server/services/routing/server/applications/strategy/util.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x1e7b=['defaults','localhost','socket.io-emitter','emit','format','user:%s','name','user:save','split','account','notificationSound','notificationShake','body','queue','msg','getMustacheRender','notificationTemplate','I\x20can\x27t\x20render\x20your\x20template','error','[%s][QUEUE]\x20%s','message','notification:%s','remove','info','[%s][QUEUE][AGENT:%s][STATUS:%s]','busy','BUSY','online','Pause','PAUSE','hasOwnProperty','Capacity','toUpperCase','\x20MAXCAPACITY','showNotification','hideNotification','writeLog','lodash','util','mustache','ioredis','../../../../../config/logger','routing','redis'];(function(_0x14add3,_0x13ce8d){var _0x4a174f=function(_0x2b3ed7){while(--_0x2b3ed7){_0x14add3['push'](_0x14add3['shift']());}};_0x4a174f(++_0x13ce8d);}(_0x1e7b,0x12d));var _0xb1e7=function(_0x59bd6a,_0x540db8){_0x59bd6a=_0x59bd6a-0x0;var _0x54ffd0=_0x1e7b[_0x59bd6a];return _0x54ffd0;};'use strict';var _=require(_0xb1e7('0x0'));var util=require(_0xb1e7('0x1'));var utils=require('../utils');var Mustache=require(_0xb1e7('0x2'));var Redis=require(_0xb1e7('0x3'));var config=require('../../../../../config/environment');var logger=require(_0xb1e7('0x4'))(_0xb1e7('0x5'));config[_0xb1e7('0x6')]=_[_0xb1e7('0x7')](config['redis'],{'host':_0xb1e7('0x8'),'port':0x18eb});var io=require(_0xb1e7('0x9'))(new Redis(config[_0xb1e7('0x6')]));function emit(_0x35c43c,_0x3a83ba,_0x578f37){io['to'](_0x35c43c)[_0xb1e7('0xa')](_0x3a83ba,_0x578f37);}function sendNotification(_0xca6a82,_0xf189f8,_0x1e20f8,_0x53bcee,_0x1c27e8,_0x842e0a){io['to'](util[_0xb1e7('0xb')](_0xb1e7('0xc'),_0x53bcee[_0xb1e7('0xd')]))[_0xb1e7('0xa')](_0xb1e7('0xe'),_0x53bcee);var _0xc7eea1=_0x842e0a||{};var _0x363557=_0x1e20f8[_0xb1e7('0xf')]('.');var _0x5db797={'uniqueid':_0xf189f8,'channel':_0x363557[0x0],'id':_0x363557[0x1],'title':_0x363557[0x0]+'\x20interaction','interactionId':_0x363557[0x2],'queue':_0x1c27e8?_0x1c27e8[_0xb1e7('0xd')]:null,'sound':_0xc7eea1[_0xb1e7('0x10')][_0xb1e7('0x11')],'shake':_0xc7eea1['account'][_0xb1e7('0x12')]};try{if(!_0xc7eea1[_0xb1e7('0x13')]){_0xc7eea1[_0xb1e7('0x13')]={};}if(_0x1c27e8){_0xc7eea1['body'][_0xb1e7('0x14')]=_0x1c27e8;}else if(_0xc7eea1[_0xb1e7('0x13')][_0xb1e7('0x14')]){delete _0xc7eea1['body'][_0xb1e7('0x14')];}_0x5db797[_0xb1e7('0x15')]=utils[_0xb1e7('0x16')](_0xc7eea1[_0xb1e7('0x10')][_0xb1e7('0x17')],_0xc7eea1);}catch(_0x2d1dd0){_0x5db797[_0xb1e7('0x15')]=_0xb1e7('0x18');logger[_0xb1e7('0x19')](util[_0xb1e7('0xb')](_0xb1e7('0x1a'),_0xf189f8,_0x2d1dd0[_0xb1e7('0x1b')]));}io['to'](util[_0xb1e7('0xb')](_0xb1e7('0xc'),_0x53bcee[_0xb1e7('0xd')]))['emit'](util[_0xb1e7('0xb')](_0xb1e7('0x1c'),_0xca6a82?'save':_0xb1e7('0x1d')),_0x5db797);}function writeLog(_0x56ee72,_0x1fee0e,_0x40511c){return logger[_0xb1e7('0x1e')](util[_0xb1e7('0xb')](_0xb1e7('0x1f'),_0x56ee72,_0x1fee0e[_0xb1e7('0xd')],_0x40511c));}exports['isAgentAvailable']=function(_0x2bb39f,_0x1dd372,_0x4abc60,_0x482276){if(_0x1dd372[_0xb1e7('0x20')]){writeLog(_0x2bb39f,_0x1dd372,_0xb1e7('0x21'));return![];}if(!_0x1dd372[_0xb1e7('0x22')]){writeLog(_0x2bb39f,_0x1dd372,'OFFLINE');return![];}if(_0x1dd372[_0x4abc60+_0xb1e7('0x23')]){writeLog(_0x2bb39f,_0x1dd372,_0xb1e7('0x24'));return![];}if(_0x482276&&_0x1dd372[_0xb1e7('0x25')](_0x4abc60+_0xb1e7('0x26'))&&_0x1dd372['hasOwnProperty'](_0x4abc60+'CurrentCapacity')){if(_0x1dd372[_0x4abc60+_0xb1e7('0x26')]>0x0&&_0x1dd372[_0x4abc60+'CurrentCapacity']>=_0x1dd372[_0x4abc60+_0xb1e7('0x26')]){writeLog(_0x2bb39f,_0x1dd372,_0x4abc60[_0xb1e7('0x27')]()+_0xb1e7('0x28'));return![];}}return!![];};exports[_0xb1e7('0x29')]=function(_0x2b9bac,_0x179621,_0x2a1dd6,_0x30534f,_0x290633){return sendNotification(!![],_0x2b9bac,_0x179621,_0x2a1dd6,_0x30534f,_0x290633);};exports[_0xb1e7('0x2a')]=function(_0x294735,_0x235f63,_0x2a0ede,_0x55fe7e,_0x147f29){return sendNotification(![],_0x294735,_0x235f63,_0x2a0ede,_0x55fe7e,_0x147f29);};exports[_0xb1e7('0x2b')]=writeLog;