// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x197c94=function(_0x1e71f7){while(--_0x1e71f7){_0x23c965['push'](_0x23c965['shift']());}};_0x197c94(++_0x2029b6);}(_0x0d67,0x104));var _0x70d6=function(_0x278452,_0x117e29){_0x278452=_0x278452-0x0;var _0x3fbd3e=_0x0d67[_0x278452];return _0x3fbd3e;};'use strict';var _=require(_0x70d6('0x0'));var moment=require('moment');var util=require(_0x70d6('0x1'));var Redis=require('ioredis');var config=require(_0x70d6('0x2'));var logger=require('../../../config/logger')(_0x70d6('0x3'));var ami=require(_0x70d6('0x4'));config[_0x70d6('0x5')]=_[_0x70d6('0x6')](config[_0x70d6('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x70d6('0x7'))(new Redis(config['redis']));function VoiceAgentReport(_0x61b17c){this[_0x70d6('0x8')]={};this[_0x70d6('0x9')]=_0x61b17c['voiceQueues'];this[_0x70d6('0xa')]=_0x61b17c[_0x70d6('0xa')];this[_0x70d6('0xb')]={};ami['on']('agentcalled',this[_0x70d6('0xc')][_0x70d6('0xd')](this));ami['on']('agentconnect',this[_0x70d6('0xe')][_0x70d6('0xd')](this));ami['on'](_0x70d6('0xf'),this[_0x70d6('0x10')][_0x70d6('0xd')](this));ami['on'](_0x70d6('0x11'),this[_0x70d6('0x12')]['bind'](this));ami['on'](_0x70d6('0x13'),this[_0x70d6('0x14')][_0x70d6('0xd')](this));ami['on'](_0x70d6('0x15'),this[_0x70d6('0x16')]['bind'](this));ami['on']('hangup',this[_0x70d6('0x17')][_0x70d6('0xd')](this));ami['on'](_0x70d6('0x18'),this['syncMusicOnHoldStart'][_0x70d6('0xd')](this));ami['on']('musiconholdstop',this['syncMusicOnHoldStop'][_0x70d6('0xd')](this));ami['on'](_0x70d6('0x19'),this[_0x70d6('0x1a')][_0x70d6('0xd')](this));ami['on'](_0x70d6('0x1b'),this[_0x70d6('0x1c')][_0x70d6('0xd')](this));}VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0x1e')]=function(_0x3f7958,_0x1108fd,_0x2a271e){io['to'](_0x3f7958)['emit'](_0x1108fd,_0x2a271e);};VoiceAgentReport['prototype']['isNotNull']=function(_0x2d1765){return _0x2d1765!==null&&!_[_0x70d6('0x1f')](_0x2d1765);};VoiceAgentReport['prototype'][_0x70d6('0xc')]=function(_0x1a5147){try{if(this[_0x70d6('0x20')](_0x1a5147)){logger[_0x70d6('0x21')](_0x70d6('0x22'),_0x1a5147[_0x70d6('0x23')],_0x1a5147['membername'],_0x1a5147[_0x70d6('0x24')]);logger[_0x70d6('0x25')](_0x70d6('0x26'),_0x1a5147[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x1a5147,{'showHidden':![],'depth':null}));if(_[_0x70d6('0x1f')](this['channels'][_0x1a5147['uniqueid']])){this[_0x70d6('0x8')][_0x1a5147[_0x70d6('0x23')]]={};}if(_['isUndefined'](this['channels'][_0x1a5147[_0x70d6('0x23')]][_0x1a5147[_0x70d6('0x24')]])){this['channels'][_0x1a5147[_0x70d6('0x23')]][_0x1a5147[_0x70d6('0x24')]]={'agentcalledAt':moment()['format'](_0x70d6('0x28')),'lastevent':_0x70d6('0x29'),'mandatoryDisposition':this[_0x70d6('0x9')][_0x1a5147[_0x70d6('0x2a')]]?this['voiceQueues'][_0x1a5147[_0x70d6('0x2a')]]['mandatoryDisposition']||![]:![],'type':this['voiceQueues'][_0x1a5147['queue']]?this['voiceQueues'][_0x1a5147['queue']][_0x70d6('0x2b')]||'inbound':_0x70d6('0x2c'),'variables':this[_0x70d6('0xb')][_0x1a5147[_0x70d6('0x23')]]};}_[_0x70d6('0x2d')](this[_0x70d6('0x8')][_0x1a5147[_0x70d6('0x23')]][_0x1a5147[_0x70d6('0x24')]],_[_0x70d6('0x2e')](_0x1a5147,[_0x70d6('0x2f'),_0x70d6('0x30')]));logger[_0x70d6('0x25')](_0x70d6('0x31'),_0x1a5147[_0x70d6('0x23')],util[_0x70d6('0x27')](this[_0x70d6('0x8')][_0x1a5147[_0x70d6('0x23')]][_0x1a5147['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit']('custom:agentcalled',this['channels'][_0x1a5147[_0x70d6('0x23')]][_0x1a5147[_0x70d6('0x24')]]);logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:',_0x1a5147[_0x70d6('0x23')],util[_0x70d6('0x27')](this[_0x70d6('0x8')][_0x1a5147['uniqueid']][_0x1a5147[_0x70d6('0x24')]],{'showHidden':![],'depth':null}));this[_0x70d6('0x1e')](util[_0x70d6('0x32')](_0x70d6('0x33'),_0x1a5147[_0x70d6('0x34')]),'user:called',this[_0x70d6('0x8')][_0x1a5147[_0x70d6('0x23')]][_0x1a5147[_0x70d6('0x24')]]);}}catch(_0x29744d){logger['error'](_0x70d6('0x35'),_0x1a5147[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x29744d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0xe')]=function(_0x45fbf8){try{if(this[_0x70d6('0x20')](_0x45fbf8)){if(this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]]){logger[_0x70d6('0x25')](_0x70d6('0x36'),_0x45fbf8[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x45fbf8,{'showHidden':![],'depth':null}));for(var _0x3d483e in this[_0x70d6('0x8')][_0x45fbf8['uniqueid']]){if(this['channels'][_0x45fbf8[_0x70d6('0x23')]][_0x70d6('0x37')](_0x3d483e)){if(_0x45fbf8[_0x70d6('0x24')]===_0x3d483e){logger['info'](_0x70d6('0x38'),_0x45fbf8[_0x70d6('0x23')],_0x45fbf8[_0x70d6('0x34')],_0x45fbf8[_0x70d6('0x24')]);this['channels'][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x39')]=moment()['format'](_0x70d6('0x28'));this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x3a')]=_0x45fbf8['connectedlinename'];this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x3b')]=_0x45fbf8[_0x70d6('0x3b')];this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x3c')]=_0x45fbf8[_0x70d6('0x3c')];this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x3d')]=_0x45fbf8[_0x70d6('0x3d')];this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x3e')]=_0x45fbf8[_0x70d6('0x3e')];this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x3f')]='connect';_['merge'](this['agents'][_0x45fbf8[_0x70d6('0x40')]],_[_0x70d6('0x41')](_0x45fbf8,[_0x70d6('0x2a'),_0x70d6('0x42')]));logger[_0x70d6('0x25')](_0x70d6('0x43'),_0x45fbf8['uniqueid'],util[_0x70d6('0x27')](this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x45fbf8[_0x70d6('0x24')]],{'showHidden':![],'depth':null}));ami[_0x70d6('0x1e')](_0x70d6('0x44'),this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x45fbf8[_0x70d6('0x24')]]);logger[_0x70d6('0x25')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x45fbf8['uniqueid'],util['inspect'](this['channels'][_0x45fbf8[_0x70d6('0x23')]][_0x45fbf8[_0x70d6('0x24')]],{'showHidden':![],'depth':null}));this[_0x70d6('0x1e')](util[_0x70d6('0x32')]('user:%s',_0x45fbf8[_0x70d6('0x34')]),_0x70d6('0x45'),this[_0x70d6('0x8')][_0x45fbf8['uniqueid']][_0x45fbf8[_0x70d6('0x24')]]);}else if(!this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0xf')]&&!this['channels'][_0x45fbf8['uniqueid']][_0x3d483e][_0x70d6('0x13')]){logger[_0x70d6('0x21')](_0x70d6('0x46'),_0x45fbf8[_0x70d6('0x23')],this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x34')],_0x3d483e);this['channels'][_0x45fbf8['uniqueid']][_0x3d483e]['agentringnoanswer']=!![];this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x47')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x48')]=_0x45fbf8[_0x70d6('0x24')];this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e]['answeredelsewheremembername']=_0x45fbf8['membername'];this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x3f')]=_0x70d6('0x49');this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e][_0x70d6('0x4a')]='answered_elsewhere';logger['debug'](_0x70d6('0x4b'),_0x45fbf8[_0x70d6('0x23')],util['inspect'](this[_0x70d6('0x8')][_0x45fbf8['uniqueid']][_0x3d483e],{'showHidden':![],'depth':null}));ami[_0x70d6('0x1e')](_0x70d6('0x4c'),this[_0x70d6('0x8')][_0x45fbf8[_0x70d6('0x23')]][_0x3d483e]);}}}}}}catch(_0x3c1008){logger[_0x70d6('0x4d')](_0x70d6('0x4e'),_0x45fbf8[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x3c1008,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0x10')]=function(_0x433d42){try{if(this[_0x70d6('0x20')](_0x433d42)){logger[_0x70d6('0x25')](_0x70d6('0x4f'),_0x433d42[_0x70d6('0x23')],util['inspect'](_0x433d42,{'showHidden':![],'depth':null}));if(this[_0x70d6('0x8')][_0x433d42[_0x70d6('0x23')]]&&this[_0x70d6('0x8')][_0x433d42[_0x70d6('0x23')]][_0x433d42[_0x70d6('0x24')]]){logger[_0x70d6('0x21')](_0x70d6('0x50'),_0x433d42[_0x70d6('0x23')],_0x433d42[_0x70d6('0x34')],_0x433d42[_0x70d6('0x24')]);this[_0x70d6('0x8')][_0x433d42['uniqueid']][_0x433d42[_0x70d6('0x24')]][_0x70d6('0xf')]=!![];this[_0x70d6('0x8')][_0x433d42['uniqueid']][_0x433d42[_0x70d6('0x24')]]['agentringnoanswerAt']=moment()[_0x70d6('0x32')](_0x70d6('0x28'));this['channels'][_0x433d42[_0x70d6('0x23')]][_0x433d42[_0x70d6('0x24')]][_0x70d6('0x3f')]=_0x70d6('0x51');this['channels'][_0x433d42[_0x70d6('0x23')]][_0x433d42['destuniqueid']]['reason']=_0x70d6('0x51');logger[_0x70d6('0x25')](_0x70d6('0x52'),_0x433d42[_0x70d6('0x23')],util[_0x70d6('0x27')](this['channels'][_0x433d42[_0x70d6('0x23')]][_0x433d42[_0x70d6('0x24')]],{'showHidden':![],'depth':null}));ami[_0x70d6('0x1e')]('custom:agentringnoanswer',this[_0x70d6('0x8')][_0x433d42['uniqueid']][_0x433d42['destuniqueid']]);}}}catch(_0x5a25ff){logger['error']('[%s][voiceAgentReport][agentringnoanswer]',_0x433d42['uniqueid'],util[_0x70d6('0x27')](_0x5a25ff,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0x12')]=function(_0x2d6694){try{if(this[_0x70d6('0x20')](_0x2d6694)){logger[_0x70d6('0x25')](_0x70d6('0x53'),_0x2d6694[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x2d6694,{'showHidden':![],'depth':null}));if(this[_0x70d6('0x8')][_0x2d6694[_0x70d6('0x23')]]){for(var _0x43f896 in this[_0x70d6('0x8')][_0x2d6694[_0x70d6('0x23')]]){if(this[_0x70d6('0x8')][_0x2d6694[_0x70d6('0x23')]]['hasOwnProperty'](_0x43f896)&&!this[_0x70d6('0x8')][_0x2d6694[_0x70d6('0x23')]][_0x43f896][_0x70d6('0xf')]&&!this[_0x70d6('0x8')][_0x2d6694[_0x70d6('0x23')]][_0x43f896][_0x70d6('0x13')]){logger[_0x70d6('0x21')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x2d6694[_0x70d6('0x23')],this[_0x70d6('0x8')][_0x2d6694[_0x70d6('0x23')]][_0x43f896][_0x70d6('0x34')],_0x43f896);this['channels'][_0x2d6694[_0x70d6('0x23')]][_0x43f896]['agentringnoanswer']=!![];this[_0x70d6('0x8')][_0x2d6694[_0x70d6('0x23')]][_0x43f896]['agentringnoanswerAt']=moment()[_0x70d6('0x32')](_0x70d6('0x28'));this[_0x70d6('0x8')][_0x2d6694[_0x70d6('0x23')]][_0x43f896][_0x70d6('0x3f')]='abandoned';this[_0x70d6('0x8')][_0x2d6694['uniqueid']][_0x43f896][_0x70d6('0x4a')]=_0x70d6('0x54');logger[_0x70d6('0x25')](_0x70d6('0x55'),_0x2d6694['uniqueid'],util[_0x70d6('0x27')](this[_0x70d6('0x8')][_0x2d6694[_0x70d6('0x23')]][_0x43f896],{'showHidden':![],'depth':null}));ami[_0x70d6('0x1e')](_0x70d6('0x56'),this[_0x70d6('0x8')][_0x2d6694['uniqueid']][_0x43f896]);}}}}}catch(_0x3c9afe){logger[_0x70d6('0x4d')](_0x70d6('0x57'),_0x2d6694[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x3c9afe,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')]['syncAgentComplete']=function(_0x2f6b7e){try{if(this[_0x70d6('0x20')](_0x2f6b7e)){logger[_0x70d6('0x25')](_0x70d6('0x58'),_0x2f6b7e[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x2f6b7e,{'showHidden':![],'depth':null}));if(this[_0x70d6('0x8')][_0x2f6b7e[_0x70d6('0x23')]]){for(var _0x22e0c2 in this['channels'][_0x2f6b7e['uniqueid']]){if(this['channels'][_0x2f6b7e['uniqueid']][_0x70d6('0x37')](_0x22e0c2)){if(this[_0x70d6('0x8')][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2][_0x70d6('0x39')]&&!this[_0x70d6('0x8')][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2]['agentcomplete']){logger[_0x70d6('0x21')](_0x70d6('0x59'),_0x2f6b7e[_0x70d6('0x23')],this[_0x70d6('0x8')][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2][_0x70d6('0x34')],_0x22e0c2);this['channels'][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2]['agentcomplete']=!![];this['channels'][_0x2f6b7e['uniqueid']][_0x22e0c2]['agentcompleteAt']=moment()['format'](_0x70d6('0x28'));this['channels'][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2][_0x70d6('0x3f')]='complete';this[_0x70d6('0x8')][_0x2f6b7e['uniqueid']][_0x22e0c2][_0x70d6('0x4a')]=_0x2f6b7e[_0x70d6('0x4a')]==_0x70d6('0x5a')?_0x70d6('0x5b'):_0x2f6b7e[_0x70d6('0x4a')];this[_0x70d6('0x8')][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2][_0x70d6('0x5c')]=_0x2f6b7e[_0x70d6('0x5c')];if(this[_0x70d6('0x9')][_0x2f6b7e[_0x70d6('0x2a')]]&&this['voiceQueues'][_0x2f6b7e[_0x70d6('0x2a')]][_0x70d6('0x5d')]){this[_0x70d6('0x8')][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2][_0x70d6('0x5e')]=this[_0x70d6('0x9')][_0x2f6b7e[_0x70d6('0x2a')]][_0x70d6('0x5f')];this[_0x70d6('0x8')][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2][_0x70d6('0x60')]=!![];}this[_0x70d6('0xa')][_0x2f6b7e[_0x70d6('0x40')]]=_[_0x70d6('0x2e')](this[_0x70d6('0xa')][_0x2f6b7e['interface']],[_0x70d6('0x2a'),_0x70d6('0x42')]);logger['debug'](_0x70d6('0x61'),_0x2f6b7e[_0x70d6('0x23')],util[_0x70d6('0x27')](this[_0x70d6('0x8')][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2],{'showHidden':![],'depth':null}));ami[_0x70d6('0x1e')]('custom:agentcomplete',this[_0x70d6('0x8')][_0x2f6b7e['uniqueid']][_0x22e0c2]);logger[_0x70d6('0x25')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x2f6b7e[_0x70d6('0x23')],util['inspect'](this['channels'][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2],{'showHidden':![],'depth':null}));this[_0x70d6('0x1e')](util[_0x70d6('0x32')](_0x70d6('0x33'),_0x2f6b7e[_0x70d6('0x34')]),_0x70d6('0x62'),this[_0x70d6('0x8')][_0x2f6b7e[_0x70d6('0x23')]][_0x22e0c2]);}}}}}}catch(_0x12f350){logger[_0x70d6('0x4d')](_0x70d6('0x63'),_0x2f6b7e[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x12f350,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0x16')]=function(_0x106294){try{if(this[_0x70d6('0x20')](_0x106294)){logger[_0x70d6('0x25')](_0x70d6('0x64'),_0x106294[_0x70d6('0x23')],util['inspect'](_0x106294,{'showHidden':![],'depth':null}));this['addVariable'](_0x106294[_0x70d6('0x23')],_['keys'](_0x106294[_0x70d6('0x65')])[0x0],_0x106294[_0x70d6('0x66')]);if(this[_0x70d6('0x8')][_0x106294['uniqueid']]){for(var _0x2d5611 in this['channels'][_0x106294[_0x70d6('0x23')]]){if(this[_0x70d6('0x8')][_0x106294['uniqueid']][_0x70d6('0x37')](_0x2d5611)){logger[_0x70d6('0x21')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x106294[_0x70d6('0x23')],_0x2d5611,_[_0x70d6('0x67')](_0x106294['variable'])[0x0],_0x106294[_0x70d6('0x66')]);if(_[_0x70d6('0x1f')](this['channels'][_0x106294[_0x70d6('0x23')]][_0x2d5611]['variables'])){this[_0x70d6('0x8')][_0x106294['uniqueid']][_0x2d5611][_0x70d6('0xb')]={};}this[_0x70d6('0x8')][_0x106294['uniqueid']][_0x2d5611][_0x70d6('0xb')]=this['variables'][_0x106294[_0x70d6('0x23')]];}}}}}catch(_0x43c18e){logger[_0x70d6('0x4d')](_0x70d6('0x68'),_0x106294[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x43c18e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0x69')]=function(_0x2ae583,_0x2590d1,_0x3f6a45){var _0x49ca20=[_0x70d6('0x6a'),_0x70d6('0x6b'),_0x70d6('0x6c'),_0x70d6('0x6d'),_0x70d6('0x6e'),'rtpaudioqoslossbridged','rtpaudioqosrtt',_0x70d6('0x6f'),_0x70d6('0x70'),_0x70d6('0x71'),_0x70d6('0x72'),_0x70d6('0x73'),'membercalls',_0x70d6('0x74'),'memberinterface','memberlastcall',_0x70d6('0x34'),_0x70d6('0x75'),_0x70d6('0x76')];if(!_[_0x70d6('0x77')](_0x2590d1)&&!_[_0x70d6('0x78')](_0x49ca20,_0x2590d1)){if(_[_0x70d6('0x1f')](this[_0x70d6('0xb')][_0x2ae583])){this['variables'][_0x2ae583]={};}this['variables'][_0x2ae583][_0x2590d1]=_0x3f6a45;}};VoiceAgentReport[_0x70d6('0x1d')]['syncHangup']=function(_0xa91dc1){try{if(this[_0x70d6('0x20')](_0xa91dc1)){logger[_0x70d6('0x25')]('[%s][voiceAgentReport][hangup]\x20event:',_0xa91dc1[_0x70d6('0x23')],util[_0x70d6('0x27')](_0xa91dc1,{'showHidden':![],'depth':null}));if(this[_0x70d6('0x8')][_0xa91dc1[_0x70d6('0x23')]]){for(var _0x244220 in this[_0x70d6('0x8')][_0xa91dc1['uniqueid']]){if(this[_0x70d6('0x8')][_0xa91dc1[_0x70d6('0x23')]]['hasOwnProperty'](_0x244220)){if(this[_0x70d6('0x8')][_0xa91dc1[_0x70d6('0x23')]][_0x244220]['reason']==_0x70d6('0x5a')&&this[_0x70d6('0x8')][_0xa91dc1['uniqueid']][_0x244220][_0x70d6('0x13')]){logger[_0x70d6('0x21')](_0x70d6('0x79'),_0xa91dc1[_0x70d6('0x23')],_0x244220);this['channels'][_0xa91dc1[_0x70d6('0x23')]][_0x244220][_0x70d6('0x7a')]=moment()[_0x70d6('0x32')](_0x70d6('0x28'));}}}logger[_0x70d6('0x25')](_0x70d6('0x7b'),_0xa91dc1['uniqueid'],util[_0x70d6('0x27')](_[_0x70d6('0x7c')](this[_0x70d6('0x8')][_0xa91dc1[_0x70d6('0x23')]]),{'showHidden':![],'depth':null}));ami[_0x70d6('0x1e')]('custom:voiceAgentReport',_['values'](this[_0x70d6('0x8')][_0xa91dc1[_0x70d6('0x23')]]));delete this['channels'][_0xa91dc1[_0x70d6('0x23')]];}if(this[_0x70d6('0xb')][_0xa91dc1[_0x70d6('0x23')]]){delete this[_0x70d6('0xb')][_0xa91dc1['uniqueid']];}}}catch(_0x2a9e09){logger[_0x70d6('0x4d')](_0x70d6('0x7d'),_0xa91dc1[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x2a9e09,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0x1a')]=function(_0x5366d8){try{if(this[_0x70d6('0x20')](_0x5366d8)){logger[_0x70d6('0x25')](_0x70d6('0x7e'),_0x5366d8[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x5366d8,{'showHidden':![],'depth':null}));if(this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x7f')]]){for(var _0x14ddf2 in this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x7f')]]){if(this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x7f')]][_0x70d6('0x37')](_0x14ddf2)){if(_0x5366d8['origtransfereruniqueid']===_0x14ddf2){logger['info'](_0x70d6('0x80'),_0x5366d8['uniqueid'],this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x7f')]][_0x14ddf2][_0x70d6('0x34')],_0x14ddf2);var _0x4adcc7=moment();this['channels'][_0x5366d8[_0x70d6('0x7f')]][_0x14ddf2][_0x70d6('0x13')]=!![];this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x7f')]][_0x14ddf2][_0x70d6('0x7a')]=moment()[_0x70d6('0x32')](_0x70d6('0x28'));this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x7f')]][_0x14ddf2][_0x70d6('0x3f')]=_0x70d6('0x81');this[_0x70d6('0x8')][_0x5366d8['transfereeuniqueid']][_0x14ddf2][_0x70d6('0x4a')]='transfer';this[_0x70d6('0x8')][_0x5366d8['transfereeuniqueid']][_0x14ddf2][_0x70d6('0x5c')]=_0x4adcc7[_0x70d6('0x82')](this[_0x70d6('0x8')][_0x5366d8['transfereeuniqueid']][_0x14ddf2][_0x70d6('0x39')],_0x70d6('0x83'));}}}}if(this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x84')]]){var _0x45423e=this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x84')]];this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x84')]]=this[_0x70d6('0x8')][_0x5366d8['transfereeuniqueid']];this[_0x70d6('0x8')][_0x5366d8[_0x70d6('0x7f')]]=_0x45423e;}}}catch(_0x356a96){logger['error']('[%s][voiceAgentReport][attendedtransfer]',_0x5366d8[_0x70d6('0x23')],util['inspect'](_0x356a96,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0x1c')]=function(_0x1fd723){try{if(this[_0x70d6('0x20')](_0x1fd723)){logger[_0x70d6('0x25')](_0x70d6('0x85'),_0x1fd723[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x1fd723,{'showHidden':![],'depth':null}));if(this[_0x70d6('0x8')][_0x1fd723[_0x70d6('0x7f')]]){for(var _0xd8ef05 in this[_0x70d6('0x8')][_0x1fd723['transfereeuniqueid']]){if(this['channels'][_0x1fd723[_0x70d6('0x7f')]][_0x70d6('0x37')](_0xd8ef05)){if(_0x1fd723[_0x70d6('0x86')]===_0xd8ef05){logger['info'](_0x70d6('0x87'),_0x1fd723[_0x70d6('0x23')],this['channels'][_0x1fd723['transfereeuniqueid']][_0xd8ef05][_0x70d6('0x34')],_0xd8ef05);var _0x79ebeb=moment();this['channels'][_0x1fd723['transfereeuniqueid']][_0xd8ef05][_0x70d6('0x13')]=!![];this[_0x70d6('0x8')][_0x1fd723['transfereeuniqueid']][_0xd8ef05][_0x70d6('0x7a')]=_0x79ebeb;this[_0x70d6('0x8')][_0x1fd723['transfereeuniqueid']][_0xd8ef05][_0x70d6('0x3f')]='complete';this[_0x70d6('0x8')][_0x1fd723[_0x70d6('0x7f')]][_0xd8ef05][_0x70d6('0x4a')]=_0x70d6('0x5a');this[_0x70d6('0x8')][_0x1fd723[_0x70d6('0x7f')]][_0xd8ef05]['talktime']=_0x79ebeb[_0x70d6('0x82')](this[_0x70d6('0x8')][_0x1fd723['transfereeuniqueid']][_0xd8ef05]['agentconnectAt'],_0x70d6('0x83'));}}}}}}catch(_0x498490){logger[_0x70d6('0x4d')](_0x70d6('0x88'),_0x1fd723[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x498490,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0x89')]=function(_0x323d79){var _0x431dd4='';try{if(this[_0x70d6('0x20')](_0x323d79)){logger[_0x70d6('0x25')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x323d79[_0x70d6('0x23')],util[_0x70d6('0x27')](_0x323d79,{'showHidden':![],'depth':null}));if(_0x323d79[_0x70d6('0x8a')]){_0x431dd4=_0x323d79[_0x70d6('0x8a')]['substring'](0x0,_0x323d79['channel'][_0x70d6('0x8b')]('-'));if(this[_0x70d6('0xa')][_0x431dd4]){logger['info'](_0x70d6('0x8c'),_0x323d79[_0x70d6('0x23')],_0x431dd4);this['agents'][_0x431dd4][_0x70d6('0x8d')]=!![];}}}}catch(_0x54a2cd){logger[_0x70d6('0x4d')](_0x70d6('0x8e'),_0x323d79['uniqueid'],util[_0x70d6('0x27')](_0x54a2cd,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x70d6('0x1d')][_0x70d6('0x8f')]=function(_0x551570){var _0x470d2d='';try{if(this[_0x70d6('0x20')](_0x551570)){logger[_0x70d6('0x25')](_0x70d6('0x90'),_0x551570[_0x70d6('0x23')],util['inspect'](_0x551570,{'showHidden':![],'depth':null}));if(_0x551570['channel']){_0x470d2d=_0x551570['channel'][_0x70d6('0x91')](0x0,_0x551570[_0x70d6('0x8a')]['lastIndexOf']('-'));if(this[_0x70d6('0xa')][_0x470d2d]){logger['info'](_0x70d6('0x92'),_0x551570['uniqueid'],_0x470d2d);this[_0x70d6('0xa')][_0x470d2d]['onhold']=![];}}}}catch(_0x121372){logger[_0x70d6('0x4d')]('[%s][voiceAgentReport][musiconholdstop]',_0x551570['uniqueid'],util[_0x70d6('0x27')](_0x121372,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
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_0x463d05=function(_0xa73403){while(--_0xa73403){_0x432682['push'](_0x432682['shift']());}};_0x463d05(++_0x253044);}(_0x3672,0x149));var _0x2367=function(_0x28611e,_0x586726){_0x28611e=_0x28611e-0x0;var _0x530f69=_0x3672[_0x28611e];return _0x530f69;};'use strict';var _=require(_0x2367('0x0'));var moment=require(_0x2367('0x1'));var util=require('util');var Redis=require(_0x2367('0x2'));var config=require('../../../config/environment');var logger=require(_0x2367('0x3'))(_0x2367('0x4'));var ami=require(_0x2367('0x5'));config['redis']=_[_0x2367('0x6')](config['redis'],{'host':_0x2367('0x7'),'port':0x18eb});var io=require(_0x2367('0x8'))(new Redis(config[_0x2367('0x9')]));function VoiceAgentReport(_0x117064){this[_0x2367('0xa')]={};this[_0x2367('0xb')]=_0x117064[_0x2367('0xb')];this[_0x2367('0xc')]=_0x117064[_0x2367('0xc')];this[_0x2367('0xd')]={};ami['on'](_0x2367('0xe'),this['syncAgentCalled']['bind'](this));ami['on'](_0x2367('0xf'),this['syncAgentConnect'][_0x2367('0x10')](this));ami['on']('agentringnoanswer',this[_0x2367('0x11')]['bind'](this));ami['on'](_0x2367('0x12'),this[_0x2367('0x13')][_0x2367('0x10')](this));ami['on'](_0x2367('0x14'),this['syncAgentComplete']['bind'](this));ami['on']('varset',this[_0x2367('0x15')][_0x2367('0x10')](this));ami['on'](_0x2367('0x16'),this['syncHangup'][_0x2367('0x10')](this));ami['on'](_0x2367('0x17'),this['syncMusicOnHoldStart'][_0x2367('0x10')](this));ami['on']('musiconholdstop',this[_0x2367('0x18')]['bind'](this));ami['on'](_0x2367('0x19'),this[_0x2367('0x1a')][_0x2367('0x10')](this));ami['on'](_0x2367('0x1b'),this[_0x2367('0x1c')][_0x2367('0x10')](this));}VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x1e')]=function(_0x5f055e,_0x5f4a06,_0x48aecf){io['to'](_0x5f055e)[_0x2367('0x1e')](_0x5f4a06,_0x48aecf);};VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x1f')]=function(_0x2239ad){return _0x2239ad!==null&&!_[_0x2367('0x20')](_0x2239ad);};VoiceAgentReport['prototype'][_0x2367('0x21')]=function(_0x304049){try{if(this[_0x2367('0x1f')](_0x304049)){logger[_0x2367('0x22')]('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x304049['uniqueid'],_0x304049[_0x2367('0x23')],_0x304049['destuniqueid']);logger[_0x2367('0x24')](_0x2367('0x25'),_0x304049['uniqueid'],util[_0x2367('0x26')](_0x304049,{'showHidden':![],'depth':null}));if(_[_0x2367('0x20')](this[_0x2367('0xa')][_0x304049[_0x2367('0x27')]])){this[_0x2367('0xa')][_0x304049[_0x2367('0x27')]]={};}if(_[_0x2367('0x20')](this[_0x2367('0xa')][_0x304049['uniqueid']][_0x304049['destuniqueid']])){this[_0x2367('0xa')][_0x304049[_0x2367('0x27')]][_0x304049[_0x2367('0x28')]]={'agentcalledAt':moment()['format'](_0x2367('0x29')),'lastevent':_0x2367('0x2a'),'mandatoryDisposition':this[_0x2367('0xb')][_0x304049['queue']]?this[_0x2367('0xb')][_0x304049[_0x2367('0x2b')]][_0x2367('0x2c')]||![]:![],'type':this[_0x2367('0xb')][_0x304049[_0x2367('0x2b')]]?this[_0x2367('0xb')][_0x304049[_0x2367('0x2b')]][_0x2367('0x2d')]||_0x2367('0x2e'):'inbound','variables':this['variables'][_0x304049[_0x2367('0x27')]]};}_['merge'](this[_0x2367('0xa')][_0x304049[_0x2367('0x27')]][_0x304049[_0x2367('0x28')]],_[_0x2367('0x2f')](_0x304049,[_0x2367('0x30'),_0x2367('0x31')]));logger[_0x2367('0x24')](_0x2367('0x32'),_0x304049[_0x2367('0x27')],util['inspect'](this['channels'][_0x304049['uniqueid']][_0x304049[_0x2367('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2367('0x1e')](_0x2367('0x33'),this['channels'][_0x304049[_0x2367('0x27')]][_0x304049['destuniqueid']]);logger[_0x2367('0x24')](_0x2367('0x34'),_0x304049[_0x2367('0x27')],util['inspect'](this[_0x2367('0xa')][_0x304049[_0x2367('0x27')]][_0x304049[_0x2367('0x28')]],{'showHidden':![],'depth':null}));this[_0x2367('0x1e')](util[_0x2367('0x35')](_0x2367('0x36'),_0x304049[_0x2367('0x23')]),'user:called',this[_0x2367('0xa')][_0x304049[_0x2367('0x27')]][_0x304049['destuniqueid']]);}}catch(_0x1e4a3f){logger[_0x2367('0x37')]('[%s][voiceAgentReport][agentcalled]',_0x304049['uniqueid'],util[_0x2367('0x26')](_0x1e4a3f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2367('0x1d')]['syncAgentConnect']=function(_0x1f399e){try{if(this['isNotNull'](_0x1f399e)){if(this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]]){logger[_0x2367('0x24')](_0x2367('0x38'),_0x1f399e[_0x2367('0x27')],util['inspect'](_0x1f399e,{'showHidden':![],'depth':null}));for(var 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this['channels'][_0x1f399e['uniqueid']]){if(this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]]['hasOwnProperty'](_0x3f52a6)){if(_0x1f399e['destuniqueid']===_0x3f52a6){logger['info'](_0x2367('0x39'),_0x1f399e['uniqueid'],_0x1f399e['membername'],_0x1f399e['destuniqueid']);this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x3a')]=moment()[_0x2367('0x35')](_0x2367('0x29'));this['channels'][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x3b')]=_0x1f399e['connectedlinename'];this[_0x2367('0xa')][_0x1f399e['uniqueid']][_0x3f52a6][_0x2367('0x3c')]=_0x1f399e[_0x2367('0x3c')];this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x3d')]=_0x1f399e['destchannelstate'];this[_0x2367('0xa')][_0x1f399e['uniqueid']][_0x3f52a6]['destchannelstatedesc']=_0x1f399e[_0x2367('0x3e')];this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x3f')]=_0x1f399e[_0x2367('0x3f')];this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x40')]='connect';_[_0x2367('0x41')](this['agents'][_0x1f399e[_0x2367('0x42')]],_[_0x2367('0x43')](_0x1f399e,['queue','destconnectedlinenum']));logger[_0x2367('0x24')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:',_0x1f399e[_0x2367('0x27')],util[_0x2367('0x26')](this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x1f399e[_0x2367('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2367('0x1e')]('custom:agentconnect',this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x1f399e['destuniqueid']]);logger[_0x2367('0x24')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x1f399e[_0x2367('0x27')],util['inspect'](this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x1f399e[_0x2367('0x28')]],{'showHidden':![],'depth':null}));this[_0x2367('0x1e')](util[_0x2367('0x35')]('user:%s',_0x1f399e['membername']),_0x2367('0x44'),this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x1f399e[_0x2367('0x28')]]);}else if(!this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x45')]&&!this['channels'][_0x1f399e['uniqueid']][_0x3f52a6][_0x2367('0x14')]){logger['info'](_0x2367('0x46'),_0x1f399e[_0x2367('0x27')],this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x23')],_0x3f52a6);this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x45')]=!![];this[_0x2367('0xa')][_0x1f399e['uniqueid']][_0x3f52a6][_0x2367('0x47')]=moment()[_0x2367('0x35')](_0x2367('0x29'));this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x48')]=_0x1f399e[_0x2367('0x28')];this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6][_0x2367('0x49')]=_0x1f399e['membername'];this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6]['lastevent']='answered_elsewhere';this['channels'][_0x1f399e['uniqueid']][_0x3f52a6][_0x2367('0x4a')]=_0x2367('0x4b');logger[_0x2367('0x24')](_0x2367('0x4c'),_0x1f399e[_0x2367('0x27')],util[_0x2367('0x26')](this['channels'][_0x1f399e[_0x2367('0x27')]][_0x3f52a6],{'showHidden':![],'depth':null}));ami[_0x2367('0x1e')]('custom:agentansweredelsewhere',this[_0x2367('0xa')][_0x1f399e[_0x2367('0x27')]][_0x3f52a6]);}}}}}}catch(_0x252d9d){logger['error']('[%s][voiceAgentReport][agentconnect]',_0x1f399e[_0x2367('0x27')],util['inspect'](_0x252d9d,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2367('0x11')]=function(_0xcfc03e){try{if(this[_0x2367('0x1f')](_0xcfc03e)){logger[_0x2367('0x24')](_0x2367('0x4d'),_0xcfc03e[_0x2367('0x27')],util[_0x2367('0x26')](_0xcfc03e,{'showHidden':![],'depth':null}));if(this[_0x2367('0xa')][_0xcfc03e['uniqueid']]&&this[_0x2367('0xa')][_0xcfc03e[_0x2367('0x27')]][_0xcfc03e['destuniqueid']]){logger['info'](_0x2367('0x4e'),_0xcfc03e[_0x2367('0x27')],_0xcfc03e[_0x2367('0x23')],_0xcfc03e['destuniqueid']);this['channels'][_0xcfc03e[_0x2367('0x27')]][_0xcfc03e['destuniqueid']]['agentringnoanswer']=!![];this[_0x2367('0xa')][_0xcfc03e[_0x2367('0x27')]][_0xcfc03e[_0x2367('0x28')]][_0x2367('0x47')]=moment()[_0x2367('0x35')](_0x2367('0x29'));this[_0x2367('0xa')][_0xcfc03e[_0x2367('0x27')]][_0xcfc03e['destuniqueid']]['lastevent']=_0x2367('0x4f');this[_0x2367('0xa')][_0xcfc03e[_0x2367('0x27')]][_0xcfc03e[_0x2367('0x28')]][_0x2367('0x4a')]=_0x2367('0x4f');logger['debug'](_0x2367('0x50'),_0xcfc03e[_0x2367('0x27')],util['inspect'](this[_0x2367('0xa')][_0xcfc03e['uniqueid']][_0xcfc03e[_0x2367('0x28')]],{'showHidden':![],'depth':null}));ami['emit']('custom:agentringnoanswer',this['channels'][_0xcfc03e[_0x2367('0x27')]][_0xcfc03e[_0x2367('0x28')]]);}}}catch(_0x3e8b8f){logger[_0x2367('0x37')]('[%s][voiceAgentReport][agentringnoanswer]',_0xcfc03e[_0x2367('0x27')],util[_0x2367('0x26')](_0x3e8b8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x13')]=function(_0x4e7ec6){try{if(this[_0x2367('0x1f')](_0x4e7ec6)){logger[_0x2367('0x24')]('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0x4e7ec6[_0x2367('0x27')],util[_0x2367('0x26')](_0x4e7ec6,{'showHidden':![],'depth':null}));if(this[_0x2367('0xa')][_0x4e7ec6[_0x2367('0x27')]]){for(var _0x531ba1 in this['channels'][_0x4e7ec6[_0x2367('0x27')]]){if(this['channels'][_0x4e7ec6[_0x2367('0x27')]][_0x2367('0x51')](_0x531ba1)&&!this[_0x2367('0xa')][_0x4e7ec6[_0x2367('0x27')]][_0x531ba1][_0x2367('0x45')]&&!this[_0x2367('0xa')][_0x4e7ec6[_0x2367('0x27')]][_0x531ba1][_0x2367('0x14')]){logger[_0x2367('0x22')](_0x2367('0x52'),_0x4e7ec6[_0x2367('0x27')],this[_0x2367('0xa')][_0x4e7ec6[_0x2367('0x27')]][_0x531ba1]['membername'],_0x531ba1);this[_0x2367('0xa')][_0x4e7ec6[_0x2367('0x27')]][_0x531ba1][_0x2367('0x45')]=!![];this[_0x2367('0xa')][_0x4e7ec6[_0x2367('0x27')]][_0x531ba1]['agentringnoanswerAt']=moment()[_0x2367('0x35')](_0x2367('0x29'));this[_0x2367('0xa')][_0x4e7ec6['uniqueid']][_0x531ba1][_0x2367('0x40')]=_0x2367('0x53');this[_0x2367('0xa')][_0x4e7ec6[_0x2367('0x27')]][_0x531ba1][_0x2367('0x4a')]=_0x2367('0x53');logger['debug'](_0x2367('0x54'),_0x4e7ec6[_0x2367('0x27')],util['inspect'](this[_0x2367('0xa')][_0x4e7ec6[_0x2367('0x27')]][_0x531ba1],{'showHidden':![],'depth':null}));ami[_0x2367('0x1e')]('custom:agentqueuecallerabandon',this['channels'][_0x4e7ec6[_0x2367('0x27')]][_0x531ba1]);}}}}}catch(_0xca98e2){logger['error'](_0x2367('0x55'),_0x4e7ec6['uniqueid'],util[_0x2367('0x26')](_0xca98e2,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2367('0x1d')]['syncAgentComplete']=function(_0x2b54b7){try{if(this['isNotNull'](_0x2b54b7)){logger[_0x2367('0x24')](_0x2367('0x56'),_0x2b54b7[_0x2367('0x27')],util[_0x2367('0x26')](_0x2b54b7,{'showHidden':![],'depth':null}));if(this['channels'][_0x2b54b7[_0x2367('0x27')]]){for(var _0x265a5a in this['channels'][_0x2b54b7[_0x2367('0x27')]]){if(this['channels'][_0x2b54b7[_0x2367('0x27')]][_0x2367('0x51')](_0x265a5a)){if(this['channels'][_0x2b54b7['uniqueid']][_0x265a5a][_0x2367('0x3a')]&&!this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a][_0x2367('0x14')]){logger['info'](_0x2367('0x57'),_0x2b54b7[_0x2367('0x27')],this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a]['membername'],_0x265a5a);this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a][_0x2367('0x14')]=!![];this[_0x2367('0xa')][_0x2b54b7['uniqueid']][_0x265a5a][_0x2367('0x58')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a][_0x2367('0x40')]=_0x2367('0x59');this['channels'][_0x2b54b7[_0x2367('0x27')]][_0x265a5a][_0x2367('0x4a')]=_0x2b54b7[_0x2367('0x4a')]==_0x2367('0x5a')?_0x2367('0x5b'):_0x2b54b7[_0x2367('0x4a')];this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a][_0x2367('0x5c')]=_0x2b54b7[_0x2367('0x5c')];if(this[_0x2367('0xb')][_0x2b54b7[_0x2367('0x2b')]]&&this[_0x2367('0xb')][_0x2b54b7['queue']][_0x2367('0x5d')]){this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a][_0x2367('0x5e')]=this[_0x2367('0xb')][_0x2b54b7[_0x2367('0x2b')]][_0x2367('0x5f')];this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a][_0x2367('0x60')]=!![];}this[_0x2367('0xc')][_0x2b54b7['interface']]=_['omit'](this[_0x2367('0xc')][_0x2b54b7[_0x2367('0x42')]],[_0x2367('0x2b'),_0x2367('0x61')]);logger[_0x2367('0x24')](_0x2367('0x62'),_0x2b54b7['uniqueid'],util[_0x2367('0x26')](this['channels'][_0x2b54b7[_0x2367('0x27')]][_0x265a5a],{'showHidden':![],'depth':null}));ami[_0x2367('0x1e')](_0x2367('0x63'),this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a]);logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x2b54b7[_0x2367('0x27')],util[_0x2367('0x26')](this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a],{'showHidden':![],'depth':null}));this[_0x2367('0x1e')](util[_0x2367('0x35')](_0x2367('0x36'),_0x2b54b7[_0x2367('0x23')]),_0x2367('0x64'),this[_0x2367('0xa')][_0x2b54b7[_0x2367('0x27')]][_0x265a5a]);}}}}}}catch(_0x1ef344){logger[_0x2367('0x37')](_0x2367('0x65'),_0x2b54b7[_0x2367('0x27')],util[_0x2367('0x26')](_0x1ef344,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x15')]=function(_0x423350){try{if(this[_0x2367('0x1f')](_0x423350)){logger[_0x2367('0x24')]('[%s][voiceAgentReport][varset]\x20event:',_0x423350['uniqueid'],util[_0x2367('0x26')](_0x423350,{'showHidden':![],'depth':null}));this['addVariable'](_0x423350[_0x2367('0x27')],_[_0x2367('0x66')](_0x423350[_0x2367('0x67')])[0x0],_0x423350['value']);if(this['channels'][_0x423350[_0x2367('0x27')]]){for(var _0x5e5783 in this[_0x2367('0xa')][_0x423350[_0x2367('0x27')]]){if(this[_0x2367('0xa')][_0x423350[_0x2367('0x27')]][_0x2367('0x51')](_0x5e5783)){logger[_0x2367('0x22')](_0x2367('0x68'),_0x423350[_0x2367('0x27')],_0x5e5783,_[_0x2367('0x66')](_0x423350['variable'])[0x0],_0x423350[_0x2367('0x69')]);if(_['isUndefined'](this[_0x2367('0xa')][_0x423350['uniqueid']][_0x5e5783][_0x2367('0xd')])){this[_0x2367('0xa')][_0x423350[_0x2367('0x27')]][_0x5e5783]['variables']={};}this[_0x2367('0xa')][_0x423350[_0x2367('0x27')]][_0x5e5783][_0x2367('0xd')]=this[_0x2367('0xd')][_0x423350['uniqueid']];}}}}}catch(_0x4efd30){logger[_0x2367('0x37')](_0x2367('0x6a'),_0x423350[_0x2367('0x27')],util['inspect'](_0x4efd30,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x6b')]=function(_0x46d8f,_0x2f5d1c,_0x5d0e80){var _0xbea3f3=[_0x2367('0x6c'),_0x2367('0x6d'),'rtpaudioqosjitter',_0x2367('0x6e'),_0x2367('0x6f'),'rtpaudioqoslossbridged',_0x2367('0x70'),_0x2367('0x71'),_0x2367('0x72'),_0x2367('0x73'),'bridgepeer','bridgepvtcallid',_0x2367('0x74'),_0x2367('0x75'),'memberinterface',_0x2367('0x76'),'membername','memberpenalty','memberrealtime'];if(!_[_0x2367('0x77')](_0x2f5d1c)&&!_[_0x2367('0x78')](_0xbea3f3,_0x2f5d1c)){if(_['isUndefined'](this[_0x2367('0xd')][_0x46d8f])){this[_0x2367('0xd')][_0x46d8f]={};}this[_0x2367('0xd')][_0x46d8f][_0x2f5d1c]=_0x5d0e80;}};VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x79')]=function(_0x225537){try{if(this[_0x2367('0x1f')](_0x225537)){logger[_0x2367('0x24')]('[%s][voiceAgentReport][hangup]\x20event:',_0x225537['uniqueid'],util[_0x2367('0x26')](_0x225537,{'showHidden':![],'depth':null}));if(this[_0x2367('0xa')][_0x225537[_0x2367('0x27')]]){for(var _0x2687a7 in