// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x1bd903=function(_0x66de46){while(--_0x66de46){_0x1aceff['push'](_0x1aceff['shift']());}};_0x1bd903(++_0x58757e);}(_0x2b87,0x186));var _0x72b8=function(_0x418f49,_0x75b1b4){_0x418f49=_0x418f49-0x0;var _0x4fcf03=_0x2b87[_0x418f49];return _0x4fcf03;};'use strict';var util=require(_0x72b8('0x0'));var _=require(_0x72b8('0x1'));var BPromise=require(_0x72b8('0x2'));var uuid=require('uuid');var moment=require('moment');var rr=require('rr');var md5=require('md5');var Redis=require(_0x72b8('0x3'));var ut=require(_0x72b8('0x4'));var config=require(_0x72b8('0x5'));var logger=require(_0x72b8('0x6'))(_0x72b8('0x7'));var loggerBooked=require(_0x72b8('0x6'))(_0x72b8('0x8'));var loggerPredictive=require(_0x72b8('0x6'))('predictive');var loggerPredictiveCalls=require(_0x72b8('0x6'))(_0x72b8('0x9'));var loggerSyncQueueSummary=require('../../../config/logger')(_0x72b8('0xa'));var ami=require(_0x72b8('0xb'));config[_0x72b8('0xc')]=_['defaults'](config[_0x72b8('0xc')],{'host':_0x72b8('0xd'),'port':0x18eb});var io=require(_0x72b8('0xe'))(new Redis(config['redis']));var cmHopper=require(_0x72b8('0xf'));var cmHopperHistory=require(_0x72b8('0x10'));var cmHopperBlack=require('../rpc/cmHopperBlack');var voiceQueueRt=require('../rpc/voiceQueueRt');var Action=require(_0x72b8('0x11'));var History=require('./history');var Final=require(_0x72b8('0x12'));var AgentComplete=require(_0x72b8('0x13'));var QueueCallerAbandon=require('./queueCallerAbandon');var Hangup=require(_0x72b8('0x14'));var ipAgi=process[_0x72b8('0x15')]['XCALLY_IP_AGI']||_0x72b8('0x16');var strategy={'rrmemory':'rrmemory','roundrobin':_0x72b8('0x17')};var Sequence=function(){};Sequence['prototype'][_0x72b8('0x18')]=function(_0x4d2bf5){this[_0x72b8('0x19')]=this[_0x72b8('0x19')]?this['tail']['finally'](_0x4d2bf5):_0x4d2bf5();};function Dialer(_0x1772d0,_0x3aa06b){this[_0x72b8('0x1a')]=new Sequence();this[_0x72b8('0x1b')]=_0x3aa06b;this['voiceQueues']=_0x1772d0['voiceQueues'];this[_0x72b8('0x1c')]=_0x1772d0[_0x72b8('0x1c')];this['agents']=_0x1772d0[_0x72b8('0x1d')];this[_0x72b8('0x1e')]=_0x1772d0[_0x72b8('0x1e')];this[_0x72b8('0x1f')]=config[_0x72b8('0x1f')]||0x2;this[_0x72b8('0x20')]={};this[_0x72b8('0x21')]={};this[_0x72b8('0x22')]={};this['uniqueId']={};this[_0x72b8('0x23')]={};this[_0x72b8('0x24')]={};this[_0x72b8('0x25')]={};this[_0x72b8('0x26')]={};this['queueBooked']={};this[_0x72b8('0x27')]={};ami['on'](_0x72b8('0x28'),this[_0x72b8('0x29')]['bind'](this));ami['on'](_0x72b8('0x2a'),this[_0x72b8('0x2b')]['bind'](this));ami['on'](_0x72b8('0x2c'),this[_0x72b8('0x2d')]['bind'](this));ami['on']('agentcomplete',this['syncAgentComplete'][_0x72b8('0x2e')](this));ami['on']('custom:queuesummary',this[_0x72b8('0xa')][_0x72b8('0x2e')](this));ami['on'](_0x72b8('0x2f'),this['syncHangup'][_0x72b8('0x2e')](this));ami['on'](_0x72b8('0x30'),this[_0x72b8('0x31')]['bind'](this));ami['on'](_0x72b8('0x32'),this[_0x72b8('0x33')][_0x72b8('0x2e')](this));ami['on'](_0x72b8('0x34'),this[_0x72b8('0x35')][_0x72b8('0x2e')](this));ami['on'](_0x72b8('0x36'),this['syncQueueStatusComplete'][_0x72b8('0x2e')](this));this['loopCampaigns']();this[_0x72b8('0x37')]();}function isNotNull(_0x2a830e){return _0x2a830e!==null&&!_[_0x72b8('0x38')](_0x2a830e);}function checkIsLoggedIn(_0x4643e3,_0xe31f0c){return function(){if(_0xe31f0c<=0x0){_0x4643e3[_0x72b8('0x39')]=_0x72b8('0x3a');throw _0x4643e3[_0x72b8('0x3b')]+_0x72b8('0x3c');}};}function isActive(_0x4be606){return _0x4be606;}function checkIsActive(_0x5d34d3,_0x5b98e7){return function(){if(!isActive(_0x5b98e7)){_0x5d34d3[_0x72b8('0x39')]='NOT_ACTIVE';throw _0x5d34d3[_0x72b8('0x3b')]+_0x72b8('0x3d');}};}function checkInterval(_0x197ece){return function(){if(!isNotNull(_0x197ece[_0x72b8('0x3e')])){_0x197ece[_0x72b8('0x39')]='INTERVAL_IS_NULL';throw _0x197ece['name']+_0x72b8('0x3f');}if(!isNotNull(_0x197ece['Interval'][_0x72b8('0x40')])){_0x197ece[_0x72b8('0x39')]=_0x72b8('0x41');throw _0x197ece['name']+_0x72b8('0x3f');}if(!isNotNull(_['isEmpty'](_0x197ece[_0x72b8('0x3e')][_0x72b8('0x40')]))){_0x197ece[_0x72b8('0x39')]='INTERVAL_IS_NULL';throw _0x197ece['name']+_0x72b8('0x3f');}};}function msgResponse(_0x470e55,_0x522ce3,_0x2bce34){return{'action':_0x470e55,'response':_0x522ce3,'message':_0x2bce34,'stack':_0x2bce34};}function myreject(_0x18dc9b){return function(_0x5d0c0a){return _0x18dc9b(msgResponse(_0x72b8('0x42'),_0x72b8('0x43'),JSON[_0x72b8('0x44')](_0x5d0c0a)));};}function getSeconds(_0x44a11c,_0x1ab9a6){var _0xe135b=moment(_0x44a11c)[_0x72b8('0x45')](0x0);var _0x4083f4=moment(_0x1ab9a6)[_0x72b8('0x45')](0x0);return _0xe135b[_0x72b8('0x46')](_0x4083f4,'seconds');}function emit(_0x4aff5e,_0x5284e0,_0xb89f2c){io['to'](_0x4aff5e)[_0x72b8('0x47')](_0x5284e0,_0xb89f2c);}function emitVoiceQueueSummary(_0x58d0a6){if(_0x58d0a6[_0x72b8('0x48')]===_0x72b8('0x49')){var _0xcd1f1f={'id':_0x58d0a6['id'],'name':_0x58d0a6[_0x72b8('0x3b')],'strategy':_0x58d0a6[_0x72b8('0x4a')],'answered':_0x58d0a6[_0x72b8('0x4b')],'available':_0x58d0a6[_0x72b8('0x4c')],'loggedIn':_0x58d0a6[_0x72b8('0x4d')],'pTalking':_0x58d0a6['pTalking'],'sumBillable':_0x58d0a6['sumBillable'],'sumDuration':_0x58d0a6[_0x72b8('0x4e')],'sumHoldTime':_0x58d0a6['sumHoldTime']||0x0,'talking':_0x58d0a6[_0x72b8('0x4f')],'total':_0x58d0a6[_0x72b8('0x50')],'type':_0x58d0a6[_0x72b8('0x48')],'unmanaged':_0x58d0a6[_0x72b8('0x51')],'abandoned':_0x58d0a6[_0x72b8('0x52')],'waiting':_0x58d0a6[_0x72b8('0x53')],'loggedInDb':_0x58d0a6[_0x72b8('0x54')],'dialActive':_0x58d0a6[_0x72b8('0x55')],'dialMethod':_0x58d0a6[_0x72b8('0x56')],'dialOriginateCallerIdName':_0x58d0a6[_0x72b8('0x57')],'dialOriginateCallerIdNumber':_0x58d0a6['dialOriginateCallerIdNumber'],'dialOriginateTimeout':_0x58d0a6[_0x72b8('0x58')],'dialPrefix':_0x58d0a6[_0x72b8('0x59')],'outboundAnswerAgiCallsDay':_0x58d0a6[_0x72b8('0x5a')],'outboundAnswerCallsDay':_0x58d0a6[_0x72b8('0x5b')],'outboundBlacklistCallsDay':_0x58d0a6['outboundBlacklistCallsDay'],'outboundBusyCallsDay':_0x58d0a6['outboundBusyCallsDay'],'outboundCongestionCallsDay':_0x58d0a6[_0x72b8('0x5c')],'outboundDropCallsDayACS':_0x58d0a6['outboundDropCallsDayACS'],'outboundDropCallsDayCallersExit':_0x58d0a6[_0x72b8('0x5d')],'outboundDropCallsDayTimeout':_0x58d0a6[_0x72b8('0x5e')],'outboundNoAnswerCallsDay':_0x58d0a6['outboundNoAnswerCallsDay'],'outboundNoSuchCallsDay':_0x58d0a6[_0x72b8('0x5f')],'outboundOriginateFailureCallsDay':_0x58d0a6[_0x72b8('0x60')],'outboundReCallsDay':_0x58d0a6['outboundReCallsDay'],'outboundRejectCallsDay':_0x58d0a6[_0x72b8('0x61')],'outboundUnknownCallsDay':_0x58d0a6[_0x72b8('0x62')],'predictiveIntervalAnsweredCalls':_0x58d0a6[_0x72b8('0x63')],'predictiveIntervalAvgHoldtime':_0x58d0a6[_0x72b8('0x64')],'predictiveIntervalAvgTalktime':_0x58d0a6[_0x72b8('0x65')],'predictiveIntervalDroppedCallsCallersExit':_0x58d0a6[_0x72b8('0x66')],'predictiveIntervalDroppedCallsTimeout':_0x58d0a6[_0x72b8('0x67')],'predictiveIntervalErlangCalls':_0x58d0a6[_0x72b8('0x68')],'predictiveIntervalErlangCallsDroppedCalls':_0x58d0a6[_0x72b8('0x69')],'predictiveIntervalHitRate':_0x58d0a6[_0x72b8('0x6a')],'predictiveIntervalMultiplicativeFactor':_0x58d0a6['predictiveIntervalMultiplicativeFactor'],'predictiveIntervalPauses':_0x58d0a6[_0x72b8('0x6b')],'predictiveIntervalAvailable':_0x58d0a6[_0x72b8('0x6c')],'predictiveIntervalTotalCalls':_0x58d0a6['predictiveIntervalTotalCalls'],'message':_0x58d0a6[_0x72b8('0x39')],'originated':_0x58d0a6[_0x72b8('0x6d')],'erlangCalls':_0x58d0a6['erlangCalls'],'erlangCallToSecond':_0x58d0a6['erlangCallToSecond'],'erlangAbandonmentRate':_0x58d0a6[_0x72b8('0x6e')],'erlangBusyFactor':_0x58d0a6[_0x72b8('0x6f')],'startPredictive':_0x58d0a6[_0x72b8('0x24')],'startProgressive':_0x58d0a6[_0x72b8('0x25')]};if(_0x58d0a6['Trunk']){_0xcd1f1f[_0x72b8('0x70')]={'id':_0x58d0a6['Trunk']['id'],'name':_0x58d0a6[_0x72b8('0x70')]['name'],'active':_0x58d0a6[_0x72b8('0x70')][_0x72b8('0x71')],'callerid':_0x58d0a6[_0x72b8('0x70')]['callerid']};}if(_0x58d0a6[_0x72b8('0x3e')]){_0xcd1f1f[_0x72b8('0x3e')]={'id':_0x58d0a6['Interval']['id'],'name':_0x58d0a6[_0x72b8('0x3e')][_0x72b8('0x3b')]};}var _0xe4d808=md5(JSON[_0x72b8('0x44')](_0xcd1f1f));if(_0x58d0a6['md5']!==_0xe4d808){_0x58d0a6[_0x72b8('0x72')]=_0xe4d808;emit(util['format'](_0x72b8('0x73'),_0xcd1f1f[_0x72b8('0x3b')]),_0x72b8('0x74'),_0xcd1f1f);}}}function emitCampaignSummary(_0x1cd964){if(_0x1cd964['type']===_0x72b8('0x75')){emit(util[_0x72b8('0x76')](_0x72b8('0x77'),_0x1cd964[_0x72b8('0x3b')]),_0x72b8('0x78'),_0x1cd964);}}function checkGetDataPredictive(_0x464700){if(isNotNull(_0x464700)&&!_[_0x72b8('0x79')](_0x464700)){loggerPredictive['info'](_0x72b8('0x7a'));loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x7c'),_0x464700['predictiveIntervalTotalCalls']);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x7d'),_0x464700[_0x72b8('0x63')]);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x7e'),_0x464700[_0x72b8('0x67')]);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x7f'),_0x464700[_0x72b8('0x66')]);loggerPredictive['info']('AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x464700[_0x72b8('0x64')]);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x80'),_0x464700[_0x72b8('0x65')]);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x81'));if(_0x464700[_0x72b8('0x82')]>0x0){if(!_['isUndefined'](_0x464700[_0x72b8('0x65')])&&_0x464700[_0x72b8('0x65')]>0x0){return!![];}loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x83'));if(!_[_0x72b8('0x38')](_0x464700[_0x72b8('0x64')])&&_0x464700[_0x72b8('0x64')]>0x0){return!![];}loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x84'));}else{loggerPredictive['info']('Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive['info']('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0x2e54cb){return function(_0x2c8edd){loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x85'));loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x86'),_0x2c8edd[_0x72b8('0x87')]);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x88'),_0x2c8edd[_0x72b8('0x89')]);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x8a'),_0x2c8edd[_0x72b8('0x6e')]);loggerPredictive['info'](_0x72b8('0x8b'),_0x2c8edd[_0x72b8('0x6f')]);loggerPredictive['info']('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2c8edd[_0x72b8('0x6e')]);loggerPredictive['info'](_0x72b8('0x81'));_['merge'](_0x2e54cb,_0x2c8edd);};}function getDiff(_0x4bb794){var _0x32f9e6=moment()[_0x72b8('0x45')](0x0);var _0x18182d=moment(_0x4bb794)[_0x72b8('0x45')](0x0);return _0x32f9e6[_0x72b8('0x46')](_0x18182d,_0x72b8('0x8c'));}function ifInterval(_0xc496b0,_0x21aaea){if(_[_0x72b8('0x38')](_0x21aaea)){return![];}return getDiff(_0x21aaea)<_0xc496b0*0x3c;}function freeVariablesPredictive(_0x33c307){if(isNotNull(_0x33c307)){if(!_[_0x72b8('0x38')](_0x33c307['startProgressive'])){_0x33c307['startProgressive']=undefined;loggerPredictive[_0x72b8('0x7b')](_0x33c307[_0x72b8('0x3b')],_0x72b8('0x8d'));}if(!_['isUndefined'](_0x33c307[_0x72b8('0x24')])){_0x33c307[_0x72b8('0x24')]=undefined;loggerPredictive[_0x72b8('0x7b')](_0x33c307[_0x72b8('0x3b')],_0x72b8('0x8e'));}if(!_['isUndefined'](_0x33c307[_0x72b8('0x8f')])){clearInterval(_0x33c307[_0x72b8('0x8f')]);_0x33c307[_0x72b8('0x8f')]=undefined;loggerPredictive[_0x72b8('0x7b')](_0x33c307[_0x72b8('0x3b')],_0x72b8('0x90'));}}}function erlangb(_0x11ed3f,_0x19ab17){if(_0x19ab17===0x0){return 0x0;}var _0x452550=0x1;for(var _0x449618=0x1;_0x449618<=_0x19ab17;_0x449618+=0x1){_0x452550=0x1+_0x452550*_0x449618/_0x11ed3f;}return 0x1/_0x452550;}function isVoiceQueueOutbound(_0x22b6e6){return _0x22b6e6==='outbound';}function isNotPreview(_0xae1168){return _0xae1168!=='preview';}function isCampaignIvr(_0x3431a0){return _0x3431a0===_0x72b8('0x75');}function getCallerId(_0x43aa5d,_0x16774b,_0x2e438c){if(!_['isUndefined'](_0x2e438c)&&typeof _0x2e438c===_0x72b8('0x91')&&!_[_0x72b8('0x79')](_0x2e438c)){if(!_[_0x72b8('0x38')](_0x16774b)&&typeof _0x16774b==='string'&&!_['isEmpty'](_0x16774b)){return util[_0x72b8('0x76')]('\x22%s\x22\x20<%s>',_0x16774b,_0x2e438c);}return util['format']('\x22%s\x22\x20<%s>',_0x2e438c,_0x2e438c);}if(!_['isUndefined'](_0x43aa5d)&&typeof _0x43aa5d==='string'&&!_[_0x72b8('0x79')](_0x43aa5d)){return _0x43aa5d;}return _0x72b8('0x92');}function loggerCatchQueueSummary(_0x15207d,_0x396877){return function(_0x18206f){freeVariablesPredictive(_0x396877);emitVoiceQueueSummary(_0x396877);emitCampaignSummary(_0x396877);loggerSyncQueueSummary[_0x72b8('0x93')](_0x15207d,util[_0x72b8('0x94')](_0x18206f,{'showHidden':![],'depth':null}));};}function loggerCatchPredictive(_0x39d807,_0x1de46f){return function(_0x5416e7){loggerPredictive[_0x72b8('0x93')](_0x1de46f['name'],_0x39d807);loggerPredictive[_0x72b8('0x93')](_0x5416e7['stack']);freeVariablesPredictive(_0x1de46f);};}function loggerCatch(_0x961b54){return function(_0x25ab8c){logger[_0x72b8('0x93')](_0x961b54,util[_0x72b8('0x94')](_0x25ab8c,{'showHidden':![],'depth':null}));};}function checkContactEmpty(_0x1863e2){return _0x1863e2&&!_[_0x72b8('0x38')](_0x1863e2)&&_0x1863e2[_0x72b8('0x95')]>0x0;}function decremetOriginate(_0x4cf0e5){if(!_['isUndefined'](_0x4cf0e5)&&_0x4cf0e5!==null){if(typeof _0x4cf0e5[_0x72b8('0x6d')]!=='undefined'){if(_0x4cf0e5[_0x72b8('0x6d')]>0x0){_0x4cf0e5[_0x72b8('0x6d')]-=0x1;}else{logger['error']('[decremetOriginate]\x20object\x20originated\x20is\x20negative');}}}else{logger['error'](_0x72b8('0x96'));}}function checkContactLowerLimitOriginate(_0x1a30c9,_0x351217,_0x30507d){if(_0x351217>_0x30507d){for(var _0x121826=0x0;_0x121826<_0x351217-_0x30507d;_0x121826+=0x1){decremetOriginate(_0x1a30c9);}}}function loggerGetContactDialer(_0xd7b20c,_0x5a72fa,_0x5b53d0){return function(_0x346057){checkContactLowerLimitOriginate(_0x5a72fa,_0x5b53d0,0x0);logger['error'](_0xd7b20c,util[_0x72b8('0x94')](_0x346057,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x1af8f2){return function(_0x4f9d37){if(isNotNull(_0x4f9d37)&&isNotNull(_0x4f9d37[0x0])){if(_0x4f9d37[0x0][_0x72b8('0x97')]>0x0){_0x1af8f2[_0x72b8('0x39')]=_0x72b8('0x98');logger['info'](_0x72b8('0x99')+_0x1af8f2[_0x72b8('0x3b')],_0x4f9d37[0x0][_0x72b8('0x97')],'contacts');}else{_0x1af8f2[_0x72b8('0x39')]=_0x72b8('0x9a');logger['info']('[getContactDialer2][Empty]'+_0x1af8f2[_0x72b8('0x3b')]);}}};}function notSendMessagesQueue(_0x2190d4){if(_0x2190d4['sendMessageOneNotActive']){freeVariablesPredictive(_0x2190d4);if(_0x2190d4[_0x72b8('0x6d')]===0x0&&_0x2190d4[_0x72b8('0x4f')]===0x0&&_0x2190d4[_0x72b8('0x53')]===0x0&&(_0x2190d4[_0x72b8('0x9b')]||0x0)===0x0){_0x2190d4['sendMessageOneNotActive']=![];_0x2190d4[_0x72b8('0x4c')]=0x0;_0x2190d4[_0x72b8('0x39')]=_0x72b8('0x9c');loggerSyncQueueSummary['error']('[syncQueueSummary]\x20Campaign\x20Queue:\x20',_0x2190d4[_0x72b8('0x3b')],_0x72b8('0x9d'));}else{_0x2190d4['message']='IS_DISACTIVED';loggerSyncQueueSummary[_0x72b8('0x93')](_0x72b8('0x9e'),_0x2190d4['name'],_0x72b8('0x9f'));}emitVoiceQueueSummary(_0x2190d4);}}function notSendMessagesCampaign(_0x33cd93){if(_0x33cd93[_0x72b8('0xa0')]){if(_0x33cd93['originated']===0x0){_0x33cd93[_0x72b8('0xa0')]=![];_0x33cd93[_0x72b8('0x39')]='NOT_ACTIVE';loggerSyncQueueSummary['error'](_0x72b8('0xa1'),_0x33cd93[_0x72b8('0x3b')],_0x72b8('0x9d'));}else{_0x33cd93[_0x72b8('0x39')]=_0x72b8('0xa2');loggerSyncQueueSummary[_0x72b8('0x93')](_0x72b8('0xa1'),_0x33cd93[_0x72b8('0x3b')],_0x72b8('0x9f'));}emitCampaignSummary(_0x33cd93);}}function createObjHistory(_0x11016f,_0xa8cbec,_0x38c2a8,_0x2b3b23,_0x4baba4){_0x11016f[_0x72b8('0x39')]=_0x38c2a8;var _0x4bd6d9=new Action(_0x11016f,_0xa8cbec);var _0xa86666=new History(_0x4bd6d9);_0xa86666[_0x72b8('0xa3')]=_0x2b3b23;_0xa86666['statedesc']=_0x4baba4;_0xa86666[_0x72b8('0xa4')]=_0x4bd6d9[_0x72b8('0xa5')];return _0xa86666;}Dialer[_0x72b8('0xa6')][_0x72b8('0x37')]=function(){var _0x2528b5=this;setInterval(function(){_0x2528b5[_0x72b8('0xa7')](_0x2528b5[_0x72b8('0xa8')],_0x72b8('0xa9'));_0x2528b5[_0x72b8('0xa7')](_0x2528b5[_0x72b8('0x21')],_0x72b8('0xaa'));},0x32c8);};Dialer[_0x72b8('0xa6')][_0x72b8('0xa7')]=function(_0x2336f0,_0x4d81fe){var _0x5c9952=this;for(var _0x849f3d in _0x2336f0){if(typeof _0x2336f0[_0x849f3d]!=='undefined'){this[_0x72b8('0x1a')][_0x72b8('0x18')](function(){if(!_[_0x72b8('0xab')](_0x2336f0[_0x849f3d])){return ami['Action']({'action':_0x72b8('0xac'),'channel':_0x2336f0[_0x849f3d][_0x72b8('0xad')]})['catch'](function(_0xc57946){if(_0xc57946[_0x72b8('0x39')]==='No\x20such\x20channel'){setTimeout(function(){if(_0x2336f0[_0x849f3d]&&_0x2336f0[_0x849f3d][_0x72b8('0x48')]!==_0x72b8('0x75')){_0x5c9952[_0x72b8('0xae')](_0x5c9952[_0x72b8('0xaf')][_0x2336f0[_0x849f3d][_0x72b8('0xb0')]]);logger[_0x72b8('0x93')](_0x72b8('0xb1'),_0x4d81fe,_0x849f3d,_0x2336f0[_0x849f3d][_0x72b8('0xb0')]);delete _0x2336f0[_0x849f3d];}if(_0x2336f0[_0x849f3d]&&_0x2336f0[_0x849f3d][_0x72b8('0x48')]===_0x72b8('0x75')){_0x5c9952[_0x72b8('0xae')](_0x5c9952['campaigns'][_0x2336f0[_0x849f3d][_0x72b8('0xb0')]]);logger[_0x72b8('0x93')](_0x72b8('0xb2'),_0x4d81fe,_0x849f3d,_0x2336f0[_0x849f3d]['queue']);delete _0x2336f0[_0x849f3d];}},0x2328);}});}});}}};Dialer[_0x72b8('0xa6')]['countReScheduled']=function(_0x3e2915){return BPromise[_0x72b8('0xb3')]()['then'](cmHopper[_0x72b8('0xb4')](_0x3e2915))['catch'](loggerCatch(_0x72b8('0xb5')));};Dialer['prototype'][_0x72b8('0xb6')]=function(_0x18b767){return BPromise[_0x72b8('0xb3')]()[_0x72b8('0xb7')](cmHopperBlack[_0x72b8('0xb6')](_0x18b767))['catch'](loggerCatch('[checkIsBlackList]\x20'));};Dialer[_0x72b8('0xa6')]['checkIsBlackListIvr']=function(_0x352399){return BPromise[_0x72b8('0xb3')]()[_0x72b8('0xb7')](cmHopperBlack[_0x72b8('0xb8')](_0x352399))['catch'](loggerCatch(_0x72b8('0xb9')));};Dialer[_0x72b8('0xa6')][_0x72b8('0xba')]=function(_0x1be199){return BPromise[_0x72b8('0xb3')]()[_0x72b8('0xb7')](cmHopperHistory['avgHandleTime'](_0x1be199))['catch'](loggerCatch(_0x72b8('0xbb')));};Dialer[_0x72b8('0xa6')][_0x72b8('0xbc')]=function(_0x1a1145){return BPromise[_0x72b8('0xb3')]()['then'](cmHopper[_0x72b8('0xbc')](_0x1a1145))[_0x72b8('0xbd')](loggerCatch('[rescheduleContact]\x20'));};Dialer[_0x72b8('0xa6')][_0x72b8('0xbe')]=function(_0x447bb8,_0x6e7499,_0x30a3d4){return BPromise[_0x72b8('0xb3')]()[_0x72b8('0xb7')](cmHopper['unlockContact'](_0x447bb8,_0x6e7499,_0x30a3d4))[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xbf')));};Dialer[_0x72b8('0xa6')][_0x72b8('0xc0')]=function(_0x3fe4e9,_0x517ce6,_0x4ba3d1,_0x5933a3){return BPromise['resolve']()['then'](cmHopper[_0x72b8('0xc0')](_0x3fe4e9,_0x517ce6,_0x4ba3d1,_0x5933a3))['catch'](loggerCatch(_0x72b8('0xc1')));};Dialer[_0x72b8('0xa6')]['getContactDialerIvr']=function(_0x2dbfd9,_0x4c40e3,_0x1c5f03){return BPromise[_0x72b8('0xb3')]()[_0x72b8('0xb7')](cmHopper[_0x72b8('0xc2')](_0x2dbfd9,_0x4c40e3,_0x1c5f03))['catch'](loggerCatch(_0x72b8('0xc1')));};Dialer[_0x72b8('0xa6')][_0x72b8('0xc3')]=function(_0x473360){return BPromise[_0x72b8('0xb3')]()[_0x72b8('0xb7')](voiceQueueRt[_0x72b8('0xc3')](_0x473360))[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xc4')));};Dialer['prototype'][_0x72b8('0xc5')]=function(_0x3974f0){return BPromise[_0x72b8('0xb3')]()[_0x72b8('0xb7')](cmHopper[_0x72b8('0xc5')](_0x3974f0))[_0x72b8('0xbd')](loggerCatch('[moveContactManagedDialer]\x20'));};Dialer[_0x72b8('0xa6')]['createHistory']=function(_0x244b8f){return BPromise[_0x72b8('0xb3')]()['then'](cmHopperHistory[_0x72b8('0xc6')](_0x244b8f))[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xc7')));};Dialer[_0x72b8('0xa6')]['updateOriginated']=function(_0x377db0){if(!_[_0x72b8('0x38')](_0x377db0)&&_0x377db0!==null){if(typeof _0x377db0['originated']!