// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x16e1c0=function(_0x1c99bf){while(--_0x1c99bf){_0x327f2a['push'](_0x327f2a['shift']());}};_0x16e1c0(++_0x2501ef);}(_0xdf4a,0x10e));var _0xadf4=function(_0x45549a,_0x3c4806){_0x45549a=_0x45549a-0x0;var _0x5535b8=_0xdf4a[_0x45549a];return _0x5535b8;};'use strict';var _=require(_0xadf4('0x0'));var moment=require(_0xadf4('0x1'));var util=require(_0xadf4('0x2'));var Redis=require(_0xadf4('0x3'));var config=require(_0xadf4('0x4'));var logger=require(_0xadf4('0x5'))(_0xadf4('0x6'));var ami=require('../ami');config[_0xadf4('0x7')]=_['defaults'](config[_0xadf4('0x7')],{'host':_0xadf4('0x8'),'port':0x18eb});var io=require(_0xadf4('0x9'))(new Redis(config[_0xadf4('0x7')]));function VoiceAgentReport(_0xc873e1){this[_0xadf4('0xa')]={};this[_0xadf4('0xb')]=_0xc873e1[_0xadf4('0xb')];this[_0xadf4('0xc')]=_0xc873e1[_0xadf4('0xc')];this[_0xadf4('0xd')]={};ami['on'](_0xadf4('0xe'),this[_0xadf4('0xf')]['bind'](this));ami['on'](_0xadf4('0x10'),this[_0xadf4('0x11')][_0xadf4('0x12')](this));ami['on']('agentringnoanswer',this[_0xadf4('0x13')][_0xadf4('0x12')](this));ami['on']('queuecallerabandon',this[_0xadf4('0x14')]['bind'](this));ami['on'](_0xadf4('0x15'),this[_0xadf4('0x16')][_0xadf4('0x12')](this));ami['on']('varset',this[_0xadf4('0x17')]['bind'](this));ami['on'](_0xadf4('0x18'),this[_0xadf4('0x19')][_0xadf4('0x12')](this));ami['on'](_0xadf4('0x1a'),this[_0xadf4('0x1b')][_0xadf4('0x12')](this));ami['on']('musiconholdstop',this[_0xadf4('0x1c')][_0xadf4('0x12')](this));ami['on'](_0xadf4('0x1d'),this[_0xadf4('0x1e')][_0xadf4('0x12')](this));ami['on']('blindtransfer',this[_0xadf4('0x1f')][_0xadf4('0x12')](this));}VoiceAgentReport[_0xadf4('0x20')][_0xadf4('0x21')]=function(_0x117f47,_0x29ecb6,_0x39f69e){io['to'](_0x117f47)[_0xadf4('0x21')](_0x29ecb6,_0x39f69e);};VoiceAgentReport[_0xadf4('0x20')][_0xadf4('0x22')]=function(_0x3975a6){return _0x3975a6!==null&&!_[_0xadf4('0x23')](_0x3975a6);};VoiceAgentReport[_0xadf4('0x20')][_0xadf4('0xf')]=function(_0x7eface){try{if(this[_0xadf4('0x22')](_0x7eface)){logger[_0xadf4('0x24')](_0xadf4('0x25'),_0x7eface[_0xadf4('0x26')],_0x7eface[_0xadf4('0x27')],_0x7eface[_0xadf4('0x28')]);logger[_0xadf4('0x29')](_0xadf4('0x2a'),_0x7eface['uniqueid'],util[_0xadf4('0x2b')](_0x7eface,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0xadf4('0xa')][_0x7eface[_0xadf4('0x26')]])){this[_0xadf4('0xa')][_0x7eface[_0xadf4('0x26')]]={};}if(_[_0xadf4('0x23')](this[_0xadf4('0xa')][_0x7eface[_0xadf4('0x26')]][_0x7eface[_0xadf4('0x28')]])){this[_0xadf4('0xa')][_0x7eface[_0xadf4('0x26')]][_0x7eface[_0xadf4('0x28')]]={'agentcalledAt':moment()[_0xadf4('0x2c')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0xadf4('0x2d'),'mandatoryDisposition':this[_0xadf4('0xb')][_0x7eface[_0xadf4('0x2e')]]?this[_0xadf4('0xb')][_0x7eface['queue']][_0xadf4('0x2f')]||![]:![],'type':this[_0xadf4('0xb')][_0x7eface[_0xadf4('0x2e')]]?this[_0xadf4('0xb')][_0x7eface[_0xadf4('0x2e')]][_0xadf4('0x30')]||_0xadf4('0x31'):_0xadf4('0x31'),'variables':this['variables'][_0x7eface[_0xadf4('0x26')]]};}_[_0xadf4('0x32')](this['channels'][_0x7eface[_0xadf4('0x26')]][_0x7eface[_0xadf4('0x28')]],_[_0xadf4('0x33')](_0x7eface,[_0xadf4('0x34'),_0xadf4('0x35')]));logger['debug'](_0xadf4('0x36'),_0x7eface[_0xadf4('0x26')],util[_0xadf4('0x2b')](this['channels'][_0x7eface[_0xadf4('0x26')]][_0x7eface[_0xadf4('0x28')]],{'showHidden':![],'depth':null}));ami['emit']('custom:agentcalled',this[_0xadf4('0xa')][_0x7eface['uniqueid']][_0x7eface['destuniqueid']]);logger['debug'](_0xadf4('0x37'),_0x7eface[_0xadf4('0x26')],util[_0xadf4('0x2b')](this[_0xadf4('0xa')][_0x7eface[_0xadf4('0x26')]][_0x7eface[_0xadf4('0x28')]],{'showHidden':![],'depth':null}));this['emit'](util[_0xadf4('0x2c')](_0xadf4('0x38'),_0x7eface[_0xadf4('0x27')]),_0xadf4('0x39'),this[_0xadf4('0xa')][_0x7eface[_0xadf4('0x26')]][_0x7eface['destuniqueid']]);}}catch(_0x323395){logger[_0xadf4('0x3a')]('[%s][voiceAgentReport][agentcalled]',_0x7eface[_0xadf4('0x26')],util['inspect'](_0x323395,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xadf4('0x11')]=function(_0x5487e7){try{if(this[_0xadf4('0x22')](_0x5487e7)){if(this[_0xadf4('0xa')][_0x5487e7['uniqueid']]){logger[_0xadf4('0x29')](_0xadf4('0x3b'),_0x5487e7[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x5487e7,{'showHidden':![],'depth':null}));for(var _0x2a4c0c in this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]]){if(this[_0xadf4('0xa')][_0x5487e7['uniqueid']][_0xadf4('0x3c')](_0x2a4c0c)){if(_0x5487e7['destuniqueid']===_0x2a4c0c){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x5487e7[_0xadf4('0x26')],_0x5487e7['membername'],_0x5487e7[_0xadf4('0x28')]);this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x3d')]=moment()[_0xadf4('0x2c')](_0xadf4('0x3e'));this['channels'][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c]['connectedlinename']=_0x5487e7[_0xadf4('0x3f')];this['channels'][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x40')]=_0x5487e7['connectedlinenum'];this['channels'][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c]['destchannelstate']=_0x5487e7[_0xadf4('0x41')];this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c]['destchannelstatedesc']=_0x5487e7['destchannelstatedesc'];this[_0xadf4('0xa')][_0x5487e7['uniqueid']][_0x2a4c0c][_0xadf4('0x42')]=_0x5487e7[_0xadf4('0x42')];this['channels'][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x43')]='connect';_[_0xadf4('0x32')](this[_0xadf4('0xc')][_0x5487e7['interface']],_[_0xadf4('0x44')](_0x5487e7,[_0xadf4('0x2e'),_0xadf4('0x45')]));logger[_0xadf4('0x29')](_0xadf4('0x46'),_0x5487e7[_0xadf4('0x26')],util[_0xadf4('0x2b')](this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x5487e7[_0xadf4('0x28')]],{'showHidden':![],'depth':null}));ami[_0xadf4('0x21')](_0xadf4('0x47'),this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x5487e7[_0xadf4('0x28')]]);logger['debug'](_0xadf4('0x48'),_0x5487e7[_0xadf4('0x26')],util[_0xadf4('0x2b')](this[_0xadf4('0xa')][_0x5487e7['uniqueid']][_0x5487e7[_0xadf4('0x28')]],{'showHidden':![],'depth':null}));this['emit'](util[_0xadf4('0x2c')]('user:%s',_0x5487e7[_0xadf4('0x27')]),_0xadf4('0x49'),this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x5487e7['destuniqueid']]);}else if(!this[_0xadf4('0xa')][_0x5487e7['uniqueid']][_0x2a4c0c][_0xadf4('0x4a')]&&!this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x15')]){logger[_0xadf4('0x24')](_0xadf4('0x4b'),_0x5487e7['uniqueid'],this['channels'][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x27')],_0x2a4c0c);this[_0xadf4('0xa')][_0x5487e7['uniqueid']][_0x2a4c0c][_0xadf4('0x4a')]=!![];this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x4c')]=moment()[_0xadf4('0x2c')](_0xadf4('0x3e'));this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x4d')]=_0x5487e7['destuniqueid'];this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x4e')]=_0x5487e7[_0xadf4('0x27')];this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x43')]=_0xadf4('0x4f');this['channels'][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c][_0xadf4('0x50')]='answered_elsewhere';logger['debug']('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:',_0x5487e7[_0xadf4('0x26')],util['inspect'](this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c],{'showHidden':![],'depth':null}));ami[_0xadf4('0x21')](_0xadf4('0x51'),this[_0xadf4('0xa')][_0x5487e7[_0xadf4('0x26')]][_0x2a4c0c]);}}}}}}catch(_0x8eb93c){logger[_0xadf4('0x3a')](_0xadf4('0x52'),_0x5487e7['uniqueid'],util[_0xadf4('0x2b')](_0x8eb93c,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentRingNoAnswer']=function(_0x4e1c22){try{if(this[_0xadf4('0x22')](_0x4e1c22)){logger[_0xadf4('0x29')](_0xadf4('0x53'),_0x4e1c22[_0xadf4('0x26')],util['inspect'](_0x4e1c22,{'showHidden':![],'depth':null}));if(this[_0xadf4('0xa')][_0x4e1c22['uniqueid']]&&this[_0xadf4('0xa')][_0x4e1c22[_0xadf4('0x26')]][_0x4e1c22[_0xadf4('0x28')]]){logger[_0xadf4('0x24')](_0xadf4('0x54'),_0x4e1c22[_0xadf4('0x26')],_0x4e1c22[_0xadf4('0x27')],_0x4e1c22['destuniqueid']);this[_0xadf4('0xa')][_0x4e1c22['uniqueid']][_0x4e1c22[_0xadf4('0x28')]][_0xadf4('0x4a')]=!![];this[_0xadf4('0xa')][_0x4e1c22[_0xadf4('0x26')]][_0x4e1c22[_0xadf4('0x28')]][_0xadf4('0x4c')]=moment()[_0xadf4('0x2c')](_0xadf4('0x3e'));this[_0xadf4('0xa')][_0x4e1c22['uniqueid']][_0x4e1c22[_0xadf4('0x28')]][_0xadf4('0x43')]=_0xadf4('0x55');this[_0xadf4('0xa')][_0x4e1c22[_0xadf4('0x26')]][_0x4e1c22[_0xadf4('0x28')]][_0xadf4('0x50')]=_0xadf4('0x55');logger[_0xadf4('0x29')](_0xadf4('0x56'),_0x4e1c22[_0xadf4('0x26')],util[_0xadf4('0x2b')](this[_0xadf4('0xa')][_0x4e1c22['uniqueid']][_0x4e1c22[_0xadf4('0x28')]],{'showHidden':![],'depth':null}));ami[_0xadf4('0x21')](_0xadf4('0x57'),this[_0xadf4('0xa')][_0x4e1c22[_0xadf4('0x26')]][_0x4e1c22[_0xadf4('0x28')]]);}}}catch(_0x26ec21){logger['error'](_0xadf4('0x58'),_0x4e1c22[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x26ec21,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xadf4('0x20')][_0xadf4('0x14')]=function(_0x2e192b){try{if(this[_0xadf4('0x22')](_0x2e192b)){logger[_0xadf4('0x29')](_0xadf4('0x59'),_0x2e192b[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x2e192b,{'showHidden':![],'depth':null}));if(this[_0xadf4('0xa')][_0x2e192b['uniqueid']]){for(var _0x10a65c in this[_0xadf4('0xa')][_0x2e192b['uniqueid']]){if(this[_0xadf4('0xa')][_0x2e192b[_0xadf4('0x26')]][_0xadf4('0x3c')](_0x10a65c)&&!this[_0xadf4('0xa')][_0x2e192b[_0xadf4('0x26')]][_0x10a65c][_0xadf4('0x4a')]&&!this[_0xadf4('0xa')][_0x2e192b['uniqueid']][_0x10a65c][_0xadf4('0x15')]){logger[_0xadf4('0x24')](_0xadf4('0x5a'),_0x2e192b[_0xadf4('0x26')],this[_0xadf4('0xa')][_0x2e192b[_0xadf4('0x26')]][_0x10a65c][_0xadf4('0x27')],_0x10a65c);this[_0xadf4('0xa')][_0x2e192b[_0xadf4('0x26')]][_0x10a65c][_0xadf4('0x4a')]=!![];this[_0xadf4('0xa')][_0x2e192b[_0xadf4('0x26')]][_0x10a65c][_0xadf4('0x4c')]=moment()[_0xadf4('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xadf4('0xa')][_0x2e192b[_0xadf4('0x26')]][_0x10a65c][_0xadf4('0x43')]=_0xadf4('0x5b');this['channels'][_0x2e192b[_0xadf4('0x26')]][_0x10a65c]['reason']=_0xadf4('0x5b');logger[_0xadf4('0x29')](_0xadf4('0x5c'),_0x2e192b[_0xadf4('0x26')],util[_0xadf4('0x2b')](this['channels'][_0x2e192b[_0xadf4('0x26')]][_0x10a65c],{'showHidden':![],'depth':null}));ami['emit'](_0xadf4('0x5d'),this[_0xadf4('0xa')][_0x2e192b[_0xadf4('0x26')]][_0x10a65c]);}}}}}catch(_0x4beedc){logger['error']('[%s][voiceAgentReport][queuecallerabandon]',_0x2e192b[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x4beedc,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xadf4('0x20')][_0xadf4('0x16')]=function(_0x123d2f){try{if(this['isNotNull'](_0x123d2f)){logger[_0xadf4('0x29')](_0xadf4('0x5e'),_0x123d2f[_0xadf4('0x26')],util['inspect'](_0x123d2f,{'showHidden':![],'depth':null}));if(this['channels'][_0x123d2f[_0xadf4('0x26')]]){for(var _0x1d93a6 in this['channels'][_0x123d2f[_0xadf4('0x26')]]){if(this[_0xadf4('0xa')][_0x123d2f['uniqueid']][_0xadf4('0x3c')](_0x1d93a6)){if(this[_0xadf4('0xa')][_0x123d2f['uniqueid']][_0x1d93a6][_0xadf4('0x3d')]&&!this[_0xadf4('0xa')][_0x123d2f[_0xadf4('0x26')]][_0x1d93a6]['agentcomplete']){logger[_0xadf4('0x24')](_0xadf4('0x5f'),_0x123d2f[_0xadf4('0x26')],this['channels'][_0x123d2f[_0xadf4('0x26')]][_0x1d93a6][_0xadf4('0x27')],_0x1d93a6);this[_0xadf4('0xa')][_0x123d2f[_0xadf4('0x26')]][_0x1d93a6][_0xadf4('0x15')]=!![];this[_0xadf4('0xa')][_0x123d2f['uniqueid']][_0x1d93a6][_0xadf4('0x60')]=moment()[_0xadf4('0x2c')](_0xadf4('0x3e'));this[_0xadf4('0xa')][_0x123d2f[_0xadf4('0x26')]][_0x1d93a6][_0xadf4('0x43')]=_0xadf4('0x61');this[_0xadf4('0xa')][_0x123d2f[_0xadf4('0x26')]][_0x1d93a6]['reason']=_0x123d2f[_0xadf4('0x50')]==_0xadf4('0x62')?_0xadf4('0x63'):_0x123d2f[_0xadf4('0x50')];this['channels'][_0x123d2f[_0xadf4('0x26')]][_0x1d93a6]['talktime']=_0x123d2f[_0xadf4('0x64')];if(this[_0xadf4('0xb')][_0x123d2f['queue']]&&this[_0xadf4('0xb')][_0x123d2f[_0xadf4('0x2e')]][_0xadf4('0x65')]){this[_0xadf4('0xa')][_0x123d2f[_0xadf4('0x26')]][_0x1d93a6]['acwtime']=this['voiceQueues'][_0x123d2f['queue']][_0xadf4('0x66')];this[_0xadf4('0xa')][_0x123d2f['uniqueid']][_0x1d93a6]['agentacw']=!![];}this[_0xadf4('0xc')][_0x123d2f[_0xadf4('0x67')]]=_['omit'](this['agents'][_0x123d2f[_0xadf4('0x67')]],[_0xadf4('0x2e'),_0xadf4('0x45')]);logger[_0xadf4('0x29')](_0xadf4('0x68'),_0x123d2f[_0xadf4('0x26')],util[_0xadf4('0x2b')](this[_0xadf4('0xa')][_0x123d2f['uniqueid']][_0x1d93a6],{'showHidden':![],'depth':null}));ami[_0xadf4('0x21')](_0xadf4('0x69'),this['channels'][_0x123d2f[_0xadf4('0x26')]][_0x1d93a6]);logger['debug'](_0xadf4('0x6a'),_0x123d2f[_0xadf4('0x26')],util[_0xadf4('0x2b')](this[_0xadf4('0xa')][_0x123d2f['uniqueid']][_0x1d93a6],{'showHidden':![],'depth':null}));this[_0xadf4('0x21')](util['format'](_0xadf4('0x38'),_0x123d2f[_0xadf4('0x27')]),_0xadf4('0x6b'),this['channels'][_0x123d2f['uniqueid']][_0x1d93a6]);}}}}}}catch(_0xc5dbfd){logger[_0xadf4('0x3a')]('[%s][voiceAgentReport][agentcomplete]',_0x123d2f[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0xc5dbfd,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xadf4('0x20')][_0xadf4('0x17')]=function(_0x4302ea){try{if(this[_0xadf4('0x22')](_0x4302ea)){logger['debug'](_0xadf4('0x6c'),_0x4302ea['uniqueid'],util[_0xadf4('0x2b')](_0x4302ea,{'showHidden':![],'depth':null}));this[_0xadf4('0x6d')](_0x4302ea[_0xadf4('0x26')],_['keys'](_0x4302ea['variable'])[0x0],_0x4302ea[_0xadf4('0x6e')]);if(this['channels'][_0x4302ea[_0xadf4('0x26')]]){for(var _0x23fce7 in this[_0xadf4('0xa')][_0x4302ea['uniqueid']]){if(this[_0xadf4('0xa')][_0x4302ea[_0xadf4('0x26')]][_0xadf4('0x3c')](_0x23fce7)){logger['info'](_0xadf4('0x6f'),_0x4302ea[_0xadf4('0x26')],_0x23fce7,_[_0xadf4('0x70')](_0x4302ea['variable'])[0x0],_0x4302ea[_0xadf4('0x6e')]);if(_['isUndefined'](this[_0xadf4('0xa')][_0x4302ea['uniqueid']][_0x23fce7][_0xadf4('0xd')])){this[_0xadf4('0xa')][_0x4302ea[_0xadf4('0x26')]][_0x23fce7][_0xadf4('0xd')]={};}this[_0xadf4('0xa')][_0x4302ea[_0xadf4('0x26')]][_0x23fce7][_0xadf4('0xd')]=this[_0xadf4('0xd')][_0x4302ea['uniqueid']];}}}}}catch(_0x5854fe){logger[_0xadf4('0x3a')](_0xadf4('0x71'),_0x4302ea['uniqueid'],util[_0xadf4('0x2b')](_0x5854fe,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xadf4('0x20')]['addVariable']=function(_0x442856,_0x579efc,_0x252548){var _0x7331bb=[_0xadf4('0x72'),_0xadf4('0x73'),_0xadf4('0x74'),_0xadf4('0x75'),_0xadf4('0x76'),_0xadf4('0x77'),_0xadf4('0x78'),_0xadf4('0x79'),_0xadf4('0x7a'),_0xadf4('0x7b'),'bridgepeer',_0xadf4('0x7c'),_0xadf4('0x7d'),_0xadf4('0x7e'),_0xadf4('0x7f'),'memberlastcall',_0xadf4('0x27'),_0xadf4('0x80'),_0xadf4('0x81')];if(!_[_0xadf4('0x82')](_0x579efc)&&!_['includes'](_0x7331bb,_0x579efc)){if(_[_0xadf4('0x23')](this[_0xadf4('0xd')][_0x442856])){this[_0xadf4('0xd')][_0x442856]={};}this['variables'][_0x442856][_0x579efc]=_0x252548;}};VoiceAgentReport['prototype'][_0xadf4('0x19')]=function(_0x3fc582){try{if(this['isNotNull'](_0x3fc582)){logger[_0xadf4('0x29')](_0xadf4('0x83'),_0x3fc582[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x3fc582,{'showHidden':![],'depth':null}));if(this['channels'][_0x3fc582[_0xadf4('0x26')]]){for(var _0x11379b in this[_0xadf4('0xa')][_0x3fc582['uniqueid']]){if(this[_0xadf4('0xa')][_0x3fc582[_0xadf4('0x26')]][_0xadf4('0x3c')](_0x11379b)){if(this[_0xadf4('0xa')][_0x3fc582['uniqueid']][_0x11379b][_0xadf4('0x50')]==_0xadf4('0x62')&&this[_0xadf4('0xa')][_0x3fc582[_0xadf4('0x26')]][_0x11379b][_0xadf4('0x15')]){logger['info'](_0xadf4('0x84'),_0x3fc582[_0xadf4('0x26')],_0x11379b);this[_0xadf4('0xa')][_0x3fc582[_0xadf4('0x26')]][_0x11379b][_0xadf4('0x60')]=moment()[_0xadf4('0x2c')](_0xadf4('0x3e'));}}}logger['debug'](_0xadf4('0x85'),_0x3fc582['uniqueid'],util[_0xadf4('0x2b')](_[_0xadf4('0x86')](this['channels'][_0x3fc582[_0xadf4('0x26')]]),{'showHidden':![],'depth':null}));ami[_0xadf4('0x21')](_0xadf4('0x87'),_[_0xadf4('0x86')](this[_0xadf4('0xa')][_0x3fc582[_0xadf4('0x26')]]));delete this['channels'][_0x3fc582['uniqueid']];}if(this[_0xadf4('0xd')][_0x3fc582[_0xadf4('0x26')]]){delete this[_0xadf4('0xd')][_0x3fc582[_0xadf4('0x26')]];}}}catch(_0x24f72b){logger['error'](_0xadf4('0x88'),_0x3fc582[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x24f72b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xadf4('0x20')]['syncAttendedTransfer']=function(_0x2c9acf){try{if(this[_0xadf4('0x22')](_0x2c9acf)){logger[_0xadf4('0x29')]('[%s][voiceAgentReport][attendedtransfer]\x20event:',_0x2c9acf[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x2c9acf,{'showHidden':![],'depth':null}));if(this['channels'][_0x2c9acf[_0xadf4('0x89')]]){for(var _0xcbb7c4 in this[_0xadf4('0xa')][_0x2c9acf[_0xadf4('0x89')]]){if(this[_0xadf4('0xa')][_0x2c9acf[_0xadf4('0x89')]][_0xadf4('0x3c')](_0xcbb7c4)){if(_0x2c9acf[_0xadf4('0x8a')]===_0xcbb7c4){logger[_0xadf4('0x24')](_0xadf4('0x8b'),_0x2c9acf['uniqueid'],this[_0xadf4('0xa')][_0x2c9acf['transfereeuniqueid']][_0xcbb7c4]['membername'],_0xcbb7c4);var _0x5535d4=moment();this[_0xadf4('0xa')][_0x2c9acf[_0xadf4('0x89')]][_0xcbb7c4][_0xadf4('0x15')]=!![];this[_0xadf4('0xa')][_0x2c9acf[_0xadf4('0x89')]][_0xcbb7c4]['agentcompleteAt']=moment()[_0xadf4('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xadf4('0xa')][_0x2c9acf[_0xadf4('0x89')]][_0xcbb7c4][_0xadf4('0x43')]='complete';this[_0xadf4('0xa')][_0x2c9acf[_0xadf4('0x89')]][_0xcbb7c4][_0xadf4('0x50')]=_0xadf4('0x62');this[_0xadf4('0xa')][_0x2c9acf['transfereeuniqueid']][_0xcbb7c4]['talktime']=_0x5535d4[_0xadf4('0x8c')](this[_0xadf4('0xa')][_0x2c9acf[_0xadf4('0x89')]][_0xcbb7c4][_0xadf4('0x3d')],'seconds');}}}}if(this[_0xadf4('0xa')][_0x2c9acf[_0xadf4('0x8d')]]){var _0x52641d=this['channels'][_0x2c9acf['secondtransfereruniqueid']];this[_0xadf4('0xa')][_0x2c9acf['secondtransfereruniqueid']]=this[_0xadf4('0xa')][_0x2c9acf[_0xadf4('0x89')]];this['channels'][_0x2c9acf[_0xadf4('0x89')]]=_0x52641d;}}}catch(_0x43aa6c){logger['error'](_0xadf4('0x8e'),_0x2c9acf[_0xadf4('0x26')],util['inspect'](_0x43aa6c,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xadf4('0x1f')]=function(_0x5a1dff){try{if(this['isNotNull'](_0x5a1dff)){logger[_0xadf4('0x29')](_0xadf4('0x8f'),_0x5a1dff[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x5a1dff,{'showHidden':![],'depth':null}));if(this[_0xadf4('0xa')][_0x5a1dff[_0xadf4('0x89')]]){for(var _0x51ee4d in this['channels'][_0x5a1dff['transfereeuniqueid']]){if(this[_0xadf4('0xa')][_0x5a1dff[_0xadf4('0x89')]][_0xadf4('0x3c')](_0x51ee4d)){if(_0x5a1dff[_0xadf4('0x90')]===_0x51ee4d){logger[_0xadf4('0x24')](_0xadf4('0x91'),_0x5a1dff['uniqueid'],this[_0xadf4('0xa')][_0x5a1dff[_0xadf4('0x89')]][_0x51ee4d][_0xadf4('0x27')],_0x51ee4d);var _0x1f12c5=moment();this['channels'][_0x5a1dff[_0xadf4('0x89')]][_0x51ee4d]['agentcomplete']=!![];this[_0xadf4('0xa')][_0x5a1dff[_0xadf4('0x89')]][_0x51ee4d][_0xadf4('0x60')]=_0x1f12c5;this['channels'][_0x5a1dff['transfereeuniqueid']][_0x51ee4d][_0xadf4('0x43')]='complete';this[_0xadf4('0xa')][_0x5a1dff[_0xadf4('0x89')]][_0x51ee4d]['reason']=_0xadf4('0x62');this['channels'][_0x5a1dff[_0xadf4('0x89')]][_0x51ee4d][_0xadf4('0x64')]=_0x1f12c5[_0xadf4('0x8c')](this[_0xadf4('0xa')][_0x5a1dff['transfereeuniqueid']][_0x51ee4d][_0xadf4('0x3d')],_0xadf4('0x92'));}}}}}}catch(_0x7ba819){logger[_0xadf4('0x3a')](_0xadf4('0x93'),_0x5a1dff[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x7ba819,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xadf4('0x20')][_0xadf4('0x1b')]=function(_0x1278cc){var _0x19764d='';try{if(this[_0xadf4('0x22')](_0x1278cc)){logger[_0xadf4('0x29')](_0xadf4('0x94'),_0x1278cc[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x1278cc,{'showHidden':![],'depth':null}));if(_0x1278cc[_0xadf4('0x95')]){_0x19764d=_0x1278cc[_0xadf4('0x95')][_0xadf4('0x96')](0x0,_0x1278cc['channel'][_0xadf4('0x97')]('-'));if(this[_0xadf4('0xc')][_0x19764d]){logger[_0xadf4('0x24')](_0xadf4('0x98'),_0x1278cc[_0xadf4('0x26')],_0x19764d);this[_0xadf4('0xc')][_0x19764d][_0xadf4('0x99')]=!![];}}}}catch(_0xe868e){logger[_0xadf4('0x3a')]('[%s][voiceAgentReport][musiconholdstart]',_0x1278cc[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0xe868e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xadf4('0x20')][_0xadf4('0x1c')]=function(_0x5f4975){var _0x3801b4='';try{if(this[_0xadf4('0x22')](_0x5f4975)){logger['debug'](_0xadf4('0x9a'),_0x5f4975['uniqueid'],util[_0xadf4('0x2b')](_0x5f4975,{'showHidden':![],'depth':null}));if(_0x5f4975[_0xadf4('0x95')]){_0x3801b4=_0x5f4975[_0xadf4('0x95')][_0xadf4('0x96')](0x0,_0x5f4975[_0xadf4('0x95')][_0xadf4('0x97')]('-'));if(this['agents'][_0x3801b4]){logger[_0xadf4('0x24')](_0xadf4('0x9b'),_0x5f4975[_0xadf4('0x26')],_0x3801b4);this['agents'][_0x3801b4][_0xadf4('0x99')]=![];}}}}catch(_0x8c860e){logger[_0xadf4('0x3a')](_0xadf4('0x9c'),_0x5f4975[_0xadf4('0x26')],util[_0xadf4('0x2b')](_0x8c860e,{'showHidden':![],'depth':null}));}};module[_0xadf4('0x9d')]=VoiceAgentReport;
\ No newline at end of file
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_0x6b443e=function(_0x7f12dc){while(--_0x7f12dc){_0x553399['push'](_0x553399['shift']());}};_0x6b443e(++_0xf87181);}(_0x1741,0x17c));var _0x1174=function(_0x6a27db,_0x2731a7){_0x6a27db=_0x6a27db-0x0;var _0xd814f5=_0x1741[_0x6a27db];return _0xd814f5;};'use strict';var _=require(_0x1174('0x0'));var moment=require(_0x1174('0x1'));var util=require(_0x1174('0x2'));var Redis=require('ioredis');var config=require(_0x1174('0x3'));var logger=require(_0x1174('0x4'))(_0x1174('0x5'));var ami=require(_0x1174('0x6'));config['redis']=_[_0x1174('0x7')](config[_0x1174('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1174('0x8')]));function VoiceAgentReport(_0x80e036){this[_0x1174('0x9')]={};this[_0x1174('0xa')]=_0x80e036[_0x1174('0x9')];this['voiceQueues']=_0x80e036[_0x1174('0xb')];this[_0x1174('0xc')]=_0x80e036[_0x1174('0xc')];this[_0x1174('0xd')]={};ami['on'](_0x1174('0xe'),this[_0x1174('0xf')]['bind'](this));ami['on'](_0x1174('0x10'),this[_0x1174('0x11')][_0x1174('0x12')](this));ami['on'](_0x1174('0x13'),this[_0x1174('0x14')]['bind'](this));ami['on'](_0x1174('0x15'),this[_0x1174('0x16')][_0x1174('0x12')](this));ami['on'](_0x1174('0x17'),this[_0x1174('0x18')][_0x1174('0x12')](this));ami['on'](_0x1174('0x19'),this[_0x1174('0x1a')]['bind'](this));ami['on'](_0x1174('0x1b'),this['syncHangup'][_0x1174('0x12')](this));ami['on'](_0x1174('0x1c'),this[_0x1174('0x1d')][_0x1174('0x12')](this));ami['on'](_0x1174('0x1e'),this[_0x1174('0x1f')][_0x1174('0x12')](this));ami['on'](_0x1174('0x20'),this[_0x1174('0x21')][_0x1174('0x12')](this));ami['on']('blindtransfer',this[_0x1174('0x22')][_0x1174('0x12')](this));}VoiceAgentReport[_0x1174('0x23')]['emit']=function(_0x4223a8,_0x31e713,_0x445621){io['to'](_0x4223a8)[_0x1174('0x24')](_0x31e713,_0x445621);};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x25')]=function(_0x17b2bd){return _0x17b2bd!==null&&!_[_0x1174('0x26')](_0x17b2bd);};VoiceAgentReport[_0x1174('0x23')][_0x1174('0xf')]=function(_0x2a05f6){try{if(this['isNotNull'](_0x2a05f6)){logger[_0x1174('0x27')](_0x1174('0x28'),_0x2a05f6[_0x1174('0x29')],_0x2a05f6[_0x1174('0x2a')],_0x2a05f6[_0x1174('0x2b')]);logger[_0x1174('0x2c')](_0x1174('0x2d'),_0x2a05f6['uniqueid'],util[_0x1174('0x2e')](_0x2a05f6,{'showHidden':![],'depth':null}));if(_[_0x1174('0x26')](this['channels'][_0x2a05f6[_0x1174('0x29')]])){this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]]={};}if(_[_0x1174('0x26')](this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6['destuniqueid']])){this['channels'][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]]={'agentcalledAt':moment()['format'](_0x1174('0x2f')),'lastevent':_0x1174('0x30'),'mandatoryDisposition':this[_0x1174('0xb')][_0x2a05f6[_0x1174('0x31')]]?this['voiceQueues'][_0x2a05f6[_0x1174('0x31')]][_0x1174('0x32')]||![]:![],'type':this[_0x1174('0xb')][_0x2a05f6[_0x1174('0x31')]]?this['voiceQueues'][_0x2a05f6[_0x1174('0x31')]]['type']||_0x1174('0x33'):_0x1174('0x33'),'variables':this['variables'][_0x2a05f6[_0x1174('0x29')]],'motionChannel':_0x1174('0x34')};}_[_0x1174('0x35')](this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]],_[_0x1174('0x36')](_0x2a05f6,[_0x1174('0x37'),_0x1174('0x38')]));logger[_0x1174('0x2c')](_0x1174('0x39'),_0x2a05f6[_0x1174('0x29')],util[_0x1174('0x2e')](this['channels'][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]],{'showHidden':![],'depth':null}));ami['emit'](_0x1174('0x3a'),this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]]);var _0x43456f={'id':this[_0x1174('0xc')][_0x2a05f6['interface']]['id'],'calleridnum':this['channels'][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]][_0x1174('0x3b')],'queue':this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6[_0x1174('0x2b')]][_0x1174('0x31')],'variables':this[_0x1174('0x9')][_0x2a05f6[_0x1174('0x29')]][_0x2a05f6['destuniqueid']][_0x1174('0xd')]};logger['debug'](_0x1174('0x3c'),_0x2a05f6[_0x1174('0x29')],util[_0x1174('0x2e')](_0x43456f,{'showHidden':![],'depth':null}));this['emit'](util[_0x1174('0x3d')]('user:%s',_0x2a05f6[_0x1174('0x2a')]),_0x1174('0x3e'),_0x43456f);}}catch(_0x57cc72){logger['error'](_0x1174('0x3f'),_0x2a05f6[_0x1174('0x29')],util[_0x1174('0x2e')](_0x57cc72,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')]['syncAgentConnect']=function(_0x4227c4){try{if(this['isNotNull'](_0x4227c4)){if(this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]]){logger[_0x1174('0x2c')](_0x1174('0x40'),_0x4227c4[_0x1174('0x29')],util[_0x1174('0x2e')](_0x4227c4,{'showHidden':![],'depth':null}));for(var _0x1b199e in this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]]){if(this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1174('0x41')](_0x1b199e)){if(_0x4227c4[_0x1174('0x2b')]===_0x1b199e){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x4227c4[_0x1174('0x29')],_0x4227c4[_0x1174('0x2a')],_0x4227c4[_0x1174('0x2b')]);this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['agentconnectAt']=moment()['format'](_0x1174('0x2f'));this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x42')]=_0x4227c4[_0x1174('0x42')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x43')]=_0x4227c4[_0x1174('0x43')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x44')]=_0x4227c4[_0x1174('0x44')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x45')]=_0x4227c4[_0x1174('0x45')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x46')]=_0x4227c4[_0x1174('0x46')];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x47')]=_0x1174('0x48');if(this['voiceChannels'][this['channels'][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x29')]]){var _0x642f5f=this[_0x1174('0xa')][this['channels'][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x29')]]['routealias'];this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x49')]=_0x642f5f;_0x4227c4[_0x1174('0x49')]=_0x642f5f;}_[_0x1174('0x35')](this['agents'][_0x4227c4[_0x1174('0x4a')]],_[_0x1174('0x4b')](_0x4227c4,['queue',_0x1174('0x4c'),_0x1174('0x49')]));logger[_0x1174('0x2c')](_0x1174('0x4d'),_0x4227c4[_0x1174('0x29')],util[_0x1174('0x2e')](this['channels'][_0x4227c4[_0x1174('0x29')]][_0x4227c4['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x4e'),this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x4227c4['destuniqueid']]);logger[_0x1174('0x2c')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x4227c4[_0x1174('0x29')],util[_0x1174('0x2e')](this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x4227c4[_0x1174('0x2b')]],{'showHidden':![],'depth':null}));this[_0x1174('0x24')](util[_0x1174('0x3d')](_0x1174('0x4f'),_0x4227c4[_0x1174('0x2a')]),_0x1174('0x50'),this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x4227c4[_0x1174('0x2b')]]);}else if(!this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['agentringnoanswer']&&!this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x17')]){logger[_0x1174('0x27')](_0x1174('0x51'),_0x4227c4['uniqueid'],this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x2a')],_0x1b199e);this['channels'][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x13')]=!![];this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x52')]=moment()[_0x1174('0x3d')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['answeredelsewheredestinationuniqueid']=_0x4227c4['destuniqueid'];this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e][_0x1174('0x53')]=_0x4227c4[_0x1174('0x2a')];this['channels'][_0x4227c4[_0x1174('0x29')]][_0x1b199e]['lastevent']=_0x1174('0x54');this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e][_0x1174('0x55')]=_0x1174('0x54');logger['debug'](_0x1174('0x56'),_0x4227c4['uniqueid'],util['inspect'](this[_0x1174('0x9')][_0x4227c4['uniqueid']][_0x1b199e],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x57'),this[_0x1174('0x9')][_0x4227c4[_0x1174('0x29')]][_0x1b199e]);}}}}}}catch(_0x53f525){logger['error'](_0x1174('0x58'),_0x4227c4['uniqueid'],util[_0x1174('0x2e')](_0x53f525,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x14')]=function(_0x41945c){try{if(this['isNotNull'](_0x41945c)){logger[_0x1174('0x2c')](_0x1174('0x59'),_0x41945c[_0x1174('0x29')],util[_0x1174('0x2e')](_0x41945c,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]]&&this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]]){logger[_0x1174('0x27')](_0x1174('0x5a'),_0x41945c[_0x1174('0x29')],_0x41945c[_0x1174('0x2a')],_0x41945c[_0x1174('0x2b')]);this['channels'][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]][_0x1174('0x13')]=!![];this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]][_0x1174('0x52')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]][_0x1174('0x47')]='rejected';this[_0x1174('0x9')][_0x41945c['uniqueid']][_0x41945c['destuniqueid']][_0x1174('0x55')]=_0x1174('0x5b');logger['debug'](_0x1174('0x5c'),_0x41945c[_0x1174('0x29')],util[_0x1174('0x2e')](this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x5d'),this[_0x1174('0x9')][_0x41945c[_0x1174('0x29')]][_0x41945c[_0x1174('0x2b')]]);}}}catch(_0x528395){logger[_0x1174('0x5e')](_0x1174('0x5f'),_0x41945c[_0x1174('0x29')],util[_0x1174('0x2e')](_0x528395,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x16')]=function(_0x33c1ef){try{if(this['isNotNull'](_0x33c1ef)){logger[_0x1174('0x2c')](_0x1174('0x60'),_0x33c1ef[_0x1174('0x29')],util[_0x1174('0x2e')](_0x33c1ef,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]]){for(var _0x3ddf66 in this['channels'][_0x33c1ef[_0x1174('0x29')]]){if(this['channels'][_0x33c1ef['uniqueid']][_0x1174('0x41')](_0x3ddf66)&&!this[_0x1174('0x9')][_0x33c1ef['uniqueid']][_0x3ddf66][_0x1174('0x13')]&&!this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]['agentcomplete']){logger[_0x1174('0x27')](_0x1174('0x61'),_0x33c1ef[_0x1174('0x29')],this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66][_0x1174('0x2a')],_0x3ddf66);this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]['agentringnoanswer']=!![];this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66][_0x1174('0x52')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]['lastevent']='abandoned';this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66][_0x1174('0x55')]=_0x1174('0x62');logger[_0x1174('0x2c')](_0x1174('0x63'),_0x33c1ef['uniqueid'],util[_0x1174('0x2e')](this['channels'][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x64'),this[_0x1174('0x9')][_0x33c1ef[_0x1174('0x29')]][_0x3ddf66]);}}}}}catch(_0x6f2e59){logger['error'](_0x1174('0x65'),_0x33c1ef['uniqueid'],util[_0x1174('0x2e')](_0x6f2e59,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x18')]=function(_0x1b78c0){try{if(this[_0x1174('0x25')](_0x1b78c0)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x1b78c0[_0x1174('0x29')],util['inspect'](_0x1b78c0,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x1b78c0['uniqueid']]){for(var _0x17b630 in this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]]){if(this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x1174('0x41')](_0x17b630)){if(this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x66')]&&!this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x17')]){logger[_0x1174('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x1b78c0[_0x1174('0x29')],this[_0x1174('0x9')][_0x1b78c0['uniqueid']][_0x17b630][_0x1174('0x2a')],_0x17b630);this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630]['agentcomplete']=!![];this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x67')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630]['lastevent']=_0x1174('0x68');this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x55')]=_0x1b78c0['reason']==_0x1174('0x69')?'agent':_0x1b78c0[_0x1174('0x55')];this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x6a')]=_0x1b78c0[_0x1174('0x6a')];if(this['voiceQueues'][_0x1b78c0[_0x1174('0x31')]]&&this[_0x1174('0xb')][_0x1b78c0[_0x1174('0x31')]][_0x1174('0x6b')]){this[_0x1174('0x9')][_0x1b78c0['uniqueid']][_0x17b630][_0x1174('0x6c')]=this[_0x1174('0xb')][_0x1b78c0['queue']][_0x1174('0x6d')];this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x17b630][_0x1174('0x6e')]=!![];}this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]]=_[_0x1174('0x36')](this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]],['queue',_0x1174('0x4c')]);logger[_0x1174('0x2c')](_0x1174('0x6f'),_0x1b78c0['uniqueid'],util[_0x1174('0x2e')](this['channels'][_0x1b78c0[_0x1174('0x29')]][_0x17b630],{'showHidden':![],'depth':null}));ami[_0x1174('0x24')](_0x1174('0x70'),this[_0x1174('0x9')][_0x1b78c0[_0x1174('0x29')]][_0x17b630]);logger[_0x1174('0x2c')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x1b78c0[_0x1174('0x29')],util[_0x1174('0x2e')]({'id':this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]]['id'],'destaccountcode':_0x1b78c0['destaccountcode']},{'showHidden':![],'depth':null}));this[_0x1174('0x24')](util['format']('user:%s',_0x1b78c0[_0x1174('0x2a')]),_0x1174('0x71'),{'id':this[_0x1174('0xc')][_0x1b78c0[_0x1174('0x4a')]]['id'],'destaccountcode':_0x1b78c0[_0x1174('0x72')]});}}}}}}catch(_0x59e9b3){logger[_0x1174('0x5e')](_0x1174('0x73'),_0x1b78c0[_0x1174('0x29')],util[_0x1174('0x2e')](_0x59e9b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x1a')]=function(_0x2045f1){try{if(this[_0x1174('0x25')](_0x2045f1)){logger['debug'](_0x1174('0x74'),_0x2045f1['uniqueid'],util[_0x1174('0x2e')](_0x2045f1,{'showHidden':![],'depth':null}));this[_0x1174('0x75')](_0x2045f1[_0x1174('0x29')],_[_0x1174('0x76')](_0x2045f1[_0x1174('0x77')])[0x0],_0x2045f1['value']);if(this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]]){for(var _0x3d5c29 in this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]]){if(this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]]['hasOwnProperty'](_0x3d5c29)){logger[_0x1174('0x27')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x2045f1[_0x1174('0x29')],_0x3d5c29,_['keys'](_0x2045f1[_0x1174('0x77')])[0x0],_0x2045f1[_0x1174('0x78')]);if(_[_0x1174('0x26')](this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]][_0x3d5c29][_0x1174('0xd')])){this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]][_0x3d5c29][_0x1174('0xd')]={};}this[_0x1174('0x9')][_0x2045f1[_0x1174('0x29')]][_0x3d5c29][_0x1174('0xd')]=this[_0x1174('0xd')][_0x2045f1[_0x1174('0x29')]];}}}}}catch(_0x36671e){logger[_0x1174('0x5e')](_0x1174('0x79'),_0x2045f1[_0x1174('0x29')],util[_0x1174('0x2e')](_0x36671e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x75')]=function(_0x244df6,_0x1c16cc,_0x3b1db5){var _0x308fc1=[_0x1174('0x7a'),_0x1174('0x7b'),'rtpaudioqosjitter',_0x1174('0x7c'),_0x1174('0x7d'),_0x1174('0x7e'),_0x1174('0x7f'),_0x1174('0x80'),'sipcallid','sipuri',_0x1174('0x81'),'bridgepvtcallid',_0x1174('0x82'),_0x1174('0x83'),_0x1174('0x84'),'memberlastcall',_0x1174('0x2a'),_0x1174('0x85'),'memberrealtime'];if(!_[_0x1174('0x86')](_0x1c16cc)&&!_[_0x1174('0x87')](_0x308fc1,_0x1c16cc)){if(_[_0x1174('0x26')](this[_0x1174('0xd')][_0x244df6])){this[_0x1174('0xd')][_0x244df6]={};}this['variables'][_0x244df6][_0x1c16cc]=_0x3b1db5;}};VoiceAgentReport['prototype'][_0x1174('0x88')]=function(_0x37389b){try{if(this[_0x1174('0x25')](_0x37389b)){logger[_0x1174('0x2c')](_0x1174('0x89'),_0x37389b['uniqueid'],util['inspect'](_0x37389b,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x37389b['uniqueid']]){for(var _0x119757 in this[_0x1174('0x9')][_0x37389b[_0x1174('0x29')]]){if(this[_0x1174('0x9')][_0x37389b['uniqueid']][_0x1174('0x41')](_0x119757)){if(this[_0x1174('0x9')][_0x37389b[_0x1174('0x29')]][_0x119757][_0x1174('0x55')]=='transfer'&&this[_0x1174('0x9')][_0x37389b[_0x1174('0x29')]][_0x119757][_0x1174('0x17')]){logger[_0x1174('0x27')](_0x1174('0x8a'),_0x37389b[_0x1174('0x29')],_0x119757);this['channels'][_0x37389b[_0x1174('0x29')]][_0x119757][_0x1174('0x67')]=moment()[_0x1174('0x3d')](_0x1174('0x2f'));}}}logger[_0x1174('0x2c')](_0x1174('0x8b'),_0x37389b['uniqueid'],util[_0x1174('0x2e')](_[_0x1174('0x8c')](this['channels'][_0x37389b['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x1174('0x24')]('custom:voiceAgentReport',_['values'](this['channels'][_0x37389b[_0x1174('0x29')]]));delete this[_0x1174('0x9')][_0x37389b['uniqueid']];}if(this[_0x1174('0xd')][_0x37389b[_0x1174('0x29')]]){delete this['variables'][_0x37389b[_0x1174('0x29')]];}}}catch(_0x156727){logger[_0x1174('0x5e')](_0x1174('0x8d'),_0x37389b[_0x1174('0x29')],util[_0x1174('0x2e')](_0x156727,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAttendedTransfer']=function(_0x1b93d6){try{if(this[_0x1174('0x25')](_0x1b93d6)){logger[_0x1174('0x2c')](_0x1174('0x8e'),_0x1b93d6[_0x1174('0x29')],util['inspect'](_0x1b93d6,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]]){for(var _0x3293c7 in this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]]){if(this['channels'][_0x1b93d6[_0x1174('0x8f')]]['hasOwnProperty'](_0x3293c7)){if(_0x1b93d6[_0x1174('0x90')]===_0x3293c7){logger[_0x1174('0x27')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x1b93d6[_0x1174('0x29')],this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x2a')],_0x3293c7);var _0x52abf2=moment();this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x17')]=!![];this['channels'][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7]['agentcompleteAt']=moment()[_0x1174('0x3d')](_0x1174('0x2f'));this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x47')]='complete';this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x55')]=_0x1174('0x69');this['channels'][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7]['talktime']=_0x52abf2['diff'](this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]][_0x3293c7][_0x1174('0x66')],_0x1174('0x91'));}}}}if(this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x92')]]){var _0x3c7949=this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x92')]];this['channels'][_0x1b93d6[_0x1174('0x92')]]=this[_0x1174('0x9')][_0x1b93d6[_0x1174('0x8f')]];this['channels'][_0x1b93d6[_0x1174('0x8f')]]=_0x3c7949;}}}catch(_0x17568d){logger[_0x1174('0x5e')](_0x1174('0x93'),_0x1b93d6[_0x1174('0x29')],util[_0x1174('0x2e')](_0x17568d,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x1174('0x22')]=function(_0x14c71b){try{if(this[_0x1174('0x25')](_0x14c71b)){logger[_0x1174('0x2c')](_0x1174('0x94'),_0x14c71b['uniqueid'],util[_0x1174('0x2e')](_0x14c71b,{'showHidden':![],'depth':null}));if(this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]]){for(var _0x2e4fa1 in this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]]){if(this[_0x1174('0x9')][_0x14c71b['transfereeuniqueid']][_0x1174('0x41')](_0x2e4fa1)){if(_0x14c71b[_0x1174('0x95')]===_0x2e4fa1){logger[_0x1174('0x27')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x14c71b['uniqueid'],this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x2a')],_0x2e4fa1);var _0x411a4f=moment();this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x17')]=!![];this[_0x1174('0x9')][_0x14c71b['transfereeuniqueid']][_0x2e4fa1]['agentcompleteAt']=_0x411a4f;this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x47')]=_0x1174('0x68');this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x55')]=_0x1174('0x69');this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x6a')]=_0x411a4f[_0x1174('0x96')](this[_0x1174('0x9')][_0x14c71b[_0x1174('0x8f')]][_0x2e4fa1][_0x1174('0x66')],_0x1174('0x91'));}}}}}}catch(_0x2e000c){logger['error'](_0x1174('0x97'),_0x14c71b[_0x1174('0x29')],util[_0x1174('0x2e')](_0x2e000c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')]['syncMusicOnHoldStart']=function(_0x55a761){var _0x117e46='';try{if(this['isNotNull'](_0x55a761)){logger[_0x1174('0x2c')](_0x1174('0x98'),_0x55a761['uniqueid'],util[_0x1174('0x2e')](_0x55a761,{'showHidden':![],'depth':null}));if(_0x55a761[_0x1174('0x99')]){_0x117e46=_0x55a761[_0x1174('0x99')][_0x1174('0x9a')](0x0,_0x55a761[_0x1174('0x99')][_0x1174('0x9b')]('-'));if(this[_0x1174('0xc')][_0x117e46]){logger['info'](_0x1174('0x9c'),_0x55a761[_0x1174('0x29')],_0x117e46);this[_0x1174('0xc')][_0x117e46][_0x1174('0x9d')]=!![];}}}}catch(_0xc76231){logger[_0x1174('0x5e')](_0x1174('0x9e'),_0x55a761[_0x1174('0x29')],util[_0x1174('0x2e')](_0xc76231,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x1174('0x23')][_0x1174('0x1f')]=function(_0x32d011){var _0x50a3ad='';try{if(this[_0x1174('0x25')](_0x32d011)){logger[_0x1174('0x2c')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x32d011[_0x1174('0x29')],util[_0x1174('0x2e')](_0x32d011,{'showHidden':![],'depth':null}));if(_0x32d011[_0x1174('0x99')]){_0x50a3ad=_0x32d011[_0x1174('0x99')]['substring'](0x0,_0x32d011['channel'][_0x1174('0x9b')]('-'));if(this[_0x1174('0xc')][_0x50a3ad]){logger['info'](_0x1174('0x9f'),_0x32d011['uniqueid'],_0x50a3ad);this[_0x1174('0xc')][_0x50a3ad][_0x1174('0x9d')]=![];}}}}catch(_0x19d52d){logger[_0x1174('0x5e')](_0x1174('0xa0'),_0x32d011[_0x1174('0x29')],util[_0x1174('0x2e')](_0x19d52d,{'showHidden':![],'depth':null}));}};module[_0x1174('0xa1')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff