server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x7519=['removeWaitingNotification','exports','uuid','./util','notificationId','queue','realtime','routing','intervals','handleRun','handleTimeout','bind','module','squeue','timeout','drained','handleDrained','prototype','push','handleCheckReject','isAgentAvailable','agents','agentId','channel','debug','[%s][QUEUE]\x20available\x20again\x20%s','done','[%s][QUEUE]\x20try\x20with\x20%s','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','busy','name','saveWaitingNotification','showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','hideNotification','TIMEOUT','busyQueue'];(function(_0x1a0c59,_0x3b4dcc){var _0xed67c9=function(_0x247698){while(--_0x247698){_0x1a0c59['push'](_0x1a0c59['shift']());}};_0xed67c9(++_0x3b4dcc);}(_0x7519,0x13a));var _0x9751=function(_0x292e88,_0x1ea517){_0x292e88=_0x292e88-0x0;var _0x2e48b6=_0x7519[_0x292e88];return _0x2e48b6;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require(_0x9751('0x0'));var util=require(_0x9751('0x1'));var logger=require('../../../../../config/logger')('routing');var RRMemory=function(_0x49e013,_0x54ff5e,_0x550295,_0xbdbc42){this[_0x9751('0x2')]=uuid['v4']();this['squeue']=_0x49e013;this[_0x9751('0x3')]=_0x54ff5e;this[_0x9751('0x4')]=_0x550295;this[_0x9751('0x5')]=_0xbdbc42;this[_0x9751('0x6')]={};this['squeue']['push'](this[_0x9751('0x7')]['bind'](this),this[_0x9751('0x8')][_0x9751('0x9')](this),this[_0x9751('0xa')]);this[_0x9751('0xb')]['on'](_0x9751('0xc'),this['handleTimeout'][_0x9751('0x9')](this));this[_0x9751('0xb')]['on'](_0x9751('0xd'),this[_0x9751('0xe')][_0x9751('0x9')](this));};RRMemory[_0x9751('0xf')][_0x9751('0x10')]=function(){this[_0x9751('0xb')]['push'](this[_0x9751('0x7')][_0x9751('0x9')](this),this['handleTimeout'][_0x9751('0x9')](this));};RRMemory['prototype'][_0x9751('0xe')]=function(){this[_0x9751('0x8')](!![]);};RRMemory[_0x9751('0xf')][_0x9751('0x11')]=function(_0x51e2ed){if(util[_0x9751('0x12')](this[_0x9751('0xb')]['id'],this[_0x9751('0x4')][_0x9751('0x13')][this[_0x9751('0x14')]],this[_0x9751('0xb')][_0x9751('0x15')],!![])){logger[_0x9751('0x16')](_0x9751('0x17'),this[_0x9751('0xb')]['id'],this[_0x9751('0x14')]);clearInterval(this[_0x9751('0x6')][this['agentId']]);_0x51e2ed[_0x9751('0x18')]();setTimeout(this[_0x9751('0x10')][_0x9751('0x9')](this),0x3e8);}};RRMemory[_0x9751('0xf')][_0x9751('0x7')]=function(_0x1ce40c){this[_0x9751('0x14')]=rr(this[_0x9751('0x3')]['mapAgentsId']);logger[_0x9751('0x16')](_0x9751('0x19'),this[_0x9751('0xb')]['id'],this[_0x9751('0x14')]);if(_['isNil'](this['realtime'][_0x9751('0x13')][this[_0x9751('0x14')]])){logger[_0x9751('0x16')](_0x9751('0x1a'),this[_0x9751('0xb')]['id'],this[_0x9751('0x14')]);_0x1ce40c[_0x9751('0x18')]();setTimeout(this[_0x9751('0x10')][_0x9751('0x9')](this),0x3e8);}else{if(util[_0x9751('0x12')](this[_0x9751('0xb')]['id'],this[_0x9751('0x4')][_0x9751('0x13')][this[_0x9751('0x14')]],this[_0x9751('0xb')][_0x9751('0x15')],!![])){this['realtime'][_0x9751('0x13')][this[_0x9751('0x14')]][_0x9751('0x1b')]=!![];this[_0x9751('0x4')][_0x9751('0x13')][this[_0x9751('0x14')]]['busyQueue']=this[_0x9751('0x3')][_0x9751('0x1c')];util[_0x9751('0x1d')](this[_0x9751('0x4')],this[_0x9751('0x5')],this[_0x9751('0x4')][_0x9751('0x13')][this[_0x9751('0x14')]],this[_0x9751('0xb')][_0x9751('0x15')]);util[_0x9751('0x1e')](this[_0x9751('0x2')],this['squeue']['id'],this[_0x9751('0x4')][_0x9751('0x13')][this[_0x9751('0x14')]],this[_0x9751('0x3')],this[_0x9751('0x5')]);util[_0x9751('0x1f')](this[_0x9751('0xb')]['id'],this['realtime'][_0x9751('0x13')][this[_0x9751('0x14')]],_0x9751('0x20'));this['intervals'][this[_0x9751('0x14')]]=setInterval(this['handleCheckReject']['bind'](this,_0x1ce40c),0x3e8);}else{logger[_0x9751('0x16')](_0x9751('0x21'),this[_0x9751('0xb')]['id'],this['agentId']);_0x1ce40c[_0x9751('0x18')]();setTimeout(this['push']['bind'](this),0x3e8);}}};RRMemory[_0x9751('0xf')][_0x9751('0x8')]=function(_0x5d4379){logger['debug']('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0x9751('0xb')]['id'],this[_0x9751('0x14')]);if(_['isNil'](this[_0x9751('0x4')][_0x9751('0x13')][this[_0x9751('0x14')]])){logger[_0x9751('0x16')]('[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s',this['squeue']['id'],this[_0x9751('0x14')]);}else{clearInterval(this[_0x9751('0x6')][this[_0x9751('0x14')]]);util[_0x9751('0x22')](this[_0x9751('0x2')],this[_0x9751('0xb')]['id'],this['realtime'][_0x9751('0x13')][this[_0x9751('0x14')]],this[_0x9751('0x3')],this['routing']);util[_0x9751('0x1f')](this['squeue']['id'],this[_0x9751('0x4')][_0x9751('0x13')][this[_0x9751('0x14')]],_0x9751('0x23'));this[_0x9751('0x4')][_0x9751('0x13')][this[_0x9751('0x14')]]['busy']=![];this[_0x9751('0x4')]['agents'][this[_0x9751('0x14')]][_0x9751('0x24')]=undefined;util[_0x9751('0x25')](this[_0x9751('0x4')],this[_0x9751('0x5')],this['realtime'][_0x9751('0x13')][this[_0x9751('0x14')]],this[_0x9751('0xb')]['channel']);}if(!_0x5d4379){setTimeout(this[_0x9751('0x10')][_0x9751('0x9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