{{message.direction === 'out' ? (message.UserId ?
(settings.agentAlias + message.UserId) : settings.systemAlias) :
(settings.customerAlias || visitor.from || 'Visitor' +
message.ContactId)}} - {{message.createdAt | date : 'h:mm'}}
{{message.direction === 'out' ? (message.UserId ?
(message.User.alias || message.User.fullname) :
settings.systemAlias) : (settings.customerAlias || visitor.from ||
'Visitor' + message.ContactId)}} - {{message.createdAt | date :
'h:mm'}}
{{message.direction === 'out' ? (message.UserId ?
message.User.fullname : settings.systemAlias) :
(settings.customerAlias || visitor.from || 'Visitor' +
message.ContactId)}} - {{message.createdAt | date : 'h:mm'}}
{{message.direction === 'out' ? (message.UserId ?
((settings.agentAlias || 'Agent') + message.UserId) :
settings.systemAlias) : (settings.customerAlias || visitor.from ||
'Visitor' + message.ContactId)}} - {{message.createdAt | date :
'h:mm'}}
{{error.message || 'Service temporarily unavailable.'}}