server/services/routing/server/applications/strategy/util.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf0a3=['split','\x20interaction','account','notificationShake','body','queue','msg','getMustacheRender','notificationTemplate','error','[%s][QUEUE]\x20%s','message','user:%s','notification:%s','save','[%s][QUEUE][AGENT:%s][STATUS:%s]','busy','BUSY','OFFLINE','PAUSE','hasOwnProperty','Capacity','CurrentCapacity','toUpperCase','hideNotification','lodash','util','../utils','mustache','ioredis','../../../../../config/environment','../../../../../config/logger','routing','redis','defaults','socket.io-emitter','emit','format','name','user:save'];(function(_0xfe36aa,_0x5cbf58){var _0x517289=function(_0x552dcc){while(--_0x552dcc){_0xfe36aa['push'](_0xfe36aa['shift']());}};_0x517289(++_0x5cbf58);}(_0xf0a3,0xe1));var _0x3f0a=function(_0xad0789,_0x2dfe72){_0xad0789=_0xad0789-0x0;var _0x528025=_0xf0a3[_0xad0789];return _0x528025;};'use strict';var _=require(_0x3f0a('0x0'));var util=require(_0x3f0a('0x1'));var utils=require(_0x3f0a('0x2'));var Mustache=require(_0x3f0a('0x3'));var Redis=require(_0x3f0a('0x4'));var config=require(_0x3f0a('0x5'));var logger=require(_0x3f0a('0x6'))(_0x3f0a('0x7'));config[_0x3f0a('0x8')]=_[_0x3f0a('0x9')](config[_0x3f0a('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x3f0a('0xa'))(new Redis(config[_0x3f0a('0x8')]));function emit(_0x1a21e8,_0x4ea112,_0x468a2c){io['to'](_0x1a21e8)[_0x3f0a('0xb')](_0x4ea112,_0x468a2c);}function sendNotification(_0x3e4475,_0x2f3074,_0x18b720,_0x38173d,_0x821c5b,_0x4b4eb0){io['to'](util[_0x3f0a('0xc')]('user:%s',_0x38173d[_0x3f0a('0xd')]))['emit'](_0x3f0a('0xe'),_0x38173d);var _0x5af728=_0x4b4eb0||{};var _0x32f2d1=_0x18b720[_0x3f0a('0xf')]('.');var _0x2c59c0={'uniqueid':_0x2f3074,'channel':_0x32f2d1[0x0],'id':_0x32f2d1[0x1],'title':_0x32f2d1[0x0]+_0x3f0a('0x10'),'interactionId':_0x32f2d1[0x2],'queue':_0x821c5b?_0x821c5b[_0x3f0a('0xd')]:null,'sound':_0x5af728[_0x3f0a('0x11')]['notificationSound'],'shake':_0x5af728[_0x3f0a('0x11')][_0x3f0a('0x12')]};try{if(!_0x5af728[_0x3f0a('0x13')]){_0x5af728[_0x3f0a('0x13')]={};}if(_0x821c5b){_0x5af728[_0x3f0a('0x13')][_0x3f0a('0x14')]=_0x821c5b;}else if(_0x5af728[_0x3f0a('0x13')][_0x3f0a('0x14')]){delete _0x5af728[_0x3f0a('0x13')]['queue'];}_0x2c59c0[_0x3f0a('0x15')]=utils[_0x3f0a('0x16')](_0x5af728[_0x3f0a('0x11')][_0x3f0a('0x17')],_0x5af728);}catch(_0x641fc3){_0x2c59c0[_0x3f0a('0x15')]='I\x20can\x27t\x20render\x20your\x20template';logger[_0x3f0a('0x18')](util[_0x3f0a('0xc')](_0x3f0a('0x19'),_0x2f3074,_0x641fc3[_0x3f0a('0x1a')]));}io['to'](util[_0x3f0a('0xc')](_0x3f0a('0x1b'),_0x38173d[_0x3f0a('0xd')]))['emit'](util[_0x3f0a('0xc')](_0x3f0a('0x1c'),_0x3e4475?_0x3f0a('0x1d'):'remove'),_0x2c59c0);}function writeLog(_0xf266a6,_0x4b204b,_0x5021a7){return logger['info'](util['format'](_0x3f0a('0x1e'),_0xf266a6,_0x4b204b[_0x3f0a('0xd')],_0x5021a7));}exports['isAgentAvailable']=function(_0x4bb7fe,_0x11c807,_0x4f0cad,_0x1bfd94){if(_0x11c807[_0x3f0a('0x1f')]){writeLog(_0x4bb7fe,_0x11c807,_0x3f0a('0x20'));return![];}if(!_0x11c807['online']){writeLog(_0x4bb7fe,_0x11c807,_0x3f0a('0x21'));return![];}if(_0x11c807[_0x4f0cad+'Pause']){writeLog(_0x4bb7fe,_0x11c807,_0x3f0a('0x22'));return![];}if(_0x1bfd94&&_0x11c807[_0x3f0a('0x23')](_0x4f0cad+'Capacity')&&_0x11c807[_0x3f0a('0x23')](_0x4f0cad+'CurrentCapacity')){if(_0x11c807[_0x4f0cad+_0x3f0a('0x24')]>0x0&&_0x11c807[_0x4f0cad+_0x3f0a('0x25')]>=_0x11c807[_0x4f0cad+_0x3f0a('0x24')]){writeLog(_0x4bb7fe,_0x11c807,_0x4f0cad[_0x3f0a('0x26')]()+'\x20MAXCAPACITY');return![];}}return!![];};exports['showNotification']=function(_0x597e5d,_0x170e1c,_0x3c3722,_0x4206c6,_0x7d66a5){return sendNotification(!![],_0x597e5d,_0x170e1c,_0x3c3722,_0x4206c6,_0x7d66a5);};exports[_0x3f0a('0x27')]=function(_0x2bb426,_0x107986,_0x3303fc,_0xeb1eef,_0x47e2b9){return sendNotification(![],_0x2bb426,_0x107986,_0x3303fc,_0xeb1eef,_0x47e2b9);};exports['writeLog']=writeLog;