// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x2a8874=function(_0x36498f){while(--_0x36498f){_0x47e7cb['push'](_0x47e7cb['shift']());}};_0x2a8874(++_0x4c1b8d);}(_0xfca3,0x1b2));var _0x3fca=function(_0x3c087d,_0x32b85a){_0x3c087d=_0x3c087d-0x0;var _0x2638c9=_0xfca3[_0x3c087d];return _0x2638c9;};'use strict';var _=require(_0x3fca('0x0'));var moment=require('moment');var util=require(_0x3fca('0x1'));var Redis=require(_0x3fca('0x2'));var config=require('../../../config/environment');var logger=require(_0x3fca('0x3'))(_0x3fca('0x4'));var ami=require(_0x3fca('0x5'));config[_0x3fca('0x6')]=_['defaults'](config[_0x3fca('0x6')],{'host':_0x3fca('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x3fca('0x6')]));function VoiceAgentReport(_0x27d973){this[_0x3fca('0x8')]={};this['voiceQueues']=_0x27d973['voiceQueues'];this[_0x3fca('0x9')]=_0x27d973['agents'];this['variables']={};ami['on'](_0x3fca('0xa'),this['syncAgentCalled'][_0x3fca('0xb')](this));ami['on'](_0x3fca('0xc'),this[_0x3fca('0xd')]['bind'](this));ami['on'](_0x3fca('0xe'),this['syncAgentRingNoAnswer'][_0x3fca('0xb')](this));ami['on'](_0x3fca('0xf'),this[_0x3fca('0x10')][_0x3fca('0xb')](this));ami['on'](_0x3fca('0x11'),this[_0x3fca('0x12')][_0x3fca('0xb')](this));ami['on'](_0x3fca('0x13'),this[_0x3fca('0x14')][_0x3fca('0xb')](this));ami['on'](_0x3fca('0x15'),this[_0x3fca('0x16')][_0x3fca('0xb')](this));ami['on'](_0x3fca('0x17'),this[_0x3fca('0x18')]['bind'](this));ami['on'](_0x3fca('0x19'),this['syncMusicOnHoldStop'][_0x3fca('0xb')](this));ami['on']('attendedtransfer',this[_0x3fca('0x1a')]['bind'](this));ami['on'](_0x3fca('0x1b'),this[_0x3fca('0x1c')][_0x3fca('0xb')](this));}VoiceAgentReport[_0x3fca('0x1d')]['emit']=function(_0x1f2255,_0x462cac,_0x21a382){io['to'](_0x1f2255)[_0x3fca('0x1e')](_0x462cac,_0x21a382);};VoiceAgentReport['prototype'][_0x3fca('0x1f')]=function(_0x459212){return _0x459212!==null&&!_[_0x3fca('0x20')](_0x459212);};VoiceAgentReport[_0x3fca('0x1d')]['syncAgentCalled']=function(_0x385d2b){try{if(this[_0x3fca('0x1f')](_0x385d2b)){logger[_0x3fca('0x21')](_0x3fca('0x22'),_0x385d2b['uniqueid'],_0x385d2b[_0x3fca('0x23')],_0x385d2b['destuniqueid']);logger[_0x3fca('0x24')](_0x3fca('0x25'),_0x385d2b[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x385d2b,{'showHidden':![],'depth':null}));if(_[_0x3fca('0x20')](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]])){this[_0x3fca('0x8')][_0x385d2b['uniqueid']]={};}if(_[_0x3fca('0x20')](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b[_0x3fca('0x28')]])){this['channels'][_0x385d2b['uniqueid']][_0x385d2b[_0x3fca('0x28')]]={'agentcalledAt':moment()[_0x3fca('0x29')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':'called','mandatoryDisposition':this[_0x3fca('0x2a')][_0x385d2b[_0x3fca('0x2b')]]?this[_0x3fca('0x2a')][_0x385d2b[_0x3fca('0x2b')]][_0x3fca('0x2c')]||![]:![],'type':this['voiceQueues'][_0x385d2b[_0x3fca('0x2b')]]?this[_0x3fca('0x2a')][_0x385d2b[_0x3fca('0x2b')]][_0x3fca('0x2d')]||'inbound':_0x3fca('0x2e'),'variables':this['variables'][_0x385d2b[_0x3fca('0x26')]]};}_['merge'](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b['destuniqueid']],_[_0x3fca('0x2f')](_0x385d2b,['event',_0x3fca('0x30')]));logger['debug'](_0x3fca('0x31'),_0x385d2b[_0x3fca('0x26')],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b[_0x3fca('0x28')]],{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')]('custom:agentcalled',this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b['destuniqueid']]);logger[_0x3fca('0x24')](_0x3fca('0x32'),_0x385d2b[_0x3fca('0x26')],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b['destuniqueid']],{'showHidden':![],'depth':null}));this[_0x3fca('0x1e')](util[_0x3fca('0x29')](_0x3fca('0x33'),_0x385d2b[_0x3fca('0x23')]),'user:called',this['channels'][_0x385d2b[_0x3fca('0x26')]][_0x385d2b[_0x3fca('0x28')]]);}}catch(_0x3f25f7){logger[_0x3fca('0x34')](_0x3fca('0x35'),_0x385d2b['uniqueid'],util[_0x3fca('0x27')](_0x3f25f7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0xd')]=function(_0x1ff7b2){try{if(this[_0x3fca('0x1f')](_0x1ff7b2)){if(this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]]){logger[_0x3fca('0x24')](_0x3fca('0x36'),_0x1ff7b2[_0x3fca('0x26')],util['inspect'](_0x1ff7b2,{'showHidden':![],'depth':null}));for(var _0x4ce97a in this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]]){if(this['channels'][_0x1ff7b2['uniqueid']]['hasOwnProperty'](_0x4ce97a)){if(_0x1ff7b2[_0x3fca('0x28')]===_0x4ce97a){logger[_0x3fca('0x21')](_0x3fca('0x37'),_0x1ff7b2[_0x3fca('0x26')],_0x1ff7b2[_0x3fca('0x23')],_0x1ff7b2[_0x3fca('0x28')]);this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]['agentconnectAt']=moment()[_0x3fca('0x29')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x38')]=_0x1ff7b2[_0x3fca('0x38')];this['channels'][_0x1ff7b2['uniqueid']][_0x4ce97a]['connectedlinenum']=_0x1ff7b2[_0x3fca('0x39')];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x3a')]=_0x1ff7b2[_0x3fca('0x3a')];this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]['destchannelstatedesc']=_0x1ff7b2['destchannelstatedesc'];this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x3b')]=_0x1ff7b2[_0x3fca('0x3b')];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]['lastevent']=_0x3fca('0x3c');_[_0x3fca('0x3d')](this[_0x3fca('0x9')][_0x1ff7b2[_0x3fca('0x3e')]],_[_0x3fca('0x3f')](_0x1ff7b2,[_0x3fca('0x2b'),_0x3fca('0x40')]));logger[_0x3fca('0x24')](_0x3fca('0x41'),_0x1ff7b2['uniqueid'],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x1ff7b2['uniqueid']][_0x1ff7b2[_0x3fca('0x28')]],{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')](_0x3fca('0x42'),this['channels'][_0x1ff7b2['uniqueid']][_0x1ff7b2[_0x3fca('0x28')]]);logger['debug'](_0x3fca('0x43'),_0x1ff7b2[_0x3fca('0x26')],util['inspect'](this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x1ff7b2[_0x3fca('0x28')]],{'showHidden':![],'depth':null}));this['emit'](util[_0x3fca('0x29')](_0x3fca('0x33'),_0x1ff7b2['membername']),'user:agentconnect',this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x1ff7b2[_0x3fca('0x28')]]);}else if(!this['channels'][_0x1ff7b2['uniqueid']][_0x4ce97a][_0x3fca('0xe')]&&!this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x11')]){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x1ff7b2['uniqueid'],this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x23')],_0x4ce97a);this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0xe')]=!![];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x44')]=moment()[_0x3fca('0x29')](_0x3fca('0x45'));this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x46')]=_0x1ff7b2[_0x3fca('0x28')];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x47')]=_0x1ff7b2[_0x3fca('0x23')];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]['lastevent']=_0x3fca('0x48');this['channels'][_0x1ff7b2['uniqueid']][_0x4ce97a][_0x3fca('0x49')]=_0x3fca('0x48');logger[_0x3fca('0x24')](_0x3fca('0x4a'),_0x1ff7b2[_0x3fca('0x26')],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a],{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')](_0x3fca('0x4b'),this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]);}}}}}}catch(_0xe5cbb){logger[_0x3fca('0x34')]('[%s][voiceAgentReport][agentconnect]',_0x1ff7b2[_0x3fca('0x26')],util[_0x3fca('0x27')](_0xe5cbb,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')]['syncAgentRingNoAnswer']=function(_0x81563a){try{if(this['isNotNull'](_0x81563a)){logger[_0x3fca('0x24')](_0x3fca('0x4c'),_0x81563a['uniqueid'],util[_0x3fca('0x27')](_0x81563a,{'showHidden':![],'depth':null}));if(this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]]&&this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a['destuniqueid']]){logger[_0x3fca('0x21')](_0x3fca('0x4d'),_0x81563a[_0x3fca('0x26')],_0x81563a[_0x3fca('0x23')],_0x81563a['destuniqueid']);this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a[_0x3fca('0x28')]]['agentringnoanswer']=!![];this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a[_0x3fca('0x28')]][_0x3fca('0x44')]=moment()['format'](_0x3fca('0x45'));this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a[_0x3fca('0x28')]]['lastevent']='rejected';this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a['destuniqueid']]['reason']=_0x3fca('0x4e');logger[_0x3fca('0x24')](_0x3fca('0x4f'),_0x81563a[_0x3fca('0x26')],util['inspect'](this[_0x3fca('0x8')][_0x81563a['uniqueid']][_0x81563a[_0x3fca('0x28')]],{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')]('custom:agentringnoanswer',this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a[_0x3fca('0x28')]]);}}}catch(_0x2c63ad){logger[_0x3fca('0x34')](_0x3fca('0x50'),_0x81563a['uniqueid'],util[_0x3fca('0x27')](_0x2c63ad,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')]['syncQueueCallerAbandon']=function(_0x2b8698){try{if(this[_0x3fca('0x1f')](_0x2b8698)){logger[_0x3fca('0x24')]('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0x2b8698[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x2b8698,{'showHidden':![],'depth':null}));if(this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]]){for(var _0x5358be in this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]]){if(this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]]['hasOwnProperty'](_0x5358be)&&!this['channels'][_0x2b8698[_0x3fca('0x26')]][_0x5358be][_0x3fca('0xe')]&&!this['channels'][_0x2b8698['uniqueid']][_0x5358be][_0x3fca('0x11')]){logger['info'](_0x3fca('0x51'),_0x2b8698[_0x3fca('0x26')],this[_0x3fca('0x8')][_0x2b8698['uniqueid']][_0x5358be]['membername'],_0x5358be);this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]][_0x5358be][_0x3fca('0xe')]=!![];this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]][_0x5358be][_0x3fca('0x44')]=moment()['format'](_0x3fca('0x45'));this[_0x3fca('0x8')][_0x2b8698['uniqueid']][_0x5358be]['lastevent']=_0x3fca('0x52');this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]][_0x5358be][_0x3fca('0x49')]=_0x3fca('0x52');logger['debug'](_0x3fca('0x53'),_0x2b8698[_0x3fca('0x26')],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]][_0x5358be],{'showHidden':![],'depth':null}));ami['emit'](_0x3fca('0x54'),this[_0x3fca('0x8')][_0x2b8698['uniqueid']][_0x5358be]);}}}}}catch(_0x1c5482){logger[_0x3fca('0x34')](_0x3fca('0x55'),_0x2b8698[_0x3fca('0x26')],util['inspect'](_0x1c5482,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x12')]=function(_0x27ea4d){try{if(this[_0x3fca('0x1f')](_0x27ea4d)){logger[_0x3fca('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x27ea4d[_0x3fca('0x26')],util['inspect'](_0x27ea4d,{'showHidden':![],'depth':null}));if(this['channels'][_0x27ea4d[_0x3fca('0x26')]]){for(var _0x275b88 in this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]]){if(this['channels'][_0x27ea4d[_0x3fca('0x26')]]['hasOwnProperty'](_0x275b88)){if(this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88]['agentconnectAt']&&!this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88]['agentcomplete']){logger[_0x3fca('0x21')](_0x3fca('0x56'),_0x27ea4d[_0x3fca('0x26')],this['channels'][_0x27ea4d['uniqueid']][_0x275b88][_0x3fca('0x23')],_0x275b88);this['channels'][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x11')]=!![];this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x57')]=moment()[_0x3fca('0x29')](_0x3fca('0x45'));this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x58')]='complete';this['channels'][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x49')]=_0x27ea4d[_0x3fca('0x49')]==_0x3fca('0x59')?'agent':_0x27ea4d['reason'];this[_0x3fca('0x8')][_0x27ea4d['uniqueid']][_0x275b88][_0x3fca('0x5a')]=_0x27ea4d['talktime'];if(this[_0x3fca('0x2a')][_0x27ea4d['queue']]&&this[_0x3fca('0x2a')][_0x27ea4d[_0x3fca('0x2b')]][_0x3fca('0x5b')]){this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x5c')]=this[_0x3fca('0x2a')][_0x27ea4d['queue']][_0x3fca('0x5d')];this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x5e')]=!![];}this[_0x3fca('0x9')][_0x27ea4d[_0x3fca('0x3e')]]=_['omit'](this['agents'][_0x27ea4d['interface']],[_0x3fca('0x2b'),_0x3fca('0x40')]);logger[_0x3fca('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x27ea4d['uniqueid'],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88],{'showHidden':![],'depth':null}));ami['emit']('custom:agentcomplete',this['channels'][_0x27ea4d[_0x3fca('0x26')]][_0x275b88]);logger[_0x3fca('0x24')](_0x3fca('0x5f'),_0x27ea4d['uniqueid'],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88],{'showHidden':![],'depth':null}));this[_0x3fca('0x1e')](util[_0x3fca('0x29')]('user:%s',_0x27ea4d['membername']),_0x3fca('0x60'),this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88]);}}}}}}catch(_0x5376d2){logger[_0x3fca('0x34')]('[%s][voiceAgentReport][agentcomplete]',_0x27ea4d[_0x3fca('0x26')],util['inspect'](_0x5376d2,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncVarSet']=function(_0x2b9557){try{if(this[_0x3fca('0x1f')](_0x2b9557)){logger[_0x3fca('0x24')](_0x3fca('0x61'),_0x2b9557[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x2b9557,{'showHidden':![],'depth':null}));this['addVariable'](_0x2b9557[_0x3fca('0x26')],_['keys'](_0x2b9557[_0x3fca('0x62')])[0x0],_0x2b9557[_0x3fca('0x63')]);if(this[_0x3fca('0x8')][_0x2b9557[_0x3fca('0x26')]]){for(var _0x23072a in this[_0x3fca('0x8')][_0x2b9557[_0x3fca('0x26')]]){if(this[_0x3fca('0x8')][_0x2b9557['uniqueid']][_0x3fca('0x64')](_0x23072a)){logger[_0x3fca('0x21')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x2b9557['uniqueid'],_0x23072a,_[_0x3fca('0x65')](_0x2b9557['variable'])[0x0],_0x2b9557[_0x3fca('0x63')]);if(_[_0x3fca('0x20')](this['channels'][_0x2b9557[_0x3fca('0x26')]][_0x23072a]['variables'])){this[_0x3fca('0x8')][_0x2b9557[_0x3fca('0x26')]][_0x23072a]['variables']={};}this[_0x3fca('0x8')][_0x2b9557['uniqueid']][_0x23072a][_0x3fca('0x66')]=this['variables'][_0x2b9557[_0x3fca('0x26')]];}}}}}catch(_0x4596fa){logger[_0x3fca('0x34')](_0x3fca('0x67'),_0x2b9557[_0x3fca('0x26')],util['inspect'](_0x4596fa,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x3fca('0x68')]=function(_0x3d5fc5,_0x5ea731,_0x19c9f1){var _0x315aed=['rtpaudioqos',_0x3fca('0x69'),_0x3fca('0x6a'),_0x3fca('0x6b'),_0x3fca('0x6c'),_0x3fca('0x6d'),_0x3fca('0x6e'),_0x3fca('0x6f'),_0x3fca('0x70'),'sipuri',_0x3fca('0x71'),'bridgepvtcallid',_0x3fca('0x72'),_0x3fca('0x73'),_0x3fca('0x74'),_0x3fca('0x75'),'membername','memberpenalty','memberrealtime'];if(!_[_0x3fca('0x76')](_0x5ea731)&&!_['includes'](_0x315aed,_0x5ea731)){if(_[_0x3fca('0x20')](this[_0x3fca('0x66')][_0x3d5fc5])){this[_0x3fca('0x66')][_0x3d5fc5]={};}this[_0x3fca('0x66')][_0x3d5fc5][_0x5ea731]=_0x19c9f1;}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x16')]=function(_0x5afc0d){try{if(this[_0x3fca('0x1f')](_0x5afc0d)){logger[_0x3fca('0x24')](_0x3fca('0x77'),_0x5afc0d[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x5afc0d,{'showHidden':![],'depth':null}));if(this['channels'][_0x5afc0d[_0x3fca('0x26')]]){for(var _0x821b8c in this[_0x3fca('0x8')][_0x5afc0d['uniqueid']]){if(this[_0x3fca('0x8')][_0x5afc0d[_0x3fca('0x26')]][_0x3fca('0x64')](_0x821b8c)){if(this['channels'][_0x5afc0d[_0x3fca('0x26')]][_0x821b8c][_0x3fca('0x49')]==_0x3fca('0x59')&&this[_0x3fca('0x8')][_0x5afc0d['uniqueid']][_0x821b8c][_0x3fca('0x11')]){logger[_0x3fca('0x21')]('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x5afc0d[_0x3fca('0x26')],_0x821b8c);this[_0x3fca('0x8')][_0x5afc0d[_0x3fca('0x26')]][_0x821b8c][_0x3fca('0x57')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x3fca('0x24')](_0x3fca('0x78'),_0x5afc0d[_0x3fca('0x26')],util[_0x3fca('0x27')](_[_0x3fca('0x79')](this[_0x3fca('0x8')][_0x5afc0d[_0x3fca('0x26')]]),{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')](_0x3fca('0x7a'),_['values'](this[_0x3fca('0x8')][_0x5afc0d[_0x3fca('0x26')]]));delete this['channels'][_0x5afc0d[_0x3fca('0x26')]];}if(this[_0x3fca('0x66')][_0x5afc0d['uniqueid']]){delete this[_0x3fca('0x66')][_0x5afc0d['uniqueid']];}}}catch(_0x5f0087){logger[_0x3fca('0x34')](_0x3fca('0x7b'),_0x5afc0d[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x5f0087,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x1a')]=function(_0x4d24eb){try{if(this['isNotNull'](_0x4d24eb)){logger[_0x3fca('0x24')](_0x3fca('0x7c'),_0x4d24eb[_0x3fca('0x26')],util['inspect'](_0x4d24eb,{'showHidden':![],'depth':null}));if(this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]]){for(var _0x395e05 in this[_0x3fca('0x8')][_0x4d24eb['transfereeuniqueid']]){if(this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x3fca('0x64')](_0x395e05)){if(_0x4d24eb[_0x3fca('0x7e')]===_0x395e05){logger[_0x3fca('0x21')](_0x3fca('0x7f'),_0x4d24eb[_0x3fca('0x26')],this[_0x3fca('0x8')][_0x4d24eb['transfereeuniqueid']][_0x395e05][_0x3fca('0x23')],_0x395e05);var _0x97ddc=moment();this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x11')]=!![];this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x57')]=moment()['format'](_0x3fca('0x45'));this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x58')]=_0x3fca('0x80');this['channels'][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x49')]=_0x3fca('0x59');this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x5a')]=_0x97ddc[_0x3fca('0x81')](this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x82')],_0x3fca('0x83'));}}}}if(this[_0x3fca('0x8')][_0x4d24eb['secondtransfereruniqueid']]){var _0x427591=this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x84')]];this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x84')]]=this[_0x3fca('0x8')][_0x4d24eb['transfereeuniqueid']];this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]]=_0x427591;}}}catch(_0x34540c){logger[_0x3fca('0x34')](_0x3fca('0x85'),_0x4d24eb[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x34540c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x1c')]=function(_0x495091){try{if(this[_0x3fca('0x1f')](_0x495091)){logger['debug'](_0x3fca('0x86'),_0x495091[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x495091,{'showHidden':![],'depth':null}));if(this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]]){for(var _0x1cc8fd in this['channels'][_0x495091[_0x3fca('0x7d')]]){if(this[_0x3fca('0x8')][_0x495091['transfereeuniqueid']][_0x3fca('0x64')](_0x1cc8fd)){if(_0x495091[_0x3fca('0x87')]===_0x1cc8fd){logger[_0x3fca('0x21')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x495091[_0x3fca('0x26')],this[_0x3fca('0x8')][_0x495091['transfereeuniqueid']][_0x1cc8fd][_0x3fca('0x23')],_0x1cc8fd);var _0x397359=moment();this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd]['agentcomplete']=!![];this[_0x3fca('0x8')][_0x495091['transfereeuniqueid']][_0x1cc8fd][_0x3fca('0x57')]=_0x397359;this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd][_0x3fca('0x58')]=_0x3fca('0x80');this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd][_0x3fca('0x49')]=_0x3fca('0x59');this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd][_0x3fca('0x5a')]=_0x397359[_0x3fca('0x81')](this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd]['agentconnectAt'],_0x3fca('0x83'));}}}}}}catch(_0x17697e){logger[_0x3fca('0x34')]('[%s][voiceAgentReport][blindtransfer]',_0x495091[_0x3fca('0x26')],util['inspect'](_0x17697e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x18')]=function(_0x5df881){var _0x3487c8='';try{if(this[_0x3fca('0x1f')](_0x5df881)){logger[_0x3fca('0x24')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x5df881[_0x3fca('0x26')],util['inspect'](_0x5df881,{'showHidden':![],'depth':null}));if(_0x5df881[_0x3fca('0x88')]){_0x3487c8=_0x5df881[_0x3fca('0x88')][_0x3fca('0x89')](0x0,_0x5df881['channel']['lastIndexOf']('-'));if(this['agents'][_0x3487c8]){logger[_0x3fca('0x21')]('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x5df881[_0x3fca('0x26')],_0x3487c8);this[_0x3fca('0x9')][_0x3487c8][_0x3fca('0x8a')]=!![];}}}}catch(_0xbf615e){logger[_0x3fca('0x34')](_0x3fca('0x8b'),_0x5df881[_0x3fca('0x26')],util[_0x3fca('0x27')](_0xbf615e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x3fca('0x8c')]=function(_0x580135){var _0x36d7cc='';try{if(this[_0x3fca('0x1f')](_0x580135)){logger[_0x3fca('0x24')](_0x3fca('0x8d'),_0x580135[_0x3fca('0x26')],util['inspect'](_0x580135,{'showHidden':![],'depth':null}));if(_0x580135['channel']){_0x36d7cc=_0x580135[_0x3fca('0x88')]['substring'](0x0,_0x580135[_0x3fca('0x88')][_0x3fca('0x8e')]('-'));if(this['agents'][_0x36d7cc]){logger['info']('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x580135[_0x3fca('0x26')],_0x36d7cc);this[_0x3fca('0x9')][_0x36d7cc][_0x3fca('0x8a')]=![];}}}}catch(_0x155ca4){logger[_0x3fca('0x34')]('[%s][voiceAgentReport][musiconholdstop]',_0x580135[_0x3fca('0x26')],util['inspect'](_0x155ca4,{'showHidden':![],'depth':null}));}};module[_0x3fca('0x8f')]=VoiceAgentReport;
\ No newline at end of file
+var _0x77b7=['answered_elsewhere','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected','rejected','[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:','user:agentringnoanswer','custom:agentringnoanswer','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','agentringnoanswerAt','reason','abandoned','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','syncAgentComplete','agentcompleteAt','complete','transfer','talktime','acw','acwtime','omit','destconnectedlinenum','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','user:agentcomplete','destaccountcode','[%s][voiceAgentReport][agentcomplete]','syncVarSet','[%s][voiceAgentReport][varset]\x20event:','keys','variable','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','addVariable','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosrtt','sipcallid','sipuri','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberpenalty','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','values','[%s][voiceAgentReport][hangup]','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diff','secondtransfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','seconds','[%s][voiceAgentReport][blindtransfer]','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstop]','moment','util','../../../config/environment','../../../config/logger','ami','../ami','redis','defaults','localhost','socket.io-emitter','voiceChannels','channels','voiceQueues','agents','syncAgentCalled','bind','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','varset','syncHangup','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','prototype','emit','isNotNull','isUndefined','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','membername','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','inspect','interface','format','YYYY-MM-DD\x20HH:mm:ss','called','mandatoryDisposition','type','inbound','voice','assign','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','custom:agentcalled','calleridnum','queue','variables','user:called','error','syncAgentConnect','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','routealias','merge','pick','name','accountcode','exten','agentringnoanswer','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername'];(function(_0x3f03cd,_0x58e8e2){var _0x29d732=function(_0x271e3c){while(--_0x271e3c){_0x3f03cd['push'](_0x3f03cd['shift']());}};_0x29d732(++_0x58e8e2);}(_0x77b7,0x18d));var _0x777b=function(_0x19e35c,_0x29cd1e){_0x19e35c=_0x19e35c-0x0;var _0x3e1fe8=_0x77b7[_0x19e35c];return _0x3e1fe8;};'use strict';var _=require('lodash');var moment=require(_0x777b('0x0'));var util=require(_0x777b('0x1'));var Redis=require('ioredis');var config=require(_0x777b('0x2'));var logger=require(_0x777b('0x3'))(_0x777b('0x4'));var ami=require(_0x777b('0x5'));config[_0x777b('0x6')]=_[_0x777b('0x7')](config['redis'],{'host':_0x777b('0x8'),'port':0x18eb});var io=require(_0x777b('0x9'))(new Redis(config[_0x777b('0x6')]));function VoiceAgentReport(_0x1dd0d2){this['channels']={};this[_0x777b('0xa')]=_0x1dd0d2[_0x777b('0xb')];this[_0x777b('0xc')]=_0x1dd0d2['voiceQueues'];this[_0x777b('0xd')]=_0x1dd0d2['agents'];this['variables']={};ami['on']('agentcalled',this[_0x777b('0xe')]['bind'](this));ami['on']('agentconnect',this['syncAgentConnect'][_0x777b('0xf')](this));ami['on']('agentringnoanswer',this[_0x777b('0x10')]['bind'](this));ami['on'](_0x777b('0x11'),this[_0x777b('0x12')][_0x777b('0xf')](this));ami['on'](_0x777b('0x13'),this['syncAgentComplete'][_0x777b('0xf')](this));ami['on'](_0x777b('0x14'),this['syncVarSet'][_0x777b('0xf')](this));ami['on']('hangup',this[_0x777b('0x15')][_0x777b('0xf')](this));ami['on'](_0x777b('0x16'),this[_0x777b('0x17')][_0x777b('0xf')](this));ami['on'](_0x777b('0x18'),this[_0x777b('0x19')][_0x777b('0xf')](this));ami['on'](_0x777b('0x1a'),this[_0x777b('0x1b')][_0x777b('0xf')](this));ami['on'](_0x777b('0x1c'),this[_0x777b('0x1d')][_0x777b('0xf')](this));}VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x1f')]=function(_0xebfe7b,_0x14def0,_0x4e1c80){io['to'](_0xebfe7b)[_0x777b('0x1f')](_0x14def0,_0x4e1c80);};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x20')]=function(_0x5532ce){return _0x5532ce!==null&&!_[_0x777b('0x21')](_0x5532ce);};VoiceAgentReport[_0x777b('0x1e')]['syncAgentCalled']=function(_0x288105){try{if(this['isNotNull'](_0x288105)){logger[_0x777b('0x22')](_0x777b('0x23'),_0x288105[_0x777b('0x24')],_0x288105[_0x777b('0x25')],_0x288105[_0x777b('0x26')]);logger[_0x777b('0x27')](_0x777b('0x28'),_0x288105[_0x777b('0x24')],util[_0x777b('0x29')](_0x288105,{'showHidden':![],'depth':null}));if(_[_0x777b('0x21')](this[_0x777b('0xb')][_0x288105[_0x777b('0x24')]])){this[_0x777b('0xb')][_0x288105['uniqueid']]={};}var _0x254447=this['agents'][_0x288105[_0x777b('0x2a')]];var _0x2bbf8b=this[_0x777b('0xb')][_0x288105['uniqueid']][_0x288105[_0x777b('0x26')]];var _0x1eacc1=this[_0x777b('0xc')][_0x288105['queue']];var _0x5010ff=this['variables'][_0x288105[_0x777b('0x24')]];if(_[_0x777b('0x21')](_0x2bbf8b)){_0x2bbf8b={'agentcalledAt':moment()[_0x777b('0x2b')](_0x777b('0x2c')),'lastevent':_0x777b('0x2d'),'mandatoryDisposition':_0x1eacc1&&_0x1eacc1['mandatoryDisposition']?_0x1eacc1[_0x777b('0x2e')]:![],'type':_0x1eacc1&&_0x1eacc1[_0x777b('0x2f')]?_0x1eacc1[_0x777b('0x2f')]:_0x777b('0x30'),'variables':_0x5010ff,'motionChannel':_0x777b('0x31')};}Object[_0x777b('0x32')](_0x2bbf8b,_['omit'](_0x288105,['event',_0x777b('0x33')]));this[_0x777b('0xb')][_0x288105['uniqueid']][_0x288105[_0x777b('0x26')]]=_0x2bbf8b;logger[_0x777b('0x27')](_0x777b('0x34'),_0x288105['uniqueid'],util[_0x777b('0x29')](_0x2bbf8b,{'showHidden':![],'depth':null}));ami[_0x777b('0x1f')](_0x777b('0x35'),_0x2bbf8b);var _0x2834a8={'id':_0x254447['id'],'calleridnum':_0x2bbf8b[_0x777b('0x36')],'queue':_0x2bbf8b[_0x777b('0x37')],'variables':_0x2bbf8b[_0x777b('0x38')],'uniqueid':_0x288105[_0x777b('0x24')]};logger[_0x777b('0x27')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:',_0x288105[_0x777b('0x24')],util['inspect'](_0x2834a8,{'showHidden':![],'depth':null}));this[_0x777b('0x1f')](util[_0x777b('0x2b')]('user:%s',_0x288105[_0x777b('0x25')]),_0x777b('0x39'),_0x2834a8);}}catch(_0x2c0ed3){logger[_0x777b('0x3a')]('[%s][voiceAgentReport][agentcalled]',_0x288105[_0x777b('0x24')],util['inspect'](_0x2c0ed3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x3b')]=function(_0x208d77){try{if(this[_0x777b('0x20')](_0x208d77)){if(this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]]){for(var _0x2106e9 in this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]]){if(this['channels'][_0x208d77[_0x777b('0x24')]][_0x777b('0x3c')](_0x2106e9)){if(_0x208d77[_0x777b('0x26')]===_0x2106e9){logger[_0x777b('0x22')](_0x777b('0x3d'),_0x208d77[_0x777b('0x24')],_0x208d77[_0x777b('0x25')],_0x208d77[_0x777b('0x26')]);this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x3e')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this['channels'][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x3f')]=_0x208d77['connectedlinename'];this['channels'][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x40')]=_0x208d77[_0x777b('0x40')];this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9]['destchannelstate']=_0x208d77[_0x777b('0x41')];this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x42')]=_0x208d77[_0x777b('0x42')];this['channels'][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x43')]=_0x208d77['holdtime'];this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x44')]=_0x777b('0x45');if(this[_0x777b('0xa')][this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x24')]]){var _0x29dac5=this[_0x777b('0xa')][this['channels'][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x24')]][_0x777b('0x46')];this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x46')]=_0x29dac5;_0x208d77['routealias']=_0x29dac5;}_[_0x777b('0x47')](this[_0x777b('0xd')][_0x208d77[_0x777b('0x2a')]],_[_0x777b('0x48')](_0x208d77,[_0x777b('0x37'),'destconnectedlinenum','routealias']));var _0x3ba78f=this[_0x777b('0xd')][_0x208d77['interface']];var _0x11d427={'id':_0x3ba78f['id'],'name':_0x3ba78f[_0x777b('0x49')],'agentconnected':!![],'destaccountcode':_0x3ba78f[_0x777b('0x4a')],'destconnectedlinenum':this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x208d77['destuniqueid']][_0x777b('0x4b')],'queue':this['channels'][_0x208d77[_0x777b('0x24')]][_0x208d77[_0x777b('0x26')]][_0x777b('0x37')],'routealias':this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x208d77[_0x777b('0x26')]]['routealias'],'uniqueid':this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x208d77['destuniqueid']][_0x777b('0x24')]};ami[_0x777b('0x1f')]('custom:agentconnect',this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x208d77[_0x777b('0x26')]]);this[_0x777b('0x1f')](util[_0x777b('0x2b')]('user:%s',_0x208d77[_0x777b('0x25')]),'user:agentconnect',_0x11d427);}else if(!this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x4c')]&&!this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x13')]){logger['info'](_0x777b('0x4d'),_0x208d77[_0x777b('0x24')],this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9]['membername'],_0x2106e9);this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x4c')]=!![];this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9]['agentringnoanswerAt']=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x4e')]=_0x208d77[_0x777b('0x26')];this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x4f')]=_0x208d77[_0x777b('0x25')];this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x44')]=_0x777b('0x50');this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9]['reason']=_0x777b('0x50');logger[_0x777b('0x27')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:',_0x208d77[_0x777b('0x24')],util['inspect'](this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9],{'showHidden':![],'depth':null}));ami[_0x777b('0x1f')](_0x777b('0x51'),this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9]);}else{logger[_0x777b('0x27')]('[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken',_0x208d77[_0x777b('0x24')]);}}}}}}catch(_0x156b96){logger[_0x777b('0x3a')](_0x777b('0x52'),_0x208d77[_0x777b('0x24')],util[_0x777b('0x29')](_0x156b96,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x777b('0x10')]=function(_0x4f1955){try{if(this['isNotNull'](_0x4f1955)){logger[_0x777b('0x27')](_0x777b('0x53'),_0x4f1955[_0x777b('0x24')],util[_0x777b('0x29')](_0x4f1955,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x4f1955[_0x777b('0x24')]]&&this[_0x777b('0xb')][_0x4f1955[_0x777b('0x24')]][_0x4f1955[_0x777b('0x26')]]){logger[_0x777b('0x22')](_0x777b('0x54'),_0x4f1955[_0x777b('0x24')],_0x4f1955[_0x777b('0x25')],_0x4f1955[_0x777b('0x26')]);var _0x1b7c45=this['agents'][_0x4f1955['interface']];var _0x582d2e=this[_0x777b('0xb')][_0x4f1955[_0x777b('0x24')]][_0x4f1955[_0x777b('0x26')]];_0x582d2e[_0x777b('0x4c')]=!![];_0x582d2e['agentringnoanswerAt']=moment()[_0x777b('0x2b')]('YYYY-MM-DD\x20HH:mm:ss');_0x582d2e['lastevent']=_0x777b('0x55');_0x582d2e['reason']=_0x777b('0x55');var _0x566d51={'id':_0x1b7c45['id'],'name':_0x1b7c45[_0x777b('0x49')],'queue':_0x582d2e[_0x777b('0x37')],'uniqueid':_0x582d2e[_0x777b('0x24')]};logger[_0x777b('0x27')](_0x777b('0x56'),_0x4f1955[_0x777b('0x24')],util[_0x777b('0x29')](_0x566d51,{'showHidden':![],'depth':null}));this[_0x777b('0x1f')](util[_0x777b('0x2b')]('user:%s',_0x1b7c45[_0x777b('0x49')]),_0x777b('0x57'),_0x566d51);ami[_0x777b('0x1f')](_0x777b('0x58'),_0x582d2e);this[_0x777b('0xb')][_0x4f1955[_0x777b('0x24')]][_0x4f1955[_0x777b('0x26')]]=Object[_0x777b('0x32')]({},_0x582d2e);}}}catch(_0x186524){logger['error']('[%s][voiceAgentReport][agentringnoanswer]',_0x4f1955[_0x777b('0x24')],util[_0x777b('0x29')](_0x186524,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x12')]=function(_0x2c5f08){try{if(this[_0x777b('0x20')](_0x2c5f08)){logger[_0x777b('0x27')](_0x777b('0x59'),_0x2c5f08[_0x777b('0x24')],util['inspect'](_0x2c5f08,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]]){for(var _0x53c7eb in this[_0x777b('0xb')][_0x2c5f08['uniqueid']]){if(this['channels'][_0x2c5f08[_0x777b('0x24')]][_0x777b('0x3c')](_0x53c7eb)&&!this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x4c')]&&!this['channels'][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x13')]){logger[_0x777b('0x22')](_0x777b('0x5a'),_0x2c5f08[_0x777b('0x24')],this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x25')],_0x53c7eb);this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x4c')]=!![];this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x5b')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x44')]='abandoned';this[_0x777b('0xb')][_0x2c5f08['uniqueid']][_0x53c7eb][_0x777b('0x5c')]=_0x777b('0x5d');logger[_0x777b('0x27')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x2c5f08[_0x777b('0x24')],util[_0x777b('0x29')](this[_0x777b('0xb')][_0x2c5f08['uniqueid']][_0x53c7eb],{'showHidden':![],'depth':null}));ami[_0x777b('0x1f')](_0x777b('0x5e'),this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb]);}}}}}catch(_0x5eafa4){logger[_0x777b('0x3a')](_0x777b('0x5f'),_0x2c5f08['uniqueid'],util[_0x777b('0x29')](_0x5eafa4,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x777b('0x60')]=function(_0x35e201){try{if(this['isNotNull'](_0x35e201)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x35e201[_0x777b('0x24')],util[_0x777b('0x29')](_0x35e201,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]]){for(var _0x2d860c in this['channels'][_0x35e201['uniqueid']]){if(this['channels'][_0x35e201[_0x777b('0x24')]][_0x777b('0x3c')](_0x2d860c)){if(this[_0x777b('0xb')][_0x35e201['uniqueid']][_0x2d860c][_0x777b('0x3e')]&&!this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x13')]){logger[_0x777b('0x22')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x35e201[_0x777b('0x24')],this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x25')],_0x2d860c);this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x13')]=!![];this['channels'][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x61')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this['channels'][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x44')]=_0x777b('0x62');this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x5c')]=_0x35e201[_0x777b('0x5c')]==_0x777b('0x63')?'agent':_0x35e201[_0x777b('0x5c')];this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x64')]=_0x35e201['talktime'];if(this[_0x777b('0xc')][_0x35e201[_0x777b('0x37')]]&&this['voiceQueues'][_0x35e201[_0x777b('0x37')]][_0x777b('0x65')]){this[_0x777b('0xb')][_0x35e201['uniqueid']][_0x2d860c][_0x777b('0x66')]=this['voiceQueues'][_0x35e201[_0x777b('0x37')]]['acwTimeout'];this['channels'][_0x35e201[_0x777b('0x24')]][_0x2d860c]['agentacw']=!![];}this[_0x777b('0xd')][_0x35e201[_0x777b('0x2a')]]=_[_0x777b('0x67')](this[_0x777b('0xd')][_0x35e201[_0x777b('0x2a')]],[_0x777b('0x37'),_0x777b('0x68')]);logger['debug'](_0x777b('0x69'),_0x35e201['uniqueid'],util[_0x777b('0x29')](this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c],{'showHidden':![],'depth':null}));ami[_0x777b('0x1f')](_0x777b('0x6a'),this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c]);logger['debug'](_0x777b('0x6b'),_0x35e201['uniqueid'],util[_0x777b('0x29')]({'id':this['agents'][_0x35e201['interface']]['id'],'destaccountcode':_0x35e201['destaccountcode']},{'showHidden':![],'depth':null}));this[_0x777b('0x1f')](util[_0x777b('0x2b')]('user:%s',_0x35e201[_0x777b('0x25')]),_0x777b('0x6c'),{'id':this['agents'][_0x35e201[_0x777b('0x2a')]]['id'],'destaccountcode':Number(_0x35e201[_0x777b('0x6d')])});}}}}}}catch(_0x370983){logger[_0x777b('0x3a')](_0x777b('0x6e'),_0x35e201['uniqueid'],util[_0x777b('0x29')](_0x370983,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x6f')]=function(_0x33db56){try{if(this[_0x777b('0x20')](_0x33db56)){logger[_0x777b('0x27')](_0x777b('0x70'),_0x33db56[_0x777b('0x24')],util[_0x777b('0x29')](_0x33db56,{'showHidden':![],'depth':null}));this['addVariable'](_0x33db56[_0x777b('0x24')],_[_0x777b('0x71')](_0x33db56[_0x777b('0x72')])[0x0],_0x33db56[_0x777b('0x73')]);if(this['channels'][_0x33db56['uniqueid']]){for(var _0x2c253d in this[_0x777b('0xb')][_0x33db56[_0x777b('0x24')]]){if(this[_0x777b('0xb')][_0x33db56[_0x777b('0x24')]][_0x777b('0x3c')](_0x2c253d)){logger[_0x777b('0x22')](_0x777b('0x74'),_0x33db56[_0x777b('0x24')],_0x2c253d,_[_0x777b('0x71')](_0x33db56['variable'])[0x0],_0x33db56['value']);if(_['isUndefined'](this[_0x777b('0xb')][_0x33db56[_0x777b('0x24')]][_0x2c253d]['variables'])){this[_0x777b('0xb')][_0x33db56[_0x777b('0x24')]][_0x2c253d][_0x777b('0x38')]={};}this['channels'][_0x33db56['uniqueid']][_0x2c253d][_0x777b('0x38')]=this[_0x777b('0x38')][_0x33db56[_0x777b('0x24')]];}}}}}catch(_0x3d4856){logger[_0x777b('0x3a')]('[%s][voiceAgentReport][varset]',_0x33db56[_0x777b('0x24')],util[_0x777b('0x29')](_0x3d4856,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x777b('0x75')]=function(_0x36cc7f,_0x3e6ec2,_0x3929cc){var _0x53965a=[_0x777b('0x76'),_0x777b('0x77'),_0x777b('0x78'),_0x777b('0x79'),'rtpaudioqosloss','rtpaudioqoslossbridged',_0x777b('0x7a'),'rtpaudioqosrttbridged',_0x777b('0x7b'),_0x777b('0x7c'),'bridgepeer',_0x777b('0x7d'),_0x777b('0x7e'),_0x777b('0x7f'),_0x777b('0x80'),'memberlastcall',_0x777b('0x25'),_0x777b('0x81'),_0x777b('0x82')];if(!_[_0x777b('0x83')](_0x3e6ec2)&&!_[_0x777b('0x84')](_0x53965a,_0x3e6ec2)){if(_[_0x777b('0x21')](this[_0x777b('0x38')][_0x36cc7f])){this['variables'][_0x36cc7f]={};}this[_0x777b('0x38')][_0x36cc7f][_0x3e6ec2]=_0x3929cc;}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x15')]=function(_0x355104){try{if(this[_0x777b('0x20')](_0x355104)){logger[_0x777b('0x27')](_0x777b('0x85'),_0x355104[_0x777b('0x24')],util[_0x777b('0x29')](_0x355104,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]]){for(var _0xff4be0 in this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]]){if(this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]]['hasOwnProperty'](_0xff4be0)){if(this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]][_0xff4be0][_0x777b('0x5c')]==_0x777b('0x63')&&this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]][_0xff4be0][_0x777b('0x13')]){logger['info'](_0x777b('0x86'),_0x355104['uniqueid'],_0xff4be0);this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]][_0xff4be0][_0x777b('0x61')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));}}}logger[_0x777b('0x27')](_0x777b('0x87'),_0x355104[_0x777b('0x24')],util['inspect'](_[_0x777b('0x88')](this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]]),{'showHidden':![],'depth':null}));ami['emit']('custom:voiceAgentReport',_[_0x777b('0x88')](this['channels'][_0x355104[_0x777b('0x24')]]));delete this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]];}if(this[_0x777b('0x38')][_0x355104[_0x777b('0x24')]]){delete this['variables'][_0x355104[_0x777b('0x24')]];}}}catch(_0xe2ecd3){logger[_0x777b('0x3a')](_0x777b('0x89'),_0x355104[_0x777b('0x24')],util[_0x777b('0x29')](_0xe2ecd3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x1b')]=function(_0x1089fe){try{if(this['isNotNull'](_0x1089fe)){logger[_0x777b('0x27')](_0x777b('0x8a'),_0x1089fe['uniqueid'],util[_0x777b('0x29')](_0x1089fe,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x1089fe['transfereeuniqueid']]){for(var _0x1cf319 in this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]]){if(this['channels'][_0x1089fe[_0x777b('0x8b')]]['hasOwnProperty'](_0x1cf319)){if(_0x1089fe[_0x777b('0x8c')]===_0x1cf319){logger[_0x777b('0x22')](_0x777b('0x8d'),_0x1089fe[_0x777b('0x24')],this['channels'][_0x1089fe[_0x777b('0x8b')]][_0x1cf319]['membername'],_0x1cf319);var _0x46b2da=moment();this['channels'][_0x1089fe[_0x777b('0x8b')]][_0x1cf319][_0x777b('0x13')]=!![];this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]][_0x1cf319][_0x777b('0x61')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]][_0x1cf319]['lastevent']=_0x777b('0x62');this[_0x777b('0xb')][_0x1089fe['transfereeuniqueid']][_0x1cf319]['reason']=_0x777b('0x63');this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]][_0x1cf319]['talktime']=_0x46b2da[_0x777b('0x8e')](this['channels'][_0x1089fe[_0x777b('0x8b')]][_0x1cf319][_0x777b('0x3e')],'seconds');}}}}if(this[_0x777b('0xb')][_0x1089fe['secondtransfereruniqueid']]){var _0x7ca659=this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8f')]];this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8f')]]=this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]];this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]]=_0x7ca659;}}}catch(_0x6c20b5){logger[_0x777b('0x3a')]('[%s][voiceAgentReport][attendedtransfer]',_0x1089fe['uniqueid'],util[_0x777b('0x29')](_0x6c20b5,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x1d')]=function(_0x24ed28){try{if(this[_0x777b('0x20')](_0x24ed28)){logger[_0x777b('0x27')](_0x777b('0x90'),_0x24ed28[_0x777b('0x24')],util[_0x777b('0x29')](_0x24ed28,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]]){for(var _0x4d7d92 in this['channels'][_0x24ed28[_0x777b('0x8b')]]){if(this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x777b('0x3c')](_0x4d7d92)){if(_0x24ed28[_0x777b('0x91')]===_0x4d7d92){logger[_0x777b('0x22')](_0x777b('0x92'),_0x24ed28[_0x777b('0x24')],this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92][_0x777b('0x25')],_0x4d7d92);var _0x195877=moment();this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92]['agentcomplete']=!![];this['channels'][_0x24ed28['transfereeuniqueid']][_0x4d7d92][_0x777b('0x61')]=_0x195877;this[_0x777b('0xb')][_0x24ed28['transfereeuniqueid']][_0x4d7d92]['lastevent']=_0x777b('0x62');this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92][_0x777b('0x5c')]=_0x777b('0x63');this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92][_0x777b('0x64')]=_0x195877['diff'](this['channels'][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92]['agentconnectAt'],_0x777b('0x93'));}}}}}}catch(_0x5f1619){logger[_0x777b('0x3a')](_0x777b('0x94'),_0x24ed28['uniqueid'],util[_0x777b('0x29')](_0x5f1619,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x518d52){var _0x407230='';try{if(this[_0x777b('0x20')](_0x518d52)){logger[_0x777b('0x27')](_0x777b('0x95'),_0x518d52['uniqueid'],util[_0x777b('0x29')](_0x518d52,{'showHidden':![],'depth':null}));if(_0x518d52[_0x777b('0x96')]){_0x407230=_0x518d52[_0x777b('0x96')][_0x777b('0x97')](0x0,_0x518d52[_0x777b('0x96')][_0x777b('0x98')]('-'));if(this['agents'][_0x407230]){logger['info'](_0x777b('0x99'),_0x518d52[_0x777b('0x24')],_0x407230);this[_0x777b('0xd')][_0x407230]['onhold']=!![];}}}}catch(_0x26054b){logger[_0x777b('0x3a')](_0x777b('0x9a'),_0x518d52[_0x777b('0x24')],util[_0x777b('0x29')](_0x26054b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x19')]=function(_0xf573fd){var _0x1b8f8e='';try{if(this[_0x777b('0x20')](_0xf573fd)){logger[_0x777b('0x27')](_0x777b('0x9b'),_0xf573fd['uniqueid'],util[_0x777b('0x29')](_0xf573fd,{'showHidden':![],'depth':null}));if(_0xf573fd[_0x777b('0x96')]){_0x1b8f8e=_0xf573fd[_0x777b('0x96')][_0x777b('0x97')](0x0,_0xf573fd[_0x777b('0x96')][_0x777b('0x98')]('-'));if(this['agents'][_0x1b8f8e]){logger[_0x777b('0x22')](_0x777b('0x9c'),_0xf573fd[_0x777b('0x24')],_0x1b8f8e);this[_0x777b('0xd')][_0x1b8f8e][_0x777b('0x9d')]=![];}}}}catch(_0x5f00a3){logger[_0x777b('0x3a')](_0x777b('0x9e'),_0xf573fd[_0x777b('0x24')],util[_0x777b('0x29')](_0x5f00a3,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff