processingSignUp: {{processingSignUp}},
processingEnquiry: {{processingEnquiry}},
processingSend: {{processingSend}},
+ processingRating: {{processingRating}},
visitor: {
fullname: '',
avatar: ''
hideEmail: {{hideEmail}},
hideOffline: {{hideOffline}},
headerShape: '{{headerShape}}',
- downloadTranscript: {{downloadTranscript}}
+ downloadTranscript: {{downloadTranscript}},
+ roomId: 0
},
Lang: {
"HeaderCurrentlyChatting": "Live Chat",
"HeaderOnline": '{{HeaderOnline}}',
"HeaderOffline": "{{HeaderOffline}}",
"OperatorOfflineMessage": "It appears as if all operators are currently offline.",
- "OfflineMessage": "{{{OfflineMessage}}}",
- "OnlineMessage": '{{OnlineMessage}}',
+ "OfflineMessage": "{{& OfflineMessage}}",
+ "OnlineMessage": '{{& OnlineMessage}}',
"UsernamePlaceholder": '{{UsernamePlaceholder}}',
"EmailPlaceholder": '{{EmailPlaceholder}}',
"EnquiryMessagePlaceholder": "{{EnquiryMessagePlaceholder}}",
"ValidationEnquiryMaxLength": "The enquiry may not exceed 1500 characters",
"ValidationMessageRequired": "Please enter your message",
"ValidationMessageMaxLength": "The message may not exceed 750 characters",
- "DownloadTranscript": "Download Transcript"
+ "DownloadTranscript": "Download Transcript",
+ "RatingMessage": "{{& RatingMessage}}",
+ "RatingSendText": "{{RatingSend}}",
+ "RatingSkipText": "{{RatingSkip}}",
+ "MessageAgentsBusy": "{{& MessageAgentsBusy}}",
+ "EmailTitle": "{{EmailTitle}}",
+ "NameTitle": "{{NameTitle}}",
+ "MessageTitle": "{{MessageTitle}}"
},
init: function() {
jQuery(".xc_chat_container").css('margin-bottom', '-50px');
xChatty.config.windowFocused = false;
});
jQuery(document).on("click", ".xc_chat_head", xChatty.headerClick);
- jQuery(document).on("click", ".xc_btn_enquiry", xChatty.enquiryClick);
+ // jQuery(document).on("click", ".xc_btn_enquiry", xChatty.enquiryClick);
jQuery(document).on("submit", ".xc_form_enquiry", xChatty.enquirySubmit);
// jQuery(document).on("click", ".xc_btn_signup", xChatty.signUpClick);
jQuery(document).on("submit", ".xc_form_signup", xChatty.signUpSubmit);
jQuery(document).on("click", ".xc_btn_notifications_close", xChatty.btnNotificationsCloseClick);
jQuery(document).on("keyup", ".xc_chat_container textarea, .xc_chat_container input", xChatty.messageKeyUp);
jQuery(document).on("keydown", ".xc_input_message", xChatty.messageKeyDown);
+ jQuery(document).on("submit", ".xc_form_rating", xChatty.ratingSubmit);
+ jQuery(document).on("click", ".xc_button_skip_rating", xChatty.skipRatingSubmit);
jQuery('[placeholder]').each(function() {
jQuery(this).css('color', '#ccc').val(jQuery(this).attr('placeholder'));
}).bind('focus', function() {
jQuery(this).val(jQuery(this).attr('placeholder')).css('color', '#ccc');
}
});
+ window.onbeforeunload = xChatty.handleDocumentUnload;
xChatty.readMessages();
},
+ handleDocumentUnload: function() {
+ if (!xChatty.processingSignUp) {
+ jQuery.ajax({
+ url: xChatty.config.rootPath + xChatty.config.websiteId + "/abandon",
+ data: [],
+ dataType: "jsonp",
+ complete: function() {
+ return null;
+ }
+ });
+ }
+ return null;
+ },
initAnimateHover: function() {
if (xChatty.config.animateHover !== true)
return;
}
});
},
- enquiryClick: function(e) {
- e.preventDefault();
- jQuery(".xc_form_enquiry").submit();
- },
+ // enquiryClick: function(e) {
+ // e.preventDefault();
+ // jQuery(".xc_form_enquiry").submit();
+ // },
btnExitChatClick: function(e) {
e.preventDefault();
jQuery(".xc_exit_chat_confirmation_wrapper").show();
value: true
});
jQuery.ajax({
- url: xChatty.config.rootPath + "signout",
+ url: xChatty.config.rootPath + xChatty.config.websiteId + "/signout",
data: formData,
dataType: "jsonp",
jsonpCallback: xChatty.getJsonpCallbackName(),
success: function(result) {
if (result.success === true) {
- xChatty.resetDefaultState();
+ // xChatty.resetDefaultState();
+ xChatty.config.signedUp = false;
+ xChatty.config.visitor = {
+ fullname: "",
+ avatar: ""
+ };
+ jQuery(".xc_conversation_container").empty();
+ jQuery(".xc_conversation_container").html('<p class="xc_message_intro" data-id="-10">' + xChatty.Lang.FirstMessageText + '</p>');
+ jQuery(".xc_exit_chat_confirmation_wrapper").hide();
+ jQuery(".xc_btn_exit_chat").show();
+ jQuery(".xc_conversation").hide();
+ jQuery('.xc_rating_wrapper').show();
} else {}
},
complete: function() {
- xChatty.checkStatus(true);
+ // xChatty.checkStatus(true);
}
});
},
jQuery(".xc_exit_chat_confirmation_wrapper").hide();
jQuery(".xc_btn_exit_chat").show();
},
+ removeOldMessages: function () {
+ jQuery(".xc_conversation_container").empty();
+ jQuery(".xc_conversation_container").html('<p class="xc_message_intro" data-id="-10">' + xChatty.Lang.FirstMessageText + '</p>');
+ },
resetDefaultState: function() {
xChatty.config.signedUp = false;
xChatty.config.visitor = {
jQuery(".xc_conversation_container").html('<p class="xc_message_intro" data-id="-10">' + xChatty.Lang.FirstMessageText + '</p>');
jQuery(".xc_exit_chat_confirmation_wrapper").hide();
jQuery(".xc_btn_exit_chat").show();
+ jQuery('.xc_rating_wrapper').hide();
+ jQuery('.xc_form_rating')[0].reset();
jQuery(".xc_chat_head").trigger("click");
},
+ skipRatingSubmit: function (e) {
+ e.preventDefault();
+ if (xChatty.config.processingRating)
+ return false;
+ xChatty.config.processingRating = true;
+ var formData = [];
+ formData.push({
+ name: 'data[Rating][room_id]',
+ value: xChatty.config.roomId
+ });
+ jQuery.ajax({
+ url: xChatty.config.rootPath + "rating",
+ data: formData,
+ dataType: "jsonp",
+ success: function(result) {
+ xChatty.config.processingRating = false;
+ xChatty.resetDefaultState();
+ },
+ error: function(err) {
+ var error = {
+ 'message': 'Service temporarily unavailable. We back as soon as possible!'
+ };
+ xChatty.renderErrors(error, true);
+ // xChatty.config.timerSendMessages = setTimeout(function() {
+ // xChatty.handleAjaxSubmitCall(formData, enquiryForm);
+ // }, 5000);
+ }
+ });
+ },
+ ratingSubmit: function (e) {
+ e.preventDefault();
+ if (xChatty.config.processingRating)
+ return false;
+ xChatty.config.processingRating = true;
+ var formData = jQuery(this).serializeArray();
+ formData.push({
+ name: 'data[Rating][room_id]',
+ value: xChatty.config.roomId
+ });
+ jQuery.ajax({
+ url: xChatty.config.rootPath + "rating",
+ data: formData,
+ dataType: "jsonp",
+ success: function(result) {
+ xChatty.config.processingRating = false;
+ xChatty.resetDefaultState();
+ },
+ error: function(err) {
+ var error = {
+ 'message': 'Service temporarily unavailable. We back as soon as possible!'
+ };
+ xChatty.renderErrors(error, true);
+ // xChatty.config.timerSendMessages = setTimeout(function() {
+ // xChatty.handleAjaxSubmitCall(formData, enquiryForm);
+ // }, 5000);
+ }
+ });
+ },
enquirySubmit: function(e) {
e.preventDefault();
if (xChatty.config.processingEnquiry)
return false;
var validationErrors = {};
- if (jQuery.trim(jQuery(".xc_input_enquiry_fullname").val()) === '' || jQuery(".xc_input_enquiry_fullname").val() === jQuery(".xc_input_enquiry_fullname").attr("placeholder")) {
- validationErrors["fullname"] = [xChatty.Lang.ValidationUsernameRequired];
- }
- if (jQuery.trim(jQuery(".xc_input_enquiry_email").val()) === '' || jQuery(".xc_input_enquiry_email").val() === jQuery(".xc_input_enquiry_email").attr("placeholder")) {
- validationErrors["email"] = [xChatty.Lang.ValidationEmailRequired];
- }
- if (jQuery.trim(jQuery(".xc_input_enquiry_message").val()) === '' || jQuery(".xc_input_enquiry_message").val() === jQuery(".xc_input_enquiry_message").attr("placeholder")) {
- validationErrors["message"] = [xChatty.Lang.ValidationEnquiryRequired];
- }
- if (validationErrors.hasOwnProperty("fullname") || validationErrors.hasOwnProperty("email") || validationErrors.hasOwnProperty("message")) {
- xChatty.renderNotifications(validationErrors, true);
- return;
+ var signupForm = jQuery(".xc_form_enquiry");
+ jQuery('.xc_form_enquiry :input').each(function () {
+ var el = jQuery(this);
+ if (el.val() === el.attr('placeholder')) {
+ el.val('');
+ }
+ if ((jQuery.trim(el.val()) === '' || el.val() === el.attr('placeholder')) && el.attr('required') === 'required' ) {
+ validationErrors[el.attr('id')] = ['Please enter the field ' + el.attr('data-label')];
+ }
+ });
+ // if (jQuery.trim(jQuery(".xc_input_enquiry_fullname").val()) === '' || jQuery(".xc_input_enquiry_fullname").val() === jQuery(".xc_input_enquiry_fullname").attr("placeholder")) {
+ // validationErrors["fullname"] = [xChatty.Lang.ValidationUsernameRequired];
+ // }
+ // if (jQuery.trim(jQuery(".xc_input_enquiry_email").val()) === '' || jQuery(".xc_input_enquiry_email").val() === jQuery(".xc_input_enquiry_email").attr("placeholder")) {
+ // validationErrors["email"] = [xChatty.Lang.ValidationEmailRequired];
+ // }
+ // if (jQuery.trim(jQuery(".xc_input_enquiry_message").val()) === '' || jQuery(".xc_input_enquiry_message").val() === jQuery(".xc_input_enquiry_message").attr("placeholder")) {
+ // validationErrors["message"] = [xChatty.Lang.ValidationEnquiryRequired];
+ // }
+ // if (validationErrors.hasOwnProperty("fullname") || validationErrors.hasOwnProperty("email") || validationErrors.hasOwnProperty("message")) {
+ // xChatty.renderNotifications(validationErrors, true);
+ // return;
+ // }
+ if (Object.keys(validationErrors).length > 0) {
+ xChatty.renderNotifications(validationErrors,true);
+ return;
}
xChatty.config.processingEnquiry = true;
var enquiryForm = jQuery(this);
},
handleAjaxSendCall: function(formData, tmpMessage, messageForm) {
jQuery.ajax({
- url: xChatty.config.rootPath + "send",
+ url: xChatty.config.rootPath + xChatty.config.websiteId + "/send",
data: formData,
dataType: "jsonp",
jsonpCallback: xChatty.getJsonpCallbackName(),
e.preventDefault();
if (xChatty.config.processingSignUp)
return false;
+ xChatty.config.processingSignUp = true;
var validationErrors = {};
var signupForm = jQuery(".xc_form_signup");
- jQuery('.xc_form_signup input').each(function () {
+ jQuery('.xc_form_signup :input').each(function () {
var el = jQuery(this);
+ if (el.val() === el.attr('placeholder')) {
+ el.val('');
+ }
if ((jQuery.trim(el.val()) === '' || el.val() === el.attr('placeholder')) && el.attr('required') === 'required' ) {
validationErrors[el.attr('id')] = ['Please enter the field ' + el.attr('data-label')];
}
// }
if (Object.keys(validationErrors).length > 0) {
xChatty.renderNotifications(validationErrors,true);
+ xChatty.config.processingSignUp = false;
return;
}
var now = new Date();
});
}
jQuery.ajax({
- url: xChatty.config.rootPath + "signup",
+ url: xChatty.config.rootPath + xChatty.config.websiteId + "/signup",
data: formData,
dataType: "jsonp",
jsonpCallback: xChatty.getJsonpCallbackName(),
// xChatty.config.signedUp = true;
xChatty.setHeaderText();
xChatty.disableSignUpForm('xc_form_signup',true);
+ xChatty.removeOldMessages();
xChatty.checkStatus();
// xChatty.handleNoAgentResponse();
}
},
error: function(err) {
+ xChatty.config.processingSignUp = false;
var error = {
'message': 'Service temporarily unavailable. We back as soon as possible!'
};
else
jQuery(".xc_chat_head-title").html(xChatty.Lang.HeaderOffline);
},
+ handleSnippetOpen: function () {
+ if (!jQuery(".xc_chat_toggle_container").is(":visible")) {
+ jQuery(".xc_chat_head").trigger("click");
+ }
+ },
+ getProactiveActions: function () {
+ jQuery.ajax({
+ url: xChatty.config.rootPath + xChatty.config.websiteId + '/proactive',
+ dataType: 'jsonp',
+ crossDomain: true,
+ success: function (data) {
+ if (data.length > 0) {
+ for (var i in data) {
+ if (data.hasOwnProperty(i)) {
+ var proAction = data[i];
+ switch (proAction.type) {
+ case 'mouseOver':
+ if (proAction.hasOwnProperty('selector') && proAction.selector) {
+ jQuery(document).on("mouseover", proAction.selector, xChatty.handleSnippetOpen);
+ }
+ break;
+ case 'timeout':
+ if (proAction.hasOwnProperty('timeout') && proAction.timeout > 0) {
+ setTimeout(function () {
+ xChatty.handleSnippetOpen();
+ }, proAction.timeout * 1000);
+ }
+ break;
+ default:
+ console.log('Event type not supported');
+ }
+ }
+ }
+ }
+ }
+ });
+ },
getHTMLTemplate: function() {
jQuery.ajax({
url: xChatty.config.rootPath + xChatty.config.websiteId + '/html',
crossDomain: true,
success: function (data) {
if (jQuery(".xc_chat_container").length === 0) {
- for (i in xChatty.Lang) {
+ for (var i in xChatty.Lang) {
data = data.replace(new RegExp("{" + i + "}", "gm"), xChatty.Lang[i]);
}
jQuery('body').append(data);
} else {
jQuery(".xc_download_transcript_container").hide();
}
+ xChatty.getProactiveActions();
xChatty.checkStatus();
}
});
value: (jQuery(".xc_chat_toggle_container").is(":visible") && !jQuery(".xc_chat_container").hasClass("xc_chat_closing"))
});
jQuery.ajax({
- url: xChatty.config.rootPath + "status",
+ url: xChatty.config.rootPath + xChatty.config.websiteId + "/status",
dataType: "jsonp",
data: formData,
async: async,
- jsonpCallback: xChatty.getJsonpCallbackName(),
success: function(result) {
jQuery(".xc_notifications_wrapper").slideUp();
var wasSignedUp = xChatty.config.signedUp;
+ if (wasSignedUp && result.signed_up === false) {
+ clearTimeout(xChatty.config.timerReadMessages);
+ clearTimeout(xChatty.config.timerCheckStatus);
+ jQuery(".xc_conversation_container").empty();
+ jQuery(".xc_conversation_container").html('<p class="xc_message_intro" data-id="-10">' + xChatty.Lang.FirstMessageText + '</p>');
+ jQuery(".xc_exit_chat_confirmation_wrapper").hide();
+ jQuery(".xc_btn_exit_chat").show();
+ jQuery(".xc_conversation").hide();
+ jQuery('.xc_rating_wrapper').show();
+ return;
+ }
if (result.success) {
xChatty.config.visitor.fullname = result.fullname;
xChatty.config.visitor.avatar = result.avatar;
xChatty.config.signedUp = result.signed_up;
xChatty.config.isOnline = result.online;
xChatty.config.hasSessionSaf = result.has_session_saf;
+ xChatty.config.roomId = result.room_id;
}
if (result.success && result.signed_up === false && xChatty.config.signedUp) {
xChatty.resetDefaultState();
if (!wasSignedUp && xChatty.config.processingSignUp && result.is_unserved) {
xChatty.config.processingSignUp = false;
var error = {
- 'message': 'In this moment all agents are busy. Try again!'
+ 'message': xChatty.Lang.MessageAgentsBusy
};
xChatty.renderErrors(error, true);
xChatty.setHeaderText();
xChatty.disableSignUpForm('xc_form_signup',false);
}
+ jQuery('.xc_rating_wrapper').hide();
+ jQuery('.xc_form_rating')[0].reset();
+
// if(wasSignedUp && result.signed_up === true) {
// xChatty.readMessages(false);
// // var duration = xChatty.calculateTimeOutDuration();
var cStr = parseInt(new Date().getTime() / 1000).toString().substring(5) + (Math.random() + ' ').substring(5, 10);
var mult = parseInt(cStr.charAt(Math.floor(Math.random() * cStr.length)));
mult = (mult === 0 || mult === 1) ? mult + 2 : mult;
- var cStr = mult.toString() + cStr.toString() + (cStr * mult).toString();
+ cStr = mult.toString() + cStr.toString() + (cStr * mult).toString();
callback += cStr.toString().split("").reverse().join("");
return callback;
},
jQuery(".xc_notifications_wrapper").removeClass("xc_notification_error");
}
jQuery(".xc_notifications_wrapper ul.xc_errorlist").html("");
- for (k in errorMessages) {
+ for (var k in errorMessages) {
for (var l = 0; l < errorMessages[k].length; l++)
jQuery(".xc_notifications_wrapper ul.xc_errorlist").append(jQuery("<li>" + errorMessages[k][l] + "</li>"));
}
}
];
text = " " + text + " ";
+ var regex;
for (var i = 0; i < smilies.length; i++) {
for (var j = 0; j < smilies[i].s.length; j++) {
var smilie = ' <i style="background-image: url(' + ('{XC_REP}' + '?resource=smilies/' + smilies[i].r + '.png') + ');" class="xc_smilie" >' + jQuery.trim(smilies[i].s[j].toString()) + '</i> ';
- var regex = new RegExp(xChatty.escapeRegExp(smilies[i].s[j]), 'g');
+ regex = new RegExp(xChatty.escapeRegExp(smilies[i].s[j]), 'g');
text = text.replace(regex, smilie);
}
}
jQuery(this).addClass("xc_link_internal");
}
});
- var regex = new RegExp(xChatty.escapeRegExp("{XC_REP}"), 'g');
+ regex = new RegExp(xChatty.escapeRegExp("{XC_REP}"), 'g');
text = jQuery(tmp).html().replace(regex, xChatty.config.assetBase);
return jQuery.trim(text).replace(/\n/g, '<br />');
},
}
jQuery.ajax({
data: requestData,
- url: xChatty.config.rootPath + "read",
+ url: xChatty.config.rootPath + xChatty.config.websiteId + "/read",
dataType: "jsonp",
jsonpCallback: xChatty.getJsonpCallbackName(),
success: function(result) {
git://repos.xcallymotion.com / motion.git / blobdiff