// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
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VoiceAgentReport(_0x441e3a){this[_0x0a9e('0x8')]={};this['voiceChannels']=_0x441e3a['channels'];this[_0x0a9e('0x9')]=_0x441e3a['voiceQueues'];this['agents']=_0x441e3a[_0x0a9e('0xa')];this[_0x0a9e('0xb')]={};ami['on'](_0x0a9e('0xc'),this[_0x0a9e('0xd')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0xf'),this['syncAgentConnect']['bind'](this));ami['on']('agentringnoanswer',this['syncAgentRingNoAnswer'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x10'),this[_0x0a9e('0x11')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x12'),this[_0x0a9e('0x13')]['bind'](this));ami['on'](_0x0a9e('0x14'),this[_0x0a9e('0x15')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x16'),this[_0x0a9e('0x17')][_0x0a9e('0xe')](this));ami['on']('musiconholdstart',this[_0x0a9e('0x18')]['bind'](this));ami['on'](_0x0a9e('0x19'),this['syncMusicOnHoldStop'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x1a'),this['syncAttendedTransfer'][_0x0a9e('0xe')](this));ami['on']('blindtransfer',this[_0x0a9e('0x1b')][_0x0a9e('0xe')](this));}VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1d')]=function(_0x31b1ca,_0x2eb11f,_0x530eb7){io['to'](_0x31b1ca)[_0x0a9e('0x1d')](_0x2eb11f,_0x530eb7);};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1e')]=function(_0x1c696a){return 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if(!this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]&&!this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x4c1c0e[_0x0a9e('0x26')],this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['membername'],_0x148f55);this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]=!![];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheredestinationuniqueid']=_0x4c1c0e[_0x0a9e('0x22')];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheremembername']=_0x4c1c0e[_0x0a9e('0x21')];this['channels'][_0x4c1c0e['uniqueid']][_0x148f55]['lastevent']=_0x0a9e('0x4d');this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4e')]=_0x0a9e('0x4d');logger[_0x0a9e('0x23')](_0x0a9e('0x4f'),_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x4c1c0e['uniqueid']][_0x148f55],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x50'),this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]);}}}}}}catch(_0xb83dfd){logger[_0x0a9e('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0xb83dfd,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x51')]=function(_0x5cc8fb){try{if(this[_0x0a9e('0x1e')](_0x5cc8fb)){logger['debug']('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5cc8fb['uniqueid'],util[_0x0a9e('0x25')](_0x5cc8fb,{'showHidden':![],'depth':null}));if(this['channels'][_0x5cc8fb[_0x0a9e('0x26')]]&&this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]){logger[_0x0a9e('0x20')](_0x0a9e('0x52'),_0x5cc8fb['uniqueid'],_0x5cc8fb[_0x0a9e('0x21')],_0x5cc8fb['destuniqueid']);this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x5cc8fb['uniqueid']][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x53')]=_0x0a9e('0x54');this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb['destuniqueid']][_0x0a9e('0x4e')]=_0x0a9e('0x54');logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x5cc8fb[_0x0a9e('0x26')],util['inspect'](this['channels'][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x55'),this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]);}}}catch(_0x54a37d){logger[_0x0a9e('0x37')](_0x0a9e('0x56'),_0x5cc8fb[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x54a37d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x11')]=function(_0x320898){try{if(this[_0x0a9e('0x1e')](_0x320898)){logger[_0x0a9e('0x23')](_0x0a9e('0x57'),_0x320898['uniqueid'],util[_0x0a9e('0x25')](_0x320898,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){for(var 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this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){if(this['channels'][_0x320898[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x4edbb0)&&!this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4b')]&&!this['channels'][_0x320898['uniqueid']][_0x4edbb0]['agentcomplete']){logger[_0x0a9e('0x20')](_0x0a9e('0x59'),_0x320898[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x21')],_0x4edbb0);this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this['channels'][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x53')]='abandoned';this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4e')]=_0x0a9e('0x5a');logger['debug'](_0x0a9e('0x5b'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x320898['uniqueid']][_0x4edbb0],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x5c'),this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]);}}}}}catch(_0x4abc8f){logger[_0x0a9e('0x37')](_0x0a9e('0x5d'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x4abc8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x13')]=function(_0x40fc56){try{if(this[_0x0a9e('0x1e')](_0x40fc56)){logger[_0x0a9e('0x23')](_0x0a9e('0x5e'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x40fc56,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){for(var _0x5b35db in this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x0a9e('0x58')](_0x5b35db)){if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x3c')]&&!this['channels'][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x12')]){logger[_0x0a9e('0x20')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x40fc56[_0x0a9e('0x26')],this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x21')],_0x5b35db);this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x4e')]=_0x40fc56[_0x0a9e('0x4e')]=='transfer'?_0x0a9e('0x61'):_0x40fc56['reason'];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x62')]=_0x40fc56[_0x0a9e('0x62')];if(this['voiceQueues'][_0x40fc56['queue']]&&this[_0x0a9e('0x9')][_0x40fc56[_0x0a9e('0x28')]][_0x0a9e('0x63')]){this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x64')]=this['voiceQueues'][_0x40fc56['queue']][_0x0a9e('0x65')];this['channels'][_0x40fc56['uniqueid']][_0x5b35db]['agentacw']=!![];}this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]=_[_0x0a9e('0x2d')](this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]],[_0x0a9e('0x28'),'destconnectedlinenum']);logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db],{'showHidden':![],'depth':null}));ami['emit'](_0x0a9e('0x66'),this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db]);logger['debug'](_0x0a9e('0x67'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')]({'id':this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]},{'showHidden':![],'depth':null}));this[_0x0a9e('0x1d')](util[_0x0a9e('0x35')]('user:%s',_0x40fc56[_0x0a9e('0x21')]),_0x0a9e('0x69'),{'id':this['agents'][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]});}}}}}}catch(_0x3a1974){logger['error'](_0x0a9e('0x6a'),_0x40fc56['uniqueid'],util[_0x0a9e('0x25')](_0x3a1974,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x15')]=function(_0x1f29bd){try{if(this[_0x0a9e('0x1e')](_0x1f29bd)){logger[_0x0a9e('0x23')](_0x0a9e('0x6b'),_0x1f29bd[_0x0a9e('0x26')],util['inspect'](_0x1f29bd,{'showHidden':![],'depth':null}));this[_0x0a9e('0x6c')](_0x1f29bd[_0x0a9e('0x26')],_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){for(var _0x33f0c9 in this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x33f0c9)){logger['info'](_0x0a9e('0x70'),_0x1f29bd[_0x0a9e('0x26')],_0x33f0c9,_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(_['isUndefined'](this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9]['variables'])){this[_0x0a9e('0x8')][_0x1f29bd['uniqueid']][_0x33f0c9][_0x0a9e('0xb')]={};}this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9][_0x0a9e('0xb')]=this['variables'][_0x1f29bd[_0x0a9e('0x26')]];}}}}}catch(_0x4cf72d){logger[_0x0a9e('0x37')](_0x0a9e('0x71'),_0x1f29bd['uniqueid'],util[_0x0a9e('0x25')](_0x4cf72d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x6c')]=function(_0x4ab276,_0x4c788f,_0x1b82b7){var _0x6ba2be=[_0x0a9e('0x72'),_0x0a9e('0x73'),_0x0a9e('0x74'),_0x0a9e('0x75'),_0x0a9e('0x76'),_0x0a9e('0x77'),_0x0a9e('0x78'),'rtpaudioqosrttbridged',_0x0a9e('0x79'),'sipuri',_0x0a9e('0x7a'),_0x0a9e('0x7b'),_0x0a9e('0x7c'),_0x0a9e('0x7d'),_0x0a9e('0x7e'),'memberlastcall',_0x0a9e('0x21'),_0x0a9e('0x7f'),_0x0a9e('0x80')];if(!_[_0x0a9e('0x81')](_0x4c788f)&&!_[_0x0a9e('0x82')](_0x6ba2be,_0x4c788f)){if(_['isUndefined'](this['variables'][_0x4ab276])){this[_0x0a9e('0xb')][_0x4ab276]={};}this['variables'][_0x4ab276][_0x4c788f]=_0x1b82b7;}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x17')]=function(_0x4672e1){try{if(this[_0x0a9e('0x1e')](_0x4672e1)){logger[_0x0a9e('0x23')](_0x0a9e('0x83'),_0x4672e1['uniqueid'],util['inspect'](_0x4672e1,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']]){for(var _0x2469d1 in this['channels'][_0x4672e1[_0x0a9e('0x26')]]){if(this['channels'][_0x4672e1['uniqueid']][_0x0a9e('0x58')](_0x2469d1)){if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']][_0x2469d1][_0x0a9e('0x4e')]==_0x0a9e('0x84')&&this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x4672e1[_0x0a9e('0x26')],_0x2469d1);this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x0a9e('0x23')](_0x0a9e('0x85'),_0x4672e1['uniqueid'],util[_0x0a9e('0x25')](_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]),{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x87'),_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]));delete this[_0x0a9e('0x8')][_0x4672e1['uniqueid']];}if(this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]]){delete this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]];}}}catch(_0x1d0b02){logger['error']('[%s][voiceAgentReport][hangup]',_0x4672e1[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x1d0b02,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x88')]=function(_0x34f7b5){try{if(this['isNotNull'](_0x34f7b5)){logger[_0x0a9e('0x23')](_0x0a9e('0x89'),_0x34f7b5[_0x0a9e('0x26')],util['inspect'](_0x34f7b5,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]){for(var _0x2144ca in this['channels'][_0x34f7b5[_0x0a9e('0x8a')]]){if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]]['hasOwnProperty'](_0x2144ca)){if(_0x34f7b5[_0x0a9e('0x8b')]===_0x2144ca){logger['info'](_0x0a9e('0x8c'),_0x34f7b5[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x21')],_0x2144ca);var _0x1bee04=moment();this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca]['lastevent']='complete';this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x4e')]=_0x0a9e('0x84');this['channels'][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x62')]=_0x1bee04[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]]){var _0x5d0e1f=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]];this[_0x0a9e('0x8')][_0x34f7b5['secondtransfereruniqueid']]=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]];this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]=_0x5d0e1f;}}}catch(_0x303f75){logger[_0x0a9e('0x37')](_0x0a9e('0x90'),_0x34f7b5[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x303f75,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x1b')]=function(_0x289e65){try{if(this['isNotNull'](_0x289e65)){logger[_0x0a9e('0x23')](_0x0a9e('0x91'),_0x289e65[_0x0a9e('0x26')],util['inspect'](_0x289e65,{'showHidden':![],'depth':null}));if(this['channels'][_0x289e65['transfereeuniqueid']]){for(var _0x1015aa in this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']]){if(this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x0a9e('0x58')](_0x1015aa)){if(_0x289e65['transfereruniqueid']===_0x1015aa){logger[_0x0a9e('0x20')](_0x0a9e('0x92'),_0x289e65[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x21')],_0x1015aa);var _0x40e6e7=moment();this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['agentcomplete']=!![];this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x5f')]=_0x40e6e7;this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x4e')]=_0x0a9e('0x84');this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['talktime']=_0x40e6e7[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}}}catch(_0x2be526){logger[_0x0a9e('0x37')](_0x0a9e('0x93'),_0x289e65[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2be526,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x18')]=function(_0x88b25f){var _0x2ff265='';try{if(this[_0x0a9e('0x1e')](_0x88b25f)){logger[_0x0a9e('0x23')](_0x0a9e('0x94'),_0x88b25f[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x88b25f,{'showHidden':![],'depth':null}));if(_0x88b25f['channel']){_0x2ff265=_0x88b25f[_0x0a9e('0x95')][_0x0a9e('0x96')](0x0,_0x88b25f[_0x0a9e('0x95')]['lastIndexOf']('-'));if(this[_0x0a9e('0xa')][_0x2ff265]){logger[_0x0a9e('0x20')](_0x0a9e('0x97'),_0x88b25f[_0x0a9e('0x26')],_0x2ff265);this[_0x0a9e('0xa')][_0x2ff265][_0x0a9e('0x98')]=!![];}}}}catch(_0x424f1b){logger[_0x0a9e('0x37')](_0x0a9e('0x99'),_0x88b25f[_0x0a9e('0x26')],util['inspect'](_0x424f1b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x9a')]=function(_0x15a9ed){var _0x3db98f='';try{if(this[_0x0a9e('0x1e')](_0x15a9ed)){logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x15a9ed[_0x0a9e('0x26')],util['inspect'](_0x15a9ed,{'showHidden':![],'depth':null}));if(_0x15a9ed['channel']){_0x3db98f=_0x15a9ed['channel'][_0x0a9e('0x96')](0x0,_0x15a9ed[_0x0a9e('0x95')][_0x0a9e('0x9b')]('-'));if(this[_0x0a9e('0xa')][_0x3db98f]){logger['info'](_0x0a9e('0x9c'),_0x15a9ed[_0x0a9e('0x26')],_0x3db98f);this[_0x0a9e('0xa')][_0x3db98f][_0x0a9e('0x98')]=![];}}}}catch(_0x2c8d1d){logger['error']('[%s][voiceAgentReport][musiconholdstop]',_0x15a9ed[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2c8d1d,{'showHidden':![],'depth':null}));}};module[_0x0a9e('0x9d')]=VoiceAgentReport;
\ No newline at end of file
+var _0x77b7=['answered_elsewhere','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected','rejected','[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:','user:agentringnoanswer','custom:agentringnoanswer','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','agentringnoanswerAt','reason','abandoned','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','syncAgentComplete','agentcompleteAt','complete','transfer','talktime','acw','acwtime','omit','destconnectedlinenum','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','user:agentcomplete','destaccountcode','[%s][voiceAgentReport][agentcomplete]','syncVarSet','[%s][voiceAgentReport][varset]\x20event:','keys','variable','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','addVariable','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosrtt','sipcallid','sipuri','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberpenalty','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','values','[%s][voiceAgentReport][hangup]','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diff','secondtransfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','seconds','[%s][voiceAgentReport][blindtransfer]','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstop]','moment','util','../../../config/environment','../../../config/logger','ami','../ami','redis','defaults','localhost','socket.io-emitter','voiceChannels','channels','voiceQueues','agents','syncAgentCalled','bind','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','varset','syncHangup','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','prototype','emit','isNotNull','isUndefined','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','membername','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','inspect','interface','format','YYYY-MM-DD\x20HH:mm:ss','called','mandatoryDisposition','type','inbound','voice','assign','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','custom:agentcalled','calleridnum','queue','variables','user:called','error','syncAgentConnect','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','routealias','merge','pick','name','accountcode','exten','agentringnoanswer','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','answeredelsewheredestinationuniqueid','answeredelsewheremembername'];(function(_0x3f03cd,_0x58e8e2){var _0x29d732=function(_0x271e3c){while(--_0x271e3c){_0x3f03cd['push'](_0x3f03cd['shift']());}};_0x29d732(++_0x58e8e2);}(_0x77b7,0x18d));var _0x777b=function(_0x19e35c,_0x29cd1e){_0x19e35c=_0x19e35c-0x0;var _0x3e1fe8=_0x77b7[_0x19e35c];return _0x3e1fe8;};'use strict';var _=require('lodash');var moment=require(_0x777b('0x0'));var util=require(_0x777b('0x1'));var Redis=require('ioredis');var config=require(_0x777b('0x2'));var logger=require(_0x777b('0x3'))(_0x777b('0x4'));var ami=require(_0x777b('0x5'));config[_0x777b('0x6')]=_[_0x777b('0x7')](config['redis'],{'host':_0x777b('0x8'),'port':0x18eb});var io=require(_0x777b('0x9'))(new Redis(config[_0x777b('0x6')]));function VoiceAgentReport(_0x1dd0d2){this['channels']={};this[_0x777b('0xa')]=_0x1dd0d2[_0x777b('0xb')];this[_0x777b('0xc')]=_0x1dd0d2['voiceQueues'];this[_0x777b('0xd')]=_0x1dd0d2['agents'];this['variables']={};ami['on']('agentcalled',this[_0x777b('0xe')]['bind'](this));ami['on']('agentconnect',this['syncAgentConnect'][_0x777b('0xf')](this));ami['on']('agentringnoanswer',this[_0x777b('0x10')]['bind'](this));ami['on'](_0x777b('0x11'),this[_0x777b('0x12')][_0x777b('0xf')](this));ami['on'](_0x777b('0x13'),this['syncAgentComplete'][_0x777b('0xf')](this));ami['on'](_0x777b('0x14'),this['syncVarSet'][_0x777b('0xf')](this));ami['on']('hangup',this[_0x777b('0x15')][_0x777b('0xf')](this));ami['on'](_0x777b('0x16'),this[_0x777b('0x17')][_0x777b('0xf')](this));ami['on'](_0x777b('0x18'),this[_0x777b('0x19')][_0x777b('0xf')](this));ami['on'](_0x777b('0x1a'),this[_0x777b('0x1b')][_0x777b('0xf')](this));ami['on'](_0x777b('0x1c'),this[_0x777b('0x1d')][_0x777b('0xf')](this));}VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x1f')]=function(_0xebfe7b,_0x14def0,_0x4e1c80){io['to'](_0xebfe7b)[_0x777b('0x1f')](_0x14def0,_0x4e1c80);};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x20')]=function(_0x5532ce){return _0x5532ce!==null&&!_[_0x777b('0x21')](_0x5532ce);};VoiceAgentReport[_0x777b('0x1e')]['syncAgentCalled']=function(_0x288105){try{if(this['isNotNull'](_0x288105)){logger[_0x777b('0x22')](_0x777b('0x23'),_0x288105[_0x777b('0x24')],_0x288105[_0x777b('0x25')],_0x288105[_0x777b('0x26')]);logger[_0x777b('0x27')](_0x777b('0x28'),_0x288105[_0x777b('0x24')],util[_0x777b('0x29')](_0x288105,{'showHidden':![],'depth':null}));if(_[_0x777b('0x21')](this[_0x777b('0xb')][_0x288105[_0x777b('0x24')]])){this[_0x777b('0xb')][_0x288105['uniqueid']]={};}var _0x254447=this['agents'][_0x288105[_0x777b('0x2a')]];var _0x2bbf8b=this[_0x777b('0xb')][_0x288105['uniqueid']][_0x288105[_0x777b('0x26')]];var _0x1eacc1=this[_0x777b('0xc')][_0x288105['queue']];var _0x5010ff=this['variables'][_0x288105[_0x777b('0x24')]];if(_[_0x777b('0x21')](_0x2bbf8b)){_0x2bbf8b={'agentcalledAt':moment()[_0x777b('0x2b')](_0x777b('0x2c')),'lastevent':_0x777b('0x2d'),'mandatoryDisposition':_0x1eacc1&&_0x1eacc1['mandatoryDisposition']?_0x1eacc1[_0x777b('0x2e')]:![],'type':_0x1eacc1&&_0x1eacc1[_0x777b('0x2f')]?_0x1eacc1[_0x777b('0x2f')]:_0x777b('0x30'),'variables':_0x5010ff,'motionChannel':_0x777b('0x31')};}Object[_0x777b('0x32')](_0x2bbf8b,_['omit'](_0x288105,['event',_0x777b('0x33')]));this[_0x777b('0xb')][_0x288105['uniqueid']][_0x288105[_0x777b('0x26')]]=_0x2bbf8b;logger[_0x777b('0x27')](_0x777b('0x34'),_0x288105['uniqueid'],util[_0x777b('0x29')](_0x2bbf8b,{'showHidden':![],'depth':null}));ami[_0x777b('0x1f')](_0x777b('0x35'),_0x2bbf8b);var _0x2834a8={'id':_0x254447['id'],'calleridnum':_0x2bbf8b[_0x777b('0x36')],'queue':_0x2bbf8b[_0x777b('0x37')],'variables':_0x2bbf8b[_0x777b('0x38')],'uniqueid':_0x288105[_0x777b('0x24')]};logger[_0x777b('0x27')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:',_0x288105[_0x777b('0x24')],util['inspect'](_0x2834a8,{'showHidden':![],'depth':null}));this[_0x777b('0x1f')](util[_0x777b('0x2b')]('user:%s',_0x288105[_0x777b('0x25')]),_0x777b('0x39'),_0x2834a8);}}catch(_0x2c0ed3){logger[_0x777b('0x3a')]('[%s][voiceAgentReport][agentcalled]',_0x288105[_0x777b('0x24')],util['inspect'](_0x2c0ed3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x3b')]=function(_0x208d77){try{if(this[_0x777b('0x20')](_0x208d77)){if(this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]]){for(var _0x2106e9 in this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]]){if(this['channels'][_0x208d77[_0x777b('0x24')]][_0x777b('0x3c')](_0x2106e9)){if(_0x208d77[_0x777b('0x26')]===_0x2106e9){logger[_0x777b('0x22')](_0x777b('0x3d'),_0x208d77[_0x777b('0x24')],_0x208d77[_0x777b('0x25')],_0x208d77[_0x777b('0x26')]);this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x3e')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this['channels'][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x3f')]=_0x208d77['connectedlinename'];this['channels'][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x40')]=_0x208d77[_0x777b('0x40')];this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9]['destchannelstate']=_0x208d77[_0x777b('0x41')];this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x42')]=_0x208d77[_0x777b('0x42')];this['channels'][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x43')]=_0x208d77['holdtime'];this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x44')]=_0x777b('0x45');if(this[_0x777b('0xa')][this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x24')]]){var _0x29dac5=this[_0x777b('0xa')][this['channels'][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x24')]][_0x777b('0x46')];this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x46')]=_0x29dac5;_0x208d77['routealias']=_0x29dac5;}_[_0x777b('0x47')](this[_0x777b('0xd')][_0x208d77[_0x777b('0x2a')]],_[_0x777b('0x48')](_0x208d77,[_0x777b('0x37'),'destconnectedlinenum','routealias']));var _0x3ba78f=this[_0x777b('0xd')][_0x208d77['interface']];var _0x11d427={'id':_0x3ba78f['id'],'name':_0x3ba78f[_0x777b('0x49')],'agentconnected':!![],'destaccountcode':_0x3ba78f[_0x777b('0x4a')],'destconnectedlinenum':this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x208d77['destuniqueid']][_0x777b('0x4b')],'queue':this['channels'][_0x208d77[_0x777b('0x24')]][_0x208d77[_0x777b('0x26')]][_0x777b('0x37')],'routealias':this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x208d77[_0x777b('0x26')]]['routealias'],'uniqueid':this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x208d77['destuniqueid']][_0x777b('0x24')]};ami[_0x777b('0x1f')]('custom:agentconnect',this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x208d77[_0x777b('0x26')]]);this[_0x777b('0x1f')](util[_0x777b('0x2b')]('user:%s',_0x208d77[_0x777b('0x25')]),'user:agentconnect',_0x11d427);}else if(!this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x4c')]&&!this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x13')]){logger['info'](_0x777b('0x4d'),_0x208d77[_0x777b('0x24')],this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9]['membername'],_0x2106e9);this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x4c')]=!![];this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9]['agentringnoanswerAt']=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x4e')]=_0x208d77[_0x777b('0x26')];this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9][_0x777b('0x4f')]=_0x208d77[_0x777b('0x25')];this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9][_0x777b('0x44')]=_0x777b('0x50');this[_0x777b('0xb')][_0x208d77['uniqueid']][_0x2106e9]['reason']=_0x777b('0x50');logger[_0x777b('0x27')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:',_0x208d77[_0x777b('0x24')],util['inspect'](this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9],{'showHidden':![],'depth':null}));ami[_0x777b('0x1f')](_0x777b('0x51'),this[_0x777b('0xb')][_0x208d77[_0x777b('0x24')]][_0x2106e9]);}else{logger[_0x777b('0x27')]('[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken',_0x208d77[_0x777b('0x24')]);}}}}}}catch(_0x156b96){logger[_0x777b('0x3a')](_0x777b('0x52'),_0x208d77[_0x777b('0x24')],util[_0x777b('0x29')](_0x156b96,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x777b('0x10')]=function(_0x4f1955){try{if(this['isNotNull'](_0x4f1955)){logger[_0x777b('0x27')](_0x777b('0x53'),_0x4f1955[_0x777b('0x24')],util[_0x777b('0x29')](_0x4f1955,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x4f1955[_0x777b('0x24')]]&&this[_0x777b('0xb')][_0x4f1955[_0x777b('0x24')]][_0x4f1955[_0x777b('0x26')]]){logger[_0x777b('0x22')](_0x777b('0x54'),_0x4f1955[_0x777b('0x24')],_0x4f1955[_0x777b('0x25')],_0x4f1955[_0x777b('0x26')]);var _0x1b7c45=this['agents'][_0x4f1955['interface']];var _0x582d2e=this[_0x777b('0xb')][_0x4f1955[_0x777b('0x24')]][_0x4f1955[_0x777b('0x26')]];_0x582d2e[_0x777b('0x4c')]=!![];_0x582d2e['agentringnoanswerAt']=moment()[_0x777b('0x2b')]('YYYY-MM-DD\x20HH:mm:ss');_0x582d2e['lastevent']=_0x777b('0x55');_0x582d2e['reason']=_0x777b('0x55');var _0x566d51={'id':_0x1b7c45['id'],'name':_0x1b7c45[_0x777b('0x49')],'queue':_0x582d2e[_0x777b('0x37')],'uniqueid':_0x582d2e[_0x777b('0x24')]};logger[_0x777b('0x27')](_0x777b('0x56'),_0x4f1955[_0x777b('0x24')],util[_0x777b('0x29')](_0x566d51,{'showHidden':![],'depth':null}));this[_0x777b('0x1f')](util[_0x777b('0x2b')]('user:%s',_0x1b7c45[_0x777b('0x49')]),_0x777b('0x57'),_0x566d51);ami[_0x777b('0x1f')](_0x777b('0x58'),_0x582d2e);this[_0x777b('0xb')][_0x4f1955[_0x777b('0x24')]][_0x4f1955[_0x777b('0x26')]]=Object[_0x777b('0x32')]({},_0x582d2e);}}}catch(_0x186524){logger['error']('[%s][voiceAgentReport][agentringnoanswer]',_0x4f1955[_0x777b('0x24')],util[_0x777b('0x29')](_0x186524,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x12')]=function(_0x2c5f08){try{if(this[_0x777b('0x20')](_0x2c5f08)){logger[_0x777b('0x27')](_0x777b('0x59'),_0x2c5f08[_0x777b('0x24')],util['inspect'](_0x2c5f08,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]]){for(var _0x53c7eb in this[_0x777b('0xb')][_0x2c5f08['uniqueid']]){if(this['channels'][_0x2c5f08[_0x777b('0x24')]][_0x777b('0x3c')](_0x53c7eb)&&!this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x4c')]&&!this['channels'][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x13')]){logger[_0x777b('0x22')](_0x777b('0x5a'),_0x2c5f08[_0x777b('0x24')],this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x25')],_0x53c7eb);this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x4c')]=!![];this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x5b')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb][_0x777b('0x44')]='abandoned';this[_0x777b('0xb')][_0x2c5f08['uniqueid']][_0x53c7eb][_0x777b('0x5c')]=_0x777b('0x5d');logger[_0x777b('0x27')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x2c5f08[_0x777b('0x24')],util[_0x777b('0x29')](this[_0x777b('0xb')][_0x2c5f08['uniqueid']][_0x53c7eb],{'showHidden':![],'depth':null}));ami[_0x777b('0x1f')](_0x777b('0x5e'),this[_0x777b('0xb')][_0x2c5f08[_0x777b('0x24')]][_0x53c7eb]);}}}}}catch(_0x5eafa4){logger[_0x777b('0x3a')](_0x777b('0x5f'),_0x2c5f08['uniqueid'],util[_0x777b('0x29')](_0x5eafa4,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x777b('0x60')]=function(_0x35e201){try{if(this['isNotNull'](_0x35e201)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x35e201[_0x777b('0x24')],util[_0x777b('0x29')](_0x35e201,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]]){for(var _0x2d860c in this['channels'][_0x35e201['uniqueid']]){if(this['channels'][_0x35e201[_0x777b('0x24')]][_0x777b('0x3c')](_0x2d860c)){if(this[_0x777b('0xb')][_0x35e201['uniqueid']][_0x2d860c][_0x777b('0x3e')]&&!this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x13')]){logger[_0x777b('0x22')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x35e201[_0x777b('0x24')],this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x25')],_0x2d860c);this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x13')]=!![];this['channels'][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x61')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this['channels'][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x44')]=_0x777b('0x62');this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x5c')]=_0x35e201[_0x777b('0x5c')]==_0x777b('0x63')?'agent':_0x35e201[_0x777b('0x5c')];this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c][_0x777b('0x64')]=_0x35e201['talktime'];if(this[_0x777b('0xc')][_0x35e201[_0x777b('0x37')]]&&this['voiceQueues'][_0x35e201[_0x777b('0x37')]][_0x777b('0x65')]){this[_0x777b('0xb')][_0x35e201['uniqueid']][_0x2d860c][_0x777b('0x66')]=this['voiceQueues'][_0x35e201[_0x777b('0x37')]]['acwTimeout'];this['channels'][_0x35e201[_0x777b('0x24')]][_0x2d860c]['agentacw']=!![];}this[_0x777b('0xd')][_0x35e201[_0x777b('0x2a')]]=_[_0x777b('0x67')](this[_0x777b('0xd')][_0x35e201[_0x777b('0x2a')]],[_0x777b('0x37'),_0x777b('0x68')]);logger['debug'](_0x777b('0x69'),_0x35e201['uniqueid'],util[_0x777b('0x29')](this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c],{'showHidden':![],'depth':null}));ami[_0x777b('0x1f')](_0x777b('0x6a'),this[_0x777b('0xb')][_0x35e201[_0x777b('0x24')]][_0x2d860c]);logger['debug'](_0x777b('0x6b'),_0x35e201['uniqueid'],util[_0x777b('0x29')]({'id':this['agents'][_0x35e201['interface']]['id'],'destaccountcode':_0x35e201['destaccountcode']},{'showHidden':![],'depth':null}));this[_0x777b('0x1f')](util[_0x777b('0x2b')]('user:%s',_0x35e201[_0x777b('0x25')]),_0x777b('0x6c'),{'id':this['agents'][_0x35e201[_0x777b('0x2a')]]['id'],'destaccountcode':Number(_0x35e201[_0x777b('0x6d')])});}}}}}}catch(_0x370983){logger[_0x777b('0x3a')](_0x777b('0x6e'),_0x35e201['uniqueid'],util[_0x777b('0x29')](_0x370983,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x6f')]=function(_0x33db56){try{if(this[_0x777b('0x20')](_0x33db56)){logger[_0x777b('0x27')](_0x777b('0x70'),_0x33db56[_0x777b('0x24')],util[_0x777b('0x29')](_0x33db56,{'showHidden':![],'depth':null}));this['addVariable'](_0x33db56[_0x777b('0x24')],_[_0x777b('0x71')](_0x33db56[_0x777b('0x72')])[0x0],_0x33db56[_0x777b('0x73')]);if(this['channels'][_0x33db56['uniqueid']]){for(var _0x2c253d in this[_0x777b('0xb')][_0x33db56[_0x777b('0x24')]]){if(this[_0x777b('0xb')][_0x33db56[_0x777b('0x24')]][_0x777b('0x3c')](_0x2c253d)){logger[_0x777b('0x22')](_0x777b('0x74'),_0x33db56[_0x777b('0x24')],_0x2c253d,_[_0x777b('0x71')](_0x33db56['variable'])[0x0],_0x33db56['value']);if(_['isUndefined'](this[_0x777b('0xb')][_0x33db56[_0x777b('0x24')]][_0x2c253d]['variables'])){this[_0x777b('0xb')][_0x33db56[_0x777b('0x24')]][_0x2c253d][_0x777b('0x38')]={};}this['channels'][_0x33db56['uniqueid']][_0x2c253d][_0x777b('0x38')]=this[_0x777b('0x38')][_0x33db56[_0x777b('0x24')]];}}}}}catch(_0x3d4856){logger[_0x777b('0x3a')]('[%s][voiceAgentReport][varset]',_0x33db56[_0x777b('0x24')],util[_0x777b('0x29')](_0x3d4856,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x777b('0x75')]=function(_0x36cc7f,_0x3e6ec2,_0x3929cc){var _0x53965a=[_0x777b('0x76'),_0x777b('0x77'),_0x777b('0x78'),_0x777b('0x79'),'rtpaudioqosloss','rtpaudioqoslossbridged',_0x777b('0x7a'),'rtpaudioqosrttbridged',_0x777b('0x7b'),_0x777b('0x7c'),'bridgepeer',_0x777b('0x7d'),_0x777b('0x7e'),_0x777b('0x7f'),_0x777b('0x80'),'memberlastcall',_0x777b('0x25'),_0x777b('0x81'),_0x777b('0x82')];if(!_[_0x777b('0x83')](_0x3e6ec2)&&!_[_0x777b('0x84')](_0x53965a,_0x3e6ec2)){if(_[_0x777b('0x21')](this[_0x777b('0x38')][_0x36cc7f])){this['variables'][_0x36cc7f]={};}this[_0x777b('0x38')][_0x36cc7f][_0x3e6ec2]=_0x3929cc;}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x15')]=function(_0x355104){try{if(this[_0x777b('0x20')](_0x355104)){logger[_0x777b('0x27')](_0x777b('0x85'),_0x355104[_0x777b('0x24')],util[_0x777b('0x29')](_0x355104,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]]){for(var _0xff4be0 in this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]]){if(this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]]['hasOwnProperty'](_0xff4be0)){if(this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]][_0xff4be0][_0x777b('0x5c')]==_0x777b('0x63')&&this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]][_0xff4be0][_0x777b('0x13')]){logger['info'](_0x777b('0x86'),_0x355104['uniqueid'],_0xff4be0);this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]][_0xff4be0][_0x777b('0x61')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));}}}logger[_0x777b('0x27')](_0x777b('0x87'),_0x355104[_0x777b('0x24')],util['inspect'](_[_0x777b('0x88')](this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]]),{'showHidden':![],'depth':null}));ami['emit']('custom:voiceAgentReport',_[_0x777b('0x88')](this['channels'][_0x355104[_0x777b('0x24')]]));delete this[_0x777b('0xb')][_0x355104[_0x777b('0x24')]];}if(this[_0x777b('0x38')][_0x355104[_0x777b('0x24')]]){delete this['variables'][_0x355104[_0x777b('0x24')]];}}}catch(_0xe2ecd3){logger[_0x777b('0x3a')](_0x777b('0x89'),_0x355104[_0x777b('0x24')],util[_0x777b('0x29')](_0xe2ecd3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x1b')]=function(_0x1089fe){try{if(this['isNotNull'](_0x1089fe)){logger[_0x777b('0x27')](_0x777b('0x8a'),_0x1089fe['uniqueid'],util[_0x777b('0x29')](_0x1089fe,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x1089fe['transfereeuniqueid']]){for(var _0x1cf319 in this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]]){if(this['channels'][_0x1089fe[_0x777b('0x8b')]]['hasOwnProperty'](_0x1cf319)){if(_0x1089fe[_0x777b('0x8c')]===_0x1cf319){logger[_0x777b('0x22')](_0x777b('0x8d'),_0x1089fe[_0x777b('0x24')],this['channels'][_0x1089fe[_0x777b('0x8b')]][_0x1cf319]['membername'],_0x1cf319);var _0x46b2da=moment();this['channels'][_0x1089fe[_0x777b('0x8b')]][_0x1cf319][_0x777b('0x13')]=!![];this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]][_0x1cf319][_0x777b('0x61')]=moment()[_0x777b('0x2b')](_0x777b('0x2c'));this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]][_0x1cf319]['lastevent']=_0x777b('0x62');this[_0x777b('0xb')][_0x1089fe['transfereeuniqueid']][_0x1cf319]['reason']=_0x777b('0x63');this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]][_0x1cf319]['talktime']=_0x46b2da[_0x777b('0x8e')](this['channels'][_0x1089fe[_0x777b('0x8b')]][_0x1cf319][_0x777b('0x3e')],'seconds');}}}}if(this[_0x777b('0xb')][_0x1089fe['secondtransfereruniqueid']]){var _0x7ca659=this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8f')]];this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8f')]]=this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]];this[_0x777b('0xb')][_0x1089fe[_0x777b('0x8b')]]=_0x7ca659;}}}catch(_0x6c20b5){logger[_0x777b('0x3a')]('[%s][voiceAgentReport][attendedtransfer]',_0x1089fe['uniqueid'],util[_0x777b('0x29')](_0x6c20b5,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x1d')]=function(_0x24ed28){try{if(this[_0x777b('0x20')](_0x24ed28)){logger[_0x777b('0x27')](_0x777b('0x90'),_0x24ed28[_0x777b('0x24')],util[_0x777b('0x29')](_0x24ed28,{'showHidden':![],'depth':null}));if(this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]]){for(var _0x4d7d92 in this['channels'][_0x24ed28[_0x777b('0x8b')]]){if(this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x777b('0x3c')](_0x4d7d92)){if(_0x24ed28[_0x777b('0x91')]===_0x4d7d92){logger[_0x777b('0x22')](_0x777b('0x92'),_0x24ed28[_0x777b('0x24')],this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92][_0x777b('0x25')],_0x4d7d92);var _0x195877=moment();this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92]['agentcomplete']=!![];this['channels'][_0x24ed28['transfereeuniqueid']][_0x4d7d92][_0x777b('0x61')]=_0x195877;this[_0x777b('0xb')][_0x24ed28['transfereeuniqueid']][_0x4d7d92]['lastevent']=_0x777b('0x62');this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92][_0x777b('0x5c')]=_0x777b('0x63');this[_0x777b('0xb')][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92][_0x777b('0x64')]=_0x195877['diff'](this['channels'][_0x24ed28[_0x777b('0x8b')]][_0x4d7d92]['agentconnectAt'],_0x777b('0x93'));}}}}}}catch(_0x5f1619){logger[_0x777b('0x3a')](_0x777b('0x94'),_0x24ed28['uniqueid'],util[_0x777b('0x29')](_0x5f1619,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x518d52){var _0x407230='';try{if(this[_0x777b('0x20')](_0x518d52)){logger[_0x777b('0x27')](_0x777b('0x95'),_0x518d52['uniqueid'],util[_0x777b('0x29')](_0x518d52,{'showHidden':![],'depth':null}));if(_0x518d52[_0x777b('0x96')]){_0x407230=_0x518d52[_0x777b('0x96')][_0x777b('0x97')](0x0,_0x518d52[_0x777b('0x96')][_0x777b('0x98')]('-'));if(this['agents'][_0x407230]){logger['info'](_0x777b('0x99'),_0x518d52[_0x777b('0x24')],_0x407230);this[_0x777b('0xd')][_0x407230]['onhold']=!![];}}}}catch(_0x26054b){logger[_0x777b('0x3a')](_0x777b('0x9a'),_0x518d52[_0x777b('0x24')],util[_0x777b('0x29')](_0x26054b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x777b('0x1e')][_0x777b('0x19')]=function(_0xf573fd){var _0x1b8f8e='';try{if(this[_0x777b('0x20')](_0xf573fd)){logger[_0x777b('0x27')](_0x777b('0x9b'),_0xf573fd['uniqueid'],util[_0x777b('0x29')](_0xf573fd,{'showHidden':![],'depth':null}));if(_0xf573fd[_0x777b('0x96')]){_0x1b8f8e=_0xf573fd[_0x777b('0x96')][_0x777b('0x97')](0x0,_0xf573fd[_0x777b('0x96')][_0x777b('0x98')]('-'));if(this['agents'][_0x1b8f8e]){logger[_0x777b('0x22')](_0x777b('0x9c'),_0xf573fd[_0x777b('0x24')],_0x1b8f8e);this[_0x777b('0xd')][_0x1b8f8e][_0x777b('0x9d')]=![];}}}}catch(_0x5f00a3){logger[_0x777b('0x3a')](_0x777b('0x9e'),_0xf573fd[_0x777b('0x24')],util[_0x777b('0x29')](_0x5f00a3,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff