server/services/xdr/agents.controller.js

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   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
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   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
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  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
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  18 var _0x196a=['indexOf','splice','agent','util','./utils','info','format','AGENT|%s|%s|%s|%s|%s|%s|%s|%s','channel','queue','interface','calleridnum','connectedlinenum','lastevent','getVoiceQueueByName','type','agentcomplete','acwtime','agentacw','acwTimeout','request','CreateVoiceAgentReport','uniqueid','destuniqueid','agentcalled','agentcalledAt','now','called','connectedlinename','stack','agentringnoanswer','isNil','agentringnoanswerAt','timeout','reason','holdtime','ringtime','push','error','queuecallerabandon','forIn','abandoned','talktime','answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','membername','agentcompleteAt','diffTime','agentconnectAt','complete','blindtransfer','transfereruniqueid','transfer','transfertype','blind','transferexten','origtransfereruniqueid','secondtransfereruniqueid','origtransfererexten','transferuniqueid','transfereeuniqueid','calleridname','agententerreason','ATTENDED','secondtransfererexten','transfertargetuniqueid','clone','rejected'];(function(_0x13966b,_0x455870){var _0x2ac845=function(_0x5452f4){while(--_0x5452f4){_0x13966b['push'](_0x13966b['shift']());}};_0x2ac845(++_0x455870);}(_0x196a,0x1a1));var _0xa196=function(_0x38e736,_0x419810){_0x38e736=_0x38e736-0x0;var _0x475651=_0x196a[_0x38e736];return _0x475651;};'use strict';var _=require('lodash');var util=require(_0xa196('0x0'));var utils=require(_0xa196('0x1'));var agents={};var transfers={};var unanswered=[];function writeDB(_0x1174c6,_0x179a62){utils[_0xa196('0x2')](util[_0xa196('0x3')](_0xa196('0x4'),_0x1174c6['uniqueid'],_0x1174c6[_0xa196('0x5')],_0x1174c6[_0xa196('0x6')],_0x1174c6['membername'],_0x1174c6[_0xa196('0x7')],_0x1174c6[_0xa196('0x8')],_0x1174c6[_0xa196('0x9')],_0x1174c6[_0xa196('0xa')]));if(_0x1174c6['queue']){utils[_0xa196('0xb')](_0x1174c6['queue'])['then'](function(_0x37e6dd){if(_0x37e6dd){_0x1174c6['type']=_0x37e6dd[_0xa196('0xc')];_0x1174c6['agentacw']=_0x1174c6[_0xa196('0xd')]?_0x37e6dd['acw']:![];_0x1174c6[_0xa196('0xe')]=_0x1174c6[_0xa196('0xf')]?_0x37e6dd[_0xa196('0x10')]:0x0;}utils[_0xa196('0x11')]('CreateVoiceAgentReport',_0x1174c6);});}else{utils[_0xa196('0x11')](_0xa196('0x12'),_0x1174c6);}if(_0x179a62){delete transfers[_0x1174c6[_0xa196('0x13')]];}else{delete agents[_0x1174c6[_0xa196('0x14')]];}}exports[_0xa196('0x15')]=function(_0x244a1b){try{agents[_0x244a1b['destuniqueid']]=_0x244a1b;agents[_0x244a1b['destuniqueid']][_0xa196('0x16')]=utils[_0xa196('0x17')]();agents[_0x244a1b[_0xa196('0x14')]][_0xa196('0xa')]=_0xa196('0x18');agents[_0x244a1b[_0xa196('0x14')]][_0xa196('0x9')]=null;agents[_0x244a1b[_0xa196('0x14')]][_0xa196('0x19')]=null;}catch(_0x208fac){utils['error'](_0x208fac[_0xa196('0x1a')]);}};exports[_0xa196('0x1b')]=function(_0x114b53){try{if(!_[_0xa196('0x1c')](agents[_0x114b53[_0xa196('0x14')]])){agents[_0x114b53[_0xa196('0x14')]][_0xa196('0x1b')]=!![];agents[_0x114b53[_0xa196('0x14')]][_0xa196('0x1d')]=utils[_0xa196('0x17')]();agents[_0x114b53[_0xa196('0x14')]]['lastevent']=_0xa196('0x1e');agents[_0x114b53[_0xa196('0x14')]][_0xa196('0x1f')]=_0xa196('0x1e');agents[_0x114b53[_0xa196('0x14')]][_0xa196('0x20')]=_0x114b53[_0xa196('0x21')]?parseInt(_0x114b53['ringtime'])/0x3e8:0x0;agents[_0x114b53['destuniqueid']]['talktime']=0x0;unanswered[_0xa196('0x22')](_0x114b53['destuniqueid']);}}catch(_0x2263a6){utils[_0xa196('0x23')](_0x2263a6[_0xa196('0x1a')]);}};exports[_0xa196('0x24')]=function(_0x41f72a){try{_[_0xa196('0x25')](agents,function(_0x496f26,_0x6a421d){if(_0x496f26[_0xa196('0x13')]==_0x41f72a[_0xa196('0x13')]&&!_['includes'](unanswered,_0x496f26[_0xa196('0x14')])){_0x496f26[_0xa196('0x1b')]=!![];_0x496f26['agentringnoanswerAt']=utils[_0xa196('0x17')]();_0x496f26['lastevent']=_0xa196('0x26');_0x496f26[_0xa196('0x1f')]=_0xa196('0x26');_0x496f26[_0xa196('0x20')]=_0x41f72a[_0xa196('0x20')];_0x496f26['talktime']=0x0;writeDB(_0x496f26);}});}catch(_0x3bf0ba){utils[_0xa196('0x23')](_0x3bf0ba[_0xa196('0x1a')]);}};exports['agentconnect']=function(_0x372f00){try{if(agents[_0x372f00[_0xa196('0x14')]]){agents[_0x372f00['destuniqueid']]['agentconnectAt']=utils[_0xa196('0x17')]();agents[_0x372f00[_0xa196('0x14')]][_0xa196('0x9')]=_0x372f00['connectedlinenum'];agents[_0x372f00[_0xa196('0x14')]][_0xa196('0x19')]=_0x372f00[_0xa196('0x19')];agents[_0x372f00['destuniqueid']][_0xa196('0x20')]=_0x372f00[_0xa196('0x21')];agents[_0x372f00['destuniqueid']][_0xa196('0xa')]='connect';_[_0xa196('0x25')](agents,function(_0x4135e7,_0x3a1d34){if(_0x4135e7[_0xa196('0x14')]!=_0x372f00['destuniqueid']&&_0x4135e7[_0xa196('0x13')]==_0x372f00[_0xa196('0x13')]){_0x4135e7[_0xa196('0x27')]=0x0;_0x4135e7[_0xa196('0x20')]=_0x372f00['ringtime'];_0x4135e7['agentringnoanswer']=!![];_0x4135e7['agentringnoanswerAt']=utils[_0xa196('0x17')]();_0x4135e7[_0xa196('0xa')]=_0xa196('0x28');_0x4135e7[_0xa196('0x1f')]=_0xa196('0x28');_0x4135e7[_0xa196('0x29')]=_0x372f00[_0xa196('0x14')];_0x4135e7[_0xa196('0x2a')]=_0x372f00[_0xa196('0x2b')];writeDB(_0x4135e7);}});}}catch(_0x16f77d){utils[_0x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196('0x2c')],agents[_0x3c528e['uniqueid']][_0xa196('0x2e')]);agents[_0x3c528e['uniqueid']][_0xa196('0x1f')]=agents[_0x3c528e[_0xa196('0x13')]][_0xa196('0x32')]?_0xa196('0x32'):_0xa196('0x44');agents[_0x3c528e[_0xa196('0x13')]][_0xa196('0xa')]=_0xa196('0x2f');writeDB(agents[_0x3c528e['uniqueid']]);}}catch(_0x5bb38d){utils[_0xa196('0x23')](_0x5bb38d[_0xa196('0x1a')]);}};