Built motion from commit b51cdcb3f2cb46634587ce1d55ea1b8f32dacea6. Version 3.0.0...
[motion-next.git] / server / config / seedDB / report / fields.js
index cc4eef5..0a34ee6 100644 (file)
@@ -1 +1 @@
-const a869_0x2fbe=['ROUND(AVG(UNIX_TIMESTAMP(queuecallercompleteAt)-UNIX_TIMESTAMP(queuecallerleaveAt)))','Negative(%)','Abandoned\x2060-120s','Positive(%)','Answered\x20<10s','statedesc','voice_recordings.UserId','ROUND(COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<10,1,NULL))\x20/\x20SUM(queuecallerabandon)\x20*100,1)','DAYNAME(queuecallerjoinat)','Abandoned>120s','COUNT(IF(holdtime\x20>=20\x20AND\x20holdtime\x20<30,1,NULL))','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(createdAt)','NEGATIVE','whatsapp_interactions.closed','Sentiment\x20TOT','Campaign\x20Name','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(openchannel_interactions.createdAt)))','report_mail_queue.id','ROUND(AVG(duration))','ROUND(COUNT(IF(closed=1\x20&&\x20((disposition\x20!=\x27unmanaged\x27\x20&&\x20disposition\x20!=\x27abandoned\x27)\x20||\x20disposition\x20IS\x20NULL),1,NULL))/COUNT(id)\x20*100,1)','Unmanaged','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(whatsapp_interactions.createdAt)','ListId','queuecallerexit','ROUND(COUNT(IF(closed=1\x20&&\x20disposition=\x27unmanaged\x27,1,NULL))/COUNT(id)\x20*100,1)','QueueExit','AbandonAt','AvgAbandonTime','Full\x20Name','COUNT(IF(holdtime\x20>=10\x20AND\x20holdtime\x20<20,1,NULL))','Completed\x20(%)','membername','End\x20Time','rating','Avg\x20Duration','State','QueueAbandonAt','sms_accounts.name','data1','UNIX_TIMESTAMP(queuecallercompleteAt)-UNIX_TIMESTAMP(queuecallerleaveAt)','AvgHandleTime','Rated\x20Calls','Caller\x20Id','ROUND(AVG(holdtime))','TotACWTime','SUM(IF(state=4,1,0))','DATE','Sms\x20Account','lodash','Disposition','exten','TotTalkTime','CONCAT(ROUND((\x20(SELECT\x20COUNT(IF(voice_recordings.sentiment\x20=\x20\x27POSITIVE\x27,1,NULL)))*100/\x20COUNT\x20(voice_recordings.sentiment)),2),\x27%\x27)','exports','COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=60\x20AND\x20UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<120,1,NULL))','acwtime','lastapplication','node','mail_interactions.id','Unmanaged\x20HoldTime','openchannel_accounts.name','whatsapp_interactions.createdAt','fax_queues.name','disposition','Pause','CONCAT(ROUND((\x20(SELECT\x20COUNT(IF(voice_recordings.sentiment\x20=\x20\x27NEUTRAL\x27,1,NULL)))*100/\x20COUNT\x20(voice_recordings.sentiment)),2),\x27%\x27)','Openchannel\x20Account','EnterAt','Duration','source','queuecallerjoinat','CONCAT(ROUND((\x20(SELECT\x20COUNT(IF(voice_recordings.sentiment\x20=\x20\x27NEGATIVE\x27,1,NULL)))*100/\x20COUNT\x20(voice_recordings.sentiment)),2),\x27%\x27)','MIXED','Queue','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(whatsapp_interactions.createdAt)))','Calls\x20(%)','IF(queuecallercomplete=1,holdtime,null)','AnswerTime','Destination','CASE\x20WHEN\x20type=\x27PAUSE\x27\x20THEN\x20UNIX_TIMESTAMP(exitAt)-UNIX_TIMESTAMP(enterAt)\x20END','queuecallerexitAt','QueuePosition','Tot\x20Duration','Block','queuecallerabandon','EndTime','QueueLeaveAt','exitAt','duration','Web\x20Site','COUNT','Calls','mail_interactions.closed','UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)','chat_interactions.id','Penetration\x20Rate','ROUND(SUM(IF(state=4,1,0))/COUNT(*)*100,1)','ROUND(COUNT(IF(holdtime\x20>=20\x20AND\x20holdtime\x20<30,1,NULL))\x20/\x20SUM(agentcomplete)\x20*100,1)','COUNT(IF(closed=1\x20&&\x20((disposition\x20!=\x27unmanaged\x27\x20&&\x20disposition\x20!=\x27abandoned\x27)\x20||\x20disposition\x20IS\x20NULL),1,NULL))','Tot\x20Unmanaged\x20Time','Avg\x20Unmanaged\x20TIme','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(sms_interactions.createdAt)))','report_chat_queue.id','Abandoned\x20Rate\x2010-60s','Abandoned<10s','COUNT\x20(IF(voice_recordings.sentiment\x20=\x20\x27NEGATIVE\x27,1,NULL))','SEC_TO_TIME','Recorded\x20Calls','Hold\x20Time','interface','whatsapp_accounts.name','CASE\x20WHEN\x20queuecallercomplete=1\x20THEN\x20queuecallercompleteAt\x20ELSE\x20queuecallerLeaveAt\x20END','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(chat_interactions.createdAt)','NEUTRAL','SEC_TO_TIME(AVG(talktime))','Global\x20Count','COUNT\x20(IF(voice_recordings.sentiment\x20=\x20\x27MIXED\x27,1,NULL))','queuecallercomplete','ROUND(COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=60\x20AND\x20UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<120,1,NULL))\x20\x20\x20/\x20SUM(queuecallerabandon)\x20*100,1)','Source','Accepted','COUNT(IF(reason=\x27timeout\x27,1,NULL))','Drop\x20Reason','chat_interactions.closed','ROUND(AVG(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)))','UnmanagedAt','Total\x20Rating','Interactions','agentcomplete','COUNT\x20DISTINCT','DayOfWeek','queuecallerjoinAt','chat_queues.name','voice_recordings.sentiment','JoinAt','AVG\x20Talk\x20Time','BlackList','Tag','chat_websites.name','Avg\x20HoldTime','report_openchannel_queue.id','Abandoned\x20Rate<10s','Answer\x20Rate\x2020-30s','accountcode','UNIX_TIMESTAMP(queuecallerExitAt)-UNIX_TIMESTAMP(queuecallerjoinAt)','POSITIVE','openchannel_interactions.id','sms_interactions.id','Answer\x20Rate\x20>30s','queuecallerabandonAt','HOUR','ROUND(AVG(acwtime))','UNIX_TIMESTAMP(leaveAt)-UNIX_TIMESTAMP(joinAt)','connectedlinename','Answer\x20Rate\x2010-20s','ExitAt','Project\x20Name','project_name','QueueExitAt','ROUND(AVG(talktime))','TalkTime','ROUND(SUM(queuecallercomplete)/COUNT(DISTINCT\x20uniqueid)*100,1)','Total','fax_interactions.createdAt','Talk\x20Time','SUBSTRING_INDEX(channel,\x20\x22-\x22,\x201)','DestChannel','calleridname','Tot\x20ACWTime','Answered','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(mail_interactions.createdAt)))','ROUND(COUNT(IF(closed=1,1,NULL))/COUNT(id)\x20*100,1)','agentconnectAt','Answered\x2010-20s','Day','COUNT\x20(IF(voice_recordings.sentiment\x20=\x20\x27POSITIVE\x27,1,NULL))','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(fax_interactions.createdAt)','Reason','talktime\x20+\x20acwtime','Neutral(%)','COUNT(IF(holdtime\x20>=30,1,NULL))','QueueAbandon','AVG\x20Interaction\x20Time','COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=10\x20AND\x20UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<60,1,NULL))','starttime','COUNT\x20(IF(voice_recordings.sentiment\x20=\x20\x27NEUTRAL\x27,1,NULL))','Answered\x20>30s','Mixed(%)','ReportId','ROUND(COUNT(IF(holdtime\x20>=30,1,NULL))\x20/\x20SUM(agentcomplete)\x20*100,1)','queuecallerleaveAt','callerid','talktime','openchannel_interactions.closed','Timeout','openchannel_queues.name','Tot\x20Handle\x20Time','queue','users.fullname','CallerID','Closed','AvgTalkTime','AVG\x20Hold\x20Time','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(fax_interactions.createdAt)))','UniqueID','ROUND(COUNT(IF(holdtime\x20>=10\x20AND\x20holdtime\x20<20,1,NULL))\x20/\x20SUM(agentcomplete)\x20*100,1)','TOT','CASE\x20WHEN\x20type=\x27LOGIN\x27\x20THEN\x20UNIX_TIMESTAMP(exitAt)-UNIX_TIMESTAMP(enterAt)\x20END','Contacts','Total\x20Calls','COUNT(IF(closed=1\x20&&\x20disposition\x20=\x27unmanaged\x27,1,NULL))','UserId','Type','Tot\x20Answered','mail_interactions.createdAt','ROUND(COUNT(id)*100/(SELECT\x20COUNT(*)\x20FROM\x20cm_hopper_final\x20WHERE\x20state=4\x20and\x20campaigntype=\x27queue\x27),2)','dropreason','Unmanaged\x20(%)','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(chat_interactions.createdAt)))','Interface','campaign','holdtime','type','Total\x20(%)','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(openchannel_interactions.createdAt)','endtime','Data','countglobal','Hour','UNIX_TIMESTAMP(exitAt)-UNIX_TIMESTAMP(enterAt)','DESC','Whatsapp\x20Account','TotHandleTime','Date','Email\x20Account','Login\x20Time','uniqueid','whatsapp_queues.name','COUNT(IF(closed=1,1,NULL))','Interaction\x20Time','ROUND(SUM(talktime\x20+\x20acwtime)/COUNT(agentcomplete))','answertime','enterAt','report_sms_queue.id','reason','dnid','Tot\x20Abandoned','COUNT(IF(closed=0,1,NULL))','ASC','Event','AvgACWTime','position','CallerIdName','StartTime','Abandoned\x20Rate\x2060-120s','destination','leaveAt','LeaveAt','destinationchannel','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(createdAt)))','UnmanagedReason','Pause\x20Time','Answer\x20Rate\x20<10s','QueueExitReason','DID','tag','Complete','agentcompleteAt','sms_interactions.createdAt','ROUND(AVG(UNIX_TIMESTAMP(leaveAt)-UNIX_TIMESTAMP(joinAt)))','report_whatsapp_queue.id','Tot\x20TalkTime','UniqueId','Completed','AgentExtension','Offered','HangupReason','Answered\x2020-30s','COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<10,1,NULL))','Abandoned\x2010-60s','joinAt','Abandon\x20Time','Fax\x20Account','mail_queues.name','calleridnum','blacklist','ROUND(count(id)*100/(SELECT\x20COUNT(*)\x20FROM\x20cm_hopper_history\x20WHERE\x20campaigntype=\x27queue\x27),2)','COUNT(IF(reason=\x27accepted\x27,1,NULL))','ROUND(COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=120,1,NULL))\x20\x20/\x20SUM(queuecallerabandon)\x20*100,1)','Tot\x20HoldTime','fax_interactions.id','fax_accounts.name','CallerIdNum','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(mail_interactions.createdAt)','billableseconds','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(sms_interactions.createdAt)','Agent','AgentACWTime','Abandoned\x20Rate>120s','Answer\x20Rate','AgentComplete','ROUND(COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=10\x20AND\x20UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<60,1,NULL))\x20\x20/\x20SUM(queuecallerabandon)\x20*100,1)','CompleteAt','Abandoned','Open','Start\x20Time','CallerId','Tot\x20AbandonTime','Managed','AVG','COUNT(IF(closed=1\x20&&\x20disposition\x20=\x27abandoned\x27,1,NULL))','lastevent','COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=120,1,NULL))','SUM','lastdata','COUNT(IF(holdtime<10,1,NULL))'];(function(_0x2c23e7,_0x2fbebd){const _0x59171d=function(_0x51d3cd){while(--_0x51d3cd){_0x2c23e7['push'](_0x2c23e7['shift']());}};_0x59171d(++_0x2fbebd);}(a869_0x2fbe,0x197));const a869_0x5917=function(_0x2c23e7,_0x2fbebd){_0x2c23e7=_0x2c23e7-0x0;let _0x59171d=a869_0x2fbe[_0x2c23e7];return _0x59171d;};const _0x3ab6e4=a869_0x5917;'use strict';const _=require(_0x3ab6e4('0x111'));module[_0x3ab6e4('0x116')]=function(){const _0x3eeb43=_0x3ab6e4,_0x51d3cd=[{'field':_0x3eeb43('0x91'),'alias':_0x3eeb43('0xb5'),'ReportId':0x1},{'field':_0x3eeb43('0xc1'),'alias':_0x3eeb43('0xc9'),'ReportId':0x1},{'field':_0x3eeb43('0x4c'),'alias':'CallerIdName','ReportId':0x1},{'field':_0x3eeb43('0x6a'),'alias':_0x3eeb43('0x12a'),'ReportId':0x1},{'field':'queuecallerjoinAt','alias':'QueueJoinAt','ReportId':0x1},{'field':_0x3eeb43('0x63'),'alias':_0x3eeb43('0x137'),'ReportId':0x1},{'field':_0x3eeb43('0x135'),'alias':_0x3eeb43('0x5a'),'ReportId':0x1},{'field':_0x3eeb43('0x3a'),'alias':_0x3eeb43('0x105'),'ReportId':0x1},{'field':_0x3eeb43('0x1a'),'alias':_0x3eeb43('0xaf'),'ReportId':0x1},{'field':'queuecallercompleteAt','alias':_0x3eeb43('0xd3'),'ReportId':0x1},{'field':_0x3eeb43('0xf8'),'alias':_0x3eeb43('0xfa'),'ReportId':0x1},{'field':_0x3eeb43('0x131'),'alias':_0x3eeb43('0x43'),'ReportId':0x1},{'field':'queuecallerexitreason','alias':_0x3eeb43('0xac'),'ReportId':0x1},{'field':_0x3eeb43('0x113'),'alias':'DID','ReportId':0x1},{'field':_0x3eeb43('0x108'),'alias':'TalkTime','format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x1},{'field':'UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)','alias':'AbandonTime','format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x1},{'field':_0x3eeb43('0x12d'),'alias':_0x3eeb43('0x12e'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x1},{'field':_0x3eeb43('0xc1'),'alias':_0x3eeb43('0x6c'),'ReportId':0x2},{'field':_0x3eeb43('0x6a'),'alias':'Queue','ReportId':0x2},{'field':_0x3eeb43('0x28'),'alias':_0x3eeb43('0xa2'),'ReportId':0x2},{'field':_0x3eeb43('0x14'),'alias':_0x3eeb43('0x136'),'custom':0x1,'ReportId':0x2},{'field':_0x3eeb43('0x82'),'alias':'HoldTime','format':_0x3eeb43('0xf'),'ReportId':0x2},{'field':'CASE\x20WHEN\x20queuecallercomplete=1\x20THEN\x20\x27YES\x27\x20ELSE\x20\x27NO\x27\x20END','alias':_0x3eeb43('0x4e'),'custom':0x1,'ReportId':0x2},{'field':'uniqueid','alias':_0x3eeb43('0xb5'),'ReportId':0x3},{'field':'calleridnum','alias':_0x3eeb43('0xc9'),'ReportId':0x3},{'field':_0x3eeb43('0x4c'),'alias':_0x3eeb43('0xa1'),'ReportId':0x3},{'field':_0x3eeb43('0x6a'),'alias':'Queue','ReportId':0x3},{'field':_0x3eeb43('0x100'),'alias':_0x3eeb43('0xcd'),'ReportId':0x3},{'field':'agentcalledAt','alias':'AgentCalledAt','ReportId':0x3},{'field':_0x3eeb43('0x51'),'alias':'AgentConnectAt','ReportId':0x3},{'field':_0x3eeb43('0xb0'),'alias':'AgentCompleteAt','ReportId':0x3},{'field':_0x3eeb43('0x82'),'alias':_0x3eeb43('0x12e'),'ReportId':0x3},{'field':'talktime','alias':_0x3eeb43('0x45'),'ReportId':0x3},{'field':'agentacw','alias':'AgentACW','ReportId':0x3},{'field':_0x3eeb43('0x118'),'alias':_0x3eeb43('0xce'),'ReportId':0x3},{'field':_0x3eeb43('0x25'),'alias':_0x3eeb43('0xd1'),'ReportId':0x3},{'field':_0x3eeb43('0x99'),'alias':_0x3eeb43('0xb9'),'ReportId':0x3},{'field':_0x3eeb43('0xdc'),'alias':'LastEvent','ReportId':0x3},{'field':_0x3eeb43('0x113'),'alias':_0x3eeb43('0xad'),'ReportId':0x3},{'field':_0x3eeb43('0x100'),'alias':_0x3eeb43('0xcd'),'groupBy':0x1,'ReportId':0x4},{'field':_0x3eeb43('0x25'),'alias':'Completed','function':_0x3eeb43('0xde'),'ReportId':0x4},{'field':_0x3eeb43('0x65'),'alias':_0x3eeb43('0x114'),'function':_0x3eeb43('0xde'),'format':_0x3eeb43('0xf'),'ReportId':0x4},{'field':'acwtime','alias':_0x3eeb43('0x10d'),'function':'SUM','format':_0x3eeb43('0xf'),'ReportId':0x4},{'field':_0x3eeb43('0x57'),'alias':_0x3eeb43('0x8d'),'function':_0x3eeb43('0xde'),'format':'SEC_TO_TIME','custom':0x1,'ReportId':0x4},{'field':_0x3eeb43('0x44'),'alias':_0x3eeb43('0x6e'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x4},{'field':_0x3eeb43('0x3c'),'alias':_0x3eeb43('0x9f'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x4},{'field':_0x3eeb43('0x95'),'alias':_0x3eeb43('0x109'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x4},{'field':_0x3eeb43('0x6a'),'alias':_0x3eeb43('0x12a'),'groupBy':0x1,'ReportId':0x5},{'field':_0x3eeb43('0x25'),'alias':'Completed','function':_0x3eeb43('0xde'),'ReportId':0x5},{'field':_0x3eeb43('0x65'),'alias':_0x3eeb43('0xb4'),'function':_0x3eeb43('0xde'),'format':_0x3eeb43('0xf'),'ReportId':0x5},{'field':_0x3eeb43('0x82'),'alias':_0x3eeb43('0xc6'),'function':_0x3eeb43('0xde'),'format':'SEC_TO_TIME','ReportId':0x5},{'field':_0x3eeb43('0x118'),'alias':_0x3eeb43('0x4d'),'function':_0x3eeb43('0xde'),'format':'SEC_TO_TIME','ReportId':0x5},{'field':'talktime\x20+\x20acwtime','alias':_0x3eeb43('0x69'),'function':'SUM','format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x5},{'field':_0x3eeb43('0x44'),'alias':'Avg\x20TalkTime','format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x5},{'field':_0x3eeb43('0x10c'),'alias':_0x3eeb43('0x30'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x5},{'field':_0x3eeb43('0x3c'),'alias':'Avg\x20ACWTime','format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x5},{'field':_0x3eeb43('0x95'),'alias':'Avg\x20Handle\x20Time','format':'SEC_TO_TIME','custom':0x1,'ReportId':0x5},{'field':_0x3eeb43('0x6a'),'alias':_0x3eeb43('0x12a'),'groupBy':0x1,'ReportId':0x6},{'field':'agentcomplete','alias':'Tot\x20Answered','function':_0x3eeb43('0xde'),'ReportId':0x6},{'field':_0x3eeb43('0xe0'),'alias':_0x3eeb43('0xe5'),'custom':0x1,'ReportId':0x6},{'field':'ROUND(COUNT(IF(holdtime<10,1,NULL))\x20/\x20SUM(agentcomplete)\x20*100,1)','alias':_0x3eeb43('0xab'),'custom':0x1,'ReportId':0x6},{'field':'COUNT(IF(holdtime\x20>=10\x20AND\x20holdtime\x20<20,1,NULL))','alias':_0x3eeb43('0x52'),'custom':0x1,'ReportId':0x6},{'field':_0x3eeb43('0x72'),'alias':_0x3eeb43('0x3f'),'custom':0x1,'ReportId':0x6},{'field':'COUNT(IF(holdtime\x20>=20\x20AND\x20holdtime\x20<30,1,NULL))','alias':_0x3eeb43('0xba'),'custom':0x1,'ReportId':0x6},{'field':_0x3eeb43('0x6'),'alias':_0x3eeb43('0x33'),'custom':0x1,'ReportId':0x6},{'field':_0x3eeb43('0x59'),'alias':_0x3eeb43('0x5f'),'custom':0x1,'ReportId':0x6},{'field':_0x3eeb43('0x62'),'alias':_0x3eeb43('0x39'),'custom':0x1,'ReportId':0x6},{'field':_0x3eeb43('0x99'),'alias':'Reason','groupBy':0x1,'ReportId':0x7},{'field':_0x3eeb43('0x91'),'alias':_0x3eeb43('0x0'),'function':_0x3eeb43('0x13b'),'ReportId':0x7},{'field':_0x3eeb43('0x51'),'alias':_0x3eeb43('0x89'),'format':'HOUR','groupBy':0x1,'ReportId':0x8},{'field':_0x3eeb43('0x25'),'alias':_0x3eeb43('0x7a'),'function':'SUM','ReportId':0x8},{'field':_0x3eeb43('0xe0'),'alias':_0x3eeb43('0xe5'),'custom':0x1,'ReportId':0x8},{'field':_0x3eeb43('0xfe'),'alias':_0x3eeb43('0x52'),'custom':0x1,'ReportId':0x8},{'field':_0x3eeb43('0xeb'),'alias':_0x3eeb43('0xba'),'custom':0x1,'ReportId':0x8},{'field':_0x3eeb43('0x59'),'alias':_0x3eeb43('0x5f'),'custom':0x1,'ReportId':0x8},{'field':_0x3eeb43('0x91'),'alias':_0x3eeb43('0xb5'),'ReportId':0x9},{'field':_0x3eeb43('0xc1'),'alias':_0x3eeb43('0xc9'),'ReportId':0x9},{'field':_0x3eeb43('0x6a'),'alias':'Queue','ReportId':0x9},{'field':'queuecallerjoinAt','alias':_0x3eeb43('0x2b'),'ReportId':0x9},{'field':_0x3eeb43('0x63'),'alias':_0x3eeb43('0xa6'),'ReportId':0x9},{'field':_0x3eeb43('0x135'),'alias':'Abandon','ReportId':0x9},{'field':_0x3eeb43('0x3a'),'alias':_0x3eeb43('0xfb'),'ReportId':0x9},{'field':'queuecallerexit','alias':_0x3eeb43('0xf5'),'ReportId':0x9},{'field':_0x3eeb43('0x131'),'alias':_0x3eeb43('0x22'),'ReportId':0x9},{'field':'queuecallerexitreason','alias':_0x3eeb43('0xa9'),'ReportId':0x9},{'field':_0x3eeb43('0xa0'),'alias':_0x3eeb43('0x132'),'ReportId':0x9},{'field':_0x3eeb43('0x113'),'alias':_0x3eeb43('0xad'),'ReportId':0x9},{'field':_0x3eeb43('0x2'),'alias':_0x3eeb43('0xbe'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x9},{'field':_0x3eeb43('0x35'),'alias':_0x3eeb43('0x11c'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0x9},{'field':_0x3eeb43('0x6a'),'alias':'Queue','groupBy':0x1,'ReportId':0xa},{'field':_0x3eeb43('0x135'),'alias':'Abandoned','function':_0x3eeb43('0xde'),'ReportId':0xa},{'field':'queuecallerexit','alias':_0x3eeb43('0xf5'),'function':'SUM','ReportId':0xa},{'field':'UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)','alias':_0x3eeb43('0xd8'),'function':'SUM','format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0xa},{'field':'ROUND(AVG(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)))','alias':_0x3eeb43('0xfc'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0xa},{'field':_0x3eeb43('0x35'),'alias':'Tot\x20Unmanaged\x20Time','function':_0x3eeb43('0xde'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0xa},{'field':'ROUND(AVG(UNIX_TIMESTAMP(queuecallerExitAt)-UNIX_TIMESTAMP(queuecallerjoinAt)))','alias':_0x3eeb43('0x9'),'format':_0x3eeb43('0xf'),'custom':0x1,'ReportId':0xa},{'field':'queuecallerexitreason','alias':_0x3eeb43('0x56'),'groupBy':0x1,'ReportId':0xb},{'field':_0x3eeb43('0xf8'),'alias':_0x3eeb43('0x0'),'function':'SUM','ReportId':0xb},{'field':_0x3eeb43('0x35'),'alias':_0x3eeb43('0x8'),'function':_0x3eeb43('0xde'),'custom':0x1,'ReportId':0xb},{'field':_0x3eeb43('0x6a'),'alias':'Queue','groupBy':0x1,'ReportId':0xc},{'field':_0x3eeb43('0x135'),'alias':_0x3eeb43('0x9b'),'function':_0x3eeb43('0xde'),'ReportId':0xc},{'field':_0x3eeb43('0xbb'),'alias':_0x3eeb43('0xd'),'custom':0x1,'ReportId':0xc},{'field':_0x3eeb43('0xe8'),'alias':_0x3eeb43('0x32'),'custom':0x1,'ReportId':0xc},{'field':_0x3eeb43('0x5c'),'alias':_0x3eeb43('0xbc'),'custom':0x1,'ReportId':0xc},{'field':_0x3eeb43('0xd2'),'alias':_0x3eeb43('0xc'),'custom':0x1,'ReportId':0xc},{'field':_0x3eeb43('0x117'),'alias':_0x3eeb43('0xe3'),'custom':0x1,'ReportId':0xc},{'field':_0x3eeb43('0x1b'),'alias':_0x3eeb43('0xa3'),'custom':0x1,'ReportId':0xc},{'field':_0x3eeb43('0xdd'),'alias':_0x3eeb43('0xea'),'custom':0x1,'ReportId':0xc},{'field':_0x3eeb43('0xc5'),'alias':_0x3eeb43('0xcf'),'custom':0x1,'ReportId':0xc},{'field':_0x3eeb43('0x12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\ No newline at end of file
+const a869_0x5db1=['AbandonAt','callerid','tag','DayOfWeek','Tot\x20Duration','Unique\x20Id','openchannel_interactions.id','CONCAT(ROUND((\x20(SELECT\x20COUNT(IF(voice_recordings.sentiment\x20=\x20\x27MIXED\x27,1,NULL)))*100/\x20COUNT\x20(voice_recordings.sentiment)),2),\x27%\x27)','starttime','Answer\x20Rate','Positive(%)','Hour','ListId','CallerIdName','Web\x20Site','Abandoned','Billsec','queuecallerabandon','Accepted','Answered\x20<10s','NEUTRAL','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(chat_interactions.createdAt)))','Avg\x20HoldTime','Total\x20Rating','source','calleridname','interface','CallerID','LeaveAt','endtime','COUNT(IF(closed=1\x20&&\x20disposition\x20=\x27abandoned\x27,1,NULL))','Tot\x20Answered','COUNT(IF(closed=1\x20&&\x20((disposition\x20!=\x27unmanaged\x27\x20&&\x20disposition\x20!=\x27abandoned\x27)\x20||\x20disposition\x20IS\x20NULL),1,NULL))','DATE','Event','DID','UNIX_TIMESTAMP(exitAt)-UNIX_TIMESTAMP(enterAt)','Closed','UNIX_TIMESTAMP(leaveAt)-UNIX_TIMESTAMP(joinAt)','COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=60\x20AND\x20UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<120,1,NULL))','queuecallerleaveAt','QueueExit','CASE\x20WHEN\x20queuecallercomplete=1\x20THEN\x20queuecallercompleteAt\x20ELSE\x20queuecallerLeaveAt\x20END','JoinAt','AVG\x20Interaction\x20Time','talktime','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(sms_interactions.createdAt)','Tot\x20TalkTime','AVG\x20Hold\x20Time','Answered\x2020-30s','Interaction\x20Time','ROUND(COUNT(IF(holdtime\x20>=20\x20AND\x20holdtime\x20<30,1,NULL))\x20/\x20SUM(agentcomplete)\x20*100,1)','Mixed(%)','data','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(createdAt)))','voice_recordings.sentiment','Abandoned\x20(%)','AvgTalkTime','Completed\x20(%)','ROUND(COUNT(IF(holdtime<10,1,NULL))\x20/\x20SUM(agentcomplete)\x20*100,1)','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(sms_interactions.createdAt)))','LastCallAt','UnmanagedReason','position','COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=10\x20AND\x20UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<60,1,NULL))','ROUND(AVG(acwtime))','QueueAbandon','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(whatsapp_interactions.createdAt)))','ReportId','billableseconds','AbandonTime','whatsapp_interactions.id','fax_interactions.createdAt','report_whatsapp_queue.id','whatsapp_accounts.name','EndTime','NEGATIVE','CallerId','Unmanaged\x20HoldTime','queuecallerjoinAt','ROUND(AVG(UNIX_TIMESTAMP(leaveAt)-UNIX_TIMESTAMP(joinAt)))','uniqueid','Tot\x20HoldTime','COUNT\x20(IF(voice_recordings.sentiment\x20=\x20\x27POSITIVE\x27,1,NULL))','AgentComplete','CONCAT(ROUND((\x20(SELECT\x20COUNT(IF(voice_recordings.sentiment\x20=\x20\x27POSITIVE\x27,1,NULL)))*100/\x20COUNT\x20(voice_recordings.sentiment)),2),\x27%\x27)','COUNT(IF(holdtime\x20>=20\x20AND\x20holdtime\x20<30,1,NULL))','Tot\x20Unmanaged\x20Time','holdtime','HOUR','report_openchannel_queue.id','Negative(%)','SUM(IF(state=4,1,0))','mail_accounts.name','ROUND(AVG(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)))','Disposition','chat_interactions.createdAt','report_chat_queue.id','QueueExitAt','reason','Open','Start\x20Time','Email\x20Account','Login\x20Time','lastdata','Rated\x20Calls','chat_interactions.id','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(fax_interactions.createdAt)))','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(openchannel_interactions.createdAt)','lodash','Destination','TOT','Reason','agentcalledAt','End\x20Time','COUNT(IF(closed=1,1,NULL))','dropreason','COUNT\x20(IF(voice_recordings.sentiment\x20=\x20\x27MIXED\x27,1,NULL))','COUNT(IF(closed=0,1,NULL))','PauseType','ROUND(COUNT(IF(closed=1,1,NULL))/COUNT(id)\x20*100,1)','CASE\x20WHEN\x20type=\x27PAUSE\x27\x20THEN\x20UNIX_TIMESTAMP(exitAt)-UNIX_TIMESTAMP(enterAt)\x20END','Tag','Abandoned\x2060-120s','membername','CASE\x20WHEN\x20queuecallercomplete=1\x20THEN\x20\x27YES\x27\x20ELSE\x20\x27NO\x27\x20END','queuecallerjoinat','CONCAT(ROUND((\x20(SELECT\x20COUNT(IF(voice_recordings.sentiment\x20=\x20\x27NEGATIVE\x27,1,NULL)))*100/\x20COUNT\x20(voice_recordings.sentiment)),2),\x27%\x27)','ROUND(COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<10,1,NULL))\x20/\x20SUM(queuecallerabandon)\x20*100,1)','Project\x20Name','disposition','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(chat_interactions.createdAt)','QueueJoinAt','agentconnectAt','ROUND(AVG(duration))','campaign','SUM','data1','DAY(queuecallerjoinat)','node','mail_queues.name','Agent','ExitAt','Full\x20Name','AvgACWTime','COUNT(IF(closed=1\x20&&\x20disposition\x20=\x27unmanaged\x27,1,NULL))','openchannel_interactions.createdAt','Completed','UNIX_TIMESTAMP(queuecallercompleteAt)-UNIX_TIMESTAMP(queuecallerleaveAt)','talktime\x20+\x20acwtime','Total\x20Calls','COUNT(IF(holdtime\x20>=10\x20AND\x20holdtime\x20<20,1,NULL))','accountcode','mail_interactions.id','queuecallercomplete','type','queue','Contacts','AnswerTime','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(openchannel_interactions.createdAt)))','whatsapp_interactions.createdAt','ROUND(COUNT(id)*100/(SELECT\x20COUNT(*)\x20FROM\x20cm_hopper_final\x20WHERE\x20state=4\x20and\x20campaigntype=\x27queue\x27),2)','queuecallerabandonAt','Drop\x20Reason','Avg\x20Duration','AgentCompleteAt','Unmanaged','UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)','QueueAbandonAt','exitAt','Global\x20Count','chat_interactions.closed','DestChannel','TotHandleTime','Tot\x20Handle\x20Time','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(mail_interactions.createdAt)','Hold\x20Time','LastApp','Sms\x20Account','Answered','Whatsapp\x20Account','sms_accounts.name','enterAt','Managed','groupBy','ROUND(COUNT(IF(closed=1\x20&&\x20disposition=\x27abandoned\x27,1,NULL))/COUNT(id)\x20*100,1)','COUNT(IF(holdtime<10,1,NULL))','StartTime','Answered\x2010-20s','fax_queues.name','UniqueId','exten','Avg\x20ACWTime','UNIX_TIMESTAMP(queuecallerExitAt)-UNIX_TIMESTAMP(queuecallerjoinAt)','agentcompleteAt','Type','ROUND(count(id)*100/(SELECT\x20COUNT(*)\x20FROM\x20cm_hopper_history\x20WHERE\x20campaigntype=\x27queue\x27),2)','Answered\x20>30s','ROUND(SUM(IF(state=4,1,0))/COUNT(*)*100,1)','Avg\x20Handle\x20Time','COUNT\x20(IF(voice_recordings.sentiment\x20=\x20\x27NEGATIVE\x27,1,NULL))','agentcomplete','Offered','Tot\x20Abandoned','Source','Pause\x20Time','BlackList','Tot\x20ACWTime','ROUND(COUNT(IF(holdtime\x20>=10\x20AND\x20holdtime\x20<20,1,NULL))\x20/\x20SUM(agentcomplete)\x20*100,1)','project_name','users.fullname','Answer\x20Rate\x2020-30s','Day','fax_accounts.name','whatsapp_queues.name','Calls','Complete','dnid','Answer\x20Rate\x20<10s','TotACWTime','CallerIdNum','Recorded\x20Calls','ROUND(COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=10\x20AND\x20UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20<60,1,NULL))\x20\x20/\x20SUM(queuecallerabandon)\x20*100,1)','UserId','queuecallerexitreason','ROUND(AVG(UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(mail_interactions.createdAt)))','Abandoned\x2010-60s','LastData','CONCAT(ROUND((\x20(SELECT\x20COUNT(IF(voice_recordings.sentiment\x20=\x20\x27NEUTRAL\x27,1,NULL)))*100/\x20COUNT\x20(voice_recordings.sentiment)),2),\x27%\x27)','agentacw','rating','Timeout','COUNT(IF(reason=\x27timeout\x27,1,NULL))','Talk\x20Time','ROUND(SUM(talktime\x20+\x20acwtime)/COUNT(agentcomplete))','joinAt','AgentConnectAt','CASE\x20WHEN\x20type=\x27LOGIN\x27\x20THEN\x20UNIX_TIMESTAMP(exitAt)-UNIX_TIMESTAMP(enterAt)\x20END','Calls\x20(%)','Penetration\x20Rate','ASC','sms_interactions.id','LastEvent','lastevent','Block','State','ROUND(AVG(UNIX_TIMESTAMP(queuecallercompleteAt)-UNIX_TIMESTAMP(queuecallerleaveAt)))','Total\x20(%)','Abandon\x20Time','openchannel_accounts.name','SUBSTRING_INDEX(channel,\x20\x22-\x22,\x201)','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(fax_interactions.createdAt)','queuecallerexitAt','IF(queuecallercomplete=1,holdtime,null)','countglobal','statedesc','SEC_TO_TIME(AVG(talktime))','mail_interactions.createdAt','sms_interactions.createdAt','COUNT\x20DISTINCT','calleridnum','chat_websites.name','UniqueID','CompleteAt','ROUND(AVG(talktime))','answertime','destination','TotTalkTime','AvgAbandonTime','COUNT','TalkTime','fax_interactions.id','Answer\x20Rate\x2010-20s','Caller\x20Id','queuecallercompleteAt','Avg\x20TalkTime','QueueExitReason','connectedlinename','mail_interactions.closed','Neutral(%)','duration','Date','Openchannel\x20Account','Avg\x20Rating','report_mail_queue.id','ROUND(count(id)*100/(SELECT\x20COUNT(*)\x20FROM\x20cm_hopper_history\x20WHERE\x20campaigntype=\x27ivr\x27),2)','Abandoned\x20Rate>120s','acwtime','Abandon','MIXED','AVG','report_sms_queue.id','leaveAt','ROUND(SUM(queuecallercomplete)/COUNT(DISTINCT\x20uniqueid)*100,1)','queuecallerexit','Queue','Campaign\x20Name','COUNT\x20(IF(voice_recordings.sentiment\x20=\x20\x27NEUTRAL\x27,1,NULL))','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(whatsapp_interactions.createdAt)','Duration','SEC_TO_TIME','Interactions','COUNT(IF(holdtime\x20>=30,1,NULL))','whatsapp_interactions.closed','sms_queues.name','Avg\x20Unmanaged\x20TIme','blacklist','COUNT(IF(reason=\x27accepted\x27,1,NULL))','QueueLeaveAt','Total','COUNT(IF(UNIX_TIMESTAMP(queuecallerAbandonAt)-UNIX_TIMESTAMP(queuecallerjoinAt)\x20>=120,1,NULL))','ROUND(AVG(UNIX_TIMESTAMP(queuecallerExitAt)-UNIX_TIMESTAMP(queuecallerjoinAt)))','UNIX_TIMESTAMP(closedAt)-UNIX_TIMESTAMP(createdAt)','ROUND(COUNT(IF(closed=1\x20&&\x20disposition=\x27unmanaged\x27,1,NULL))/COUNT(id)\x20*100,1)','voice_recordings.UserId','Abandoned\x20Rate\x2060-120s'];(function(_0x19d09e,_0x5db14b){const _0x4e9f03=function(_0x306e4f){while(--_0x306e4f){_0x19d09e['push'](_0x19d09e['shift']());}};_0x4e9f03(++_0x5db14b);}(a869_0x5db1,0x166));const a869_0x4e9f=function(_0x19d09e,_0x5db14b){_0x19d09e=_0x19d09e-0x0;let _0x4e9f03=a869_0x5db1[_0x19d09e];return _0x4e9f03;};const _0x1362a2=a869_0x4e9f;'use strict';const _=require(_0x1362a2('0x43'));module['exports']=function(){const _0x329869=_0x1362a2,_0x306e4f=[{'field':_0x329869('0x27'),'alias':'UniqueId','ReportId':0x1},{'field':'calleridnum','alias':'CallerIdNum','ReportId':0x1},{'field':_0x329869('0x12b'),'alias':_0x329869('0x11f'),'ReportId':0x1},{'field':_0x329869('0x72'),'alias':'Queue','ReportId':0x1},{'field':_0x329869('0x25'),'alias':_0x329869('0x5a'),'ReportId':0x1},{'field':_0x329869('0x13a'),'alias':_0x329869('0x10a'),'ReportId':0x1},{'field':_0x329869('0x123'),'alias':_0x329869('0x18'),'ReportId':0x1},{'field':_0x329869('0x78'),'alias':_0x329869('0x7e'),'ReportId':0x1},{'field':_0x329869('0x70'),'alias':_0x329869('0xae'),'ReportId':0x1},{'field':_0x329869('0xe8'),'alias':_0x329869('0xdd'),'ReportId':0x1},{'field':'queuecallerexit','alias':_0x329869('0x13b'),'ReportId':0x1},{'field':_0x329869('0xd2'),'alias':_0x329869('0x38'),'ReportId':0x1},{'field':_0x329869('0xb6'),'alias':_0x329869('0xea'),'ReportId':0x1},{'field':_0x329869('0x95'),'alias':_0x329869('0x135'),'ReportId':0x1},{'field':_0x329869('0x6a'),'alias':_0x329869('0xe4'),'format':_0x329869('0x102'),'custom':0x1,'ReportId':0x1},{'field':_0x329869('0x7d'),'alias':_0x329869('0x1c'),'format':_0x329869('0x102'),'custom':0x1,'ReportId':0x1},{'field':_0x329869('0xd3'),'alias':_0x329869('0x74'),'format':_0x329869('0x102'),'custom':0x1,'ReportId':0x1},{'field':_0x329869('0xda'),'alias':'CallerID','ReportId':0x2},{'field':_0x329869('0x72'),'alias':_0x329869('0xfd'),'ReportId':0x2},{'field':_0x329869('0x25'),'alias':'StartTime','ReportId':0x2},{'field':_0x329869('0x0'),'alias':_0x329869('0x21'),'custom':0x1,'ReportId':0x2},{'field':_0x329869('0x2e'),'alias':'HoldTime','format':_0x329869('0x102'),'ReportId':0x2},{'field':_0x329869('0x53'),'alias':_0x329869('0x89'),'custom':0x1,'ReportId':0x2},{'field':'uniqueid','alias':_0x329869('0x94'),'ReportId':0x3},{'field':_0x329869('0xda'),'alias':_0x329869('0xb2'),'ReportId':0x3},{'field':_0x329869('0x12b'),'alias':_0x329869('0x11f'),'ReportId':0x3},{'field':_0x329869('0x72'),'alias':_0x329869('0xfd'),'ReportId':0x3},{'field':_0x329869('0x52'),'alias':'Agent','ReportId':0x3},{'field':_0x329869('0x47'),'alias':'AgentCalledAt','ReportId':0x3},{'field':_0x329869('0x5b'),'alias':_0x329869('0xc2'),'ReportId':0x3},{'field':_0x329869('0x98'),'alias':_0x329869('0x7b'),'ReportId':0x3},{'field':_0x329869('0x2e'),'alias':_0x329869('0x74'),'ReportId':0x3},{'field':_0x329869('0x3'),'alias':'TalkTime','ReportId':0x3},{'field':_0x329869('0xbb'),'alias':'AgentACW','ReportId':0x3},{'field':_0x329869('0xf5'),'alias':'AgentACWTime','ReportId':0x3},{'field':'agentcomplete','alias':_0x329869('0x2a'),'ReportId':0x3},{'field':_0x329869('0x39'),'alias':'HangupReason','ReportId':0x3},{'field':_0x329869('0xc9'),'alias':_0x329869('0xc8'),'ReportId':0x3},{'field':'exten','alias':_0x329869('0x135'),'ReportId':0x3},{'field':_0x329869('0x52'),'alias':'Agent','groupBy':0x1,'ReportId':0x4},{'field':_0x329869('0x9f'),'alias':'Completed','function':_0x329869('0x5e'),'ReportId':0x4},{'field':_0x329869('0x3'),'alias':_0x329869('0xe1'),'function':_0x329869('0x5e'),'format':_0x329869('0x102'),'ReportId':0x4},{'field':_0x329869('0xf5'),'alias':_0x329869('0xb1'),'function':_0x329869('0x5e'),'format':'SEC_TO_TIME','ReportId':0x4},{'field':_0x329869('0x6b'),'alias':_0x329869('0x83'),'function':_0x329869('0x5e'),'format':'SEC_TO_TIME','custom':0x1,'ReportId':0x4},{'field':_0x329869('0xde'),'alias':_0x329869('0xf'),'format':'SEC_TO_TIME','custom':0x1,'ReportId':0x4},{'field':_0x329869('0x17'),'alias':_0x329869('0x66'),'format':'SEC_TO_TIME','custom':0x1,'ReportId':0x4},{'field':_0x329869('0xc0'),'alias':'AvgHandleTime','format':'SEC_TO_TIME','custom':0x1,'ReportId':0x4},{'field':'queue','alias':_0x329869('0xfd'),'groupBy':0x1,'ReportId':0x5},{'field':'agentcomplete','alias':'Completed','function':_0x329869('0x5e'),'ReportId':0x5},{'field':'talktime','alias':_0x329869('0x5'),'function':_0x329869('0x5e'),'format':'SEC_TO_TIME','ReportId':0x5},{'field':'holdtime','alias':_0x329869('0x28'),'function':_0x329869('0x5e'),'format':'SEC_TO_TIME','ReportId':0x5},{'field':'acwtime','alias':_0x329869('0xa5'),'function':'SUM','format':'SEC_TO_TIME','ReportId':0x5},{'field':'talktime\x20+\x20acwtime','alias':_0x329869('0x84'),'function':'SUM','format':'SEC_TO_TIME','custom':0x1,'ReportId':0x5},{'field':_0x329869('0xde'),'alias':_0x329869('0xe9'),'format':_0x329869('0x102'),'custom':0x1,'ReportId':0x5},{'field':'ROUND(AVG(holdtime))','alias':_0x329869('0x128'),'format':_0x329869('0x102'),'custom':0x1,'ReportId':0x5},{'field':'ROUND(AVG(acwtime))','alias':_0x329869('0x96'),'format':_0x329869('0x102'),'custom':0x1,'ReportId':0x5},{'field':_0x329869('0xc0'),'alias':_0x329869('0x9d'),'format':'SEC_TO_TIME','custom':0x1,'ReportId':0x5},{'field':'queue','alias':_0x329869('0xfd'),'groupBy':0x1,'ReportId':0x6},{'field':_0x329869('0x9f'),'alias':_0x329869('0x131'),'function':'SUM','R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