Built motion from commit b387bb7c7.|1.0.28
[motion.git] / server / config / integrations / freshdesk.js
index ec7dfe6..359a8cc 100644 (file)
@@ -1 +1 @@
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_0x4342[17]][_0x4342[16]]= function(_0x7e38xd,_0x7e38xe,_0x7e38xf,_0x7e38x10,_0x7e38x11,_0x7e38x12,_0x7e38x13){var _0x7e38x14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0x7e38xd||  !_0x7e38xe){logger[_0x4342[19]](_0x4342[18]);return};IntConfiguration[_0x4342[22]]({where:{id:_0x7e38xe,AccountId:_0x7e38xd},include:[{all:true,include:[{all:true}]}]})[_0x4342[21]](handleEntityNotFound())[_0x4342[21]](handleConnection(_0x7e38x14))[_0x4342[21]](searchMotionAgent(_0x7e38xf,_0x7e38x11))[_0x4342[21]](handleMotionAgent(_0x7e38x14))[_0x4342[21]](searchQueue(_0x7e38x11))[_0x4342[21]](handleQueueRecordings(_0x7e38x14,_0x7e38x11))[_0x4342[21]](searchRoute(_0x7e38x11))[_0x4342[21]](handleOutboundRecordings(_0x7e38x14,_0x7e38x11))[_0x4342[21]](searchAgent(_0x7e38x14))[_0x4342[21]](handleAgent(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38x10))[_0x4342[21]](searchAdmin(_0x7e38x14))[_0x4342[21]](handleAdmin(_0x7e38x14))[_0x4342[21]](searchContact(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38x10))[_0x4342[21]](searchContactMobile(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38x10))[_0x4342[21]](handleContact(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38x10))[_0x4342[21]](createContact(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38x10))[_0x4342[21]](handleCreateContact(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38x10))[_0x4342[21]](ticketCreation(_0x7e38x14,_0x7e38x11,_0x7e38x12,_0x7e38xf,_0x7e38x10))[_0x4342[21]](handleTicketDisplay(_0x7e38x14))[_0x4342[21]](handleReportIntegration(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38xd,_0x7e38x13,_0x7e38x10))[_0x4342[21]](handleEnd(_0x7e38x14))[_0x4342[20]](handleError(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38xd))};function handleEntityNotFound(){return function(_0x7e38x16){return _0x7e38x16?_0x7e38x16:null}}function handleConnection(_0x7e38x14){return function(_0x7e38x18){var _0x7e38x19=getAccountConfiguration(_0x7e38x18.FreshdeskAccount);_0x7e38x14[_0x4342[23]]= _0x7e38x18;_0x7e38x14[_0x4342[24]]= _0x7e38x19[_0x4342[24]];_0x7e38x14[_0x4342[25]]= _0x7e38x19[_0x4342[25]];_0x7e38x14[_0x4342[26]]= _0x7e38x18[_0x4342[28]][_0x4342[27]][_0x4342[26]];_0x7e38x14[_0x4342[29]]= _0x7e38x18[_0x4342[27]][_0x4342[29]]}}function getAccountConfiguration(_0x7e38x1b){var _0x7e38x1c={uri:stripTrailingSlash(_0x7e38x1b[_0x4342[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0x4342[31],"\x41\x63\x63\x65\x70\x74":_0x4342[31]}};_0x7e38x1c[_0x4342[25]][_0x4342[32]]= _0x4342[33]+  new Buffer(_0x7e38x1b[_0x4342[35]]+ _0x4342[36]).toString(_0x4342[34]);return _0x7e38x1c}function searchMotionAgent(_0x7e38xf,_0x7e38x11){return function(){var _0x7e38x1e=getAgentSearchPropertyFromChannel(_0x7e38xf);if(_0x7e38x11[_0x4342[37]](_0x7e38x1e)){return Agent[_0x4342[41]](_0x4342[40])[_0x4342[39]]({where:{name:getValueFromPropertyName(_0x7e38x11,_0x7e38x1e)},attributes:[_0x4342[38]]})};return}}function handleMotionAgent(_0x7e38x14){return function(_0x7e38x20){if(_0x7e38x20&& _0x7e38x20[_0x4342[38]]){_0x7e38x14[_0x4342[42]]= _0x7e38x20[_0x4342[38]]};return}}function searchQueue(_0x7e38x11){return function(){if(_0x7e38x11[_0x4342[43]]){return VoiceQueue[_0x4342[39]]({where:{name:_0x7e38x11[_0x4342[43]]},attributes:[_0x4342[44],_0x4342[45]]})}else {return}}}function handleQueueRecordings(_0x7e38x14,_0x7e38x11){return function(_0x7e38x23){if(_0x7e38x11[_0x4342[43]]){if(_0x7e38x23&& _0x7e38x23[_0x4342[45]]){logger[_0x4342[15]](_0x4342[46]+ _0x7e38x23[_0x4342[44]]);_0x7e38x14[_0x4342[47]]= true}else {_0x7e38x14[_0x4342[47]]= false;logger[_0x4342[15]](_0x4342[48])}};return}}function searchRoute(_0x7e38x11){return function(){if(_0x7e38x11[_0x4342[49]]){return VoiceExtension[_0x4342[39]]({where:{id:_0x7e38x11[_0x4342[49]]},attributes:[_0x4342[50],_0x4342[51]]})}else {return}}}function handleOutboundRecordings(_0x7e38x14,_0x7e38x11){return function(_0x7e38x26){if(_0x7e38x11[_0x4342[49]]){if(_0x7e38x26&& _0x7e38x26[_0x4342[51]]){logger[_0x4342[15]](_0x4342[52]+ _0x7e38x26[_0x4342[50]]);_0x7e38x14[_0x4342[47]]= true}else {_0x7e38x14[_0x4342[47]]= false;logger[_0x4342[15]](_0x4342[53])}};return}}function searchAgent(_0x7e38x14){return function(){if(_0x7e38x14[_0x4342[42]]){return rp({uri:join_url(_0x7e38x14[_0x4342[24]],_0x4342[54]),headers:_0x7e38x14[_0x4342[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0x7e38xf){var _0x7e38x29=_0x4342[55];if(_0x7e38xf){switch(_0x7e38xf){case _0x4342[57]:_0x7e38x29= _0x4342[56];break;default:_0x7e38x29= _0x4342[56];logger[_0x4342[19]](_0x4342[58]+ _0x7e38xf)}};return _0x7e38x29}function getValueFromPropertyName(_0x7e38x11,_0x7e38x29,_0x7e38x14){if(_0x7e38x29=== _0x4342[59]){if(_0x7e38x14&& _0x7e38x14[_0x4342[47]]&& _0x7e38x14[_0x4342[26]]){return util[_0x4342[62]](_0x4342[60],stripTrailingSlash(_0x7e38x14[_0x4342[26]]),_0x7e38x11[_0x4342[61]])}else {return null}}else {return _[_0x4342[63]](_0x7e38x11,_0x7e38x29)}}function handleAgent(_0x7e38x14,_0x7e38xf,_0x7e38x2c,_0x7e38x10){return function(_0x7e38x11){if(_0x7e38x11&& _0x7e38x11[_0x4342[64]]> 0){logger[_0x4342[15]](_0x4342[65]+ _0x7e38x11[_0x4342[64]]+ _0x4342[66]+ _0x7e38x14[_0x4342[42]]);_0x7e38x14[_0x4342[40]]= getMatchObject(_0x7e38x11,_0x4342[44],_0x7e38x14[_0x4342[42]]);return _0x7e38x14[_0x4342[40]]}else {logger[_0x4342[15]](_0x4342[67]);return}}}function getMatchObject(_0x7e38x2e,_0x7e38x29,_0x7e38x2f){var _0x7e38x30=_[_0x4342[22]](_0x7e38x2e,function(_0x7e38x31){if(_0x7e38x31[_0x4342[68]][_0x7e38x29]=== _0x7e38x2f){return _0x7e38x31}});return _0x7e38x30}function searchAdmin(_0x7e38x14){return function(){if(_0x7e38x14[_0x4342[40]]){return};logger[_0x4342[15]](_0x4342[69]+ _0x7e38x14[_0x4342[42]]+ _0x4342[70]);return rp({uri:join_url(_0x7e38x14[_0x4342[24]],_0x4342[71]),headers:_0x7e38x14[_0x4342[25]],json:true})}}function handleAdmin(_0x7e38x14){return function(_0x7e38x11){if(!_0x7e38x11){return};_0x7e38x14[_0x4342[40]]= _0x7e38x11;return _0x7e38x14[_0x4342[40]]}}function searchContact(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38x10){return function(){var _0x7e38x35=getValueFromPropertyName(_0x7e38x11,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10),_0x7e38x14);logger[_0x4342[15]](_0x4342[72]+ _0x7e38x35);return rp({uri:join_url(_0x7e38x14[_0x4342[24]],_0x4342[73]+ _0x7e38x35),headers:_0x7e38x14[_0x4342[25]],json:true})}}function searchContactMobile(_0x7e38x14,_0x7e38xf,_0x7e38x2c,_0x7e38x10){return function(_0x7e38x11){if(_0x7e38x11&& _0x7e38x11[_0x4342[64]]> 0){return _0x7e38x11};var _0x7e38x37=getValueFromPropertyName(_0x7e38x2c,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10),_0x7e38x14);logger[_0x4342[15]](_0x4342[74]+ _0x7e38x37);return rp({uri:join_url(_0x7e38x14[_0x4342[24]],_0x4342[75]+ _0x7e38x37),headers:_0x7e38x14[_0x4342[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10){var _0x7e38x29=_0x4342[55];if(_0x7e38xf){switch(_0x7e38xf){case _0x4342[57]:if(_0x7e38x10=== _0x4342[76]){_0x7e38x29= _0x4342[77]}else {if(_0x7e38x10=== _0x4342[43]){_0x7e38x29= _0x4342[78]}};break;default:_0x7e38x29= _0x4342[78];logger[_0x4342[19]](_0x4342[58]+ _0x7e38xf)}};return _0x7e38x29}function getEndUserNamePropertyFromChannel(_0x7e38xf,_0x7e38x10){var _0x7e38x29=_0x4342[55];if(_0x7e38xf){switch(_0x7e38xf){case _0x4342[57]:if(_0x7e38x10=== _0x4342[76]){_0x7e38x29= _0x4342[79]}else {if(_0x7e38x10=== _0x4342[43]){_0x7e38x29= _0x4342[80]}};break;default:_0x7e38x29= _0x4342[80];logger[_0x4342[19]](_0x4342[58]+ _0x7e38xf)}};return _0x7e38x29}function handleContact(_0x7e38x14,_0x7e38xf,_0x7e38x2c,_0x7e38x10){return function(_0x7e38x11){if(!_0x7e38x11){return};var _0x7e38x3b=getValueFromPropertyName(_0x7e38x2c,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10));if(_0x7e38x11[_0x4342[64]]> 0){logger[_0x4342[15]](_0x4342[81]+ _0x7e38x3b);_0x7e38x14[_0x4342[82]]= _0x7e38x11[0];return _0x7e38x14[_0x4342[82]]};logger[_0x4342[15]](_0x4342[83]+ _0x7e38x3b);return}}function createContact(_0x7e38x14,_0x7e38xf,_0x7e38x2c,_0x7e38x10){return function(_0x7e38x11){if(!_0x7e38x11){logger[_0x4342[15]](_0x4342[84]+ getValueFromPropertyName(_0x7e38x2c,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10)));logger[_0x4342[85]](getJsonForContactCreation(_0x7e38xf,_0x7e38x2c,_0x7e38x10));var _0x7e38x3d={method:_0x4342[86],uri:join_url(_0x7e38x14[_0x4342[24]],_0x4342[87]),headers:_0x7e38x14[_0x4342[25]],body:getJsonForContactCreation(_0x7e38xf,_0x7e38x2c,_0x7e38x10),json:true};return rp(_0x7e38x3d)};return}}function getJsonForContactCreation(_0x7e38xf,_0x7e38x11,_0x7e38x10){var _0x7e38x3f={};switch(_0x7e38xf){case _0x4342[57]:if(_0x7e38x10=== _0x4342[43]){if(isValidName(_0x7e38x11[_0x4342[80]])){_0x7e38x3f[_0x4342[44]]= getValueFromPropertyName(_0x7e38x11,getEndUserNamePropertyFromChannel(_0x7e38xf,_0x7e38x10))}else {_0x7e38x3f[_0x4342[44]]= util[_0x4342[62]](_0x4342[88],getValueFromPropertyName(_0x7e38x11,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10)))}}else {if(_0x7e38x10=== _0x4342[76]){if(isValidName(_0x7e38x11[_0x4342[79]])){_0x7e38x3f[_0x4342[44]]= getValueFromPropertyName(_0x7e38x11,getEndUserNamePropertyFromChannel(_0x7e38xf,_0x7e38x10))}else {_0x7e38x3f[_0x4342[44]]= util[_0x4342[62]](_0x4342[88],getValueFromPropertyName(_0x7e38x11,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10)))}}};_0x7e38x3f[_0x4342[89]]= getValueFromPropertyName(_0x7e38x11,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10));_0x7e38x3f[_0x4342[90]]= getValueFromPropertyName(_0x7e38x11,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10));_0x7e38x3f[_0x4342[91]]= util[_0x4342[62]](_0x4342[92],getValueFromPropertyName(_0x7e38x11,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10)));_0x7e38x3f[_0x4342[93]]= util[_0x4342[62]](_0x4342[94],getValueFromPropertyName(_0x7e38x11,_0x4342[61]));break;default:console[_0x4342[19]](_0x4342[95],_0x7e38xf)};return _0x7e38x3f}function isValidName(_0x7e38x41){return _0x7e38x41&& _0x7e38x41!== _0x4342[96]}function handleCreateContact(_0x7e38x14,_0x7e38xf,_0x7e38x2c,_0x7e38x10){return function(_0x7e38x11){if(_0x7e38x11){_0x7e38x14[_0x4342[82]]= _0x7e38x11};return}}function ticketCreation(_0x7e38x14,_0x7e38x2c,_0x7e38x12,_0x7e38xf,_0x7e38x10){return function(){logger[_0x4342[15]](_0x4342[97]+ _0x7e38x14[_0x4342[82]][_0x4342[50]]);var _0x7e38x41=util[_0x4342[62]](_0x4342[88],getValueFromPropertyName(_0x7e38x2c,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10)));var _0x7e38x35=getValueFromPropertyName(_0x7e38x2c,getEndUserSearchPropertyFromChannel(_0x7e38xf,_0x7e38x10));var _0x7e38x44={};_0x7e38x44[_0x4342[98]]= _0x7e38x14[_0x4342[40]][_0x4342[50]];_0x7e38x44[_0x4342[99]]= _0x7e38x14[_0x4342[82]][_0x4342[50]];_0x7e38x44[_0x4342[44]]= (_0x7e38x41|| _0x7e38x35);_0x7e38x44[_0x4342[89]]= (_0x7e38x35|| _0x7e38x41);_0x7e38x44[_0x4342[100]]= 3;_0x7e38x44[_0x4342[101]]= 1;_0x7e38x44[_0x4342[102]]= 2;_0x7e38x44[_0x4342[103]]= createSubjectFromConfiguration(_0x7e38x14,_0x7e38x2c,_0x7e38x12);if(!_0x7e38x44[_0x4342[103]]){_0x7e38x44[_0x4342[103]]= _0x4342[104]+ (_0x7e38x35|| _0x7e38x41)};_0x7e38x44[_0x4342[91]]= createDescriptionFromConfiguration(_0x7e38x14,_0x7e38x2c,_0x7e38x12);if(!_0x7e38x44[_0x4342[91]]){_0x7e38x44[_0x4342[91]]= _0x4342[104]+ (_0x7e38x35|| _0x7e38x41)};var _0x7e38x45=createFieldsFromConfiguration(_0x7e38x14,_0x7e38x2c,_0x7e38x12);if(_0x7e38x45[_0x4342[64]]> 0){_[_0x4342[106]](_0x7e38x45,function(_0x7e38x46){_0x7e38x44[_0x7e38x46[_0x4342[50]]]= _0x7e38x46[_0x4342[105]]})};var _0x7e38x47=createCustomFieldsFromConfiguration(_0x7e38x14,_0x7e38x2c,_0x7e38x12);if(_0x7e38x47[_0x4342[64]]> 0){_0x7e38x44[_0x4342[107]]= {};_[_0x4342[106]](_0x7e38x47,function(_0x7e38x46){var _0x7e38x48=_0x7e38x46[_0x4342[50]];_0x7e38x44[_0x4342[107]][_0x7e38x48]= _0x7e38x46[_0x4342[105]]})};var _0x7e38x49=createTagsFromConfiguration(_0x7e38x14);if(_0x7e38x49[_0x4342[64]]> 0){_0x7e38x44[_0x4342[108]]= _0x7e38x49};logger[_0x4342[85]](_0x7e38x44);var _0x7e38x3d={method:_0x4342[86],uri:join_url(_0x7e38x14[_0x4342[24]],_0x4342[109]),headers:_0x7e38x14[_0x4342[25]],body:_0x7e38x44,json:true};return rp(_0x7e38x3d)}}function createSubjectFromConfiguration(_0x7e38x14,_0x7e38x2c,_0x7e38x12){var _0x7e38x4b=_0x4342[55];var _0x7e38x4c=[];if(_0x7e38x14[_0x4342[23]][_0x4342[110]][_0x4342[64]]> 0){var _0x7e38x4d=_[_0x4342[111]](_0x7e38x14[_0x4342[23]].Subject,[_0x4342[50]]);_[_0x4342[106]](_0x7e38x4d,function(_0x7e38x4e){if(_0x7e38x4e[_0x4342[112]]=== _0x4342[113]){_0x7e38x4c[_0x4342[115]](_0x7e38x4e[_0x4342[114]])}else {if(_0x7e38x4e[_0x4342[112]]=== _0x4342[116]&& _0x7e38x4e[_0x4342[117]]){var _0x7e38x3b=getValueFromPropertyName(_0x7e38x2c,_0x7e38x4e[_0x4342[117]],_0x7e38x14);if(_0x7e38x3b){_0x7e38x4c[_0x4342[115]](_0x7e38x3b.toString())}}else {if(_0x7e38x4e[_0x4342[112]]=== _0x4342[118]&& _0x7e38x4e[_0x4342[119]]&& _0x7e38x4e[_0x4342[119]][_0x4342[44]]){_0x7e38x12[_0x7e38x4e[_0x4342[119]][_0x4342[44]]]&& _0x7e38x4c[_0x4342[115]](_0x7e38x12[_0x7e38x4e[_0x4342[119]][_0x4342[44]]].toString())}}}});_0x7e38x4b= _0x7e38x4c[_0x4342[121]](_0x4342[120])};return _0x7e38x4b}function createDescriptionFromConfiguration(_0x7e38x14,_0x7e38x2c,_0x7e38x12){var _0x7e38x50=_0x4342[55];var _0x7e38x4c=[];if(_0x7e38x14[_0x4342[23]][_0x4342[122]][_0x4342[64]]> 0){var _0x7e38x51=_[_0x4342[111]](_0x7e38x14[_0x4342[23]].Description,[_0x4342[50]]);_[_0x4342[106]](_0x7e38x51,function(_0x7e38x4e){if(_0x7e38x4e[_0x4342[112]]=== _0x4342[113]){_0x7e38x4c[_0x4342[115]](_0x7e38x4e[_0x4342[114]])}else {if(_0x7e38x4e[_0x4342[112]]=== _0x4342[123]){if(_0x7e38x4e[_0x4342[124]]=== _0x4342[113]&& _0x7e38x4e[_0x4342[125]]){_0x7e38x4c[_0x4342[115]](util[_0x4342[62]](_0x4342[126],_0x7e38x4e[_0x4342[125]],_0x7e38x4e[_0x4342[127]]))}else {if(_0x7e38x4e[_0x4342[124]]=== _0x4342[116]&& _0x7e38x4e[_0x4342[117]]&& _0x7e38x4e[_0x4342[125]]){var _0x7e38x3b=getValueFromPropertyName(_0x7e38x2c,_0x7e38x4e[_0x4342[117]],_0x7e38x14);if(_0x7e38x3b){_0x7e38x4c[_0x4342[115]](util[_0x4342[62]](_0x4342[126],_0x7e38x4e[_0x4342[125]],_0x7e38x3b.toString()))}}else {if(_0x7e38x4e[_0x4342[124]]=== _0x4342[118]&& _0x7e38x4e[_0x4342[119]]&& _0x7e38x4e[_0x4342[119]][_0x4342[44]]&& _0x7e38x4e[_0x4342[125]]){_0x7e38x12[_0x7e38x4e[_0x4342[119]][_0x4342[44]]]&& _0x7e38x4c[_0x4342[115]](util[_0x4342[62]](_0x4342[126],_0x7e38x4e[_0x4342[125]],_0x7e38x12[_0x7e38x4e[_0x4342[119]][_0x4342[44]]]))}}}}}});_0x7e38x50= _0x7e38x4c[_0x4342[121]](_0x4342[128])};return _0x7e38x50}function createFieldsFromConfiguration(_0x7e38x14,_0x7e38x2c,_0x7e38x12){var _0x7e38x45=[];var _0x7e38x53=[];if(_0x7e38x14[_0x4342[23]][_0x4342[129]][_0x4342[64]]> 0){_0x7e38x45= _[_0x4342[130]](_0x7e38x14[_0x4342[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0x4342[106]](_0x7e38x45,function(_0x7e38x46){if(_0x7e38x46[_0x4342[112]]=== _0x4342[113]&& _0x7e38x46[_0x4342[131]]){_0x7e38x53[_0x4342[115]]({id:_0x7e38x46[_0x4342[131]],value:_0x7e38x46[_0x4342[114]]})}else {if(_0x7e38x46[_0x4342[112]]=== _0x4342[116]&& _0x7e38x46[_0x4342[117]]&& _0x7e38x46[_0x4342[131]]){var _0x7e38x3b=getValueFromPropertyName(_0x7e38x2c,_0x7e38x46[_0x4342[117]],_0x7e38x14);if(_0x7e38x3b){_0x7e38x53[_0x4342[115]]({id:_0x7e38x46[_0x4342[131]],value:_0x7e38x3b.toString()})}}else {if(_0x7e38x46[_0x4342[112]]=== _0x4342[118]&& _0x7e38x46[_0x4342[131]]&& _0x7e38x46[_0x4342[119]]&& _0x7e38x46[_0x4342[119]][_0x4342[44]]){_0x7e38x12[_0x7e38x46[_0x4342[119]][_0x4342[44]]]&& _0x7e38x53[_0x4342[115]]({id:_0x7e38x46[_0x4342[131]],value:_0x7e38x12[_0x7e38x46[_0x4342[119]][_0x4342[44]]].toString()})}}}})};return _0x7e38x53}function createCustomFieldsFromConfiguration(_0x7e38x14,_0x7e38x2c,_0x7e38x12){var _0x7e38x47=[];var _0x7e38x53=[];if(_0x7e38x14[_0x4342[23]][_0x4342[129]][_0x4342[64]]> 0){_0x7e38x47= _[_0x4342[130]](_0x7e38x14[_0x4342[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0x4342[106]](_0x7e38x47,function(_0x7e38x46){if(_0x7e38x46[_0x4342[112]]=== _0x4342[113]&& _0x7e38x46[_0x4342[131]]){_0x7e38x53[_0x4342[115]]({id:_0x7e38x46[_0x4342[131]],value:_0x7e38x46[_0x4342[114]]})}else {if(_0x7e38x46[_0x4342[112]]=== _0x4342[116]&& _0x7e38x46[_0x4342[117]]&& _0x7e38x46[_0x4342[131]]){var _0x7e38x3b=getValueFromPropertyName(_0x7e38x2c,_0x7e38x46[_0x4342[117]],_0x7e38x14);if(_0x7e38x3b){_0x7e38x53[_0x4342[115]]({id:_0x7e38x46[_0x4342[131]],value:_0x7e38x3b.toString()})}}else {if(_0x7e38x46[_0x4342[112]]=== _0x4342[118]&& _0x7e38x46[_0x4342[131]]&& _0x7e38x46[_0x4342[119]]&& _0x7e38x46[_0x4342[119]][_0x4342[44]]){_0x7e38x12[_0x7e38x46[_0x4342[119]][_0x4342[44]]]&& _0x7e38x53[_0x4342[115]]({id:_0x7e38x46[_0x4342[131]],value:_0x7e38x12[_0x7e38x46[_0x4342[119]][_0x4342[44]]].toString()})}}}})};return _0x7e38x53}function createTagsFromConfiguration(_0x7e38x14){var _0x7e38x49=[];if(_0x7e38x14[_0x4342[23]][_0x4342[132]][_0x4342[64]]> 0){_0x7e38x49= _[_0x4342[133]](_0x7e38x14[_0x4342[23]].Tags,_0x4342[44])};return _0x7e38x49}function handleTicketDisplay(_0x7e38x14){return function(_0x7e38x11){if(_0x7e38x11&& _0x7e38x11[_0x4342[50]]){logger[_0x4342[15]](_0x4342[134]+ _0x7e38x11[_0x4342[50]]);_0x7e38x14[_0x4342[135]]= _0x7e38x11[_0x4342[50]];return};return}}function handleReportIntegration(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38xd,_0x7e38x13,_0x7e38x10){return function(){delete _0x7e38x11[_0x4342[50]];_0x7e38x11[_0x4342[136]]= _0x4342[137];_0x7e38x11[_0x4342[138]]= _0x7e38xf;_0x7e38x11[_0x4342[139]]= _0x4342[140];_0x7e38x11[_0x4342[135]]= _0x7e38x14[_0x4342[135]];_0x7e38x11[_0x4342[141]]= _0x7e38xd;_0x7e38x11[_0x4342[142]]= _0x7e38x10;_0x7e38x11[_0x4342[143]]= join_url(_0x7e38x14[_0x4342[24]],_0x4342[144]+ _0x7e38x14[_0x4342[135]]);_0x7e38x13[_0x4342[148]](util[_0x4342[62]](_0x4342[147],_0x7e38x11[_0x4342[56]]))[_0x4342[146]](_0x4342[145],_0x7e38x11);return ReportIntegration[_0x4342[149]](_0x7e38x11)}}function handleEnd(_0x7e38x14,_0x7e38x11,_0x7e38xf){return function(){logger[_0x4342[85]](util[_0x4342[62]](_0x4342[150],_0x7e38x14[_0x4342[135]],_0x7e38x14[_0x4342[40]][_0x4342[68]][_0x4342[44]]));_0x7e38x14= undefined;return}}function handleDebug(_0x7e38x14){return function(){logger[_0x4342[85]](_0x7e38x14);return}}function handleError(_0x7e38x14,_0x7e38xf,_0x7e38x11,_0x7e38xd){return function(_0x7e38x5b){logger[_0x4342[19]](_0x4342[151]);logger[_0x4342[19]](_0x4342[152]+ _0x7e38x5b[_0x4342[153]]);logger[_0x4342[19]](_0x4342[154]+ _0x7e38x5b[_0x4342[155]]);_0x7e38x14= undefined;delete _0x7e38x11[_0x4342[50]];_0x7e38x11[_0x4342[136]]= _0x4342[137];_0x7e38x11[_0x4342[138]]= _0x7e38xf;_0x7e38x11[_0x4342[139]]= _0x4342[156];_0x7e38x11[_0x4342[141]]= _0x7e38xd;ReportIntegration[_0x4342[149]](_0x7e38x11)[_0x4342[21]](function(){return})[_0x4342[20]](function(_0x7e38x5b){logger[_0x4342[19]](_0x4342[157]);return})}}function stripTrailingSlash(_0x7e38x5d){if(_0x7e38x5d[_0x4342[158]](-1) === _0x4342[159]){return _0x7e38x5d[_0x4342[158]](0,_0x7e38x5d[_0x4342[64]]- 1)};return _0x7e38x5d}function join_url(){var _0x7e38x5f= new RegExp(_0x4342[160],_0x4342[161]);var _0x7e38x60=Array[_0x4342[17]][_0x4342[163]][_0x4342[162]](arguments);return _0x7e38x60[_0x4342[133]](function(_0x7e38x61){return _0x7e38x61[_0x4342[164]](_0x7e38x5f,_0x4342[55])})[_0x4342[121]](_0x4342[159])}module[_0x4342[165]]= Freshdesk
\ No newline at end of file
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_0x4838[17]][_0x4838[16]]= function(_0x363fxd,_0x363fxe,_0x363fxf,_0x363fx10,_0x363fx11,_0x363fx12,_0x363fx13){var _0x363fx14={connection:undefined,configuration:undefined,agent:undefined,enduser:undefined,ticketId:undefined,recordEnable:false,serverUrl:undefined};if(!_0x363fxd||  !_0x363fxe){logger[_0x4838[19]](_0x4838[18]);return};IntConfiguration[_0x4838[22]]({where:{id:_0x363fxe,AccountId:_0x363fxd},include:[{all:true,include:[{all:true}]}]})[_0x4838[21]](handleEntityNotFound())[_0x4838[21]](handleConnection(_0x363fx14))[_0x4838[21]](searchMotionAgent(_0x363fxf,_0x363fx11))[_0x4838[21]](handleMotionAgent(_0x363fx14))[_0x4838[21]](searchQueue(_0x363fx11))[_0x4838[21]](handleQueueRecordings(_0x363fx14,_0x363fx11))[_0x4838[21]](searchRoute(_0x363fx11))[_0x4838[21]](handleOutboundRecordings(_0x363fx14,_0x363fx11))[_0x4838[21]](searchAgent(_0x363fx14))[_0x4838[21]](handleAgent(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fx10))[_0x4838[21]](searchAdmin(_0x363fx14))[_0x4838[21]](handleAdmin(_0x363fx14))[_0x4838[21]](searchContact(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fx10))[_0x4838[21]](searchContactMobile(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fx10))[_0x4838[21]](handleContact(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fx10))[_0x4838[21]](createContact(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fx10))[_0x4838[21]](handleCreateContact(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fx10))[_0x4838[21]](ticketCreation(_0x363fx14,_0x363fx11,_0x363fx12,_0x363fxf,_0x363fx10))[_0x4838[21]](handleTicketDisplay(_0x363fx14))[_0x4838[21]](handleReportIntegration(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fxd,_0x363fx13,_0x363fx10))[_0x4838[21]](handleEnd(_0x363fx14))[_0x4838[20]](handleError(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fxd))};function handleEntityNotFound(){return function(_0x363fx16){return _0x363fx16?_0x363fx16:null}}function handleConnection(_0x363fx14){return function(_0x363fx18){var _0x363fx19=getAccountConfiguration(_0x363fx18.FreshdeskAccount);_0x363fx14[_0x4838[23]]= _0x363fx18;_0x363fx14[_0x4838[24]]= _0x363fx19[_0x4838[24]];_0x363fx14[_0x4838[25]]= _0x363fx19[_0x4838[25]];_0x363fx14[_0x4838[26]]= _0x363fx18[_0x4838[28]][_0x4838[27]][_0x4838[26]];_0x363fx14[_0x4838[29]]= _0x363fx18[_0x4838[27]][_0x4838[29]]}}function getAccountConfiguration(_0x363fx1b){var _0x363fx1c={uri:stripTrailingSlash(_0x363fx1b[_0x4838[30]]),headers:{"\x41\x75\x74\x68\x6F\x72\x69\x7A\x61\x74\x69\x6F\x6E":undefined,"\x43\x6F\x6E\x74\x65\x6E\x74\x2D\x54\x79\x70\x65":_0x4838[31],"\x41\x63\x63\x65\x70\x74":_0x4838[31]}};_0x363fx1c[_0x4838[25]][_0x4838[32]]= _0x4838[33]+  new Buffer(_0x363fx1b[_0x4838[35]]+ _0x4838[36]).toString(_0x4838[34]);return _0x363fx1c}function searchMotionAgent(_0x363fxf,_0x363fx11){return function(){var _0x363fx1e=getAgentSearchPropertyFromChannel(_0x363fxf);if(_0x363fx11[_0x4838[37]](_0x363fx1e)){return Agent[_0x4838[41]](_0x4838[40])[_0x4838[39]]({where:{name:getValueFromPropertyName(_0x363fx11,_0x363fx1e)},attributes:[_0x4838[38]]})};return}}function handleMotionAgent(_0x363fx14){return function(_0x363fx20){if(_0x363fx20&& _0x363fx20[_0x4838[38]]){_0x363fx14[_0x4838[42]]= _0x363fx20[_0x4838[38]]};return}}function searchQueue(_0x363fx11){return function(){if(_0x363fx11[_0x4838[43]]){return VoiceQueue[_0x4838[39]]({where:{name:_0x363fx11[_0x4838[43]]},attributes:[_0x4838[44],_0x4838[45]]})}else {return}}}function handleQueueRecordings(_0x363fx14,_0x363fx11){return function(_0x363fx23){if(_0x363fx11[_0x4838[43]]){if(_0x363fx23&& _0x363fx23[_0x4838[45]]){logger[_0x4838[15]](_0x4838[46]+ _0x363fx23[_0x4838[44]]);_0x363fx14[_0x4838[47]]= true}else {_0x363fx14[_0x4838[47]]= false;logger[_0x4838[15]](_0x4838[48])}};return}}function searchRoute(_0x363fx11){return function(){if(_0x363fx11[_0x4838[49]]){return VoiceExtension[_0x4838[39]]({where:{id:_0x363fx11[_0x4838[49]]},attributes:[_0x4838[50],_0x4838[51]]})}else {return}}}function handleOutboundRecordings(_0x363fx14,_0x363fx11){return function(_0x363fx26){if(_0x363fx11[_0x4838[49]]){if(_0x363fx26&& _0x363fx26[_0x4838[51]]){logger[_0x4838[15]](_0x4838[52]+ _0x363fx26[_0x4838[50]]);_0x363fx14[_0x4838[47]]= true}else {_0x363fx14[_0x4838[47]]= false;logger[_0x4838[15]](_0x4838[53])}};return}}function searchAgent(_0x363fx14){return function(){if(_0x363fx14[_0x4838[42]]){return rp({uri:join_url(_0x363fx14[_0x4838[24]],_0x4838[54]),headers:_0x363fx14[_0x4838[25]],json:true})}};return}function getAgentSearchPropertyFromChannel(_0x363fxf){var _0x363fx29=_0x4838[55];if(_0x363fxf){switch(_0x363fxf){case _0x4838[57]:_0x363fx29= _0x4838[56];break;default:_0x363fx29= _0x4838[56];logger[_0x4838[19]](_0x4838[58]+ _0x363fxf)}};return _0x363fx29}function getValueFromPropertyName(_0x363fx11,_0x363fx29,_0x363fx14){if(_0x363fx29=== _0x4838[59]){if(_0x363fx14&& _0x363fx14[_0x4838[47]]&& _0x363fx14[_0x4838[26]]){return util[_0x4838[62]](_0x4838[60],stripTrailingSlash(_0x363fx14[_0x4838[26]]),_0x363fx11[_0x4838[61]])}else {return null}}else {return _[_0x4838[63]](_0x363fx11,_0x363fx29)}}function handleAgent(_0x363fx14,_0x363fxf,_0x363fx2c,_0x363fx10){return function(_0x363fx11){if(_0x363fx11&& _0x363fx11[_0x4838[64]]> 0){logger[_0x4838[15]](_0x4838[65]+ _0x363fx11[_0x4838[64]]+ _0x4838[66]+ _0x363fx14[_0x4838[42]]);_0x363fx14[_0x4838[40]]= getMatchObject(_0x363fx11,_0x4838[44],_0x363fx14[_0x4838[42]]);return _0x363fx14[_0x4838[40]]}else {logger[_0x4838[15]](_0x4838[67]);return}}}function getMatchObject(_0x363fx2e,_0x363fx29,_0x363fx2f){var _0x363fx30=_[_0x4838[22]](_0x363fx2e,function(_0x363fx31){if(_0x363fx31[_0x4838[68]][_0x363fx29]=== _0x363fx2f){return _0x363fx31}});return _0x363fx30}function searchAdmin(_0x363fx14){return function(){if(_0x363fx14[_0x4838[40]]){return};logger[_0x4838[15]](_0x4838[69]+ _0x363fx14[_0x4838[42]]+ _0x4838[70]);return rp({uri:join_url(_0x363fx14[_0x4838[24]],_0x4838[71]),headers:_0x363fx14[_0x4838[25]],json:true})}}function handleAdmin(_0x363fx14){return function(_0x363fx11){if(!_0x363fx11){return};_0x363fx14[_0x4838[40]]= _0x363fx11;return _0x363fx14[_0x4838[40]]}}function searchContact(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fx10){return function(){var _0x363fx35=getValueFromPropertyName(_0x363fx11,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10),_0x363fx14);logger[_0x4838[15]](_0x4838[72]+ _0x363fx35);return rp({uri:join_url(_0x363fx14[_0x4838[24]],_0x4838[73]+ _0x363fx35),headers:_0x363fx14[_0x4838[25]],json:true})}}function searchContactMobile(_0x363fx14,_0x363fxf,_0x363fx2c,_0x363fx10){return function(_0x363fx11){if(_0x363fx11&& _0x363fx11[_0x4838[64]]> 0){return _0x363fx11};var _0x363fx37=getValueFromPropertyName(_0x363fx2c,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10),_0x363fx14);logger[_0x4838[15]](_0x4838[74]+ _0x363fx37);return rp({uri:join_url(_0x363fx14[_0x4838[24]],_0x4838[75]+ _0x363fx37),headers:_0x363fx14[_0x4838[25]],json:true})}}function getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10){var _0x363fx29=_0x4838[55];if(_0x363fxf){switch(_0x363fxf){case _0x4838[57]:if(_0x363fx10=== _0x4838[76]){_0x363fx29= _0x4838[77]}else {if(_0x363fx10=== _0x4838[43]){_0x363fx29= _0x4838[78]}};break;default:_0x363fx29= _0x4838[78];logger[_0x4838[19]](_0x4838[58]+ _0x363fxf)}};return _0x363fx29}function getEndUserNamePropertyFromChannel(_0x363fxf,_0x363fx10){var _0x363fx29=_0x4838[55];if(_0x363fxf){switch(_0x363fxf){case _0x4838[57]:if(_0x363fx10=== _0x4838[76]){_0x363fx29= _0x4838[79]}else {if(_0x363fx10=== _0x4838[43]){_0x363fx29= _0x4838[80]}};break;default:_0x363fx29= _0x4838[80];logger[_0x4838[19]](_0x4838[58]+ _0x363fxf)}};return _0x363fx29}function handleContact(_0x363fx14,_0x363fxf,_0x363fx2c,_0x363fx10){return function(_0x363fx11){if(!_0x363fx11){return};var _0x363fx3b=getValueFromPropertyName(_0x363fx2c,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10));if(_0x363fx11[_0x4838[64]]> 0){logger[_0x4838[15]](_0x4838[81]+ _0x363fx3b);_0x363fx14[_0x4838[82]]= _0x363fx11[0];return _0x363fx14[_0x4838[82]]};logger[_0x4838[15]](_0x4838[83]+ _0x363fx3b);return}}function createContact(_0x363fx14,_0x363fxf,_0x363fx2c,_0x363fx10){return function(_0x363fx11){if(!_0x363fx11){logger[_0x4838[15]](_0x4838[84]+ getValueFromPropertyName(_0x363fx2c,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10)));logger[_0x4838[85]](getJsonForContactCreation(_0x363fxf,_0x363fx2c,_0x363fx10));var _0x363fx3d={method:_0x4838[86],uri:join_url(_0x363fx14[_0x4838[24]],_0x4838[87]),headers:_0x363fx14[_0x4838[25]],body:getJsonForContactCreation(_0x363fxf,_0x363fx2c,_0x363fx10),json:true};return rp(_0x363fx3d)};return}}function getJsonForContactCreation(_0x363fxf,_0x363fx11,_0x363fx10){var _0x363fx3f={};switch(_0x363fxf){case _0x4838[57]:if(_0x363fx10=== _0x4838[43]){if(isValidName(_0x363fx11[_0x4838[80]])){_0x363fx3f[_0x4838[44]]= getValueFromPropertyName(_0x363fx11,getEndUserNamePropertyFromChannel(_0x363fxf,_0x363fx10))}else {_0x363fx3f[_0x4838[44]]= util[_0x4838[62]](_0x4838[88],getValueFromPropertyName(_0x363fx11,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10)))}}else {if(_0x363fx10=== _0x4838[76]){if(isValidName(_0x363fx11[_0x4838[79]])){_0x363fx3f[_0x4838[44]]= getValueFromPropertyName(_0x363fx11,getEndUserNamePropertyFromChannel(_0x363fxf,_0x363fx10))}else {_0x363fx3f[_0x4838[44]]= util[_0x4838[62]](_0x4838[88],getValueFromPropertyName(_0x363fx11,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10)))}}};_0x363fx3f[_0x4838[89]]= getValueFromPropertyName(_0x363fx11,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10));_0x363fx3f[_0x4838[90]]= getValueFromPropertyName(_0x363fx11,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10));_0x363fx3f[_0x4838[91]]= util[_0x4838[62]](_0x4838[92],getValueFromPropertyName(_0x363fx11,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10)));_0x363fx3f[_0x4838[93]]= util[_0x4838[62]](_0x4838[94],getValueFromPropertyName(_0x363fx11,_0x4838[61]));break;default:console[_0x4838[19]](_0x4838[95],_0x363fxf)};return _0x363fx3f}function isValidName(_0x363fx41){return _0x363fx41&& _0x363fx41!== _0x4838[96]}function handleCreateContact(_0x363fx14,_0x363fxf,_0x363fx2c,_0x363fx10){return function(_0x363fx11){if(_0x363fx11){_0x363fx14[_0x4838[82]]= _0x363fx11};return}}function ticketCreation(_0x363fx14,_0x363fx2c,_0x363fx12,_0x363fxf,_0x363fx10){return function(){logger[_0x4838[15]](_0x4838[97]+ _0x363fx14[_0x4838[82]][_0x4838[50]]);var _0x363fx41=util[_0x4838[62]](_0x4838[88],getValueFromPropertyName(_0x363fx2c,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10)));var _0x363fx35=getValueFromPropertyName(_0x363fx2c,getEndUserSearchPropertyFromChannel(_0x363fxf,_0x363fx10));var _0x363fx44={};_0x363fx44[_0x4838[98]]= _0x363fx14[_0x4838[40]][_0x4838[50]];_0x363fx44[_0x4838[99]]= _0x363fx14[_0x4838[82]][_0x4838[50]];_0x363fx44[_0x4838[44]]= (_0x363fx41|| _0x363fx35);_0x363fx44[_0x4838[89]]= (_0x363fx35|| _0x363fx41);_0x363fx44[_0x4838[100]]= 3;_0x363fx44[_0x4838[101]]= 1;_0x363fx44[_0x4838[102]]= 2;_0x363fx44[_0x4838[103]]= createSubjectFromConfiguration(_0x363fx14,_0x363fx2c,_0x363fx12);if(!_0x363fx44[_0x4838[103]]){_0x363fx44[_0x4838[103]]= _0x4838[104]+ (_0x363fx35|| _0x363fx41)};_0x363fx44[_0x4838[91]]= createDescriptionFromConfiguration(_0x363fx14,_0x363fx2c,_0x363fx12);if(!_0x363fx44[_0x4838[91]]){_0x363fx44[_0x4838[91]]= _0x4838[104]+ (_0x363fx35|| _0x363fx41)};var _0x363fx45=createFieldsFromConfiguration(_0x363fx14,_0x363fx2c,_0x363fx12);if(_0x363fx45[_0x4838[64]]> 0){_[_0x4838[106]](_0x363fx45,function(_0x363fx46){_0x363fx44[_0x363fx46[_0x4838[50]]]= _0x363fx46[_0x4838[105]]})};var _0x363fx47=createCustomFieldsFromConfiguration(_0x363fx14,_0x363fx2c,_0x363fx12);if(_0x363fx47[_0x4838[64]]> 0){_0x363fx44[_0x4838[107]]= {};_[_0x4838[106]](_0x363fx47,function(_0x363fx46){var _0x363fx48=_0x363fx46[_0x4838[50]];_0x363fx44[_0x4838[107]][_0x363fx48]= _0x363fx46[_0x4838[105]]})};var _0x363fx49=createTagsFromConfiguration(_0x363fx14);if(_0x363fx49[_0x4838[64]]> 0){_0x363fx44[_0x4838[108]]= _0x363fx49};logger[_0x4838[85]](_0x363fx44);var _0x363fx3d={method:_0x4838[86],uri:join_url(_0x363fx14[_0x4838[24]],_0x4838[109]),headers:_0x363fx14[_0x4838[25]],body:_0x363fx44,json:true};return rp(_0x363fx3d)}}function createSubjectFromConfiguration(_0x363fx14,_0x363fx2c,_0x363fx12){var _0x363fx4b=_0x4838[55];var _0x363fx4c=[];if(_0x363fx14[_0x4838[23]][_0x4838[110]][_0x4838[64]]> 0){var _0x363fx4d=_[_0x4838[111]](_0x363fx14[_0x4838[23]].Subject,[_0x4838[50]]);_[_0x4838[106]](_0x363fx4d,function(_0x363fx4e){if(_0x363fx4e[_0x4838[112]]=== _0x4838[113]){_0x363fx4c[_0x4838[115]](_0x363fx4e[_0x4838[114]])}else {if(_0x363fx4e[_0x4838[112]]=== _0x4838[116]&& _0x363fx4e[_0x4838[117]]){var _0x363fx3b=getValueFromPropertyName(_0x363fx2c,_0x363fx4e[_0x4838[117]],_0x363fx14);if(_0x363fx3b){_0x363fx4c[_0x4838[115]](_0x363fx3b.toString())}}else {if(_0x363fx4e[_0x4838[112]]=== _0x4838[118]&& _0x363fx4e[_0x4838[119]]&& _0x363fx4e[_0x4838[119]][_0x4838[44]]){_0x363fx12[_0x363fx4e[_0x4838[119]][_0x4838[44]]]&& _0x363fx4c[_0x4838[115]](_0x363fx12[_0x363fx4e[_0x4838[119]][_0x4838[44]]].toString())}}}});_0x363fx4b= _0x363fx4c[_0x4838[121]](_0x4838[120])};return _0x363fx4b}function createDescriptionFromConfiguration(_0x363fx14,_0x363fx2c,_0x363fx12){var _0x363fx50=_0x4838[55];var _0x363fx4c=[];if(_0x363fx14[_0x4838[23]][_0x4838[122]][_0x4838[64]]> 0){var _0x363fx51=_[_0x4838[111]](_0x363fx14[_0x4838[23]].Description,[_0x4838[50]]);_[_0x4838[106]](_0x363fx51,function(_0x363fx4e){if(_0x363fx4e[_0x4838[112]]=== _0x4838[113]){_0x363fx4c[_0x4838[115]](_0x363fx4e[_0x4838[114]])}else {if(_0x363fx4e[_0x4838[112]]=== _0x4838[123]){if(_0x363fx4e[_0x4838[124]]=== _0x4838[113]&& _0x363fx4e[_0x4838[125]]){_0x363fx4c[_0x4838[115]](util[_0x4838[62]](_0x4838[126],_0x363fx4e[_0x4838[125]],_0x363fx4e[_0x4838[127]]))}else {if(_0x363fx4e[_0x4838[124]]=== _0x4838[116]&& _0x363fx4e[_0x4838[117]]&& _0x363fx4e[_0x4838[125]]){var _0x363fx3b=getValueFromPropertyName(_0x363fx2c,_0x363fx4e[_0x4838[117]],_0x363fx14);if(_0x363fx3b){_0x363fx4c[_0x4838[115]](util[_0x4838[62]](_0x4838[126],_0x363fx4e[_0x4838[125]],_0x363fx3b.toString()))}}else {if(_0x363fx4e[_0x4838[124]]=== _0x4838[118]&& _0x363fx4e[_0x4838[119]]&& _0x363fx4e[_0x4838[119]][_0x4838[44]]&& _0x363fx4e[_0x4838[125]]){_0x363fx12[_0x363fx4e[_0x4838[119]][_0x4838[44]]]&& _0x363fx4c[_0x4838[115]](util[_0x4838[62]](_0x4838[126],_0x363fx4e[_0x4838[125]],_0x363fx12[_0x363fx4e[_0x4838[119]][_0x4838[44]]]))}}}}}});_0x363fx50= _0x363fx4c[_0x4838[121]](_0x4838[128])};return _0x363fx50}function createFieldsFromConfiguration(_0x363fx14,_0x363fx2c,_0x363fx12){var _0x363fx45=[];var _0x363fx53=[];if(_0x363fx14[_0x4838[23]][_0x4838[129]][_0x4838[64]]> 0){_0x363fx45= _[_0x4838[130]](_0x363fx14[_0x4838[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":false});_[_0x4838[106]](_0x363fx45,function(_0x363fx46){if(_0x363fx46[_0x4838[112]]=== _0x4838[113]&& _0x363fx46[_0x4838[131]]){_0x363fx53[_0x4838[115]]({id:_0x363fx46[_0x4838[131]],value:_0x363fx46[_0x4838[114]]})}else {if(_0x363fx46[_0x4838[112]]=== _0x4838[116]&& _0x363fx46[_0x4838[117]]&& _0x363fx46[_0x4838[131]]){var _0x363fx3b=getValueFromPropertyName(_0x363fx2c,_0x363fx46[_0x4838[117]],_0x363fx14);if(_0x363fx3b){_0x363fx53[_0x4838[115]]({id:_0x363fx46[_0x4838[131]],value:_0x363fx3b.toString()})}}else {if(_0x363fx46[_0x4838[112]]=== _0x4838[118]&& _0x363fx46[_0x4838[131]]&& _0x363fx46[_0x4838[119]]&& _0x363fx46[_0x4838[119]][_0x4838[44]]){_0x363fx12[_0x363fx46[_0x4838[119]][_0x4838[44]]]&& _0x363fx53[_0x4838[115]]({id:_0x363fx46[_0x4838[131]],value:_0x363fx12[_0x363fx46[_0x4838[119]][_0x4838[44]]].toString()})}}}})};return _0x363fx53}function createCustomFieldsFromConfiguration(_0x363fx14,_0x363fx2c,_0x363fx12){var _0x363fx47=[];var _0x363fx53=[];if(_0x363fx14[_0x4838[23]][_0x4838[129]][_0x4838[64]]> 0){_0x363fx47= _[_0x4838[130]](_0x363fx14[_0x4838[23]].Field,{"\x63\x75\x73\x74\x6F\x6D\x46\x69\x65\x6C\x64":true});_[_0x4838[106]](_0x363fx47,function(_0x363fx46){if(_0x363fx46[_0x4838[112]]=== _0x4838[113]&& _0x363fx46[_0x4838[131]]){_0x363fx53[_0x4838[115]]({id:_0x363fx46[_0x4838[131]],value:_0x363fx46[_0x4838[114]]})}else {if(_0x363fx46[_0x4838[112]]=== _0x4838[116]&& _0x363fx46[_0x4838[117]]&& _0x363fx46[_0x4838[131]]){var _0x363fx3b=getValueFromPropertyName(_0x363fx2c,_0x363fx46[_0x4838[117]],_0x363fx14);if(_0x363fx3b){_0x363fx53[_0x4838[115]]({id:_0x363fx46[_0x4838[131]],value:_0x363fx3b.toString()})}}else {if(_0x363fx46[_0x4838[112]]=== _0x4838[118]&& _0x363fx46[_0x4838[131]]&& _0x363fx46[_0x4838[119]]&& _0x363fx46[_0x4838[119]][_0x4838[44]]){_0x363fx12[_0x363fx46[_0x4838[119]][_0x4838[44]]]&& _0x363fx53[_0x4838[115]]({id:_0x363fx46[_0x4838[131]],value:_0x363fx12[_0x363fx46[_0x4838[119]][_0x4838[44]]].toString()})}}}})};return _0x363fx53}function createTagsFromConfiguration(_0x363fx14){var _0x363fx49=[];if(_0x363fx14[_0x4838[23]][_0x4838[132]][_0x4838[64]]> 0){_0x363fx49= _[_0x4838[133]](_0x363fx14[_0x4838[23]].Tags,_0x4838[44])};return _0x363fx49}function handleTicketDisplay(_0x363fx14){return function(_0x363fx11){if(_0x363fx11&& _0x363fx11[_0x4838[50]]){logger[_0x4838[15]](_0x4838[134]+ _0x363fx11[_0x4838[50]]);_0x363fx14[_0x4838[135]]= _0x363fx11[_0x4838[50]];return};return}}function handleReportIntegration(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fxd,_0x363fx13,_0x363fx10){return function(){delete _0x363fx11[_0x4838[50]];_0x363fx11[_0x4838[136]]= _0x4838[137];_0x363fx11[_0x4838[138]]= _0x363fxf;_0x363fx11[_0x4838[139]]= _0x4838[140];_0x363fx11[_0x4838[135]]= _0x363fx14[_0x4838[135]];_0x363fx11[_0x4838[141]]= _0x363fxd;_0x363fx11[_0x4838[142]]= _0x363fx10;_0x363fx11[_0x4838[143]]= join_url(_0x363fx14[_0x4838[24]],_0x4838[144]+ _0x363fx14[_0x4838[135]]);_0x363fx13[_0x4838[148]](util[_0x4838[62]](_0x4838[147],_0x363fx11[_0x4838[56]]))[_0x4838[146]](_0x4838[145],_0x363fx11);return ReportIntegration[_0x4838[149]](_0x363fx11)}}function handleEnd(_0x363fx14,_0x363fx11,_0x363fxf){return function(){logger[_0x4838[85]](util[_0x4838[62]](_0x4838[150],_0x363fx14[_0x4838[135]],_0x363fx14[_0x4838[40]][_0x4838[68]][_0x4838[44]]));_0x363fx14= undefined;return}}function handleDebug(_0x363fx14){return function(){logger[_0x4838[85]](_0x363fx14);return}}function handleError(_0x363fx14,_0x363fxf,_0x363fx11,_0x363fxd){return function(_0x363fx5b){logger[_0x4838[19]](_0x4838[151]);logger[_0x4838[19]](_0x4838[152]+ _0x363fx5b[_0x4838[153]]);logger[_0x4838[19]](_0x4838[154]+ _0x363fx5b[_0x4838[155]]);_0x363fx14= undefined;delete _0x363fx11[_0x4838[50]];_0x363fx11[_0x4838[136]]= _0x4838[137];_0x363fx11[_0x4838[138]]= _0x363fxf;_0x363fx11[_0x4838[139]]= _0x4838[156];_0x363fx11[_0x4838[141]]= _0x363fxd;ReportIntegration[_0x4838[149]](_0x363fx11)[_0x4838[21]](function(){return})[_0x4838[20]](function(_0x363fx5b){logger[_0x4838[19]](_0x4838[157]);return})}}function stripTrailingSlash(_0x363fx5d){if(_0x363fx5d[_0x4838[158]](-1) === _0x4838[159]){return _0x363fx5d[_0x4838[158]](0,_0x363fx5d[_0x4838[64]]- 1)};return _0x363fx5d}function join_url(){var _0x363fx5f= new RegExp(_0x4838[160],_0x4838[161]);var _0x363fx60=Array[_0x4838[17]][_0x4838[163]][_0x4838[162]](arguments);return _0x363fx60[_0x4838[133]](function(_0x363fx61){return _0x363fx61[_0x4838[164]](_0x363fx5f,_0x4838[55])})[_0x4838[121]](_0x4838[159])}module[_0x4838[165]]= Freshdesk
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