server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf384=['info','[%s][QUEUE]\x20available\x20again\x20%s','agentId','done','queue','mapAgentsId','isNil','agents','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','busyQueue','showNotification','RINGING','[%s][QUEUE]\x20timeout\x20with\x20%s','hideNotification','TIMEOUT','exports','uuid','../../../../../config/logger','notificationId','squeue','routing','intervals','push','bind','handleTimeout','module','timeout','drained','handleDrained','handleRun','prototype','handleCheckReject','isAgentAvailable','realtime','channel'];(function(_0x7c0132,_0xb27d3d){var _0x1bd1a2=function(_0x3fc4f0){while(--_0x3fc4f0){_0x7c0132['push'](_0x7c0132['shift']());}};_0x1bd1a2(++_0xb27d3d);}(_0xf384,0xc5));var _0x4f38=function(_0x4ff00c,_0x7e938b){_0x4ff00c=_0x4ff00c-0x0;var _0x5dca5d=_0xf384[_0x4ff00c];return _0x5dca5d;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require(_0x4f38('0x0'));var util=require('./util');var logger=require(_0x4f38('0x1'))('routing');var RRMemory=function(_0x94defb,_0x18253a,_0x4e437c,_0x52fddf){this[_0x4f38('0x2')]=uuid['v4']();this[_0x4f38('0x3')]=_0x94defb;this['queue']=_0x18253a;this['realtime']=_0x4e437c;this[_0x4f38('0x4')]=_0x52fddf;this[_0x4f38('0x5')]={};this[_0x4f38('0x3')][_0x4f38('0x6')](this['handleRun'][_0x4f38('0x7')](this),this[_0x4f38('0x8')][_0x4f38('0x7')](this),this[_0x4f38('0x9')]);this[_0x4f38('0x3')]['on'](_0x4f38('0xa'),this[_0x4f38('0x8')][_0x4f38('0x7')](this));this[_0x4f38('0x3')]['on'](_0x4f38('0xb'),this[_0x4f38('0xc')][_0x4f38('0x7')](this));};RRMemory['prototype']['push']=function(){this[_0x4f38('0x3')][_0x4f38('0x6')](this[_0x4f38('0xd')][_0x4f38('0x7')](this),this[_0x4f38('0x8')][_0x4f38('0x7')](this));};RRMemory[_0x4f38('0xe')][_0x4f38('0xc')]=function(_0x34ddf7){this[_0x4f38('0x8')](!![]);};RRMemory[_0x4f38('0xe')][_0x4f38('0xf')]=function(_0x42b6a1){if(util[_0x4f38('0x10')](this[_0x4f38('0x3')]['id'],this[_0x4f38('0x11')]['agents'][this['agentId']],this[_0x4f38('0x3')][_0x4f38('0x12')],!![])){logger[_0x4f38('0x13')](_0x4f38('0x14'),this[_0x4f38('0x3')]['id'],this[_0x4f38('0x15')]);clearInterval(this['intervals'][this[_0x4f38('0x15')]]);_0x42b6a1[_0x4f38('0x16')]();setTimeout(this[_0x4f38('0x6')][_0x4f38('0x7')](this),0x3e8);}};RRMemory['prototype']['handleRun']=function(_0x46be23){this[_0x4f38('0x15')]=rr(this[_0x4f38('0x17')][_0x4f38('0x18')]);logger[_0x4f38('0x13')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x4f38('0x3')]['id'],this[_0x4f38('0x15')]);if(_[_0x4f38('0x19')](this['realtime'][_0x4f38('0x1a')][this[_0x4f38('0x15')]])){logger[_0x4f38('0x13')](_0x4f38('0x1b'),this['squeue']['id'],this[_0x4f38('0x15')]);_0x46be23[_0x4f38('0x16')]();setTimeout(this[_0x4f38('0x6')]['bind'](this),0x3e8);}else{if(util[_0x4f38('0x10')](this['squeue']['id'],this[_0x4f38('0x11')][_0x4f38('0x1a')][this[_0x4f38('0x15')]],this[_0x4f38('0x3')]['channel'],!![])){this[_0x4f38('0x11')][_0x4f38('0x1a')][this[_0x4f38('0x15')]][_0x4f38('0x1c')]=!![];this[_0x4f38('0x11')][_0x4f38('0x1a')][this[_0x4f38('0x15')]][_0x4f38('0x1d')]=this[_0x4f38('0x17')]['name'];util[_0x4f38('0x1e')](this[_0x4f38('0x2')],this[_0x4f38('0x3')]['id'],this[_0x4f38('0x11')][_0x4f38('0x1a')][this['agentId']],this[_0x4f38('0x17')],this[_0x4f38('0x4')]);util['writeLog'](this[_0x4f38('0x3')]['id'],this[_0x4f38('0x11')][_0x4f38('0x1a')][this[_0x4f38('0x15')]],_0x4f38('0x1f'));this[_0x4f38('0x5')][this[_0x4f38('0x15')]]=setInterval(this['handleCheckReject'][_0x4f38('0x7')](this,_0x46be23),0x3e8);}else{logger['info']('[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s',this[_0x4f38('0x3')]['id'],this['agentId']);_0x46be23[_0x4f38('0x16')]();setTimeout(this['push']['bind'](this),0x3e8);}}};RRMemory[_0x4f38('0xe')]['handleTimeout']=function(_0xb6fb74){logger['info'](_0x4f38('0x20'),this['squeue']['id'],this[_0x4f38('0x15')]);if(_[_0x4f38('0x19')](this['realtime']['agents'][this[_0x4f38('0x15')]])){logger['info'](_0x4f38('0x1b'),this['squeue']['id'],this[_0x4f38('0x15')]);}else{clearInterval(this[_0x4f38('0x5')][this[_0x4f38('0x15')]]);util[_0x4f38('0x21')](this[_0x4f38('0x2')],this[_0x4f38('0x3')]['id'],this[_0x4f38('0x11')][_0x4f38('0x1a')][this['agentId']],this[_0x4f38('0x17')],this['routing']);util['writeLog'](this['squeue']['id'],this[_0x4f38('0x11')][_0x4f38('0x1a')][this['agentId']],_0x4f38('0x22'));this[_0x4f38('0x11')][_0x4f38('0x1a')][this['agentId']][_0x4f38('0x1c')]=![];this[_0x4f38('0x11')]['agents'][this[_0x4f38('0x15')]][_0x4f38('0x1d')]=undefined;}if(!_0xb6fb74){setTimeout(this[_0x4f38('0x6')][_0x4f38('0x7')](this),0x3e8);}};function rrmemory(_0xc7e2d8,_0x1fb6cd,_0x2931b2,_0x44b2de){return new RRMemory(_0xc7e2d8,_0x1fb6cd,_0x2931b2,_0x44b2de);}module[_0x4f38('0x23')]=rrmemory;