server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x76b1=['timeout','handleTimeout','drained','handleDrained','prototype','push','handleCheckReject','isAgentAvailable','realtime','channel','[%s][QUEUE]\x20available\x20again\x20%s','agentId','done','mapAgentsId','debug','[%s][QUEUE]\x20try\x20with\x20%s','isNil','agents','busyQueue','name','showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','TIMEOUT','busy','removeWaitingNotification','exports','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','squeue','queue','intervals','handleRun','bind','module'];(function(_0x5a9c0c,_0x4ec485){var _0x53c77d=function(_0x1cf384){while(--_0x1cf384){_0x5a9c0c['push'](_0x5a9c0c['shift']());}};_0x53c77d(++_0x4ec485);}(_0x76b1,0x9c));var _0x176b=function(_0x133768,_0x25d8fc){_0x133768=_0x133768-0x0;var _0xb6c137=_0x76b1[_0x133768];return _0xb6c137;};'use strict';var rr=require('rr');var _=require(_0x176b('0x0'));var uuid=require(_0x176b('0x1'));var util=require(_0x176b('0x2'));var logger=require(_0x176b('0x3'))(_0x176b('0x4'));var RRMemory=function(_0xa9e9f9,_0x1ad76,_0x406a0c,_0x49122a){this[_0x176b('0x5')]=uuid['v4']();this[_0x176b('0x6')]=_0xa9e9f9;this[_0x176b('0x7')]=_0x1ad76;this['realtime']=_0x406a0c;this[_0x176b('0x4')]=_0x49122a;this[_0x176b('0x8')]={};this[_0x176b('0x6')]['push'](this[_0x176b('0x9')][_0x176b('0xa')](this),this['handleTimeout']['bind'](this),this[_0x176b('0xb')]);this[_0x176b('0x6')]['on'](_0x176b('0xc'),this[_0x176b('0xd')][_0x176b('0xa')](this));this[_0x176b('0x6')]['on'](_0x176b('0xe'),this[_0x176b('0xf')]['bind'](this));};RRMemory[_0x176b('0x10')][_0x176b('0x11')]=function(){this[_0x176b('0x6')]['push'](this[_0x176b('0x9')][_0x176b('0xa')](this),this[_0x176b('0xd')][_0x176b('0xa')](this));};RRMemory[_0x176b('0x10')][_0x176b('0xf')]=function(){this['handleTimeout'](!![]);};RRMemory['prototype'][_0x176b('0x12')]=function(_0x5b18c3){if(util[_0x176b('0x13')](this[_0x176b('0x6')]['id'],this[_0x176b('0x14')]['agents'][this['agentId']],this[_0x176b('0x6')][_0x176b('0x15')],!![])){logger['debug'](_0x176b('0x16'),this[_0x176b('0x6')]['id'],this[_0x176b('0x17')]);clearInterval(this[_0x176b('0x8')][this['agentId']]);_0x5b18c3[_0x176b('0x18')]();setTimeout(this[_0x176b('0x11')][_0x176b('0xa')](this),0x3e8);}};RRMemory['prototype']['handleRun']=function(_0x268aab){this[_0x176b('0x17')]=rr(this['queue'][_0x176b('0x19')]);logger[_0x176b('0x1a')](_0x176b('0x1b'),this['squeue']['id'],this[_0x176b('0x17')]);if(_[_0x176b('0x1c')](this['realtime'][_0x176b('0x1d')][this[_0x176b('0x17')]])){logger[_0x176b('0x1a')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this['squeue']['id'],this[_0x176b('0x17')]);_0x268aab[_0x176b('0x18')]();setTimeout(this[_0x176b('0x11')]['bind'](this),0x3e8);}else{if(util[_0x176b('0x13')](this[_0x176b('0x6')]['id'],this[_0x176b('0x14')]['agents'][this[_0x176b('0x17')]],this[_0x176b('0x6')][_0x176b('0x15')],!![])){this[_0x176b('0x14')][_0x176b('0x1d')][this[_0x176b('0x17')]]['busy']=!![];this[_0x176b('0x14')][_0x176b('0x1d')][this[_0x176b('0x17')]][_0x176b('0x1e')]=this[_0x176b('0x7')][_0x176b('0x1f')];util['saveWaitingNotification'](this[_0x176b('0x14')],this[_0x176b('0x4')],this[_0x176b('0x14')][_0x176b('0x1d')][this[_0x176b('0x17')]],this[_0x176b('0x6')]['channel']);util[_0x176b('0x20')](this['notificationId'],this['squeue']['id'],this['realtime'][_0x176b('0x1d')][this[_0x176b('0x17')]],this[_0x176b('0x7')],this[_0x176b('0x4')]);util[_0x176b('0x21')](this[_0x176b('0x6')]['id'],this[_0x176b('0x14')][_0x176b('0x1d')][this['agentId']],_0x176b('0x22'));this[_0x176b('0x8')][this[_0x176b('0x17')]]=setInterval(this[_0x176b('0x12')][_0x176b('0xa')](this,_0x268aab),0x3e8);}else{logger[_0x176b('0x1a')](_0x176b('0x23'),this[_0x176b('0x6')]['id'],this[_0x176b('0x17')]);_0x268aab[_0x176b('0x18')]();setTimeout(this['push'][_0x176b('0xa')](this),0x3e8);}}};RRMemory[_0x176b('0x10')][_0x176b('0xd')]=function(_0x3bc5f5){logger[_0x176b('0x1a')](_0x176b('0x24'),this[_0x176b('0x6')]['id'],this[_0x176b('0x17')]);if(_[_0x176b('0x1c')](this[_0x176b('0x14')][_0x176b('0x1d')][this[_0x176b('0x17')]])){logger['debug'](_0x176b('0x25'),this[_0x176b('0x6')]['id'],this[_0x176b('0x17')]);}else{clearInterval(this['intervals'][this[_0x176b('0x17')]]);util['hideNotification'](this['notificationId'],this['squeue']['id'],this[_0x176b('0x14')][_0x176b('0x1d')][this[_0x176b('0x17')]],this['queue'],this[_0x176b('0x4')]);util[_0x176b('0x21')](this[_0x176b('0x6')]['id'],this['realtime'][_0x176b('0x1d')][this[_0x176b('0x17')]],_0x176b('0x26'));this['realtime'][_0x176b('0x1d')][this[_0x176b('0x17')]][_0x176b('0x27')]=![];this[_0x176b('0x14')][_0x176b('0x1d')][this[_0x176b('0x17')]][_0x176b('0x1e')]=undefined;util[_0x176b('0x28')](this['realtime'],this[_0x176b('0x4')],this[_0x176b('0x14')][_0x176b('0x1d')][this['agentId']],this[_0x176b('0x6')]['channel']);}if(!_0x3bc5f5){setTimeout(this[_0x176b('0x11')][_0x176b('0xa')](this),0x3e8);}};function rrmemory(_0x164c63,_0x57aa01,_0x2e6d36,_0x664530){return new RRMemory(_0x164c63,_0x57aa01,_0x2e6d36,_0x664530);}module[_0x176b('0x29')]=rrmemory;