{
+ "APPLICATION_CALLBACK": "Callback",
+ "APPLICATION_METHOD": "Method",
+ "APPLICATION_NEW_SMS_REQUEST": "New SMS Request",
+ "MESSAGE_SMS_ROOM_CLOSED": "SMS room already closed",
+ "MESSAGE_SMS_ROOM_CLOSED_DETAILS": "No available operations",
+ "MESSAGE_NO_SMS_DISPOSITIONS_AVAILABLE": "No dispositions available",
+ "MESSAGE_MAIL_ROOM_CLOSED": "Mail room already closed",
+ "MESSAGE_MAIL_ROOM_CLOSED_DETAILS": "No available operations",
"MESSAGE_NO_AVAILABLE_TEXT": "No available text",
+ "MESSAGE_NO_AVAILABLE_MODULES": "No available modules",
+ "MESSAGE_NO_DISPOSITIONS_AVAILABLE": "No dispositions available",
+ "MESSAGE_MAIL_DISPOSITION": "Do you want to dispose the interaction and change the status to ",
+ "MESSAGE_NO_LIST_CONFIGURED": "No list configured",
+ "MESSAGE_ALLOWED_NUMBERS_AND_LETTERS": "Allowed only numbers and letters",
+ "APPLICATION_EMAIL_DOMAIN": "Email Domain",
+ "APPLICATION_HOOKS": "Hooks",
+ "APPLICATION_DISPOSITIONS": "Dispositions",
+ "APPLICATION_INTERACTION": "Interaction",
+ "APPLICATION_INTERACTIONS": "Interactions",
+ "APPLICATION_DISPOSITION": "Disposition",
+ "APPLICATION_SEND_TO": "Send to",
+ "APPLICATION_REPLY": "Reply",
+ "APPLICATION_REPLY_TO_ALL": "Reply to all",
+ "APPLICATION_DISPOSITION": "Disposition",
+ "MESSAGE_WRONG_PATTERN": "Wrong pattern",
+ "MESSAGE_CHANGE_STATUS": "Do you want to change status to ",
+ "MESSAGE_CHAT_ALREADY_MANAGED": "Chat already managed",
+ "MESSAGE_MAIL_ALREADY_MANAGED": "Mail already managed",
+ "MESSAGE_SMS_ALREADY_MANAGED": "SMS already managed",
+ "APPLICATION_ACCOUNT_NAME": "Account Name",
+ "APPLICATION_AGENT_NAME": "Agent Name",
+ "APPLICATION_AGENT_EMAIL": "Agent Email",
+ "APPLICATION_INTERACTION_ID": "Interaction ID",
+ "APPLICATION_NEW_GROUP": "New Group",
+ "APPLICATION_ATTACHMENTS": "Attachments",
+ "APPLICATION_NO_ACCOUNT_SELECTED": "No account selected",
+ "APPLICATION_ROOMS": "Rooms",
+ "APPLICATION_GROUPS": "Groups",
+ "APPLICATION_ERROR": "Error",
+ "APPLICATION_MODULES": "Modules",
+ "APPLICATION_PERMITS": "Permissions",
"APPLICATION_AMOUNT": "Amount",
"APPLICATION_SMS": "Sms",
+ "DESCRIPTION_PHONE_NUMBER": "Phone number in international format without + or 00.",
"APPLICATION_NEW_MAIL_REQUEST": "New Mail Request",
"APPLICATION_NAME": "Name",
"APPLICATION_LAST_CALL": "Last Call",
"APPLICATION_CHANSPY_OPTION_W": "Enable private whisper mode, so the spying channel can talk to the spied-on channel but cannot listen to that channel.",
"APPLICATION_EMAIL_ADDRESS": "Email Address",
"APPLICATION_OUTGOING_MAIL_SERVER": "Outgoing Mail Server",
- "APPLICATION_OUTGOING_MAIL_SERVER": "Incoming Mail Server",
"APPLICATION_AGENTS_TIMELINE": "Agents Timeline",
"APPLICATION_SESSIONS_TIMELINE": "Sessions Timeline",
"APPLICATION_MEET_ALL_CONDITIONS": "Meet <b>all</b> these conditions",
"APPLICATION_APP": "App",
"APPLICATION_REPORT_AGENT_HISTORY": "Agent Report",
"APPLICATION_REPORT_CALL_HISTORY": "Call Report",
- "APPLICATION_REPORT_DIAL_HISTORY_HISTORY": "Dial Report",
"APPLICATION_REPORT_MAIL_SESSION_HISTORY": "Mail Report",
"APPLICATION_REPORT_MEMBER_HISTORY": "Member Report",
"APPLICATION_REPORT_QUEUE_HISTORY": "Queue Report",
"APPLICATION_QUESTIONTYPE": "Question Type",
"APPLICATION_QUESTIONLABEL": "Question Label",
"APPLICATION_QUESTION": "Question",
+ "APPLICATION_QUESTIONS": "Questions",
+ "APPLICATION_INPUTS": "Inputs",
+ "APPLICATION_INPUTLABEL": "Input Label",
+ "APPLICATION_INPUTVALUE": "Input Value",
"APPLICATION_COUNT": "Count",
"APPLICATION_CAPACITY": "Capacity",
"APPLICATION_NUMBER": "Number",
"APPLICATION_LISTS": "Lists",
"APPLICATION_LIST": "List",
"APPLICATION_DETAIL": "Detail",
+ "APPLICATION_QUESTION_DETAIL": "Questions Detail",
"APPLICATION_DETAILS": "Details",
"APPLICATION_ADD_FIELD": "Add field",
"APPLICATION_OTHER_FIELDS": "Other Fields",
"APPLICATION_PHONE": "Phone",
"APPLICATION_FAXHEADER": "Fax Header",
"APPLICATION_LOCALID": "Localid",
- "APPLICATION_MAXRATE": "Min Rate",
- "APPLICATION_MINRATE": "Max Rate",
+ "APPLICATION_MAXRATE": "Max Rate",
+ "APPLICATION_MINRATE": "Min Rate",
"APPLICATION_NEW_ROUTE": "New Route",
"APPLICATION_ROUTES_LIST": "Routes List",
"APPLICATION_TRUNKS": "Trunks",
"APPLICATION_APPEARANCE": "Appearance",
"APPLICATION_FORMS": "Forms",
"MESSAGE_CLOSE_EDITED_TAB": "There are some unsaved changes, do you really want to close?",
+ "MESSAGE_CLOSE_INCOMPLETE": "Script is incomplete, do you really want to close?",
+ "MESSAGE_CLOSE_COMPLETE": "Script Ended",
"APPLICATION_CONTINUE": "Continue",
"APPLICATION_INCOMING_MAIL_SERVER": "Incoming Mail Server",
"APPLICATION_DELETE_MAIL_FROM_SERVER": "Delete Mail From Server",
"APPLICATION_HOURS_SINCE_CREATED": "Hours since created",
"APPLICATION_TIME": "Time",
"APPLICATION_WEEKDAY": "WeekDay",
- "APPLICATION_MONTHDAY": "MonthDay",
+ "APPLICATION_MONTHDAY": "Month Day",
"APPLICATION_MONTH": "Month",
"APPLICATION_MAIN_COLOR": "Main color",
"APPLICATION_FOCUS_COLOR": "Focus color",
"APPLICATION_VERSION": "Version",
"APPLICATION_LAST_PAUSE": "Last Pause",
"APPLICATION_LAST_INCOMING_CALL": "Last Incoming Call",
- "MESSAGE_CONFIGURATION_COMPLETED": "Configuration complete! Confirm to procede",
+ "MESSAGE_CONFIGURATION_COMPLETED": "Configuration complete! Confirm to proceed.",
"MESSAGE_REQUIRED_FIELD": "Required Field",
"MESSAGE_WRONG_FORMAT": "Wrong Format",
"MESSAGE_WRONG_PASSWORD": "Wrong password",
"MESSAGE_ERROR": "Error",
"MESSAGE_SOMETHING_WENT_WRONG": "Something went wrong",
"MESSAGE_ARE_YOU_SURE_YOU_WANT_TO_CLOSE_THE_CHAT": "Are you sure you want to close the chat?",
+ "MESSAGE_ARE_YOU_SURE_YOU_WANT_TO_CLOSE_THE_MAIL": "Are you sure you want to close the mail?",
+ "MESSAGE_ARE_YOU_SURE_YOU_WANT_TO_CLOSE_THE_SMS": "Are you sure you want to close the SMS?",
"APPLICATION_MESSAGE_SEND_RETRY": "Attempt to resend the Email",
"MESSAGE_MESSAGE_SEND_RETRY": "Are you sure you want to retry to send the message?",
"MESSAGE_MAIL_ACCOUNT_UPDATE_SUCCESS": "Your mail account has been properly updated",
"MESSAGE_EMBED_SNIPPET": "Copy the following script and insert it into your website's HTML source code at the end of <body> tag. This code must be inserted into every page on which you wish to display the xCally Chat Snippet.",
"MESSAGE_NO_AVAILABLE_APPLICATIONS": "No available applications",
"MESSAGE_NO_AVAILABLE_WEBSITES": "No available websites",
+ "MESSAGE_NO_INFO_AVAILABLE": "No available info",
"MESSAGE_TRUNK_FAX_ASSOCIATED": "The Trunk is associated with one or more fax account, delete them first",
"APPLICATION_ALLOWED_CODECS": "Allowed Codecs",
"APPLICATION_CURRENT_PASSWORD": "Current Password",
"MESSAGE_EXIST_USERNAME": "Username already exist",
"MESSAGE_EXIST_EMAIL": "Email already exist",
"APPLICATION_ZENDESK": "Zendesk",
+ "APPLICATION_SID": "SID",
"APPLICATION_TOKEN": "Token",
+ "APPLICATION_SMS_TYPE": "SMS Type",
+ "APPLICATION_ACCOUNT_TYPE": "Account Type",
"APPLICATION_AUTHENTICATION_TYPE": "Authentication Type",
"MESSAGE_EXIST_DOMAIN": "Domain already exist",
"APPLICATION_CHECK_CONNECTION": "Check connection",
"APPLICATION_VOICEPAUSE": "Voice Pause",
"APPLICATION_MAILPAUSE": "Mail Pause",
"APPLICATION_CHATPAUSE": "Chat Pause",
+ "APPLICATION_SMSPAUSE": "Chat Pause",
"APPLICATION_FAXPAUSE": "Fax Pause",
"APPLICATION_BLACKLIST": "Blacklist",
"APPLICATION_PROCESSES": "Processes",
"DESCRIPTION_TD_AVGPROGRESS": "The average time, in seconds, from call setup up to answer for every call in the last Time Slice period.",
"DESCRIPTION_TD_TOTALDURATION": "The total time, in seconds, from call setup up to hangup for every call in the last Time Slice period.",
"DESCRIPTION_TD_TOTALDIAL": "The total time, in seconds, from answer up to hangup for every call in the last Time Slice period.",
- "DESCRIPTION_TD_FRESH": "",
+ "DESCRIPTION_TD_FRESH": "The number of contacts not called yet.",
"DESCRIPTION_TD_OUTOFTIME": "",
"DESCRIPTION_TD_INCIDENCE": "Percentage of succes call setup",
"DESCRIPTION_TD_MISSED": "The number of calls dropped by the Process in the last Time Slice period.",
"DESCRIPTION_TD_SUCCESS_CALL_SIZE": "This value is associated to property Drop max count.",
"APPLICATION_TIME_EXPIRED": "Time Expired",
"DESCRIPTION_TD_TIME_EXPIRED": "(Datetime, yyyy-MM-dd HH:mm:ss) When set, it means that the process has to stop automatically after this date.",
+ "APPLICATION_INTERNAL_DIAL": "Internal Dial",
+ "APPLICATION_EXTERNAL_DIAL": "External Dial",
"APPLICATION_EXTENDED_TIME_INTERVAL": "Extended Time Interval",
"DESCRIPTION_TD_EXTENDED_TIME_INTERVAL": "Specify the time interval (e.g. 8:30-20:00) when the contact is callable, in your specific Timezone. Default is always.",
"APPLICATION_ALLOW": "Allow",
- "APPLICATION_DISALLOW": "Disallow"
+ "APPLICATION_DISALLOW": "Disallow",
+ "APPLICATION_COMPANY_ID": "Company ID",
+ "APPLICATION_VAT": "VAT",
+ "APPLICATION_NETWORK": "Network",
+ "APPLICATION_AMD": "Answering Machine Detect",
+ "APPLICATION_CONGESTION": "Congestion",
+ "APPLICATION_DROP": "Drop",
+ "APPLICATION_NOANSWER": "No Answer",
+ "APPLICATION_NOSUCHEXTENSION": "No such extension",
+ "DESCRIPTION_TD_STATUS_AMD": "The number and the time (in minutes) before retrying to reach a contact failed for AMD reason. If set to 0, the Process uses properties Max Retries and Retry Time.",
+ "DESCRIPTION_TD_STATUS_BUSY": "The number and the time (in minutes) before retrying to reach a contact failed for BUSY reason. If set to 0, the Process uses properties Max Retries and Retry Time.",
+ "DESCRIPTION_TD_STATUS_CONGESTION": "The number and the time (in minutes) before retrying to reach a contact failed for CONGESTION reason. If set to 0, the Process uses properties Max Retries and Retry Time.",
+ "DESCRIPTION_TD_STATUS_DROP": "The number and the time (in minutes) before retrying to reach a DROPPED contact. If set to 0, the Process uses properties Max Retries and Retry Time.",
+ "DESCRIPTION_TD_STATUS_FAILED": "The number and the time (in minutes) before retrying to reach a FAILED contact. If set to 0, the Process uses properties Max Retries and Retry Time.",
+ "DESCRIPTION_TD_STATUS_NOANSWER": "The number and the time (in minutes) before retrying to reach a contact failed for NOASNWER reason. If set to 0, the Process uses properties Max Retries and Retry Time.",
+ "DESCRIPTION_TD_STATUS_NOSUCHEXTENSION": "The number and the time (in minutes) before retrying to reach a contact failed for NOSUCHEXTENSION reason. If set to 0, the Process uses properties Max Retries and Retry Time.",
+ "APPLICATION_LOCALNET": "Localnet",
+ "APPLICATION_EXTERNIP": "Externip",
+ "APPLICATION_NEW_LOCALNET": "New Localnet",
+ "APPLICATION_NEW_EXTERNIP": "New Externip",
+ "APPLICATION_EDIT_LOCALNET": "Edit Localnet",
+ "APPLICATION_EDIT_EXTERNIP": "Edit Externip",
+ "APPLICATION_MASK": "Mask",
+ "APPLICATION_INTEGRATION": "Integration",
+ "APPLICATION_DEFAULT_METRICS": "Default Metrics",
+ "APPLICATION_REPORT_SMS_SESSION_HISTORY": "SMS Report",
+ "APPLICATION_CM_CONTACTS": "Contacts",
+ "APPLICATION_VOICE_RECORDINGS": "Recordings",
+ "APPLICATION_TODAY": "Today",
+ "APPLICATION_RANGE": "Range",
+ "APPLICATION_MODEM": "Modem",
+ "APPLICATION_GATEWAY": "Gateway",
+ "APPLICATION_FAXDETECT": "Fax Detect",
+ "APPLICATION_T38TIMEOUT": "T.38 Timeout",
+ "APPLICATION_HEADERINFO": "Header Info",
+ "APPLICATION_LOCALSTATIONID": "Local Station Identifier",
+ "MESSAGE_INVALID_PATTERN_GATEWAY": "Invalid Gateway pattern",
+ "MESSAGE_INVALID_PATTERN_FAXDETECT": "Invalid Fax Detect pattern",
+ "MESSAGE_INVALID_T38TIMEOUT": "Invalid T.38 Timeout value",
+ "DESCRIPTION_ECM": "Error Connection Mode (ECM)",
+ "DESCRIPTION_HEADERINFO": "Outbound Fax Header information",
+ "DESCRIPTION_LOCALSTATIONID": "Local Station Identifier (telephone number)",
+ "DESCRIPTION_MINRATE": "Minimum transfer rate set before transmission. Possible values are: 2400, 4800, 7200, 9600, 12000 or 14400",
+ "DESCRIPTION_MAXRATE": "Maximum transfer rate set before transmission. Possible values are: 2400, 4800, 7200, 9600, 12000 or 14400",
+ "DESCRIPTION_MODEM": "Modem Type (v17/v27/v29)",
+ "DESCRIPTION_GATEWAY": "T.38 Fax Gateway, with optional fax activity timeout in seconds (yes/no/[timeout])",
+ "DESCRIPTION_FAXDETECT": "Enable Fax Detect with optional timeout in seconds (yes/t38/cng/[timeout]/no)",
+ "DESCRIPTION_T38TIMEOUT": "The timeout used for T.38 negotiation. The minimum value is 1000",
+ "APPLICATION_STANDARD": "Standard",
+ "APPLICATION_NEW_FAX_ACCOUNT": "New Fax Account",
+ "APPLICATION_QUEUE_PARAMETERS": "Queue Parameters",
+ "APPLICATION_TOTAL_CALLS": "Total Calls",
+ "APPLICATION_CHECK": "Check",
+ "MESSAGE_NO_AGENTS_AVAILABLE": "No agents available",
+ "APPLICATION_PEERSTATUS": "Peer Status",
+ "APPLICATION_FORMAT": "Format",
+ "APPLICATION_MEMBERNAME": "Member Name",
+ "APPLICATION_REMOTE_CONTROL": "Remote Control",
+ "APPLICATION_EXPIRES": "Expires",
+ "APPLICATION_ELAPSED_TIME": "Elapsed Time",
+ "APPLICATION_REPORT_SQUARE_HISTORY": "Square Report",
+ "APPLICATION_TODAY_STATS": "Today Stats",
+ "APPLICATION_DASHBOARD_NEW": "New",
+ "APPLICATION_DASHBOARD_OPEN": "Open",
+ "APPLICATION_DASHBOARD_CLOSED": "Closed",
+ "APPLICATION_REPORT_SQUARE_DETAILS_HISTORY": "Square Details Report",
+ "MESSAGE_WRONG_FILE_FORMAT": "Wrong File Format",
+ "MESSAGE_QUEUE_LIMIT_EXCEEDED": "Queue limit exceeded",
+ "APPLICATION_COMPANY_INFO": "Company Info",
+ "APPLICATION_USERNAME_TITLE": "Name Title",
+ "APPLICATION_EMAIL_TITLE": "Email Title",
+ "APPLICATION_ENQUIRY_MESSAGE_TITLE": "Message Title",
+ "APPLICATION_AGENTS_BUSY": "Agents Busy Message",
+ "APPLICATION_URL_FORWARD": "URL Forward",
+ "APPLICATION_ROOM_ID": "Room ID",
+ "APPLICATION_RESIZE": "Resize",
+ "MESSAGE_ARE_YOU_SURE_YOU_WANT_TO_CLOSE_THE_FAX": "Are you sure you want to close the fax?",
+ "APPLICATION_SCHEDULER": "Scheduler",
+ "APPLICATION_SCHEDULE": "Schedule",
+ "APPLICATION_SCHEDULES": "Schedules",
+ "APPLICATION_NEW_SCHEDULE": "New Schedule",
+ "APPLICATION_SEND_MAIL": "Send Mail",
+ "APPLICATION_REPORT_EXTRACTION": "Report Extraction",
+ "APPLICATION_HISTORY_MOVE": "Move to History DB",
+ "APPLICATION_DB_BACKUP": "Database Backup",
+ "APPLICATION_VALIDITY": "Validity Interval",
+ "APPLICATION_RUN_ON": "Run On",
+ "APPLICATION_PREVIOUS_DAY": "Previous Day",
+ "APPLICATION_LAST_SEVEN_DAYS": "Last 7 days",
+ "APPLICATION_LAST_THIRTY_DAYS": "Last 30 days",
+ "APPLICATION_LAST_MONTH": "Last Month",
+ "APPLICATION_EXECUTE_EVERY": "Execute every",
+ "APPLICATION_REPORT_RANGE": "Report Range",
+ "APPLICATION_DAY": "Day",
+ "APPLICATION_WEEK": "Week",
+ "APPLICATION_HOUR": "Hour",
+ "APPLICATION_WEEKDAYS": "Week Days",
+ "MESSAGE_FAX_ROOM_CLOSED": "Fax room already closed",
+ "MESSAGE_FAX_ROOM_CLOSED_DETAILS": "No available operations",
+ "APPLICATION_PAGE_TRANSFERRED": "Page Transferred",
+ "APPLICATION_CUSTOMER_JOURNEY": "Customer Journey",
+ "MESSAGE_FAX_MESSAGE_SEND_SUCCESS": "Your fax has been properly sent",
+ "APPLICATION_NEW_SMS_REQUEST": "New SMS Request",
+ "APPLICATION_NEW_FAX_REQUEST": "New Fax Request",
+ "APPLICATION_TAGGED_CHAT": "Tagged Chat",
+ "APPLICATION_TAGGED_MAIL": "Tagged Mails",
+ "APPLICATION_TAGGED_FAX": "Tagged Fax",
+ "APPLICATION_TAGGED_SMS": "Tagged Sms",
+ "APPLICATION_TAGGED_CONTACTS": "Tagged Contacts",
+ "APPLICATION_LAST_MAIL_NOTIFICATIONS": "Last Mail notifications",
+ "APPLICATION_MESSAGE_TAKEN": "Taken",
+ "APPLICATION_MESSAGE_LOST": "Lost",
+ "APPLICATION_MESSAGE_REJECTED": "Rejected",
+ "APPLICATION_LAST_CHAT_NOTIFICATIONS": "Last Chat notifications",
+ "APPLICATION_CHAT_TAKEN": "Taken",
+ "APPLICATION_CHAT_LOST": "Lost",
+ "APPLICATION_CHAT_REJECTED": "Rejected",
+ "APPLICATION_CHAT_ABANDONED": "Abandoned",
+ "APPLICATION_LAST_FAX_NOTIFICATIONS": "Last Fax notifications",
+ "APPLICATION_FAX_TAKEN": "Taken",
+ "APPLICATION_FAX_LOST": "Lost",
+ "APPLICATION_FAX_REJECTED": "Rejected",
+ "APPLICATION_LAST_SMS_NOTIFICATIONS": "Last Sms notifications",
+ "APPLICATION_SMS_TAKEN": "Taken",
+ "APPLICATION_SMS_LOST": "Lost",
+ "APPLICATION_SMS_REJECTED": "Rejected",
+ "APPLICATION_LAST_VOICE_NOTIFICATIONS": "Last Voice notifications",
+ "APPLICATION_VOICE_TAKEN": "Taken",
+ "APPLICATION_VOICE_LOST": "Lost",
+ "APPLICATION_VOICE_REJECTED": "Rejected",
+ "APPLICATION_VOICE_ABANDONED": "Abandoned",
+ "APPLICATION_VOICE_TAKEN_ELSEWHERE": "Taken elsewhere",
+ "APPLICATION_COMPLETED_BY": "Completed by",
+ "APPLICATION_VOICE_AGENT": "Agent",
+ "APPLICATION_VOICE_CALLER": "Caller",
+ "APPLICATION_VOICE_TRANSFER": "Transferred",
+ "APPLICATION_VOICE_NEW_CALL": "New Call",
+ "APPLICATION_SYSTEM": "System",
+ "APPLICATION_MEMORY": "Memory",
+ "APPLICATION_DISK": "Disk",
+ "APPLICATION_NUMBER_OF_CORES": "Number of Cores",
+ "DESCRIPTION_SERVER_URL": "Motion (Proxy) Address: it is mandatory if you want to fill the ticket body with Recoding URL",
+ "APPLICATION_LAST_EVENT": "Last Event",
+ "MESSAGE_SELECT_FOLDER": "Please select a folder",
+ "MESSAGE_CHAT_ROOM_CLOSED": "Chat room already closed",
+ "MESSAGE_CHAT_ROOM_CLOSED_DETAILS": "No available operations",
+ "APPLICATION_TALKING": "Talking",
+ "APPLICATION_COMPLETE": "Complete",
+ "APPLICATION_VOICE_BUSY": "Busy"
}