==_0x72b8('0xc8')){if(_0x377db0[_0x72b8('0x6d')]>0x0){_0x377db0[_0x72b8('0x6d')]-=0x1;}else{logger[_0x72b8('0x93')](_0x72b8('0xc9'));}}}else{logger[_0x72b8('0x93')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer[_0x72b8('0xa6')][_0x72b8('0xca')]=function(_0x6935a9,_0x210889){var _0x17d108=this;return function(_0x1d5e94){_0x17d108[_0x72b8('0xae')](_0x210889);logger['error'](_0x6935a9,util[_0x72b8('0x94')](_0x1d5e94,{'showHidden':![],'depth':null}));};};Dialer['prototype']['emptyContact']=function(_0x22ab2c,_0x52c43e,_0x10486b){var _0x558431={'state':0x19,'statedesc':'notFound'};this[_0x72b8('0xae')](_0x52c43e);this[_0x72b8('0xcb')](_[_0x72b8('0xcc')](_0x558431,_[_0x72b8('0xcd')](_0x10486b,['ContactId','ListId',_0x72b8('0xce'),_0x72b8('0xcf'),_0x72b8('0xd0')])),_0x72b8('0xd1'),_0x72b8('0xd2'));logger[_0x72b8('0x93')](_0x22ab2c);};Dialer['prototype']['isSuccess']=function(_0x2746ec){return _0x2746ec===_0x72b8('0xd3');};Dialer[_0x72b8('0xa6')][_0x72b8('0xd4')]=function(_0x5afcfd){return!_['isUndefined'](_0x5afcfd)&&_0x5afcfd&&!_[_0x72b8('0x38')](_0x5afcfd[_0x72b8('0x3b')])&&!_[_0x72b8('0x38')](_0x5afcfd[_0x72b8('0x71')])&&_0x5afcfd[_0x72b8('0x71')]&&(this[_0x72b8('0x1e')][util['format'](_0x72b8('0xd5'),_0x5afcfd[_0x72b8('0x3b')])][_0x72b8('0xac')]==='reachable'||this[_0x72b8('0x1e')][util[_0x72b8('0x76')](_0x72b8('0xd5'),_0x5afcfd[_0x72b8('0x3b')])]['status']==='unmonitored');};Dialer['prototype'][_0x72b8('0xcb')]=function(_0x235239,_0x4612d0,_0x431921){this[_0x72b8('0xc6')](_0x235239)[_0x72b8('0xbd')](loggerCatch(_0x4612d0));this[_0x72b8('0xc5')](_0x235239)[_0x72b8('0xbd')](loggerCatch(_0x431921));};Dialer['prototype'][_0x72b8('0x33')]=function(_0x303cd4){var _0x52b495=this['uniqueId'][_0x303cd4[_0x72b8('0xd6')]];var _0x28f4e7;if(!_['isNil'](_0x303cd4)&&!_[_0x72b8('0xab')](_0x303cd4[_0x72b8('0xd7')])&&!_[_0x72b8('0xab')](_0x303cd4[_0x72b8('0xd7')][_0x72b8('0xd8')])&&_0x303cd4[_0x72b8('0xd9')]===_0x72b8('0xda')&&_0x52b495){if(_0x52b495[_0x72b8('0x48')]!=='ivr'&&this['voiceQueues'][_0x52b495[_0x72b8('0xb0')]][_0x72b8('0xdb')]&&_0x303cd4[_0x72b8('0xdc')]===_0x72b8('0xdd')){delete this[_0x72b8('0xa8')][_0x303cd4['uniqueid']];this['updateOriginated'](this[_0x72b8('0xaf')][_0x52b495[_0x72b8('0xb0')]]);this['voiceQueues'][_0x52b495[_0x72b8('0xb0')]]['outboundAnswerCallsDay']+=0x1;this['voiceQueues'][_0x52b495['queue']][_0x72b8('0x5a')]+=0x1;_0x28f4e7=new Hangup(_0x52b495,_0x303cd4);_0x28f4e7['state']=0x12;_0x28f4e7[_0x72b8('0xde')]=_0x72b8('0xdf');_0x28f4e7['membername']=_0x72b8('0xe0');this['saveInDb'](_0x28f4e7,_0x72b8('0xe1'),_0x72b8('0xe2'));}if(_0x52b495['type']!==_0x72b8('0x75')&&this['voiceQueues'][_0x52b495[_0x72b8('0xb0')]][_0x72b8('0xdb')]&&_0x303cd4[_0x72b8('0xdc')]==='MACHINE'){var _0x4d5c7d=this;return new BPromise(function(_0xdb0a79,_0xff59e9){delete _0x4d5c7d['uniqueId'][_0x303cd4['uniqueid']];_0x4d5c7d[_0x72b8('0xae')](_0x4d5c7d['voiceQueues'][_0x52b495[_0x72b8('0xb0')]]);_0x4d5c7d['voiceQueues'][_0x52b495[_0x72b8('0xb0')]]['outboundAnswerCallsDay']+=0x1;_0x4d5c7d[_0x72b8('0xaf')][_0x52b495[_0x72b8('0xb0')]][_0x72b8('0x5a')]+=0x1;var _0x89b027=_0x4d5c7d[_0x72b8('0xaf')][_0x52b495[_0x72b8('0xb0')]];var _0x12fcf4=new Hangup(_0x52b495,_0x303cd4);_0x12fcf4[_0x72b8('0xa3')]=0x13;_0x12fcf4[_0x72b8('0xde')]=_0x72b8('0xe3');_0x12fcf4[_0x72b8('0xe4')]='AMD';_0x12fcf4['countmachineretry']+=0x1;_0x12fcf4[_0x72b8('0xe5')]+=0x1;_0x12fcf4[_0x72b8('0xe6')]=!![];_0x4d5c7d[_0x72b8('0xc6')](_0x12fcf4)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xe7')));if(_0x12fcf4[_0x72b8('0xe8')]+_0x12fcf4[_0x72b8('0xe9')]+_0x12fcf4['countnoanswerretry']+_0x12fcf4[_0x72b8('0xea')]+_0x12fcf4['countdropretry']+_0x12fcf4['countabandonedretry']+_0x12fcf4[_0x72b8('0xeb')]+_0x12fcf4[_0x72b8('0xec')]>=_0x89b027[_0x72b8('0xed')]){_0x4d5c7d[_0x72b8('0xee')](_0x12fcf4,_0xdb0a79,_0xff59e9,_0x72b8('0xef'));}else{if(_0x12fcf4['countmachineretry']>=_0x89b027[_0x72b8('0xf0')]){_0x4d5c7d['createStateFinal'](_0x12fcf4,_0xdb0a79,_0xff59e9,_0x72b8('0xf1'));}else{_0x4d5c7d['rescheduleContact']({'active':![],'countmachineretry':_0x12fcf4['countmachineretry'],'scheduledat':moment()[_0x72b8('0xf2')](_0x89b027['dialMachineRetryFrequency'],_0x72b8('0xf3'))[_0x72b8('0x76')](_0x72b8('0xf4')),'ContactId':_0x12fcf4[_0x72b8('0xf5')],'ListId':_0x12fcf4['ListId'],'VoiceQueueId':_0x12fcf4[_0x72b8('0xcf')]||undefined,'CampaignId':_0x12fcf4[_0x72b8('0xd0')]||undefined})['catch'](loggerCatch('[rescheduleContact][Machine]'));_0xdb0a79({'reschedule':0x1});}}});}if(_0x52b495[_0x72b8('0x48')]==='ivr'&&this['campaigns'][_0x52b495[_0x72b8('0xb0')]]['dialAMDActive']&&_0x303cd4['value']==='HANGUP'){delete this[_0x72b8('0xa8')][_0x303cd4[_0x72b8('0xd6')]];this['updateOriginated'](this['campaigns'][_0x52b495[_0x72b8('0xb0')]]);_0x28f4e7=new Hangup(_0x52b495,_0x303cd4);_0x28f4e7[_0x72b8('0xa3')]=0x12;_0x28f4e7[_0x72b8('0xde')]=_0x72b8('0xdf');_0x28f4e7[_0x72b8('0xe4')]=_0x72b8('0xe0');this[_0x72b8('0xcb')](_0x28f4e7,_0x72b8('0xf6'),_0x72b8('0xf7'));}if(_0x52b495[_0x72b8('0x48')]==='ivr'&&this[_0x72b8('0x1c')][_0x52b495[_0x72b8('0xb0')]][_0x72b8('0xdb')]&&_0x303cd4[_0x72b8('0xdc')]===_0x72b8('0xf8')){var _0x4d5c7d=this;return new BPromise(function(_0x51e83a,_0x7630b5){delete _0x4d5c7d[_0x72b8('0xa8')][_0x303cd4[_0x72b8('0xd6')]];_0x4d5c7d['updateOriginated'](_0x4d5c7d['campaigns'][_0x52b495[_0x72b8('0xb0')]]);_0x4d5c7d[_0x72b8('0x1c')][_0x52b495[_0x72b8('0xb0')]]['outboundAnswerCallsDay']+=0x1;_0x4d5c7d[_0x72b8('0x1c')][_0x52b495[_0x72b8('0xb0')]][_0x72b8('0x5a')]+=0x1;var _0x573294=_0x4d5c7d[_0x72b8('0x1c')][_0x52b495[_0x72b8('0xb0')]];var _0x29e136=new Hangup(_0x52b495,_0x303cd4);_0x29e136[_0x72b8('0xa3')]=0x13;_0x29e136[_0x72b8('0xde')]=_0x72b8('0xe3');_0x29e136[_0x72b8('0xe4')]=_0x72b8('0xe0');_0x29e136[_0x72b8('0xeb')]+=0x1;_0x29e136[_0x72b8('0xe5')]+=0x1;_0x29e136[_0x72b8('0xe6')]=!![];_0x4d5c7d[_0x72b8('0xc6')](_0x29e136)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xe7')));if(_0x29e136['countbusyretry']+_0x29e136['countcongestionretry']+_0x29e136['countnoanswerretry']+_0x29e136['countnosuchnumberretry']+_0x29e136[_0x72b8('0xf9')]+_0x29e136[_0x72b8('0xfa')]+_0x29e136[_0x72b8('0xeb')]+_0x29e136['countagentrejectretry']>=_0x573294[_0x72b8('0xed')]){_0x4d5c7d[_0x72b8('0xee')](_0x29e136,_0x51e83a,_0x7630b5,'reason19\x20machine....');}else{if(_0x29e136[_0x72b8('0xeb')]>=_0x573294[_0x72b8('0xf0')]){_0x4d5c7d[_0x72b8('0xfb')](_0x29e136,_0x51e83a,_0x7630b5,'reason\x2019\x20machine....');}else{_0x4d5c7d[_0x72b8('0xbc')]({'active':![],'countmachineretry':_0x29e136[_0x72b8('0xeb')],'scheduledat':moment()[_0x72b8('0xf2')](_0x573294[_0x72b8('0xfc')],_0x72b8('0xf3'))[_0x72b8('0x76')](_0x72b8('0xf4')),'ContactId':_0x29e136['ContactId'],'ListId':_0x29e136['ListId'],'VoiceQueueId':_0x29e136[_0x72b8('0xcf')]||undefined,'CampaignId':_0x29e136[_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xfd')));_0x51e83a({'reschedule':0x1});}}});}}};Dialer[_0x72b8('0xa6')]['syncHangup']=function(_0x91deaa){var _0x24b0fe=this['uniqueId'][_0x91deaa['uniqueid']];var _0xe4ccd2=this;var _0x3d2fe8;if(_0x24b0fe&&_0x24b0fe[_0x72b8('0x48')]===_0x72b8('0x75')){delete this[_0x72b8('0xa8')][_0x91deaa['uniqueid']];this[_0x72b8('0xae')](this[_0x72b8('0x1c')][_0x24b0fe[_0x72b8('0xb0')]]);this[_0x72b8('0x1c')][_0x24b0fe[_0x72b8('0xb0')]][_0x72b8('0xfe')]+=0x1;_0x3d2fe8=new Hangup(_0x24b0fe,_0x91deaa);this[_0x72b8('0xc6')](_0x3d2fe8)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xff')));this[_0x72b8('0xc5')](_0x3d2fe8)[_0x72b8('0xbd')](loggerCatch('[syncHangupIvr]'));}if(_0x24b0fe&&_0x24b0fe[_0x72b8('0x48')]!==_0x72b8('0x75')&&isNotNull(this[_0x72b8('0xaf')][_0x24b0fe['queue']][_0x72b8('0x100')])){delete this[_0x72b8('0xa8')][_0x91deaa[_0x72b8('0xd6')]];this[_0x72b8('0xae')](this[_0x72b8('0xaf')][_0x24b0fe['queue']]);this[_0x72b8('0xaf')][_0x24b0fe[_0x72b8('0xb0')]]['outboundAnswerCallsDay']+=0x1;this[_0x72b8('0xaf')][_0x24b0fe[_0x72b8('0xb0')]][_0x72b8('0x5a')]+=0x1;_0x3d2fe8=new Hangup(_0x24b0fe,_0x91deaa);_0x3d2fe8[_0x72b8('0xa3')]=0x10;_0x3d2fe8[_0x72b8('0xde')]=_0x72b8('0x101');_0x3d2fe8['membername']=_0x72b8('0x102');this['createHistory'](_0x3d2fe8)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xff')));this[_0x72b8('0xc5')](_0x3d2fe8)['catch'](loggerCatch('[syncHangupIvr]'));}if(_0x24b0fe&&_0x24b0fe[_0x72b8('0x48')]!==_0x72b8('0x75')&&!isNotNull(this[_0x72b8('0xaf')][_0x24b0fe[_0x72b8('0xb0')]]['dialQueueProject'])){delete this[_0x72b8('0xa8')][_0x91deaa[_0x72b8('0xd6')]];this['updateOriginated'](this[_0x72b8('0xaf')][_0x24b0fe['queue']]);this[_0x72b8('0xaf')][_0x24b0fe['queue']][_0x72b8('0x62')]+=0x1;_0x3d2fe8=new Hangup(_0x24b0fe,_0x91deaa);_0x3d2fe8[_0x72b8('0xa3')]=0xc;_0x3d2fe8[_0x72b8('0xde')]=_0x91deaa['cause-txt'];_0x3d2fe8[_0x72b8('0xe4')]='Unknow';this[_0x72b8('0xc6')](_0x3d2fe8)['catch'](loggerCatch('[syncHangupIvr][createHistory]'));this[_0x72b8('0xc5')](_0x3d2fe8)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x103')));}};Dialer[_0x72b8('0xa6')][_0x72b8('0x104')]=function(_0x3238e8){var _0x241c9c=this[_0x72b8('0xa8')][_0x3238e8[_0x72b8('0xd6')]];var _0x529a18=this;if(this[_0x72b8('0xaf')][_0x3238e8[_0x72b8('0xb0')]]){if(_0x241c9c&&_0x241c9c[_0x72b8('0x48')]!==_0x72b8('0x75')){delete this[_0x72b8('0xa8')][_0x3238e8[_0x72b8('0xd6')]];this[_0x72b8('0xaf')][_0x3238e8[_0x72b8('0xb0')]][_0x72b8('0x5b')]+=0x1;var _0x503502=new AgentComplete(_0x241c9c,_0x3238e8);if(_0x3238e8[_0x72b8('0x105')]===_0x72b8('0x106')){_0x503502['agiafterat']=this[_0x72b8('0xaf')][_0x3238e8[_0x72b8('0xb0')]][_0x72b8('0x107')]&&this[_0x72b8('0xaf')][_0x3238e8[_0x72b8('0xb0')]]['dialAgiAfterHangupAgent']?moment()[_0x72b8('0x76')](_0x72b8('0xf4')):undefined;}this[_0x72b8('0xc6')](_0x503502)[_0x72b8('0xbd')](loggerCatch('[syncAgentComplete][createHistory]'));this['moveContactManagedDialer'](_0x503502)['catch'](loggerCatch(_0x72b8('0x108')));}}};Dialer[_0x72b8('0xa6')][_0x72b8('0x29')]=function(_0x445733){if(this['voiceQueues'][_0x445733[_0x72b8('0xb0')]]){if(this[_0x72b8('0xa8')][_0x445733[_0x72b8('0xd6')]]&&this['uniqueId'][_0x445733['uniqueid']][_0x72b8('0x48')]!==_0x72b8('0x75')){this['updateOriginated'](this[_0x72b8('0xaf')][_0x445733['queue']]);this[_0x72b8('0xa8')][_0x445733[_0x72b8('0xd6')]][_0x72b8('0x109')]=moment()[_0x72b8('0x76')](_0x72b8('0xf4'));}}};Dialer[_0x72b8('0xa6')][_0x72b8('0x10a')]=function(_0x2c087c){this[_0x72b8('0xc6')](_0x2c087c)[_0x72b8('0xbd')](loggerCatch('[syncAgentComplete][createHistory]'));this[_0x72b8('0xc5')](_0x2c087c)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x10b')));};Dialer[_0x72b8('0xa6')][_0x72b8('0x2b')]=function(_0x2424ba){var _0x4c2a20=this[_0x72b8('0xa8')][_0x2424ba[_0x72b8('0xd6')]];var _0x378ec9=this;if(this['voiceQueues'][_0x2424ba[_0x72b8('0xb0')]]){if(_0x4c2a20&&_0x4c2a20[_0x72b8('0x48')]!=='ivr'){delete this['uniqueId'][_0x2424ba[_0x72b8('0xd6')]];this[_0x72b8('0xae')](this['voiceQueues'][_0x2424ba[_0x72b8('0xb0')]]);_0x4c2a20['droptime']=moment()[_0x72b8('0x76')]('YYYY-MM-DD\x20HH:mm:ss');var _0x4ee8b8=new QueueCallerAbandon(_0x4c2a20,_0x2424ba);if(getSeconds(_0x4c2a20[_0x72b8('0x10c')],_0x4c2a20[_0x72b8('0x10d')])>=_0x4c2a20['dialQueueTimeout']){this[_0x72b8('0xaf')][_0x2424ba[_0x72b8('0xb0')]][_0x72b8('0x67')]+=0x1;this['voiceQueues'][_0x2424ba[_0x72b8('0xb0')]][_0x72b8('0x5e')]+=0x1;this[_0x72b8('0xaf')][_0x2424ba[_0x72b8('0xb0')]][_0x72b8('0x69')]+=0x1;_0x4ee8b8[_0x72b8('0xa3')]=0xa;_0x4ee8b8['statedesc']=_0x72b8('0x10e');_0x4ee8b8[_0x72b8('0x10f')]='TIMEOUT';_0x4ee8b8['agiafterat']=this[_0x72b8('0xaf')][_0x2424ba[_0x72b8('0xb0')]][_0x72b8('0x107')]?moment()[_0x72b8('0x76')](_0x72b8('0xf4')):undefined;_0x4ee8b8['countdropretry']+=0x1;_0x4ee8b8['countglobal']+=0x1;if(_0x4ee8b8[_0x72b8('0xf9')]>=this[_0x72b8('0xaf')][_0x2424ba[_0x72b8('0xb0')]]['dialDropMaxRetry']){this[_0x72b8('0x10a')](_0x4ee8b8);}else{this[_0x72b8('0xbc')]({'active':![],'countdropretry':_0x4ee8b8['countdropretry'],'scheduledat':moment()[_0x72b8('0xf2')](this[_0x72b8('0xaf')][_0x2424ba[_0x72b8('0xb0')]]['dialDropRetryFrequency'],_0x72b8('0xf3'))[_0x72b8('0x76')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4c2a20[_0x72b8('0xf5')],'ListId':_0x4c2a20[_0x72b8('0x110')],'VoiceQueueId':_0x4c2a20[_0x72b8('0xcf')]||undefined,'CampaignId':_0x4c2a20[_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x111')));var _0x61293a=new History(_0x4ee8b8);_0x61293a[_0x72b8('0xa3')]=0xa;_0x61293a['statedesc']=_0x72b8('0x10e');_0x61293a[_0x72b8('0xa5')]=moment()[_0x72b8('0x76')](_0x72b8('0xf4'));_0x61293a[_0x72b8('0xa4')]=_0x61293a[_0x72b8('0xa5')];_0x61293a[_0x72b8('0x112')]=_0x4ee8b8[_0x72b8('0x112')];_0x61293a[_0x72b8('0x113')]=_0x4ee8b8[_0x72b8('0x113')];this[_0x72b8('0xc6')](_0x61293a)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x114')));}}else{this['voiceQueues'][_0x2424ba['queue']][_0x72b8('0x66')]+=0x1;this['voiceQueues'][_0x2424ba[_0x72b8('0xb0')]]['outboundDropCallsDayCallersExit']+=0x1;_0x4ee8b8[_0x72b8('0xa3')]=0xb;_0x4ee8b8[_0x72b8('0xde')]=_0x72b8('0x115');_0x4ee8b8[_0x72b8('0x10f')]=_0x72b8('0x116');_0x4ee8b8[_0x72b8('0xfa')]+=0x1;_0x4ee8b8[_0x72b8('0xe5')]+=0x1;if(_0x4ee8b8[_0x72b8('0xfa')]>=this[_0x72b8('0xaf')][_0x2424ba[_0x72b8('0xb0')]]['dialAbandonedMaxRetry']){this[_0x72b8('0x10a')](_0x4ee8b8);}else{this['rescheduleContact']({'active':![],'countabandonedretry':_0x4ee8b8[_0x72b8('0xfa')],'scheduledat':moment()['add'](this[_0x72b8('0xaf')][_0x2424ba[_0x72b8('0xb0')]][_0x72b8('0x117')],_0x72b8('0xf3'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4c2a20[_0x72b8('0xf5')],'ListId':_0x4c2a20[_0x72b8('0x110')],'VoiceQueueId':_0x4c2a20[_0x72b8('0xcf')]||undefined,'CampaignId':_0x4c2a20[_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x118')));var _0x61293a=new History(_0x4ee8b8);_0x61293a[_0x72b8('0xa3')]=0xb;_0x61293a['statedesc']='Abandoned';_0x61293a[_0x72b8('0xa5')]=moment()[_0x72b8('0x76')](_0x72b8('0xf4'));_0x61293a[_0x72b8('0xa4')]=_0x61293a[_0x72b8('0xa5')];_0x61293a['calleridname']=_0x4ee8b8[_0x72b8('0x112')];_0x61293a[_0x72b8('0x113')]=_0x4ee8b8['calleridnum'];this[_0x72b8('0xc6')](_0x61293a)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x119')));}}}}};Dialer[_0x72b8('0xa6')]['syncNewExten']=function(_0x300961){if(this['actions'][_0x300961['uniqueid']]){this['actions'][_0x300961['uniqueid']][_0x72b8('0xad')]=_0x300961[_0x72b8('0xad')];}if(this['uniqueId'][_0x300961['uniqueid']]){this[_0x72b8('0xa8')][_0x300961['uniqueid']][_0x72b8('0xad')]=_0x300961[_0x72b8('0xad')];}};Dialer[_0x72b8('0xa6')]['syncQueueMember']=function(_0x2104d4){if(strategy[this[_0x72b8('0xaf')][this[_0x72b8('0x21')][_0x2104d4[_0x72b8('0x11a')]][_0x72b8('0xb0')]][_0x72b8('0x4a')]]===_0x72b8('0x17')){if(this['actions'][_0x2104d4[_0x72b8('0x11a')]]&&_[_0x72b8('0xab')](this['actions'][_0x2104d4[_0x72b8('0x11a')]]['locked'])&&_0x2104d4[_0x72b8('0xac')]==='1'&&_0x2104d4[_0x72b8('0x11b')]==='0'){if(this['agents'][_0x2104d4['stateinterface']]){if(!this['agents'][_0x2104d4['stateinterface']]['locked']){this[_0x72b8('0x1d')][_0x2104d4[_0x72b8('0x11c')]][_0x72b8('0x11d')]=!![];this[_0x72b8('0x21')][_0x2104d4[_0x72b8('0x11a')]][_0x72b8('0x11d')]=!![];this['actions'][_0x2104d4[_0x72b8('0x11a')]][_0x72b8('0x11c')]=_0x2104d4[_0x72b8('0x11c')];}}}}else if((strategy[this[_0x72b8('0xaf')][this[_0x72b8('0x21')][_0x2104d4[_0x72b8('0x11a')]][_0x72b8('0xb0')]][_0x72b8('0x4a')]]||_0x72b8('0x11e'))==='rrmemory'){if(this[_0x72b8('0x21')][_0x2104d4['actionid']]){if(this[_0x72b8('0x1d')][_0x2104d4[_0x72b8('0x11c')]]){this[_0x72b8('0x21')][_0x2104d4[_0x72b8('0x11a')]][_0x72b8('0x11c')]=_0x2104d4[_0x72b8('0x11c')];if(_['isNil'](this[_0x72b8('0x11f')][this[_0x72b8('0x21')][_0x2104d4[_0x72b8('0x11a')]][_0x72b8('0xb0')]])){this[_0x72b8('0x11f')][this[_0x72b8('0x21')][_0x2104d4[_0x72b8('0x11a')]]['queue']]=[];}this[_0x72b8('0x11f')][this['actions'][_0x2104d4[_0x72b8('0x11a')]][_0x72b8('0xb0')]][_0x72b8('0x120')](_['merge'](_[_0x72b8('0xcd')](this[_0x72b8('0x21')][_0x2104d4[_0x72b8('0x11a')]],['idHopper','stateinterface']),{'status':_0x2104d4[_0x72b8('0xac')],'paused':_0x2104d4[_0x72b8('0x11b')]}));}}}};function unlockQueueStatus(_0x32aa5a,_0x1c1dd2){setTimeout(function(){if(_[_0x72b8('0x38')](_0x32aa5a[_0x72b8('0x121')])){loggerBooked[_0x72b8('0x93')]('[unlockQueueStatus][undefined]',_0x1c1dd2);}_0x32aa5a[_0x72b8('0x121')]=!![];loggerBooked[_0x72b8('0x7b')](_0x72b8('0x122'),_0x1c1dd2,JSON['stringify'](_[_0x72b8('0xcd')](_0x32aa5a,[_0x72b8('0x3b'),'queueStatusComplete'])));},0x1f3);}Dialer[_0x72b8('0xa6')][_0x72b8('0x123')]=function(_0xe35856){var _0x35c4cc=this;var _0x3e63bd=_0x35c4cc['voiceQueues'][_0x35c4cc['actions'][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]];if(strategy[this[_0x72b8('0xaf')][this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]][_0x72b8('0x4a')]]===_0x72b8('0x17')){if(this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]]&&this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0x11c')]){this[_0x72b8('0x1b')][_0x72b8('0x124')](this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0x125')],this['actions'][_0xe35856['actionid']][_0x72b8('0x11c')])[_0x72b8('0xbd')](function(_0x2fb1f8){logger[_0x72b8('0x93')](_0x72b8('0x126'),util[_0x72b8('0x94')](_0x2fb1f8,{'showHidden':![],'depth':null}));})['finally'](function(){_0x35c4cc['updateOriginated'](_0x35c4cc[_0x72b8('0xaf')][_0x35c4cc[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]);_0x35c4cc[_0x72b8('0x1d')][_0x35c4cc[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0x11c')]][_0x72b8('0x11d')]=![];delete _0x35c4cc[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]];unlockQueueStatus(_0x3e63bd);});}else{this[_0x72b8('0xae')](this[_0x72b8('0xaf')][this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]);this[_0x72b8('0xbc')]({'active':![],'ContactId':this['actions'][_0xe35856[_0x72b8('0x11a')]]['ContactId'],'ListId':this['actions'][_0xe35856['actionid']][_0x72b8('0x110')],'VoiceQueueId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xcf')]||undefined,'CampaignId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this['actions'][_0xe35856[_0x72b8('0x11a')]];unlockQueueStatus(_0x3e63bd);}}else if((strategy[this[_0x72b8('0xaf')][this['actions'][_0xe35856['actionid']]['queue']][_0x72b8('0x4a')]]||_0x72b8('0x11e'))===_0x72b8('0x11e')){var _0x1cbc9d;if(this['actions'][_0xe35856[_0x72b8('0x11a')]]&&!_[_0x72b8('0x79')](this['queueBooked'][this['actions'][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]])){if(this[_0x72b8('0x27')][_0x35c4cc['actions'][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]){this['queueBookedRR'][_0x35c4cc[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]=this['queueBookedRR'][this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]?this[_0x72b8('0x27')][this[_0x72b8('0x21')][_0xe35856['actionid']][_0x72b8('0xb0')]]:this['queueBooked'][this[_0x72b8('0x21')][_0xe35856['actionid']][_0x72b8('0xb0')]]?this['queueBooked'][this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]['_rr']||0x0:0x0;}this[_0x72b8('0x11f')][this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]['_rr']=this['queueBookedRR'][this[_0x72b8('0x21')][_0xe35856['actionid']]['queue']];for(var _0x2d039e=0x0;_0x2d039e<this[_0x72b8('0x11f')][this['actions'][_0xe35856['actionid']][_0x72b8('0xb0')]]['length'];_0x2d039e+=0x1){_0x1cbc9d=rr(this[_0x72b8('0x11f')][this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]);this['queueBookedRR'][_0x35c4cc[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]=this['queueBooked'][this[_0x72b8('0x21')][_0xe35856['actionid']][_0x72b8('0xb0')]]['_rr'];if(_0x1cbc9d['status']==='1'&&_0x1cbc9d[_0x72b8('0x11b')]==='0'){break;}}if(!_[_0x72b8('0xab')](_0x1cbc9d)){this[_0x72b8('0x1d')][_0x1cbc9d[_0x72b8('0x11c')]][_0x72b8('0x127')]=_[_0x72b8('0x38')](this[_0x72b8('0x1d')][_0x1cbc9d[_0x72b8('0x11c')]]['unlockRR'])?!![]:this[_0x72b8('0x1d')][_0x1cbc9d[_0x72b8('0x11c')]][_0x72b8('0x127')];}loggerBooked[_0x72b8('0x7b')](_0x72b8('0x128'),_0xe35856[_0x72b8('0x11a')],_0x72b8('0x129'),JSON[_0x72b8('0x44')](_[_0x72b8('0xcd')](this[_0x72b8('0x1d')][_0x1cbc9d[_0x72b8('0x11c')]],[_0x72b8('0x3b'),'unlockRR'])),_0x72b8('0x12a'),JSON[_0x72b8('0x44')](_0x1cbc9d['idHopper']));if(!_['isNil'](_0x1cbc9d)&&_0x1cbc9d['status']==='1'&&_0x1cbc9d[_0x72b8('0x11b')]==='0'&&this['agents'][_0x1cbc9d['stateinterface']][_0x72b8('0x127')]){this[_0x72b8('0x1d')][_0x1cbc9d[_0x72b8('0x11c')]][_0x72b8('0x127')]=![];this[_0x72b8('0x11f')][_0x35c4cc[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]]['queue']]=[];this['preview'][_0x72b8('0x124')](_0x1cbc9d[_0x72b8('0x125')],_0x1cbc9d['stateinterface'])[_0x72b8('0xbd')](function(_0x283602){logger[_0x72b8('0x93')](_0x72b8('0x126'),util['inspect'](_0x283602,{'showHidden':![],'depth':null}));})[_0x72b8('0x12b')](function(){_0x35c4cc[_0x72b8('0xae')](_0x35c4cc['voiceQueues'][_0x35c4cc[_0x72b8('0x21')][_0xe35856['actionid']][_0x72b8('0xb0')]]);setTimeout(function(){_0x35c4cc['agents'][_0x1cbc9d['stateinterface']][_0x72b8('0x127')]=!![];loggerBooked[_0x72b8('0x7b')](_0x72b8('0x12c'),_0xe35856[_0x72b8('0x11a')],'Agent:\x20',JSON[_0x72b8('0x44')](_[_0x72b8('0xcd')](_0x35c4cc[_0x72b8('0x1d')][_0x1cbc9d['stateinterface']],[_0x72b8('0x3b'),_0x72b8('0x127')])),_0x72b8('0x12a'),JSON[_0x72b8('0x44')](_0x1cbc9d[_0x72b8('0x125')]));},0xc7);delete _0x35c4cc[_0x72b8('0x21')][_0xe35856['actionid']];unlockQueueStatus(_0x3e63bd,_0xe35856[_0x72b8('0x11a')]);});}else{loggerBooked[_0x72b8('0x7b')](_0x72b8('0x12d'));this[_0x72b8('0xae')](this[_0x72b8('0xaf')][this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]);this[_0x72b8('0xbc')]({'active':![],'ContactId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xf5')],'ListId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0x110')],'VoiceQueueId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xcf')]||undefined,'CampaignId':this[_0x72b8('0x21')][_0xe35856['actionid']][_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x12e')));delete this[_0x72b8('0x21')][_0xe35856['actionid']];unlockQueueStatus(_0x3e63bd);}}else{loggerBooked['info'](_0x72b8('0x12f'));this[_0x72b8('0xae')](this[_0x72b8('0xaf')][this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xb0')]]);this[_0x72b8('0xbc')]({'active':![],'ContactId':this['actions'][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xf5')],'ListId':this['actions'][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0x110')],'VoiceQueueId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xcf')]||undefined,'CampaignId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x130')));delete this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]];unlockQueueStatus(_0x3e63bd);}}else{loggerBooked[_0x72b8('0x7b')]('[booked][unlock3]');this[_0x72b8('0xae')](this[_0x72b8('0xaf')][this[_0x72b8('0x21')][_0xe35856['actionid']][_0x72b8('0xb0')]]);this[_0x72b8('0xbc')]({'active':![],'ContactId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]]['ContactId'],'ListId':this[_0x72b8('0x21')][_0xe35856['actionid']][_0x72b8('0x110')],'VoiceQueueId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xcf')]||undefined,'CampaignId':this[_0x72b8('0x21')][_0xe35856[_0x72b8('0x11a')]][_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x131')));delete this[_0x72b8('0x21')][_0xe35856['actionid']];unlockQueueStatus(_0x3e63bd);}};Dialer['prototype']['loopCampaigns']=function(){var _0x3321a4=this;setInterval(function(){_0x3321a4[_0x72b8('0x132')]();},0x3e8);};Dialer[_0x72b8('0xa6')][_0x72b8('0x133')]=function(_0x2d009b){var _0x466768=this;return function(){if(!_0x466768[_0x72b8('0xd4')](_0x2d009b['Trunk'])){if(!_0x466768[_0x72b8('0xd4')](_0x2d009b['TrunkBackup'])){_0x2d009b[_0x72b8('0x39')]='TRUNK_IS_NOT_REACHABLE';throw _0x2d009b[_0x72b8('0x3b')]+_0x72b8('0x134');}}};};Dialer[_0x72b8('0xa6')][_0x72b8('0x135')]=function(_0x2fcc10,_0x2dc773,_0x1a865f,_0x166023){var _0x1fe035=this;return function(){var _0x388715=!![];return _0x1fe035['ifTime'](_0x2fcc10,_0x2dc773,_0x1a865f,_0x166023,_0x388715);};};Dialer['prototype'][_0x72b8('0x136')]=function(_0x20622d,_0x1e145c,_0x2ada59,_0x1c9a8b){var _0x2a2166=this;return function(){var _0x18d69b=![];return _0x2a2166[_0x72b8('0x137')](_0x20622d[_0x72b8('0x40')],_0x1e145c,_0x2ada59,_0x1c9a8b,_0x18d69b);};};Dialer[_0x72b8('0xa6')][_0x72b8('0x137')]=function(_0x4c68eb,_0x2f62bf,_0x293edb,_0x7ac464,_0x589e0d){var _0xe2a218=[];return new BPromise(function(_0x105caf,_0x48915f){if(!isNotNull(_0x4c68eb)){_0x7ac464[_0x72b8('0x39')]=_0x72b8('0x41');return _0x48915f(msgResponse('ifTime','Failure',_0x293edb+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x72b8('0x79')](_0x4c68eb)){_0x7ac464['message']=_0x72b8('0x138');return _0x48915f(msgResponse('ifTime','Failure',_0x293edb+'\x20Intervals\x20is\x20empty\x20'));}if(_0x2f62bf&&_[_0x72b8('0x38')](config[_0x72b8('0x139')][_0x2f62bf])){_0x7ac464[_0x72b8('0x39')]=_0x72b8('0x13a');return _0x48915f(msgResponse(_0x72b8('0x137'),_0x72b8('0x13b'),_0x293edb+_0x72b8('0x13c')+_0x2f62bf));}if(_[_0x72b8('0x13d')](_0x4c68eb)){for(var _0x6efbba=0x0;_0x6efbba<_0x4c68eb[_0x72b8('0x95')];_0x6efbba+=0x1){_0xe2a218[_0x72b8('0x120')](ami[_0x72b8('0x13e')]({'action':_0x72b8('0x13f'),'command':util[_0x72b8('0x76')](_0x72b8('0x140'),_0x4c68eb[_0x6efbba][_0x72b8('0x141')],!_[_0x72b8('0x38')](config[_0x72b8('0x139')][_0x2f62bf])?_0x2f62bf:'')})[_0x72b8('0xb7')](function(_0x2aa6fc){return _0x2aa6fc[_0x72b8('0x142')]['indexOf'](_0x72b8('0x143'))>=0x0;})[_0x72b8('0xbd')](myreject(_0x48915f)));}}else{_0xe2a218['push'](ami['Action']({'action':_0x72b8('0x13f'),'command':util[_0x72b8('0x76')](_0x72b8('0x140'),_0x4c68eb,!_[_0x72b8('0x38')](config[_0x72b8('0x139')][_0x2f62bf])?_0x2f62bf:'')})['then'](function(_0x3485a3){return _0x3485a3['content']['indexOf'](_0x72b8('0x143'))>=0x0;})[_0x72b8('0xbd')](myreject(_0x48915f)));}BPromise['all'](_0xe2a218)[_0x72b8('0xb7')](function(_0x5093a2){var _0x2d9ad8=_[_0x72b8('0x144')](_0x5093a2);if(_0x2d9ad8){return _0x105caf(_0x2d9ad8);}else{_0x7ac464['message']=_0x589e0d?_0x72b8('0x145'):'INTERVAL_IS_OVERTIME';return _0x48915f(msgResponse(_0x72b8('0x146'),_0x72b8('0x13b'),_0x72b8('0x147')+_0x589e0d+'\x20'+_0x293edb+_0x72b8('0x148')+util['inspect'](_0x4c68eb,{'showHidden':![],'depth':null})+_0x72b8('0x149')+_0x2f62bf));}})[_0x72b8('0xbd')](function(_0x3607ba){return _0x48915f(msgResponse(_0x72b8('0x137'),_0x72b8('0x13b'),JSON[_0x72b8('0x44')](_0x3607ba)));});});};Dialer[_0x72b8('0xa6')][_0x72b8('0x14a')]=function(_0x427ca2){var _0x8a423b=this;return function(){switch(_0x427ca2[_0x72b8('0x56')]){case _0x72b8('0x14b'):freeVariablesPredictive(_0x427ca2);_0x8a423b[_0x72b8('0x14c')](_0x427ca2,0x1);break;case _0x72b8('0x14d'):freeVariablesPredictive(_0x427ca2);_0x8a423b[_0x72b8('0x14c')](_0x427ca2,_0x427ca2[_0x72b8('0x14e')]);break;case'predictive':_0x8a423b[_0x72b8('0x14f')](_0x427ca2);break;case _0x72b8('0x8'):freeVariablesPredictive(_0x427ca2);_0x8a423b['handlePower'](_0x427ca2,0x1);break;default:freeVariablesPredictive(_0x427ca2);logger[_0x72b8('0x93')](_0x72b8('0x150'),_0x427ca2[_0x72b8('0x3b')],_0x72b8('0x151'));}};};Dialer[_0x72b8('0xa6')][_0x72b8('0x152')]=function(_0xe9f9ad){var _0x1530af=this;return function(){_0x1530af['handleIvr'](_0xe9f9ad);};};Dialer[_0x72b8('0xa6')]['syncQueueSummary']=function(_0x1ac13d){var _0x345412=this;if(isNotPreview(_0x1ac13d[_0x72b8('0x56')])){if(isVoiceQueueOutbound(_0x1ac13d[_0x72b8('0x48')])&&isActive(_0x1ac13d[_0x72b8('0x55')])){_0x1ac13d[_0x72b8('0xa0')]=!![];BPromise[_0x72b8('0xb3')]()['then'](checkIsLoggedIn(_0x1ac13d,_0x1ac13d[_0x72b8('0x4d')]))[_0x72b8('0xb7')](checkIsActive(_0x1ac13d,_0x1ac13d[_0x72b8('0x55')]))['then'](checkInterval(_0x1ac13d))[_0x72b8('0xb7')](_0x345412['checkIsTrunkReachable'](_0x1ac13d))[_0x72b8('0xb7')](_0x345412[_0x72b8('0x135')](_0x1ac13d['dialGlobalInterval'],_0x1ac13d[_0x72b8('0x153')],_0x1ac13d[_0x72b8('0x3b')],_0x1ac13d))[_0x72b8('0xb7')](_0x345412['checkIfTimeIntervals'](_0x1ac13d[_0x72b8('0x3e')],_0x1ac13d[_0x72b8('0x153')],_0x1ac13d[_0x72b8('0x3b')],_0x1ac13d))[_0x72b8('0xb7')](_0x345412['checkDialMethod'](_0x1ac13d))[_0x72b8('0xbd')](loggerCatchQueueSummary(_0x72b8('0x154'),_0x1ac13d));}else{notSendMessagesQueue(_0x1ac13d);}}else{freeVariablesPredictive(_0x1ac13d);}};Dialer['prototype'][_0x72b8('0x132')]=function(){var _0x3dc40b=this;var _0x3e79cb;for(var _0x268985 in this['campaigns']){if(typeof this['campaigns'][_0x268985]!==_0x72b8('0xc8')){_0x3e79cb=this['campaigns'][_0x268985];if(isCampaignIvr(_0x3e79cb[_0x72b8('0x48')])&&isActive(_0x3e79cb[_0x72b8('0x71')])){_0x3e79cb[_0x72b8('0xa0')]=!![];BPromise[_0x72b8('0xb3')]()[_0x72b8('0xb7')](checkIsActive(_0x3e79cb,_0x3e79cb[_0x72b8('0x71')]))[_0x72b8('0xb7')](checkInterval(_0x3e79cb))['then'](_0x3dc40b['checkIsTrunkReachable'](_0x3e79cb))[_0x72b8('0xb7')](_0x3dc40b[_0x72b8('0x135')](_0x3e79cb['dialGlobalInterval'],_0x3e79cb[_0x72b8('0x153')],_0x3e79cb[_0x72b8('0x3b')],_0x3e79cb))[_0x72b8('0xb7')](_0x3dc40b[_0x72b8('0x136')](_0x3e79cb['Interval'],_0x3e79cb[_0x72b8('0x153')],_0x3e79cb[_0x72b8('0x3b')],_0x3e79cb))[_0x72b8('0xb7')](_0x3dc40b['launchHandleIvr'](_0x3e79cb))[_0x72b8('0xbd')](loggerCatchQueueSummary(_0x72b8('0x155'),_0x3e79cb));}else{notSendMessagesCampaign(_0x3e79cb);}}}};function getCallerIdRandom(_0x26686d,_0x4c247e){var _0x37893d;var _0x4d314f;var _0x5343e6;if(_0x4c247e<=0x0){_0x4c247e=0x1;}_0x37893d=new RegExp(_0x72b8('0x156')+_0x4c247e+'}$');_0x4d314f=Math[_0x72b8('0x157')](0xa,_0x4c247e-0x1);_0x5343e6=Math['pow'](0xa,_0x4c247e)-0x1;return util[_0x72b8('0x76')]('%s',_[_0x72b8('0x158')](_0x26686d,_0x37893d,_[_0x72b8('0x159')](_0x4d314f,_0x5343e6)));}function extractCalleridName(_0x1975ab){var _0x4b2e32=_0x1975ab[_0x72b8('0x15a')](/"(.*?)"/);return _0x4b2e32?_0x4b2e32[0x1]:_0x1975ab;}function extractCalleridNumber(_0x1b919d){var _0x55bd21=_0x1b919d[_0x72b8('0x15a')](/<(.*?)>/);return _0x55bd21?_0x55bd21[0x1]:_0x1b919d;}Dialer['prototype'][_0x72b8('0x15b')]=function(_0xb97388,_0xe9685b){var _0x7b542c=this;var _0x1d1b98=uuid['v4']();this[_0x72b8('0x21')][_0x1d1b98]=new Action(_0xb97388,_0xe9685b,_0x1d1b98);return new BPromise(function(_0x577364,_0x418f5b){if(_[_0x72b8('0x38')](_0xb97388)&&typeof _0xb97388!=='object'){return _0x418f5b(msgResponse(_0x72b8('0x15c'),'Failure',_0x72b8('0x15d')));}if(_['isUndefined'](_0xe9685b[_0x72b8('0x15e')][_0x72b8('0x15f')])||_0xe9685b[_0x72b8('0x15e')]['phone']===null){return _0x418f5b(msgResponse(_0x72b8('0x15c'),'Failure','contact\x20is\x20undefine'));}var _0x340c93={'XMD-CALLERID':_0x7b542c[_0x72b8('0x21')][_0x1d1b98][_0x72b8('0x160')](),'XMD-AGI':_0xb97388['dialQueueProject']?util[_0x72b8('0x76')](_0x72b8('0x161'),ipAgi,_0xb97388['dialQueueProject']):'NONE','XMD-AGIAFTER':_0xb97388[_0x72b8('0x107')]?util[_0x72b8('0x76')](_0x72b8('0x161'),ipAgi,_0xb97388[_0x72b8('0x107')]):_0x72b8('0x162'),'XMD-QUEUE':_0xb97388[_0x72b8('0x48')]===_0x72b8('0x49')?util['format'](_0x72b8('0x163'),_0xb97388[_0x72b8('0x3b')],_0xb97388[_0x72b8('0x164')]||'',_0xb97388[_0x72b8('0x165')]?'c':'',_0xb97388[_0x72b8('0x166')]||0x3):_0x72b8('0x162'),'XMD-CONTACTID':_0xe9685b[_0x72b8('0xf5')],'XMD-CDRTYPE':_0x72b8('0x7'),'CALLERID(all)':_0x7b542c[_0x72b8('0x21')][_0x1d1b98][_0x72b8('0x160')](),'XMD-AMD':_0xb97388[_0x72b8('0xdb')]?_0x72b8('0x167'):_0x72b8('0x162'),'XMD-DESTINATION':_0x72b8('0xda')};if(_0xb97388[_0x72b8('0xdb')]){_0x340c93['XMD-AMDINITIALSILENCE']=_0xb97388['dialAMDInitialSilence']||0x9c4;_0x340c93[_0x72b8('0x168')]=_0xb97388['dialAMDGreeting']||0x5dc;_0x340c93[_0x72b8('0x169')]=_0xb97388['dialAMDAfterGreetingSilence']||0x320;_0x340c93[_0x72b8('0x16a')]=_0xb97388['dialAMDTotalAnalysisTime']||0x1388;_0x340c93[_0x72b8('0x16b')]=_0xb97388[_0x72b8('0x16c')]||0x64;_0x340c93[_0x72b8('0x16d')]=_0xb97388[_0x72b8('0x16e')]||0x32;_0x340c93['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0xb97388[_0x72b8('0x16f')]||0x3;_0x340c93[_0x72b8('0x170')]=_0xb97388['dialAMDSilenceThreshold']||0x100;_0x340c93[_0x72b8('0x171')]=_0xb97388[_0x72b8('0x172')]||0x1388;}if(_0xb97388[_0x72b8('0x48')]==='outbound'){_0x340c93[_0x72b8('0x173')]=_0xe9685b[_0x72b8('0xcf')];}else{_0x340c93[_0x72b8('0x174')]=_0xe9685b[_0x72b8('0xd0')];}for(var _0x5d82f3 in _0xe9685b[_0x72b8('0x15e')]){if(typeof _0xe9685b[_0x72b8('0x15e')][_0x5d82f3]!==_0x72b8('0xc8')){if(isNotNull(_0xe9685b[_0x72b8('0x15e')][_0x5d82f3])&&_0x5d82f3!=='id'&&_0x5d82f3!==_0x72b8('0x175')&&_0x5d82f3!==_0x72b8('0x176')&&_0x5d82f3!=='updatedAt'){_0x340c93[util['format'](_0x72b8('0x177'),'XMD-',_['toUpper'](_0x5d82f3))]=_0xe9685b[_0x72b8('0x15e')][_0x5d82f3];}}}var _0x36d1d3=_0x7b542c[_0x72b8('0xd4')](_0xb97388[_0x72b8('0x70')])?getCallerId(_0xb97388['Trunk']['callerid'],_0xb97388['dialOriginateCallerIdName'],_0xb97388[_0x72b8('0x178')]>0x0?getCallerIdRandom(_0xb97388[_0x72b8('0x179')],_0xb97388[_0x72b8('0x178')]):_0xb97388[_0x72b8('0x179')]):getCallerId(_[_0x72b8('0xab')](_0xb97388['TrunkBackup'])?_0xb97388[_0x72b8('0x70')][_0x72b8('0x17a')]:_0xb97388[_0x72b8('0x17b')][_0x72b8('0x17a')],_0xb97388[_0x72b8('0x57')],_0xb97388[_0x72b8('0x178')]>0x0?getCallerIdRandom(_0xb97388[_0x72b8('0x179')],_0xb97388[_0x72b8('0x178')]):_0xb97388['dialOriginateCallerIdNumber']);if(_0x36d1d3){_0x340c93[_0x72b8('0x17c')]=_0x7b542c[_0x72b8('0x21')][_0x1d1b98]['originatecalleridname']=extractCalleridName(_0x36d1d3);_0x340c93['XMD-ORIGINATECALLERIDNUM']=_0x7b542c[_0x72b8('0x21')][_0x1d1b98][_0x72b8('0x17d')]=extractCalleridNumber(_0x36d1d3);}return ami[_0x72b8('0x13e')]({'actionid':_0x1d1b98,'action':_0x72b8('0x15c'),'channel':_0x7b542c[_0x72b8('0xd4')](_0xb97388[_0x72b8('0x70')])?util[_0x72b8('0x76')]('SIP/%s/%s%s',_0xb97388[_0x72b8('0x70')]['name'],isNotNull(_0xb97388[_0x72b8('0x59')])?_0xb97388[_0x72b8('0x59')]['trim']()||'':'',_0xb97388[_0x72b8('0x17e')]>0x0?_0xe9685b[_0x72b8('0x15e')][_0x72b8('0x15f')][_0x72b8('0x17f')](_0xb97388[_0x72b8('0x17e')]):_0xe9685b[_0x72b8('0x15e')][_0x72b8('0x15f')]):util[_0x72b8('0x76')]('SIP/%s/%s%s',_['isNil'](_0xb97388[_0x72b8('0x17b')])?_0xb97388[_0x72b8('0x70')][_0x72b8('0x3b')]:_0xb97388[_0x72b8('0x17b')][_0x72b8('0x3b')],isNotNull(_0xb97388[_0x72b8('0x59')])?_0xb97388[_0x72b8('0x59')][_0x72b8('0x180')]()||'':'',_0xb97388[_0x72b8('0x17e')]>0x0?_0xe9685b[_0x72b8('0x15e')][_0x72b8('0x15f')][_0x72b8('0x17f')](_0xb97388[_0x72b8('0x17e')]):_0xe9685b[_0x72b8('0x15e')][_0x72b8('0x15f')]),'callerid':_0x36d1d3,'Exten':_0x72b8('0xda'),'Context':_0x72b8('0x181'),'Priority':'1','variable':_0x340c93,'timeout':(_0xb97388[_0x72b8('0x58')]||0x1e)*0x3e8,'async':!![],'channelid':_0x1d1b98})[_0x72b8('0xb7')](function(_0x43ab1c){return _0x577364(_0x43ab1c);})[_0x72b8('0xbd')](function(_0x50f29a){_0xb97388['outboundOriginateFailureCallsDay']+=0x1;var _0x2157f1=new History(_0x7b542c[_0x72b8('0x21')][_0x1d1b98]);logger[_0x72b8('0x93')](util[_0x72b8('0x76')](_0x72b8('0x182'),JSON['stringify'](_0x50f29a)));_0x2157f1['state']=0xe;_0x2157f1[_0x72b8('0xde')]='OriginateError';_0x2157f1[_0x72b8('0xa5')]=moment()[_0x72b8('0x76')](_0x72b8('0xf4'));_0x2157f1['endtime']=_0x2157f1[_0x72b8('0xa5')];_0x7b542c[_0x72b8('0xc6')](_0x2157f1)[_0x72b8('0xbd')](loggerCatch('[originate][error]'));_0x7b542c[_0x72b8('0xc5')](_0x2157f1)[_0x72b8('0xbd')](loggerCatch('[originate][error]'))['finally'](function(){delete _0x7b542c[_0x72b8('0x21')][_0x1d1b98];return _0x418f5b(msgResponse(_0x72b8('0x15c'),_0x72b8('0x43'),_0x72b8('0x183')));});});});};Dialer[_0x72b8('0xa6')][_0x72b8('0x2d')]=function(_0x298672){var _0x4d3084=this[_0x72b8('0x21')][_0x298672[_0x72b8('0x11a')]];if(_0x4d3084){delete this[_0x72b8('0x21')][_0x298672[_0x72b8('0x11a')]];_0x4d3084[_0x72b8('0x10d')]=moment()[_0x72b8('0x76')](_0x72b8('0xf4'));var _0x4fda1d=_0x4d3084[_0x72b8('0x48')]===_0x72b8('0x75')?this['campaigns'][_0x4d3084[_0x72b8('0xb0')]]:this[_0x72b8('0xaf')][_0x4d3084[_0x72b8('0x184')]()];if(!this[_0x72b8('0x185')](_0x298672[_0x72b8('0x186')])){this[_0x72b8('0xae')](_0x4fda1d);return this[_0x72b8('0x187')](_0x4d3084,_0x4fda1d,_0x298672)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x188')));}this[_0x72b8('0xa8')][_0x298672[_0x72b8('0xd6')]]=_0x4d3084;}};Dialer['prototype'][_0x72b8('0x189')]=function(_0x5825c7,_0x5aa982,_0x14e6f6){var _0x535caa=new History(_0x5aa982);if(_0x535caa[_0x72b8('0xe8')]+_0x535caa[_0x72b8('0xe9')]+_0x535caa[_0x72b8('0x18a')]+_0x535caa['countnosuchnumberretry']+_0x535caa[_0x72b8('0xf9')]+_0x535caa[_0x72b8('0xfa')]+_0x535caa[_0x72b8('0xeb')]+_0x535caa[_0x72b8('0xec')]>=_0x14e6f6['dialGlobalMaxRetry']-0x1){return!![];}switch(_0x5825c7){case 0x3:if(_0x535caa[_0x72b8('0x18a')]>=_0x14e6f6['dialNoAnswerMaxRetry']-0x1){return!![];}this[_0x72b8('0xbc')]({'active':![],'countnoanswerretry':_0x535caa[_0x72b8('0x18a')]+=0x1,'scheduledat':moment()[_0x72b8('0xf2')](_0x14e6f6['dialNoAnswerRetryFrequency'],_0x72b8('0xf3'))[_0x72b8('0x76')](_0x72b8('0xf4')),'ContactId':_0x535caa[_0x72b8('0xf5')],'ListId':_0x535caa[_0x72b8('0x110')],'VoiceQueueId':_0x535caa[_0x72b8('0xcf')]||undefined,'CampaignId':_0x535caa[_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x535caa[_0x72b8('0xe8')]>=_0x14e6f6[_0x72b8('0x18b')]-0x1){return!![];}this[_0x72b8('0xbc')]({'active':![],'countbusyretry':_0x535caa[_0x72b8('0xe8')]+=0x1,'scheduledat':moment()[_0x72b8('0xf2')](_0x14e6f6[_0x72b8('0x18c')],_0x72b8('0xf3'))[_0x72b8('0x76')](_0x72b8('0xf4')),'ContactId':_0x535caa['ContactId'],'ListId':_0x535caa['ListId'],'VoiceQueueId':_0x535caa[_0x72b8('0xcf')]||undefined,'CampaignId':_0x535caa[_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x18d')));break;case 0x8:if(_0x535caa[_0x72b8('0xe9')]>=_0x14e6f6['dialCongestionMaxRetry']-0x1){return!![];}this['rescheduleContact']({'active':![],'countcongestionretry':_0x535caa[_0x72b8('0xe9')]+=0x1,'scheduledat':moment()['add'](_0x14e6f6['dialCongestionRetryFrequency'],'minutes')[_0x72b8('0x76')](_0x72b8('0xf4')),'ContactId':_0x535caa[_0x72b8('0xf5')],'ListId':_0x535caa['ListId'],'VoiceQueueId':_0x535caa['VoiceQueueId']||undefined,'CampaignId':_0x535caa[_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x18e')));break;case 0x0:if(_0x535caa[_0x72b8('0xea')]>=_0x14e6f6[_0x72b8('0x18f')]-0x1){return!![];}else{this[_0x72b8('0xbc')]({'active':![],'countnosuchnumberretry':_0x535caa['countnosuchnumberretry']+=0x1,'scheduledat':moment()[_0x72b8('0xf2')](_0x14e6f6[_0x72b8('0x190')],_0x72b8('0xf3'))[_0x72b8('0x76')](_0x72b8('0xf4')),'ContactId':_0x535caa[_0x72b8('0xf5')],'ListId':_0x535caa[_0x72b8('0x110')],'VoiceQueueId':_0x535caa[_0x72b8('0xcf')]||undefined,'CampaignId':_0x535caa[_0x72b8('0xd0')]||undefined})['catch'](loggerCatch(_0x72b8('0x191')));}break;case 0xa:if(_0x535caa[_0x72b8('0xf9')]>=_0x14e6f6[_0x72b8('0x192')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countdropretry':_0x535caa[_0x72b8('0xf9')]+=0x1,'scheduledat':moment()[_0x72b8('0xf2')](_0x14e6f6[_0x72b8('0x193')],'minutes')[_0x72b8('0x76')](_0x72b8('0xf4')),'ContactId':_0x535caa[_0x72b8('0xf5')],'ListId':_0x535caa[_0x72b8('0x110')],'VoiceQueueId':_0x535caa[_0x72b8('0xcf')]||undefined,'CampaignId':_0x535caa['CampaignId']||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x111')));break;case 0xb:if(_0x535caa[_0x72b8('0xfa')]>=_0x14e6f6[_0x72b8('0x194')]-0x1){return!![];}this[_0x72b8('0xbc')]({'active':![],'countabandonedretry':_0x535caa[_0x72b8('0xfa')]+=0x1,'scheduledat':moment()[_0x72b8('0xf2')](_0x14e6f6[_0x72b8('0x117')],_0x72b8('0xf3'))[_0x72b8('0x76')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x535caa[_0x72b8('0xf5')],'ListId':_0x535caa[_0x72b8('0x110')],'VoiceQueueId':_0x535caa[_0x72b8('0xcf')]||undefined,'CampaignId':_0x535caa[_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x118')));break;case 0x13:if(_0x535caa['countmachineretry']>=_0x14e6f6[_0x72b8('0xf0')]-0x1){return!![];}this['rescheduleContact']({'active':![],'countmachineretry':_0x535caa[_0x72b8('0xeb')]+=0x1,'scheduledat':moment()['add'](_0x14e6f6[_0x72b8('0xfc')],_0x72b8('0xf3'))[_0x72b8('0x76')](_0x72b8('0xf4')),'ContactId':_0x535caa[_0x72b8('0xf5')],'ListId':_0x535caa['ListId'],'VoiceQueueId':_0x535caa['VoiceQueueId']||undefined,'CampaignId':_0x535caa['CampaignId']||undefined})['catch'](loggerCatch('[rescheduleContact][Machine]'));break;case 0x14:if(_0x535caa[_0x72b8('0xec')]>=_0x14e6f6[_0x72b8('0x195')]-0x1){return!![];}this[_0x72b8('0xbc')]({'active':![],'countagentrejectretry':_0x535caa['countagentrejectretry']+=0x1,'scheduledat':moment()[_0x72b8('0xf2')](_0x14e6f6[_0x72b8('0x196')],'minutes')[_0x72b8('0x76')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x535caa[_0x72b8('0xf5')],'ListId':_0x535caa[_0x72b8('0x110')],'VoiceQueueId':_0x535caa['VoiceQueueId']||undefined,'CampaignId':_0x535caa[_0x72b8('0xd0')]||undefined})['catch'](loggerCatch('[rescheduleContact][AgentReject]'));break;default:return!![];}};Dialer['prototype'][_0x72b8('0x187')]=function(_0x31aba5,_0x447a38,_0x40cc2f){var _0x796ae=this;var _0x5b34c8=new History(_0x31aba5);return new BPromise(function(_0x45c95b,_0x53549f){if(_['isUndefined'](_0x447a38)&&typeof _0x447a38!==_0x72b8('0x197')){return _0x53549f(msgResponse(_0x72b8('0x198'),_0x72b8('0x13b'),_0x72b8('0x199')));}if(_['isUndefined'](_0x40cc2f)&&typeof _0x40cc2f!==_0x72b8('0x197')){return _0x53549f(msgResponse(_0x72b8('0x198'),_0x72b8('0x13b'),_0x72b8('0x19a')));}switch(_0x40cc2f['reason']){case'0':_0x447a38[_0x72b8('0x5f')]+=0x1;_0x5b34c8[_0x72b8('0xa3')]=0x0;_0x5b34c8['statedesc']=_0x72b8('0x19b');_0x5b34c8[_0x72b8('0xea')]+=0x1;_0x5b34c8['countglobal']+=0x1;ami[_0x72b8('0x47')]('custom:agentnosuchnumber',ut[_0x72b8('0x19c')](_0x31aba5,_0x72b8('0x19d')));_0x796ae[_0x72b8('0xc6')](_0x5b34c8)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xe7')));if(_0x796ae[_0x72b8('0x189')](0x0,_0x31aba5,_0x447a38)){if(_0x5b34c8['countnosuchnumberretry']>=_0x447a38[_0x72b8('0x18f')]){_0x796ae['createStateFinal'](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x19e'));}else{_0x796ae[_0x72b8('0xee')](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x19e'));}}break;case'3':_0x447a38['outboundNoAnswerCallsDay']+=0x1;_0x5b34c8['state']=0x3;_0x5b34c8[_0x72b8('0xde')]=_0x72b8('0x19f');_0x5b34c8['countnoanswerretry']+=0x1;_0x5b34c8[_0x72b8('0xe5')]+=0x1;ami[_0x72b8('0x47')](_0x72b8('0x1a0'),ut[_0x72b8('0x19c')](_0x31aba5,_0x72b8('0x1a1')));_0x796ae[_0x72b8('0xc6')](_0x5b34c8)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x1a2')));if(_0x796ae[_0x72b8('0x189')](0x3,_0x31aba5,_0x447a38)){if(_0x5b34c8[_0x72b8('0x18a')]>=_0x447a38[_0x72b8('0x1a3')]){_0x796ae['createStateFinal'](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x1a4'));}else{_0x796ae[_0x72b8('0xee')](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x1a4'));}}break;case'5':_0x447a38[_0x72b8('0x1a5')]+=0x1;_0x5b34c8['state']=0x5;_0x5b34c8['statedesc']='Busy';_0x5b34c8[_0x72b8('0xe8')]+=0x1;_0x5b34c8['countglobal']+=0x1;ami['emit'](_0x72b8('0x1a6'),ut['buildObj'](_0x31aba5,_0x72b8('0x1a7')));_0x796ae['createHistory'](_0x5b34c8)['catch'](loggerCatch(_0x72b8('0x1a8')));if(_0x796ae[_0x72b8('0x189')](0x5,_0x31aba5,_0x447a38)){if(_0x5b34c8['countbusyretry']>=_0x447a38[_0x72b8('0x18b')]){_0x796ae['createStateFinal'](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x1a9'));}else{_0x796ae[_0x72b8('0xee')](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x1a9'));}}break;case'8':_0x447a38['outboundCongestionCallsDay']+=0x1;_0x5b34c8[_0x72b8('0xa3')]=0x8;_0x5b34c8['statedesc']='Congestion';_0x5b34c8[_0x72b8('0xe9')]+=0x1;_0x5b34c8[_0x72b8('0xe5')]+=0x1;ami[_0x72b8('0x47')](_0x72b8('0x1aa'),ut[_0x72b8('0x19c')](_0x31aba5,_0x72b8('0x1ab')));_0x796ae[_0x72b8('0xc6')](_0x5b34c8)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x1ac')));if(_0x796ae[_0x72b8('0x189')](0x8,_0x31aba5,_0x447a38)){if(_0x5b34c8[_0x72b8('0xe9')]>=_0x447a38['dialCongestionMaxRetry']){_0x796ae[_0x72b8('0xfb')](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x1ad'));}else{_0x796ae['stateGlobal'](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x1ad'));}}break;case'11':_0x447a38[_0x72b8('0x1ae')]+=0x1;_0x5b34c8[_0x72b8('0xa3')]=0xb;_0x5b34c8['statedesc']=_0x72b8('0x115');_0x5b34c8['countabandonedretry']+=0x1;_0x5b34c8['countglobal']+=0x1;_0x796ae[_0x72b8('0xc6')](_0x5b34c8)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x119')));if(_0x796ae[_0x72b8('0x189')](0xb,_0x31aba5,_0x447a38)){if(_0x5b34c8[_0x72b8('0xfa')]>=_0x447a38[_0x72b8('0x194')]){_0x796ae[_0x72b8('0xfb')](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x1af'));}else{_0x796ae[_0x72b8('0xee')](_0x5b34c8,_0x45c95b,_0x53549f,'reason\x2011\x20abandoned');}}break;case'20':_0x447a38['outboundRejectCallsDay']+=0x1;_0x5b34c8[_0x72b8('0xa3')]=0x14;_0x5b34c8[_0x72b8('0xde')]=_0x72b8('0x1b0');_0x5b34c8['countagentrejectretry']+=0x1;_0x5b34c8[_0x72b8('0xe5')]+=0x1;ami[_0x72b8('0x47')](_0x72b8('0x1b1'),ut[_0x72b8('0x19c')](_0x31aba5,_0x72b8('0x1b2')));_0x796ae[_0x72b8('0xc6')](_0x5b34c8)['catch'](loggerCatch(_0x72b8('0x1b3')));if(_0x796ae[_0x72b8('0x189')](0x14,_0x31aba5,_0x447a38)){if(_0x5b34c8['countagentrejectretry']>=_0x447a38['dialAgentRejectMaxRetry']){_0x796ae[_0x72b8('0xfb')](_0x5b34c8,_0x45c95b,_0x53549f,'reason\x2020\x20agentreject');}else{_0x796ae[_0x72b8('0xee')](_0x5b34c8,_0x45c95b,_0x53549f,_0x72b8('0x1b4'));}}break;default:_0x447a38[_0x72b8('0x62')]+=0x1;_0x5b34c8['state']=0xc;_0x5b34c8[_0x72b8('0xde')]=_0x40cc2f[_0x72b8('0x105')];_0x796ae[_0x72b8('0xc6')](_0x5b34c8)[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x1b5')));if(_0x796ae[_0x72b8('0x189')](_0x40cc2f[_0x72b8('0x105')],_0x31aba5,_0x447a38)){if(_0x5b34c8['countbusyretry']+_0x5b34c8[_0x72b8('0xe9')]+_0x5b34c8['countnoanswerretry']+_0x5b34c8['countnosuchnumberretry']+_0x5b34c8[_0x72b8('0xf9')]+_0x5b34c8[_0x72b8('0xfa')]+_0x5b34c8[_0x72b8('0xeb')]+_0x5b34c8['countagentrejectretry']>=_0x447a38[_0x72b8('0xed')]){_0x796ae[_0x72b8('0xee')](_0x5b34c8,_0x45c95b,_0x53549f,_0x40cc2f[_0x72b8('0x105')]);}else{_0x796ae[_0x72b8('0xfb')](_0x5b34c8,_0x45c95b,_0x53549f,_0x40cc2f[_0x72b8('0x105')]);}}}});};Dialer[_0x72b8('0xa6')]['stateGlobal']=function(_0x182fdb,_0x6e4419,_0x39071e,_0x4db29e){var _0x1cb24b=new Final(_0x182fdb);_0x1cb24b[_0x72b8('0xa3')]=0xf;_0x1cb24b['statedesc']=_0x72b8('0x1b6');this[_0x72b8('0xfb')](_0x1cb24b,_0x6e4419,_0x39071e,_0x4db29e);};Dialer[_0x72b8('0xa6')]['createStateFinal']=function(_0x2f8e57,_0x3faddb,_0x2348e0,_0x948f1f){this[_0x72b8('0xc5')](_0x2f8e57)[_0x72b8('0xb7')](function(){return _0x3faddb(msgResponse(_0x72b8('0x198'),'Success',_0x948f1f));})[_0x72b8('0xbd')](function(){return _0x2348e0(msgResponse(_0x72b8('0x1b7'),_0x72b8('0x13b'),_0x72b8('0x1b8')));});};Dialer[_0x72b8('0xa6')][_0x72b8('0x14f')]=function(_0x1a8cd3){var _0x26eee6=_0x1a8cd3[_0x72b8('0x1b9')]/0x64;var _0x98139e=_0x1a8cd3[_0x72b8('0x5e')]/(_0x1a8cd3[_0x72b8('0x5e')]+_0x1a8cd3['outboundAnswerCallsDay']);var _0x3e34d9=Math[_0x72b8('0x1ba')](_0x1a8cd3[_0x72b8('0x6c')]*(_0x1a8cd3[_0x72b8('0x1bb')]/0x64));var _0x5059ac=Math[_0x72b8('0x1ba')](_0x1a8cd3[_0x72b8('0x6c')]*(_0x1a8cd3[_0x72b8('0x1bc')]/0x64));var _0x5e6130=_0x1a8cd3[_0x72b8('0x4c')]+_0x1a8cd3[_0x72b8('0x4f')];var 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if(ifInterval(_0x1a8cd3[_0x72b8('0x1c1')],_0x1a8cd3[_0x72b8('0x25')])){this[_0x72b8('0x14c')](_0x1a8cd3,0x1);loggerPredictiveCalls['info']('[startMethodPredictive][StartProgressive][Loop]',_0x1a8cd3[_0x72b8('0x25')],_0x1a8cd3['name']);_0x1a8cd3[_0x72b8('0x87')]=0x0;_0x1a8cd3['predictiveIntervalErlangCallsDroppedCalls']=0x0;}else if(_0x26eee6<_0x98139e&&_0x1a8cd3[_0x72b8('0x1c2')]==='dropRate'){freeVariablesPredictive(_0x1a8cd3);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x1c3'),_0x72b8('0x1c4'),_0x98139e,_0x72b8('0x25'),_0x1a8cd3['name']);}else if(_0x37d53e<_0x1a8cd3['predictiveIntervalErlangCallsDroppedCalls']&&_0x1a8cd3[_0x72b8('0x1c2')]===_0x72b8('0x1c5')){freeVariablesPredictive(_0x1a8cd3);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x1c6'),_0x72b8('0x1c7'),_0x37d53e,_0x72b8('0x1c8'),_0x1a8cd3[_0x72b8('0x69')],'startProgressive',_0x1a8cd3[_0x72b8('0x3b')]);}else if(!ifInterval(_0x1a8cd3[_0x72b8('0x1c1')],_0x1a8cd3[_0x72b8('0x25')])&&_['isUndefined'](_0x1a8cd3[_0x72b8('0x24')])&&!_[_0x72b8('0x38')](_0x1a8cd3[_0x72b8('0x25')])){_0x1a8cd3['startPredictive']=moment()['format'](_0x72b8('0xf4'));loggerPredictive[_0x72b8('0x7b')](_0x1a8cd3[_0x72b8('0x3b')],_0x72b8('0x1c9'),_0x1a8cd3[_0x72b8('0x24')]);this['averageHandleTime'](_0x1a8cd3[_0x72b8('0x1c1')])['then'](this[_0x72b8('0x1ca')](_0x1a8cd3))[_0x72b8('0xb7')](mergeDataErlangB(_0x1a8cd3))[_0x72b8('0xb7')](this[_0x72b8('0x1cb')](_0x1a8cd3))['catch'](loggerCatchPredictive('Predictive\x20after\x20first\x20interval',_0x1a8cd3));}else if(!ifInterval(_0x1a8cd3['dialPredictiveInterval'],_0x1a8cd3[_0x72b8('0x24')])){_0x1a8cd3[_0x72b8('0x69')]=0x0;_0x1a8cd3[_0x72b8('0x24')]=moment()[_0x72b8('0x76')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive[_0x72b8('0x7b')](_0x1a8cd3['name'],_0x72b8('0x1cc'),_0x1a8cd3['startPredictive']);clearInterval(_0x1a8cd3['handlePredictive']);_0x1a8cd3[_0x72b8('0x8f')]=undefined;this[_0x72b8('0xba')](_0x1a8cd3['dialPredictiveInterval'])[_0x72b8('0xb7')](this[_0x72b8('0x1ca')](_0x1a8cd3))['then'](mergeDataErlangB(_0x1a8cd3))['then'](this[_0x72b8('0x1cb')](_0x1a8cd3))[_0x72b8('0xbd')](loggerCatchPredictive(_0x72b8('0x1cd'),_0x1a8cd3));}else if(_0x1a8cd3[_0x72b8('0x6c')]&&_0x5e6130<_0x1a8cd3[_0x72b8('0x6c')]-_0x5059ac){freeVariablesPredictive(_0x1a8cd3);loggerPredictive['info'](_0x1a8cd3[_0x72b8('0x3b')],_0x72b8('0x1ce'),_0x5e6130,')\x20are\x20less\x20than\x20threshold\x20(',_0x1a8cd3[_0x72b8('0x6c')],'-',_0x5059ac,'=',_0x1a8cd3[_0x72b8('0x6c')]-_0x5059ac,')');}else if(_0x1a8cd3[_0x72b8('0x6c')]&&_0x5e6130>_0x1a8cd3[_0x72b8('0x6c')]+_0x3e34d9){freeVariablesPredictive(_0x1a8cd3);loggerPredictive[_0x72b8('0x7b')](_0x1a8cd3[_0x72b8('0x3b')],_0x72b8('0x1ce'),_0x5e6130,_0x72b8('0x1cf'),_0x1a8cd3['predictiveIntervalAvailable'],'+',_0x3e34d9,'=',_0x1a8cd3[_0x72b8('0x6c')]+_0x3e34d9,')');}};Dialer[_0x72b8('0xa6')]['getDataPredictive']=function(_0x110232){var _0x3a4f07=this;return function(_0x9530fb){return new BPromise(function(_0x21a222,_0x3444b7){_['merge'](_0x110232,_0x9530fb[0x0]);if(checkGetDataPredictive(_0x9530fb[0x0])){var _0x2ef393=_0x110232[_0x72b8('0x6c')]=_0x110232['talking']+_0x110232[_0x72b8('0x4c')];var _0x2c113e=_0x110232[_0x72b8('0x1c1')]*0x3c;var _0x58e8f4=_0x9530fb[0x0][_0x72b8('0x65')]+_0x9530fb[0x0][_0x72b8('0x64')];var _0x4a3c1f=(_0x9530fb[0x0][_0x72b8('0x63')]+_0x9530fb[0x0][_0x72b8('0x67')]+_0x9530fb[0x0][_0x72b8('0x66')])/_0x9530fb[0x0][_0x72b8('0x82')];_0x110232[_0x72b8('0x6a')]=_0x4a3c1f>0x0?_0x4a3c1f:0x1;switch(_0x110232['dialPredictiveOptimization']){case _0x72b8('0x1c5'):var _0x38dc81=_0x110232['dialPredictiveOptimizationPercentage']/0x64;return _0x3a4f07[_0x72b8('0x1d0')](_0x2ef393,_0x2c113e,_0x58e8f4,_0x4a3c1f,_0x38dc81)['then'](function(_0x1844f0){return _0x21a222(_0x1844f0);});case _0x72b8('0x1d1'):var _0x10c03f=_0x110232[_0x72b8('0x1b9')]/0x64;return _0x3a4f07['busyFactor'](_0x2ef393,_0x2c113e,_0x58e8f4,_0x4a3c1f,_0x10c03f)[_0x72b8('0xb7')](function(_0x4eada9){return _0x21a222(_0x4eada9);});default:return _0x3444b7(msgResponse(_0x72b8('0x1d2'),_0x72b8('0x13b'),_0x72b8('0x1d3')));}}else{return _0x3444b7(msgResponse(_0x72b8('0x1d2'),_0x72b8('0x13b'),_0x72b8('0x1d4')));}});};};Dialer[_0x72b8('0xa6')]['getDataPredictiveOld']=function(_0x25d792){var _0x232597=this;return function(_0x1bc58e){return new BPromise(function(_0x2edcfc,_0x517503){_[_0x72b8('0xcc')](_0x25d792,_0x1bc58e[0x0]);if(checkGetDataPredictive(_0x1bc58e[0x0])){loggerPredictive['info'](JSON[_0x72b8('0x44')](_0x1bc58e[0x0]));if(_0x25d792[_0x72b8('0x1c2')]===_0x72b8('0x1c5')){return _0x232597[_0x72b8('0xc3')](_0x25d792['id'])['then'](function(_0x275486){var _0xd9395b=_0x25d792[_0x72b8('0x4d')]-_0x275486[0x0][_0x72b8('0x1d5')];var _0x1daabd=_0x25d792[_0x72b8('0x1c1')]*0x3c;var _0x37610f=_0x1bc58e[0x0][_0x72b8('0x65')]+_0x1bc58e[0x0][_0x72b8('0x64')];var _0x19b34d=(_0x1bc58e[0x0][_0x72b8('0x63')]+_0x1bc58e[0x0][_0x72b8('0x67')]+_0x1bc58e[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x1bc58e[0x0][_0x72b8('0x82')];var _0x24959f=_0x25d792[_0x72b8('0x1b9')]/0x64;_0x25d792[_0x72b8('0x6b')]=_0x275486[0x0][_0x72b8('0x1d5')]||0x0;_0x25d792['predictiveIntervalHitRate']=_0x19b34d>0x0?_0x19b34d:0x1;return _0x232597['abandonmentRate'](_0xd9395b,_0x1daabd,_0x37610f,_0x19b34d,_0x24959f);})[_0x72b8('0xb7')](function(_0x5df808){return _0x2edcfc(_0x5df808);})[_0x72b8('0xbd')](function(_0x345b04){return _0x517503(msgResponse('[CatchErlangB]',_0x72b8('0x13b'),JSON[_0x72b8('0x44')](_0x345b04)));});}if(_0x25d792['dialPredictiveOptimization']===_0x72b8('0x1d1')){return _0x232597[_0x72b8('0xc3')](_0x25d792['id'])[_0x72b8('0xb7')](function(_0x2756d9){var _0x2cb586=_0x25d792[_0x72b8('0x4d')]-_0x2756d9[0x0][_0x72b8('0x1d5')];var _0x54194d=_0x25d792[_0x72b8('0x1c1')]*0x3c;var _0x1d3eab=_0x1bc58e[0x0]['predictiveIntervalAvgTalktime']+_0x1bc58e[0x0][_0x72b8('0x64')];var _0xe1555c=(_0x1bc58e[0x0]['predictiveIntervalAnsweredCalls']+_0x1bc58e[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x1bc58e[0x0][_0x72b8('0x66')])/_0x1bc58e[0x0][_0x72b8('0x82')];var _0x456509=_0x25d792[_0x72b8('0x1b9')]/0x64;_0x25d792[_0x72b8('0x6b')]=_0x2756d9[0x0][_0x72b8('0x1d5')]||0x0;_0x25d792[_0x72b8('0x6a')]=_0xe1555c>0x0?_0xe1555c:0x1;return _0x232597[_0x72b8('0x1d6')](_0x2cb586,_0x54194d,_0x1d3eab,_0xe1555c,_0x456509);})[_0x72b8('0xb7')](function(_0x415bed){return _0x2edcfc(_0x415bed);})[_0x72b8('0xbd')](function(_0x52d2f8){return _0x517503(msgResponse(_0x72b8('0x1d7'),'Failure',JSON[_0x72b8('0x44')](_0x52d2f8)));});}}else{return _0x517503(msgResponse(_0x72b8('0x1d2'),_0x72b8('0x13b'),_0x72b8('0x1d4')));}});};};Dialer[_0x72b8('0xa6')]['startMethodPredictive']=function(_0x480cb8){var _0x4a5745=this;return function(){var _0x529e01=0x0;var _0x3be466=Math[_0x72b8('0x1bd')](_0x480cb8[_0x72b8('0x89')]*0x3e8);if(_0x3be466>0x0){_0x3be466=_0x3be466<0x64?0x64:_0x3be466;loggerPredictive[_0x72b8('0x7b')](_0x480cb8['name'],_0x72b8('0x1d8'),_0x3be466,'milliseconds');_0x480cb8[_0x72b8('0x8f')]=setInterval(function(){_0x4a5745[_0x72b8('0x8f')](_0x480cb8);loggerPredictiveCalls[_0x72b8('0x7b')](_0x72b8('0x1d9'),_0x529e01+=0x1);},_0x3be466);}else{loggerPredictive[_0x72b8('0x7b')](_0x480cb8[_0x72b8('0x3b')],_0x72b8('0x1da'));}};};Dialer['prototype'][_0x72b8('0x1db')]=function(_0x4ae429,_0x21cdd8){var _0x59572e=this;return function(_0x27843f){if(_[_0x72b8('0x79')](_0x27843f)){if(_['isNil'](_0x21cdd8[_0x72b8('0xce')])||!_0x21cdd8[_0x72b8('0x1dc')]){if(_0x4ae429[_0x72b8('0x56')]===_0x72b8('0x8')){_0x4ae429[_0x72b8('0x121')]=_['isUndefined'](_0x4ae429[_0x72b8('0x121')])?!![]:_0x4ae429[_0x72b8('0x121')];var _0x24382d=uuid['v4']();_0x59572e[_0x72b8('0x21')][_0x24382d]=new Action(_0x4ae429,_0x21cdd8,_0x24382d);loggerBooked[_0x72b8('0x7b')](_0x72b8('0x1dd'),_0x24382d,_0x72b8('0x1de'),JSON[_0x72b8('0x44')](_0x4ae429[_0x72b8('0x121')]),_0x72b8('0x1df'),_0x4ae429[_0x72b8('0x3b')]);if(_0x4ae429[_0x72b8('0x121')]){_0x4ae429['queueStatusComplete']=![];_0x59572e[_0x72b8('0x11f')][_0x59572e[_0x72b8('0x21')][_0x24382d][_0x72b8('0xb0')]]=[];ami[_0x72b8('0x13e')]({'actionid':_0x24382d,'action':'queuestatus','queue':_0x4ae429['name']})['catch'](function(){_0x59572e[_0x72b8('0xae')](_0x4ae429);_0x59572e[_0x72b8('0xbc')]({'active':![],'ContactId':_0x59572e[_0x72b8('0x21')][_0x24382d][_0x72b8('0xf5')],'ListId':_0x59572e[_0x72b8('0x21')][_0x24382d][_0x72b8('0x110')],'VoiceQueueId':_0x59572e[_0x72b8('0x21')][_0x24382d][_0x72b8('0xcf')]||undefined,'CampaignId':_0x59572e[_0x72b8('0x21')][_0x24382d][_0x72b8('0xd0')]||undefined})['catch'](loggerCatch(_0x72b8('0x1e0')));delete _0x59572e[_0x72b8('0x21')][_0x24382d];});}else{loggerBooked['info'](_0x72b8('0x1e1'),JSON[_0x72b8('0x44')](_0x4ae429[_0x72b8('0x121')]),_0x72b8('0x1df'),_0x4ae429['name']);_0x59572e['updateOriginated'](_0x4ae429);_0x59572e[_0x72b8('0xbc')]({'active':![],'ContactId':_0x59572e[_0x72b8('0x21')][_0x24382d][_0x72b8('0xf5')],'ListId':_0x59572e[_0x72b8('0x21')][_0x24382d][_0x72b8('0x110')],'VoiceQueueId':_0x59572e['actions'][_0x24382d][_0x72b8('0xcf')]||undefined,'CampaignId':_0x59572e[_0x72b8('0x21')][_0x24382d][_0x72b8('0xd0')]||undefined})[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x1e0')));delete _0x59572e[_0x72b8('0x21')][_0x24382d];}}else{return _0x59572e['actionOriginate'](_0x4ae429,_0x21cdd8);}}else{if(getDiff(_0x21cdd8[_0x72b8('0x1e2')])<_0x4ae429[_0x72b8('0x1e3')]*0x3c){if(_0x21cdd8[_0x72b8('0x1e4')]&&!_0x21cdd8[_0x72b8('0x1e4')][_0x72b8('0x1e5')]){_0x59572e[_0x72b8('0x1b')][_0x72b8('0x124')](_0x21cdd8['id'])[_0x72b8('0x12b')](function(){_0x59572e[_0x72b8('0xae')](_0x4ae429);});}else{_0x59572e[_0x72b8('0xbe')]({'active':![]},_0x21cdd8['id'],0x1)['finally'](function(){_0x59572e[_0x72b8('0xae')](_0x4ae429);});}}else{_0x4ae429[_0x72b8('0x1e6')]+=0x1;_0x59572e[_0x72b8('0xae')](_0x4ae429);if(_0x4ae429[_0x72b8('0x1e7')]){_0x59572e[_0x72b8('0xbc')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x21cdd8[_0x72b8('0xf5')],'ListId':_0x21cdd8['ListId'],'VoiceQueueId':_0x21cdd8[_0x72b8('0xcf')]||undefined,'CampaignId':_0x21cdd8[_0x72b8('0xd0')]||undefined})['catch'](loggerCatch(_0x72b8('0x1e8')));_0x59572e[_0x72b8('0xc6')](createObjHistory(_0x4ae429,_0x21cdd8,'RECALLINQUEUE',0x17,'RecallInQueue'))[_0x72b8('0xbd')](loggerCatch(_0x72b8('0x1e9')));}else{_0x59572e[_0x72b8('0xcb')](createObjHistory(_0x4ae429,_0x21cdd8,'RECALLFAILEDTIMEOUT',0x16,_0x72b8('0x1ea')),'[Originate][HistoryRecallClose][historyCatch]',_0x72b8('0x1eb'));}}}}else{_0x4ae429[_0x72b8('0x1ec')]+=0x1;_0x59572e['saveInDb'](createObjHistory(_0x4ae429,_0x21cdd8,'BLACKLIST',0xd,_0x72b8('0x1ed')),'[Originate][historyBlacklist]','[Originate][MoveBlacklist]');throw'inBlackList';}};};Dialer[_0x72b8('0xa6')][_0x72b8('0x1ee')]=function(_0xd5e27e){var _0x22095f=this;var _0x3141be=_0xd5e27e[_0x72b8('0x1ef')]-_0xd5e27e[_0x72b8('0x6d')]-_0xd5e27e[_0x72b8('0x1f0')];emitCampaignSummary(_0xd5e27e);if(_0x3141be>0x0){if(_0x3141be>this[_0x72b8('0x1f')]){_0x3141be=this[_0x72b8('0x1f')];}_0xd5e27e[_0x72b8('0x1f0')]+=_0x3141be;this[_0x72b8('0xc2')](_0xd5e27e['id'],_0x3141be,_0xd5e27e['dialOrderByScheduledAt'])['then'](function(_0x803e85){_0xd5e27e[_0x72b8('0x1f0')]-=_0x3141be;_0xd5e27e['temp']=_0xd5e27e['temp']>0x0?_0xd5e27e['temp']:0x0;if(!checkContactEmpty(_0x803e85)){_0xd5e27e[_0x72b8('0x39')]=_0x72b8('0x9a');logger[_0x72b8('0x7b')](_0x72b8('0x1f1')+_0xd5e27e['name']);}else{_0xd5e27e[_0x72b8('0x6d')]+=_0x803e85[_0x72b8('0x95')];_0xd5e27e[_0x72b8('0x39')]=_0x72b8('0x1f2');for(var _0x3c9eec=0x0;_0x3c9eec<_0x803e85[_0x72b8('0x95')];_0x3c9eec+=0x1){_0xd5e27e[_0x72b8('0x1f3')]+=0x1;if(_[_0x72b8('0xab')](_0x803e85[_0x3c9eec])||_[_0x72b8('0xab')](_0x803e85[_0x3c9eec]['Contact'])||_[_0x72b8('0xab')](_0x803e85[_0x3c9eec][_0x72b8('0x15e')]['phone'])){_0x22095f[_0x72b8('0x1f4')](_0x72b8('0x1f5'),_0xd5e27e,_0x803e85[_0x3c9eec]);}else{_0x22095f['checkIsBlackListIvr'](_['pick'](_0x803e85[_0x3c9eec],[_0x72b8('0xd0'),_0x72b8('0x1f6')]))[_0x72b8('0xb7')](_0x22095f[_0x72b8('0x1db')](_0xd5e27e,_0x803e85[_0x3c9eec]))[_0x72b8('0xbd')](_0x22095f[_0x72b8('0xca')](_0x72b8('0x1f7'),_0xd5e27e));}}}})[_0x72b8('0xbd')](loggerGetContactDialer(_0x72b8('0x1f8'),_0xd5e27e,_0x3141be));}};Dialer[_0x72b8('0xa6')][_0x72b8('0x14c')]=function(_0x5ee4db,_0x180b3c){var _0x5b1fe8=this;var _0x225113=[];var _0x50972d=_0x180b3c>=0x1?_0x180b3c:0x1;if(_0x5ee4db[_0x72b8('0x56')]===_0x72b8('0x8')){_0x50972d=0x1;}var _0x521c62=Math[_0x72b8('0x1bd')](_0x5ee4db[_0x72b8('0x4c')]*_0x50972d)-_0x5ee4db[_0x72b8('0x6d')]-_0x5ee4db[_0x72b8('0x1f0')];emitVoiceQueueSummary(_0x5ee4db);if(_0x5ee4db[_0x72b8('0x1f9')]>0x0){var _0x1c14f4=_0x5ee4db[_0x72b8('0x1f9')]-_0x5ee4db[_0x72b8('0x6d')]-_0x5ee4db['talking']-_0x5ee4db[_0x72b8('0x1f0')]-_0x5ee4db[_0x72b8('0x9b')];if(_0x521c62>_0x1c14f4){_0x521c62=_0x1c14f4;}}if(_0x521c62>0x0){if(_0x5ee4db['dialMethod']===_0x72b8('0x8')){_0x521c62=0x1;}if(_0x521c62>this[_0x72b8('0x1f')]){_0x521c62=this[_0x72b8('0x1f')];}_0x5ee4db[_0x72b8('0x1f0')]+=_0x521c62;for(var _0x39c0b5 in this[_0x72b8('0x1d')]){if(typeof this[_0x72b8('0x1d')][_0x39c0b5]!==_0x72b8('0xc8')){if(this[_0x72b8('0x1d')][_0x39c0b5][_0x72b8('0xa3')]===_0x72b8('0x1fa')&&this[_0x72b8('0x1d')][_0x39c0b5]['status']===_0x72b8('0x1fb')){_0x225113[_0x72b8('0x120')](this[_0x72b8('0x1d')][_0x39c0b5]['id']);}}}this[_0x72b8('0xc0')](_0x5ee4db['id'],_0x225113,_0x521c62,_0x5ee4db[_0x72b8('0x1fc')])[_0x72b8('0xb7')](function(_0x308883){_0x5ee4db[_0x72b8('0x1f0')]-=_0x521c62;_0x5ee4db['temp']=_0x5ee4db[_0x72b8('0x1f0')]>0x0?_0x5ee4db[_0x72b8('0x1f0')]:0x0;if(!checkContactEmpty(_0x308883)){_0x5b1fe8['countReScheduled'](_0x5ee4db)[_0x72b8('0xb7')](sendMessageReschedule(_0x5ee4db))[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xb5')));}else{_0x5ee4db['originated']+=_0x308883[_0x72b8('0x95')];_0x5ee4db[_0x72b8('0x39')]=_0x5ee4db[_0x72b8('0x56')]==='booked'?_0x72b8('0x167'):_0x72b8('0x1f2');for(var _0x84184=0x0;_0x84184<_0x308883[_0x72b8('0x95')];_0x84184+=0x1){if(_[_0x72b8('0xab')](_0x308883[_0x84184])||_[_0x72b8('0xab')](_0x308883[_0x84184][_0x72b8('0x15e')])||_[_0x72b8('0xab')](_0x308883[_0x84184][_0x72b8('0x15e')][_0x72b8('0x15f')])){_0x5b1fe8[_0x72b8('0x1f4')](_0x72b8('0x1f5'),_0x5ee4db,_0x308883[_0x84184]);}else{_0x5b1fe8[_0x72b8('0xb6')](_[_0x72b8('0xcd')](_0x308883[_0x84184],[_0x72b8('0xcf'),_0x72b8('0x1f6')]))[_0x72b8('0xb7')](_0x5b1fe8[_0x72b8('0x1db')](_0x5ee4db,_0x308883[_0x84184]))[_0x72b8('0xbd')](_0x5b1fe8[_0x72b8('0xca')](_0x72b8('0x1f5'),_0x5ee4db));}}}})[_0x72b8('0xbd')](loggerGetContactDialer(_0x72b8('0x1fd'),_0x5ee4db,_0x521c62));}};Dialer[_0x72b8('0xa6')]['handlePredictive']=function(_0x5e6273){if(_0x5e6273['dialLimitQueue']>0x0){var _0x3ff62a=_0x5e6273['dialLimitQueue']-_0x5e6273[_0x72b8('0x6d')]-_0x5e6273[_0x72b8('0x4f')];if(_0x3ff62a>0x0){this[_0x72b8('0x1fe')](_0x5e6273);}else{loggerPredictiveCalls['info']('[handlePredictive][limitChannel]');}}else{this['tryOriginatePredictive'](_0x5e6273);}};Dialer[_0x72b8('0xa6')][_0x72b8('0x1fe')]=function(_0x2eaecc){var _0x3fb0d5=this;var _0x3bdc57=[];_0x2eaecc[_0x72b8('0x6d')]+=0x1;for(var _0x34e5fb in this[_0x72b8('0x1d')]){if(typeof this[_0x72b8('0x1d')][_0x34e5fb]!==_0x72b8('0xc8')){if(this[_0x72b8('0x1d')][_0x34e5fb][_0x72b8('0xa3')]===_0x72b8('0x1fa')&&this[_0x72b8('0x1d')][_0x34e5fb][_0x72b8('0xac')]===_0x72b8('0x1fb')){_0x3bdc57['push'](this[_0x72b8('0x1d')][_0x34e5fb]['id']);}}}this[_0x72b8('0xc0')](_0x2eaecc['id'],_0x3bdc57,0x1,_0x2eaecc[_0x72b8('0x1fc')])[_0x72b8('0xb7')](function(_0x59fdce){if(!checkContactEmpty(_0x59fdce)){checkContactLowerLimitOriginate(_0x2eaecc,0x1,0x0);_0x3fb0d5[_0x72b8('0xb4')](_0x2eaecc)[_0x72b8('0xb7')](sendMessageReschedule(_0x2eaecc))[_0x72b8('0xbd')](loggerCatch(_0x72b8('0xb5')));}else{_0x2eaecc[_0x72b8('0x39')]=_0x72b8('0x1f2');if(_[_0x72b8('0xab')](_0x59fdce[0x0])||_['isNil'](_0x59fdce[0x0][_0x72b8('0x15e')])||_['isNil'](_0x59fdce[0x0][_0x72b8('0x15e')][_0x72b8('0x15f')])){_0x3fb0d5[_0x72b8('0x1f4')](_0x72b8('0x1f5'),_0x2eaecc,_0x59fdce[0x0]);}else{_0x3fb0d5['checkIsBlackList'](_[_0x72b8('0xcd')](_0x59fdce[0x0],[_0x72b8('0xcf'),_0x72b8('0x1f6')]))[_0x72b8('0xb7')](_0x3fb0d5[_0x72b8('0x1db')](_0x2eaecc,_0x59fdce[0x0]))[_0x72b8('0xbd')](_0x3fb0d5[_0x72b8('0xca')](_0x72b8('0x1ff'),_0x2eaecc));}}})[_0x72b8('0xbd')](loggerGetContactDialer(_0x72b8('0x200'),_0x2eaecc,0x1));emitVoiceQueueSummary(_0x2eaecc);};Dialer[_0x72b8('0xa6')][_0x72b8('0x1d0')]=function(_0x15db40,_0x8d97bb,_0x55ebec,_0x2279aa,_0x35df47,_0x69000b){loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x201'));loggerPredictive[_0x72b8('0x7b')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x15db40);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x202'),_0x8d97bb);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x203'),_0x55ebec);loggerPredictive[_0x72b8('0x7b')]('P:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x2279aa);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x204'),_0x35df47);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x81'));return new BPromise(function(_0x3f8f90,_0x5cc520){if(_0x15db40<=0x0||isNaN(_0x15db40)){return _0x5cc520(msgResponse(_0x72b8('0x205'),_0x72b8('0x43'),_0x72b8('0x206')+_0x15db40));}if(_0x55ebec<=0x0||isNaN(_0x55ebec)){return _0x5cc520(msgResponse(_0x72b8('0x205'),_0x72b8('0x43'),'Ts\x20=\x20'+_0x55ebec));}if(_0x2279aa<=0x0||isNaN(_0x2279aa)){return _0x5cc520(msgResponse(_0x72b8('0x205'),_0x72b8('0x43'),_0x72b8('0x207')+_0x2279aa));}if(_0x8d97bb<=0x0||isNaN(_0x8d97bb)){return _0x5cc520(msgResponse('[abandonmentRate]','Error',_0x72b8('0x208')+_0x8d97bb));}if(_0x35df47<=0x0||isNaN(_0x35df47)){return _0x5cc520(msgResponse(_0x72b8('0x205'),'Error',_0x72b8('0x209')+_0x35df47));}_0x69000b=_0x69000b||0x0;var _0x4f15c0=0x1/_0x55ebec;var _0x442fb7=0x0;var _0x2017b8=0x0;var _0x490854=0x0;var _0x2a1b4e=0x0;for(var _0x33c892=0x0;_0x490854<_0x35df47;_0x33c892+=0x1){_0x2017b8=_0x33c892/_0x8d97bb;_0x442fb7=(_0x2279aa*_0x2017b8+_0x69000b)/_0x4f15c0;_0x490854=erlangb(_0x442fb7,_0x15db40);_0x2a1b4e=_0x442fb7/_0x15db40*(0x1-erlangb(_0x442fb7,_0x15db40));}return _0x3f8f90({'erlangCalls':_0x33c892,'erlangCallToSecond':_0x8d97bb/_0x33c892,'erlangAbandonmentRate':_0x490854,'erlangBusyFactor':_0x2a1b4e});});};Dialer['prototype']['busyFactor']=function(_0x1ce364,_0x236cd7,_0x2f4961,_0x2b5901,_0x516eb1,_0x2994f4){loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x20a'));loggerPredictive[_0x72b8('0x7b')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1ce364);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x202'),_0x236cd7);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x203'),_0x2f4961);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x20b'),_0x2b5901);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x20c'),_0x516eb1);loggerPredictive[_0x72b8('0x7b')](_0x72b8('0x81'));return new BPromise(function(_0x486136,_0x4a4fe8){if(_0x1ce364<=0x0||isNaN(_0x1ce364)){return _0x4a4fe8(msgResponse(_0x72b8('0x20d'),_0x72b8('0x43'),_0x72b8('0x206')+_0x1ce364));}if(_0x2f4961<=0x0||isNaN(_0x2f4961)){return _0x4a4fe8(msgResponse(_0x72b8('0x20d'),_0x72b8('0x43'),_0x72b8('0x20e')+_0x2f4961));}if(_0x2b5901<=0x0||isNaN(_0x2b5901)){return _0x4a4fe8(msgResponse('[busyFactor]',_0x72b8('0x43'),_0x72b8('0x207')+_0x2b5901));}if(_0x236cd7<=0x0||isNaN(_0x236cd7)){return _0x4a4fe8(msgResponse(_0x72b8('0x20d'),'Error','interval\x20=\x20'+_0x236cd7));}if(_0x516eb1<=0x0||isNaN(_0x516eb1)){return _0x4a4fe8(msgResponse(_0x72b8('0x20d'),_0x72b8('0x43'),_0x72b8('0x20f')+_0x516eb1));}_0x2994f4=_0x2994f4||0x0;var _0x3d037b=0x1/_0x2f4961;var _0x2903e9=0x0;var _0x6be925=0x0;var _0x3bc2a6=0x0;var _0x3e204e=0x0;for(var _0x216cb0=0x0;_0x3e204e<_0x516eb1;_0x216cb0+=0x1){_0x6be925=_0x216cb0/_0x236cd7;_0x2903e9=(_0x2b5901*_0x6be925+_0x2994f4)/_0x3d037b;_0x3bc2a6=erlangb(_0x2903e9,_0x1ce364);_0x3e204e=_0x2903e9/_0x1ce364*(0x1-erlangb(_0x2903e9,_0x1ce364));}return _0x486136({'erlangCalls':_0x216cb0,'erlangCallToSecond':_0x236cd7/_0x216cb0,'erlangAbandonmentRate':_0x3bc2a6,'erlangBusyFactor':_0x3e204e});});};module['exports']=Dialer;
\ No newline at end of file
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_0x39a51a=function(_0x4116ff){while(--_0x4116ff){_0x19bf84['push'](_0x19bf84['shift']());}};_0x39a51a(++_0x577081);}(_0x10c6,0x134));var _0x610c=function(_0x2ae80e,_0x364045){_0x2ae80e=_0x2ae80e-0x0;var _0x52717c=_0x10c6[_0x2ae80e];return _0x52717c;};'use strict';var util=require(_0x610c('0x0'));var _=require(_0x610c('0x1'));var uuid=require(_0x610c('0x2'));var moment=require(_0x610c('0x3'));var rr=require('rr');var Redis=require(_0x610c('0x4'));var utils=require(_0x610c('0x5'));var hopperUtils=require(_0x610c('0x6'));var ut=require(_0x610c('0x7'));var config=require('../../../config/environment/');var logger=require(_0x610c('0x8'))('dialer');var loggerBooked=require(_0x610c('0x8'))('booked');var loggerPredictive=require(_0x610c('0x8'))('predictive');var loggerPredictiveCalls=require(_0x610c('0x8'))(_0x610c('0x9'));var loggerSyncQueueSummary=require(_0x610c('0x8'))(_0x610c('0xa'));var ami=require(_0x610c('0xb'));config[_0x610c('0xc')]=_[_0x610c('0xd')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x610c('0xe'))(new Redis(config[_0x610c('0xc')]));var cmHopper=require(_0x610c('0xf'));var voiceQueueRt=require(_0x610c('0x10'));var RpcSetting=require(_0x610c('0x11'));var Interval=require('../rpc/interval');var Action=require(_0x610c('0x12'));var History=require('./models/history');var Final=require(_0x610c('0x13'));var AgentComplete=require(_0x610c('0x14'));var QueueCallerAbandon=require(_0x610c('0x15'));var Hangup=require('./models/hangup');var ipAgi=process['env'][_0x610c('0x16')]||_0x610c('0x17');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x610c('0x18')]['enqueue']=function(_0x3d134e){this[_0x610c('0x19')]=this['tail']?this['tail'][_0x610c('0x1a')](_0x3d134e):_0x3d134e();};function Dialer(_0x39c37f,_0x4b0439){this[_0x610c('0x1b')]=new Sequence();this[_0x610c('0x1c')]=_0x4b0439;this[_0x610c('0x1d')]=_0x39c37f[_0x610c('0x1d')];this['campaigns']=_0x39c37f[_0x610c('0x1e')];this[_0x610c('0x1f')]=_0x39c37f['agents'];this[_0x610c('0x20')]=_0x39c37f[_0x610c('0x20')];this[_0x610c('0x21')]=config[_0x610c('0x21')]||0x2;this[_0x610c('0x22')]={};this[_0x610c('0x23')]={};this[_0x610c('0x24')]={};this[_0x610c('0x25')]={};this[_0x610c('0x26')]={};this[_0x610c('0x27')]={};this[_0x610c('0x28')]={};this[_0x610c('0x29')]={};this[_0x610c('0x2a')]={};this[_0x610c('0x2b')]={};this[_0x610c('0x2c')]={};ami['on'](_0x610c('0x2d'),this['syncAgentConnect'][_0x610c('0x2e')](this));ami['on'](_0x610c('0x2f'),this[_0x610c('0x30')]['bind'](this));ami['on'](_0x610c('0x31'),this[_0x610c('0x32')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x33'),this[_0x610c('0x34')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x35'),this['syncQueueSummary'][_0x610c('0x2e')](this));ami['on'](_0x610c('0x36'),this[_0x610c('0x37')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x38'),this[_0x610c('0x39')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x3a'),this['syncNewExten'][_0x610c('0x2e')](this));ami['on']('varset',this[_0x610c('0x3b')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x3c'),this['syncQueueMember']['bind'](this));ami['on'](_0x610c('0x3d'),this[_0x610c('0x3e')][_0x610c('0x2e')](this));this[_0x610c('0x3f')]();this[_0x610c('0x40')]();RpcSetting[_0x610c('0x41')]()[_0x610c('0x42')](function(_0x85c5a3){previewRecallmeReminderInterval=_0x85c5a3[_0x610c('0x43')];});}function isNotNull(_0x55a243){return _0x55a243!==null&&!_[_0x610c('0x44')](_0x55a243);}function msgResponse(_0x142a8d,_0x3e2a0f,_0x27c02d){return{'action':_0x142a8d,'response':_0x3e2a0f,'message':_0x27c02d,'stack':_0x27c02d};}function emit(_0x2a2c6e,_0x579295,_0x3a2678){io['to'](_0x2a2c6e)['emit'](_0x579295,_0x3a2678);}function emitOutboundVoiceQueueSummary(_0x3f5c0f){if(_0x3f5c0f[_0x610c('0x45')]===_0x610c('0x46')){logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util['inspect'](_0x3f5c0f,{'showHidden':![],'depth':null}));emit(util[_0x610c('0x47')]('voice:queue:%s',_0x3f5c0f[_0x610c('0x48')]),'voice_queue:save',_0x3f5c0f);}}function checkGetDataPredictive(_0x288365){if(isNotNull(_0x288365)&&!_[_0x610c('0x49')](_0x288365)){loggerPredictive[_0x610c('0x4a')](_0x610c('0x4b'));loggerPredictive[_0x610c('0x4a')](_0x610c('0x4c'),_0x288365[_0x610c('0x4d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x4e'),_0x288365[_0x610c('0x4f')]);loggerPredictive['info']('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x288365['predictiveIntervalDroppedCallsTimeout']);loggerPredictive['info'](_0x610c('0x50'),_0x288365[_0x610c('0x51')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x52'),_0x288365[_0x610c('0x53')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x54'),_0x288365[_0x610c('0x55')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));if(_0x288365[_0x610c('0x4d')]>0x0){if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x55')])&&_0x288365[_0x610c('0x55')]>0x0){return!![];}loggerPredictive[_0x610c('0x4a')](_0x610c('0x57'));if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x53')])&&_0x288365[_0x610c('0x53')]>0x0){return!![];}loggerPredictive['info']('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive['info'](_0x610c('0x58'));}}else{loggerPredictive[_0x610c('0x4a')](_0x610c('0x59'));}return![];}function mergeDataErlangB(_0x40eda5){return function(_0x3079a4){loggerPredictive['info'](_0x610c('0x5a'));loggerPredictive[_0x610c('0x4a')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3079a4[_0x610c('0x5b')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5c'),_0x3079a4[_0x610c('0x5d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4['erlangAbandonmentRate']);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5f'),_0x3079a4[_0x610c('0x60')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4[_0x610c('0x61')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));_['merge'](_0x40eda5,_0x3079a4);};}function ifInterval(_0x379c16,_0x3ead35){if(_[_0x610c('0x44')](_0x3ead35)){return![];}return utils['getSeconds'](undefined,_0x3ead35)<_0x379c16*0x3c;}function clearPredictiveAttributes(_0x5da689){if(_0x5da689[_0x610c('0x28')]){_0x5da689['startProgressive']=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startProgressive\x20value\x20cleared');}if(_0x5da689[_0x610c('0x27')]){_0x5da689[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startPredictive\x20value\x20cleared');}if(_0x5da689['handlePredictive']){clearInterval(_0x5da689[_0x610c('0x63')]);_0x5da689[_0x610c('0x63')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],_0x610c('0x64'));}}function loggerCatchPredictive(_0x2892c2,_0x2551ca){return function(_0x35ec0c){loggerPredictive['error'](_0x2551ca[_0x610c('0x48')],_0x2892c2);loggerPredictive[_0x610c('0x65')](_0x35ec0c[_0x610c('0x66')]);clearPredictiveAttributes(_0x2551ca);};}function loggerCatch(_0x25e348){return function(_0x3bd56c){logger[_0x610c('0x65')](_0x25e348,util[_0x610c('0x67')](_0x3bd56c,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x5d5344,_0xac01ac,_0x3b2106){return function(_0x1e3c6a){utils[_0x610c('0x68')](_0xac01ac,_0x3b2106,0x0);logger['error'](_0x5d5344,util['inspect'](_0x1e3c6a,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x3bf2df){return function(_0x3b99a9){if(isNotNull(_0x3b99a9)&&isNotNull(_0x3b99a9[0x0])){if(_0x3b99a9[0x0]['contactsRescheduled']>0x0){_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x6b')];logger[_0x610c('0x4a')](_0x610c('0x6c')+_0x3bf2df[_0x610c('0x48')],_0x3b99a9[0x0][_0x610c('0x6d')],_0x610c('0x6e'));}else{_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NO_AVAILABLE_CONTACTS'];logger[_0x610c('0x4a')]('[getContactDialer2][Empty]'+_0x3bf2df['name']);}}};}function createObjHistory(_0x3ccd98,_0x10c8f1,_0x40f2d6,_0x1b8a40,_0x904047){_0x3ccd98['message']=_0x40f2d6;var _0x5a27da=new Action(_0x3ccd98,_0x10c8f1);var _0x3db891=new History(_0x5a27da);_0x3db891['state']=_0x1b8a40;_0x3db891[_0x610c('0x6f')]=_0x904047;_0x3db891[_0x610c('0x70')]=_0x5a27da[_0x610c('0x71')];return _0x3db891;}function unlockQueueStatus(_0x137671,_0x923406){setTimeout(function(){if(_[_0x610c('0x44')](_0x137671[_0x610c('0x72')])){loggerBooked['error'](_0x610c('0x73'),_0x923406);}_0x137671['queueStatusComplete']=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0x74'),_0x923406,JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x137671,[_0x610c('0x48'),'queueStatusComplete'])));},0x1f3);}function checkInterval(_0xdf999d){return function(){if(!isNotNull(_0xdf999d['Interval'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_0xdf999d['Interval']['Intervals'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_[_0x610c('0x49')](_0xdf999d['Interval']['Intervals']))){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NULL_INTERVAL'];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}};}function checkIsIVRCampaignActive(_0x4202a1){return function(){if(!utils[_0x610c('0x79')](_0x4202a1)){_0x4202a1['message']=utils[_0x610c('0x6a')][_0x610c('0x7a')];throw _0x4202a1[_0x610c('0x48')]+_0x610c('0x7b');}};}function emitCampaignSummary(_0x710ab8){if(utils['isIVRCampaign'](_0x710ab8)){emit(util[_0x610c('0x47')](_0x610c('0x7c'),_0x710ab8[_0x610c('0x48')]),'campaign:save',_0x710ab8);}}function loggerCatchQueueSummary(_0x59ee99,_0x17d3b1){return function(_0x361161){clearPredictiveAttributes(_0x17d3b1);emitCampaignSummary(_0x17d3b1);loggerSyncQueueSummary[_0x610c('0x62')](_0x59ee99,util[_0x610c('0x67')](_0x361161,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x4a62a6){if(_0x4a62a6[_0x610c('0x7d')]){if(_0x4a62a6[_0x610c('0x7e')]===0x0){_0x4a62a6['sendMessageOneNotActive']=![];_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x7a')];loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x7f'),_0x4a62a6[_0x610c('0x48')],_0x610c('0x80'));}else{_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')]['DISACTIVED'];loggerSyncQueueSummary['debug']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x4a62a6['name'],_0x610c('0x81'));}emitCampaignSummary(_0x4a62a6);}}function myreject(_0xb26900){return function(_0x1cb02c){return _0xb26900(msgResponse(_0x610c('0x82'),_0x610c('0x83'),JSON[_0x610c('0x75')](_0x1cb02c)));};}Dialer['prototype']['isTrunkReachable']=function(_0x4899e1){return!_[_0x610c('0x44')](_0x4899e1)&&_0x4899e1&&!_[_0x610c('0x44')](_0x4899e1[_0x610c('0x48')])&&!_['isUndefined'](_0x4899e1[_0x610c('0x84')])&&_0x4899e1[_0x610c('0x84')]&&(this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x85')||this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x86'));};Dialer[_0x610c('0x18')]['checkIsTrunkReachable']=function(_0x1da6c3){var _0x114c1d=this;return function(){if(!_0x114c1d['isTrunkReachable'](_0x1da6c3[_0x610c('0x87')])){if(!_0x114c1d[_0x610c('0x88')](_0x1da6c3[_0x610c('0x89')])){_0x1da6c3[_0x610c('0x69')]=utils[_0x610c('0x6a')]['TRUNK_NOT_REACHABLE'];throw _0x1da6c3[_0x610c('0x48')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer[_0x610c('0x18')][_0x610c('0x8a')]=function(_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc){var _0x2c4efa=this;return function(){var _0x45b2ba=!![];return _0x2c4efa[_0x610c('0x8b')](_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc,_0x45b2ba);};};Dialer[_0x610c('0x18')]['checkIfTimeIntervals']=function(_0x2f3555,_0xdb2a36,_0x354f07,_0x24f02a){var _0x2cee61=this;return function(){var _0x53d7e1=![];return _0x2cee61[_0x610c('0x8b')](_0x2f3555['Intervals'],_0xdb2a36,_0x354f07,_0x24f02a,_0x53d7e1);};};Dialer['prototype'][_0x610c('0x8b')]=function(_0x9a7a39,_0x389ddb,_0x44eeaa,_0x168d95,_0x56130d){var _0x12d389=[];return new Promise(function(_0xbc0957,_0x12c62d){if(!isNotNull(_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x610c('0x49')](_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['EMPTY_INTERVAL'];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+_0x610c('0x8e')));}if(_0x389ddb&&_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['UNKNOWN_TIMEZONE'];return _0x12c62d(msgResponse(_0x610c('0x8c'),'Failure',_0x44eeaa+_0x610c('0x90')+_0x389ddb));}if(_[_0x610c('0x91')](_0x9a7a39)){for(var _0x572f73=0x0;_0x572f73<_0x9a7a39[_0x610c('0x92')];_0x572f73+=0x1){_0x12d389[_0x610c('0x93')](ami[_0x610c('0x94')]({'action':_0x610c('0x95'),'command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39[_0x572f73]['interval'],!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x1d6d58){return _0x1d6d58[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})['catch'](myreject(_0x12c62d)));}}else{_0x12d389['push'](ami[_0x610c('0x94')]({'action':'command','command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39,!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x4820ee){return _0x4820ee[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})[_0x610c('0x99')](myreject(_0x12c62d)));}Promise['all'](_0x12d389)[_0x610c('0x42')](function(_0x5e31db){var _0x48b53b=_['some'](_0x5e31db);if(_0x48b53b){return _0xbc0957(_0x48b53b);}else{_0x168d95['message']=_0x56130d?utils['CAMPAIGN_STATUS'][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];return _0x12c62d(msgResponse(_0x610c('0x9c'),_0x610c('0x8d'),_0x610c('0x9d')+_0x56130d+'\x20'+_0x44eeaa+_0x610c('0x9e')+util[_0x610c('0x67')](_0x9a7a39,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x389ddb));}})['catch'](function(_0xb3cf20){return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0xb3cf20)));});});};Dialer['prototype'][_0x610c('0x3f')]=function(){var _0x5396b6=this;return cmHopper[_0x610c('0xa0')]({'active':![]},{'where':{'active':!![]}})[_0x610c('0x42')](function(){setInterval(function(){_0x5396b6['syncCampaigns']();},0x3e8);});};Dialer[_0x610c('0x18')][_0x610c('0xa1')]=function(){var _0x4483a0=this;var _0x27d90e;for(var _0x554d84 in this['campaigns']){if(typeof this[_0x610c('0x1e')][_0x554d84]!=='undefined'){_0x27d90e=this['campaigns'][_0x554d84];if(utils[_0x610c('0xa2')](_0x27d90e)&&utils[_0x610c('0x79')](_0x27d90e)){_0x27d90e[_0x610c('0x7d')]=!![];Promise[_0x610c('0xa3')]()['then'](checkIsIVRCampaignActive(_0x27d90e))[_0x610c('0x42')](checkInterval(_0x27d90e))['then'](_0x4483a0['checkIsTrunkReachable'](_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0x8a')](_0x27d90e[_0x610c('0xa4')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa6')](_0x27d90e[_0x610c('0xa7')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa8')](_0x27d90e))[_0x610c('0x99')](loggerCatchQueueSummary(_0x610c('0xa9'),_0x27d90e));}else{notSendMessagesCampaign(_0x27d90e);}}}};Dialer['prototype'][_0x610c('0xaa')]=function(_0x216abf){if(_0x216abf[_0x610c('0xab')]!=='predictive'){clearPredictiveAttributes(_0x216abf);}switch(_0x216abf[_0x610c('0xab')]){case'progressive':this['handlePower'](_0x216abf,0x1);break;case _0x610c('0xac'):this[_0x610c('0xad')](_0x216abf,_0x216abf['dialPowerLevel']);break;case _0x610c('0xae'):this[_0x610c('0xae')](_0x216abf);break;case _0x610c('0xaf'):this['handlePower'](_0x216abf,0x1);break;default:logger['error'](_0x610c('0xb0'),_0x216abf[_0x610c('0x48')],'method\x20not\x20recognized');}};Dialer[_0x610c('0x18')]['ifTime']=function(_0x18925d,_0x34816d){var _0x588dfb=_0x18925d['dialTimezone'];var _0x20b70b=_0x34816d?_0x18925d[_0x610c('0xa4')]:_0x18925d[_0x610c('0xa7')][_0x610c('0xb1')];logger[_0x610c('0xb2')]('Dialer::ifTime()',_0x20b70b,_0x588dfb,_0x18925d[_0x610c('0x48')],util['format'](_0x610c('0xb3'),_0x18925d[_0x610c('0x48')],_0x18925d['id']));var _0x398428=null;return Interval[_0x610c('0xb4')](_0x20b70b,_0x588dfb)[_0x610c('0x42')](function(_0x3bee62){if(_0x3bee62===!![]){return _0x3bee62;}else{_0x18925d['message']=_0x34816d?utils[_0x610c('0x6a')][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];_0x398428=msgResponse('[ifTime][promiseAll]',_0x610c('0x8d'),_0x610c('0x9d')+_0x34816d+'\x20'+_0x18925d['name']+_0x610c('0x9e')+util['inspect'](_0x20b70b,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x588dfb);}if(_0x398428!==null){logger[_0x610c('0xb2')](_0x610c('0xb5'),_0x398428);_0x398428[_0x610c('0xb6')]=_0x34816d;throw _0x398428;}})['catch'](function(_0x26719d){logger[_0x610c('0x65')]('AMI\x20IfTime',_0x26719d);throw msgResponse(_0x610c('0x82'),'Error',util[_0x610c('0x67')](_0x26719d,{'showHidden':![],'depth':null}));});};Dialer[_0x610c('0x18')][_0x610c('0xb7')]=function(_0x30ec5b){if(this[_0x610c('0x1d')][_0x30ec5b[_0x610c('0xb8')]]){if(this[_0x610c('0x25')][_0x30ec5b['uniqueid']]&&this['uniqueId'][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0x45')]!=='ivr'){this[_0x610c('0xba')](this['voiceQueues'][_0x30ec5b[_0x610c('0xb8')]]);this[_0x610c('0x25')][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0xbb')]=moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer[_0x610c('0x18')][_0x610c('0x34')]=function(_0x59abe6){var _0x416db3=this[_0x610c('0x25')][_0x59abe6['uniqueid']];if(this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]){if(_0x416db3&&_0x416db3[_0x610c('0x45')]!=='ivr'){delete this[_0x610c('0x25')][_0x59abe6['uniqueid']];this[_0x610c('0x1d')][_0x59abe6['queue']]['outboundAnswerCallsDay']+=0x1;var _0x5ec47a=new AgentComplete(_0x416db3,_0x59abe6);if(_0x59abe6[_0x610c('0xbc')]===_0x610c('0xbd')){_0x5ec47a['agiafterat']=this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]['dialQueueProject2']&&this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]][_0x610c('0xbe')]?moment()[_0x610c('0x47')](_0x610c('0xbf')):undefined;}hopperUtils[_0x610c('0xc0')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc1')));hopperUtils[_0x610c('0xc2')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc3')));}}};Dialer[_0x610c('0x18')][_0x610c('0x30')]=function(_0xbf14ae){var _0x4ccf9e=this['uniqueId'][_0xbf14ae[_0x610c('0xb9')]];var _0x32ee33=this;var _0x523f95=![];var _0x589465;var _0x222497;if(this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]){if(_0x4ccf9e&&_0x4ccf9e['type']!==_0x610c('0xc4')){delete this[_0x610c('0x25')][_0xbf14ae[_0x610c('0xb9')]];this['updateOriginated'](this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]);_0x4ccf9e[_0x610c('0xc5')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0xf27662=new QueueCallerAbandon(_0x4ccf9e,_0xbf14ae);if(utils[_0x610c('0xc6')](_0x4ccf9e[_0x610c('0xc5')],_0x4ccf9e['responsetime'])>=_0x4ccf9e['dialQueueTimeout']){this[_0x610c('0x1d')][_0xbf14ae['queue']][_0x610c('0xc7')]+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['outboundDropCallsDayTimeout']+=0x1;this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xc8')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xa;_0xf27662[_0x610c('0x6f')]=_0x610c('0xca');_0xf27662[_0x610c('0xcb')]='TIMEOUT';_0xf27662['agiafterat']=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialQueueProject2']?moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0xf27662[_0x610c('0xcc')]+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]['dialDropRetryFrequency'];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e['voiceQueue'])[_0x610c('0x42')](function(_0x453da4){_0x523f95=_0x453da4['additional']==0x1;if(_0xf27662[_0x610c('0xcc')]>=_0x32ee33['voiceQueues'][_0xbf14ae['queue']]['dialDropMaxRetry']){_0x32ee33[_0x610c('0xd0')](_0xf27662,_0x453da4[_0x610c('0xd1')]);}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0xf27662[_0x610c('0xcc')],'scheduledat':moment()['add'](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e['ListId'],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));var _0x59e19c=new History(_0xf27662);_0x59e19c['state']=0xa;_0x59e19c[_0x610c('0x6f')]=_0x610c('0xca');_0x59e19c[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x59e19c[_0x610c('0x70')]=_0x59e19c[_0x610c('0x71')];_0x59e19c[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x59e19c['calleridnum']=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x59e19c)['catch'](loggerCatch('[syncAgentComplete][createHistory][10]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}else{this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdc')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xb;_0xf27662[_0x610c('0x6f')]=_0x610c('0xdd');_0xf27662['dropreason']=_0x610c('0xde');_0xf27662['countabandonedretry']+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e[_0x610c('0xe0')])[_0x610c('0x42')](function(_0x1c8d0a){if(_0xf27662['countabandonedretry']>=_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialAbandonedMaxRetry']){_0x32ee33['queueCallerAbandonCreateState'](_0xf27662,_0x1c8d0a['additional']);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0xf27662[_0x610c('0xe1')],'scheduledat':moment()[_0x610c('0xe2')](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e[_0x610c('0xe3')],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));var _0x57c10a=new History(_0xf27662);_0x57c10a['state']=0xb;_0x57c10a[_0x610c('0x6f')]=_0x610c('0xdd');_0x57c10a[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x57c10a[_0x610c('0x70')]=_0x57c10a[_0x610c('0x71')];_0x57c10a[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x57c10a[_0x610c('0xda')]=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x57c10a)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}}}};Dialer[_0x610c('0x18')][_0x610c('0xe5')]=function(_0x469d81){if(this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]]){this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81[_0x610c('0xe6')];}if(this[_0x610c('0x25')][_0x469d81['uniqueid']]){this[_0x610c('0x25')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81['channel'];}};Dialer[_0x610c('0x18')][_0x610c('0xe7')]=function(_0x1ab3f7){if(!this[_0x610c('0x23')][_0x1ab3f7['actionid']]){return;}var _0x3c16b6=this['voiceQueues'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]]['strategy']||_0x610c('0xe9');if(_0x3c16b6==='roundrobin'){if(this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]&&_[_0x610c('0xea')](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')])&&_0x1ab3f7[_0x610c('0xec')]==='1'&&_0x1ab3f7['paused']==='0'){if(this['agents'][_0x1ab3f7[_0x610c('0xed')]]){if(!this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]){this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]=!![];this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')]=!![];this['actions'][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];}}}}else if(_0x3c16b6==='rrmemory'){if(this[_0x610c('0x23')][_0x1ab3f7['actionid']]){if(this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]]){this['actions'][_0x1ab3f7['actionid']][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];if(_[_0x610c('0xea')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]])){this['queueBooked'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]['queue']]=[];}this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7['actionid']][_0x610c('0xb8')]]['push'](_[_0x610c('0xee')](_['pick'](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]],['idHopper',_0x610c('0xed')]),{'status':_0x1ab3f7[_0x610c('0xec')],'paused':_0x1ab3f7[_0x610c('0xef')]}));}}}};Dialer['prototype'][_0x610c('0x3e')]=function(_0x34df19){if(!this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]){return;}var _0x2e3e14=this;var _0x111375=this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xb8')]];var _0x472fae=_0x111375[_0x610c('0xf0')]||'rrmemory';if(_0x472fae===_0x610c('0xf1')){if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]){this[_0x610c('0x1c')][_0x610c('0xf2')](this['actions'][_0x34df19[_0x610c('0xe8')]]['idHopper'],this['actions'][_0x34df19['actionid']][_0x610c('0xed')])['catch'](function(_0x1d9907){logger[_0x610c('0x65')](_0x610c('0xf3'),util[_0x610c('0x67')](_0x1d9907,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14['updateOriginated'](_0x2e3e14['voiceQueues'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);_0x2e3e14[_0x610c('0x1f')][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]]['locked']=![];delete _0x2e3e14[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);});}else{this['updateOriginated'](this['voiceQueues'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xf4')));delete this[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);}}else if(_0x472fae===_0x610c('0xe9')){var _0x3d2329;if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&!_[_0x610c('0x49')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']])){if(this['queueBookedRR'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]){this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this[_0x610c('0x2b')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2b')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]:this['queueBooked'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]['_rr']||0x0:0x0;}this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')]=this[_0x610c('0x2b')][this['actions'][_0x34df19['actionid']][_0x610c('0xb8')]];for(var _0x269aa9=0x0;_0x269aa9<this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0x92')];_0x269aa9+=0x1){_0x3d2329=rr(this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this['queueBooked'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')];if(_0x3d2329['status']==='1'&&_0x3d2329['paused']==='0'){break;}}if(!_['isNil'](_0x3d2329)){this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=_[_0x610c('0x44')](this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')])?!![]:this['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')];}loggerBooked[_0x610c('0x4a')]('[booked][RR]',_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],[_0x610c('0x48'),'unlockRR'])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));if(!_['isNil'](_0x3d2329)&&_0x3d2329[_0x610c('0xec')]==='1'&&_0x3d2329[_0x610c('0xef')]==='0'&&this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]]['unlockRR']){this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')]=![];this['queueBooked'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]=[];this[_0x610c('0x1c')][_0x610c('0xf2')](_0x3d2329[_0x610c('0xf9')],_0x3d2329[_0x610c('0xed')])[_0x610c('0x99')](function(_0x541f15){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0x610c('0x67')](_0x541f15,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14[_0x610c('0xba')](_0x2e3e14[_0x610c('0x1d')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);setTimeout(function(){_0x2e3e14['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0xfa'),_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x2e3e14[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],['name',_0x610c('0xf6')])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));},0xc7);delete _0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375,_0x34df19[_0x610c('0xe8')]);});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfb'));this[_0x610c('0xba')](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfc'));this[_0x610c('0xba')](this['voiceQueues'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfd'));this['updateOriginated'](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']]['queue']]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this['actions'][_0x34df19[_0x610c('0xe8')]]['ContactId'],'ListId':this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0xfe')));delete this['actions'][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}};Dialer[_0x610c('0x18')][_0x610c('0x32')]=function(_0xd0a159){var _0x4a2b4c=this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];if(_0x4a2b4c){delete this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];_0x4a2b4c[_0x610c('0xff')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0x21c29e=_0x4a2b4c['type']===_0x610c('0xc4')?this[_0x610c('0x1e')][_0x4a2b4c['queue']]:this['voiceQueues'][_0x4a2b4c[_0x610c('0x100')]()];if(_0xd0a159[_0x610c('0x101')]!==_0x610c('0x102')){this[_0x610c('0xba')](_0x21c29e);return this[_0x610c('0x103')](_0x4a2b4c,_0x21c29e,_0xd0a159)[_0x610c('0x99')](loggerCatch(_0x610c('0x104')));}this['uniqueId'][_0xd0a159[_0x610c('0xb9')]]=_0x4a2b4c;}};Dialer[_0x610c('0x18')][_0x610c('0x3b')]=function(_0xbc021d){var _0x299503=this;var _0xfbcd5a=this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];var _0x1625ba;if(!_[_0x610c('0xea')](_0xbc021d)&&!_['isNil'](_0xbc021d['variable'])&&!_[_0x610c('0xea')](_0xbc021d['variable']['amdstatus'])&&_0xbc021d[_0x610c('0x105')]===_0x610c('0x106')&&_0xfbcd5a){if(_0xfbcd5a[_0x610c('0x45')]!==_0x610c('0xc4')&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,_0x610c('0x111')));this[_0x610c('0x112')](_0x1625ba,_0x610c('0x113'),'[syncHangupInAMD]');}if(_0xfbcd5a['type']!=='ivr'&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]===_0x610c('0x114')){return new Promise(function(_0x3e6f29,_0x3a5138){delete _0x299503[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];_0x299503['updateOriginated'](_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['voiceQueues'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x3b2246=_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]];var _0x2d556b=new Hangup(_0xfbcd5a,_0xbc021d);_0x2d556b['state']=0x13;_0x2d556b['statedesc']=_0x610c('0x115');_0x2d556b['membername']='AMD';_0x2d556b['countmachineretry']+=0x1;_0x2d556b[_0x610c('0xcd')]+=0x1;_0x2d556b[_0x610c('0x111')]=!![];ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x2d556b,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x2d556b)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x2d556b[_0x610c('0x116')]+_0x2d556b[_0x610c('0x117')]+_0x2d556b[_0x610c('0x118')]+_0x2d556b[_0x610c('0x119')]+_0x2d556b[_0x610c('0xcc')]+_0x2d556b[_0x610c('0xe1')]+_0x2d556b['countmachineretry']+_0x2d556b['countagentrejectretry']>=_0x3b2246[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x11c'));}else{if(_0x2d556b[_0x610c('0x11d')]>=_0x3b2246[_0x610c('0x11e')]){_0x299503[_0x610c('0x11f')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x120'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x2d556b['countmachineretry'],'scheduledat':moment()['add'](_0x3b2246[_0x610c('0x121')],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2d556b[_0x610c('0xd5')],'ListId':_0x2d556b[_0x610c('0xe3')],'VoiceQueueId':_0x2d556b[_0x610c('0xd6')]||undefined,'CampaignId':_0x2d556b['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x3e6f29({'reschedule':0x1});}}});}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this[_0x610c('0x1e')][_0xfbcd5a['queue']][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,'amd'));this['saveInDb'](_0x1625ba,_0x610c('0x123'),_0x610c('0x124'));}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='MACHINE'){return new Promise(function(_0x108379,_0x50d4b8){delete _0x299503['uniqueId'][_0xbc021d[_0x610c('0xb9')]];_0x299503[_0x610c('0xba')](_0x299503[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;var _0x405259=_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]];var _0x24c6a2=new Hangup(_0xfbcd5a,_0xbc021d);_0x24c6a2[_0x610c('0xc9')]=0x13;_0x24c6a2[_0x610c('0x6f')]='Machine';_0x24c6a2[_0x610c('0x10c')]='AMD';_0x24c6a2['countmachineretry']+=0x1;_0x24c6a2[_0x610c('0xcd')]+=0x1;_0x24c6a2[_0x610c('0x111')]=!![];ami['emit'](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x24c6a2,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x24c6a2)[_0x610c('0x99')](loggerCatch(_0x610c('0x125')));if(_0x24c6a2['countbusyretry']+_0x24c6a2['countcongestionretry']+_0x24c6a2[_0x610c('0x118')]+_0x24c6a2[_0x610c('0x119')]+_0x24c6a2['countdropretry']+_0x24c6a2[_0x610c('0xe1')]+_0x24c6a2[_0x610c('0x11d')]+_0x24c6a2[_0x610c('0x126')]>=_0x405259[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x11c'));}else{if(_0x24c6a2[_0x610c('0x11d')]>=_0x405259[_0x610c('0x11e')]){_0x299503['createStateFinal'](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x120'));}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x24c6a2[_0x610c('0x11d')],'scheduledat':moment()[_0x610c('0xe2')](_0x405259[_0x610c('0x121')],'minutes')[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x24c6a2[_0x610c('0xd5')],'ListId':_0x24c6a2[_0x610c('0xe3')],'VoiceQueueId':_0x24c6a2[_0x610c('0xd6')]||undefined,'CampaignId':_0x24c6a2['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x108379({'reschedule':0x1});}}});}}};Dialer[_0x610c('0x18')]['syncHangup']=function(_0x4308dc){var _0x44766d=this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];var _0x4c8b5e;if(_0x44766d&&_0x44766d[_0x610c('0x45')]===_0x610c('0xc4')){delete this['uniqueId'][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this['campaigns'][_0x44766d[_0x610c('0xb8')]]);this['campaigns'][_0x44766d[_0x610c('0xb8')]][_0x610c('0x127')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);hopperUtils['createHistory'](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x129')));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc['uniqueid']];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d['queue']]);this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['outboundAnswerCallsDay']+=0x1;this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0x10;_0x4c8b5e['statedesc']=_0x610c('0x12a');_0x4c8b5e[_0x610c('0x10c')]=_0x610c('0x12b');hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch('[syncHangupIvr]'));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&!isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]]);this['voiceQueues'][_0x44766d['queue']][_0x610c('0x12c')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0xc;_0x4c8b5e[_0x610c('0x6f')]=_0x4308dc[_0x610c('0x12d')];_0x4c8b5e['membername']='Unknow';hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)['catch'](loggerCatch(_0x610c('0x129')));}};Dialer[_0x610c('0x18')][_0x610c('0xa')]=function(_0x4368ef){var _0x3ac0ab=this;if(!_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]){_0x3ac0ab['queuesSummary'][_0x4368ef[_0x610c('0x48')]]={'running':![]};}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]][_0x610c('0x12e')]===!![]){return;}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef['name']][_0x610c('0x12e')]===![]){_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]['running']=!![];}var _0x1cd149=_0x3ac0ab[_0x610c('0x1d')][_0x4368ef[_0x610c('0x48')]];var _0x4eb1a8=_0x1cd149[_0x610c('0x69')]!==utils[_0x610c('0x6a')][_0x610c('0x7a')];var _0x2ae335=utils[_0x610c('0x12f')](_0x1cd149);_0x1cd149[_0x610c('0x130')]=utils[_0x610c('0x131')](_0x1cd149,_0x3ac0ab['trunks']);Promise['resolve']()[_0x610c('0x42')](function(){if(_0x1cd149['statusMessage']===utils[_0x610c('0x6a')][_0x610c('0x7a')]){if(_0x4eb1a8){clearPredictiveAttributes(_0x1cd149);_0x4368ef['startPredictive']=undefined;_0x4368ef['startProgressive']=undefined;}if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')][_0x610c('0x7a')]){_0x4368ef[_0x610c('0x132')]=0x0;_0x4368ef[_0x610c('0xef')]=0x0;_0x4368ef[_0x610c('0x133')]=0x0;_0x4368ef[_0x610c('0x134')]=0x0;_0x4368ef[_0x610c('0x135')]=0x0;}}else if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')]['ACTIVE']&&!_0x2ae335){return _0x3ac0ab['ifTime'](_0x1cd149,!![])[_0x610c('0x42')](function(){return _0x3ac0ab['ifTime'](_0x1cd149,![]);})[_0x610c('0x42')](function(){return _0x3ac0ab[_0x610c('0xaa')](_0x1cd149);})[_0x610c('0x99')](function(_0x394597){loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x136'),util[_0x610c('0x67')](_0x394597,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x1cd149);});}else{clearPredictiveAttributes(_0x1cd149);}})[_0x610c('0x42')](function(){var _0x57adbc=_0x4368ef[_0x610c('0x137')](_0x1cd149);if(_0x57adbc||_0x1cd149[_0x610c('0x138')]){_0x1cd149[_0x610c('0x138')]=![];_0x4368ef[_0x610c('0x139')](_0x1cd149);Object[_0x610c('0x13a')](_0x1cd149,_0x4368ef);emitOutboundVoiceQueueSummary(_0x4368ef);}_0x3ac0ab['queuesSummary'][_0x1cd149[_0x610c('0x48')]][_0x610c('0x12e')]=![];})['catch'](function(_0x30272c){logger[_0x610c('0x65')](_0x610c('0x136'),util[_0x610c('0x67')](_0x30272c,{'showHidden':![],'depth':null}));_0x3ac0ab[_0x610c('0x2c')][_0x1cd149['name']][_0x610c('0x12e')]=![];});};Dialer[_0x610c('0x18')][_0x610c('0x37')]=_['throttle'](function(){var _0x2f17ae=_[_0x610c('0x13b')](this[_0x610c('0x1d')],function(_0x53a82d){return _0x53a82d['dialPreviewRecallmeReminder'];});var _0x95ab0f=_['filter'](this[_0x610c('0x1f')],function(_0x557c70){return _0x557c70[_0x610c('0x13c')]&&_0x557c70[_0x610c('0xec')]===_0x610c('0x85');});if(_0x2f17ae['length']>0x0&&_0x95ab0f[_0x610c('0x92')]>0x0){return Promise[_0x610c('0xa3')]()['then'](cmHopper['handlePreviewRecallNotifications'](_[_0x610c('0x13d')](_0x2f17ae,'id'),previewRecallmeReminderInterval,_['map'](_0x95ab0f,'id')))[_0x610c('0x42')](function(_0x277e98){for(var _0x327d6c=0x0;_0x327d6c<_0x277e98[_0x610c('0x92')];_0x327d6c++){var _0x453412=_0x277e98[_0x327d6c][_0x610c('0x13e')]['name'];if(_0x453412)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x453412))['emit']('user:dialPreviewRecallReminder',{'hopper':_0x277e98[_0x327d6c]});}})[_0x610c('0x99')](function(_0x16ae87){logger[_0x610c('0x65')](_0x610c('0x140'),_0x16ae87);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x610c('0x18')][_0x610c('0x40')]=function(){var _0xb198df=this;setInterval(function(){_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x25')],'[uniqueid]');_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x23')],_0x610c('0x142'));},0x32c8);};Dialer[_0x610c('0x18')][_0x610c('0x141')]=function(_0x14a91a,_0x3457cc){var _0x298a8b=this;for(var _0x562723 in _0x14a91a){if(typeof _0x14a91a[_0x562723]!==_0x610c('0x143')){this[_0x610c('0x1b')][_0x610c('0x144')](function(){if(!_[_0x610c('0xea')](_0x14a91a[_0x562723])){return ami[_0x610c('0x94')]({'action':_0x610c('0xec'),'channel':_0x14a91a[_0x562723][_0x610c('0xe6')]})['catch'](function(_0x52f582){if(_0x52f582[_0x610c('0x69')]===_0x610c('0x145')){setTimeout(function(){if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723]['type']!==_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1d')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x146'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723][_0x610c('0x45')]===_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1e')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x147'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}},0x2328);}});}});}}};Dialer[_0x610c('0x18')]['getVoiceQueueRtPauses']=function(_0x2eca31){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](voiceQueueRt[_0x610c('0x148')](_0x2eca31))[_0x610c('0x99')](loggerCatch(_0x610c('0x149')));};Dialer[_0x610c('0x18')][_0x610c('0xba')]=function(_0x4804d0){if(!_['isUndefined'](_0x4804d0)&&_0x4804d0!==null){if(typeof _0x4804d0['originated']!==_0x610c('0x143')){if(_0x4804d0[_0x610c('0x7e')]>0x0){_0x4804d0[_0x610c('0x7e')]-=0x1;}else{logger[_0x610c('0x65')](_0x610c('0x14a'));}}}else{logger[_0x610c('0x65')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer[_0x610c('0x18')]['loggerHandler']=function(_0x37a235,_0xda778a){var _0x2eeb15=this;return function(_0x4c550c){_0x2eeb15[_0x610c('0xba')](_0xda778a);logger[_0x610c('0x65')](_0x37a235,util[_0x610c('0x67')](_0x4c550c,{'showHidden':![],'depth':null}));};};Dialer[_0x610c('0x18')][_0x610c('0x14b')]=function(_0x3a15c1,_0x1a034b,_0x225422){var _0x1be9b9={'state':0x19,'statedesc':_0x610c('0x14c')};this['updateOriginated'](_0x1a034b);this[_0x610c('0x112')](_[_0x610c('0xee')](_0x1be9b9,_[_0x610c('0x76')](_0x225422,[_0x610c('0xd5'),'ListId','UserId','VoiceQueueId','CampaignId'])),_0x610c('0x14d'),'[emptyContact]');logger['error'](_0x3a15c1);};Dialer[_0x610c('0x18')][_0x610c('0x112')]=function(_0x9496e7,_0x4be26b,_0xef26dc){hopperUtils[_0x610c('0xc0')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0x4be26b));hopperUtils[_0x610c('0xc2')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0xef26dc));};Dialer[_0x610c('0x18')][_0x610c('0xd0')]=function(_0x38c1c2,_0x54b535){hopperUtils['createHistory'](_0x38c1c2)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x54b535==0x0){hopperUtils[_0x610c('0xc2')](_0x38c1c2)[_0x610c('0x99')](loggerCatch(_0x610c('0x14e')));}};Dialer['prototype'][_0x610c('0x140')]=function(_0x4db72e){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](cmHopper[_0x610c('0x14f')](_0x4db72e['id'],previewRecallmeReminderInterval))['then'](function(_0x13a5d3){for(var _0x38bb94=0x0;_0x38bb94<_0x13a5d3[_0x610c('0x92')];_0x38bb94++){var _0x5daa33=_0x13a5d3[_0x38bb94]['Agent'][_0x610c('0x48')];if(_0x5daa33)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x5daa33))[_0x610c('0x10e')]('user:dialPreviewRecallReminder',{'hopper':_0x13a5d3[_0x38bb94]});}})[_0x610c('0x99')](function(){});};Dialer[_0x610c('0x18')][_0x610c('0xa8')]=function(_0x4dcade){var _0x444eb4=this;return function(){_0x444eb4[_0x610c('0x150')](_0x4dcade);};};Dialer[_0x610c('0x18')][_0x610c('0x151')]=function(_0x37c731,_0xc663ba){var _0x1e7fba=this;var _0x4e9fcd=uuid['v4']();this['actions'][_0x4e9fcd]=new Action(_0x37c731,_0xc663ba,_0x4e9fcd);return new Promise(function(_0x392c0,_0x381b1c){if(_['isUndefined'](_0x37c731)&&typeof _0x37c731!=='object'){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x153')));}if(_[_0x610c('0x44')](_0xc663ba[_0x610c('0x154')])||_0xc663ba[_0x610c('0x154')]===null){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x155')));}var _0x4c5c0={'XMD-CALLERID':_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]['getCaller'](),'XMD-AGI':_0x37c731[_0x610c('0x156')]?util[_0x610c('0x47')]('\x22agi://%s/square,%s\x22',ipAgi,_0x37c731[_0x610c('0x156')]):'NONE','XMD-AGIAFTER':_0x37c731[_0x610c('0x157')]?util[_0x610c('0x47')](_0x610c('0x158'),ipAgi,_0x37c731[_0x610c('0x157')]):_0x610c('0x159'),'XMD-QUEUE':utils[_0x610c('0x15a')](_0x37c731)?util[_0x610c('0x47')](_0x610c('0x15b'),_0x37c731[_0x610c('0x48')],_0x37c731['dialQueueOptions']||'',_0x37c731[_0x610c('0xbe')]?'c':'',_0x37c731[_0x610c('0x15c')]||0x3):'NONE','XMD-CONTACTID':_0xc663ba[_0x610c('0xd5')],'XMD-CDRTYPE':_0x610c('0x15d'),'CALLERID(all)':_0x1e7fba['actions'][_0x4e9fcd][_0x610c('0x15e')](),'XMD-AMD':_0x37c731[_0x610c('0x107')]?_0x610c('0x15f'):'NONE','XMD-DESTINATION':_0x610c('0x106')};if(_0x37c731['dialAMDActive']){_0x4c5c0['XMD-AMDINITIALSILENCE']=_0x37c731[_0x610c('0x160')]||0x9c4;_0x4c5c0[_0x610c('0x161')]=_0x37c731[_0x610c('0x162')]||0x5dc;_0x4c5c0[_0x610c('0x163')]=_0x37c731[_0x610c('0x164')]||0x320;_0x4c5c0[_0x610c('0x165')]=_0x37c731[_0x610c('0x166')]||0x1388;_0x4c5c0[_0x610c('0x167')]=_0x37c731[_0x610c('0x168')]||0x64;_0x4c5c0[_0x610c('0x169')]=_0x37c731['dialAMDBetweenWordsSilence']||0x32;_0x4c5c0[_0x610c('0x16a')]=_0x37c731[_0x610c('0x16b')]||0x3;_0x4c5c0[_0x610c('0x16c')]=_0x37c731[_0x610c('0x16d')]||0x100;_0x4c5c0[_0x610c('0x16e')]=_0x37c731[_0x610c('0x16f')]||0x1388;}if(utils['isOutboundQueue'](_0x37c731)){_0x4c5c0[_0x610c('0x170')]=_0xc663ba[_0x610c('0xd6')];}else{_0x4c5c0[_0x610c('0x171')]=_0xc663ba[_0x610c('0xd7')];}var _0x56c9d6=utils[_0x610c('0x172')](_0xc663ba[_0x610c('0x173')]);Object[_0x610c('0x13a')](_0x4c5c0,_0x56c9d6);var _0xd18300=_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?utils[_0x610c('0x174')](_0x37c731[_0x610c('0x87')]['callerid'],_0x37c731[_0x610c('0x175')],_0x37c731['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0x610c('0x176')](_0x37c731[_0x610c('0x177')],_0x37c731['dialRandomLastDigitCallerIdNumber']):_0x37c731[_0x610c('0x177')]):utils[_0x610c('0x174')](_[_0x610c('0xea')](_0x37c731[_0x610c('0x89')])?_0x37c731[_0x610c('0x87')][_0x610c('0x178')]:_0x37c731[_0x610c('0x89')][_0x610c('0x178')],_0x37c731[_0x610c('0x175')],_0x37c731[_0x610c('0x179')]>0x0?utils[_0x610c('0x176')](_0x37c731['dialOriginateCallerIdNumber'],_0x37c731[_0x610c('0x179')]):_0x37c731[_0x610c('0x177')]);if(_0xd18300){_0x4c5c0[_0x610c('0x17a')]=_0x1e7fba[_0x610c('0x23')][_0x4e9fcd][_0x610c('0x17b')]=utils[_0x610c('0x17c')](_0xd18300);_0x4c5c0['XMD-ORIGINATECALLERIDNUM']=_0xc663ba[_0x610c('0x154')];}_0x37c731['variables']=_0x4c5c0;return ami['Action']({'actionid':_0x4e9fcd,'action':'originate','channel':_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?util[_0x610c('0x47')]('SIP/%s/%s%s',_0x37c731[_0x610c('0x87')][_0x610c('0x48')],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')]['trim']()||'':'',_0x37c731['dialCutDigit']>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]):util[_0x610c('0x47')](_0x610c('0x180'),_[_0x610c('0xea')](_0x37c731['TrunkBackup'])?_0x37c731[_0x610c('0x87')]['name']:_0x37c731[_0x610c('0x89')]['name'],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')][_0x610c('0x181')]()||'':'',_0x37c731[_0x610c('0x17f')]>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]),'callerid':_0xd18300,'Exten':_0x610c('0x106'),'Context':_0x610c('0x182'),'Priority':'1','variable':_0x4c5c0,'timeout':(_0x37c731[_0x610c('0x183')]||0x1e)*0x3e8,'async':!![],'channelid':_0x4e9fcd})[_0x610c('0x42')](function(_0x4aec53){return _0x392c0(_0x4aec53);})[_0x610c('0x99')](function(_0x4e0b56){_0x37c731['outboundOriginateFailureCallsDay']+=0x1;var _0x2daa97=new History(_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]);logger[_0x610c('0x65')](util[_0x610c('0x47')](_0x610c('0x184'),JSON[_0x610c('0x75')](_0x4e0b56)));_0x2daa97[_0x610c('0xc9')]=0xe;_0x2daa97['statedesc']=_0x610c('0x185');_0x2daa97['starttime']=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x2daa97[_0x610c('0x70')]=_0x2daa97[_0x610c('0x71')];hopperUtils[_0x610c('0xc0')](_0x2daa97)[_0x610c('0x99')](loggerCatch(_0x610c('0x186')));_0x1e7fba[_0x610c('0xc2')](_0x2daa97)[_0x610c('0x99')](loggerCatch('[originate][error]'))['finally'](function(){delete _0x1e7fba[_0x610c('0x23')][_0x4e9fcd];return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x83'),_0x610c('0x187')));});});});};Dialer[_0x610c('0x18')][_0x610c('0x188')]=function(_0x1a5779,_0x29390b,_0x218122){var _0x1bd1b0=new History(_0x29390b);if(_0x1bd1b0[_0x610c('0x116')]+_0x1bd1b0['countcongestionretry']+_0x1bd1b0[_0x610c('0x118')]+_0x1bd1b0[_0x610c('0x119')]+_0x1bd1b0[_0x610c('0xcc')]+_0x1bd1b0[_0x610c('0xe1')]+_0x1bd1b0[_0x610c('0x11d')]+_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x11a')]-0x1){return!![];}switch(_0x1a5779){case 0x3:if(_0x1bd1b0[_0x610c('0x118')]>=_0x218122[_0x610c('0x189')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countnoanswerretry':_0x1bd1b0['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0x18a')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18b')));break;case 0x5:if(_0x1bd1b0['countbusyretry']>=_0x218122['dialBusyMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x1bd1b0[_0x610c('0x116')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122['dialBusyRetryFrequency'],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18c')));break;case 0x8:if(_0x1bd1b0['countcongestionretry']>=_0x218122[_0x610c('0x18d')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countcongestionretry':_0x1bd1b0['countcongestionretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x18e')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18f')));break;case 0x0:if(_0x1bd1b0['countnosuchnumberretry']>=_0x218122['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countnosuchnumberretry':_0x1bd1b0[_0x610c('0x119')]+=0x1,'scheduledat':moment()['add'](_0x218122['dialNoSuchNumberRetryFrequency'],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0x190')));}break;case 0xa:if(_0x1bd1b0[_0x610c('0xcc')]>=_0x218122[_0x610c('0x191')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0x1bd1b0[_0x610c('0xcc')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));break;case 0xb:if(_0x1bd1b0[_0x610c('0xe1')]>=_0x218122[_0x610c('0x192')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countabandonedretry':_0x1bd1b0['countabandonedretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));break;case 0x13:if(_0x1bd1b0[_0x610c('0x11d')]>=_0x218122[_0x610c('0x11e')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x1bd1b0['countmachineretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x121')],_0x610c('0xd4'))['format'](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));break;case 0x14:if(_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x193')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countagentrejectretry':_0x1bd1b0[_0x610c('0x126')]+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x194')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x195')));break;default:return!![];}};Dialer[_0x610c('0x18')][_0x610c('0x103')]=function(_0x22bf50,_0x565ec0,_0x2b9ed7){var _0x2017a5=this;var _0x16dec3=new History(_0x22bf50);var _0x276c68=![];var _0xa3160d;var _0x230580;return new Promise(function(_0x250074,_0x3a88ba){if(_['isUndefined'](_0x565ec0)&&typeof _0x565ec0!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'entity\x20is\x20undefine'));}if(_[_0x610c('0x44')](_0x2b9ed7)&&typeof _0x2b9ed7!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'evt\x20is\x20undefine'));}hopperUtils[_0x610c('0xcf')](_0x16dec3,_0x2b9ed7[_0x610c('0xbc')],_0x565ec0)[_0x610c('0x42')](function(_0x8b1d20){if(_0x8b1d20[_0x610c('0xd1')]==0x1)_0x276c68=!![];switch(_0x2b9ed7[_0x610c('0xbc')]){case'0':_0x565ec0['outboundNoSuchCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x0;_0x16dec3['statedesc']=_0x610c('0x197');_0x16dec3[_0x610c('0x119')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')](_0x610c('0x198'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x199')));_0xa3160d=_0x565ec0[_0x610c('0x19a')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x16dec3)['catch'](loggerCatch(_0x610c('0x125')));if(_0x2017a5[_0x610c('0x188')](0x0,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countnosuchnumberretry']>=_0x565ec0['dialNoSuchNumberMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x19b'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x200\x20no\x20such\x20number....');}}break;case'3':_0x565ec0[_0x610c('0x19c')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x3;_0x16dec3[_0x610c('0x6f')]=_0x610c('0x19d');_0x16dec3[_0x610c('0x118')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;var _0x40c919=ut[_0x610c('0x19e')](_0x22bf50,_0x565ec0);ami[_0x610c('0x10e')](_0x610c('0x19f'),_0x40c919);_0xa3160d=_0x565ec0[_0x610c('0x18a')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x2017a5[_0x610c('0x188')](0x3,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x118')]>=_0x565ec0[_0x610c('0x189')]){_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}}break;case'5':_0x565ec0['outboundBusyCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x5;_0x16dec3[_0x610c('0x6f')]='Busy';_0x16dec3[_0x610c('0x116')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')]('custom:agentbusy',ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1a1')));_0xa3160d=_0x565ec0[_0x610c('0x1a2')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)['catch'](loggerCatch(_0x610c('0x1a3')));if(_0x2017a5[_0x610c('0x188')](0x5,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]>=_0x565ec0[_0x610c('0x1a4')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x205\x20busy');}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a5'));}}break;case'8':_0x565ec0[_0x610c('0x1a6')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x8;_0x16dec3['statedesc']=_0x610c('0x1a7');_0x16dec3['countcongestionretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x18e')];_0x230580=_0x565ec0[_0x610c('0xce')];ami['emit']('custom:agentcongestion',ut['buildObj'](_0x22bf50,_0x610c('0x1a8')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x2017a5['checkRetriveMax'](0x8,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countcongestionretry']>=_0x565ec0['dialCongestionMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}}break;case'11':_0x565ec0[_0x610c('0x1aa')]+=0x1;_0x16dec3['state']=0xb;_0x16dec3[_0x610c('0x6f')]=_0x610c('0xdd');_0x16dec3['countabandonedretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0xdf')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1ab')));if(_0x2017a5[_0x610c('0x188')](0xb,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0xe1')]>=_0x565ec0[_0x610c('0x192')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1ac'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x2011\x20abandoned');}}break;case'20':_0x565ec0[_0x610c('0x1ad')]+=0x1;_0x16dec3['state']=0x14;_0x16dec3['statedesc']='AgentReject';_0x16dec3['countagentrejectretry']+=0x1;_0x16dec3['countglobal']+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x194')];_0x230580=_0x565ec0[_0x610c('0xce')];ami[_0x610c('0x10e')](_0x610c('0x1ae'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1af')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1b0')));if(_0x2017a5[_0x610c('0x188')](0x14,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x193')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}}break;default:_0x565ec0['outboundUnknownCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0xc;_0x16dec3[_0x610c('0x6f')]=_0x2b9ed7[_0x610c('0xbc')];_0xa3160d=_0x565ec0['dialAgentRejectRetryFrequency'];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x2017a5[_0x610c('0x188')](_0x2b9ed7[_0x610c('0xbc')],_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]+_0x16dec3[_0x610c('0x117')]+_0x16dec3[_0x610c('0x118')]+_0x16dec3[_0x610c('0x119')]+_0x16dec3['countdropretry']+_0x16dec3[_0x610c('0xe1')]+_0x16dec3[_0x610c('0x11d')]+_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x11a')]){_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7[_0x610c('0xbc')]);}else{_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7['reason']);}}}})[_0x610c('0x42')](function(){if(_0x276c68){hopperUtils[_0x610c('0xdb')](_0x16dec3,_0xa3160d,_0x230580)[_0x610c('0x42')](function(){return _0x250074(0x1);});}});});};Dialer[_0x610c('0x18')][_0x610c('0x11b')]=function(_0x53b02d,_0x260a1a,_0x3370e1,_0x5249d3){var _0x54e760=new Final(_0x53b02d);_0x54e760[_0x610c('0xc9')]=0xf;_0x54e760['statedesc']=_0x610c('0x1b2');this['createStateFinal'](_0x54e760,_0x260a1a,_0x3370e1,_0x5249d3);};Dialer[_0x610c('0x18')]['createStateFinal']=function(_0x58fba5,_0x222117,_0x3453ed,_0x29f4a1){hopperUtils['moveContactManagedDialer'](_0x58fba5)[_0x610c('0x42')](function(){return _0x222117(msgResponse(_0x610c('0x196'),'Success',_0x29f4a1));})['catch'](function(){return _0x3453ed(msgResponse('[moveContactManagedDialer][0]','Failure',_0x610c('0x1b3')));});};Dialer[_0x610c('0x18')][_0x610c('0xae')]=function(_0x21977c){var _0x4ee843=_0x21977c[_0x610c('0x1b4')]/0x64;var _0x506273=_0x21977c['outboundDropCallsDayTimeout']/(_0x21977c[_0x610c('0x1b5')]+_0x21977c[_0x610c('0x109')]);var _0x2cbbd8=Math[_0x610c('0x1b6')](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b8')]/0x64));var _0x1f59a2=Math['round'](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b9')]/0x64));var _0x4d72e0=_0x21977c[_0x610c('0x132')]+_0x21977c[_0x610c('0x134')];var _0x4729fb=Math['floor'](_0x21977c['erlangCalls']*_0x21977c[_0x610c('0x61')]*_0x21977c['predictiveIntervalHitRate']*_0x21977c[_0x610c('0x1ba')]);if(_[_0x610c('0x44')](_0x21977c[_0x610c('0x28')])){if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bc'));}if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x63')])){loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bd'));clearInterval(_0x21977c['handlePredictive']);_0x21977c[_0x610c('0x63')]=undefined;}_0x21977c['startProgressive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1be'),_0x21977c[_0x610c('0x28')]);this[_0x610c('0xad')](_0x21977c,0x1);}else if(ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x28')])){this[_0x610c('0xad')](_0x21977c,0x1);loggerPredictiveCalls['info'](_0x610c('0x1bf'),_0x21977c[_0x610c('0x28')],_0x21977c[_0x610c('0x48')]);_0x21977c['erlangCalls']=0x0;_0x21977c[_0x610c('0xc8')]=0x0;}else if(_0x4ee843<_0x506273&&_0x21977c['dialPredictiveOptimization']===_0x610c('0x1c0')){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c1'),_0x610c('0x1c2'),_0x506273,'startProgressive',_0x21977c[_0x610c('0x48')]);}else if(_0x4729fb<_0x21977c['predictiveIntervalErlangCallsDroppedCalls']&&_0x21977c['dialPredictiveOptimization']==='dropRate'){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c3'),_0x610c('0x1c4'),_0x4729fb,_0x610c('0x1c5'),_0x21977c[_0x610c('0xc8')],_0x610c('0x28'),_0x21977c['name']);}else if(!ifInterval(_0x21977c[_0x610c('0x1c6')],_0x21977c['startProgressive'])&&_['isUndefined'](_0x21977c[_0x610c('0x27')])&&!_['isUndefined'](_0x21977c[_0x610c('0x28')])){_0x21977c[_0x610c('0x27')]=moment()['format'](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c['name'],_0x610c('0x1c7'),_0x21977c[_0x610c('0x27')]);hopperUtils['avgHandleTime'](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))[_0x610c('0x42')](mergeDataErlangB(_0x21977c))['then'](this['startMethodPredictive'](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1c9'),_0x21977c));}else if(!ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0xc8')]=0x0;_0x21977c['startPredictive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive['info'](_0x21977c['name'],_0x610c('0x1ca'),_0x21977c['startPredictive']);clearInterval(_0x21977c[_0x610c('0x63')]);_0x21977c[_0x610c('0x63')]=undefined;hopperUtils[_0x610c('0x1cb')](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))['then'](mergeDataErlangB(_0x21977c))[_0x610c('0x42')](this[_0x610c('0x1cc')](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1cd'),_0x21977c));}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0<_0x21977c['predictiveIntervalAvailable']-_0x1f59a2){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1ce'),_0x4d72e0,_0x610c('0x1cf'),_0x21977c[_0x610c('0x1b7')],'-',_0x1f59a2,'=',_0x21977c[_0x610c('0x1b7')]-_0x1f59a2,')');}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0>_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4d72e0,_0x610c('0x1d0'),_0x21977c['predictiveIntervalAvailable'],'+',_0x2cbbd8,'=',_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8,')');}};Dialer[_0x610c('0x18')][_0x610c('0x1c8')]=function(_0x314cef){var _0x3c675b=this;return function(_0x2c6189){return new Promise(function(_0x291948,_0x2aa22d){_['merge'](_0x314cef,_0x2c6189[0x0]);if(checkGetDataPredictive(_0x2c6189[0x0])){var _0x5d292b=_0x314cef[_0x610c('0x1b7')]=_0x314cef[_0x610c('0x134')]+_0x314cef[_0x610c('0x132')];var _0x41e04d=_0x314cef[_0x610c('0x1c6')]*0x3c;var _0x4d2a16=_0x2c6189[0x0][_0x610c('0x55')]+_0x2c6189[0x0][_0x610c('0x53')];var _0x5aa2ed=(_0x2c6189[0x0][_0x610c('0x4f')]+_0x2c6189[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x2c6189[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x2c6189[0x0][_0x610c('0x4d')];_0x314cef['predictiveIntervalHitRate']=_0x5aa2ed>0x0?_0x5aa2ed:0x1;switch(_0x314cef[_0x610c('0x1d1')]){case _0x610c('0x1c0'):var _0x39c158=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b['abandonmentRate'](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x39c158)[_0x610c('0x42')](function(_0x1b9724){return _0x291948(_0x1b9724);});case _0x610c('0x1d2'):var _0x2f1dd9=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b[_0x610c('0x1d3')](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x2f1dd9)[_0x610c('0x42')](function(_0x4266ee){return _0x291948(_0x4266ee);});default:return _0x2aa22d(msgResponse('[getDataPredictive]',_0x610c('0x8d'),_0x610c('0x1d4')));}}else{return _0x2aa22d(msgResponse(_0x610c('0x1d5'),_0x610c('0x8d'),_0x610c('0x1d6')));}});};};Dialer[_0x610c('0x18')][_0x610c('0x1d7')]=function(_0x3e42a7){var _0x42e047=this;return function(_0xb3e746){return new Promise(function(_0x43c332,_0x36066c){_[_0x610c('0xee')](_0x3e42a7,_0xb3e746[0x0]);if(checkGetDataPredictive(_0xb3e746[0x0])){loggerPredictive['info'](JSON[_0x610c('0x75')](_0xb3e746[0x0]));if(_0x3e42a7[_0x610c('0x1d1')]==='dropRate'){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x142936){var _0x4a5632=_0x3e42a7['loggedIn']-_0x142936[0x0][_0x610c('0x1d8')];var _0x2a38ca=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x10aa98=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x54b6c0=(_0xb3e746[0x0]['predictiveIntervalAnsweredCalls']+_0xb3e746[0x0]['predictiveIntervalDroppedCallsTimeout']+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0][_0x610c('0x4d')];var _0x4282ad=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x142936[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x54b6c0>0x0?_0x54b6c0:0x1;return _0x42e047[_0x610c('0x1da')](_0x4a5632,_0x2a38ca,_0x10aa98,_0x54b6c0,_0x4282ad);})[_0x610c('0x42')](function(_0x11e757){return _0x43c332(_0x11e757);})[_0x610c('0x99')](function(_0x42cd8e){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON['stringify'](_0x42cd8e)));});}if(_0x3e42a7[_0x610c('0x1d1')]===_0x610c('0x1d2')){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x3b7e2e){var _0xebaaa4=_0x3e42a7[_0x610c('0x1dc')]-_0x3b7e2e[0x0][_0x610c('0x1d8')];var _0x14c671=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x1d0fd3=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x5dfed5=(_0xb3e746[0x0][_0x610c('0x4f')]+_0xb3e746[0x0][_0x610c('0xc7')]+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0]['predictiveIntervalTotalCalls'];var _0x584b55=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x3b7e2e[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x5dfed5>0x0?_0x5dfed5:0x1;return _0x42e047[_0x610c('0x1d3')](_0xebaaa4,_0x14c671,_0x1d0fd3,_0x5dfed5,_0x584b55);})[_0x610c('0x42')](function(_0x5efe54){return _0x43c332(_0x5efe54);})['catch'](function(_0x752c15){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0x752c15)));});}}else{return _0x36066c(msgResponse(_0x610c('0x1d5'),'Failure','check\x20failure'));}});};};Dialer['prototype'][_0x610c('0x1cc')]=function(_0x238e7f){var _0xc85764=this;return function(){var _0x4ab711=0x0;var _0x6f1d3=Math['floor'](_0x238e7f['erlangCallToSecond']*0x3e8);if(_0x6f1d3>0x0){_0x6f1d3=_0x6f1d3<0x64?0x64:_0x6f1d3;loggerPredictive['info'](_0x238e7f[_0x610c('0x48')],'one\x20call\x20every:',_0x6f1d3,_0x610c('0x1dd'));_0x238e7f[_0x610c('0x63')]=setInterval(function(){_0xc85764[_0x610c('0x63')](_0x238e7f);loggerPredictiveCalls[_0x610c('0x4a')]('[handlePredictive]',_0x4ab711+=0x1);},_0x6f1d3);}else{loggerPredictive[_0x610c('0x4a')](_0x238e7f[_0x610c('0x48')],_0x610c('0x1de'));}};};Dialer[_0x610c('0x18')][_0x610c('0x1df')]=function(_0x1b192e,_0x43a774){var _0x39db7a=this;return function(_0x530aeb){if(_['isEmpty'](_0x530aeb)){if(_[_0x610c('0xea')](_0x43a774['UserId'])||!_0x43a774[_0x610c('0x1e0')]){if(_0x1b192e['dialMethod']===_0x610c('0xaf')){_0x1b192e['queueStatusComplete']=_['isUndefined'](_0x1b192e[_0x610c('0x72')])?!![]:_0x1b192e[_0x610c('0x72')];var _0x5debd0=uuid['v4']();_0x39db7a[_0x610c('0x23')][_0x5debd0]=new Action(_0x1b192e,_0x43a774,_0x5debd0);loggerBooked[_0x610c('0x4a')](_0x610c('0x1e1'),_0x5debd0,_0x610c('0x1e2'),JSON['stringify'](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);if(_0x1b192e[_0x610c('0x72')]){_0x1b192e['queueStatusComplete']=![];_0x39db7a[_0x610c('0x2a')][_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xb8')]]=[];ami['Action']({'actionid':_0x5debd0,'action':_0x610c('0x1e4'),'queue':_0x1b192e[_0x610c('0x48')]})[_0x610c('0x99')](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0]['ContactId'],'ListId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a['actions'][_0x5debd0]['VoiceQueueId']||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x39db7a['actions'][_0x5debd0];});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0x1e5'),JSON[_0x610c('0x75')](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd5')],'ListId':_0x39db7a['actions'][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd6')]||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1e6')));delete _0x39db7a[_0x610c('0x23')][_0x5debd0];}}else{return _0x39db7a['actionOriginate'](_0x1b192e,_0x43a774);}}else{if(utils['getSeconds'](undefined,_0x43a774[_0x610c('0x1e7')])<_0x1b192e[_0x610c('0x1e8')]*0x3c){if(_0x43a774[_0x610c('0x13e')]&&!_0x43a774[_0x610c('0x13e')]['voicePause']){_0x39db7a[_0x610c('0x1c')][_0x610c('0xf2')](_0x43a774['id'])['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}else{hopperUtils[_0x610c('0x1e9')]({'active':![]},_0x43a774['id'],0x1)['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}}else{_0x1b192e[_0x610c('0x1ea')]+=0x1;_0x39db7a[_0x610c('0xba')](_0x1b192e);if(_0x1b192e['dialRecallInQueue']){hopperUtils['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x43a774[_0x610c('0xd5')],'ListId':_0x43a774['ListId'],'VoiceQueueId':_0x43a774[_0x610c('0xd6')]||undefined,'CampaignId':_0x43a774[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1eb')));hopperUtils['createHistory'](createObjHistory(_0x1b192e,_0x43a774,utils['CAMPAIGN_STATUS'][_0x610c('0x1ec')],0x17,_0x610c('0x1ed')))['catch'](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1ee')],0x16,_0x610c('0x1ef')),_0x610c('0x1f0'),_0x610c('0x1f1'));}}}}else{_0x1b192e['outboundBlacklistCallsDay']+=0x1;_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1f2')],0xd,'Blacklist'),_0x610c('0x1f3'),'[Originate][MoveBlacklist]');throw _0x610c('0x1f4');}};};Dialer['prototype'][_0x610c('0x150')]=function(_0x94cdc8){var _0x1f3c44=this;var _0x5a073e=_0x94cdc8[_0x610c('0x1f5')]-_0x94cdc8[_0x610c('0x7e')];emitCampaignSummary(_0x94cdc8);if(_0x5a073e>0x0&&_0x94cdc8['temp']==0x0){if(_0x5a073e>this[_0x610c('0x21')]){_0x5a073e=this[_0x610c('0x21')];}_0x94cdc8['temp']=0x1;hopperUtils[_0x610c('0x1f6')](_0x94cdc8,_0x5a073e)[_0x610c('0x42')](function(_0x4246ac){_0x94cdc8['temp']=0x0;if(_0x4246ac){if(!utils[_0x610c('0x1f7')](_0x4246ac)){_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1f8')];logger[_0x610c('0x4a')](_0x610c('0x1f9')+_0x94cdc8[_0x610c('0x48')]);}else{_0x94cdc8[_0x610c('0x7e')]+=_0x4246ac[_0x610c('0x92')];_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1fa')];for(var _0x1e1fa9=0x0;_0x1e1fa9<_0x4246ac['length'];_0x1e1fa9+=0x1){_0x94cdc8[_0x610c('0x1fb')]+=0x1;if(_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9][_0x610c('0x173')])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9]['phone'])){_0x1f3c44[_0x610c('0x14b')]('[actionOriginate]\x20',_0x94cdc8,_0x4246ac[_0x1e1fa9]);}else{hopperUtils[_0x610c('0x1fc')](_[_0x610c('0x76')](_0x4246ac[_0x1e1fa9],[_0x610c('0xd7'),_0x610c('0x154')]))[_0x610c('0x42')](_0x1f3c44[_0x610c('0x1df')](_0x94cdc8,_0x4246ac[_0x1e1fa9]))['catch'](_0x1f3c44[_0x610c('0x1fd')]('[actionOriginateIvr]\x20',_0x94cdc8));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x1fe'),_0x94cdc8,_0x5a073e));}};Dialer[_0x610c('0x18')][_0x610c('0xad')]=function(_0x15f5e6,_0x129aae){var _0x9940e7=this;var _0x24c42e=[];if(_0x129aae<0x1||_0x15f5e6['dialMethod']==='booked'){_0x129aae=0x1;}var _0x174ed9=Math['floor'](_0x15f5e6['available']*_0x129aae)-_0x15f5e6[_0x610c('0x7e')];if(_0x15f5e6[_0x610c('0x1ff')]>0x0){var _0x1c2b39=_0x15f5e6[_0x610c('0x1ff')]-_0x15f5e6[_0x610c('0x7e')]-_0x15f5e6[_0x610c('0x134')]-_0x15f5e6[_0x610c('0x135')];if(_0x174ed9>_0x1c2b39){_0x174ed9=_0x1c2b39;}}if(_0x174ed9>0x0&&_0x15f5e6[_0x610c('0x200')]==0x0){if(_0x15f5e6['dialMethod']===_0x610c('0xaf')){_0x174ed9=0x1;}if(_0x174ed9>this[_0x610c('0x21')]){_0x174ed9=this[_0x610c('0x21')];}for(var _0x570937 in this[_0x610c('0x1f')]){if(typeof this[_0x610c('0x1f')][_0x570937]!==_0x610c('0x143')){if(this[_0x610c('0x1f')][_0x570937][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x570937]['status']===_0x610c('0x85')){_0x24c42e[_0x610c('0x93')](this['agents'][_0x570937]['id']);}}}_0x15f5e6['temp']=0x1;hopperUtils['getContactDialer'](_0x15f5e6,_0x24c42e,_0x174ed9)[_0x610c('0x42')](function(_0x404199){_0x15f5e6[_0x610c('0x200')]=0x0;if(_0x404199){if(!utils['checkContactEmpty'](_0x404199)){hopperUtils[_0x610c('0x202')](_0x15f5e6)[_0x610c('0x42')](sendMessageReschedule(_0x15f5e6))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x15f5e6['originated']+=_0x404199[_0x610c('0x92')];_0x15f5e6['message']=_0x15f5e6[_0x610c('0xab')]===_0x610c('0xaf')?utils[_0x610c('0x6a')][_0x610c('0x15f')]:utils[_0x610c('0x6a')]['RUNNING'];for(var _0x4862dc=0x0;_0x4862dc<_0x404199[_0x610c('0x92')];_0x4862dc+=0x1){if(_[_0x610c('0xea')](_0x404199[_0x4862dc])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x173')])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x154')])){_0x9940e7[_0x610c('0x14b')](_0x610c('0x204'),_0x15f5e6,_0x404199[_0x4862dc]);}else{hopperUtils['checkIsBlackList'](_[_0x610c('0x76')](_0x404199[_0x4862dc],[_0x610c('0xd6'),'phone']))[_0x610c('0x42')](_0x9940e7[_0x610c('0x1df')](_0x15f5e6,_0x404199[_0x4862dc]))[_0x610c('0x99')](_0x9940e7[_0x610c('0x1fd')](_0x610c('0x204'),_0x15f5e6));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x205'),_0x15f5e6,_0x174ed9));}};Dialer[_0x610c('0x18')][_0x610c('0x63')]=function(_0x3691c6){if(_0x3691c6[_0x610c('0x1ff')]>0x0){var _0x568d51=_0x3691c6[_0x610c('0x1ff')]-_0x3691c6['originated']-_0x3691c6['talking'];if(_0x568d51>0x0&&_0x3691c6[_0x610c('0x200')]==0x0){this[_0x610c('0x206')](_0x3691c6);}else{loggerPredictiveCalls[_0x610c('0x4a')](_0x610c('0x207'));}}else{this['tryOriginatePredictive'](_0x3691c6);}};Dialer['prototype'][_0x610c('0x206')]=function(_0x55cddc){var _0x34349b=this;var _0x7bbe9d=[];_0x55cddc[_0x610c('0x7e')]+=0x1;for(var _0x53f3a5 in this['agents']){if(typeof this[_0x610c('0x1f')][_0x53f3a5]!==_0x610c('0x143')){if(this['agents'][_0x53f3a5][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x53f3a5][_0x610c('0xec')]===_0x610c('0x85')){_0x7bbe9d['push'](this[_0x610c('0x1f')][_0x53f3a5]['id']);}}}_0x55cddc['temp']=0x1;return this[_0x610c('0x208')](_0x55cddc['id'],_0x7bbe9d,0x1,_0x55cddc['dialOrderByScheduledAt'],_0x55cddc)['then'](function(_0x2ff686){_0x55cddc[_0x610c('0x200')]=0x1;if(_0x2ff686){if(!utils[_0x610c('0x1f7')](_0x2ff686)){utils[_0x610c('0x68')](_0x55cddc,0x1,0x0);return hopperUtils[_0x610c('0x202')](_0x55cddc)['then'](sendMessageReschedule(_0x55cddc))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x55cddc[_0x610c('0x69')]=utils['CAMPAIGN_STATUS'][_0x610c('0x1fa')];if(_[_0x610c('0xea')](_0x2ff686[0x0])||_[_0x610c('0xea')](_0x2ff686[0x0][_0x610c('0x173')])||_[_0x610c('0xea')](_0x2ff686[0x0]['phone'])){_0x34349b[_0x610c('0x14b')](_0x610c('0x204'),_0x55cddc,_0x2ff686[0x0]);}else{return hopperUtils[_0x610c('0x209')](_['pick'](_0x2ff686[0x0],[_0x610c('0xd6'),_0x610c('0x154')]))[_0x610c('0x42')](_0x34349b['checkContactBlack'](_0x55cddc,_0x2ff686[0x0]))[_0x610c('0x99')](_0x34349b[_0x610c('0x1fd')](_0x610c('0x20a'),_0x55cddc));}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x20b'),_0x55cddc,0x1));};Dialer['prototype'][_0x610c('0x1da')]=function(_0x400183,_0x1dd07b,_0x5abd8d,_0x530f60,_0x2e76bd,_0xd30e3f){loggerPredictive[_0x610c('0x4a')]('--------\x20Drop\x20Rate\x20--------');loggerPredictive[_0x610c('0x4a')](_0x610c('0x20c'),_0x400183);loggerPredictive['info'](_0x610c('0x20d'),_0x1dd07b);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20e'),_0x5abd8d);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x530f60);loggerPredictive[_0x610c('0x4a')](_0x610c('0x210'),_0x2e76bd);loggerPredictive['info'](_0x610c('0x56'));return new Promise(function(_0x4ed0c0,_0x113580){if(_0x400183<=0x0||isNaN(_0x400183)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),'m\x20=\x20'+_0x400183));}if(_0x5abd8d<=0x0||isNaN(_0x5abd8d)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x212')+_0x5abd8d));}if(_0x530f60<=0x0||isNaN(_0x530f60)){return _0x113580(msgResponse('[abandonmentRate]','Error',_0x610c('0x213')+_0x530f60));}if(_0x1dd07b<=0x0||isNaN(_0x1dd07b)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x214')+_0x1dd07b));}if(_0x2e76bd<=0x0||isNaN(_0x2e76bd)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x215')+_0x2e76bd));}_0xd30e3f=_0xd30e3f||0x0;var _0x533307=0x1/_0x5abd8d;var _0x539302=0x0;var _0x529c49=0x0;var _0x4f388d=0x0;var _0x348ab4=0x0;for(var _0x410dce=0x0;_0x4f388d<_0x2e76bd;_0x410dce+=0x1){_0x529c49=_0x410dce/_0x1dd07b;_0x539302=(_0x530f60*_0x529c49+_0xd30e3f)/_0x533307;_0x4f388d=utils[_0x610c('0x216')](_0x539302,_0x400183);_0x348ab4=_0x539302/_0x400183*(0x1-utils[_0x610c('0x216')](_0x539302,_0x400183));}return _0x4ed0c0({'erlangCalls':_0x410dce,'erlangCallToSecond':_0x1dd07b/_0x410dce,'erlangAbandonmentRate':_0x4f388d,'erlangBusyFactor':_0x348ab4});});};Dialer['prototype'][_0x610c('0x1d3')]=function(_0x24508a,_0x2718e6,_0x500a1a,_0x3f1bb1,_0x39e932,_0x2be3f8){loggerPredictive['info']('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive['info'](_0x610c('0x20c'),_0x24508a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20d'),_0x2718e6);loggerPredictive['info'](_0x610c('0x20e'),_0x500a1a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x3f1bb1);loggerPredictive['info']('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x39e932);loggerPredictive[_0x610c('0x4a')]('---------------------------');return new Promise(function(_0x5d83e5,_0x517d95){if(_0x24508a<=0x0||isNaN(_0x24508a)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x218')+_0x24508a));}if(_0x500a1a<=0x0||isNaN(_0x500a1a)){return _0x517d95(msgResponse('[busyFactor]',_0x610c('0x83'),_0x610c('0x212')+_0x500a1a));}if(_0x3f1bb1<=0x0||isNaN(_0x3f1bb1)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x213')+_0x3f1bb1));}if(_0x2718e6<=0x0||isNaN(_0x2718e6)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x214')+_0x2718e6));}if(_0x39e932<=0x0||isNaN(_0x39e932)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x219')+_0x39e932));}_0x2be3f8=_0x2be3f8||0x0;var _0x49fcb1=0x1/_0x500a1a;var _0x11d2c9=0x0;var _0x563293=0x0;var _0x134d17=0x0;var _0x2378d8=0x0;for(var _0x2f73d1=0x0;_0x2378d8<_0x39e932;_0x2f73d1+=0x1){_0x563293=_0x2f73d1/_0x2718e6;_0x11d2c9=(_0x3f1bb1*_0x563293+_0x2be3f8)/_0x49fcb1;_0x134d17=utils['erlangb'](_0x11d2c9,_0x24508a);_0x2378d8=_0x11d2c9/_0x24508a*(0x1-utils[_0x610c('0x216')](_0x11d2c9,_0x24508a));}return _0x5d83e5({'erlangCalls':_0x2f73d1,'erlangCallToSecond':_0x2718e6/_0x2f73d1,'erlangAbandonmentRate':_0x134d17,'erlangBusyFactor':_0x2378d8});});};module[_0x610c('0x21a')]=Dialer;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff