{
- "MOTIONDIALER": {
- "ONE_CALL_EVERY": "One call every",
- "CURRENT_INTERVAL": "Current Interval",
- "PREVIOUS_INTERVAL": "Previous Interval",
- "PREDICTIVE_IS_RUNNING": "Predictive is running",
- "PREDICTIVE_IS_NOT_RUNNING": "Predictive is not running",
- "DATA_COLLECTION_IN_PROGRESSIVE": "Data collection in Progressive",
- "SHOW_PREDICTIVE_QUEUE_CAMPAIGN_INFO": "Show Predictive Info",
- "AVG_TALK_TIME": "Avg Talk Time",
- "ANSWERED_CALLS": "Answered Calls",
- "TOTAL_CALLS": "Total Calls",
- "THRESHOLDS": "Thresholds",
- "PREDICTIVEMAXTHRESHOLD": "Predictive Max Threshold [%]",
- "PREDICTIVEMINTHRESHOLD": "Predictive Min Threshold [%]",
- "REFRESH_SCHEDULED_CALLS": "Refresh Scheduled Calls",
- "RECALLINQUEUE": "Recall in queue",
- "SELECT_DATE": "Select Date",
- "SELECT_TYPE": "Select Type",
- "SELECT_CAMPAIGN": "Select Campaign",
- "SCHEDULED_CALLS": "Scheduled Calls",
- "LOGIN_TIME": "Login time",
- "PAUSE_TIME": "Pause time",
- "CUTDIGIT": "Cut Digits",
- "RANDOMLASTDIGITCALLERIDNUMBER": "Random Outgoing CallerId Number",
- "CLONE_IVRCAMPAIGN": "Clone Campaign",
- "CLONE_QUEUECAMPAIGN": "Clone Queue Campaign",
- "ABANDONEDCALLS": "Abandoned Queue Calls",
- "HOPPERWIDGET": "Summary",
- "RESETLIST_IVRCAMPAIGN": "Reset Lists",
- "RESETLIST_QUEUECAMPAIGN": "Reset Lists",
- "RESET": "Reset",
- "RESETLIST": "Reset Lists",
- "SELECTALL": "Select All",
- "UNSELECTALL": "Un-Select All",
- "NO_AVAILABLE_INFO": "No available info",
- "TIMEOUT": "Timeout",
- "CALLYSQUAREPROJECTPREVIEW": "Cally Square Project Preview",
- "CALLYSQUAREPROJECTPREVIEW2": "Cally Square Project After Preview",
- "RUNIFHANGUPAGENT": "Run Cally Square Project After even if the agent hangs up the call",
- "CALLYSQUAREPROJECT2": "Cally Square Project After Queue",
- "NO_AGENT_ONLINE": "No Agent Online",
- "PARTIALPAUSE": "Parital Pause",
- "ALL": "All",
- "IDLE": "Idle",
- "TIMER": "Timer",
- "MOVE_HOPPERFINAL": "Restore contact",
- "RESTORECONTACTS": "Restore Contacts",
- "NO_SUCH_NUMBER": "No Such Number",
- "ANSWERING_MACHINE": "Answering machine",
- "DIALORDERBYSCHEDULEDAT": "Order By scheduledat",
- "ASC": "ASC",
- "DESC": "DESC",
- "RECALLAGENT": "Recall Agent",
- "DIALRECALLINQUEUE": "Recall In Queue",
- "DIALRECALLMETIMEOUT": "Recall Me Timeout [min]",
- "RECALLME": "Recall Me",
- "RECALLFAILEDTIMEOUT": "Recall Failed",
- "PREVIEW_CAMPAIGN": "Preview Campaigns",
- "PREVIEW_CAMPAIGNS": "Preview Campaigns",
- "AMD": "Asterisk Answering Machine Detection (AMD)",
- "AMDTOTALANALYSISTIME": "Total Analysis Time",
- "AMDACTIVE": "AMD",
- "AMDINITIALSILENCE": "Initial Silence",
- "AMDGREETING": "Greeting",
- "AMDAFTERGREETINGSILENCE": "Silence after Greeting",
- "AMDSILENCETHRESHOLD": "Silence Threshold",
- "AMDMINWORDLENGTH": "Min Word Length",
- "AMDBETWEENWORDSSILENCE": "Silence Between Words",
- "AMDMAXIMUMWORDLENGTH": "Maximum Word Length",
- "AMDMAXIMUMNUMBEROFWORDS": "Maximum Number Of Words",
- "GOTO_QUEUECAMPAIGN": "Go To Realtime Queue Campaigns",
- "GOTOREALTIME_QUEUECAMPAIGN": "Go To Realtime Queue Campaigns",
- "GOTO_IVRCAMPAIGN": "Go To Realtime IVR Campaigns",
- "GOTOREALTIME_IVRCAMPAIGN": "Go To Realtime IVR Campaigns",
- "LOGOUT": "Logout",
- "EDIT_CAMPAIGN": "Edit Campaign",
- "LIMITED": "Limited",
- "IVR_CAMPAIGNS": "IVR Campaigns",
- "MOTIONDIALER": "Motion Bull",
- "QUEUECAMPAIGNS": "Queue Campaigns",
- "IVRCAMPAIGNS": "IVR Campaigns",
- "MANAGED": "Managed",
- "AVAILABLE_CONTACTS_FINISHED": "Available contacts finished",
- "HISTORY": "History",
- "SCHEDULEDAT": "Scheduled At",
- "HOPPERBLACKS": "Hopper Blacklist",
- "NO_HOPPERBLACK_AVAILABLE": "No items available",
- "HOPPERFINALS": "Hopper Final",
- "NO_HOPPERFINAL_AVAILABLE": "No items available",
- "HOPPERHISTORIES": "Call history",
- "NO_HOPPERHISTORY_AVAILABLE": "No items available",
- "DELETE_HOPPERHISTORY": "Delete",
- "DELETE_HOPPERFINAL": "Delete",
- "CONTACTID": "Contact ID",
- "STARTTIME": "Start Time",
- "RESPONSETIME": "Response Time",
- "ENDTIME": "End Time",
- "STATUS": "Status",
- "HOPPERS": "Hopper",
- "NO_HOPPER_AVAILABLE": "No items available",
- "EDIT_HOPPER": "Edit Hopper",
- "DELETE_HOPPER": "Delete Hopper",
- "FINAL": "Final",
- "BLACKLIST": "Blacklist",
- "NAME": "Name",
- "VOICEQUEUES": "Voice Queues",
- "SEARCH_FOR_ANYONE": "Search",
- "BACK": "Back",
- "SELECTED": "Selected",
- "SELECT_ALL": "Select All",
- "SELECT_NONE": "Select None",
- "DELETE_VOICEDISPOSITION": "Delete Voice Disposition",
- "EDIT_VOICEDISPOSITION": "Edit Voice Disposition",
- "EDIT_VOICEQUEUE": "Edit Voice Queue",
- "DELETE_VOICEQUEUE": "Delete Voice Queue",
- "MOHSOUNDS": "Moh Sounds",
- "STRATEGY": "Strategy",
- "DESCRIPTION": "Description",
- "INTERVAL": "Time Interval",
- "ADD_VOICEQUEUE": "Add Voice Queue",
- "NEW_QUEUECAMPAIGN": "New Queue Campaign",
- "ACTIVE": "Active",
- "METHOD": "Method",
- "POWERLEVEL": "Power Level",
- "DROPRATE": "Drop Rate",
- "AGENTBUSYFACTOR": "Agent Busy Factor",
- "PREDICTIVEOPTIMIZATION": "Predictive Optimization",
- "PREDICTIVEOPTIMIZATIONPERCENTAGE": "Predictive Optimization Percentage",
- "PREDICTIVEINTERVAL": "Predictive Interval",
- "ADD_QUEUECAMPAIGN": "Add Queue Campaign",
- "CAMPAIGN": "Campaign",
- "MAXCONCURRENTCALLS": "Max Concurrent Calls",
- "CONCURRENTCALLS": "Max Concurrent Calls",
- "ORIGINATE": "Originate",
- "ORIGINATECALLERIDNAME": "Caller ID Name",
- "ORIGINATECALLERIDNUMBER": "Caller ID Number",
- "ORIGINATETIMEOUT": "Originate Timeout",
- "QUEUEOPTIONS": "Queue Options",
- "QUEUETIMEOUT": "Queue Timeout",
- "CALLYSQUAREPROJECT": "Cally Square Project",
- "RETRYANDFREQUENCY": "Retry Settings",
- "GLOBAL": "Global",
- "GLOBALMAXRETRY": "Max Retries",
- "CONGESTION": "Congestion",
- "CONGESTIONMAXRETRY": "Max Retries",
- "CONGESTIONRETRYTIME": "Retry Time [min]",
- "BUSYMAXRETRY": "Max Retries",
- "BUSYRETRYTIME": "Retry Time [min]",
- "NOANSWER": "No Answer",
- "NOANSWERMAXRETRY": "Max Retries",
- "NOANSWERRETRYTIME": "Retry Time [min]",
- "QUEUE_PARAMS": "Queue Parameters",
- "ORIGINATED": "Originated",
- "MESSAGE": "Message",
- "DROPPED": "Dropped",
- "CREATED_AT": "Created At",
- "LEGEND": {
- "CUSTOM_APPLICATION": "(*) - Custom application."
- },
- "ERRORS": {
- "AGENT_REQUIRED": "Mandatory field",
- "CUTDIGIT_REQUIRED": "Mandatory field",
- "CUTDIGIT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "CUTDIGIT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "RANDOMLASTDIGITCALLERIDNUMBER_REQUIRED": "Mandatory field",
- "RANDOMLASTDIGITCALLERIDNUMBER_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "RANDOMLASTDIGITCALLERIDNUMBER_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "AGENTTIMEOUT_REQUIRED": "Mandatory field",
- "INTERVAL_REQUIRED": "Mandatory field",
- "EMAIL_REQUIRED": "Mandatory field",
- "DIALRECALLMETIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "DIALRECALLMETIMEOUT_REQUIRED": "Mandatory field",
- "NAME_MUST_VALID_PATTERN": "Wrong format",
- "PREFIX_MUST_VALID_PATTERN": "Wrong format",
- "NAME_REQUIRED": "Mandatory field",
- "TIMEOUT_REQUIRED": "Mandatory field",
- "PHONENUMBER_REQUIRED": "Mandatory field",
- "CONTEXT_REQUIRED": "Mandatory field",
- "DESTINATIONPATTERN_REQUIRED": "Mandatory field",
- "FULLNAME_REQUIRED": "Mandatory field",
- "EMAIL_REQUUIRED": "Mandatory field",
- "EMAIL_MUST_VALID": "Wrong format",
- "MAILBOX_REQUIRED": "Mandatory Field",
- "PASSWORD_REQUIRED": "Mandatory field",
- "CONFIRM_NOT_MATCH": "The passwords don't match",
- "TIMEZONE_REQUIRED": "Mandatory field",
- "PREFIX_REQUIRED": "Mandatory field",
- "OPTIONS_REQUIRED": "Mandatory field",
- "AFTERCALLWORKDURATION_REQUIRED": "Mandatory field",
- "TECHNOLOGY/RESOURCE_REQUIRED": "Mandatory field",
- "PHONE_REQUIRED": "Mandatory field",
- "VALUE_REQUIRED": "Mandatory field",
- "EXTENSION_REQUIRED": "Mandatory field",
- "PRIORITY_REQUIRED": "Mandatory field",
- "GLOBALMAXRETRY_REQUIRED": "Mandatory field",
- "CONGESTIONMAXRETRY_REQUIRED": "Mandatory field",
- "CONGESTIONRETRYTIME_REQUIRED": "Mandatory field",
- "BUSYMAXRETRY_REQUIRED": "Mandatory field",
- "BUSYRETRYTIME_REQUIRED": "Mandatory field",
- "NOANSWERMAXRETRY_REQUIRED": "Mandatory field",
- "NOANSWERRETRYTIME_REQUIRED": "Mandatory field",
- "QUEUETIMEOUT_REQUIRED": "Mandatory field",
- "ORIGINATETIMEOUT_REQUIRED": "Mandatory field",
- "GLOBALINTERVAL_REQUIRED": "Mandatory field",
- "MAXCONCURRENTCALLS_REQUIRED": "Mandatory field",
- "CONCURRENTCALLS_REQUIRED": "Mandatory field",
- "POWERLEVEL_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "PREDICTIVEOPTIMIZATIONPERCENTAGE_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "PREDICTIVEINTERVAL_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "MAXCONCURRENTCALLS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "ORIGINATETIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "QUEUETIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "AGENTTIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "RETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "WRAPUPTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "WEIGHT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "GLOBALMAXRETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "CONGESTIONMAXRETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "CONGESTIONRETRYTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "BUSYMAXRETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "BUSYRETRYTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "NOANSWERMAXRETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "NOANSWERRETRYTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "CONCURRENTCALLS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "POWERLEVEL_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "PREDICTIVEOPTIMIZATIONPERCENTAGE_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "PREDICTIVEINTERVAL_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "MAXCONCURRENTCALLS_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "ORIGINATETIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "QUEUETIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "GLOBALMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "CONGESTIONMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "CONGESTIONRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "BUSYMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "BUSYRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "NOANSWERMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "NOANSWERRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "CONCURRENTCALLS_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "MANDATORYDISPOSITIONPAUSEID_REQUIRED": "Mandatory field",
- "CALLYSQUAREPROJECT_REQUIRED": "Mandatory field",
- "TRUNK_REQUIRED": "Mandatory field"
- },
- "GENERAL": "General",
- "AGENTTIMEOUT": "Agent Timeout",
- "MAXLENGTH": "Maximum Length",
- "RETRY": "Retry",
- "WRAPUPTIME": "Wrapup Time",
- "WEIGHT": "Weight",
- "JOINWHENEMPTY": "Join when empty",
- "LEAVEWHENEMPTY": "Leave when empty",
- "HELP": {
- "PREDICTIVEMAXTHRESHOLD": "If the percentage of agents available in the time window, compared to the agents available at the time of prediction, exceeds the configured maximum limit, the predictive recalculates the prediction. ",
- "PREDICTIVEMINTHRESHOLD": "If the percentage of agents available in the time window, compared to the agents available at the time of prediction, exceeds the configured minimum limit, the predictive recalculates the prediction.",
- "RANDOMLASTDIGITCALLERIDNUMBER": "If greater than 0, it generates randomly the corresponding last digits of the Outgoing Caller Id Number",
- "TIMEOUT": "Number of seconds to ring agent in queue",
- "CALLYSQUAREPROJECTPREVIEW": "Selecting an IVR project, the dialer will forward the call to the IVR when an agent answers (the IVR will be directed to the agent)",
- "CALLYSQUAREPROJECTPREVIEW2": "Selecting an IVR project, the dialer will forward the call to the IVR when an client hangup or unreachable (the IVR will be directed to the agent)",
- "RUNIFHANGUPAGENT": "Run Cally Square Project After even if the agent hangs up the call",
- "CALLYSQUAREPROJECT2": "iSelecting an IVR project, the dialer will forward the call to the IVR after the queue (if the queue ends by timeout)",
- "DIALORDERBYSCHEDULEDAT": "Get contacts from hopper (descending or ascending).",
- "DIALRECALLINQUEUE": "Reschedule call for agents in the Queue",
- "DIALRECALLMETIMEOUT": "Time interval (in minutes) for Recall Me period of validity",
- "PRIORITY": "Priority in the list",
- "AMDMAXIMUMWORDLENGTH": "Maximum duration allowed of a single Voice utterance",
- "AMDMINWORDLENGTH": "Minimum duration of a Voice to be considered a word",
- "AMDSILENCETHRESHOLD": "If the average level of noise in a sample does not reach this value, from a scale of 0 to 32767, then we will consider it as silence",
- "AMDTOTALANALYSISTIME": "Maximum time allowed for the algorithm to decide on whether the audio represents a HUMAN or a MACHINE",
- "AMDAFTERGREETINGSILENCE": "Silence after detecting a greeting. If exceeded, then the result is detection as a HUMAN",
- "AMDGREETING": "Maximum length of a greeting. If exceeded, then the result is detection as a MACHINE",
- "AMDINITIALSILENCE": "Maximum silence duration before the greeting. If exceeded, then the result is detection as a MACHINE",
- "AMDACTIVE": "Activate or disactivate answering machines detection attempts",
- "AMDBETWEENWORDSSILENCE": "Minimum duration of silence after a word to consider the audio that follows as a new word",
- "AMDMAXIMUMNUMBEROFWORDS": "Maximum number of words in the greeting. If REACHED, then the result is detection as a MACHINE",
- "CALLYSQUAREPROJECT": "Selecting an IVR project, the dialer will forward the call to the IVR before the queue",
- "PREFIX": "Telephone prefix",
- "ACTIVE": "Active",
- "AGENTTIMEOUT": "How long (in seconds) to ring an agent’s device",
- "MAXLENGTH": "Maximum number of callers allowed to be waiting in a queue (0=unlimited)",
- "RETRY": "How long (in seconds) to wait before calling the next agent in the queue when the agent timeout is expired",
- "WRAPUPTIME": "How long (in seconds) to keep an agent unavailable in a queue after completing a call",
- "WEIGHT": "Used to determine priority if the agents are associated with more than one queue",
- "JOINWHENEMPTY": "If a caller is added to the queue, when no agents are available",
- "LEAVEWHENEMPTY": "If a caller is expelled from the queue when no agents are available",
- "ANNOUNCEFREQUENCY": "How often to announce the caller’s position and/or estimated hold time in the queue (0=disable)",
- "MINANNOUNCEFREQUENCY": "Minimum announcement frequency (useful when the caller’s position changes frequently)",
- "PERIODICANNOUNCEFREQUENCY": "Frequency of periodic announcements to the caller",
- "ANNOUNCEPOSITIONLIMIT": "Used if you’ve defined announce-position as either 'limit' or 'more'",
- "AFTERCALLWORKDURATION": "Pause length triggered by the After Call Work option",
- "MEMBERDELAY": "Inserts a delay prior to the caller and agent in queue get connected",
- "MUSICONHOLD": "Sets the music class to use for a particular queue",
- "ANNOUNCETOAGENT": "Plays an announcement to the agent answering the call (e.g. to let him know which queue the caller is coming from)",
- "RANDOMPERIODICANNOUNCE": "If yes, it plays the periodic announcements in random order",
- "ANNOUNCEHOLDTIME": "Plays the estimated hold time along with the periodic announcements (Yes/No/Once)",
- "ANNOUNCECALLERPOSITION": "Used to define if the caller’s position in the queue should be announced: No=never; Yes=always; Limit=only if it is within the limit defined by announce-position-limit; More= only if it is beyond the value defined by announce-position-limit",
- "REPORTHOLDTIMEAGENT": "Enables reporting caller’s hold time to the agent in queue prior to connection",
- "PERIODICANNOUNCE": "Set of periodic announcements to be played (in the order)",
- "HOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“Hold time”. Undefined=no announcement",
- "YOUARENEXTANNOUNCE": "Choose a Sound defined in Tools. Default=“You are now first in line”. Undefined=no announcement",
- "THEREAREANNOUNCE": "Choose a Sound defined in Tools. Default=“There are”. Undefined=no announcement",
- "WAITINGCALLSANNOUNCE": "Choose a Sound defined in Tools. Default=“calls waiting”. Undefined=no announcement",
- "ESTIMATEDHOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“The current estimated hold time is”. Undefined=no announcement",
- "MINUTESANNOUNCE": "Choose a Sound defined in Tools. Default=“minutes”. Undefined=no announcement",
- "MINUTEANNOUNCE": "Choose a Sound defined in Tools. Default=“minute”. Undefined=no announcement",
- "SECONDSANNOUNCE": "Choose a Sound defined in Tools. Default=“seconds”. Undefined=no announcement",
- "THANKYOUANNOUNCE": "Choose a Sound defined in Tools. Default=“Thank you for your patience”. Undefined=no announcement",
- "AFTERCALLWORK": "If enabled, the agent will be set on Pause after completing a call",
- "AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled, it causes the agent to be paused in all queues he belongs to",
- "RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
- "TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
- "MONITORFORMAT": "Specifies the file format to use when recording. If monitor-format is inactive, calls will not be recorded",
- "CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
- "SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs:<a target=\"_blank\"href=\"https://wiki.xcallymotion.com/display/XMV/Queue+Campaigns#QueueCampaigns-Advanced\">click here</a>)",
- "SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs:<a target=\"_blank\"href=\"https://wiki.xcallymotion.com/display/XMV/Queue+Campaigns#QueueCampaigns-Advanced\">click here</a>)",
- "SETQUEUEENTRYVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information, see wiki docs:<a target=\"_blank\"href=\"https://wiki.xcallymotion.com/display/XMV/Queue+Campaigns#QueueCampaigns-Advanced\">click here</a>)",
- "RECORDING": "Enable call recording",
- "VOICEMAIL_CONTEXT": "The context of the relative extension",
- "METHOD": "Outbound dialer method",
- "POWERLEVEL": "Number of contacts to call for any available agent",
- "PREDICTIVEOPTIMIZATION": "A factor to optimize in the predictive algorithm",
- "PREDICTIVEOPTIMIZATIONPERCENTAGE": "Percentage based on the selected predictive optimization factor",
- "PREDICTIVEINTERVAL": "Time interval (in minutes) considered by the predictive algorithm to calculate the amount of calls to generate to optimize the result",
- "MAXCONCURRENTCALLS": "Maximum number of concurrent calls that will be originated by the outbound dialer for this campaign (0=unlimited)",
- "CONCURRENTCALLS": "Maximum number of concurrent calls that will be originated by the outbound dialer for this campaign",
- "ORIGINATECALLERIDNAME": "Outgoing Caller Id Name",
- "ORIGINATECALLERIDNUMBER": "Outgoing Caller Id Number",
- "ORIGINATETIMEOUT": "Time (in seconds) for the outbound call to establish a connection, otherwise the status is set to No Answer ",
- "QUEUETIMEOUT": "Time (in seconds) a call will wait in the queue before it is dropped (Min 1 and Max 999)",
- "GLOBALMAXRETRY": "Maximum number of times a contact is called before considering it closed",
- "CONGESTIONMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for congestion",
- "CONGESTIONRETRYTIME": "Time in minutes before trying to call again a failed contact due to congestion",
- "BUSYMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for busy",
- "BUSYRETRYTIME": "Time in minutes before trying to call again a failed contact due to busy",
- "NOANSWERMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for no answer",
- "NOANSWERRETRYTIME": "Time in minutes before trying to call again a failed contact due to no answer",
- "GLOBALINTERVAL": "Global time interval during which the dialer is allowed to call contacts. We decline responsibility: pay attention when you modify this field, because you may fail to comply with the national Autodialer Laws and Regulations",
- "NAME": "Only numbers, letters and specific characters (._) are supported",
- "MANDATORYDISPOSITIONPAUSEID": "Pause status to set during mandatory disposition"
- },
- "MUSICONHOLD": "Music On Hold",
- "ANNOUNCETOAGENT": "Announce To Agent",
- "ANNOUNCEMENTS": "Announcements",
- "ADVANCEDPREVIEW": "Advanced",
- "ADVANCED": "Advanced",
- "ADVANCE": "Advanced",
- "ANNOUNCEFREQUENCY": "Announce Frequency",
- "MINANNOUNCEFREQUENCY": "Minimum Announce Frequency",
- "PERIODICANNOUNCEFREQUENCY": "Periodic Announce Frequency",
- "RANDOMPERIODICANNOUNCE": "Random Periodic Announce",
- "ANNOUNCEHOLDTIME": "Announce Hold Time",
- "ANNOUNCECALLERPOSITION": "Announce Caller Position",
- "ANNOUNCEPOSITIONLIMIT": "Announce Position Limit",
- "REPORTHOLDTIMEAGENT": "Report Agent Hold Time",
- "PERIODICANNOUNCE": "Periodic Announce",
- "HOLDTIMEANNOUNCE": "Hold Time Announce",
- "YOUARENEXTANNOUNCE": "'You are next' Announce",
- "THEREAREANNOUNCE": "'There are' Announce",
- "WAITINGCALLSANNOUNCE": "Waiting Calls Announce",
- "ESTIMATEDHOLDTIMEANNOUNCE": "Estimated Hold Time Announce",
- "MINUTESANNOUNCE": "Minutes Announce",
- "MINUTEANNOUNCE": "Minute Announce",
- "SECONDSANNOUNCE": "Seconds Announce",
- "THANKYOUANNOUNCE": "'Thank You' Announce",
- "AUTOPAUSE": "Auto Pause",
- "AFTERCALLWORK": "After Call Work",
- "AFTERCALLWORKDURATION": "After Call Work Duration",
- "RINGINUSE": "Ring In Use",
- "MEMBERDELAY": "Member Delay",
- "TIMEOUTRESTART": "Timeout Restart",
- "MONITORFORMAT": "Recording Format",
- "SETINTERFACEVARIABLES": "Set Interface Variables",
- "SETQUEUEVARIABLES": "Set Queue Variables",
- "SETQUEUEENTRYVARIABLES": "Set Queue Entry Variables",
- "CONTEXT": "Context",
- "SAVE": "Save",
- "SETTINGS": "Settings",
- "INBOUNDROUTES": "Inbound Routes",
- "PHONENUMBER": "Phone Number",
- "ADD_INBOUNDROUTE": "Add Inbound Route",
- "EDIT_INBOUNDROUTE": "Edit Inbound Route",
- "DELETE_INBOUNDROUTE": "Delete Inbound Route",
- "ACTIONS": "Actions",
- "OUTBOUNDROUTES": "Outbound Routes",
- "DESTINATIONPATTERN": "Destination Pattern",
- "ADD_OUTBOUNDROUTE": "Add Outbound Route",
- "EDIT_OUTBOUNDROUTE": "Edit Outbound Route",
- "DELETE_OUTBOUNDROUTE": "Delete Outbound Route",
- "CUTDIGITS": "Cut Digits",
- "RECORDING": "Recording",
- "RECORDINGFORMAT": "Recording format",
- "INTERNALROUTES": "Internal Routes",
- "ADD_INTERNALROUTE": "Add Internal Route",
- "EDIT_INTERNALROUTE": "Edit Internal Route",
- "DELETE_INTERNALROUTE": "Delete Internal Route",
- "CONTEXTS": "Contexts",
- "ADD_CONTEXT": "Add Context",
- "EDIT_CONTEXT": "Edit Context",
- "DELETE_CONTEXT": "Delete Context",
- "VOICEMAILS": "Voicemails",
- "ADD_VOICEMAIL": "Add Voicemail",
- "EDIT_VOICEMAIL": "Edit Voicemail",
- "DELETE_VOICEMAIL": "Delete Voicemail",
- "FULLNAME": "Full Name",
- "EMAIL": "Email",
- "MAILBOX": "Mailbox",
- "PASSWORD": "Password",
- "CONFIRM_PASSWORD": "Confirm Password",
- "TIMEZONE": "Timezone",
- "ATTACH": "Attach",
- "ENVELOPE": "Envelope",
- "DELETE": "Delete",
- "EMAILBODY": "Email Body",
- "EMAILSUBJECT": "Email Subject",
- "MAXSECONDS": "Max Seconds",
- "MAXMESSAGES": "Max Messages",
- "MESSAGES": "Messages",
- "SORT": "Sort",
- "ADD_MUSICONHOLD": "Add Music On Hold",
- "MUSICONHOLDS": "Music On Hold",
- "EDIT_MUSICONHOLD": "Edit Music On Hold",
- "DELETE_MUSICONHOLD": "Delete Music On Hold",
- "DIRECTORY": "Directory",
- "AUDIOFILES": "Audio Files",
- "RECORDINGS": "Recordings",
- "CHANSPY": "ChanSpy",
- "PREFIX": "Prefix",
- "OPTIONS": "Options",
- "AUTH": "Auth",
- "ADD_CHANSPY": "Add ChanSpy",
- "EDIT_CHANSPY": "Edit ChanSpy",
- "DELETE_CHANSPY": "Delete ChanSpy",
- "AGENTS": "Agents",
- "TELEPHONES": "Telephones",
- "QUEUES": "Queues",
- "QUEUE_CALLS": "Queue Calls",
- "QUEUE_PARAMETERS": "Queue Parameters",
- "ABANDONED_CALLS": "Abandoned Calls",
- "OUTBOUND_CALLS": "Outbound Calls",
- "AGI": "AGI",
- "DIAL": "Dial",
- "INTERNALDIAL": "Internal Dial",
- "EXTERNALDIAL": "External Dial",
- "RINGGROUP": "Ring Group",
- "PLAYBACK": "Playback",
- "QUEUE": "Queue",
- "SET": "Set",
- "VOICEMAIL": "Voicemail",
- "GOTO": "GoTo",
- "HANGUP": "Hangup",
- "CUSTOM": "Custom",
- "PROJECT": "Cally-Square Project",
- "TECHNOLOGY/RESOURCE": "Technology/Resource",
- "URL": "URL",
- "EDIT_APP": "Edit Application",
- "EDIT_INTERVAL": "Edit Interval",
- "DELETE_APP": "Delete Application",
- "INTERVALS": "Intervals",
- "USER": "User",
- "TRUNK": "Trunk",
- "PHONE": "Phone",
- "AUDIO_FILES": "Audio Files",
- "ANNOUNCE_OVERRIDES": "Announce Overrides",
- "MACRO": "Macro",
- "GOSUB": "GoSub",
- "RULE": "Rule",
- "POSITION": "Position",
- "ANSWER": "Answer",
- "VALUE": "Value",
- "MAILBOX@CONTEXT": "Mailbox@Context",
- "EXTENSION": "Extension",
- "PRIORITY": "Priority",
- "HANGUP_CAUSE": "Hangup Cause",
- "OUTBOUNDDIAL": "Outbound Dial",
- "CALLER_ID": "Caller ID",
- "NO_MESSAGE_AVAILABLE": "No messages available",
- "NO_SOUND_AVAILABLE": "No sounds available",
- "VOICERECORDINGS": "Voice Recordings",
- "CHANSPIES": "ChanSpy",
- "VOICE": "Voice",
- "REALTIME": "Realtime",
- "ID": "Id",
- "VOICEMAIL_CONTEXT": "Context",
- "NO_MOHSOUND_AVAILABLE": "No Music On Hold available",
- "FILE": "File",
- "ADD_MOHSOUND": "Add Music On Hold sound",
- "DOWNLOAD_MOHSOUND": "Download Music On Hold sound",
- "DELETE_MOHSOUND": "Delete Music On Hold sound",
- "UNIQUEID": "Unique ID",
- "AGENT": "Agent",
- "TYPE": "Type",
- "RATING": "Rating",
- "AUDIO": "Audio",
- "DATE": "Date",
- "NEW_VOICEQUEUE": "New Voice Queue",
- "NEW_INBOUNDROUTE": "New Inbound Route",
- "NEW_OUTBOUNDROUTE": "New Outbound Route",
- "NEW_INTERNALROUTE": "New Internal Route",
- "NEW_CONTEXT": "New Context",
- "NEW_VOICEMAIL": "New Voicemail",
- "NEW_MUSICONHOLD": "New Music On Hold",
- "NEW_CHANSPY": "New ChanSpy",
- "PENALTY": "Penalty",
- "ADD_TEAM_TO_VOICEQUEUE": "Add Team to Voice Queue",
- "ADD_AGENT_TO_VOICEQUEUE": "Add Agent to Voice Queue",
- "EDIT_DIAL": "Edit Dial",
- "EDIT_AGI": "Edit AGI",
- "EDIT_INTERNALDIAL": "Edit Internal Dial",
- "EDIT_EXTERNALDIAL": "Edit External Dial",
- "EDIT_RINGGROUP": "Edit Ring Group",
- "EDIT_PLAYBACK": "Edit Playback",
- "EDIT_QUEUE": "Edit Queue",
- "EDIT_SET": "Edit Set",
- "EDIT_GOTO": "Edit GoTo",
- "EDIT_HANGUP": "Edit Hangup",
- "EDIT_CUSTOM": "Edit Custom",
- "DURATION": "Duration",
- "RECEIVED_AT": "Received At",
- "YES": "Yes",
- "NO": "No",
- "HANGUPCAUSE_1": "1 = Unallocated number",
- "HANGUPCAUSE_16": "16 = Normal call clearing",
- "HANGUPCAUSE_17": "17 = User busy",
- "HANGUPCAUSE_18": "18 = No user responding (telehone device not connected)",
- "HANGUPCAUSE_21": "21 = Call rejected",
- "HANGUPCAUSE_22": "22 = Number changed",
- "HANGUPCAUSE_27": "27 = Destination out of order",
- "HANGUPCAUSE_38": "38 = Network out of order",
- "HANGUPCAUSE_41": "41 = Temporary failure",
- "RANDOM": "Random",
- "ALPHABETICAL": "Alphabetical",
- "NO_APPS_AVAILABLE": "No applications available",
- "DOWNLOAD_VOICERECORDING": "Download Voice Recording",
- "DELETE_VOICERECORDING": "Delete Voice Recording",
- "INTERNAL": "Internal",
- "PHONE_STATE": "Phone State",
- "PHONE_STATUS": "Phone Status",
- "REGISTERED": "Registered",
- "UNREGISTERED": "Unregistered",
- "LAGGED": "Lagged",
- "REACHABLE": "Reachable",
- "UNREACHABLE": "Unreachable",
- "UNKNOWN": "Unknown",
- "NOT_INUSE": "Not in use",
- "INUSE": "In Use",
- "BUSY": "Busy",
- "INVALID": "Invalid",
- "UNAVAILABLE": "Unavailable",
- "RINGING": "Ringing",
- "ONHOLD": "On Hold",
- "RING": "Ring",
- "UP": "Up",
- "INFO": "Info",
- "TRUNKS": "Trunks",
- "REGISTRY": "Registry",
- "NO_REGISTRY": "No registry",
- "LOGGED_IN": "Logged in (SIP connected)",
- "PAUSED": "Paused",
- "DISPOSITION": "Disposition",
- "WAITING": "Waiting",
- "TALKING": "Talking",
- "DID": "DID",
- "CALLER": "Caller",
- "TOTAL": "Total",
- "ANSWERED": "Answered",
- "ABANDONED": "Abandoned",
- "UNMANAGED": "Unmanaged",
- "REDIRECT_TO_NUMBER": "Redirect to a number",
- "REDIRECT_TO_AGENT": "Redirect to an agent",
- "CLOSING": "Closing",
- "AVG_HOLD_TIME": "Avg Hold Time",
- "AVG_DURATION": "Avg Duration",
- "AVG_BILLABLE": "Avg Billable",
- "SOURCE": "Source",
- "DESTINATION": "Destination",
- "REJECTED": "Rejected",
- "FAILED": "Failed",
- "CALLED": "Called",
- "CONNECTED": "Connected",
- "NO_RATING": "No rating",
- "EDIT_VOICERECORDING": "Edit Voice Recording",
- "APPLICATION_NAME": "Application Name",
- "ARGUMENTS": "Arguments",
- "EDIT_QUEUECAMPAIGN": "Edit Campaign",
- "LISTADD_QUEUECAMPAIGN": "Add List",
- "BLACKLISTADD_QUEUECAMPAIGN": "Add Blacklist",
- "TEAMADD_QUEUECAMPAIGN": "Add Team",
- "AGENTADD_QUEUECAMPAIGN": "Add Agent",
- "DELETE_QUEUECAMPAIGN": "Delete Campaign",
- "DELETE_IVRCAMPAIGN": "Delete Campaign",
- "EDIT_IVRCAMPAIGN": "Edit Campaign",
- "NEW_IVRCAMPAIGN": "New IVR Campaign",
- "ADD_IVRCAMPAIGN": "Add IVR Campaign",
- "LISTADD_IVRCAMPAIGN": "Add List",
- "BLACKLISTADD_IVRCAMPAIGN": "Add Blacklist",
- "ENABLED": "Enabled",
- "READY": "Ready",
- "PAUSE": "Pause",
- "UNPAUSE": "End Pause",
- "DEFAULT_PAUSE": "Default Pause",
- "AGENTADD_QUEUE": "Add Agent to queue campaign",
- "AGENTSADD_QUEUE": "Add Agents to queue campaign",
- "ALL_TEAMS": "All Teams",
- "SELECTED_TEAMS": "Selected Teams",
- "ALL_LISTS": "All Lists",
- "SELECTED_LISTS": "Selected Lists",
- "ALL_AGENTS": "All Agents",
- "SELECTED_AGENTS": "Selected Agents",
- "WAITING_FOR_AGENT": "Waiting for Agent",
- "TOTAL_OFFERED": "Total Offered",
- "RUNNING": "Running",
- "TRUNK_IS_NOT_REACHABLE": "Trunk is Not Reachable",
- "AGENTS_NOT_LOGGED": "Agent not logged",
- "NOT_ACTIVE": "Not Active",
- "IS_DISACTIVED": "Deactivated",
- "BACKUPTRUNK": "Backup Trunk",
- "GLOBALINTERVAL": "Global Interval",
- "RESCHEDULED_CONTACTS": "Rescheduled contacts",
- "INTERVAL_IS_OVERTIME": "Out of Interval",
- "GLOBAL_INTERVAL_IS_OVERTIME": "Out of Interval (Global)",
- "INTERVAL_IS_NULL": "Interval is Null",
- "TIMEZONE_UNKNOW": "Timezone Unknow",
- "INTERVAL_IS_EMPTY": "Interval is Empty",
- "TOTAL_MANAGED": "Total Managed",
- "OPEN": "Open",
- "FRESH": "Fresh",
- "CLOSED": "Closed",
- "ALWAYS": "Always",
- "NEVER": "Never",
- "ONLY_IF_OPEN": "Only If Open",
- "CHECKDUPLICATE": "Check Duplicate",
- "PAGE": "Page",
- "ROWSPERPAGE": "Rows per page",
- "OF": "of",
- "CHAT": "Chat",
- "MAIL": "Email",
- "SMS": "SMS",
- "OPENCHANNEL": "Open Channel",
- "FAX": "Fax",
- "TEAMS_ASSOCIATION": "Teams Association",
- "MANDATORYDISPOSITION": "Mandatory disposition",
- "MANDATORYDISPOSITIONPAUSEID": "Mandatory disposition pause status",
- "TOOLTIP_SCREENRECORDING_ON": "Screen Recording in progress",
- "TOOLTIP_SCREENRECORDING_OFF": "Screen Recording available"
- }
-}
\ No newline at end of file
+ "MOTIONDIALER": {
+ "SECOND_LEVEL_DISPOSITION": "Second Level Disposition",
+ "THIRD_LEVEL_DISPOSITION": "Third Level Disposition",
+ "ONE_CALL_EVERY": "One call every",
+ "CURRENT_INTERVAL": "Current Interval",
+ "PREVIOUS_INTERVAL": "Previous Interval",
+ "PREDICTIVE_IS_RUNNING": "Predictive is running",
+ "PREDICTIVE_IS_NOT_RUNNING": "Predictive is not running",
+ "DATA_COLLECTION_IN_PROGRESSIVE": "Data collection in Progressive",
+ "SHOW_PREDICTIVE_QUEUE_CAMPAIGN_INFO": "Show Predictive Info",
+ "AVG_TALK_TIME": "Avg Talk Time",
+ "ANSWERED_CALLS": "Answered Calls",
+ "TOTAL_CALLS": "Total Calls",
+ "THRESHOLDS": "Thresholds",
+ "PREDICTIVEMAXTHRESHOLD": "Predictive Max Threshold [%]",
+ "PREDICTIVEMINTHRESHOLD": "Predictive Min Threshold [%]",
+ "REFRESH_SCHEDULED_CALLS": "Refresh Scheduled Calls",
+ "RECALLINQUEUE": "Recall in queue",
+ "SELECT_DATE": "Select Date",
+ "SELECT_TYPE": "Select Type",
+ "SELECT_CAMPAIGN": "Select Campaign",
+ "SCHEDULED_CALLS": "Scheduled Calls",
+ "LOGIN_TIME": "Login time",
+ "PAUSE_TIME": "Pause time",
+ "PREVIEW_RECALL_ME_REMINDER": "Recall Me Reminder",
+ "CUTDIGIT": "Cut Digits",
+ "RANDOMLASTDIGITCALLERIDNUMBER": "Random Outgoing CallerId Number",
+ "CLONE_IVRCAMPAIGN": "Clone Campaign",
+ "CLONE_QUEUECAMPAIGN": "Clone Queue Campaign",
+ "ABANDONEDCALLS": "Abandoned Queue Calls",
+ "HOPPERWIDGET": "Summary",
+ "RESETLIST_IVRCAMPAIGN": "Reset Lists",
+ "RESETLIST_QUEUECAMPAIGN": "Reset Lists",
+ "RESET": "Reset",
+ "RESETLIST": "Reset Lists",
+ "SELECTALL": "Select All",
+ "UNSELECTALL": "Un-Select All",
+ "NO_AVAILABLE_INFO": "No available info",
+ "TIMEOUT": "Timeout",
+ "CALLYSQUAREPROJECTPREVIEW": "Cally Square Project Preview",
+ "CALLYSQUAREPROJECTPREVIEW2": "Cally Square Project After Preview",
+ "RUNIFHANGUPAGENT": "Run Cally Square Project After even if the agent hangs up the call",
+ "CALLYSQUAREPROJECT2": "Cally Square Project After Queue",
+ "NO_AGENT_ONLINE": "No Agent Online",
+ "PARTIALPAUSE": "Parital Pause",
+ "ALL": "All",
+ "IDLE": "Idle",
+ "TIMER": "Timer",
+ "MOVE_HOPPERFINAL": "Restore contact",
+ "RESTORECONTACTS": "Restore Contacts",
+ "NO_SUCH_NUMBER": "No Such Number",
+ "ANSWERING_MACHINE": "Answering machine",
+ "DIALORDERBYSCHEDULEDAT": "Order By scheduledat",
+ "ASC": "ASC",
+ "DESC": "DESC",
+ "RECALLAGENT": "Recall Agent",
+ "DIALRECALLINQUEUE": "Recall In Queue",
+ "DIALRECALLMETIMEOUT": "Recall Me Timeout [min]",
+ "RECALLME": "Recall Me",
+ "RECALLFAILEDTIMEOUT": "Recall Failed",
+ "PREVIEW_CAMPAIGN": "Preview Campaigns",
+ "PREVIEW_CAMPAIGNS": "Preview Campaigns",
+ "AMD": "Asterisk Answering Machine Detection (AMD)",
+ "AMDTOTALANALYSISTIME": "Total Analysis Time",
+ "AMDACTIVE": "AMD",
+ "AMDINITIALSILENCE": "Initial Silence",
+ "AMDGREETING": "Greeting",
+ "AMDAFTERGREETINGSILENCE": "Silence after Greeting",
+ "AMDSILENCETHRESHOLD": "Silence Threshold",
+ "AMDMINWORDLENGTH": "Min Word Length",
+ "AMDBETWEENWORDSSILENCE": "Silence Between Words",
+ "AMDMAXIMUMWORDLENGTH": "Maximum Word Length",
+ "AMDMAXIMUMNUMBEROFWORDS": "Maximum Number Of Words",
+ "GOTO_QUEUECAMPAIGN": "Go To Realtime Queue Campaigns",
+ "GOTOREALTIME_QUEUECAMPAIGN": "Go To Realtime Queue Campaigns",
+ "GOTO_IVRCAMPAIGN": "Go To Realtime IVR Campaigns",
+ "GOTOREALTIME_IVRCAMPAIGN": "Go To Realtime IVR Campaigns",
+ "LOGOUT": "Logout",
+ "EDIT_CAMPAIGN": "Edit Campaign",
+ "LIMITED": "Limited",
+ "IVR_CAMPAIGNS": "IVR Campaigns",
+ "MOTIONDIALER": "Motion Bull",
+ "QUEUECAMPAIGNS": "Queue Campaigns",
+ "IVRCAMPAIGNS": "IVR Campaigns",
+ "MANAGED": "Managed",
+ "AVAILABLE_CONTACTS_FINISHED": "Available contacts finished",
+ "HISTORY": "History",
+ "SCHEDULEDAT": "Scheduled At",
+ "HOPPERBLACKS": "Hopper Blacklist",
+ "NO_HOPPERBLACK_AVAILABLE": "No items available",
+ "HOPPERFINALS": "Hopper Final",
+ "NO_HOPPERFINAL_AVAILABLE": "No items available",
+ "HOPPERHISTORIES": "Call history",
+ "NO_HOPPERHISTORY_AVAILABLE": "No items available",
+ "DELETE_HOPPERHISTORY": "Delete",
+ "DELETE_HOPPERFINAL": "Delete",
+ "CONTACTID": "Contact ID",
+ "STARTTIME": "Start Time",
+ "RESPONSETIME": "Response Time",
+ "ENDTIME": "End Time",
+ "STATUS": "Status",
+ "HOPPERS": "Hopper",
+ "NO_HOPPER_AVAILABLE": "No items available",
+ "EDIT_HOPPER": "Edit Hopper",
+ "DELETE_HOPPER": "Delete Hopper",
+ "FINAL": "Final",
+ "BLACKLIST": "Blacklist",
+ "NAME": "Name",
+ "VOICEQUEUES": "Voice Queues",
+ "SEARCH_FOR_ANYONE": "Search",
+ "BACK": "Back",
+ "SELECTED": "Selected",
+ "SELECT_ALL": "Select All",
+ "SELECT_NONE": "Select None",
+ "DELETE_VOICEDISPOSITION": "Delete Voice Disposition",
+ "EDIT_VOICEDISPOSITION": "Edit Voice Disposition",
+ "EDIT_VOICEQUEUE": "Edit Voice Queue",
+ "DELETE_VOICEQUEUE": "Delete Voice Queue",
+ "MOHSOUNDS": "Moh Sounds",
+ "STRATEGY": "Strategy",
+ "DESCRIPTION": "Description",
+ "INTERVAL": "Time Interval",
+ "ADD_VOICEQUEUE": "Add Voice Queue",
+ "NEW_QUEUECAMPAIGN": "New Queue Campaign",
+ "ACTIVE": "Active",
+ "METHOD": "Method",
+ "POWERLEVEL": "Power Level",
+ "DROPRATE": "Drop Rate",
+ "AGENTBUSYFACTOR": "Agent Busy Factor",
+ "PREDICTIVEOPTIMIZATION": "Predictive Optimization",
+ "PREDICTIVEOPTIMIZATIONPERCENTAGE": "Predictive Optimization Percentage",
+ "PREDICTIVEINTERVAL": "Predictive Interval",
+ "ADD_QUEUECAMPAIGN": "Add Queue Campaign",
+ "CAMPAIGN": "Campaign",
+ "MAXCONCURRENTCALLS": "Max Concurrent Calls",
+ "CONCURRENTCALLS": "Max Concurrent Calls",
+ "ORIGINATE": "Originate",
+ "ORIGINATECALLERIDNAME": "Caller ID Name",
+ "ORIGINATECALLERIDNUMBER": "Caller ID Number",
+ "ORIGINATETIMEOUT": "Originate Timeout",
+ "QUEUEOPTIONS": "Queue Options",
+ "QUEUETIMEOUT": "Queue Timeout",
+ "CALLYSQUAREPROJECT": "Cally Square Project",
+ "RETRYANDFREQUENCY": "Retry Settings",
+ "GLOBAL": "Global",
+ "GLOBALMAXRETRY": "Max Retries",
+ "CONGESTION": "Congestion",
+ "CONGESTIONMAXRETRY": "Max Retries",
+ "CONGESTIONRETRYTIME": "Retry Time [min]",
+ "BUSYMAXRETRY": "Max Retries",
+ "BUSYRETRYTIME": "Retry Time [min]",
+ "NOANSWER": "No Answer",
+ "NOANSWERMAXRETRY": "Max Retries",
+ "NOANSWERRETRYTIME": "Retry Time [min]",
+ "QUEUE_PARAMS": "Queue Parameters",
+ "ORIGINATED": "Originated",
+ "MESSAGE": "Message",
+ "DROPPED": "Dropped",
+ "CREATED_AT": "Created At",
+ "NOSUCHNUMBER": "No such number",
+ "NOSUCHNUMBERMAXRETRY": "Max Retries",
+ "NOSUCHNUMBERRETRYTIME": "Retry Time [min]",
+ "DROP": "Drop",
+ "DROPMAXRETRY": "Max Retries",
+ "DROPRETRYTIME": "Retry Time [min]",
+ "ABANDONEDMAXRETRY": "Max Retries",
+ "ABANDONEDRETRYTIME": "Retry Time [min]",
+ "MACHINE": "Machine",
+ "MACHINEMAXRETRY": "Max Retries",
+ "MACHINERETRYTIME": "Retry Time [min]",
+ "AGENTREJECT": "Agent Reject",
+ "AGENTREJECTMAXRETRY": "Max Retries",
+ "AGENTREJECTRETRYTIME": "Retry Time [min]",
+ "LEGEND": {
+ "CUSTOM_APPLICATION": "(*) - Custom application."
+ },
+ "ERRORS": {
+ "AGENT_REQUIRED": "Mandatory field",
+ "CUTDIGIT_REQUIRED": "Mandatory field",
+ "CUTDIGIT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "CUTDIGIT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "RANDOMLASTDIGITCALLERIDNUMBER_REQUIRED": "Mandatory field",
+ "RANDOMLASTDIGITCALLERIDNUMBER_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "RANDOMLASTDIGITCALLERIDNUMBER_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "AGENTTIMEOUT_REQUIRED": "Mandatory field",
+ "INTERVAL_REQUIRED": "Mandatory field",
+ "EMAIL_REQUIRED": "Mandatory field",
+ "DIALRECALLMETIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "DIALRECALLMETIMEOUT_REQUIRED": "Mandatory field",
+ "NAME_MUST_VALID_PATTERN": "Wrong format",
+ "PREFIX_MUST_VALID_PATTERN": "Wrong format",
+ "NAME_REQUIRED": "Mandatory field",
+ "TIMEOUT_REQUIRED": "Mandatory field",
+ "PHONENUMBER_REQUIRED": "Mandatory field",
+ "CONTEXT_REQUIRED": "Mandatory field",
+ "DESTINATIONPATTERN_REQUIRED": "Mandatory field",
+ "FULLNAME_REQUIRED": "Mandatory field",
+ "EMAIL_REQUUIRED": "Mandatory field",
+ "EMAIL_MUST_VALID": "Wrong format",
+ "MAILBOX_REQUIRED": "Mandatory Field",
+ "PASSWORD_REQUIRED": "Mandatory field",
+ "CONFIRM_NOT_MATCH": "The passwords don't match",
+ "TIMEZONE_REQUIRED": "Mandatory field",
+ "PREFIX_REQUIRED": "Mandatory field",
+ "OPTIONS_REQUIRED": "Mandatory field",
+ "AFTERCALLWORKDURATION_REQUIRED": "Mandatory field",
+ "TECHNOLOGY/RESOURCE_REQUIRED": "Mandatory field",
+ "PHONE_REQUIRED": "Mandatory field",
+ "VALUE_REQUIRED": "Mandatory field",
+ "EXTENSION_REQUIRED": "Mandatory field",
+ "PRIORITY_REQUIRED": "Mandatory field",
+ "GLOBALMAXRETRY_REQUIRED": "Mandatory field",
+ "CONGESTIONMAXRETRY_REQUIRED": "Mandatory field",
+ "CONGESTIONRETRYTIME_REQUIRED": "Mandatory field",
+ "BUSYMAXRETRY_REQUIRED": "Mandatory field",
+ "BUSYRETRYTIME_REQUIRED": "Mandatory field",
+ "NOANSWERMAXRETRY_REQUIRED": "Mandatory field",
+ "NOANSWERRETRYTIME_REQUIRED": "Mandatory field",
+ "QUEUETIMEOUT_REQUIRED": "Mandatory field",
+ "ORIGINATETIMEOUT_REQUIRED": "Mandatory field",
+ "GLOBALINTERVAL_REQUIRED": "Mandatory field",
+ "MAXCONCURRENTCALLS_REQUIRED": "Mandatory field",
+ "CONCURRENTCALLS_REQUIRED": "Mandatory field",
+ "NOSUCHNUMBERMAXRETRY_REQUIRED": "Mandatory field",
+ "NOSUCHNUMBERRETRYTIME_REQUIRED": "Mandatory field",
+ "DROPMAXRETRY_REQUIRED": "Mandatory field",
+ "DROPRETRYTIME_REQUIRED": "Mandatory field",
+ "ABANDONEDMAXRETRY_REQUIRED": "Mandatory field",
+ "ABANDONEDRETRYTIME_REQUIRED": "Mandatory field",
+ "MACHINEMAXRETRY_REQUIRED": "Mandatory field",
+ "MACHINERETRYTIME_REQUIRED": "Mandatory field",
+ "AGENTREJECTMAXRETRY_REQUIRED": "Mandatory field",
+ "AGENTREJECTRETRYTIME_REQUIRED": "Mandatory field",
+ "POWERLEVEL_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "PREDICTIVEOPTIMIZATIONPERCENTAGE_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "PREDICTIVEINTERVAL_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "MAXCONCURRENTCALLS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "ORIGINATETIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "QUEUETIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "AGENTTIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "RETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "WRAPUPTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "WEIGHT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "GLOBALMAXRETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "CONGESTIONMAXRETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "CONGESTIONRETRYTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "BUSYMAXRETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "BUSYRETRYTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "NOANSWERMAXRETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "NOANSWERRETRYTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "CONCURRENTCALLS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "POWERLEVEL_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "PREDICTIVEOPTIMIZATIONPERCENTAGE_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "PREDICTIVEINTERVAL_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "MAXCONCURRENTCALLS_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "ORIGINATETIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "QUEUETIMEOUT_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "GLOBALMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "CONGESTIONMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "CONGESTIONRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "BUSYMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "BUSYRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "NOANSWERMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "NOANSWERRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "NOSUCHNUMBERMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "NOSUCHNUMBERRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "DROPMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "DROPRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "ABANDONEDMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "ABANDONEDRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "MACHINEMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "MACHINERETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "AGENTREJECTMAXRETRY_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "AGENTREJECTRETRYTIME_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "CONCURRENTCALLS_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "MANDATORYDISPOSITIONPAUSEID_REQUIRED": "Mandatory field",
+ "CALLYSQUAREPROJECT_REQUIRED": "Mandatory field",
+ "TRUNK_REQUIRED": "Mandatory field"
+ },
+ "GENERAL": "General",
+ "AGENTTIMEOUT": "Agent Timeout",
+ "MAXLENGTH": "Maximum Length",
+ "RETRY": "Retry",
+ "WRAPUPTIME": "Wrapup Time",
+ "WEIGHT": "Weight",
+ "JOINWHENEMPTY": "Join when empty",
+ "LEAVEWHENEMPTY": "Leave when empty",
+ "HELP": {
+ "PREDICTIVEMAXTHRESHOLD": "If the percentage of agents available in the time window, compared to the agents available at the time of prediction, exceeds the configured maximum limit, the predictive recalculates the prediction. ",
+ "PREDICTIVEMINTHRESHOLD": "If the percentage of agents available in the time window, compared to the agents available at the time of prediction, exceeds the configured minimum limit, the predictive recalculates the prediction.",
+ "RANDOMLASTDIGITCALLERIDNUMBER": "If greater than 0, it generates randomly the corresponding last digits of the Outgoing Caller Id Number",
+ "TIMEOUT": "Number of seconds to ring agent in queue",
+ "CALLYSQUAREPROJECTPREVIEW": "Selecting an IVR project, the dialer will forward the call to the IVR when an agent answers (the IVR will be directed to the agent)",
+ "CALLYSQUAREPROJECTPREVIEW2": "Selecting an IVR project, the dialer will forward the call to the IVR when an client hangup or unreachable (the IVR will be directed to the agent)",
+ "RUNIFHANGUPAGENT": "Run Cally Square Project After even if the agent hangs up the call",
+ "CALLYSQUAREPROJECT2": "Selecting an IVR project, the dialer will forward the call to the IVR after the queue (if the queue ends by timeout)",
+ "DIALORDERBYSCHEDULEDAT": "Get contacts from hopper (descending or ascending).",
+ "DIALRECALLINQUEUE": "Reschedule call for agents in the Queue",
+ "DIALRECALLMETIMEOUT": "Time interval (in minutes) for Recall Me period of validity",
+ "PRIORITY": "Priority in the list",
+ "TIMEZONE": "Specify timezone",
+ "PREVIEW_RECALL_ME_REMINDER": "If enabled, the system will send a notification to the agent n minutes (according to time interval set in general settings) before generating the recall me",
+ "AMDMAXIMUMWORDLENGTH": "Maximum duration allowed of a single Voice utterance",
+ "AMDMINWORDLENGTH": "Minimum duration of a Voice to be considered a word",
+ "AMDSILENCETHRESHOLD": "If the average level of noise in a sample does not reach this value, from a scale of 0 to 32767, then we will consider it as silence",
+ "AMDTOTALANALYSISTIME": "Maximum time allowed for the algorithm to decide on whether the audio represents a HUMAN or a MACHINE",
+ "AMDAFTERGREETINGSILENCE": "Silence after detecting a greeting. If exceeded, then the result is detection as a HUMAN",
+ "AMDGREETING": "Maximum length of a greeting. If exceeded, then the result is detection as a MACHINE",
+ "AMDINITIALSILENCE": "Maximum silence duration before the greeting. If exceeded, then the result is detection as a MACHINE",
+ "AMDACTIVE": "Activate or disactivate answering machines detection attempts",
+ "AMDBETWEENWORDSSILENCE": "Minimum duration of silence after a word to consider the audio that follows as a new word",
+ "AMDMAXIMUMNUMBEROFWORDS": "Maximum number of words in the greeting. If REACHED, then the result is detection as a MACHINE",
+ "CALLYSQUAREPROJECT": "Selecting an IVR project, the dialer will forward the call to the IVR before the queue",
+ "PREFIX": "Telephone prefix",
+ "ACTIVE": "Active",
+ "AGENTTIMEOUT": "How long (in seconds) to ring an agent’s device",
+ "MAXLENGTH": "Maximum number of callers allowed to be waiting in a queue (0=unlimited)",
+ "RETRY": "How long (in seconds) to wait before calling the next agent in the queue when the agent timeout is expired",
+ "WRAPUPTIME": "How long (in seconds) to keep an agent unavailable in a queue after completing a call",
+ "WEIGHT": "Used to determine priority if the agents are associated with more than one queue",
+ "JOINWHENEMPTY": "If a caller is added to the queue, when no agents are available",
+ "LEAVEWHENEMPTY": "If a caller is expelled from the queue when no agents are available",
+ "ANNOUNCEFREQUENCY": "How often to announce the caller’s position and/or estimated hold time in the queue (0=disable)",
+ "MINANNOUNCEFREQUENCY": "Minimum announcement frequency (useful when the caller’s position changes frequently)",
+ "PERIODICANNOUNCEFREQUENCY": "Frequency of periodic announcements to the caller",
+ "ANNOUNCEPOSITIONLIMIT": "Used if you’ve defined announce-position as either 'limit' or 'more'",
+ "AFTERCALLWORKDURATION": "Pause length triggered by the After Call Work option",
+ "MEMBERDELAY": "Inserts a delay prior to the caller and agent in queue get connected",
+ "MUSICONHOLD": "Sets the music class to use for a particular queue",
+ "ANNOUNCETOAGENT": "Plays an announcement to the agent answering the call (e.g. to let him know which queue the caller is coming from)",
+ "RANDOMPERIODICANNOUNCE": "If yes, it plays the periodic announcements in random order",
+ "ANNOUNCEHOLDTIME": "Plays the estimated hold time along with the periodic announcements (Yes/No/Once)",
+ "ANNOUNCECALLERPOSITION": "Used to define if the caller’s position in the queue should be announced: No=never; Yes=always; Limit=only if it is within the limit defined by announce-position-limit; More= only if it is beyond the value defined by announce-position-limit",
+ "REPORTHOLDTIMEAGENT": "Enables reporting caller’s hold time to the agent in queue prior to connection",
+ "PERIODICANNOUNCE": "Set of periodic announcements to be played (in the order)",
+ "HOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“Hold time”. Undefined=no announcement",
+ "YOUARENEXTANNOUNCE": "Choose a Sound defined in Tools. Default=“You are now first in line”. Undefined=no announcement",
+ "THEREAREANNOUNCE": "Choose a Sound defined in Tools. Default=“There are”. Undefined=no announcement",
+ "WAITINGCALLSANNOUNCE": "Choose a Sound defined in Tools. Default=“calls waiting”. Undefined=no announcement",
+ "ESTIMATEDHOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“The current estimated hold time is”. Undefined=no announcement",
+ "MINUTESANNOUNCE": "Choose a Sound defined in Tools. Default=“minutes”. Undefined=no announcement",
+ "MINUTEANNOUNCE": "Choose a Sound defined in Tools. Default=“minute”. Undefined=no announcement",
+ "SECONDSANNOUNCE": "Choose a Sound defined in Tools. Default=“seconds”. Undefined=no announcement",
+ "THANKYOUANNOUNCE": "Choose a Sound defined in Tools. Default=“Thank you for your patience”. Undefined=no announcement",
+ "AFTERCALLWORK": "If enabled, the agent will be set on Pause after completing a call",
+ "AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled, it causes the agent to be paused in all queues he belongs to",
+ "RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
+ "TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
+ "MONITORFORMAT": "Specifies the file format to use when recording. If monitor-format is inactive, calls will not be recorded",
+ "CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
+ "SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs:<a target=\"_blank\"href=\"https://wiki.xcallymotion.com/display/XMV/Queue+Campaigns#QueueCampaigns-Advanced\">click here</a>)",
+ "SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs:<a target=\"_blank\"href=\"https://wiki.xcallymotion.com/display/XMV/Queue+Campaigns#QueueCampaigns-Advanced\">click here</a>)",
+ "SETQUEUEENTRYVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information, see wiki docs:<a target=\"_blank\"href=\"https://wiki.xcallymotion.com/display/XMV/Queue+Campaigns#QueueCampaigns-Advanced\">click here</a>)",
+ "RECORDING": "Enable call recording",
+ "VOICEMAIL_CONTEXT": "The context of the relative extension",
+ "METHOD": "Outbound dialer method",
+ "POWERLEVEL": "Number of contacts to call for any available agent",
+ "PREDICTIVEOPTIMIZATION": "A factor to optimize in the predictive algorithm",
+ "PREDICTIVEOPTIMIZATIONPERCENTAGE": "Percentage based on the selected predictive optimization factor",
+ "PREDICTIVEINTERVAL": "Time interval (in minutes) considered by the predictive algorithm to calculate the amount of calls to generate to optimize the result",
+ "MAXCONCURRENTCALLS": "Maximum number of concurrent calls that will be originated by the outbound dialer for this campaign (0=unlimited)",
+ "CONCURRENTCALLS": "Maximum number of concurrent calls that will be originated by the outbound dialer for this campaign",
+ "ORIGINATECALLERIDNAME": "Outgoing Caller Id Name",
+ "ORIGINATECALLERIDNUMBER": "Outgoing Caller Id Number",
+ "ORIGINATETIMEOUT": "Time (in seconds) for the outbound call to establish a connection, otherwise the status is set to No Answer ",
+ "QUEUETIMEOUT": "Time (in seconds) a call will wait in the queue before it is dropped (Min 1 and Max 999)",
+ "GLOBALMAXRETRY": "Maximum number of times a contact is called before considering it closed",
+ "CONGESTIONMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for congestion",
+ "CONGESTIONRETRYTIME": "Time in minutes before trying to call again a failed contact due to congestion",
+ "BUSYMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for busy",
+ "BUSYRETRYTIME": "Time in minutes before trying to call again a failed contact due to busy",
+ "NOANSWERMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for no answer",
+ "NOANSWERRETRYTIME": "Time in minutes before trying to call again a failed contact due to no answer",
+ "GLOBALINTERVAL": "Global time interval during which the dialer is allowed to call contacts. We decline responsibility: pay attention when you modify this field, because you may fail to comply with the national Autodialer Laws and Regulations",
+ "NAME": "Only numbers, letters and specific characters (._) are supported",
+ "NOSUCHNUMBERMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for no such number",
+ "NOSUCHNUMBERRETRYTIME": "Time in minutes before trying to call again a failed contact due to no such number",
+ "DROPMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for drop",
+ "DROPRETRYTIME": "Time in minutes before trying to call again a failed contact due to drop",
+ "ABANDONEDMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for abandon",
+ "ABANDONEDRETRYTIME": "Time in minutes before trying to call again a failed contact due to abandon",
+ "MACHINEMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for machine",
+ "MACHINERETRYTIME": "Time in minutes before trying to call again a failed contact due to machine",
+ "AGENTREJECTMAXRETRY": "Maximum number of times a contact is called before considering it closed, when the call failed for agent reject",
+ "AGENTREJECTRETRYTIME": "Time in minutes before trying to call again a failed contact due to agent reject",
+ "MANDATORYDISPOSITIONPAUSEID": "Pause status to set during mandatory disposition",
+ "PREVIEW_AUTO_RECALL_ME": "If enabled, the system will automatically generate the Recall Me calls; otherwise, the agent must do it manually"
+ },
+ "MUSICONHOLD": "Music On Hold",
+ "ANNOUNCETOAGENT": "Announce To Agent",
+ "ANNOUNCEMENTS": "Announcements",
+ "ADVANCEDPREVIEW": "Advanced",
+ "ADVANCED": "Advanced",
+ "ADVANCE": "Advanced",
+ "ANNOUNCEFREQUENCY": "Announce Frequency",
+ "MINANNOUNCEFREQUENCY": "Minimum Announce Frequency",
+ "PERIODICANNOUNCEFREQUENCY": "Periodic Announce Frequency",
+ "RANDOMPERIODICANNOUNCE": "Random Periodic Announce",
+ "ANNOUNCEHOLDTIME": "Announce Hold Time",
+ "ANNOUNCECALLERPOSITION": "Announce Caller Position",
+ "ANNOUNCEPOSITIONLIMIT": "Announce Position Limit",
+ "REPORTHOLDTIMEAGENT": "Report Agent Hold Time",
+ "PERIODICANNOUNCE": "Periodic Announce",
+ "HOLDTIMEANNOUNCE": "Hold Time Announce",
+ "YOUARENEXTANNOUNCE": "'You are next' Announce",
+ "THEREAREANNOUNCE": "'There are' Announce",
+ "WAITINGCALLSANNOUNCE": "Waiting Calls Announce",
+ "ESTIMATEDHOLDTIMEANNOUNCE": "Estimated Hold Time Announce",
+ "MINUTESANNOUNCE": "Minutes Announce",
+ "MINUTEANNOUNCE": "Minute Announce",
+ "SECONDSANNOUNCE": "Seconds Announce",
+ "THANKYOUANNOUNCE": "'Thank You' Announce",
+ "AUTOPAUSE": "Auto Pause",
+ "AFTERCALLWORK": "After Call Work",
+ "AFTERCALLWORKDURATION": "After Call Work Duration",
+ "RINGINUSE": "Ring In Use",
+ "MEMBERDELAY": "Member Delay",
+ "TIMEOUTRESTART": "Timeout Restart",
+ "MONITORFORMAT": "Recording Format",
+ "SETINTERFACEVARIABLES": "Set Interface Variables",
+ "SETQUEUEVARIABLES": "Set Queue Variables",
+ "SETQUEUEENTRYVARIABLES": "Set Queue Entry Variables",
+ "CONTEXT": "Context",
+ "SAVE": "Save",
+ "SETTINGS": "Settings",
+ "INBOUNDROUTES": "Inbound Routes",
+ "PHONENUMBER": "Phone Number",
+ "ADD_INBOUNDROUTE": "Add Inbound Route",
+ "EDIT_INBOUNDROUTE": "Edit Inbound Route",
+ "DELETE_INBOUNDROUTE": "Delete Inbound Route",
+ "ACTIONS": "Actions",
+ "OUTBOUNDROUTES": "Outbound Routes",
+ "DESTINATIONPATTERN": "Destination Pattern",
+ "ADD_OUTBOUNDROUTE": "Add Outbound Route",
+ "EDIT_OUTBOUNDROUTE": "Edit Outbound Route",
+ "DELETE_OUTBOUNDROUTE": "Delete Outbound Route",
+ "CUTDIGITS": "Cut Digits",
+ "RECORDING": "Recording",
+ "RECORDINGFORMAT": "Recording format",
+ "INTERNALROUTES": "Internal Routes",
+ "ADD_INTERNALROUTE": "Add Internal Route",
+ "EDIT_INTERNALROUTE": "Edit Internal Route",
+ "DELETE_INTERNALROUTE": "Delete Internal Route",
+ "CONTEXTS": "Contexts",
+ "ADD_CONTEXT": "Add Context",
+ "EDIT_CONTEXT": "Edit Context",
+ "DELETE_CONTEXT": "Delete Context",
+ "VOICEMAILS": "Voicemails",
+ "ADD_VOICEMAIL": "Add Voicemail",
+ "EDIT_VOICEMAIL": "Edit Voicemail",
+ "DELETE_VOICEMAIL": "Delete Voicemail",
+ "FULLNAME": "Full Name",
+ "EMAIL": "Email",
+ "MAILBOX": "Mailbox",
+ "PASSWORD": "Password",
+ "CONFIRM_PASSWORD": "Confirm Password",
+ "TIMEZONE": "Timezone",
+ "ATTACH": "Attach",
+ "ENVELOPE": "Envelope",
+ "DELETE": "Delete",
+ "EMAILBODY": "Email Body",
+ "EMAILSUBJECT": "Email Subject",
+ "MAXSECONDS": "Max Seconds",
+ "MAXMESSAGES": "Max Messages",
+ "MESSAGES": "Messages",
+ "SORT": "Sort",
+ "ADD_MUSICONHOLD": "Add Music On Hold",
+ "MUSICONHOLDS": "Music On Hold",
+ "EDIT_MUSICONHOLD": "Edit Music On Hold",
+ "DELETE_MUSICONHOLD": "Delete Music On Hold",
+ "DIRECTORY": "Directory",
+ "AUDIOFILES": "Audio Files",
+ "RECORDINGS": "Recordings",
+ "CHANSPY": "ChanSpy",
+ "PREFIX": "Prefix",
+ "OPTIONS": "Options",
+ "AUTH": "Auth",
+ "ADD_CHANSPY": "Add ChanSpy",
+ "EDIT_CHANSPY": "Edit ChanSpy",
+ "DELETE_CHANSPY": "Delete ChanSpy",
+ "AGENTS": "Agents",
+ "TELEPHONES": "Telephones",
+ "QUEUES": "Queues",
+ "QUEUE_CALLS": "Queue Calls",
+ "QUEUE_PARAMETERS": "Queue Parameters",
+ "ABANDONED_CALLS": "Abandoned Calls",
+ "OUTBOUND_CALLS": "Outbound Calls",
+ "AGI": "AGI",
+ "DIAL": "Dial",
+ "INTERNALDIAL": "Internal Dial",
+ "EXTERNALDIAL": "External Dial",
+ "RINGGROUP": "Ring Group",
+ "PLAYBACK": "Playback",
+ "QUEUE": "Queue",
+ "SET": "Set",
+ "VOICEMAIL": "Voicemail",
+ "GOTO": "GoTo",
+ "HANGUP": "Hangup",
+ "CUSTOM": "Custom",
+ "PROJECT": "Cally-Square Project",
+ "TECHNOLOGY/RESOURCE": "Technology/Resource",
+ "URL": "URL",
+ "EDIT_APP": "Edit Application",
+ "EDIT_INTERVAL": "Edit Interval",
+ "DELETE_APP": "Delete Application",
+ "INTERVALS": "Intervals",
+ "USER": "User",
+ "TRUNK": "Trunk",
+ "PHONE": "Phone",
+ "AUDIO_FILES": "Audio Files",
+ "ANNOUNCE_OVERRIDES": "Announce Overrides",
+ "MACRO": "Macro",
+ "GOSUB": "GoSub",
+ "RULE": "Rule",
+ "POSITION": "Position",
+ "ANSWER": "Answer",
+ "VALUE": "Value",
+ "MAILBOX@CONTEXT": "Mailbox@Context",
+ "EXTENSION": "Extension",
+ "PRIORITY": "Priority",
+ "HANGUP_CAUSE": "Hangup Cause",
+ "OUTBOUNDDIAL": "Outbound Dial",
+ "CALLER_ID": "Caller ID",
+ "NO_MESSAGE_AVAILABLE": "No messages available",
+ "NO_SOUND_AVAILABLE": "No sounds available",
+ "VOICERECORDINGS": "Voice Recordings",
+ "CHANSPIES": "ChanSpy",
+ "VOICE": "Voice",
+ "REALTIME": "Realtime",
+ "ID": "Id",
+ "VOICEMAIL_CONTEXT": "Context",
+ "NO_MOHSOUND_AVAILABLE": "No Music On Hold available",
+ "FILE": "File",
+ "ADD_MOHSOUND": "Add Music On Hold sound",
+ "DOWNLOAD_MOHSOUND": "Download Music On Hold sound",
+ "DELETE_MOHSOUND": "Delete Music On Hold sound",
+ "UNIQUEID": "Unique ID",
+ "AGENT": "Agent",
+ "TYPE": "Type",
+ "RATING": "Rating",
+ "AUDIO": "Audio",
+ "DATE": "Date",
+ "NEW_VOICEQUEUE": "New Voice Queue",
+ "NEW_INBOUNDROUTE": "New Inbound Route",
+ "NEW_OUTBOUNDROUTE": "New Outbound Route",
+ "NEW_INTERNALROUTE": "New Internal Route",
+ "NEW_CONTEXT": "New Context",
+ "NEW_VOICEMAIL": "New Voicemail",
+ "NEW_MUSICONHOLD": "New Music On Hold",
+ "NEW_CHANSPY": "New ChanSpy",
+ "PENALTY": "Penalty",
+ "ADD_TEAM_TO_VOICEQUEUE": "Add Team to Voice Queue",
+ "ADD_AGENT_TO_VOICEQUEUE": "Add Agent to Voice Queue",
+ "EDIT_DIAL": "Edit Dial",
+ "EDIT_AGI": "Edit AGI",
+ "EDIT_INTERNALDIAL": "Edit Internal Dial",
+ "EDIT_EXTERNALDIAL": "Edit External Dial",
+ "EDIT_RINGGROUP": "Edit Ring Group",
+ "EDIT_PLAYBACK": "Edit Playback",
+ "EDIT_QUEUE": "Edit Queue",
+ "EDIT_SET": "Edit Set",
+ "EDIT_GOTO": "Edit GoTo",
+ "EDIT_HANGUP": "Edit Hangup",
+ "EDIT_CUSTOM": "Edit Custom",
+ "DURATION": "Duration",
+ "RECEIVED_AT": "Received At",
+ "YES": "Yes",
+ "NO": "No",
+ "HANGUPCAUSE_1": "1 = Unallocated number",
+ "HANGUPCAUSE_16": "16 = Normal call clearing",
+ "HANGUPCAUSE_17": "17 = User busy",
+ "HANGUPCAUSE_18": "18 = No user responding (telehone device not connected)",
+ "HANGUPCAUSE_21": "21 = Call rejected",
+ "HANGUPCAUSE_22": "22 = Number changed",
+ "HANGUPCAUSE_27": "27 = Destination out of order",
+ "HANGUPCAUSE_38": "38 = Network out of order",
+ "HANGUPCAUSE_41": "41 = Temporary failure",
+ "RANDOM": "Random",
+ "ALPHABETICAL": "Alphabetical",
+ "NO_APPS_AVAILABLE": "No applications available",
+ "DOWNLOAD_VOICERECORDING": "Download Voice Recording",
+ "DELETE_VOICERECORDING": "Delete Voice Recording",
+ "INTERNAL": "Internal",
+ "PHONE_STATE": "Phone State",
+ "PHONE_STATUS": "Phone Status",
+ "REGISTERED": "Registered",
+ "UNREGISTERED": "Unregistered",
+ "LAGGED": "Lagged",
+ "REACHABLE": "Reachable",
+ "UNREACHABLE": "Unreachable",
+ "UNKNOWN": "Unknown",
+ "NOT_INUSE": "Not in use",
+ "INUSE": "In Use",
+ "BUSY": "Busy",
+ "INVALID": "Invalid",
+ "UNAVAILABLE": "Unavailable",
+ "RINGING": "Ringing",
+ "ONHOLD": "On Hold",
+ "RING": "Ring",
+ "UP": "Up",
+ "INFO": "Info",
+ "TRUNKS": "Trunks",
+ "REGISTRY": "Registry",
+ "NO_REGISTRY": "No registry",
+ "LOGGED_IN": "Logged in (SIP connected)",
+ "PAUSED": "Paused",
+ "DISPOSITION": "Disposition",
+ "WAITING": "Waiting",
+ "TALKING": "Talking",
+ "DID": "DID",
+ "CALLER": "Caller",
+ "TOTAL": "Total",
+ "ANSWERED": "Answered",
+ "ABANDONED": "Abandoned",
+ "UNMANAGED": "Unmanaged",
+ "REDIRECT_TO_NUMBER": "Redirect to a number",
+ "REDIRECT_TO_AGENT": "Redirect to an agent",
+ "CLOSING": "Closing",
+ "AVG_HOLD_TIME": "Avg Hold Time",
+ "AVG_DURATION": "Avg Duration",
+ "AVG_BILLABLE": "Avg Billable",
+ "SOURCE": "Source",
+ "DESTINATION": "Destination",
+ "REJECTED": "Rejected",
+ "FAILED": "Failed",
+ "CALLED": "Called",
+ "CONNECTED": "Connected",
+ "NO_RATING": "No rating",
+ "EDIT_VOICERECORDING": "Edit Voice Recording",
+ "APPLICATION_NAME": "Application Name",
+ "ARGUMENTS": "Arguments",
+ "EDIT_QUEUECAMPAIGN": "Edit Campaign",
+ "LISTADD_QUEUECAMPAIGN": "Add List",
+ "BLACKLISTADD_QUEUECAMPAIGN": "Add Blacklist",
+ "TEAMADD_QUEUECAMPAIGN": "Add Team",
+ "AGENTADD_QUEUECAMPAIGN": "Add Agent",
+ "DELETE_QUEUECAMPAIGN": "Delete Campaign",
+ "DELETE_IVRCAMPAIGN": "Delete Campaign",
+ "EDIT_IVRCAMPAIGN": "Edit Campaign",
+ "NEW_IVRCAMPAIGN": "New IVR Campaign",
+ "ADD_IVRCAMPAIGN": "Add IVR Campaign",
+ "LISTADD_IVRCAMPAIGN": "Add List",
+ "BLACKLISTADD_IVRCAMPAIGN": "Add Blacklist",
+ "ENABLED": "Enabled",
+ "READY": "Ready",
+ "PAUSE": "Pause",
+ "UNPAUSE": "End Pause",
+ "DEFAULT_PAUSE": "Default Pause",
+ "AGENTADD_QUEUE": "Add Agent to queue campaign",
+ "AGENTSADD_QUEUE": "Add Agents to queue campaign",
+ "ALL_TEAMS": "All Teams",
+ "SELECTED_TEAMS": "Selected Teams",
+ "ALL_LISTS": "All Lists",
+ "SELECTED_LISTS": "Selected Lists",
+ "ALL_AGENTS": "All Agents",
+ "SELECTED_AGENTS": "Selected Agents",
+ "WAITING_FOR_AGENT": "Waiting for Agent",
+ "TOTAL_OFFERED": "Total Offered",
+ "RUNNING": "Running",
+ "TRUNK_IS_NOT_REACHABLE": "Trunk is Not Reachable",
+ "AGENTS_NOT_LOGGED": "Agent not logged",
+ "NOT_ACTIVE": "Not Active",
+ "IS_DISACTIVED": "Deactivated",
+ "BACKUPTRUNK": "Backup Trunk",
+ "GLOBALINTERVAL": "Global Interval",
+ "RESCHEDULED_CONTACTS": "Rescheduled contacts",
+ "INTERVAL_IS_OVERTIME": "Out of Interval",
+ "GLOBAL_INTERVAL_IS_OVERTIME": "Out of Interval (Global)",
+ "INTERVAL_IS_NULL": "Interval is Null",
+ "TIMEZONE_UNKNOW": "Timezone Unknow",
+ "INTERVAL_IS_EMPTY": "Interval is Empty",
+ "TOTAL_MANAGED": "Total Managed",
+ "OPEN": "Open",
+ "FRESH": "Fresh",
+ "CLOSED": "Closed",
+ "ALWAYS": "Always",
+ "NEVER": "Never",
+ "ONLY_IF_OPEN": "Only If Open",
+ "CHECKDUPLICATE": "Check Duplicate",
+ "PAGE": "Page",
+ "ROWSPERPAGE": "Rows per page",
+ "OF": "of",
+ "CHAT": "Chat",
+ "MAIL": "Email",
+ "SMS": "SMS",
+ "OPENCHANNEL": "Open Channel",
+ "FAX": "Fax",
+ "TEAMS_ASSOCIATION": "Teams Association",
+ "MANDATORYDISPOSITION": "Mandatory disposition",
+ "MANDATORYDISPOSITIONPAUSEID": "Mandatory disposition pause status",
+ "TOOLTIP_SCREENRECORDING_ON": "Screen Recording in progress",
+ "TOOLTIP_SCREENRECORDING_OFF": "Screen Recording available",
+ "PREVIEW_AUTO_RECALL_ME": "Automate Recall Me calls"
+ }
+}