server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x6ba0=['handleCheckReject','isAgentAvailable','agents','channel','info','agentId','done','mapAgentsId','isNil','busy','busyQueue','name','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','hideNotification','exports','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','intervals','push','handleRun','bind','module','timeout','handleTimeout','drained','handleDrained','prototype'];(function(_0x32f7d7,_0x54231b){var _0x133d09=function(_0x41a7ab){while(--_0x41a7ab){_0x32f7d7['push'](_0x32f7d7['shift']());}};_0x133d09(++_0x54231b);}(_0x6ba0,0x85));var _0x06ba=function(_0x27ac0f,_0x145064){_0x27ac0f=_0x27ac0f-0x0;var _0x1a2c91=_0x6ba0[_0x27ac0f];return _0x1a2c91;};'use strict';var rr=require('rr');var _=require(_0x06ba('0x0'));var uuid=require(_0x06ba('0x1'));var util=require(_0x06ba('0x2'));var logger=require(_0x06ba('0x3'))(_0x06ba('0x4'));var RRMemory=function(_0x2c337c,_0x3e8f3f,_0x338167,_0x2bfcde){this[_0x06ba('0x5')]=uuid['v4']();this[_0x06ba('0x6')]=_0x2c337c;this[_0x06ba('0x7')]=_0x3e8f3f;this[_0x06ba('0x8')]=_0x338167;this[_0x06ba('0x4')]=_0x2bfcde;this[_0x06ba('0x9')]={};this[_0x06ba('0x6')][_0x06ba('0xa')](this[_0x06ba('0xb')][_0x06ba('0xc')](this),this['handleTimeout']['bind'](this),this[_0x06ba('0xd')]);this[_0x06ba('0x6')]['on'](_0x06ba('0xe'),this[_0x06ba('0xf')][_0x06ba('0xc')](this));this[_0x06ba('0x6')]['on'](_0x06ba('0x10'),this[_0x06ba('0x11')][_0x06ba('0xc')](this));};RRMemory[_0x06ba('0x12')]['push']=function(){this['squeue'][_0x06ba('0xa')](this[_0x06ba('0xb')]['bind'](this),this[_0x06ba('0xf')][_0x06ba('0xc')](this));};RRMemory[_0x06ba('0x12')][_0x06ba('0x11')]=function(_0x47e5a6){this[_0x06ba('0xf')](!![]);};RRMemory[_0x06ba('0x12')][_0x06ba('0x13')]=function(_0xf3a21b){if(util[_0x06ba('0x14')](this['squeue']['id'],this[_0x06ba('0x8')][_0x06ba('0x15')][this['agentId']],this[_0x06ba('0x6')][_0x06ba('0x16')],!![])){logger[_0x06ba('0x17')]('[%s][QUEUE]\x20available\x20again\x20%s',this['squeue']['id'],this[_0x06ba('0x18')]);clearInterval(this[_0x06ba('0x9')][this['agentId']]);_0xf3a21b[_0x06ba('0x19')]();setTimeout(this[_0x06ba('0xa')][_0x06ba('0xc')](this),0x3e8);}};RRMemory[_0x06ba('0x12')]['handleRun']=function(_0xde13eb){this['agentId']=rr(this['queue'][_0x06ba('0x1a')]);logger[_0x06ba('0x17')]('[%s][QUEUE]\x20try\x20with\x20%s',this['squeue']['id'],this[_0x06ba('0x18')]);if(_[_0x06ba('0x1b')](this[_0x06ba('0x8')][_0x06ba('0x15')][this[_0x06ba('0x18')]])){logger[_0x06ba('0x17')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x06ba('0x6')]['id'],this[_0x06ba('0x18')]);_0xde13eb[_0x06ba('0x19')]();setTimeout(this[_0x06ba('0xa')]['bind'](this),0x3e8);}else{if(util[_0x06ba('0x14')](this[_0x06ba('0x6')]['id'],this[_0x06ba('0x8')][_0x06ba('0x15')][this[_0x06ba('0x18')]],this[_0x06ba('0x6')][_0x06ba('0x16')],!![])){this['realtime'][_0x06ba('0x15')][this['agentId']][_0x06ba('0x1c')]=!![];this['realtime']['agents'][this['agentId']][_0x06ba('0x1d')]=this[_0x06ba('0x7')][_0x06ba('0x1e')];util['showNotification'](this[_0x06ba('0x5')],this[_0x06ba('0x6')]['id'],this['realtime']['agents'][this[_0x06ba('0x18')]],this[_0x06ba('0x7')],this[_0x06ba('0x4')]);util[_0x06ba('0x1f')](this[_0x06ba('0x6')]['id'],this[_0x06ba('0x8')][_0x06ba('0x15')][this[_0x06ba('0x18')]],_0x06ba('0x20'));this[_0x06ba('0x9')][this[_0x06ba('0x18')]]=setInterval(this['handleCheckReject'][_0x06ba('0xc')](this,_0xde13eb),0x3e8);}else{logger[_0x06ba('0x17')](_0x06ba('0x21'),this[_0x06ba('0x6')]['id'],this[_0x06ba('0x18')]);_0xde13eb['done']();setTimeout(this[_0x06ba('0xa')]['bind'](this),0x3e8);}}};RRMemory[_0x06ba('0x12')][_0x06ba('0xf')]=function(_0x1c7f22){logger[_0x06ba('0x17')](_0x06ba('0x22'),this[_0x06ba('0x6')]['id'],this['agentId']);if(_['isNil'](this['realtime'][_0x06ba('0x15')][this[_0x06ba('0x18')]])){logger[_0x06ba('0x17')](_0x06ba('0x23'),this[_0x06ba('0x6')]['id'],this[_0x06ba('0x18')]);}else{clearInterval(this[_0x06ba('0x9')][this[_0x06ba('0x18')]]);util[_0x06ba('0x24')](this[_0x06ba('0x5')],this[_0x06ba('0x6')]['id'],this[_0x06ba('0x8')]['agents'][this[_0x06ba('0x18')]],this['queue'],this[_0x06ba('0x4')]);util['writeLog'](this[_0x06ba('0x6')]['id'],this['realtime'][_0x06ba('0x15')][this[_0x06ba('0x18')]],'TIMEOUT');this['realtime'][_0x06ba('0x15')][this[_0x06ba('0x18')]][_0x06ba('0x1c')]=![];this[_0x06ba('0x8')][_0x06ba('0x15')][this[_0x06ba('0x18')]][_0x06ba('0x1d')]=undefined;}if(!_0x1c7f22){setTimeout(this[_0x06ba('0xa')][_0x06ba('0xc')](this),0x3e8);}};function rrmemory(_0x275d17,_0x87bce,_0x4085d9,_0x1363e1){return new RRMemory(_0x275d17,_0x87bce,_0x4085d9,_0x1363e1);}module[_0x06ba('0x25')]=rrmemory;