server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x8481=['handleRun','bind','handleTimeout','drained','handleDrained','push','prototype','agentId','channel','intervals','queue','mapAgentsId','info','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','done','isAgentAvailable','busy','busyQueue','name','showNotification','writeLog','agents','RINGING','handleCheckReject','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','[%s][QUEUE]\x20timeout\x20with\x20%s','isNil','hideNotification','TIMEOUT','exports','uuid','./util','../../../../../config/logger','routing','notificationId','realtime','squeue'];(function(_0x5c4fa6,_0x25fed1){var _0x43ab00=function(_0x4c443d){while(--_0x4c443d){_0x5c4fa6['push'](_0x5c4fa6['shift']());}};_0x43ab00(++_0x25fed1);}(_0x8481,0xb2));var _0x1848=function(_0x11ca63,_0xea9f9c){_0x11ca63=_0x11ca63-0x0;var _0x41f1f6=_0x8481[_0x11ca63];return _0x41f1f6;};'use strict';var rr=require('rr');var _=require('lodash');var uuid=require(_0x1848('0x0'));var util=require(_0x1848('0x1'));var logger=require(_0x1848('0x2'))(_0x1848('0x3'));var RRMemory=function(_0x2e6a2b,_0x972794,_0x3df11e,_0x55c23c){this[_0x1848('0x4')]=uuid['v4']();this['squeue']=_0x2e6a2b;this['queue']=_0x972794;this[_0x1848('0x5')]=_0x3df11e;this[_0x1848('0x3')]=_0x55c23c;this['intervals']={};this[_0x1848('0x6')]['push'](this[_0x1848('0x7')][_0x1848('0x8')](this),this[_0x1848('0x9')][_0x1848('0x8')](this),this['module']);this[_0x1848('0x6')]['on']('timeout',this[_0x1848('0x9')]['bind'](this));this[_0x1848('0x6')]['on'](_0x1848('0xa'),this[_0x1848('0xb')][_0x1848('0x8')](this));};RRMemory['prototype']['push']=function(){this[_0x1848('0x6')][_0x1848('0xc')](this[_0x1848('0x7')][_0x1848('0x8')](this),this['handleTimeout']['bind'](this));};RRMemory['prototype']['handleDrained']=function(_0x47e571){this['handleTimeout'](!![]);};RRMemory[_0x1848('0xd')]['handleCheckReject']=function(_0x563bc6){if(util['isAgentAvailable'](this[_0x1848('0x6')]['id'],this['realtime']['agents'][this[_0x1848('0xe')]],this[_0x1848('0x6')][_0x1848('0xf')],!![])){logger['info']('[%s][QUEUE]\x20available\x20again\x20%s',this[_0x1848('0x6')]['id'],this[_0x1848('0xe')]);clearInterval(this[_0x1848('0x10')][this[_0x1848('0xe')]]);_0x563bc6['done']();setTimeout(this['push']['bind'](this),0x3e8);}};RRMemory[_0x1848('0xd')][_0x1848('0x7')]=function(_0x55f3c0){this[_0x1848('0xe')]=rr(this[_0x1848('0x11')][_0x1848('0x12')]);logger[_0x1848('0x13')]('[%s][QUEUE]\x20try\x20with\x20%s',this[_0x1848('0x6')]['id'],this[_0x1848('0xe')]);if(_['isNil'](this[_0x1848('0x5')]['agents'][this['agentId']])){logger[_0x1848('0x13')](_0x1848('0x14'),this[_0x1848('0x6')]['id'],this[_0x1848('0xe')]);_0x55f3c0[_0x1848('0x15')]();setTimeout(this['push'][_0x1848('0x8')](this),0x3e8);}else{if(util[_0x1848('0x16')](this[_0x1848('0x6')]['id'],this[_0x1848('0x5')]['agents'][this[_0x1848('0xe')]],this[_0x1848('0x6')]['channel'],!![])){this[_0x1848('0x5')]['agents'][this[_0x1848('0xe')]][_0x1848('0x17')]=!![];this[_0x1848('0x5')]['agents'][this[_0x1848('0xe')]][_0x1848('0x18')]=this[_0x1848('0x11')][_0x1848('0x19')];util[_0x1848('0x1a')](this[_0x1848('0x4')],this['squeue']['id'],this[_0x1848('0x5')]['agents'][this[_0x1848('0xe')]],this[_0x1848('0x11')],this[_0x1848('0x3')]);util[_0x1848('0x1b')](this[_0x1848('0x6')]['id'],this[_0x1848('0x5')][_0x1848('0x1c')][this[_0x1848('0xe')]],_0x1848('0x1d'));this[_0x1848('0x10')][this['agentId']]=setInterval(this[_0x1848('0x1e')][_0x1848('0x8')](this,_0x55f3c0),0x3e8);}else{logger['info'](_0x1848('0x1f'),this['squeue']['id'],this[_0x1848('0xe')]);_0x55f3c0[_0x1848('0x15')]();setTimeout(this[_0x1848('0xc')][_0x1848('0x8')](this),0x3e8);}}};RRMemory[_0x1848('0xd')][_0x1848('0x9')]=function(_0x5f219c){logger[_0x1848('0x13')](_0x1848('0x20'),this[_0x1848('0x6')]['id'],this['agentId']);if(_[_0x1848('0x21')](this[_0x1848('0x5')]['agents'][this[_0x1848('0xe')]])){logger['info'](_0x1848('0x14'),this['squeue']['id'],this[_0x1848('0xe')]);}else{clearInterval(this[_0x1848('0x10')][this[_0x1848('0xe')]]);util[_0x1848('0x22')](this[_0x1848('0x4')],this['squeue']['id'],this[_0x1848('0x5')][_0x1848('0x1c')][this[_0x1848('0xe')]],this['queue'],this[_0x1848('0x3')]);util[_0x1848('0x1b')](this[_0x1848('0x6')]['id'],this[_0x1848('0x5')][_0x1848('0x1c')][this['agentId']],_0x1848('0x23'));this[_0x1848('0x5')][_0x1848('0x1c')][this['agentId']]['busy']=![];this[_0x1848('0x5')][_0x1848('0x1c')][this[_0x1848('0xe')]][_0x1848('0x18')]=undefined;}if(!_0x5f219c){setTimeout(this[_0x1848('0xc')][_0x1848('0x8')](this),0x3e8);}};function rrmemory(_0x48811a,_0x517acc,_0x3a3782,_0x441649){return new RRMemory(_0x48811a,_0x517acc,_0x3a3782,_0x441649);}module[_0x1848('0x24')]=rrmemory;