server/services/xdr/agents.controller.js

   1 const a1219_0x41cc=['acwTimeout','answeredelsewheredestinationuniqueid','secondtransfereruniqueid','info','abandoned','stack','AGENT|%s|%s|%s|%s|%s|%s|%s|%s','transfertype','CreateVoiceAgentReport','includes','agentacw','extension','getVoiceQueueByName','complete','transferexten','connectedlinenum','ringtime','indexOf','connect','answeredelsewheremembername','queue','request','secondtransfererlinkedid','transfertargetuniqueid','clone','transferuniqueid','acwtime','agentconnectAt','secondtransfererexten','agentcompleteAt','transfereeuniqueid','diffTime','destuniqueid','transfereruniqueid','queuecallerabandon','reason','holdtime','origtransfereruniqueid','origtransfererexten','error','agent','agentcomplete','agentringnoanswer','talktime','transfer','forIn','calleridname','agententerreason','uniqueid','push','connectedlinename','ATTENDED','rejected','origtransfererlinkedid','now','channel','answered_elsewhere','timeout','isNil','blind','attendedtransfer','agentcalledAt','membername','type','blindtransfer','lastevent','agentringnoanswerAt'];(function(_0x179dc9,_0x41cce4){const _0x90a501=function(_0x475f9f){while(--_0x475f9f){_0x179dc9['push'](_0x179dc9['shift']());}};_0x90a501(++_0x41cce4);}(a1219_0x41cc,0xf5));const a1219_0x90a5=function(_0x179dc9,_0x41cce4){_0x179dc9=_0x179dc9-0x0;let _0x90a501=a1219_0x41cc[_0x179dc9];return _0x90a501;};const _0x4cb56f=a1219_0x90a5;'use strict';const _=require('lodash'),util=require('util'),utils=require('./utils'),agents={},transfers={},unanswered=[];function writeDB(_0x475f9f,_0x204095){const _0x99b900=a1219_0x90a5;utils[_0x99b900('0x1a')](util['format'](_0x99b900('0x1d'),_0x475f9f['uniqueid'],_0x475f9f[_0x99b900('0xb')],_0x475f9f[_0x99b900('0x2b')],_0x475f9f['membername'],_0x475f9f['interface'],_0x475f9f['calleridnum'],_0x475f9f[_0x99b900('0x26')],_0x475f9f['lastevent'])),_0x475f9f['queue']?utils[_0x99b900('0x23')](_0x475f9f['queue'])['then'](function(_0x3fa38f){const _0x55b1ce=_0x99b900;_0x3fa38f&&(_0x475f9f[_0x55b1ce('0x13')]=_0x3fa38f[_0x55b1ce('0x13')],_0x475f9f[_0x55b1ce('0x21')]=_0x475f9f[_0x55b1ce('0x40')]?_0x3fa38f['acw']:![],_0x475f9f[_0x55b1ce('0x31')]=_0x475f9f[_0x55b1ce('0x21')]?_0x3fa38f[_0x55b1ce('0x17')]:0x0),utils[_0x55b1ce('0x2c')]('CreateVoiceAgentReport',_0x475f9f);}):utils[_0x99b900('0x2c')](_0x99b900('0x1f'),_0x475f9f),_0x204095?delete transfers[_0x475f9f[_0x99b900('0x4')]]:delete agents[_0x475f9f[_0x99b900('0x37')]];}exports['agentcalled']=function(_0x525626){const _0x4a264a=a1219_0x90a5;try{agents[_0x525626[_0x4a264a('0x37')]]=_0x525626,agents[_0x525626['destuniqueid']]['agentcalledAt']=utils[_0x4a264a('0xa')](),agents[_0x525626[_0x4a264a('0x37')]][_0x4a264a('0x15')]='called',agents[_0x525626['destuniqueid']][_0x4a264a('0x26')]=null,agents[_0x525626['destuniqueid']]['connectedlinename']=null;}catch(_0x255585){utils['error'](_0x255585['stack']);}},exports[_0x4cb56f('0x41')]=function(_0xee3117){const _0x5bc2fd=_0x4cb56f;try{!_[_0x5bc2fd('0xe')](agents[_0xee3117[_0x5bc2fd('0x37')]])&&(agents[_0xee3117[_0x5bc2fd('0x37')]][_0x5bc2fd('0x41')]=!![],agents[_0xee3117[_0x5bc2fd('0x37')]][_0x5bc2fd('0x16')]=utils[_0x5bc2fd('0xa')](),agents[_0xee3117[_0x5bc2fd('0x37')]]['lastevent']=_0x5bc2fd('0xd'),agents[_0xee3117[_0x5bc2fd('0x37')]][_0x5bc2fd('0x3a')]=_0x5bc2fd('0xd'),agents[_0xee3117['destuniqueid']][_0x5bc2fd('0x3b')]=_0xee3117[_0x5bc2fd('0x27')]?parseInt(_0xee3117[_0x5bc2fd('0x27')])/0x3e8:0x0,agents[_0xee3117['destuniqueid']][_0x5bc2fd('0x42')]=0x0,unanswered[_0x5bc2fd('0x5')](_0xee3117[_0x5bc2fd('0x37')]));}catch(_0x3018c6){utils[_0x5bc2fd('0x3e')](_0x3018c6['stack']);}},exports[_0x4cb56f('0x39')]=function(_0x4646f9){const _0x45de7a=_0x4cb56f;try{_[_0x45de7a('0x1')](agents,function(_0x4ad724){const _0x20b3f7=_0x45de7a;_0x4ad724[_0x20b3f7('0x4')]==_0x4646f9[_0x20b3f7('0x4')]&&!_[_0x20b3f7('0x20')](unanswered,_0x4ad724[_0x20b3f7('0x37')])&&(_0x4ad724[_0x20b3f7('0x41')]=!![],_0x4ad724[_0x20b3f7('0x16')]=utils[_0x20b3f7('0xa')](),_0x4ad724['lastevent']=_0x20b3f7('0x1b'),_0x4ad724[_0x20b3f7('0x3a')]='abandoned',_0x4ad724[_0x20b3f7('0x3b')]=_0x4646f9[_0x20b3f7('0x3b')],_0x4ad724[_0x20b3f7('0x42')]=0x0,writeDB(_0x4ad724));});}catch(_0x3e2a1f){utils['error'](_0x3e2a1f[_0x45de7a('0x1c')]);}},exports['agentconnect']=function(_0x5215d7){const _0x182dbe=_0x4cb56f;try{agents[_0x5215d7[_0x182dbe('0x37')]]&&(agents[_0x5215d7[_0x182dbe('0x37')]][_0x182dbe('0x32')]=utils['now'](),agents[_0x5215d7[_0x182dbe('0x37')]][_0x182dbe('0x26')]=_0x5215d7[_0x182dbe('0x26')],agents[_0x5215d7[_0x182dbe('0x37')]][_0x182dbe('0x6')]=_0x5215d7[_0x182dbe('0x6')],agents[_0x5215d7[_0x182dbe('0x37')]]['holdtime']=_0x5215d7[_0x182dbe('0x27')],agents[_0x5215d7[_0x182dbe('0x37')]][_0x182dbe('0x15')]=_0x182dbe('0x29'),_[_0x182dbe('0x1')](agents,function(_0x4ef5a3){const _0x475587=_0x182dbe;_0x4ef5a3[_0x475587('0x37')]!=_0x5215d7['destuniqueid']&&_0x4ef5a3['uniqueid']==_0x5215d7[_0x475587('0x4')]&&(_0x4ef5a3['talktime']=0x0,_0x4ef5a3['holdtime']=_0x5215d7[_0x475587('0x27')],_0x4ef5a3['agentringnoanswer']=!![],_0x4ef5a3[_0x475587('0x16')]=utils[_0x475587('0xa')](),_0x4ef5a3[_0x475587('0x15')]=_0x475587('0xc'),_0x4ef5a3[_0x475587('0x3a')]=_0x475587('0xc'),_0x4ef5a3[_0x475587('0x18')]=_0x5215d7[_0x475587('0x37')],_0x4ef5a3[_0x475587('0x2a')]=_0x5215d7[_0x475587('0x12')],writeDB(_0x4ef5a3));}));}catch(_0x32526e){utils['error'](_0x32526e[_0x182dbe('0x1c')]);}},exports['agentcomplete']=function(_0x303399){const _0x554520=_0x4cb56f;try{!_[_0x554520('0xe')](agents[_0x303399['destuniqueid']])&&(agents[_0x303399[_0x554520('0x37')]]['agentcomplete']=!![],agents[_0x303399[_0x554520('0x37')]][_0x554520('0x34')]=utils[_0x554520('0xa')](),agents[_0x303399[_0x554520('0x37')]][_0x554520('0x42')]=utils[_0x554520('0x36')](agents[_0x303399['destuniqueid']]['agentcompleteAt'],agents[_0x303399[_0x554520('0x37')]][_0x554520('0x32')]),agents[_0x303399['destuniqueid']][_0x554520('0x3a')]=_0x303399[_0x554520('0x3a')],agents[_0x303399[_0x554520('0x37')]]['lastevent']=_0x554520('0x24'),writeDB(agents[_0x303399[_0x554520('0x37')]]));}catch(_0x988147){utils[_0x554520('0x3e')](_0x988147[_0x554520('0x1c')]);}},exports[_0x4cb56f('0x14')]=function(_0xe97094){const _0x4348fe=_0x4cb56f;try{!_[_0x4348fe('0xe')](agents[_0xe97094[_0x4348fe('0x38')]])&&(agents[_0xe97094[_0x4348fe('0x38')]][_0x4348fe('0x0')]=!![],agents[_0xe97094[_0x4348fe('0x38')]][_0x4348fe('0x1e')]=_0x4348fe('0xf'),agents[_0xe97094[_0x4348fe('0x38')]][_0x4348fe('0x25')]=_0xe97094[_0x4348fe('0x22')],agents[_0xe97094[_0x4348fe('0x38')]][_0x4348fe('0x30')]=agents[_0xe97094[_0x4348fe('0x38')]]['uniqueid']);}catch(_0x287c4e){utils[_0x4348fe('0x3e')](_0x287c4e[_0x4348fe('0x1c')]);}},exports[_0x4cb56f('0x10')]=function(_0x3a1b7e){const _0x52a420=_0x4cb56f;try{if(_0x3a1b7e[_0x52a420('0x3c')]==_0x3a1b7e[_0x52a420('0x9')])!_[_0x52a420('0xe')](agents[_0x3a1b7e[_0x52a420('0x19')]])&&(agents[_0x3a1b7e['secondtransfereruniqueid']][_0x52a420('0x0')]=!![],agents[_0x3a1b7e['secondtransfereruniqueid']][_0x52a420('0x1e')]=_0x52a420('0x7'),agents[_0x3a1b7e[_0x52a420('0x19')]]['transferexten']=_0x3a1b7e[_0x52a420('0x3d')],agents[_0x3a1b7e[_0x52a420('0x19')]][_0x52a420('0x30')]=_0x3a1b7e[_0x52a420('0x3c')]),_0x3a1b7e[_0x52a420('0x35')]&&agents[_0x3a1b7e[_0x52a420('0x35')]]&&(agents[_0x3a1b7e[_0x52a420('0x35')]][_0x52a420('0x3')]=0x1,transfers[_0x3a1b7e['transfereeuniqueid']]=_[_0x52a420('0x2f')](agents[_0x3a1b7e[_0x52a420('0x35')]]),transfers[_0x3a1b7e['transfereeuniqueid']]['calleridnum']=agents[_0x3a1b7e['secondtransfereruniqueid']]['calleridnum'],transfers[_0x3a1b7e[_0x52a420('0x35')]][_0x52a420('0x2')]=agents[_0x3a1b7e[_0x52a420('0x19')]][_0x52a420('0x2')],transfers[_0x3a1b7e['transfereeuniqueid']][_0x52a420('0x11')]=utils[_0x52a420('0xa')](),transfers[_0x3a1b7e[_0x52a420('0x35')]][_0x52a420('0x32')]=utils['now'](),transfers[_0x3a1b7e[_0x52a420('0x35')]]['holdtime']=0x0,transfers[_0x3a1b7e[_0x52a420('0x35')]][_0x52a420('0x3')]=0x2);else _0x3a1b7e['secondtransfereruniqueid']==_0x3a1b7e[_0x52a420('0x2d')]&&(!_[_0x52a420('0xe')](agents[_0x3a1b7e['origtransfereruniqueid']])&&(agents[_0x3a1b7e[_0x52a420('0x3c')]][_0x52a420('0x0')]=!![],agents[_0x3a1b7e['origtransfereruniqueid']][_0x52a420('0x1e')]='ATTENDED',agents[_0x3a1b7e[_0x52a420('0x3c')]][_0x52a420('0x25')]=_0x3a1b7e[_0x52a420('0x33')],agents[_0x3a1b7e[_0x52a420('0x3c')]]['transferuniqueid']=_0x3a1b7e['secondtransfereruniqueid']),_0x3a1b7e[_0x52a420('0x2e')]&&agents[_0x3a1b7e[_0x52a420('0x2e')]]&&(agents[_0x3a1b7e[_0x52a420('0x2e')]][_0x52a420('0x3')]=0x1,transfers[_0x3a1b7e[_0x52a420('0x2e')]]=_[_0x52a420('0x2f')](agents[_0x3a1b7e['transfertargetuniqueid']]),transfers[_0x3a1b7e[_0x52a420('0x2e')]]['calleridnum']=agents[_0x3a1b7e[_0x52a420('0x3c')]]['calleridnum'],transfers[_0x3a1b7e[_0x52a420('0x2e')]][_0x52a420('0x2')]=agents[_0x3a1b7e[_0x52a420('0x3c')]][_0x52a420('0x2')],transfers[_0x3a1b7e[_0x52a420('0x2e')]][_0x52a420('0x11')]=utils[_0x52a420('0xa')](),transfers[_0x3a1b7e[_0x52a420('0x2e')]]['agentconnectAt']=utils[_0x52a420('0xa')](),transfers[_0x3a1b7e['transfertargetuniqueid']]['holdtime']=0x0,transfers[_0x3a1b7e[_0x52a420('0x2e')]][_0x52a420('0x3')]=0x2));}catch(_0x64146a){utils[_0x52a420('0x3e')](_0x64146a[_0x52a420('0x1c')]);}},exports['hangup']=function(_0x559b89){const _0x1cb75d=_0x4cb56f;try{if(agents[_0x559b89[_0x1cb75d('0x4')]]&&agents[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x3a')]==='timeout'){_0x559b89['cause']==='21'&&(agents[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x3a')]=_0x1cb75d('0x8'),agents[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x15')]='rejected');writeDB(agents[_0x559b89[_0x1cb75d('0x4')]]);const _0x2751b6=unanswered[_0x1cb75d('0x28')](_0x559b89[_0x1cb75d('0x4')]);if(_0x2751b6>-0x1)unanswered['splice'](_0x2751b6,0x1);}transfers[_0x559b89[_0x1cb75d('0x4')]]&&(transfers[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x40')]=!![],transfers[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x34')]=utils[_0x1cb75d('0xa')](),transfers[_0x559b89['uniqueid']][_0x1cb75d('0x42')]=utils[_0x1cb75d('0x36')](transfers[_0x559b89['uniqueid']][_0x1cb75d('0x34')],transfers[_0x559b89[_0x1cb75d('0x4')]]['agentconnectAt']),transfers[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x3a')]=_0x1cb75d('0x3f'),transfers[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x15')]='complete',writeDB(transfers[_0x559b89[_0x1cb75d('0x4')]],!![])),agents[_0x559b89[_0x1cb75d('0x4')]]&&agents[_0x559b89['uniqueid']][_0x1cb75d('0x32')]&&(agents[_0x559b89[_0x1cb75d('0x4')]]['agentcomplete']=!![],agents[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x34')]=utils[_0x1cb75d('0xa')](),agents[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x42')]=utils[_0x1cb75d('0x36')](agents[_0x559b89[_0x1cb75d('0x4')]]['agentcompleteAt'],agents[_0x559b89[_0x1cb75d('0x4')]]['agentconnectAt']),agents[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x3a')]=agents[_0x559b89[_0x1cb75d('0x4')]]['transfer']?'transfer':_0x1cb75d('0x3f'),agents[_0x559b89[_0x1cb75d('0x4')]][_0x1cb75d('0x15')]='complete',writeDB(agents[_0x559b89[_0x1cb75d('0x4')]]));}catch(_0x18437){utils[_0x1cb75d('0x3e')](_0x18437['stack']);}};