// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
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VoiceAgentReport(_0x441e3a){this[_0x0a9e('0x8')]={};this['voiceChannels']=_0x441e3a['channels'];this[_0x0a9e('0x9')]=_0x441e3a['voiceQueues'];this['agents']=_0x441e3a[_0x0a9e('0xa')];this[_0x0a9e('0xb')]={};ami['on'](_0x0a9e('0xc'),this[_0x0a9e('0xd')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0xf'),this['syncAgentConnect']['bind'](this));ami['on']('agentringnoanswer',this['syncAgentRingNoAnswer'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x10'),this[_0x0a9e('0x11')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x12'),this[_0x0a9e('0x13')]['bind'](this));ami['on'](_0x0a9e('0x14'),this[_0x0a9e('0x15')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x16'),this[_0x0a9e('0x17')][_0x0a9e('0xe')](this));ami['on']('musiconholdstart',this[_0x0a9e('0x18')]['bind'](this));ami['on'](_0x0a9e('0x19'),this['syncMusicOnHoldStop'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x1a'),this['syncAttendedTransfer'][_0x0a9e('0xe')](this));ami['on']('blindtransfer',this[_0x0a9e('0x1b')][_0x0a9e('0xe')](this));}VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1d')]=function(_0x31b1ca,_0x2eb11f,_0x530eb7){io['to'](_0x31b1ca)[_0x0a9e('0x1d')](_0x2eb11f,_0x530eb7);};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1e')]=function(_0x1c696a){return 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if(!this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]&&!this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x4c1c0e[_0x0a9e('0x26')],this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['membername'],_0x148f55);this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]=!![];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheredestinationuniqueid']=_0x4c1c0e[_0x0a9e('0x22')];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheremembername']=_0x4c1c0e[_0x0a9e('0x21')];this['channels'][_0x4c1c0e['uniqueid']][_0x148f55]['lastevent']=_0x0a9e('0x4d');this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4e')]=_0x0a9e('0x4d');logger[_0x0a9e('0x23')](_0x0a9e('0x4f'),_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x4c1c0e['uniqueid']][_0x148f55],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x50'),this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]);}}}}}}catch(_0xb83dfd){logger[_0x0a9e('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0xb83dfd,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x51')]=function(_0x5cc8fb){try{if(this[_0x0a9e('0x1e')](_0x5cc8fb)){logger['debug']('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5cc8fb['uniqueid'],util[_0x0a9e('0x25')](_0x5cc8fb,{'showHidden':![],'depth':null}));if(this['channels'][_0x5cc8fb[_0x0a9e('0x26')]]&&this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]){logger[_0x0a9e('0x20')](_0x0a9e('0x52'),_0x5cc8fb['uniqueid'],_0x5cc8fb[_0x0a9e('0x21')],_0x5cc8fb['destuniqueid']);this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x5cc8fb['uniqueid']][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x53')]=_0x0a9e('0x54');this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb['destuniqueid']][_0x0a9e('0x4e')]=_0x0a9e('0x54');logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x5cc8fb[_0x0a9e('0x26')],util['inspect'](this['channels'][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x55'),this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]);}}}catch(_0x54a37d){logger[_0x0a9e('0x37')](_0x0a9e('0x56'),_0x5cc8fb[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x54a37d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x11')]=function(_0x320898){try{if(this[_0x0a9e('0x1e')](_0x320898)){logger[_0x0a9e('0x23')](_0x0a9e('0x57'),_0x320898['uniqueid'],util[_0x0a9e('0x25')](_0x320898,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){for(var 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this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){if(this['channels'][_0x320898[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x4edbb0)&&!this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4b')]&&!this['channels'][_0x320898['uniqueid']][_0x4edbb0]['agentcomplete']){logger[_0x0a9e('0x20')](_0x0a9e('0x59'),_0x320898[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x21')],_0x4edbb0);this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this['channels'][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x53')]='abandoned';this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4e')]=_0x0a9e('0x5a');logger['debug'](_0x0a9e('0x5b'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x320898['uniqueid']][_0x4edbb0],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x5c'),this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]);}}}}}catch(_0x4abc8f){logger[_0x0a9e('0x37')](_0x0a9e('0x5d'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x4abc8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x13')]=function(_0x40fc56){try{if(this[_0x0a9e('0x1e')](_0x40fc56)){logger[_0x0a9e('0x23')](_0x0a9e('0x5e'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x40fc56,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){for(var _0x5b35db in this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x0a9e('0x58')](_0x5b35db)){if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x3c')]&&!this['channels'][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x12')]){logger[_0x0a9e('0x20')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x40fc56[_0x0a9e('0x26')],this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x21')],_0x5b35db);this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x4e')]=_0x40fc56[_0x0a9e('0x4e')]=='transfer'?_0x0a9e('0x61'):_0x40fc56['reason'];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x62')]=_0x40fc56[_0x0a9e('0x62')];if(this['voiceQueues'][_0x40fc56['queue']]&&this[_0x0a9e('0x9')][_0x40fc56[_0x0a9e('0x28')]][_0x0a9e('0x63')]){this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x64')]=this['voiceQueues'][_0x40fc56['queue']][_0x0a9e('0x65')];this['channels'][_0x40fc56['uniqueid']][_0x5b35db]['agentacw']=!![];}this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]=_[_0x0a9e('0x2d')](this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]],[_0x0a9e('0x28'),'destconnectedlinenum']);logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db],{'showHidden':![],'depth':null}));ami['emit'](_0x0a9e('0x66'),this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db]);logger['debug'](_0x0a9e('0x67'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')]({'id':this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]},{'showHidden':![],'depth':null}));this[_0x0a9e('0x1d')](util[_0x0a9e('0x35')]('user:%s',_0x40fc56[_0x0a9e('0x21')]),_0x0a9e('0x69'),{'id':this['agents'][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]});}}}}}}catch(_0x3a1974){logger['error'](_0x0a9e('0x6a'),_0x40fc56['uniqueid'],util[_0x0a9e('0x25')](_0x3a1974,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x15')]=function(_0x1f29bd){try{if(this[_0x0a9e('0x1e')](_0x1f29bd)){logger[_0x0a9e('0x23')](_0x0a9e('0x6b'),_0x1f29bd[_0x0a9e('0x26')],util['inspect'](_0x1f29bd,{'showHidden':![],'depth':null}));this[_0x0a9e('0x6c')](_0x1f29bd[_0x0a9e('0x26')],_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){for(var _0x33f0c9 in this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x33f0c9)){logger['info'](_0x0a9e('0x70'),_0x1f29bd[_0x0a9e('0x26')],_0x33f0c9,_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(_['isUndefined'](this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9]['variables'])){this[_0x0a9e('0x8')][_0x1f29bd['uniqueid']][_0x33f0c9][_0x0a9e('0xb')]={};}this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9][_0x0a9e('0xb')]=this['variables'][_0x1f29bd[_0x0a9e('0x26')]];}}}}}catch(_0x4cf72d){logger[_0x0a9e('0x37')](_0x0a9e('0x71'),_0x1f29bd['uniqueid'],util[_0x0a9e('0x25')](_0x4cf72d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x6c')]=function(_0x4ab276,_0x4c788f,_0x1b82b7){var _0x6ba2be=[_0x0a9e('0x72'),_0x0a9e('0x73'),_0x0a9e('0x74'),_0x0a9e('0x75'),_0x0a9e('0x76'),_0x0a9e('0x77'),_0x0a9e('0x78'),'rtpaudioqosrttbridged',_0x0a9e('0x79'),'sipuri',_0x0a9e('0x7a'),_0x0a9e('0x7b'),_0x0a9e('0x7c'),_0x0a9e('0x7d'),_0x0a9e('0x7e'),'memberlastcall',_0x0a9e('0x21'),_0x0a9e('0x7f'),_0x0a9e('0x80')];if(!_[_0x0a9e('0x81')](_0x4c788f)&&!_[_0x0a9e('0x82')](_0x6ba2be,_0x4c788f)){if(_['isUndefined'](this['variables'][_0x4ab276])){this[_0x0a9e('0xb')][_0x4ab276]={};}this['variables'][_0x4ab276][_0x4c788f]=_0x1b82b7;}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x17')]=function(_0x4672e1){try{if(this[_0x0a9e('0x1e')](_0x4672e1)){logger[_0x0a9e('0x23')](_0x0a9e('0x83'),_0x4672e1['uniqueid'],util['inspect'](_0x4672e1,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']]){for(var _0x2469d1 in this['channels'][_0x4672e1[_0x0a9e('0x26')]]){if(this['channels'][_0x4672e1['uniqueid']][_0x0a9e('0x58')](_0x2469d1)){if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']][_0x2469d1][_0x0a9e('0x4e')]==_0x0a9e('0x84')&&this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x4672e1[_0x0a9e('0x26')],_0x2469d1);this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x0a9e('0x23')](_0x0a9e('0x85'),_0x4672e1['uniqueid'],util[_0x0a9e('0x25')](_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]),{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x87'),_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]));delete