// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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Papa=require(_0xfd7c('0xd'));var Redis=require('ioredis');var authService=require(_0xfd7c('0xe'));var qs=require(_0xfd7c('0xf'));var as=require(_0xfd7c('0x10'));var hardwareService=require('../../config/license/hardware');var logger=require(_0xfd7c('0x11'))(_0xfd7c('0x12'));var utils=require(_0xfd7c('0x13'));var config=require(_0xfd7c('0x14'));var licenseUtil=require(_0xfd7c('0x15'));var db=require('../../mysqldb')['db'];config[_0xfd7c('0x16')]=_[_0xfd7c('0x17')](config[_0xfd7c('0x16')],{'host':_0xfd7c('0x18'),'port':0x18eb});var socket=require(_0xfd7c('0x19'))(new Redis(config['redis']));require(_0xfd7c('0x1a'))[_0xfd7c('0x1b')](socket);var jayson=require(_0xfd7c('0x1c'));var client=jayson[_0xfd7c('0x1d')]['http']({'port':0x232b});var client9004=jayson['client']['http']({'port':0x232c});function respondWithRpcPromise(_0x19b0fc,_0x31123f,_0x59314e,_0x2c3b11){return new BPromise(function(_0x249874,_0x4e4925){var _0x3ea333=_0x2c3b11||client;return 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saveUpdates(_0x4043dc,_0x2045cd){return function(_0x2309d2){if(_0x2309d2){return _0x2309d2['update'](_0x4043dc)[_0xfd7c('0x1f')](function(_0x51c8eb){return _0x51c8eb;});}return null;};}function removeEntity(_0x2beb08,_0x1c47c4){return function(_0x259d1e){if(_0x259d1e){return _0x259d1e[_0xfd7c('0x33')]()[_0xfd7c('0x1f')](function(){_0x2beb08['status'](0xcc)['end']();});}};}function handleEntityNotFound(_0x1b1705,_0x2696c1){return function(_0x574cf0){if(!_0x574cf0){_0x1b1705[_0xfd7c('0x29')](0x194);}return _0x574cf0;};}function handleError(_0x316f8b,_0x490331){_0x490331=_0x490331||0x1f4;return function(_0x1c341d){logger[_0xfd7c('0x25')](_0x1c341d[_0xfd7c('0x34')]);if(_0x1c341d[_0xfd7c('0x35')]){delete _0x1c341d[_0xfd7c('0x35')];}_0x316f8b['status'](_0x490331)[_0xfd7c('0x36')](_0x1c341d);};}function getInteractionUsers(_0x123254,_0x3a5fa2){return new 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_0x17af47=[];var _0x36649e=squel['select']()[_0xfd7c('0x4f')]('id')['field']('name')[_0xfd7c('0x4f')]('color')[_0xfd7c('0x50')]('tools_tags');var _0x5bb440=squel['select']()[_0xfd7c('0x4f')](_0xfd7c('0x51'))['field'](_0xfd7c('0x52'))['field']('ui.ChatInteractionId')[_0xfd7c('0x50')](_0xfd7c('0x53'),'ui')[_0xfd7c('0x54')](_0xfd7c('0x55'),'u',_0xfd7c('0x56'));var _0x1b3344=squel[_0xfd7c('0x57')]()[_0xfd7c('0x50')](_0xfd7c('0x58'),'i')[_0xfd7c('0x54')](_0xfd7c('0x59'),'c',_0xfd7c('0x5a'))[_0xfd7c('0x54')](_0xfd7c('0x55'),'o',_0xfd7c('0x5b'))['left_join'](_0xfd7c('0x5c'),'a',_0xfd7c('0x5d'))[_0xfd7c('0x54')](_0xfd7c('0x5e'),'me','me.ChatInteractionId\x20=\x20i.id')[_0xfd7c('0x54')]('chat_interaction_has_tags','it',_0xfd7c('0x5f'))[_0xfd7c('0x54')](_0xfd7c('0x60'),'t','t.id\x20=\x20it.TagId');var _0x226209=squel['expr']();var _0x224c53=[];var _0x110cb9=squel['expr']();var _0x4dd2b9;if(_0x32222c[_0xfd7c('0x45')][_0xfd7c('0x61')]){_0x4dd2b9=as[_0xfd7c('0x62')](_0x32222c[_0xfd7c('0x45')][_0xfd7c('0x61')]);var _0x186778=_0x4dd2b9['sqlOperator'];for(var _0x33f002=0x0;_0x33f002<_0x4dd2b9[_0xfd7c('0x63')][_0xfd7c('0x49')];_0x33f002++){var _0x111153=_0x4dd2b9[_0xfd7c('0x63')][_0x33f002];var _0x4a23c7='i';var _0x8c1de8=_['find'](_0x1a3dc9,[_0xfd7c('0x35'),_0x111153[_0xfd7c('0x4f')]]);if(!_0x8c1de8){switch(_0x111153[_0xfd7c('0x4f')]){case _0xfd7c('0x64'):if(_0x111153[_0xfd7c('0x65')]==0x1){_0x1b3344[_0xfd7c('0x66')]('`'+_0x111153[_0xfd7c('0x4f')]+'`\x20=\x200');}else{_0x1b3344[_0xfd7c('0x66')]('`'+_0x111153[_0xfd7c('0x4f')]+_0xfd7c('0x67'));}break;case'Contact':if(_0x111153['operator']===_0xfd7c('0x68')){if(_0x111153['value'][_0xfd7c('0x3c')]('\x20')[_0xfd7c('0x49')]>0x1){_0x226209[_0x186778](_0xfd7c('0x69'),qs['getFullTextValue'](_0x111153[_0xfd7c('0x65')]),null);}else{var _0x180527='%'+_0x111153[_0xfd7c('0x65')]+'%';_0x226209[_0x186778](_0xfd7c('0x6a'),_0x180527,_0x180527,_0x180527);}}else{_0x8c1de8=_['find'](_0x1a3dc9,['name',_0xfd7c('0x6b')]);_0x111153[_0xfd7c('0x4f')]=_0xfd7c('0x6b');_0x5ac795=as[_0xfd7c('0x6c')](_0x4a23c7,_0x8c1de8[_0xfd7c('0x41')],_0x111153);_0x226209[_0x186778](_0x5ac795[_0xfd7c('0x6d')],_0x5ac795[_0xfd7c('0x65')][_0xfd7c('0x6e')],_0x5ac795['value'][_0xfd7c('0x6f')]);}break;case _0xfd7c('0x70'):var _0xa5643=_0x111153[_0xfd7c('0x65')][_0xfd7c('0x3c')](',')[_0xfd7c('0x38')](function(_0x19cd70){return Number(_0x19cd70);});_0xa5643[_0xfd7c('0x71')](function(_0x54754b){_0x110cb9['or'](_0xfd7c('0x72'),'%,'+_0x54754b+',%');});_0x224c53=_[_0xfd7c('0x73')](_0x224c53,_0xa5643);break;case _0xfd7c('0x74'):if(_0x111153[_0xfd7c('0x75')]===_0xfd7c('0x68')){_0x226209[_0x186778](_0xfd7c('0x76'),'%'+_0x111153['value']+'%',null);}else{_0x8c1de8=_['find'](_0x1a3dc9,['name',_0xfd7c('0x77')]);_0x111153[_0xfd7c('0x4f')]=_0xfd7c('0x77');_0x5ac795=as[_0xfd7c('0x6c')](_0x4a23c7,_0x8c1de8[_0xfd7c('0x41')],_0x111153);_0x226209[_0x186778](_0x5ac795[_0xfd7c('0x6d')],_0x5ac795[_0xfd7c('0x65')]['start'],_0x5ac795[_0xfd7c('0x65')][_0xfd7c('0x6f')]);}break;case _0xfd7c('0x78'):_0x5ac795=as['buildExpression']('me',null,_0x111153);_0x226209[_0x186778](_0x5ac795['text'],_0x5ac795[_0xfd7c('0x65')]['start'],_0x5ac795[_0xfd7c('0x65')]['end']);break;}}else{var _0x5ac795=as['buildExpression'](_0x4a23c7,_0x8c1de8['type'],_0x111153);_0x226209[_0x186778](_0x5ac795[_0xfd7c('0x6d')],_0x5ac795[_0xfd7c('0x65')][_0xfd7c('0x6e')],_0x5ac795[_0xfd7c('0x65')][_0xfd7c('0x6f')]);}}}else{var _0x277888=_(_0x32222c[_0xfd7c('0x45')])[_0xfd7c('0x44')]()[_0xfd7c('0x38')](function(_0x17a047){return _['some'](_0x1a3dc9,[_0xfd7c('0x35'),_0x17a047])?_0x17a047:undefined;})[_0xfd7c('0x79')]()['value']();if(!_[_0xfd7c('0x7a')](_0x277888)){_0x277888['forEach'](function(_0x4d6546){if(_0x4d6546===_0xfd7c('0x7b')){_0x1b3344[_0xfd7c('0x4d')](_0xfd7c('0x7c'),[][_0xfd7c('0x7d')](_0x32222c[_0xfd7c('0x45')][_0x4d6546]));}else if(_0x4d6546===_0xfd7c('0x7e')){var _0x3de85b=JSON['parse'](_0x32222c[_0xfd7c('0x45')][_0x4d6546])[_0xfd7c('0x7f')];var _0x120a92=JSON['parse'](_0x32222c[_0xfd7c('0x45')][_0x4d6546])[_0xfd7c('0x80')];_0x1b3344['where'](_0xfd7c('0x81'),_0x3de85b,_0x120a92);}else{if(_0x32222c[_0xfd7c('0x45')][_0x4d6546]===_0xfd7c('0x82')){_0x1b3344[_0xfd7c('0x4d')]('i.'+_0x4d6546+_0xfd7c('0x83'));}else{_0x1b3344[_0xfd7c('0x4d')]('i.'+_0x4d6546+_0xfd7c('0x84'),_0x32222c[_0xfd7c('0x45')][_0x4d6546]);}}});}if(_0x32222c[_0xfd7c('0x45')][_0xfd7c('0x85')]){if(_0x32222c[_0xfd7c('0x45')][_0xfd7c('0x85')]==0x1){_0x1b3344[_0xfd7c('0x66')]('`unreadMessages`\x20=\x200');}else{_0x1b3344['having'](_0xfd7c('0x86'));}}if(_0x32222c[_0xfd7c('0x45')]['tag']){_0x224c53=_[_0xfd7c('0x87')](_0x32222c[_0xfd7c('0x45')][_0xfd7c('0x88')])?_0x32222c['query']['tag']:new Array(_0x32222c['query'][_0xfd7c('0x88')]);_0x224c53[_0xfd7c('0x71')](function(_0x59c021){_0x110cb9['or'](_0xfd7c('0x72'),'%,'+_0x59c021+',%');});}if(_0x32222c[_0xfd7c('0x45')][_0xfd7c('0x89')]){var _0x390330=_0x32222c['query'][_0xfd7c('0x89')][_0xfd7c('0x8a')]('\x5c','\x5c\x5c')[_0xfd7c('0x8a')](/'/g,'\x27\x27');if(qs[_0xfd7c('0x8b')](_0x390330)){_0x226209['or']('i.id\x20LIKE\x20?',_0x390330+'%');}else{_0x226209['or'](_0xfd7c('0x8c'),qs[_0xfd7c('0x8d')](_0x390330))['or']('CONCAT(c.firstName,\x20\x27\x20\x27,\x20c.lastName)\x20LIKE\x20?',_0x390330+'%');}}}_0x1b3344[_0xfd7c('0x4d')](_0x226209);_0x1b3344[_0xfd7c('0x8e')](_0xfd7c('0x8f'));var _0x1cd2e5={'type':db[_0xfd7c('0x90')]['QueryTypes']['SELECT'],'raw':!![]};var _0x4a0f60=_0x1b3344['clone']();_0x4a0f60[_0xfd7c('0x4f')]('i.id');_0x4a0f60[_0xfd7c('0x4f')](_0xfd7c('0x91'),_0xfd7c('0x64'));if(_0x55d690[_0xfd7c('0x4b')]){_0x55d690[_0xfd7c('0x4b')]['forEach'](function(_0x24dabc){var _0xac6f7a=_0x24dabc[0x0]===_0xfd7c('0x92')?_0x24dabc[0x0]:'i.'+_0x24dabc[0x0];_0x1b3344[_0xfd7c('0x4b')](_0xac6f7a,_0x24dabc[0x1]===_0xfd7c('0x93')?![]:!![]);});}if(!_['isEmpty'](_0x224c53)){_0x1b3344[_0xfd7c('0x66')](_0x110cb9);_0x4a0f60['where'](_0xfd7c('0x94'),_0x224c53);}BPromise[_0xfd7c('0x95')]()['then'](function(){if(!_0x4dd2b9){if(_0x32222c[_0xfd7c('0x45')]['ChatWebsiteId']||_0x32222c[_0xfd7c('0x45')][_0xfd7c('0x96')])return;_0x4a0f60['where']('i.ChatWebsiteId\x20IS\x20NOT\x20NULL');_0x1b3344[_0xfd7c('0x4d')](_0xfd7c('0x97'));return;}if(_0x32222c[_0xfd7c('0x98')]['role']!==_0xfd7c('0x99'))return;return _0x32222c['user']['getChatWebsites']({'attributes':['id'],'raw':!![]})[_0xfd7c('0x1f')](function(_0x2adf2c){if(_[_0xfd7c('0x7a')](_0x2adf2c)){_0x4a0f60[_0xfd7c('0x4d')]('i.ChatWebsiteId\x20IS\x20NULL');_0x1b3344['where'](_0xfd7c('0x9a'));}else{_0x4a0f60[_0xfd7c('0x4d')]('i.ChatWebsiteId\x20IN\x20?',_[_0xfd7c('0x38')](_0x2adf2c,'id'));_0x1b3344[_0xfd7c('0x4d')](_0xfd7c('0x7c'),_[_0xfd7c('0x38')](_0x2adf2c,'id'));}});})[_0xfd7c('0x1f')](function(){if(_0x32222c[_0xfd7c('0x98')][_0xfd7c('0x9b')]==='agent'&&!_0x4dd2b9&&!_0x32222c['query'][_0xfd7c('0x7b')])return[];return db['sequelize'][_0xfd7c('0x45')](_0x4a0f60[_0xfd7c('0x9c')](),_0x1cd2e5);})[_0xfd7c('0x1f')](function(_0x1cb1a2){_0x544316['count']=_0x1cb1a2['length'];if(_0x544316[_0xfd7c('0x2b')]===0x0)return[];return db[_0xfd7c('0x9d')]['query'](_0x36649e[_0xfd7c('0x9c')](),_0x1cd2e5)['then'](function(_0x478c84){_0x17af47=_[_0xfd7c('0x9e')](_0x478c84,'id');_0x1cd2e5=_['merge'](_0x1cd2e5,{'model':db[_0xfd7c('0x3f')],'mapToModel':!![],'raw':!![],'nest':!![]});if(_0x32222c['query']['fields']){_0x55d690['attributes'][_0xfd7c('0x71')](function(_0x40796c){_0x1b3344[_0xfd7c('0x4f')]('i.'+_0x40796c);});}else{_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0x91'),'unreadMessages');_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0x9f'),_0xfd7c('0xa0'));_0x1b3344['field']('a.mandatoryDisposition',_0xfd7c('0xa1'));_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0xa2'),'contactName');_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0xa3'));_0x1b3344[_0xfd7c('0x4f')]('c.firstName',_0xfd7c('0xa4'));_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0xa5'),_0xfd7c('0xa6'));_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0xa7'),_0xfd7c('0xa8'));_0x1b3344['field']('c.phone',_0xfd7c('0xa9'));_0x1b3344[_0xfd7c('0x4f')]('c.mobile',_0xfd7c('0xaa'));_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0xab'),_0xfd7c('0xac'));_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0xad'),_0xfd7c('0xae'));_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0xaf'),_0xfd7c('0xb0'));_0x1b3344[_0xfd7c('0x4f')](_0xfd7c('0xb1'),_0xfd7c('0x3a'));}if(_0x55d690[_0xfd7c('0x2d')])_0x1b3344[_0xfd7c('0x2d')](_0x55d690['limit']);if(_0x55d690[_0xfd7c('0x2c')])_0x1b3344[_0xfd7c('0x2c')](_0x55d690['offset']);return db[_0xfd7c('0x9d')][_0xfd7c('0x45')](_0x1b3344[_0xfd7c('0x9c')](),_0x1cd2e5);})[_0xfd7c('0x1f')](function(_0x394e66){_0x5bb440[_0xfd7c('0x4d')](_0xfd7c('0xb2'),_[_0xfd7c('0x38')](_0x394e66,'id'));return db['sequelize']['query'](_0x5bb440[_0xfd7c('0x9c')](),_0x1cd2e5)['then'](function(_0x4f59a5){var _0x39a237=_[_0xfd7c('0xb3')](_0x4f59a5,_0xfd7c('0xb4'));var _0x44a27d=[];_0x394e66['forEach'](function(_0xf4bdaf){_0x44a27d['push'](updateChatInteraction(_0xf4bdaf,_0x17af47,_0x39a237));});return BPromise[_0xfd7c('0xb5')](_0x44a27d);});});})['then'](function(_0x590e15){_0x544316[_0xfd7c('0xb6')]=_0x590e15;return _0x544316;})[_0xfd7c('0x1f')](respondWithFilteredResult(_0x34acb9,_0x55d690))[_0xfd7c('0x28')](handleError(_0x34acb9,null));};exports[_0xfd7c('0xb7')]=function(_0x1482f4,_0x23e076){var _0x169d2d={'raw':![],'where':{'id':_0x1482f4['params']['id']}},_0xcabe49={};_0xcabe49[_0xfd7c('0x43')]=_[_0xfd7c('0x44')](db[_0xfd7c('0x3f')][_0xfd7c('0xb8')]);_0xcabe49[_0xfd7c('0x45')]=_[_0xfd7c('0x44')](_0x1482f4[_0xfd7c('0x45')]);_0xcabe49[_0xfd7c('0x4e')]=_['intersection'](_0xcabe49[_0xfd7c('0x43')],_0xcabe49['query']);_0x169d2d[_0xfd7c('0x47')]=_[_0xfd7c('0x46')](_0xcabe49[_0xfd7c('0x43')],qs['fields'](_0x1482f4[_0xfd7c('0x45')][_0xfd7c('0x48')]));_0x169d2d[_0xfd7c('0x47')]=_0x169d2d[_0xfd7c('0x47')][_0xfd7c('0x49')]?_0x169d2d[_0xfd7c('0x47')]:_0xcabe49[_0xfd7c('0x43')];if(_0x1482f4['query'][_0xfd7c('0xb9')]){_0x169d2d[_0xfd7c('0xba')]=[{'all':!![]}];}_0x169d2d=_[_0xfd7c('0xbb')]({},_0x169d2d,_0x1482f4[_0xfd7c('0xbc')]);return db[_0xfd7c('0x3f')][_0xfd7c('0xbd')](_0x169d2d)[_0xfd7c('0x1f')](handleEntityNotFound(_0x23e076,null))[_0xfd7c('0x1f')](respondWithResult(_0x23e076,null))[_0xfd7c('0x28')](handleError(_0x23e076,null));};exports[_0xfd7c('0xbe')]=function(_0x5c7940,_0x544595){return db[_0xfd7c('0x3f')][_0xfd7c('0xbe')](_0x5c7940['body'],{})[_0xfd7c('0x1f')](respondWithResult(_0x544595,0xc9))[_0xfd7c('0x28')](handleError(_0x544595,null));};exports[_0xfd7c('0xbf')]=function(_0x1e4a8f,_0x4fd841){if(_0x1e4a8f[_0xfd7c('0x78')]['id']){delete _0x1e4a8f['body']['id'];}return db[_0xfd7c('0x3f')][_0xfd7c('0xbd')]({'where':{'id':_0x1e4a8f[_0xfd7c('0xc0')]['id']}})[_0xfd7c('0x1f')](handleEntityNotFound(_0x4fd841,null))['then'](saveUpdates(_0x1e4a8f[_0xfd7c('0x78')],null))['then'](respondWithResult(_0x4fd841,null))[_0xfd7c('0x28')](handleError(_0x4fd841,null));};exports[_0xfd7c('0x33')]=function(_0x4064f3,_0x3c2b15){return db[_0xfd7c('0x3f')][_0xfd7c('0xbd')]({'where':{'id':_0x4064f3['params']['id']}})['then'](handleEntityNotFound(_0x3c2b15,null))[_0xfd7c('0x1f')](removeEntity(_0x3c2b15,null))['catch'](handleError(_0x3c2b15,null));};exports[_0xfd7c('0xc1')]=function(_0x2d9788,_0x39cb24){return db[_0xfd7c('0x3f')][_0xfd7c('0xc1')]()[_0xfd7c('0x1f')](respondWithResult(_0x39cb24,null))['catch'](handleError(_0x39cb24,null));};exports[_0xfd7c('0xc2')]=function(_0x525c91,_0x5dc6d4){var _0x16df32=_0x525c91[_0xfd7c('0xc0')]['id'];var _0x2e84cb;var _0x172b36;var _0x632b4f;return db['ChatInteraction'][_0xfd7c('0xc3')]({'where':{'id':_0x16df32}})[_0xfd7c('0x1f')](function(_0x560e46){_0x2e84cb=_0x560e46;return db['ChatWebsite']['findOne']({'where':{'id':_0x560e46[_0xfd7c('0x7b')]},'attributes':['id',_0xfd7c('0xc4'),'vidaooEscalation'],'raw':!![]});})['then'](function(_0x3ad50c){if(_0x3ad50c&&_0x3ad50c['vidaooApiKey']&&_0x3ad50c['vidaooEscalation']){_0x172b36=_0x3ad50c;var _0xa50033={'rejectUnauthorized':![],'method':_0xfd7c('0xc5'),'uri':_0xfd7c('0xc6'),'headers':{'X-APIKEY':_0x3ad50c[_0xfd7c('0xc4')]},'body':{'name':'MotionCWB:'+_0x16df32},'redirect':_0xfd7c('0xc7'),'json':!![]};return rp(_0xa50033);}else{throw new db[(_0xfd7c('0x90'))]['ValidationError'](_0xfd7c('0xc8'));}})[_0xfd7c('0x1f')](function(_0x474f8f){_0x632b4f=_0x474f8f;if(_0x632b4f['id']){var _0x3ffba2={'body':_0x632b4f[_0xfd7c('0xc9')],'ChatWebsiteId':_0x172b36['id'],'ChatInteractionId':_0x2e84cb['id'],'direction':_0xfd7c('0xca'),'UserId':_0x525c91[_0xfd7c('0x98')]['id']};return db[_0xfd7c('0xcb')]['create'](_0x3ffba2,{});}else{throw new db[(_0xfd7c('0x90'))]['ValidationError']('Unable\x20to\x20create\x20Vidaoo\x20session');}})[_0xfd7c('0x1f')](function(){return _0x2e84cb[_0xfd7c('0xcc')]({'vidaooSessionId':_0x632b4f['id']});})[_0xfd7c('0x1f')](respondWithResult(_0x5dc6d4,null))[_0xfd7c('0x28')](handleError(_0x5dc6d4,null));};exports[_0xfd7c('0xcd')]=function(_0x28a85c,_0x2191d8){if(_0x28a85c['body']['id']){delete _0x28a85c[_0xfd7c('0x78')]['id'];}return db[_0xfd7c('0x3f')][_0xfd7c('0xbd')]({'where':{'id':_0x28a85c[_0xfd7c('0xc0')]['id']}})[_0xfd7c('0x1f')](handleEntityNotFound(_0x2191d8,null))[_0xfd7c('0x1f')](saveUpdates(_0x28a85c[_0xfd7c('0x78')],null))['then'](respondWithResult(_0x2191d8,null))[_0xfd7c('0x28')](handleError(_0x2191d8,null));};exports[_0xfd7c('0xce')]=function(_0x560d17,_0x4f8582,_0x163e79){if(_0x560d17[_0xfd7c('0x78')]['id']){delete _0x560d17[_0xfd7c('0x78')]['id'];}return db[_0xfd7c('0x3f')][_0xfd7c('0xbd')]({'where':{'id':_0x560d17['params']['id']}})[_0xfd7c('0x1f')](function(_0x3b1262){if(!_0x3b1262){logger[_0xfd7c('0x25')](_0xfd7c('0xcf'),_0xfd7c('0xce'),0x194,_0xfd7c('0xd0'));_0x4f8582[_0xfd7c('0x29')](0x194);}else{if(_0x3b1262[_0xfd7c('0x77')]){throw new db[(_0xfd7c('0x90'))][(_0xfd7c('0xd1'))](_0xfd7c('0xd2'));}}return _0x3b1262;})[_0xfd7c('0x1f')](function(_0x464455){if(_0x464455){return _0x464455['update']({'closed':_0x560d17[_0xfd7c('0x78')]['closed'],'disposition':_0x560d17['body'][_0xfd7c('0xd3')]})[_0xfd7c('0x1f')](function(_0x3e56bb){return _0x3e56bb;});}})[_0xfd7c('0x1f')](function(_0x14de82){return respondWithRpcPromise(_0xfd7c('0xd4'),'abandon',_0x560d17[_0xfd7c('0x78')],client9004);})[_0xfd7c('0x1f')](respondWithResult(_0x4f8582,null))[_0xfd7c('0x28')](handleError(_0x4f8582,null));};exports[_0xfd7c('0xd5')]=function(_0x5b5bb3,_0x1269a1,_0x2e8c28){_0x5b5bb3[_0xfd7c('0x78')]['name']=_0x5b5bb3[_0xfd7c('0xd6')][_0xfd7c('0xd7')];_0x5b5bb3[_0xfd7c('0x78')]['basename']=_0x5b5bb3[_0xfd7c('0xd6')][_0xfd7c('0xd8')];_0x5b5bb3[_0xfd7c('0x78')][_0xfd7c('0x41')]=_0x5b5bb3[_0xfd7c('0xd6')]['mimetype'];return db[_0xfd7c('0xd9')][_0xfd7c('0xbe')](_0x5b5bb3[_0xfd7c('0x78')])[_0xfd7c('0x1f')](respondWithResult(_0x1269a1,0xc9))['catch'](handleError(_0x1269a1,null));};exports['attachmentDownload']=function(_0xf763d7,_0x54f2a6,_0x5738ae){return db[_0xfd7c('0x3f')][_0xfd7c('0xc3')]({'where':{'id':_0xf763d7[_0xfd7c('0xc0')]['id']},'raw':!![]})[_0xfd7c('0x1f')](handleEntityNotFound(_0x54f2a6,null))['then'](function(_0x2b2a3b){if(_0x2b2a3b){if(_0x2b2a3b['closed']){return _0x54f2a6[_0xfd7c('0x2a')](0x193)[_0xfd7c('0xda')]({'status':0x193,'message':'Unauthorized'});}return db['Attachment']['findOne']({'where':{'id':_0xf763d7[_0xfd7c('0x45')][_0xfd7c('0xdb')]},'raw':!![]})['then'](handleEntityNotFound(_0x54f2a6,null));}})['then'](function(_0x36950c){if(_0x36950c){return _0x54f2a6[_0xfd7c('0xdc')](path[_0xfd7c('0xdd')](config[_0xfd7c('0xde')],_0xfd7c('0xdf'),_0x36950c[_0xfd7c('0xe0')]));}})[_0xfd7c('0x28')](handleError(_0x54f2a6,null));};exports['close']=function(_0x37f717,_0x1bbb8c){var _0x13d0c4=null;var _0x4fd967=null;var _0x3b9c2c=null;var _0x1991e2=null;if(_0x37f717[_0xfd7c('0x78')]['id']){delete _0x37f717['body']['id'];}if(_0x37f717['body'][_0xfd7c('0xe1')]){_0x1991e2=path['join'](config['root'],_0xfd7c('0xe2'),util[_0xfd7c('0xe3')](_0xfd7c('0xe4'),Date[_0xfd7c('0xe5')]()));_0x37f717[_0xfd7c('0x78')]['pathTranscript']=_0x1991e2;}return db['ChatInteraction']['find']({'where':{'id':_0x37f717[_0xfd7c('0xc0')]['id']},'include':[{'model':db[_0xfd7c('0xcb')],'as':_0xfd7c('0xe6'),'include':[{'model':db[_0xfd7c('0x74')],'as':_0xfd7c('0x74')}]}]})['then'](handleEntityNotFound(_0x1bbb8c,null))[_0xfd7c('0x1f')](saveUpdates(_0x37f717['body'],null))[_0xfd7c('0x1f')](function(_0x1c9c8b){if(_0x1c9c8b){_0x13d0c4=_0x1c9c8b;return db[_0xfd7c('0xe7')][_0xfd7c('0xbd')]({'where':{'id':_0x13d0c4[_0xfd7c('0x7b')]}});}})[_0xfd7c('0x1f')](function(_0x4610c4){if(_0x4610c4){_0x3b9c2c=_0x4610c4;return db[_0xfd7c('0xe8')][_0xfd7c('0xbd')]({'where':{'id':_0x13d0c4[_0xfd7c('0x6b')]}});}})[_0xfd7c('0x1f')](function(_0x4f11ce){if(_0x4f11ce){_0x4fd967=_0x4f11ce;if(_0x1991e2){var _0x3dc230=null;for(var _0x38394c=0x1;_0x38394c<_0x13d0c4[_0xfd7c('0xe6')][_0xfd7c('0x49')];++_0x38394c){_0x3dc230=_0x13d0c4[_0xfd7c('0xe6')][_0x38394c];var _0x3fd8e7=_0x3dc230[_0xfd7c('0x77')]?util[_0xfd7c('0xe3')](_0xfd7c('0xe9'),_0x3b9c2c[_0xfd7c('0xea')],_0x3dc230[_0xfd7c('0x77')]):'System';var _0x16d1a7=_0x37f717['body'][_0xfd7c('0xeb')]||util[_0xfd7c('0xe3')]('%s%d','Visitor',_0x3dc230[_0xfd7c('0x6b')]);switch(_0x3b9c2c[_0xfd7c('0xec')]){case'website_alias':_0x3fd8e7=_0x3dc230[_0xfd7c('0x77')]?util['format'](_0xfd7c('0xe9'),_0x3b9c2c['agentAlias'],_0x3dc230[_0xfd7c('0x77')]):_0xfd7c('0xed');break;case _0xfd7c('0xee'):_0x3fd8e7=_0x3dc230[_0xfd7c('0x77')]?_0x3dc230[_0xfd7c('0x74')][_0xfd7c('0xef')]||_0x3dc230[_0xfd7c('0x74')][_0xfd7c('0x39')]:_0xfd7c('0xed');break;case _0xfd7c('0xf0'):_0x3fd8e7=_0x3dc230[_0xfd7c('0x77')]?_0x3dc230[_0xfd7c('0x74')][_0xfd7c('0x39')]:_0xfd7c('0xed');break;default:_0x3fd8e7=_0x3dc230['UserId']?util['format'](_0xfd7c('0xe9'),_0x3b9c2c[_0xfd7c('0xea')],_0x3dc230['UserId']):_0xfd7c('0xed');}var _0x1dd956=util[_0xfd7c('0xe3')](_0xfd7c('0xf1'),moment(_0x3dc230[_0xfd7c('0x7e')])[_0xfd7c('0xe3')](_0xfd7c('0xf2')),_0x3dc230[_0xfd7c('0xf3')]==='in'?_0x16d1a7:_0x3fd8e7,_0x3dc230[_0xfd7c('0x78')]);if(!_0x3dc230[_0xfd7c('0xf4')]){fs['appendFileSync'](_0x1991e2,_0x1dd956);}}return db[_0xfd7c('0xf5')][_0xfd7c('0xc3')]({'where':{'service':!![]},'include':[{'model':db[_0xfd7c('0xf6')],'as':_0xfd7c('0xf7'),'raw':!![]}]});}}})[_0xfd7c('0x1f')](function(_0x6ae8b6){if(_0x6ae8b6&&_0x6ae8b6[_0xfd7c('0xf7')]&&_0x37f717[_0xfd7c('0x78')]){var _0x5883b1={'tls':{'rejectUnauthorized':![]}};if(_0x6ae8b6[_0xfd7c('0xf7')][_0xfd7c('0xf8')]){_0x5883b1['service']=_0x6ae8b6[_0xfd7c('0xf7')][_0xfd7c('0xf8')];}else{_0x5883b1[_0xfd7c('0xf9')]=_0x6ae8b6[_0xfd7c('0xf7')]['host'];_0x5883b1[_0xfd7c('0xfa')]=_0x6ae8b6[_0xfd7c('0xf7')]['port'];_0x5883b1[_0xfd7c('0xfb')]=_0x6ae8b6[_0xfd7c('0xf7')][_0xfd7c('0xfb')];}if(_0x6ae8b6[_0xfd7c('0xf7')]['authentication']){_0x5883b1['auth']={'user':_0x6ae8b6[_0xfd7c('0xf7')][_0xfd7c('0x98')],'pass':_0x6ae8b6[_0xfd7c('0xf7')][_0xfd7c('0xfc')]};}return respondWithRpcPromise(_0xfd7c('0xfd'),_0xfd7c('0xfe'),{'account':_0x5883b1,'message':{'from':util[_0xfd7c('0xe3')](_0xfd7c('0xff'),_0x6ae8b6['name'],_0x6ae8b6[_0xfd7c('0x100')]||_0x6ae8b6[_0xfd7c('0xf7')][_0xfd7c('0x98')]),'to':_0x37f717[_0xfd7c('0x78')][_0xfd7c('0xe1')],'subject':'Mail\x20Transcript','text':util[_0xfd7c('0xe3')]('Hi\x20%s,\x20attached\x20you\x20can\x20find\x20your\x20transcript\x20file.\x20\x0a\x0aRegards.\x20\x0a\x0a',_0x37f717['body'][_0xfd7c('0xe1')]),'attachments':[{'path':_0x1991e2}]}})[_0xfd7c('0x1f')](function(){return _0x13d0c4;})[_0xfd7c('0x28')](function(_0xd9993a){console['error'](_0xd9993a);});}else{return _0x13d0c4;}})[_0xfd7c('0x1f')](respondWithStatusCode(_0x1bbb8c,0xc8))['catch'](handleError(_0x1bbb8c,null));};exports['addMessage']=function(_0x1b74fa,_0x158582,_0x1ceb68){return db[_0xfd7c('0xcb')][_0xfd7c('0xbd')]({'where':{'id':_0x1b74fa[_0xfd7c('0xc0')]['id']}})[_0xfd7c('0x1f')](handleEntityNotFound(_0x158582,null))[_0xfd7c('0x1f')](function(_0x1fa931){if(_0x1fa931){return _0x1fa931[_0xfd7c('0x101')](_0x1b74fa[_0xfd7c('0x78')]['ids'],_['omit'](_0x1b74fa[_0xfd7c('0x78')],[_0xfd7c('0x102'),'id'])||{});}})[_0xfd7c('0x1f')](respondWithResult(_0x158582,null))[_0xfd7c('0x28')](handleError(_0x158582,null));};exports['getMessages']=function(_0x1e6504,_0x1be14b,_0xf500b7){var _0x29d4fd={'raw':![],'where':{}};var _0x48f363={};var _0x30dd7c={'count':0x0,'rows':[]};return db['ChatInteraction'][_0xfd7c('0xc3')]({'where':{'id':_0x1e6504[_0xfd7c('0xc0')]['id']}})['then'](handleEntityNotFound(_0x1be14b,null))['then'](function(_0x4b130f){if(_0x4b130f){_0x48f363['model']=_['keys'](db[_0xfd7c('0xcb')][_0xfd7c('0xb8')]);_0x48f363['query']=_['keys'](_0x1e6504[_0xfd7c('0x45')]);_0x48f363[_0xfd7c('0x4e')]=_[_0xfd7c('0x46')](_0x48f363[_0xfd7c('0x43')],_0x48f363[_0xfd7c('0x45')]);_0x29d4fd[_0xfd7c('0x47')]=_[_0xfd7c('0x46')](_0x48f363[_0xfd7c('0x43')],qs[_0xfd7c('0x48')](_0x1e6504[_0xfd7c('0x45')]['fields']));_0x29d4fd['attributes']=_0x29d4fd[_0xfd7c('0x47')][_0xfd7c('0x49')]?_0x29d4fd['attributes']:_0x48f363['model'];if(!_0x1e6504[_0xfd7c('0x45')][_0xfd7c('0x103')](_0xfd7c('0x4a'))){_0x29d4fd[_0xfd7c('0x2d')]=qs[_0xfd7c('0x2d')](_0x1e6504[_0xfd7c('0x45')][_0xfd7c('0x2d')]);_0x29d4fd[_0xfd7c('0x2c')]=qs[_0xfd7c('0x2c')](_0x1e6504[_0xfd7c('0x45')][_0xfd7c('0x2c')]);}_0x29d4fd[_0xfd7c('0x4b')]=qs[_0xfd7c('0x4c')](_0x1e6504[_0xfd7c('0x45')][_0xfd7c('0x4c')]);_0x29d4fd['where']=qs['filters'](_[_0xfd7c('0x104')](_0x1e6504[_0xfd7c('0x45')],_0x48f363[_0xfd7c('0x4e')]));_0x29d4fd[_0xfd7c('0x4d')][_0xfd7c('0xb4')]=_0x4b130f['id'];if(_0x1e6504['query'][_0xfd7c('0x89')]){_0x29d4fd[_0xfd7c('0x4d')]=_[_0xfd7c('0xbb')](_0x29d4fd[_0xfd7c('0x4d')],{'$or':_[_0xfd7c('0x38')](_0x29d4fd[_0xfd7c('0x47')],function(_0x42e998){var _0xb84b5b={};_0xb84b5b[_0x42e998]={'$like':'%'+_0x1e6504[_0xfd7c('0x45')][_0xfd7c('0x89')]+'%'};return _0xb84b5b;})});}if(_0x1e6504[_0xfd7c('0x45')]['$gte']){var _0x24132c=_0x1e6504[_0xfd7c('0x45')]['$gte'][_0xfd7c('0x3c')](',');var _0x2b2ef3={};_0x2b2ef3[_0x24132c[0x0]]={'$gte':moment(_0x24132c[0x1])[_0xfd7c('0xe3')](_0xfd7c('0x105'))};_0x29d4fd[_0xfd7c('0x4d')]=_[_0xfd7c('0xbb')](_0x29d4fd[_0xfd7c('0x4d')],_0x2b2ef3);}_0x29d4fd=_[_0xfd7c('0xbb')]({},_0x29d4fd,_0x1e6504[_0xfd7c('0xbc')]);return db['ChatMessage'][_0xfd7c('0x2b')]({'where':_0x29d4fd['where']})[_0xfd7c('0x1f')](function(_0x1c004a){_0x30dd7c['count']=_0x1c004a;if(_0x1e6504[_0xfd7c('0x45')][_0xfd7c('0xb9')]){_0x29d4fd['include']=[{'all':!![]}];}return db[_0xfd7c('0xcb')][_0xfd7c('0x106')](_0x29d4fd);})['then'](function(_0x6fae48){_0x30dd7c[_0xfd7c('0xb6')]=_0x6fae48;return _0x30dd7c;});}})[_0xfd7c('0x1f')](respondWithFilteredResult(_0x1be14b,_0x29d4fd))['catch'](handleError(_0x1be14b,null));};exports[_0xfd7c('0x107')]=function(_0x18ce10,_0x51e427,_0x5525c2){var _0x4f193f={'where':{}},_0x2fbb21={},_0x4e3783={'count':0x0,'rows':[]};return db[_0xfd7c('0x3f')][_0xfd7c('0xc3')]({'where':{'id':_0x18ce10['params']['id']}})[_0xfd7c('0x1f')](handleEntityNotFound(_0x51e427,null))['then'](function(_0x2f1b4e){if(_0x2f1b4e){_0x2fbb21[_0xfd7c('0x43')]=_[_0xfd7c('0x44')](db[_0xfd7c('0xcb')][_0xfd7c('0xb8')]);_0x2fbb21[_0xfd7c('0x45')]=_[_0xfd7c('0x44')](_0x18ce10['query']);_0x2fbb21[_0xfd7c('0x4e')]=_['intersection'](_0x2fbb21[_0xfd7c('0x43')],_0x2fbb21[_0xfd7c('0x45')]);_0x4f193f[_0xfd7c('0x47')]=_[_0xfd7c('0x46')](_0x2fbb21['model'],qs[_0xfd7c('0x48')](_0x18ce10[_0xfd7c('0x45')][_0xfd7c('0x48')]));_0x4f193f[_0xfd7c('0x47')]=_0x4f193f[_0xfd7c('0x47')][_0xfd7c('0x49')]?_0x4f193f[_0xfd7c('0x47')]:_0x2fbb21[_0xfd7c('0x43')];if(!_0x18ce10[_0xfd7c('0x45')][_0xfd7c('0x103')](_0xfd7c('0x4a'))){_0x4f193f[_0xfd7c('0x2d')]=qs[_0xfd7c('0x2d')](_0x18ce10['query'][_0xfd7c('0x2d')]);_0x4f193f[_0xfd7c('0x2c')]=qs[_0xfd7c('0x2c')](_0x18ce10[_0xfd7c('0x45')][_0xfd7c('0x2c')]);}_0x4f193f[_0xfd7c('0x4b')]=qs[_0xfd7c('0x4c')](_0x18ce10[_0xfd7c('0x45')][_0xfd7c('0x4c')]);_0x4f193f[_0xfd7c('0x4d')]=qs['filters'](_[_0xfd7c('0x104')](_0x18ce10[_0xfd7c('0x45')],_0x2fbb21['filters']));_0x4f193f['where'][_0xfd7c('0xb4')]=_0x2f1b4e['id'];if(_0x18ce10[_0xfd7c('0x45')][_0xfd7c('0x89')]){_0x4f193f[_0xfd7c('0x4d')]=_['merge'](_0x4f193f[_0xfd7c('0x4d')],{'$or':_[_0xfd7c('0x38')](_0x4f193f[_0xfd7c('0x47')],function(_0x46bb6a){var _0x457e89={};_0x457e89[_0x46bb6a]={'$like':'%'+_0x18ce10[_0xfd7c('0x45')][_0xfd7c('0x89')]+'%'};return _0x457e89;})});}_0x4f193f[_0xfd7c('0x4d')][_0xfd7c('0xf4')]=![];if(_0x18ce10[_0xfd7c('0x45')]['id']){_0x4f193f['where']['id']={'$gt':_0x18ce10[_0xfd7c('0x45')]['id']};}_0x4f193f=_['merge']({},_0x4f193f,_0x18ce10['options']);return db[_0xfd7c('0xcb')]['count']({'where':_0x4f193f[_0xfd7c('0x4d')]})[_0xfd7c('0x1f')](function(_0x541db9){_0x4e3783[_0xfd7c('0x2b')]=_0x541db9;_0x4f193f[_0xfd7c('0xba')]=[];if(_0x18ce10[_0xfd7c('0x45')][_0xfd7c('0x108')]){_0x4f193f[_0xfd7c('0xba')][_0xfd7c('0x3d')]({'model':db[_0xfd7c('0x74')],'as':_0xfd7c('0x74'),'attributes':['id',_0xfd7c('0x39'),_0xfd7c('0xef')]});}if(_0x18ce10[_0xfd7c('0x45')]['includeAll']){_0x4f193f[_0xfd7c('0xba')]=[{'all':!![]}];}return db[_0xfd7c('0xcb')][_0xfd7c('0x106')](_0x4f193f);})[_0xfd7c('0x1f')](function(_0x126687){_0x4e3783['rows']=_0x126687;return _0x4e3783;});}})[_0xfd7c('0x1f')](respondWithFilteredResult(_0x51e427,_0x4f193f))[_0xfd7c('0x28')](handleError(_0x51e427,null));};exports[_0xfd7c('0x109')]=function(_0x34c094,_0x57d01a,_0x2f3a22){return db[_0xfd7c('0x3f')][_0xfd7c('0xbd')]({'where':{'id':_0x34c094[_0xfd7c('0xc0')]['id']}})[_0xfd7c('0x1f')](handleEntityNotFound(_0x57d01a,null))[_0xfd7c('0x1f')](function(_0x4386bd){if(_0x4386bd){return _0x4386bd[_0xfd7c('0x10a')](_0x34c094[_0xfd7c('0x78')][_0xfd7c('0x102')],_[_0xfd7c('0x10b')](_0x34c094['body'],[_0xfd7c('0x102'),'id'])||{})[_0xfd7c('0x10c')](function(){return db[_0xfd7c('0x70')]['findAll']({'attributes':['id',_0xfd7c('0x35'),_0xfd7c('0x10d')],'where':{'id':_0x34c094[_0xfd7c('0x78')][_0xfd7c('0x102')]}});})[_0xfd7c('0x1f')](function(_0x419f44){socket[_0xfd7c('0x10e')](_0xfd7c('0x10f'),{'id':Number(_0x34c094[_0xfd7c('0xc0')]['id']),'tags':_0x419f44||[]});return{'id':Number(_0x34c094[_0xfd7c('0xc0')]['id']),'tags':_0x419f44||[]};});}})[_0xfd7c('0x1f')](respondWithResult(_0x57d01a,null))[_0xfd7c('0x28')](handleError(_0x57d01a,null));};exports[_0xfd7c('0x110')]=function(_0x38a85d,_0x23395a,_0x3754a8){return db['ChatInteraction'][_0xfd7c('0xbd')]({'where':{'id':_0x38a85d[_0xfd7c('0xc0')]['id']}})['then'](handleEntityNotFound(_0x23395a,null))['then'](function(_0x455ff5){if(_0x455ff5){return _0x455ff5[_0xfd7c('0x110')](_0x38a85d[_0xfd7c('0x45')][_0xfd7c('0x102')]);}})[_0xfd7c('0x1f')](respondWithStatusCode(_0x23395a,null))[_0xfd7c('0x28')](handleError(_0x23395a,null));};exports['download']=function(_0x2388c2,_0x17a346){var _0x3aef58=moment()[_0xfd7c('0x111')]()[_0xfd7c('0x9c')]();var _0x1e9d3e=path[_0xfd7c('0xdd')](config[_0xfd7c('0xde')],'server',_0xfd7c('0x112'),_0xfd7c('0x113'));var _0x5ac070=path[_0xfd7c('0xdd')](config['root'],_0xfd7c('0x114'),_0xfd7c('0x112'),_0xfd7c('0x115'));var _0x47c5ba=path[_0xfd7c('0xdd')](_0x1e9d3e,_0x3aef58);var _0x260e20=util[_0xfd7c('0xe3')](_0xfd7c('0x116'),_0x2388c2[_0xfd7c('0xc0')]['id'],_0x3aef58);var _0x57d1a6=path[_0xfd7c('0xdd')](_0x1e9d3e,_0x260e20);var _0x3c813a=[];_0x3c813a['push']({'model':db[_0xfd7c('0x74')],'as':'User','attributes':['id',_0xfd7c('0x39')],'raw':!![]});_0x3c813a[_0xfd7c('0x3d')]({'model':db[_0xfd7c('0xe8')],'as':'Contact','attributes':['id','firstName','lastName'],'raw':!![]});if(_0x2388c2[_0xfd7c('0x45')]['attachments']){_0x3c813a[_0xfd7c('0x3d')]({'model':db['Attachment'],'as':'Attachment','raw':!![]});}var _0x2f6348=[{'model':db[_0xfd7c('0xcb')],'as':_0xfd7c('0xe6'),'attributes':['id',_0xfd7c('0x78'),_0xfd7c('0x7e'),_0xfd7c('0xf3'),_0xfd7c('0xf4'),_0xfd7c('0x85')],'include':_0x3c813a}];_0x2f6348['push']({'model':db['ChatWebsite'],'as':_0xfd7c('0x117'),'attributes':['id',_0xfd7c('0x35')]});_0x2f6348[_0xfd7c('0x3d')]({'model':db[_0xfd7c('0x74')],'as':_0xfd7c('0x118'),'attributes':['id',_0xfd7c('0x39')]});return db[_0xfd7c('0x3f')][_0xfd7c('0xbd')]({'where':{'id':_0x2388c2['params']['id']},'include':_0x2f6348})[_0xfd7c('0x1f')](handleEntityNotFound(_0x17a346,null))[_0xfd7c('0x1f')](function(_0x1d224d){if(_0x1d224d){var _0x5d129c=_0x1d224d[_0xfd7c('0x119')]({'plain':!![]});fs[_0xfd7c('0x11a')](_0x47c5ba);var _0x20c252={'format':'A4','border':_0xfd7c('0x11b'),'header':{'height':_0xfd7c('0x11c'),'contents':{'first':'<div\x20class=\x22header\x22>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20<h5>Interaction\x20Transcript</h5>\x0a\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20</div>'}},'footer':{'height':'30px','contents':{'default':util['format'](_0xfd7c('0x11d'),util[_0xfd7c('0xe3')]('%s\x20#%d',_0xfd7c('0x11e'),_0x5d129c['id']),moment()[_0xfd7c('0xe3')](_0xfd7c('0x11f'))[_0xfd7c('0x9c')]())}}};var _0x1520d0={'channel':_0xfd7c('0x11e'),'account':_0x5d129c['Account']['name'],'agent':_0x5d129c[_0xfd7c('0x118')]?_0x5d129c[_0xfd7c('0x118')][_0xfd7c('0x39')]:_0xfd7c('0x120'),'createdAt':moment(_0x5d129c[_0xfd7c('0x7e')])['format'](_0xfd7c('0x105'))['toString'](),'closedAt':_0x5d129c[_0xfd7c('0x121')]?moment(_0x5d129c[_0xfd7c('0x122')])['format']('YYYY-MM-DD\x20HH:mm:ss')[_0xfd7c('0x9c')]():'','disposition':_0x5d129c['disposition'],'chatInfo':{'browser':_0x5d129c[_0xfd7c('0x123')],'os':_0x5d129c[_0xfd7c('0x124')],'referer':_0x5d129c[_0xfd7c('0x125')],'customerIp':_0x5d129c[_0xfd7c('0x126')],'customerPort':_0x5d129c[_0xfd7c('0x127')]?_0x5d129c[_0xfd7c('0x127')]:_0xfd7c('0x120')},'messages':_(_0x5d129c[_0xfd7c('0xe6')])[_0xfd7c('0x128')]()[_0xfd7c('0x89')]({'secret':![]})[_0xfd7c('0x38')](function(_0xb625b8){if(_0xb625b8[_0xfd7c('0xd9')]){var _0x3ee3ff=path['join'](_0x5ac070,_0xb625b8[_0xfd7c('0xd9')]['basename']);if(fs[_0xfd7c('0x129')](_0x3ee3ff)){fs[_0xfd7c('0x12a')](_0x3ee3ff)[_0xfd7c('0x12b')](fs['createWriteStream'](path[_0xfd7c('0xdd')](_0x47c5ba,_0xb625b8[_0xfd7c('0xd9')][_0xfd7c('0xe0')])));}}return{'date':moment(_0xb625b8[_0xfd7c('0x7e')])['format'](_0xfd7c('0x105'))[_0xfd7c('0x9c')](),'sender':_0xb625b8[_0xfd7c('0xf3')]===_0xfd7c('0xca')?_0xb625b8[_0xfd7c('0x74')]?_0xb625b8[_0xfd7c('0x74')]['fullname']:_0xfd7c('0xed'):_0xb625b8[_0xfd7c('0x12c')][_0xfd7c('0x12d')]+(_0xb625b8[_0xfd7c('0x12c')][_0xfd7c('0x12e')]?'\x20'+_0xb625b8[_0xfd7c('0x12c')][_0xfd7c('0x12e')]:''),'body':_0xb625b8[_0xfd7c('0xd9')]?_0xb625b8['Attachment'][_0xfd7c('0xe0')]:_0xb625b8['body'],'direction':_0xb625b8['direction']===_0xfd7c('0xca')?'A':'C','secret':_0xb625b8[_0xfd7c('0xf4')],'read':_0xb625b8['read'],'attachment':_0xb625b8[_0xfd7c('0xd9')]};})[_0xfd7c('0x65')]()};return ejs['renderFile'](path[_0xfd7c('0xdd')](config[_0xfd7c('0xde')],_0xfd7c('0x114'),_0xfd7c('0x12f'),'downloadInteraction.html'),{'interaction':_0x1520d0})[_0xfd7c('0x1f')](function(_0x4b4fdc){return new BPromise(function(_0x548502,_0x17721b){pdf[_0xfd7c('0xbe')](_0x4b4fdc,_0x20c252)[_0xfd7c('0x130')](path[_0xfd7c('0xdd')](_0x47c5ba,_0xfd7c('0x131')+_0x5d129c['id']+'-'+_0x3aef58+_0xfd7c('0x132')),function(_0x3d6ec2,_0x3f64f9){if(_0x3d6ec2)return _0x17721b(_0x3d6ec2);_0x548502(_0x3f64f9);});});})['then'](function(){return new BPromise(function(_0x346006,_0x2c14e7){zipdir(_0x47c5ba,{'saveTo':_0x57d1a6},function(_0x316d20,_0x254b0c){if(_0x316d20)return _0x2c14e7(_0x316d20);return _0x346006(_0x254b0c);});})['then'](function(){return new BPromise(function(_0x449150,_0x5a3133){rimraf(_0x47c5ba,function(_0x540514){if(_0x540514)_0x5a3133(_0x540514);return _0x449150();});});})[_0xfd7c('0x1f')](function(){return _0x17a346[_0xfd7c('0xdc')](_0x57d1a6,_0x260e20,function(_0x24530f){if(_0x24530f){console[_0xfd7c('0x133')]('err',_0x24530f);}else{fs[_0xfd7c('0x134')](_0x57d1a6);}});});});}else{return _0x17a346['sendStatus'](0xc8);}})['catch'](handleError(_0x17a346,null));};
\ No newline at end of file
+var _0xf428=['replace','isNumeric','i.id\x20LIKE\x20?','MATCH\x20(me.body)\x20AGAINST\x20(?\x20IN\x20BOOLEAN\x20MODE)','getFullTextValue','CONCAT(c.firstName,\x20\x27\x20\x27,\x20c.lastName)\x20LIKE\x20?','group','i.id','QueryTypes','clone','SUM(me.read\x20=\x200\x20AND\x20me.direction\x20=\x20\x27in\x27)','t.id\x20IN\x20?','resolve','i.ChatWebsiteId\x20IS\x20NOT\x20NULL','user','role','agent','getChatWebsites','i.ChatWebsiteId\x20IS\x20NULL','sequelize','toString','keyBy','merge','a.key','a.mandatoryDisposition','Account.mandatoryDisposition','CASE\x20WHEN\x20(c.firstName\x20IS\x20NOT\x20NULL\x20AND\x20c.firstName\x20<>\x20\x27\x27)\x20OR\x20(c.lastName\x20IS\x20NOT\x20NULL\x20AND\x20c.lastName\x20<>\x20\x27\x27)\x20THEN\x20CONCAT(IFNULL(c.firstName,\x20\x27\x27),\x20\x27\x20\x27,\x20IFNULL(c.lastName,\x20\x27\x27))\x20ELSE\x20\x27Unknown\x27\x20END','contactName','i.*','c.firstName','c.lastName','c.email','Contact.email','c.phone','Contact.phone','Contact.mobile','c.fax','Contact.fax','o.fullname','o.internal','Owner.internal','ui.ChatInteractionId\x20IN\x20?','groupBy','ChatInteractionId','all','rows','show','params','includeAll','include','create','describe','createVidaooSession','findOne','vidaooApiKey','vidaooEscalation','vidaooTopic','fullname','email','POST','https://api-vidaoo.xcally.com/api/v1/meetings','vidaooNote','follow','isNull','vidaooMetadata','metadata','Sequelize','ValidationError','Error\x20in\x20Vidaoo\x20configuration','join_url','out','ChatMessage','Unable\x20to\x20create\x20Vidaoo\x20session','updateAttributes','customUpdate','CmContact','Contact','abandon','abandonInteraction,\x20%s,\x20%s,\x20%s','entity\x20not\x20found','Interaction\x20already\x20assigned','AbandonInteraction','attachmentUpload','file','originalname','basename','filename','mimetype','attachmentDownload','Unauthorized','Attachment','attachId','ChatOfflineMessageId','join','server/files/attachments/','offline-chat/','download','server/files/chat/upload/','transcript-%s.txt','now','Messages','ChatWebsite','format','%s%d','agentAlias','System','Visitor','agent_alias','alias','agent_fullname','MM/DD/YYYY\x20HH:mm:ss','direction','secret','appendFileSync','MailAccount','MailServerOut','Smtp','service','host','port','secure','authentication','auth','pass','sendMail','mailTranscript','addMessage','omit','ids','getMessages','YYYY-MM-DD\x20HH:mm:ss','findAll','getMyMessages','options','addTags','setTags','spread','color','emit','removeTags','unix','root','server','files','tmp','attachments','firstName','lastName','Account','Owner','mkdirSync','osName','referer','customerPort','N.A.','existsSync','createReadStream','pipe','createWriteStream','renderFile','downloadInteraction.ejs','transcript-','.pdf','log','err','unlinkSync','eml-format','request-promise','bluebird','mustache','util','ejs','fs-extra','lodash','squel','crypto','jsforce','desk.js','to-csv','querystring','papaparse','ioredis','../../components/parsers/qs','../../components/parsers/advancedSearch','../../components/export/pdf','../../config/license/hardware','../../config/logger','api','../../config/utils','../../config/environment','../../config/license/util','../../mysqldb','redis','defaults','localhost','socket.io-emitter','./chatInteraction.socket','register','client','http','info','ChatInteraction,\x20%s,\x20%s','request\x20sent','debug','ChatInteraction,\x20%s,\x20%s,\x20%s','error','message','result','catch','sendStatus','status','json','offset','undefined','limit','count','Content-Range','apply','reject','save','update','then','destroy','end','stack','name','send','render','contact','interaction','account','Users','map','TagIds','Tags','split','push','waiting','answered','unmanaged','abandoned','total','talking','closed','disposition','UserId','index','ChatInteraction','rawAttributes','fieldName','key','model','query','keys','filters','intersection','fields','attributes','hasOwnProperty','nolimit','order','sort','where','pick','select','field','from','tools_tags','u.fullname','ui.ChatInteractionId','left_join','users','u.id\x20=\x20ui.UserId','chat_interactions','cm_contacts','c.id\x20=\x20i.ContactId\x20AND\x20c.deletedAt\x20IS\x20NULL','o.id\x20=\x20i.UserId','a.id\x20=\x20i.ChatWebsiteId','chat_messages','me.ChatInteractionId\x20=\x20i.id','chat_interaction_has_tags','it.ChatInteractionId\x20=\x20i.id','t.id\x20=\x20it.TagId','expr','search','sqlOperator','conditions','find','unreadMessages','having','`\x20=\x200','`\x20>\x200','operator','value','length','MATCH\x20(c.firstName,\x20c.lastName,\x20c.phone,\x20c.mobile,\x20c.fax,\x20c.email)\x20AGAINST\x20(?\x20IN\x20BOOLEAN\x20MODE)','c.firstName\x20LIKE\x20?\x20OR\x20c.lastName\x20LIKE\x20?\x20OR\x20c.email\x20LIKE\x20?','ContactId','buildExpression','text','start','Tag','forEach','CONCAT(\x27,\x27,\x20`TagIds`,\x20\x27,\x27)\x20LIKE\x20?','union','User','$substring','CONCAT_WS(\x27\x20\x27,\x20o.name,\x20o.fullname)\x20LIKE\x20?','type','body','compact','isEmpty','ChatWebsiteId','i.ChatWebsiteId\x20IN\x20?','concat','createdAt','parse','$gte','$lte','null','\x20IS\x20NULL','\x20=\x20?','read','`unreadMessages`\x20=\x200','tag','filter'];(function(_0x33a8d0,_0xb35939){var _0x13ce2d=function(_0x3bb8f3){while(--_0x3bb8f3){_0x33a8d0['push'](_0x33a8d0['shift']());}};_0x13ce2d(++_0xb35939);}(_0xf428,0x1ec));var _0x8f42=function(_0x8d22ea,_0x41c83b){_0x8d22ea=_0x8d22ea-0x0;var _0x19d7bd=_0xf428[_0x8d22ea];return _0x19d7bd;};'use strict';var emlformat=require(_0x8f42('0x0'));var rimraf=require('rimraf');var zipdir=require('zip-dir');var jsonpatch=require('fast-json-patch');var rp=require(_0x8f42('0x1'));var moment=require('moment');var BPromise=require(_0x8f42('0x2'));var Mustache=require(_0x8f42('0x3'));var util=require(_0x8f42('0x4'));var path=require('path');var sox=require('sox');var csv=require('to-csv');var ejs=require(_0x8f42('0x5'));var fs=require('fs');var fs_extra=require(_0x8f42('0x6'));var _=require(_0x8f42('0x7'));var squel=require(_0x8f42('0x8'));var crypto=require(_0x8f42('0x9'));var jsforce=require(_0x8f42('0xa'));var deskjs=require(_0x8f42('0xb'));var toCsv=require(_0x8f42('0xc'));var querystring=require(_0x8f42('0xd'));var Papa=require(_0x8f42('0xe'));var Redis=require(_0x8f42('0xf'));var authService=require('../../components/auth/service');var qs=require(_0x8f42('0x10'));var as=require(_0x8f42('0x11'));var pdf=require(_0x8f42('0x12'));var hardwareService=require(_0x8f42('0x13'));var logger=require(_0x8f42('0x14'))(_0x8f42('0x15'));var utils=require(_0x8f42('0x16'));var config=require(_0x8f42('0x17'));var licenseUtil=require(_0x8f42('0x18'));var db=require(_0x8f42('0x19'))['db'];config[_0x8f42('0x1a')]=_[_0x8f42('0x1b')](config['redis'],{'host':_0x8f42('0x1c'),'port':0x18eb});var socket=require(_0x8f42('0x1d'))(new Redis(config[_0x8f42('0x1a')]));require(_0x8f42('0x1e'))[_0x8f42('0x1f')](socket);var jayson=require('jayson/promise');var client=jayson[_0x8f42('0x20')][_0x8f42('0x21')]({'port':0x232b});var client9004=jayson[_0x8f42('0x20')][_0x8f42('0x21')]({'port':0x232c});function respondWithRpcPromise(_0x27edde,_0x5e449e,_0x37431a,_0x4bf81){return new BPromise(function(_0x152cdb,_0x1719e8){var _0x446132=_0x4bf81||client;return _0x446132['request'](_0x27edde,_0x37431a)['then'](function(_0x2e0cfc){logger[_0x8f42('0x22')](_0x8f42('0x23'),_0x5e449e,_0x8f42('0x24'));logger[_0x8f42('0x25')](_0x8f42('0x26'),_0x5e449e,_0x8f42('0x24'),JSON['stringify'](_0x2e0cfc));if(_0x2e0cfc[_0x8f42('0x27')]){if(_0x2e0cfc[_0x8f42('0x27')]['code']===0x1f4){logger['error'](_0x8f42('0x23'),_0x5e449e,_0x2e0cfc['error'][_0x8f42('0x28')]);return _0x1719e8(_0x2e0cfc[_0x8f42('0x27')][_0x8f42('0x28')]);}logger[_0x8f42('0x27')](_0x8f42('0x23'),_0x5e449e,_0x2e0cfc[_0x8f42('0x27')][_0x8f42('0x28')]);return _0x152cdb(_0x2e0cfc[_0x8f42('0x27')][_0x8f42('0x28')]);}else{logger[_0x8f42('0x22')](_0x8f42('0x23'),_0x5e449e,'request\x20sent');_0x152cdb(_0x2e0cfc[_0x8f42('0x29')][_0x8f42('0x28')]);}})[_0x8f42('0x2a')](function(_0x577ac3){logger[_0x8f42('0x27')]('ChatInteraction,\x20%s,\x20%s',_0x5e449e,_0x577ac3);_0x1719e8(_0x577ac3);});});}function respondWithStatusCode(_0x528b82,_0x164ec9){_0x164ec9=_0x164ec9||0xcc;return function(_0x2382dd){if(_0x2382dd){return _0x528b82[_0x8f42('0x2b')](_0x164ec9);}return _0x528b82[_0x8f42('0x2c')](_0x164ec9)['end']();};}function respondWithResult(_0x14d6fd,_0x2e9f6b){_0x2e9f6b=_0x2e9f6b||0xc8;return function(_0x4470bf){if(_0x4470bf){return _0x14d6fd[_0x8f42('0x2c')](_0x2e9f6b)[_0x8f42('0x2d')](_0x4470bf);}};}function respondWithFilteredResult(_0x131f87,_0x2cb25b){return function(_0x4d7fca){if(_0x4d7fca){var _0xa9e914=typeof _0x2cb25b[_0x8f42('0x2e')]===_0x8f42('0x2f')&&typeof _0x2cb25b[_0x8f42('0x30')]===_0x8f42('0x2f');var _0x24468c=_0x4d7fca[_0x8f42('0x31')];var _0x243377=_0xa9e914?0x0:_0x2cb25b['offset'];var _0x25b1cb=_0xa9e914?_0x4d7fca['count']:_0x2cb25b['offset']+_0x2cb25b['limit'];var _0x566874;if(_0x25b1cb>=_0x24468c){_0x25b1cb=_0x24468c;_0x566874=0xc8;}else{_0x566874=0xce;}_0x131f87[_0x8f42('0x2c')](_0x566874);return 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_0x34ae87=_0xb8bef7[_0x8f42('0x56')][_0x8f42('0x9f')][_0x8f42('0xa0')]('\x5c','\x5c\x5c')['replace'](/'/g,'\x27\x27');if(qs[_0x8f42('0xa1')](_0x34ae87)){_0x52c9a7['or'](_0x8f42('0xa2'),_0x34ae87+'%');}else{_0x52c9a7['or'](_0x8f42('0xa3'),qs[_0x8f42('0xa4')](_0x34ae87))['or'](_0x8f42('0xa5'),_0x34ae87+'%');}}}_0x269184[_0x8f42('0x60')](_0x52c9a7);_0x269184[_0x8f42('0xa6')](_0x8f42('0xa7'));var _0x138c68={'type':db['Sequelize'][_0x8f42('0xa8')]['SELECT'],'raw':!![]};var _0xda37ad=_0x269184[_0x8f42('0xa9')]();_0xda37ad[_0x8f42('0x63')](_0x8f42('0xa7'));_0xda37ad[_0x8f42('0x63')](_0x8f42('0xaa'),'unreadMessages');if(_0x5ae5e7[_0x8f42('0x5e')]){_0x5ae5e7[_0x8f42('0x5e')][_0x8f42('0x88')](function(_0xbf3467){var _0x5389ec=_0xbf3467[0x0]==='contactName'?_0xbf3467[0x0]:'i.'+_0xbf3467[0x0];_0x269184[_0x8f42('0x5e')](_0x5389ec,_0xbf3467[0x1]==='DESC'?![]:!![]);});}if(!_['isEmpty'](_0x3a174c)){_0x269184[_0x8f42('0x7b')](_0x73f943);_0xda37ad[_0x8f42('0x60')](_0x8f42('0xab'),_0x3a174c);}BPromise[_0x8f42('0xac')]()[_0x8f42('0x37')](function(){if(!_0x4d67aa){if(_0xb8bef7[_0x8f42('0x56')]['ChatWebsiteId'])return;_0xda37ad[_0x8f42('0x60')](_0x8f42('0xad'));_0x269184[_0x8f42('0x60')](_0x8f42('0xad'));return;}if(_0xb8bef7[_0x8f42('0xae')][_0x8f42('0xaf')]!==_0x8f42('0xb0'))return;return _0xb8bef7[_0x8f42('0xae')][_0x8f42('0xb1')]({'attributes':['id'],'raw':!![]})['then'](function(_0x5b2e1b){if(_[_0x8f42('0x91')](_0x5b2e1b)){_0xda37ad[_0x8f42('0x60')](_0x8f42('0xb2'));_0x269184[_0x8f42('0x60')](_0x8f42('0xb2'));}else{_0xda37ad['where'](_0x8f42('0x93'),_['map'](_0x5b2e1b,'id'));_0x269184[_0x8f42('0x60')](_0x8f42('0x93'),_[_0x8f42('0x42')](_0x5b2e1b,'id'));}});})[_0x8f42('0x37')](function(){if(_0xb8bef7[_0x8f42('0xae')][_0x8f42('0xaf')]===_0x8f42('0xb0')&&!_0x4d67aa&&!_0xb8bef7[_0x8f42('0x56')][_0x8f42('0x92')])return[];return db[_0x8f42('0xb3')][_0x8f42('0x56')](_0xda37ad[_0x8f42('0xb4')](),_0x138c68);})[_0x8f42('0x37')](function(_0xaf27be){_0x1e1cd4[_0x8f42('0x31')]=_0xaf27be['length'];if(_0x1e1cd4[_0x8f42('0x31')]===0x0)return[];return db[_0x8f42('0xb3')][_0x8f42('0x56')](_0x326953[_0x8f42('0xb4')](),_0x138c68)[_0x8f42('0x37')](function(_0x1d6fd7){_0xacc3e9=_[_0x8f42('0xb5')](_0x1d6fd7,'id');_0x138c68=_[_0x8f42('0xb6')](_0x138c68,{'model':db[_0x8f42('0x51')],'mapToModel':!![],'raw':!![],'nest':!![]});if(_0xb8bef7[_0x8f42('0x56')][_0x8f42('0x5a')]){_0x5ae5e7[_0x8f42('0x5b')][_0x8f42('0x88')](function(_0x251fd9){_0x269184[_0x8f42('0x63')]('i.'+_0x251fd9);});}else{_0x269184[_0x8f42('0x63')]('SUM(me.read\x20=\x200\x20AND\x20me.direction\x20=\x20\x27in\x27)','unreadMessages');_0x269184[_0x8f42('0x63')](_0x8f42('0xb7'),'Account.key');_0x269184[_0x8f42('0x63')](_0x8f42('0xb8'),_0x8f42('0xb9'));_0x269184[_0x8f42('0x63')](_0x8f42('0xba'),_0x8f42('0xbb'));_0x269184[_0x8f42('0x63')](_0x8f42('0xbc'));_0x269184['field'](_0x8f42('0xbd'),'Contact.firstName');_0x269184[_0x8f42('0x63')](_0x8f42('0xbe'),'Contact.lastName');_0x269184[_0x8f42('0x63')](_0x8f42('0xbf'),_0x8f42('0xc0'));_0x269184['field'](_0x8f42('0xc1'),_0x8f42('0xc2'));_0x269184['field']('c.mobile',_0x8f42('0xc3'));_0x269184[_0x8f42('0x63')](_0x8f42('0xc4'),_0x8f42('0xc5'));_0x269184['field'](_0x8f42('0xc6'),'Owner.fullname');_0x269184[_0x8f42('0x63')](_0x8f42('0xc7'),_0x8f42('0xc8'));_0x269184[_0x8f42('0x63')]('GROUP_CONCAT(DISTINCT\x20t.id)',_0x8f42('0x43'));}if(_0x5ae5e7[_0x8f42('0x30')])_0x269184['limit'](_0x5ae5e7[_0x8f42('0x30')]);if(_0x5ae5e7[_0x8f42('0x2e')])_0x269184[_0x8f42('0x2e')](_0x5ae5e7[_0x8f42('0x2e')]);return db[_0x8f42('0xb3')][_0x8f42('0x56')](_0x269184[_0x8f42('0xb4')](),_0x138c68);})[_0x8f42('0x37')](function(_0x451e46){if(_0x451e46[_0x8f42('0x80')]>0x0)_0x561697[_0x8f42('0x60')](_0x8f42('0xc9'),_[_0x8f42('0x42')](_0x451e46,'id'));return db['sequelize']['query'](_0x561697[_0x8f42('0xb4')](),_0x138c68)['then'](function(_0x12e4a1){var _0x52c776=_[_0x8f42('0xca')](_0x12e4a1,_0x8f42('0xcb'));var _0x25c779=[];_0x451e46[_0x8f42('0x88')](function(_0xecc792){_0x25c779[_0x8f42('0x46')](updateChatInteraction(_0xecc792,_0xacc3e9,_0x52c776));});return BPromise[_0x8f42('0xcc')](_0x25c779);});});})[_0x8f42('0x37')](function(_0x17529c){_0x1e1cd4[_0x8f42('0xcd')]=_0x17529c;return _0x1e1cd4;})[_0x8f42('0x37')](respondWithFilteredResult(_0x3326bf,_0x5ae5e7))[_0x8f42('0x2a')](handleError(_0x3326bf,null));};exports[_0x8f42('0xce')]=function(_0x3e2d69,_0x17911f){var _0x4540af={'raw':![],'where':{'id':_0x3e2d69[_0x8f42('0xcf')]['id']}},_0xefa1e7={};_0xefa1e7[_0x8f42('0x55')]=_[_0x8f42('0x57')](db[_0x8f42('0x51')][_0x8f42('0x52')]);_0xefa1e7['query']=_[_0x8f42('0x57')](_0x3e2d69['query']);_0xefa1e7['filters']=_[_0x8f42('0x59')](_0xefa1e7[_0x8f42('0x55')],_0xefa1e7[_0x8f42('0x56')]);_0x4540af[_0x8f42('0x5b')]=_[_0x8f42('0x59')](_0xefa1e7[_0x8f42('0x55')],qs['fields'](_0x3e2d69[_0x8f42('0x56')][_0x8f42('0x5a')]));_0x4540af['attributes']=_0x4540af[_0x8f42('0x5b')][_0x8f42('0x80')]?_0x4540af[_0x8f42('0x5b')]:_0xefa1e7[_0x8f42('0x55')];if(_0x3e2d69[_0x8f42('0x56')][_0x8f42('0xd0')]){_0x4540af[_0x8f42('0xd1')]=[{'all':!![]}];}_0x4540af=_[_0x8f42('0xb6')]({},_0x4540af,_0x3e2d69['options']);return db[_0x8f42('0x51')][_0x8f42('0x79')](_0x4540af)['then'](handleEntityNotFound(_0x17911f,null))[_0x8f42('0x37')](respondWithResult(_0x17911f,null))[_0x8f42('0x2a')](handleError(_0x17911f,null));};exports[_0x8f42('0xd2')]=function(_0x1a0a24,_0x17b6fd){return db[_0x8f42('0x51')]['create'](_0x1a0a24['body'],{})[_0x8f42('0x37')](respondWithResult(_0x17b6fd,0xc9))[_0x8f42('0x2a')](handleError(_0x17b6fd,null));};exports[_0x8f42('0x36')]=function(_0x11c030,_0x4ca72f){if(_0x11c030[_0x8f42('0x8f')]['id']){delete _0x11c030[_0x8f42('0x8f')]['id'];}return db['ChatInteraction'][_0x8f42('0x79')]({'where':{'id':_0x11c030[_0x8f42('0xcf')]['id']}})[_0x8f42('0x37')](handleEntityNotFound(_0x4ca72f,null))[_0x8f42('0x37')](saveUpdates(_0x11c030[_0x8f42('0x8f')],null))[_0x8f42('0x37')](respondWithResult(_0x4ca72f,null))[_0x8f42('0x2a')](handleError(_0x4ca72f,null));};exports[_0x8f42('0x38')]=function(_0xab86b1,_0x44ad13){return db[_0x8f42('0x51')][_0x8f42('0x79')]({'where':{'id':_0xab86b1[_0x8f42('0xcf')]['id']}})[_0x8f42('0x37')](handleEntityNotFound(_0x44ad13,null))['then'](removeEntity(_0x44ad13,null))[_0x8f42('0x2a')](handleError(_0x44ad13,null));};exports['describe']=function(_0x59cf3f,_0x433802){return db['ChatInteraction'][_0x8f42('0xd3')]()[_0x8f42('0x37')](respondWithResult(_0x433802,null))['catch'](handleError(_0x433802,null));};exports[_0x8f42('0xd4')]=function(_0x48811d,_0x94fee0){var _0x483024=_0x48811d['params']['id'];var _0x582848;var _0x1e40b4;var _0x39684d;return db[_0x8f42('0x51')][_0x8f42('0xd5')]({'where':{'id':_0x483024}})[_0x8f42('0x37')](function(_0x490fff){_0x582848=_0x490fff;return db['ChatWebsite'][_0x8f42('0xd5')]({'where':{'id':_0x490fff[_0x8f42('0x92')]},'attributes':['id',_0x8f42('0xd6'),_0x8f42('0xd7'),_0x8f42('0xd8'),'vidaooNote','vidaooMetadata'],'raw':!![]});})[_0x8f42('0x37')](function(_0x18dbe8){if(_0x18dbe8&&_0x18dbe8[_0x8f42('0xd6')]&&_0x18dbe8[_0x8f42('0xd7')]){_0x1e40b4=_0x18dbe8;var _0x22705c={'interaction':{'id':_0x483024},'agent':{'id':_0x48811d[_0x8f42('0xae')]['id'],'name':_0x48811d['user']['name'],'fullname':_0x48811d['user'][_0x8f42('0xd9')],'email':_0x48811d[_0x8f42('0xae')][_0x8f42('0xda')]},'contact':_0x48811d[_0x8f42('0x8f')]['contact'],'account':_0x48811d[_0x8f42('0x8f')][_0x8f42('0x40')]};var _0x1ec33d={'rejectUnauthorized':![],'method':_0x8f42('0xdb'),'url':_0x8f42('0xdc'),'headers':{'X-APIKEY':_0x18dbe8['vidaooApiKey']},'body':{'duration':null,'scheduledAt':null,'participants':[_0x48811d[_0x8f42('0xae')][_0x8f42('0xda')]],'buttons':null,'topic':_0x1e40b4[_0x8f42('0xd8')],'note':_['isNull'](_0x1e40b4[_0x8f42('0xdd')])?null:getMustacheRender(_0x1e40b4[_0x8f42('0xdd')],_0x22705c),'metadata':null},'redirect':_0x8f42('0xde'),'json':!![]};try{if(!_[_0x8f42('0xdf')](_0x1e40b4[_0x8f42('0xe0')])){var _0x26b5bf=getMustacheRender(_0x1e40b4[_0x8f42('0xe0')],_0x22705c);var _0x4a8081=JSON[_0x8f42('0x96')](_0x26b5bf);_0x1ec33d[_0x8f42('0x8f')][_0x8f42('0xe1')]=_0x4a8081;}}catch(_0x10dbe0){throw new db[(_0x8f42('0xe2'))][(_0x8f42('0xe3'))]('Error\x20in\x20conversion\x20vidaooMetadata');}return rp(_0x1ec33d);}else{throw new db['Sequelize']['ValidationError'](_0x8f42('0xe4'));}})['then'](function(_0x33a843){_0x39684d=_0x33a843;if(_0x39684d['id']){var _0x49eacd={'body':_0x39684d[_0x8f42('0xe5')],'ChatWebsiteId':_0x1e40b4['id'],'ChatInteractionId':_0x582848['id'],'direction':_0x8f42('0xe6'),'UserId':_0x48811d[_0x8f42('0xae')]['id']};return db[_0x8f42('0xe7')]['create'](_0x49eacd,{});}else{throw new db[(_0x8f42('0xe2'))][(_0x8f42('0xe3'))](_0x8f42('0xe8'));}})[_0x8f42('0x37')](function(){return _0x582848[_0x8f42('0xe9')]({'vidaooSessionId':_0x39684d['id']});})[_0x8f42('0x37')](respondWithResult(_0x94fee0,null))[_0x8f42('0x2a')](handleError(_0x94fee0,null));};exports[_0x8f42('0xea')]=function(_0x16880b,_0x2962fa){if(_0x16880b[_0x8f42('0x8f')]['id']){delete _0x16880b[_0x8f42('0x8f')]['id'];}return db[_0x8f42('0x51')][_0x8f42('0x79')]({'where':{'id':_0x16880b[_0x8f42('0xcf')]['id']},'include':[{'model':db[_0x8f42('0xeb')],'as':_0x8f42('0xec')}]})['then'](handleEntityNotFound(_0x2962fa,null))[_0x8f42('0x37')](saveUpdates(_0x16880b[_0x8f42('0x8f')],null))['then'](respondWithResult(_0x2962fa,null))[_0x8f42('0x2a')](handleError(_0x2962fa,null));};exports[_0x8f42('0xed')]=function(_0x15f573,_0x1f1508,_0x56e664){if(_0x15f573[_0x8f42('0x8f')]['id']){delete _0x15f573[_0x8f42('0x8f')]['id'];}return db[_0x8f42('0x51')][_0x8f42('0x79')]({'where':{'id':_0x15f573[_0x8f42('0xcf')]['id']}})[_0x8f42('0x37')](function(_0x52b49f){if(!_0x52b49f){logger['error'](_0x8f42('0xee'),'abandon',0x194,_0x8f42('0xef'));_0x1f1508[_0x8f42('0x2b')](0x194);}else{if(_0x52b49f['UserId']){throw new db[(_0x8f42('0xe2'))]['ValidationError'](_0x8f42('0xf0'));}}return _0x52b49f;})[_0x8f42('0x37')](function(_0x3e6072){if(_0x3e6072){return _0x3e6072[_0x8f42('0x36')]({'closed':_0x15f573[_0x8f42('0x8f')][_0x8f42('0x4d')],'disposition':_0x15f573[_0x8f42('0x8f')]['disposition']})[_0x8f42('0x37')](function(_0x40918d){return _0x40918d;});}})['then'](function(_0x5be6f0){return respondWithRpcPromise(_0x8f42('0xf1'),'abandon',_0x15f573[_0x8f42('0x8f')],client9004);})['then'](respondWithResult(_0x1f1508,null))[_0x8f42('0x2a')](handleError(_0x1f1508,null));};exports[_0x8f42('0xf2')]=function(_0x174e4a,_0x1f245c,_0x4431a4){_0x174e4a[_0x8f42('0x8f')][_0x8f42('0x3b')]=_0x174e4a[_0x8f42('0xf3')][_0x8f42('0xf4')];_0x174e4a[_0x8f42('0x8f')][_0x8f42('0xf5')]=_0x174e4a[_0x8f42('0xf3')][_0x8f42('0xf6')];_0x174e4a['body']['type']=_0x174e4a[_0x8f42('0xf3')][_0x8f42('0xf7')];return db['Attachment'][_0x8f42('0xd2')](_0x174e4a['body'])['then'](respondWithResult(_0x1f245c,0xc9))['catch'](handleError(_0x1f245c,null));};exports[_0x8f42('0xf8')]=function(_0x29f227,_0x366615,_0x5cfbca){return db['ChatInteraction'][_0x8f42('0xd5')]({'where':{'id':_0x29f227['params']['id']},'raw':!![]})[_0x8f42('0x37')](handleEntityNotFound(_0x366615,null))[_0x8f42('0x37')](function(_0x538ea8){if(_0x538ea8){if(_0x538ea8[_0x8f42('0x4d')]){return _0x366615[_0x8f42('0x2c')](0x193)[_0x8f42('0x2d')]({'status':0x193,'message':_0x8f42('0xf9')});}return db[_0x8f42('0xfa')]['findOne']({'where':{'id':_0x29f227[_0x8f42('0x56')][_0x8f42('0xfb')]},'raw':!![]})[_0x8f42('0x37')](handleEntityNotFound(_0x366615,null));}})[_0x8f42('0x37')](function(_0x15e957){if(_0x15e957){var _0x57b4bb=_0x15e957[_0x8f42('0xfc')]!==null;var _0x1c3413=path[_0x8f42('0xfd')](config['root'],_0x8f42('0xfe'));if(_0x57b4bb){_0x1c3413=path[_0x8f42('0xfd')](_0x1c3413,_0x8f42('0xff'));}var _0x39e1cb=path[_0x8f42('0xfd')](_0x1c3413,_0x15e957['basename']);return _0x366615[_0x8f42('0x100')](_0x39e1cb);}})['catch'](handleError(_0x366615,null));};exports['close']=function(_0xaad138,_0x556164){var _0x35ea9f=null;var _0x2746a7=null;var _0x2778f9=null;var _0x391b9c=null;if(_0xaad138['body']['id']){delete _0xaad138['body']['id'];}if(_0xaad138['body']['mailTranscript']){_0x391b9c=path[_0x8f42('0xfd')](config['root'],_0x8f42('0x101'),util['format'](_0x8f42('0x102'),Date[_0x8f42('0x103')]()));_0xaad138[_0x8f42('0x8f')]['pathTranscript']=_0x391b9c;}return db['ChatInteraction']['find']({'where':{'id':_0xaad138[_0x8f42('0xcf')]['id']},'include':[{'model':db[_0x8f42('0xe7')],'as':_0x8f42('0x104'),'include':[{'model':db[_0x8f42('0x8b')],'as':'User'}]}]})[_0x8f42('0x37')](handleEntityNotFound(_0x556164,null))[_0x8f42('0x37')](saveUpdates(_0xaad138[_0x8f42('0x8f')],null))[_0x8f42('0x37')](function(_0x278781){if(_0x278781){_0x35ea9f=_0x278781;return db[_0x8f42('0x105')]['find']({'where':{'id':_0x35ea9f[_0x8f42('0x92')]}});}})[_0x8f42('0x37')](function(_0xbdf683){if(_0xbdf683){_0x2778f9=_0xbdf683;return db['CmContact']['find']({'where':{'id':_0x35ea9f[_0x8f42('0x83')]}});}})[_0x8f42('0x37')](function(_0x2e37d4){if(_0x2e37d4){_0x2746a7=_0x2e37d4;if(_0x391b9c){var _0x2bbd01=null;for(var _0x374660=0x1;_0x374660<_0x35ea9f[_0x8f42('0x104')][_0x8f42('0x80')];++_0x374660){_0x2bbd01=_0x35ea9f['Messages'][_0x374660];var _0xae5b5=_0x2bbd01[_0x8f42('0x4f')]?util[_0x8f42('0x106')](_0x8f42('0x107'),_0x2778f9[_0x8f42('0x108')],_0x2bbd01[_0x8f42('0x4f')]):_0x8f42('0x109');var _0x1e7bf9=_0xaad138[_0x8f42('0x8f')]['customer']||util['format']('%s%d',_0x8f42('0x10a'),_0x2bbd01[_0x8f42('0x83')]);switch(_0x2778f9['agentIdentifier']){case'website_alias':_0xae5b5=_0x2bbd01['UserId']?util[_0x8f42('0x106')](_0x8f42('0x107'),_0x2778f9[_0x8f42('0x108')],_0x2bbd01[_0x8f42('0x4f')]):'System';break;case _0x8f42('0x10b'):_0xae5b5=_0x2bbd01[_0x8f42('0x4f')]?_0x2bbd01[_0x8f42('0x8b')][_0x8f42('0x10c')]||_0x2bbd01[_0x8f42('0x8b')]['fullname']:_0x8f42('0x109');break;case _0x8f42('0x10d'):_0xae5b5=_0x2bbd01['UserId']?_0x2bbd01[_0x8f42('0x8b')][_0x8f42('0xd9')]:_0x8f42('0x109');break;default:_0xae5b5=_0x2bbd01['UserId']?util[_0x8f42('0x106')]('%s%d',_0x2778f9['agentAlias'],_0x2bbd01[_0x8f42('0x4f')]):_0x8f42('0x109');}var _0x680cca=util[_0x8f42('0x106')]('[%s]\x20%s:\x20%s\x0a',moment(_0x2bbd01[_0x8f42('0x95')])[_0x8f42('0x106')](_0x8f42('0x10e')),_0x2bbd01[_0x8f42('0x10f')]==='in'?_0x1e7bf9:_0xae5b5,_0x2bbd01[_0x8f42('0x8f')]);if(!_0x2bbd01[_0x8f42('0x110')]){fs[_0x8f42('0x111')](_0x391b9c,_0x680cca);}}return db[_0x8f42('0x112')]['findOne']({'where':{'service':!![]},'include':[{'model':db[_0x8f42('0x113')],'as':_0x8f42('0x114'),'raw':!![]}]});}}})['then'](function(_0x28c2e3){if(_0x28c2e3&&_0x28c2e3[_0x8f42('0x114')]&&_0xaad138['body']){var _0x566190={'tls':{'rejectUnauthorized':![]}};if(_0x28c2e3[_0x8f42('0x114')][_0x8f42('0x115')]){_0x566190[_0x8f42('0x115')]=_0x28c2e3[_0x8f42('0x114')][_0x8f42('0x115')];}else{_0x566190[_0x8f42('0x116')]=_0x28c2e3[_0x8f42('0x114')][_0x8f42('0x116')];_0x566190[_0x8f42('0x117')]=_0x28c2e3['Smtp'][_0x8f42('0x117')];_0x566190[_0x8f42('0x118')]=_0x28c2e3[_0x8f42('0x114')]['secure'];}if(_0x28c2e3[_0x8f42('0x114')][_0x8f42('0x119')]){_0x566190[_0x8f42('0x11a')]={'user':_0x28c2e3[_0x8f42('0x114')]['user'],'pass':_0x28c2e3['Smtp'][_0x8f42('0x11b')]};}return respondWithRpcPromise('SendMail',_0x8f42('0x11c'),{'account':_0x566190,'message':{'from':util[_0x8f42('0x106')]('\x22%s\x22\x20<%s>',_0x28c2e3['name'],_0x28c2e3[_0x8f42('0xda')]||_0x28c2e3[_0x8f42('0x114')][_0x8f42('0xae')]),'to':_0xaad138[_0x8f42('0x8f')][_0x8f42('0x11d')],'subject':'Mail\x20Transcript','text':util[_0x8f42('0x106')]('Hi\x20%s,\x20attached\x20you\x20can\x20find\x20your\x20transcript\x20file.\x20\x0a\x0aRegards.\x20\x0a\x0a',_0xaad138[_0x8f42('0x8f')]['mailTranscript']),'attachments':[{'path':_0x391b9c}]}})[_0x8f42('0x37')](function(){return _0x35ea9f;})['catch'](function(_0x2ccca9){console[_0x8f42('0x27')](_0x2ccca9);});}else{return _0x35ea9f;}})[_0x8f42('0x37')](respondWithStatusCode(_0x556164,0xc8))[_0x8f42('0x2a')](handleError(_0x556164,null));};exports[_0x8f42('0x11e')]=function(_0x23d863,_0x455e95,_0x2fdde1){return db[_0x8f42('0xe7')][_0x8f42('0x79')]({'where':{'id':_0x23d863[_0x8f42('0xcf')]['id']}})[_0x8f42('0x37')](handleEntityNotFound(_0x455e95,null))[_0x8f42('0x37')](function(_0x36cd99){if(_0x36cd99){return _0x36cd99[_0x8f42('0x11e')](_0x23d863[_0x8f42('0x8f')]['ids'],_[_0x8f42('0x11f')](_0x23d863[_0x8f42('0x8f')],[_0x8f42('0x120'),'id'])||{});}})[_0x8f42('0x37')](respondWithResult(_0x455e95,null))['catch'](handleError(_0x455e95,null));};exports[_0x8f42('0x121')]=function(_0x383847,_0x43952a,_0x4dba2e){var _0x1b9ce5={'raw':![],'where':{}};var _0x19bb5b={};var _0x4f55e5={'count':0x0,'rows':[]};return db[_0x8f42('0x51')][_0x8f42('0xd5')]({'where':{'id':_0x383847[_0x8f42('0xcf')]['id']}})[_0x8f42('0x37')](handleEntityNotFound(_0x43952a,null))['then'](function(_0x51a65e){if(_0x51a65e){_0x19bb5b[_0x8f42('0x55')]=_['keys'](db[_0x8f42('0xe7')][_0x8f42('0x52')]);_0x19bb5b['query']=_[_0x8f42('0x57')](_0x383847[_0x8f42('0x56')]);_0x19bb5b[_0x8f42('0x58')]=_[_0x8f42('0x59')](_0x19bb5b[_0x8f42('0x55')],_0x19bb5b[_0x8f42('0x56')]);_0x1b9ce5[_0x8f42('0x5b')]=_['intersection'](_0x19bb5b[_0x8f42('0x55')],qs[_0x8f42('0x5a')](_0x383847['query'][_0x8f42('0x5a')]));_0x1b9ce5['attributes']=_0x1b9ce5[_0x8f42('0x5b')][_0x8f42('0x80')]?_0x1b9ce5[_0x8f42('0x5b')]:_0x19bb5b[_0x8f42('0x55')];if(!_0x383847[_0x8f42('0x56')][_0x8f42('0x5c')]('nolimit')){_0x1b9ce5[_0x8f42('0x30')]=qs[_0x8f42('0x30')](_0x383847[_0x8f42('0x56')][_0x8f42('0x30')]);_0x1b9ce5['offset']=qs[_0x8f42('0x2e')](_0x383847[_0x8f42('0x56')][_0x8f42('0x2e')]);}_0x1b9ce5[_0x8f42('0x5e')]=qs[_0x8f42('0x5f')](_0x383847['query'][_0x8f42('0x5f')]);_0x1b9ce5['where']=qs[_0x8f42('0x58')](_[_0x8f42('0x61')](_0x383847[_0x8f42('0x56')],_0x19bb5b['filters']));_0x1b9ce5[_0x8f42('0x60')][_0x8f42('0xcb')]=_0x51a65e['id'];if(_0x383847[_0x8f42('0x56')][_0x8f42('0x9f')]){_0x1b9ce5[_0x8f42('0x60')]=_[_0x8f42('0xb6')](_0x1b9ce5[_0x8f42('0x60')],{'$or':_['map'](_0x1b9ce5[_0x8f42('0x5b')],function(_0x11df42){var _0xf0840f={};_0xf0840f[_0x11df42]={'$like':'%'+_0x383847['query'][_0x8f42('0x9f')]+'%'};return _0xf0840f;})});}if(_0x383847['query'][_0x8f42('0x97')]){var _0x1909cf=_0x383847[_0x8f42('0x56')][_0x8f42('0x97')][_0x8f42('0x45')](',');var _0x5b3e74={};_0x5b3e74[_0x1909cf[0x0]]={'$gte':moment(_0x1909cf[0x1])[_0x8f42('0x106')](_0x8f42('0x122'))};_0x1b9ce5['where']=_['merge'](_0x1b9ce5[_0x8f42('0x60')],_0x5b3e74);}_0x1b9ce5=_[_0x8f42('0xb6')]({},_0x1b9ce5,_0x383847['options']);return db[_0x8f42('0xe7')][_0x8f42('0x31')]({'where':_0x1b9ce5[_0x8f42('0x60')]})[_0x8f42('0x37')](function(_0x2cb094){_0x4f55e5['count']=_0x2cb094;if(_0x383847[_0x8f42('0x56')]['includeAll']){_0x1b9ce5[_0x8f42('0xd1')]=[{'all':!![]}];}return db[_0x8f42('0xe7')][_0x8f42('0x123')](_0x1b9ce5);})[_0x8f42('0x37')](function(_0x5d8189){_0x4f55e5[_0x8f42('0xcd')]=_0x5d8189;return _0x4f55e5;});}})['then'](respondWithFilteredResult(_0x43952a,_0x1b9ce5))[_0x8f42('0x2a')](handleError(_0x43952a,null));};exports[_0x8f42('0x124')]=function(_0x26a83f,_0x5cadae,_0x2e4fe0){var _0x556f3b={'where':{}},_0x1baed6={},_0x1472b3={'count':0x0,'rows':[]};return db[_0x8f42('0x51')][_0x8f42('0xd5')]({'where':{'id':_0x26a83f[_0x8f42('0xcf')]['id']}})['then'](handleEntityNotFound(_0x5cadae,null))[_0x8f42('0x37')](function(_0x503fa7){if(_0x503fa7){_0x1baed6[_0x8f42('0x55')]=_[_0x8f42('0x57')](db[_0x8f42('0xe7')][_0x8f42('0x52')]);_0x1baed6[_0x8f42('0x56')]=_[_0x8f42('0x57')](_0x26a83f[_0x8f42('0x56')]);_0x1baed6['filters']=_[_0x8f42('0x59')](_0x1baed6[_0x8f42('0x55')],_0x1baed6[_0x8f42('0x56')]);_0x556f3b[_0x8f42('0x5b')]=_['intersection'](_0x1baed6[_0x8f42('0x55')],qs[_0x8f42('0x5a')](_0x26a83f[_0x8f42('0x56')][_0x8f42('0x5a')]));_0x556f3b['attributes']=_0x556f3b['attributes']['length']?_0x556f3b['attributes']:_0x1baed6[_0x8f42('0x55')];if(!_0x26a83f['query'][_0x8f42('0x5c')](_0x8f42('0x5d'))){_0x556f3b['limit']=qs[_0x8f42('0x30')](_0x26a83f['query'][_0x8f42('0x30')]);_0x556f3b[_0x8f42('0x2e')]=qs[_0x8f42('0x2e')](_0x26a83f[_0x8f42('0x56')][_0x8f42('0x2e')]);}_0x556f3b[_0x8f42('0x5e')]=qs['sort'](_0x26a83f[_0x8f42('0x56')][_0x8f42('0x5f')]);_0x556f3b[_0x8f42('0x60')]=qs[_0x8f42('0x58')](_['pick'](_0x26a83f['query'],_0x1baed6['filters']));_0x556f3b[_0x8f42('0x60')]['ChatInteractionId']=_0x503fa7['id'];if(_0x26a83f[_0x8f42('0x56')][_0x8f42('0x9f')]){_0x556f3b['where']=_[_0x8f42('0xb6')](_0x556f3b[_0x8f42('0x60')],{'$or':_[_0x8f42('0x42')](_0x556f3b[_0x8f42('0x5b')],function(_0x397627){var _0x231455={};_0x231455[_0x397627]={'$like':'%'+_0x26a83f[_0x8f42('0x56')][_0x8f42('0x9f')]+'%'};return _0x231455;})});}_0x556f3b[_0x8f42('0x60')]['secret']=![];if(_0x26a83f[_0x8f42('0x56')]['id']){_0x556f3b['where']['id']={'$gt':_0x26a83f[_0x8f42('0x56')]['id']};}_0x556f3b=_[_0x8f42('0xb6')]({},_0x556f3b,_0x26a83f[_0x8f42('0x125')]);return db[_0x8f42('0xe7')]['count']({'where':_0x556f3b[_0x8f42('0x60')]})[_0x8f42('0x37')](function(_0x4b2233){_0x1472b3['count']=_0x4b2233;_0x556f3b['include']=[];if(_0x26a83f[_0x8f42('0x56')]['includeAgent']){_0x556f3b[_0x8f42('0xd1')][_0x8f42('0x46')]({'model':db[_0x8f42('0x8b')],'as':_0x8f42('0x8b'),'attributes':['id','fullname',_0x8f42('0x10c')]});}if(_0x26a83f[_0x8f42('0x56')]['includeAll']){_0x556f3b['include']=[{'all':!![]}];}return db[_0x8f42('0xe7')][_0x8f42('0x123')](_0x556f3b);})['then'](function(_0x53000a){_0x1472b3[_0x8f42('0xcd')]=_0x53000a;return _0x1472b3;});}})[_0x8f42('0x37')](respondWithFilteredResult(_0x5cadae,_0x556f3b))['catch'](handleError(_0x5cadae,null));};exports[_0x8f42('0x126')]=function(_0x1a9938,_0x859022,_0x4edf44){return db[_0x8f42('0x51')][_0x8f42('0x79')]({'where':{'id':_0x1a9938[_0x8f42('0xcf')]['id']}})[_0x8f42('0x37')](handleEntityNotFound(_0x859022,null))[_0x8f42('0x37')](function(_0x28fdd1){if(_0x28fdd1){return _0x28fdd1[_0x8f42('0x127')](_0x1a9938[_0x8f42('0x8f')][_0x8f42('0x120')],_[_0x8f42('0x11f')](_0x1a9938[_0x8f42('0x8f')],[_0x8f42('0x120'),'id'])||{})[_0x8f42('0x128')](function(){return db[_0x8f42('0x87')][_0x8f42('0x123')]({'attributes':['id',_0x8f42('0x3b'),_0x8f42('0x129')],'where':{'id':_0x1a9938['body']['ids']}});})['then'](function(_0x3036a7){socket[_0x8f42('0x12a')]('chatInteractionTags:save',{'id':Number(_0x1a9938[_0x8f42('0xcf')]['id']),'tags':_0x3036a7||[]});return{'id':Number(_0x1a9938[_0x8f42('0xcf')]['id']),'tags':_0x3036a7||[]};});}})[_0x8f42('0x37')](respondWithResult(_0x859022,null))[_0x8f42('0x2a')](handleError(_0x859022,null));};exports[_0x8f42('0x12b')]=function(_0x5ee544,_0x5647e9,_0x484d64){return db['ChatInteraction']['find']({'where':{'id':_0x5ee544[_0x8f42('0xcf')]['id']}})[_0x8f42('0x37')](handleEntityNotFound(_0x5647e9,null))[_0x8f42('0x37')](function(_0x57c9d9){if(_0x57c9d9){return _0x57c9d9['removeTags'](_0x5ee544['query']['ids']);}})[_0x8f42('0x37')](respondWithStatusCode(_0x5647e9,null))[_0x8f42('0x2a')](handleError(_0x5647e9,null));};exports[_0x8f42('0x100')]=function(_0x4db688,_0x9c5330){var _0x69168e=moment()[_0x8f42('0x12c')]()[_0x8f42('0xb4')]();var _0x3d4a16=path[_0x8f42('0xfd')](config[_0x8f42('0x12d')],_0x8f42('0x12e'),_0x8f42('0x12f'),_0x8f42('0x130'));var _0x59b6ea=path['join'](config['root'],_0x8f42('0x12e'),_0x8f42('0x12f'),_0x8f42('0x131'));var _0x401e6a=path[_0x8f42('0xfd')](_0x3d4a16,_0x69168e);var _0x37fb64=util['format']('transcript-%d-%s.zip',_0x4db688['params']['id'],_0x69168e);var _0x378e7c=path[_0x8f42('0xfd')](_0x3d4a16,_0x37fb64);var _0x401bd1=[];_0x401bd1['push']({'model':db[_0x8f42('0x8b')],'as':_0x8f42('0x8b'),'attributes':['id',_0x8f42('0xd9')],'raw':!![]});_0x401bd1[_0x8f42('0x46')]({'model':db['CmContact'],'as':_0x8f42('0xec'),'attributes':['id',_0x8f42('0x132'),_0x8f42('0x133')],'raw':!![]});if(_0x4db688[_0x8f42('0x56')]['attachments']){_0x401bd1[_0x8f42('0x46')]({'model':db['Attachment'],'as':_0x8f42('0xfa'),'raw':!![]});}var _0x3e0aaa=[{'model':db[_0x8f42('0xe7')],'as':_0x8f42('0x104'),'attributes':['id',_0x8f42('0x8f'),_0x8f42('0x95'),_0x8f42('0x10f'),_0x8f42('0x110'),_0x8f42('0x9c')],'include':_0x401bd1}];_0x3e0aaa[_0x8f42('0x46')]({'model':db[_0x8f42('0x105')],'as':_0x8f42('0x134'),'attributes':['id',_0x8f42('0x3b')]});_0x3e0aaa[_0x8f42('0x46')]({'model':db[_0x8f42('0x8b')],'as':_0x8f42('0x135'),'attributes':['id','fullname']});return db[_0x8f42('0x51')]['find']({'where':{'id':_0x4db688[_0x8f42('0xcf')]['id']},'include':_0x3e0aaa})[_0x8f42('0x37')](handleEntityNotFound(_0x9c5330,null))['then'](function(_0xa96929){if(_0xa96929){var _0x1309d4=_0xa96929['get']({'plain':!![]});fs[_0x8f42('0x136')](_0x401e6a);var _0xcbd1a5={'channel':'Chat','account':_0x1309d4[_0x8f42('0x134')][_0x8f42('0x3b')],'agent':_0x1309d4['Owner']?_0x1309d4[_0x8f42('0x135')][_0x8f42('0xd9')]:'N.A.','createdAt':moment(_0x1309d4[_0x8f42('0x95')])['format']('YYYY-MM-DD\x20HH:mm:ss')[_0x8f42('0xb4')](),'closedAt':_0x1309d4[_0x8f42('0x4d')]?moment(_0x1309d4['closedAt'])[_0x8f42('0x106')](_0x8f42('0x122'))[_0x8f42('0xb4')]():'','disposition':_0x1309d4[_0x8f42('0x4e')],'chatInfo':{'browser':_0x1309d4['browserName'],'os':_0x1309d4[_0x8f42('0x137')],'referer':_0x1309d4[_0x8f42('0x138')],'customerIp':_0x1309d4['customerIp'],'customerPort':_0x1309d4[_0x8f42('0x139')]?_0x1309d4[_0x8f42('0x139')]:_0x8f42('0x13a')},'messages':_(_0x1309d4['Messages'])['tail']()[_0x8f42('0x9f')]({'secret':![]})[_0x8f42('0x42')](function(_0x240c95){if(_0x240c95['Attachment']){var 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\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff