// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x2b3d65=function(_0x3179a2){while(--_0x3179a2){_0x33d20b['push'](_0x33d20b['shift']());}};_0x2b3d65(++_0x2013f0);}(_0x83ea,0x14f));var _0xa83e=function(_0x1c4a3a,_0xe9d931){_0x1c4a3a=_0x1c4a3a-0x0;var _0x321e73=_0x83ea[_0x1c4a3a];return _0x321e73;};'use strict';var util=require(_0xa83e('0x0'));var _=require('lodash');var uuid=require(_0xa83e('0x1'));var moment=require(_0xa83e('0x2'));var rr=require('rr');var Redis=require(_0xa83e('0x3'));var utils=require(_0xa83e('0x4'));var hopperUtils=require(_0xa83e('0x5'));var ut=require(_0xa83e('0x6'));var config=require('../../../config/environment/');var logger=require(_0xa83e('0x7'))(_0xa83e('0x8'));var loggerBooked=require(_0xa83e('0x7'))(_0xa83e('0x9'));var loggerPredictive=require(_0xa83e('0x7'))(_0xa83e('0xa'));var loggerPredictiveCalls=require(_0xa83e('0x7'))(_0xa83e('0xb'));var loggerSyncQueueSummary=require(_0xa83e('0x7'))('syncQueueSummary');var ami=require(_0xa83e('0xc'));config[_0xa83e('0xd')]=_[_0xa83e('0xe')](config[_0xa83e('0xd')],{'host':'localhost','port':0x18eb});var io=require(_0xa83e('0xf'))(new Redis(config[_0xa83e('0xd')]));var cmHopper=require(_0xa83e('0x10'));var voiceQueueRt=require('../rpc/voiceQueueRt');var RpcSetting=require(_0xa83e('0x11'));var Interval=require('../rpc/interval');var Action=require(_0xa83e('0x12'));var History=require(_0xa83e('0x13'));var Final=require(_0xa83e('0x14'));var AgentComplete=require(_0xa83e('0x15'));var QueueCallerAbandon=require(_0xa83e('0x16'));var Hangup=require(_0xa83e('0x17'));var ipAgi=process[_0xa83e('0x18')][_0xa83e('0x19')]||'127.0.0.1';var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0xa83e('0x1a')][_0xa83e('0x1b')]=function(_0x3ce35f){this[_0xa83e('0x1c')]=this[_0xa83e('0x1c')]?this['tail'][_0xa83e('0x1d')](_0x3ce35f):_0x3ce35f();};function Dialer(_0x402105,_0x329848){this[_0xa83e('0x1e')]=new Sequence();this[_0xa83e('0x1f')]=_0x329848;this[_0xa83e('0x20')]=_0x402105[_0xa83e('0x20')];this['campaigns']=_0x402105[_0xa83e('0x21')];this[_0xa83e('0x22')]=_0x402105['agents'];this['trunks']=_0x402105[_0xa83e('0x23')];this[_0xa83e('0x24')]=config[_0xa83e('0x24')]||0x2;this[_0xa83e('0x25')]={};this[_0xa83e('0x26')]={};this[_0xa83e('0x27')]={};this[_0xa83e('0x28')]={};this[_0xa83e('0x29')]={};this[_0xa83e('0x2a')]={};this[_0xa83e('0x2b')]={};this['ivrOriginated']={};this['queueBooked']={};this[_0xa83e('0x2c')]={};this[_0xa83e('0x2d')]={};ami['on'](_0xa83e('0x2e'),this[_0xa83e('0x2f')]['bind'](this));ami['on'](_0xa83e('0x30'),this[_0xa83e('0x31')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x33'),this[_0xa83e('0x34')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x35'),this[_0xa83e('0x36')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x37'),this[_0xa83e('0x38')][_0xa83e('0x32')](this));ami['on']('custom:queuesummarycomplete',this[_0xa83e('0x39')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x3a'),this[_0xa83e('0x3b')][_0xa83e('0x32')](this));ami['on']('newexten',this[_0xa83e('0x3c')][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x3d'),this['syncVarSet'][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x3e'),this['syncQueueMember'][_0xa83e('0x32')](this));ami['on'](_0xa83e('0x3f'),this[_0xa83e('0x40')]['bind'](this));this['loopCampaigns']();this[_0xa83e('0x41')]();RpcSetting[_0xa83e('0x42')]()[_0xa83e('0x43')](function(_0x41e350){previewRecallmeReminderInterval=_0x41e350[_0xa83e('0x44')];});}function isNotNull(_0x40839c){return _0x40839c!==null&&!_['isUndefined'](_0x40839c);}function msgResponse(_0xabece8,_0x5d2997,_0x5b75e3){return{'action':_0xabece8,'response':_0x5d2997,'message':_0x5b75e3,'stack':_0x5b75e3};}function emit(_0x2158d4,_0x45f532,_0x4d1d18){io['to'](_0x2158d4)['emit'](_0x45f532,_0x4d1d18);}function emitOutboundVoiceQueueSummary(_0x3f3d74){if(_0x3f3d74['type']==='outbound'){logger[_0xa83e('0x45')](_0xa83e('0x46'),util[_0xa83e('0x47')](_0x3f3d74,{'showHidden':![],'depth':null}));emit(util[_0xa83e('0x48')](_0xa83e('0x49'),_0x3f3d74['name']),'voice_queue:save',_0x3f3d74);}}function checkGetDataPredictive(_0x31f2d5){if(isNotNull(_0x31f2d5)&&!_[_0xa83e('0x4a')](_0x31f2d5)){loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x4c'));loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x4d'),_0x31f2d5[_0xa83e('0x4e')]);loggerPredictive['info'](_0xa83e('0x4f'),_0x31f2d5['predictiveIntervalAnsweredCalls']);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x50'),_0x31f2d5[_0xa83e('0x51')]);loggerPredictive['info']('Dropped\x20Exit:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x31f2d5[_0xa83e('0x52')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x53'),_0x31f2d5[_0xa83e('0x54')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x55'),_0x31f2d5[_0xa83e('0x56')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x57'));if(_0x31f2d5[_0xa83e('0x4e')]>0x0){if(!_[_0xa83e('0x58')](_0x31f2d5[_0xa83e('0x56')])&&_0x31f2d5[_0xa83e('0x56')]>0x0){return!![];}loggerPredictive['info']('Avg\x20Talk\x20Time\x20is\x20not\x20enough\x20for\x20predictive');if(!_[_0xa83e('0x58')](_0x31f2d5[_0xa83e('0x54')])&&_0x31f2d5['predictiveIntervalAvgHoldtime']>0x0){return!![];}loggerPredictive['info'](_0xa83e('0x59'));}else{loggerPredictive[_0xa83e('0x4b')]('Total\x20Calls\x20are\x20not\x20enough\x20for\x20predictive');}}else{loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x5a'));}return![];}function mergeDataErlangB(_0x17a755){return function(_0x24bfad){loggerPredictive['info'](_0xa83e('0x5b'));loggerPredictive['info'](_0xa83e('0x5c'),_0x24bfad['erlangCalls']);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x5d'),_0x24bfad[_0xa83e('0x5e')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x5f'),_0x24bfad[_0xa83e('0x60')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x61'),_0x24bfad['erlangBusyFactor']);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x5f'),_0x24bfad[_0xa83e('0x60')]);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x57'));_[_0xa83e('0x62')](_0x17a755,_0x24bfad);};}function ifInterval(_0x16fb5c,_0x463138){if(_[_0xa83e('0x58')](_0x463138)){return![];}return utils[_0xa83e('0x63')](undefined,_0x463138)<_0x16fb5c*0x3c;}function clearPredictiveAttributes(_0x5e060f){if(_0x5e060f[_0xa83e('0x2b')]){_0x5e060f[_0xa83e('0x2b')]=undefined;loggerPredictive['debug'](_0x5e060f[_0xa83e('0x64')],_0xa83e('0x65'));}if(_0x5e060f[_0xa83e('0x2a')]){_0x5e060f[_0xa83e('0x2a')]=undefined;loggerPredictive['debug'](_0x5e060f['name'],'startPredictive\x20value\x20cleared');}if(_0x5e060f[_0xa83e('0x66')]){clearInterval(_0x5e060f[_0xa83e('0x66')]);_0x5e060f[_0xa83e('0x66')]=undefined;loggerPredictive['debug'](_0x5e060f[_0xa83e('0x64')],_0xa83e('0x67'));}}function loggerCatchPredictive(_0x2d218f,_0x5ee59f){return function(_0x289a2b){loggerPredictive[_0xa83e('0x68')](_0x5ee59f[_0xa83e('0x64')],_0x2d218f);loggerPredictive['error'](_0x289a2b[_0xa83e('0x69')]);clearPredictiveAttributes(_0x5ee59f);};}function loggerCatch(_0x107d16){return function(_0x43802c){logger[_0xa83e('0x68')](_0x107d16,util[_0xa83e('0x47')](_0x43802c,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x382c53,_0x5cca97,_0x475ec5){return function(_0x15de1c){utils[_0xa83e('0x6a')](_0x5cca97,_0x475ec5,0x0);logger[_0xa83e('0x68')](_0x382c53,util[_0xa83e('0x47')](_0x15de1c,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x579641){return function(_0x23f49d){if(isNotNull(_0x23f49d)&&isNotNull(_0x23f49d[0x0])){if(_0x23f49d[0x0][_0xa83e('0x6b')]>0x0){_0x579641[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x6e')];logger[_0xa83e('0x4b')]('[getContactDialer2][ReScheduled]'+_0x579641[_0xa83e('0x64')],_0x23f49d[0x0][_0xa83e('0x6b')],_0xa83e('0x6f'));}else{_0x579641[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x70')];logger[_0xa83e('0x4b')](_0xa83e('0x71')+_0x579641[_0xa83e('0x64')]);}}};}function createObjHistory(_0x49000a,_0x106395,_0x39bb59,_0x510904,_0x503b5c){_0x49000a[_0xa83e('0x6c')]=_0x39bb59;var _0x26d084=new Action(_0x49000a,_0x106395);var _0x495115=new History(_0x26d084);_0x495115['state']=_0x510904;_0x495115['statedesc']=_0x503b5c;_0x495115['endtime']=_0x26d084[_0xa83e('0x72')];return _0x495115;}function unlockQueueStatus(_0x47a635,_0x11b780){setTimeout(function(){if(_[_0xa83e('0x58')](_0x47a635[_0xa83e('0x73')])){loggerBooked[_0xa83e('0x68')](_0xa83e('0x74'),_0x11b780);}_0x47a635[_0xa83e('0x73')]=!![];loggerBooked[_0xa83e('0x4b')](_0xa83e('0x75'),_0x11b780,JSON[_0xa83e('0x76')](_['pick'](_0x47a635,[_0xa83e('0x64'),_0xa83e('0x73')])));},0x1f3);}function checkInterval(_0x4a152e){return function(){if(!isNotNull(_0x4a152e[_0xa83e('0x77')])){_0x4a152e[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x78')];throw _0x4a152e[_0xa83e('0x64')]+'\x20INTERVAL_IS_NULL';}if(!isNotNull(_0x4a152e[_0xa83e('0x77')][_0xa83e('0x79')])){_0x4a152e['message']=utils[_0xa83e('0x6d')][_0xa83e('0x78')];throw _0x4a152e[_0xa83e('0x64')]+_0xa83e('0x7a');}if(!isNotNull(_[_0xa83e('0x4a')](_0x4a152e[_0xa83e('0x77')][_0xa83e('0x79')]))){_0x4a152e[_0xa83e('0x6c')]=utils['CAMPAIGN_STATUS'][_0xa83e('0x78')];throw _0x4a152e['name']+'\x20INTERVAL_IS_NULL';}};}function checkIsIVRCampaignActive(_0x1e5860){return function(){if(!utils[_0xa83e('0x7b')](_0x1e5860)){_0x1e5860[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x7c')];throw _0x1e5860[_0xa83e('0x64')]+_0xa83e('0x7d');}};}function emitCampaignSummary(_0x2b501){if(utils[_0xa83e('0x7e')](_0x2b501)){emit(util[_0xa83e('0x48')](_0xa83e('0x7f'),_0x2b501[_0xa83e('0x64')]),_0xa83e('0x80'),_0x2b501);}}function loggerCatchQueueSummary(_0x3123bb,_0x24aef5){return function(_0x3db751){clearPredictiveAttributes(_0x24aef5);emitCampaignSummary(_0x24aef5);loggerSyncQueueSummary[_0xa83e('0x45')](_0x3123bb,util[_0xa83e('0x47')](_0x3db751,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x146a22){if(_0x146a22[_0xa83e('0x81')]){if(_0x146a22[_0xa83e('0x82')]===0x0){_0x146a22[_0xa83e('0x81')]=![];_0x146a22[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x7c')];loggerSyncQueueSummary[_0xa83e('0x45')]('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x146a22[_0xa83e('0x64')],_0xa83e('0x83'));}else{_0x146a22[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x84')];loggerSyncQueueSummary[_0xa83e('0x45')](_0xa83e('0x85'),_0x146a22[_0xa83e('0x64')],_0xa83e('0x86'));}emitCampaignSummary(_0x146a22);}}function myreject(_0x18cf62){return function(_0x47d195){return _0x18cf62(msgResponse('[ifTime][Action]',_0xa83e('0x87'),JSON[_0xa83e('0x76')](_0x47d195)));};}Dialer[_0xa83e('0x1a')][_0xa83e('0x88')]=function(_0x2c2c5a){return!_[_0xa83e('0x58')](_0x2c2c5a)&&_0x2c2c5a&&!_[_0xa83e('0x58')](_0x2c2c5a[_0xa83e('0x64')])&&!_[_0xa83e('0x58')](_0x2c2c5a[_0xa83e('0x89')])&&_0x2c2c5a[_0xa83e('0x89')]&&(this[_0xa83e('0x23')][util[_0xa83e('0x48')](_0xa83e('0x8a'),_0x2c2c5a[_0xa83e('0x64')])]['status']===_0xa83e('0x8b')||this[_0xa83e('0x23')][util[_0xa83e('0x48')](_0xa83e('0x8a'),_0x2c2c5a[_0xa83e('0x64')])]['status']===_0xa83e('0x8c'));};Dialer[_0xa83e('0x1a')]['checkIsTrunkReachable']=function(_0xb7617d){var _0x26362f=this;return function(){if(!_0x26362f[_0xa83e('0x88')](_0xb7617d[_0xa83e('0x8d')])){if(!_0x26362f[_0xa83e('0x88')](_0xb7617d[_0xa83e('0x8e')])){_0xb7617d['message']=utils[_0xa83e('0x6d')]['TRUNK_NOT_REACHABLE'];throw _0xb7617d[_0xa83e('0x64')]+_0xa83e('0x8f');}}};};Dialer[_0xa83e('0x1a')][_0xa83e('0x90')]=function(_0x4434f7,_0x200719,_0x1cb09a,_0x4e9295){var _0x33e5f1=this;return function(){var _0x27efce=!![];return _0x33e5f1[_0xa83e('0x91')](_0x4434f7,_0x200719,_0x1cb09a,_0x4e9295,_0x27efce);};};Dialer[_0xa83e('0x1a')][_0xa83e('0x92')]=function(_0x4c4d6d,_0x1825b3,_0x1897e6,_0x2a26bf){var _0x4763ed=this;return function(){var _0x357945=![];return _0x4763ed[_0xa83e('0x91')](_0x4c4d6d[_0xa83e('0x79')],_0x1825b3,_0x1897e6,_0x2a26bf,_0x357945);};};Dialer[_0xa83e('0x1a')][_0xa83e('0x91')]=function(_0x5ec314,_0x3df4c9,_0x393dd7,_0x52136c,_0x34dc0c){var _0x5ec068=[];return new Promise(function(_0x7aa778,_0x46a44e){if(!isNotNull(_0x5ec314)){_0x52136c[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x78')];return _0x46a44e(msgResponse(_0xa83e('0x93'),_0xa83e('0x94'),_0x393dd7+'\x20Intervals\x20is\x20null\x20'));}if(_[_0xa83e('0x4a')](_0x5ec314)){_0x52136c[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x95')];return _0x46a44e(msgResponse(_0xa83e('0x93'),_0xa83e('0x94'),_0x393dd7+_0xa83e('0x96')));}if(_0x3df4c9&&_[_0xa83e('0x58')](config['timezones'][_0x3df4c9])){_0x52136c[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')]['UNKNOWN_TIMEZONE'];return _0x46a44e(msgResponse(_0xa83e('0x93'),_0xa83e('0x94'),_0x393dd7+_0xa83e('0x97')+_0x3df4c9));}if(_[_0xa83e('0x98')](_0x5ec314)){for(var _0x46d8d2=0x0;_0x46d8d2<_0x5ec314[_0xa83e('0x99')];_0x46d8d2+=0x1){_0x5ec068[_0xa83e('0x9a')](ami[_0xa83e('0x9b')]({'action':_0xa83e('0x9c'),'command':util[_0xa83e('0x48')](_0xa83e('0x9d'),_0x5ec314[_0x46d8d2][_0xa83e('0x9e')],!_[_0xa83e('0x58')](config[_0xa83e('0x9f')][_0x3df4c9])?_0x3df4c9:'')})[_0xa83e('0x43')](function(_0x29aee5){return _0x29aee5['content'][_0xa83e('0xa0')]('true')>=0x0;})[_0xa83e('0xa1')](myreject(_0x46a44e)));}}else{_0x5ec068['push'](ami[_0xa83e('0x9b')]({'action':_0xa83e('0x9c'),'command':util['format'](_0xa83e('0x9d'),_0x5ec314,!_['isUndefined'](config[_0xa83e('0x9f')][_0x3df4c9])?_0x3df4c9:'')})[_0xa83e('0x43')](function(_0xc5d66c){return _0xc5d66c[_0xa83e('0xa2')][_0xa83e('0xa0')](_0xa83e('0xa3'))>=0x0;})[_0xa83e('0xa1')](myreject(_0x46a44e)));}Promise[_0xa83e('0xa4')](_0x5ec068)['then'](function(_0x5064fb){var _0x8a8347=_['some'](_0x5064fb);if(_0x8a8347){return _0x7aa778(_0x8a8347);}else{_0x52136c[_0xa83e('0x6c')]=_0x34dc0c?utils[_0xa83e('0x6d')][_0xa83e('0xa5')]:utils['CAMPAIGN_STATUS'][_0xa83e('0xa6')];return _0x46a44e(msgResponse(_0xa83e('0xa7'),_0xa83e('0x94'),'Global:\x20'+_0x34dc0c+'\x20'+_0x393dd7+_0xa83e('0xa8')+util[_0xa83e('0x47')](_0x5ec314,{'showHidden':![],'depth':null})+_0xa83e('0xa9')+_0x3df4c9));}})[_0xa83e('0xa1')](function(_0x2f6086){return _0x46a44e(msgResponse('ifTime',_0xa83e('0x94'),JSON[_0xa83e('0x76')](_0x2f6086)));});});};Dialer[_0xa83e('0x1a')][_0xa83e('0xaa')]=function(){var _0x4596e3=this;return cmHopper[_0xa83e('0xab')]({'active':![]},{'where':{'active':!![]}})[_0xa83e('0x43')](function(){setInterval(function(){_0x4596e3['syncCampaigns']();},0x3e8);});};Dialer[_0xa83e('0x1a')]['syncCampaigns']=function(){var _0x54bf63=this;var _0x239f10;for(var _0x27e91a in this[_0xa83e('0x21')]){if(typeof this[_0xa83e('0x21')][_0x27e91a]!==_0xa83e('0xac')){_0x239f10=this['campaigns'][_0x27e91a];if(utils[_0xa83e('0x7e')](_0x239f10)&&utils[_0xa83e('0x7b')](_0x239f10)){_0x239f10[_0xa83e('0x81')]=!![];Promise[_0xa83e('0xad')]()['then'](checkIsIVRCampaignActive(_0x239f10))['then'](checkInterval(_0x239f10))[_0xa83e('0x43')](_0x54bf63[_0xa83e('0xae')](_0x239f10))['then'](_0x54bf63[_0xa83e('0x90')](_0x239f10[_0xa83e('0xaf')],_0x239f10[_0xa83e('0xb0')],_0x239f10['name'],_0x239f10))['then'](_0x54bf63['checkIfTimeIntervals'](_0x239f10['Interval'],_0x239f10[_0xa83e('0xb0')],_0x239f10[_0xa83e('0x64')],_0x239f10))[_0xa83e('0x43')](_0x54bf63[_0xa83e('0xb1')](_0x239f10))[_0xa83e('0xa1')](loggerCatchQueueSummary('[syncCampaigns]',_0x239f10));}else{notSendMessagesCampaign(_0x239f10);}}}};Dialer[_0xa83e('0x1a')]['checkDialMethod']=function(_0x50d066){if(_0x50d066[_0xa83e('0xb2')]!=='predictive'){clearPredictiveAttributes(_0x50d066);}switch(_0x50d066[_0xa83e('0xb2')]){case _0xa83e('0xb3'):this['handlePower'](_0x50d066,0x1);break;case _0xa83e('0xb4'):this[_0xa83e('0xb5')](_0x50d066,_0x50d066[_0xa83e('0xb6')]);break;case _0xa83e('0xa'):this['predictive'](_0x50d066);break;case'booked':this[_0xa83e('0xb5')](_0x50d066,0x1);break;default:logger[_0xa83e('0x68')](_0xa83e('0xb7'),_0x50d066['name'],_0xa83e('0xb8'));}};Dialer['prototype'][_0xa83e('0x93')]=function(_0x56490e,_0x213e73){var _0x4ca284=_0x56490e['dialTimezone'];var _0x1f0c3f=_0x213e73?_0x56490e['dialGlobalInterval']:_0x56490e['Interval'][_0xa83e('0x79')];logger[_0xa83e('0xb9')](_0xa83e('0xba'),_0x1f0c3f,_0x4ca284,_0x56490e[_0xa83e('0x64')],util[_0xa83e('0x48')]('Voice\x20Queue\x20%s\x20$s',_0x56490e['name'],_0x56490e['id']));var _0x33d330=null;return Interval[_0xa83e('0xbb')](_0x1f0c3f,_0x4ca284)[_0xa83e('0x43')](function(_0x131f90){if(_0x131f90===!![]){return _0x131f90;}else{_0x56490e[_0xa83e('0x6c')]=_0x213e73?utils[_0xa83e('0x6d')][_0xa83e('0xa5')]:utils[_0xa83e('0x6d')][_0xa83e('0xa6')];_0x33d330=msgResponse(_0xa83e('0xa7'),'Failure',_0xa83e('0xbc')+_0x213e73+'\x20'+_0x56490e['name']+_0xa83e('0xa8')+util[_0xa83e('0x47')](_0x1f0c3f,{'showHidden':![],'depth':null})+'Timezone:\x20'+_0x4ca284);}if(_0x33d330!==null){logger[_0xa83e('0xb9')](_0xa83e('0xbd'),_0x33d330);_0x33d330[_0xa83e('0xbe')]=_0x213e73;throw _0x33d330;}})[_0xa83e('0xa1')](function(_0x2a4152){logger[_0xa83e('0x68')]('AMI\x20IfTime',_0x2a4152);throw msgResponse(_0xa83e('0xbf'),_0xa83e('0x87'),util['inspect'](_0x2a4152,{'showHidden':![],'depth':null}));});};Dialer['prototype'][_0xa83e('0x2f')]=function(_0x5596ab){if(this[_0xa83e('0x20')][_0x5596ab[_0xa83e('0xc0')]]){if(this[_0xa83e('0x28')][_0x5596ab['uniqueid']]&&this[_0xa83e('0x28')][_0x5596ab[_0xa83e('0xc1')]]['type']!==_0xa83e('0xc2')){this[_0xa83e('0xc3')](this['voiceQueues'][_0x5596ab[_0xa83e('0xc0')]]);this[_0xa83e('0x28')][_0x5596ab[_0xa83e('0xc1')]][_0xa83e('0xc4')]=moment()['format'](_0xa83e('0xc5'));}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x36')]=function(_0x5e3eb3){var _0x53fbd4=this[_0xa83e('0x28')][_0x5e3eb3[_0xa83e('0xc1')]];if(this[_0xa83e('0x20')][_0x5e3eb3['queue']]){if(_0x53fbd4&&_0x53fbd4[_0xa83e('0xc6')]!==_0xa83e('0xc2')){delete this['uniqueId'][_0x5e3eb3[_0xa83e('0xc1')]];this['voiceQueues'][_0x5e3eb3[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;var _0x316018=new AgentComplete(_0x53fbd4,_0x5e3eb3);if(_0x5e3eb3[_0xa83e('0xc8')]===_0xa83e('0xc9')){_0x316018[_0xa83e('0xca')]=this[_0xa83e('0x20')][_0x5e3eb3[_0xa83e('0xc0')]][_0xa83e('0xcb')]&&this[_0xa83e('0x20')][_0x5e3eb3['queue']][_0xa83e('0xcc')]?moment()[_0xa83e('0x48')](_0xa83e('0xc5')):undefined;}hopperUtils[_0xa83e('0xcd')](_0x316018)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xce')));hopperUtils['moveContactManagedDialer'](_0x316018)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xcf')));}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x31')]=function(_0x205527){var _0x2b3c33=this[_0xa83e('0x28')][_0x205527[_0xa83e('0xc1')]];var _0x5b1d1c=this;var _0xaa3f0f=![];var _0x2c2a79;var _0x680ad8;if(this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]]){if(_0x2b3c33&&_0x2b3c33[_0xa83e('0xc6')]!==_0xa83e('0xc2')){delete this['uniqueId'][_0x205527[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]]);_0x2b3c33[_0xa83e('0xd0')]=moment()[_0xa83e('0x48')](_0xa83e('0xc5'));var _0x24733a=new QueueCallerAbandon(_0x2b3c33,_0x205527);if(utils[_0xa83e('0x63')](_0x2b3c33[_0xa83e('0xd0')],_0x2b3c33['responsetime'])>=_0x2b3c33[_0xa83e('0xd1')]){this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0x51')]+=0x1;this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xd2')]+=0x1;this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xd3')]+=0x1;_0x24733a['state']=0xa;_0x24733a[_0xa83e('0xd4')]=_0xa83e('0xd5');_0x24733a[_0xa83e('0xd6')]=_0xa83e('0xd7');_0x24733a['agiafterat']=this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xcb')]?moment()[_0xa83e('0x48')](_0xa83e('0xc5')):undefined;_0x24733a[_0xa83e('0xd8')]+=0x1;_0x24733a[_0xa83e('0xd9')]+=0x1;_0x2c2a79=this['voiceQueues'][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xda')];_0x680ad8=this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]]['callAdditionalPhoneAfterMin'];hopperUtils[_0xa83e('0xdb')](_0x24733a,_0x24733a[_0xa83e('0xdc')],_0x2b3c33[_0xa83e('0xdd')])[_0xa83e('0x43')](function(_0x8e37f1){_0xaa3f0f=_0x8e37f1['additional']==0x1;if(_0x24733a['countdropretry']>=_0x5b1d1c[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xde')]){_0x5b1d1c[_0xa83e('0xdf')](_0x24733a,_0x8e37f1['additional']);}else{hopperUtils['rescheduleContact']({'active':![],'countdropretry':_0x24733a[_0xa83e('0xd8')],'scheduledat':moment()['add'](_0x5b1d1c[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xda')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x2b3c33['ContactId'],'ListId':_0x2b3c33[_0xa83e('0xe1')],'VoiceQueueId':_0x2b3c33[_0xa83e('0xe2')]||undefined,'CampaignId':_0x2b3c33[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xe4')));var _0xbfb250=new History(_0x24733a);_0xbfb250['state']=0xa;_0xbfb250[_0xa83e('0xd4')]='Drop';_0xbfb250[_0xa83e('0x72')]=moment()[_0xa83e('0x48')](_0xa83e('0xc5'));_0xbfb250[_0xa83e('0xe5')]=_0xbfb250[_0xa83e('0x72')];_0xbfb250[_0xa83e('0xe6')]=_0x24733a[_0xa83e('0xe6')];_0xbfb250[_0xa83e('0xe7')]=_0x24733a[_0xa83e('0xe7')];hopperUtils['createHistory'](_0xbfb250)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xe8')));}})[_0xa83e('0x43')](function(){if(_0xaa3f0f)hopperUtils[_0xa83e('0xe9')](_0x24733a,_0x2c2a79,_0x680ad8)[_0xa83e('0x43')](function(){return 0x1;});});}else{this[_0xa83e('0x20')][_0x205527['queue']][_0xa83e('0x52')]+=0x1;this['voiceQueues'][_0x205527[_0xa83e('0xc0')]]['outboundDropCallsDayCallersExit']+=0x1;_0x24733a[_0xa83e('0xdc')]=0xb;_0x24733a[_0xa83e('0xd4')]='Abandoned';_0x24733a[_0xa83e('0xd6')]='CALLEREXIT';_0x24733a[_0xa83e('0xea')]+=0x1;_0x24733a[_0xa83e('0xd9')]+=0x1;_0x2c2a79=this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xeb')];_0x680ad8=this[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xec')];hopperUtils[_0xa83e('0xdb')](_0x24733a,_0x24733a['state'],_0x2b3c33['voiceQueue'])[_0xa83e('0x43')](function(_0x253137){if(_0x24733a[_0xa83e('0xea')]>=_0x5b1d1c['voiceQueues'][_0x205527['queue']][_0xa83e('0xed')]){_0x5b1d1c[_0xa83e('0xdf')](_0x24733a,_0x253137['additional']);}else{hopperUtils[_0xa83e('0xee')]({'active':![],'countabandonedretry':_0x24733a['countabandonedretry'],'scheduledat':moment()[_0xa83e('0xef')](_0x5b1d1c[_0xa83e('0x20')][_0x205527[_0xa83e('0xc0')]][_0xa83e('0xeb')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x2b3c33['ContactId'],'ListId':_0x2b3c33[_0xa83e('0xe1')],'VoiceQueueId':_0x2b3c33[_0xa83e('0xe2')]||undefined,'CampaignId':_0x2b3c33[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xf0')));var _0x3e9f1e=new History(_0x24733a);_0x3e9f1e['state']=0xb;_0x3e9f1e[_0xa83e('0xd4')]=_0xa83e('0xf1');_0x3e9f1e['starttime']=moment()[_0xa83e('0x48')](_0xa83e('0xc5'));_0x3e9f1e[_0xa83e('0xe5')]=_0x3e9f1e[_0xa83e('0x72')];_0x3e9f1e[_0xa83e('0xe6')]=_0x24733a['calleridname'];_0x3e9f1e[_0xa83e('0xe7')]=_0x24733a['calleridnum'];hopperUtils[_0xa83e('0xcd')](_0x3e9f1e)['catch'](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0xa83e('0x43')](function(){if(_0xaa3f0f)hopperUtils[_0xa83e('0xe9')](_0x24733a,_0x2c2a79,_0x680ad8)['then'](function(){return 0x1;});});}}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x3c')]=function(_0x204c0b){if(this[_0xa83e('0x26')][_0x204c0b[_0xa83e('0xc1')]]){this[_0xa83e('0x26')][_0x204c0b[_0xa83e('0xc1')]][_0xa83e('0xf2')]=_0x204c0b[_0xa83e('0xf2')];}if(this['uniqueId'][_0x204c0b[_0xa83e('0xc1')]]){this[_0xa83e('0x28')][_0x204c0b[_0xa83e('0xc1')]][_0xa83e('0xf2')]=_0x204c0b[_0xa83e('0xf2')];}};Dialer[_0xa83e('0x1a')][_0xa83e('0xf3')]=function(_0x330a88){if(!this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]]){return;}var _0x25f87e=this[_0xa83e('0x20')][this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xc0')]]['strategy']||_0xa83e('0xf5');if(_0x25f87e===_0xa83e('0xf6')){if(this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]]&&_[_0xa83e('0xf7')](this[_0xa83e('0x26')][_0x330a88['actionid']]['locked'])&&_0x330a88['status']==='1'&&_0x330a88['paused']==='0'){if(this[_0xa83e('0x22')][_0x330a88[_0xa83e('0xf8')]]){if(!this[_0xa83e('0x22')][_0x330a88[_0xa83e('0xf8')]]['locked']){this[_0xa83e('0x22')][_0x330a88[_0xa83e('0xf8')]]['locked']=!![];this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xf9')]=!![];this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xf8')]=_0x330a88[_0xa83e('0xf8')];}}}}else if(_0x25f87e==='rrmemory'){if(this[_0xa83e('0x26')][_0x330a88['actionid']]){if(this[_0xa83e('0x22')][_0x330a88[_0xa83e('0xf8')]]){this['actions'][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xf8')]=_0x330a88[_0xa83e('0xf8')];if(_[_0xa83e('0xf7')](this[_0xa83e('0xfa')][this['actions'][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xc0')]])){this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]][_0xa83e('0xc0')]]=[];}this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x330a88[_0xa83e('0xf4')]]['queue']]['push'](_[_0xa83e('0x62')](_[_0xa83e('0xfb')](this[_0xa83e('0x26')][_0x330a88['actionid']],[_0xa83e('0xfc'),_0xa83e('0xf8')]),{'status':_0x330a88[_0xa83e('0xfd')],'paused':_0x330a88['paused']}));}}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x40')]=function(_0x226652){if(!this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]){return;}var _0x30b042=this;var _0x3faa15=this[_0xa83e('0x20')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']];var _0x3e2151=_0x3faa15['strategy']||'rrmemory';if(_0x3e2151===_0xa83e('0xf6')){if(this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]&&this[_0xa83e('0x26')][_0x226652['actionid']][_0xa83e('0xf8')]){this[_0xa83e('0x1f')][_0xa83e('0xfe')](this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xfc')],this[_0xa83e('0x26')][_0x226652['actionid']][_0xa83e('0xf8')])[_0xa83e('0xa1')](function(_0x1f3287){logger[_0xa83e('0x68')](_0xa83e('0xff'),util[_0xa83e('0x47')](_0x1f3287,{'showHidden':![],'depth':null}));})['finally'](function(){_0x30b042[_0xa83e('0xc3')](_0x30b042[_0xa83e('0x20')][_0x30b042[_0xa83e('0x26')][_0x226652['actionid']]['queue']]);_0x30b042[_0xa83e('0x22')][_0x30b042['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xf8')]][_0xa83e('0xf9')]=![];delete _0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);});}else{this[_0xa83e('0xc3')](this['voiceQueues'][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0x100')],'ListId':this[_0xa83e('0x26')][_0x226652['actionid']][_0xa83e('0xe1')],'VoiceQueueId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe2')]||undefined,'CampaignId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x101')));delete this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);}}else if(_0x3e2151===_0xa83e('0xf5')){var _0x1dad6c;if(this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]&&!_[_0xa83e('0x4a')](this['queueBooked'][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']])){if(this[_0xa83e('0x2c')][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']]){this[_0xa83e('0x2c')][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]=this[_0xa83e('0x2c')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]?this['queueBookedRR'][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]:this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']]?this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]['_rr']||0x0:0x0;}this[_0xa83e('0xfa')][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]][_0xa83e('0x102')]=this[_0xa83e('0x2c')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]];for(var _0x57bd31=0x0;_0x57bd31<this[_0xa83e('0xfa')][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]][_0xa83e('0x99')];_0x57bd31+=0x1){_0x1dad6c=rr(this[_0xa83e('0xfa')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]);this['queueBookedRR'][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]=this['queueBooked'][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]][_0xa83e('0x102')];if(_0x1dad6c[_0xa83e('0xfd')]==='1'&&_0x1dad6c[_0xa83e('0x103')]==='0'){break;}}if(!_[_0xa83e('0xf7')](_0x1dad6c)){this[_0xa83e('0x22')][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')]=_['isUndefined'](this[_0xa83e('0x22')][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')])?!![]:this['agents'][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')];}loggerBooked[_0xa83e('0x4b')](_0xa83e('0x105'),_0x226652[_0xa83e('0xf4')],_0xa83e('0x106'),JSON['stringify'](_[_0xa83e('0xfb')](this['agents'][_0x1dad6c[_0xa83e('0xf8')]],[_0xa83e('0x64'),_0xa83e('0x104')])),'contactAgent-idHopper:\x20',JSON['stringify'](_0x1dad6c[_0xa83e('0xfc')]));if(!_['isNil'](_0x1dad6c)&&_0x1dad6c[_0xa83e('0xfd')]==='1'&&_0x1dad6c[_0xa83e('0x103')]==='0'&&this[_0xa83e('0x22')][_0x1dad6c['stateinterface']]['unlockRR']){this[_0xa83e('0x22')][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')]=![];this[_0xa83e('0xfa')][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]=[];this[_0xa83e('0x1f')][_0xa83e('0xfe')](_0x1dad6c['idHopper'],_0x1dad6c[_0xa83e('0xf8')])[_0xa83e('0xa1')](function(_0x5a137c){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0xa83e('0x47')](_0x5a137c,{'showHidden':![],'depth':null}));})[_0xa83e('0x1d')](function(){_0x30b042[_0xa83e('0xc3')](_0x30b042[_0xa83e('0x20')][_0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]);setTimeout(function(){_0x30b042[_0xa83e('0x22')][_0x1dad6c[_0xa83e('0xf8')]][_0xa83e('0x104')]=!![];loggerBooked[_0xa83e('0x4b')](_0xa83e('0x107'),_0x226652[_0xa83e('0xf4')],_0xa83e('0x106'),JSON[_0xa83e('0x76')](_['pick'](_0x30b042[_0xa83e('0x22')][_0x1dad6c['stateinterface']],['name','unlockRR'])),'contactAgent-idHopper:\x20',JSON[_0xa83e('0x76')](_0x1dad6c['idHopper']));},0xc7);delete _0x30b042[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15,_0x226652['actionid']);});}else{loggerBooked[_0xa83e('0x4b')](_0xa83e('0x108'));this[_0xa83e('0xc3')](this[_0xa83e('0x20')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']]);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0x100')],'ListId':this['actions'][_0x226652[_0xa83e('0xf4')]]['ListId'],'VoiceQueueId':this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe2')]||undefined,'CampaignId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x101')));delete this['actions'][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);}}else{loggerBooked[_0xa83e('0x4b')](_0xa83e('0x109'));this[_0xa83e('0xc3')](this[_0xa83e('0x20')][this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]]['queue']]);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0x100')],'ListId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe1')],'VoiceQueueId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe2')]||undefined,'CampaignId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x10a')));delete this['actions'][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);}}else{loggerBooked[_0xa83e('0x4b')]('[booked][unlock3]');this[_0xa83e('0xc3')](this[_0xa83e('0x20')][this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xc0')]]);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0x100')],'ListId':this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe1')],'VoiceQueueId':this[_0xa83e('0x26')][_0x226652['actionid']]['VoiceQueueId']||undefined,'CampaignId':this['actions'][_0x226652[_0xa83e('0xf4')]][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x10b')));delete this[_0xa83e('0x26')][_0x226652[_0xa83e('0xf4')]];unlockQueueStatus(_0x3faa15);}};Dialer[_0xa83e('0x1a')]['syncOriginateResponse']=function(_0x2eede7){var _0x21d95d=this[_0xa83e('0x26')][_0x2eede7[_0xa83e('0xf4')]];if(_0x21d95d){delete this[_0xa83e('0x26')][_0x2eede7['actionid']];_0x21d95d['responsetime']=moment()[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss');var _0x11b535=_0x21d95d[_0xa83e('0xc6')]===_0xa83e('0xc2')?this[_0xa83e('0x21')][_0x21d95d['queue']]:this[_0xa83e('0x20')][_0x21d95d[_0xa83e('0x10c')]()];if(_0x2eede7[_0xa83e('0x10d')]!=='Success'){this[_0xa83e('0xc3')](_0x11b535);return this[_0xa83e('0x10e')](_0x21d95d,_0x11b535,_0x2eede7)[_0xa83e('0xa1')](loggerCatch('[callProgressDetecting]\x20'));}this[_0xa83e('0x28')][_0x2eede7[_0xa83e('0xc1')]]=_0x21d95d;}};Dialer[_0xa83e('0x1a')][_0xa83e('0x10f')]=function(_0x31116e){var _0x489c75=this;var _0x2a856c=this[_0xa83e('0x28')][_0x31116e['uniqueid']];var _0x282c12;if(!_[_0xa83e('0xf7')](_0x31116e)&&!_[_0xa83e('0xf7')](_0x31116e['variable'])&&!_['isNil'](_0x31116e['variable']['amdstatus'])&&_0x31116e[_0xa83e('0x110')]===_0xa83e('0x111')&&_0x2a856c){if(_0x2a856c[_0xa83e('0xc6')]!==_0xa83e('0xc2')&&this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]]['dialAMDActive']&&_0x31116e[_0xa83e('0x112')]===_0xa83e('0x113')){delete this[_0xa83e('0x28')][_0x31116e['uniqueid']];this[_0xa83e('0xc3')](this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]]);this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0x114')]+=0x1;_0x282c12=new Hangup(_0x2a856c,_0x31116e);_0x282c12[_0xa83e('0xdc')]=0x12;_0x282c12['statedesc']='HangupInAMD';_0x282c12[_0xa83e('0x115')]=_0xa83e('0x116');ami[_0xa83e('0x117')](_0xa83e('0x118'),ut['buildObj'](_0x282c12,'amd'));this['saveInDb'](_0x282c12,_0xa83e('0x119'),_0xa83e('0x11a'));}if(_0x2a856c[_0xa83e('0xc6')]!=='ivr'&&this[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]]['dialAMDActive']&&_0x31116e[_0xa83e('0x112')]===_0xa83e('0x11b')){return new Promise(function(_0x123de3,_0x17c5d6){delete _0x489c75[_0xa83e('0x28')][_0x31116e[_0xa83e('0xc1')]];_0x489c75[_0xa83e('0xc3')](_0x489c75['voiceQueues'][_0x2a856c['queue']]);_0x489c75['voiceQueues'][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;_0x489c75['voiceQueues'][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0x114')]+=0x1;var _0x231116=_0x489c75[_0xa83e('0x20')][_0x2a856c[_0xa83e('0xc0')]];var _0x4a499d=new Hangup(_0x2a856c,_0x31116e);_0x4a499d[_0xa83e('0xdc')]=0x13;_0x4a499d[_0xa83e('0xd4')]=_0xa83e('0x11c');_0x4a499d[_0xa83e('0x115')]='AMD';_0x4a499d[_0xa83e('0x11d')]+=0x1;_0x4a499d[_0xa83e('0xd9')]+=0x1;_0x4a499d[_0xa83e('0x11e')]=!![];ami['emit'](_0xa83e('0x118'),ut[_0xa83e('0x11f')](_0x4a499d,_0xa83e('0x11e')));hopperUtils[_0xa83e('0xcd')](_0x4a499d)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x4a499d[_0xa83e('0x120')]+_0x4a499d[_0xa83e('0x121')]+_0x4a499d[_0xa83e('0x122')]+_0x4a499d[_0xa83e('0x123')]+_0x4a499d[_0xa83e('0xd8')]+_0x4a499d[_0xa83e('0xea')]+_0x4a499d[_0xa83e('0x11d')]+_0x4a499d[_0xa83e('0x124')]>=_0x231116[_0xa83e('0x125')]){_0x489c75['stateGlobal'](_0x4a499d,_0x123de3,_0x17c5d6,'reason19\x20machine....');}else{if(_0x4a499d['countmachineretry']>=_0x231116[_0xa83e('0x126')]){_0x489c75['createStateFinal'](_0x4a499d,_0x123de3,_0x17c5d6,_0xa83e('0x127'));}else{hopperUtils[_0xa83e('0xee')]({'active':![],'countmachineretry':_0x4a499d[_0xa83e('0x11d')],'scheduledat':moment()[_0xa83e('0xef')](_0x231116[_0xa83e('0x128')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x4a499d[_0xa83e('0x100')],'ListId':_0x4a499d[_0xa83e('0xe1')],'VoiceQueueId':_0x4a499d[_0xa83e('0xe2')]||undefined,'CampaignId':_0x4a499d[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0x129')));_0x123de3({'reschedule':0x1});}}});}if(_0x2a856c['type']===_0xa83e('0xc2')&&this[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]]['dialAMDActive']&&_0x31116e[_0xa83e('0x112')]===_0xa83e('0x113')){delete this[_0xa83e('0x28')][_0x31116e[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]]);_0x282c12=new Hangup(_0x2a856c,_0x31116e);_0x282c12[_0xa83e('0xdc')]=0x12;_0x282c12[_0xa83e('0xd4')]='HangupInAMD';_0x282c12[_0xa83e('0x115')]=_0xa83e('0x116');ami['emit']('custom:amd',ut[_0xa83e('0x11f')](_0x282c12,_0xa83e('0x11e')));this[_0xa83e('0x12a')](_0x282c12,_0xa83e('0x12b'),_0xa83e('0x12c'));}if(_0x2a856c[_0xa83e('0xc6')]===_0xa83e('0xc2')&&this[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0x12d')]&&_0x31116e[_0xa83e('0x112')]===_0xa83e('0x11b')){return new Promise(function(_0x2846f0,_0x2c4714){delete _0x489c75[_0xa83e('0x28')][_0x31116e[_0xa83e('0xc1')]];_0x489c75['updateOriginated'](_0x489c75['campaigns'][_0x2a856c[_0xa83e('0xc0')]]);_0x489c75[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;_0x489c75[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]][_0xa83e('0x114')]+=0x1;var _0x21de68=_0x489c75[_0xa83e('0x21')][_0x2a856c[_0xa83e('0xc0')]];var _0x38d171=new Hangup(_0x2a856c,_0x31116e);_0x38d171['state']=0x13;_0x38d171[_0xa83e('0xd4')]='Machine';_0x38d171[_0xa83e('0x115')]=_0xa83e('0x116');_0x38d171[_0xa83e('0x11d')]+=0x1;_0x38d171[_0xa83e('0xd9')]+=0x1;_0x38d171['amd']=!![];ami['emit']('custom:amd',ut['buildObj'](_0x38d171,_0xa83e('0x11e')));hopperUtils[_0xa83e('0xcd')](_0x38d171)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x12e')));if(_0x38d171[_0xa83e('0x120')]+_0x38d171[_0xa83e('0x121')]+_0x38d171['countnoanswerretry']+_0x38d171[_0xa83e('0x123')]+_0x38d171[_0xa83e('0xd8')]+_0x38d171['countabandonedretry']+_0x38d171[_0xa83e('0x11d')]+_0x38d171['countagentrejectretry']>=_0x21de68[_0xa83e('0x125')]){_0x489c75['stateGlobal'](_0x38d171,_0x2846f0,_0x2c4714,_0xa83e('0x12f'));}else{if(_0x38d171[_0xa83e('0x11d')]>=_0x21de68[_0xa83e('0x126')]){_0x489c75[_0xa83e('0x130')](_0x38d171,_0x2846f0,_0x2c4714,_0xa83e('0x127'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x38d171[_0xa83e('0x11d')],'scheduledat':moment()[_0xa83e('0xef')](_0x21de68[_0xa83e('0x128')],_0xa83e('0xe0'))[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x38d171[_0xa83e('0x100')],'ListId':_0x38d171[_0xa83e('0xe1')],'VoiceQueueId':_0x38d171[_0xa83e('0xe2')]||undefined,'CampaignId':_0x38d171[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0x129')));_0x2846f0({'reschedule':0x1});}}});}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x3b')]=function(_0x121302){var _0x1fc8c0=this[_0xa83e('0x28')][_0x121302[_0xa83e('0xc1')]];var _0x3ad8db;if(_0x1fc8c0&&_0x1fc8c0[_0xa83e('0xc6')]===_0xa83e('0xc2')){delete this[_0xa83e('0x28')][_0x121302[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this[_0xa83e('0x21')][_0x1fc8c0[_0xa83e('0xc0')]]);this[_0xa83e('0x21')][_0x1fc8c0[_0xa83e('0xc0')]][_0xa83e('0x131')]+=0x1;_0x3ad8db=new Hangup(_0x1fc8c0,_0x121302);hopperUtils[_0xa83e('0xcd')](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x132')));hopperUtils[_0xa83e('0x133')](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x134')));}if(_0x1fc8c0&&_0x1fc8c0[_0xa83e('0xc6')]!=='ivr'&&isNotNull(this[_0xa83e('0x20')][_0x1fc8c0['queue']][_0xa83e('0x135')])){delete this[_0xa83e('0x28')][_0x121302[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this[_0xa83e('0x20')][_0x1fc8c0[_0xa83e('0xc0')]]);this[_0xa83e('0x20')][_0x1fc8c0[_0xa83e('0xc0')]][_0xa83e('0xc7')]+=0x1;this[_0xa83e('0x20')][_0x1fc8c0['queue']][_0xa83e('0x114')]+=0x1;_0x3ad8db=new Hangup(_0x1fc8c0,_0x121302);_0x3ad8db[_0xa83e('0xdc')]=0x10;_0x3ad8db['statedesc']=_0xa83e('0x136');_0x3ad8db['membername']='AGI';hopperUtils['createHistory'](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x132')));hopperUtils[_0xa83e('0x133')](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x134')));}if(_0x1fc8c0&&_0x1fc8c0[_0xa83e('0xc6')]!=='ivr'&&!isNotNull(this[_0xa83e('0x20')][_0x1fc8c0[_0xa83e('0xc0')]][_0xa83e('0x135')])){delete this[_0xa83e('0x28')][_0x121302[_0xa83e('0xc1')]];this[_0xa83e('0xc3')](this['voiceQueues'][_0x1fc8c0[_0xa83e('0xc0')]]);this[_0xa83e('0x20')][_0x1fc8c0[_0xa83e('0xc0')]][_0xa83e('0x137')]+=0x1;_0x3ad8db=new Hangup(_0x1fc8c0,_0x121302);_0x3ad8db[_0xa83e('0xdc')]=0xc;_0x3ad8db[_0xa83e('0xd4')]=_0x121302[_0xa83e('0x138')];_0x3ad8db[_0xa83e('0x115')]=_0xa83e('0x139');hopperUtils['createHistory'](_0x3ad8db)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x132')));hopperUtils['moveContactManagedDialer'](_0x3ad8db)['catch'](loggerCatch(_0xa83e('0x134')));}};Dialer[_0xa83e('0x1a')][_0xa83e('0x38')]=function(_0x498d0b){var _0x188103=this;if(!_0x188103[_0xa83e('0x2d')][_0x498d0b[_0xa83e('0x64')]]){_0x188103['queuesSummary'][_0x498d0b[_0xa83e('0x64')]]={'running':![]};}else if(_0x188103[_0xa83e('0x2d')][_0x498d0b[_0xa83e('0x64')]][_0xa83e('0x13a')]===!![]){return;}else if(_0x188103['queuesSummary'][_0x498d0b['name']]['running']===![]){_0x188103[_0xa83e('0x2d')][_0x498d0b['name']]['running']=!![];}var _0x12ffcb=_0x188103['voiceQueues'][_0x498d0b[_0xa83e('0x64')]];var _0x11166c=_0x12ffcb[_0xa83e('0x6c')]!==utils[_0xa83e('0x6d')]['INACTIVE'];var _0x3185d1=utils[_0xa83e('0x13b')](_0x12ffcb);_0x12ffcb['statusMessage']=utils['getQueueCampaignStatusMessage'](_0x12ffcb,_0x188103[_0xa83e('0x23')]);Promise[_0xa83e('0xad')]()['then'](function(){if(_0x12ffcb[_0xa83e('0x13c')]===utils['CAMPAIGN_STATUS'][_0xa83e('0x7c')]){if(_0x11166c){clearPredictiveAttributes(_0x12ffcb);_0x498d0b[_0xa83e('0x2a')]=undefined;_0x498d0b[_0xa83e('0x2b')]=undefined;}if(_0x12ffcb[_0xa83e('0x13c')]===utils['CAMPAIGN_STATUS'][_0xa83e('0x7c')]){_0x498d0b['available']=0x0;_0x498d0b[_0xa83e('0x103')]=0x0;_0x498d0b[_0xa83e('0x13d')]=0x0;_0x498d0b['talking']=0x0;_0x498d0b['pTalking']=0x0;}}else if(_0x12ffcb[_0xa83e('0x13c')]===utils[_0xa83e('0x6d')][_0xa83e('0x13e')]&&!_0x3185d1){return _0x188103['ifTime'](_0x12ffcb,!![])[_0xa83e('0x43')](function(){return _0x188103[_0xa83e('0x93')](_0x12ffcb,![]);})[_0xa83e('0x43')](function(){return _0x188103[_0xa83e('0x13f')](_0x12ffcb);})['catch'](function(_0xdbe50d){loggerSyncQueueSummary[_0xa83e('0x45')](_0xa83e('0x140'),util['inspect'](_0xdbe50d,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x12ffcb);});}else{clearPredictiveAttributes(_0x12ffcb);}})['then'](function(){var _0x5e4f1d=_0x498d0b['compareToOutboundQueue'](_0x12ffcb);if(_0x5e4f1d||_0x12ffcb['queueSummaryCountersUpdated']){_0x12ffcb[_0xa83e('0x141')]=![];_0x498d0b[_0xa83e('0x142')](_0x12ffcb);Object[_0xa83e('0x143')](_0x12ffcb,_0x498d0b);emitOutboundVoiceQueueSummary(_0x498d0b);}_0x188103[_0xa83e('0x2d')][_0x12ffcb[_0xa83e('0x64')]][_0xa83e('0x13a')]=![];})['catch'](function(_0x488406){logger[_0xa83e('0x68')]('[syncQueueSummary]',util[_0xa83e('0x47')](_0x488406,{'showHidden':![],'depth':null}));_0x188103[_0xa83e('0x2d')][_0x12ffcb[_0xa83e('0x64')]][_0xa83e('0x13a')]=![];});};Dialer[_0xa83e('0x1a')][_0xa83e('0x39')]=_[_0xa83e('0x144')](function(){var _0x1a541d=_['filter'](this[_0xa83e('0x20')],function(_0x4566d3){return _0x4566d3[_0xa83e('0x145')];});var _0x4adc9a=_[_0xa83e('0x146')](this['agents'],function(_0x36841f){return _0x36841f[_0xa83e('0x147')]&&_0x36841f[_0xa83e('0xfd')]==='reachable';});if(_0x1a541d[_0xa83e('0x99')]>0x0&&_0x4adc9a[_0xa83e('0x99')]>0x0){return Promise[_0xa83e('0xad')]()[_0xa83e('0x43')](cmHopper[_0xa83e('0x148')](_[_0xa83e('0x149')](_0x1a541d,'id'),previewRecallmeReminderInterval,_[_0xa83e('0x149')](_0x4adc9a,'id')))['then'](function(_0x4895db){for(var _0x323616=0x0;_0x323616<_0x4895db['length'];_0x323616++){var _0x1c17d0=_0x4895db[_0x323616][_0xa83e('0x14a')][_0xa83e('0x64')];if(_0x1c17d0)io['to'](util[_0xa83e('0x48')](_0xa83e('0x14b'),_0x1c17d0))[_0xa83e('0x117')](_0xa83e('0x14c'),{'hopper':_0x4895db[_0x323616]});}})[_0xa83e('0xa1')](function(_0x553b03){logger[_0xa83e('0x68')](_0xa83e('0x14d'),_0x553b03);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0xa83e('0x1a')][_0xa83e('0x41')]=function(){var _0x1b8ff1=this;setInterval(function(){_0x1b8ff1[_0xa83e('0x14e')](_0x1b8ff1[_0xa83e('0x28')],'[uniqueid]');_0x1b8ff1[_0xa83e('0x14e')](_0x1b8ff1[_0xa83e('0x26')],_0xa83e('0x14f'));},0x32c8);};Dialer[_0xa83e('0x1a')][_0xa83e('0x14e')]=function(_0x3ee80e,_0x3747cd){var _0x58aed9=this;for(var _0x47271d in _0x3ee80e){if(typeof _0x3ee80e[_0x47271d]!==_0xa83e('0xac')){this[_0xa83e('0x1e')][_0xa83e('0x1b')](function(){if(!_[_0xa83e('0xf7')](_0x3ee80e[_0x47271d])){return ami[_0xa83e('0x9b')]({'action':_0xa83e('0xfd'),'channel':_0x3ee80e[_0x47271d]['channel']})[_0xa83e('0xa1')](function(_0x3f09f8){if(_0x3f09f8[_0xa83e('0x6c')]===_0xa83e('0x150')){setTimeout(function(){if(_0x3ee80e[_0x47271d]&&_0x3ee80e[_0x47271d][_0xa83e('0xc6')]!==_0xa83e('0xc2')){_0x58aed9[_0xa83e('0xc3')](_0x58aed9['voiceQueues'][_0x3ee80e[_0x47271d][_0xa83e('0xc0')]]);logger[_0xa83e('0x68')](_0xa83e('0x151'),_0x3747cd,_0x47271d,_0x3ee80e[_0x47271d][_0xa83e('0xc0')]);delete _0x3ee80e[_0x47271d];}if(_0x3ee80e[_0x47271d]&&_0x3ee80e[_0x47271d][_0xa83e('0xc6')]===_0xa83e('0xc2')){_0x58aed9[_0xa83e('0xc3')](_0x58aed9[_0xa83e('0x21')][_0x3ee80e[_0x47271d]['queue']]);logger[_0xa83e('0x68')](_0xa83e('0x152'),_0x3747cd,_0x47271d,_0x3ee80e[_0x47271d]['queue']);delete _0x3ee80e[_0x47271d];}},0x2328);}});}});}}};Dialer[_0xa83e('0x1a')][_0xa83e('0x153')]=function(_0x548dcb){return Promise[_0xa83e('0xad')]()['then'](voiceQueueRt['getVoiceQueueRtPauses'](_0x548dcb))[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x154')));};Dialer[_0xa83e('0x1a')][_0xa83e('0xc3')]=function(_0xaaeb6f){if(!_[_0xa83e('0x58')](_0xaaeb6f)&&_0xaaeb6f!==null){if(typeof _0xaaeb6f[_0xa83e('0x82')]!==_0xa83e('0xac')){if(_0xaaeb6f['originated']>0x0){_0xaaeb6f[_0xa83e('0x82')]-=0x1;}else{logger[_0xa83e('0x68')](_0xa83e('0x155'));}}}else{logger['error'](_0xa83e('0x156'));}};Dialer['prototype'][_0xa83e('0x157')]=function(_0x39c280,_0xcd7477){var _0x5d4c5b=this;return function(_0x552b83){_0x5d4c5b[_0xa83e('0xc3')](_0xcd7477);logger[_0xa83e('0x68')](_0x39c280,util[_0xa83e('0x47')](_0x552b83,{'showHidden':![],'depth':null}));};};Dialer[_0xa83e('0x1a')][_0xa83e('0x158')]=function(_0x1d3625,_0x13dd62,_0x2df094){var _0x525d77={'state':0x19,'statedesc':_0xa83e('0x159')};this[_0xa83e('0xc3')](_0x13dd62);this['saveInDb'](_[_0xa83e('0x62')](_0x525d77,_[_0xa83e('0xfb')](_0x2df094,[_0xa83e('0x100'),_0xa83e('0xe1'),_0xa83e('0x15a'),_0xa83e('0xe2'),'CampaignId'])),_0xa83e('0x15b'),_0xa83e('0x15c'));logger[_0xa83e('0x68')](_0x1d3625);};Dialer[_0xa83e('0x1a')][_0xa83e('0x12a')]=function(_0xf02798,_0x8b15f4,_0x2186b5){hopperUtils[_0xa83e('0xcd')](_0xf02798)[_0xa83e('0xa1')](loggerCatch(_0x8b15f4));hopperUtils[_0xa83e('0x133')](_0xf02798)['catch'](loggerCatch(_0x2186b5));};Dialer['prototype']['queueCallerAbandonCreateState']=function(_0x6c3472,_0x30302f){hopperUtils['createHistory'](_0x6c3472)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0xce')));if(_0x30302f==0x0){hopperUtils[_0xa83e('0x133')](_0x6c3472)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x15d')));}};Dialer['prototype'][_0xa83e('0x14d')]=function(_0x4e6739){return Promise[_0xa83e('0xad')]()[_0xa83e('0x43')](cmHopper['handlePreviewRecallNotifications'](_0x4e6739['id'],previewRecallmeReminderInterval))[_0xa83e('0x43')](function(_0x59bbbe){for(var _0x260415=0x0;_0x260415<_0x59bbbe[_0xa83e('0x99')];_0x260415++){var _0x32b96a=_0x59bbbe[_0x260415][_0xa83e('0x14a')][_0xa83e('0x64')];if(_0x32b96a)io['to'](util[_0xa83e('0x48')](_0xa83e('0x14b'),_0x32b96a))[_0xa83e('0x117')]('user:dialPreviewRecallReminder',{'hopper':_0x59bbbe[_0x260415]});}})[_0xa83e('0xa1')](function(){});};Dialer[_0xa83e('0x1a')][_0xa83e('0xb1')]=function(_0x3d99b6){var _0x2d9aa2=this;return function(){_0x2d9aa2['handleIvr'](_0x3d99b6);};};Dialer[_0xa83e('0x1a')][_0xa83e('0x15e')]=function(_0x2147bf,_0x4d7b96){var _0x152a90=this;var _0x12f69b=uuid['v4']();this['actions'][_0x12f69b]=new Action(_0x2147bf,_0x4d7b96,_0x12f69b);return new Promise(function(_0x156f0d,_0x5ced86){if(_[_0xa83e('0x58')](_0x2147bf)&&typeof _0x2147bf!=='object'){return _0x5ced86(msgResponse(_0xa83e('0x15f'),'Failure',_0xa83e('0x160')));}if(_['isUndefined'](_0x4d7b96[_0xa83e('0x161')])||_0x4d7b96['phone']===null){return _0x5ced86(msgResponse('originate',_0xa83e('0x94'),_0xa83e('0x162')));}var _0x214cd1={'XMD-CALLERID':_0x152a90[_0xa83e('0x26')][_0x12f69b][_0xa83e('0x163')](),'XMD-AGI':_0x2147bf[_0xa83e('0x135')]?util[_0xa83e('0x48')](_0xa83e('0x164'),ipAgi,_0x2147bf[_0xa83e('0x135')]):'NONE','XMD-AGIAFTER':_0x2147bf[_0xa83e('0xcb')]?util[_0xa83e('0x48')]('\x22agi://%s/square,%s\x22',ipAgi,_0x2147bf[_0xa83e('0xcb')]):_0xa83e('0x165'),'XMD-QUEUE':utils['isOutboundQueue'](_0x2147bf)?util[_0xa83e('0x48')](_0xa83e('0x166'),_0x2147bf[_0xa83e('0x64')],_0x2147bf[_0xa83e('0x167')]||'',_0x2147bf[_0xa83e('0xcc')]?'c':'',_0x2147bf[_0xa83e('0xd1')]||0x3):'NONE','XMD-CONTACTID':_0x4d7b96[_0xa83e('0x100')],'XMD-CDRTYPE':_0xa83e('0x8'),'CALLERID(all)':_0x152a90[_0xa83e('0x26')][_0x12f69b][_0xa83e('0x163')](),'XMD-AMD':_0x2147bf[_0xa83e('0x12d')]?_0xa83e('0x13e'):_0xa83e('0x165'),'XMD-DESTINATION':_0xa83e('0x111')};if(_0x2147bf[_0xa83e('0x12d')]){_0x214cd1['XMD-AMDINITIALSILENCE']=_0x2147bf[_0xa83e('0x168')]||0x9c4;_0x214cd1[_0xa83e('0x169')]=_0x2147bf[_0xa83e('0x16a')]||0x5dc;_0x214cd1['XMD-AMDAFTERGREETINGSILENCE']=_0x2147bf[_0xa83e('0x16b')]||0x320;_0x214cd1[_0xa83e('0x16c')]=_0x2147bf[_0xa83e('0x16d')]||0x1388;_0x214cd1[_0xa83e('0x16e')]=_0x2147bf[_0xa83e('0x16f')]||0x64;_0x214cd1[_0xa83e('0x170')]=_0x2147bf[_0xa83e('0x171')]||0x32;_0x214cd1['XMD-AMDMAXIMUMNUMBEROFWORDS']=_0x2147bf['dialAMDMaximumNumberOfWords']||0x3;_0x214cd1['XMD-AMDSILENCETHRESHOLD']=_0x2147bf[_0xa83e('0x172')]||0x100;_0x214cd1[_0xa83e('0x173')]=_0x2147bf[_0xa83e('0x174')]||0x1388;}if(utils[_0xa83e('0x175')](_0x2147bf)){_0x214cd1['XMD-VOICEQUEUEID']=_0x4d7b96['VoiceQueueId'];}else{_0x214cd1[_0xa83e('0x176')]=_0x4d7b96[_0xa83e('0xe3')];}for(var _0x315346 in _0x4d7b96['Contact']){if(typeof _0x4d7b96[_0xa83e('0x177')][_0x315346]!==_0xa83e('0xac')){if(isNotNull(_0x4d7b96[_0xa83e('0x177')][_0x315346])&&_0x315346!=='id'&&_0x315346!==_0xa83e('0x178')&&_0x315346!==_0xa83e('0x179')&&_0x315346!==_0xa83e('0x17a')){_0x214cd1[util['format'](_0xa83e('0x17b'),_0xa83e('0x17c'),_[_0xa83e('0x17d')](_0x315346))]=_0x4d7b96[_0xa83e('0x177')][_0x315346];}}}var _0xf1a055=_0x152a90[_0xa83e('0x88')](_0x2147bf[_0xa83e('0x8d')])?utils[_0xa83e('0x17e')](_0x2147bf[_0xa83e('0x8d')][_0xa83e('0x17f')],_0x2147bf['dialOriginateCallerIdName'],_0x2147bf['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0xa83e('0x180')](_0x2147bf['dialOriginateCallerIdNumber'],_0x2147bf[_0xa83e('0x181')]):_0x2147bf[_0xa83e('0x182')]):utils['getCallerId'](_['isNil'](_0x2147bf[_0xa83e('0x8e')])?_0x2147bf[_0xa83e('0x8d')][_0xa83e('0x17f')]:_0x2147bf[_0xa83e('0x8e')][_0xa83e('0x17f')],_0x2147bf[_0xa83e('0x183')],_0x2147bf['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0xa83e('0x180')](_0x2147bf[_0xa83e('0x182')],_0x2147bf['dialRandomLastDigitCallerIdNumber']):_0x2147bf[_0xa83e('0x182')]);if(_0xf1a055){_0x214cd1[_0xa83e('0x184')]=_0x152a90[_0xa83e('0x26')][_0x12f69b][_0xa83e('0x185')]=utils[_0xa83e('0x186')](_0xf1a055);_0x214cd1[_0xa83e('0x187')]=_0x4d7b96['phone'];}_0x2147bf[_0xa83e('0x188')]=_0x214cd1;return ami[_0xa83e('0x9b')]({'actionid':_0x12f69b,'action':_0xa83e('0x15f'),'channel':_0x152a90[_0xa83e('0x88')](_0x2147bf['Trunk'])?util[_0xa83e('0x48')](_0xa83e('0x189'),_0x2147bf['Trunk']['name'],isNotNull(_0x2147bf[_0xa83e('0x18a')])?_0x2147bf[_0xa83e('0x18a')]['trim']()||'':'',_0x2147bf[_0xa83e('0x18b')]>0x0?_0x4d7b96[_0xa83e('0x161')][_0xa83e('0x18c')](_0x2147bf[_0xa83e('0x18b')]):_0x4d7b96['phone']):util[_0xa83e('0x48')](_0xa83e('0x189'),_[_0xa83e('0xf7')](_0x2147bf['TrunkBackup'])?_0x2147bf[_0xa83e('0x8d')][_0xa83e('0x64')]:_0x2147bf[_0xa83e('0x8e')]['name'],isNotNull(_0x2147bf[_0xa83e('0x18a')])?_0x2147bf[_0xa83e('0x18a')][_0xa83e('0x18d')]()||'':'',_0x2147bf[_0xa83e('0x18b')]>0x0?_0x4d7b96['phone'][_0xa83e('0x18c')](_0x2147bf[_0xa83e('0x18b')]):_0x4d7b96[_0xa83e('0x161')]),'callerid':_0xf1a055,'Exten':_0xa83e('0x111'),'Context':_0xa83e('0x18e'),'Priority':'1','variable':_0x214cd1,'timeout':(_0x2147bf['dialOriginateTimeout']||0x1e)*0x3e8,'async':!![],'channelid':_0x12f69b})[_0xa83e('0x43')](function(_0x15449a){return _0x156f0d(_0x15449a);})[_0xa83e('0xa1')](function(_0x570d76){_0x2147bf[_0xa83e('0x18f')]+=0x1;var _0x3d010a=new History(_0x152a90[_0xa83e('0x26')][_0x12f69b]);logger[_0xa83e('0x68')](util[_0xa83e('0x48')](_0xa83e('0x190'),JSON[_0xa83e('0x76')](_0x570d76)));_0x3d010a[_0xa83e('0xdc')]=0xe;_0x3d010a[_0xa83e('0xd4')]=_0xa83e('0x191');_0x3d010a[_0xa83e('0x72')]=moment()[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss');_0x3d010a[_0xa83e('0xe5')]=_0x3d010a[_0xa83e('0x72')];hopperUtils['createHistory'](_0x3d010a)[_0xa83e('0xa1')](loggerCatch('[originate][error]'));_0x152a90['moveContactManagedDialer'](_0x3d010a)['catch'](loggerCatch(_0xa83e('0x192')))[_0xa83e('0x1d')](function(){delete _0x152a90[_0xa83e('0x26')][_0x12f69b];return _0x5ced86(msgResponse('originate','Error',_0xa83e('0x193')));});});});};Dialer[_0xa83e('0x1a')][_0xa83e('0x194')]=function(_0xb2a1e4,_0x27dcb0,_0x57b450){var _0x5b8bed=new History(_0x27dcb0);if(_0x5b8bed[_0xa83e('0x120')]+_0x5b8bed[_0xa83e('0x121')]+_0x5b8bed['countnoanswerretry']+_0x5b8bed['countnosuchnumberretry']+_0x5b8bed['countdropretry']+_0x5b8bed[_0xa83e('0xea')]+_0x5b8bed[_0xa83e('0x11d')]+_0x5b8bed[_0xa83e('0x124')]>=_0x57b450[_0xa83e('0x125')]-0x1){return!![];}switch(_0xb2a1e4){case 0x3:if(_0x5b8bed[_0xa83e('0x122')]>=_0x57b450[_0xa83e('0x195')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countnoanswerretry':_0x5b8bed[_0xa83e('0x122')]+=0x1,'scheduledat':moment()[_0xa83e('0xef')](_0x57b450[_0xa83e('0x196')],_0xa83e('0xe0'))[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch('[rescheduleContact][NoAnswer]'));break;case 0x5:if(_0x5b8bed[_0xa83e('0x120')]>=_0x57b450['dialBusyMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x5b8bed[_0xa83e('0x120')]+=0x1,'scheduledat':moment()[_0xa83e('0xef')](_0x57b450[_0xa83e('0x197')],_0xa83e('0xe0'))['format'](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed['ListId'],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x198')));break;case 0x8:if(_0x5b8bed['countcongestionretry']>=_0x57b450[_0xa83e('0x199')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countcongestionretry':_0x5b8bed[_0xa83e('0x121')]+=0x1,'scheduledat':moment()['add'](_0x57b450[_0xa83e('0x19a')],'minutes')[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed['CampaignId']||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x19b')));break;case 0x0:if(_0x5b8bed[_0xa83e('0x123')]>=_0x57b450[_0xa83e('0x19c')]-0x1){return!![];}else{hopperUtils['rescheduleContact']({'active':![],'countnosuchnumberretry':_0x5b8bed['countnosuchnumberretry']+=0x1,'scheduledat':moment()[_0xa83e('0xef')](_0x57b450[_0xa83e('0x19d')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x19e')));}break;case 0xa:if(_0x5b8bed[_0xa83e('0xd8')]>=_0x57b450[_0xa83e('0xde')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countdropretry':_0x5b8bed[_0xa83e('0xd8')]+=0x1,'scheduledat':moment()['add'](_0x57b450['dialDropRetryFrequency'],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed['ContactId'],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed['VoiceQueueId']||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0xe4')));break;case 0xb:if(_0x5b8bed[_0xa83e('0xea')]>=_0x57b450[_0xa83e('0xed')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countabandonedretry':_0x5b8bed[_0xa83e('0xea')]+=0x1,'scheduledat':moment()['add'](_0x57b450['dialAbandonedRetryFrequency'],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed['ListId'],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0xf0')));break;case 0x13:if(_0x5b8bed['countmachineretry']>=_0x57b450[_0xa83e('0x126')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countmachineretry':_0x5b8bed[_0xa83e('0x11d')]+=0x1,'scheduledat':moment()['add'](_0x57b450[_0xa83e('0x128')],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed['ContactId'],'ListId':_0x5b8bed['ListId'],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed['CampaignId']||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x129')));break;case 0x14:if(_0x5b8bed[_0xa83e('0x124')]>=_0x57b450[_0xa83e('0x19f')]-0x1){return!![];}hopperUtils[_0xa83e('0xee')]({'active':![],'countagentrejectretry':_0x5b8bed['countagentrejectretry']+=0x1,'scheduledat':moment()[_0xa83e('0xef')](_0x57b450['dialAgentRejectRetryFrequency'],_0xa83e('0xe0'))[_0xa83e('0x48')](_0xa83e('0xc5')),'ContactId':_0x5b8bed[_0xa83e('0x100')],'ListId':_0x5b8bed[_0xa83e('0xe1')],'VoiceQueueId':_0x5b8bed[_0xa83e('0xe2')]||undefined,'CampaignId':_0x5b8bed[_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1a0')));break;default:return!![];}};Dialer[_0xa83e('0x1a')][_0xa83e('0x10e')]=function(_0x1fecb8,_0x2efe5a,_0x49d98c){var _0x233f0e=this;var _0x9cfa77=new History(_0x1fecb8);var _0x4ee100=![];var _0x45195f;var _0x26ae8a;return new Promise(function(_0x1c379a,_0x25b639){if(_[_0xa83e('0x58')](_0x2efe5a)&&typeof _0x2efe5a!==_0xa83e('0x1a1')){return _0x25b639(msgResponse('[callProgressDetecting]','Failure','entity\x20is\x20undefine'));}if(_[_0xa83e('0x58')](_0x49d98c)&&typeof _0x49d98c!==_0xa83e('0x1a1')){return _0x25b639(msgResponse(_0xa83e('0x1a2'),'Failure',_0xa83e('0x1a3')));}hopperUtils[_0xa83e('0xdb')](_0x9cfa77,_0x49d98c['reason'],_0x2efe5a)[_0xa83e('0x43')](function(_0x2ef139){if(_0x2ef139[_0xa83e('0x1a4')]==0x1)_0x4ee100=!![];switch(_0x49d98c[_0xa83e('0xc8')]){case'0':_0x2efe5a[_0xa83e('0x1a5')]+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x0;_0x9cfa77['statedesc']='NoSuchNumber';_0x9cfa77[_0xa83e('0x123')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;ami[_0xa83e('0x117')](_0xa83e('0x1a6'),ut['buildObj'](_0x1fecb8,_0xa83e('0x1a7')));_0x45195f=_0x2efe5a[_0xa83e('0x19d')];_0x26ae8a=_0x2efe5a['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x12e')));if(_0x233f0e[_0xa83e('0x194')](0x0,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77['countnosuchnumberretry']>=_0x2efe5a[_0xa83e('0x19c')]){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1a8'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1a8'));}}break;case'3':_0x2efe5a['outboundNoAnswerCallsDay']+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x3;_0x9cfa77[_0xa83e('0xd4')]=_0xa83e('0x1aa');_0x9cfa77[_0xa83e('0x122')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;var _0x355b57=ut['buildNoAnswerEventPayload'](_0x1fecb8,_0x2efe5a);ami[_0xa83e('0x117')](_0xa83e('0x1ab'),_0x355b57);_0x45195f=_0x2efe5a[_0xa83e('0x196')];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];hopperUtils[_0xa83e('0xcd')](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1ac')));if(_0x233f0e[_0xa83e('0x194')](0x3,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77[_0xa83e('0x122')]>=_0x2efe5a['dialNoAnswerMaxRetry']){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1ad'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1ad'));}}break;case'5':_0x2efe5a[_0xa83e('0x1ae')]+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x5;_0x9cfa77[_0xa83e('0xd4')]='Busy';_0x9cfa77[_0xa83e('0x120')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;ami[_0xa83e('0x117')](_0xa83e('0x1af'),ut[_0xa83e('0x11f')](_0x1fecb8,_0xa83e('0x1b0')));_0x45195f=_0x2efe5a[_0xa83e('0x197')];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];hopperUtils[_0xa83e('0xcd')](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1b1')));if(_0x233f0e[_0xa83e('0x194')](0x5,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77['countbusyretry']>=_0x2efe5a[_0xa83e('0x1b2')]){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,'reason\x205\x20busy');}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,'reason\x205\x20busy');}}break;case'8':_0x2efe5a['outboundCongestionCallsDay']+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x8;_0x9cfa77[_0xa83e('0xd4')]='Congestion';_0x9cfa77['countcongestionretry']+=0x1;_0x9cfa77['countglobal']+=0x1;_0x45195f=_0x2efe5a[_0xa83e('0x19a')];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];ami[_0xa83e('0x117')](_0xa83e('0x1b3'),ut[_0xa83e('0x11f')](_0x1fecb8,_0xa83e('0x1b4')));hopperUtils[_0xa83e('0xcd')](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1b5')));if(_0x233f0e[_0xa83e('0x194')](0x8,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77[_0xa83e('0x121')]>=_0x2efe5a[_0xa83e('0x199')]){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1b6'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1b6'));}}break;case'11':_0x2efe5a['outboundAbandonedCallsDay']+=0x1;_0x9cfa77['state']=0xb;_0x9cfa77[_0xa83e('0xd4')]=_0xa83e('0xf1');_0x9cfa77[_0xa83e('0xea')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;_0x45195f=_0x2efe5a[_0xa83e('0xeb')];_0x26ae8a=_0x2efe5a['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1b7')));if(_0x233f0e[_0xa83e('0x194')](0xb,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77[_0xa83e('0xea')]>=_0x2efe5a[_0xa83e('0xed')]){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1b8'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1b8'));}}break;case'20':_0x2efe5a[_0xa83e('0x1b9')]+=0x1;_0x9cfa77[_0xa83e('0xdc')]=0x14;_0x9cfa77[_0xa83e('0xd4')]=_0xa83e('0x1ba');_0x9cfa77[_0xa83e('0x124')]+=0x1;_0x9cfa77[_0xa83e('0xd9')]+=0x1;_0x45195f=_0x2efe5a[_0xa83e('0x1bb')];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];ami[_0xa83e('0x117')](_0xa83e('0x1bc'),ut['buildObj'](_0x1fecb8,_0xa83e('0x1bd')));hopperUtils[_0xa83e('0xcd')](_0x9cfa77)['catch'](loggerCatch(_0xa83e('0x1be')));if(_0x233f0e[_0xa83e('0x194')](0x14,_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77['countagentrejectretry']>=_0x2efe5a['dialAgentRejectMaxRetry']){_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1bf'));}else{_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0xa83e('0x1bf'));}}break;default:_0x2efe5a[_0xa83e('0x137')]+=0x1;_0x9cfa77['state']=0xc;_0x9cfa77[_0xa83e('0xd4')]=_0x49d98c[_0xa83e('0xc8')];_0x45195f=_0x2efe5a['dialAgentRejectRetryFrequency'];_0x26ae8a=_0x2efe5a[_0xa83e('0xec')];hopperUtils[_0xa83e('0xcd')](_0x9cfa77)[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1c0')));if(_0x233f0e[_0xa83e('0x194')](_0x49d98c['reason'],_0x1fecb8,_0x2efe5a)&&!_0x4ee100){if(_0x9cfa77['countbusyretry']+_0x9cfa77['countcongestionretry']+_0x9cfa77['countnoanswerretry']+_0x9cfa77['countnosuchnumberretry']+_0x9cfa77[_0xa83e('0xd8')]+_0x9cfa77[_0xa83e('0xea')]+_0x9cfa77[_0xa83e('0x11d')]+_0x9cfa77['countagentrejectretry']>=_0x2efe5a[_0xa83e('0x125')]){_0x233f0e[_0xa83e('0x1a9')](_0x9cfa77,_0x1c379a,_0x25b639,_0x49d98c[_0xa83e('0xc8')]);}else{_0x233f0e[_0xa83e('0x130')](_0x9cfa77,_0x1c379a,_0x25b639,_0x49d98c[_0xa83e('0xc8')]);}}}})[_0xa83e('0x43')](function(){if(_0x4ee100){hopperUtils['swapAdditionalPhones'](_0x9cfa77,_0x45195f,_0x26ae8a)['then'](function(){return _0x1c379a(0x1);});}});});};Dialer['prototype'][_0xa83e('0x1a9')]=function(_0x36d064,_0x33f6df,_0x299238,_0x49a15d){var _0x4d7e6f=new Final(_0x36d064);_0x4d7e6f[_0xa83e('0xdc')]=0xf;_0x4d7e6f[_0xa83e('0xd4')]=_0xa83e('0x1c1');this[_0xa83e('0x130')](_0x4d7e6f,_0x33f6df,_0x299238,_0x49a15d);};Dialer[_0xa83e('0x1a')]['createStateFinal']=function(_0x133b2a,_0xfefe36,_0x16bb27,_0x2196f1){hopperUtils[_0xa83e('0x133')](_0x133b2a)[_0xa83e('0x43')](function(){return _0xfefe36(msgResponse(_0xa83e('0x1a2'),_0xa83e('0x1c2'),_0x2196f1));})[_0xa83e('0xa1')](function(){return _0x16bb27(msgResponse(_0xa83e('0x1c3'),_0xa83e('0x94'),_0xa83e('0x1c4')));});};Dialer[_0xa83e('0x1a')][_0xa83e('0xa')]=function(_0x273692){var _0x374f96=_0x273692[_0xa83e('0x1c5')]/0x64;var _0x5ad0ba=_0x273692[_0xa83e('0xd2')]/(_0x273692[_0xa83e('0xd2')]+_0x273692['outboundAnswerCallsDay']);var _0x4f7ebf=Math[_0xa83e('0x1c6')](_0x273692['predictiveIntervalAvailable']*(_0x273692[_0xa83e('0x1c7')]/0x64));var _0x1931ca=Math['round'](_0x273692[_0xa83e('0x1c8')]*(_0x273692[_0xa83e('0x1c9')]/0x64));var _0x5e44e0=_0x273692['available']+_0x273692['talking'];var _0x556edd=Math['floor'](_0x273692[_0xa83e('0x1ca')]*_0x273692['erlangAbandonmentRate']*_0x273692['predictiveIntervalHitRate']*_0x273692[_0xa83e('0x1cb')]);if(_[_0xa83e('0x58')](_0x273692[_0xa83e('0x2b')])){if(!_[_0xa83e('0x58')](_0x273692[_0xa83e('0x2a')])){_0x273692['startPredictive']=undefined;loggerPredictive['error']('[startMethodPredictive][StartProgressive]','check\x20predictive\x20is\x20not\x20undefine');}if(!_['isUndefined'](_0x273692[_0xa83e('0x66')])){loggerPredictive[_0xa83e('0x68')](_0xa83e('0x1cc'),'check\x20handlePredictive\x20is\x20not\x20undefine');clearInterval(_0x273692[_0xa83e('0x66')]);_0x273692[_0xa83e('0x66')]=undefined;}_0x273692[_0xa83e('0x2b')]=moment()['format'](_0xa83e('0xc5'));loggerPredictive[_0xa83e('0x4b')](_0x273692[_0xa83e('0x64')],_0xa83e('0x1cd'),_0x273692['startProgressive']);this[_0xa83e('0xb5')](_0x273692,0x1);}else if(ifInterval(_0x273692[_0xa83e('0x1ce')],_0x273692['startProgressive'])){this[_0xa83e('0xb5')](_0x273692,0x1);loggerPredictiveCalls[_0xa83e('0x4b')](_0xa83e('0x1cf'),_0x273692[_0xa83e('0x2b')],_0x273692[_0xa83e('0x64')]);_0x273692['erlangCalls']=0x0;_0x273692[_0xa83e('0xd3')]=0x0;}else if(_0x374f96<_0x5ad0ba&&_0x273692[_0xa83e('0x1d0')]===_0xa83e('0x1d1')){clearPredictiveAttributes(_0x273692);loggerPredictive['info'](_0xa83e('0x1d2'),'Dropped\x20calls\x20day',_0x5ad0ba,'startProgressive',_0x273692['name']);}else if(_0x556edd<_0x273692[_0xa83e('0xd3')]&&_0x273692[_0xa83e('0x1d0')]===_0xa83e('0x1d1')){clearPredictiveAttributes(_0x273692);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x1d3'),'Max\x20Drop\x20',_0x556edd,_0xa83e('0x1d4'),_0x273692[_0xa83e('0xd3')],_0xa83e('0x2b'),_0x273692[_0xa83e('0x64')]);}else if(!ifInterval(_0x273692[_0xa83e('0x1ce')],_0x273692[_0xa83e('0x2b')])&&_[_0xa83e('0x58')](_0x273692[_0xa83e('0x2a')])&&!_[_0xa83e('0x58')](_0x273692[_0xa83e('0x2b')])){_0x273692['startPredictive']=moment()[_0xa83e('0x48')]('YYYY-MM-DD\x20HH:mm:ss');loggerPredictive['info'](_0x273692[_0xa83e('0x64')],_0xa83e('0x1d5'),_0x273692[_0xa83e('0x2a')]);hopperUtils[_0xa83e('0x1d6')](_0x273692[_0xa83e('0x1ce')])[_0xa83e('0x43')](this['getDataPredictive'](_0x273692))[_0xa83e('0x43')](mergeDataErlangB(_0x273692))[_0xa83e('0x43')](this[_0xa83e('0x1d7')](_0x273692))[_0xa83e('0xa1')](loggerCatchPredictive('Predictive\x20after\x20first\x20interval',_0x273692));}else if(!ifInterval(_0x273692['dialPredictiveInterval'],_0x273692[_0xa83e('0x2a')])){_0x273692['predictiveIntervalErlangCallsDroppedCalls']=0x0;_0x273692['startPredictive']=moment()[_0xa83e('0x48')](_0xa83e('0xc5'));loggerPredictive['info'](_0x273692[_0xa83e('0x64')],_0xa83e('0x1d8'),_0x273692[_0xa83e('0x2a')]);clearInterval(_0x273692[_0xa83e('0x66')]);_0x273692['handlePredictive']=undefined;hopperUtils[_0xa83e('0x1d6')](_0x273692[_0xa83e('0x1ce')])['then'](this['getDataPredictive'](_0x273692))[_0xa83e('0x43')](mergeDataErlangB(_0x273692))[_0xa83e('0x43')](this[_0xa83e('0x1d7')](_0x273692))[_0xa83e('0xa1')](loggerCatchPredictive(_0xa83e('0x1d9'),_0x273692));}else if(_0x273692[_0xa83e('0x1c8')]&&_0x5e44e0<_0x273692[_0xa83e('0x1c8')]-_0x1931ca){clearPredictiveAttributes(_0x273692);loggerPredictive['info'](_0x273692['name'],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x5e44e0,')\x20are\x20less\x20than\x20threshold\x20(',_0x273692[_0xa83e('0x1c8')],'-',_0x1931ca,'=',_0x273692[_0xa83e('0x1c8')]-_0x1931ca,')');}else if(_0x273692[_0xa83e('0x1c8')]&&_0x5e44e0>_0x273692[_0xa83e('0x1c8')]+_0x4f7ebf){clearPredictiveAttributes(_0x273692);loggerPredictive[_0xa83e('0x4b')](_0x273692[_0xa83e('0x64')],_0xa83e('0x1da'),_0x5e44e0,_0xa83e('0x1db'),_0x273692[_0xa83e('0x1c8')],'+',_0x4f7ebf,'=',_0x273692[_0xa83e('0x1c8')]+_0x4f7ebf,')');}};Dialer['prototype'][_0xa83e('0x1dc')]=function(_0x7b0bef){var _0xef2b0=this;return function(_0xd001f8){return new Promise(function(_0x295d07,_0x79272e){_[_0xa83e('0x62')](_0x7b0bef,_0xd001f8[0x0]);if(checkGetDataPredictive(_0xd001f8[0x0])){var _0x29b010=_0x7b0bef[_0xa83e('0x1c8')]=_0x7b0bef[_0xa83e('0x1dd')]+_0x7b0bef[_0xa83e('0x1de')];var _0x302c45=_0x7b0bef[_0xa83e('0x1ce')]*0x3c;var _0x979b0e=_0xd001f8[0x0][_0xa83e('0x56')]+_0xd001f8[0x0]['predictiveIntervalAvgHoldtime'];var _0x11c416=(_0xd001f8[0x0][_0xa83e('0x1df')]+_0xd001f8[0x0][_0xa83e('0x51')]+_0xd001f8[0x0][_0xa83e('0x52')])/_0xd001f8[0x0][_0xa83e('0x4e')];_0x7b0bef[_0xa83e('0x1e0')]=_0x11c416>0x0?_0x11c416:0x1;switch(_0x7b0bef[_0xa83e('0x1d0')]){case _0xa83e('0x1d1'):var _0x52894e=_0x7b0bef[_0xa83e('0x1c5')]/0x64;return _0xef2b0['abandonmentRate'](_0x29b010,_0x302c45,_0x979b0e,_0x11c416,_0x52894e)[_0xa83e('0x43')](function(_0xe4d15d){return _0x295d07(_0xe4d15d);});case _0xa83e('0x1e1'):var _0x264acd=_0x7b0bef[_0xa83e('0x1c5')]/0x64;return _0xef2b0[_0xa83e('0x1e2')](_0x29b010,_0x302c45,_0x979b0e,_0x11c416,_0x264acd)[_0xa83e('0x43')](function(_0x412835){return _0x295d07(_0x412835);});default:return _0x79272e(msgResponse(_0xa83e('0x1e3'),_0xa83e('0x94'),_0xa83e('0x1e4')));}}else{return _0x79272e(msgResponse('[getDataPredictive]','Failure','check\x20failure'));}});};};Dialer[_0xa83e('0x1a')][_0xa83e('0x1e5')]=function(_0x30b13e){var _0x29410b=this;return function(_0x52d114){return new Promise(function(_0x7c1e8a,_0x50707f){_[_0xa83e('0x62')](_0x30b13e,_0x52d114[0x0]);if(checkGetDataPredictive(_0x52d114[0x0])){loggerPredictive[_0xa83e('0x4b')](JSON[_0xa83e('0x76')](_0x52d114[0x0]));if(_0x30b13e[_0xa83e('0x1d0')]===_0xa83e('0x1d1')){return _0x29410b['getVoiceQueueRtPauses'](_0x30b13e['id'])[_0xa83e('0x43')](function(_0x34e653){var _0x10877c=_0x30b13e[_0xa83e('0x1e6')]-_0x34e653[0x0][_0xa83e('0x1e7')];var _0x3365b6=_0x30b13e[_0xa83e('0x1ce')]*0x3c;var _0x180152=_0x52d114[0x0]['predictiveIntervalAvgTalktime']+_0x52d114[0x0][_0xa83e('0x54')];var _0x558c35=(_0x52d114[0x0][_0xa83e('0x1df')]+_0x52d114[0x0][_0xa83e('0x51')]+_0x52d114[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x52d114[0x0]['predictiveIntervalTotalCalls'];var _0x3ffdbf=_0x30b13e[_0xa83e('0x1c5')]/0x64;_0x30b13e[_0xa83e('0x1e8')]=_0x34e653[0x0][_0xa83e('0x1e7')]||0x0;_0x30b13e[_0xa83e('0x1e0')]=_0x558c35>0x0?_0x558c35:0x1;return _0x29410b[_0xa83e('0x1e9')](_0x10877c,_0x3365b6,_0x180152,_0x558c35,_0x3ffdbf);})['then'](function(_0x12730){return _0x7c1e8a(_0x12730);})[_0xa83e('0xa1')](function(_0x57a566){return _0x50707f(msgResponse('[CatchErlangB]','Failure',JSON[_0xa83e('0x76')](_0x57a566)));});}if(_0x30b13e['dialPredictiveOptimization']==='agentBusyFactor'){return _0x29410b[_0xa83e('0x153')](_0x30b13e['id'])[_0xa83e('0x43')](function(_0x430e06){var _0x7a9d70=_0x30b13e[_0xa83e('0x1e6')]-_0x430e06[0x0][_0xa83e('0x1e7')];var _0x150648=_0x30b13e[_0xa83e('0x1ce')]*0x3c;var _0x14a887=_0x52d114[0x0][_0xa83e('0x56')]+_0x52d114[0x0][_0xa83e('0x54')];var _0x537677=(_0x52d114[0x0]['predictiveIntervalAnsweredCalls']+_0x52d114[0x0][_0xa83e('0x51')]+_0x52d114[0x0][_0xa83e('0x52')])/_0x52d114[0x0][_0xa83e('0x4e')];var _0x4e668b=_0x30b13e['dialPredictiveOptimizationPercentage']/0x64;_0x30b13e[_0xa83e('0x1e8')]=_0x430e06[0x0]['outboundQueuePauses']||0x0;_0x30b13e[_0xa83e('0x1e0')]=_0x537677>0x0?_0x537677:0x1;return _0x29410b['busyFactor'](_0x7a9d70,_0x150648,_0x14a887,_0x537677,_0x4e668b);})['then'](function(_0x4c3d83){return _0x7c1e8a(_0x4c3d83);})['catch'](function(_0x2a3850){return _0x50707f(msgResponse(_0xa83e('0x1ea'),_0xa83e('0x94'),JSON[_0xa83e('0x76')](_0x2a3850)));});}}else{return _0x50707f(msgResponse(_0xa83e('0x1e3'),_0xa83e('0x94'),_0xa83e('0x1eb')));}});};};Dialer['prototype']['startMethodPredictive']=function(_0x4a2de4){var _0x4f2a86=this;return function(){var _0x5c47c7=0x0;var _0x5671dd=Math[_0xa83e('0x1ec')](_0x4a2de4[_0xa83e('0x5e')]*0x3e8);if(_0x5671dd>0x0){_0x5671dd=_0x5671dd<0x64?0x64:_0x5671dd;loggerPredictive[_0xa83e('0x4b')](_0x4a2de4[_0xa83e('0x64')],_0xa83e('0x1ed'),_0x5671dd,_0xa83e('0x1ee'));_0x4a2de4[_0xa83e('0x66')]=setInterval(function(){_0x4f2a86[_0xa83e('0x66')](_0x4a2de4);loggerPredictiveCalls[_0xa83e('0x4b')](_0xa83e('0x1ef'),_0x5c47c7+=0x1);},_0x5671dd);}else{loggerPredictive['info'](_0x4a2de4[_0xa83e('0x64')],_0xa83e('0x1f0'));}};};Dialer[_0xa83e('0x1a')][_0xa83e('0x1f1')]=function(_0x3ec632,_0x4fdf48){var _0x201984=this;return function(_0x3a7b99){if(_[_0xa83e('0x4a')](_0x3a7b99)){if(_[_0xa83e('0xf7')](_0x4fdf48['UserId'])||!_0x4fdf48[_0xa83e('0x1f2')]){if(_0x3ec632[_0xa83e('0xb2')]==='booked'){_0x3ec632[_0xa83e('0x73')]=_['isUndefined'](_0x3ec632[_0xa83e('0x73')])?!![]:_0x3ec632['queueStatusComplete'];var _0x2eb012=uuid['v4']();_0x201984[_0xa83e('0x26')][_0x2eb012]=new Action(_0x3ec632,_0x4fdf48,_0x2eb012);loggerBooked[_0xa83e('0x4b')](_0xa83e('0x1f3'),_0x2eb012,'queueStatusComplete:\x20',JSON[_0xa83e('0x76')](_0x3ec632[_0xa83e('0x73')]),_0xa83e('0x1f4'),_0x3ec632['name']);if(_0x3ec632['queueStatusComplete']){_0x3ec632[_0xa83e('0x73')]=![];_0x201984[_0xa83e('0xfa')][_0x201984['actions'][_0x2eb012]['queue']]=[];ami[_0xa83e('0x9b')]({'actionid':_0x2eb012,'action':_0xa83e('0x1f5'),'queue':_0x3ec632['name']})[_0xa83e('0xa1')](function(){_0x201984[_0xa83e('0xc3')](_0x3ec632);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':_0x201984[_0xa83e('0x26')][_0x2eb012][_0xa83e('0x100')],'ListId':_0x201984['actions'][_0x2eb012][_0xa83e('0xe1')],'VoiceQueueId':_0x201984[_0xa83e('0x26')][_0x2eb012]['VoiceQueueId']||undefined,'CampaignId':_0x201984[_0xa83e('0x26')][_0x2eb012]['CampaignId']||undefined})[_0xa83e('0xa1')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x201984[_0xa83e('0x26')][_0x2eb012];});}else{loggerBooked['info'](_0xa83e('0x1f6'),JSON['stringify'](_0x3ec632[_0xa83e('0x73')]),_0xa83e('0x1f4'),_0x3ec632['name']);_0x201984[_0xa83e('0xc3')](_0x3ec632);hopperUtils[_0xa83e('0xee')]({'active':![],'ContactId':_0x201984[_0xa83e('0x26')][_0x2eb012]['ContactId'],'ListId':_0x201984['actions'][_0x2eb012]['ListId'],'VoiceQueueId':_0x201984['actions'][_0x2eb012][_0xa83e('0xe2')]||undefined,'CampaignId':_0x201984[_0xa83e('0x26')][_0x2eb012][_0xa83e('0xe3')]||undefined})[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1f7')));delete _0x201984['actions'][_0x2eb012];}}else{return _0x201984[_0xa83e('0x15e')](_0x3ec632,_0x4fdf48);}}else{if(utils['getSeconds'](undefined,_0x4fdf48[_0xa83e('0x1f8')])<_0x3ec632[_0xa83e('0x1f9')]*0x3c){if(_0x4fdf48[_0xa83e('0x14a')]&&!_0x4fdf48[_0xa83e('0x14a')]['voicePause']){_0x201984[_0xa83e('0x1f')]['run'](_0x4fdf48['id'])[_0xa83e('0x1d')](function(){_0x201984[_0xa83e('0xc3')](_0x3ec632);});}else{hopperUtils[_0xa83e('0x1fa')]({'active':![]},_0x4fdf48['id'],0x1)[_0xa83e('0x1d')](function(){_0x201984[_0xa83e('0xc3')](_0x3ec632);});}}else{_0x3ec632[_0xa83e('0x1fb')]+=0x1;_0x201984[_0xa83e('0xc3')](_0x3ec632);if(_0x3ec632[_0xa83e('0x1fc')]){hopperUtils[_0xa83e('0xee')]({'active':![],'recallme':![],'UserId':null,'ContactId':_0x4fdf48[_0xa83e('0x100')],'ListId':_0x4fdf48['ListId'],'VoiceQueueId':_0x4fdf48[_0xa83e('0xe2')]||undefined,'CampaignId':_0x4fdf48[_0xa83e('0xe3')]||undefined})['catch'](loggerCatch(_0xa83e('0x1fd')));hopperUtils['createHistory'](createObjHistory(_0x3ec632,_0x4fdf48,utils[_0xa83e('0x6d')]['QUEUE_RECALL'],0x17,_0xa83e('0x1fe')))[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x1ff')));}else{_0x201984['saveInDb'](createObjHistory(_0x3ec632,_0x4fdf48,utils['CAMPAIGN_STATUS']['RECALL_TIMEOUT'],0x16,_0xa83e('0x200')),_0xa83e('0x201'),_0xa83e('0x202'));}}}}else{_0x3ec632[_0xa83e('0x203')]+=0x1;_0x201984['saveInDb'](createObjHistory(_0x3ec632,_0x4fdf48,utils['CAMPAIGN_STATUS'][_0xa83e('0x204')],0xd,'Blacklist'),_0xa83e('0x205'),_0xa83e('0x206'));throw _0xa83e('0x207');}};};Dialer['prototype'][_0xa83e('0x208')]=function(_0x340804){var _0xa2a1ef=this;var _0xe8c898=_0x340804[_0xa83e('0x209')]-_0x340804[_0xa83e('0x82')]-_0x340804[_0xa83e('0x20a')];emitCampaignSummary(_0x340804);if(_0xe8c898>0x0){if(_0xe8c898>this[_0xa83e('0x24')]){_0xe8c898=this['maxNumberOriginate'];}_0x340804[_0xa83e('0x20a')]+=_0xe8c898;hopperUtils[_0xa83e('0x20b')](_0x340804,_0xe8c898)[_0xa83e('0x43')](function(_0x50b0b8){_0x340804['temp']-=_0xe8c898;_0x340804[_0xa83e('0x20a')]=_0x340804[_0xa83e('0x20a')]>0x0?_0x340804[_0xa83e('0x20a')]:0x0;if(!utils[_0xa83e('0x20c')](_0x50b0b8)){_0x340804[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')]['NO_AVAILABLE_CONTACTS'];logger[_0xa83e('0x4b')]('[getContactCampaign2][Empty]'+_0x340804[_0xa83e('0x64')]);}else{_0x340804[_0xa83e('0x82')]+=_0x50b0b8[_0xa83e('0x99')];_0x340804[_0xa83e('0x6c')]=utils[_0xa83e('0x6d')][_0xa83e('0x20d')];for(var _0x74dbc6=0x0;_0x74dbc6<_0x50b0b8[_0xa83e('0x99')];_0x74dbc6+=0x1){_0x340804['ivrTotalCallsDays']+=0x1;if(_[_0xa83e('0xf7')](_0x50b0b8[_0x74dbc6])||_[_0xa83e('0xf7')](_0x50b0b8[_0x74dbc6][_0xa83e('0x177')])||_['isNil'](_0x50b0b8[_0x74dbc6][_0xa83e('0x161')])){_0xa2a1ef[_0xa83e('0x158')](_0xa83e('0x20e'),_0x340804,_0x50b0b8[_0x74dbc6]);}else{hopperUtils[_0xa83e('0x20f')](_[_0xa83e('0xfb')](_0x50b0b8[_0x74dbc6],[_0xa83e('0xe3'),_0xa83e('0x161')]))[_0xa83e('0x43')](_0xa2a1ef[_0xa83e('0x1f1')](_0x340804,_0x50b0b8[_0x74dbc6]))[_0xa83e('0xa1')](_0xa2a1ef[_0xa83e('0x157')]('[actionOriginateIvr]\x20',_0x340804));}}}})['catch'](loggerGetContactDialer(_0xa83e('0x210'),_0x340804,_0xe8c898));}};Dialer[_0xa83e('0x1a')]['handlePower']=function(_0x41faa1,_0x3c1e01){var _0x30b2d6=this;var _0x14b39c=[];if(_0x3c1e01<0x1||_0x41faa1[_0xa83e('0xb2')]===_0xa83e('0x9')){_0x3c1e01=0x1;}var _0x2431de=Math['floor'](_0x41faa1[_0xa83e('0x1de')]*_0x3c1e01)-_0x41faa1[_0xa83e('0x82')]-_0x41faa1[_0xa83e('0x20a')];if(_0x41faa1['dialLimitQueue']>0x0){var _0x253fc5=_0x41faa1[_0xa83e('0x211')]-_0x41faa1[_0xa83e('0x82')]-_0x41faa1[_0xa83e('0x1dd')]-_0x41faa1['temp']-_0x41faa1['pTalking'];if(_0x2431de>_0x253fc5){_0x2431de=_0x253fc5;}}if(_0x2431de>0x0){if(_0x41faa1['dialMethod']===_0xa83e('0x9')){_0x2431de=0x1;}if(_0x2431de>this['maxNumberOriginate']){_0x2431de=this[_0xa83e('0x24')];}_0x41faa1['temp']+=_0x2431de;for(var _0x54ad52 in this['agents']){if(typeof this['agents'][_0x54ad52]!=='undefined'){if(this[_0xa83e('0x22')][_0x54ad52][_0xa83e('0xdc')]==='not_inuse'&&this[_0xa83e('0x22')][_0x54ad52][_0xa83e('0xfd')]===_0xa83e('0x8b')){_0x14b39c[_0xa83e('0x9a')](this['agents'][_0x54ad52]['id']);}}}hopperUtils['getContactDialer'](_0x41faa1,_0x14b39c,_0x2431de)[_0xa83e('0x43')](function(_0x3aa1f8){_0x41faa1[_0xa83e('0x20a')]-=_0x2431de;_0x41faa1[_0xa83e('0x20a')]=_0x41faa1[_0xa83e('0x20a')]>0x0?_0x41faa1['temp']:0x0;if(!utils[_0xa83e('0x20c')](_0x3aa1f8)){hopperUtils[_0xa83e('0x212')](_0x41faa1)['then'](sendMessageReschedule(_0x41faa1))[_0xa83e('0xa1')](loggerCatch('[countReScheduled]\x20'));}else{_0x41faa1[_0xa83e('0x82')]+=_0x3aa1f8[_0xa83e('0x99')];_0x41faa1[_0xa83e('0x6c')]=_0x41faa1[_0xa83e('0xb2')]==='booked'?utils[_0xa83e('0x6d')]['ACTIVE']:utils[_0xa83e('0x6d')]['RUNNING'];for(var _0x37e2d4=0x0;_0x37e2d4<_0x3aa1f8[_0xa83e('0x99')];_0x37e2d4+=0x1){if(_[_0xa83e('0xf7')](_0x3aa1f8[_0x37e2d4])||_['isNil'](_0x3aa1f8[_0x37e2d4][_0xa83e('0x177')])||_[_0xa83e('0xf7')](_0x3aa1f8[_0x37e2d4][_0xa83e('0x161')])){_0x30b2d6[_0xa83e('0x158')](_0xa83e('0x20e'),_0x41faa1,_0x3aa1f8[_0x37e2d4]);}else{hopperUtils[_0xa83e('0x213')](_[_0xa83e('0xfb')](_0x3aa1f8[_0x37e2d4],[_0xa83e('0xe2'),'phone']))[_0xa83e('0x43')](_0x30b2d6[_0xa83e('0x1f1')](_0x41faa1,_0x3aa1f8[_0x37e2d4]))['catch'](_0x30b2d6['loggerHandler'](_0xa83e('0x20e'),_0x41faa1));}}}})['catch'](loggerGetContactDialer(_0xa83e('0x214'),_0x41faa1,_0x2431de));}};Dialer[_0xa83e('0x1a')][_0xa83e('0x66')]=function(_0x288918){if(_0x288918['dialLimitQueue']>0x0){var _0x44da92=_0x288918[_0xa83e('0x211')]-_0x288918[_0xa83e('0x82')]-_0x288918[_0xa83e('0x1dd')];if(_0x44da92>0x0){this[_0xa83e('0x215')](_0x288918);}else{loggerPredictiveCalls[_0xa83e('0x4b')]('[handlePredictive][limitChannel]');}}else{this[_0xa83e('0x215')](_0x288918);}};Dialer['prototype'][_0xa83e('0x215')]=function(_0x3d1ebd){var _0x4dd2b4=this;var _0x56a99d=[];_0x3d1ebd[_0xa83e('0x82')]+=0x1;for(var _0x4b30f7 in this[_0xa83e('0x22')]){if(typeof this[_0xa83e('0x22')][_0x4b30f7]!==_0xa83e('0xac')){if(this[_0xa83e('0x22')][_0x4b30f7][_0xa83e('0xdc')]===_0xa83e('0x216')&&this[_0xa83e('0x22')][_0x4b30f7]['status']===_0xa83e('0x8b')){_0x56a99d[_0xa83e('0x9a')](this['agents'][_0x4b30f7]['id']);}}}return this[_0xa83e('0x217')](_0x3d1ebd['id'],_0x56a99d,0x1,_0x3d1ebd[_0xa83e('0x218')],_0x3d1ebd)[_0xa83e('0x43')](function(_0x3dd002){if(!utils[_0xa83e('0x20c')](_0x3dd002)){utils[_0xa83e('0x6a')](_0x3d1ebd,0x1,0x0);return hopperUtils[_0xa83e('0x212')](_0x3d1ebd)[_0xa83e('0x43')](sendMessageReschedule(_0x3d1ebd))[_0xa83e('0xa1')](loggerCatch(_0xa83e('0x219')));}else{_0x3d1ebd[_0xa83e('0x6c')]=utils['CAMPAIGN_STATUS']['RUNNING'];if(_[_0xa83e('0xf7')](_0x3dd002[0x0])||_[_0xa83e('0xf7')](_0x3dd002[0x0][_0xa83e('0x177')])||_[_0xa83e('0xf7')](_0x3dd002[0x0][_0xa83e('0x161')])){_0x4dd2b4[_0xa83e('0x158')](_0xa83e('0x20e'),_0x3d1ebd,_0x3dd002[0x0]);}else{return hopperUtils[_0xa83e('0x213')](_[_0xa83e('0xfb')](_0x3dd002[0x0],[_0xa83e('0xe2'),_0xa83e('0x161')]))['then'](_0x4dd2b4[_0xa83e('0x1f1')](_0x3d1ebd,_0x3dd002[0x0]))[_0xa83e('0xa1')](_0x4dd2b4[_0xa83e('0x157')](_0xa83e('0x21a'),_0x3d1ebd));}}})['catch'](loggerGetContactDialer('[getContactDialerPredictive]',_0x3d1ebd,0x1));};Dialer['prototype'][_0xa83e('0x1e9')]=function(_0x11fae8,_0x24659e,_0x23881a,_0x4ecdcb,_0xd14a43,_0x3cc2f5){loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21b'));loggerPredictive[_0xa83e('0x4b')]('M:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x11fae8);loggerPredictive['info'](_0xa83e('0x21c'),_0x24659e);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21d'),_0x23881a);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21e'),_0x4ecdcb);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21f'),_0xd14a43);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x57'));return new Promise(function(_0xc118ae,_0x6a7508){if(_0x11fae8<=0x0||isNaN(_0x11fae8)){return _0x6a7508(msgResponse('[abandonmentRate]',_0xa83e('0x87'),_0xa83e('0x220')+_0x11fae8));}if(_0x23881a<=0x0||isNaN(_0x23881a)){return _0x6a7508(msgResponse(_0xa83e('0x221'),_0xa83e('0x87'),_0xa83e('0x222')+_0x23881a));}if(_0x4ecdcb<=0x0||isNaN(_0x4ecdcb)){return _0x6a7508(msgResponse(_0xa83e('0x221'),_0xa83e('0x87'),_0xa83e('0x223')+_0x4ecdcb));}if(_0x24659e<=0x0||isNaN(_0x24659e)){return _0x6a7508(msgResponse('[abandonmentRate]',_0xa83e('0x87'),_0xa83e('0x224')+_0x24659e));}if(_0xd14a43<=0x0||isNaN(_0xd14a43)){return _0x6a7508(msgResponse(_0xa83e('0x221'),_0xa83e('0x87'),_0xa83e('0x225')+_0xd14a43));}_0x3cc2f5=_0x3cc2f5||0x0;var _0x1e83be=0x1/_0x23881a;var _0x586362=0x0;var _0xb06748=0x0;var _0x4e65df=0x0;var _0x2d25b5=0x0;for(var _0x2093ff=0x0;_0x4e65df<_0xd14a43;_0x2093ff+=0x1){_0xb06748=_0x2093ff/_0x24659e;_0x586362=(_0x4ecdcb*_0xb06748+_0x3cc2f5)/_0x1e83be;_0x4e65df=utils['erlangb'](_0x586362,_0x11fae8);_0x2d25b5=_0x586362/_0x11fae8*(0x1-utils['erlangb'](_0x586362,_0x11fae8));}return _0xc118ae({'erlangCalls':_0x2093ff,'erlangCallToSecond':_0x24659e/_0x2093ff,'erlangAbandonmentRate':_0x4e65df,'erlangBusyFactor':_0x2d25b5});});};Dialer[_0xa83e('0x1a')]['busyFactor']=function(_0xc95a72,_0x1e4d1a,_0x8e0b02,_0x53342c,_0x2a1bac,_0x3f0463){loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x226'));loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x227'),_0xc95a72);loggerPredictive[_0xa83e('0x4b')]('Interval:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x1e4d1a);loggerPredictive['info'](_0xa83e('0x21d'),_0x8e0b02);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x21e'),_0x53342c);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x228'),_0x2a1bac);loggerPredictive[_0xa83e('0x4b')](_0xa83e('0x57'));return new Promise(function(_0x1e8a34,_0x156f69){if(_0xc95a72<=0x0||isNaN(_0xc95a72)){return _0x156f69(msgResponse('[busyFactor]',_0xa83e('0x87'),_0xa83e('0x220')+_0xc95a72));}if(_0x8e0b02<=0x0||isNaN(_0x8e0b02)){return _0x156f69(msgResponse(_0xa83e('0x229'),_0xa83e('0x87'),_0xa83e('0x222')+_0x8e0b02));}if(_0x53342c<=0x0||isNaN(_0x53342c)){return _0x156f69(msgResponse(_0xa83e('0x229'),'Error','p\x20=\x20'+_0x53342c));}if(_0x1e4d1a<=0x0||isNaN(_0x1e4d1a)){return _0x156f69(msgResponse('[busyFactor]',_0xa83e('0x87'),_0xa83e('0x224')+_0x1e4d1a));}if(_0x2a1bac<=0x0||isNaN(_0x2a1bac)){return _0x156f69(msgResponse('[busyFactor]',_0xa83e('0x87'),_0xa83e('0x22a')+_0x2a1bac));}_0x3f0463=_0x3f0463||0x0;var _0x179a8b=0x1/_0x8e0b02;var _0x33d579=0x0;var _0x47adb6=0x0;var _0x5bad1c=0x0;var _0x495706=0x0;for(var _0x1409c9=0x0;_0x495706<_0x2a1bac;_0x1409c9+=0x1){_0x47adb6=_0x1409c9/_0x1e4d1a;_0x33d579=(_0x53342c*_0x47adb6+_0x3f0463)/_0x179a8b;_0x5bad1c=utils[_0xa83e('0x22b')](_0x33d579,_0xc95a72);_0x495706=_0x33d579/_0xc95a72*(0x1-utils[_0xa83e('0x22b')](_0x33d579,_0xc95a72));}return _0x1e8a34({'erlangCalls':_0x1409c9,'erlangCallToSecond':_0x1e4d1a/_0x1409c9,'erlangAbandonmentRate':_0x5bad1c,'erlangBusyFactor':_0x495706});});};module[_0xa83e('0x22c')]=Dialer;
\ No newline at end of file
+var 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_0x39a51a=function(_0x4116ff){while(--_0x4116ff){_0x19bf84['push'](_0x19bf84['shift']());}};_0x39a51a(++_0x577081);}(_0x10c6,0x134));var _0x610c=function(_0x2ae80e,_0x364045){_0x2ae80e=_0x2ae80e-0x0;var _0x52717c=_0x10c6[_0x2ae80e];return _0x52717c;};'use strict';var util=require(_0x610c('0x0'));var _=require(_0x610c('0x1'));var uuid=require(_0x610c('0x2'));var moment=require(_0x610c('0x3'));var rr=require('rr');var Redis=require(_0x610c('0x4'));var utils=require(_0x610c('0x5'));var hopperUtils=require(_0x610c('0x6'));var ut=require(_0x610c('0x7'));var config=require('../../../config/environment/');var logger=require(_0x610c('0x8'))('dialer');var loggerBooked=require(_0x610c('0x8'))('booked');var loggerPredictive=require(_0x610c('0x8'))('predictive');var loggerPredictiveCalls=require(_0x610c('0x8'))(_0x610c('0x9'));var loggerSyncQueueSummary=require(_0x610c('0x8'))(_0x610c('0xa'));var ami=require(_0x610c('0xb'));config[_0x610c('0xc')]=_[_0x610c('0xd')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x610c('0xe'))(new Redis(config[_0x610c('0xc')]));var cmHopper=require(_0x610c('0xf'));var voiceQueueRt=require(_0x610c('0x10'));var RpcSetting=require(_0x610c('0x11'));var Interval=require('../rpc/interval');var Action=require(_0x610c('0x12'));var History=require('./models/history');var Final=require(_0x610c('0x13'));var AgentComplete=require(_0x610c('0x14'));var QueueCallerAbandon=require(_0x610c('0x15'));var Hangup=require('./models/hangup');var ipAgi=process['env'][_0x610c('0x16')]||_0x610c('0x17');var previewRecallmeReminderInterval=0x1;var Sequence=function(){};Sequence[_0x610c('0x18')]['enqueue']=function(_0x3d134e){this[_0x610c('0x19')]=this['tail']?this['tail'][_0x610c('0x1a')](_0x3d134e):_0x3d134e();};function Dialer(_0x39c37f,_0x4b0439){this[_0x610c('0x1b')]=new Sequence();this[_0x610c('0x1c')]=_0x4b0439;this[_0x610c('0x1d')]=_0x39c37f[_0x610c('0x1d')];this['campaigns']=_0x39c37f[_0x610c('0x1e')];this[_0x610c('0x1f')]=_0x39c37f['agents'];this[_0x610c('0x20')]=_0x39c37f[_0x610c('0x20')];this[_0x610c('0x21')]=config[_0x610c('0x21')]||0x2;this[_0x610c('0x22')]={};this[_0x610c('0x23')]={};this[_0x610c('0x24')]={};this[_0x610c('0x25')]={};this[_0x610c('0x26')]={};this[_0x610c('0x27')]={};this[_0x610c('0x28')]={};this[_0x610c('0x29')]={};this[_0x610c('0x2a')]={};this[_0x610c('0x2b')]={};this[_0x610c('0x2c')]={};ami['on'](_0x610c('0x2d'),this['syncAgentConnect'][_0x610c('0x2e')](this));ami['on'](_0x610c('0x2f'),this[_0x610c('0x30')]['bind'](this));ami['on'](_0x610c('0x31'),this[_0x610c('0x32')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x33'),this[_0x610c('0x34')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x35'),this['syncQueueSummary'][_0x610c('0x2e')](this));ami['on'](_0x610c('0x36'),this[_0x610c('0x37')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x38'),this[_0x610c('0x39')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x3a'),this['syncNewExten'][_0x610c('0x2e')](this));ami['on']('varset',this[_0x610c('0x3b')][_0x610c('0x2e')](this));ami['on'](_0x610c('0x3c'),this['syncQueueMember']['bind'](this));ami['on'](_0x610c('0x3d'),this[_0x610c('0x3e')][_0x610c('0x2e')](this));this[_0x610c('0x3f')]();this[_0x610c('0x40')]();RpcSetting[_0x610c('0x41')]()[_0x610c('0x42')](function(_0x85c5a3){previewRecallmeReminderInterval=_0x85c5a3[_0x610c('0x43')];});}function isNotNull(_0x55a243){return _0x55a243!==null&&!_[_0x610c('0x44')](_0x55a243);}function msgResponse(_0x142a8d,_0x3e2a0f,_0x27c02d){return{'action':_0x142a8d,'response':_0x3e2a0f,'message':_0x27c02d,'stack':_0x27c02d};}function emit(_0x2a2c6e,_0x579295,_0x3a2678){io['to'](_0x2a2c6e)['emit'](_0x579295,_0x3a2678);}function emitOutboundVoiceQueueSummary(_0x3f5c0f){if(_0x3f5c0f[_0x610c('0x45')]===_0x610c('0x46')){logger['debug']('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util['inspect'](_0x3f5c0f,{'showHidden':![],'depth':null}));emit(util[_0x610c('0x47')]('voice:queue:%s',_0x3f5c0f[_0x610c('0x48')]),'voice_queue:save',_0x3f5c0f);}}function checkGetDataPredictive(_0x288365){if(isNotNull(_0x288365)&&!_[_0x610c('0x49')](_0x288365)){loggerPredictive[_0x610c('0x4a')](_0x610c('0x4b'));loggerPredictive[_0x610c('0x4a')](_0x610c('0x4c'),_0x288365[_0x610c('0x4d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x4e'),_0x288365[_0x610c('0x4f')]);loggerPredictive['info']('Dropped\x20Timeout:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x288365['predictiveIntervalDroppedCallsTimeout']);loggerPredictive['info'](_0x610c('0x50'),_0x288365[_0x610c('0x51')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x52'),_0x288365[_0x610c('0x53')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x54'),_0x288365[_0x610c('0x55')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));if(_0x288365[_0x610c('0x4d')]>0x0){if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x55')])&&_0x288365[_0x610c('0x55')]>0x0){return!![];}loggerPredictive[_0x610c('0x4a')](_0x610c('0x57'));if(!_[_0x610c('0x44')](_0x288365[_0x610c('0x53')])&&_0x288365[_0x610c('0x53')]>0x0){return!![];}loggerPredictive['info']('Avg\x20Hold\x20Time\x20is\x20not\x20enough\x20for\x20predictive');}else{loggerPredictive['info'](_0x610c('0x58'));}}else{loggerPredictive[_0x610c('0x4a')](_0x610c('0x59'));}return![];}function mergeDataErlangB(_0x40eda5){return function(_0x3079a4){loggerPredictive['info'](_0x610c('0x5a'));loggerPredictive[_0x610c('0x4a')]('Scheduled\x20Calls:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x3079a4[_0x610c('0x5b')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5c'),_0x3079a4[_0x610c('0x5d')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4['erlangAbandonmentRate']);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5f'),_0x3079a4[_0x610c('0x60')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x5e'),_0x3079a4[_0x610c('0x61')]);loggerPredictive[_0x610c('0x4a')](_0x610c('0x56'));_['merge'](_0x40eda5,_0x3079a4);};}function ifInterval(_0x379c16,_0x3ead35){if(_[_0x610c('0x44')](_0x3ead35)){return![];}return utils['getSeconds'](undefined,_0x3ead35)<_0x379c16*0x3c;}function clearPredictiveAttributes(_0x5da689){if(_0x5da689[_0x610c('0x28')]){_0x5da689['startProgressive']=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startProgressive\x20value\x20cleared');}if(_0x5da689[_0x610c('0x27')]){_0x5da689[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],'startPredictive\x20value\x20cleared');}if(_0x5da689['handlePredictive']){clearInterval(_0x5da689[_0x610c('0x63')]);_0x5da689[_0x610c('0x63')]=undefined;loggerPredictive[_0x610c('0x62')](_0x5da689[_0x610c('0x48')],_0x610c('0x64'));}}function loggerCatchPredictive(_0x2892c2,_0x2551ca){return function(_0x35ec0c){loggerPredictive['error'](_0x2551ca[_0x610c('0x48')],_0x2892c2);loggerPredictive[_0x610c('0x65')](_0x35ec0c[_0x610c('0x66')]);clearPredictiveAttributes(_0x2551ca);};}function loggerCatch(_0x25e348){return function(_0x3bd56c){logger[_0x610c('0x65')](_0x25e348,util[_0x610c('0x67')](_0x3bd56c,{'showHidden':![],'depth':null}));};}function loggerGetContactDialer(_0x5d5344,_0xac01ac,_0x3b2106){return function(_0x1e3c6a){utils[_0x610c('0x68')](_0xac01ac,_0x3b2106,0x0);logger['error'](_0x5d5344,util['inspect'](_0x1e3c6a,{'showHidden':![],'depth':null}));};}function sendMessageReschedule(_0x3bf2df){return function(_0x3b99a9){if(isNotNull(_0x3b99a9)&&isNotNull(_0x3b99a9[0x0])){if(_0x3b99a9[0x0]['contactsRescheduled']>0x0){_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x6b')];logger[_0x610c('0x4a')](_0x610c('0x6c')+_0x3bf2df[_0x610c('0x48')],_0x3b99a9[0x0][_0x610c('0x6d')],_0x610c('0x6e'));}else{_0x3bf2df[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NO_AVAILABLE_CONTACTS'];logger[_0x610c('0x4a')]('[getContactDialer2][Empty]'+_0x3bf2df['name']);}}};}function createObjHistory(_0x3ccd98,_0x10c8f1,_0x40f2d6,_0x1b8a40,_0x904047){_0x3ccd98['message']=_0x40f2d6;var _0x5a27da=new Action(_0x3ccd98,_0x10c8f1);var _0x3db891=new History(_0x5a27da);_0x3db891['state']=_0x1b8a40;_0x3db891[_0x610c('0x6f')]=_0x904047;_0x3db891[_0x610c('0x70')]=_0x5a27da[_0x610c('0x71')];return _0x3db891;}function unlockQueueStatus(_0x137671,_0x923406){setTimeout(function(){if(_[_0x610c('0x44')](_0x137671[_0x610c('0x72')])){loggerBooked['error'](_0x610c('0x73'),_0x923406);}_0x137671['queueStatusComplete']=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0x74'),_0x923406,JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x137671,[_0x610c('0x48'),'queueStatusComplete'])));},0x1f3);}function checkInterval(_0xdf999d){return function(){if(!isNotNull(_0xdf999d['Interval'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_0xdf999d['Interval']['Intervals'])){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}if(!isNotNull(_[_0x610c('0x49')](_0xdf999d['Interval']['Intervals']))){_0xdf999d[_0x610c('0x69')]=utils[_0x610c('0x6a')]['NULL_INTERVAL'];throw _0xdf999d[_0x610c('0x48')]+_0x610c('0x78');}};}function checkIsIVRCampaignActive(_0x4202a1){return function(){if(!utils[_0x610c('0x79')](_0x4202a1)){_0x4202a1['message']=utils[_0x610c('0x6a')][_0x610c('0x7a')];throw _0x4202a1[_0x610c('0x48')]+_0x610c('0x7b');}};}function emitCampaignSummary(_0x710ab8){if(utils['isIVRCampaign'](_0x710ab8)){emit(util[_0x610c('0x47')](_0x610c('0x7c'),_0x710ab8[_0x610c('0x48')]),'campaign:save',_0x710ab8);}}function loggerCatchQueueSummary(_0x59ee99,_0x17d3b1){return function(_0x361161){clearPredictiveAttributes(_0x17d3b1);emitCampaignSummary(_0x17d3b1);loggerSyncQueueSummary[_0x610c('0x62')](_0x59ee99,util[_0x610c('0x67')](_0x361161,{'showHidden':![],'depth':null}));};}function notSendMessagesCampaign(_0x4a62a6){if(_0x4a62a6[_0x610c('0x7d')]){if(_0x4a62a6[_0x610c('0x7e')]===0x0){_0x4a62a6['sendMessageOneNotActive']=![];_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x7a')];loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x7f'),_0x4a62a6[_0x610c('0x48')],_0x610c('0x80'));}else{_0x4a62a6[_0x610c('0x69')]=utils[_0x610c('0x6a')]['DISACTIVED'];loggerSyncQueueSummary['debug']('[syncQueueSummary]\x20Campaign\x20Ivr:\x20',_0x4a62a6['name'],_0x610c('0x81'));}emitCampaignSummary(_0x4a62a6);}}function myreject(_0xb26900){return function(_0x1cb02c){return _0xb26900(msgResponse(_0x610c('0x82'),_0x610c('0x83'),JSON[_0x610c('0x75')](_0x1cb02c)));};}Dialer['prototype']['isTrunkReachable']=function(_0x4899e1){return!_[_0x610c('0x44')](_0x4899e1)&&_0x4899e1&&!_[_0x610c('0x44')](_0x4899e1[_0x610c('0x48')])&&!_['isUndefined'](_0x4899e1[_0x610c('0x84')])&&_0x4899e1[_0x610c('0x84')]&&(this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x85')||this[_0x610c('0x20')][util[_0x610c('0x47')]('SIP/%s',_0x4899e1['name'])]['status']===_0x610c('0x86'));};Dialer[_0x610c('0x18')]['checkIsTrunkReachable']=function(_0x1da6c3){var _0x114c1d=this;return function(){if(!_0x114c1d['isTrunkReachable'](_0x1da6c3[_0x610c('0x87')])){if(!_0x114c1d[_0x610c('0x88')](_0x1da6c3[_0x610c('0x89')])){_0x1da6c3[_0x610c('0x69')]=utils[_0x610c('0x6a')]['TRUNK_NOT_REACHABLE'];throw _0x1da6c3[_0x610c('0x48')]+'\x20trunk\x20is\x20not\x20reachable';}}};};Dialer[_0x610c('0x18')][_0x610c('0x8a')]=function(_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc){var _0x2c4efa=this;return function(){var _0x45b2ba=!![];return _0x2c4efa[_0x610c('0x8b')](_0x489bbd,_0x402f40,_0x101f87,_0x38f6dc,_0x45b2ba);};};Dialer[_0x610c('0x18')]['checkIfTimeIntervals']=function(_0x2f3555,_0xdb2a36,_0x354f07,_0x24f02a){var _0x2cee61=this;return function(){var _0x53d7e1=![];return _0x2cee61[_0x610c('0x8b')](_0x2f3555['Intervals'],_0xdb2a36,_0x354f07,_0x24f02a,_0x53d7e1);};};Dialer['prototype'][_0x610c('0x8b')]=function(_0x9a7a39,_0x389ddb,_0x44eeaa,_0x168d95,_0x56130d){var _0x12d389=[];return new Promise(function(_0xbc0957,_0x12c62d){if(!isNotNull(_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x77')];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+'\x20Intervals\x20is\x20null\x20'));}if(_[_0x610c('0x49')](_0x9a7a39)){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['EMPTY_INTERVAL'];return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),_0x44eeaa+_0x610c('0x8e')));}if(_0x389ddb&&_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])){_0x168d95[_0x610c('0x69')]=utils[_0x610c('0x6a')]['UNKNOWN_TIMEZONE'];return _0x12c62d(msgResponse(_0x610c('0x8c'),'Failure',_0x44eeaa+_0x610c('0x90')+_0x389ddb));}if(_[_0x610c('0x91')](_0x9a7a39)){for(var _0x572f73=0x0;_0x572f73<_0x9a7a39[_0x610c('0x92')];_0x572f73+=0x1){_0x12d389[_0x610c('0x93')](ami[_0x610c('0x94')]({'action':_0x610c('0x95'),'command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39[_0x572f73]['interval'],!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x1d6d58){return _0x1d6d58[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})['catch'](myreject(_0x12c62d)));}}else{_0x12d389['push'](ami[_0x610c('0x94')]({'action':'command','command':util[_0x610c('0x47')](_0x610c('0x96'),_0x9a7a39,!_[_0x610c('0x44')](config[_0x610c('0x8f')][_0x389ddb])?_0x389ddb:'')})[_0x610c('0x42')](function(_0x4820ee){return _0x4820ee[_0x610c('0x97')][_0x610c('0x98')]('true')>=0x0;})[_0x610c('0x99')](myreject(_0x12c62d)));}Promise['all'](_0x12d389)[_0x610c('0x42')](function(_0x5e31db){var _0x48b53b=_['some'](_0x5e31db);if(_0x48b53b){return _0xbc0957(_0x48b53b);}else{_0x168d95['message']=_0x56130d?utils['CAMPAIGN_STATUS'][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];return _0x12c62d(msgResponse(_0x610c('0x9c'),_0x610c('0x8d'),_0x610c('0x9d')+_0x56130d+'\x20'+_0x44eeaa+_0x610c('0x9e')+util[_0x610c('0x67')](_0x9a7a39,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x389ddb));}})['catch'](function(_0xb3cf20){return _0x12c62d(msgResponse(_0x610c('0x8c'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0xb3cf20)));});});};Dialer['prototype'][_0x610c('0x3f')]=function(){var _0x5396b6=this;return cmHopper[_0x610c('0xa0')]({'active':![]},{'where':{'active':!![]}})[_0x610c('0x42')](function(){setInterval(function(){_0x5396b6['syncCampaigns']();},0x3e8);});};Dialer[_0x610c('0x18')][_0x610c('0xa1')]=function(){var _0x4483a0=this;var _0x27d90e;for(var _0x554d84 in this['campaigns']){if(typeof this[_0x610c('0x1e')][_0x554d84]!=='undefined'){_0x27d90e=this['campaigns'][_0x554d84];if(utils[_0x610c('0xa2')](_0x27d90e)&&utils[_0x610c('0x79')](_0x27d90e)){_0x27d90e[_0x610c('0x7d')]=!![];Promise[_0x610c('0xa3')]()['then'](checkIsIVRCampaignActive(_0x27d90e))[_0x610c('0x42')](checkInterval(_0x27d90e))['then'](_0x4483a0['checkIsTrunkReachable'](_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0x8a')](_0x27d90e[_0x610c('0xa4')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa6')](_0x27d90e[_0x610c('0xa7')],_0x27d90e[_0x610c('0xa5')],_0x27d90e[_0x610c('0x48')],_0x27d90e))[_0x610c('0x42')](_0x4483a0[_0x610c('0xa8')](_0x27d90e))[_0x610c('0x99')](loggerCatchQueueSummary(_0x610c('0xa9'),_0x27d90e));}else{notSendMessagesCampaign(_0x27d90e);}}}};Dialer['prototype'][_0x610c('0xaa')]=function(_0x216abf){if(_0x216abf[_0x610c('0xab')]!=='predictive'){clearPredictiveAttributes(_0x216abf);}switch(_0x216abf[_0x610c('0xab')]){case'progressive':this['handlePower'](_0x216abf,0x1);break;case _0x610c('0xac'):this[_0x610c('0xad')](_0x216abf,_0x216abf['dialPowerLevel']);break;case _0x610c('0xae'):this[_0x610c('0xae')](_0x216abf);break;case _0x610c('0xaf'):this['handlePower'](_0x216abf,0x1);break;default:logger['error'](_0x610c('0xb0'),_0x216abf[_0x610c('0x48')],'method\x20not\x20recognized');}};Dialer[_0x610c('0x18')]['ifTime']=function(_0x18925d,_0x34816d){var _0x588dfb=_0x18925d['dialTimezone'];var _0x20b70b=_0x34816d?_0x18925d[_0x610c('0xa4')]:_0x18925d[_0x610c('0xa7')][_0x610c('0xb1')];logger[_0x610c('0xb2')]('Dialer::ifTime()',_0x20b70b,_0x588dfb,_0x18925d[_0x610c('0x48')],util['format'](_0x610c('0xb3'),_0x18925d[_0x610c('0x48')],_0x18925d['id']));var _0x398428=null;return Interval[_0x610c('0xb4')](_0x20b70b,_0x588dfb)[_0x610c('0x42')](function(_0x3bee62){if(_0x3bee62===!![]){return _0x3bee62;}else{_0x18925d['message']=_0x34816d?utils[_0x610c('0x6a')][_0x610c('0x9a')]:utils[_0x610c('0x6a')][_0x610c('0x9b')];_0x398428=msgResponse('[ifTime][promiseAll]',_0x610c('0x8d'),_0x610c('0x9d')+_0x34816d+'\x20'+_0x18925d['name']+_0x610c('0x9e')+util['inspect'](_0x20b70b,{'showHidden':![],'depth':null})+_0x610c('0x9f')+_0x588dfb);}if(_0x398428!==null){logger[_0x610c('0xb2')](_0x610c('0xb5'),_0x398428);_0x398428[_0x610c('0xb6')]=_0x34816d;throw _0x398428;}})['catch'](function(_0x26719d){logger[_0x610c('0x65')]('AMI\x20IfTime',_0x26719d);throw msgResponse(_0x610c('0x82'),'Error',util[_0x610c('0x67')](_0x26719d,{'showHidden':![],'depth':null}));});};Dialer[_0x610c('0x18')][_0x610c('0xb7')]=function(_0x30ec5b){if(this[_0x610c('0x1d')][_0x30ec5b[_0x610c('0xb8')]]){if(this[_0x610c('0x25')][_0x30ec5b['uniqueid']]&&this['uniqueId'][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0x45')]!=='ivr'){this[_0x610c('0xba')](this['voiceQueues'][_0x30ec5b[_0x610c('0xb8')]]);this[_0x610c('0x25')][_0x30ec5b[_0x610c('0xb9')]][_0x610c('0xbb')]=moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss');}}};Dialer[_0x610c('0x18')][_0x610c('0x34')]=function(_0x59abe6){var _0x416db3=this[_0x610c('0x25')][_0x59abe6['uniqueid']];if(this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]){if(_0x416db3&&_0x416db3[_0x610c('0x45')]!=='ivr'){delete this[_0x610c('0x25')][_0x59abe6['uniqueid']];this[_0x610c('0x1d')][_0x59abe6['queue']]['outboundAnswerCallsDay']+=0x1;var _0x5ec47a=new AgentComplete(_0x416db3,_0x59abe6);if(_0x59abe6[_0x610c('0xbc')]===_0x610c('0xbd')){_0x5ec47a['agiafterat']=this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]]['dialQueueProject2']&&this[_0x610c('0x1d')][_0x59abe6[_0x610c('0xb8')]][_0x610c('0xbe')]?moment()[_0x610c('0x47')](_0x610c('0xbf')):undefined;}hopperUtils[_0x610c('0xc0')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc1')));hopperUtils[_0x610c('0xc2')](_0x5ec47a)[_0x610c('0x99')](loggerCatch(_0x610c('0xc3')));}}};Dialer[_0x610c('0x18')][_0x610c('0x30')]=function(_0xbf14ae){var _0x4ccf9e=this['uniqueId'][_0xbf14ae[_0x610c('0xb9')]];var _0x32ee33=this;var _0x523f95=![];var _0x589465;var _0x222497;if(this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]){if(_0x4ccf9e&&_0x4ccf9e['type']!==_0x610c('0xc4')){delete this[_0x610c('0x25')][_0xbf14ae[_0x610c('0xb9')]];this['updateOriginated'](this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]);_0x4ccf9e[_0x610c('0xc5')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0xf27662=new QueueCallerAbandon(_0x4ccf9e,_0xbf14ae);if(utils[_0x610c('0xc6')](_0x4ccf9e[_0x610c('0xc5')],_0x4ccf9e['responsetime'])>=_0x4ccf9e['dialQueueTimeout']){this[_0x610c('0x1d')][_0xbf14ae['queue']][_0x610c('0xc7')]+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['outboundDropCallsDayTimeout']+=0x1;this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xc8')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xa;_0xf27662[_0x610c('0x6f')]=_0x610c('0xca');_0xf27662[_0x610c('0xcb')]='TIMEOUT';_0xf27662['agiafterat']=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialQueueProject2']?moment()[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'):undefined;_0xf27662[_0x610c('0xcc')]+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this['voiceQueues'][_0xbf14ae[_0x610c('0xb8')]]['dialDropRetryFrequency'];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e['voiceQueue'])[_0x610c('0x42')](function(_0x453da4){_0x523f95=_0x453da4['additional']==0x1;if(_0xf27662[_0x610c('0xcc')]>=_0x32ee33['voiceQueues'][_0xbf14ae['queue']]['dialDropMaxRetry']){_0x32ee33[_0x610c('0xd0')](_0xf27662,_0x453da4[_0x610c('0xd1')]);}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0xf27662[_0x610c('0xcc')],'scheduledat':moment()['add'](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')]('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e['ListId'],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));var _0x59e19c=new History(_0xf27662);_0x59e19c['state']=0xa;_0x59e19c[_0x610c('0x6f')]=_0x610c('0xca');_0x59e19c[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x59e19c[_0x610c('0x70')]=_0x59e19c[_0x610c('0x71')];_0x59e19c[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x59e19c['calleridnum']=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x59e19c)['catch'](loggerCatch('[syncAgentComplete][createHistory][10]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}else{this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['predictiveIntervalDroppedCallsCallersExit']+=0x1;this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdc')]+=0x1;_0xf27662[_0x610c('0xc9')]=0xb;_0xf27662[_0x610c('0x6f')]=_0x610c('0xdd');_0xf27662['dropreason']=_0x610c('0xde');_0xf27662['countabandonedretry']+=0x1;_0xf27662[_0x610c('0xcd')]+=0x1;_0x589465=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')];_0x222497=this[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xce')];hopperUtils[_0x610c('0xcf')](_0xf27662,_0xf27662[_0x610c('0xc9')],_0x4ccf9e[_0x610c('0xe0')])[_0x610c('0x42')](function(_0x1c8d0a){if(_0xf27662['countabandonedretry']>=_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]]['dialAbandonedMaxRetry']){_0x32ee33['queueCallerAbandonCreateState'](_0xf27662,_0x1c8d0a['additional']);}else{hopperUtils['rescheduleContact']({'active':![],'countabandonedretry':_0xf27662[_0x610c('0xe1')],'scheduledat':moment()[_0x610c('0xe2')](_0x32ee33[_0x610c('0x1d')][_0xbf14ae[_0x610c('0xb8')]][_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x4ccf9e[_0x610c('0xd5')],'ListId':_0x4ccf9e[_0x610c('0xe3')],'VoiceQueueId':_0x4ccf9e[_0x610c('0xd6')]||undefined,'CampaignId':_0x4ccf9e['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));var _0x57c10a=new History(_0xf27662);_0x57c10a['state']=0xb;_0x57c10a[_0x610c('0x6f')]=_0x610c('0xdd');_0x57c10a[_0x610c('0x71')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x57c10a[_0x610c('0x70')]=_0x57c10a[_0x610c('0x71')];_0x57c10a[_0x610c('0xd9')]=_0xf27662[_0x610c('0xd9')];_0x57c10a[_0x610c('0xda')]=_0xf27662[_0x610c('0xda')];hopperUtils['createHistory'](_0x57c10a)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][11]'));}})[_0x610c('0x42')](function(){if(_0x523f95)hopperUtils[_0x610c('0xdb')](_0xf27662,_0x589465,_0x222497)['then'](function(){return 0x1;});});}}}};Dialer[_0x610c('0x18')][_0x610c('0xe5')]=function(_0x469d81){if(this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]]){this[_0x610c('0x23')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81[_0x610c('0xe6')];}if(this[_0x610c('0x25')][_0x469d81['uniqueid']]){this[_0x610c('0x25')][_0x469d81[_0x610c('0xb9')]][_0x610c('0xe6')]=_0x469d81['channel'];}};Dialer[_0x610c('0x18')][_0x610c('0xe7')]=function(_0x1ab3f7){if(!this[_0x610c('0x23')][_0x1ab3f7['actionid']]){return;}var _0x3c16b6=this['voiceQueues'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]]['strategy']||_0x610c('0xe9');if(_0x3c16b6==='roundrobin'){if(this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]&&_[_0x610c('0xea')](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')])&&_0x1ab3f7[_0x610c('0xec')]==='1'&&_0x1ab3f7['paused']==='0'){if(this['agents'][_0x1ab3f7[_0x610c('0xed')]]){if(!this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]){this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]][_0x610c('0xeb')]=!![];this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xeb')]=!![];this['actions'][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];}}}}else if(_0x3c16b6==='rrmemory'){if(this[_0x610c('0x23')][_0x1ab3f7['actionid']]){if(this[_0x610c('0x1f')][_0x1ab3f7[_0x610c('0xed')]]){this['actions'][_0x1ab3f7['actionid']][_0x610c('0xed')]=_0x1ab3f7[_0x610c('0xed')];if(_[_0x610c('0xea')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]][_0x610c('0xb8')]])){this['queueBooked'][this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]]['queue']]=[];}this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x1ab3f7['actionid']][_0x610c('0xb8')]]['push'](_[_0x610c('0xee')](_['pick'](this[_0x610c('0x23')][_0x1ab3f7[_0x610c('0xe8')]],['idHopper',_0x610c('0xed')]),{'status':_0x1ab3f7[_0x610c('0xec')],'paused':_0x1ab3f7[_0x610c('0xef')]}));}}}};Dialer['prototype'][_0x610c('0x3e')]=function(_0x34df19){if(!this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]){return;}var _0x2e3e14=this;var _0x111375=this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xb8')]];var _0x472fae=_0x111375[_0x610c('0xf0')]||'rrmemory';if(_0x472fae===_0x610c('0xf1')){if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]){this[_0x610c('0x1c')][_0x610c('0xf2')](this['actions'][_0x34df19[_0x610c('0xe8')]]['idHopper'],this['actions'][_0x34df19['actionid']][_0x610c('0xed')])['catch'](function(_0x1d9907){logger[_0x610c('0x65')](_0x610c('0xf3'),util[_0x610c('0x67')](_0x1d9907,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14['updateOriginated'](_0x2e3e14['voiceQueues'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);_0x2e3e14[_0x610c('0x1f')][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xed')]]['locked']=![];delete _0x2e3e14[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);});}else{this['updateOriginated'](this['voiceQueues'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xf4')));delete this[_0x610c('0x23')][_0x34df19['actionid']];unlockQueueStatus(_0x111375);}}else if(_0x472fae===_0x610c('0xe9')){var _0x3d2329;if(this['actions'][_0x34df19[_0x610c('0xe8')]]&&!_[_0x610c('0x49')](this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']])){if(this['queueBookedRR'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]){this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this[_0x610c('0x2b')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2b')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]:this['queueBooked'][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]?this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]['_rr']||0x0:0x0;}this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')]=this[_0x610c('0x2b')][this['actions'][_0x34df19['actionid']][_0x610c('0xb8')]];for(var _0x269aa9=0x0;_0x269aa9<this[_0x610c('0x2a')][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0x92')];_0x269aa9+=0x1){_0x3d2329=rr(this[_0x610c('0x2a')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);this[_0x610c('0x2b')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]=this['queueBooked'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]][_0x610c('0xf5')];if(_0x3d2329['status']==='1'&&_0x3d2329['paused']==='0'){break;}}if(!_['isNil'](_0x3d2329)){this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=_[_0x610c('0x44')](this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')])?!![]:this['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')];}loggerBooked[_0x610c('0x4a')]('[booked][RR]',_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],[_0x610c('0x48'),'unlockRR'])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));if(!_['isNil'](_0x3d2329)&&_0x3d2329[_0x610c('0xec')]==='1'&&_0x3d2329[_0x610c('0xef')]==='0'&&this[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]]['unlockRR']){this[_0x610c('0x1f')][_0x3d2329['stateinterface']][_0x610c('0xf6')]=![];this['queueBooked'][_0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]=[];this[_0x610c('0x1c')][_0x610c('0xf2')](_0x3d2329[_0x610c('0xf9')],_0x3d2329[_0x610c('0xed')])[_0x610c('0x99')](function(_0x541f15){logger['error']('[Catch][Preview][syncQueueStatusComplete]',util[_0x610c('0x67')](_0x541f15,{'showHidden':![],'depth':null}));})[_0x610c('0x1a')](function(){_0x2e3e14[_0x610c('0xba')](_0x2e3e14[_0x610c('0x1d')][_0x2e3e14['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);setTimeout(function(){_0x2e3e14['agents'][_0x3d2329[_0x610c('0xed')]][_0x610c('0xf6')]=!![];loggerBooked[_0x610c('0x4a')](_0x610c('0xfa'),_0x34df19[_0x610c('0xe8')],_0x610c('0xf7'),JSON[_0x610c('0x75')](_[_0x610c('0x76')](_0x2e3e14[_0x610c('0x1f')][_0x3d2329[_0x610c('0xed')]],['name',_0x610c('0xf6')])),_0x610c('0xf8'),JSON[_0x610c('0x75')](_0x3d2329[_0x610c('0xf9')]));},0xc7);delete _0x2e3e14[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375,_0x34df19[_0x610c('0xe8')]);});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfb'));this[_0x610c('0xba')](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]]['queue']]);hopperUtils['rescheduleContact']({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19['actionid']][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlock][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfc'));this[_0x610c('0xba')](this['voiceQueues'][this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xb8')]]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd5')],'ListId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd6')]||undefined,'CampaignId':this['actions'][_0x34df19[_0x610c('0xe8')]]['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch('[unlock2][syncQueueStatusComplete]'));delete this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}}else{loggerBooked[_0x610c('0x4a')](_0x610c('0xfd'));this['updateOriginated'](this[_0x610c('0x1d')][this[_0x610c('0x23')][_0x34df19['actionid']]['queue']]);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':this['actions'][_0x34df19[_0x610c('0xe8')]]['ContactId'],'ListId':this['actions'][_0x34df19[_0x610c('0xe8')]][_0x610c('0xe3')],'VoiceQueueId':this[_0x610c('0x23')][_0x34df19['actionid']]['VoiceQueueId']||undefined,'CampaignId':this[_0x610c('0x23')][_0x34df19[_0x610c('0xe8')]][_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0xfe')));delete this['actions'][_0x34df19[_0x610c('0xe8')]];unlockQueueStatus(_0x111375);}};Dialer[_0x610c('0x18')][_0x610c('0x32')]=function(_0xd0a159){var _0x4a2b4c=this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];if(_0x4a2b4c){delete this[_0x610c('0x23')][_0xd0a159[_0x610c('0xe8')]];_0x4a2b4c[_0x610c('0xff')]=moment()[_0x610c('0x47')](_0x610c('0xbf'));var _0x21c29e=_0x4a2b4c['type']===_0x610c('0xc4')?this[_0x610c('0x1e')][_0x4a2b4c['queue']]:this['voiceQueues'][_0x4a2b4c[_0x610c('0x100')]()];if(_0xd0a159[_0x610c('0x101')]!==_0x610c('0x102')){this[_0x610c('0xba')](_0x21c29e);return this[_0x610c('0x103')](_0x4a2b4c,_0x21c29e,_0xd0a159)[_0x610c('0x99')](loggerCatch(_0x610c('0x104')));}this['uniqueId'][_0xd0a159[_0x610c('0xb9')]]=_0x4a2b4c;}};Dialer[_0x610c('0x18')][_0x610c('0x3b')]=function(_0xbc021d){var _0x299503=this;var _0xfbcd5a=this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];var _0x1625ba;if(!_[_0x610c('0xea')](_0xbc021d)&&!_['isNil'](_0xbc021d['variable'])&&!_[_0x610c('0xea')](_0xbc021d['variable']['amdstatus'])&&_0xbc021d[_0x610c('0x105')]===_0x610c('0x106')&&_0xfbcd5a){if(_0xfbcd5a[_0x610c('0x45')]!==_0x610c('0xc4')&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,_0x610c('0x111')));this[_0x610c('0x112')](_0x1625ba,_0x610c('0x113'),'[syncHangupInAMD]');}if(_0xfbcd5a['type']!=='ivr'&&this[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]===_0x610c('0x114')){return new Promise(function(_0x3e6f29,_0x3a5138){delete _0x299503[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];_0x299503['updateOriginated'](_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['voiceQueues'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]]['outboundAnswerAgiCallsDay']+=0x1;var _0x3b2246=_0x299503[_0x610c('0x1d')][_0xfbcd5a[_0x610c('0xb8')]];var _0x2d556b=new Hangup(_0xfbcd5a,_0xbc021d);_0x2d556b['state']=0x13;_0x2d556b['statedesc']=_0x610c('0x115');_0x2d556b['membername']='AMD';_0x2d556b['countmachineretry']+=0x1;_0x2d556b[_0x610c('0xcd')]+=0x1;_0x2d556b[_0x610c('0x111')]=!![];ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x2d556b,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x2d556b)['catch'](loggerCatch('[syncAgentComplete][createHistory][0]'));if(_0x2d556b[_0x610c('0x116')]+_0x2d556b[_0x610c('0x117')]+_0x2d556b[_0x610c('0x118')]+_0x2d556b[_0x610c('0x119')]+_0x2d556b[_0x610c('0xcc')]+_0x2d556b[_0x610c('0xe1')]+_0x2d556b['countmachineretry']+_0x2d556b['countagentrejectretry']>=_0x3b2246[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x11c'));}else{if(_0x2d556b[_0x610c('0x11d')]>=_0x3b2246[_0x610c('0x11e')]){_0x299503[_0x610c('0x11f')](_0x2d556b,_0x3e6f29,_0x3a5138,_0x610c('0x120'));}else{hopperUtils['rescheduleContact']({'active':![],'countmachineretry':_0x2d556b['countmachineretry'],'scheduledat':moment()['add'](_0x3b2246[_0x610c('0x121')],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x2d556b[_0x610c('0xd5')],'ListId':_0x2d556b[_0x610c('0xe3')],'VoiceQueueId':_0x2d556b[_0x610c('0xd6')]||undefined,'CampaignId':_0x2d556b['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x3e6f29({'reschedule':0x1});}}});}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this[_0x610c('0x1e')][_0xfbcd5a['queue']][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='HANGUP'){delete this[_0x610c('0x25')][_0xbc021d[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x1625ba=new Hangup(_0xfbcd5a,_0xbc021d);_0x1625ba[_0x610c('0xc9')]=0x12;_0x1625ba[_0x610c('0x6f')]=_0x610c('0x10b');_0x1625ba[_0x610c('0x10c')]=_0x610c('0x10d');ami[_0x610c('0x10e')](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x1625ba,'amd'));this['saveInDb'](_0x1625ba,_0x610c('0x123'),_0x610c('0x124'));}if(_0xfbcd5a[_0x610c('0x45')]===_0x610c('0xc4')&&this['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x107')]&&_0xbc021d[_0x610c('0x108')]==='MACHINE'){return new Promise(function(_0x108379,_0x50d4b8){delete _0x299503['uniqueId'][_0xbc021d[_0x610c('0xb9')]];_0x299503[_0x610c('0xba')](_0x299503[_0x610c('0x1e')][_0xfbcd5a[_0x610c('0xb8')]]);_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x109')]+=0x1;_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;var _0x405259=_0x299503['campaigns'][_0xfbcd5a[_0x610c('0xb8')]];var _0x24c6a2=new Hangup(_0xfbcd5a,_0xbc021d);_0x24c6a2[_0x610c('0xc9')]=0x13;_0x24c6a2[_0x610c('0x6f')]='Machine';_0x24c6a2[_0x610c('0x10c')]='AMD';_0x24c6a2['countmachineretry']+=0x1;_0x24c6a2[_0x610c('0xcd')]+=0x1;_0x24c6a2[_0x610c('0x111')]=!![];ami['emit'](_0x610c('0x10f'),ut[_0x610c('0x110')](_0x24c6a2,_0x610c('0x111')));hopperUtils[_0x610c('0xc0')](_0x24c6a2)[_0x610c('0x99')](loggerCatch(_0x610c('0x125')));if(_0x24c6a2['countbusyretry']+_0x24c6a2['countcongestionretry']+_0x24c6a2[_0x610c('0x118')]+_0x24c6a2[_0x610c('0x119')]+_0x24c6a2['countdropretry']+_0x24c6a2[_0x610c('0xe1')]+_0x24c6a2[_0x610c('0x11d')]+_0x24c6a2[_0x610c('0x126')]>=_0x405259[_0x610c('0x11a')]){_0x299503[_0x610c('0x11b')](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x11c'));}else{if(_0x24c6a2[_0x610c('0x11d')]>=_0x405259[_0x610c('0x11e')]){_0x299503['createStateFinal'](_0x24c6a2,_0x108379,_0x50d4b8,_0x610c('0x120'));}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x24c6a2[_0x610c('0x11d')],'scheduledat':moment()[_0x610c('0xe2')](_0x405259[_0x610c('0x121')],'minutes')[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x24c6a2[_0x610c('0xd5')],'ListId':_0x24c6a2[_0x610c('0xe3')],'VoiceQueueId':_0x24c6a2[_0x610c('0xd6')]||undefined,'CampaignId':_0x24c6a2['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));_0x108379({'reschedule':0x1});}}});}}};Dialer[_0x610c('0x18')]['syncHangup']=function(_0x4308dc){var _0x44766d=this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];var _0x4c8b5e;if(_0x44766d&&_0x44766d[_0x610c('0x45')]===_0x610c('0xc4')){delete this['uniqueId'][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this['campaigns'][_0x44766d[_0x610c('0xb8')]]);this['campaigns'][_0x44766d[_0x610c('0xb8')]][_0x610c('0x127')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);hopperUtils['createHistory'](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x129')));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc['uniqueid']];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d['queue']]);this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['outboundAnswerCallsDay']+=0x1;this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]][_0x610c('0x10a')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0x10;_0x4c8b5e['statedesc']=_0x610c('0x12a');_0x4c8b5e[_0x610c('0x10c')]=_0x610c('0x12b');hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch('[syncHangupIvr]'));}if(_0x44766d&&_0x44766d[_0x610c('0x45')]!==_0x610c('0xc4')&&!isNotNull(this['voiceQueues'][_0x44766d[_0x610c('0xb8')]]['dialQueueProject'])){delete this[_0x610c('0x25')][_0x4308dc[_0x610c('0xb9')]];this[_0x610c('0xba')](this[_0x610c('0x1d')][_0x44766d[_0x610c('0xb8')]]);this['voiceQueues'][_0x44766d['queue']][_0x610c('0x12c')]+=0x1;_0x4c8b5e=new Hangup(_0x44766d,_0x4308dc);_0x4c8b5e[_0x610c('0xc9')]=0xc;_0x4c8b5e[_0x610c('0x6f')]=_0x4308dc[_0x610c('0x12d')];_0x4c8b5e['membername']='Unknow';hopperUtils[_0x610c('0xc0')](_0x4c8b5e)[_0x610c('0x99')](loggerCatch(_0x610c('0x128')));hopperUtils[_0x610c('0xc2')](_0x4c8b5e)['catch'](loggerCatch(_0x610c('0x129')));}};Dialer[_0x610c('0x18')][_0x610c('0xa')]=function(_0x4368ef){var _0x3ac0ab=this;if(!_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]){_0x3ac0ab['queuesSummary'][_0x4368ef[_0x610c('0x48')]]={'running':![]};}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]][_0x610c('0x12e')]===!![]){return;}else if(_0x3ac0ab[_0x610c('0x2c')][_0x4368ef['name']][_0x610c('0x12e')]===![]){_0x3ac0ab[_0x610c('0x2c')][_0x4368ef[_0x610c('0x48')]]['running']=!![];}var _0x1cd149=_0x3ac0ab[_0x610c('0x1d')][_0x4368ef[_0x610c('0x48')]];var _0x4eb1a8=_0x1cd149[_0x610c('0x69')]!==utils[_0x610c('0x6a')][_0x610c('0x7a')];var _0x2ae335=utils[_0x610c('0x12f')](_0x1cd149);_0x1cd149[_0x610c('0x130')]=utils[_0x610c('0x131')](_0x1cd149,_0x3ac0ab['trunks']);Promise['resolve']()[_0x610c('0x42')](function(){if(_0x1cd149['statusMessage']===utils[_0x610c('0x6a')][_0x610c('0x7a')]){if(_0x4eb1a8){clearPredictiveAttributes(_0x1cd149);_0x4368ef['startPredictive']=undefined;_0x4368ef['startProgressive']=undefined;}if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')][_0x610c('0x7a')]){_0x4368ef[_0x610c('0x132')]=0x0;_0x4368ef[_0x610c('0xef')]=0x0;_0x4368ef[_0x610c('0x133')]=0x0;_0x4368ef[_0x610c('0x134')]=0x0;_0x4368ef[_0x610c('0x135')]=0x0;}}else if(_0x1cd149[_0x610c('0x130')]===utils[_0x610c('0x6a')]['ACTIVE']&&!_0x2ae335){return _0x3ac0ab['ifTime'](_0x1cd149,!![])[_0x610c('0x42')](function(){return _0x3ac0ab['ifTime'](_0x1cd149,![]);})[_0x610c('0x42')](function(){return _0x3ac0ab[_0x610c('0xaa')](_0x1cd149);})[_0x610c('0x99')](function(_0x394597){loggerSyncQueueSummary[_0x610c('0x62')](_0x610c('0x136'),util[_0x610c('0x67')](_0x394597,{'showHidden':![],'depth':null}));clearPredictiveAttributes(_0x1cd149);});}else{clearPredictiveAttributes(_0x1cd149);}})[_0x610c('0x42')](function(){var _0x57adbc=_0x4368ef[_0x610c('0x137')](_0x1cd149);if(_0x57adbc||_0x1cd149[_0x610c('0x138')]){_0x1cd149[_0x610c('0x138')]=![];_0x4368ef[_0x610c('0x139')](_0x1cd149);Object[_0x610c('0x13a')](_0x1cd149,_0x4368ef);emitOutboundVoiceQueueSummary(_0x4368ef);}_0x3ac0ab['queuesSummary'][_0x1cd149[_0x610c('0x48')]][_0x610c('0x12e')]=![];})['catch'](function(_0x30272c){logger[_0x610c('0x65')](_0x610c('0x136'),util[_0x610c('0x67')](_0x30272c,{'showHidden':![],'depth':null}));_0x3ac0ab[_0x610c('0x2c')][_0x1cd149['name']][_0x610c('0x12e')]=![];});};Dialer[_0x610c('0x18')][_0x610c('0x37')]=_['throttle'](function(){var _0x2f17ae=_[_0x610c('0x13b')](this[_0x610c('0x1d')],function(_0x53a82d){return _0x53a82d['dialPreviewRecallmeReminder'];});var _0x95ab0f=_['filter'](this[_0x610c('0x1f')],function(_0x557c70){return _0x557c70[_0x610c('0x13c')]&&_0x557c70[_0x610c('0xec')]===_0x610c('0x85');});if(_0x2f17ae['length']>0x0&&_0x95ab0f[_0x610c('0x92')]>0x0){return Promise[_0x610c('0xa3')]()['then'](cmHopper['handlePreviewRecallNotifications'](_[_0x610c('0x13d')](_0x2f17ae,'id'),previewRecallmeReminderInterval,_['map'](_0x95ab0f,'id')))[_0x610c('0x42')](function(_0x277e98){for(var _0x327d6c=0x0;_0x327d6c<_0x277e98[_0x610c('0x92')];_0x327d6c++){var _0x453412=_0x277e98[_0x327d6c][_0x610c('0x13e')]['name'];if(_0x453412)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x453412))['emit']('user:dialPreviewRecallReminder',{'hopper':_0x277e98[_0x327d6c]});}})[_0x610c('0x99')](function(_0x16ae87){logger[_0x610c('0x65')](_0x610c('0x140'),_0x16ae87);});}},0x3c*0x3e8,{'leading':!![]});Dialer[_0x610c('0x18')][_0x610c('0x40')]=function(){var _0xb198df=this;setInterval(function(){_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x25')],'[uniqueid]');_0xb198df[_0x610c('0x141')](_0xb198df[_0x610c('0x23')],_0x610c('0x142'));},0x32c8);};Dialer[_0x610c('0x18')][_0x610c('0x141')]=function(_0x14a91a,_0x3457cc){var _0x298a8b=this;for(var _0x562723 in _0x14a91a){if(typeof _0x14a91a[_0x562723]!==_0x610c('0x143')){this[_0x610c('0x1b')][_0x610c('0x144')](function(){if(!_[_0x610c('0xea')](_0x14a91a[_0x562723])){return ami[_0x610c('0x94')]({'action':_0x610c('0xec'),'channel':_0x14a91a[_0x562723][_0x610c('0xe6')]})['catch'](function(_0x52f582){if(_0x52f582[_0x610c('0x69')]===_0x610c('0x145')){setTimeout(function(){if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723]['type']!==_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1d')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x146'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}if(_0x14a91a[_0x562723]&&_0x14a91a[_0x562723][_0x610c('0x45')]===_0x610c('0xc4')){_0x298a8b[_0x610c('0xba')](_0x298a8b[_0x610c('0x1e')][_0x14a91a[_0x562723][_0x610c('0xb8')]]);logger[_0x610c('0x65')](_0x610c('0x147'),_0x3457cc,_0x562723,_0x14a91a[_0x562723][_0x610c('0xb8')]);delete _0x14a91a[_0x562723];}},0x2328);}});}});}}};Dialer[_0x610c('0x18')]['getVoiceQueueRtPauses']=function(_0x2eca31){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](voiceQueueRt[_0x610c('0x148')](_0x2eca31))[_0x610c('0x99')](loggerCatch(_0x610c('0x149')));};Dialer[_0x610c('0x18')][_0x610c('0xba')]=function(_0x4804d0){if(!_['isUndefined'](_0x4804d0)&&_0x4804d0!==null){if(typeof _0x4804d0['originated']!==_0x610c('0x143')){if(_0x4804d0[_0x610c('0x7e')]>0x0){_0x4804d0[_0x610c('0x7e')]-=0x1;}else{logger[_0x610c('0x65')](_0x610c('0x14a'));}}}else{logger[_0x610c('0x65')]('[updateOriginated]\x20is\x20null\x20or\x20undefined');}};Dialer[_0x610c('0x18')]['loggerHandler']=function(_0x37a235,_0xda778a){var _0x2eeb15=this;return function(_0x4c550c){_0x2eeb15[_0x610c('0xba')](_0xda778a);logger[_0x610c('0x65')](_0x37a235,util[_0x610c('0x67')](_0x4c550c,{'showHidden':![],'depth':null}));};};Dialer[_0x610c('0x18')][_0x610c('0x14b')]=function(_0x3a15c1,_0x1a034b,_0x225422){var _0x1be9b9={'state':0x19,'statedesc':_0x610c('0x14c')};this['updateOriginated'](_0x1a034b);this[_0x610c('0x112')](_[_0x610c('0xee')](_0x1be9b9,_[_0x610c('0x76')](_0x225422,[_0x610c('0xd5'),'ListId','UserId','VoiceQueueId','CampaignId'])),_0x610c('0x14d'),'[emptyContact]');logger['error'](_0x3a15c1);};Dialer[_0x610c('0x18')][_0x610c('0x112')]=function(_0x9496e7,_0x4be26b,_0xef26dc){hopperUtils[_0x610c('0xc0')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0x4be26b));hopperUtils[_0x610c('0xc2')](_0x9496e7)[_0x610c('0x99')](loggerCatch(_0xef26dc));};Dialer[_0x610c('0x18')][_0x610c('0xd0')]=function(_0x38c1c2,_0x54b535){hopperUtils['createHistory'](_0x38c1c2)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory]'));if(_0x54b535==0x0){hopperUtils[_0x610c('0xc2')](_0x38c1c2)[_0x610c('0x99')](loggerCatch(_0x610c('0x14e')));}};Dialer['prototype'][_0x610c('0x140')]=function(_0x4db72e){return Promise[_0x610c('0xa3')]()[_0x610c('0x42')](cmHopper[_0x610c('0x14f')](_0x4db72e['id'],previewRecallmeReminderInterval))['then'](function(_0x13a5d3){for(var _0x38bb94=0x0;_0x38bb94<_0x13a5d3[_0x610c('0x92')];_0x38bb94++){var _0x5daa33=_0x13a5d3[_0x38bb94]['Agent'][_0x610c('0x48')];if(_0x5daa33)io['to'](util[_0x610c('0x47')](_0x610c('0x13f'),_0x5daa33))[_0x610c('0x10e')]('user:dialPreviewRecallReminder',{'hopper':_0x13a5d3[_0x38bb94]});}})[_0x610c('0x99')](function(){});};Dialer[_0x610c('0x18')][_0x610c('0xa8')]=function(_0x4dcade){var _0x444eb4=this;return function(){_0x444eb4[_0x610c('0x150')](_0x4dcade);};};Dialer[_0x610c('0x18')][_0x610c('0x151')]=function(_0x37c731,_0xc663ba){var _0x1e7fba=this;var _0x4e9fcd=uuid['v4']();this['actions'][_0x4e9fcd]=new Action(_0x37c731,_0xc663ba,_0x4e9fcd);return new Promise(function(_0x392c0,_0x381b1c){if(_['isUndefined'](_0x37c731)&&typeof _0x37c731!=='object'){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x153')));}if(_[_0x610c('0x44')](_0xc663ba[_0x610c('0x154')])||_0xc663ba[_0x610c('0x154')]===null){return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x8d'),_0x610c('0x155')));}var _0x4c5c0={'XMD-CALLERID':_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]['getCaller'](),'XMD-AGI':_0x37c731[_0x610c('0x156')]?util[_0x610c('0x47')]('\x22agi://%s/square,%s\x22',ipAgi,_0x37c731[_0x610c('0x156')]):'NONE','XMD-AGIAFTER':_0x37c731[_0x610c('0x157')]?util[_0x610c('0x47')](_0x610c('0x158'),ipAgi,_0x37c731[_0x610c('0x157')]):_0x610c('0x159'),'XMD-QUEUE':utils[_0x610c('0x15a')](_0x37c731)?util[_0x610c('0x47')](_0x610c('0x15b'),_0x37c731[_0x610c('0x48')],_0x37c731['dialQueueOptions']||'',_0x37c731[_0x610c('0xbe')]?'c':'',_0x37c731[_0x610c('0x15c')]||0x3):'NONE','XMD-CONTACTID':_0xc663ba[_0x610c('0xd5')],'XMD-CDRTYPE':_0x610c('0x15d'),'CALLERID(all)':_0x1e7fba['actions'][_0x4e9fcd][_0x610c('0x15e')](),'XMD-AMD':_0x37c731[_0x610c('0x107')]?_0x610c('0x15f'):'NONE','XMD-DESTINATION':_0x610c('0x106')};if(_0x37c731['dialAMDActive']){_0x4c5c0['XMD-AMDINITIALSILENCE']=_0x37c731[_0x610c('0x160')]||0x9c4;_0x4c5c0[_0x610c('0x161')]=_0x37c731[_0x610c('0x162')]||0x5dc;_0x4c5c0[_0x610c('0x163')]=_0x37c731[_0x610c('0x164')]||0x320;_0x4c5c0[_0x610c('0x165')]=_0x37c731[_0x610c('0x166')]||0x1388;_0x4c5c0[_0x610c('0x167')]=_0x37c731[_0x610c('0x168')]||0x64;_0x4c5c0[_0x610c('0x169')]=_0x37c731['dialAMDBetweenWordsSilence']||0x32;_0x4c5c0[_0x610c('0x16a')]=_0x37c731[_0x610c('0x16b')]||0x3;_0x4c5c0[_0x610c('0x16c')]=_0x37c731[_0x610c('0x16d')]||0x100;_0x4c5c0[_0x610c('0x16e')]=_0x37c731[_0x610c('0x16f')]||0x1388;}if(utils['isOutboundQueue'](_0x37c731)){_0x4c5c0[_0x610c('0x170')]=_0xc663ba[_0x610c('0xd6')];}else{_0x4c5c0[_0x610c('0x171')]=_0xc663ba[_0x610c('0xd7')];}var _0x56c9d6=utils[_0x610c('0x172')](_0xc663ba[_0x610c('0x173')]);Object[_0x610c('0x13a')](_0x4c5c0,_0x56c9d6);var _0xd18300=_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?utils[_0x610c('0x174')](_0x37c731[_0x610c('0x87')]['callerid'],_0x37c731[_0x610c('0x175')],_0x37c731['dialRandomLastDigitCallerIdNumber']>0x0?utils[_0x610c('0x176')](_0x37c731[_0x610c('0x177')],_0x37c731['dialRandomLastDigitCallerIdNumber']):_0x37c731[_0x610c('0x177')]):utils[_0x610c('0x174')](_[_0x610c('0xea')](_0x37c731[_0x610c('0x89')])?_0x37c731[_0x610c('0x87')][_0x610c('0x178')]:_0x37c731[_0x610c('0x89')][_0x610c('0x178')],_0x37c731[_0x610c('0x175')],_0x37c731[_0x610c('0x179')]>0x0?utils[_0x610c('0x176')](_0x37c731['dialOriginateCallerIdNumber'],_0x37c731[_0x610c('0x179')]):_0x37c731[_0x610c('0x177')]);if(_0xd18300){_0x4c5c0[_0x610c('0x17a')]=_0x1e7fba[_0x610c('0x23')][_0x4e9fcd][_0x610c('0x17b')]=utils[_0x610c('0x17c')](_0xd18300);_0x4c5c0['XMD-ORIGINATECALLERIDNUM']=_0xc663ba[_0x610c('0x154')];}_0x37c731['variables']=_0x4c5c0;return ami['Action']({'actionid':_0x4e9fcd,'action':'originate','channel':_0x1e7fba[_0x610c('0x88')](_0x37c731[_0x610c('0x87')])?util[_0x610c('0x47')]('SIP/%s/%s%s',_0x37c731[_0x610c('0x87')][_0x610c('0x48')],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')]['trim']()||'':'',_0x37c731['dialCutDigit']>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]):util[_0x610c('0x47')](_0x610c('0x180'),_[_0x610c('0xea')](_0x37c731['TrunkBackup'])?_0x37c731[_0x610c('0x87')]['name']:_0x37c731[_0x610c('0x89')]['name'],isNotNull(_0x37c731[_0x610c('0x17d')])?_0x37c731[_0x610c('0x17d')][_0x610c('0x181')]()||'':'',_0x37c731[_0x610c('0x17f')]>0x0?_0xc663ba[_0x610c('0x154')][_0x610c('0x17e')](_0x37c731[_0x610c('0x17f')]):_0xc663ba[_0x610c('0x154')]),'callerid':_0xd18300,'Exten':_0x610c('0x106'),'Context':_0x610c('0x182'),'Priority':'1','variable':_0x4c5c0,'timeout':(_0x37c731[_0x610c('0x183')]||0x1e)*0x3e8,'async':!![],'channelid':_0x4e9fcd})[_0x610c('0x42')](function(_0x4aec53){return _0x392c0(_0x4aec53);})[_0x610c('0x99')](function(_0x4e0b56){_0x37c731['outboundOriginateFailureCallsDay']+=0x1;var _0x2daa97=new History(_0x1e7fba[_0x610c('0x23')][_0x4e9fcd]);logger[_0x610c('0x65')](util[_0x610c('0x47')](_0x610c('0x184'),JSON[_0x610c('0x75')](_0x4e0b56)));_0x2daa97[_0x610c('0xc9')]=0xe;_0x2daa97['statedesc']=_0x610c('0x185');_0x2daa97['starttime']=moment()[_0x610c('0x47')](_0x610c('0xbf'));_0x2daa97[_0x610c('0x70')]=_0x2daa97[_0x610c('0x71')];hopperUtils[_0x610c('0xc0')](_0x2daa97)[_0x610c('0x99')](loggerCatch(_0x610c('0x186')));_0x1e7fba[_0x610c('0xc2')](_0x2daa97)[_0x610c('0x99')](loggerCatch('[originate][error]'))['finally'](function(){delete _0x1e7fba[_0x610c('0x23')][_0x4e9fcd];return _0x381b1c(msgResponse(_0x610c('0x152'),_0x610c('0x83'),_0x610c('0x187')));});});});};Dialer[_0x610c('0x18')][_0x610c('0x188')]=function(_0x1a5779,_0x29390b,_0x218122){var _0x1bd1b0=new History(_0x29390b);if(_0x1bd1b0[_0x610c('0x116')]+_0x1bd1b0['countcongestionretry']+_0x1bd1b0[_0x610c('0x118')]+_0x1bd1b0[_0x610c('0x119')]+_0x1bd1b0[_0x610c('0xcc')]+_0x1bd1b0[_0x610c('0xe1')]+_0x1bd1b0[_0x610c('0x11d')]+_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x11a')]-0x1){return!![];}switch(_0x1a5779){case 0x3:if(_0x1bd1b0[_0x610c('0x118')]>=_0x218122[_0x610c('0x189')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countnoanswerretry':_0x1bd1b0['countnoanswerretry']+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0x18a')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18b')));break;case 0x5:if(_0x1bd1b0['countbusyretry']>=_0x218122['dialBusyMaxRetry']-0x1){return!![];}hopperUtils['rescheduleContact']({'active':![],'countbusyretry':_0x1bd1b0[_0x610c('0x116')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122['dialBusyRetryFrequency'],_0x610c('0xd4'))['format']('YYYY-MM-DD\x20HH:mm:ss'),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18c')));break;case 0x8:if(_0x1bd1b0['countcongestionretry']>=_0x218122[_0x610c('0x18d')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countcongestionretry':_0x1bd1b0['countcongestionretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x18e')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x18f')));break;case 0x0:if(_0x1bd1b0['countnosuchnumberretry']>=_0x218122['dialNoSuchNumberMaxRetry']-0x1){return!![];}else{hopperUtils[_0x610c('0xd2')]({'active':![],'countnosuchnumberretry':_0x1bd1b0[_0x610c('0x119')]+=0x1,'scheduledat':moment()['add'](_0x218122['dialNoSuchNumberRetryFrequency'],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})['catch'](loggerCatch(_0x610c('0x190')));}break;case 0xa:if(_0x1bd1b0[_0x610c('0xcc')]>=_0x218122[_0x610c('0x191')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countdropretry':_0x1bd1b0[_0x610c('0xcc')]+=0x1,'scheduledat':moment()[_0x610c('0xe2')](_0x218122[_0x610c('0xd3')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0['ListId'],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0['CampaignId']||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xd8')));break;case 0xb:if(_0x1bd1b0[_0x610c('0xe1')]>=_0x218122[_0x610c('0x192')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countabandonedretry':_0x1bd1b0['countabandonedretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0xdf')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0xe4')));break;case 0x13:if(_0x1bd1b0[_0x610c('0x11d')]>=_0x218122[_0x610c('0x11e')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countmachineretry':_0x1bd1b0['countmachineretry']+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x121')],_0x610c('0xd4'))['format'](_0x610c('0xbf')),'ContactId':_0x1bd1b0[_0x610c('0xd5')],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0[_0x610c('0xd6')]||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x122')));break;case 0x14:if(_0x1bd1b0[_0x610c('0x126')]>=_0x218122[_0x610c('0x193')]-0x1){return!![];}hopperUtils[_0x610c('0xd2')]({'active':![],'countagentrejectretry':_0x1bd1b0[_0x610c('0x126')]+=0x1,'scheduledat':moment()['add'](_0x218122[_0x610c('0x194')],_0x610c('0xd4'))[_0x610c('0x47')](_0x610c('0xbf')),'ContactId':_0x1bd1b0['ContactId'],'ListId':_0x1bd1b0[_0x610c('0xe3')],'VoiceQueueId':_0x1bd1b0['VoiceQueueId']||undefined,'CampaignId':_0x1bd1b0[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x195')));break;default:return!![];}};Dialer[_0x610c('0x18')][_0x610c('0x103')]=function(_0x22bf50,_0x565ec0,_0x2b9ed7){var _0x2017a5=this;var _0x16dec3=new History(_0x22bf50);var _0x276c68=![];var _0xa3160d;var _0x230580;return new Promise(function(_0x250074,_0x3a88ba){if(_['isUndefined'](_0x565ec0)&&typeof _0x565ec0!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'entity\x20is\x20undefine'));}if(_[_0x610c('0x44')](_0x2b9ed7)&&typeof _0x2b9ed7!=='object'){return _0x3a88ba(msgResponse(_0x610c('0x196'),_0x610c('0x8d'),'evt\x20is\x20undefine'));}hopperUtils[_0x610c('0xcf')](_0x16dec3,_0x2b9ed7[_0x610c('0xbc')],_0x565ec0)[_0x610c('0x42')](function(_0x8b1d20){if(_0x8b1d20[_0x610c('0xd1')]==0x1)_0x276c68=!![];switch(_0x2b9ed7[_0x610c('0xbc')]){case'0':_0x565ec0['outboundNoSuchCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x0;_0x16dec3['statedesc']=_0x610c('0x197');_0x16dec3[_0x610c('0x119')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')](_0x610c('0x198'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x199')));_0xa3160d=_0x565ec0[_0x610c('0x19a')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils['createHistory'](_0x16dec3)['catch'](loggerCatch(_0x610c('0x125')));if(_0x2017a5[_0x610c('0x188')](0x0,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countnosuchnumberretry']>=_0x565ec0['dialNoSuchNumberMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x19b'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x200\x20no\x20such\x20number....');}}break;case'3':_0x565ec0[_0x610c('0x19c')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x3;_0x16dec3[_0x610c('0x6f')]=_0x610c('0x19d');_0x16dec3[_0x610c('0x118')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;var _0x40c919=ut[_0x610c('0x19e')](_0x22bf50,_0x565ec0);ami[_0x610c('0x10e')](_0x610c('0x19f'),_0x40c919);_0xa3160d=_0x565ec0[_0x610c('0x18a')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][3]'));if(_0x2017a5[_0x610c('0x188')](0x3,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x118')]>=_0x565ec0[_0x610c('0x189')]){_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a0'));}}break;case'5':_0x565ec0['outboundBusyCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0x5;_0x16dec3[_0x610c('0x6f')]='Busy';_0x16dec3[_0x610c('0x116')]+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;ami[_0x610c('0x10e')]('custom:agentbusy',ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1a1')));_0xa3160d=_0x565ec0[_0x610c('0x1a2')];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)['catch'](loggerCatch(_0x610c('0x1a3')));if(_0x2017a5[_0x610c('0x188')](0x5,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]>=_0x565ec0[_0x610c('0x1a4')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x205\x20busy');}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a5'));}}break;case'8':_0x565ec0[_0x610c('0x1a6')]+=0x1;_0x16dec3[_0x610c('0xc9')]=0x8;_0x16dec3['statedesc']=_0x610c('0x1a7');_0x16dec3['countcongestionretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x18e')];_0x230580=_0x565ec0[_0x610c('0xce')];ami['emit']('custom:agentcongestion',ut['buildObj'](_0x22bf50,_0x610c('0x1a8')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][8]'));if(_0x2017a5['checkRetriveMax'](0x8,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3['countcongestionretry']>=_0x565ec0['dialCongestionMaxRetry']){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1a9'));}}break;case'11':_0x565ec0[_0x610c('0x1aa')]+=0x1;_0x16dec3['state']=0xb;_0x16dec3[_0x610c('0x6f')]=_0x610c('0xdd');_0x16dec3['countabandonedretry']+=0x1;_0x16dec3[_0x610c('0xcd')]+=0x1;_0xa3160d=_0x565ec0[_0x610c('0xdf')];_0x230580=_0x565ec0['callAdditionalPhoneAfterMin'];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1ab')));if(_0x2017a5[_0x610c('0x188')](0xb,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0xe1')]>=_0x565ec0[_0x610c('0x192')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1ac'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,'reason\x2011\x20abandoned');}}break;case'20':_0x565ec0[_0x610c('0x1ad')]+=0x1;_0x16dec3['state']=0x14;_0x16dec3['statedesc']='AgentReject';_0x16dec3['countagentrejectretry']+=0x1;_0x16dec3['countglobal']+=0x1;_0xa3160d=_0x565ec0[_0x610c('0x194')];_0x230580=_0x565ec0[_0x610c('0xce')];ami[_0x610c('0x10e')](_0x610c('0x1ae'),ut[_0x610c('0x110')](_0x22bf50,_0x610c('0x1af')));hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch(_0x610c('0x1b0')));if(_0x2017a5[_0x610c('0x188')](0x14,_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x193')]){_0x2017a5[_0x610c('0x11f')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}else{_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x610c('0x1b1'));}}break;default:_0x565ec0['outboundUnknownCallsDay']+=0x1;_0x16dec3[_0x610c('0xc9')]=0xc;_0x16dec3[_0x610c('0x6f')]=_0x2b9ed7[_0x610c('0xbc')];_0xa3160d=_0x565ec0['dialAgentRejectRetryFrequency'];_0x230580=_0x565ec0[_0x610c('0xce')];hopperUtils[_0x610c('0xc0')](_0x16dec3)[_0x610c('0x99')](loggerCatch('[syncAgentComplete][createHistory][?]'));if(_0x2017a5[_0x610c('0x188')](_0x2b9ed7[_0x610c('0xbc')],_0x22bf50,_0x565ec0)&&!_0x276c68){if(_0x16dec3[_0x610c('0x116')]+_0x16dec3[_0x610c('0x117')]+_0x16dec3[_0x610c('0x118')]+_0x16dec3[_0x610c('0x119')]+_0x16dec3['countdropretry']+_0x16dec3[_0x610c('0xe1')]+_0x16dec3[_0x610c('0x11d')]+_0x16dec3[_0x610c('0x126')]>=_0x565ec0[_0x610c('0x11a')]){_0x2017a5[_0x610c('0x11b')](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7[_0x610c('0xbc')]);}else{_0x2017a5['createStateFinal'](_0x16dec3,_0x250074,_0x3a88ba,_0x2b9ed7['reason']);}}}})[_0x610c('0x42')](function(){if(_0x276c68){hopperUtils[_0x610c('0xdb')](_0x16dec3,_0xa3160d,_0x230580)[_0x610c('0x42')](function(){return _0x250074(0x1);});}});});};Dialer[_0x610c('0x18')][_0x610c('0x11b')]=function(_0x53b02d,_0x260a1a,_0x3370e1,_0x5249d3){var _0x54e760=new Final(_0x53b02d);_0x54e760[_0x610c('0xc9')]=0xf;_0x54e760['statedesc']=_0x610c('0x1b2');this['createStateFinal'](_0x54e760,_0x260a1a,_0x3370e1,_0x5249d3);};Dialer[_0x610c('0x18')]['createStateFinal']=function(_0x58fba5,_0x222117,_0x3453ed,_0x29f4a1){hopperUtils['moveContactManagedDialer'](_0x58fba5)[_0x610c('0x42')](function(){return _0x222117(msgResponse(_0x610c('0x196'),'Success',_0x29f4a1));})['catch'](function(){return _0x3453ed(msgResponse('[moveContactManagedDialer][0]','Failure',_0x610c('0x1b3')));});};Dialer[_0x610c('0x18')][_0x610c('0xae')]=function(_0x21977c){var _0x4ee843=_0x21977c[_0x610c('0x1b4')]/0x64;var _0x506273=_0x21977c['outboundDropCallsDayTimeout']/(_0x21977c[_0x610c('0x1b5')]+_0x21977c[_0x610c('0x109')]);var _0x2cbbd8=Math[_0x610c('0x1b6')](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b8')]/0x64));var _0x1f59a2=Math['round'](_0x21977c[_0x610c('0x1b7')]*(_0x21977c[_0x610c('0x1b9')]/0x64));var _0x4d72e0=_0x21977c[_0x610c('0x132')]+_0x21977c[_0x610c('0x134')];var _0x4729fb=Math['floor'](_0x21977c['erlangCalls']*_0x21977c[_0x610c('0x61')]*_0x21977c['predictiveIntervalHitRate']*_0x21977c[_0x610c('0x1ba')]);if(_[_0x610c('0x44')](_0x21977c[_0x610c('0x28')])){if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0x27')]=undefined;loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bc'));}if(!_[_0x610c('0x44')](_0x21977c[_0x610c('0x63')])){loggerPredictive[_0x610c('0x65')](_0x610c('0x1bb'),_0x610c('0x1bd'));clearInterval(_0x21977c['handlePredictive']);_0x21977c[_0x610c('0x63')]=undefined;}_0x21977c['startProgressive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1be'),_0x21977c[_0x610c('0x28')]);this[_0x610c('0xad')](_0x21977c,0x1);}else if(ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x28')])){this[_0x610c('0xad')](_0x21977c,0x1);loggerPredictiveCalls['info'](_0x610c('0x1bf'),_0x21977c[_0x610c('0x28')],_0x21977c[_0x610c('0x48')]);_0x21977c['erlangCalls']=0x0;_0x21977c[_0x610c('0xc8')]=0x0;}else if(_0x4ee843<_0x506273&&_0x21977c['dialPredictiveOptimization']===_0x610c('0x1c0')){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c1'),_0x610c('0x1c2'),_0x506273,'startProgressive',_0x21977c[_0x610c('0x48')]);}else if(_0x4729fb<_0x21977c['predictiveIntervalErlangCallsDroppedCalls']&&_0x21977c['dialPredictiveOptimization']==='dropRate'){clearPredictiveAttributes(_0x21977c);loggerPredictive['info'](_0x610c('0x1c3'),_0x610c('0x1c4'),_0x4729fb,_0x610c('0x1c5'),_0x21977c[_0x610c('0xc8')],_0x610c('0x28'),_0x21977c['name']);}else if(!ifInterval(_0x21977c[_0x610c('0x1c6')],_0x21977c['startProgressive'])&&_['isUndefined'](_0x21977c[_0x610c('0x27')])&&!_['isUndefined'](_0x21977c[_0x610c('0x28')])){_0x21977c[_0x610c('0x27')]=moment()['format'](_0x610c('0xbf'));loggerPredictive[_0x610c('0x4a')](_0x21977c['name'],_0x610c('0x1c7'),_0x21977c[_0x610c('0x27')]);hopperUtils['avgHandleTime'](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))[_0x610c('0x42')](mergeDataErlangB(_0x21977c))['then'](this['startMethodPredictive'](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1c9'),_0x21977c));}else if(!ifInterval(_0x21977c['dialPredictiveInterval'],_0x21977c[_0x610c('0x27')])){_0x21977c[_0x610c('0xc8')]=0x0;_0x21977c['startPredictive']=moment()[_0x610c('0x47')](_0x610c('0xbf'));loggerPredictive['info'](_0x21977c['name'],_0x610c('0x1ca'),_0x21977c['startPredictive']);clearInterval(_0x21977c[_0x610c('0x63')]);_0x21977c[_0x610c('0x63')]=undefined;hopperUtils[_0x610c('0x1cb')](_0x21977c[_0x610c('0x1c6')])[_0x610c('0x42')](this[_0x610c('0x1c8')](_0x21977c))['then'](mergeDataErlangB(_0x21977c))[_0x610c('0x42')](this[_0x610c('0x1cc')](_0x21977c))[_0x610c('0x99')](loggerCatchPredictive(_0x610c('0x1cd'),_0x21977c));}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0<_0x21977c['predictiveIntervalAvailable']-_0x1f59a2){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],_0x610c('0x1ce'),_0x4d72e0,_0x610c('0x1cf'),_0x21977c[_0x610c('0x1b7')],'-',_0x1f59a2,'=',_0x21977c[_0x610c('0x1b7')]-_0x1f59a2,')');}else if(_0x21977c[_0x610c('0x1b7')]&&_0x4d72e0>_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8){clearPredictiveAttributes(_0x21977c);loggerPredictive[_0x610c('0x4a')](_0x21977c[_0x610c('0x48')],'switch\x20in\x20progressive\x20because\x20available\x20agents\x20(',_0x4d72e0,_0x610c('0x1d0'),_0x21977c['predictiveIntervalAvailable'],'+',_0x2cbbd8,'=',_0x21977c[_0x610c('0x1b7')]+_0x2cbbd8,')');}};Dialer[_0x610c('0x18')][_0x610c('0x1c8')]=function(_0x314cef){var _0x3c675b=this;return function(_0x2c6189){return new Promise(function(_0x291948,_0x2aa22d){_['merge'](_0x314cef,_0x2c6189[0x0]);if(checkGetDataPredictive(_0x2c6189[0x0])){var _0x5d292b=_0x314cef[_0x610c('0x1b7')]=_0x314cef[_0x610c('0x134')]+_0x314cef[_0x610c('0x132')];var _0x41e04d=_0x314cef[_0x610c('0x1c6')]*0x3c;var _0x4d2a16=_0x2c6189[0x0][_0x610c('0x55')]+_0x2c6189[0x0][_0x610c('0x53')];var _0x5aa2ed=(_0x2c6189[0x0][_0x610c('0x4f')]+_0x2c6189[0x0]['predictiveIntervalDroppedCallsTimeout']+_0x2c6189[0x0]['predictiveIntervalDroppedCallsCallersExit'])/_0x2c6189[0x0][_0x610c('0x4d')];_0x314cef['predictiveIntervalHitRate']=_0x5aa2ed>0x0?_0x5aa2ed:0x1;switch(_0x314cef[_0x610c('0x1d1')]){case _0x610c('0x1c0'):var _0x39c158=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b['abandonmentRate'](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x39c158)[_0x610c('0x42')](function(_0x1b9724){return _0x291948(_0x1b9724);});case _0x610c('0x1d2'):var _0x2f1dd9=_0x314cef[_0x610c('0x1b4')]/0x64;return _0x3c675b[_0x610c('0x1d3')](_0x5d292b,_0x41e04d,_0x4d2a16,_0x5aa2ed,_0x2f1dd9)[_0x610c('0x42')](function(_0x4266ee){return _0x291948(_0x4266ee);});default:return _0x2aa22d(msgResponse('[getDataPredictive]',_0x610c('0x8d'),_0x610c('0x1d4')));}}else{return _0x2aa22d(msgResponse(_0x610c('0x1d5'),_0x610c('0x8d'),_0x610c('0x1d6')));}});};};Dialer[_0x610c('0x18')][_0x610c('0x1d7')]=function(_0x3e42a7){var _0x42e047=this;return function(_0xb3e746){return new Promise(function(_0x43c332,_0x36066c){_[_0x610c('0xee')](_0x3e42a7,_0xb3e746[0x0]);if(checkGetDataPredictive(_0xb3e746[0x0])){loggerPredictive['info'](JSON[_0x610c('0x75')](_0xb3e746[0x0]));if(_0x3e42a7[_0x610c('0x1d1')]==='dropRate'){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x142936){var _0x4a5632=_0x3e42a7['loggedIn']-_0x142936[0x0][_0x610c('0x1d8')];var _0x2a38ca=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x10aa98=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x54b6c0=(_0xb3e746[0x0]['predictiveIntervalAnsweredCalls']+_0xb3e746[0x0]['predictiveIntervalDroppedCallsTimeout']+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0][_0x610c('0x4d')];var _0x4282ad=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x142936[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x54b6c0>0x0?_0x54b6c0:0x1;return _0x42e047[_0x610c('0x1da')](_0x4a5632,_0x2a38ca,_0x10aa98,_0x54b6c0,_0x4282ad);})[_0x610c('0x42')](function(_0x11e757){return _0x43c332(_0x11e757);})[_0x610c('0x99')](function(_0x42cd8e){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON['stringify'](_0x42cd8e)));});}if(_0x3e42a7[_0x610c('0x1d1')]===_0x610c('0x1d2')){return _0x42e047[_0x610c('0x148')](_0x3e42a7['id'])[_0x610c('0x42')](function(_0x3b7e2e){var _0xebaaa4=_0x3e42a7[_0x610c('0x1dc')]-_0x3b7e2e[0x0][_0x610c('0x1d8')];var _0x14c671=_0x3e42a7[_0x610c('0x1c6')]*0x3c;var _0x1d0fd3=_0xb3e746[0x0][_0x610c('0x55')]+_0xb3e746[0x0]['predictiveIntervalAvgHoldtime'];var _0x5dfed5=(_0xb3e746[0x0][_0x610c('0x4f')]+_0xb3e746[0x0][_0x610c('0xc7')]+_0xb3e746[0x0][_0x610c('0x51')])/_0xb3e746[0x0]['predictiveIntervalTotalCalls'];var _0x584b55=_0x3e42a7['dialPredictiveOptimizationPercentage']/0x64;_0x3e42a7[_0x610c('0x1d9')]=_0x3b7e2e[0x0][_0x610c('0x1d8')]||0x0;_0x3e42a7['predictiveIntervalHitRate']=_0x5dfed5>0x0?_0x5dfed5:0x1;return _0x42e047[_0x610c('0x1d3')](_0xebaaa4,_0x14c671,_0x1d0fd3,_0x5dfed5,_0x584b55);})[_0x610c('0x42')](function(_0x5efe54){return _0x43c332(_0x5efe54);})['catch'](function(_0x752c15){return _0x36066c(msgResponse(_0x610c('0x1db'),_0x610c('0x8d'),JSON[_0x610c('0x75')](_0x752c15)));});}}else{return _0x36066c(msgResponse(_0x610c('0x1d5'),'Failure','check\x20failure'));}});};};Dialer['prototype'][_0x610c('0x1cc')]=function(_0x238e7f){var _0xc85764=this;return function(){var _0x4ab711=0x0;var _0x6f1d3=Math['floor'](_0x238e7f['erlangCallToSecond']*0x3e8);if(_0x6f1d3>0x0){_0x6f1d3=_0x6f1d3<0x64?0x64:_0x6f1d3;loggerPredictive['info'](_0x238e7f[_0x610c('0x48')],'one\x20call\x20every:',_0x6f1d3,_0x610c('0x1dd'));_0x238e7f[_0x610c('0x63')]=setInterval(function(){_0xc85764[_0x610c('0x63')](_0x238e7f);loggerPredictiveCalls[_0x610c('0x4a')]('[handlePredictive]',_0x4ab711+=0x1);},_0x6f1d3);}else{loggerPredictive[_0x610c('0x4a')](_0x238e7f[_0x610c('0x48')],_0x610c('0x1de'));}};};Dialer[_0x610c('0x18')][_0x610c('0x1df')]=function(_0x1b192e,_0x43a774){var _0x39db7a=this;return function(_0x530aeb){if(_['isEmpty'](_0x530aeb)){if(_[_0x610c('0xea')](_0x43a774['UserId'])||!_0x43a774[_0x610c('0x1e0')]){if(_0x1b192e['dialMethod']===_0x610c('0xaf')){_0x1b192e['queueStatusComplete']=_['isUndefined'](_0x1b192e[_0x610c('0x72')])?!![]:_0x1b192e[_0x610c('0x72')];var _0x5debd0=uuid['v4']();_0x39db7a[_0x610c('0x23')][_0x5debd0]=new Action(_0x1b192e,_0x43a774,_0x5debd0);loggerBooked[_0x610c('0x4a')](_0x610c('0x1e1'),_0x5debd0,_0x610c('0x1e2'),JSON['stringify'](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);if(_0x1b192e[_0x610c('0x72')]){_0x1b192e['queueStatusComplete']=![];_0x39db7a[_0x610c('0x2a')][_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xb8')]]=[];ami['Action']({'actionid':_0x5debd0,'action':_0x610c('0x1e4'),'queue':_0x1b192e[_0x610c('0x48')]})[_0x610c('0x99')](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0]['ContactId'],'ListId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a['actions'][_0x5debd0]['VoiceQueueId']||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch('[unlockOriginate][syncQueueStatusComplete]'));delete _0x39db7a['actions'][_0x5debd0];});}else{loggerBooked[_0x610c('0x4a')](_0x610c('0x1e5'),JSON[_0x610c('0x75')](_0x1b192e[_0x610c('0x72')]),_0x610c('0x1e3'),_0x1b192e[_0x610c('0x48')]);_0x39db7a[_0x610c('0xba')](_0x1b192e);hopperUtils[_0x610c('0xd2')]({'active':![],'ContactId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd5')],'ListId':_0x39db7a['actions'][_0x5debd0][_0x610c('0xe3')],'VoiceQueueId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd6')]||undefined,'CampaignId':_0x39db7a[_0x610c('0x23')][_0x5debd0][_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1e6')));delete _0x39db7a[_0x610c('0x23')][_0x5debd0];}}else{return _0x39db7a['actionOriginate'](_0x1b192e,_0x43a774);}}else{if(utils['getSeconds'](undefined,_0x43a774[_0x610c('0x1e7')])<_0x1b192e[_0x610c('0x1e8')]*0x3c){if(_0x43a774[_0x610c('0x13e')]&&!_0x43a774[_0x610c('0x13e')]['voicePause']){_0x39db7a[_0x610c('0x1c')][_0x610c('0xf2')](_0x43a774['id'])['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}else{hopperUtils[_0x610c('0x1e9')]({'active':![]},_0x43a774['id'],0x1)['finally'](function(){_0x39db7a[_0x610c('0xba')](_0x1b192e);});}}else{_0x1b192e[_0x610c('0x1ea')]+=0x1;_0x39db7a[_0x610c('0xba')](_0x1b192e);if(_0x1b192e['dialRecallInQueue']){hopperUtils['rescheduleContact']({'active':![],'recallme':![],'UserId':null,'ContactId':_0x43a774[_0x610c('0xd5')],'ListId':_0x43a774['ListId'],'VoiceQueueId':_0x43a774[_0x610c('0xd6')]||undefined,'CampaignId':_0x43a774[_0x610c('0xd7')]||undefined})[_0x610c('0x99')](loggerCatch(_0x610c('0x1eb')));hopperUtils['createHistory'](createObjHistory(_0x1b192e,_0x43a774,utils['CAMPAIGN_STATUS'][_0x610c('0x1ec')],0x17,_0x610c('0x1ed')))['catch'](loggerCatch('[Originate][HistoryDialRecallInQueue][historyCatch]'));}else{_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1ee')],0x16,_0x610c('0x1ef')),_0x610c('0x1f0'),_0x610c('0x1f1'));}}}}else{_0x1b192e['outboundBlacklistCallsDay']+=0x1;_0x39db7a[_0x610c('0x112')](createObjHistory(_0x1b192e,_0x43a774,utils[_0x610c('0x6a')][_0x610c('0x1f2')],0xd,'Blacklist'),_0x610c('0x1f3'),'[Originate][MoveBlacklist]');throw _0x610c('0x1f4');}};};Dialer['prototype'][_0x610c('0x150')]=function(_0x94cdc8){var _0x1f3c44=this;var _0x5a073e=_0x94cdc8[_0x610c('0x1f5')]-_0x94cdc8[_0x610c('0x7e')];emitCampaignSummary(_0x94cdc8);if(_0x5a073e>0x0&&_0x94cdc8['temp']==0x0){if(_0x5a073e>this[_0x610c('0x21')]){_0x5a073e=this[_0x610c('0x21')];}_0x94cdc8['temp']=0x1;hopperUtils[_0x610c('0x1f6')](_0x94cdc8,_0x5a073e)[_0x610c('0x42')](function(_0x4246ac){_0x94cdc8['temp']=0x0;if(_0x4246ac){if(!utils[_0x610c('0x1f7')](_0x4246ac)){_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1f8')];logger[_0x610c('0x4a')](_0x610c('0x1f9')+_0x94cdc8[_0x610c('0x48')]);}else{_0x94cdc8[_0x610c('0x7e')]+=_0x4246ac[_0x610c('0x92')];_0x94cdc8[_0x610c('0x69')]=utils[_0x610c('0x6a')][_0x610c('0x1fa')];for(var _0x1e1fa9=0x0;_0x1e1fa9<_0x4246ac['length'];_0x1e1fa9+=0x1){_0x94cdc8[_0x610c('0x1fb')]+=0x1;if(_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9][_0x610c('0x173')])||_[_0x610c('0xea')](_0x4246ac[_0x1e1fa9]['phone'])){_0x1f3c44[_0x610c('0x14b')]('[actionOriginate]\x20',_0x94cdc8,_0x4246ac[_0x1e1fa9]);}else{hopperUtils[_0x610c('0x1fc')](_[_0x610c('0x76')](_0x4246ac[_0x1e1fa9],[_0x610c('0xd7'),_0x610c('0x154')]))[_0x610c('0x42')](_0x1f3c44[_0x610c('0x1df')](_0x94cdc8,_0x4246ac[_0x1e1fa9]))['catch'](_0x1f3c44[_0x610c('0x1fd')]('[actionOriginateIvr]\x20',_0x94cdc8));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x1fe'),_0x94cdc8,_0x5a073e));}};Dialer[_0x610c('0x18')][_0x610c('0xad')]=function(_0x15f5e6,_0x129aae){var _0x9940e7=this;var _0x24c42e=[];if(_0x129aae<0x1||_0x15f5e6['dialMethod']==='booked'){_0x129aae=0x1;}var _0x174ed9=Math['floor'](_0x15f5e6['available']*_0x129aae)-_0x15f5e6[_0x610c('0x7e')];if(_0x15f5e6[_0x610c('0x1ff')]>0x0){var _0x1c2b39=_0x15f5e6[_0x610c('0x1ff')]-_0x15f5e6[_0x610c('0x7e')]-_0x15f5e6[_0x610c('0x134')]-_0x15f5e6[_0x610c('0x135')];if(_0x174ed9>_0x1c2b39){_0x174ed9=_0x1c2b39;}}if(_0x174ed9>0x0&&_0x15f5e6[_0x610c('0x200')]==0x0){if(_0x15f5e6['dialMethod']===_0x610c('0xaf')){_0x174ed9=0x1;}if(_0x174ed9>this[_0x610c('0x21')]){_0x174ed9=this[_0x610c('0x21')];}for(var _0x570937 in this[_0x610c('0x1f')]){if(typeof this[_0x610c('0x1f')][_0x570937]!==_0x610c('0x143')){if(this[_0x610c('0x1f')][_0x570937][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x570937]['status']===_0x610c('0x85')){_0x24c42e[_0x610c('0x93')](this['agents'][_0x570937]['id']);}}}_0x15f5e6['temp']=0x1;hopperUtils['getContactDialer'](_0x15f5e6,_0x24c42e,_0x174ed9)[_0x610c('0x42')](function(_0x404199){_0x15f5e6[_0x610c('0x200')]=0x0;if(_0x404199){if(!utils['checkContactEmpty'](_0x404199)){hopperUtils[_0x610c('0x202')](_0x15f5e6)[_0x610c('0x42')](sendMessageReschedule(_0x15f5e6))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x15f5e6['originated']+=_0x404199[_0x610c('0x92')];_0x15f5e6['message']=_0x15f5e6[_0x610c('0xab')]===_0x610c('0xaf')?utils[_0x610c('0x6a')][_0x610c('0x15f')]:utils[_0x610c('0x6a')]['RUNNING'];for(var _0x4862dc=0x0;_0x4862dc<_0x404199[_0x610c('0x92')];_0x4862dc+=0x1){if(_[_0x610c('0xea')](_0x404199[_0x4862dc])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x173')])||_[_0x610c('0xea')](_0x404199[_0x4862dc][_0x610c('0x154')])){_0x9940e7[_0x610c('0x14b')](_0x610c('0x204'),_0x15f5e6,_0x404199[_0x4862dc]);}else{hopperUtils['checkIsBlackList'](_[_0x610c('0x76')](_0x404199[_0x4862dc],[_0x610c('0xd6'),'phone']))[_0x610c('0x42')](_0x9940e7[_0x610c('0x1df')](_0x15f5e6,_0x404199[_0x4862dc]))[_0x610c('0x99')](_0x9940e7[_0x610c('0x1fd')](_0x610c('0x204'),_0x15f5e6));}}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x205'),_0x15f5e6,_0x174ed9));}};Dialer[_0x610c('0x18')][_0x610c('0x63')]=function(_0x3691c6){if(_0x3691c6[_0x610c('0x1ff')]>0x0){var _0x568d51=_0x3691c6[_0x610c('0x1ff')]-_0x3691c6['originated']-_0x3691c6['talking'];if(_0x568d51>0x0&&_0x3691c6[_0x610c('0x200')]==0x0){this[_0x610c('0x206')](_0x3691c6);}else{loggerPredictiveCalls[_0x610c('0x4a')](_0x610c('0x207'));}}else{this['tryOriginatePredictive'](_0x3691c6);}};Dialer['prototype'][_0x610c('0x206')]=function(_0x55cddc){var _0x34349b=this;var _0x7bbe9d=[];_0x55cddc[_0x610c('0x7e')]+=0x1;for(var _0x53f3a5 in this['agents']){if(typeof this[_0x610c('0x1f')][_0x53f3a5]!==_0x610c('0x143')){if(this['agents'][_0x53f3a5][_0x610c('0xc9')]===_0x610c('0x201')&&this['agents'][_0x53f3a5][_0x610c('0xec')]===_0x610c('0x85')){_0x7bbe9d['push'](this[_0x610c('0x1f')][_0x53f3a5]['id']);}}}_0x55cddc['temp']=0x1;return this[_0x610c('0x208')](_0x55cddc['id'],_0x7bbe9d,0x1,_0x55cddc['dialOrderByScheduledAt'],_0x55cddc)['then'](function(_0x2ff686){_0x55cddc[_0x610c('0x200')]=0x1;if(_0x2ff686){if(!utils[_0x610c('0x1f7')](_0x2ff686)){utils[_0x610c('0x68')](_0x55cddc,0x1,0x0);return hopperUtils[_0x610c('0x202')](_0x55cddc)['then'](sendMessageReschedule(_0x55cddc))[_0x610c('0x99')](loggerCatch(_0x610c('0x203')));}else{_0x55cddc[_0x610c('0x69')]=utils['CAMPAIGN_STATUS'][_0x610c('0x1fa')];if(_[_0x610c('0xea')](_0x2ff686[0x0])||_[_0x610c('0xea')](_0x2ff686[0x0][_0x610c('0x173')])||_[_0x610c('0xea')](_0x2ff686[0x0]['phone'])){_0x34349b[_0x610c('0x14b')](_0x610c('0x204'),_0x55cddc,_0x2ff686[0x0]);}else{return hopperUtils[_0x610c('0x209')](_['pick'](_0x2ff686[0x0],[_0x610c('0xd6'),_0x610c('0x154')]))[_0x610c('0x42')](_0x34349b['checkContactBlack'](_0x55cddc,_0x2ff686[0x0]))[_0x610c('0x99')](_0x34349b[_0x610c('0x1fd')](_0x610c('0x20a'),_0x55cddc));}}}})[_0x610c('0x99')](loggerGetContactDialer(_0x610c('0x20b'),_0x55cddc,0x1));};Dialer['prototype'][_0x610c('0x1da')]=function(_0x400183,_0x1dd07b,_0x5abd8d,_0x530f60,_0x2e76bd,_0xd30e3f){loggerPredictive[_0x610c('0x4a')]('--------\x20Drop\x20Rate\x20--------');loggerPredictive[_0x610c('0x4a')](_0x610c('0x20c'),_0x400183);loggerPredictive['info'](_0x610c('0x20d'),_0x1dd07b);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20e'),_0x5abd8d);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x530f60);loggerPredictive[_0x610c('0x4a')](_0x610c('0x210'),_0x2e76bd);loggerPredictive['info'](_0x610c('0x56'));return new Promise(function(_0x4ed0c0,_0x113580){if(_0x400183<=0x0||isNaN(_0x400183)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),'m\x20=\x20'+_0x400183));}if(_0x5abd8d<=0x0||isNaN(_0x5abd8d)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x212')+_0x5abd8d));}if(_0x530f60<=0x0||isNaN(_0x530f60)){return _0x113580(msgResponse('[abandonmentRate]','Error',_0x610c('0x213')+_0x530f60));}if(_0x1dd07b<=0x0||isNaN(_0x1dd07b)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x214')+_0x1dd07b));}if(_0x2e76bd<=0x0||isNaN(_0x2e76bd)){return _0x113580(msgResponse(_0x610c('0x211'),_0x610c('0x83'),_0x610c('0x215')+_0x2e76bd));}_0xd30e3f=_0xd30e3f||0x0;var _0x533307=0x1/_0x5abd8d;var _0x539302=0x0;var _0x529c49=0x0;var _0x4f388d=0x0;var _0x348ab4=0x0;for(var _0x410dce=0x0;_0x4f388d<_0x2e76bd;_0x410dce+=0x1){_0x529c49=_0x410dce/_0x1dd07b;_0x539302=(_0x530f60*_0x529c49+_0xd30e3f)/_0x533307;_0x4f388d=utils[_0x610c('0x216')](_0x539302,_0x400183);_0x348ab4=_0x539302/_0x400183*(0x1-utils[_0x610c('0x216')](_0x539302,_0x400183));}return _0x4ed0c0({'erlangCalls':_0x410dce,'erlangCallToSecond':_0x1dd07b/_0x410dce,'erlangAbandonmentRate':_0x4f388d,'erlangBusyFactor':_0x348ab4});});};Dialer['prototype'][_0x610c('0x1d3')]=function(_0x24508a,_0x2718e6,_0x500a1a,_0x3f1bb1,_0x39e932,_0x2be3f8){loggerPredictive['info']('----\x20Agent\x20Busy\x20Factor\x20----');loggerPredictive['info'](_0x610c('0x20c'),_0x24508a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20d'),_0x2718e6);loggerPredictive['info'](_0x610c('0x20e'),_0x500a1a);loggerPredictive[_0x610c('0x4a')](_0x610c('0x20f'),_0x3f1bb1);loggerPredictive['info']('Umin:\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20\x20',_0x39e932);loggerPredictive[_0x610c('0x4a')]('---------------------------');return new Promise(function(_0x5d83e5,_0x517d95){if(_0x24508a<=0x0||isNaN(_0x24508a)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x218')+_0x24508a));}if(_0x500a1a<=0x0||isNaN(_0x500a1a)){return _0x517d95(msgResponse('[busyFactor]',_0x610c('0x83'),_0x610c('0x212')+_0x500a1a));}if(_0x3f1bb1<=0x0||isNaN(_0x3f1bb1)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x213')+_0x3f1bb1));}if(_0x2718e6<=0x0||isNaN(_0x2718e6)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x214')+_0x2718e6));}if(_0x39e932<=0x0||isNaN(_0x39e932)){return _0x517d95(msgResponse(_0x610c('0x217'),_0x610c('0x83'),_0x610c('0x219')+_0x39e932));}_0x2be3f8=_0x2be3f8||0x0;var _0x49fcb1=0x1/_0x500a1a;var _0x11d2c9=0x0;var _0x563293=0x0;var _0x134d17=0x0;var _0x2378d8=0x0;for(var _0x2f73d1=0x0;_0x2378d8<_0x39e932;_0x2f73d1+=0x1){_0x563293=_0x2f73d1/_0x2718e6;_0x11d2c9=(_0x3f1bb1*_0x563293+_0x2be3f8)/_0x49fcb1;_0x134d17=utils['erlangb'](_0x11d2c9,_0x24508a);_0x2378d8=_0x11d2c9/_0x24508a*(0x1-utils[_0x610c('0x216')](_0x11d2c9,_0x24508a));}return _0x5d83e5({'erlangCalls':_0x2f73d1,'erlangCallToSecond':_0x2718e6/_0x2f73d1,'erlangAbandonmentRate':_0x134d17,'erlangBusyFactor':_0x2378d8});});};module[_0x610c('0x21a')]=Dialer;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff