server/services/xdr/calls.controller.js

   1 // *************************************************************************
   2 // *                                                                       *
   3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
   4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
   5 // *                                                                       *
   6 // *************************************************************************
   7 // *                                                                       *
   8 // * Email: info@xcally.com                                                *
   9 // * Website: https://www.xcally.com                                       *
  10 // *                                                                       *
  11 // *************************************************************************
  12 // *                                                                       *
  13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
  14 // * copyright treaties, as well as other intellectual property laws and   *
  15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
  16 // *                                                                       *
  17 // *************************************************************************
  18 var _0x2862=['application','startsWith','toLowerCase','split','substring','lastIndexOf','includes','noop','execif','set','gotoif','lodash','util','./utils','./transfers.controller','FAILED','NO\x20ANSWER','ANSWERED','BUSY','uniqueid','blinds','info','queue','interface','connectedlinenum','accountcode','getUserByInternal','then','UserId','CreateVoiceCallReport','request','newchannel','debug','[%s][calls][newchannel]','channel','OutgoingSpoolFailed','format','context','calleridnum','now','DOCUMENTATION','newstate','[%s][calls][newstate]','isNil','[%s][calls][newstate]\x20context:%s\x20channel:%s','systemanswertime','linkedid','channelstate','[%s][calls][newstate]\x20linkedid:%s\x20context:%s\x20channel:%s','destinationchannel','answertime','disposition','error','hangup','callerid','calleridname','[%s][calls][hangup]\x20callerid:%s\x20reason:%s','cause-txt','endtime','duration','diffTime','starttime','[%s][calls][hangup]','attendedtransfer','localtwolinkedid','origtransfereruniqueid','[%s][calls][attendedtransfer]\x20localtwolinkedid:%s\x20destinationchannel:%s','secondtransfererchannel','_attended','origtransfererchannel','userfield','[%s][calls][attendedtransfer]','musiconholdstartAt','[%s][calls][musiconholdstart]\x20musiconholdstartAt:%s','[%s][calls][musiconholdstart]','musiconholdstop','[%s][calls][musiconholdstop]','mohtime','varset','[%s][calls][varset]','variable','xmd-originatecalleridnum','[%s][calls][varset]\x20variable:xmd-originatecalleridnum\x20value:%s','value','xmd-phone','[%s][calls][varset]\x20variable:xmd-phone\x20value:%s','destination','\x22\x20<','xmd-callerid','[%s][calls][varset]\x20variable:%s\x20value:%s','xmd-callerid-preview','xmd-queue','xmcs-queue','lastapplication','Queue','lastdata','[%s][calls][varset]\x20variable:xmd-contactid\x20value:%s','ContactId','xmd-cdrtype','type','[%s][calls][varset]\x20variable:outboundrouteid\x20value:%s','sipcallid','[%s][calls][newexten]','[%s][calls][newexten]\x20application:%s\x20appdata:%s','appdata'];(function(_0x4e55df,_0x13821d){var _0x5904eb=function(_0x30edf5){while(--_0x30edf5){_0x4e55df['push'](_0x4e55df['shift']());}};_0x5904eb(++_0x13821d);}(_0x2862,0x74));var _0x2286=function(_0x9b22a4,_0x52162c){_0x9b22a4=_0x9b22a4-0x0;var _0xcad23b=_0x2862[_0x9b22a4];return _0xcad23b;};'use strict';var _=require(_0x2286('0x0'));var util=require(_0x2286('0x1'));var utils=require(_0x2286('0x2'));var transfers=require(_0x2286('0x3'));var dispositions=['NO\x20ANSWER',_0x2286('0x4'),'FAILED',_0x2286('0x5'),_0x2286('0x5'),_0x2286('0x5'),_0x2286('0x6'),_0x2286('0x7'),_0x2286('0x4'),'FAILED','FAILED'];var channels={};function writeDB(_0x392d9d){var _0x2778da;if(transfers['blinds'][_0x392d9d[_0x2286('0x8')]]){_0x2778da=_0x392d9d[_0x2286('0x8')];_0x392d9d[_0x2286('0x8')]=transfers[_0x2286('0x9')][_0x392d9d['uniqueid']]['transfereeuniqueid'];}utils[_0x2286('0xa')](util['format']('[%s][calls][writeDB]\x20channel:%s\x20queue:%s\x20agent:%s\x20interface:%s\x20calleridnum:%s\x20connectedlinenum:%s\x20lastevent:%s',_0x392d9d['uniqueid'],_0x392d9d['channel'],_0x392d9d[_0x2286('0xb')],_0x392d9d['membername'],_0x392d9d[_0x2286('0xc')],_0x392d9d['calleridnum'],_0x392d9d[_0x2286('0xd')],_0x392d9d['lastevent']));if(_0x392d9d[_0x2286('0xe')]){utils[_0x2286('0xf')](_0x392d9d[_0x2286('0xe')])[_0x2286('0x10')](function(_0x41d32a){if(_0x41d32a){_0x392d9d[_0x2286('0x11')]=_0x41d32a['id'];}utils['request'](_0x2286('0x12'),_0x392d9d);});}else{utils[_0x2286('0x13')]('CreateVoiceCallReport',_0x392d9d);}if(channels[_0x392d9d[_0x2286('0x8')]]){delete channels[_0x392d9d['uniqueid']];}else if(_0x2778da&&channels[_0x2778da]){delete transfers[_0x2286('0x9')][_0x2778da];delete channels[_0x2778da];}}exports[_0x2286('0x14')]=function(_0x31986b){try{utils[_0x2286('0x15')](util['format'](_0x2286('0x16'),_0x31986b[_0x2286('0x8')]),_0x31986b);if(_0x31986b[_0x2286('0x8')]==_0x31986b['linkedid']&&_0x31986b[_0x2286('0x17')]!=_0x2286('0x18')){utils[_0x2286('0xa')](util[_0x2286('0x19')]('[%s][calls][newchannel]\x20context:%s\x20exten:%s',_0x31986b[_0x2286('0x8')],_0x31986b[_0x2286('0x1a')],_0x31986b['exten']));channels[_0x31986b[_0x2286('0x8')]]={'uniqueid':_0x31986b[_0x2286('0x8')],'accountcode':_0x31986b[_0x2286('0xe')],'source':_0x31986b[_0x2286('0x1b')],'destination':_0x31986b['exten'],'destinationcontext':_0x31986b[_0x2286('0x1a')],'channel':_0x31986b['channel'],'starttime':utils[_0x2286('0x1c')](),'answertime':null,'systemanswertime':null,'mohtime':0x0,'disposition':_0x2286('0x5'),'amaflags':_0x2286('0x1d')};}}catch(_0x248c6c){utils['error'](util[_0x2286('0x19')](_0x2286('0x16'),_0x31986b[_0x2286('0x8')]),_0x248c6c);}};exports[_0x2286('0x1e')]=function(_0x4db053){try{utils[_0x2286('0x15')](util[_0x2286('0x19')](_0x2286('0x1f'),_0x4db053[_0x2286('0x8')]),_0x4db053);if(!_[_0x2286('0x20')](channels[_0x4db053['uniqueid']])&&_0x4db053['channelstate']==0x6){utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x21'),_0x4db053[_0x2286('0x8')],_0x4db053['context'],_0x4db053[_0x2286('0x17')]));if(_['isNil'](channels[_0x4db053[_0x2286('0x8')]]['systemanswertime'])){channels[_0x4db053['uniqueid']][_0x2286('0x22')]=utils[_0x2286('0x1c')]();}}else if(!_[_0x2286('0x20')](channels[_0x4db053[_0x2286('0x23')]])&&_0x4db053[_0x2286('0x24')]==0x6&&_0x4db053[_0x2286('0x1a')]!='transfer'){utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x25'),_0x4db053[_0x2286('0x8')],_0x4db053[_0x2286('0x23')],_0x4db053['context'],_0x4db053[_0x2286('0x17')]));channels[_0x4db053[_0x2286('0x23')]][_0x2286('0xe')]=_0x4db053['accountcode'];channels[_0x4db053['linkedid']][_0x2286('0x26')]=_0x4db053[_0x2286('0x17')];if(_[_0x2286('0x20')](channels[_0x4db053['linkedid']][_0x2286('0x27')])){channels[_0x4db053[_0x2286('0x23')]][_0x2286('0x27')]=utils[_0x2286('0x1c')]();}channels[_0x4db053[_0x2286('0x23')]][_0x2286('0x28')]=dispositions[_['toNumber'](_0x4db053['channelstate'])]||_0x2286('0x6');}}catch(_0x280f19){utils[_0x2286('0x29')](util['format'](_0x2286('0x1f'),_0x4db053['uniqueid']),_0x280f19);}};exports[_0x2286('0x2a')]=function(_0x4adb39){try{if(!_[_0x2286('0x20')](channels[_0x4adb39[_0x2286('0x8')]])){utils[_0x2286('0x15')](util[_0x2286('0x19')]('[%s][calls][hangup]',_0x4adb39[_0x2286('0x8')]),_0x4adb39);if(_[_0x2286('0x20')](channels[_0x4adb39[_0x2286('0x8')]][_0x2286('0x2b')])){channels[_0x4adb39['uniqueid']][_0x2286('0x2b')]=_0x4adb39[_0x2286('0x2c')]+'\x20<'+_0x4adb39['calleridnum']+'>';}utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x2d'),_0x4adb39[_0x2286('0x8')],channels[_0x4adb39['uniqueid']]['callerid'],_0x4adb39[_0x2286('0x2e')]));channels[_0x4adb39[_0x2286('0x8')]][_0x2286('0x2f')]=utils[_0x2286('0x1c')]();channels[_0x4adb39[_0x2286('0x8')]][_0x2286('0x30')]=utils[_0x2286('0x31')](channels[_0x4adb39[_0x2286('0x8')]][_0x2286('0x2f')],channels[_0x4adb39[_0x2286('0x8')]][_0x2286('0x32')]);channels[_0x4adb39[_0x2286('0x8')]]['billableseconds']=channels[_0x4adb39['uniqueid']]['answertime']?utils['diffTime'](channels[_0x4adb39['uniqueid']][_0x2286('0x2f')],channels[_0x4adb39[_0x2286('0x8')]][_0x2286('0x27')]):0x0;writeDB(channels[_0x4adb39[_0x2286('0x8')]]);}}catch(_0x589311){utils['error'](util[_0x2286('0x19')](_0x2286('0x33'),_0x4adb39[_0x2286('0x8')]),_0x589311);}};exports[_0x2286('0x34')]=function(_0x1e4189){try{if(!_['isNil'](channels[_0x1e4189[_0x2286('0x35')]])){utils[_0x2286('0x15')](util['format']('[%s][calls][attendedtransfer]',_0x1e4189[_0x2286('0x36')]),_0x1e4189);if(channels[_0x1e4189[_0x2286('0x35')]][_0x2286('0x17')]==_0x1e4189['transfereechannel']){utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x37'),_0x1e4189[_0x2286('0x36')],_0x1e4189[_0x2286('0x35')],_0x1e4189[_0x2286('0x38')]));channels[_0x1e4189[_0x2286('0x35')]][_0x2286('0x26')]=_0x1e4189[_0x2286('0x38')];channels[_0x1e4189[_0x2286('0x35')]]['userfield']=_0x2286('0x39');}else if(channels[_0x1e4189[_0x2286('0x35')]]['channel']=_0x1e4189['transfertargetchannel']){utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x37'),_0x1e4189[_0x2286('0x36')],_0x1e4189[_0x2286('0x35')],_0x1e4189[_0x2286('0x3a')]));channels[_0x1e4189[_0x2286('0x35')]][_0x2286('0x26')]=_0x1e4189[_0x2286('0x3a')];channels[_0x1e4189[_0x2286('0x35')]][_0x2286('0x3b')]=_0x2286('0x39');}}}catch(_0x4ce5e8){utils['error'](util[_0x2286('0x19')](_0x2286('0x3c'),_0x1e4189['origtransfereruniqueid']),_0x4ce5e8);}};exports['musiconholdstart']=function(_0x3e7d02){try{if(!_[_0x2286('0x20')](channels[_0x3e7d02[_0x2286('0x8')]])){utils['debug'](util[_0x2286('0x19')]('[%s][calls][musiconholdstart]',_0x3e7d02['uniqueid']),_0x3e7d02);channels[_0x3e7d02[_0x2286('0x8')]][_0x2286('0x3d')]=utils[_0x2286('0x1c')]();utils[_0x2286('0xa')](util['format'](_0x2286('0x3e'),_0x3e7d02[_0x2286('0x8')],channels[_0x3e7d02['uniqueid']][_0x2286('0x3d')]));}}catch(_0x3dc060){utils[_0x2286('0x29')](util[_0x2286('0x19')](_0x2286('0x3f'),_0x3e7d02[_0x2286('0x8')]),_0x3dc060);}};exports[_0x2286('0x40')]=function(_0x1e2079){try{if(!_['isNil'](channels[_0x1e2079[_0x2286('0x8')]])){utils[_0x2286('0x15')](util[_0x2286('0x19')](_0x2286('0x41'),_0x1e2079[_0x2286('0x8')]),_0x1e2079);if(!_[_0x2286('0x20')](channels[_0x1e2079[_0x2286('0x8')]][_0x2286('0x3d')])){channels[_0x1e2079[_0x2286('0x8')]][_0x2286('0x42')]+=utils[_0x2286('0x31')](utils[_0x2286('0x1c')](),channels[_0x1e2079[_0x2286('0x8')]][_0x2286('0x3d')]);utils[_0x2286('0xa')](util['format']('[%s][calls][musiconholdstop]\x20mohtime:%s',_0x1e2079[_0x2286('0x8')],channels[_0x1e2079[_0x2286('0x8')]][_0x2286('0x42')]));delete channels[_0x1e2079[_0x2286('0x8')]][_0x2286('0x3d')];}}}catch(_0x1ea3ca){utils[_0x2286('0x29')](util['format'](_0x2286('0x41'),_0x1e2079[_0x2286('0x8')]),_0x1ea3ca);}};exports[_0x2286('0x43')]=function(_0x512c07){try{if(!_['isNil'](channels[_0x512c07[_0x2286('0x8')]])){utils[_0x2286('0x15')](util['format'](_0x2286('0x44'),_0x512c07['uniqueid']),_0x512c07);if(!_[_0x2286('0x20')](_0x512c07[_0x2286('0x45')][_0x2286('0x46')])){utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x47'),_0x512c07[_0x2286('0x8')],_0x512c07[_0x2286('0x48')]));channels[_0x512c07[_0x2286('0x8')]]['source']=_0x512c07[_0x2286('0x48')];}if(!_[_0x2286('0x20')](_0x512c07[_0x2286('0x45')][_0x2286('0x49')])){utils['info'](util[_0x2286('0x19')](_0x2286('0x4a'),_0x512c07[_0x2286('0x8')],_0x512c07[_0x2286('0x48')]));channels[_0x512c07[_0x2286('0x8')]][_0x2286('0x4b')]=_0x512c07[_0x2286('0x48')];channels[_0x512c07[_0x2286('0x8')]][_0x2286('0x2b')]='\x22'+_0x512c07[_0x2286('0x48')]+_0x2286('0x4c')+_0x512c07[_0x2286('0x48')]+'>';}if(!_[_0x2286('0x20')](_0x512c07[_0x2286('0x45')]['xmd-callerid-preview'])||!_[_0x2286('0x20')](_0x512c07[_0x2286('0x45')][_0x2286('0x4d')])){utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x4e'),_0x512c07['uniqueid'],!_[_0x2286('0x20')](_0x512c07[_0x2286('0x45')][_0x2286('0x4f')])?_0x2286('0x4f'):'xmd-callerid',_0x512c07[_0x2286('0x48')]));channels[_0x512c07[_0x2286('0x8')]]['callerid']=_0x512c07[_0x2286('0x48')];}if(!_[_0x2286('0x20')](_0x512c07[_0x2286('0x45')][_0x2286('0x50')])||!_[_0x2286('0x20')](_0x512c07['variable'][_0x2286('0x51')])){utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x4e'),_0x512c07[_0x2286('0x8')],!_[_0x2286('0x20')](_0x512c07[_0x2286('0x45')][_0x2286('0x50')])?_0x2286('0x50'):_0x2286('0x51'),_0x512c07['value']));channels[_0x512c07[_0x2286('0x8')]][_0x2286('0x52')]=_0x2286('0x53');channels[_0x512c07['uniqueid']][_0x2286('0x54')]=_0x512c07['value'];channels[_0x512c07[_0x2286('0x8')]][_0x2286('0xb')]=!![];}if(!_[_0x2286('0x20')](_0x512c07[_0x2286('0x45')]['xmd-contactid'])){utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x55'),_0x512c07['uniqueid'],_0x512c07['value']));channels[_0x512c07[_0x2286('0x8')]][_0x2286('0x56')]=_0x512c07[_0x2286('0x48')];}if(!_['isNil'](_0x512c07['variable'][_0x2286('0x57')])){utils[_0x2286('0xa')](util['format']('[%s][calls][varset]\x20variable:xmd-cdrtype\x20value:%s',_0x512c07[_0x2286('0x8')],_0x512c07[_0x2286('0x48')]));channels[_0x512c07[_0x2286('0x8')]][_0x2286('0x58')]=_0x512c07[_0x2286('0x48')];}if(!_['isNil'](_0x512c07['variable']['outboundrouteid'])){utils[_0x2286('0xa')](util[_0x2286('0x19')](_0x2286('0x59'),_0x512c07[_0x2286('0x8')],_0x512c07[_0x2286('0x48')]));channels[_0x512c07[_0x2286('0x8')]]['routeid']=_0x512c07['value'];}if(!_[_0x2286('0x20')](_0x512c07[_0x2286('0x45')]['sipcallid'])){utils[_0x2286('0xa')](util[_0x2286('0x19')]('[%s][calls][varset]\x20variable:sipcallid\x20value:%s',_0x512c07['uniqueid'],_0x512c07[_0x2286('0x48')]));channels[_0x512c07['uniqueid']][_0x2286('0x5a')]=_0x512c07[_0x2286('0x48')];}}}catch(_0x345ae2){utils[_0x2286('0x29')](util[_0x2286('0x19')]('[%s][calls][varset]',_0x512c07[_0x2286('0x8')]),_0x345ae2);}};exports['newexten']=function(_0x4f1ac5){try{if(!_['isNil'](channels[_0x4f1ac5['uniqueid']])){utils[_0x2286('0x15')](util[_0x2286('0x19')](_0x2286('0x5b'),_0x4f1ac5['uniqueid']),_0x4f1ac5);utils['info'](util[_0x2286('0x19')](_0x2286('0x5c'),_0x4f1ac5[_0x2286('0x8')],_0x4f1ac5['application'],_0x4f1ac5[_0x2286('0x5d')]));if(_0x4f1ac5[_0x2286('0x5e')]['toLowerCase']()=='set'&&_[_0x2286('0x5f')](_0x4f1ac5[_0x2286('0x5d')][_0x2286('0x60')](),'cdr')){var _0x5b3c04=_0x4f1ac5[_0x2286('0x5d')][_0x2286('0x61')]('=');var _0x4ec42b=_0x5b3c04[0x0][_0x2286('0x62')](_0x5b3c04[0x0][_0x2286('0x63')]('(')+0x1,_0x5b3c04[0x0][_0x2286('0x63')](')'));var _0x2498da=_0x5b3c04[0x1];channels[_0x4f1ac5[_0x2286('0x8')]][_0x4ec42b]=_0x2498da;}if(!_[_0x2286('0x64')]([_0x2286('0x2a'),_0x2286('0x65'),_0x2286('0x66'),_0x2286('0x67'),_0x2286('0x68')],_0x4f1ac5[_0x2286('0x5e')]['toLowerCase']())){channels[_0x4f1ac5[_0x2286('0x8')]][_0x2286('0x52')]=_0x4f1ac5[_0x2286('0x5e')];channels[_0x4f1ac5[_0x2286('0x8')]][_0x2286('0x54')]=_0x4f1ac5[_0x2286('0x5d')];}}}catch(_0x3006c0){utils['error'](util[_0x2286('0x19')](_0x2286('0x5b'),_0x4f1ac5[_0x2286('0x8')]),_0x3006c0);}};