this[_0x2367('0xa')][_0x225537[_0x2367('0x27')]]){if(this['channels'][_0x225537['uniqueid']][_0x2367('0x51')](_0x2687a7)){if(this[_0x2367('0xa')][_0x225537[_0x2367('0x27')]][_0x2687a7][_0x2367('0x4a')]==_0x2367('0x5a')&&this['channels'][_0x225537[_0x2367('0x27')]][_0x2687a7]['agentcomplete']){logger['info'](_0x2367('0x7a'),_0x225537[_0x2367('0x27')],_0x2687a7);this[_0x2367('0xa')][_0x225537[_0x2367('0x27')]][_0x2687a7][_0x2367('0x58')]=moment()['format'](_0x2367('0x29'));}}}logger[_0x2367('0x24')](_0x2367('0x7b'),_0x225537[_0x2367('0x27')],util[_0x2367('0x26')](_['values'](this[_0x2367('0xa')][_0x225537[_0x2367('0x27')]]),{'showHidden':![],'depth':null}));ami[_0x2367('0x1e')](_0x2367('0x7c'),_['values'](this[_0x2367('0xa')][_0x225537['uniqueid']]));delete this[_0x2367('0xa')][_0x225537[_0x2367('0x27')]];}if(this[_0x2367('0xd')][_0x225537[_0x2367('0x27')]]){delete this[_0x2367('0xd')][_0x225537[_0x2367('0x27')]];}}}catch(_0x459f07){logger[_0x2367('0x37')](_0x2367('0x7d'),_0x225537[_0x2367('0x27')],util[_0x2367('0x26')](_0x459f07,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x1a')]=function(_0x3204d9){try{if(this[_0x2367('0x1f')](_0x3204d9)){logger[_0x2367('0x24')](_0x2367('0x7e'),_0x3204d9[_0x2367('0x27')],util[_0x2367('0x26')](_0x3204d9,{'showHidden':![],'depth':null}));if(this[_0x2367('0xa')][_0x3204d9[_0x2367('0x7f')]]){for(var _0x95b96d in this[_0x2367('0xa')][_0x3204d9['transfereeuniqueid']]){if(this[_0x2367('0xa')][_0x3204d9[_0x2367('0x7f')]][_0x2367('0x51')](_0x95b96d)){if(_0x3204d9['origtransfereruniqueid']===_0x95b96d){logger['info'](_0x2367('0x80'),_0x3204d9[_0x2367('0x27')],this[_0x2367('0xa')][_0x3204d9['transfereeuniqueid']][_0x95b96d][_0x2367('0x23')],_0x95b96d);var _0x17dbef=moment();this[_0x2367('0xa')][_0x3204d9[_0x2367('0x7f')]][_0x95b96d][_0x2367('0x14')]=!![];this[_0x2367('0xa')][_0x3204d9[_0x2367('0x7f')]][_0x95b96d][_0x2367('0x58')]=moment()[_0x2367('0x35')](_0x2367('0x29'));this[_0x2367('0xa')][_0x3204d9[_0x2367('0x7f')]][_0x95b96d][_0x2367('0x40')]=_0x2367('0x59');this[_0x2367('0xa')][_0x3204d9[_0x2367('0x7f')]][_0x95b96d]['reason']=_0x2367('0x5a');this[_0x2367('0xa')][_0x3204d9[_0x2367('0x7f')]][_0x95b96d][_0x2367('0x5c')]=_0x17dbef[_0x2367('0x81')](this['channels'][_0x3204d9[_0x2367('0x7f')]][_0x95b96d][_0x2367('0x3a')],_0x2367('0x82'));}}}}if(this[_0x2367('0xa')][_0x3204d9[_0x2367('0x83')]]){var _0x48d770=this['channels'][_0x3204d9[_0x2367('0x83')]];this[_0x2367('0xa')][_0x3204d9[_0x2367('0x83')]]=this['channels'][_0x3204d9[_0x2367('0x7f')]];this[_0x2367('0xa')][_0x3204d9[_0x2367('0x7f')]]=_0x48d770;}}}catch(_0x1adfc4){logger['error']('[%s][voiceAgentReport][attendedtransfer]',_0x3204d9['uniqueid'],util['inspect'](_0x1adfc4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x1c')]=function(_0x7e98d8){try{if(this['isNotNull'](_0x7e98d8)){logger[_0x2367('0x24')](_0x2367('0x84'),_0x7e98d8[_0x2367('0x27')],util[_0x2367('0x26')](_0x7e98d8,{'showHidden':![],'depth':null}));if(this[_0x2367('0xa')][_0x7e98d8[_0x2367('0x7f')]]){for(var _0x2a05ce in this[_0x2367('0xa')][_0x7e98d8['transfereeuniqueid']]){if(this[_0x2367('0xa')][_0x7e98d8[_0x2367('0x7f')]][_0x2367('0x51')](_0x2a05ce)){if(_0x7e98d8['transfereruniqueid']===_0x2a05ce){logger['info'](_0x2367('0x85'),_0x7e98d8[_0x2367('0x27')],this[_0x2367('0xa')][_0x7e98d8[_0x2367('0x7f')]][_0x2a05ce][_0x2367('0x23')],_0x2a05ce);var _0xec6787=moment();this[_0x2367('0xa')][_0x7e98d8[_0x2367('0x7f')]][_0x2a05ce][_0x2367('0x14')]=!![];this['channels'][_0x7e98d8[_0x2367('0x7f')]][_0x2a05ce]['agentcompleteAt']=_0xec6787;this[_0x2367('0xa')][_0x7e98d8[_0x2367('0x7f')]][_0x2a05ce]['lastevent']=_0x2367('0x59');this[_0x2367('0xa')][_0x7e98d8[_0x2367('0x7f')]][_0x2a05ce]['reason']=_0x2367('0x5a');this[_0x2367('0xa')][_0x7e98d8[_0x2367('0x7f')]][_0x2a05ce][_0x2367('0x5c')]=_0xec6787[_0x2367('0x81')](this[_0x2367('0xa')][_0x7e98d8['transfereeuniqueid']][_0x2a05ce]['agentconnectAt'],_0x2367('0x82'));}}}}}}catch(_0x38f994){logger[_0x2367('0x37')](_0x2367('0x86'),_0x7e98d8['uniqueid'],util[_0x2367('0x26')](_0x38f994,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x87')]=function(_0x565b5f){var _0x2bed25='';try{if(this[_0x2367('0x1f')](_0x565b5f)){logger[_0x2367('0x24')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x565b5f[_0x2367('0x27')],util[_0x2367('0x26')](_0x565b5f,{'showHidden':![],'depth':null}));if(_0x565b5f['channel']){_0x2bed25=_0x565b5f[_0x2367('0x88')][_0x2367('0x89')](0x0,_0x565b5f[_0x2367('0x88')][_0x2367('0x8a')]('-'));if(this['agents'][_0x2bed25]){logger[_0x2367('0x22')]('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x565b5f[_0x2367('0x27')],_0x2bed25);this['agents'][_0x2bed25]['onhold']=!![];}}}}catch(_0xdab5ca){logger[_0x2367('0x37')](_0x2367('0x8b'),_0x565b5f['uniqueid'],util[_0x2367('0x26')](_0xdab5ca,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2367('0x1d')][_0x2367('0x18')]=function(_0x507ed1){var _0x3d2655='';try{if(this['isNotNull'](_0x507ed1)){logger['debug'](_0x2367('0x8c'),_0x507ed1[_0x2367('0x27')],util[_0x2367('0x26')](_0x507ed1,{'showHidden':![],'depth':null}));if(_0x507ed1[_0x2367('0x88')]){_0x3d2655=_0x507ed1['channel'][_0x2367('0x89')](0x0,_0x507ed1[_0x2367('0x88')][_0x2367('0x8a')]('-'));if(this[_0x2367('0xc')][_0x3d2655]){logger['info']('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x507ed1[_0x2367('0x27')],_0x3d2655);this[_0x2367('0xc')][_0x3d2655][_0x2367('0x8d')]=![];}}}}catch(_0x50263a){logger['error']('[%s][voiceAgentReport][musiconholdstop]',_0x507ed1[_0x2367('0x27')],util[_0x2367('0x26')](_0x50263a,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff