"ABANDONED": "已放弃",
"TOTAL_OFFERED": "总的提供",
"AVG_HOLD_TIME": "平均保持时间",
- "AVG_TALK_TIME": "平均通话时间",
"INBOUND_ANSWER_RATE": "回答率",
"OUTBOUND_ANSWER_RATE": "回答率",
"ABANDON_RATE": "呼叫放弃率",
"DROPPED": "总人数的下降队列中的呼叫, 要考虑到所有已创建的队列。",
"DROP_RATE": "下降速度的所有队列中的呼叫",
"WAITING": "總等待佇列中通話數 , 考慮所有建立的佇列",
- "TALKING": "總數量的作用中的佇列通話 , 考慮所有建立的佇列",
- "INBOUND_ANSWERED": "總已佇列通話 , 考慮所有佇列",
"OUTBOUND_ANSWERED": "總已完成的外傳通話數",
"ABANDONED": "總已放棄佇列通話 , 考慮所有建立的佇列。 請注意該通話會放棄的逾時及 joinempty 不會計入此值",
"TOTAL_OFFERED": "總數量的佇列通話數 ( 已完成放棄 ) 。 請注意該通話會結束在 IVR , 無須輸入在佇列中 , 並不計入此值",
"AVG_HOLD_TIME": "平均佇列通話保留時間 , 它代表平均時間的來電等待值機員接聽 , 考慮所有佇列",
- "AVG_TALK_TIME": "平均佇列通話時間、代表平均時間的通話處於「對話 , 考慮所有佇列",
- "INBOUND_ANSWER_RATE": "答案速率的所有佇列通話",
"OUTBOUND_ANSWER_RATE": "答案率所有的外傳通話數",
"ABANDON_RATE": "該放棄率所有的佇列通話",
"UNMANAGED": "總不受將來電佇列、考慮所有建立的佇列。 它包含數都已放棄之通話等候時間、 joinempty 、 leavewhenempty 和 exitwithkey",
"TOTAL": "的的外傳通話數總計",
"TOT_DURATION": "總持續時間內所有的外傳通話數",
"AVG_DURATION": "平均持續時間 ( 所有已完成的外傳通話數",
- "ORIGINATED": "拨打的电话号码的呼叫总数中，在队列中的运动"
+ "ORIGINATED": "拨打的电话号码的呼叫总数中，在队列中的运动",
+ "ABANDONED_RATE": "所有相互作用的放弃率",
+ "AVG_MANAGED_TIME": "平均交互管理时间，即对话期间花费的平均时间",
+ "MANAGED": "完成交互的总数",
+ "MANAGED_RATE": "所有交互的管理率",
+ "OPENED": "活动交互的总数",
+ "UNMANAGED_RATE": "所有交互的非管理速率",
+ "VOICE_ABANDONED": "考虑所有现有队列，放弃队列呼叫的总数。请注意，不会考虑因超时和joinempty而放弃的调用",
+ "VOICE_ANSWERED": "所有现有队列的已完成队列呼叫总数",
+ "VOICE_ANSWER_RATE": "所有队列呼叫的应答率",
+ "VOICE_AVG_HOLD_TIME": "所有现有队列的平均队列保持时间，即等待座席应答的平均时间",
+ "VOICE_AVG_TALK_TIME": "所有现有队列的平均队列通话时间，即会话期间所花费的平均时间",
+ "VOICE_TALKING": "所有现有队列的活动队列呼叫总数",
+ "VOICE_TOTAL_OFFERED": "队列呼叫总数（已完成+已弃用）。请注意，不会考虑进入IVR但不在队列中的呼叫",
+ "VOICE_UNMANAGED": "所有现有队列的非托管队列呼叫总数。它包括为超时，joinempty，leavewhenempty和exitwithkey而放弃的调用（更多信息，请参见cfr。星号文档）",
+ "VOICE_WAITING": "所有现有队列的等待队列呼叫总数"
},
"ERRORS": {
"FIRSTNAME_REQUIRED": "第一名是必需的",
"AVG_HOLD_TIME_TEXT": "队列中的呼叫的平均保持时间",
"AVG_TALK_TIME_TEXT": "队列中的呼叫的通话时间。",
"INBOUND_ANSWER_RATE_TEXT": "队列中的呼叫应答率",
- "ABANDON_RATE_TEXT": "队列中的呼叫放弃率",
"UNMANAGED_TEXT": "不受管理的队列中的呼叫",
"TOTAL_TEXT": "去话呼叫总计",
"OUTBOUND_ANSWERED_TEXT": "呼出已应答呼叫",
"NO_DATA_AVAILABLE": "无可用数据",
"AGENTS": "代理",
"TRANSFER": "转让",
- "NO_DISPOSITION_SET": "没有处置集"
+ "NO_DISPOSITION_SET": "没有处置集",
+ "ABANDONED_RATE": "废弃率",
+ "ABANDONED_RATE_TEXT": "交互放弃率",
+ "AVG_MANAGED_TIME": "AVG管理时间",
+ "AVG_MANAGED_TIME_TEXT": "交互AVG管理时间",
+ "MANAGED": "管理",
+ "MANAGED_RATE": "管理费率",
+ "MANAGED_RATE_TEXT": "交互管理率",
+ "MANAGED_TEXT": "管理交互",
+ "OPENED_TEXT": "打开交互",
+ "TODAY_INTERACTIONS_STATS": "互动每日统计",
+ "UNMANAGED_RATE": "非管理费率",
+ "UNMANAGED_RATE_TEXT": "交互非管理费率",
+ "VOICE_ABANDONED": "弃",
+ "VOICE_ABANDONED_TEXT": "放弃的队列呼叫",
+ "VOICE_ABANDON_RATE": "ABANDON RATE",
+ "VOICE_ABANDON_RATE_TEXT": "队列呼叫降落率",
+ "VOICE_ANSWERED": "ANSWERED",
+ "VOICE_ANSWERED_TEXT": "回答问题调查",
+ "VOICE_ANSWER_RATE": "答案率",
+ "VOICE_ANSWER_RATE_TEXT": "队列呼叫回答率",
+ "VOICE_AVG_HOLD_TIME": "平均保持时间",
+ "VOICE_AVG_HOLD_TIME_TEXT": "队列呼叫AVG保持时间",
+ "VOICE_AVG_TALK_TIME": "平均谈话时间",
+ "VOICE_AVG_TALK_TIME_TEXT": "QUEUE CALLS TALK TIME",
+ "VOICE_TALKING": "说",
+ "VOICE_TALKING_TEXT": "主动队列呼叫",
+ "VOICE_TOTAL_OFFERED": "总计提供",
+ "VOICE_TOTAL_OFFERED_TEXT": "全部队列呼叫",
+ "VOICE_UNMANAGED": "UNMANAGED",
+ "VOICE_UNMANAGED_TEXT": "无人管理的队列呼叫",
+ "VOICE_WAITING": "等候",
+ "VOICE_WAITING_TEXT": "等待队列呼叫"
}
}
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff