{
"VOICE": {
+ "FAILUREREASON": "Failure reason",
+ "TEXT": "Text",
+ "DOWNLOADTRANSCRIBE_VOICERECORDING": "Download Transcript",
"INBOUND": "Inbound",
"OUTBOUND": "Outbound",
"DIALER": "Dialer",
"CREATED_AT": "Created At",
"CANT_PLAY_GSM_AUDIO_FILES": "Can't play gsm or wav49 audio files",
"APPLICATIONS_LIST": "Applications List",
- "LEGEND": {
- "CUSTOM_APPLICATION": "(*) - Custom application"
- },
- "ERRORS": {
- "PROJECT_REQUIRED": "Mandatory field",
- "TRUNK_REQUIRED": "Mandatory field",
- "VARIABLE_REQUIRED": "Mandatory field",
- "NAME_REQUIRED": "Mandatory field",
- "APPLICATION_NAME_REQUIRED": "Mandatory field",
- "TIMEOUT_REQUIRED": "Mandatory field",
- "PHONENUMBER_REQUIRED": "Mandatory field",
- "CONTEXT_REQUIRED": "Mandatory field",
- "DESTINATIONPATTERN_REQUIRED": "Mandatory field",
- "FULLNAME_REQUIRED": "Mandatory field",
- "EMAIL_REQUIRED": "Mandatory field",
- "EMAIL_MUST_VALID": "Wrong format",
- "MAILBOX_REQUIRED": "Mandatory field",
- "PASSWORD_REQUIRED": "Mandatory field",
- "CONFIRM_NOT_MATCH": "The passwords don't match",
- "TIMEZONE_REQUIRED": "Mandatory field",
- "PREFIX_REQUIRED": "Mandatory field",
- "OPTIONS_REQUIRED": "Mandatory field",
- "AFTERCALLWORKDURATION_REQUIRED": "Mandatory field",
- "TECHNOLOGY/RESOURCE_REQUIRED": "Mandatory field",
- "PHONE_REQUIRED": "Mandatory field",
- "VALUE_REQUIRED": "Mandatory field",
- "EXTENSION_REQUIRED": "Mandatory field",
- "PRIORITY_REQUIRED": "Mandatory field",
- "APPLICATION_REQUIRED": "Mandatory field",
- "OUTBOUNDROUTE_REQUIRED": "Mandatory field",
- "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "MAXLENGTH_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "RETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "WRAPUPTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "WEIGHT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "ANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "MINANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "PERIODICANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "AFTERCALLWORKDURATION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "MEMBERDELAY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "POSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "CUTDIGITS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "MAXSECONDS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "MAXMESSAGES_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
- "MAXMESSAGES_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
- "NAME_MUST_VALID_PATTERN": "Wrong format",
- "CALLERIDALL_MUST_VALID_PATTERN": "Wrong format",
- "MANDATORYDISPOSITIONPAUSEID_REQUIRED": "Mandatory field",
- "CALLER_ID_MUST_VALID_PATTERN": "Wrong format"
- },
"GENERAL": "General",
"TIMEOUT": "Timeout",
"MAXLENGTH": "Maximum Length",
"WEIGHT": "Weight",
"JOINWHENEMPTY": "Join when empty",
"LEAVEWHENEMPTY": "Leave when empty",
- "HELP": {
- "TIMEOUT": "How many seconds to ring a device",
- "MAXLENGTH": "Maximum number of callers allowed to wait in a queue: zero means unlimited",
- "RETRY": "Time in seconds to wait before calling the next agent in queue when the timeout is expired",
- "WRAPUPTIME": "Time in seconds to keep a queue member unavailable after completing a call",
- "WEIGHT": "Weight of a queue in order to define priority if members are associated with multiple queues",
- "JOINWHENEMPTY": "Used to control whether a caller is passed to a queue when no members are available",
- "LEAVEWHENEMPTY": "Used to control whether callers are made leave the queue when no members are available to take calls",
- "ANNOUNCEFREQUENCY": "How often to announce the caller’s position and/or estimated hold time in the queue (zero to disable)",
- "MINANNOUNCEFREQUENCY": "Minimum announcement frequency (useful when the caller’s position changes frequently)",
- "PERIODICANNOUNCEFREQUENCY": "Frequency of periodic announcements to the caller",
- "ANNOUNCEPOSITIONLIMIT": "Used if announce-position is defined as either 'limit' or 'more'",
- "AFTERCALLWORKDURATION": "Pause length triggered by the After Call Work option",
- "MEMBERDELAY": "Inserts a delay prior to the caller and agent in queue get connected",
- "MUSICONHOLD": "Sets the music class to use for a particular queue",
- "ANNOUNCETOAGENT": "Play an announcement to the agent answering the call (typically to let him know what queue the caller is coming from)",
- "RANDOMPERIODICANNOUNCE": "If yes, the defined periodic announcements will be played random",
- "ANNOUNCEHOLDTIME": "Plays the estimated hold time along with the periodic announcements (Yes/No/Once)",
- "ANNOUNCECALLERPOSITION": "Used to define if the caller’s position in the queue should be announced: No=never; Yes=always; Limit=only if it is within the limit defined by announce-position-limit; More= only if it is beyond the value defined by announce-position-limit",
- "REPORTHOLDTIMEAGENT": "Enables reporting caller’s hold time to the agent in queue prior to connection",
- "PERIODICANNOUNCE": "Set of periodic announcements to be played (in the order)",
- "HOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“Hold time”. Undefined=no announcement",
- "YOUARENEXTANNOUNCE": "Choose a Sound defined in Tools. Default=“You are now first in line”. Undefined=no announcement",
- "THEREAREANNOUNCE": "Choose a Sound defined in Tools. Default=“There are”. Undefined=no announcement",
- "WAITINGCALLSANNOUNCE": "Choose a Sound defined in Tools. Default=“calls waiting”. Undefined=no announcement",
- "ESTIMATEDHOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“The current estimated hold time is”. Undefined=no announcement",
- "MINUTESANNOUNCE": "Choose a Sound defined in Tools. Default=“minutes”. Undefined=no announcement",
- "MINUTEANNOUNCE": "Choose a Sound defined in Tools. Default=“minute”. Undefined=no announcement",
- "SECONDSANNOUNCE": "Choose a Sound defined in Tools. Default=“seconds”. Undefined=no announcement",
- "THANKYOUANNOUNCE": "Choose a Sound defined in Tools. Default=“Thank you for your patience”. Undefined=no announcement",
- "AFTERCALLWORK": "If enabled, the agent will be set on Pause after completing a call",
- "AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled it causes the agent to be paused in all queues he belongs to",
- "RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
- "TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
- "MONITORFORMAT": "Specifies the file format to use when recording. If monitor-format is inactive, calls will not be recorded",
- "CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
- "SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs)",
- "SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs)",
- "SETQUEUEENTRYVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information, see wiki docs)",
- "RECORDING": "Enable call recording",
- "VOICEMAIL_CONTEXT": "The context of the relative extension",
- "NAME": "Only numbers, letters and specific characters (._) are supported",
- "CALLERIDALL": "Supported format: \"CallerId\" <number>",
- "CALLER_ID": "Supported format: \"CallerId\" <number>",
- "MANDATORYDISPOSITIONPAUSEID": "Pause status to set during mandatory disposition"
- },
"MUSICONHOLD": "Music On Hold",
"ANNOUNCETOAGENT": "Announce To Agent",
"ANNOUNCEMENTS": "Announcements",
"CANT_DOWNLOAD_THIS_FILE": "Can't download this file",
"WRONG_EXTENSION": "The file presents the wrong extension",
"FILE_NOT_FOUND": "File not found",
- "TEAMS_ASSOCIATION": "Teams Association"
+ "TEAMS_ASSOCIATION": "Teams Association",
+ "TRANSCRIBE": "Transcribe",
+ "TRANSCRIPT": "Transcript",
+ "SENTIMENTANALYSIS": "Sentiment Analysis",
+ "TRANSCRIBESTATUS_COMPLETED": "Completed",
+ "TRANSCRIBESTATUS_IN_PROGRESS": "In progress",
+ "TRANSCRIBESTATUS_FAILED": "Failed",
+ "TRANSCRIBESTATUS_NEW": "New",
+ "TRANSCRIPTANALYSIS": "Transcript & Analysis",
+ "SENTIMENT_POSITIVE": "Positive",
+ "SENTIMENT_NEGATIVE": "Negative",
+ "SENTIMENT_NEUTRAL": "Neutral",
+ "SENTIMENT_MIXED": "Mixed",
+ "RUNTRANSCRIBE_VOICERECORDING": "Run Transcribe",
+ "RUNTRANSCRIBESENTIMENT_VOICERECORDING": "Run Transcribe&Sentiment",
+ "RUNSENTIMENT_VOICERECORDING": "Run Sentiment",
+ "SENTIMENT": "Sentiment",
+ "SERVICELEVEL": "Service level",
+ "LEGEND": {
+ "CUSTOM_APPLICATION": "(*) - Custom application"
+ },
+ "ERRORS": {
+ "PROJECT_REQUIRED": "Mandatory field",
+ "TRUNK_REQUIRED": "Mandatory field",
+ "VARIABLE_REQUIRED": "Mandatory field",
+ "NAME_REQUIRED": "Mandatory field",
+ "APPLICATION_NAME_REQUIRED": "Mandatory field",
+ "TIMEOUT_REQUIRED": "Mandatory field",
+ "PHONENUMBER_REQUIRED": "Mandatory field",
+ "CONTEXT_REQUIRED": "Mandatory field",
+ "DESTINATIONPATTERN_REQUIRED": "Mandatory field",
+ "FULLNAME_REQUIRED": "Mandatory field",
+ "EMAIL_REQUIRED": "Mandatory field",
+ "EMAIL_MUST_VALID": "Wrong format",
+ "MAILBOX_REQUIRED": "Mandatory field",
+ "PASSWORD_REQUIRED": "Mandatory field",
+ "CONFIRM_NOT_MATCH": "The passwords don't match",
+ "TIMEZONE_REQUIRED": "Mandatory field",
+ "PREFIX_REQUIRED": "Mandatory field",
+ "OPTIONS_REQUIRED": "Mandatory field",
+ "AFTERCALLWORKDURATION_REQUIRED": "Mandatory field",
+ "TECHNOLOGY/RESOURCE_REQUIRED": "Mandatory field",
+ "PHONE_REQUIRED": "Mandatory field",
+ "VALUE_REQUIRED": "Mandatory field",
+ "EXTENSION_REQUIRED": "Mandatory field",
+ "PRIORITY_REQUIRED": "Mandatory field",
+ "APPLICATION_REQUIRED": "Mandatory field",
+ "OUTBOUNDROUTE_REQUIRED": "Mandatory field",
+ "TIMEOUT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "MAXLENGTH_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "RETRY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "WRAPUPTIME_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "WEIGHT_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "ANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "MINANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "PERIODICANNOUNCEFREQUENCY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "AFTERCALLWORKDURATION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "MEMBERDELAY_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "POSITION_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "CUTDIGITS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "MAXSECONDS_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "MAXMESSAGES_MUST_BE_GREATER_THAN_OR_EQUAL_TO": "The value must be greater than or equal to",
+ "MAXMESSAGES_MUST_BE_LESS_THAN_OR_EQUAL_TO": "The value must be less than or equal to",
+ "NAME_MUST_VALID_PATTERN": "Wrong format",
+ "CALLERIDALL_MUST_VALID_PATTERN": "Wrong format",
+ "MANDATORYDISPOSITIONPAUSEID_REQUIRED": "Mandatory field",
+ "CALLER_ID_MUST_VALID_PATTERN": "Wrong format"
+ },
+ "HELP": {
+ "TIMEOUT": "How many seconds to ring a device",
+ "MAXLENGTH": "Maximum number of callers allowed to wait in a queue: zero means unlimited",
+ "RETRY": "Time in seconds to wait before calling the next agent in queue when the timeout is expired",
+ "WRAPUPTIME": "Time in seconds to keep a queue member unavailable after completing a call",
+ "WEIGHT": "Weight of a queue in order to define priority if members are associated with multiple queues",
+ "JOINWHENEMPTY": "Used to control whether a caller is passed to a queue when no members are available",
+ "LEAVEWHENEMPTY": "Used to control whether callers are made leave the queue when no members are available to take calls",
+ "ANNOUNCEFREQUENCY": "How often to announce the caller’s position and/or estimated hold time in the queue (zero to disable)",
+ "MINANNOUNCEFREQUENCY": "Minimum announcement frequency (useful when the caller’s position changes frequently)",
+ "PERIODICANNOUNCEFREQUENCY": "Frequency of periodic announcements to the caller",
+ "ANNOUNCEPOSITIONLIMIT": "Used if announce-position is defined as either 'limit' or 'more'",
+ "AFTERCALLWORKDURATION": "Pause length triggered by the After Call Work option",
+ "MEMBERDELAY": "Inserts a delay prior to the caller and agent in queue get connected",
+ "MUSICONHOLD": "Sets the music class to use for a particular queue",
+ "ANNOUNCETOAGENT": "Play an announcement to the agent answering the call (typically to let him know what queue the caller is coming from)",
+ "RANDOMPERIODICANNOUNCE": "If yes, the defined periodic announcements will be played random",
+ "ANNOUNCEHOLDTIME": "Plays the estimated hold time along with the periodic announcements (Yes/No/Once)",
+ "ANNOUNCECALLERPOSITION": "Used to define if the caller’s position in the queue should be announced: No=never; Yes=always; Limit=only if it is within the limit defined by announce-position-limit; More= only if it is beyond the value defined by announce-position-limit",
+ "REPORTHOLDTIMEAGENT": "Enables reporting caller’s hold time to the agent in queue prior to connection",
+ "PERIODICANNOUNCE": "Set of periodic announcements to be played (in the order)",
+ "HOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“Hold time”. Undefined=no announcement",
+ "YOUARENEXTANNOUNCE": "Choose a Sound defined in Tools. Default=“You are now first in line”. Undefined=no announcement",
+ "THEREAREANNOUNCE": "Choose a Sound defined in Tools. Default=“There are”. Undefined=no announcement",
+ "WAITINGCALLSANNOUNCE": "Choose a Sound defined in Tools. Default=“calls waiting”. Undefined=no announcement",
+ "ESTIMATEDHOLDTIMEANNOUNCE": "Choose a Sound defined in Tools. Default=“The current estimated hold time is”. Undefined=no announcement",
+ "MINUTESANNOUNCE": "Choose a Sound defined in Tools. Default=“minutes”. Undefined=no announcement",
+ "MINUTEANNOUNCE": "Choose a Sound defined in Tools. Default=“minute”. Undefined=no announcement",
+ "SECONDSANNOUNCE": "Choose a Sound defined in Tools. Default=“seconds”. Undefined=no announcement",
+ "THANKYOUANNOUNCE": "Choose a Sound defined in Tools. Default=“Thank you for your patience”. Undefined=no announcement",
+ "AFTERCALLWORK": "If enabled, the agent will be set on Pause after completing a call",
+ "AUTOPAUSE": "Enables/disables the automatic pause of agents who fail to answer a call. If enabled it causes the agent to be paused in all queues he belongs to",
+ "RINGINUSE": "To avoid/allow sending calls to members whose status is In Use",
+ "TIMEOUTRESTART": "If yes, this resets the timeout for an agent to answer when either a BUSY or CONGESTION status is received from the channel",
+ "MONITORFORMAT": "Specifies the file format to use when recording. If monitor-format is inactive, calls will not be recorded",
+ "CONTEXT": "Allows a caller to exit the queue by pressing a single DTMF digit. If a context is specified and the caller enters a number, that digit will attempt to be matched in the context specified, and dialplan execution will continue there",
+ "SETINTERFACEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information see wiki docs)",
+ "SETQUEUEVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent and leaving the queue, some variables will be set (for more information, see wiki docs)",
+ "SETQUEUEENTRYVARIABLES": "If set to yes, just prior to the caller being connected with a queue agent some variables will be set (for more information, see wiki docs)",
+ "RECORDING": "Enable call recording",
+ "VOICEMAIL_CONTEXT": "The context of the relative extension",
+ "NAME": "Only numbers, letters and specific characters (._) are supported",
+ "CALLERIDALL": "Supported format: \"CallerId\" <number>",
+ "CALLER_ID": "Supported format: \"CallerId\" <number>",
+ "MANDATORYDISPOSITIONPAUSEID": "Pause status to set during mandatory disposition",
+ "SERVICELEVEL": "Second settings for service level (default=0, no SL). Used for service level statistics (calls answered within service level time frame)"
+ }
}
}
\ No newline at end of file