server/services/routing/server/applications/strategy/util.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x524e=['getMustacheRender','notificationTemplate','error','[%s][QUEUE]\x20%s','message','save','remove','info','[%s][QUEUE][AGENT:%s][STATUS:%s]','busy','BUSY','online','Pause','hasOwnProperty','Capacity','CurrentCapacity','showNotification','../utils','mustache','ioredis','../../../../../config/environment','../../../../../config/logger','routing','redis','defaults','localhost','emit','format','user:%s','name','user:save','split','account','notificationSound','notificationShake','body','queue'];(function(_0x7e13d9,_0x169cf3){var _0x34f6b3=function(_0x877150){while(--_0x877150){_0x7e13d9['push'](_0x7e13d9['shift']());}};_0x34f6b3(++_0x169cf3);}(_0x524e,0x15e));var _0xe524=function(_0x13d8aa,_0x1ee2d9){_0x13d8aa=_0x13d8aa-0x0;var _0x23f279=_0x524e[_0x13d8aa];return _0x23f279;};'use strict';var _=require('lodash');var util=require('util');var utils=require(_0xe524('0x0'));var Mustache=require(_0xe524('0x1'));var Redis=require(_0xe524('0x2'));var config=require(_0xe524('0x3'));var logger=require(_0xe524('0x4'))(_0xe524('0x5'));config[_0xe524('0x6')]=_[_0xe524('0x7')](config[_0xe524('0x6')],{'host':_0xe524('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xe524('0x6')]));function emit(_0x41e1a3,_0x347bed,_0x533c14){io['to'](_0x41e1a3)[_0xe524('0x9')](_0x347bed,_0x533c14);}function sendNotification(_0x3e4cda,_0x24114d,_0x1f36e5,_0x991924,_0x4082b1,_0x1a08e2){io['to'](util[_0xe524('0xa')](_0xe524('0xb'),_0x991924[_0xe524('0xc')]))[_0xe524('0x9')](_0xe524('0xd'),_0x991924);var _0x1184df=_0x1a08e2||{};var _0x2f0e86=_0x1f36e5[_0xe524('0xe')]('.');var _0x26cc77={'uniqueid':_0x24114d,'channel':_0x2f0e86[0x0],'id':_0x2f0e86[0x1],'title':_0x2f0e86[0x0]+'\x20interaction','interactionId':_0x2f0e86[0x2],'queue':_0x4082b1?_0x4082b1['name']:null,'sound':_0x1184df[_0xe524('0xf')][_0xe524('0x10')],'shake':_0x1184df[_0xe524('0xf')][_0xe524('0x11')]};try{if(!_0x1184df[_0xe524('0x12')]){_0x1184df['body']={};}if(_0x4082b1){_0x1184df[_0xe524('0x12')]['queue']=_0x4082b1;}else if(_0x1184df[_0xe524('0x12')][_0xe524('0x13')]){delete _0x1184df['body'][_0xe524('0x13')];}_0x26cc77['msg']=utils[_0xe524('0x14')](_0x1184df['account'][_0xe524('0x15')],_0x1184df);}catch(_0x5f17fe){_0x26cc77['msg']='I\x20can\x27t\x20render\x20your\x20template';logger[_0xe524('0x16')](util['format'](_0xe524('0x17'),_0x24114d,_0x5f17fe[_0xe524('0x18')]));}io['to'](util[_0xe524('0xa')](_0xe524('0xb'),_0x991924['name']))[_0xe524('0x9')](util[_0xe524('0xa')]('notification:%s',_0x3e4cda?_0xe524('0x19'):_0xe524('0x1a')),_0x26cc77);}function writeLog(_0x43a4f9,_0x1dcc0f,_0x1c4194){return logger[_0xe524('0x1b')](util[_0xe524('0xa')](_0xe524('0x1c'),_0x43a4f9,_0x1dcc0f[_0xe524('0xc')],_0x1c4194));}exports['isAgentAvailable']=function(_0x7d1f92,_0x5bb00b,_0x577d1f,_0x2d2f83){if(_0x5bb00b[_0xe524('0x1d')]){writeLog(_0x7d1f92,_0x5bb00b,_0xe524('0x1e'));return![];}if(!_0x5bb00b[_0xe524('0x1f')]){writeLog(_0x7d1f92,_0x5bb00b,'OFFLINE');return![];}if(_0x5bb00b[_0x577d1f+_0xe524('0x20')]){writeLog(_0x7d1f92,_0x5bb00b,'PAUSE');return![];}if(_0x2d2f83&&_0x5bb00b[_0xe524('0x21')](_0x577d1f+_0xe524('0x22'))&&_0x5bb00b[_0xe524('0x21')](_0x577d1f+_0xe524('0x23'))){if(_0x5bb00b[_0x577d1f+_0xe524('0x22')]>0x0&&_0x5bb00b[_0x577d1f+_0xe524('0x23')]>=_0x5bb00b[_0x577d1f+_0xe524('0x22')]){writeLog(_0x7d1f92,_0x5bb00b,_0x577d1f['toUpperCase']()+'\x20MAXCAPACITY');return![];}}return!![];};exports[_0xe524('0x24')]=function(_0x45abad,_0x476572,_0x109a96,_0x359c8b,_0x5405e4){return sendNotification(!![],_0x45abad,_0x476572,_0x109a96,_0x359c8b,_0x5405e4);};exports['hideNotification']=function(_0x4b1ff,_0x25e7a7,_0x3aedd9,_0x8070e4,_0x25c0a1){return sendNotification(![],_0x4b1ff,_0x25e7a7,_0x3aedd9,_0x8070e4,_0x25c0a1);};exports['writeLog']=writeLog;