"APPLICATION_HTTP_REQUEST": "Http Request",
"APPLICATION_STOP_ROUTING": "Stop Routing",
"APPLICATION_METHOD": "Method",
+ "APPLICATION_ITEMS": "Items",
+ "APPLICATION_NEW": "New",
+ "APPLICATION_APPS_RINGGROUP": "Ring Group",
+ "APPLICATION_SERVICE": "Service",
"APPLICATION_NEW_SMS_REQUEST": "New SMS Request",
+ "APPLICATION_SECURE_PASSWORD": "Secure Password",
"MESSAGE_ROOM_CLOSED": "Room already closed",
"MESSAGE_ROOM_CLOSED_DETAILS": "No available operations",
"MESSAGE_SMS_ROOM_CLOSED": "SMS room already closed",
"MESSAGE_SMS_ROOM_CLOSED_DETAILS": "No available operations",
+ "MESSAGE_SEND_EMAIL_TO": "Please send an email to",
+ "MESSAGE_YOUR_LICENSE_IS_GOING_TO_EXPIRE": "Your license is going to expire",
+ "MESSAGE_YOUR_LICENSE_WILL_EXPIRE": "Your xCALLY Motion license will expire within",
+ "MESSAGE_DAYS": "days",
"MESSAGE_MAIL_ROOM_CLOSED": "Mail room already closed",
"MESSAGE_MAIL_ROOM_CLOSED_DETAILS": "No available operations",
- "MESSAGE_NO_AVAILABLE_TEXT": "No available text",
+ "MESSAGE_NO_AVAILABLE_TEXT ": "No available text ",
"MESSAGE_NO_AVAILABLE_MODULES": "No available modules",
"MESSAGE_NO_DISPOSITIONS_AVAILABLE": "No dispositions available",
"MESSAGE_MAIL_DISPOSITION": "Do you want to dispose the interaction and change the status to ",
"DESCRIPTION_QUEUE_MINUTE": "If not defined, will play the default value (“minute”). If set to an empty value, the prompt will not be played at all.",
"DESCRIPTION_QUEUE_SECONDS": "If not defined, will play the default value (“seconds”). If set to an empty value, the prompt will not be played at all.",
"DESCRIPTION_QUEUE_THANKYOU": "If not defined, will play the default value (“Thank you for your patience”). If set to an empty value, the prompt will not be played at all.",
- "DESCRIPTION_QUEUE_AUTOPAUSE": "Enables/disables the automatic pausing of members who fail to answer a call. A value of all causes this member to be paused in all queues she is a member of.",
+ "DESCRIPTION_QUEUE_AUTOPAUSE": "Enables/disables the automatic pausing of members who fail to answer a call. If active causes this member to be paused in all queues he is a member of.",
"DESCRIPTION_QUEUE_RINGINUSE": "Used to avoid sending calls to members whose status is In Use.",
"DESCRIPTION_QUEUE_MEMBER_DELAY": "Used if you want there to be a delay prior to the caller and queue member being connected to each other.",
"DESCRIPTION_QUEUE_TIMEOUTRESTART": "If set to yes, resets the timeout for an agent to answer if either a BUSY or CONGESTION status is received from the channel.",
"APPLICATION_NEW_ACCOUNT": "New Account",
"APPLICATION_TOOLS": "Tools",
"APPLICATION_STAFF": "Staff",
- "APPLICATION_EXPORT_TO_EXCEL": "Eport to Excel",
- "APPLICATION_EXPORT_TO_CSV": "Eport to CSV",
- "APPLICATION_EXPORT_TO_XML": "Eport to XML",
+ "APPLICATION_EXPORT_TO_EXCEL": "Export to Excel",
+ "APPLICATION_EXPORT_TO_CSV": "Export to CSV",
+ "APPLICATION_EXPORT_TO_XML": "Export to XML",
"APPLICATION_SEARCH": "Search",
"APPLICATION_RESET": "Reset",
"APPLICATION_SELECT": "Select",
"APPLICATION_SQUARED": "Squared",
"APPLICATION_HEADER_SHAPE": "Header Shape",
"APPLICATION_HEADER_ONLINE": "Header Online",
- "APPLICATION_USERNAME_PLACEHOLDER": "Username Placeholder",
+ "APPLICATION_NAME_PLACEHOLDER": "Name Placeholder",
"APPLICATION_EMAIL_PLACEHOLDER": "Email Placeholder",
"APPLICATION_START_CHAT_BUTTON": "Start Chat Button",
"APPLICATION_RESTART": "Restart",
"MESSAGE_MAIL_MESSAGE_NEW": "New available request",
"MESSAGE_NO_AVAILABLE_TEAMS": "No available teams.",
"DESCRIPTION_VOICE_CONTEXT": "The context of the relative extension.",
- "DESCRIPTION_VOICE_HOST": "The domain or host name for the SIP server.",
+ "DESCRIPTION_VOICE_HOST": "How to find the client - IP or host name. If you want the phone to register itself, use the keyword dynamic instead of Host IP.",
"DESCRIPTION_VOICE_NAT": "Changes the behaviour of Asterisk for clients behind a firewall.If any of the comma-separated options is 'no', Asterisk will ignore any other settings and set nat=no.",
"DESCRIPTION_VOICE_TYPE": "Determines the SIP role within asterisk. User: used to authenticate incoming - Peer: for outgoing calls - Friend: covers both characteristics of the above.",
"DESCRIPTION_VOICE_CODEC": "Allowed codecs in order of preference.",
"DESCRIPTION_TD_CHECK_MISSED": "If set to YES the process checks missed call when it runs in predictive mode (Autodial Level > 0). Default is YES.",
"APPLICATION_CHANNEL_LIMIT": "Channels Limit",
"DESCRIPTION_TD_CHANNEL_LIMIT": "The maximum number of Asterisk Channels for outgoing calls. Notice: set this value greater than 0 for IVR process. The value 0 means no upperbound limits.",
- "APPLICATION_CONTEXT_FOR_OTHER_CALLS": "Context for other calls",
+ "APPLICATION_CONTEXT_FOR_OTHER_CALLS": "Context for other calls (i.e. Planning Peer)",
"DESCRIPTION_TD_CONTEXT_FOR_OTHER_CALLS": "The Asterisk Context where the calls are routed to put in contact the agent directly with his planned calls.",
"APPLICATION_EXTENSION_FOR_OTHER_CALLS": "Extension for other calls",
"DESCRIPTION_TD_EXTENSION_FOR_OTHER_CALLS": "The destination extension to put in contact the agent directly with his planned calls, in which the dialplan execution begins if the device is answered.",
"MESSAGE_WRONG_FILE_FORMAT": "Wrong File Format",
"MESSAGE_QUEUE_LIMIT_EXCEEDED": "Queue limit exceeded",
"APPLICATION_COMPANY_INFO": "Company Info",
- "APPLICATION_USERNAME_TITLE": "Name Title",
+ "APPLICATION_NAME_TITLE": "Name Title",
"APPLICATION_EMAIL_TITLE": "Email Title",
"APPLICATION_ENQUIRY_MESSAGE_TITLE": "Message Title",
"APPLICATION_AGENTS_BUSY": "Agents Busy Message",
"APPLICATION_TAGGED_CONTACTS": "Tagged Contacts",
"APPLICATION_LAST_MAIL_NOTIFICATIONS": "Last Mail notifications",
"APPLICATION_MESSAGE_TAKEN": "Taken",
- "APPLICATION_MESSAGE_LOST": "Lost",
+ "APPLICATION_MESSAGE_LOST": "Waiting/Lost",
"APPLICATION_MESSAGE_REJECTED": "Rejected",
"APPLICATION_LAST_CHAT_NOTIFICATIONS": "Last Chat notifications",
"APPLICATION_CHAT_TAKEN": "Taken",
- "APPLICATION_CHAT_LOST": "Lost",
+ "APPLICATION_CHAT_LOST": "Waiting/Lost",
"APPLICATION_CHAT_REJECTED": "Rejected",
"APPLICATION_CHAT_ABANDONED": "Abandoned",
"APPLICATION_LAST_FAX_NOTIFICATIONS": "Last Fax notifications",
"APPLICATION_FAX_TAKEN": "Taken",
- "APPLICATION_FAX_LOST": "Lost",
+ "APPLICATION_FAX_LOST": "Waiting/Lost",
"APPLICATION_FAX_REJECTED": "Rejected",
"APPLICATION_LAST_SMS_NOTIFICATIONS": "Last Sms notifications",
"APPLICATION_SMS_TAKEN": "Taken",
- "APPLICATION_SMS_LOST": "Lost",
+ "APPLICATION_SMS_LOST": "Waiting/Lost",
"APPLICATION_SMS_REJECTED": "Rejected",
"APPLICATION_LAST_VOICE_NOTIFICATIONS": "Last Voice notifications",
"APPLICATION_VOICE_TAKEN": "Taken",
"MESSAGE_CHAT_ROOM_CLOSED": "Chat room already closed",
"MESSAGE_CHAT_ROOM_CLOSED_DETAILS": "No available operations",
"APPLICATION_TALKING": "Talking",
- "APPLICATION_COMPLETE": "Complete",
+ "APPLICATION_COMPLETE": "Ready",
"APPLICATION_VOICE_BUSY": "Busy",
"APPLICATION_IFRAME": "iFrame",
"APPLICATION_OUTBOUND_ROUTE": "Outbound Route",
"APPLICATION_ERRORS": "Errors",
"APPLICATION_TAKE_A_TOUR": "Take a tour!",
"TOUR_MAIN_WELCOME": "Welcome to the XCALLY Motion Tour!",
- "TOUR_MAIN_DISCOVER_MOTION": "Discover XCALLY in 12 simple steps!",
+ "TOUR_MAIN_DISCOVER_MOTION": "Discover XCALLY in a few simple steps!",
"TOUR_MAIN_DASHBOARD": "Dashboard",
"TOUR_MAIN_DASHBOARD_MESSAGE": "Here your supervisor can control your customer care KPI through predefined REAL TIME Dashboards.",
"TOUR_MAIN_YOURDASHBOARD": "Your Dashboards",
"APPLICATION_PARTIAL": "PARTIAL",
"APPLICATION_LAST_OPENCHANNEL_NOTIFICATIONS": "Last OpenChannel notifications",
"APPLICATION_OPENCHANNEL_TAKEN": "Taken",
- "APPLICATION_OPENCHANNEL_LOST": "Lost",
+ "APPLICATION_OPENCHANNEL_LOST": "Waiting/Lost",
"APPLICATION_OPENCHANNEL_REJECTED": "Rejected",
"APPLICATION_NEW_OPENCHANNEL_REQUEST": "New OpenChannel request",
- "MESSAGE_PASSWORD_FORMAT": "Must contain at least 8 characters, with at least one character from each of the 4 character classes (alphabetic lower and upper case; numeric, symbols).",
+ "MESSAGE_PASSWORD_FORMAT": "Must contain at least 8 characters, with a minium of 1 lowercase letter, 1 uppercase letter, 1 numeric character and 1 special character ~!@#$%^&-_=+[{]}.",
+ "MESSAGE_PASSWORD_LIGHT_FORMAT": "Must contain at least 6 characters.",
"APPLICATION_ASTERISK_CONSOLE": "Asterisk Console",
"APPLICATION_INSERT_COMMAND": "Insert your command here",
"DESCRIPTION_ENTER_TO_COMMAND": "Press Enter to send command",
"MESSAGE_DELETE_NODE": "Do you really want to delete the current folder",
"MESSAGE_ALL_REPORTS_WILL_BE_DELETED": "All the containing reports will be removed too!",
"APPLICATION_DELETE_FOLDER": "Delete Folder",
- "MESSAGE_NO_USER_QUEUES": "No queues associated for the user"
+ "MESSAGE_NO_USER_QUEUES": "No queues associated for the user",
+ "APPLICATION_QUEUE_CALLS": "Queue Calls",
+ "APPLICATION_OUTBOUND_CALLS": "Outbound Calls",
+ "MESSAGE_TO_LIMIT": "Insert only one number",
+ "APPLICATION_START_INDEX": "Start index",
+ "MESSAGE_GSM_PREVIEW_NOT_SUPPORTED": "Gsm file preview not supported",
+ "MESSAGE_STARTING_FROM_INTERNAL": "Starting from the internal",
+ "MESSAGE_MAX_NUM_OF_BULK_AGENTS_IS": "the maximum number of consecutive agents is",
+ "MESSAGE_INSERT_YOUR_TEXT_HERE": "Insert your text here...",
+ "APPLICATION_ENABLE_RECORDING": "Enable Recording",
+ "APPLICATION_POSITION": "Position",
+ "APPLICATION_TIMEZONE": "TimeZone",
+ "APPLICATION_ATTACH": "Attach",
+ "APPLICATION_ENVELOPE": "Envelope",
+ "APPLICATION_EMAIL_BODY": "Email Body",
+ "APPLICATION_EMAIL_SUBJECT": "Email Subject",
+ "APPLICATION_MAX_SECONDS": "Max Seconds",
+ "APPLICATION_MAX_MESSAGES": "Max Messages",
+ "APPLICATION_SETQUEUEVAR": "Set queue Variables",
+ "APPLICATION_SETQUEUEENTRYVAR": "Set queue entry Variables",
+ "DESCRIPTION_SETINTERFACEVAR": "If set to yes, just prior to the caller being bridged with a queue member some variables will be set(see",
+ "DESCRIPTION_SETQUEUEVAR": "If set to yes, just prior to the caller being bridged with a queue member and just prior to the caller leaving the queue some variables will be set(see",
+ "DESCRIPTION_SETQUEUEENTRYVAR": "If set to yes, just prior to the caller being bridged with a queue member some variables will be set(see",
+ "APPLICATION_TIME_INTERVAL": "Time interval",
+ "APPLICATION_USEFUL_LINKS": "Useful Links",
+ "APPLICATION_CONTACT_US": "Contact Us",
+ "MESSAGE_NO_INTERVAL_AVAILABLE": "No interval available",
+ "APPLICATION_TD_DISPOSAL": "Show Disposal",
+ "DESCRIPTION_TD_DISPOSAL": "Open a disposal tab when a call is hung up",
+ "APPLICATION_ANSWER": "Answer",
+ "APPLICATION_EMAIL_FROM_ACCOUNT": "Email from account",
+ "APPLICATION_REPORT_TDIAL": "Motion Dialer Report",
+ "MESSAGE_PULL_COMPLETED": "The files have been updated, wait for the finalization...",
+ "MESSAGE_NO_UPDATES": "The software is already up to date!",
+ "MESSAGE_SOMEONE_LOGGED_YOU_OUT": "Someone logged you out, do you want to stay logged?",
+ "APPLICATION_CONTACTS_WITHOUT_PHONE": "The rows without a valid phone are",
+ "APPLICATION_ACCOUNT_CODE": "Account Code",
+ "MESSAGE_MOTION_DIALER_CALL": "Motion Dialer Call",
+ "APPLICATION_CALLED_NUMBER": "Called Number",
+ "MESSAGE_UPDATE_COMPLETED": "Done it!</br>Please restart the Motion services to complete the update:<ul><li>service motion restart</li><li>service tigerd restart</li></ul>",
+ "APPLICATION_ANNOUNCE_OVERRIDE": "Announce Override",
+ "APPLICATION_AGI": "AGI",
+ "APPLICATION_GOSUB": "GoSub",
+ "APPLICATION_MACRO": "Macro",
+ "APPLICATION_RULE": "Rule",
+ "MESSAGE_DASHBOARD_TOO_BIG": "Dashboard too big, remove some widgets before saving!",
+ "APPLICATION_USER_HAS_VOICE_QUEUES": "User Voice Queues",
+ "APPLICATION_CURRENT_VERSION": "Current Version",
+ "APPLICATION_LAST_PERFORMED_UPDATE": "Last performed update",
+ "APPLICATION_LATEST_VERSION": "Latest Version",
+ "APPLICATION_LAST_SOFTWARE_UPDATE_AVAILABLE": "Last software update available",
+ "APPLICATION_CHANGELOG": "ChangeLog",
+ "APPLICATION_RELEASED_AT": "Released At",
+ "APPLICATION_LIST_ID": "List ID",
+ "MESSAGE_REQUEST_TOO_BIG": "Request too big, remove some property before sending the request!",
+ "APPLICATION_OPENCHANNEL": "Open Channel",
+ "APPLICATION_POLLING": "Polling",
+ "APPLICATION_POLLING_TIMEOUT": "Polling Timeout (seconds, 60 minimum)",
+ "APPLICATION_SHOW_TIMERS": "Show Timers",
+ "APPLICATION_OMNI_REALTIME": "Omni Realtime",
+ "APPLICATION_CONVERT_TO_TD": "Convert to Motion Dialer List",
+ "APPLICATION_TD_LIST": "Motion Dialer List",
+ "MESSAGE_NO_SERVICE_MAIL_ACCOUNT": "No Mail Acoount has been set as Service.",
+ "APPLICATION_MAIL_ACCOUNTS": "Mail Accounts",
+ "APPLICATION_TD_VARIABLES": "Motion Dialer Variables",
+ "APPLICATION_AGENT_LOGOUT": "Agent Logout",
+ "MESSAGE_AGENT_LOGOUT": "Are you sure you want to logout the agent",
+ "APPLICATION_SHOW_WEB_BAR": "Show Web Bar",
+ "APPLICATION_LICENSE_STATUS": "License Status",
+ "MESSAGE_MAX_VARIABLES": "Select a maximum of 10 variables for the Motion Dialer",
+ "APPLICATION_MOTION_DIALER_CALLS": "Motion Dialer Calls",
+ "APPLICATION_WEB_POPUP": "Web Popup",
+ "MESSAGE_FIRST_LOGIN_PASSWORD_RESET": "Please reset the default Administrator password before proceeding!",
+ "APPLICATION_COMPANYID": "Company",
+ "APPLICATION_LISTID": "List",
+ "APPLICATION_LIST_NAME": "List Name",
+ "APPLICATION_FAILED_ROWS": "Failed CSV rows",
+ "APPLICATION_MODE": "Mode",
+ "APPLICATION_ATTACHMENT": "Attachment",
+ "APPLICATION_DUPLICATED_CONTACTS": "Duplicated contacts",
+ "APPLICATION_STUNADDR": "STUN Address",
+ "DESCRIPTION_STUNADDR": "STUN Address Example: mystun.server.com:3478",
+ "APPLICATION_MAPPING": "Mapping",
+ "APPLICATION_DEFAULT_MAPPING": "Default Mapping",
+ "APPLICATION_MAPPING_MODULE": "Mapping Module",
+ "APPLICATION_MAPPING_FIELDS": "Mapping Fields",
+ "APPLICATION_CALLGROUP": "Call Group",
+ "DESCRIPTION_VOICE_CALLGROUP": "Defines the agent's callgroup",
+ "APPLICATION_PICKUPGROUP": "Pickup Group",
+ "DESCRIPTION_VOICE_PICKUPGROUP": "Defines the groups in which the agent can answer calls",
+ "APPLICATION_SHOW_OMNI_DESKTOP_BUTTON": "Show Omni Desktop button",
+ "APPLICATION_REQUIRED": "Required",
+ "APPLICATION_WAITING_QC": "Waiting QC",
+ "APPLICATION_WAITING_QC_EXTENDED": "Waiting Queue Calls",
+ "APPLICATION_ACTIVE_QC": "Active QC",
+ "APPLICATION_ACTIVE_QC_EXTENDED": "Active Queue Calls",
+ "APPLICATION_ANSWERED_QC": "Answered QC",
+ "APPLICATION_ANSWERED_QC_EXTENDED": "Answered Queue Calls",
+ "APPLICATION_ABANDONED_QC": "Abandoned QC",
+ "APPLICATION_ABANDONED_QC_EXTENDED": "Abandoned Queue Calls",
+ "APPLICATION_AVG_ANSWER_TIME_QC": "QC AAT",
+ "APPLICATION_AVG_ANSWER_TIME_QC_EXTENDED": "Queue Calls Average Answer Time",
+ "APPLICATION_AVG_TALK_TIME_QC": "QC ATT",
+ "APPLICATION_AVG_TALK_TIME_QC_EXTENDED": "Queue Calls Average Talk Time",
+ "APPLICATION_ANSWER_RATE_QC": "QC Answer Rate",
+ "APPLICATION_ANSWER_RATE_QC_EXTENDED": "Queue Calls Answer Rate",
+ "APPLICATION_ABANDON_RATE_QC": "QC Abandon Rate",
+ "APPLICATION_ABANDON_RATE_QC_EXTENDED": "Queue Calls Abandon Rate",
+ "APPLICATION_TOTAL_OFFERED_QC": "Total Offered QC",
+ "APPLICATION_TOTAL_OFFERED_QC_EXTENDED": "Total Offered Queue Calls",
+ "APPLICATION_UNMANAGED_QC": "Unmanaged QC",
+ "APPLICATION_UNMANAGED_QC_EXTENDED": "Unmanaged Queue Calls",
+ "APPLICATION_MANUAL_OUTBOUND_OB": "Manual Outbound",
+ "APPLICATION_MANUAL_OUTBOUND_OB_EXTENDED": "Manual Outbound Calls",
+ "APPLICATION_GLOBAL_DURATION_OB": "Global Duration",
+ "APPLICATION_GLOBAL_DURATION_OB_EXTENDED": "Global Outbound Calls Duration",
+ "APPLICATION_ANSWERED_OB": "Answered",
+ "APPLICATION_ANSWERED_OB_EXTENDED": "Answered Outbound Calls",
+ "APPLICATION_AVG_DURATION_OB": "AVG Duration",
+ "APPLICATION_AVG_DURATION_OB_EXTENDED": "Average Outbound Calls Duration",
+ "APPLICATION_ANSWER_RATE_OB": "Answer Rate",
+ "APPLICATION_ANSWER_RATE_OB_EXTENDED": "Outbound Calls Answer Rate",
+ "APPLICATION_MOTION_DIALER_CALLS_OB": "Motion Dialer Calls",
+ "APPLICATION_MOTION_DIALER_CALLS_OB_EXTENDED": "Motion Dialer Outbound Calls",
+ "APPLICATION_DASHBOARD_NEW_FI": "New FI",
+ "APPLICATION_DASHBOARD_NEW_FI_EXTENDED": "New",
+ "APPLICATION_DASHBOARD_OPEN_FI": "Open FI",
+ "APPLICATION_DASHBOARD_OPEN_FI_EXTENDED": "Open Fax Interactions",
+ "APPLICATION_DASHBOARD_PENDING_FI": "Pending FI",
+ "APPLICATION_DASHBOARD_PENDING_FI_EXTENDED": "Pending Fax Interactions",
+ "APPLICATION_DASHBOARD_CLOSED_FI": "Closed FI",
+ "APPLICATION_DASHBOARD_CLOSED_FI_EXTENDED": "Closed Fax Interactions",
+ "APPLICATION_TOTAL_FI": "Total FI",
+ "APPLICATION_TOTAL_FI_EXTENDED": "Total Fax Interactions",
+ "APPLICATION_TIMEOUT_FA": "Timeout FA",
+ "APPLICATION_TIMEOUT_FA_EXTENDED": "Timeout Fax Applications",
+ "APPLICATION_WAITING_FA": "Waiting FA",
+ "APPLICATION_WAITING_FA_EXTENDED": "Waiting Fax Applications",
+ "APPLICATION_DASHBOARD_NEW_EI": "New EI",
+ "APPLICATION_DASHBOARD_NEW_EI_EXTENDED": "New Email Interactions",
+ "APPLICATION_DASHBOARD_OPEN_EI": "Open EI",
+ "APPLICATION_DASHBOARD_OPEN_EI_EXTENDED": "Open Email Interactions",
+ "APPLICATION_DASHBOARD_PENDING_EI": "Pending EI",
+ "APPLICATION_DASHBOARD_PENDING_EI_EXTENDED": "Pending Email Interactions",
+ "APPLICATION_DASHBOARD_CLOSED_EI": "Closed EI",
+ "APPLICATION_DASHBOARD_CLOSED_EI_EXTENDED": "Closed Email Interactions",
+ "APPLICATION_TOTAL_EI": "Total EI",
+ "APPLICATION_TOTAL_EI_EXTENDED": "Total Email Interactions",
+ "APPLICATION_TIMEOUT_EA": "Timeout MA",
+ "APPLICATION_TIMEOUT_EA_EXTENDED": "Timeout Email Applications",
+ "APPLICATION_WAITING_EA": "Waiting MA",
+ "APPLICATION_WAITING_EA_EXTENDED": "Waiting Email Applications",
+ "APPLICATION_DASHBOARD_NEW_OI": "New OI",
+ "APPLICATION_DASHBOARD_NEW_OI_EXTENDED": "New Openchannel Interactions",
+ "APPLICATION_DASHBOARD_OPEN_OI": "Open OI",
+ "APPLICATION_DASHBOARD_OPEN_OI_EXTENDED": "Open Openchannel Interactions",
+ "APPLICATION_DASHBOARD_PENDING_OI": "Pending OI",
+ "APPLICATION_DASHBOARD_PENDING_OI_EXTENDED": "Pending Openchannel Interactions",
+ "APPLICATION_DASHBOARD_CLOSED_OI": "Closed OI",
+ "APPLICATION_DASHBOARD_CLOSED_OI_EXTENDED": "Closed Openchannel Interactions",
+ "APPLICATION_TOTAL_OI": "Total OI",
+ "APPLICATION_TOTAL_OI_EXTENDED": "Total Openchannel Interactions",
+ "APPLICATION_TIMEOUT_OA": "Timeout OA",
+ "APPLICATION_TIMEOUT_OA_EXTENDED": "Timeout Openchannel Applications",
+ "APPLICATION_WAITING_OA": "Waiting OA",
+ "APPLICATION_WAITING_OA_EXTENDED": "Waiting Openchannel Applications",
+ "APPLICATION_DASHBOARD_NEW_SI": "New SI",
+ "APPLICATION_DASHBOARD_NEW_SI_EXTENDED": "New SMS Interactions",
+ "APPLICATION_DASHBOARD_OPEN_SI": "Open SI",
+ "APPLICATION_DASHBOARD_OPEN_SI_EXTENDED": "Open SMS Interactions",
+ "APPLICATION_DASHBOARD_PENDING_SI": "Pending SI",
+ "APPLICATION_DASHBOARD_PENDING_SI_EXTENDED": "Pending SMS Interactions",
+ "APPLICATION_DASHBOARD_CLOSED_SI": "Closed SI",
+ "APPLICATION_DASHBOARD_CLOSED_SI_EXTENDED": "Closed SMS Interactions",
+ "APPLICATION_TOTAL_SI": "Total SI",
+ "APPLICATION_TOTAL_SI_EXTENDED": "Total SMS Interactions",
+ "APPLICATION_TIMEOUT_SA": "Timeout SA",
+ "APPLICATION_TIMEOUT_SA_EXTENDED": "Timeout SMS Applications",
+ "APPLICATION_WAITING_SA": "Waiting SA",
+ "APPLICATION_WAITING_SA_EXTENDED": "Waiting SMS Appllications",
+ "APPLICATION_DASHBOARD_WAITING_NEW_CI": "Waiting/New CI",
+ "APPLICATION_DASHBOARD_WAITING_NEW_CI_EXTENDED": "Waiting/New Chat Interactions",
+ "APPLICATION_DASHBOARD_OPEN_CI": "Open CI",
+ "APPLICATION_DASHBOARD_OPEN_CI_EXTENDED": "Open Chat Interactions",
+ "APPLICATION_UNMANAGED_CI": "Unmanaged CI",
+ "APPLICATION_UNMANAGED_CI_EXTENDED": "Unmanaged Chat Interactions",
+ "APPLICATION_DASHBOARD_CLOSED_CI": "Closed CI",
+ "APPLICATION_DASHBOARD_CLOSED_CI_EXTENDED": "Closed Chat Interactions",
+ "APPLICATION_DASHBOARD_ABANDONED_CI": "Abandoned CI",
+ "APPLICATION_DASHBOARD_ABANDONED_CI_EXTENDED": "Abandoned Chat Interactions",
+ "APPLICATION_TOTAL_CI": "Total CI",
+ "APPLICATION_TOTAL_CI_EXTENDED": "Total Chat Interactions",
+ "APPLICATION_TIMEOUT_CA": "Timeout CA",
+ "APPLICATION_TIMEOUT_CA_EXTENDED": "Timeout Chat Applications",
+ "APPLICATION_WAITING_CA": "Waiting CA",
+ "APPLICATION_WAITING_CA_EXTENDED": "Waiting Chat Applications",
+ "APPLICATION_WIDGET_SETTINGS": "Widget Settings",
+ "APPLICATION_WIDGET_TRESHOLD": "Treshold",
+ "DESCRIPTION_WIDGET_TRESHOLD": "Enable a limit after wich a warning icon is shown",
+ "APPLICATION_THRESHOLD_LIMIT": "Treshold Limit",
+ "APPLICATION_RINGTIMEOUT": "Ring timeout",
+ "DESCRIPTION_TD_STATUS_RINGTIMEOUT": "The number and the time (in minutes) before retrying to reach a contact failed for RINGTIMEOUT reason. If set to 0, the Process uses properties Max Retries and Retry Time.",
+ "APPLICATION_TRIGGER_UP": "Call Answer",
+ "APPLICATION_TRIGGER_REJECTED": "Agent Rejected",
+ "APPLICATION_TRIGGER_RINGNOANSWER": "Agent ring timeout",
+ "APPLICATION_TRIGGER_HANGUP": "Call Hangup",
+ "APPLICATION_TRIGGER_RINGING": "Call Ringing",
+ "APPLICATION_TRIGGER_ABANDONED": "Call Abandoned",
+ "APPLICATION_MOTION_BAR_CUSTOMIZATION": "Motion Bar Customization",
+ "APPLICATION_OLD_UID": "Old UID",
+ "APPLICATION_NEW_UID": "New UID",
+ "APPLICATION_VIDEO_ON": "Video On",
+ "APPLICATION_APPS_VIDEOON": "Video On",
+ "APPLICATION_DOMAIN": "Domain",
+ "APPLICATION_THEME": "Theme"
}
git://repos.xcallymotion.com / motion.git / blobdiff