server/services/routing/server/index.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0xf18a=['execute','Applications\x20executed','stringify','emit','complete','No\x20applications\x20to\x20execute','stack','routing\x20is\x20empty','agent','agents','busy','busyQueue','end','QueueReport','update','catch','error\x20update\x20queue\x20report','message\x20is\x20empty','hasOwnProperty','capacity','CurrentCapacity','agent\x20not\x20found','find','chatQueues','available','loggedIn','name','paused','waiting','mailQueues','openchannelQueues','smsQueues','faxQueues','whatsappQueues','values','chatQueuesWaitingInteractions','mailQueuesWaitingInteractions','whatsappQueuesWaitingInteractions','127.0.0.1','log','Routing\x20RPC\x20server\x20listening\x20on\x20127.0.0.1:%d!','lodash','util','path','jayson/promise','bluebird','./applications/utils','../rpc/openchannelQueueReport','../rpc/mailQueueReport','../rpc/chatQueueReport','../rpc/whatsappQueueReport','isNil','IntervalId','Intervals','map','interval','listen','message','interaction','transfer','applications','isArray','length','existsSync','join','app','.js','autoreply','appdata','split','channel','mail','push','slice','dialogflow','dialogflowv2','amazonlex','TagId','tvox','getMustacheRender','notificationTemplate','ChatWebsiteId','body','format','condition','intervals','./applications/','consequence','info','on\x20interval','\x20|\x20','error','rules'];(function(_0x52d088,_0xe60c3c){var _0x484ff4=function(_0x4736a2){while(--_0x4736a2){_0x52d088['push'](_0x52d088['shift']());}};_0x484ff4(++_0xe60c3c);}(_0xf18a,0x19d));var _0xaf18=function(_0x30f322,_0xba5772){_0x30f322=_0x30f322-0x0;var _0x23bbbb=_0xf18a[_0x30f322];return _0x23bbbb;};'use strict';var _=require(_0xaf18('0x0'));var util=require(_0xaf18('0x1'));var path=require(_0xaf18('0x2'));var fs=require('fs');var jayson=require(_0xaf18('0x3'));var BPromise=require(_0xaf18('0x4'));var utils=require(_0xaf18('0x5'));var sUtils=require('./applications/strategy/util');var logger=require('../../../config/logger')('routing');var rpc={'openchannelQueueReport':require(_0xaf18('0x6')),'mailQueueReport':require(_0xaf18('0x7')),'chatQueueReport':require(_0xaf18('0x8')),'smsQueueReport':require('../rpc/smsQueueReport'),'faxQueueReport':require('../rpc/faxQueueReport'),'whatsappQueueReport':require(_0xaf18('0x9'))};var RuleEngine=require('../lib/rule-engine');function getId(_0x285282,_0x17679e,_0x26e4b2){return util['format']('%s.%s.%s',_0x285282,_0x17679e||0x0,_0x26e4b2||0x0);}function getIntervals(_0x1ac538,_0x460798){var _0x17e937=[];if(!_['isNil'](_0x460798['IntervalId'])&&!_[_0xaf18('0xa')](_0x1ac538[_0x460798[_0xaf18('0xb')]])&&!_['isNil'](_0x1ac538[_0x460798[_0xaf18('0xb')]][_0xaf18('0xc')])){_0x17e937=_[_0xaf18('0xd')](_0x1ac538[_0x460798[_0xaf18('0xb')]][_0xaf18('0xc')],_0xaf18('0xe'));}else if(!_[_0xaf18('0xa')](_0x460798[_0xaf18('0xe')])){_0x17e937=[_0x460798['interval']];}return _0x17e937;}exports[_0xaf18('0xf')]=function(_0x3412ad){_0x3412ad['rules']={};return new BPromise(function(_0x1ad8d9,_0x2bd68c){var _0x6cab9c={'Start':function(_0x5e0ee8){var _0x185e69=this;return new Promise(function(_0x4cd0cf,_0x466199){if(_0x5e0ee8){try{var _0x38fd79=[];var _0x40f321=getId(_0x5e0ee8['channel'],_0x5e0ee8[_0xaf18('0x10')]?_0x5e0ee8['message']['id']:0x0,_0x5e0ee8[_0xaf18('0x11')]?_0x5e0ee8[_0xaf18('0x11')]['id']:0x0);var _0x57eb3f=sUtils['checkWaitingNotifications'](_0x3412ad,_0x5e0ee8);if(_0x5e0ee8[_0xaf18('0x12')]||!_0x57eb3f&&_0x5e0ee8[_0xaf18('0x13')]&&_[_0xaf18('0x14')](_0x5e0ee8[_0xaf18('0x13')])&&_0x5e0ee8[_0xaf18('0x13')]['length']){for(var _0x3d2d03=0x0;_0x3d2d03<_0x5e0ee8['applications'][_0xaf18('0x15')];_0x3d2d03+=0x1){var _0x139ef1=_0x5e0ee8[_0xaf18('0x13')][_0x3d2d03];if(fs[_0xaf18('0x16')](path[_0xaf18('0x17')](__dirname,_0xaf18('0x13'),_0x139ef1[_0xaf18('0x18')]+_0xaf18('0x19')))){var _0x3082d5=[];switch(_0x139ef1[_0xaf18('0x18')]['toLowerCase']()){case _0xaf18('0x1a'):var _0x44ad93=_0x139ef1[_0xaf18('0x1b')][_0xaf18('0x1c')](',');if(_0x5e0ee8[_0xaf18('0x1d')]===_0xaf18('0x1e')){_0x3082d5[_0xaf18('0x1f')](_0x44ad93[0x0]);_0x3082d5[_0xaf18('0x1f')](_0x44ad93[0x1]);_0x3082d5['push'](_0x44ad93[_0xaf18('0x20')](0x2,_0x44ad93[_0xaf18('0x15')])['join'](','));}else{_0x3082d5[_0xaf18('0x1f')](_0x44ad93[0x0]);_0x3082d5['push'](_0x44ad93['slice'](0x1,_0x44ad93[_0xaf18('0x15')])[_0xaf18('0x17')](','));}break;case _0xaf18('0x21'):var _0x13512f=_0x139ef1[_0xaf18('0x1b')][_0xaf18('0x1c')](',');_0x3082d5[_0xaf18('0x1f')](_0x13512f[0x0]);_0x3082d5[_0xaf18('0x1f')](_0x13512f[0x1]);_0x3082d5[_0xaf18('0x1f')](_0x13512f[_0xaf18('0x20')](0x2,_0x13512f[_0xaf18('0x15')])['join'](','));break;case _0xaf18('0x22'):var _0x2cbb7f=_0x139ef1[_0xaf18('0x1b')]['split'](',');_0x3082d5['push'](_0x2cbb7f[0x0]);_0x3082d5[_0xaf18('0x1f')](_0x2cbb7f[0x1]);_0x3082d5[_0xaf18('0x1f')](_0x2cbb7f[0x2]);_0x3082d5[_0xaf18('0x1f')](_0x2cbb7f[0x3]);_0x3082d5[_0xaf18('0x1f')](_0x2cbb7f['slice'](0x4,_0x2cbb7f[_0xaf18('0x15')])[_0xaf18('0x17')](','));break;case _0xaf18('0x23'):var _0x4a87bd=_0x139ef1[_0xaf18('0x1b')][_0xaf18('0x1c')](',');_0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