798a454c721f0f7ef3fef5ba890a3ea12c637ebc
[motion2.git] / server / services / xdr / queues.controller.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0xffa7=['[%s][queues][hangup]\x20name:%s\x20queuecallerexitreason:%s','name','[%s][queues][hangup]\x20name:%s\x20transfereduniqueid:%s','varset','[%s][queues][varset]','isNil','queuestatus','value','toUpperCase','CONTINUE','queuecallerabandonAt','queuecallerexitAt','variable','queueposition','EXITWITHKEY','[%s][queues][varset]\x20name:%s\x20variable:queueposition\x20value:%s\x20queuecallerexitreason:%s','error','[%s][queues][queuecallerabandon]','ABANDONED','queuecallerleave','[%s][queues][queuecallerleave]','[%s][queues][queuecallerleave]\x20name:%s\x20connectedlinenum:%s\x20connectedlinename:%s','connectedlinenum','connectedlinename','holdtime','diffTime','count','[%s][queues][agentconnect]','[%s][queues][agentconnect]\x20name:%s\x20agent:%s\x20accountcode:%s','membername','destaccountcode','assigned','accountcode','agentcomplete','[%s][queues][agentcomplete]','queuecallercompleteAt','reason','TRANSFER','[%s][queues][agentcomplete]\x20name:%s\x20agent:%s\x20queuecallerexitreason:%s','blindtransfer','transfereeuniqueid','transfer','transfertype','BLIND','transferexten','extension','BLINDTRANSFER','[%s][queues][blindtransfer]','attendedtransfer','[%s][queues][attendedtransfer]','origtransfereruniqueid','origtransfererlinkedid','[%s][queues][attendedtransfer]\x20name:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER','origtransfererexten','secondtransfererlinkedid','ATTENDED','transferuniqueid','ATTENDEDTRANSFER','transfereelinkedid','queuecallerenterreason','transfertargetuniqueid','calleridnum','calleridname','queuecallerjoinAt','mohtime','[%s][queues][attendedtransfer]\x20name:%s\x20calleridnum:%s\x20calleridname:%s','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s','secondtransfereruniqueid','[%s][queues][attendedtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER','secondtransfererexten','transfertargetlinkedid','clone','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s\x20calleridnum:%s\x20calleridname:%s','musiconholdstart','musiconholdstartAt','[%s][queues][musiconholdstop]\x20name:%s\x20musiconholdstartAt:%s','[%s][queues][musiconholdstart]','musiconholdstop','[%s][queues][musiconholdstop]\x20name:%s\x20mohtime:%s','[%s][queues][musiconholdstop]','lodash','./utils','format','[%s][queues][writeDB]\x20channel:%s\x20queue:%s\x20lastAssignedTo:%s\x20calleridnum:%s\x20accountcode:%s\x20queuecallerexitreason:%s','uniqueid','channel','lastAssignedTo','queuecallerexitreason','getVoiceQueueByName','queue','then','type','request','CreateVoiceQueueReport','transfereduniqueid','queuecallerjoin','debug','[%s][queues][queuecallerjoin]','info','[%s][queues][queuecallerjoin]\x20name:%s\x20position:%s','position','now','hangup','[%s][queues][hangup]','queuecallerleaveAt','queuecallerabandon','queuecallerexit','queuecallercomplete','COMPLETEDBYAGENT'];(function(_0x1a2eab,_0x291b0f){var _0x526e2e=function(_0xc2934a){while(--_0xc2934a){_0x1a2eab['push'](_0x1a2eab['shift']());}};_0x526e2e(++_0x291b0f);}(_0xffa7,0x12a));var _0x7ffa=function(_0x2dafbe,_0x5d04de){_0x2dafbe=_0x2dafbe-0x0;var _0x58a45a=_0xffa7[_0x2dafbe];return _0x58a45a;};'use strict';var _=require(_0x7ffa('0x0'));var util=require('util');var utils=require(_0x7ffa('0x1'));var queues={};function writeDB(_0x3486ae){utils['info'](util[_0x7ffa('0x2')](_0x7ffa('0x3'),_0x3486ae[_0x7ffa('0x4')],_0x3486ae[_0x7ffa('0x5')],_0x3486ae['queue'],_0x3486ae[_0x7ffa('0x6')],_0x3486ae['calleridnum'],_0x3486ae['accountcode'],_0x3486ae[_0x7ffa('0x7')]));if(_0x3486ae['queue']){utils[_0x7ffa('0x8')](_0x3486ae[_0x7ffa('0x9')])[_0x7ffa('0xa')](function(_0x4c72f1){if(_0x4c72f1){_0x3486ae[_0x7ffa('0xb')]=_0x4c72f1[_0x7ffa('0xb')];}utils[_0x7ffa('0xc')](_0x7ffa('0xd'),_0x3486ae);});}else{utils['request'](_0x7ffa('0xd'),_0x3486ae);}if(_0x3486ae[_0x7ffa('0xe')]){delete queues[_0x3486ae[_0x7ffa('0xe')]];}else{delete queues[_0x3486ae[_0x7ffa('0x4')]];}}exports[_0x7ffa('0xf')]=function(_0x5d7f11){try{utils[_0x7ffa('0x10')](util[_0x7ffa('0x2')](_0x7ffa('0x11'),_0x5d7f11[_0x7ffa('0x4')]),_0x5d7f11);utils[_0x7ffa('0x12')](util['format'](_0x7ffa('0x13'),_0x5d7f11['uniqueid'],_0x5d7f11[_0x7ffa('0x9')],_0x5d7f11[_0x7ffa('0x14')]));queues[_0x5d7f11['uniqueid']]=_['assign'](_0x5d7f11,{'originalposition':_0x5d7f11[_0x7ffa('0x14')],'queuecallerjoinAt':utils[_0x7ffa('0x15')](),'mohtime':0x0});}catch(_0x179da6){utils['error'](util['format'](_0x7ffa('0x11'),_0x5d7f11[_0x7ffa('0x4')]),_0x179da6);}};exports[_0x7ffa('0x16')]=function(_0x50572d){try{if(!_['isNil'](queues[_0x50572d[_0x7ffa('0x4')]])){utils[_0x7ffa('0x10')](util[_0x7ffa('0x2')](_0x7ffa('0x17'),_0x50572d['uniqueid']),_0x50572d);if(queues[_0x50572d[_0x7ffa('0x4')]][_0x7ffa('0x18')]){if(!queues[_0x50572d['uniqueid']][_0x7ffa('0x19')]&&!queues[_0x50572d[_0x7ffa('0x4')]][_0x7ffa('0x1a')]){queues[_0x50572d['uniqueid']][_0x7ffa('0x1b')]=!![];queues[_0x50572d[_0x7ffa('0x4')]]['queuecallercompleteAt']=utils[_0x7ffa('0x15')]();queues[_0x50572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