"WAITING": "Waiting",
"TALKING": "Talking",
"ANSWERED": "Answered",
- "CONTACTITEMTYPE": "Contact item types",
- "ORDER_BY": "Order by",
- "RGBBACKGROUNDCOLOR": "RGB Background color",
- "NEW_CONTACTITEMTYPE": "New contact item type",
- "ADD_CONTACTITEMTYPE": "Add",
"UNMANAGED": "Unmanaged",
"CUSTOMTYPE": "Custom [path]",
"WEBREPORT": "Web Report",