// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
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VoiceAgentReport(_0x441e3a){this[_0x0a9e('0x8')]={};this['voiceChannels']=_0x441e3a['channels'];this[_0x0a9e('0x9')]=_0x441e3a['voiceQueues'];this['agents']=_0x441e3a[_0x0a9e('0xa')];this[_0x0a9e('0xb')]={};ami['on'](_0x0a9e('0xc'),this[_0x0a9e('0xd')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0xf'),this['syncAgentConnect']['bind'](this));ami['on']('agentringnoanswer',this['syncAgentRingNoAnswer'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x10'),this[_0x0a9e('0x11')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x12'),this[_0x0a9e('0x13')]['bind'](this));ami['on'](_0x0a9e('0x14'),this[_0x0a9e('0x15')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x16'),this[_0x0a9e('0x17')][_0x0a9e('0xe')](this));ami['on']('musiconholdstart',this[_0x0a9e('0x18')]['bind'](this));ami['on'](_0x0a9e('0x19'),this['syncMusicOnHoldStop'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x1a'),this['syncAttendedTransfer'][_0x0a9e('0xe')](this));ami['on']('blindtransfer',this[_0x0a9e('0x1b')][_0x0a9e('0xe')](this));}VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1d')]=function(_0x31b1ca,_0x2eb11f,_0x530eb7){io['to'](_0x31b1ca)[_0x0a9e('0x1d')](_0x2eb11f,_0x530eb7);};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1e')]=function(_0x1c696a){return 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if(!this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]&&!this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x4c1c0e[_0x0a9e('0x26')],this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['membername'],_0x148f55);this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]=!![];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheredestinationuniqueid']=_0x4c1c0e[_0x0a9e('0x22')];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheremembername']=_0x4c1c0e[_0x0a9e('0x21')];this['channels'][_0x4c1c0e['uniqueid']][_0x148f55]['lastevent']=_0x0a9e('0x4d');this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4e')]=_0x0a9e('0x4d');logger[_0x0a9e('0x23')](_0x0a9e('0x4f'),_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x4c1c0e['uniqueid']][_0x148f55],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x50'),this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]);}}}}}}catch(_0xb83dfd){logger[_0x0a9e('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0xb83dfd,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x51')]=function(_0x5cc8fb){try{if(this[_0x0a9e('0x1e')](_0x5cc8fb)){logger['debug']('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5cc8fb['uniqueid'],util[_0x0a9e('0x25')](_0x5cc8fb,{'showHidden':![],'depth':null}));if(this['channels'][_0x5cc8fb[_0x0a9e('0x26')]]&&this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]){logger[_0x0a9e('0x20')](_0x0a9e('0x52'),_0x5cc8fb['uniqueid'],_0x5cc8fb[_0x0a9e('0x21')],_0x5cc8fb['destuniqueid']);this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x5cc8fb['uniqueid']][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x53')]=_0x0a9e('0x54');this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb['destuniqueid']][_0x0a9e('0x4e')]=_0x0a9e('0x54');logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x5cc8fb[_0x0a9e('0x26')],util['inspect'](this['channels'][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x55'),this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]);}}}catch(_0x54a37d){logger[_0x0a9e('0x37')](_0x0a9e('0x56'),_0x5cc8fb[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x54a37d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x11')]=function(_0x320898){try{if(this[_0x0a9e('0x1e')](_0x320898)){logger[_0x0a9e('0x23')](_0x0a9e('0x57'),_0x320898['uniqueid'],util[_0x0a9e('0x25')](_0x320898,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){for(var 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this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){if(this['channels'][_0x320898[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x4edbb0)&&!this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4b')]&&!this['channels'][_0x320898['uniqueid']][_0x4edbb0]['agentcomplete']){logger[_0x0a9e('0x20')](_0x0a9e('0x59'),_0x320898[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x21')],_0x4edbb0);this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this['channels'][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x53')]='abandoned';this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4e')]=_0x0a9e('0x5a');logger['debug'](_0x0a9e('0x5b'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x320898['uniqueid']][_0x4edbb0],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x5c'),this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]);}}}}}catch(_0x4abc8f){logger[_0x0a9e('0x37')](_0x0a9e('0x5d'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x4abc8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x13')]=function(_0x40fc56){try{if(this[_0x0a9e('0x1e')](_0x40fc56)){logger[_0x0a9e('0x23')](_0x0a9e('0x5e'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x40fc56,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){for(var _0x5b35db in this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x0a9e('0x58')](_0x5b35db)){if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x3c')]&&!this['channels'][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x12')]){logger[_0x0a9e('0x20')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x40fc56[_0x0a9e('0x26')],this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x21')],_0x5b35db);this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x4e')]=_0x40fc56[_0x0a9e('0x4e')]=='transfer'?_0x0a9e('0x61'):_0x40fc56['reason'];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x62')]=_0x40fc56[_0x0a9e('0x62')];if(this['voiceQueues'][_0x40fc56['queue']]&&this[_0x0a9e('0x9')][_0x40fc56[_0x0a9e('0x28')]][_0x0a9e('0x63')]){this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x64')]=this['voiceQueues'][_0x40fc56['queue']][_0x0a9e('0x65')];this['channels'][_0x40fc56['uniqueid']][_0x5b35db]['agentacw']=!![];}this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]=_[_0x0a9e('0x2d')](this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]],[_0x0a9e('0x28'),'destconnectedlinenum']);logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db],{'showHidden':![],'depth':null}));ami['emit'](_0x0a9e('0x66'),this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db]);logger['debug'](_0x0a9e('0x67'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')]({'id':this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]},{'showHidden':![],'depth':null}));this[_0x0a9e('0x1d')](util[_0x0a9e('0x35')]('user:%s',_0x40fc56[_0x0a9e('0x21')]),_0x0a9e('0x69'),{'id':this['agents'][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]});}}}}}}catch(_0x3a1974){logger['error'](_0x0a9e('0x6a'),_0x40fc56['uniqueid'],util[_0x0a9e('0x25')](_0x3a1974,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x15')]=function(_0x1f29bd){try{if(this[_0x0a9e('0x1e')](_0x1f29bd)){logger[_0x0a9e('0x23')](_0x0a9e('0x6b'),_0x1f29bd[_0x0a9e('0x26')],util['inspect'](_0x1f29bd,{'showHidden':![],'depth':null}));this[_0x0a9e('0x6c')](_0x1f29bd[_0x0a9e('0x26')],_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){for(var _0x33f0c9 in this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x33f0c9)){logger['info'](_0x0a9e('0x70'),_0x1f29bd[_0x0a9e('0x26')],_0x33f0c9,_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(_['isUndefined'](this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9]['variables'])){this[_0x0a9e('0x8')][_0x1f29bd['uniqueid']][_0x33f0c9][_0x0a9e('0xb')]={};}this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9][_0x0a9e('0xb')]=this['variables'][_0x1f29bd[_0x0a9e('0x26')]];}}}}}catch(_0x4cf72d){logger[_0x0a9e('0x37')](_0x0a9e('0x71'),_0x1f29bd['uniqueid'],util[_0x0a9e('0x25')](_0x4cf72d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x6c')]=function(_0x4ab276,_0x4c788f,_0x1b82b7){var _0x6ba2be=[_0x0a9e('0x72'),_0x0a9e('0x73'),_0x0a9e('0x74'),_0x0a9e('0x75'),_0x0a9e('0x76'),_0x0a9e('0x77'),_0x0a9e('0x78'),'rtpaudioqosrttbridged',_0x0a9e('0x79'),'sipuri',_0x0a9e('0x7a'),_0x0a9e('0x7b'),_0x0a9e('0x7c'),_0x0a9e('0x7d'),_0x0a9e('0x7e'),'memberlastcall',_0x0a9e('0x21'),_0x0a9e('0x7f'),_0x0a9e('0x80')];if(!_[_0x0a9e('0x81')](_0x4c788f)&&!_[_0x0a9e('0x82')](_0x6ba2be,_0x4c788f)){if(_['isUndefined'](this['variables'][_0x4ab276])){this[_0x0a9e('0xb')][_0x4ab276]={};}this['variables'][_0x4ab276][_0x4c788f]=_0x1b82b7;}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x17')]=function(_0x4672e1){try{if(this[_0x0a9e('0x1e')](_0x4672e1)){logger[_0x0a9e('0x23')](_0x0a9e('0x83'),_0x4672e1['uniqueid'],util['inspect'](_0x4672e1,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']]){for(var _0x2469d1 in this['channels'][_0x4672e1[_0x0a9e('0x26')]]){if(this['channels'][_0x4672e1['uniqueid']][_0x0a9e('0x58')](_0x2469d1)){if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']][_0x2469d1][_0x0a9e('0x4e')]==_0x0a9e('0x84')&&this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x4672e1[_0x0a9e('0x26')],_0x2469d1);this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x0a9e('0x23')](_0x0a9e('0x85'),_0x4672e1['uniqueid'],util[_0x0a9e('0x25')](_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]),{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x87'),_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]));delete this[_0x0a9e('0x8')][_0x4672e1['uniqueid']];}if(this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]]){delete this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]];}}}catch(_0x1d0b02){logger['error']('[%s][voiceAgentReport][hangup]',_0x4672e1[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x1d0b02,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x88')]=function(_0x34f7b5){try{if(this['isNotNull'](_0x34f7b5)){logger[_0x0a9e('0x23')](_0x0a9e('0x89'),_0x34f7b5[_0x0a9e('0x26')],util['inspect'](_0x34f7b5,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]){for(var _0x2144ca in this['channels'][_0x34f7b5[_0x0a9e('0x8a')]]){if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]]['hasOwnProperty'](_0x2144ca)){if(_0x34f7b5[_0x0a9e('0x8b')]===_0x2144ca){logger['info'](_0x0a9e('0x8c'),_0x34f7b5[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x21')],_0x2144ca);var _0x1bee04=moment();this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca]['lastevent']='complete';this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x4e')]=_0x0a9e('0x84');this['channels'][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x62')]=_0x1bee04[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]]){var _0x5d0e1f=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]];this[_0x0a9e('0x8')][_0x34f7b5['secondtransfereruniqueid']]=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]];this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]=_0x5d0e1f;}}}catch(_0x303f75){logger[_0x0a9e('0x37')](_0x0a9e('0x90'),_0x34f7b5[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x303f75,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x1b')]=function(_0x289e65){try{if(this['isNotNull'](_0x289e65)){logger[_0x0a9e('0x23')](_0x0a9e('0x91'),_0x289e65[_0x0a9e('0x26')],util['inspect'](_0x289e65,{'showHidden':![],'depth':null}));if(this['channels'][_0x289e65['transfereeuniqueid']]){for(var _0x1015aa in this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']]){if(this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x0a9e('0x58')](_0x1015aa)){if(_0x289e65['transfereruniqueid']===_0x1015aa){logger[_0x0a9e('0x20')](_0x0a9e('0x92'),_0x289e65[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x21')],_0x1015aa);var _0x40e6e7=moment();this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['agentcomplete']=!![];this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x5f')]=_0x40e6e7;this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x4e')]=_0x0a9e('0x84');this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['talktime']=_0x40e6e7[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}}}catch(_0x2be526){logger[_0x0a9e('0x37')](_0x0a9e('0x93'),_0x289e65[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2be526,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x18')]=function(_0x88b25f){var _0x2ff265='';try{if(this[_0x0a9e('0x1e')](_0x88b25f)){logger[_0x0a9e('0x23')](_0x0a9e('0x94'),_0x88b25f[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x88b25f,{'showHidden':![],'depth':null}));if(_0x88b25f['channel']){_0x2ff265=_0x88b25f[_0x0a9e('0x95')][_0x0a9e('0x96')](0x0,_0x88b25f[_0x0a9e('0x95')]['lastIndexOf']('-'));if(this[_0x0a9e('0xa')][_0x2ff265]){logger[_0x0a9e('0x20')](_0x0a9e('0x97'),_0x88b25f[_0x0a9e('0x26')],_0x2ff265);this[_0x0a9e('0xa')][_0x2ff265][_0x0a9e('0x98')]=!![];}}}}catch(_0x424f1b){logger[_0x0a9e('0x37')](_0x0a9e('0x99'),_0x88b25f[_0x0a9e('0x26')],util['inspect'](_0x424f1b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x9a')]=function(_0x15a9ed){var _0x3db98f='';try{if(this[_0x0a9e('0x1e')](_0x15a9ed)){logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x15a9ed[_0x0a9e('0x26')],util['inspect'](_0x15a9ed,{'showHidden':![],'depth':null}));if(_0x15a9ed['channel']){_0x3db98f=_0x15a9ed['channel'][_0x0a9e('0x96')](0x0,_0x15a9ed[_0x0a9e('0x95')][_0x0a9e('0x9b')]('-'));if(this[_0x0a9e('0xa')][_0x3db98f]){logger['info'](_0x0a9e('0x9c'),_0x15a9ed[_0x0a9e('0x26')],_0x3db98f);this[_0x0a9e('0xa')][_0x3db98f][_0x0a9e('0x98')]=![];}}}}catch(_0x2c8d1d){logger['error']('[%s][voiceAgentReport][musiconholdstop]',_0x15a9ed[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2c8d1d,{'showHidden':![],'depth':null}));}};module[_0x0a9e('0x9d')]=VoiceAgentReport;
\ No newline at end of file
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VoiceAgentReport(_0x80e036){this[_0x1174('0x9')]={};this[_0x1174('0xa')]=_0x80e036[_0x1174('0x9')];this['voiceQueues']=_0x80e036[_0x1174('0xb')];this[_0x1174('0xc')]=_0x80e036[_0x1174('0xc')];this[_0x1174('0xd')]={};ami['on'](_0x1174('0xe'),this[_0x1174('0xf')]['bind'](this));ami['on'](_0x1174('0x10'),this[_0x1174('0x11')][_0x1174('0x12')](this));ami['on'](_0x1174('0x13'),this[_0x1174('0x14')]['bind'](this));ami['on'](_0x1174('0x15'),this[_0x1174('0x16')][_0x1174('0x12')](this));ami['on'](_0x1174('0x17'),this[_0x1174('0x18')][_0x1174('0x12')](this));ami['on'](_0x1174('0x19'),this[_0x1174('0x1a')]['bind'](this));ami['on'](_0x1174('0x1b'),this['syncHangup'][_0x1174('0x12')](this));ami['on'](_0x1174('0x1c'),this[_0x1174('0x1d')][_0x1174('0x12')](this));ami['on'](_0x1174('0x1e'),this[_0x1174('0x1f')][_0x1174('0x12')](this));ami['on'](_0x1174('0x20'),this[_0x1174('0x21')][_0x1174('0x12')](this));ami['on']('blindtransfer',this[_0x1174('0x22')][_0x1174('0x12')](this));}VoiceAgentReport[_0x1174('0x23')]['emit']=function(_0x4223a8,_0x31e713,_0x445621){io['to'](_0x4223a8)[_0x1174('0x24')](_0x31e713,_0x445621);};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x25')]=function(_0x17b2bd){return _0x17b2bd!==null&&!_[_0x1174('0x26')](_0x17b2bd);};VoiceAgentReport[_0x1174('0x23')][_0x1174('0xf')]=function(_0x2a05f6){try{if(this['isNotNull'](_0x2a05f6)){logger[_0x1174('0x27')](_0x1174('0x28'),_0x2a05f6[_0x1174('0x29')],_0x2a05f6[_0x1174('0x2a')],_0x2a05f6[_0x1174('0x2b')]);logger[_0x1174('0x2c')](_0x1174('0x2d'),_0x2a05f6['uniqueid'],util[_0x1174('0x2e')](_0x2a05f6,{'showHidden':![],'depth':null}));if(_[_0x1174('0x26')](this['channels'][_0x2a05f6[_0x1174('0x29')]])){this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]]={};}if(_[_0x1174('0x26')](this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6['destuniqueid']])){this['channels'][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]]={'agentcalledAt':moment()['format'](_0x1174('0x2f')),'lastevent':_0x1174('0x30'),'mandatoryDisposition':this[_0x1174('0xb')][_0x2a05f6[_0x1174('0x31')]]?this['voiceQueues'][_0x2a05f6[_0x1174('0x31')]][_0x1174('0x32')]||![]:![],'type':this[_0x1174('0xb')][_0x2a05f6[_0x1174('0x31')]]?this['voiceQueues'][_0x2a05f6[_0x1174('0x31')]]['type']||_0x1174('0x33'):_0x1174('0x33'),'variables':this['variables'][_0x2a05f6[_0x1174('0x29')]],'motionChannel':_0x1174('0x34')};}_[_0x1174('0x35')](this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]],_[_0x1174('0x36')](_0x2a05f6,[_0x1174('0x37'),_0x1174('0x38')]));logger[_0x1174('0x2c')](_0x1174('0x39'),_0x2a05f6[_0x1174('0x29')],util[_0x1174('0x2e')](this['channels'][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]],{'showHidden':![],'depth':null}));ami['emit'](_0x1174('0x3a'),this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]]);var _0x43456f={'id':this[_0x1174('0xc')][_0x2a05f6['interface']]['id'],'calleridnum':this['channels'][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]][_0x1174('0x3b')],'queue':this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]][_0x1174('0x31')],'variables':this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6['destuniqueid']][_0x1174('0xd')]};logger['debug'](_0x1174('0x3c'),_0x2a05f6[_0x1174('0x29')],util[_0x1174('0x2e')](_0x43456f,{'showHidden':![],'depth':null}));this['emit'](util[_0x1174('0x3d')]('user:%s',_0x2a05f6[_0x1174('0x2a')]),_0x1174('0x3e'),_0x43456f);}}catch(_0x57cc72){logger['error'](_0x1174('0x3f'),_0x2a05f6[_0x1174('0x29')],util[_0x1174('0x2e')](_0x57cc72,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')]['syncAgentConnect']=function(_0x4227c4){try{if(this['isNotNull'](_0x4227c4)){if(this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]]){logger[_0x1174('0x2c')](_0x1174('0x40'),_0x4227c4[_0x1174('0x29')],util[_0x1174('0x2e')](_0x4227c4,{'showHidden':![],'depth':null}));for(var 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this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]]){if(this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1174('0x41')](_0x1b199e)){if(_0x4227c4[_0x1174('0x2b')]===_0x1b199e){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x4227c4[_0x1174('0x29')],_0x4227c4[_0x1174('0x2a')],_0x4227c4[_0x1174('0x2b')]);this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['agentconnectAt']=moment()['format'](_0x1174('0x2f'));this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x42')]=_0x4227c4[_0x1174('0x42')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x43')]=_0x4227c4[_0x1174('0x43')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x44')]=_0x4227c4[_0x1174('0x44')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x45')]=_0x4227c4[_0x1174('0x45')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x46')]=_0x4227c4[_0x1174('0x46')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x47')]=_0x1174('0x48');if(this['voiceChannels'][this['channels'][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x29')]]){var _0x642f5f=this[_0x1174('0xa')][this['channels'][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x29')]]['routealias'];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x49')]=_0x642f5f;_0x4227c4[_0x1174('0x49')]=_0x642f5f;}_[_0x1174('0x35')](this['agents'][_0x4227c4[_0x1174('0x4a')]],_[_0x1174('0x4b')](_0x4227c4,['queue',_0x1174('0x4c'),_0x1174('0x49')]));logger[_0x1174('0x2c')](_0x1174('0x4d'),_0x4227c4[_0x1174('0x29')],util[_0x1174('0x2e')](this['channels'][_0x4227c4[_0x1174('0x29')]][_0x4227c4['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x4e'),this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x4227c4['destuniqueid']]);logger[_0x1174('0x2c')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x4227c4[_0x1174('0x29')],util[_0x1174('0x2e')](this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x4227c4[_0x1174('0x2b')]],{'showHidden':![],'depth':null}));this[_0x1174('0x24')](util[_0x1174('0x3d')](_0x1174('0x4f'),_0x4227c4[_0x1174('0x2a')]),_0x1174('0x50'),this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x4227c4[_0x1174('0x2b')]]);}else if(!this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['agentringnoanswer']&&!this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x17')]){logger[_0x1174('0x27')](_0x1174('0x51'),_0x4227c4['uniqueid'],this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x2a')],_0x1b199e);this['channels'][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x13')]=!![];this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x52')]=moment()[_0x1174('0x3d')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['answeredelsewheredestinationuniqueid']=_0x4227c4['destuniqueid'];this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x53')]=_0x4227c4[_0x1174('0x2a')];this['channels'][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['lastevent']=_0x1174('0x54');this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x55')]=_0x1174('0x54');logger['debug'](_0x1174('0x56'),_0x4227c4['uniqueid'],util['inspect'](this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x57'),this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e]);}}}}}}catch(_0x53f525){logger['error'](_0x1174('0x58'),_0x4227c4['uniqueid'],util[_0x1174('0x2e')](_0x53f525,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x14')]=function(_0x41945c){try{if(this['isNotNull'](_0x41945c)){logger[_0x1174('0x2c')](_0x1174('0x59'),_0x41945c[_0x1174('0x29')],util[_0x1174('0x2e')](_0x41945c,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]]&&this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]]){logger[_0x1174('0x27')](_0x1174('0x5a'),_0x41945c[_0x1174('0x29')],_0x41945c[_0x1174('0x2a')],_0x41945c[_0x1174('0x2b')]);this['channels'][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]][_0x1174('0x13')]=!![];this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]][_0x1174('0x52')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]][_0x1174('0x47')]='rejected';this[_0x1174('0x9')][_0x41945c['uniqueid']][_0x41945c['destuniqueid']][_0x1174('0x55')]=_0x1174('0x5b');logger['debug'](_0x1174('0x5c'),_0x41945c[_0x1174('0x29')],util[_0x1174('0x2e')](this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x5d'),this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]]);}}}catch(_0x528395){logger[_0x1174('0x5e')](_0x1174('0x5f'),_0x41945c[_0x1174('0x29')],util[_0x1174('0x2e')](_0x528395,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x16')]=function(_0x33c1ef){try{if(this['isNotNull'](_0x33c1ef)){logger[_0x1174('0x2c')](_0x1174('0x60'),_0x33c1ef[_0x1174('0x29')],util[_0x1174('0x2e')](_0x33c1ef,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]]){for(var _0x3ddf66 in this['channels'][_0x33c1ef[_0x1174('0x29')]]){if(this['channels'][_0x33c1ef['uniqueid']][_0x1174('0x41')](_0x3ddf66)&&!this[_0x1174('0x9')][_0x33c1ef['uniqueid']][_0x3ddf66][_0x1174('0x13')]&&!this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]['agentcomplete']){logger[_0x1174('0x27')](_0x1174('0x61'),_0x33c1ef[_0x1174('0x29')],this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66][_0x1174('0x2a')],_0x3ddf66);this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]['agentringnoanswer']=!![];this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66][_0x1174('0x52')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]['lastevent']='abandoned';this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66][_0x1174('0x55')]=_0x1174('0x62');logger[_0x1174('0x2c')](_0x1174('0x63'),_0x33c1ef['uniqueid'],util[_0x1174('0x2e')](this['channels'][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x64'),this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]);}}}}}catch(_0x6f2e59){logger['error'](_0x1174('0x65'),_0x33c1ef['uniqueid'],util[_0x1174('0x2e')](_0x6f2e59,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x18')]=function(_0x1b78c0){try{if(this[_0x1174('0x25')](_0x1b78c0)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x1b78c0[_0x1174('0x29')],util['inspect'](_0x1b78c0,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x1b78c0['uniqueid']]){for(var _0x17b630 in this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]]){if(this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x1174('0x41')](_0x17b630)){if(this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x66')]&&!this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x17')]){logger[_0x1174('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x1b78c0[_0x1174('0x29')],this[_0x1174('0x9')][_0x1b78c0['uniqueid']][_0x17b630][_0x1174('0x2a')],_0x17b630);this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630]['agentcomplete']=!![];this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x67')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630]['lastevent']=_0x1174('0x68');this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x55')]=_0x1b78c0['reason']==_0x1174('0x69')?'agent':_0x1b78c0[_0x1174('0x55')];this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x6a')]=_0x1b78c0[_0x1174('0x6a')];if(this['voiceQueues'][_0x1b78c0[_0x1174('0x31')]]&&this[_0x1174('0xb')][_0x1b78c0[_0x1174('0x31')]][_0x1174('0x6b')]){this[_0x1174('0x9')][_0x1b78c0['uniqueid']][_0x17b630][_0x1174('0x6c')]=this[_0x1174('0xb')][_0x1b78c0['queue']][_0x1174('0x6d')];this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x6e')]=!![];}this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]]=_[_0x1174('0x36')](this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]],['queue',_0x1174('0x4c')]);logger[_0x1174('0x2c')](_0x1174('0x6f'),_0x1b78c0['uniqueid'],util[_0x1174('0x2e')](this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x17b630],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x70'),this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630]);logger[_0x1174('0x2c')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x1b78c0[_0x1174('0x29')],util[_0x1174('0x2e')]({'id':this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]]['id'],'destaccountcode':_0x1b78c0['destaccountcode']},{'showHidden':![],'depth':null}));this[_0x1174('0x24')](util['format']('user:%s',_0x1b78c0[_0x1174('0x2a')]),_0x1174('0x71'),{'id':this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]]['id'],'destaccountcode':_0x1b78c0[_0x1174('0x72')]});}}}}}}catch(_0x59e9b3){logger[_0x1174('0x5e')](_0x1174('0x73'),_0x1b78c0[_0x1174('0x29')],util[_0x1174('0x2e')](_0x59e9b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x1a')]=function(_0x2045f1){try{if(this[_0x1174('0x25')](_0x2045f1)){logger['debug'](_0x1174('0x74'),_0x2045f1['uniqueid'],util[_0x1174('0x2e')](_0x2045f1,{'showHidden':![],'depth':null}));this[_0x1174('0x75')](_0x2045f1[_0x1174('0x29')],_[_0x1174('0x76')](_0x2045f1[_0x1174('0x77')])[0x0],_0x2045f1['value']);if(this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]]){for(var _0x3d5c29 in this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]]){if(this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]]['hasOwnProperty'](_0x3d5c29)){logger[_0x1174('0x27')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x2045f1[_0x1174('0x29')],_0x3d5c29,_['keys'](_0x2045f1[_0x1174('0x77')])[0x0],_0x2045f1[_0x1174('0x78')]);if(_[_0x1174('0x26')](this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]][_0x3d5c29][_0x1174('0xd')])){this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]][_0x3d5c29][_0x1174('0xd')]={};}this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]][_0x3d5c29][_0x1174('0xd')]=this[_0x1174('0xd')][_0x2045f1[_0x1174('0x29')]];}}}}}catch(_0x36671e){logger[_0x1174('0x5e')](_0x1174('0x79'),_0x2045f1[_0x1174('0x29')],util[_0x1174('0x2e')](_0x36671e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x75')]=function(_0x244df6,_0x1c16cc,_0x3b1db5){var _0x308fc1=[_0x1174('0x7a'),_0x1174('0x7b'),'rtpaudioqosjitter',_0x1174('0x7c'),_0x1174('0x7d'),_0x1174('0x7e'),_0x1174('0x7f'),_0x1174('0x80'),'sipcallid','sipuri',_0x1174('0x81'),'bridgepvtcallid',_0x1174('0x82'),_0x1174('0x83'),_0x1174('0x84'),'memberlastcall',_0x1174('0x2a'),_0x1174('0x85'),'memberrealtime'];if(!_[_0x1174('0x86')](_0x1c16cc)&&!_[_0x1174('0x87')](_0x308fc1,_0x1c16cc)){if(_[_0x1174('0x26')](this[_0x1174('0xd')][_0x244df6])){this[_0x1174('0xd')][_0x244df6]={};}this['variables'][_0x244df6][_0x1c16cc]=_0x3b1db5;}};VoiceAgentReport['prototype'][_0x1174('0x88')]=function(_0x37389b){try{if(this[_0x1174('0x25')](_0x37389b)){logger[_0x1174('0x2c')](_0x1174('0x89'),_0x37389b['uniqueid'],util['inspect'](_0x37389b,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x37389b['uniqueid']]){for(var _0x119757 in this[_0x1174('0x9')][_0x37389b[_0x1174('0x29')]]){if(this[_0x1174('0x9')][_0x37389b['uniqueid']][_0x1174('0x41')](_0x119757)){if(this[_0x1174('0x9')][_0x37389b[_0x1174('0x29')]][_0x119757][_0x1174('0x55')]=='transfer'&&this[_0x1174('0x9')][_0x37389b[_0x1174('0x29')]][_0x119757][_0x1174('0x17')]){logger[_0x1174('0x27')](_0x1174('0x8a'),_0x37389b[_0x1174('0x29')],_0x119757);this['channels'][_0x37389b[_0x1174('0x29')]][_0x119757][_0x1174('0x67')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));}}}logger[_0x1174('0x2c')](_0x1174('0x8b'),_0x37389b['uniqueid'],util[_0x1174('0x2e')](_[_0x1174('0x8c')](this['channels'][_0x37389b['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x1174('0x24')]('custom:voiceAgentReport',_['values'](this['channels'][_0x37389b[_0x1174('0x29')]]));delete this[_0x1174('0x9')][_0x37389b['uniqueid']];}if(this[_0x1174('0xd')][_0x37389b[_0x1174('0x29')]]){delete this['variables'][_0x37389b[_0x1174('0x29')]];}}}catch(_0x156727){logger[_0x1174('0x5e')](_0x1174('0x8d'),_0x37389b[_0x1174('0x29')],util[_0x1174('0x2e')](_0x156727,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAttendedTransfer']=function(_0x1b93d6){try{if(this[_0x1174('0x25')](_0x1b93d6)){logger[_0x1174('0x2c')](_0x1174('0x8e'),_0x1b93d6[_0x1174('0x29')],util['inspect'](_0x1b93d6,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]]){for(var _0x3293c7 in this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]]){if(this['channels'][_0x1b93d6[_0x1174('0x8f')]]['hasOwnProperty'](_0x3293c7)){if(_0x1b93d6[_0x1174('0x90')]===_0x3293c7){logger[_0x1174('0x27')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x1b93d6[_0x1174('0x29')],this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x2a')],_0x3293c7);var _0x52abf2=moment();this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x17')]=!![];this['channels'][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7]['agentcompleteAt']=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x47')]='complete';this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x55')]=_0x1174('0x69');this['channels'][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7]['talktime']=_0x52abf2['diff'](this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x66')],_0x1174('0x91'));}}}}if(this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x92')]]){var _0x3c7949=this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x92')]];this['channels'][_0x1b93d6[_0x1174('0x92')]]=this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]];this['channels'][_0x1b93d6[_0x1174('0x8f')]]=_0x3c7949;}}}catch(_0x17568d){logger[_0x1174('0x5e')](_0x1174('0x93'),_0x1b93d6[_0x1174('0x29')],util[_0x1174('0x2e')](_0x17568d,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x1174('0x22')]=function(_0x14c71b){try{if(this[_0x1174('0x25')](_0x14c71b)){logger[_0x1174('0x2c')](_0x1174('0x94'),_0x14c71b['uniqueid'],util[_0x1174('0x2e')](_0x14c71b,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]]){for(var _0x2e4fa1 in this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]]){if(this[_0x1174('0x9')][_0x14c71b['transfereeuniqueid']][_0x1174('0x41')](_0x2e4fa1)){if(_0x14c71b[_0x1174('0x95')]===_0x2e4fa1){logger[_0x1174('0x27')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x14c71b['uniqueid'],this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x2a')],_0x2e4fa1);var _0x411a4f=moment();this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x17')]=!![];this[_0x1174('0x9')][_0x14c71b['transfereeuniqueid']][_0x2e4fa1]['agentcompleteAt']=_0x411a4f;this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x47')]=_0x1174('0x68');this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x55')]=_0x1174('0x69');this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x6a')]=_0x411a4f[_0x1174('0x96')](this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x66')],_0x1174('0x91'));}}}}}}catch(_0x2e000c){logger['error'](_0x1174('0x97'),_0x14c71b[_0x1174('0x29')],util[_0x1174('0x2e')](_0x2e000c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')]['syncMusicOnHoldStart']=function(_0x55a761){var _0x117e46='';try{if(this['isNotNull'](_0x55a761)){logger[_0x1174('0x2c')](_0x1174('0x98'),_0x55a761['uniqueid'],util[_0x1174('0x2e')](_0x55a761,{'showHidden':![],'depth':null}));if(_0x55a761[_0x1174('0x99')]){_0x117e46=_0x55a761[_0x1174('0x99')][_0x1174('0x9a')](0x0,_0x55a761[_0x1174('0x99')][_0x1174('0x9b')]('-'));if(this[_0x1174('0xc')][_0x117e46]){logger['info'](_0x1174('0x9c'),_0x55a761[_0x1174('0x29')],_0x117e46);this[_0x1174('0xc')][_0x117e46][_0x1174('0x9d')]=!![];}}}}catch(_0xc76231){logger[_0x1174('0x5e')](_0x1174('0x9e'),_0x55a761[_0x1174('0x29')],util[_0x1174('0x2e')](_0xc76231,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x1f')]=function(_0x32d011){var _0x50a3ad='';try{if(this[_0x1174('0x25')](_0x32d011)){logger[_0x1174('0x2c')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x32d011[_0x1174('0x29')],util[_0x1174('0x2e')](_0x32d011,{'showHidden':![],'depth':null}));if(_0x32d011[_0x1174('0x99')]){_0x50a3ad=_0x32d011[_0x1174('0x99')]['substring'](0x0,_0x32d011['channel'][_0x1174('0x9b')]('-'));if(this[_0x1174('0xc')][_0x50a3ad]){logger['info'](_0x1174('0x9f'),_0x32d011['uniqueid'],_0x50a3ad);this[_0x1174('0xc')][_0x50a3ad][_0x1174('0x9d')]=![];}}}}catch(_0x19d52d){logger[_0x1174('0x5e')](_0x1174('0xa0'),_0x32d011[_0x1174('0x29')],util[_0x1174('0x2e')](_0x19d52d,{'showHidden':![],'depth':null}));}};module[_0x1174('0xa1')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff