server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xb8e0=['handleDrained','prototype','handleCheckReject','isAgentAvailable','agents','channel','[%s][QUEUE]\x20available\x20again\x20%s','agentId','[%s][QUEUE]\x20try\x20with\x20%s','info','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','done','busy','busyQueue','name','showNotification','writeLog','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','exports','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','squeue','queue','realtime','intervals','push','handleRun','bind','handleTimeout','module','timeout','drained'];(function(_0x11da31,_0x5d576f){var _0x6bb4c8=function(_0x1680a3){while(--_0x1680a3){_0x11da31['push'](_0x11da31['shift']());}};_0x6bb4c8(++_0x5d576f);}(_0xb8e0,0xb2));var _0x0b8e=function(_0x6eb833,_0x2bb5e5){_0x6eb833=_0x6eb833-0x0;var _0xdfc38c=_0xb8e0[_0x6eb833];return _0xdfc38c;};'use strict';var rr=require('rr');var _=require(_0x0b8e('0x0'));var uuid=require(_0x0b8e('0x1'));var util=require(_0x0b8e('0x2'));var logger=require(_0x0b8e('0x3'))(_0x0b8e('0x4'));var RRMemory=function(_0x3faf57,_0x5aa017,_0x42b3ca,_0x12735f){this[_0x0b8e('0x5')]=uuid['v4']();this[_0x0b8e('0x6')]=_0x3faf57;this[_0x0b8e('0x7')]=_0x5aa017;this[_0x0b8e('0x8')]=_0x42b3ca;this[_0x0b8e('0x4')]=_0x12735f;this[_0x0b8e('0x9')]={};this[_0x0b8e('0x6')][_0x0b8e('0xa')](this[_0x0b8e('0xb')][_0x0b8e('0xc')](this),this[_0x0b8e('0xd')][_0x0b8e('0xc')](this),this[_0x0b8e('0xe')]);this[_0x0b8e('0x6')]['on'](_0x0b8e('0xf'),this['handleTimeout'][_0x0b8e('0xc')](this));this['squeue']['on'](_0x0b8e('0x10'),this[_0x0b8e('0x11')][_0x0b8e('0xc')](this));};RRMemory[_0x0b8e('0x12')][_0x0b8e('0xa')]=function(){this[_0x0b8e('0x6')][_0x0b8e('0xa')](this[_0x0b8e('0xb')][_0x0b8e('0xc')](this),this[_0x0b8e('0xd')][_0x0b8e('0xc')](this));};RRMemory[_0x0b8e('0x12')][_0x0b8e('0x11')]=function(_0x5b62a2){this[_0x0b8e('0xd')](!![]);};RRMemory[_0x0b8e('0x12')][_0x0b8e('0x13')]=function(_0xad353b){if(util[_0x0b8e('0x14')](this[_0x0b8e('0x6')]['id'],this[_0x0b8e('0x8')][_0x0b8e('0x15')][this['agentId']],this[_0x0b8e('0x6')][_0x0b8e('0x16')],!![])){logger['info'](_0x0b8e('0x17'),this[_0x0b8e('0x6')]['id'],this[_0x0b8e('0x18')]);clearInterval(this[_0x0b8e('0x9')][this['agentId']]);_0xad353b['done']();setTimeout(this[_0x0b8e('0xa')]['bind'](this),0x3e8);}};RRMemory[_0x0b8e('0x12')][_0x0b8e('0xb')]=function(_0x43eb60){this['agentId']=rr(this[_0x0b8e('0x7')]['mapAgentsId']);logger['info'](_0x0b8e('0x19'),this[_0x0b8e('0x6')]['id'],this[_0x0b8e('0x18')]);if(_['isNil'](this['realtime'][_0x0b8e('0x15')][this[_0x0b8e('0x18')]])){logger[_0x0b8e('0x1a')](_0x0b8e('0x1b'),this[_0x0b8e('0x6')]['id'],this[_0x0b8e('0x18')]);_0x43eb60[_0x0b8e('0x1c')]();setTimeout(this[_0x0b8e('0xa')][_0x0b8e('0xc')](this),0x3e8);}else{if(util['isAgentAvailable'](this[_0x0b8e('0x6')]['id'],this['realtime'][_0x0b8e('0x15')][this['agentId']],this[_0x0b8e('0x6')]['channel'],!![])){this[_0x0b8e('0x8')][_0x0b8e('0x15')][this[_0x0b8e('0x18')]][_0x0b8e('0x1d')]=!![];this[_0x0b8e('0x8')][_0x0b8e('0x15')][this[_0x0b8e('0x18')]][_0x0b8e('0x1e')]=this[_0x0b8e('0x7')][_0x0b8e('0x1f')];util[_0x0b8e('0x20')](this[_0x0b8e('0x5')],this[_0x0b8e('0x6')]['id'],this[_0x0b8e('0x8')][_0x0b8e('0x15')][this[_0x0b8e('0x18')]],this[_0x0b8e('0x7')],this[_0x0b8e('0x4')]);util[_0x0b8e('0x21')](this[_0x0b8e('0x6')]['id'],this['realtime'][_0x0b8e('0x15')][this[_0x0b8e('0x18')]],'RINGING');this['intervals'][this['agentId']]=setInterval(this['handleCheckReject'][_0x0b8e('0xc')](this,_0x43eb60),0x3e8);}else{logger[_0x0b8e('0x1a')](_0x0b8e('0x22'),this[_0x0b8e('0x6')]['id'],this[_0x0b8e('0x18')]);_0x43eb60[_0x0b8e('0x1c')]();setTimeout(this['push'][_0x0b8e('0xc')](this),0x3e8);}}};RRMemory['prototype'][_0x0b8e('0xd')]=function(_0x3418be){logger[_0x0b8e('0x1a')](_0x0b8e('0x23'),this[_0x0b8e('0x6')]['id'],this[_0x0b8e('0x18')]);if(_['isNil'](this['realtime'][_0x0b8e('0x15')][this[_0x0b8e('0x18')]])){logger[_0x0b8e('0x1a')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this[_0x0b8e('0x6')]['id'],this[_0x0b8e('0x18')]);}else{clearInterval(this['intervals'][this[_0x0b8e('0x18')]]);util[_0x0b8e('0x24')](this[_0x0b8e('0x5')],this['squeue']['id'],this[_0x0b8e('0x8')][_0x0b8e('0x15')][this[_0x0b8e('0x18')]],this['queue'],this[_0x0b8e('0x4')]);util[_0x0b8e('0x21')](this[_0x0b8e('0x6')]['id'],this['realtime'][_0x0b8e('0x15')][this['agentId']],_0x0b8e('0x25'));this[_0x0b8e('0x8')][_0x0b8e('0x15')][this[_0x0b8e('0x18')]]['busy']=![];this[_0x0b8e('0x8')]['agents'][this['agentId']]['busyQueue']=undefined;}if(!_0x3418be){setTimeout(this[_0x0b8e('0xa')]['bind'](this),0x3e8);}};function rrmemory(_0x17033b,_0x1cbb39,_0x4dbd94,_0x2f8c5f){return new RRMemory(_0x17033b,_0x1cbb39,_0x4dbd94,_0x2f8c5f);}module[_0x0b8e('0x26')]=rrmemory;