Built motion from commit (unavailable).|2.5.11
[motion2.git] / server / services / xdr / queues.controller.js
1 // *************************************************************************
2 // *                                                                       *
3 // * xCALLY Motion -  The Omnichannel Contact Center                       *
4 // * Copyright (c) Xenialab s.r.l. All Rights Reserved                     *
5 // *                                                                       *
6 // *************************************************************************
7 // *                                                                       *
8 // * Email: info@xcally.com                                                *
9 // * Website: https://www.xcally.com                                       *
10 // *                                                                       *
11 // *************************************************************************
12 // *                                                                       *
13 // * The SOFTWARE PRODUCT is protected by copyright laws and international *
14 // * copyright treaties, as well as other intellectual property laws and   *
15 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                         *
16 // *                                                                       *
17 // *************************************************************************
18 var _0x6df9=['origtransfererexten','ATTENDED','transferexten','transfereelinkedid','clone','transfertargetuniqueid','calleridnum','calleridname','mohtime','[%s][queues][attendedtransfer]\x20name:%s\x20calleridnum:%s\x20calleridname:%s','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s','secondtransfereruniqueid','[%s][queues][attendedtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER','secondtransfererexten','ATTENDEDTRANSFER','transfertargetlinkedid','[%s][queues][attendedtransfer]\x20name:%s\x20transfereduniqueid:%s\x20calleridnum:%s\x20calleridname:%s','musiconholdstart','[%s][queues][musiconholdstart]','[%s][queues][musiconholdstop]\x20name:%s\x20musiconholdstartAt:%s','musiconholdstartAt','[%s][queues][musiconholdstop]\x20name:%s\x20mohtime:%s','[%s][queues][musiconholdstop]','lodash','util','[%s][queues][writeDB]\x20channel:%s\x20queue:%s\x20lastAssignedTo:%s\x20calleridnum:%s\x20accountcode:%s\x20queuecallerexitreason:%s','channel','lastAssignedTo','accountcode','queuecallerexitreason','getVoiceQueueByName','queue','then','type','request','transfereduniqueid','debug','format','[%s][queues][queuecallerjoin]','uniqueid','info','[%s][queues][queuecallerjoin]\x20name:%s\x20position:%s','position','assign','error','hangup','isNil','[%s][queues][hangup]','queuecallerabandon','queuecallercomplete','queuecallercompleteAt','now','COMPLETEDBYAGENT','[%s][queues][hangup]\x20name:%s\x20queuecallerexitreason:%s','[%s][queues][hangup]\x20name:%s\x20transfereduniqueid:%s','name','queuecallerenterreason','varset','[%s][queues][varset]','variable','queuestatus','value','toUpperCase','CONTINUE','queuecallerabandonAt','queuecallerexitAt','[%s][queues][varset]\x20name:%s\x20variable:queuestatus\x20value:%s\x20queuecallerexitreason:%s','queueposition','queuecallerexit','[%s][queues][varset]\x20name:%s\x20variable:queueposition\x20value:%s\x20queuecallerexitreason:%s','ABANDONED','[%s][queues][queuecallerabandon]\x20name:%s\x20queuecallerexitreason:%s','[%s][queues][queuecallerabandon]','queuecallerleave','[%s][queues][queuecallerleave]','[%s][queues][queuecallerleave]\x20name:%s\x20connectedlinenum:%s\x20connectedlinename:%s','connectedlinenum','queuecallerleaveAt','holdtime','diffTime','queuecallerjoinAt','count','connectedlinename','agentconnect','[%s][queues][agentconnect]','[%s][queues][agentconnect]\x20name:%s\x20agent:%s\x20accountcode:%s','membername','destaccountcode','assigned','agentcomplete','[%s][queues][agentcomplete]','reason','transfer','TRANSFER','[%s][queues][agentcomplete]\x20name:%s\x20agent:%s\x20queuecallerexitreason:%s','blindtransfer','[%s][queues][blindtransfer]','transfereeuniqueid','transfertype','BLIND','transferuniqueid','BLINDTRANSFER','[%s][queues][blindtransfer]\x20name:%s\x20transferuniqueid:%s\x20transferexten:%s\x20queuecallerexitreason:BLINDTRANSFER','extension','[%s][queues][attendedtransfer]','origtransfererlinkedid','secondtransfererlinkedid','[%s][queues][attendedtransfer]\x20name:%s\x20transferexten:%s\x20queuecallerexitreason:ATTENDEDTRANSFER','origtransfereruniqueid'];(function(_0xc4ab4,_0x36aa19){var _0x12e925=function(_0x490cda){while(--_0x490cda){_0xc4ab4['push'](_0xc4ab4['shift']());}};_0x12e925(++_0x36aa19);}(_0x6df9,0x84));var _0x96df=function(_0x3ab51d,_0x2fa01d){_0x3ab51d=_0x3ab51d-0x0;var _0x29a04e=_0x6df9[_0x3ab51d];return _0x29a04e;};'use strict';var _=require(_0x96df('0x0'));var util=require(_0x96df('0x1'));var utils=require('./utils');var queues={};function writeDB(_0x2fcbd1){utils['info'](util['format'](_0x96df('0x2'),_0x2fcbd1['uniqueid'],_0x2fcbd1[_0x96df('0x3')],_0x2fcbd1['queue'],_0x2fcbd1[_0x96df('0x4')],_0x2fcbd1['calleridnum'],_0x2fcbd1[_0x96df('0x5')],_0x2fcbd1[_0x96df('0x6')]));if(_0x2fcbd1['queue']){utils[_0x96df('0x7')](_0x2fcbd1[_0x96df('0x8')])[_0x96df('0x9')](function(_0x6efa54){if(_0x6efa54){_0x2fcbd1['type']=_0x6efa54[_0x96df('0xa')];}utils[_0x96df('0xb')]('CreateVoiceQueueReport',_0x2fcbd1);});}else{utils[_0x96df('0xb')]('CreateVoiceQueueReport',_0x2fcbd1);}if(_0x2fcbd1[_0x96df('0xc')]){delete queues[_0x2fcbd1['transfereduniqueid']];}else{delete queues[_0x2fcbd1['uniqueid']];}}exports['queuecallerjoin']=function(_0x36ab65){try{utils[_0x96df('0xd')](util[_0x96df('0xe')](_0x96df('0xf'),_0x36ab65[_0x96df('0x10')]),_0x36ab65);utils[_0x96df('0x11')](util['format'](_0x96df('0x12'),_0x36ab65[_0x96df('0x10')],_0x36ab65[_0x96df('0x8')],_0x36ab65[_0x96df('0x13')]));queues[_0x36ab65[_0x96df('0x10')]]=_[_0x96df('0x14')](_0x36ab65,{'originalposition':_0x36ab65['position'],'queuecallerjoinAt':utils['now'](),'mohtime':0x0});}catch(_0x5c96a6){utils[_0x96df('0x15')](util[_0x96df('0xe')](_0x96df('0xf'),_0x36ab65[_0x96df('0x10')]),_0x5c96a6);}};exports[_0x96df('0x16')]=function(_0x1212c1){try{if(!_[_0x96df('0x17')](queues[_0x1212c1[_0x96df('0x10')]])){utils[_0x96df('0xd')](util[_0x96df('0xe')](_0x96df('0x18'),_0x1212c1[_0x96df('0x10')]),_0x1212c1);if(queues[_0x1212c1[_0x96df('0x10')]]['queuecallerleaveAt']){if(!queues[_0x1212c1[_0x96df('0x10')]][_0x96df('0x19')]&&!queues[_0x1212c1[_0x96df('0x10')]]['queuecallerexit']){queues[_0x1212c1[_0x96df('0x10')]][_0x96df('0x1a')]=!![];queues[_0x1212c1[_0x96df('0x10')]][_0x96df('0x1b')]=utils[_0x96df('0x1c')]();queues[_0x1212c1['uniqueid']][_0x96df('0x6')]=_0x96df('0x1d');}utils[_0x96df('0x11')](util[_0x96df('0xe')](_0x96df('0x1e'),_0x1212c1[_0x96df('0x10')],queues[_0x1212c1['uniqueid']]['name'],queues[_0x1212c1[_0x96df('0x10')]][_0x96df('0x6')]));writeDB(queues[_0x1212c1[_0x96df('0x10')]]);}else if(queues[_0x1212c1['uniqueid']][_0x96df('0xc')]){utils[_0x96df('0x11')](util[_0x96df('0xe')](_0x96df('0x1f'),_0x1212c1[_0x96df('0x10')],queues[_0x1212c1[_0x96df('0x10')]][_0x96df('0x20')],queues[_0x1212c1[_0x96df('0x10')]][_0x96df('0xc')]));queues[queues[_0x1212c1[_0x96df('0x10')]]['transfereduniqueid']]=queues[_0x1212c1['uniqueid']];queues[queues[_0x1212c1['uniqueid']][_0x96df('0xc')]][_0x96df('0x21')]=0x2;delete queues[_0x1212c1['uniqueid']];}}}catch(_0x1cee9c){utils[_0x96df('0x15')](util[_0x96df('0xe')](_0x96df('0x18'),_0x1212c1[_0x96df('0x10')]),_0x1cee9c);}};exports[_0x96df('0x22')]=function(_0xa98d69){try{utils[_0x96df('0xd')](util[_0x96df('0xe')](_0x96df('0x23'),_0xa98d69[_0x96df('0x10')]),_0xa98d69);if(!_[_0x96df('0x17')](_0xa98d69[_0x96df('0x24')][_0x96df('0x25')])&&_0xa98d69[_0x96df('0x26')][_0x96df('0x27')]()!==_0x96df('0x28')){if(!_[_0x96df('0x17')](queues[_0xa98d69[_0x96df('0x10')]])){queues[_0xa98d69[_0x96df('0x10')]][_0x96df('0x19')]=![];queues[_0xa98d69['uniqueid']][_0x96df('0x29')]=null;queues[_0xa98d69[_0x96df('0x10')]]['queuecallerexit']=!![];queues[_0xa98d69['uniqueid']][_0x96df('0x2a')]=utils['now']();queues[_0xa98d69[_0x96df('0x10')]][_0x96df('0x6')]=_0xa98d69[_0x96df('0x26')][_0x96df('0x27')]();utils[_0x96df('0x11')](util[_0x96df('0xe')](_0x96df('0x2b'),_0xa98d69[_0x96df('0x10')],queues[_0xa98d69['uniqueid']][_0x96df('0x20')],_0xa98d69[_0x96df('0x26')],queues[_0xa98d69[_0x96df('0x10')]][_0x96df('0x6')]));writeDB(queues[_0xa98d69[_0x96df('0x10')]]);}}else if(!_[_0x96df('0x17')](_0xa98d69[_0x96df('0x24')][_0x96df('0x2c')])){if(!_[_0x96df('0x17')](queues[_0xa98d69['uniqueid']])&&!queues[_0xa98d69[_0x96df('0x10')]][_0x96df('0x19')]){queues[_0xa98d69[_0x96df('0x10')]][_0x96df('0x19')]=![];queues[_0xa98d69[_0x96df('0x10')]][_0x96df('0x29')]=null;queues[_0xa98d69['uniqueid']][_0x96df('0x2d')]=!![];queues[_0xa98d69[_0x96df('0x10')]][_0x96df('0x2a')]=utils[_0x96df('0x1c')]();queues[_0xa98d69[_0x96df('0x10')]][_0x96df('0x6')]='EXITWITHKEY';utils[_0x96df('0x11')](util['format'](_0x96df('0x2e'),_0xa98d69['uniqueid'],queues[_0xa98d69[_0x96df('0x10')]][_0x96df('0x20')],_0xa98d69[_0x96df('0x26')],queues[_0xa98d69['uniqueid']]['queuecallerexitreason']));}}}catch(_0x13e071){utils['error'](util[_0x96df('0xe')](_0x96df('0x23'),_0xa98d69[_0x96df('0x10')]),_0x13e071);}};exports[_0x96df('0x19')]=function(_0x1bd65d){try{if(!_['isNil'](queues[_0x1bd65d['uniqueid']])){utils['debug'](util[_0x96df('0xe')]('[%s][queues][queuecallerabandon]',_0x1bd65d[_0x96df('0x10')]),_0x1bd65d);queues[_0x1bd65d[_0x96df('0x10')]]['queuecallerexit']=![];queues[_0x1bd65d[_0x96df('0x10')]][_0x96df('0x2a')]=null;queues[_0x1bd65d[_0x96df('0x10')]][_0x96df('0x19')]=!![];queues[_0x1bd65d[_0x96df('0x10')]]['queuecallerabandonAt']=utils[_0x96df('0x1c')]();queues[_0x1bd65d[_0x96df('0x10')]][_0x96df('0x6')]=_0x96df('0x2f');utils[_0x96df('0x11')](util[_0x96df('0xe')](_0x96df('0x30'),_0x1bd65d['uniqueid'],queues[_0x1bd65d['uniqueid']][_0x96df('0x20')],queues[_0x1bd65d[_0x96df('0x10')]]['queuecallerexitreason']));}}catch(_0x1f100d){utils[_0x96df('0x15')](util[_0x96df('0xe')](_0x96df('0x31'),_0x1bd65d[_0x96df('0x10')]),_0x1f100d);}};exports[_0x96df('0x32')]=function(_0x14b456){try{if(!_[_0x96df('0x17')](queues[_0x14b456['uniqueid']])){utils[_0x96df('0xd')](util[_0x96df('0xe')](_0x96df('0x33'),_0x14b456[_0x96df('0x10')]),_0x14b456);utils[_0x96df('0x11')](util['format'](_0x96df('0x34'),_0x14b456[_0x96df('0x10')],queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x20')],_0x14b456[_0x96df('0x35')],_0x14b456['connectedlinename']));queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x32')]=!![];queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x36')]=utils[_0x96df('0x1c')]();queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x37')]=utils[_0x96df('0x38')](queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x36')],queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x39')]);queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x13')]=_0x14b456[_0x96df('0x13')];queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x3a')]=_0x14b456[_0x96df('0x3a')];queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x35')]=_0x14b456[_0x96df('0x35')];queues[_0x14b456[_0x96df('0x10')]][_0x96df('0x3b')]=_0x14b456[_0x96df('0x3b')];}}catch(_0x33f1d3){utils[_0x96df('0x15')](util[_0x96df('0xe')](_0x96df('0x33'),_0x14b456[_0x96df('0x10')]),_0x33f1d3);}};exports[_0x96df('0x3c')]=function(_0x17c55f){try{if(!_['isNil'](queues[_0x17c55f['uniqueid']])){utils[_0x96df('0xd')](util[_0x96df('0xe')](_0x96df('0x3d'),_0x17c55f[_0x96df('0x10')]),_0x17c55f);utils[_0x96df('0x11')](util[_0x96df('0xe')](_0x96df('0x3e'),_0x17c55f['uniqueid'],queues[_0x17c55f[_0x96df('0x10')]]['name'],_0x17c55f[_0x96df('0x3f')],_0x17c55f[_0x96df('0x40')]));queues[_0x17c55f[_0x96df('0x10')]]['queuecallerabandon']=![];queues[_0x17c55f['uniqueid']][_0x96df('0x19')]=![];queues[_0x17c55f[_0x96df('0x10')]][_0x96df('0x29')]=null;queues[_0x17c55f[_0x96df('0x10')]][_0x96df('0x2d')]=![];queues[_0x17c55f['uniqueid']]['queuecallerexitreason']=null;queues[_0x17c55f[_0x96df('0x10')]]['queuecallerexitAt']=null;queues[_0x17c55f[_0x96df('0x10')]][_0x96df('0x41')]=!![];queues[_0x17c55f[_0x96df('0x10')]][_0x96df('0x5')]=_0x17c55f[_0x96df('0x40')];queues[_0x17c55f[_0x96df('0x10')]][_0x96df('0x4')]=_0x17c55f[_0x96df('0x3f')];}}catch(_0x5e7474){utils['error'](util['format'](_0x96df('0x3d'),_0x17c55f[_0x96df('0x10')]),_0x5e7474);}};exports[_0x96df('0x42')]=function(_0x1fde4e){try{if(!_[_0x96df('0x17')](queues[_0x1fde4e[_0x96df('0x10')]])){if(queues[_0x1fde4e[_0x96df('0x10')]]['queuecallerleaveAt']){utils[_0x96df('0xd')](util[_0x96df('0xe')](_0x96df('0x43'),_0x1fde4e[_0x96df('0x10')]),_0x1fde4e);queues[_0x1fde4e['uniqueid']][_0x96df('0x19')]=![];queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x19')]=![];queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x29')]=null;queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x2d')]=![];queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x2a')]=null;queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x41')]=!![];queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x4')]=_0x1fde4e[_0x96df('0x3f')];queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x1a')]=!![];queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x1b')]=utils[_0x96df('0x1c')]();if(_0x1fde4e[_0x96df('0x44')]==_0x96df('0x45')){if(!queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x45')]){queues[_0x1fde4e['uniqueid']][_0x96df('0x6')]=_0x96df('0x46');}}else{queues[_0x1fde4e['uniqueid']]['queuecallerexitreason']='COMPLETEDBY'+_0x1fde4e[_0x96df('0x44')][_0x96df('0x27')]();}utils[_0x96df('0x11')](util[_0x96df('0xe')](_0x96df('0x47'),_0x1fde4e['uniqueid'],queues[_0x1fde4e[_0x96df('0x10')]][_0x96df('0x20')],_0x1fde4e['membername'],queues[_0x1fde4e[_0x96df('0x10')]]['queuecallerexitreason']));writeDB(queues[_0x1fde4e['uniqueid']]);}}}catch(_0x316814){utils[_0x96df('0x15')](util[_0x96df('0xe')](_0x96df('0x43'),_0x1fde4e[_0x96df('0x10')]),_0x316814);}};exports[_0x96df('0x48')]=function(_0x16e34b){try{if(!_[_0x96df('0x17')](queues[_0x16e34b['transfereeuniqueid']])){utils['debug'](util[_0x96df('0xe')](_0x96df('0x49'),_0x16e34b[_0x96df('0x10')]),_0x16e34b);queues[_0x16e34b[_0x96df('0x4a')]]['transfer']=!![];queues[_0x16e34b['transfereeuniqueid']][_0x96df('0x4b')]=_0x96df('0x4c');queues[_0x16e34b[_0x96df('0x4a')]]['transferexten']=_0x16e34b['extension'];queues[_0x16e34b[_0x96df('0x4a')]][_0x96df('0x4d')]=_0x16e34b[_0x96df('0x4a')];queues[_0x16e34b[_0x96df('0x4a')]]['queuecallerexitreason']=_0x96df('0x4e');utils[_0x96df('0x11')](util['format'](_0x96df('0x4f'),_0x16e34b[_0x96df('0x10')],queues[_0x16e34b['transfereeuniqueid']]['name'],_0x16e34b[_0x96df('0x4a')],_0x16e34b[_0x96df('0x50')]));}}catch(_0x518613){utils['error'](util[_0x96df('0xe')](_0x96df('0x49'),_0x16e34b[_0x96df('0x10')]),_0x518613);}};exports['attendedtransfer']=function(_0x14732a){try{utils[_0x96df('0xd')](util[_0x96df('0xe')](_0x96df('0x51'),_0x14732a['origtransfereruniqueid']),_0x14732a);if(_0x14732a['origtransfereruniqueid']==_0x14732a[_0x96df('0x52')]){if(!_['isNil'](queues[_0x14732a[_0x96df('0x53')]])){utils[_0x96df('0x11')](util['format'](_0x96df('0x54'),_0x14732a[_0x96df('0x55')],queues[_0x14732a[_0x96df('0x53')]][_0x96df('0x20')],_0x14732a[_0x96df('0x56')]));queues[_0x14732a[_0x96df('0x53')]][_0x96df('0x45')]=!![];queues[_0x14732a['secondtransfererlinkedid']]['transfertype']=_0x96df('0x57');queues[_0x14732a['secondtransfererlinkedid']][_0x96df('0x58')]=_0x14732a[_0x96df('0x56')];queues[_0x14732a[_0x96df('0x53')]][_0x96df('0x4d')]=_0x14732a[_0x96df('0x55')];queues[_0x14732a[_0x96df('0x53')]]['queuecallerexitreason']='ATTENDEDTRANSFER';}if(!_[_0x96df('0x17')](queues[_0x14732a['origtransfererlinkedid']])){if(_0x14732a[_0x96df('0x59')]&&queues[_0x14732a[_0x96df('0x59')]]){queues[_0x14732a['transfereelinkedid']][_0x96df('0x21')]=0x1;queues[_0x14732a[_0x96df('0x4a')]]=_[_0x96df('0x5a')](queues[_0x14732a[_0x96df('0x59')]]);queues[_0x14732a[_0x96df('0x4a')]]['transfereduniqueid']=_0x14732a[_0x96df('0x5b')];queues[_0x14732a['transfereeuniqueid']][_0x96df('0x21')]=0x2;queues[_0x14732a['transfereeuniqueid']][_0x96df('0x5c')]=queues[_0x14732a['secondtransfererlinkedid']][_0x96df('0x5c')];queues[_0x14732a[_0x96df('0x4a')]]['calleridname']=queues[_0x14732a[_0x96df('0x53')]][_0x96df('0x5d')];queues[_0x14732a['transfereeuniqueid']][_0x96df('0x39')]=utils[_0x96df('0x1c')]();queues[_0x14732a['transfereeuniqueid']]['queuecallerleaveAt']=utils[_0x96df('0x1c')]();queues[_0x14732a['transfereeuniqueid']][_0x96df('0x37')]=0x0;queues[_0x14732a[_0x96df('0x4a')]][_0x96df('0x5e')]=0x0;utils[_0x96df('0x11')](util['format'](_0x96df('0x5f'),_0x14732a[_0x96df('0x55')],queues[_0x14732a['transfereeuniqueid']][_0x96df('0x20')],queues[_0x14732a['transfereeuniqueid']]['calleridnum'],queues[_0x14732a[_0x96df('0x4a')]][_0x96df('0x5d')]));}else{utils['info'](util['format'](_0x96df('0x60'),_0x14732a[_0x96df('0x55')],queues[_0x14732a[_0x96df('0x52')]][_0x96df('0x20')],_0x14732a[_0x96df('0x53')]));queues[_0x14732a['origtransfererlinkedid']][_0x96df('0xc')]=_0x14732a['secondtransfererlinkedid'];}}}else if(_0x14732a[_0x96df('0x61')]==_0x14732a['secondtransfererlinkedid']){if(!_[_0x96df('0x17')](queues[_0x14732a['origtransfererlinkedid']])){utils[_0x96df('0x11')](util['format'](_0x96df('0x62'),_0x14732a['origtransfereruniqueid'],queues[_0x14732a[_0x96df('0x52')]][_0x96df('0x20')],_0x14732a[_0x96df('0x61')],_0x14732a[_0x96df('0x63')]));queues[_0x14732a[_0x96df('0x52')]][_0x96df('0x45')]=!![];queues[_0x14732a[_0x96df('0x52')]][_0x96df('0x4b')]=_0x96df('0x57');queues[_0x14732a[_0x96df('0x52')]][_0x96df('0x58')]=_0x14732a[_0x96df('0x63')];queues[_0x14732a[_0x96df('0x52')]]['transferuniqueid']=_0x14732a[_0x96df('0x61')];queues[_0x14732a[_0x96df('0x52')]][_0x96df('0x6')]=_0x96df('0x64');}if(!_[_0x96df('0x17')](queues[_0x14732a[_0x96df('0x53')]])){if(_0x14732a[_0x96df('0x65')]&&queues[_0x14732a['transfertargetlinkedid']]){queues[_0x14732a['transfertargetlinkedid']][_0x96df('0x21')]=0x1;queues[_0x14732a[_0x96df('0x5b')]]=_[_0x96df('0x5a')](queues[_0x14732a[_0x96df('0x65')]]);queues[_0x14732a['transfertargetuniqueid']][_0x96df('0xc')]=_0x14732a[_0x96df('0x5b')];queues[_0x14732a[_0x96df('0x5b')]][_0x96df('0x21')]=0x2;queues[_0x14732a[_0x96df('0x5b')]][_0x96df('0x5c')]=queues[_0x14732a[_0x96df('0x52')]]['calleridnum'];queues[_0x14732a['transfertargetuniqueid']][_0x96df('0x5d')]=queues[_0x14732a[_0x96df('0x52')]][_0x96df('0x5d')];queues[_0x14732a['transfertargetuniqueid']][_0x96df('0x39')]=utils[_0x96df('0x1c')]();queues[_0x14732a[_0x96df('0x5b')]][_0x96df('0x36')]=utils['now']();queues[_0x14732a['transfertargetuniqueid']][_0x96df('0x37')]=0x0;queues[_0x14732a[_0x96df('0x5b')]]['mohtime']=0x0;utils[_0x96df('0x11')](util[_0x96df('0xe')](_0x96df('0x66'),_0x14732a[_0x96df('0x55')],queues[_0x14732a[_0x96df('0x5b')]][_0x96df('0x20')],queues[_0x14732a[_0x96df('0x5b')]][_0x96df('0xc')],queues[_0x14732a[_0x96df('0x5b')]][_0x96df('0x5c')],queues[_0x14732a[_0x96df('0x5b')]][_0x96df('0x5d')]));}else{utils[_0x96df('0x11')](util['format'](_0x96df('0x60'),_0x14732a[_0x96df('0x55')],queues[_0x14732a['secondtransfererlinkedid']][_0x96df('0x20')],_0x14732a[_0x96df('0x52')]));queues[_0x14732a['secondtransfererlinkedid']]['transfereduniqueid']=_0x14732a[_0x96df('0x52')];}}}}catch(_0x4f90e9){utils['error'](util[_0x96df('0xe')](_0x96df('0x51'),_0x14732a[_0x96df('0x55')]),_0x4f90e9);}};exports[_0x96df('0x67')]=function(_0x4713a8){try{if(!_[_0x96df('0x17')](queues[_0x4713a8[_0x96df('0x10')]])){utils[_0x96df('0xd')](util[_0x96df('0xe')](_0x96df('0x68'),_0x4713a8[_0x96df('0x10')]),_0x4713a8);queues[_0x4713a8[_0x96df('0x10')]]['musiconholdstartAt']=utils['now']();utils['info'](util[_0x96df('0xe')](_0x96df('0x69'),_0x4713a8['uniqueid'],queues[_0x4713a8[_0x96df('0x10')]][_0x96df('0x20')],queues[_0x4713a8[_0x96df('0x10')]][_0x96df('0x6a')]));}}catch(_0x3cdbfa){utils['error'](util[_0x96df('0xe')]('[%s][queues][musiconholdstart]',_0x4713a8[_0x96df('0x10')]),_0x3cdbfa);}};exports['musiconholdstop']=function(_0x228df4){try{if(!_[_0x96df('0x17')](queues[_0x228df4[_0x96df('0x10')]])){if(!_[_0x96df('0x17')](queues[_0x228df4[_0x96df('0x10')]][_0x96df('0x6a')])){utils[_0x96df('0xd')](util[_0x96df('0xe')]('[%s][queues][musiconholdstop]',_0x228df4[_0x96df('0x10')]),_0x228df4);queues[_0x228df4['uniqueid']][_0x96df('0x5e')]+=utils[_0x96df('0x38')](utils[_0x96df('0x1c')](),queues[_0x228df4[_0x96df('0x10')]][_0x96df('0x6a')]);utils['info'](util[_0x96df('0xe')](_0x96df('0x6b'),_0x228df4[_0x96df('0x10')],queues[_0x228df4[_0x96df('0x10')]]['name'],queues[_0x228df4[_0x96df('0x10')]][_0x96df('0x5e')]));delete queues[_0x228df4[_0x96df('0x10')]][_0x96df('0x6a')];}}}catch(_0x1147e3){utils[_0x96df('0x15')](util[_0x96df('0xe')](_0x96df('0x6c'),_0x228df4[_0x96df('0x10')]),_0x1147e3);}};