Built motion from commit bab6f49e.|2.6.17
[motion2.git] / server / services / ami / dialer / index.js
index 83dcd99..172909c 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
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','message','state','endtime','starttime','queueStatusComplete','[unlockQueueStatus][undefined]','[booked][unlockQueueStatus]','pick','Interval','Intervals','NULL_INTERVAL','\x20INTERVAL_IS_NULL','isIVRCampaignActive','INACTIVE','isIVRCampaign','campaign:save','sendMessageOneNotActive','originated','[syncQueueSummary]\x20Campaign\x20Ivr:\x20','is\x20not\x20active','is\x20disactive','[ifTime][Action]','Error','active','SIP/%s','status','reachable','unmonitored','checkIsTrunkReachable','Trunk','TrunkBackup','TRUNK_NOT_REACHABLE','ifTimeIvr','ifTime','Failure','\x20Intervals\x20is\x20null\x20','\x20Intervals\x20is\x20empty\x20','timezones','UNKNOWN_TIMEZONE','\x20Timezone\x20unknow\x20','length','Action','iftime\x20%s,%s','content','indexOf','true','catch','push','command','all','some','OVERTIME_GLOBAL_INTERVAL','OVERTIME_INTERVAL','[ifTime][promiseAll]','Global:\x20','\x20Interval\x20is\x20overtime:\x20','Timezone:\x20','stringify','resetActiveCalls','syncCampaigns','undefined','resolve','checkIfTime','dialGlobalInterval','checkIfTimeIntervals','[syncCampaigns]','checkDialMethod','dialMethod','progressive','power','handlePower','dialPowerLevel','booked','Queue','method\x20not\x20recognized','silly','Dialer::ifTime()','intervalIftime','Dialer::ifTime()\x20errResponse\x20NOT\x20NULL:','AMI\x20IfTime','uniqueid','ivr','answertime','YYYY-MM-DD\x20HH:mm:ss','queue','outboundAnswerCallsDay','reason','agent','agiafterat','dialAgiAfterHangupAgent','[syncAgentComplete][createHistory]','moveContactManagedDialer','[syncAgentComplete]','droptime','dialQueueTimeout','predictiveIntervalErlangCallsDroppedCalls','statedesc','dropreason','dialQueueProject2','countdropretry','countglobal','dialDropRetryFrequency','verifyAdditionalPhones','voiceQueue','additional','dialDropMaxRetry','rescheduleContact','ContactId','ListId','VoiceQueueId','CampaignId','[rescheduleContact][Drop]','calleridname','calleridnum','createHistory','swapAdditionalPhones','predictiveIntervalDroppedCallsCallersExit','outboundDropCallsDayCallersExit','Abandoned','CALLEREXIT','dialAbandonedRetryFrequency','callAdditionalPhoneAfterMin','countabandonedretry','dialAbandonedMaxRetry','queueCallerAbandonCreateState','minutes'];(function(_0x4959ef,_0x488560){var _0x1a0a75=function(_0x35c591){while(--_0x35c591){_0x4959ef['push'](_0x4959ef['shift']());}};_0x1a0a75(++_0x488560);}(_0x417b,0x13d));var _0xb417=function(_0x5aa9df,_0x3b6e4a){_0x5aa9df=_0x5aa9df-0x0;var _0x5889cb=_0x417b[_0x5aa9df];return _0x5889cb;};'use strict';var util=require('util');var _=require(_0xb417('0x0'));var uuid=require(_0xb417('0x1'));var moment=require('moment');var rr=require('rr');var Redis=require('ioredis');var utils=require(_0xb417('0x2'));var hopperUtils=require(_0xb417('0x3'));var ut=require(_0xb417('0x4'));var config=require(_0xb417('0x5'));var logger=require('../../../config/logger')(_0xb417('0x6'));var loggerBooked=require(_0xb417('0x7'))('booked');var loggerPredictive=require(_0xb417('0x7'))(_0xb417('0x8'));var loggerPredictiveCalls=require(_0xb417('0x7'))(_0xb417('0x9'));var loggerSyncQueueSummary=require('../../../config/logger')('syncQueueSummary');var ami=require('../ami');config[_0xb417('0xa')]=_[_0xb417('0xb')](config[_0xb417('0xa')],{'host':_0xb417('0xc'),'port':0x18eb});var io=require(_0xb417('0xd'))(new Redis(config['redis']));var cmHopper=require('../rpc/cmHopper');var voiceQueueRt=require('../rpc/voiceQueueRt');var RpcSetting=require(_0xb417('0xe'));var Interval=require(_0xb417('0xf'));var Action=require(_0xb417('0x10'));var History=require(_0xb417('0x11'));var Final=require(_0xb417('0x12'));var AgentComplete=require(_0xb417('0x13'));var QueueCallerAbandon=require(_0xb417('0x14'));var Hangup=require(_0xb417('0x15'));var ipAgi=process[_0xb417('0x16')][_0xb417('0x17')]||_0xb417('0x18');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0xb417('0x19')][_0xb417('0x1a')]=function(_0x336b95){this[_0xb417('0x1b')]=this['tail']?this[_0xb417('0x1b')]['finally'](_0x336b95):_0x336b95();};function Dialer(_0x32ac52,_0x188646){this['sequence']=new Sequence();this[_0xb417('0x1c')]=_0x188646;this[_0xb417('0x1d')]=_0x32ac52[_0xb417('0x1d')];this[_0xb417('0x1e')]=_0x32ac52[_0xb417('0x1e')];this['agents']=_0x32ac52[_0xb417('0x1f')];this[_0xb417('0x20')]=_0x32ac52[_0xb417('0x20')];this[_0xb417('0x21')]=config[_0xb417('0x21')]||0x2;this[_0xb417('0x22')]={};this['actions']={};this[_0xb417('0x23')]={};this[_0xb417('0x24')]={};this['optionPredictive']={};this[_0xb417('0x25')]={};this[_0xb417('0x26')]={};this[_0xb417('0x27')]={};this['queueBooked']={};this['queueBookedRR']={};this['queuesSummary']={};ami['on']('agentconnect',this[_0xb417('0x28')][_0xb417('0x29')](this));ami['on'](_0xb417('0x2a'),this[_0xb417('0x2b')][_0xb417('0x29')](this));ami['on'](_0xb417('0x2c'),this[_0xb417('0x2d')][_0xb417('0x29')](this));ami['on'](_0xb417('0x2e'),this[_0xb417('0x2f')][_0xb417('0x29')](this));ami['on'](_0xb417('0x30'),this['syncQueueSummary'][_0xb417('0x29')](this));ami['on'](_0xb417('0x31'),this[_0xb417('0x32')][_0xb417('0x29')](this));ami['on'](_0xb417('0x33'),this[_0xb417('0x34')]['bind'](this));ami['on']('newexten',this[_0xb417('0x35')][_0xb417('0x29')](this));ami['on'](_0xb417('0x36'),this[_0xb417('0x37')]['bind'](this));ami['on'](_0xb417('0x38'),this['syncQueueMember'][_0xb417('0x29')](this));ami['on'](_0xb417('0x39'),this[_0xb417('0x3a')][_0xb417('0x29')](this));this[_0xb417('0x3b')]();this[_0xb417('0x3c')]();RpcSetting['getSettings']()[_0xb417('0x3d')](function(_0x30c0a1){previewRecallmeReminderInterval=_0x30c0a1[_0xb417('0x3e')];});}function isNotNull(_0x2ed226){return _0x2ed226!==null&&!_[_0xb417('0x3f')](_0x2ed226);}function msgResponse(_0xdf6da,_0x16e926,_0x5c5679){return{'action':_0xdf6da,'response':_0x16e926,'message':_0x5c5679,'stack':_0x5c5679};}function emit(_0x3b4322,_0x114d43,_0x19397a){io['to'](_0x3b4322)[_0xb417('0x40')](_0x114d43,_0x19397a);}function emitOutboundVoiceQueueSummary(_0x709563){if(_0x709563[_0xb417('0x41')]===_0xb417('0x42')){logger[_0xb417('0x43')](_0xb417('0x44'),util[_0xb417('0x45')](_0x709563,{'showHidden':![],'depth':null}));emit(util[_0xb417('0x46')](_0xb417('0x47'),_0x709563[_0xb417('0x48')]),_0xb417('0x49'),_0x709563);}}function checkGetDataPredictive(_0x5e3bd9){if(isNotNull(_0x5e3bd9)&&!_[_0xb417('0x4a')](_0x5e3bd9)){loggerPredictive['info'](_0xb417('0x4b'));loggerPredictive[_0xb417('0x4c')](_0xb417('0x4d'),_0x5e3bd9[_0xb417('0x4e')]);loggerPredictive['info'](_0xb417('0x4f'),_0x5e3bd9[_0xb417('0x50')]);loggerPredictive[_0xb417('0x4c')]('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5e3bd9[_0xb417('0x51')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x52'),_0x5e3bd9['predictiveIntervalDroppedCallsCallersExit']);loggerPredictive[_0xb417('0x4c')]('AVG\x20Hold\x20Time:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x5e3bd9[_0xb417('0x53')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x54'),_0x5e3bd9[_0xb417('0x55')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x56'));if(_0x5e3bd9['predictiveIntervalTotalCalls']>0x0){if(!_[_0xb417('0x3f')](_0x5e3bd9['predictiveIntervalAvgTalktime'])&&_0x5e3bd9[_0xb417('0x55')]>0x0){return!![];}loggerPredictive[_0xb417('0x4c')](_0xb417('0x57'));if(!_[_0xb417('0x3f')](_0x5e3bd9['predictiveIntervalAvgHoldtime'])&&_0x5e3bd9['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive[_0xb417('0x4c')](_0xb417('0x58'));}else{loggerPredictive[_0xb417('0x4c')](_0xb417('0x59'));}}else{loggerPredictive[_0xb417('0x4c')]('History\x20information\x20are\x20empty');}return![];}function mergeDataErlangB(_0x40c46e){return function(_0x1cc245){loggerPredictive['info']('---------\x20ErlangB\x20---------');loggerPredictive['info'](_0xb417('0x5a'),_0x1cc245[_0xb417('0x5b')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x5c'),_0x1cc245[_0xb417('0x5d')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x5e'),_0x1cc245['erlangAbandonmentRate']);loggerPredictive[_0xb417('0x4c')](_0xb417('0x5f'),_0x1cc245[_0xb417('0x60')]);loggerPredictive[_0xb417('0x4c')]('Drop\x20Rate:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1cc245[_0xb417('0x61')]);loggerPredictive[_0xb417('0x4c')](_0xb417('0x56'));_['merge'](_0x40c46e,_0x1cc245);};}function ifInterval(_0x49a6ec,_0x34f661){if(_[_0xb417('0x3f')](_0x34f661)){return![];}return utils[_0xb417('0x62')](undefined,_0x34f661)<_0x49a6ec*0x3c;}function clearPredictiveAttributes(_0x4c8fad){if(_0x4c8fad[_0xb417('0x26')]){_0x4c8fad[_0xb417('0x26')]=undefined;loggerPredictive[_0xb417('0x43')](_0x4c8fad[_0xb417('0x48')],_0xb417('0x63'));}if(_0x4c8fad['startPredictive']){_0x4c8fad['startPredictive']=undefined;loggerPredictive['debug'](_0x4c8fad['name'],_0xb417('0x64'));}if(_0x4c8fad['handlePredictive']){clearInterval(_0x4c8fad[_0xb417('0x65')]);_0x4c8fad[_0xb417('0x65')]=undefined;loggerPredictive[_0xb417('0x43')](_0x4c8fad[_0xb417('0x48')],'handlePredictive\x20interval\x20cleared');}}function loggerCatchPredictive(_0x579667,_0x50f3ba){return function(_0x500670){loggerPredictive[_0xb417('0x66')](_0x50f3ba[_0xb417('0x48')],_0x579667);loggerPredictive[_0xb417('0x66')](_0x500670[_0xb417('0x67')]);clearPredictiveAttributes(_0x50f3ba);};}function loggerCatch(_0x18618c){return function(_0x745286){logger[_0xb417('0x66')](_0x18618c,util[_0xb417('0x45')](_0x745286,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x54330f,_0x38cfc8,_0x381596){return function(_0x196e13){utils[_0xb417('0x68')](_0x38cfc8,_0x381596,0x0);logger[_0xb417('0x66')](_0x54330f,util[_0xb417('0x45')](_0x196e13,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x8af3e4){return function(_0x40f124){if(isNotNull(_0x40f124)&&isNotNull(_0x40f124[0x0])){if(_0x40f124[0x0]['contactsRescheduled']>0x0){_0x8af3e4['message']=utils[_0xb417('0x69')]['CONTACTS_RESCHEDULED'];logger['info'](_0xb417('0x6a')+_0x8af3e4[_0xb417('0x48')],_0x40f124[0x0][_0xb417('0x6b')],'contacts');}else{_0x8af3e4['message']=utils[_0xb417('0x69')][_0xb417('0x6c')];logger[_0xb417('0x4c')](_0xb417('0x6d')+_0x8af3e4[_0xb417('0x48')]);}}};}function createObjHistory(_0xe8a356,_0x365d8a,_0x1105cd,_0x514fb4,_0x6aed8f){_0xe8a356[_0xb417('0x6e')]=_0x1105cd;var _0x25a72d=new Action(_0xe8a356,_0x365d8a);var _0x501a29=new History(_0x25a72d);_0x501a29[_0xb417('0x6f')]=_0x514fb4;_0x501a29['statedesc']=_0x6aed8f;_0x501a29[_0xb417('0x70')]=_0x25a72d[_0xb417('0x71')];return _0x501a29;}function unlockQueueStatus(_0x4b0f8b,_0x580c42){setTimeout(function(){if(_[_0xb417('0x3f')](_0x4b0f8b[_0xb417('0x72')])){loggerBooked[_0xb417('0x66')](_0xb417('0x73'),_0x580c42);}_0x4b0f8b[_0xb417('0x72')]=!![];loggerBooked[_0xb417('0x4c')](_0xb417('0x74'),_0x580c42,JSON['stringify'](_[_0xb417('0x75')](_0x4b0f8b,[_0xb417('0x48'),_0xb417('0x72')])));},0x1f3);}function checkInterval(_0x7110d6){return function(){if(!isNotNull(_0x7110d6[_0xb417('0x76')])){_0x7110d6[_0xb417('0x6e')]=utils[_0xb417('0x69')]['NULL_INTERVAL'];throw _0x7110d6[_0xb417('0x48')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x7110d6[_0xb417('0x76')][_0xb417('0x77')])){_0x7110d6[_0xb417('0x6e')]=utils['CAMPAIGN_STATUS'][_0xb417('0x78')];throw _0x7110d6['name']+_0xb417('0x79');}if(!isNotNull(_[_0xb417('0x4a')](_0x7110d6['Interval'][_0xb417('0x77')]))){_0x7110d6[_0xb417('0x6e')]=utils[_0xb417('0x69')][_0xb417('0x78')];throw _0x7110d6[_0xb417('0x48')]+_0xb417('0x79');}};}function checkIsIVRCampaignActive(_0x3af0f1){return function(){if(!utils[_0xb417('0x7a')](_0x3af0f1)){_0x3af0f1[_0xb417('0x6e')]=utils[_0xb417('0x69')][_0xb417('0x7b')];throw _0x3af0f1['name']+'\x20NOT\x20Active';}};}function emitCampaignSummary(_0x2784da){if(utils[_0xb417('0x7c')](_0x2784da)){emit(util[_0xb417('0x46')]('campaign:ivr:%s',_0x2784da['name']),_0xb417('0x7d'),_0x2784da);}}function loggerCatchQueueSummary(_0x3dd3d2,_0x2197f2){return function(_0x5cd470){clearPredictiveAttributes(_0x2197f2);emitCampaignSummary(_0x2197f2);loggerSyncQueueSummary[_0xb417('0x43')](_0x3dd3d2,util[_0xb417('0x45')](_0x5cd470,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x78d10a){if(_0x78d10a[_0xb417('0x7e')]){if(_0x78d10a[_0xb417('0x7f')]===0x0){_0x78d10a[_0xb417('0x7e')]=![];_0x78d10a['message']=utils[_0xb417('0x69')][_0xb417('0x7b')];loggerSyncQueueSummary[_0xb417('0x43')](_0xb417('0x80'),_0x78d10a[_0xb417('0x48')],_0xb417('0x81'));}else{_0x78d10a[_0xb417('0x6e')]=utils[_0xb417('0x69')]['DISACTIVED'];loggerSyncQueueSummary[_0xb417('0x43')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x78d10a[_0xb417('0x48')],_0xb417('0x82'));}emitCampaignSummary(_0x78d10a);}}function myreject(_0x3eb9e4){return function(_0x463d01){return _0x3eb9e4(msgResponse(_0xb417('0x83'),_0xb417('0x84'),JSON['stringify'](_0x463d01)));};}Dialer[_0xb417('0x19')]['isTrunkReachable']=function(_0x186982){return!_['isUndefined'](_0x186982)&&_0x186982&&!_[_0xb417('0x3f')](_0x186982['name'])&&!_[_0xb417('0x3f')](_0x186982[_0xb417('0x85')])&&_0x186982['active']&&(this[_0xb417('0x20')][util['format'](_0xb417('0x86'),_0x186982[_0xb417('0x48')])][_0xb417('0x87')]===_0xb417('0x88')||this[_0xb417('0x20')][util['format'](_0xb417('0x86'),_0x186982['name'])][_0xb417('0x87')]===_0xb417('0x89'));};Dialer[_0xb417('0x19')][_0xb417('0x8a')]=function(_0x13f04d){var _0xe61709=this;return function(){if(!_0xe61709['isTrunkReachable'](_0x13f04d[_0xb417('0x8b')])){if(!_0xe61709['isTrunkReachable'](_0x13f04d[_0xb417('0x8c')])){_0x13f04d['message']=utils[_0xb417('0x69')][_0xb417('0x8d')];throw _0x13f04d['name']+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer['prototype']['checkIfTime']=function(_0x261534,_0xe4496d,_0x27c2fd,_0x1355d5){var _0x9dfa5e=this;return function(){var _0x48bc64=!![];return _0x9dfa5e['ifTimeIvr'](_0x261534,_0xe4496d,_0x27c2fd,_0x1355d5,_0x48bc64);};};Dialer[_0xb417('0x19')]['checkIfTimeIntervals']=function(_0x2aa4a3,_0x43bba1,_0x4de27c,_0x33d157){var _0x4e56d9=this;return function(){var _0x3ba12c=![];return _0x4e56d9[_0xb417('0x8e')](_0x2aa4a3['Intervals'],_0x43bba1,_0x4de27c,_0x33d157,_0x3ba12c);};};Dialer[_0xb417('0x19')]['ifTimeIvr']=function(_0x43f795,_0x45259c,_0x28ab69,_0x5943a6,_0x1f5a19){var _0x401b35=[];return new Promise(function(_0x383ace,_0x34bd10){if(!isNotNull(_0x43f795)){_0x5943a6['message']=utils[_0xb417('0x69')][_0xb417('0x78')];return _0x34bd10(msgResponse(_0xb417('0x8f'),_0xb417('0x90'),_0x28ab69+_0xb417('0x91')));}if(_[_0xb417('0x4a')](_0x43f795)){_0x5943a6[_0xb417('0x6e')]=utils['CAMPAIGN_STATUS']['EMPTY_INTERVAL'];return _0x34bd10(msgResponse(_0xb417('0x8f'),_0xb417('0x90'),_0x28ab69+_0xb417('0x92')));}if(_0x45259c&&_[_0xb417('0x3f')](config[_0xb417('0x93')][_0x45259c])){_0x5943a6[_0xb417('0x6e')]=utils[_0xb417('0x69')][_0xb417('0x94')];return _0x34bd10(msgResponse(_0xb417('0x8f'),_0xb417('0x90'),_0x28ab69+_0xb417('0x95')+_0x45259c));}if(_['isArray'](_0x43f795)){for(var _0x30ecc5=0x0;_0x30ecc5<_0x43f795[_0xb417('0x96')];_0x30ecc5+=0x1){_0x401b35['push'](ami[_0xb417('0x97')]({'action':'command','command':util[_0xb417('0x46')](_0xb417('0x98'),_0x43f795[_0x30ecc5]['interval'],!_['isUndefined'](config[_0xb417('0x93')][_0x45259c])?_0x45259c:'')})[_0xb417('0x3d')](function(_0x39a916){return _0x39a916[_0xb417('0x99')][_0xb417('0x9a')](_0xb417('0x9b'))>=0x0;})[_0xb417('0x9c')](myreject(_0x34bd10)));}}else{_0x401b35[_0xb417('0x9d')](ami['Action']({'action':_0xb417('0x9e'),'command':util[_0xb417('0x46')](_0xb417('0x98'),_0x43f795,!_['isUndefined'](config[_0xb417('0x93')][_0x45259c])?_0x45259c:'')})[_0xb417('0x3d')](function(_0x126937){return _0x126937[_0xb417('0x99')][_0xb417('0x9a')]('true')>=0x0;})[_0xb417('0x9c')](myreject(_0x34bd10)));}Promise[_0xb417('0x9f')](_0x401b35)[_0xb417('0x3d')](function(_0x2ae1b9){var _0x4353b0=_[_0xb417('0xa0')](_0x2ae1b9);if(_0x4353b0){return _0x383ace(_0x4353b0);}else{_0x5943a6[_0xb417('0x6e')]=_0x1f5a19?utils['CAMPAIGN_STATUS'][_0xb417('0xa1')]:utils[_0xb417('0x69')][_0xb417('0xa2')];return _0x34bd10(msgResponse(_0xb417('0xa3'),'Failure',_0xb417('0xa4')+_0x1f5a19+'\x20'+_0x28ab69+_0xb417('0xa5')+util[_0xb417('0x45')](_0x43f795,{'showHidden':![],'depth':null})+_0xb417('0xa6')+_0x45259c));}})[_0xb417('0x9c')](function(_0x1d58e7){return _0x34bd10(msgResponse(_0xb417('0x8f'),'Failure',JSON[_0xb417('0xa7')](_0x1d58e7)));});});};Dialer[_0xb417('0x19')][_0xb417('0x3b')]=function(){var _0x2d56d3=this;return cmHopper[_0xb417('0xa8')]({'active':![]},{'where':{'active':!![]}})[_0xb417('0x3d')](function(){setInterval(function(){_0x2d56d3[_0xb417('0xa9')]();},0x3e8);});};Dialer['prototype']['syncCampaigns']=function(){var _0x37fd52=this;var _0x132e5b;for(var _0x358f56 in this[_0xb417('0x1e')]){if(typeof this['campaigns'][_0x358f56]!==_0xb417('0xaa')){_0x132e5b=this[_0xb417('0x1e')][_0x358f56];if(utils[_0xb417('0x7c')](_0x132e5b)&&utils['isIVRCampaignActive'](_0x132e5b)){_0x132e5b['sendMessageOneNotActive']=!![];Promise[_0xb417('0xab')]()[_0xb417('0x3d')](checkIsIVRCampaignActive(_0x132e5b))[_0xb417('0x3d')](checkInterval(_0x132e5b))[_0xb417('0x3d')](_0x37fd52[_0xb417('0x8a')](_0x132e5b))[_0xb417('0x3d')](_0x37fd52[_0xb417('0xac')](_0x132e5b[_0xb417('0xad')],_0x132e5b['dialTimezone'],_0x132e5b['name'],_0x132e5b))['then'](_0x37fd52[_0xb417('0xae')](_0x132e5b[_0xb417('0x76')],_0x132e5b['dialTimezone'],_0x132e5b[_0xb417('0x48')],_0x132e5b))[_0xb417('0x3d')](_0x37fd52['launchHandleIvr'](_0x132e5b))[_0xb417('0x9c')](loggerCatchQueueSummary(_0xb417('0xaf'),_0x132e5b));}else{notSendMessagesCampaign(_0x132e5b);}}}};Dialer[_0xb417('0x19')][_0xb417('0xb0')]=function(_0x1dac7b){if(_0x1dac7b[_0xb417('0xb1')]!==_0xb417('0x8')){clearPredictiveAttributes(_0x1dac7b);}switch(_0x1dac7b['dialMethod']){case _0xb417('0xb2'):this['handlePower'](_0x1dac7b,0x1);break;case _0xb417('0xb3'):this[_0xb417('0xb4')](_0x1dac7b,_0x1dac7b[_0xb417('0xb5')]);break;case _0xb417('0x8'):this[_0xb417('0x8')](_0x1dac7b);break;case _0xb417('0xb6'):this[_0xb417('0xb4')](_0x1dac7b,0x1);break;default:logger['error'](_0xb417('0xb7'),_0x1dac7b[_0xb417('0x48')],_0xb417('0xb8'));}};Dialer[_0xb417('0x19')]['ifTime']=function(_0x4d9309,_0x17d5fc){var _0x40c3d4=_0x4d9309['dialTimezone'];var _0x2c31b6=_0x17d5fc?_0x4d9309[_0xb417('0xad')]:_0x4d9309[_0xb417('0x76')][_0xb417('0x77')];logger[_0xb417('0xb9')](_0xb417('0xba'),_0x2c31b6,_0x40c3d4,_0x4d9309[_0xb417('0x48')],util[_0xb417('0x46')]('Voice\x20Queue\x20%s\x20$s',_0x4d9309[_0xb417('0x48')],_0x4d9309['id']));var _0x1e12d3=null;return Interval[_0xb417('0xbb')](_0x2c31b6,_0x40c3d4)[_0xb417('0x3d')](function(_0x58308b){if(_0x58308b===!![]){return _0x58308b;}else{_0x4d9309[_0xb417('0x6e')]=_0x17d5fc?utils[_0xb417('0x69')][_0xb417('0xa1')]:utils[_0xb417('0x69')][_0xb417('0xa2')];_0x1e12d3=msgResponse(_0xb417('0xa3'),_0xb417('0x90'),_0xb417('0xa4')+_0x17d5fc+'\x20'+_0x4d9309[_0xb417('0x48')]+_0xb417('0xa5')+util[_0xb417('0x45')](_0x2c31b6,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x40c3d4);}if(_0x1e12d3!==null){logger[_0xb417('0xb9')](_0xb417('0xbc'),_0x1e12d3);_0x1e12d3['isGlobal']=_0x17d5fc;throw _0x1e12d3;}})['catch'](function(_0xdecdcb){logger[_0xb417('0x66')](_0xb417('0xbd'),_0xdecdcb);throw msgResponse(_0xb417('0x83'),_0xb417('0x84'),util[_0xb417('0x45')](_0xdecdcb,{'showHidden':![],'depth':null}));});};Dialer[_0xb417('0x19')][_0xb417('0x28')]=function(_0x48b6c3){if(this[_0xb417('0x1d')][_0x48b6c3['queue']]){if(this['uniqueId'][_0x48b6c3[_0xb417('0xbe')]]&&this[_0xb417('0x24')][_0x48b6c3[_0xb417('0xbe')]]['type']!==_0xb417('0xbf')){this['updateOriginated'](this[_0xb417('0x1d')][_0x48b6c3['queue']]);this['uniqueId'][_0x48b6c3[_0xb417('0xbe')]][_0xb417('0xc0')]=moment()['format'](_0xb417('0xc1'));}}};Dialer[_0xb417('0x19')][_0xb417('0x2f')]=function(_0x4e56cf){var _0x2eef04=this['uniqueId'][_0x4e56cf[_0xb417('0xbe')]];if(this[_0xb417('0x1d')][_0x4e56cf[_0xb417('0xc2')]]){if(_0x2eef04&&_0x2eef04[_0xb417('0x41')]!==_0xb417('0xbf')){delete this[_0xb417('0x24')][_0x4e56cf['uniqueid']];this['voiceQueues'][_0x4e56cf[_0xb417('0xc2')]][_0xb417('0xc3')]+=0x1;var _0x3a08c3=new AgentComplete(_0x2eef04,_0x4e56cf);if(_0x4e56cf[_0xb417('0xc4')]===_0xb417('0xc5')){_0x3a08c3[_0xb417('0xc6')]=this[_0xb417('0x1d')][_0x4e56cf['queue']]['dialQueueProject2']&&this['voiceQueues'][_0x4e56cf[_0xb417('0xc2')]][_0xb417('0xc7')]?moment()['format']('YYYY-MM-DD\x20HH:mm:ss'):undefined;}hopperUtils['createHistory'](_0x3a08c3)['catch'](loggerCatch(_0xb417('0xc8')));hopperUtils[_0xb417('0xc9')](_0x3a08c3)['catch'](loggerCatch(_0xb417('0xca')));}}};Dialer[_0xb417('0x19')]['syncQueueCallerAbandon']=function(_0x1c6a93){var _0x328069=this['uniqueId'][_0x1c6a93[_0xb417('0xbe')]];var _0x1e2021=this;var _0x165981=![];var _0x36671b;var _0x4fff88;if(this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]]){if(_0x328069&&_0x328069[_0xb417('0x41')]!==_0xb417('0xbf')){delete this[_0xb417('0x24')][_0x1c6a93[_0xb417('0xbe')]];this['updateOriginated'](this['voiceQueues'][_0x1c6a93[_0xb417('0xc2')]]);_0x328069[_0xb417('0xcb')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');var _0x30b0e4=new QueueCallerAbandon(_0x328069,_0x1c6a93);if(utils[_0xb417('0x62')](_0x328069['droptime'],_0x328069['responsetime'])>=_0x328069[_0xb417('0xcc')]){this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0x51')]+=0x1;this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]]['outboundDropCallsDayTimeout']+=0x1;this[_0xb417('0x1d')][_0x1c6a93['queue']][_0xb417('0xcd')]+=0x1;_0x30b0e4[_0xb417('0x6f')]=0xa;_0x30b0e4[_0xb417('0xce')]='Drop';_0x30b0e4[_0xb417('0xcf')]='TIMEOUT';_0x30b0e4[_0xb417('0xc6')]=this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xd0')]?moment()['format'](_0xb417('0xc1')):undefined;_0x30b0e4[_0xb417('0xd1')]+=0x1;_0x30b0e4[_0xb417('0xd2')]+=0x1;_0x36671b=this['voiceQueues'][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xd3')];_0x4fff88=this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0xb417('0xd4')](_0x30b0e4,_0x30b0e4[_0xb417('0x6f')],_0x328069[_0xb417('0xd5')])[_0xb417('0x3d')](function(_0x3ff0c5){_0x165981=_0x3ff0c5[_0xb417('0xd6')]==0x1;if(_0x30b0e4['countdropretry']>=_0x1e2021[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xd7')]){_0x1e2021['queueCallerAbandonCreateState'](_0x30b0e4,_0x3ff0c5[_0xb417('0xd6')]);}else{hopperUtils[_0xb417('0xd8')]({'active':![],'countdropretry':_0x30b0e4[_0xb417('0xd1')],'scheduledat':moment()['add'](_0x1e2021['voiceQueues'][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xd3')],'minutes')['format'](_0xb417('0xc1')),'ContactId':_0x328069[_0xb417('0xd9')],'ListId':_0x328069[_0xb417('0xda')],'VoiceQueueId':_0x328069[_0xb417('0xdb')]||undefined,'CampaignId':_0x328069[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0xdd')));var _0x1a45a9=new History(_0x30b0e4);_0x1a45a9[_0xb417('0x6f')]=0xa;_0x1a45a9[_0xb417('0xce')]='Drop';_0x1a45a9[_0xb417('0x71')]=moment()['format'](_0xb417('0xc1'));_0x1a45a9[_0xb417('0x70')]=_0x1a45a9[_0xb417('0x71')];_0x1a45a9['calleridname']=_0x30b0e4[_0xb417('0xde')];_0x1a45a9['calleridnum']=_0x30b0e4[_0xb417('0xdf')];hopperUtils[_0xb417('0xe0')](_0x1a45a9)[_0xb417('0x9c')](loggerCatch('[syncAgentComplete][createHistory][10]'));}})['then'](function(){if(_0x165981)hopperUtils[_0xb417('0xe1')](_0x30b0e4,_0x36671b,_0x4fff88)[_0xb417('0x3d')](function(){return 0x1;});});}else{this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xe2')]+=0x1;this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xe3')]+=0x1;_0x30b0e4[_0xb417('0x6f')]=0xb;_0x30b0e4[_0xb417('0xce')]=_0xb417('0xe4');_0x30b0e4[_0xb417('0xcf')]=_0xb417('0xe5');_0x30b0e4['countabandonedretry']+=0x1;_0x30b0e4[_0xb417('0xd2')]+=0x1;_0x36671b=this['voiceQueues'][_0x1c6a93['queue']][_0xb417('0xe6')];_0x4fff88=this[_0xb417('0x1d')][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xe7')];hopperUtils[_0xb417('0xd4')](_0x30b0e4,_0x30b0e4[_0xb417('0x6f')],_0x328069['voiceQueue'])[_0xb417('0x3d')](function(_0x443061){if(_0x30b0e4[_0xb417('0xe8')]>=_0x1e2021['voiceQueues'][_0x1c6a93['queue']][_0xb417('0xe9')]){_0x1e2021[_0xb417('0xea')](_0x30b0e4,_0x443061[_0xb417('0xd6')]);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x30b0e4['countabandonedretry'],'scheduledat':moment()['add'](_0x1e2021['voiceQueues'][_0x1c6a93[_0xb417('0xc2')]][_0xb417('0xe6')],_0xb417('0xeb'))['format'](_0xb417('0xc1')),'ContactId':_0x328069[_0xb417('0xd9')],'ListId':_0x328069[_0xb417('0xda')],'VoiceQueueId':_0x328069[_0xb417('0xdb')]||undefined,'CampaignId':_0x328069[_0xb417('0xdc')]||undefined})['catch'](loggerCatch(_0xb417('0xec')));var _0x55cad3=new History(_0x30b0e4);_0x55cad3['state']=0xb;_0x55cad3[_0xb417('0xce')]=_0xb417('0xe4');_0x55cad3[_0xb417('0x71')]=moment()[_0xb417('0x46')](_0xb417('0xc1'));_0x55cad3[_0xb417('0x70')]=_0x55cad3['starttime'];_0x55cad3[_0xb417('0xde')]=_0x30b0e4[_0xb417('0xde')];_0x55cad3['calleridnum']=_0x30b0e4['calleridnum'];hopperUtils[_0xb417('0xe0')](_0x55cad3)['catch'](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0xb417('0x3d')](function(){if(_0x165981)hopperUtils[_0xb417('0xe1')](_0x30b0e4,_0x36671b,_0x4fff88)['then'](function(){return 0x1;});});}}}};Dialer[_0xb417('0x19')][_0xb417('0x35')]=function(_0x2dd0b9){if(this['actions'][_0x2dd0b9['uniqueid']]){this[_0xb417('0xed')][_0x2dd0b9[_0xb417('0xbe')]]['channel']=_0x2dd0b9['channel'];}if(this[_0xb417('0x24')][_0x2dd0b9[_0xb417('0xbe')]]){this[_0xb417('0x24')][_0x2dd0b9[_0xb417('0xbe')]][_0xb417('0xee')]=_0x2dd0b9[_0xb417('0xee')];}};Dialer[_0xb417('0x19')][_0xb417('0xef')]=function(_0x6a6211){if(!this['actions'][_0x6a6211[_0xb417('0xf0')]]){return;}var _0x51c3ef=this[_0xb417('0x1d')][this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xc2')]][_0xb417('0xf1')]||'rrmemory';if(_0x51c3ef===_0xb417('0xf2')){if(this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]]&&_['isNil'](this['actions'][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xf3')])&&_0x6a6211[_0xb417('0x87')]==='1'&&_0x6a6211['paused']==='0'){if(this['agents'][_0x6a6211['stateinterface']]){if(!this[_0xb417('0x1f')][_0x6a6211[_0xb417('0xf4')]]['locked']){this[_0xb417('0x1f')][_0x6a6211['stateinterface']][_0xb417('0xf3')]=!![];this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xf3')]=!![];this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xf4')]=_0x6a6211[_0xb417('0xf4')];}}}}else if(_0x51c3ef===_0xb417('0xf5')){if(this[_0xb417('0xed')][_0x6a6211['actionid']]){if(this[_0xb417('0x1f')][_0x6a6211['stateinterface']]){this['actions'][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xf4')]=_0x6a6211[_0xb417('0xf4')];if(_[_0xb417('0xf6')](this['queueBooked'][this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]]['queue']])){this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]][_0xb417('0xc2')]]=[];}this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x6a6211[_0xb417('0xf0')]]['queue']][_0xb417('0x9d')](_[_0xb417('0xf8')](_[_0xb417('0x75')](this[_0xb417('0xed')][_0x6a6211['actionid']],[_0xb417('0xf9'),_0xb417('0xf4')]),{'status':_0x6a6211[_0xb417('0x87')],'paused':_0x6a6211[_0xb417('0xfa')]}));}}}};Dialer[_0xb417('0x19')]['syncQueueStatusComplete']=function(_0x4700f7){if(!this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]){return;}var _0x2e43a6=this;var _0x59b505=this[_0xb417('0x1d')][this['actions'][_0x4700f7['actionid']][_0xb417('0xc2')]];var _0x592ad0=_0x59b505[_0xb417('0xf1')]||_0xb417('0xf5');if(_0x592ad0==='roundrobin'){if(this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]&&this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xf4')]){this['preview'][_0xb417('0xfb')](this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xf9')],this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]['stateinterface'])[_0xb417('0x9c')](function(_0x5b4043){logger[_0xb417('0x66')]('[Catch][Preview][syncQueueStatusComplete]',util[_0xb417('0x45')](_0x5b4043,{'showHidden':![],'depth':null}));})[_0xb417('0xfc')](function(){_0x2e43a6[_0xb417('0xfd')](_0x2e43a6[_0xb417('0x1d')][_0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);_0x2e43a6[_0xb417('0x1f')][_0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xf4')]][_0xb417('0xf3')]=![];delete _0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]];unlockQueueStatus(_0x59b505);});}else{this[_0xb417('0xfd')](this[_0xb417('0x1d')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':this[_0xb417('0xed')][_0x4700f7['actionid']][_0xb417('0xd9')],'ListId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xda')],'VoiceQueueId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0xfe')));delete this[_0xb417('0xed')][_0x4700f7['actionid']];unlockQueueStatus(_0x59b505);}}else if(_0x592ad0==='rrmemory'){var _0x1ae7f4;if(this[_0xb417('0xed')][_0x4700f7['actionid']]&&!_[_0xb417('0x4a')](this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]])){if(this[_0xb417('0xff')][_0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]){this[_0xb417('0xff')][_0x2e43a6['actions'][_0x4700f7[_0xb417('0xf0')]]['queue']]=this[_0xb417('0xff')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]?this[_0xb417('0xff')][this[_0xb417('0xed')][_0x4700f7['actionid']][_0xb417('0xc2')]]:this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]?this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]][_0xb417('0x100')]||0x0:0x0;}this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7['actionid']][_0xb417('0xc2')]][_0xb417('0x100')]=this[_0xb417('0xff')][this[_0xb417('0xed')][_0x4700f7['actionid']]['queue']];for(var _0x2523bb=0x0;_0x2523bb<this[_0xb417('0xf7')][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]][_0xb417('0x96')];_0x2523bb+=0x1){_0x1ae7f4=rr(this['queueBooked'][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);this[_0xb417('0xff')][_0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]]['queue']]=this['queueBooked'][this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]][_0xb417('0x100')];if(_0x1ae7f4['status']==='1'&&_0x1ae7f4[_0xb417('0xfa')]==='0'){break;}}if(!_[_0xb417('0xf6')](_0x1ae7f4)){this[_0xb417('0x1f')][_0x1ae7f4[_0xb417('0xf4')]][_0xb417('0x101')]=_[_0xb417('0x3f')](this['agents'][_0x1ae7f4['stateinterface']][_0xb417('0x101')])?!![]:this['agents'][_0x1ae7f4[_0xb417('0xf4')]][_0xb417('0x101')];}loggerBooked[_0xb417('0x4c')](_0xb417('0x102'),_0x4700f7[_0xb417('0xf0')],_0xb417('0x103'),JSON[_0xb417('0xa7')](_['pick'](this['agents'][_0x1ae7f4[_0xb417('0xf4')]],[_0xb417('0x48'),'unlockRR'])),_0xb417('0x104'),JSON['stringify'](_0x1ae7f4[_0xb417('0xf9')]));if(!_[_0xb417('0xf6')](_0x1ae7f4)&&_0x1ae7f4[_0xb417('0x87')]==='1'&&_0x1ae7f4[_0xb417('0xfa')]==='0'&&this[_0xb417('0x1f')][_0x1ae7f4[_0xb417('0xf4')]][_0xb417('0x101')]){this[_0xb417('0x1f')][_0x1ae7f4[_0xb417('0xf4')]]['unlockRR']=![];this[_0xb417('0xf7')][_0x2e43a6['actions'][_0x4700f7[_0xb417('0xf0')]]['queue']]=[];this[_0xb417('0x1c')][_0xb417('0xfb')](_0x1ae7f4['idHopper'],_0x1ae7f4[_0xb417('0xf4')])[_0xb417('0x9c')](function(_0x3e7205){logger[_0xb417('0x66')](_0xb417('0x105'),util[_0xb417('0x45')](_0x3e7205,{'showHidden':![],'depth':null}));})[_0xb417('0xfc')](function(){_0x2e43a6[_0xb417('0xfd')](_0x2e43a6[_0xb417('0x1d')][_0x2e43a6['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);setTimeout(function(){_0x2e43a6['agents'][_0x1ae7f4['stateinterface']]['unlockRR']=!![];loggerBooked[_0xb417('0x4c')](_0xb417('0x106'),_0x4700f7['actionid'],_0xb417('0x103'),JSON[_0xb417('0xa7')](_[_0xb417('0x75')](_0x2e43a6['agents'][_0x1ae7f4['stateinterface']],[_0xb417('0x48'),_0xb417('0x101')])),_0xb417('0x104'),JSON['stringify'](_0x1ae7f4[_0xb417('0xf9')]));},0xc7);delete _0x2e43a6[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]];unlockQueueStatus(_0x59b505,_0x4700f7[_0xb417('0xf0')]);});}else{loggerBooked[_0xb417('0x4c')](_0xb417('0x107'));this[_0xb417('0xfd')](this[_0xb417('0x1d')][this[_0xb417('0xed')][_0x4700f7['actionid']][_0xb417('0xc2')]]);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':this['actions'][_0x4700f7['actionid']][_0xb417('0xd9')],'ListId':this['actions'][_0x4700f7['actionid']]['ListId'],'VoiceQueueId':this['actions'][_0x4700f7[_0xb417('0xf0')]]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdc')]||undefined})['catch'](loggerCatch(_0xb417('0xfe')));delete this[_0xb417('0xed')][_0x4700f7['actionid']];unlockQueueStatus(_0x59b505);}}else{loggerBooked[_0xb417('0x4c')](_0xb417('0x108'));this[_0xb417('0xfd')](this['voiceQueues'][this['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xd9')],'ListId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xda')],'VoiceQueueId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdb')]||undefined,'CampaignId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x109')));delete this[_0xb417('0xed')][_0x4700f7['actionid']];unlockQueueStatus(_0x59b505);}}else{loggerBooked[_0xb417('0x4c')](_0xb417('0x10a'));this[_0xb417('0xfd')](this['voiceQueues'][this['actions'][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xc2')]]);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xd9')],'ListId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xda')],'VoiceQueueId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdb')]||undefined,'CampaignId':this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x10b')));delete this[_0xb417('0xed')][_0x4700f7[_0xb417('0xf0')]];unlockQueueStatus(_0x59b505);}};Dialer[_0xb417('0x19')][_0xb417('0x2d')]=function(_0x532653){var _0x1b0117=this[_0xb417('0xed')][_0x532653[_0xb417('0xf0')]];if(_0x1b0117){delete this[_0xb417('0xed')][_0x532653[_0xb417('0xf0')]];_0x1b0117[_0xb417('0x10c')]=moment()[_0xb417('0x46')](_0xb417('0xc1'));var _0x13932b=_0x1b0117[_0xb417('0x41')]===_0xb417('0xbf')?this[_0xb417('0x1e')][_0x1b0117[_0xb417('0xc2')]]:this['voiceQueues'][_0x1b0117[_0xb417('0x10d')]()];if(_0x532653['response']!==_0xb417('0x10e')){this['updateOriginated'](_0x13932b);return this[_0xb417('0x10f')](_0x1b0117,_0x13932b,_0x532653)[_0xb417('0x9c')](loggerCatch(_0xb417('0x110')));}this[_0xb417('0x24')][_0x532653[_0xb417('0xbe')]]=_0x1b0117;}};Dialer[_0xb417('0x19')][_0xb417('0x37')]=function(_0x10e0b6){var _0x4a5f54=this;var _0x460501=this[_0xb417('0x24')][_0x10e0b6[_0xb417('0xbe')]];var _0x2e85ea;if(!_[_0xb417('0xf6')](_0x10e0b6)&&!_[_0xb417('0xf6')](_0x10e0b6[_0xb417('0x111')])&&!_[_0xb417('0xf6')](_0x10e0b6[_0xb417('0x111')][_0xb417('0x112')])&&_0x10e0b6[_0xb417('0x113')]==='xcally-motion-dialer'&&_0x460501){if(_0x460501[_0xb417('0x41')]!=='ivr'&&this['voiceQueues'][_0x460501[_0xb417('0xc2')]][_0xb417('0x114')]&&_0x10e0b6['value']===_0xb417('0x115')){delete this['uniqueId'][_0x10e0b6[_0xb417('0xbe')]];this[_0xb417('0xfd')](this[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]]);this[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]][_0xb417('0xc3')]+=0x1;this[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]]['outboundAnswerAgiCallsDay']+=0x1;_0x2e85ea=new Hangup(_0x460501,_0x10e0b6);_0x2e85ea[_0xb417('0x6f')]=0x12;_0x2e85ea[_0xb417('0xce')]=_0xb417('0x116');_0x2e85ea['membername']='AMD';ami[_0xb417('0x40')]('custom:amd',ut[_0xb417('0x117')](_0x2e85ea,_0xb417('0x118')));this[_0xb417('0x119')](_0x2e85ea,_0xb417('0x11a'),'[syncHangupInAMD]');}if(_0x460501[_0xb417('0x41')]!=='ivr'&&this[_0xb417('0x1d')][_0x460501['queue']][_0xb417('0x114')]&&_0x10e0b6['value']===_0xb417('0x11b')){return new Promise(function(_0x44c32b,_0x1804e0){delete _0x4a5f54[_0xb417('0x24')][_0x10e0b6['uniqueid']];_0x4a5f54[_0xb417('0xfd')](_0x4a5f54[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]]);_0x4a5f54[_0xb417('0x1d')][_0x460501['queue']][_0xb417('0xc3')]+=0x1;_0x4a5f54[_0xb417('0x1d')][_0x460501[_0xb417('0xc2')]][_0xb417('0x11c')]+=0x1;var _0x15842e=_0x4a5f54['voiceQueues'][_0x460501['queue']];var _0x5e8a09=new Hangup(_0x460501,_0x10e0b6);_0x5e8a09[_0xb417('0x6f')]=0x13;_0x5e8a09['statedesc']=_0xb417('0x11d');_0x5e8a09[_0xb417('0x11e')]=_0xb417('0x11f');_0x5e8a09[_0xb417('0x120')]+=0x1;_0x5e8a09[_0xb417('0xd2')]+=0x1;_0x5e8a09[_0xb417('0x118')]=!![];ami[_0xb417('0x40')](_0xb417('0x121'),ut[_0xb417('0x117')](_0x5e8a09,'amd'));hopperUtils['createHistory'](_0x5e8a09)[_0xb417('0x9c')](loggerCatch(_0xb417('0x122')));if(_0x5e8a09['countbusyretry']+_0x5e8a09[_0xb417('0x123')]+_0x5e8a09[_0xb417('0x124')]+_0x5e8a09[_0xb417('0x125')]+_0x5e8a09[_0xb417('0xd1')]+_0x5e8a09['countabandonedretry']+_0x5e8a09['countmachineretry']+_0x5e8a09[_0xb417('0x126')]>=_0x15842e[_0xb417('0x127')]){_0x4a5f54['stateGlobal'](_0x5e8a09,_0x44c32b,_0x1804e0,_0xb417('0x128'));}else{if(_0x5e8a09['countmachineretry']>=_0x15842e[_0xb417('0x129')]){_0x4a5f54[_0xb417('0x12a')](_0x5e8a09,_0x44c32b,_0x1804e0,_0xb417('0x12b'));}else{hopperUtils[_0xb417('0xd8')]({'active':![],'countmachineretry':_0x5e8a09[_0xb417('0x120')],'scheduledat':moment()[_0xb417('0x12c')](_0x15842e[_0xb417('0x12d')],_0xb417('0xeb'))[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x5e8a09[_0xb417('0xd9')],'ListId':_0x5e8a09['ListId'],'VoiceQueueId':_0x5e8a09[_0xb417('0xdb')]||undefined,'CampaignId':_0x5e8a09[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch('[rescheduleContact][Machine]'));_0x44c32b({'reschedule':0x1});}}});}if(_0x460501[_0xb417('0x41')]===_0xb417('0xbf')&&this[_0xb417('0x1e')][_0x460501['queue']]['dialAMDActive']&&_0x10e0b6[_0xb417('0x12e')]===_0xb417('0x115')){delete this['uniqueId'][_0x10e0b6[_0xb417('0xbe')]];this[_0xb417('0xfd')](this[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]]);_0x2e85ea=new Hangup(_0x460501,_0x10e0b6);_0x2e85ea[_0xb417('0x6f')]=0x12;_0x2e85ea[_0xb417('0xce')]=_0xb417('0x116');_0x2e85ea[_0xb417('0x11e')]=_0xb417('0x11f');ami[_0xb417('0x40')](_0xb417('0x121'),ut[_0xb417('0x117')](_0x2e85ea,_0xb417('0x118')));this[_0xb417('0x119')](_0x2e85ea,_0xb417('0x12f'),'[syncHangupInAMDIvr]');}if(_0x460501[_0xb417('0x41')]===_0xb417('0xbf')&&this['campaigns'][_0x460501[_0xb417('0xc2')]][_0xb417('0x114')]&&_0x10e0b6[_0xb417('0x12e')]===_0xb417('0x11b')){return new Promise(function(_0x96a5fa,_0x44a529){delete _0x4a5f54[_0xb417('0x24')][_0x10e0b6[_0xb417('0xbe')]];_0x4a5f54[_0xb417('0xfd')](_0x4a5f54[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]]);_0x4a5f54[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]][_0xb417('0xc3')]+=0x1;_0x4a5f54[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]][_0xb417('0x11c')]+=0x1;var _0x2f79ea=_0x4a5f54[_0xb417('0x1e')][_0x460501[_0xb417('0xc2')]];var _0x1b8b59=new Hangup(_0x460501,_0x10e0b6);_0x1b8b59[_0xb417('0x6f')]=0x13;_0x1b8b59[_0xb417('0xce')]=_0xb417('0x11d');_0x1b8b59[_0xb417('0x11e')]=_0xb417('0x11f');_0x1b8b59[_0xb417('0x120')]+=0x1;_0x1b8b59[_0xb417('0xd2')]+=0x1;_0x1b8b59[_0xb417('0x118')]=!![];ami[_0xb417('0x40')]('custom:amd',ut[_0xb417('0x117')](_0x1b8b59,_0xb417('0x118')));hopperUtils[_0xb417('0xe0')](_0x1b8b59)[_0xb417('0x9c')](loggerCatch(_0xb417('0x122')));if(_0x1b8b59[_0xb417('0x130')]+_0x1b8b59[_0xb417('0x123')]+_0x1b8b59['countnoanswerretry']+_0x1b8b59['countnosuchnumberretry']+_0x1b8b59[_0xb417('0xd1')]+_0x1b8b59['countabandonedretry']+_0x1b8b59['countmachineretry']+_0x1b8b59[_0xb417('0x126')]>=_0x2f79ea[_0xb417('0x127')]){_0x4a5f54[_0xb417('0x131')](_0x1b8b59,_0x96a5fa,_0x44a529,_0xb417('0x128'));}else{if(_0x1b8b59['countmachineretry']>=_0x2f79ea[_0xb417('0x129')]){_0x4a5f54[_0xb417('0x12a')](_0x1b8b59,_0x96a5fa,_0x44a529,_0xb417('0x12b'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x1b8b59['countmachineretry'],'scheduledat':moment()[_0xb417('0x12c')](_0x2f79ea['dialMachineRetryFrequency'],'minutes')[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x1b8b59[_0xb417('0xd9')],'ListId':_0x1b8b59[_0xb417('0xda')],'VoiceQueueId':_0x1b8b59[_0xb417('0xdb')]||undefined,'CampaignId':_0x1b8b59['CampaignId']||undefined})['catch'](loggerCatch(_0xb417('0x132')));_0x96a5fa({'reschedule':0x1});}}});}}};Dialer[_0xb417('0x19')][_0xb417('0x34')]=function(_0x32b92a){var _0x27215d=this[_0xb417('0x24')][_0x32b92a[_0xb417('0xbe')]];var _0x12118c;if(_0x27215d&&_0x27215d[_0xb417('0x41')]===_0xb417('0xbf')){delete this[_0xb417('0x24')][_0x32b92a['uniqueid']];this['updateOriginated'](this['campaigns'][_0x27215d['queue']]);this['campaigns'][_0x27215d[_0xb417('0xc2')]][_0xb417('0x133')]+=0x1;_0x12118c=new Hangup(_0x27215d,_0x32b92a);hopperUtils['createHistory'](_0x12118c)[_0xb417('0x9c')](loggerCatch(_0xb417('0x134')));hopperUtils[_0xb417('0xc9')](_0x12118c)['catch'](loggerCatch(_0xb417('0x135')));}if(_0x27215d&&_0x27215d[_0xb417('0x41')]!==_0xb417('0xbf')&&isNotNull(this[_0xb417('0x1d')][_0x27215d[_0xb417('0xc2')]][_0xb417('0x136')])){delete this[_0xb417('0x24')][_0x32b92a[_0xb417('0xbe')]];this[_0xb417('0xfd')](this[_0xb417('0x1d')][_0x27215d['queue']]);this['voiceQueues'][_0x27215d[_0xb417('0xc2')]]['outboundAnswerCallsDay']+=0x1;this[_0xb417('0x1d')][_0x27215d[_0xb417('0xc2')]][_0xb417('0x11c')]+=0x1;_0x12118c=new Hangup(_0x27215d,_0x32b92a);_0x12118c[_0xb417('0x6f')]=0x10;_0x12118c[_0xb417('0xce')]=_0xb417('0x137');_0x12118c[_0xb417('0x11e')]=_0xb417('0x138');hopperUtils[_0xb417('0xe0')](_0x12118c)['catch'](loggerCatch(_0xb417('0x134')));hopperUtils[_0xb417('0xc9')](_0x12118c)['catch'](loggerCatch(_0xb417('0x135')));}if(_0x27215d&&_0x27215d[_0xb417('0x41')]!==_0xb417('0xbf')&&!isNotNull(this[_0xb417('0x1d')][_0x27215d['queue']][_0xb417('0x136')])){delete this['uniqueId'][_0x32b92a[_0xb417('0xbe')]];this[_0xb417('0xfd')](this['voiceQueues'][_0x27215d[_0xb417('0xc2')]]);this[_0xb417('0x1d')][_0x27215d[_0xb417('0xc2')]][_0xb417('0x139')]+=0x1;_0x12118c=new Hangup(_0x27215d,_0x32b92a);_0x12118c[_0xb417('0x6f')]=0xc;_0x12118c[_0xb417('0xce')]=_0x32b92a['cause-txt'];_0x12118c[_0xb417('0x11e')]=_0xb417('0x13a');hopperUtils[_0xb417('0xe0')](_0x12118c)[_0xb417('0x9c')](loggerCatch(_0xb417('0x134')));hopperUtils[_0xb417('0xc9')](_0x12118c)['catch'](loggerCatch('[syncHangupIvr]'));}};Dialer[_0xb417('0x19')][_0xb417('0x13b')]=function(_0x2cf22f){var _0x420f42=this;if(!_0x420f42[_0xb417('0x13c')][_0x2cf22f[_0xb417('0x48')]]){_0x420f42[_0xb417('0x13c')][_0x2cf22f['name']]={'running':![]};}else if(_0x420f42[_0xb417('0x13c')][_0x2cf22f['name']][_0xb417('0x13d')]===!![]){return;}else if(_0x420f42['queuesSummary'][_0x2cf22f['name']][_0xb417('0x13d')]===![]){_0x420f42[_0xb417('0x13c')][_0x2cf22f[_0xb417('0x48')]][_0xb417('0x13d')]=!![];}var _0x4d7ce9=_0x420f42[_0xb417('0x1d')][_0x2cf22f['name']];var _0x3a91ef=_0x4d7ce9[_0xb417('0x6e')]!==utils[_0xb417('0x69')][_0xb417('0x7b')];var _0x9a02bc=utils['isPreviewCampaign'](_0x4d7ce9);_0x4d7ce9[_0xb417('0x13e')]=utils['getQueueCampaignStatusMessage'](_0x4d7ce9,_0x420f42[_0xb417('0x20')]);Promise[_0xb417('0xab')]()[_0xb417('0x3d')](function(){if(_0x4d7ce9[_0xb417('0x13e')]===utils[_0xb417('0x69')]['INACTIVE']){if(_0x3a91ef){clearPredictiveAttributes(_0x4d7ce9);_0x2cf22f[_0xb417('0x25')]=undefined;_0x2cf22f[_0xb417('0x26')]=undefined;}if(_0x4d7ce9['statusMessage']===utils[_0xb417('0x69')][_0xb417('0x7b')]){_0x2cf22f[_0xb417('0x13f')]=0x0;_0x2cf22f['paused']=0x0;_0x2cf22f[_0xb417('0x140')]=0x0;_0x2cf22f['talking']=0x0;_0x2cf22f[_0xb417('0x141')]=0x0;}}else if(_0x4d7ce9['statusMessage']===utils[_0xb417('0x69')][_0xb417('0x142')]&&!_0x9a02bc){return _0x420f42[_0xb417('0x8f')](_0x4d7ce9,!![])[_0xb417('0x3d')](function(){return _0x420f42[_0xb417('0x8f')](_0x4d7ce9,![]);})[_0xb417('0x3d')](function(){return _0x420f42[_0xb417('0xb0')](_0x4d7ce9);})[_0xb417('0x9c')](function(_0x4fedc0){loggerSyncQueueSummary['debug'](_0xb417('0x143'),util[_0xb417('0x45')](_0x4fedc0,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x4d7ce9);});}else{clearPredictiveAttributes(_0x4d7ce9);}})[_0xb417('0x3d')](function(){var _0x30c56d=_0x2cf22f[_0xb417('0x144')](_0x4d7ce9);if(_0x30c56d||_0x4d7ce9[_0xb417('0x145')]){_0x4d7ce9['queueSummaryCountersUpdated']=![];_0x2cf22f[_0xb417('0x146')](_0x4d7ce9);Object[_0xb417('0x147')](_0x4d7ce9,_0x2cf22f);emitOutboundVoiceQueueSummary(_0x2cf22f);}_0x420f42[_0xb417('0x13c')][_0x4d7ce9[_0xb417('0x48')]][_0xb417('0x13d')]=![];})[_0xb417('0x9c')](function(_0x3b9ad2){logger['error']('[syncQueueSummary]',util[_0xb417('0x45')](_0x3b9ad2,{'showHidden':![],'depth':null}));_0x420f42[_0xb417('0x13c')][_0x4d7ce9[_0xb417('0x48')]][_0xb417('0x13d')]=![];});};Dialer[_0xb417('0x19')][_0xb417('0x32')]=_[_0xb417('0x148')](function(){var _0x1c7813=_[_0xb417('0x149')](this['voiceQueues'],function(_0x3d42ee){return _0x3d42ee['dialPreviewRecallmeReminder'];});var _0x4361a8=_[_0xb417('0x149')](this[_0xb417('0x1f')],function(_0x370da1){return _0x370da1[_0xb417('0x14a')]&&_0x370da1[_0xb417('0x87')]==='reachable';});if(_0x1c7813[_0xb417('0x96')]>0x0&&_0x4361a8[_0xb417('0x96')]>0x0){return Promise[_0xb417('0xab')]()[_0xb417('0x3d')](cmHopper[_0xb417('0x14b')](_[_0xb417('0x14c')](_0x1c7813,'id'),previewRecallmeReminderInterval,_[_0xb417('0x14c')](_0x4361a8,'id')))[_0xb417('0x3d')](function(_0x5cea2e){for(var _0x10f424=0x0;_0x10f424<_0x5cea2e[_0xb417('0x96')];_0x10f424++){var _0x1dcd39=_0x5cea2e[_0x10f424][_0xb417('0x14d')][_0xb417('0x48')];if(_0x1dcd39)io['to'](util[_0xb417('0x46')](_0xb417('0x14e'),_0x1dcd39))[_0xb417('0x40')]('user:dialPreviewRecallReminder',{'hopper':_0x5cea2e[_0x10f424]});}})[_0xb417('0x9c')](function(_0x944837){logger[_0xb417('0x66')](_0xb417('0x14f'),_0x944837);});}},0x3c*0x3e8,{'leading':!![]});Dialer['prototype'][_0xb417('0x3c')]=function(){var _0x1fa4bf=this;setInterval(function(){_0x1fa4bf['clearZombieChannels'](_0x1fa4bf[_0xb417('0x24')],_0xb417('0x150'));_0x1fa4bf[_0xb417('0x151')](_0x1fa4bf[_0xb417('0xed')],'[actions]');},0x32c8);};Dialer[_0xb417('0x19')][_0xb417('0x151')]=function(_0x459e5a,_0x31a6f8){var _0x4ebbc4=this;for(var _0x18a64e in _0x459e5a){if(typeof _0x459e5a[_0x18a64e]!==_0xb417('0xaa')){this[_0xb417('0x152')][_0xb417('0x1a')](function(){if(!_[_0xb417('0xf6')](_0x459e5a[_0x18a64e])){return ami[_0xb417('0x97')]({'action':_0xb417('0x87'),'channel':_0x459e5a[_0x18a64e][_0xb417('0xee')]})['catch'](function(_0x495f37){if(_0x495f37['message']==='No\x20such\x20channel'){setTimeout(function(){if(_0x459e5a[_0x18a64e]&&_0x459e5a[_0x18a64e]['type']!==_0xb417('0xbf')){_0x4ebbc4[_0xb417('0xfd')](_0x4ebbc4[_0xb417('0x1d')][_0x459e5a[_0x18a64e]['queue']]);logger['error']('[Dialer][checkChannel]',_0x31a6f8,_0x18a64e,_0x459e5a[_0x18a64e]['queue']);delete _0x459e5a[_0x18a64e];}if(_0x459e5a[_0x18a64e]&&_0x459e5a[_0x18a64e][_0xb417('0x41')]===_0xb417('0xbf')){_0x4ebbc4['updateOriginated'](_0x4ebbc4[_0xb417('0x1e')][_0x459e5a[_0x18a64e]['queue']]);logger[_0xb417('0x66')](_0xb417('0x153'),_0x31a6f8,_0x18a64e,_0x459e5a[_0x18a64e][_0xb417('0xc2')]);delete _0x459e5a[_0x18a64e];}},0x2328);}});}});}}};Dialer['prototype'][_0xb417('0x154')]=function(_0x24c07b){return Promise[_0xb417('0xab')]()[_0xb417('0x3d')](voiceQueueRt[_0xb417('0x154')](_0x24c07b))[_0xb417('0x9c')](loggerCatch(_0xb417('0x155')));};Dialer[_0xb417('0x19')][_0xb417('0xfd')]=function(_0x3257b5){if(!_[_0xb417('0x3f')](_0x3257b5)&&_0x3257b5!==null){if(typeof _0x3257b5[_0xb417('0x7f')]!=='undefined'){if(_0x3257b5[_0xb417('0x7f')]>0x0){_0x3257b5[_0xb417('0x7f')]-=0x1;}else{logger[_0xb417('0x66')](_0xb417('0x156'));}}}else{logger[_0xb417('0x66')](_0xb417('0x157'));}};Dialer[_0xb417('0x19')]['loggerHandler']=function(_0xfba3b2,_0x3109cd){var _0x5ee117=this;return function(_0x3ee370){_0x5ee117[_0xb417('0xfd')](_0x3109cd);logger[_0xb417('0x66')](_0xfba3b2,util['inspect'](_0x3ee370,{'showHidden':![],'depth':null}));};};Dialer['prototype'][_0xb417('0x158')]=function(_0x14baaf,_0x29677f,_0x39dd90){var _0x5eec01={'state':0x19,'statedesc':_0xb417('0x159')};this[_0xb417('0xfd')](_0x29677f);this[_0xb417('0x119')](_[_0xb417('0xf8')](_0x5eec01,_[_0xb417('0x75')](_0x39dd90,[_0xb417('0xd9'),_0xb417('0xda'),_0xb417('0x15a'),'VoiceQueueId',_0xb417('0xdc')])),_0xb417('0x15b'),'[emptyContact]');logger['error'](_0x14baaf);};Dialer['prototype'][_0xb417('0x119')]=function(_0x51434e,_0x7f7de0,_0xf1c82e){hopperUtils[_0xb417('0xe0')](_0x51434e)['catch'](loggerCatch(_0x7f7de0));hopperUtils[_0xb417('0xc9')](_0x51434e)[_0xb417('0x9c')](loggerCatch(_0xf1c82e));};Dialer[_0xb417('0x19')][_0xb417('0xea')]=function(_0x158a0c,_0x5420d4){hopperUtils['createHistory'](_0x158a0c)[_0xb417('0x9c')](loggerCatch(_0xb417('0xc8')));if(_0x5420d4==0x0){hopperUtils[_0xb417('0xc9')](_0x158a0c)[_0xb417('0x9c')](loggerCatch('[syncQueueCallerAbandon]\x20[Drop]'));}};Dialer['prototype'][_0xb417('0x14f')]=function(_0x4d0f11){return Promise[_0xb417('0xab')]()[_0xb417('0x3d')](cmHopper[_0xb417('0x14b')](_0x4d0f11['id'],previewRecallmeReminderInterval))[_0xb417('0x3d')](function(_0x1311b0){for(var _0x278cc2=0x0;_0x278cc2<_0x1311b0['length'];_0x278cc2++){var _0x37354a=_0x1311b0[_0x278cc2][_0xb417('0x14d')][_0xb417('0x48')];if(_0x37354a)io['to'](util[_0xb417('0x46')]('user:%s',_0x37354a))['emit'](_0xb417('0x15c'),{'hopper':_0x1311b0[_0x278cc2]});}})[_0xb417('0x9c')](function(){});};Dialer[_0xb417('0x19')][_0xb417('0x15d')]=function(_0x575601){var _0x262291=this;return function(){_0x262291['handleIvr'](_0x575601);};};Dialer[_0xb417('0x19')][_0xb417('0x15e')]=function(_0x50c6fe,_0xac8f0){var _0x2d3927=this;var _0x2ad57a=uuid['v4']();this[_0xb417('0xed')][_0x2ad57a]=new Action(_0x50c6fe,_0xac8f0,_0x2ad57a);return new Promise(function(_0x2a9406,_0x382e00){if(_[_0xb417('0x3f')](_0x50c6fe)&&typeof _0x50c6fe!==_0xb417('0x15f')){return _0x382e00(msgResponse(_0xb417('0x160'),_0xb417('0x90'),_0xb417('0x161')));}if(_[_0xb417('0x3f')](_0xac8f0['phone'])||_0xac8f0[_0xb417('0x162')]===null){return _0x382e00(msgResponse(_0xb417('0x160'),_0xb417('0x90'),'contact\x20is\x20undefine'));}var _0x28c50f={'XMD-CALLERID':_0x2d3927[_0xb417('0xed')][_0x2ad57a][_0xb417('0x163')](),'XMD-AGI':_0x50c6fe[_0xb417('0x136')]?util['format'](_0xb417('0x164'),ipAgi,_0x50c6fe[_0xb417('0x136')]):_0xb417('0x165'),'XMD-AGIAFTER':_0x50c6fe[_0xb417('0xd0')]?util[_0xb417('0x46')](_0xb417('0x164'),ipAgi,_0x50c6fe[_0xb417('0xd0')]):_0xb417('0x165'),'XMD-QUEUE':utils[_0xb417('0x166')](_0x50c6fe)?util['format'](_0xb417('0x167'),_0x50c6fe[_0xb417('0x48')],_0x50c6fe[_0xb417('0x168')]||'',_0x50c6fe[_0xb417('0xc7')]?'c':'',_0x50c6fe[_0xb417('0xcc')]||0x3):_0xb417('0x165'),'XMD-CONTACTID':_0xac8f0[_0xb417('0xd9')],'XMD-CDRTYPE':_0xb417('0x6'),'CALLERID(all)':_0x2d3927[_0xb417('0xed')][_0x2ad57a][_0xb417('0x163')](),'XMD-AMD':_0x50c6fe[_0xb417('0x114')]?_0xb417('0x142'):_0xb417('0x165'),'XMD-DESTINATION':_0xb417('0x169')};if(_0x50c6fe[_0xb417('0x114')]){_0x28c50f[_0xb417('0x16a')]=_0x50c6fe[_0xb417('0x16b')]||0x9c4;_0x28c50f[_0xb417('0x16c')]=_0x50c6fe[_0xb417('0x16d')]||0x5dc;_0x28c50f[_0xb417('0x16e')]=_0x50c6fe[_0xb417('0x16f')]||0x320;_0x28c50f[_0xb417('0x170')]=_0x50c6fe[_0xb417('0x171')]||0x1388;_0x28c50f[_0xb417('0x172')]=_0x50c6fe[_0xb417('0x173')]||0x64;_0x28c50f[_0xb417('0x174')]=_0x50c6fe[_0xb417('0x175')]||0x32;_0x28c50f[_0xb417('0x176')]=_0x50c6fe[_0xb417('0x177')]||0x3;_0x28c50f[_0xb417('0x178')]=_0x50c6fe[_0xb417('0x179')]||0x100;_0x28c50f[_0xb417('0x17a')]=_0x50c6fe[_0xb417('0x17b')]||0x1388;}if(utils[_0xb417('0x166')](_0x50c6fe)){_0x28c50f[_0xb417('0x17c')]=_0xac8f0[_0xb417('0xdb')];}else{_0x28c50f[_0xb417('0x17d')]=_0xac8f0[_0xb417('0xdc')];}for(var _0x59754a in _0xac8f0[_0xb417('0x17e')]){if(typeof _0xac8f0['Contact'][_0x59754a]!==_0xb417('0xaa')){if(isNotNull(_0xac8f0['Contact'][_0x59754a])&&_0x59754a!=='id'&&_0x59754a!==_0xb417('0x17f')&&_0x59754a!==_0xb417('0x180')&&_0x59754a!=='updatedAt'){_0x28c50f[util['format'](_0xb417('0x181'),'XMD-',_['toUpper'](_0x59754a))]=_0xac8f0[_0xb417('0x17e')][_0x59754a];}}}var _0x12a03c=_0x2d3927[_0xb417('0x182')](_0x50c6fe['Trunk'])?utils[_0xb417('0x183')](_0x50c6fe[_0xb417('0x8b')][_0xb417('0x184')],_0x50c6fe[_0xb417('0x185')],_0x50c6fe[_0xb417('0x186')]>0x0?utils[_0xb417('0x187')](_0x50c6fe['dialOriginateCallerIdNumber'],_0x50c6fe[_0xb417('0x186')]):_0x50c6fe['dialOriginateCallerIdNumber']):utils[_0xb417('0x183')](_[_0xb417('0xf6')](_0x50c6fe[_0xb417('0x8c')])?_0x50c6fe[_0xb417('0x8b')][_0xb417('0x184')]:_0x50c6fe[_0xb417('0x8c')]['callerid'],_0x50c6fe[_0xb417('0x185')],_0x50c6fe[_0xb417('0x186')]>0x0?utils[_0xb417('0x187')](_0x50c6fe[_0xb417('0x188')],_0x50c6fe[_0xb417('0x186')]):_0x50c6fe['dialOriginateCallerIdNumber']);if(_0x12a03c){_0x28c50f[_0xb417('0x189')]=_0x2d3927[_0xb417('0xed')][_0x2ad57a][_0xb417('0x18a')]=utils['extractCalleridName'](_0x12a03c);_0x28c50f[_0xb417('0x18b')]=_0xac8f0[_0xb417('0x162')];}_0x50c6fe[_0xb417('0x18c')]=_0x28c50f;return ami[_0xb417('0x97')]({'actionid':_0x2ad57a,'action':_0xb417('0x160'),'channel':_0x2d3927['isTrunkReachable'](_0x50c6fe[_0xb417('0x8b')])?util[_0xb417('0x46')](_0xb417('0x18d'),_0x50c6fe[_0xb417('0x8b')][_0xb417('0x48')],isNotNull(_0x50c6fe['dialPrefix'])?_0x50c6fe[_0xb417('0x18e')]['trim']()||'':'',_0x50c6fe['dialCutDigit']>0x0?_0xac8f0['phone'][_0xb417('0x18f')](_0x50c6fe[_0xb417('0x190')]):_0xac8f0['phone']):util[_0xb417('0x46')](_0xb417('0x18d'),_['isNil'](_0x50c6fe[_0xb417('0x8c')])?_0x50c6fe[_0xb417('0x8b')][_0xb417('0x48')]:_0x50c6fe['TrunkBackup'][_0xb417('0x48')],isNotNull(_0x50c6fe[_0xb417('0x18e')])?_0x50c6fe[_0xb417('0x18e')][_0xb417('0x191')]()||'':'',_0x50c6fe[_0xb417('0x190')]>0x0?_0xac8f0[_0xb417('0x162')][_0xb417('0x18f')](_0x50c6fe[_0xb417('0x190')]):_0xac8f0[_0xb417('0x162')]),'callerid':_0x12a03c,'Exten':_0xb417('0x169'),'Context':_0xb417('0x192'),'Priority':'1','variable':_0x28c50f,'timeout':(_0x50c6fe['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x2ad57a})[_0xb417('0x3d')](function(_0x216ef9){return _0x2a9406(_0x216ef9);})[_0xb417('0x9c')](function(_0x3e7212){_0x50c6fe[_0xb417('0x193')]+=0x1;var _0x527e62=new History(_0x2d3927[_0xb417('0xed')][_0x2ad57a]);logger[_0xb417('0x66')](util[_0xb417('0x46')](_0xb417('0x194'),JSON[_0xb417('0xa7')](_0x3e7212)));_0x527e62[_0xb417('0x6f')]=0xe;_0x527e62[_0xb417('0xce')]='OriginateError';_0x527e62['starttime']=moment()[_0xb417('0x46')](_0xb417('0xc1'));_0x527e62[_0xb417('0x70')]=_0x527e62['starttime'];hopperUtils[_0xb417('0xe0')](_0x527e62)[_0xb417('0x9c')](loggerCatch(_0xb417('0x195')));_0x2d3927[_0xb417('0xc9')](_0x527e62)['catch'](loggerCatch(_0xb417('0x195')))['finally'](function(){delete _0x2d3927[_0xb417('0xed')][_0x2ad57a];return _0x382e00(msgResponse('originate','Error',_0xb417('0x196')));});});});};Dialer['prototype']['checkRetriveMax']=function(_0x4f2611,_0x23b30c,_0x2d4c57){var _0x4c00f9=new History(_0x23b30c);if(_0x4c00f9[_0xb417('0x130')]+_0x4c00f9[_0xb417('0x123')]+_0x4c00f9['countnoanswerretry']+_0x4c00f9[_0xb417('0x125')]+_0x4c00f9[_0xb417('0xd1')]+_0x4c00f9[_0xb417('0xe8')]+_0x4c00f9[_0xb417('0x120')]+_0x4c00f9[_0xb417('0x126')]>=_0x2d4c57[_0xb417('0x127')]-0x1){return!![];}switch(_0x4f2611){case 0x3:if(_0x4c00f9['countnoanswerretry']>=_0x2d4c57[_0xb417('0x197')]-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countnoanswerretry':_0x4c00f9[_0xb417('0x124')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57[_0xb417('0x198')],_0xb417('0xeb'))[_0xb417('0x46')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4c00f9[_0xb417('0xd9')],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9['VoiceQueueId']||undefined,'CampaignId':_0x4c00f9['CampaignId']||undefined})['catch'](loggerCatch(_0xb417('0x199')));break;case 0x5:if(_0x4c00f9[_0xb417('0x130')]>=_0x2d4c57['dialBusyMaxRetry']-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countbusyretry':_0x4c00f9['countbusyretry']+=0x1,'scheduledat':moment()['add'](_0x2d4c57[_0xb417('0x19a')],'minutes')[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x4c00f9[_0xb417('0xd9')],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9['VoiceQueueId']||undefined,'CampaignId':_0x4c00f9['CampaignId']||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x19b')));break;case 0x8:if(_0x4c00f9[_0xb417('0x123')]>=_0x2d4c57[_0xb417('0x19c')]-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countcongestionretry':_0x4c00f9['countcongestionretry']+=0x1,'scheduledat':moment()['add'](_0x2d4c57[_0xb417('0x19d')],_0xb417('0xeb'))['format'](_0xb417('0xc1')),'ContactId':_0x4c00f9[_0xb417('0xd9')],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9[_0xb417('0xdb')]||undefined,'CampaignId':_0x4c00f9['CampaignId']||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x19e')));break;case 0x0:if(_0x4c00f9['countnosuchnumberretry']>=_0x2d4c57['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0xb417('0xd8')]({'active':![],'countnosuchnumberretry':_0x4c00f9[_0xb417('0x125')]+=0x1,'scheduledat':moment()['add'](_0x2d4c57[_0xb417('0x19f')],'minutes')['format'](_0xb417('0xc1')),'ContactId':_0x4c00f9['ContactId'],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9[_0xb417('0xdb')]||undefined,'CampaignId':_0x4c00f9['CampaignId']||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1a0')));}break;case 0xa:if(_0x4c00f9['countdropretry']>=_0x2d4c57[_0xb417('0xd7')]-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countdropretry':_0x4c00f9[_0xb417('0xd1')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57[_0xb417('0xd3')],'minutes')[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x4c00f9[_0xb417('0xd9')],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9['VoiceQueueId']||undefined,'CampaignId':_0x4c00f9[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch('[rescheduleContact][Drop]'));break;case 0xb:if(_0x4c00f9[_0xb417('0xe8')]>=_0x2d4c57[_0xb417('0xe9')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0x4c00f9[_0xb417('0xe8')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57[_0xb417('0xe6')],_0xb417('0xeb'))[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x4c00f9['ContactId'],'ListId':_0x4c00f9['ListId'],'VoiceQueueId':_0x4c00f9[_0xb417('0xdb')]||undefined,'CampaignId':_0x4c00f9[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0xec')));break;case 0x13:if(_0x4c00f9[_0xb417('0x120')]>=_0x2d4c57['dialMachineMaxRetry']-0x1){return!![];}hopperUtils[_0xb417('0xd8')]({'active':![],'countmachineretry':_0x4c00f9[_0xb417('0x120')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57[_0xb417('0x12d')],_0xb417('0xeb'))['format'](_0xb417('0xc1')),'ContactId':_0x4c00f9['ContactId'],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9[_0xb417('0xdb')]||undefined,'CampaignId':_0x4c00f9[_0xb417('0xdc')]||undefined})['catch'](loggerCatch(_0xb417('0x132')));break;case 0x14:if(_0x4c00f9[_0xb417('0x126')]>=_0x2d4c57[_0xb417('0x1a1')]-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countagentrejectretry':_0x4c00f9[_0xb417('0x126')]+=0x1,'scheduledat':moment()[_0xb417('0x12c')](_0x2d4c57['dialAgentRejectRetryFrequency'],_0xb417('0xeb'))[_0xb417('0x46')](_0xb417('0xc1')),'ContactId':_0x4c00f9['ContactId'],'ListId':_0x4c00f9[_0xb417('0xda')],'VoiceQueueId':_0x4c00f9['VoiceQueueId']||undefined,'CampaignId':_0x4c00f9[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1a2')));break;default:return!![];}};Dialer[_0xb417('0x19')][_0xb417('0x10f')]=function(_0x430c6d,_0x61e30b,_0x343056){var _0x4b9ac0=this;var _0x3f34b8=new History(_0x430c6d);var _0x2a95a1=![];var _0x55506d;var _0x1471de;return new Promise(function(_0x119ff0,_0xb22b4){if(_[_0xb417('0x3f')](_0x61e30b)&&typeof _0x61e30b!==_0xb417('0x15f')){return _0xb22b4(msgResponse(_0xb417('0x1a3'),_0xb417('0x90'),_0xb417('0x1a4')));}if(_[_0xb417('0x3f')](_0x343056)&&typeof _0x343056!==_0xb417('0x15f')){return _0xb22b4(msgResponse(_0xb417('0x1a3'),_0xb417('0x90'),_0xb417('0x1a5')));}hopperUtils[_0xb417('0xd4')](_0x3f34b8,_0x343056['reason'],_0x61e30b)[_0xb417('0x3d')](function(_0x5124ec){if(_0x5124ec[_0xb417('0xd6')]==0x1)_0x2a95a1=!![];switch(_0x343056[_0xb417('0xc4')]){case'0':_0x61e30b[_0xb417('0x1a6')]+=0x1;_0x3f34b8['state']=0x0;_0x3f34b8['statedesc']=_0xb417('0x1a7');_0x3f34b8[_0xb417('0x125')]+=0x1;_0x3f34b8['countglobal']+=0x1;ami['emit']('custom:agentnosuchnumber',ut[_0xb417('0x117')](_0x430c6d,_0xb417('0x1a8')));_0x55506d=_0x61e30b['dialNoSuchNumberRetryFrequency'];_0x1471de=_0x61e30b[_0xb417('0xe7')];hopperUtils['createHistory'](_0x3f34b8)[_0xb417('0x9c')](loggerCatch(_0xb417('0x122')));if(_0x4b9ac0['checkRetriveMax'](0x0,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8[_0xb417('0x125')]>=_0x61e30b[_0xb417('0x1a9')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,'reason\x200\x20no\x20such\x20number....');}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1aa'));}}break;case'3':_0x61e30b[_0xb417('0x1ab')]+=0x1;_0x3f34b8['state']=0x3;_0x3f34b8[_0xb417('0xce')]=_0xb417('0x1ac');_0x3f34b8[_0xb417('0x124')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;var _0x1ccbc3=ut['buildNoAnswerEventPayload'](_0x430c6d,_0x61e30b);ami[_0xb417('0x40')](_0xb417('0x1ad'),_0x1ccbc3);_0x55506d=_0x61e30b[_0xb417('0x198')];_0x1471de=_0x61e30b[_0xb417('0xe7')];hopperUtils[_0xb417('0xe0')](_0x3f34b8)['catch'](loggerCatch(_0xb417('0x1ae')));if(_0x4b9ac0[_0xb417('0x1af')](0x3,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8[_0xb417('0x124')]>=_0x61e30b[_0xb417('0x197')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,'reason\x203\x20ringing\x20no\x20answer');}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1b0'));}}break;case'5':_0x61e30b[_0xb417('0x1b1')]+=0x1;_0x3f34b8[_0xb417('0x6f')]=0x5;_0x3f34b8['statedesc']=_0xb417('0x1b2');_0x3f34b8[_0xb417('0x130')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;ami[_0xb417('0x40')](_0xb417('0x1b3'),ut[_0xb417('0x117')](_0x430c6d,_0xb417('0x1b4')));_0x55506d=_0x61e30b[_0xb417('0x19a')];_0x1471de=_0x61e30b['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x3f34b8)[_0xb417('0x9c')](loggerCatch(_0xb417('0x1b5')));if(_0x4b9ac0[_0xb417('0x1af')](0x5,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8['countbusyretry']>=_0x61e30b[_0xb417('0x1b6')]){_0x4b9ac0['createStateFinal'](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1b7'));}else{_0x4b9ac0['stateGlobal'](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1b7'));}}break;case'8':_0x61e30b[_0xb417('0x1b8')]+=0x1;_0x3f34b8[_0xb417('0x6f')]=0x8;_0x3f34b8[_0xb417('0xce')]=_0xb417('0x1b9');_0x3f34b8[_0xb417('0x123')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;_0x55506d=_0x61e30b[_0xb417('0x19d')];_0x1471de=_0x61e30b[_0xb417('0xe7')];ami[_0xb417('0x40')]('custom:agentcongestion',ut[_0xb417('0x117')](_0x430c6d,_0xb417('0x1ba')));hopperUtils['createHistory'](_0x3f34b8)[_0xb417('0x9c')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x4b9ac0[_0xb417('0x1af')](0x8,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8['countcongestionretry']>=_0x61e30b[_0xb417('0x19c')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1bb'));}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1bb'));}}break;case'11':_0x61e30b['outboundAbandonedCallsDay']+=0x1;_0x3f34b8[_0xb417('0x6f')]=0xb;_0x3f34b8['statedesc']=_0xb417('0xe4');_0x3f34b8[_0xb417('0xe8')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;_0x55506d=_0x61e30b['dialAbandonedRetryFrequency'];_0x1471de=_0x61e30b[_0xb417('0xe7')];hopperUtils['createHistory'](_0x3f34b8)['catch'](loggerCatch('[syncAgentComplete][createHistory][11]'));if(_0x4b9ac0[_0xb417('0x1af')](0xb,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8['countabandonedretry']>=_0x61e30b[_0xb417('0xe9')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1bc'));}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1bc'));}}break;case'20':_0x61e30b['outboundRejectCallsDay']+=0x1;_0x3f34b8[_0xb417('0x6f')]=0x14;_0x3f34b8[_0xb417('0xce')]=_0xb417('0x1bd');_0x3f34b8[_0xb417('0x126')]+=0x1;_0x3f34b8[_0xb417('0xd2')]+=0x1;_0x55506d=_0x61e30b[_0xb417('0x1be')];_0x1471de=_0x61e30b[_0xb417('0xe7')];ami[_0xb417('0x40')](_0xb417('0x1bf'),ut[_0xb417('0x117')](_0x430c6d,'agentreject'));hopperUtils[_0xb417('0xe0')](_0x3f34b8)['catch'](loggerCatch(_0xb417('0x1c0')));if(_0x4b9ac0['checkRetriveMax'](0x14,_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8['countagentrejectretry']>=_0x61e30b[_0xb417('0x1a1')]){_0x4b9ac0[_0xb417('0x12a')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1c1'));}else{_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0xb417('0x1c1'));}}break;default:_0x61e30b['outboundUnknownCallsDay']+=0x1;_0x3f34b8[_0xb417('0x6f')]=0xc;_0x3f34b8[_0xb417('0xce')]=_0x343056['reason'];_0x55506d=_0x61e30b['dialAgentRejectRetryFrequency'];_0x1471de=_0x61e30b[_0xb417('0xe7')];hopperUtils[_0xb417('0xe0')](_0x3f34b8)[_0xb417('0x9c')](loggerCatch(_0xb417('0x1c2')));if(_0x4b9ac0['checkRetriveMax'](_0x343056[_0xb417('0xc4')],_0x430c6d,_0x61e30b)&&!_0x2a95a1){if(_0x3f34b8[_0xb417('0x130')]+_0x3f34b8['countcongestionretry']+_0x3f34b8['countnoanswerretry']+_0x3f34b8[_0xb417('0x125')]+_0x3f34b8[_0xb417('0xd1')]+_0x3f34b8[_0xb417('0xe8')]+_0x3f34b8['countmachineretry']+_0x3f34b8['countagentrejectretry']>=_0x61e30b[_0xb417('0x127')]){_0x4b9ac0[_0xb417('0x131')](_0x3f34b8,_0x119ff0,_0xb22b4,_0x343056[_0xb417('0xc4')]);}else{_0x4b9ac0['createStateFinal'](_0x3f34b8,_0x119ff0,_0xb22b4,_0x343056[_0xb417('0xc4')]);}}}})['then'](function(){if(_0x2a95a1){hopperUtils[_0xb417('0xe1')](_0x3f34b8,_0x55506d,_0x1471de)[_0xb417('0x3d')](function(){return _0x119ff0(0x1);});}});});};Dialer[_0xb417('0x19')][_0xb417('0x131')]=function(_0x2b1266,_0x442b81,_0x38c30f,_0x4dfb5d){var _0x52b508=new Final(_0x2b1266);_0x52b508[_0xb417('0x6f')]=0xf;_0x52b508[_0xb417('0xce')]=_0xb417('0x1c3');this[_0xb417('0x12a')](_0x52b508,_0x442b81,_0x38c30f,_0x4dfb5d);};Dialer[_0xb417('0x19')][_0xb417('0x12a')]=function(_0x4eb53f,_0x5dd831,_0x39f6ce,_0x4ff07f){hopperUtils[_0xb417('0xc9')](_0x4eb53f)['then'](function(){return _0x5dd831(msgResponse(_0xb417('0x1a3'),_0xb417('0x10e'),_0x4ff07f));})[_0xb417('0x9c')](function(){return _0x39f6ce(msgResponse('[moveContactManagedDialer][0]',_0xb417('0x90'),_0xb417('0x1c4')));});};Dialer[_0xb417('0x19')][_0xb417('0x8')]=function(_0x2587c6){var _0x551945=_0x2587c6['dialPredictiveOptimizationPercentage']/0x64;var _0x442968=_0x2587c6['outboundDropCallsDayTimeout']/(_0x2587c6['outboundDropCallsDayTimeout']+_0x2587c6['outboundAnswerCallsDay']);var _0x4e9a75=Math[_0xb417('0x1c5')](_0x2587c6[_0xb417('0x1c6')]*(_0x2587c6['predictiveIntervalMaxThreshold']/0x64));var _0x1a2a48=Math[_0xb417('0x1c5')](_0x2587c6['predictiveIntervalAvailable']*(_0x2587c6['predictiveIntervalMinThreshold']/0x64));var _0x54505e=_0x2587c6[_0xb417('0x13f')]+_0x2587c6[_0xb417('0x1c7')];var _0x266c63=Math[_0xb417('0x1c8')](_0x2587c6[_0xb417('0x5b')]*_0x2587c6[_0xb417('0x61')]*_0x2587c6['predictiveIntervalHitRate']*_0x2587c6[_0xb417('0x1c9')]);if(_[_0xb417('0x3f')](_0x2587c6['startProgressive'])){if(!_[_0xb417('0x3f')](_0x2587c6[_0xb417('0x25')])){_0x2587c6[_0xb417('0x25')]=undefined;loggerPredictive[_0xb417('0x66')](_0xb417('0x1ca'),_0xb417('0x1cb'));}if(!_[_0xb417('0x3f')](_0x2587c6['handlePredictive'])){loggerPredictive['error'](_0xb417('0x1ca'),_0xb417('0x1cc'));clearInterval(_0x2587c6[_0xb417('0x65')]);_0x2587c6[_0xb417('0x65')]=undefined;}_0x2587c6[_0xb417('0x26')]=moment()['format'](_0xb417('0xc1'));loggerPredictive[_0xb417('0x4c')](_0x2587c6['name'],'collection\x20data\x20in\x20progressive\x20at',_0x2587c6[_0xb417('0x26')]);this[_0xb417('0xb4')](_0x2587c6,0x1);}else if(ifInterval(_0x2587c6[_0xb417('0x1cd')],_0x2587c6['startProgressive'])){this[_0xb417('0xb4')](_0x2587c6,0x1);loggerPredictiveCalls[_0xb417('0x4c')]('[startMethodPredictive][StartProgressive][Loop]',_0x2587c6[_0xb417('0x26')],_0x2587c6[_0xb417('0x48')]);_0x2587c6[_0xb417('0x5b')]=0x0;_0x2587c6[_0xb417('0xcd')]=0x0;}else if(_0x551945<_0x442968&&_0x2587c6['dialPredictiveOptimization']===_0xb417('0x1ce')){clearPredictiveAttributes(_0x2587c6);loggerPredictive[_0xb417('0x4c')](_0xb417('0x1cf'),_0xb417('0x1d0'),_0x442968,_0xb417('0x26'),_0x2587c6[_0xb417('0x48')]);}else if(_0x266c63<_0x2587c6[_0xb417('0xcd')]&&_0x2587c6[_0xb417('0x1d1')]===_0xb417('0x1ce')){clearPredictiveAttributes(_0x2587c6);loggerPredictive[_0xb417('0x4c')](_0xb417('0x1d2'),_0xb417('0x1d3'),_0x266c63,_0xb417('0x1d4'),_0x2587c6['predictiveIntervalErlangCallsDroppedCalls'],'startProgressive',_0x2587c6['name']);}else if(!ifInterval(_0x2587c6['dialPredictiveInterval'],_0x2587c6['startProgressive'])&&_[_0xb417('0x3f')](_0x2587c6[_0xb417('0x25')])&&!_[_0xb417('0x3f')](_0x2587c6[_0xb417('0x26')])){_0x2587c6[_0xb417('0x25')]=moment()[_0xb417('0x46')](_0xb417('0xc1'));loggerPredictive[_0xb417('0x4c')](_0x2587c6[_0xb417('0x48')],_0xb417('0x1d5'),_0x2587c6[_0xb417('0x25')]);hopperUtils[_0xb417('0x1d6')](_0x2587c6[_0xb417('0x1cd')])[_0xb417('0x3d')](this['getDataPredictive'](_0x2587c6))['then'](mergeDataErlangB(_0x2587c6))[_0xb417('0x3d')](this[_0xb417('0x1d7')](_0x2587c6))['catch'](loggerCatchPredictive(_0xb417('0x1d8'),_0x2587c6));}else if(!ifInterval(_0x2587c6['dialPredictiveInterval'],_0x2587c6[_0xb417('0x25')])){_0x2587c6[_0xb417('0xcd')]=0x0;_0x2587c6[_0xb417('0x25')]=moment()[_0xb417('0x46')](_0xb417('0xc1'));loggerPredictive['info'](_0x2587c6['name'],_0xb417('0x1d9'),_0x2587c6[_0xb417('0x25')]);clearInterval(_0x2587c6[_0xb417('0x65')]);_0x2587c6[_0xb417('0x65')]=undefined;hopperUtils[_0xb417('0x1d6')](_0x2587c6[_0xb417('0x1cd')])['then'](this['getDataPredictive'](_0x2587c6))[_0xb417('0x3d')](mergeDataErlangB(_0x2587c6))['then'](this[_0xb417('0x1d7')](_0x2587c6))[_0xb417('0x9c')](loggerCatchPredictive(_0xb417('0x1da'),_0x2587c6));}else if(_0x2587c6[_0xb417('0x1c6')]&&_0x54505e<_0x2587c6['predictiveIntervalAvailable']-_0x1a2a48){clearPredictiveAttributes(_0x2587c6);loggerPredictive[_0xb417('0x4c')](_0x2587c6[_0xb417('0x48')],_0xb417('0x1db'),_0x54505e,_0xb417('0x1dc'),_0x2587c6[_0xb417('0x1c6')],'-',_0x1a2a48,'=',_0x2587c6[_0xb417('0x1c6')]-_0x1a2a48,')');}else if(_0x2587c6[_0xb417('0x1c6')]&&_0x54505e>_0x2587c6[_0xb417('0x1c6')]+_0x4e9a75){clearPredictiveAttributes(_0x2587c6);loggerPredictive[_0xb417('0x4c')](_0x2587c6[_0xb417('0x48')],_0xb417('0x1db'),_0x54505e,_0xb417('0x1dd'),_0x2587c6['predictiveIntervalAvailable'],'+',_0x4e9a75,'=',_0x2587c6[_0xb417('0x1c6')]+_0x4e9a75,')');}};Dialer[_0xb417('0x19')][_0xb417('0x1de')]=function(_0x1fe9c5){var _0x4e55ec=this;return function(_0x2651d2){return new Promise(function(_0x393751,_0x4a1465){_[_0xb417('0xf8')](_0x1fe9c5,_0x2651d2[0x0]);if(checkGetDataPredictive(_0x2651d2[0x0])){var _0x4cbe6e=_0x1fe9c5[_0xb417('0x1c6')]=_0x1fe9c5[_0xb417('0x1c7')]+_0x1fe9c5[_0xb417('0x13f')];var _0x200966=_0x1fe9c5[_0xb417('0x1cd')]*0x3c;var _0x38694a=_0x2651d2[0x0]['predictiveIntervalAvgTalktime']+_0x2651d2[0x0][_0xb417('0x53')];var _0x45191c=(_0x2651d2[0x0][_0xb417('0x50')]+_0x2651d2[0x0][_0xb417('0x51')]+_0x2651d2[0x0][_0xb417('0xe2')])/_0x2651d2[0x0][_0xb417('0x4e')];_0x1fe9c5['predictiveIntervalHitRate']=_0x45191c>0x0?_0x45191c:0x1;switch(_0x1fe9c5[_0xb417('0x1d1')]){case'dropRate':var _0x4891c9=_0x1fe9c5['dialPredictiveOptimizationPercentage']/0x64;return _0x4e55ec[_0xb417('0x1df')](_0x4cbe6e,_0x200966,_0x38694a,_0x45191c,_0x4891c9)[_0xb417('0x3d')](function(_0x430578){return _0x393751(_0x430578);});case _0xb417('0x1e0'):var _0xcc1953=_0x1fe9c5[_0xb417('0x1e1')]/0x64;return _0x4e55ec[_0xb417('0x1e2')](_0x4cbe6e,_0x200966,_0x38694a,_0x45191c,_0xcc1953)[_0xb417('0x3d')](function(_0x3836ba){return _0x393751(_0x3836ba);});default:return _0x4a1465(msgResponse('[getDataPredictive]','Failure',_0xb417('0x1e3')));}}else{return _0x4a1465(msgResponse(_0xb417('0x1e4'),_0xb417('0x90'),_0xb417('0x1e5')));}});};};Dialer[_0xb417('0x19')][_0xb417('0x1e6')]=function(_0x23c60f){var _0x2662ff=this;return function(_0x99607d){return new Promise(function(_0x29b1f1,_0x4eb134){_[_0xb417('0xf8')](_0x23c60f,_0x99607d[0x0]);if(checkGetDataPredictive(_0x99607d[0x0])){loggerPredictive[_0xb417('0x4c')](JSON[_0xb417('0xa7')](_0x99607d[0x0]));if(_0x23c60f[_0xb417('0x1d1')]==='dropRate'){return _0x2662ff[_0xb417('0x154')](_0x23c60f['id'])[_0xb417('0x3d')](function(_0x1e70f6){var _0x253331=_0x23c60f['loggedIn']-_0x1e70f6[0x0][_0xb417('0x1e7')];var _0x46015b=_0x23c60f[_0xb417('0x1cd')]*0x3c;var _0x188e99=_0x99607d[0x0][_0xb417('0x55')]+_0x99607d[0x0][_0xb417('0x53')];var _0x59e1d4=(_0x99607d[0x0][_0xb417('0x50')]+_0x99607d[0x0][_0xb417('0x51')]+_0x99607d[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x99607d[0x0]['predictiveIntervalTotalCalls'];var _0x1c3c52=_0x23c60f[_0xb417('0x1e1')]/0x64;_0x23c60f[_0xb417('0x1e8')]=_0x1e70f6[0x0][_0xb417('0x1e7')]||0x0;_0x23c60f[_0xb417('0x1e9')]=_0x59e1d4>0x0?_0x59e1d4:0x1;return _0x2662ff[_0xb417('0x1df')](_0x253331,_0x46015b,_0x188e99,_0x59e1d4,_0x1c3c52);})[_0xb417('0x3d')](function(_0x3ebcfa){return _0x29b1f1(_0x3ebcfa);})[_0xb417('0x9c')](function(_0x298f17){return _0x4eb134(msgResponse(_0xb417('0x1ea'),_0xb417('0x90'),JSON['stringify'](_0x298f17)));});}if(_0x23c60f[_0xb417('0x1d1')]===_0xb417('0x1e0')){return _0x2662ff[_0xb417('0x154')](_0x23c60f['id'])[_0xb417('0x3d')](function(_0x35b484){var _0x27a200=_0x23c60f[_0xb417('0x1eb')]-_0x35b484[0x0][_0xb417('0x1e7')];var _0x406cba=_0x23c60f[_0xb417('0x1cd')]*0x3c;var _0x4c716e=_0x99607d[0x0]['predictiveIntervalAvgTalktime']+_0x99607d[0x0][_0xb417('0x53')];var _0x231c73=(_0x99607d[0x0]['predictiveIntervalAnsweredCalls']+_0x99607d[0x0][_0xb417('0x51')]+_0x99607d[0x0][_0xb417('0xe2')])/_0x99607d[0x0][_0xb417('0x4e')];var _0x346b78=_0x23c60f[_0xb417('0x1e1')]/0x64;_0x23c60f[_0xb417('0x1e8')]=_0x35b484[0x0][_0xb417('0x1e7')]||0x0;_0x23c60f['predictiveIntervalHitRate']=_0x231c73>0x0?_0x231c73:0x1;return _0x2662ff[_0xb417('0x1e2')](_0x27a200,_0x406cba,_0x4c716e,_0x231c73,_0x346b78);})[_0xb417('0x3d')](function(_0xb55a2a){return _0x29b1f1(_0xb55a2a);})[_0xb417('0x9c')](function(_0xfe6ab5){return _0x4eb134(msgResponse(_0xb417('0x1ea'),_0xb417('0x90'),JSON['stringify'](_0xfe6ab5)));});}}else{return _0x4eb134(msgResponse(_0xb417('0x1e4'),_0xb417('0x90'),_0xb417('0x1e5')));}});};};Dialer[_0xb417('0x19')][_0xb417('0x1d7')]=function(_0xcc5233){var _0x12a982=this;return function(){var _0x34bf3a=0x0;var _0x34528b=Math[_0xb417('0x1c8')](_0xcc5233[_0xb417('0x5d')]*0x3e8);if(_0x34528b>0x0){_0x34528b=_0x34528b<0x64?0x64:_0x34528b;loggerPredictive[_0xb417('0x4c')](_0xcc5233[_0xb417('0x48')],_0xb417('0x1ec'),_0x34528b,_0xb417('0x1ed'));_0xcc5233[_0xb417('0x65')]=setInterval(function(){_0x12a982[_0xb417('0x65')](_0xcc5233);loggerPredictiveCalls['info'](_0xb417('0x1ee'),_0x34bf3a+=0x1);},_0x34528b);}else{loggerPredictive[_0xb417('0x4c')](_0xcc5233[_0xb417('0x48')],_0xb417('0x1ef'));}};};Dialer[_0xb417('0x19')]['checkContactBlack']=function(_0x4ff495,_0x2c0b4a){var _0x3d3c1f=this;return function(_0x4884bd){if(_[_0xb417('0x4a')](_0x4884bd)){if(_[_0xb417('0xf6')](_0x2c0b4a['UserId'])||!_0x2c0b4a[_0xb417('0x1f0')]){if(_0x4ff495[_0xb417('0xb1')]===_0xb417('0xb6')){_0x4ff495[_0xb417('0x72')]=_['isUndefined'](_0x4ff495['queueStatusComplete'])?!![]:_0x4ff495[_0xb417('0x72')];var _0x5d87b8=uuid['v4']();_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]=new Action(_0x4ff495,_0x2c0b4a,_0x5d87b8);loggerBooked['info']('[booked][checkContactBlack]',_0x5d87b8,_0xb417('0x1f1'),JSON[_0xb417('0xa7')](_0x4ff495['queueStatusComplete']),_0xb417('0x1f2'),_0x4ff495[_0xb417('0x48')]);if(_0x4ff495[_0xb417('0x72')]){_0x4ff495[_0xb417('0x72')]=![];_0x3d3c1f[_0xb417('0xf7')][_0x3d3c1f[_0xb417('0xed')][_0x5d87b8][_0xb417('0xc2')]]=[];ami[_0xb417('0x97')]({'actionid':_0x5d87b8,'action':_0xb417('0x1f3'),'queue':_0x4ff495[_0xb417('0x48')]})['catch'](function(){_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]['ContactId'],'ListId':_0x3d3c1f['actions'][_0x5d87b8][_0xb417('0xda')],'VoiceQueueId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]['VoiceQueueId']||undefined,'CampaignId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1f4')));delete _0x3d3c1f['actions'][_0x5d87b8];});}else{loggerBooked['info']('[booked][checkContactBlack][else]',JSON[_0xb417('0xa7')](_0x4ff495['queueStatusComplete']),'Queue:\x20',_0x4ff495[_0xb417('0x48')]);_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);hopperUtils[_0xb417('0xd8')]({'active':![],'ContactId':_0x3d3c1f['actions'][_0x5d87b8][_0xb417('0xd9')],'ListId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]['ListId'],'VoiceQueueId':_0x3d3c1f[_0xb417('0xed')][_0x5d87b8]['VoiceQueueId']||undefined,'CampaignId':_0x3d3c1f['actions'][_0x5d87b8][_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1f4')));delete _0x3d3c1f[_0xb417('0xed')][_0x5d87b8];}}else{return _0x3d3c1f['actionOriginate'](_0x4ff495,_0x2c0b4a);}}else{if(utils[_0xb417('0x62')](undefined,_0x2c0b4a['scheduledat'])<_0x4ff495[_0xb417('0x1f5')]*0x3c){if(_0x2c0b4a[_0xb417('0x14d')]&&!_0x2c0b4a[_0xb417('0x14d')][_0xb417('0x1f6')]){_0x3d3c1f[_0xb417('0x1c')][_0xb417('0xfb')](_0x2c0b4a['id'])[_0xb417('0xfc')](function(){_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);});}else{hopperUtils[_0xb417('0x1f7')]({'active':![]},_0x2c0b4a['id'],0x1)[_0xb417('0xfc')](function(){_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);});}}else{_0x4ff495['outboundReCallsDay']+=0x1;_0x3d3c1f[_0xb417('0xfd')](_0x4ff495);if(_0x4ff495[_0xb417('0x1f8')]){hopperUtils[_0xb417('0xd8')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x2c0b4a[_0xb417('0xd9')],'ListId':_0x2c0b4a['ListId'],'VoiceQueueId':_0x2c0b4a[_0xb417('0xdb')]||undefined,'CampaignId':_0x2c0b4a[_0xb417('0xdc')]||undefined})[_0xb417('0x9c')](loggerCatch(_0xb417('0x1f9')));hopperUtils[_0xb417('0xe0')](createObjHistory(_0x4ff495,_0x2c0b4a,utils[_0xb417('0x69')]['QUEUE_RECALL'],0x17,_0xb417('0x1fa')))['catch'](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x3d3c1f[_0xb417('0x119')](createObjHistory(_0x4ff495,_0x2c0b4a,utils[_0xb417('0x69')][_0xb417('0x1fb')],0x16,_0xb417('0x1fc')),_0xb417('0x1fd'),'[Originate][HistoryRecallClose]');}}}}else{_0x4ff495[_0xb417('0x1fe')]+=0x1;_0x3d3c1f['saveInDb'](createObjHistory(_0x4ff495,_0x2c0b4a,utils[_0xb417('0x69')]['BLACKLIST'],0xd,_0xb417('0x1ff')),'[Originate][historyBlacklist]',_0xb417('0x200'));throw _0xb417('0x201');}};};Dialer[_0xb417('0x19')]['handleIvr']=function(_0x58ede0){var _0xa03a9b=this;var _0x2b5ca9=_0x58ede0[_0xb417('0x202')]-_0x58ede0[_0xb417('0x7f')]-_0x58ede0[_0xb417('0x203')];emitCampaignSummary(_0x58ede0);if(_0x2b5ca9>0x0){if(_0x2b5ca9>this[_0xb417('0x21')]){_0x2b5ca9=this[_0xb417('0x21')];}_0x58ede0[_0xb417('0x203')]+=_0x2b5ca9;hopperUtils[_0xb417('0x204')](_0x58ede0,_0x2b5ca9)[_0xb417('0x3d')](function(_0xccb454){_0x58ede0[_0xb417('0x203')]-=_0x2b5ca9;_0x58ede0[_0xb417('0x203')]=_0x58ede0[_0xb417('0x203')]>0x0?_0x58ede0[_0xb417('0x203')]:0x0;if(!utils[_0xb417('0x205')](_0xccb454)){_0x58ede0[_0xb417('0x6e')]=utils[_0xb417('0x69')][_0xb417('0x6c')];logger[_0xb417('0x4c')](_0xb417('0x206')+_0x58ede0['name']);}else{_0x58ede0[_0xb417('0x7f')]+=_0xccb454[_0xb417('0x96')];_0x58ede0[_0xb417('0x6e')]=utils[_0xb417('0x69')]['RUNNING'];for(var _0x2ad4b9=0x0;_0x2ad4b9<_0xccb454[_0xb417('0x96')];_0x2ad4b9+=0x1){_0x58ede0[_0xb417('0x207')]+=0x1;if(_[_0xb417('0xf6')](_0xccb454[_0x2ad4b9])||_[_0xb417('0xf6')](_0xccb454[_0x2ad4b9][_0xb417('0x17e')])||_[_0xb417('0xf6')](_0xccb454[_0x2ad4b9][_0xb417('0x162')])){_0xa03a9b[_0xb417('0x158')](_0xb417('0x208'),_0x58ede0,_0xccb454[_0x2ad4b9]);}else{hopperUtils[_0xb417('0x209')](_['pick'](_0xccb454[_0x2ad4b9],['CampaignId',_0xb417('0x162')]))['then'](_0xa03a9b[_0xb417('0x20a')](_0x58ede0,_0xccb454[_0x2ad4b9]))[_0xb417('0x9c')](_0xa03a9b[_0xb417('0x20b')](_0xb417('0x20c'),_0x58ede0));}}}})[_0xb417('0x9c')](loggerGetContactDialer(_0xb417('0x20d'),_0x58ede0,_0x2b5ca9));}};Dialer[_0xb417('0x19')][_0xb417('0xb4')]=function(_0x11c795,_0x3c28b3){var _0x328e98=this;var _0x3999f5=[];if(_0x3c28b3<0x1||_0x11c795[_0xb417('0xb1')]===_0xb417('0xb6')){_0x3c28b3=0x1;}var _0x14614d=Math[_0xb417('0x1c8')](_0x11c795[_0xb417('0x13f')]*_0x3c28b3)-_0x11c795[_0xb417('0x7f')]-_0x11c795[_0xb417('0x203')];if(_0x11c795[_0xb417('0x20e')]>0x0){var _0x147005=_0x11c795[_0xb417('0x20e')]-_0x11c795['originated']-_0x11c795[_0xb417('0x1c7')]-_0x11c795['temp']-_0x11c795[_0xb417('0x141')];if(_0x14614d>_0x147005){_0x14614d=_0x147005;}}if(_0x14614d>0x0){if(_0x11c795[_0xb417('0xb1')]===_0xb417('0xb6')){_0x14614d=0x1;}if(_0x14614d>this[_0xb417('0x21')]){_0x14614d=this[_0xb417('0x21')];}_0x11c795['temp']+=_0x14614d;for(var _0x36e7c5 in this[_0xb417('0x1f')]){if(typeof this[_0xb417('0x1f')][_0x36e7c5]!=='undefined'){if(this['agents'][_0x36e7c5][_0xb417('0x6f')]==='not_inuse'&&this['agents'][_0x36e7c5]['status']===_0xb417('0x88')){_0x3999f5[_0xb417('0x9d')](this['agents'][_0x36e7c5]['id']);}}}hopperUtils[_0xb417('0x20f')](_0x11c795,_0x3999f5,_0x14614d)['then'](function(_0x5e3d31){_0x11c795[_0xb417('0x203')]-=_0x14614d;_0x11c795[_0xb417('0x203')]=_0x11c795[_0xb417('0x203')]>0x0?_0x11c795[_0xb417('0x203')]:0x0;if(!utils['checkContactEmpty'](_0x5e3d31)){hopperUtils[_0xb417('0x210')](_0x11c795)[_0xb417('0x3d')](sendMessageReschedule(_0x11c795))[_0xb417('0x9c')](loggerCatch(_0xb417('0x211')));}else{_0x11c795['originated']+=_0x5e3d31[_0xb417('0x96')];_0x11c795[_0xb417('0x6e')]=_0x11c795[_0xb417('0xb1')]===_0xb417('0xb6')?utils['CAMPAIGN_STATUS'][_0xb417('0x142')]:utils[_0xb417('0x69')][_0xb417('0x212')];for(var _0x1a582b=0x0;_0x1a582b<_0x5e3d31[_0xb417('0x96')];_0x1a582b+=0x1){if(_[_0xb417('0xf6')](_0x5e3d31[_0x1a582b])||_[_0xb417('0xf6')](_0x5e3d31[_0x1a582b][_0xb417('0x17e')])||_[_0xb417('0xf6')](_0x5e3d31[_0x1a582b][_0xb417('0x162')])){_0x328e98[_0xb417('0x158')](_0xb417('0x208'),_0x11c795,_0x5e3d31[_0x1a582b]);}else{hopperUtils[_0xb417('0x213')](_[_0xb417('0x75')](_0x5e3d31[_0x1a582b],[_0xb417('0xdb'),'phone']))[_0xb417('0x3d')](_0x328e98[_0xb417('0x20a')](_0x11c795,_0x5e3d31[_0x1a582b]))[_0xb417('0x9c')](_0x328e98[_0xb417('0x20b')](_0xb417('0x208'),_0x11c795));}}}})['catch'](loggerGetContactDialer(_0xb417('0x214'),_0x11c795,_0x14614d));}};Dialer['prototype']['handlePredictive']=function(_0x2a48cc){if(_0x2a48cc[_0xb417('0x20e')]>0x0){var _0x2b00a8=_0x2a48cc[_0xb417('0x20e')]-_0x2a48cc[_0xb417('0x7f')]-_0x2a48cc[_0xb417('0x1c7')];if(_0x2b00a8>0x0){this[_0xb417('0x215')](_0x2a48cc);}else{loggerPredictiveCalls[_0xb417('0x4c')](_0xb417('0x216'));}}else{this[_0xb417('0x215')](_0x2a48cc);}};Dialer[_0xb417('0x19')]['tryOriginatePredictive']=function(_0x13319c){var _0x2654e4=this;var _0x1d6df6=[];_0x13319c[_0xb417('0x7f')]+=0x1;for(var _0x56201b in this[_0xb417('0x1f')]){if(typeof this[_0xb417('0x1f')][_0x56201b]!==_0xb417('0xaa')){if(this[_0xb417('0x1f')][_0x56201b][_0xb417('0x6f')]===_0xb417('0x217')&&this[_0xb417('0x1f')][_0x56201b]['status']===_0xb417('0x88')){_0x1d6df6[_0xb417('0x9d')](this['agents'][_0x56201b]['id']);}}}return this[_0xb417('0x20f')](_0x13319c['id'],_0x1d6df6,0x1,_0x13319c[_0xb417('0x218')],_0x13319c)[_0xb417('0x3d')](function(_0xacb476){if(!utils[_0xb417('0x205')](_0xacb476)){utils[_0xb417('0x68')](_0x13319c,0x1,0x0);return hopperUtils[_0xb417('0x210')](_0x13319c)['then'](sendMessageReschedule(_0x13319c))['catch'](loggerCatch(_0xb417('0x211')));}else{_0x13319c['message']=utils['CAMPAIGN_STATUS']['RUNNING'];if(_[_0xb417('0xf6')](_0xacb476[0x0])||_[_0xb417('0xf6')](_0xacb476[0x0][_0xb417('0x17e')])||_[_0xb417('0xf6')](_0xacb476[0x0]['phone'])){_0x2654e4[_0xb417('0x158')](_0xb417('0x208'),_0x13319c,_0xacb476[0x0]);}else{return hopperUtils['checkIsBlackList'](_[_0xb417('0x75')](_0xacb476[0x0],[_0xb417('0xdb'),_0xb417('0x162')]))[_0xb417('0x3d')](_0x2654e4['checkContactBlack'](_0x13319c,_0xacb476[0x0]))['catch'](_0x2654e4[_0xb417('0x20b')](_0xb417('0x219'),_0x13319c));}}})[_0xb417('0x9c')](loggerGetContactDialer(_0xb417('0x21a'),_0x13319c,0x1));};Dialer[_0xb417('0x19')][_0xb417('0x1df')]=function(_0x12aa87,_0x559f7e,_0x896267,_0x447898,_0x36407b,_0xe96ffd){loggerPredictive[_0xb417('0x4c')](_0xb417('0x21b'));loggerPredictive[_0xb417('0x4c')](_0xb417('0x21c'),_0x12aa87);loggerPredictive[_0xb417('0x4c')](_0xb417('0x21d'),_0x559f7e);loggerPredictive[_0xb417('0x4c')](_0xb417('0x21e'),_0x896267);loggerPredictive['info'](_0xb417('0x21f'),_0x447898);loggerPredictive['info']('Amax:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x36407b);loggerPredictive[_0xb417('0x4c')](_0xb417('0x56'));return new Promise(function(_0x5f5c5f,_0x568d9c){if(_0x12aa87<=0x0||isNaN(_0x12aa87)){return _0x568d9c(msgResponse('[abandonmentRate]',_0xb417('0x84'),'m\x20=\x20'+_0x12aa87));}if(_0x896267<=0x0||isNaN(_0x896267)){return _0x568d9c(msgResponse(_0xb417('0x220'),'Error',_0xb417('0x221')+_0x896267));}if(_0x447898<=0x0||isNaN(_0x447898)){return _0x568d9c(msgResponse(_0xb417('0x220'),_0xb417('0x84'),_0xb417('0x222')+_0x447898));}if(_0x559f7e<=0x0||isNaN(_0x559f7e)){return _0x568d9c(msgResponse(_0xb417('0x220'),_0xb417('0x84'),_0xb417('0x223')+_0x559f7e));}if(_0x36407b<=0x0||isNaN(_0x36407b)){return _0x568d9c(msgResponse(_0xb417('0x220'),_0xb417('0x84'),'Amax\x20=\x20'+_0x36407b));}_0xe96ffd=_0xe96ffd||0x0;var _0x3323be=0x1/_0x896267;var _0x10a6ce=0x0;var _0x47fd2e=0x0;var _0x44a13c=0x0;var _0x3acc9c=0x0;for(var _0x1b85df=0x0;_0x44a13c<_0x36407b;_0x1b85df+=0x1){_0x47fd2e=_0x1b85df/_0x559f7e;_0x10a6ce=(_0x447898*_0x47fd2e+_0xe96ffd)/_0x3323be;_0x44a13c=utils[_0xb417('0x224')](_0x10a6ce,_0x12aa87);_0x3acc9c=_0x10a6ce/_0x12aa87*(0x1-utils[_0xb417('0x224')](_0x10a6ce,_0x12aa87));}return _0x5f5c5f({'erlangCalls':_0x1b85df,'erlangCallToSecond':_0x559f7e/_0x1b85df,'erlangAbandonmentRate':_0x44a13c,'erlangBusyFactor':_0x3acc9c});});};Dialer[_0xb417('0x19')][_0xb417('0x1e2')]=function(_0x194585,_0x360de5,_0x17629f,_0x1b141f,_0x38b22e,_0x19f8a2){loggerPredictive[_0xb417('0x4c')](_0xb417('0x225'));loggerPredictive[_0xb417('0x4c')](_0xb417('0x21c'),_0x194585);loggerPredictive['info']('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x360de5);loggerPredictive['info']('Ts:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x17629f);loggerPredictive[_0xb417('0x4c')](_0xb417('0x21f'),_0x1b141f);loggerPredictive[_0xb417('0x4c')](_0xb417('0x226'),_0x38b22e);loggerPredictive['info']('---------------------------');return new Promise(function(_0x1d30b1,_0x493eb2){if(_0x194585<=0x0||isNaN(_0x194585)){return _0x493eb2(msgResponse(_0xb417('0x227'),'Error','m\x20=\x20'+_0x194585));}if(_0x17629f<=0x0||isNaN(_0x17629f)){return _0x493eb2(msgResponse(_0xb417('0x227'),_0xb417('0x84'),_0xb417('0x221')+_0x17629f));}if(_0x1b141f<=0x0||isNaN(_0x1b141f)){return _0x493eb2(msgResponse('[busyFactor]',_0xb417('0x84'),_0xb417('0x222')+_0x1b141f));}if(_0x360de5<=0x0||isNaN(_0x360de5)){return _0x493eb2(msgResponse(_0xb417('0x227'),_0xb417('0x84'),_0xb417('0x223')+_0x360de5));}if(_0x38b22e<=0x0||isNaN(_0x38b22e)){return _0x493eb2(msgResponse(_0xb417('0x227'),_0xb417('0x84'),_0xb417('0x228')+_0x38b22e));}_0x19f8a2=_0x19f8a2||0x0;var _0x58ecd5=0x1/_0x17629f;var _0x192560=0x0;var _0x4ccffa=0x0;var _0x5d891c=0x0;var _0x2d86fc=0x0;for(var _0x2021cd=0x0;_0x2d86fc<_0x38b22e;_0x2021cd+=0x1){_0x4ccffa=_0x2021cd/_0x360de5;_0x192560=(_0x1b141f*_0x4ccffa+_0x19f8a2)/_0x58ecd5;_0x5d891c=utils[_0xb417('0x224')](_0x192560,_0x194585);_0x2d86fc=_0x192560/_0x194585*(0x1-utils[_0xb417('0x224')](_0x192560,_0x194585));}return _0x1d30b1({'erlangCalls':_0x2021cd,'erlangCallToSecond':_0x360de5/_0x2021cd,'erlangAbandonmentRate':_0x5d891c,'erlangBusyFactor':_0x2d86fc});});};module['exports']=Dialer;
\ No newline at end of file
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syncQueueMember']['bind'](this));ami['on'](_0x610c('0x3d'),this[_0x610c('0x3e')][_0x610c('0x2e')](this));this[_0x610c('0x3f')]();this[_0x610c('0x40')]();RpcSetting[_0x610c('0x41')]()[_0x610c('0x42')](function(_0x85c5a3){previewRecallmeReminderInterval=_0x85c5a3[_0x610c('0x43')];});}function isNotNull(_0x55a243){return _0x55a243!==null&&!_[_0x610c('0x44')](_0x55a243);}function msgResponse(_0x142a8d,_0x3e2a0f,_0x27c02d){return{'action':_0x142a8d,'response':_0x3e2a0f,'message':_0x27c02d,'stack':_0x27c02d};}function emit(_0x2a2c6e,_0x579295,_0x3a2678){io['to'](_0x2a2c6e)['emit'](_0x579295,_0x3a2678);}function emitOutboundVoiceQueueSummary(_0x3f5c0f){if(_0x3f5c0f[_0x610c('0x45')]===_0x610c('0x46')){logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util['inspect'](_0x3f5c0f,{'showHidden':![],'depth':null}));emit(util[_0x610c('0x47')]('voice:queue:%s',_0x3f5c0f[_0x610c('0x48')]),'voice_queue:save',_0x3f5c0f);}}function checkGetDataPredictive(_0x288365){if(isNotNull(_0x288365)&&!_[_0x610c('0x49')](_0x288365)){loggerPredictive[_0x610c('0x4a')](_0x610c('0x4b'));loggerPredictive[_0x610c('0x4a')](_0x610c('0x4c'),_0x288365[_0x610c('0x4d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x4e'),_0x288365[_0x610c('0x4f')]);loggerPredictive['info']('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x288365['predictiveIntervalDroppedCallsTimeout']);loggerPredictive['info'](_0x610c('0x50'),_0x288365[_0x610c('0x51')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x52'),_0x288365[_0x610c('0x53')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x54'),_0x288365[_0x610c('0x55')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));if(_0x288365[_0x610c('0x4d')]>0x0){if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x55')])&&_0x288365[_0x610c('0x55')]>0x0){return!![];}loggerPredictive[_0x610c('0x4a')](_0x610c('0x57'));if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x53')])&&_0x288365[_0x610c('0x53')]>0x0){return!![];}loggerPredictive['info']('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive['info'](_0x610c('0x58'));}}else{loggerPredictive[_0x610c('0x4a')](_0x610c('0x59'));}return![];}function mergeDataErlangB(_0x40eda5){return function(_0x3079a4){loggerPredictive['info'](_0x610c('0x5a'));loggerPredictive[_0x610c('0x4a')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3079a4[_0x610c('0x5b')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5c'),_0x3079a4[_0x610c('0x5d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4['erlangAbandonmentRate']);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5f'),_0x3079a4[_0x610c('0x60')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4[_0x610c('0x61')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));_['merge'](_0x40eda5,_0x3079a4);};}function ifInterval(_0x379c16,_0x3ead35){if(_[_0x610c('0x44')](_0x3ead35)){return![];}return utils['getSeconds'](undefined,_0x3ead35)<_0x379c16*0x3c;}function clearPredictiveAttributes(_0x5da689){if(_0x5da689[_0x610c('0x28')]){_0x5da689['startProgressive']=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startProgressive\x20value\x20cleared');}if(_0x5da689[_0x610c('0x27')]){_0x5da689[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startPredictive\x20value\x20cleared');}if(_0x5da689['handlePredictive']){clearInterval(_0x5da689[_0x610c('0x63')]);_0x5da689[_0x610c('0x63')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],_0x610c('0x64'));}}function loggerCatchPredictive(_0x2892c2,_0x2551ca){return function(_0x35ec0c){loggerPredictive['error'](_0x2551ca[_0x610c('0x48')],_0x2892c2);loggerPredictive[_0x610c('0x65')](_0x35ec0c[_0x610c('0x66')]);clearPredictiveAttributes(_0x2551ca);};}function loggerCatch(_0x25e348){return function(_0x3bd56c){logger[_0x610c('0x65')](_0x25e348,util[_0x610c('0x67')](_0x3bd56c,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x5d5344,_0xac01ac,_0x3b2106){return function(_0x1e3c6a){utils[_0x610c('0x68')](_0xac01ac,_0x3b2106,0x0);logger['error'](_0x5d5344,util['inspect'](_0x1e3c6a,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x3bf2df){return function(_0x3b99a9){if(isNotNull(_0x3b99a9)&&isNotNull(_0x3b99a9[0x0])){if(_0x3b99a9[0x0]['contactsRescheduled']>0x0){_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x6b')];logger[_0x610c('0x4a')](_0x610c('0x6c')+_0x3bf2df[_0x610c('0x48')],_0x3b99a9[0x0][_0x610c('0x6d')],_0x610c('0x6e'));}else{_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NO_AVAILABLE_CONTACTS'];logger[_0x610c('0x4a')]('[getContactDialer2][Empty]'+_0x3bf2df['name']);}}};}function createObjHistory(_0x3ccd98,_0x10c8f1,_0x40f2d6,_0x1b8a40,_0x904047){_0x3ccd98['message']=_0x40f2d6;var _0x5a27da=new Action(_0x3ccd98,_0x10c8f1);var _0x3db891=new History(_0x5a27da);_0x3db891['state']=_0x1b8a40;_0x3db891[_0x610c('0x6f')]=_0x904047;_0x3db891[_0x610c('0x70')]=_0x5a27da[_0x610c('0x71')];return _0x3db891;}function unlockQueueStatus(_0x137671,_0x923406){setTimeout(function(){if(_[_0x610c('0x44')](_0x137671[_0x610c('0x72')])){loggerBooked['error'](_0x610c('0x73'),_0x923406);}_0x137671['queueStatusComplete']=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0x74'),_0x923406,JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x137671,[_0x610c('0x48'),'queueStatusComplete'])));},0x1f3);}function checkInterval(_0xdf999d){return function(){if(!isNotNull(_0xdf999d['Interval'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_0xdf999d['Interval']['Intervals'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_[_0x610c('0x49')](_0xdf999d['Interval']['Intervals']))){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NULL_INTERVAL'];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}};}function checkIsIVRCampaignActive(_0x4202a1){return function(){if(!utils[_0x610c('0x79')](_0x4202a1)){_0x4202a1['message']=utils[_0x610c('0x6a')][_0x610c('0x7a')];throw _0x4202a1[_0x610c('0x48')]+_0x610c('0x7b');}};}function emitCampaignSummary(_0x710ab8){if(utils['isIVRCampaign'](_0x710ab8)){emit(util[_0x610c('0x47')](_0x610c('0x7c'),_0x710ab8[_0x610c('0x48')]),'campaign:save',_0x710ab8);}}function loggerCatchQueueSummary(_0x59ee99,_0x17d3b1){return function(_0x361161){clearPredictiveAttributes(_0x17d3b1);emitCampaignSummary(_0x17d3b1);loggerSyncQueueSummary[_0x610c('0x62')](_0x59ee99,util[_0x610c('0x67')](_0x361161,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x4a62a6){if(_0x4a62a6[_0x610c('0x7d')]){if(_0x4a62a6[_0x610c('0x7e')]===0x0){_0x4a62a6['sendMessageOneNotActive']=![];_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x7a')];loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x7f'),_0x4a62a6[_0x610c('0x48')],_0x610c('0x80'));}else{_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')]['DISACTIVED'];loggerSyncQueueSummary['debug']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x4a62a6['name'],_0x610c('0x81'));}emitCampaignSummary(_0x4a62a6);}}function myreject(_0xb26900){return function(_0x1cb02c){return _0xb26900(msgResponse(_0x610c('0x82'),_0x610c('0x83'),JSON[_0x610c('0x75')](_0x1cb02c)));};}Dialer['prototype']['isTrunkReachable']=function(_0x4899e1){return!_[_0x610c('0x44')](_0x4899e1)&&_0x4899e1&&!_[_0x610c('0x44')](_0x4899e1[_0x610c('0x48')])&&!_['isUndefined'](_0x4899e1[_0x610c('0x84')])&&_0x4899e1[_0x610c('0x84')]&&(this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x85')||this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x86'));};Dialer[_0x610c('0x18')]['checkIsTrunkReachable']=function(_0x1da6c3){var _0x114c1d=this;return function(){if(!_0x114c1d['isTrunkReachable'](_0x1da6c3[_0x610c('0x87')])){if(!_0x114c1d[_0x610c('0x88')](_0x1da6c3[_0x610c('0x89')])){_0x1da6c3[_0x610c('0x69')]=utils[_0x610c('0x6a')]['TRUNK_NOT_REACHABLE'];throw _0x1da6c3[_0x610c('0x48')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer[_0x610c('0x18')][_0x610c('0x8a')]=function(_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc){var _0x2c4efa=this;return function(){var _0x45b2ba=!![];return _0x2c4efa[_0x610c('0x8b')](_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc,_0x45b2ba);};};Dialer[_0x610c('0x18')]['checkIfTimeIntervals']=function(_0x2f3555,_0xdb2a36,_0x354f07,_0x24f02a){var _0x2cee61=this;return function(){var _0x53d7e1=![];return _0x2cee61[_0x610c('0x8b')](_0x2f3555['Intervals'],_0xdb2a36,_0x354f07,_0x24f02a,_0x53d7e1);};};Dialer['prototype'][_0x610c('0x8b')]=function(_0x9a7a39,_0x389ddb,_0x44eeaa,_0x168d95,_0x56130d){var _0x12d389=[];return new Promise(function(_0xbc0957,_0x12c62d){if(!isNotNull(_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x610c('0x49')](_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['EMPTY_INTERVAL'];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+_0x610c('0x8e')));}if(_0x389ddb&&_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['UNKNOWN_TIMEZONE'];return _0x12c62d(msgResponse(_0x610c('0x8c'),'Failure',_0x44eeaa+_0x610c('0x90')+_0x389ddb));}if(_[_0x610c('0x91')](_0x9a7a39)){for(var _0x572f73=0x0;_0x572f73<_0x9a7a39[_0x610c('0x92')];_0x572f73+=0x1){_0x12d389[_0x610c('0x93')](ami[_0x610c('0x94')]({'action':_0x610c('0x95'),'command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39[_0x572f73]['interval'],!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x1d6d58){return _0x1d6d58[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})['catch'](myreject(_0x12c62d)));}}else{_0x12d389['push'](ami[_0x610c('0x94')]({'action':'command','command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39,!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x4820ee){return _0x4820ee[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})[_0x610c('0x99')](myreject(_0x12c62d)));}Promise['all'](_0x12d389)[_0x610c('0x42')](function(_0x5e31db){var _0x48b53b=_['some'](_0x5e31db);if(_0x48b53b){return _0xbc0957(_0x48b53b);}else{_0x168d95['message']=_0x56130d?utils['CAMPAIGN_STATUS'][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];return _0x12c62d(msgResponse(_0x610c('0x9c'),_0x610c('0x8d'),_0x610c('0x9d')+_0x56130d+'\x20'+_0x44eeaa+_0x610c('0x9e')+util[_0x610c('0x67')](_0x9a7a39,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x389ddb));}})['catch'](function(_0xb3cf20){return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0xb3cf20)));});});};Dialer['prototype'][_0x610c('0x3f')]=function(){var _0x5396b6=this;return cmHopper[_0x610c('0xa0')]({'active':![]},{'where':{'active':!![]}})[_0x610c('0x42')](function(){setInterval(function(){_0x5396b6['syncCampaigns']();},0x3e8);});};Dialer[_0x610c('0x18')][_0x610c('0xa1')]=function(){var _0x4483a0=this;var _0x27d90e;for(var _0x554d84 in this['campaigns']){if(typeof this[_0x610c('0x1e')][_0x554d84]!=='undefined'){_0x27d90e=this['campaigns'][_0x554d84];if(utils[_0x610c('0xa2')](_0x27d90e)&&utils[_0x610c('0x79')](_0x27d90e)){_0x27d90e[_0x610c('0x7d')]=!![];Promise[_0x610c('0xa3')]()['then'](checkIsIVRCampaignActive(_0x27d90e))[_0x610c('0x42')](checkInterval(_0x27d90e))['then'](_0x4483a0['checkIsTrunkReachable'](_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0x8a')](_0x27d90e[_0x610c('0xa4')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa6')](_0x27d90e[_0x610c('0xa7')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa8')](_0x27d90e))[_0x610c('0x99')](loggerCatchQueueSummary(_0x610c('0xa9'),_0x27d90e));}else{notSendMessagesCampaign(_0x27d90e);}}}};Dialer['prototype'][_0x610c('0xaa')]=function(_0x216abf){if(_0x216abf[_0x610c('0xab')]!=='predictive'){clearPredictiveAttributes(_0x216abf);}switch(_0x216abf[_0x610c('0xab')]){case'progressive':this['handlePower'](_0x216abf,0x1);break;case _0x610c('0xac'):this[_0x610c('0xad')](_0x216abf,_0x216abf['dialPowerLevel']);break;case _0x610c('0xae'):this[_0x610c('0xae')](_0x216abf);break;case _0x610c('0xaf'):this['handlePower'](_0x216abf,0x1);break;default:logger['error'](_0x610c('0xb0'),_0x216abf[_0x610c('0x48')],'method\x20not\x20recognized');}};Dialer[_0x610c('0x18')]['ifTime']=function(_0x18925d,_0x34816d){var _0x588dfb=_0x18925d['dialTimezone'];var _0x20b70b=_0x34816d?_0x18925d[_0x610c('0xa4')]:_0x18925d[_0x610c('0xa7')][_0x610c('0xb1')];logger[_0x610c('0xb2')]('Dialer::ifTime()',_0x20b70b,_0x588dfb,_0x18925d[_0x610c('0x48')],util['format'](_0x610c('0xb3'),_0x18925d[_0x610c('0x48')],_0x18925d['id']));var _0x398428=null;return Interval[_0x610c('0xb4')](_0x20b70b,_0x588dfb)[_0x610c('0x42')](function(_0x3bee62){if(_0x3bee62===!![]){return _0x3bee62;}else{_0x18925d['message']=_0x34816d?utils[_0x610c('0x6a')][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];_0x398428=msgResponse('[ifTime][promiseAll]',_0x610c('0x8d'),_0x610c('0x9d')+_0x34816d+'\x20'+_0x18925d['name']+_0x610c('0x9e')+util['inspect'](_0x20b70b,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x588dfb);}if(_0x398428!==null){logger[_0x610c('0xb2')](_0x610c('0xb5'),_0x398428);_0x398428[_0x610c('0xb6')]=_0x34816d;throw _0x398428;}})['catch'](function(_0x26719d){logger[_0x610c('0x65')]('AMI\x20IfTime',_0x26719d);throw msgResponse(_0x610c('0x82'),'Error',util[_0x610c('0x67')](_0x26719d,{'showHidden':![],'depth':null}));});};Dialer[_0x610c('0x18')][_0x610c('0xb7')]=function(_0x30ec5b){if(this[_0x610c('0x1d')][_0x30ec5b[_0x610c('0xb8')]]){if(this[_0x610c('0x25')][_0x30ec5b['uniqueid']]&&this['uniqueId'][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0x45')]!=='ivr'){this[_0x610c('0xba')](this['voiceQueues'][_0x30ec5b[_0x610c('0xb8')]]);this[_0x610c('0x25')][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0xbb')]=moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer[_0x610c('0x18')][_0x610c('0x34')]=function(_0x59abe6){var _0x416db3=this[_0x610c('0x25')][_0x59abe6['uniqueid']];if(this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]){if(_0x416db3&&_0x416db3[_0x610c('0x45')]!=='ivr'){delete this[_0x610c('0x25')][_0x59abe6['uniqueid']];this[_0x610c('0x1d')][_0x59abe6['queue']]['outboundAnswerCallsDay']+=0x1;var _0x5ec47a=new AgentComplete(_0x416db3,_0x59abe6);if(_0x59abe6[_0x610c('0xbc')]===_0x610c('0xbd')){_0x5ec47a['agiafterat']=this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]['dialQueueProject2']&&this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]][_0x610c('0xbe')]?moment()[_0x610c('0x47')](_0x610c('0xbf')):undefined;}hopperUtils[_0x610c('0xc0')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc1')));hopperUtils[_0x610c('0xc2')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc3')));}}};Dialer[_0x610c('0x18')][_0x610c('0x30')]=function(_0xbf14ae){var _0x4ccf9e=this['uniqueId'][_0xbf14ae[_0x610c('0xb9')]];var _0x32ee33=this;var _0x523f95=![];var _0x589465;var _0x222497;if(this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]){if(_0x4ccf9e&&_0x4ccf9e['type']!==_0x610c('0xc4')){delete this[_0x610c('0x25')][_0xbf14ae[_0x610c('0xb9')]];this['updateOriginated'](this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]);_0x4ccf9e[_0x610c('0xc5')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0xf27662=new QueueCallerAbandon(_0x4ccf9e,_0xbf14ae);if(utils[_0x610c('0xc6')](_0x4ccf9e[_0x610c('0xc5')],_0x4ccf9e['responsetime'])>=_0x4ccf9e['dialQueueTimeout']){this[_0x610c('0x1d')][_0xbf14ae['queue']][_0x610c('0xc7')]+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['outboundDropCallsDayTimeout']+=0x1;this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xc8')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xa;_0xf27662[_0x610c('0x6f')]=_0x610c('0xca');_0xf27662[_0x610c('0xcb')]='TIMEOUT';_0xf27662['agiafterat']=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialQueueProject2']?moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0xf27662[_0x610c('0xcc')]+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]['dialDropRetryFrequency'];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e['voiceQueue'])[_0x610c('0x42')](function(_0x453da4){_0x523f95=_0x453da4['additional']==0x1;if(_0xf27662[_0x610c('0xcc')]>=_0x32ee33['voiceQueues'][_0xbf14ae['queue']]['dialDropMaxRetry']){_0x32ee33[_0x610c('0xd0')](_0xf27662,_0x453da4[_0x610c('0xd1')]);}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0xf27662[_0x610c('0xcc')],'scheduledat':moment()['add'](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e['ListId'],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));var _0x59e19c=new History(_0xf27662);_0x59e19c['state']=0xa;_0x59e19c[_0x610c('0x6f')]=_0x610c('0xca');_0x59e19c[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x59e19c[_0x610c('0x70')]=_0x59e19c[_0x610c('0x71')];_0x59e19c[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x59e19c['calleridnum']=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x59e19c)['catch'](loggerCatch('[syncAgentComplete][createHistory][10]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}else{this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdc')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xb;_0xf27662[_0x610c('0x6f')]=_0x610c('0xdd');_0xf27662['dropreason']=_0x610c('0xde');_0xf27662['countabandonedretry']+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e[_0x610c('0xe0')])[_0x610c('0x42')](function(_0x1c8d0a){if(_0xf27662['countabandonedretry']>=_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialAbandonedMaxRetry']){_0x32ee33['queueCallerAbandonCreateState'](_0xf27662,_0x1c8d0a['additional']);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0xf27662[_0x610c('0xe1')],'scheduledat':moment()[_0x610c('0xe2')](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e[_0x610c('0xe3')],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));var _0x57c10a=new History(_0xf27662);_0x57c10a['state']=0xb;_0x57c10a[_0x610c('0x6f')]=_0x610c('0xdd');_0x57c10a[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x57c10a[_0x610c('0x70')]=_0x57c10a[_0x610c('0x71')];_0x57c10a[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x57c10a[_0x610c('0xda')]=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x57c10a)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}}}};Dialer[_0x610c('0x18')][_0x610c('0xe5')]=function(_0x469d81){if(this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]]){this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81[_0x610c('0xe6')];}if(this[_0x610c('0x25')][_0x469d81['uniqueid']]){this[_0x610c('0x25')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81['channel'];}};Dialer[_0x610c('0x18')][_0x610c('0xe7')]=function(_0x1ab3f7){if(!this[_0x610c('0x23')][_0x1ab3f7['actionid']]){return;}var _0x3c16b6=this['voiceQueues'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]]['strategy']||_0x610c('0xe9');if(_0x3c16b6==='roundrobin'){if(this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]&&_[_0x610c('0xea')](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')])&&_0x1ab3f7[_0x610c('0xec')]==='1'&&_0x1ab3f7['paused']==='0'){if(this['agents'][_0x1ab3f7[_0x610c('0xed')]]){if(!this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]){this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]=!![];this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')]=!![];this['actions'][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];}}}}else if(_0x3c16b6==='rrmemory'){if(this[_0x610c('0x23')][_0x1ab3f7['actionid']]){if(this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]]){this['actions'][_0x1ab3f7['actionid']][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];if(_[_0x610c('0xea')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]])){this['queueBooked'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]['queue']]=[];}this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7['actionid']][_0x610c('0xb8')]]['push'](_[_0x610c('0xee')](_['pick'](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]],['idHopper',_0x610c('0xed')]),{'status':_0x1ab3f7[_0x610c('0xec')],'paused':_0x1ab3f7[_0x610c('0xef')]}));}}}};Dialer['prototype'][_0x610c('0x3e')]=function(_0x34df19){if(!this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]){return;}var _0x2e3e14=this;var _0x111375=this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xb8')]];var _0x472fae=_0x111375[_0x610c('0xf0')]||'rrmemory';if(_0x472fae===_0x610c('0xf1')){if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]){this[_0x610c('0x1c')][_0x610c('0xf2')](this['actions'][_0x34df19[_0x610c('0xe8')]]['idHopper'],this['actions'][_0x34df19['actionid']][_0x610c('0xed')])['catch'](function(_0x1d9907){logger[_0x610c('0x65')](_0x610c('0xf3'),util[_0x610c('0x67')](_0x1d9907,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14['updateOriginated'](_0x2e3e14['voiceQueues'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);_0x2e3e14[_0x610c('0x1f')][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]]['locked']=![];delete _0x2e3e14[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);});}else{this['updateOriginated'](this['voiceQueues'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xf4')));delete this[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);}}else if(_0x472fae===_0x610c('0xe9')){var _0x3d2329;if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&!_[_0x610c('0x49')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']])){if(this['queueBookedRR'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]){this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this[_0x610c('0x2b')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2b')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]:this['queueBooked'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]['_rr']||0x0:0x0;}this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')]=this[_0x610c('0x2b')][this['actions'][_0x34df19['actionid']][_0x610c('0xb8')]];for(var _0x269aa9=0x0;_0x269aa9<this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0x92')];_0x269aa9+=0x1){_0x3d2329=rr(this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this['queueBooked'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')];if(_0x3d2329['status']==='1'&&_0x3d2329['paused']==='0'){break;}}if(!_['isNil'](_0x3d2329)){this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=_[_0x610c('0x44')](this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')])?!![]:this['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')];}loggerBooked[_0x610c('0x4a')]('[booked][RR]',_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],[_0x610c('0x48'),'unlockRR'])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));if(!_['isNil'](_0x3d2329)&&_0x3d2329[_0x610c('0xec')]==='1'&&_0x3d2329[_0x610c('0xef')]==='0'&&this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]]['unlockRR']){this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')]=![];this['queueBooked'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]=[];this[_0x610c('0x1c')][_0x610c('0xf2')](_0x3d2329[_0x610c('0xf9')],_0x3d2329[_0x610c('0xed')])[_0x610c('0x99')](function(_0x541f15){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0x610c('0x67')](_0x541f15,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14[_0x610c('0xba')](_0x2e3e14[_0x610c('0x1d')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);setTimeout(function(){_0x2e3e14['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0xfa'),_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x2e3e14[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],['name',_0x610c('0xf6')])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));},0xc7);delete _0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375,_0x34df19[_0x610c('0xe8')]);});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfb'));this[_0x610c('0xba')](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfc'));this[_0x610c('0xba')](this['voiceQueues'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfd'));this['updateOriginated'](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']]['queue']]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this['actions'][_0x34df19[_0x610c('0xe8')]]['ContactId'],'ListId':this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0xfe')));delete this['actions'][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}};Dialer[_0x610c('0x18')][_0x610c('0x32')]=function(_0xd0a159){var _0x4a2b4c=this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];if(_0x4a2b4c){delete this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];_0x4a2b4c[_0x610c('0xff')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0x21c29e=_0x4a2b4c['type']===_0x610c('0xc4')?this[_0x610c('0x1e')][_0x4a2b4c['queue']]:this['voiceQueues'][_0x4a2b4c[_0x610c('0x100')]()];if(_0xd0a159[_0x610c('0x101')]!==_0x610c('0x102')){this[_0x610c('0xba')](_0x21c29e);return this[_0x610c('0x103')](_0x4a2b4c,_0x21c29e,_0xd0a159)[_0x610c('0x99')](loggerCatch(_0x610c('0x104')));}this['uniqueId'][_0xd0a159[_0x610c('0xb9')]]=_0x4a2b4c;}};Dialer[_0x610c('0x18')][_0x610c('0x3b')]=function(_0xbc021d){var _0x299503=this;var _0xfbcd5a=this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];var _0x1625ba;if(!_[_0x610c('0xea')](_0xbc021d)&&!_['isNil'](_0xbc021d['variable'])&&!_[_0x610c('0xea')](_0xbc021d['variable']['amdstatus'])&&_0xbc021d[_0x610c('0x105')]===_0x610c('0x106')&&_0xfbcd5a){if(_0xfbcd5a[_0x610c('0x45')]!==_0x610c('0xc4')&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,_0x610c('0x111')));this[_0x610c('0x112')](_0x1625ba,_0x610c('0x113'),'[syncHangupInAMD]');}if(_0xfbcd5a['type']!=='ivr'&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]===_0x610c('0x114')){return new Promise(function(_0x3e6f29,_0x3a5138){delete _0x299503[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];_0x299503['updateOriginated'](_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['voiceQueues'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x3b2246=_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]];var _0x2d556b=new Hangup(_0xfbcd5a,_0xbc021d);_0x2d556b['state']=0x13;_0x2d556b['statedesc']=_0x610c('0x115');_0x2d556b['membername']='AMD';_0x2d556b['countmachineretry']+=0x1;_0x2d556b[_0x610c('0xcd')]+=0x1;_0x2d556b[_0x610c('0x111')]=!![];ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x2d556b,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x2d556b)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x2d556b[_0x610c('0x116')]+_0x2d556b[_0x610c('0x117')]+_0x2d556b[_0x610c('0x118')]+_0x2d556b[_0x610c('0x119')]+_0x2d556b[_0x610c('0xcc')]+_0x2d556b[_0x610c('0xe1')]+_0x2d556b['countmachineretry']+_0x2d556b['countagentrejectretry']>=_0x3b2246[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x11c'));}else{if(_0x2d556b[_0x610c('0x11d')]>=_0x3b2246[_0x610c('0x11e')]){_0x299503[_0x610c('0x11f')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x120'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x2d556b['countmachineretry'],'scheduledat':moment()['add'](_0x3b2246[_0x610c('0x121')],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2d556b[_0x610c('0xd5')],'ListId':_0x2d556b[_0x610c('0xe3')],'VoiceQueueId':_0x2d556b[_0x610c('0xd6')]||undefined,'CampaignId':_0x2d556b['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x3e6f29({'reschedule':0x1});}}});}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this[_0x610c('0x1e')][_0xfbcd5a['queue']][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,'amd'));this['saveInDb'](_0x1625ba,_0x610c('0x123'),_0x610c('0x124'));}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='MACHINE'){return new Promise(function(_0x108379,_0x50d4b8){delete _0x299503['uniqueId'][_0xbc021d[_0x610c('0xb9')]];_0x299503[_0x610c('0xba')](_0x299503[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;var _0x405259=_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]];var _0x24c6a2=new Hangup(_0xfbcd5a,_0xbc021d);_0x24c6a2[_0x610c('0xc9')]=0x13;_0x24c6a2[_0x610c('0x6f')]='Machine';_0x24c6a2[_0x610c('0x10c')]='AMD';_0x24c6a2['countmachineretry']+=0x1;_0x24c6a2[_0x610c('0xcd')]+=0x1;_0x24c6a2[_0x610c('0x111')]=!![];ami['emit'](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x24c6a2,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x24c6a2)[_0x610c('0x99')](loggerCatch(_0x610c('0x125')));if(_0x24c6a2['countbusyretry']+_0x24c6a2['countcongestionretry']+_0x24c6a2[_0x610c('0x118')]+_0x24c6a2[_0x610c('0x119')]+_0x24c6a2['countdropretry']+_0x24c6a2[_0x610c('0xe1')]+_0x24c6a2[_0x610c('0x11d')]+_0x24c6a2[_0x610c('0x126')]>=_0x405259[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x11c'));}else{if(_0x24c6a2[_0x610c('0x11d')]>=_0x405259[_0x610c('0x11e')]){_0x299503['createStateFinal'](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x120'));}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x24c6a2[_0x610c('0x11d')],'scheduledat':moment()[_0x610c('0xe2')](_0x405259[_0x610c('0x121')],'minutes')[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x24c6a2[_0x610c('0xd5')],'ListId':_0x24c6a2[_0x610c('0xe3')],'VoiceQueueId':_0x24c6a2[_0x610c('0xd6')]||undefined,'CampaignId':_0x24c6a2['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x108379({'reschedule':0x1});}}});}}};Dialer[_0x610c('0x18')]['syncHangup']=function(_0x4308dc){var _0x44766d=this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];var _0x4c8b5e;if(_0x44766d&&_0x44766d[_0x610c('0x45')]===_0x610c('0xc4')){delete this['uniqueId'][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this['campaigns'][_0x44766d[_0x610c('0xb8')]]);this['campaigns'][_0x44766d[_0x610c('0xb8')]][_0x610c('0x127')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);hopperUtils['createHistory'](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x129')));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc['uniqueid']];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d['queue']]);this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['outboundAnswerCallsDay']+=0x1;this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0x10;_0x4c8b5e['statedesc']=_0x610c('0x12a');_0x4c8b5e[_0x610c('0x10c')]=_0x610c('0x12b');hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch('[syncHangupIvr]'));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&!isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]]);this['voiceQueues'][_0x44766d['queue']][_0x610c('0x12c')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0xc;_0x4c8b5e[_0x610c('0x6f')]=_0x4308dc[_0x610c('0x12d')];_0x4c8b5e['membername']='Unknow';hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)['catch'](loggerCatch(_0x610c('0x129')));}};Dialer[_0x610c('0x18')][_0x610c('0xa')]=function(_0x4368ef){var _0x3ac0ab=this;if(!_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]){_0x3ac0ab['queuesSummary'][_0x4368ef[_0x610c('0x48')]]={'running':![]};}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]][_0x610c('0x12e')]===!![]){return;}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef['name']][_0x610c('0x12e')]===![]){_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]['running']=!![];}var _0x1cd149=_0x3ac0ab[_0x610c('0x1d')][_0x4368ef[_0x610c('0x48')]];var _0x4eb1a8=_0x1cd149[_0x610c('0x69')]!==utils[_0x610c('0x6a')][_0x610c('0x7a')];var _0x2ae335=utils[_0x610c('0x12f')](_0x1cd149);_0x1cd149[_0x610c('0x130')]=utils[_0x610c('0x131')](_0x1cd149,_0x3ac0ab['trunks']);Promise['resolve']()[_0x610c('0x42')](function(){if(_0x1cd149['statusMessage']===utils[_0x610c('0x6a')][_0x610c('0x7a')]){if(_0x4eb1a8){clearPredictiveAttributes(_0x1cd149);_0x4368ef['startPredictive']=undefined;_0x4368ef['startProgressive']=undefined;}if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')][_0x610c('0x7a')]){_0x4368ef[_0x610c('0x132')]=0x0;_0x4368ef[_0x610c('0xef')]=0x0;_0x4368ef[_0x610c('0x133')]=0x0;_0x4368ef[_0x610c('0x134')]=0x0;_0x4368ef[_0x610c('0x135')]=0x0;}}else if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')]['ACTIVE']&&!_0x2ae335){return _0x3ac0ab['ifTime'](_0x1cd149,!![])[_0x610c('0x42')](function(){return _0x3ac0ab['ifTime'](_0x1cd149,![]);})[_0x610c('0x42')](function(){return _0x3ac0ab[_0x610c('0xaa')](_0x1cd149);})[_0x610c('0x99')](function(_0x394597){loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x136'),util[_0x610c('0x67')](_0x394597,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x1cd149);});}else{clearPredictiveAttributes(_0x1cd149);}})[_0x610c('0x42')](function(){var _0x57adbc=_0x4368ef[_0x610c('0x137')](_0x1cd149);if(_0x57adbc||_0x1cd149[_0x610c('0x138')]){_0x1cd149[_0x610c('0x138')]=![];_0x4368ef[_0x610c('0x139')](_0x1cd149);Object[_0x610c('0x13a')](_0x1cd149,_0x4368ef);emitOutboundVoiceQueueSummary(_0x4368ef);}_0x3ac0ab['queuesSummary'][_0x1cd149[_0x610c('0x48')]][_0x610c('0x12e')]=![];})['catch'](function(_0x30272c){logger[_0x610c('0x65')](_0x610c('0x136'),util[_0x610c('0x67')](_0x30272c,{'showHidden':![],'depth':null}));_0x3ac0ab[_0x610c('0x2c')][_0x1cd149['name']][_0x610c('0x12e')]=![];});};Dialer[_0x610c('0x18')][_0x610c('0x37')]=_['throttle'](function(){var _0x2f17ae=_[_0x610c('0x13b')](this[_0x610c('0x1d')],function(_0x53a82d){return _0x53a82d['dialPreviewRecallmeReminder'];});var _0x95ab0f=_['filter'](this[_0x610c('0x1f')],function(_0x557c70){return _0x557c70[_0x610c('0x13c')]&&_0x557c70[_0x610c('0xec')]===_0x610c('0x85');});if(_0x2f17ae['length']>0x0&&_0x95ab0f[_0x610c('0x92')]>0x0){return Promise[_0x610c('0xa3')]()['then'](cmHopper['handlePreviewRecallNotifications'](_[_0x610c('0x13d')](_0x2f17ae,'id'),previewRecallmeReminderInterval,_['map'](_0x95ab0f,'id')))[_0x610c('0x42')](function(_0x277e98){for(var _0x327d6c=0x0;_0x327d6c<_0x277e98[_0x610c('0x92')];_0x327d6c++){var _0x453412=_0x277e98[_0x327d6c][_0x610c('0x13e')]['name'];if(_0x453412)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x453412))['emit']('user:dialPreviewRecallReminder',{'hopper':_0x277e98[_0x327d6c]});}})[_0x610c('0x99')](function(_0x16ae87){logger[_0x610c('0x65')](_0x610c('0x140'),_0x16ae87);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x610c('0x18')][_0x610c('0x40')]=function(){var _0xb198df=this;setInterval(function(){_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x25')],'[uniqueid]');_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x23')],_0x610c('0x142'));},0x32c8);};Dialer[_0x610c('0x18')][_0x610c('0x141')]=function(_0x14a91a,_0x3457cc){var _0x298a8b=this;for(var _0x562723 in _0x14a91a){if(typeof _0x14a91a[_0x562723]!==_0x610c('0x143')){this[_0x610c('0x1b')][_0x610c('0x144')](function(){if(!_[_0x610c('0xea')](_0x14a91a[_0x562723])){return ami[_0x610c('0x94')]({'action':_0x610c('0xec'),'channel':_0x14a91a[_0x562723][_0x610c('0xe6')]})['catch'](function(_0x52f582){if(_0x52f582[_0x610c('0x69')]===_0x610c('0x145')){setTimeout(function(){if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723]['type']!==_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1d')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x146'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723][_0x610c('0x45')]===_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1e')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x147'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}},0x2328);}});}});}}};Dialer[_0x610c('0x18')]['getVoiceQueueRtPauses']=function(_0x2eca31){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](voiceQueueRt[_0x610c('0x148')](_0x2eca31))[_0x610c('0x99')](loggerCatch(_0x610c('0x149')));};Dialer[_0x610c('0x18')][_0x610c('0xba')]=function(_0x4804d0){if(!_['isUndefined'](_0x4804d0)&&_0x4804d0!==null){if(typeof _0x4804d0['originated']!==_0x610c('0x143')){if(_0x4804d0[_0x610c('0x7e')]>0x0){_0x4804d0[_0x610c('0x7e')]-=0x1;}else{logger[_0x610c('0x65')](_0x610c('0x14a'));}}}else{logger[_0x610c('0x65')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer[_0x610c('0x18')]['loggerHandler']=function(_0x37a235,_0xda778a){var _0x2eeb15=this;return function(_0x4c550c){_0x2eeb15[_0x610c('0xba')](_0xda778a);logger[_0x610c('0x65')](_0x37a235,util[_0x610c('0x67')](_0x4c550c,{'showHidden':![],'depth':null}));};};Dialer[_0x610c('0x18')][_0x610c('0x14b')]=function(_0x3a15c1,_0x1a034b,_0x225422){var _0x1be9b9={'state':0x19,'statedesc':_0x610c('0x14c')};this['updateOriginated'](_0x1a034b);this[_0x610c('0x112')](_[_0x610c('0xee')](_0x1be9b9,_[_0x610c('0x76')](_0x225422,[_0x610c('0xd5'),'ListId','UserId','VoiceQueueId','CampaignId'])),_0x610c('0x14d'),'[emptyContact]');logger['error'](_0x3a15c1);};Dialer[_0x610c('0x18')][_0x610c('0x112')]=function(_0x9496e7,_0x4be26b,_0xef26dc){hopperUtils[_0x610c('0xc0')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0x4be26b));hopperUtils[_0x610c('0xc2')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0xef26dc));};Dialer[_0x610c('0x18')][_0x610c('0xd0')]=function(_0x38c1c2,_0x54b535){hopperUtils['createHistory'](_0x38c1c2)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x54b535==0x0){hopperUtils[_0x610c('0xc2')](_0x38c1c2)[_0x610c('0x99')](loggerCatch(_0x610c('0x14e')));}};Dialer['prototype'][_0x610c('0x140')]=function(_0x4db72e){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](cmHopper[_0x610c('0x14f')](_0x4db72e['id'],previewRecallmeReminderInterval))['then'](function(_0x13a5d3){for(var _0x38bb94=0x0;_0x38bb94<_0x13a5d3[_0x610c('0x92')];_0x38bb94++){var _0x5daa33=_0x13a5d3[_0x38bb94]['Agent'][_0x610c('0x48')];if(_0x5daa33)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x5daa33))[_0x610c('0x10e')]('user:dialPreviewRecallReminder',{'hopper':_0x13a5d3[_0x38bb94]});}})[_0x610c('0x99')](function(){});};Dialer[_0x610c('0x18')][_0x610c('0xa8')]=function(_0x4dcade){var _0x444eb4=this;return function(){_0x444eb4[_0x610c('0x150')](_0x4dcade);};};Dialer[_0x610c('0x18')][_0x610c('0x151')]=function(_0x37c731,_0xc663ba){var _0x1e7fba=this;var _0x4e9fcd=uuid['v4']();this['actions'][_0x4e9fcd]=new Action(_0x37c731,_0xc663ba,_0x4e9fcd);return new Promise(function(_0x392c0,_0x381b1c){if(_['isUndefined'](_0x37c731)&&typeof _0x37c731!=='object'){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x153')));}if(_[_0x610c('0x44')](_0xc663ba[_0x610c('0x154')])||_0xc663ba[_0x610c('0x154')]===null){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x155')));}var _0x4c5c0={'XMD-CALLERID':_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]['getCaller'](),'XMD-AGI':_0x37c731[_0x610c('0x156')]?util[_0x610c('0x47')]('\x22agi://%s/square,%s\x22',ipAgi,_0x37c731[_0x610c('0x156')]):'NONE','XMD-AGIAFTER':_0x37c731[_0x610c('0x157')]?util[_0x610c('0x47')](_0x610c('0x158'),ipAgi,_0x37c731[_0x610c('0x157')]):_0x610c('0x159'),'XMD-QUEUE':utils[_0x610c('0x15a')](_0x37c731)?util[_0x610c('0x47')](_0x610c('0x15b'),_0x37c731[_0x610c('0x48')],_0x37c731['dialQueueOptions']||'',_0x37c731[_0x610c('0xbe')]?'c':'',_0x37c731[_0x610c('0x15c')]||0x3):'NONE','XMD-CONTACTID':_0xc663ba[_0x610c('0xd5')],'XMD-CDRTYPE':_0x610c('0x15d'),'CALLERID(all)':_0x1e7fba['actions'][_0x4e9fcd][_0x610c('0x15e')](),'XMD-AMD':_0x37c731[_0x610c('0x107')]?_0x610c('0x15f'):'NONE','XMD-DESTINATION':_0x610c('0x106')};if(_0x37c731['dialAMDActive']){_0x4c5c0['XMD-AMDINITIALSILENCE']=_0x37c731[_0x610c('0x160')]||0x9c4;_0x4c5c0[_0x610c('0x161')]=_0x37c731[_0x610c('0x162')]||0x5dc;_0x4c5c0[_0x610c('0x163')]=_0x37c731[_0x610c('0x164')]||0x320;_0x4c5c0[_0x610c('0x165')]=_0x37c731[_0x610c('0x166')]||0x1388;_0x4c5c0[_0x610c('0x167')]=_0x37c731[_0x610c('0x168')]||0x64;_0x4c5c0[_0x610c('0x169')]=_0x37c731['dialAMDBetweenWordsSilence']||0x32;_0x4c5c0[_0x610c('0x16a')]=_0x37c731[_0x610c('0x16b')]||0x3;_0x4c5c0[_0x610c('0x16c')]=_0x37c731[_0x610c('0x16d')]||0x100;_0x4c5c0[_0x610c('0x16e')]=_0x37c731[_0x610c('0x16f')]||0x1388;}if(utils['isOutboundQueue'](_0x37c731)){_0x4c5c0[_0x610c('0x170')]=_0xc663ba[_0x610c('0xd6')];}else{_0x4c5c0[_0x610c('0x171')]=_0xc663ba[_0x610c('0xd7')];}var _0x56c9d6=utils[_0x610c('0x172')](_0xc663ba[_0x610c('0x173')]);Object[_0x610c('0x13a')](_0x4c5c0,_0x56c9d6);var _0xd18300=_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?utils[_0x610c('0x174')](_0x37c731[_0x610c('0x87')]['callerid'],_0x37c731[_0x610c('0x175')],_0x37c731['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0x610c('0x176')](_0x37c731[_0x610c('0x177')],_0x37c731['dialRandomLastDigitCallerIdNumber']):_0x37c731[_0x610c('0x177')]):utils[_0x610c('0x174')](_[_0x610c('0xea')](_0x37c731[_0x610c('0x89')])?_0x37c731[_0x610c('0x87')][_0x610c('0x178')]:_0x37c731[_0x610c('0x89')][_0x610c('0x178')],_0x37c731[_0x610c('0x175')],_0x37c731[_0x610c('0x179')]>0x0?utils[_0x610c('0x176')](_0x37c731['dialOriginateCallerIdNumber'],_0x37c731[_0x610c('0x179')]):_0x37c731[_0x610c('0x177')]);if(_0xd18300){_0x4c5c0[_0x610c('0x17a')]=_0x1e7fba[_0x610c('0x23')][_0x4e9fcd][_0x610c('0x17b')]=utils[_0x610c('0x17c')](_0xd18300);_0x4c5c0['XMD-ORIGINATECALLERIDNUM']=_0xc663ba[_0x610c('0x154')];}_0x37c731['variables']=_0x4c5c0;return ami['Action']({'actionid':_0x4e9fcd,'action':'originate','channel':_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?util[_0x610c('0x47')]('SIP/%s/%s%s',_0x37c731[_0x610c('0x87')][_0x610c('0x48')],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')]['trim']()||'':'',_0x37c731['dialCutDigit']>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]):util[_0x610c('0x47')](_0x610c('0x180'),_[_0x610c('0xea')](_0x37c731['TrunkBackup'])?_0x37c731[_0x610c('0x87')]['name']:_0x37c731[_0x610c('0x89')]['name'],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')][_0x610c('0x181')]()||'':'',_0x37c731[_0x610c('0x17f')]>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]),'callerid':_0xd18300,'Exten':_0x610c('0x106'),'Context':_0x610c('0x182'),'Priority':'1','variable':_0x4c5c0,'timeout':(_0x37c731[_0x610c('0x183')]||0x1e)*0x3e8,'async':!![],'channelid':_0x4e9fcd})[_0x610c('0x42')](function(_0x4aec53){return _0x392c0(_0x4aec53);})[_0x610c('0x99')](function(_0x4e0b56){_0x37c731['outboundOriginateFailureCallsDay']+=0x1;var _0x2daa97=new History(_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]);logger[_0x610c('0x65')](util[_0x610c('0x47')](_0x610c('0x184'),JSON[_0x610c('0x75')](_0x4e0b56)));_0x2daa97[_0x610c('0xc9')]=0xe;_0x2daa97['statedesc']=_0x610c('0x185');_0x2daa97['starttime']=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x2daa97[_0x610c('0x70')]=_0x2daa97[_0x610c('0x71')];hopperUtils[_0x610c('0xc0')](_0x2daa97)[_0x610c('0x99')](loggerCatch(_0x610c('0x186')));_0x1e7fba[_0x610c('0xc2')](_0x2daa97)[_0x610c('0x99')](loggerCatch('[originate][error]'))['finally'](function(){delete _0x1e7fba[_0x610c('0x23')][_0x4e9fcd];return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x83'),_0x610c('0x187')));});});});};Dialer[_0x610c('0x18')][_0x610c('0x188')]=function(_0x1a5779,_0x29390b,_0x218122){var _0x1bd1b0=new History(_0x29390b);if(_0x1bd1b0[_0x610c('0x116')]+_0x1bd1b0['countcongestionretry']+_0x1bd1b0[_0x610c('0x118')]+_0x1bd1b0[_0x610c('0x119')]+_0x1bd1b0[_0x610c('0xcc')]+_0x1bd1b0[_0x610c('0xe1')]+_0x1bd1b0[_0x610c('0x11d')]+_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x11a')]-0x1){return!![];}switch(_0x1a5779){case 0x3:if(_0x1bd1b0[_0x610c('0x118')]>=_0x218122[_0x610c('0x189')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countnoanswerretry':_0x1bd1b0['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0x18a')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18b')));break;case 0x5:if(_0x1bd1b0['countbusyretry']>=_0x218122['dialBusyMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x1bd1b0[_0x610c('0x116')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122['dialBusyRetryFrequency'],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18c')));break;case 0x8:if(_0x1bd1b0['countcongestionretry']>=_0x218122[_0x610c('0x18d')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countcongestionretry':_0x1bd1b0['countcongestionretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x18e')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18f')));break;case 0x0:if(_0x1bd1b0['countnosuchnumberretry']>=_0x218122['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countnosuchnumberretry':_0x1bd1b0[_0x610c('0x119')]+=0x1,'scheduledat':moment()['add'](_0x218122['dialNoSuchNumberRetryFrequency'],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0x190')));}break;case 0xa:if(_0x1bd1b0[_0x610c('0xcc')]>=_0x218122[_0x610c('0x191')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0x1bd1b0[_0x610c('0xcc')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));break;case 0xb:if(_0x1bd1b0[_0x610c('0xe1')]>=_0x218122[_0x610c('0x192')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countabandonedretry':_0x1bd1b0['countabandonedretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));break;case 0x13:if(_0x1bd1b0[_0x610c('0x11d')]>=_0x218122[_0x610c('0x11e')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x1bd1b0['countmachineretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x121')],_0x610c('0xd4'))['format'](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));break;case 0x14:if(_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x193')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countagentrejectretry':_0x1bd1b0[_0x610c('0x126')]+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x194')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x195')));break;default:return!![];}};Dialer[_0x610c('0x18')][_0x610c('0x103')]=function(_0x22bf50,_0x565ec0,_0x2b9ed7){var _0x2017a5=this;var _0x16dec3=new History(_0x22bf50);var _0x276c68=![];var _0xa3160d;var _0x230580;return new Promise(function(_0x250074,_0x3a88ba){if(_['isUndefined'](_0x565ec0)&&typeof _0x565ec0!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'entity\x20is\x20undefine'));}if(_[_0x610c('0x44')](_0x2b9ed7)&&typeof _0x2b9ed7!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'evt\x20is\x20undefine'));}hopperUtils[_0x610c('0xcf')](_0x16dec3,_0x2b9ed7[_0x610c('0xbc')],_0x565ec0)[_0x610c('0x42')](function(_0x8b1d20){if(_0x8b1d20[_0x610c('0xd1')]==0x1)_0x276c68=!![];switch(_0x2b9ed7[_0x610c('0xbc')]){case'0':_0x565ec0['outboundNoSuchCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x0;_0x16dec3['statedesc']=_0x610c('0x197');_0x16dec3[_0x610c('0x119')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')](_0x610c('0x198'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x199')));_0xa3160d=_0x565ec0[_0x610c('0x19a')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x16dec3)['catch'](loggerCatch(_0x610c('0x125')));if(_0x2017a5[_0x610c('0x188')](0x0,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countnosuchnumberretry']>=_0x565ec0['dialNoSuchNumberMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x19b'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x200\x20no\x20such\x20number....');}}break;case'3':_0x565ec0[_0x610c('0x19c')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x3;_0x16dec3[_0x610c('0x6f')]=_0x610c('0x19d');_0x16dec3[_0x610c('0x118')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;var _0x40c919=ut[_0x610c('0x19e')](_0x22bf50,_0x565ec0);ami[_0x610c('0x10e')](_0x610c('0x19f'),_0x40c919);_0xa3160d=_0x565ec0[_0x610c('0x18a')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x2017a5[_0x610c('0x188')](0x3,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x118')]>=_0x565ec0[_0x610c('0x189')]){_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}}break;case'5':_0x565ec0['outboundBusyCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x5;_0x16dec3[_0x610c('0x6f')]='Busy';_0x16dec3[_0x610c('0x116')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')]('custom:agentbusy',ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1a1')));_0xa3160d=_0x565ec0[_0x610c('0x1a2')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)['catch'](loggerCatch(_0x610c('0x1a3')));if(_0x2017a5[_0x610c('0x188')](0x5,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]>=_0x565ec0[_0x610c('0x1a4')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x205\x20busy');}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a5'));}}break;case'8':_0x565ec0[_0x610c('0x1a6')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x8;_0x16dec3['statedesc']=_0x610c('0x1a7');_0x16dec3['countcongestionretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x18e')];_0x230580=_0x565ec0[_0x610c('0xce')];ami['emit']('custom:agentcongestion',ut['buildObj'](_0x22bf50,_0x610c('0x1a8')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x2017a5['checkRetriveMax'](0x8,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countcongestionretry']>=_0x565ec0['dialCongestionMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}}break;case'11':_0x565ec0[_0x610c('0x1aa')]+=0x1;_0x16dec3['state']=0xb;_0x16dec3[_0x610c('0x6f')]=_0x610c('0xdd');_0x16dec3['countabandonedretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0xdf')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1ab')));if(_0x2017a5[_0x610c('0x188')](0xb,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0xe1')]>=_0x565ec0[_0x610c('0x192')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1ac'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x2011\x20abandoned');}}break;case'20':_0x565ec0[_0x610c('0x1ad')]+=0x1;_0x16dec3['state']=0x14;_0x16dec3['statedesc']='AgentReject';_0x16dec3['countagentrejectretry']+=0x1;_0x16dec3['countglobal']+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x194')];_0x230580=_0x565ec0[_0x610c('0xce')];ami[_0x610c('0x10e')](_0x610c('0x1ae'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1af')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1b0')));if(_0x2017a5[_0x610c('0x188')](0x14,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x193')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}}break;default:_0x565ec0['outboundUnknownCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0xc;_0x16dec3[_0x610c('0x6f')]=_0x2b9ed7[_0x610c('0xbc')];_0xa3160d=_0x565ec0['dialAgentRejectRetryFrequency'];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x2017a5[_0x610c('0x188')](_0x2b9ed7[_0x610c('0xbc')],_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]+_0x16dec3[_0x610c('0x117')]+_0x16dec3[_0x610c('0x118')]+_0x16dec3[_0x610c('0x119')]+_0x16dec3['countdropretry']+_0x16dec3[_0x610c('0xe1')]+_0x16dec3[_0x610c('0x11d')]+_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x11a')]){_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7[_0x610c('0xbc')]);}else{_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7['reason']);}}}})[_0x610c('0x42')](function(){if(_0x276c68){hopperUtils[_0x610c('0xdb')](_0x16dec3,_0xa3160d,_0x230580)[_0x610c('0x42')](function(){return _0x250074(0x1);});}});});};Dialer[_0x610c('0x18')][_0x610c('0x11b')]=function(_0x53b02d,_0x260a1a,_0x3370e1,_0x5249d3){var _0x54e760=new Final(_0x53b02d);_0x54e760[_0x610c('0xc9')]=0xf;_0x54e760['statedesc']=_0x610c('0x1b2');this['createStateFinal'](_0x54e760,_0x260a1a,_0x3370e1,_0x5249d3);};Dialer[_0x610c('0x18')]['createStateFinal']=function(_0x58fba5,_0x222117,_0x3453ed,_0x29f4a1){hopperUtils['moveContactManagedDialer'](_0x58fba5)[_0x610c('0x42')](function(){return _0x222117(msgResponse(_0x610c('0x196'),'Success',_0x29f4a1));})['catch'](function(){return _0x3453ed(msgResponse('[moveContactManagedDialer][0]','Failure',_0x610c('0x1b3')));});};Dialer[_0x610c('0x18')][_0x610c('0xae')]=function(_0x21977c){var _0x4ee843=_0x21977c[_0x610c('0x1b4')]/0x64;var _0x506273=_0x21977c['outboundDropCallsDayTimeout']/(_0x21977c[_0x610c('0x1b5')]+_0x21977c[_0x610c('0x109')]);var _0x2cbbd8=Math[_0x610c('0x1b6')](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b8')]/0x64));var _0x1f59a2=Math['round'](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b9')]/0x64));var _0x4d72e0=_0x21977c[_0x610c('0x132')]+_0x21977c[_0x610c('0x134')];var _0x4729fb=Math['floor'](_0x21977c['erlangCalls']*_0x21977c[_0x610c('0x61')]*_0x21977c['predictiveIntervalHitRate']*_0x21977c[_0x610c('0x1ba')]);if(_[_0x610c('0x44')](_0x21977c[_0x610c('0x28')])){if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bc'));}if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x63')])){loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bd'));clearInterval(_0x21977c['handlePredictive']);_0x21977c[_0x610c('0x63')]=undefined;}_0x21977c['startProgressive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1be'),_0x21977c[_0x610c('0x28')]);this[_0x610c('0xad')](_0x21977c,0x1);}else if(ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x28')])){this[_0x610c('0xad')](_0x21977c,0x1);loggerPredictiveCalls['info'](_0x610c('0x1bf'),_0x21977c[_0x610c('0x28')],_0x21977c[_0x610c('0x48')]);_0x21977c['erlangCalls']=0x0;_0x21977c[_0x610c('0xc8')]=0x0;}else if(_0x4ee843<_0x506273&&_0x21977c['dialPredictiveOptimization']===_0x610c('0x1c0')){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c1'),_0x610c('0x1c2'),_0x506273,'startProgressive',_0x21977c[_0x610c('0x48')]);}else if(_0x4729fb<_0x21977c['predictiveIntervalErlangCallsDroppedCalls']&&_0x21977c['dialPredictiveOptimization']==='dropRate'){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c3'),_0x610c('0x1c4'),_0x4729fb,_0x610c('0x1c5'),_0x21977c[_0x610c('0xc8')],_0x610c('0x28'),_0x21977c['name']);}else if(!ifInterval(_0x21977c[_0x610c('0x1c6')],_0x21977c['startProgressive'])&&_['isUndefined'](_0x21977c[_0x610c('0x27')])&&!_['isUndefined'](_0x21977c[_0x610c('0x28')])){_0x21977c[_0x610c('0x27')]=moment()['format'](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c['name'],_0x610c('0x1c7'),_0x21977c[_0x610c('0x27')]);hopperUtils['avgHandleTime'](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))[_0x610c('0x42')](mergeDataErlangB(_0x21977c))['then'](this['startMethodPredictive'](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1c9'),_0x21977c));}else if(!ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0xc8')]=0x0;_0x21977c['startPredictive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive['info'](_0x21977c['name'],_0x610c('0x1ca'),_0x21977c['startPredictive']);clearInterval(_0x21977c[_0x610c('0x63')]);_0x21977c[_0x610c('0x63')]=undefined;hopperUtils[_0x610c('0x1cb')](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))['then'](mergeDataErlangB(_0x21977c))[_0x610c('0x42')](this[_0x610c('0x1cc')](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1cd'),_0x21977c));}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0<_0x21977c['predictiveIntervalAvailable']-_0x1f59a2){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1ce'),_0x4d72e0,_0x610c('0x1cf'),_0x21977c[_0x610c('0x1b7')],'-',_0x1f59a2,'=',_0x21977c[_0x610c('0x1b7')]-_0x1f59a2,')');}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0>_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4d72e0,_0x610c('0x1d0'),_0x21977c['predictiveIntervalAvailable'],'+',_0x2cbbd8,'=',_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8,')');}};Dialer[_0x610c('0x18')][_0x610c('0x1c8')]=function(_0x314cef){var _0x3c675b=this;return function(_0x2c6189){return new Promise(function(_0x291948,_0x2aa22d){_['merge'](_0x314cef,_0x2c6189[0x0]);if(checkGetDataPredictive(_0x2c6189[0x0])){var _0x5d292b=_0x314cef[_0x610c('0x1b7')]=_0x314cef[_0x610c('0x134')]+_0x314cef[_0x610c('0x132')];var _0x41e04d=_0x314cef[_0x610c('0x1c6')]*0x3c;var _0x4d2a16=_0x2c6189[0x0][_0x610c('0x55')]+_0x2c6189[0x0][_0x610c('0x53')];var _0x5aa2ed=(_0x2c6189[0x0][_0x610c('0x4f')]+_0x2c6189[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x2c6189[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x2c6189[0x0][_0x610c('0x4d')];_0x314cef['predictiveIntervalHitRate']=_0x5aa2ed>0x0?_0x5aa2ed:0x1;switch(_0x314cef[_0x610c('0x1d1')]){case _0x610c('0x1c0'):var _0x39c158=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b['abandonmentRate'](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x39c158)[_0x610c('0x42')](function(_0x1b9724){return _0x291948(_0x1b9724);});case _0x610c('0x1d2'):var _0x2f1dd9=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b[_0x610c('0x1d3')](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x2f1dd9)[_0x610c('0x42')](function(_0x4266ee){return _0x291948(_0x4266ee);});default:return _0x2aa22d(msgResponse('[getDataPredictive]',_0x610c('0x8d'),_0x610c('0x1d4')));}}else{return _0x2aa22d(msgResponse(_0x610c('0x1d5'),_0x610c('0x8d'),_0x610c('0x1d6')));}});};};Dialer[_0x610c('0x18')][_0x610c('0x1d7')]=function(_0x3e42a7){var _0x42e047=this;return function(_0xb3e746){return new Promise(function(_0x43c332,_0x36066c){_[_0x610c('0xee')](_0x3e42a7,_0xb3e746[0x0]);if(checkGetDataPredictive(_0xb3e746[0x0])){loggerPredictive['info'](JSON[_0x610c('0x75')](_0xb3e746[0x0]));if(_0x3e42a7[_0x610c('0x1d1')]==='dropRate'){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x142936){var _0x4a5632=_0x3e42a7['loggedIn']-_0x142936[0x0][_0x610c('0x1d8')];var _0x2a38ca=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x10aa98=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x54b6c0=(_0xb3e746[0x0]['predictiveIntervalAnsweredCalls']+_0xb3e746[0x0]['predictiveIntervalDroppedCallsTimeout']+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0][_0x610c('0x4d')];var _0x4282ad=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x142936[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x54b6c0>0x0?_0x54b6c0:0x1;return _0x42e047[_0x610c('0x1da')](_0x4a5632,_0x2a38ca,_0x10aa98,_0x54b6c0,_0x4282ad);})[_0x610c('0x42')](function(_0x11e757){return _0x43c332(_0x11e757);})[_0x610c('0x99')](function(_0x42cd8e){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON['stringify'](_0x42cd8e)));});}if(_0x3e42a7[_0x610c('0x1d1')]===_0x610c('0x1d2')){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x3b7e2e){var _0xebaaa4=_0x3e42a7[_0x610c('0x1dc')]-_0x3b7e2e[0x0][_0x610c('0x1d8')];var _0x14c671=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x1d0fd3=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x5dfed5=(_0xb3e746[0x0][_0x610c('0x4f')]+_0xb3e746[0x0][_0x610c('0xc7')]+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0]['predictiveIntervalTotalCalls'];var _0x584b55=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x3b7e2e[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x5dfed5>0x0?_0x5dfed5:0x1;return _0x42e047[_0x610c('0x1d3')](_0xebaaa4,_0x14c671,_0x1d0fd3,_0x5dfed5,_0x584b55);})[_0x610c('0x42')](function(_0x5efe54){return _0x43c332(_0x5efe54);})['catch'](function(_0x752c15){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0x752c15)));});}}else{return _0x36066c(msgResponse(_0x610c('0x1d5'),'Failure','check\x20failure'));}});};};Dialer['prototype'][_0x610c('0x1cc')]=function(_0x238e7f){var _0xc85764=this;return function(){var _0x4ab711=0x0;var _0x6f1d3=Math['floor'](_0x238e7f['erlangCallToSecond']*0x3e8);if(_0x6f1d3>0x0){_0x6f1d3=_0x6f1d3<0x64?0x64:_0x6f1d3;loggerPredictive['info'](_0x238e7f[_0x610c('0x48')],'one\x20call\x20every:',_0x6f1d3,_0x610c('0x1dd'));_0x238e7f[_0x610c('0x63')]=setInterval(function(){_0xc85764[_0x610c('0x63')](_0x238e7f);loggerPredictiveCalls[_0x610c('0x4a')]('[handlePredictive]',_0x4ab711+=0x1);},_0x6f1d3);}else{loggerPredictive[_0x610c('0x4a')](_0x238e7f[_0x610c('0x48')],_0x610c('0x1de'));}};};Dialer[_0x610c('0x18')][_0x610c('0x1df')]=function(_0x1b192e,_0x43a774){var _0x39db7a=this;return function(_0x530aeb){if(_['isEmpty'](_0x530aeb)){if(_[_0x610c('0xea')](_0x43a774['UserId'])||!_0x43a774[_0x610c('0x1e0')]){if(_0x1b192e['dialMethod']===_0x610c('0xaf')){_0x1b192e['queueStatusComplete']=_['isUndefined'](_0x1b192e[_0x610c('0x72')])?!![]:_0x1b192e[_0x610c('0x72')];var _0x5debd0=uuid['v4']();_0x39db7a[_0x610c('0x23')][_0x5debd0]=new Action(_0x1b192e,_0x43a774,_0x5debd0);loggerBooked[_0x610c('0x4a')](_0x610c('0x1e1'),_0x5debd0,_0x610c('0x1e2'),JSON['stringify'](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);if(_0x1b192e[_0x610c('0x72')]){_0x1b192e['queueStatusComplete']=![];_0x39db7a[_0x610c('0x2a')][_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xb8')]]=[];ami['Action']({'actionid':_0x5debd0,'action':_0x610c('0x1e4'),'queue':_0x1b192e[_0x610c('0x48')]})[_0x610c('0x99')](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0]['ContactId'],'ListId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a['actions'][_0x5debd0]['VoiceQueueId']||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x39db7a['actions'][_0x5debd0];});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0x1e5'),JSON[_0x610c('0x75')](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd5')],'ListId':_0x39db7a['actions'][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd6')]||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1e6')));delete _0x39db7a[_0x610c('0x23')][_0x5debd0];}}else{return _0x39db7a['actionOriginate'](_0x1b192e,_0x43a774);}}else{if(utils['getSeconds'](undefined,_0x43a774[_0x610c('0x1e7')])<_0x1b192e[_0x610c('0x1e8')]*0x3c){if(_0x43a774[_0x610c('0x13e')]&&!_0x43a774[_0x610c('0x13e')]['voicePause']){_0x39db7a[_0x610c('0x1c')][_0x610c('0xf2')](_0x43a774['id'])['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}else{hopperUtils[_0x610c('0x1e9')]({'active':![]},_0x43a774['id'],0x1)['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}}else{_0x1b192e[_0x610c('0x1ea')]+=0x1;_0x39db7a[_0x610c('0xba')](_0x1b192e);if(_0x1b192e['dialRecallInQueue']){hopperUtils['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x43a774[_0x610c('0xd5')],'ListId':_0x43a774['ListId'],'VoiceQueueId':_0x43a774[_0x610c('0xd6')]||undefined,'CampaignId':_0x43a774[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1eb')));hopperUtils['createHistory'](createObjHistory(_0x1b192e,_0x43a774,utils['CAMPAIGN_STATUS'][_0x610c('0x1ec')],0x17,_0x610c('0x1ed')))['catch'](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1ee')],0x16,_0x610c('0x1ef')),_0x610c('0x1f0'),_0x610c('0x1f1'));}}}}else{_0x1b192e['outboundBlacklistCallsDay']+=0x1;_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1f2')],0xd,'Blacklist'),_0x610c('0x1f3'),'[Originate][MoveBlacklist]');throw _0x610c('0x1f4');}};};Dialer['prototype'][_0x610c('0x150')]=function(_0x94cdc8){var _0x1f3c44=this;var _0x5a073e=_0x94cdc8[_0x610c('0x1f5')]-_0x94cdc8[_0x610c('0x7e')];emitCampaignSummary(_0x94cdc8);if(_0x5a073e>0x0&&_0x94cdc8['temp']==0x0){if(_0x5a073e>this[_0x610c('0x21')]){_0x5a073e=this[_0x610c('0x21')];}_0x94cdc8['temp']=0x1;hopperUtils[_0x610c('0x1f6')](_0x94cdc8,_0x5a073e)[_0x610c('0x42')](function(_0x4246ac){_0x94cdc8['temp']=0x0;if(_0x4246ac){if(!utils[_0x610c('0x1f7')](_0x4246ac)){_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1f8')];logger[_0x610c('0x4a')](_0x610c('0x1f9')+_0x94cdc8[_0x610c('0x48')]);}else{_0x94cdc8[_0x610c('0x7e')]+=_0x4246ac[_0x610c('0x92')];_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1fa')];for(var _0x1e1fa9=0x0;_0x1e1fa9<_0x4246ac['length'];_0x1e1fa9+=0x1){_0x94cdc8[_0x610c('0x1fb')]+=0x1;if(_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9][_0x610c('0x173')])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9]['phone'])){_0x1f3c44[_0x610c('0x14b')]('[actionOriginate]\x20',_0x94cdc8,_0x4246ac[_0x1e1fa9]);}else{hopperUtils[_0x610c('0x1fc')](_[_0x610c('0x76')](_0x4246ac[_0x1e1fa9],[_0x610c('0xd7'),_0x610c('0x154')]))[_0x610c('0x42')](_0x1f3c44[_0x610c('0x1df')](_0x94cdc8,_0x4246ac[_0x1e1fa9]))['catch'](_0x1f3c44[_0x610c('0x1fd')]('[actionOriginateIvr]\x20',_0x94cdc8));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x1fe'),_0x94cdc8,_0x5a073e));}};Dialer[_0x610c('0x18')][_0x610c('0xad')]=function(_0x15f5e6,_0x129aae){var _0x9940e7=this;var _0x24c42e=[];if(_0x129aae<0x1||_0x15f5e6['dialMethod']==='booked'){_0x129aae=0x1;}var _0x174ed9=Math['floor'](_0x15f5e6['available']*_0x129aae)-_0x15f5e6[_0x610c('0x7e')];if(_0x15f5e6[_0x610c('0x1ff')]>0x0){var _0x1c2b39=_0x15f5e6[_0x610c('0x1ff')]-_0x15f5e6[_0x610c('0x7e')]-_0x15f5e6[_0x610c('0x134')]-_0x15f5e6[_0x610c('0x135')];if(_0x174ed9>_0x1c2b39){_0x174ed9=_0x1c2b39;}}if(_0x174ed9>0x0&&_0x15f5e6[_0x610c('0x200')]==0x0){if(_0x15f5e6['dialMethod']===_0x610c('0xaf')){_0x174ed9=0x1;}if(_0x174ed9>this[_0x610c('0x21')]){_0x174ed9=this[_0x610c('0x21')];}for(var _0x570937 in this[_0x610c('0x1f')]){if(typeof this[_0x610c('0x1f')][_0x570937]!==_0x610c('0x143')){if(this[_0x610c('0x1f')][_0x570937][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x570937]['status']===_0x610c('0x85')){_0x24c42e[_0x610c('0x93')](this['agents'][_0x570937]['id']);}}}_0x15f5e6['temp']=0x1;hopperUtils['getContactDialer'](_0x15f5e6,_0x24c42e,_0x174ed9)[_0x610c('0x42')](function(_0x404199){_0x15f5e6[_0x610c('0x200')]=0x0;if(_0x404199){if(!utils['checkContactEmpty'](_0x404199)){hopperUtils[_0x610c('0x202')](_0x15f5e6)[_0x610c('0x42')](sendMessageReschedule(_0x15f5e6))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x15f5e6['originated']+=_0x404199[_0x610c('0x92')];_0x15f5e6['message']=_0x15f5e6[_0x610c('0xab')]===_0x610c('0xaf')?utils[_0x610c('0x6a')][_0x610c('0x15f')]:utils[_0x610c('0x6a')]['RUNNING'];for(var _0x4862dc=0x0;_0x4862dc<_0x404199[_0x610c('0x92')];_0x4862dc+=0x1){if(_[_0x610c('0xea')](_0x404199[_0x4862dc])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x173')])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x154')])){_0x9940e7[_0x610c('0x14b')](_0x610c('0x204'),_0x15f5e6,_0x404199[_0x4862dc]);}else{hopperUtils['checkIsBlackList'](_[_0x610c('0x76')](_0x404199[_0x4862dc],[_0x610c('0xd6'),'phone']))[_0x610c('0x42')](_0x9940e7[_0x610c('0x1df')](_0x15f5e6,_0x404199[_0x4862dc]))[_0x610c('0x99')](_0x9940e7[_0x610c('0x1fd')](_0x610c('0x204'),_0x15f5e6));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x205'),_0x15f5e6,_0x174ed9));}};Dialer[_0x610c('0x18')][_0x610c('0x63')]=function(_0x3691c6){if(_0x3691c6[_0x610c('0x1ff')]>0x0){var _0x568d51=_0x3691c6[_0x610c('0x1ff')]-_0x3691c6['originated']-_0x3691c6['talking'];if(_0x568d51>0x0&&_0x3691c6[_0x610c('0x200')]==0x0){this[_0x610c('0x206')](_0x3691c6);}else{loggerPredictiveCalls[_0x610c('0x4a')](_0x610c('0x207'));}}else{this['tryOriginatePredictive'](_0x3691c6);}};Dialer['prototype'][_0x610c('0x206')]=function(_0x55cddc){var _0x34349b=this;var _0x7bbe9d=[];_0x55cddc[_0x610c('0x7e')]+=0x1;for(var _0x53f3a5 in this['agents']){if(typeof this[_0x610c('0x1f')][_0x53f3a5]!==_0x610c('0x143')){if(this['agents'][_0x53f3a5][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x53f3a5][_0x610c('0xec')]===_0x610c('0x85')){_0x7bbe9d['push'](this[_0x610c('0x1f')][_0x53f3a5]['id']);}}}_0x55cddc['temp']=0x1;return this[_0x610c('0x208')](_0x55cddc['id'],_0x7bbe9d,0x1,_0x55cddc['dialOrderByScheduledAt'],_0x55cddc)['then'](function(_0x2ff686){_0x55cddc[_0x610c('0x200')]=0x1;if(_0x2ff686){if(!utils[_0x610c('0x1f7')](_0x2ff686)){utils[_0x610c('0x68')](_0x55cddc,0x1,0x0);return hopperUtils[_0x610c('0x202')](_0x55cddc)['then'](sendMessageReschedule(_0x55cddc))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x55cddc[_0x610c('0x69')]=utils['CAMPAIGN_STATUS'][_0x610c('0x1fa')];if(_[_0x610c('0xea')](_0x2ff686[0x0])||_[_0x610c('0xea')](_0x2ff686[0x0][_0x610c('0x173')])||_[_0x610c('0xea')](_0x2ff686[0x0]['phone'])){_0x34349b[_0x610c('0x14b')](_0x610c('0x204'),_0x55cddc,_0x2ff686[0x0]);}else{return hopperUtils[_0x610c('0x209')](_['pick'](_0x2ff686[0x0],[_0x610c('0xd6'),_0x610c('0x154')]))[_0x610c('0x42')](_0x34349b['checkContactBlack'](_0x55cddc,_0x2ff686[0x0]))[_0x610c('0x99')](_0x34349b[_0x610c('0x1fd')](_0x610c('0x20a'),_0x55cddc));}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x20b'),_0x55cddc,0x1));};Dialer['prototype'][_0x610c('0x1da')]=function(_0x400183,_0x1dd07b,_0x5abd8d,_0x530f60,_0x2e76bd,_0xd30e3f){loggerPredictive[_0x610c('0x4a')]('--------\x20Drop\x20Rate\x20--------');loggerPredictive[_0x610c('0x4a')](_0x610c('0x20c'),_0x400183);loggerPredictive['info'](_0x610c('0x20d'),_0x1dd07b);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20e'),_0x5abd8d);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x530f60);loggerPredictive[_0x610c('0x4a')](_0x610c('0x210'),_0x2e76bd);loggerPredictive['info'](_0x610c('0x56'));return new Promise(function(_0x4ed0c0,_0x113580){if(_0x400183<=0x0||isNaN(_0x400183)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),'m\x20=\x20'+_0x400183));}if(_0x5abd8d<=0x0||isNaN(_0x5abd8d)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x212')+_0x5abd8d));}if(_0x530f60<=0x0||isNaN(_0x530f60)){return _0x113580(msgResponse('[abandonmentRate]','Error',_0x610c('0x213')+_0x530f60));}if(_0x1dd07b<=0x0||isNaN(_0x1dd07b)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x214')+_0x1dd07b));}if(_0x2e76bd<=0x0||isNaN(_0x2e76bd)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x215')+_0x2e76bd));}_0xd30e3f=_0xd30e3f||0x0;var _0x533307=0x1/_0x5abd8d;var _0x539302=0x0;var _0x529c49=0x0;var _0x4f388d=0x0;var _0x348ab4=0x0;for(var _0x410dce=0x0;_0x4f388d<_0x2e76bd;_0x410dce+=0x1){_0x529c49=_0x410dce/_0x1dd07b;_0x539302=(_0x530f60*_0x529c49+_0xd30e3f)/_0x533307;_0x4f388d=utils[_0x610c('0x216')](_0x539302,_0x400183);_0x348ab4=_0x539302/_0x400183*(0x1-utils[_0x610c('0x216')](_0x539302,_0x400183));}return _0x4ed0c0({'erlangCalls':_0x410dce,'erlangCallToSecond':_0x1dd07b/_0x410dce,'erlangAbandonmentRate':_0x4f388d,'erlangBusyFactor':_0x348ab4});});};Dialer['prototype'][_0x610c('0x1d3')]=function(_0x24508a,_0x2718e6,_0x500a1a,_0x3f1bb1,_0x39e932,_0x2be3f8){loggerPredictive['info']('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive['info'](_0x610c('0x20c'),_0x24508a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20d'),_0x2718e6);loggerPredictive['info'](_0x610c('0x20e'),_0x500a1a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x3f1bb1);loggerPredictive['info']('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x39e932);loggerPredictive[_0x610c('0x4a')]('---------------------------');return new Promise(function(_0x5d83e5,_0x517d95){if(_0x24508a<=0x0||isNaN(_0x24508a)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x218')+_0x24508a));}if(_0x500a1a<=0x0||isNaN(_0x500a1a)){return _0x517d95(msgResponse('[busyFactor]',_0x610c('0x83'),_0x610c('0x212')+_0x500a1a));}if(_0x3f1bb1<=0x0||isNaN(_0x3f1bb1)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x213')+_0x3f1bb1));}if(_0x2718e6<=0x0||isNaN(_0x2718e6)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x214')+_0x2718e6));}if(_0x39e932<=0x0||isNaN(_0x39e932)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x219')+_0x39e932));}_0x2be3f8=_0x2be3f8||0x0;var _0x49fcb1=0x1/_0x500a1a;var _0x11d2c9=0x0;var _0x563293=0x0;var _0x134d17=0x0;var _0x2378d8=0x0;for(var _0x2f73d1=0x0;_0x2378d8<_0x39e932;_0x2f73d1+=0x1){_0x563293=_0x2f73d1/_0x2718e6;_0x11d2c9=(_0x3f1bb1*_0x563293+_0x2be3f8)/_0x49fcb1;_0x134d17=utils['erlangb'](_0x11d2c9,_0x24508a);_0x2378d8=_0x11d2c9/_0x24508a*(0x1-utils[_0x610c('0x216')](_0x11d2c9,_0x24508a));}return _0x5d83e5({'erlangCalls':_0x2f73d1,'erlangCallToSecond':_0x2718e6/_0x2f73d1,'erlangAbandonmentRate':_0x134d17,'erlangBusyFactor':_0x2378d8});});};module[_0x610c('0x21a')]=Dialer;
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