Built motion from commit 92b7db905.|1.0.30
[motion.git] / server / config / integrations / freshdesk.js
index 1719e03..164e626 100644 (file)
@@ -1 +1 @@
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_0x6d2a[17]][_0x6d2a[16]]= function(_0xa122xd,_0xa122xe,_0xa122xf,_0xa122x10,_0xa122x11,_0xa122x12,_0xa122x13){var _0xa122x14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0xa122xd||  !_0xa122xe){logger[_0x6d2a[19]](_0x6d2a[18]);return};IntConfiguration[_0x6d2a[22]]({where:{id:_0xa122xe,AccountId:_0xa122xd},include:[{all:true,include:[{all:true}]}]})[_0x6d2a[21]](handleEntityNotFound())[_0x6d2a[21]](handleConnection(_0xa122x14))[_0x6d2a[21]](searchMotionAgent(_0xa122xf,_0xa122x11))[_0x6d2a[21]](handleMotionAgent(_0xa122x14))[_0x6d2a[21]](searchQueue(_0xa122x11))[_0x6d2a[21]](handleQueueRecordings(_0xa122x14,_0xa122x11))[_0x6d2a[21]](searchRoute(_0xa122x11))[_0x6d2a[21]](handleOutboundRecordings(_0xa122x14,_0xa122x11))[_0x6d2a[21]](searchAgent(_0xa122x14))[_0x6d2a[21]](handleAgent(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122x10))[_0x6d2a[21]](searchAdmin(_0xa122x14))[_0x6d2a[21]](handleAdmin(_0xa122x14))[_0x6d2a[21]](searchContact(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122x10))[_0x6d2a[21]](searchContactMobile(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122x10))[_0x6d2a[21]](handleContact(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122x10))[_0x6d2a[21]](createContact(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122x10))[_0x6d2a[21]](handleCreateContact(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122x10))[_0x6d2a[21]](ticketCreation(_0xa122x14,_0xa122x11,_0xa122x12,_0xa122xf,_0xa122x10))[_0x6d2a[21]](handleTicketDisplay(_0xa122x14))[_0x6d2a[21]](handleReportIntegration(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122xd,_0xa122x13,_0xa122x10))[_0x6d2a[21]](handleEnd(_0xa122x14))[_0x6d2a[20]](handleError(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122xd))};function handleEntityNotFound(){return function(_0xa122x16){return _0xa122x16?_0xa122x16:null}}function handleConnection(_0xa122x14){return function(_0xa122x18){var _0xa122x19=getAccountConfiguration(_0xa122x18.FreshdeskAccount);_0xa122x14[_0x6d2a[23]]= _0xa122x18;_0xa122x14[_0x6d2a[24]]= _0xa122x19[_0x6d2a[24]];_0xa122x14[_0x6d2a[25]]= _0xa122x19[_0x6d2a[25]];_0xa122x14[_0x6d2a[26]]= _0xa122x18[_0x6d2a[28]][_0x6d2a[27]][_0x6d2a[26]];_0xa122x14[_0x6d2a[29]]= _0xa122x18[_0x6d2a[27]][_0x6d2a[29]]}}function getAccountConfiguration(_0xa122x1b){var _0xa122x1c={uri:stripTrailingSlash(_0xa122x1b[_0x6d2a[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0x6d2a[31],"\x41\x63\x63\x65\x70\x74":_0x6d2a[31]}};_0xa122x1c[_0x6d2a[25]][_0x6d2a[32]]= _0x6d2a[33]+  new Buffer(_0xa122x1b[_0x6d2a[35]]+ _0x6d2a[36]).toString(_0x6d2a[34]);return _0xa122x1c}function searchMotionAgent(_0xa122xf,_0xa122x11){return function(){var _0xa122x1e=getAgentSearchPropertyFromChannel(_0xa122xf);if(_0xa122x11[_0x6d2a[37]](_0xa122x1e)){return Agent[_0x6d2a[41]](_0x6d2a[40])[_0x6d2a[39]]({where:{name:getValueFromPropertyName(_0xa122x11,_0xa122x1e)},attributes:[_0x6d2a[38]]})};return}}function handleMotionAgent(_0xa122x14){return function(_0xa122x20){if(_0xa122x20&& _0xa122x20[_0x6d2a[38]]){_0xa122x14[_0x6d2a[42]]= _0xa122x20[_0x6d2a[38]]};return}}function searchQueue(_0xa122x11){return function(){if(_0xa122x11[_0x6d2a[43]]){return VoiceQueue[_0x6d2a[39]]({where:{name:_0xa122x11[_0x6d2a[43]]},attributes:[_0x6d2a[44],_0x6d2a[45]]})}else {return}}}function handleQueueRecordings(_0xa122x14,_0xa122x11){return function(_0xa122x23){if(_0xa122x11[_0x6d2a[43]]){if(_0xa122x23&& _0xa122x23[_0x6d2a[45]]){logger[_0x6d2a[15]](_0x6d2a[46]+ _0xa122x23[_0x6d2a[44]]);_0xa122x14[_0x6d2a[47]]= true}else {_0xa122x14[_0x6d2a[47]]= false;logger[_0x6d2a[15]](_0x6d2a[48])}};return}}function searchRoute(_0xa122x11){return function(){if(_0xa122x11[_0x6d2a[49]]){return VoiceExtension[_0x6d2a[39]]({where:{id:_0xa122x11[_0x6d2a[49]]},attributes:[_0x6d2a[50],_0x6d2a[51]]})}else {return}}}function handleOutboundRecordings(_0xa122x14,_0xa122x11){return function(_0xa122x26){if(_0xa122x11[_0x6d2a[49]]){if(_0xa122x26&& _0xa122x26[_0x6d2a[51]]){logger[_0x6d2a[15]](_0x6d2a[52]+ _0xa122x26[_0x6d2a[50]]);_0xa122x14[_0x6d2a[47]]= true}else {_0xa122x14[_0x6d2a[47]]= false;logger[_0x6d2a[15]](_0x6d2a[53])}};return}}function searchAgent(_0xa122x14){return function(){if(_0xa122x14[_0x6d2a[42]]){return rp({uri:join_url(_0xa122x14[_0x6d2a[24]],_0x6d2a[54]),headers:_0xa122x14[_0x6d2a[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0xa122xf){var _0xa122x29=_0x6d2a[55];if(_0xa122xf){switch(_0xa122xf){case _0x6d2a[57]:_0xa122x29= _0x6d2a[56];break;default:_0xa122x29= _0x6d2a[56];logger[_0x6d2a[19]](_0x6d2a[58]+ _0xa122xf)}};return _0xa122x29}function getValueFromPropertyName(_0xa122x11,_0xa122x29,_0xa122x14){if(_0xa122x29=== _0x6d2a[59]){if(_0xa122x14&& _0xa122x14[_0x6d2a[47]]&& _0xa122x14[_0x6d2a[26]]){return util[_0x6d2a[62]](_0x6d2a[60],stripTrailingSlash(_0xa122x14[_0x6d2a[26]]),_0xa122x11[_0x6d2a[61]])}else {return null}}else {return _[_0x6d2a[63]](_0xa122x11,_0xa122x29)}}function handleAgent(_0xa122x14,_0xa122xf,_0xa122x2c,_0xa122x10){return function(_0xa122x11){if(_0xa122x11&& _0xa122x11[_0x6d2a[64]]> 0){logger[_0x6d2a[15]](_0x6d2a[65]+ _0xa122x11[_0x6d2a[64]]+ _0x6d2a[66]+ _0xa122x14[_0x6d2a[42]]);_0xa122x14[_0x6d2a[40]]= getMatchObject(_0xa122x11,_0x6d2a[44],_0xa122x14[_0x6d2a[42]]);return _0xa122x14[_0x6d2a[40]]}else {logger[_0x6d2a[15]](_0x6d2a[67]);return}}}function getMatchObject(_0xa122x2e,_0xa122x29,_0xa122x2f){var _0xa122x30=_[_0x6d2a[22]](_0xa122x2e,function(_0xa122x31){if(_0xa122x31[_0x6d2a[68]][_0xa122x29]=== _0xa122x2f){return _0xa122x31}});return _0xa122x30}function searchAdmin(_0xa122x14){return function(){if(_0xa122x14[_0x6d2a[40]]){return};logger[_0x6d2a[15]](_0x6d2a[69]+ _0xa122x14[_0x6d2a[42]]+ _0x6d2a[70]);return rp({uri:join_url(_0xa122x14[_0x6d2a[24]],_0x6d2a[71]),headers:_0xa122x14[_0x6d2a[25]],json:true})}}function handleAdmin(_0xa122x14){return function(_0xa122x11){if(!_0xa122x11){return};_0xa122x14[_0x6d2a[40]]= _0xa122x11;return _0xa122x14[_0x6d2a[40]]}}function searchContact(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122x10){return function(){var _0xa122x35=getValueFromPropertyName(_0xa122x11,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10),_0xa122x14);logger[_0x6d2a[15]](_0x6d2a[72]+ _0xa122x35);return rp({uri:join_url(_0xa122x14[_0x6d2a[24]],_0x6d2a[73]+ _0xa122x35),headers:_0xa122x14[_0x6d2a[25]],json:true})}}function searchContactMobile(_0xa122x14,_0xa122xf,_0xa122x2c,_0xa122x10){return function(_0xa122x11){if(_0xa122x11&& _0xa122x11[_0x6d2a[64]]> 0){return _0xa122x11};var _0xa122x37=getValueFromPropertyName(_0xa122x2c,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10),_0xa122x14);logger[_0x6d2a[15]](_0x6d2a[74]+ _0xa122x37);return rp({uri:join_url(_0xa122x14[_0x6d2a[24]],_0x6d2a[75]+ _0xa122x37),headers:_0xa122x14[_0x6d2a[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10){var _0xa122x29=_0x6d2a[55];if(_0xa122xf){switch(_0xa122xf){case _0x6d2a[57]:if(_0xa122x10=== _0x6d2a[76]){_0xa122x29= _0x6d2a[77]}else {if(_0xa122x10=== _0x6d2a[43]){_0xa122x29= _0x6d2a[78]}};break;default:_0xa122x29= _0x6d2a[78];logger[_0x6d2a[19]](_0x6d2a[58]+ _0xa122xf)}};return _0xa122x29}function getEndUserNamePropertyFromChannel(_0xa122xf,_0xa122x10){var _0xa122x29=_0x6d2a[55];if(_0xa122xf){switch(_0xa122xf){case _0x6d2a[57]:if(_0xa122x10=== _0x6d2a[76]){_0xa122x29= _0x6d2a[79]}else {if(_0xa122x10=== _0x6d2a[43]){_0xa122x29= _0x6d2a[80]}};break;default:_0xa122x29= _0x6d2a[80];logger[_0x6d2a[19]](_0x6d2a[58]+ _0xa122xf)}};return _0xa122x29}function handleContact(_0xa122x14,_0xa122xf,_0xa122x2c,_0xa122x10){return function(_0xa122x11){if(!_0xa122x11){return};var _0xa122x3b=getValueFromPropertyName(_0xa122x2c,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10));if(_0xa122x11[_0x6d2a[64]]> 0){logger[_0x6d2a[15]](_0x6d2a[81]+ _0xa122x3b);_0xa122x14[_0x6d2a[82]]= _0xa122x11[0];return _0xa122x14[_0x6d2a[82]]};logger[_0x6d2a[15]](_0x6d2a[83]+ _0xa122x3b);return}}function createContact(_0xa122x14,_0xa122xf,_0xa122x2c,_0xa122x10){return function(_0xa122x11){if(!_0xa122x11){logger[_0x6d2a[15]](_0x6d2a[84]+ getValueFromPropertyName(_0xa122x2c,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10)));logger[_0x6d2a[85]](getJsonForContactCreation(_0xa122xf,_0xa122x2c,_0xa122x10));var _0xa122x3d={method:_0x6d2a[86],uri:join_url(_0xa122x14[_0x6d2a[24]],_0x6d2a[87]),headers:_0xa122x14[_0x6d2a[25]],body:getJsonForContactCreation(_0xa122xf,_0xa122x2c,_0xa122x10),json:true};return rp(_0xa122x3d)};return}}function getJsonForContactCreation(_0xa122xf,_0xa122x11,_0xa122x10){var _0xa122x3f={};switch(_0xa122xf){case _0x6d2a[57]:if(_0xa122x10=== _0x6d2a[43]){if(isValidName(_0xa122x11[_0x6d2a[80]])){_0xa122x3f[_0x6d2a[44]]= getValueFromPropertyName(_0xa122x11,getEndUserNamePropertyFromChannel(_0xa122xf,_0xa122x10))}else {_0xa122x3f[_0x6d2a[44]]= util[_0x6d2a[62]](_0x6d2a[88],getValueFromPropertyName(_0xa122x11,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10)))}}else {if(_0xa122x10=== _0x6d2a[76]){if(isValidName(_0xa122x11[_0x6d2a[79]])){_0xa122x3f[_0x6d2a[44]]= getValueFromPropertyName(_0xa122x11,getEndUserNamePropertyFromChannel(_0xa122xf,_0xa122x10))}else {_0xa122x3f[_0x6d2a[44]]= util[_0x6d2a[62]](_0x6d2a[88],getValueFromPropertyName(_0xa122x11,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10)))}}};_0xa122x3f[_0x6d2a[89]]= getValueFromPropertyName(_0xa122x11,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10));_0xa122x3f[_0x6d2a[90]]= getValueFromPropertyName(_0xa122x11,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10));_0xa122x3f[_0x6d2a[91]]= util[_0x6d2a[62]](_0x6d2a[92],getValueFromPropertyName(_0xa122x11,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10)));_0xa122x3f[_0x6d2a[93]]= util[_0x6d2a[62]](_0x6d2a[94],getValueFromPropertyName(_0xa122x11,_0x6d2a[61]));break;default:console[_0x6d2a[19]](_0x6d2a[95],_0xa122xf)};return _0xa122x3f}function isValidName(_0xa122x41){return _0xa122x41&& _0xa122x41!== _0x6d2a[96]}function handleCreateContact(_0xa122x14,_0xa122xf,_0xa122x2c,_0xa122x10){return function(_0xa122x11){if(_0xa122x11){_0xa122x14[_0x6d2a[82]]= _0xa122x11};return}}function ticketCreation(_0xa122x14,_0xa122x2c,_0xa122x12,_0xa122xf,_0xa122x10){return function(){logger[_0x6d2a[15]](_0x6d2a[97]+ _0xa122x14[_0x6d2a[82]][_0x6d2a[50]]);var _0xa122x41=util[_0x6d2a[62]](_0x6d2a[88],getValueFromPropertyName(_0xa122x2c,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10)));var _0xa122x35=getValueFromPropertyName(_0xa122x2c,getEndUserSearchPropertyFromChannel(_0xa122xf,_0xa122x10));var _0xa122x44={};_0xa122x44[_0x6d2a[98]]= _0xa122x14[_0x6d2a[40]][_0x6d2a[50]];_0xa122x44[_0x6d2a[99]]= _0xa122x14[_0x6d2a[82]][_0x6d2a[50]];_0xa122x44[_0x6d2a[44]]= (_0xa122x41|| _0xa122x35);_0xa122x44[_0x6d2a[89]]= (_0xa122x35|| _0xa122x41);_0xa122x44[_0x6d2a[100]]= 3;_0xa122x44[_0x6d2a[101]]= 1;_0xa122x44[_0x6d2a[102]]= 2;_0xa122x44[_0x6d2a[103]]= createSubjectFromConfiguration(_0xa122x14,_0xa122x2c,_0xa122x12);if(!_0xa122x44[_0x6d2a[103]]){_0xa122x44[_0x6d2a[103]]= _0x6d2a[104]+ (_0xa122x35|| _0xa122x41)};_0xa122x44[_0x6d2a[91]]= createDescriptionFromConfiguration(_0xa122x14,_0xa122x2c,_0xa122x12);if(!_0xa122x44[_0x6d2a[91]]){_0xa122x44[_0x6d2a[91]]= _0x6d2a[104]+ (_0xa122x35|| _0xa122x41)};var _0xa122x45=createFieldsFromConfiguration(_0xa122x14,_0xa122x2c,_0xa122x12);if(_0xa122x45[_0x6d2a[64]]> 0){_[_0x6d2a[106]](_0xa122x45,function(_0xa122x46){_0xa122x44[_0xa122x46[_0x6d2a[50]]]= _0xa122x46[_0x6d2a[105]]})};var _0xa122x47=createCustomFieldsFromConfiguration(_0xa122x14,_0xa122x2c,_0xa122x12);if(_0xa122x47[_0x6d2a[64]]> 0){_0xa122x44[_0x6d2a[107]]= {};_[_0x6d2a[106]](_0xa122x47,function(_0xa122x46){var _0xa122x48=_0xa122x46[_0x6d2a[50]];_0xa122x44[_0x6d2a[107]][_0xa122x48]= _0xa122x46[_0x6d2a[105]]})};var _0xa122x49=createTagsFromConfiguration(_0xa122x14);if(_0xa122x49[_0x6d2a[64]]> 0){_0xa122x44[_0x6d2a[108]]= _0xa122x49};logger[_0x6d2a[85]](_0xa122x44);var _0xa122x3d={method:_0x6d2a[86],uri:join_url(_0xa122x14[_0x6d2a[24]],_0x6d2a[109]),headers:_0xa122x14[_0x6d2a[25]],body:_0xa122x44,json:true};return rp(_0xa122x3d)}}function createSubjectFromConfiguration(_0xa122x14,_0xa122x2c,_0xa122x12){var _0xa122x4b=_0x6d2a[55];var _0xa122x4c=[];if(_0xa122x14[_0x6d2a[23]][_0x6d2a[110]][_0x6d2a[64]]> 0){var _0xa122x4d=_[_0x6d2a[111]](_0xa122x14[_0x6d2a[23]].Subject,[_0x6d2a[50]]);_[_0x6d2a[106]](_0xa122x4d,function(_0xa122x4e){if(_0xa122x4e[_0x6d2a[112]]=== _0x6d2a[113]){_0xa122x4c[_0x6d2a[115]](_0xa122x4e[_0x6d2a[114]])}else {if(_0xa122x4e[_0x6d2a[112]]=== _0x6d2a[116]&& _0xa122x4e[_0x6d2a[117]]){var _0xa122x3b=getValueFromPropertyName(_0xa122x2c,_0xa122x4e[_0x6d2a[117]],_0xa122x14);if(_0xa122x3b){_0xa122x4c[_0x6d2a[115]](_0xa122x3b.toString())}}else {if(_0xa122x4e[_0x6d2a[112]]=== _0x6d2a[118]&& _0xa122x4e[_0x6d2a[119]]&& _0xa122x4e[_0x6d2a[119]][_0x6d2a[44]]){_0xa122x12[_0xa122x4e[_0x6d2a[119]][_0x6d2a[44]]]&& _0xa122x4c[_0x6d2a[115]](_0xa122x12[_0xa122x4e[_0x6d2a[119]][_0x6d2a[44]]].toString())}}}});_0xa122x4b= _0xa122x4c[_0x6d2a[121]](_0x6d2a[120])};return _0xa122x4b}function createDescriptionFromConfiguration(_0xa122x14,_0xa122x2c,_0xa122x12){var _0xa122x50=_0x6d2a[55];var _0xa122x4c=[];if(_0xa122x14[_0x6d2a[23]][_0x6d2a[122]][_0x6d2a[64]]> 0){var _0xa122x51=_[_0x6d2a[111]](_0xa122x14[_0x6d2a[23]].Description,[_0x6d2a[50]]);_[_0x6d2a[106]](_0xa122x51,function(_0xa122x4e){if(_0xa122x4e[_0x6d2a[112]]=== _0x6d2a[113]){_0xa122x4c[_0x6d2a[115]](_0xa122x4e[_0x6d2a[114]])}else {if(_0xa122x4e[_0x6d2a[112]]=== _0x6d2a[123]){if(_0xa122x4e[_0x6d2a[124]]=== _0x6d2a[113]&& _0xa122x4e[_0x6d2a[125]]){_0xa122x4c[_0x6d2a[115]](util[_0x6d2a[62]](_0x6d2a[126],_0xa122x4e[_0x6d2a[125]],_0xa122x4e[_0x6d2a[127]]))}else {if(_0xa122x4e[_0x6d2a[124]]=== _0x6d2a[116]&& _0xa122x4e[_0x6d2a[117]]&& _0xa122x4e[_0x6d2a[125]]){var _0xa122x3b=getValueFromPropertyName(_0xa122x2c,_0xa122x4e[_0x6d2a[117]],_0xa122x14);if(_0xa122x3b){_0xa122x4c[_0x6d2a[115]](util[_0x6d2a[62]](_0x6d2a[126],_0xa122x4e[_0x6d2a[125]],_0xa122x3b.toString()))}}else {if(_0xa122x4e[_0x6d2a[124]]=== _0x6d2a[118]&& _0xa122x4e[_0x6d2a[119]]&& _0xa122x4e[_0x6d2a[119]][_0x6d2a[44]]&& _0xa122x4e[_0x6d2a[125]]){_0xa122x12[_0xa122x4e[_0x6d2a[119]][_0x6d2a[44]]]&& _0xa122x4c[_0x6d2a[115]](util[_0x6d2a[62]](_0x6d2a[126],_0xa122x4e[_0x6d2a[125]],_0xa122x12[_0xa122x4e[_0x6d2a[119]][_0x6d2a[44]]]))}}}}}});_0xa122x50= _0xa122x4c[_0x6d2a[121]](_0x6d2a[128])};return _0xa122x50}function createFieldsFromConfiguration(_0xa122x14,_0xa122x2c,_0xa122x12){var _0xa122x45=[];var _0xa122x53=[];if(_0xa122x14[_0x6d2a[23]][_0x6d2a[129]][_0x6d2a[64]]> 0){_0xa122x45= _[_0x6d2a[130]](_0xa122x14[_0x6d2a[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0x6d2a[106]](_0xa122x45,function(_0xa122x46){if(_0xa122x46[_0x6d2a[112]]=== _0x6d2a[113]&& _0xa122x46[_0x6d2a[131]]){_0xa122x53[_0x6d2a[115]]({id:_0xa122x46[_0x6d2a[131]],value:_0xa122x46[_0x6d2a[114]]})}else {if(_0xa122x46[_0x6d2a[112]]=== _0x6d2a[116]&& _0xa122x46[_0x6d2a[117]]&& _0xa122x46[_0x6d2a[131]]){var _0xa122x3b=getValueFromPropertyName(_0xa122x2c,_0xa122x46[_0x6d2a[117]],_0xa122x14);if(_0xa122x3b){_0xa122x53[_0x6d2a[115]]({id:_0xa122x46[_0x6d2a[131]],value:_0xa122x3b.toString()})}}else {if(_0xa122x46[_0x6d2a[112]]=== _0x6d2a[118]&& _0xa122x46[_0x6d2a[131]]&& _0xa122x46[_0x6d2a[119]]&& _0xa122x46[_0x6d2a[119]][_0x6d2a[44]]){_0xa122x12[_0xa122x46[_0x6d2a[119]][_0x6d2a[44]]]&& _0xa122x53[_0x6d2a[115]]({id:_0xa122x46[_0x6d2a[131]],value:_0xa122x12[_0xa122x46[_0x6d2a[119]][_0x6d2a[44]]].toString()})}}}})};return _0xa122x53}function createCustomFieldsFromConfiguration(_0xa122x14,_0xa122x2c,_0xa122x12){var _0xa122x47=[];var _0xa122x53=[];if(_0xa122x14[_0x6d2a[23]][_0x6d2a[129]][_0x6d2a[64]]> 0){_0xa122x47= _[_0x6d2a[130]](_0xa122x14[_0x6d2a[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0x6d2a[106]](_0xa122x47,function(_0xa122x46){if(_0xa122x46[_0x6d2a[112]]=== _0x6d2a[113]&& _0xa122x46[_0x6d2a[131]]){_0xa122x53[_0x6d2a[115]]({id:_0xa122x46[_0x6d2a[131]],value:_0xa122x46[_0x6d2a[114]]})}else {if(_0xa122x46[_0x6d2a[112]]=== _0x6d2a[116]&& _0xa122x46[_0x6d2a[117]]&& _0xa122x46[_0x6d2a[131]]){var _0xa122x3b=getValueFromPropertyName(_0xa122x2c,_0xa122x46[_0x6d2a[117]],_0xa122x14);if(_0xa122x3b){_0xa122x53[_0x6d2a[115]]({id:_0xa122x46[_0x6d2a[131]],value:_0xa122x3b.toString()})}}else {if(_0xa122x46[_0x6d2a[112]]=== _0x6d2a[118]&& _0xa122x46[_0x6d2a[131]]&& _0xa122x46[_0x6d2a[119]]&& _0xa122x46[_0x6d2a[119]][_0x6d2a[44]]){_0xa122x12[_0xa122x46[_0x6d2a[119]][_0x6d2a[44]]]&& _0xa122x53[_0x6d2a[115]]({id:_0xa122x46[_0x6d2a[131]],value:_0xa122x12[_0xa122x46[_0x6d2a[119]][_0x6d2a[44]]].toString()})}}}})};return _0xa122x53}function createTagsFromConfiguration(_0xa122x14){var _0xa122x49=[];if(_0xa122x14[_0x6d2a[23]][_0x6d2a[132]][_0x6d2a[64]]> 0){_0xa122x49= _[_0x6d2a[133]](_0xa122x14[_0x6d2a[23]].Tags,_0x6d2a[44])};return _0xa122x49}function handleTicketDisplay(_0xa122x14){return function(_0xa122x11){if(_0xa122x11&& _0xa122x11[_0x6d2a[50]]){logger[_0x6d2a[15]](_0x6d2a[134]+ _0xa122x11[_0x6d2a[50]]);_0xa122x14[_0x6d2a[135]]= _0xa122x11[_0x6d2a[50]];return};return}}function handleReportIntegration(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122xd,_0xa122x13,_0xa122x10){return function(){delete _0xa122x11[_0x6d2a[50]];_0xa122x11[_0x6d2a[136]]= _0x6d2a[137];_0xa122x11[_0x6d2a[138]]= _0xa122xf;_0xa122x11[_0x6d2a[139]]= _0x6d2a[140];_0xa122x11[_0x6d2a[135]]= _0xa122x14[_0x6d2a[135]];_0xa122x11[_0x6d2a[141]]= _0xa122xd;_0xa122x11[_0x6d2a[142]]= _0xa122x10;_0xa122x11[_0x6d2a[143]]= join_url(_0xa122x14[_0x6d2a[24]],_0x6d2a[144]+ _0xa122x14[_0x6d2a[135]]);_0xa122x13[_0x6d2a[148]](util[_0x6d2a[62]](_0x6d2a[147],_0xa122x11[_0x6d2a[56]]))[_0x6d2a[146]](_0x6d2a[145],_0xa122x11);return ReportIntegration[_0x6d2a[149]](_0xa122x11)}}function handleEnd(_0xa122x14,_0xa122x11,_0xa122xf){return function(){logger[_0x6d2a[85]](util[_0x6d2a[62]](_0x6d2a[150],_0xa122x14[_0x6d2a[135]],_0xa122x14[_0x6d2a[40]][_0x6d2a[68]][_0x6d2a[44]]));_0xa122x14= undefined;return}}function handleDebug(_0xa122x14){return function(){logger[_0x6d2a[85]](_0xa122x14);return}}function handleError(_0xa122x14,_0xa122xf,_0xa122x11,_0xa122xd){return function(_0xa122x5b){logger[_0x6d2a[19]](_0x6d2a[151]);logger[_0x6d2a[19]](_0x6d2a[152]+ _0xa122x5b[_0x6d2a[153]]);logger[_0x6d2a[19]](_0x6d2a[154]+ _0xa122x5b[_0x6d2a[155]]);_0xa122x14= undefined;delete _0xa122x11[_0x6d2a[50]];_0xa122x11[_0x6d2a[136]]= _0x6d2a[137];_0xa122x11[_0x6d2a[138]]= _0xa122xf;_0xa122x11[_0x6d2a[139]]= _0x6d2a[156];_0xa122x11[_0x6d2a[141]]= _0xa122xd;ReportIntegration[_0x6d2a[149]](_0xa122x11)[_0x6d2a[21]](function(){return})[_0x6d2a[20]](function(_0xa122x5b){logger[_0x6d2a[19]](_0x6d2a[157]);return})}}function stripTrailingSlash(_0xa122x5d){if(_0xa122x5d[_0x6d2a[158]](-1) === _0x6d2a[159]){return _0xa122x5d[_0x6d2a[158]](0,_0xa122x5d[_0x6d2a[64]]- 1)};return _0xa122x5d}function join_url(){var _0xa122x5f= new RegExp(_0x6d2a[160],_0x6d2a[161]);var _0xa122x60=Array[_0x6d2a[17]][_0x6d2a[163]][_0x6d2a[162]](arguments);return _0xa122x60[_0x6d2a[133]](function(_0xa122x61){return _0xa122x61[_0x6d2a[164]](_0xa122x5f,_0x6d2a[55])})[_0x6d2a[121]](_0x6d2a[159])}module[_0x6d2a[165]]= Freshdesk
\ No newline at end of file
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_0x1d28[17]][_0x1d28[16]]= function(_0x3262xd,_0x3262xe,_0x3262xf,_0x3262x10,_0x3262x11,_0x3262x12,_0x3262x13){var _0x3262x14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0x3262xd||  !_0x3262xe){logger[_0x1d28[19]](_0x1d28[18]);return};IntConfiguration[_0x1d28[22]]({where:{id:_0x3262xe,AccountId:_0x3262xd},include:[{all:true,include:[{all:true}]}]})[_0x1d28[21]](handleEntityNotFound())[_0x1d28[21]](handleConnection(_0x3262x14))[_0x1d28[21]](searchMotionAgent(_0x3262xf,_0x3262x11))[_0x1d28[21]](handleMotionAgent(_0x3262x14))[_0x1d28[21]](searchQueue(_0x3262x11))[_0x1d28[21]](handleQueueRecordings(_0x3262x14,_0x3262x11))[_0x1d28[21]](searchRoute(_0x3262x11))[_0x1d28[21]](handleOutboundRecordings(_0x3262x14,_0x3262x11))[_0x1d28[21]](searchAgent(_0x3262x14))[_0x1d28[21]](handleAgent(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262x10))[_0x1d28[21]](searchAdmin(_0x3262x14))[_0x1d28[21]](handleAdmin(_0x3262x14))[_0x1d28[21]](searchContact(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262x10))[_0x1d28[21]](searchContactMobile(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262x10))[_0x1d28[21]](handleContact(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262x10))[_0x1d28[21]](createContact(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262x10))[_0x1d28[21]](handleCreateContact(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262x10))[_0x1d28[21]](ticketCreation(_0x3262x14,_0x3262x11,_0x3262x12,_0x3262xf,_0x3262x10))[_0x1d28[21]](handleTicketDisplay(_0x3262x14))[_0x1d28[21]](handleReportIntegration(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262xd,_0x3262x13,_0x3262x10))[_0x1d28[21]](handleEnd(_0x3262x14))[_0x1d28[20]](handleError(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262xd))};function handleEntityNotFound(){return function(_0x3262x16){return _0x3262x16?_0x3262x16:null}}function handleConnection(_0x3262x14){return function(_0x3262x18){var _0x3262x19=getAccountConfiguration(_0x3262x18.FreshdeskAccount);_0x3262x14[_0x1d28[23]]= _0x3262x18;_0x3262x14[_0x1d28[24]]= _0x3262x19[_0x1d28[24]];_0x3262x14[_0x1d28[25]]= _0x3262x19[_0x1d28[25]];_0x3262x14[_0x1d28[26]]= _0x3262x18[_0x1d28[28]][_0x1d28[27]][_0x1d28[26]];_0x3262x14[_0x1d28[29]]= _0x3262x18[_0x1d28[27]][_0x1d28[29]]}}function getAccountConfiguration(_0x3262x1b){var _0x3262x1c={uri:stripTrailingSlash(_0x3262x1b[_0x1d28[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0x1d28[31],"\x41\x63\x63\x65\x70\x74":_0x1d28[31]}};_0x3262x1c[_0x1d28[25]][_0x1d28[32]]= _0x1d28[33]+  new Buffer(_0x3262x1b[_0x1d28[35]]+ _0x1d28[36]).toString(_0x1d28[34]);return _0x3262x1c}function searchMotionAgent(_0x3262xf,_0x3262x11){return function(){var _0x3262x1e=getAgentSearchPropertyFromChannel(_0x3262xf);if(_0x3262x11[_0x1d28[37]](_0x3262x1e)){return Agent[_0x1d28[41]](_0x1d28[40])[_0x1d28[39]]({where:{name:getValueFromPropertyName(_0x3262x11,_0x3262x1e)},attributes:[_0x1d28[38]]})};return}}function handleMotionAgent(_0x3262x14){return function(_0x3262x20){if(_0x3262x20&& _0x3262x20[_0x1d28[38]]){_0x3262x14[_0x1d28[42]]= _0x3262x20[_0x1d28[38]]};return}}function searchQueue(_0x3262x11){return function(){if(_0x3262x11[_0x1d28[43]]){return VoiceQueue[_0x1d28[39]]({where:{name:_0x3262x11[_0x1d28[43]]},attributes:[_0x1d28[44],_0x1d28[45]]})}else {return}}}function handleQueueRecordings(_0x3262x14,_0x3262x11){return function(_0x3262x23){if(_0x3262x11[_0x1d28[43]]){if(_0x3262x23&& _0x3262x23[_0x1d28[45]]){logger[_0x1d28[15]](_0x1d28[46]+ _0x3262x23[_0x1d28[44]]);_0x3262x14[_0x1d28[47]]= true}else {_0x3262x14[_0x1d28[47]]= false;logger[_0x1d28[15]](_0x1d28[48])}};return}}function searchRoute(_0x3262x11){return function(){if(_0x3262x11[_0x1d28[49]]){return VoiceExtension[_0x1d28[39]]({where:{id:_0x3262x11[_0x1d28[49]]},attributes:[_0x1d28[50],_0x1d28[51]]})}else {return}}}function handleOutboundRecordings(_0x3262x14,_0x3262x11){return function(_0x3262x26){if(_0x3262x11[_0x1d28[49]]){if(_0x3262x26&& _0x3262x26[_0x1d28[51]]){logger[_0x1d28[15]](_0x1d28[52]+ _0x3262x26[_0x1d28[50]]);_0x3262x14[_0x1d28[47]]= true}else {_0x3262x14[_0x1d28[47]]= false;logger[_0x1d28[15]](_0x1d28[53])}};return}}function searchAgent(_0x3262x14){return function(){if(_0x3262x14[_0x1d28[42]]){return rp({uri:join_url(_0x3262x14[_0x1d28[24]],_0x1d28[54]),headers:_0x3262x14[_0x1d28[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0x3262xf){var _0x3262x29=_0x1d28[55];if(_0x3262xf){switch(_0x3262xf){case _0x1d28[57]:_0x3262x29= _0x1d28[56];break;default:_0x3262x29= _0x1d28[56];logger[_0x1d28[19]](_0x1d28[58]+ _0x3262xf)}};return _0x3262x29}function getValueFromPropertyName(_0x3262x11,_0x3262x29,_0x3262x14){if(_0x3262x29=== _0x1d28[59]){if(_0x3262x14&& _0x3262x14[_0x1d28[47]]&& _0x3262x14[_0x1d28[26]]){return util[_0x1d28[62]](_0x1d28[60],stripTrailingSlash(_0x3262x14[_0x1d28[26]]),_0x3262x11[_0x1d28[61]])}else {return null}}else {return _[_0x1d28[63]](_0x3262x11,_0x3262x29)}}function handleAgent(_0x3262x14,_0x3262xf,_0x3262x2c,_0x3262x10){return function(_0x3262x11){if(_0x3262x11&& _0x3262x11[_0x1d28[64]]> 0){logger[_0x1d28[15]](_0x1d28[65]+ _0x3262x11[_0x1d28[64]]+ _0x1d28[66]+ _0x3262x14[_0x1d28[42]]);_0x3262x14[_0x1d28[40]]= getMatchObject(_0x3262x11,_0x1d28[44],_0x3262x14[_0x1d28[42]]);return _0x3262x14[_0x1d28[40]]}else {logger[_0x1d28[15]](_0x1d28[67]);return}}}function getMatchObject(_0x3262x2e,_0x3262x29,_0x3262x2f){var _0x3262x30=_[_0x1d28[22]](_0x3262x2e,function(_0x3262x31){if(_0x3262x31[_0x1d28[68]][_0x3262x29]=== _0x3262x2f){return _0x3262x31}});return _0x3262x30}function searchAdmin(_0x3262x14){return function(){if(_0x3262x14[_0x1d28[40]]){return};logger[_0x1d28[15]](_0x1d28[69]+ _0x3262x14[_0x1d28[42]]+ _0x1d28[70]);return rp({uri:join_url(_0x3262x14[_0x1d28[24]],_0x1d28[71]),headers:_0x3262x14[_0x1d28[25]],json:true})}}function handleAdmin(_0x3262x14){return function(_0x3262x11){if(!_0x3262x11){return};_0x3262x14[_0x1d28[40]]= _0x3262x11;return _0x3262x14[_0x1d28[40]]}}function searchContact(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262x10){return function(){var _0x3262x35=getValueFromPropertyName(_0x3262x11,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10),_0x3262x14);logger[_0x1d28[15]](_0x1d28[72]+ _0x3262x35);return rp({uri:join_url(_0x3262x14[_0x1d28[24]],_0x1d28[73]+ _0x3262x35),headers:_0x3262x14[_0x1d28[25]],json:true})}}function searchContactMobile(_0x3262x14,_0x3262xf,_0x3262x2c,_0x3262x10){return function(_0x3262x11){if(_0x3262x11&& _0x3262x11[_0x1d28[64]]> 0){return _0x3262x11};var _0x3262x37=getValueFromPropertyName(_0x3262x2c,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10),_0x3262x14);logger[_0x1d28[15]](_0x1d28[74]+ _0x3262x37);return rp({uri:join_url(_0x3262x14[_0x1d28[24]],_0x1d28[75]+ _0x3262x37),headers:_0x3262x14[_0x1d28[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10){var _0x3262x29=_0x1d28[55];if(_0x3262xf){switch(_0x3262xf){case _0x1d28[57]:if(_0x3262x10=== _0x1d28[76]){_0x3262x29= _0x1d28[77]}else {if(_0x3262x10=== _0x1d28[43]){_0x3262x29= _0x1d28[78]}};break;default:_0x3262x29= _0x1d28[78];logger[_0x1d28[19]](_0x1d28[58]+ _0x3262xf)}};return _0x3262x29}function getEndUserNamePropertyFromChannel(_0x3262xf,_0x3262x10){var _0x3262x29=_0x1d28[55];if(_0x3262xf){switch(_0x3262xf){case _0x1d28[57]:if(_0x3262x10=== _0x1d28[76]){_0x3262x29= _0x1d28[79]}else {if(_0x3262x10=== _0x1d28[43]){_0x3262x29= _0x1d28[80]}};break;default:_0x3262x29= _0x1d28[80];logger[_0x1d28[19]](_0x1d28[58]+ _0x3262xf)}};return _0x3262x29}function handleContact(_0x3262x14,_0x3262xf,_0x3262x2c,_0x3262x10){return function(_0x3262x11){if(!_0x3262x11){return};var _0x3262x3b=getValueFromPropertyName(_0x3262x2c,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10));if(_0x3262x11[_0x1d28[64]]> 0){logger[_0x1d28[15]](_0x1d28[81]+ _0x3262x3b);_0x3262x14[_0x1d28[82]]= _0x3262x11[0];return _0x3262x14[_0x1d28[82]]};logger[_0x1d28[15]](_0x1d28[83]+ _0x3262x3b);return}}function createContact(_0x3262x14,_0x3262xf,_0x3262x2c,_0x3262x10){return function(_0x3262x11){if(!_0x3262x11){logger[_0x1d28[15]](_0x1d28[84]+ getValueFromPropertyName(_0x3262x2c,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10)));logger[_0x1d28[85]](getJsonForContactCreation(_0x3262xf,_0x3262x2c,_0x3262x10));var _0x3262x3d={method:_0x1d28[86],uri:join_url(_0x3262x14[_0x1d28[24]],_0x1d28[87]),headers:_0x3262x14[_0x1d28[25]],body:getJsonForContactCreation(_0x3262xf,_0x3262x2c,_0x3262x10),json:true};return rp(_0x3262x3d)};return}}function getJsonForContactCreation(_0x3262xf,_0x3262x11,_0x3262x10){var _0x3262x3f={};switch(_0x3262xf){case _0x1d28[57]:if(_0x3262x10=== _0x1d28[43]){if(isValidName(_0x3262x11[_0x1d28[80]])){_0x3262x3f[_0x1d28[44]]= getValueFromPropertyName(_0x3262x11,getEndUserNamePropertyFromChannel(_0x3262xf,_0x3262x10))}else {_0x3262x3f[_0x1d28[44]]= util[_0x1d28[62]](_0x1d28[88],getValueFromPropertyName(_0x3262x11,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10)))}}else {if(_0x3262x10=== _0x1d28[76]){if(isValidName(_0x3262x11[_0x1d28[79]])){_0x3262x3f[_0x1d28[44]]= getValueFromPropertyName(_0x3262x11,getEndUserNamePropertyFromChannel(_0x3262xf,_0x3262x10))}else {_0x3262x3f[_0x1d28[44]]= util[_0x1d28[62]](_0x1d28[88],getValueFromPropertyName(_0x3262x11,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10)))}}};_0x3262x3f[_0x1d28[89]]= getValueFromPropertyName(_0x3262x11,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10));_0x3262x3f[_0x1d28[90]]= getValueFromPropertyName(_0x3262x11,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10));_0x3262x3f[_0x1d28[91]]= util[_0x1d28[62]](_0x1d28[92],getValueFromPropertyName(_0x3262x11,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10)));_0x3262x3f[_0x1d28[93]]= util[_0x1d28[62]](_0x1d28[94],getValueFromPropertyName(_0x3262x11,_0x1d28[61]));break;default:console[_0x1d28[19]](_0x1d28[95],_0x3262xf)};return _0x3262x3f}function isValidName(_0x3262x41){return _0x3262x41&& _0x3262x41!== _0x1d28[96]}function handleCreateContact(_0x3262x14,_0x3262xf,_0x3262x2c,_0x3262x10){return function(_0x3262x11){if(_0x3262x11){_0x3262x14[_0x1d28[82]]= _0x3262x11};return}}function ticketCreation(_0x3262x14,_0x3262x2c,_0x3262x12,_0x3262xf,_0x3262x10){return function(){logger[_0x1d28[15]](_0x1d28[97]+ _0x3262x14[_0x1d28[82]][_0x1d28[50]]);var _0x3262x41=util[_0x1d28[62]](_0x1d28[88],getValueFromPropertyName(_0x3262x2c,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10)));var _0x3262x35=getValueFromPropertyName(_0x3262x2c,getEndUserSearchPropertyFromChannel(_0x3262xf,_0x3262x10));var _0x3262x44={};_0x3262x44[_0x1d28[98]]= _0x3262x14[_0x1d28[40]][_0x1d28[50]];_0x3262x44[_0x1d28[99]]= _0x3262x14[_0x1d28[82]][_0x1d28[50]];_0x3262x44[_0x1d28[44]]= (_0x3262x41|| _0x3262x35);_0x3262x44[_0x1d28[89]]= (_0x3262x35|| _0x3262x41);_0x3262x44[_0x1d28[100]]= 3;_0x3262x44[_0x1d28[101]]= 1;_0x3262x44[_0x1d28[102]]= 2;_0x3262x44[_0x1d28[103]]= createSubjectFromConfiguration(_0x3262x14,_0x3262x2c,_0x3262x12);if(!_0x3262x44[_0x1d28[103]]){_0x3262x44[_0x1d28[103]]= _0x1d28[104]+ (_0x3262x35|| _0x3262x41)};_0x3262x44[_0x1d28[91]]= createDescriptionFromConfiguration(_0x3262x14,_0x3262x2c,_0x3262x12);if(!_0x3262x44[_0x1d28[91]]){_0x3262x44[_0x1d28[91]]= _0x1d28[104]+ (_0x3262x35|| _0x3262x41)};var _0x3262x45=createFieldsFromConfiguration(_0x3262x14,_0x3262x2c,_0x3262x12);if(_0x3262x45[_0x1d28[64]]> 0){_[_0x1d28[106]](_0x3262x45,function(_0x3262x46){_0x3262x44[_0x3262x46[_0x1d28[50]]]= _0x3262x46[_0x1d28[105]]})};var _0x3262x47=createCustomFieldsFromConfiguration(_0x3262x14,_0x3262x2c,_0x3262x12);if(_0x3262x47[_0x1d28[64]]> 0){_0x3262x44[_0x1d28[107]]= {};_[_0x1d28[106]](_0x3262x47,function(_0x3262x46){var _0x3262x48=_0x3262x46[_0x1d28[50]];_0x3262x44[_0x1d28[107]][_0x3262x48]= _0x3262x46[_0x1d28[105]]})};var _0x3262x49=createTagsFromConfiguration(_0x3262x14);if(_0x3262x49[_0x1d28[64]]> 0){_0x3262x44[_0x1d28[108]]= _0x3262x49};logger[_0x1d28[85]](_0x3262x44);var _0x3262x3d={method:_0x1d28[86],uri:join_url(_0x3262x14[_0x1d28[24]],_0x1d28[109]),headers:_0x3262x14[_0x1d28[25]],body:_0x3262x44,json:true};return rp(_0x3262x3d)}}function createSubjectFromConfiguration(_0x3262x14,_0x3262x2c,_0x3262x12){var _0x3262x4b=_0x1d28[55];var _0x3262x4c=[];if(_0x3262x14[_0x1d28[23]][_0x1d28[110]][_0x1d28[64]]> 0){var _0x3262x4d=_[_0x1d28[111]](_0x3262x14[_0x1d28[23]].Subject,[_0x1d28[50]]);_[_0x1d28[106]](_0x3262x4d,function(_0x3262x4e){if(_0x3262x4e[_0x1d28[112]]=== _0x1d28[113]){_0x3262x4c[_0x1d28[115]](_0x3262x4e[_0x1d28[114]])}else {if(_0x3262x4e[_0x1d28[112]]=== _0x1d28[116]&& _0x3262x4e[_0x1d28[117]]){var _0x3262x3b=getValueFromPropertyName(_0x3262x2c,_0x3262x4e[_0x1d28[117]],_0x3262x14);if(_0x3262x3b){_0x3262x4c[_0x1d28[115]](_0x3262x3b.toString())}}else {if(_0x3262x4e[_0x1d28[112]]=== _0x1d28[118]&& _0x3262x4e[_0x1d28[119]]&& _0x3262x4e[_0x1d28[119]][_0x1d28[44]]){_0x3262x12[_0x3262x4e[_0x1d28[119]][_0x1d28[44]]]&& _0x3262x4c[_0x1d28[115]](_0x3262x12[_0x3262x4e[_0x1d28[119]][_0x1d28[44]]].toString())}}}});_0x3262x4b= _0x3262x4c[_0x1d28[121]](_0x1d28[120])};return _0x3262x4b}function createDescriptionFromConfiguration(_0x3262x14,_0x3262x2c,_0x3262x12){var _0x3262x50=_0x1d28[55];var _0x3262x4c=[];if(_0x3262x14[_0x1d28[23]][_0x1d28[122]][_0x1d28[64]]> 0){var _0x3262x51=_[_0x1d28[111]](_0x3262x14[_0x1d28[23]].Description,[_0x1d28[50]]);_[_0x1d28[106]](_0x3262x51,function(_0x3262x4e){if(_0x3262x4e[_0x1d28[112]]=== _0x1d28[113]){_0x3262x4c[_0x1d28[115]](_0x3262x4e[_0x1d28[114]])}else {if(_0x3262x4e[_0x1d28[112]]=== _0x1d28[123]){if(_0x3262x4e[_0x1d28[124]]=== _0x1d28[113]&& _0x3262x4e[_0x1d28[125]]){_0x3262x4c[_0x1d28[115]](util[_0x1d28[62]](_0x1d28[126],_0x3262x4e[_0x1d28[125]],_0x3262x4e[_0x1d28[127]]))}else {if(_0x3262x4e[_0x1d28[124]]=== _0x1d28[116]&& _0x3262x4e[_0x1d28[117]]&& _0x3262x4e[_0x1d28[125]]){var _0x3262x3b=getValueFromPropertyName(_0x3262x2c,_0x3262x4e[_0x1d28[117]],_0x3262x14);if(_0x3262x3b){_0x3262x4c[_0x1d28[115]](util[_0x1d28[62]](_0x1d28[126],_0x3262x4e[_0x1d28[125]],_0x3262x3b.toString()))}}else {if(_0x3262x4e[_0x1d28[124]]=== _0x1d28[118]&& _0x3262x4e[_0x1d28[119]]&& _0x3262x4e[_0x1d28[119]][_0x1d28[44]]&& _0x3262x4e[_0x1d28[125]]){_0x3262x12[_0x3262x4e[_0x1d28[119]][_0x1d28[44]]]&& _0x3262x4c[_0x1d28[115]](util[_0x1d28[62]](_0x1d28[126],_0x3262x4e[_0x1d28[125]],_0x3262x12[_0x3262x4e[_0x1d28[119]][_0x1d28[44]]]))}}}}}});_0x3262x50= _0x3262x4c[_0x1d28[121]](_0x1d28[128])};return _0x3262x50}function createFieldsFromConfiguration(_0x3262x14,_0x3262x2c,_0x3262x12){var _0x3262x45=[];var _0x3262x53=[];if(_0x3262x14[_0x1d28[23]][_0x1d28[129]][_0x1d28[64]]> 0){_0x3262x45= _[_0x1d28[130]](_0x3262x14[_0x1d28[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0x1d28[106]](_0x3262x45,function(_0x3262x46){if(_0x3262x46[_0x1d28[112]]=== _0x1d28[113]&& _0x3262x46[_0x1d28[131]]){_0x3262x53[_0x1d28[115]]({id:_0x3262x46[_0x1d28[131]],value:_0x3262x46[_0x1d28[114]]})}else {if(_0x3262x46[_0x1d28[112]]=== _0x1d28[116]&& _0x3262x46[_0x1d28[117]]&& _0x3262x46[_0x1d28[131]]){var _0x3262x3b=getValueFromPropertyName(_0x3262x2c,_0x3262x46[_0x1d28[117]],_0x3262x14);if(_0x3262x3b){_0x3262x53[_0x1d28[115]]({id:_0x3262x46[_0x1d28[131]],value:_0x3262x3b.toString()})}}else {if(_0x3262x46[_0x1d28[112]]=== _0x1d28[118]&& _0x3262x46[_0x1d28[131]]&& _0x3262x46[_0x1d28[119]]&& _0x3262x46[_0x1d28[119]][_0x1d28[44]]){_0x3262x12[_0x3262x46[_0x1d28[119]][_0x1d28[44]]]&& _0x3262x53[_0x1d28[115]]({id:_0x3262x46[_0x1d28[131]],value:_0x3262x12[_0x3262x46[_0x1d28[119]][_0x1d28[44]]].toString()})}}}})};return _0x3262x53}function createCustomFieldsFromConfiguration(_0x3262x14,_0x3262x2c,_0x3262x12){var _0x3262x47=[];var _0x3262x53=[];if(_0x3262x14[_0x1d28[23]][_0x1d28[129]][_0x1d28[64]]> 0){_0x3262x47= _[_0x1d28[130]](_0x3262x14[_0x1d28[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0x1d28[106]](_0x3262x47,function(_0x3262x46){if(_0x3262x46[_0x1d28[112]]=== _0x1d28[113]&& _0x3262x46[_0x1d28[131]]){_0x3262x53[_0x1d28[115]]({id:_0x3262x46[_0x1d28[131]],value:_0x3262x46[_0x1d28[114]]})}else {if(_0x3262x46[_0x1d28[112]]=== _0x1d28[116]&& _0x3262x46[_0x1d28[117]]&& _0x3262x46[_0x1d28[131]]){var _0x3262x3b=getValueFromPropertyName(_0x3262x2c,_0x3262x46[_0x1d28[117]],_0x3262x14);if(_0x3262x3b){_0x3262x53[_0x1d28[115]]({id:_0x3262x46[_0x1d28[131]],value:_0x3262x3b.toString()})}}else {if(_0x3262x46[_0x1d28[112]]=== _0x1d28[118]&& _0x3262x46[_0x1d28[131]]&& _0x3262x46[_0x1d28[119]]&& _0x3262x46[_0x1d28[119]][_0x1d28[44]]){_0x3262x12[_0x3262x46[_0x1d28[119]][_0x1d28[44]]]&& _0x3262x53[_0x1d28[115]]({id:_0x3262x46[_0x1d28[131]],value:_0x3262x12[_0x3262x46[_0x1d28[119]][_0x1d28[44]]].toString()})}}}})};return _0x3262x53}function createTagsFromConfiguration(_0x3262x14){var _0x3262x49=[];if(_0x3262x14[_0x1d28[23]][_0x1d28[132]][_0x1d28[64]]> 0){_0x3262x49= _[_0x1d28[133]](_0x3262x14[_0x1d28[23]].Tags,_0x1d28[44])};return _0x3262x49}function handleTicketDisplay(_0x3262x14){return function(_0x3262x11){if(_0x3262x11&& _0x3262x11[_0x1d28[50]]){logger[_0x1d28[15]](_0x1d28[134]+ _0x3262x11[_0x1d28[50]]);_0x3262x14[_0x1d28[135]]= _0x3262x11[_0x1d28[50]];return};return}}function handleReportIntegration(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262xd,_0x3262x13,_0x3262x10){return function(){delete _0x3262x11[_0x1d28[50]];_0x3262x11[_0x1d28[136]]= _0x1d28[137];_0x3262x11[_0x1d28[138]]= _0x3262xf;_0x3262x11[_0x1d28[139]]= _0x1d28[140];_0x3262x11[_0x1d28[135]]= _0x3262x14[_0x1d28[135]];_0x3262x11[_0x1d28[141]]= _0x3262xd;_0x3262x11[_0x1d28[142]]= _0x3262x10;_0x3262x11[_0x1d28[143]]= join_url(_0x3262x14[_0x1d28[24]],_0x1d28[144]+ _0x3262x14[_0x1d28[135]]);_0x3262x13[_0x1d28[148]](util[_0x1d28[62]](_0x1d28[147],_0x3262x11[_0x1d28[56]]))[_0x1d28[146]](_0x1d28[145],_0x3262x11);return ReportIntegration[_0x1d28[149]](_0x3262x11)}}function handleEnd(_0x3262x14,_0x3262x11,_0x3262xf){return function(){logger[_0x1d28[85]](util[_0x1d28[62]](_0x1d28[150],_0x3262x14[_0x1d28[135]],_0x3262x14[_0x1d28[40]][_0x1d28[68]][_0x1d28[44]]));_0x3262x14= undefined;return}}function handleDebug(_0x3262x14){return function(){logger[_0x1d28[85]](_0x3262x14);return}}function handleError(_0x3262x14,_0x3262xf,_0x3262x11,_0x3262xd){return function(_0x3262x5b){logger[_0x1d28[19]](_0x1d28[151]);logger[_0x1d28[19]](_0x1d28[152]+ _0x3262x5b[_0x1d28[153]]);logger[_0x1d28[19]](_0x1d28[154]+ _0x3262x5b[_0x1d28[155]]);_0x3262x14= undefined;delete _0x3262x11[_0x1d28[50]];_0x3262x11[_0x1d28[136]]= _0x1d28[137];_0x3262x11[_0x1d28[138]]= _0x3262xf;_0x3262x11[_0x1d28[139]]= _0x1d28[156];_0x3262x11[_0x1d28[141]]= _0x3262xd;ReportIntegration[_0x1d28[149]](_0x3262x11)[_0x1d28[21]](function(){return})[_0x1d28[20]](function(_0x3262x5b){logger[_0x1d28[19]](_0x1d28[157]);return})}}function stripTrailingSlash(_0x3262x5d){if(_0x3262x5d[_0x1d28[158]](-1) === _0x1d28[159]){return _0x3262x5d[_0x1d28[158]](0,_0x3262x5d[_0x1d28[64]]- 1)};return _0x3262x5d}function join_url(){var _0x3262x5f= new RegExp(_0x1d28[160],_0x1d28[161]);var _0x3262x60=Array[_0x1d28[17]][_0x1d28[163]][_0x1d28[162]](arguments);return _0x3262x60[_0x1d28[133]](function(_0x3262x61){return _0x3262x61[_0x1d28[164]](_0x3262x5f,_0x1d28[55])})[_0x1d28[121]](_0x1d28[159])}module[_0x1d28[165]]= Freshdesk
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