server/services/routing/server/applications/strategy/rrmemory.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xe434=['exports','lodash','uuid','./util','../../../../../config/logger','routing','notificationId','squeue','queue','push','handleRun','bind','handleTimeout','module','timeout','drained','prototype','handleDrained','isAgentAvailable','realtime','agents','agentId','info','[%s][QUEUE]\x20available\x20again\x20%s','intervals','mapAgentsId','[%s][QUEUE]\x20try\x20with\x20%s','isNil','[%s][QUEUE]\x20agent\x20skipped,\x20unknown\x20id\x20%s','done','channel','busy','busyQueue','name','showNotification','writeLog','RINGING','[%s][QUEUE]\x20agent\x20skipped,\x20not\x20available\x20id\x20%s','TIMEOUT'];(function(_0x1ca4cc,_0x402c23){var _0x108010=function(_0x4c5082){while(--_0x4c5082){_0x1ca4cc['push'](_0x1ca4cc['shift']());}};_0x108010(++_0x402c23);}(_0xe434,0x1d5));var _0x4e43=function(_0x12d033,_0x25fa2f){_0x12d033=_0x12d033-0x0;var _0x3b4e80=_0xe434[_0x12d033];return _0x3b4e80;};'use strict';var rr=require('rr');var _=require(_0x4e43('0x0'));var uuid=require(_0x4e43('0x1'));var util=require(_0x4e43('0x2'));var logger=require(_0x4e43('0x3'))(_0x4e43('0x4'));var RRMemory=function(_0x4a28fa,_0x3e91e0,_0xde7e67,_0x174a53){this[_0x4e43('0x5')]=uuid['v4']();this[_0x4e43('0x6')]=_0x4a28fa;this[_0x4e43('0x7')]=_0x3e91e0;this['realtime']=_0xde7e67;this['routing']=_0x174a53;this['intervals']={};this[_0x4e43('0x6')][_0x4e43('0x8')](this[_0x4e43('0x9')][_0x4e43('0xa')](this),this[_0x4e43('0xb')]['bind'](this),this[_0x4e43('0xc')]);this[_0x4e43('0x6')]['on'](_0x4e43('0xd'),this[_0x4e43('0xb')][_0x4e43('0xa')](this));this[_0x4e43('0x6')]['on'](_0x4e43('0xe'),this['handleDrained'][_0x4e43('0xa')](this));};RRMemory[_0x4e43('0xf')][_0x4e43('0x8')]=function(){this[_0x4e43('0x6')][_0x4e43('0x8')](this['handleRun'][_0x4e43('0xa')](this),this[_0x4e43('0xb')][_0x4e43('0xa')](this));};RRMemory[_0x4e43('0xf')][_0x4e43('0x10')]=function(_0x5c6e4e){this[_0x4e43('0xb')](!![]);};RRMemory['prototype']['handleCheckReject']=function(_0x30716a){if(util[_0x4e43('0x11')](this['squeue']['id'],this[_0x4e43('0x12')][_0x4e43('0x13')][this[_0x4e43('0x14')]],this[_0x4e43('0x6')]['channel'],!![])){logger[_0x4e43('0x15')](_0x4e43('0x16'),this[_0x4e43('0x6')]['id'],this[_0x4e43('0x14')]);clearInterval(this[_0x4e43('0x17')][this[_0x4e43('0x14')]]);_0x30716a['done']();setTimeout(this[_0x4e43('0x8')][_0x4e43('0xa')](this),0x3e8);}};RRMemory[_0x4e43('0xf')][_0x4e43('0x9')]=function(_0x87dd60){this[_0x4e43('0x14')]=rr(this[_0x4e43('0x7')][_0x4e43('0x18')]);logger[_0x4e43('0x15')](_0x4e43('0x19'),this[_0x4e43('0x6')]['id'],this[_0x4e43('0x14')]);if(_[_0x4e43('0x1a')](this[_0x4e43('0x12')][_0x4e43('0x13')][this['agentId']])){logger[_0x4e43('0x15')](_0x4e43('0x1b'),this[_0x4e43('0x6')]['id'],this[_0x4e43('0x14')]);_0x87dd60[_0x4e43('0x1c')]();setTimeout(this[_0x4e43('0x8')][_0x4e43('0xa')](this),0x3e8);}else{if(util[_0x4e43('0x11')](this[_0x4e43('0x6')]['id'],this[_0x4e43('0x12')]['agents'][this[_0x4e43('0x14')]],this[_0x4e43('0x6')][_0x4e43('0x1d')],!![])){this[_0x4e43('0x12')][_0x4e43('0x13')][this[_0x4e43('0x14')]][_0x4e43('0x1e')]=!![];this[_0x4e43('0x12')][_0x4e43('0x13')][this['agentId']][_0x4e43('0x1f')]=this['queue'][_0x4e43('0x20')];util[_0x4e43('0x21')](this[_0x4e43('0x5')],this[_0x4e43('0x6')]['id'],this[_0x4e43('0x12')][_0x4e43('0x13')][this[_0x4e43('0x14')]],this['queue'],this[_0x4e43('0x4')]);util[_0x4e43('0x22')](this[_0x4e43('0x6')]['id'],this[_0x4e43('0x12')][_0x4e43('0x13')][this['agentId']],_0x4e43('0x23'));this[_0x4e43('0x17')][this['agentId']]=setInterval(this['handleCheckReject'][_0x4e43('0xa')](this,_0x87dd60),0x3e8);}else{logger[_0x4e43('0x15')](_0x4e43('0x24'),this['squeue']['id'],this[_0x4e43('0x14')]);_0x87dd60[_0x4e43('0x1c')]();setTimeout(this[_0x4e43('0x8')][_0x4e43('0xa')](this),0x3e8);}}};RRMemory[_0x4e43('0xf')]['handleTimeout']=function(_0x459af3){logger[_0x4e43('0x15')]('[%s][QUEUE]\x20timeout\x20with\x20%s',this[_0x4e43('0x6')]['id'],this['agentId']);if(_[_0x4e43('0x1a')](this[_0x4e43('0x12')]['agents'][this[_0x4e43('0x14')]])){logger['info'](_0x4e43('0x1b'),this[_0x4e43('0x6')]['id'],this[_0x4e43('0x14')]);}else{clearInterval(this[_0x4e43('0x17')][this[_0x4e43('0x14')]]);util['hideNotification'](this[_0x4e43('0x5')],this[_0x4e43('0x6')]['id'],this[_0x4e43('0x12')]['agents'][this[_0x4e43('0x14')]],this['queue'],this[_0x4e43('0x4')]);util[_0x4e43('0x22')](this[_0x4e43('0x6')]['id'],this['realtime'][_0x4e43('0x13')][this[_0x4e43('0x14')]],_0x4e43('0x25'));this[_0x4e43('0x12')]['agents'][this[_0x4e43('0x14')]][_0x4e43('0x1e')]=![];this[_0x4e43('0x12')][_0x4e43('0x13')][this['agentId']][_0x4e43('0x1f')]=undefined;}if(!_0x459af3){setTimeout(this[_0x4e43('0x8')]['bind'](this),0x3e8);}};function rrmemory(_0x338d40,_0x4fbe13,_0x5e5fe9,_0x12c719){return new RRMemory(_0x338d40,_0x4fbe13,_0x5e5fe9,_0x12c719);}module[_0x4e43('0x26')]=rrmemory;