this[_0x0a9e('0x8')][_0x4672e1['uniqueid']];}if(this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]]){delete this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]];}}}catch(_0x1d0b02){logger['error']('[%s][voiceAgentReport][hangup]',_0x4672e1[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x1d0b02,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x88')]=function(_0x34f7b5){try{if(this['isNotNull'](_0x34f7b5)){logger[_0x0a9e('0x23')](_0x0a9e('0x89'),_0x34f7b5[_0x0a9e('0x26')],util['inspect'](_0x34f7b5,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]){for(var _0x2144ca in this['channels'][_0x34f7b5[_0x0a9e('0x8a')]]){if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]]['hasOwnProperty'](_0x2144ca)){if(_0x34f7b5[_0x0a9e('0x8b')]===_0x2144ca){logger['info'](_0x0a9e('0x8c'),_0x34f7b5[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x21')],_0x2144ca);var _0x1bee04=moment();this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca]['lastevent']='complete';this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x4e')]=_0x0a9e('0x84');this['channels'][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x62')]=_0x1bee04[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]]){var _0x5d0e1f=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]];this[_0x0a9e('0x8')][_0x34f7b5['secondtransfereruniqueid']]=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]];this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]=_0x5d0e1f;}}}catch(_0x303f75){logger[_0x0a9e('0x37')](_0x0a9e('0x90'),_0x34f7b5[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x303f75,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x1b')]=function(_0x289e65){try{if(this['isNotNull'](_0x289e65)){logger[_0x0a9e('0x23')](_0x0a9e('0x91'),_0x289e65[_0x0a9e('0x26')],util['inspect'](_0x289e65,{'showHidden':![],'depth':null}));if(this['channels'][_0x289e65['transfereeuniqueid']]){for(var _0x1015aa in this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']]){if(this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x0a9e('0x58')](_0x1015aa)){if(_0x289e65['transfereruniqueid']===_0x1015aa){logger[_0x0a9e('0x20')](_0x0a9e('0x92'),_0x289e65[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x21')],_0x1015aa);var _0x40e6e7=moment();this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['agentcomplete']=!![];this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x5f')]=_0x40e6e7;this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x4e')]=_0x0a9e('0x84');this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['talktime']=_0x40e6e7[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}}}catch(_0x2be526){logger[_0x0a9e('0x37')](_0x0a9e('0x93'),_0x289e65[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2be526,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x18')]=function(_0x88b25f){var _0x2ff265='';try{if(this[_0x0a9e('0x1e')](_0x88b25f)){logger[_0x0a9e('0x23')](_0x0a9e('0x94'),_0x88b25f[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x88b25f,{'showHidden':![],'depth':null}));if(_0x88b25f['channel']){_0x2ff265=_0x88b25f[_0x0a9e('0x95')][_0x0a9e('0x96')](0x0,_0x88b25f[_0x0a9e('0x95')]['lastIndexOf']('-'));if(this[_0x0a9e('0xa')][_0x2ff265]){logger[_0x0a9e('0x20')](_0x0a9e('0x97'),_0x88b25f[_0x0a9e('0x26')],_0x2ff265);this[_0x0a9e('0xa')][_0x2ff265][_0x0a9e('0x98')]=!![];}}}}catch(_0x424f1b){logger[_0x0a9e('0x37')](_0x0a9e('0x99'),_0x88b25f[_0x0a9e('0x26')],util['inspect'](_0x424f1b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x9a')]=function(_0x15a9ed){var _0x3db98f='';try{if(this[_0x0a9e('0x1e')](_0x15a9ed)){logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x15a9ed[_0x0a9e('0x26')],util['inspect'](_0x15a9ed,{'showHidden':![],'depth':null}));if(_0x15a9ed['channel']){_0x3db98f=_0x15a9ed['channel'][_0x0a9e('0x96')](0x0,_0x15a9ed[_0x0a9e('0x95')][_0x0a9e('0x9b')]('-'));if(this[_0x0a9e('0xa')][_0x3db98f]){logger['info'](_0x0a9e('0x9c'),_0x15a9ed[_0x0a9e('0x26')],_0x3db98f);this[_0x0a9e('0xa')][_0x3db98f][_0x0a9e('0x98')]=![];}}}}catch(_0x2c8d1d){logger['error']('[%s][voiceAgentReport][musiconholdstop]',_0x15a9ed[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2c8d1d,{'showHidden':![],'depth':null}));}};module[_0x0a9e('0x9d')]=VoiceAgentReport;
\ No newline at end of file
+var _0x0ef6=['memberlastcall','memberpenalty','memberrealtime','includes','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','values','custom:voiceAgentReport','[%s][voiceAgentReport][hangup]','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','diff','seconds','secondtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','complete','transfer','[%s][voiceAgentReport][blindtransfer]','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','exports','lodash','moment','util','ioredis','../../../config/logger','ami','redis','localhost','socket.io-emitter','channels','voiceChannels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','bind','syncAgentConnect','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','varset','syncVarSet','syncHangup','musiconholdstart','syncMusicOnHoldStart','syncMusicOnHoldStop','syncAttendedTransfer','blindtransfer','syncBlindTransfer','emit','prototype','isNotNull','isUndefined','uniqueid','destuniqueid','inspect','YYYY-MM-DD\x20HH:mm:ss','queue','type','inbound','voice','event','privilege','debug','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','custom:agentcalled','interface','calleridnum','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','format','user:%s','membername','error','[%s][voiceAgentReport][agentcalled]','[%s][voiceAgentReport][agentconnect]\x20event:','hasOwnProperty','info','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connectedlinename','connectedlinenum','destchannelstatedesc','holdtime','lastevent','routealias','merge','pick','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:','user:agentconnect','agentringnoanswer','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername','answered_elsewhere','reason','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentringnoanswer]\x20event:','agentringnoanswerAt','rejected','[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:','custom:agentringnoanswer','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','[%s][voiceAgentReport][queuecallerabandon]','[%s][voiceAgentReport][agentcomplete]\x20event:','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','agent','talktime','acw','acwTimeout','omit','destconnectedlinenum','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','destaccountcode','user:agentcomplete','[%s][voiceAgentReport][agentcomplete]','variable','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','keys','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','bridgepeer','memberdynamic','memberinterface'];(function(_0x1ca9e9,_0x1c4391){var _0x309f3c=function(_0x5ab318){while(--_0x5ab318){_0x1ca9e9['push'](_0x1ca9e9['shift']());}};_0x309f3c(++_0x1c4391);}(_0x0ef6,0xb5));var _0x60ef=function(_0x1c15f1,_0x55f61d){_0x1c15f1=_0x1c15f1-0x0;var _0x31d3ab=_0x0ef6[_0x1c15f1];return _0x31d3ab;};'use strict';var _=require(_0x60ef('0x0'));var moment=require(_0x60ef('0x1'));var util=require(_0x60ef('0x2'));var Redis=require(_0x60ef('0x3'));var config=require('../../../config/environment');var logger=require(_0x60ef('0x4'))(_0x60ef('0x5'));var ami=require('../ami');config[_0x60ef('0x6')]=_['defaults'](config[_0x60ef('0x6')],{'host':_0x60ef('0x7'),'port':0x18eb});var io=require(_0x60ef('0x8'))(new Redis(config['redis']));function VoiceAgentReport(_0x16225e){this[_0x60ef('0x9')]={};this[_0x60ef('0xa')]=_0x16225e[_0x60ef('0x9')];this['voiceQueues']=_0x16225e[_0x60ef('0xb')];this[_0x60ef('0xc')]=_0x16225e[_0x60ef('0xc')];this[_0x60ef('0xd')]={};ami['on'](_0x60ef('0xe'),this[_0x60ef('0xf')][_0x60ef('0x10')](this));ami['on']('agentconnect',this[_0x60ef('0x11')][_0x60ef('0x10')](this));ami['on']('agentringnoanswer',this[_0x60ef('0x12')][_0x60ef('0x10')](this));ami['on'](_0x60ef('0x13'),this[_0x60ef('0x14')][_0x60ef('0x10')](this));ami['on'](_0x60ef('0x15'),this[_0x60ef('0x16')]['bind'](this));ami['on'](_0x60ef('0x17'),this[_0x60ef('0x18')][_0x60ef('0x10')](this));ami['on']('hangup',this[_0x60ef('0x19')][_0x60ef('0x10')](this));ami['on'](_0x60ef('0x1a'),this[_0x60ef('0x1b')][_0x60ef('0x10')](this));ami['on']('musiconholdstop',this[_0x60ef('0x1c')]['bind'](this));ami['on']('attendedtransfer',this[_0x60ef('0x1d')][_0x60ef('0x10')](this));ami['on'](_0x60ef('0x1e'),this[_0x60ef('0x1f')][_0x60ef('0x10')](this));}VoiceAgentReport['prototype'][_0x60ef('0x20')]=function(_0x34da54,_0x322acc,_0xa37530){io['to'](_0x34da54)[_0x60ef('0x20')](_0x322acc,_0xa37530);};VoiceAgentReport[_0x60ef('0x21')][_0x60ef('0x22')]=function(_0x14becc){return _0x14becc!==null&&!_[_0x60ef('0x23')](_0x14becc);};VoiceAgentReport[_0x60ef('0x21')][_0x60ef('0xf')]=function(_0x4ca7fc){try{if(this['isNotNull'](_0x4ca7fc)){logger['info']('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x4ca7fc[_0x60ef('0x24')],_0x4ca7fc['membername'],_0x4ca7fc[_0x60ef('0x25')]);logger['debug']('[%s][voiceAgentReport][agentcalled]\x20event:',_0x4ca7fc[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x4ca7fc,{'showHidden':![],'depth':null}));if(_[_0x60ef('0x23')](this[_0x60ef('0x9')][_0x4ca7fc[_0x60ef('0x24')]])){this[_0x60ef('0x9')][_0x4ca7fc[_0x60ef('0x24')]]={};}if(_[_0x60ef('0x23')](this['channels'][_0x4ca7fc[_0x60ef('0x24')]][_0x4ca7fc[_0x60ef('0x25')]])){this[_0x60ef('0x9')][_0x4ca7fc[_0x60ef('0x24')]][_0x4ca7fc[_0x60ef('0x25')]]={'agentcalledAt':moment()['format'](_0x60ef('0x27')),'lastevent':'called','mandatoryDisposition':this[_0x60ef('0xb')][_0x4ca7fc[_0x60ef('0x28')]]?this['voiceQueues'][_0x4ca7fc['queue']]['mandatoryDisposition']||![]:![],'type':this[_0x60ef('0xb')][_0x4ca7fc['queue']]?this[_0x60ef('0xb')][_0x4ca7fc[_0x60ef('0x28')]][_0x60ef('0x29')]||'inbound':_0x60ef('0x2a'),'variables':this[_0x60ef('0xd')][_0x4ca7fc['uniqueid']],'motionChannel':_0x60ef('0x2b')};}_['merge'](this[_0x60ef('0x9')][_0x4ca7fc[_0x60ef('0x24')]][_0x4ca7fc[_0x60ef('0x25')]],_['omit'](_0x4ca7fc,[_0x60ef('0x2c'),_0x60ef('0x2d')]));logger[_0x60ef('0x2e')](_0x60ef('0x2f'),_0x4ca7fc[_0x60ef('0x24')],util['inspect'](this[_0x60ef('0x9')][_0x4ca7fc['uniqueid']][_0x4ca7fc['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0x60ef('0x30'),this[_0x60ef('0x9')][_0x4ca7fc[_0x60ef('0x24')]][_0x4ca7fc['destuniqueid']]);var _0x1cffed={'id':this[_0x60ef('0xc')][_0x4ca7fc[_0x60ef('0x31')]]['id'],'calleridnum':this[_0x60ef('0x9')][_0x4ca7fc[_0x60ef('0x24')]][_0x4ca7fc[_0x60ef('0x25')]][_0x60ef('0x32')],'queue':this['channels'][_0x4ca7fc[_0x60ef('0x24')]][_0x4ca7fc['destuniqueid']][_0x60ef('0x28')],'variables':this[_0x60ef('0x9')][_0x4ca7fc['uniqueid']][_0x4ca7fc[_0x60ef('0x25')]][_0x60ef('0xd')]};logger[_0x60ef('0x2e')](_0x60ef('0x33'),_0x4ca7fc[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x1cffed,{'showHidden':![],'depth':null}));this[_0x60ef('0x20')](util[_0x60ef('0x34')](_0x60ef('0x35'),_0x4ca7fc[_0x60ef('0x36')]),'user:called',_0x1cffed);}}catch(_0x29abaa){logger[_0x60ef('0x37')](_0x60ef('0x38'),_0x4ca7fc[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x29abaa,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x60ef('0x11')]=function(_0x121f94){try{if(this[_0x60ef('0x22')](_0x121f94)){if(this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]]){logger[_0x60ef('0x2e')](_0x60ef('0x39'),_0x121f94[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x121f94,{'showHidden':![],'depth':null}));for(var _0x26aca4 in this['channels'][_0x121f94['uniqueid']]){if(this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x60ef('0x3a')](_0x26aca4)){if(_0x121f94[_0x60ef('0x25')]===_0x26aca4){logger[_0x60ef('0x3b')](_0x60ef('0x3c'),_0x121f94[_0x60ef('0x24')],_0x121f94[_0x60ef('0x36')],_0x121f94[_0x60ef('0x25')]);this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x3d')]=moment()[_0x60ef('0x34')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x3e')]=_0x121f94['connectedlinename'];this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x3f')]=_0x121f94[_0x60ef('0x3f')];this['channels'][_0x121f94[_0x60ef('0x24')]][_0x26aca4]['destchannelstate']=_0x121f94['destchannelstate'];this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x40')]=_0x121f94[_0x60ef('0x40')];this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x41')]=_0x121f94['holdtime'];this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x42')]='connect';if(this[_0x60ef('0xa')][this['channels'][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x24')]]){var _0x30b87e=this[_0x60ef('0xa')][this[_0x60ef('0x9')][_0x121f94['uniqueid']][_0x26aca4][_0x60ef('0x24')]][_0x60ef('0x43')];this[_0x60ef('0x9')][_0x121f94['uniqueid']][_0x26aca4][_0x60ef('0x43')]=_0x30b87e;_0x121f94['routealias']=_0x30b87e;}_[_0x60ef('0x44')](this[_0x60ef('0xc')][_0x121f94[_0x60ef('0x31')]],_[_0x60ef('0x45')](_0x121f94,[_0x60ef('0x28'),'destconnectedlinenum',_0x60ef('0x43')]));logger[_0x60ef('0x2e')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:',_0x121f94['uniqueid'],util[_0x60ef('0x26')](this['channels'][_0x121f94[_0x60ef('0x24')]][_0x121f94['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x60ef('0x20')]('custom:agentconnect',this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x121f94[_0x60ef('0x25')]]);logger[_0x60ef('0x2e')](_0x60ef('0x46'),_0x121f94[_0x60ef('0x24')],util[_0x60ef('0x26')](this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x121f94[_0x60ef('0x25')]],{'showHidden':![],'depth':null}));this['emit'](util[_0x60ef('0x34')](_0x60ef('0x35'),_0x121f94[_0x60ef('0x36')]),_0x60ef('0x47'),this['channels'][_0x121f94[_0x60ef('0x24')]][_0x121f94[_0x60ef('0x25')]]);}else if(!this[_0x60ef('0x9')][_0x121f94['uniqueid']][_0x26aca4][_0x60ef('0x48')]&&!this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x15')]){logger[_0x60ef('0x3b')](_0x60ef('0x49'),_0x121f94[_0x60ef('0x24')],this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4]['membername'],_0x26aca4);this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4]['agentringnoanswer']=!![];this[_0x60ef('0x9')][_0x121f94['uniqueid']][_0x26aca4]['agentringnoanswerAt']=moment()[_0x60ef('0x34')](_0x60ef('0x27'));this['channels'][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x4a')]=_0x121f94[_0x60ef('0x25')];this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x4b')]=_0x121f94['membername'];this['channels'][_0x121f94[_0x60ef('0x24')]][_0x26aca4][_0x60ef('0x42')]=_0x60ef('0x4c');this[_0x60ef('0x9')][_0x121f94['uniqueid']][_0x26aca4][_0x60ef('0x4d')]=_0x60ef('0x4c');logger[_0x60ef('0x2e')](_0x60ef('0x4e'),_0x121f94[_0x60ef('0x24')],util['inspect'](this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4],{'showHidden':![],'depth':null}));ami[_0x60ef('0x20')](_0x60ef('0x4f'),this[_0x60ef('0x9')][_0x121f94[_0x60ef('0x24')]][_0x26aca4]);}}}}}}catch(_0x584a2b){logger[_0x60ef('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x121f94[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x584a2b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x60ef('0x21')]['syncAgentRingNoAnswer']=function(_0x2cfb2c){try{if(this[_0x60ef('0x22')](_0x2cfb2c)){logger[_0x60ef('0x2e')](_0x60ef('0x50'),_0x2cfb2c['uniqueid'],util[_0x60ef('0x26')](_0x2cfb2c,{'showHidden':![],'depth':null}));if(this['channels'][_0x2cfb2c[_0x60ef('0x24')]]&&this[_0x60ef('0x9')][_0x2cfb2c['uniqueid']][_0x2cfb2c['destuniqueid']]){logger[_0x60ef('0x3b')]('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x2cfb2c[_0x60ef('0x24')],_0x2cfb2c[_0x60ef('0x36')],_0x2cfb2c['destuniqueid']);this[_0x60ef('0x9')][_0x2cfb2c[_0x60ef('0x24')]][_0x2cfb2c[_0x60ef('0x25')]]['agentringnoanswer']=!![];this[_0x60ef('0x9')][_0x2cfb2c[_0x60ef('0x24')]][_0x2cfb2c[_0x60ef('0x25')]][_0x60ef('0x51')]=moment()[_0x60ef('0x34')](_0x60ef('0x27'));this[_0x60ef('0x9')][_0x2cfb2c[_0x60ef('0x24')]][_0x2cfb2c[_0x60ef('0x25')]][_0x60ef('0x42')]='rejected';this['channels'][_0x2cfb2c[_0x60ef('0x24')]][_0x2cfb2c[_0x60ef('0x25')]][_0x60ef('0x4d')]=_0x60ef('0x52');logger['debug'](_0x60ef('0x53'),_0x2cfb2c[_0x60ef('0x24')],util[_0x60ef('0x26')](this[_0x60ef('0x9')][_0x2cfb2c[_0x60ef('0x24')]][_0x2cfb2c[_0x60ef('0x25')]],{'showHidden':![],'depth':null}));ami[_0x60ef('0x20')](_0x60ef('0x54'),this['channels'][_0x2cfb2c[_0x60ef('0x24')]][_0x2cfb2c[_0x60ef('0x25')]]);}}}catch(_0xcbe952){logger[_0x60ef('0x37')](_0x60ef('0x55'),_0x2cfb2c[_0x60ef('0x24')],util[_0x60ef('0x26')](_0xcbe952,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x60ef('0x21')][_0x60ef('0x14')]=function(_0x2c4307){try{if(this[_0x60ef('0x22')](_0x2c4307)){logger[_0x60ef('0x2e')](_0x60ef('0x56'),_0x2c4307[_0x60ef('0x24')],util['inspect'](_0x2c4307,{'showHidden':![],'depth':null}));if(this['channels'][_0x2c4307[_0x60ef('0x24')]]){for(var _0x28d526 in this[_0x60ef('0x9')][_0x2c4307[_0x60ef('0x24')]]){if(this['channels'][_0x2c4307[_0x60ef('0x24')]][_0x60ef('0x3a')](_0x28d526)&&!this['channels'][_0x2c4307['uniqueid']][_0x28d526][_0x60ef('0x48')]&&!this[_0x60ef('0x9')][_0x2c4307['uniqueid']][_0x28d526]['agentcomplete']){logger[_0x60ef('0x3b')](_0x60ef('0x57'),_0x2c4307['uniqueid'],this['channels'][_0x2c4307[_0x60ef('0x24')]][_0x28d526][_0x60ef('0x36')],_0x28d526);this[_0x60ef('0x9')][_0x2c4307[_0x60ef('0x24')]][_0x28d526][_0x60ef('0x48')]=!![];this[_0x60ef('0x9')][_0x2c4307[_0x60ef('0x24')]][_0x28d526]['agentringnoanswerAt']=moment()[_0x60ef('0x34')](_0x60ef('0x27'));this[_0x60ef('0x9')][_0x2c4307[_0x60ef('0x24')]][_0x28d526][_0x60ef('0x42')]=_0x60ef('0x58');this[_0x60ef('0x9')][_0x2c4307[_0x60ef('0x24')]][_0x28d526][_0x60ef('0x4d')]=_0x60ef('0x58');logger[_0x60ef('0x2e')](_0x60ef('0x59'),_0x2c4307[_0x60ef('0x24')],util[_0x60ef('0x26')](this['channels'][_0x2c4307[_0x60ef('0x24')]][_0x28d526],{'showHidden':![],'depth':null}));ami[_0x60ef('0x20')]('custom:agentqueuecallerabandon',this[_0x60ef('0x9')][_0x2c4307[_0x60ef('0x24')]][_0x28d526]);}}}}}catch(_0x93a8b0){logger[_0x60ef('0x37')](_0x60ef('0x5a'),_0x2c4307[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x93a8b0,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x60ef('0x21')][_0x60ef('0x16')]=function(_0x2d2965){try{if(this['isNotNull'](_0x2d2965)){logger[_0x60ef('0x2e')](_0x60ef('0x5b'),_0x2d2965[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x2d2965,{'showHidden':![],'depth':null}));if(this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]]){for(var _0x4a3108 in this[_0x60ef('0x9')][_0x2d2965['uniqueid']]){if(this[_0x60ef('0x9')][_0x2d2965['uniqueid']][_0x60ef('0x3a')](_0x4a3108)){if(this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108]['agentconnectAt']&&!this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108][_0x60ef('0x15')]){logger['info'](_0x60ef('0x5c'),_0x2d2965['uniqueid'],this[_0x60ef('0x9')][_0x2d2965['uniqueid']][_0x4a3108][_0x60ef('0x36')],_0x4a3108);this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108][_0x60ef('0x15')]=!![];this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108][_0x60ef('0x5d')]=moment()[_0x60ef('0x34')](_0x60ef('0x27'));this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108]['lastevent']='complete';this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108][_0x60ef('0x4d')]=_0x2d2965['reason']=='transfer'?_0x60ef('0x5e'):_0x2d2965['reason'];this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108][_0x60ef('0x5f')]=_0x2d2965[_0x60ef('0x5f')];if(this[_0x60ef('0xb')][_0x2d2965[_0x60ef('0x28')]]&&this[_0x60ef('0xb')][_0x2d2965['queue']][_0x60ef('0x60')]){this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108]['acwtime']=this[_0x60ef('0xb')][_0x2d2965[_0x60ef('0x28')]][_0x60ef('0x61')];this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108]['agentacw']=!![];}this[_0x60ef('0xc')][_0x2d2965[_0x60ef('0x31')]]=_[_0x60ef('0x62')](this[_0x60ef('0xc')][_0x2d2965['interface']],[_0x60ef('0x28'),_0x60ef('0x63')]);logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x2d2965['uniqueid'],util[_0x60ef('0x26')](this['channels'][_0x2d2965['uniqueid']][_0x4a3108],{'showHidden':![],'depth':null}));ami[_0x60ef('0x20')](_0x60ef('0x64'),this[_0x60ef('0x9')][_0x2d2965[_0x60ef('0x24')]][_0x4a3108]);logger['debug'](_0x60ef('0x65'),_0x2d2965[_0x60ef('0x24')],util[_0x60ef('0x26')]({'id':this['agents'][_0x2d2965[_0x60ef('0x31')]]['id'],'destaccountcode':_0x2d2965[_0x60ef('0x66')]},{'showHidden':![],'depth':null}));this[_0x60ef('0x20')](util[_0x60ef('0x34')]('user:%s',_0x2d2965[_0x60ef('0x36')]),_0x60ef('0x67'),{'id':this[_0x60ef('0xc')][_0x2d2965[_0x60ef('0x31')]]['id'],'destaccountcode':_0x2d2965['destaccountcode']});}}}}}}catch(_0x1a5c5b){logger[_0x60ef('0x37')](_0x60ef('0x68'),_0x2d2965[_0x60ef('0x24')],util['inspect'](_0x1a5c5b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x60ef('0x21')][_0x60ef('0x18')]=function(_0x57c878){try{if(this[_0x60ef('0x22')](_0x57c878)){logger[_0x60ef('0x2e')]('[%s][voiceAgentReport][varset]\x20event:',_0x57c878['uniqueid'],util[_0x60ef('0x26')](_0x57c878,{'showHidden':![],'depth':null}));this['addVariable'](_0x57c878[_0x60ef('0x24')],_['keys'](_0x57c878[_0x60ef('0x69')])[0x0],_0x57c878[_0x60ef('0x6a')]);if(this[_0x60ef('0x9')][_0x57c878[_0x60ef('0x24')]]){for(var _0x1a7f54 in this[_0x60ef('0x9')][_0x57c878[_0x60ef('0x24')]]){if(this[_0x60ef('0x9')][_0x57c878['uniqueid']][_0x60ef('0x3a')](_0x1a7f54)){logger[_0x60ef('0x3b')](_0x60ef('0x6b'),_0x57c878[_0x60ef('0x24')],_0x1a7f54,_[_0x60ef('0x6c')](_0x57c878[_0x60ef('0x69')])[0x0],_0x57c878['value']);if(_[_0x60ef('0x23')](this[_0x60ef('0x9')][_0x57c878[_0x60ef('0x24')]][_0x1a7f54][_0x60ef('0xd')])){this['channels'][_0x57c878[_0x60ef('0x24')]][_0x1a7f54][_0x60ef('0xd')]={};}this[_0x60ef('0x9')][_0x57c878[_0x60ef('0x24')]][_0x1a7f54][_0x60ef('0xd')]=this['variables'][_0x57c878['uniqueid']];}}}}}catch(_0x3b9990){logger['error'](_0x60ef('0x6d'),_0x57c878['uniqueid'],util[_0x60ef('0x26')](_0x3b9990,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['addVariable']=function(_0x4eeff9,_0xef20c6,_0x460839){var _0xaf4737=[_0x60ef('0x6e'),'rtpaudioqosbridged',_0x60ef('0x6f'),_0x60ef('0x70'),_0x60ef('0x71'),_0x60ef('0x72'),_0x60ef('0x73'),_0x60ef('0x74'),_0x60ef('0x75'),'sipuri',_0x60ef('0x76'),'bridgepvtcallid','membercalls',_0x60ef('0x77'),_0x60ef('0x78'),_0x60ef('0x79'),_0x60ef('0x36'),_0x60ef('0x7a'),_0x60ef('0x7b')];if(!_['isNil'](_0xef20c6)&&!_[_0x60ef('0x7c')](_0xaf4737,_0xef20c6)){if(_[_0x60ef('0x23')](this[_0x60ef('0xd')][_0x4eeff9])){this[_0x60ef('0xd')][_0x4eeff9]={};}this[_0x60ef('0xd')][_0x4eeff9][_0xef20c6]=_0x460839;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x4a049c){try{if(this['isNotNull'](_0x4a049c)){logger[_0x60ef('0x2e')](_0x60ef('0x7d'),_0x4a049c['uniqueid'],util[_0x60ef('0x26')](_0x4a049c,{'showHidden':![],'depth':null}));if(this[_0x60ef('0x9')][_0x4a049c[_0x60ef('0x24')]]){for(var _0x2aa25d in this[_0x60ef('0x9')][_0x4a049c[_0x60ef('0x24')]]){if(this[_0x60ef('0x9')][_0x4a049c[_0x60ef('0x24')]][_0x60ef('0x3a')](_0x2aa25d)){if(this[_0x60ef('0x9')][_0x4a049c['uniqueid']][_0x2aa25d]['reason']=='transfer'&&this['channels'][_0x4a049c['uniqueid']][_0x2aa25d][_0x60ef('0x15')]){logger[_0x60ef('0x3b')](_0x60ef('0x7e'),_0x4a049c[_0x60ef('0x24')],_0x2aa25d);this['channels'][_0x4a049c['uniqueid']][_0x2aa25d][_0x60ef('0x5d')]=moment()[_0x60ef('0x34')](_0x60ef('0x27'));}}}logger[_0x60ef('0x2e')](_0x60ef('0x7f'),_0x4a049c[_0x60ef('0x24')],util[_0x60ef('0x26')](_[_0x60ef('0x80')](this[_0x60ef('0x9')][_0x4a049c['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x60ef('0x20')](_0x60ef('0x81'),_['values'](this[_0x60ef('0x9')][_0x4a049c['uniqueid']]));delete this[_0x60ef('0x9')][_0x4a049c[_0x60ef('0x24')]];}if(this[_0x60ef('0xd')][_0x4a049c['uniqueid']]){delete this[_0x60ef('0xd')][_0x4a049c[_0x60ef('0x24')]];}}}catch(_0x58edd0){logger[_0x60ef('0x37')](_0x60ef('0x82'),_0x4a049c['uniqueid'],util[_0x60ef('0x26')](_0x58edd0,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x60ef('0x21')][_0x60ef('0x1d')]=function(_0x13fcfd){try{if(this['isNotNull'](_0x13fcfd)){logger[_0x60ef('0x2e')](_0x60ef('0x83'),_0x13fcfd[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x13fcfd,{'showHidden':![],'depth':null}));if(this[_0x60ef('0x9')][_0x13fcfd['transfereeuniqueid']]){for(var _0x436db1 in this[_0x60ef('0x9')][_0x13fcfd[_0x60ef('0x84')]]){if(this[_0x60ef('0x9')][_0x13fcfd[_0x60ef('0x84')]]['hasOwnProperty'](_0x436db1)){if(_0x13fcfd[_0x60ef('0x85')]===_0x436db1){logger['info']('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x13fcfd[_0x60ef('0x24')],this[_0x60ef('0x9')][_0x13fcfd[_0x60ef('0x84')]][_0x436db1][_0x60ef('0x36')],_0x436db1);var _0x172fcd=moment();this[_0x60ef('0x9')][_0x13fcfd[_0x60ef('0x84')]][_0x436db1]['agentcomplete']=!![];this['channels'][_0x13fcfd['transfereeuniqueid']][_0x436db1][_0x60ef('0x5d')]=moment()[_0x60ef('0x34')](_0x60ef('0x27'));this[_0x60ef('0x9')][_0x13fcfd[_0x60ef('0x84')]][_0x436db1][_0x60ef('0x42')]='complete';this[_0x60ef('0x9')][_0x13fcfd[_0x60ef('0x84')]][_0x436db1][_0x60ef('0x4d')]='transfer';this['channels'][_0x13fcfd[_0x60ef('0x84')]][_0x436db1][_0x60ef('0x5f')]=_0x172fcd[_0x60ef('0x86')](this['channels'][_0x13fcfd[_0x60ef('0x84')]][_0x436db1][_0x60ef('0x3d')],_0x60ef('0x87'));}}}}if(this[_0x60ef('0x9')][_0x13fcfd[_0x60ef('0x88')]]){var _0x535a72=this['channels'][_0x13fcfd[_0x60ef('0x88')]];this[_0x60ef('0x9')][_0x13fcfd[_0x60ef('0x88')]]=this['channels'][_0x13fcfd['transfereeuniqueid']];this[_0x60ef('0x9')][_0x13fcfd[_0x60ef('0x84')]]=_0x535a72;}}}catch(_0x509427){logger['error'](_0x60ef('0x89'),_0x13fcfd[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x509427,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x60ef('0x21')][_0x60ef('0x1f')]=function(_0x200339){try{if(this[_0x60ef('0x22')](_0x200339)){logger[_0x60ef('0x2e')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x200339[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x200339,{'showHidden':![],'depth':null}));if(this[_0x60ef('0x9')][_0x200339[_0x60ef('0x84')]]){for(var _0x49a6fb in this['channels'][_0x200339['transfereeuniqueid']]){if(this[_0x60ef('0x9')][_0x200339[_0x60ef('0x84')]][_0x60ef('0x3a')](_0x49a6fb)){if(_0x200339[_0x60ef('0x8a')]===_0x49a6fb){logger['info'](_0x60ef('0x8b'),_0x200339[_0x60ef('0x24')],this[_0x60ef('0x9')][_0x200339['transfereeuniqueid']][_0x49a6fb][_0x60ef('0x36')],_0x49a6fb);var _0xb90787=moment();this['channels'][_0x200339[_0x60ef('0x84')]][_0x49a6fb][_0x60ef('0x15')]=!![];this[_0x60ef('0x9')][_0x200339[_0x60ef('0x84')]][_0x49a6fb][_0x60ef('0x5d')]=_0xb90787;this[_0x60ef('0x9')][_0x200339[_0x60ef('0x84')]][_0x49a6fb]['lastevent']=_0x60ef('0x8c');this[_0x60ef('0x9')][_0x200339[_0x60ef('0x84')]][_0x49a6fb][_0x60ef('0x4d')]=_0x60ef('0x8d');this[_0x60ef('0x9')][_0x200339['transfereeuniqueid']][_0x49a6fb][_0x60ef('0x5f')]=_0xb90787[_0x60ef('0x86')](this[_0x60ef('0x9')][_0x200339[_0x60ef('0x84')]][_0x49a6fb][_0x60ef('0x3d')],_0x60ef('0x87'));}}}}}}catch(_0x5b458d){logger[_0x60ef('0x37')](_0x60ef('0x8e'),_0x200339[_0x60ef('0x24')],util['inspect'](_0x5b458d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x60ef('0x21')][_0x60ef('0x1b')]=function(_0x3257c5){var _0x38b9c6='';try{if(this['isNotNull'](_0x3257c5)){logger[_0x60ef('0x2e')](_0x60ef('0x8f'),_0x3257c5[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x3257c5,{'showHidden':![],'depth':null}));if(_0x3257c5[_0x60ef('0x90')]){_0x38b9c6=_0x3257c5[_0x60ef('0x90')][_0x60ef('0x91')](0x0,_0x3257c5[_0x60ef('0x90')]['lastIndexOf']('-'));if(this[_0x60ef('0xc')][_0x38b9c6]){logger[_0x60ef('0x3b')](_0x60ef('0x92'),_0x3257c5[_0x60ef('0x24')],_0x38b9c6);this[_0x60ef('0xc')][_0x38b9c6][_0x60ef('0x93')]=!![];}}}}catch(_0x592756){logger['error'](_0x60ef('0x94'),_0x3257c5[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x592756,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x60ef('0x1c')]=function(_0x15f8e4){var _0x4edb8b='';try{if(this['isNotNull'](_0x15f8e4)){logger[_0x60ef('0x2e')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x15f8e4[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x15f8e4,{'showHidden':![],'depth':null}));if(_0x15f8e4[_0x60ef('0x90')]){_0x4edb8b=_0x15f8e4[_0x60ef('0x90')]['substring'](0x0,_0x15f8e4['channel']['lastIndexOf']('-'));if(this[_0x60ef('0xc')][_0x4edb8b]){logger[_0x60ef('0x3b')](_0x60ef('0x95'),_0x15f8e4[_0x60ef('0x24')],_0x4edb8b);this[_0x60ef('0xc')][_0x4edb8b][_0x60ef('0x93')]=![];}}}}catch(_0x177c66){logger[_0x60ef('0x37')]('[%s][voiceAgentReport][musiconholdstop]',_0x15f8e4[_0x60ef('0x24')],util[_0x60ef('0x26')](_0x177c66,{'showHidden':![],'depth':null}));}};module[_0x60ef('0x96')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff