// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0xbd49=['[%s][voiceAgentReport][queuecallerabandon]','[%s][voiceAgentReport][agentcomplete]\x20event:','agentconnectAt','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','complete','transfer','talktime','acw','acwtime','acwTimeout','agentacw','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','user:agentcomplete','[%s][voiceAgentReport][agentcomplete]','[%s][voiceAgentReport][varset]\x20event:','addVariable','keys','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','variable','[%s][voiceAgentReport][varset]','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberlastcall','memberpenalty','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','values','custom:voiceAgentReport','[%s][voiceAgentReport][hangup]','syncAttendedTransfer','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diff','seconds','secondtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','channel','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','substring','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','[%s][voiceAgentReport][musiconholdstop]','exports','lodash','util','../../../config/environment','../../../config/logger','ami','../ami','redis','localhost','socket.io-emitter','channels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','bind','agentconnect','syncAgentConnect','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','musiconholdstart','syncMusicOnHoldStop','attendedtransfer','blindtransfer','syncBlindTransfer','emit','prototype','isNotNull','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','membername','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','isUndefined','called','queue','mandatoryDisposition','type','inbound','merge','omit','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','inspect','custom:agentcalled','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','format','user:%s','user:called','error','[%s][voiceAgentReport][agentcalled]','[%s][voiceAgentReport][agentconnect]\x20event:','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','YYYY-MM-DD\x20HH:mm:ss','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','interface','pick','destconnectedlinenum','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:','custom:agentconnect','user:agentconnect','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answered_elsewhere','reason','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected','rejected','custom:agentringnoanswer','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','custom:agentqueuecallerabandon'];(function(_0x28baa3,_0x4f7c5a){var _0x1db879=function(_0x1eca44){while(--_0x1eca44){_0x28baa3['push'](_0x28baa3['shift']());}};_0x1db879(++_0x4f7c5a);}(_0xbd49,0xe1));var _0x9bd4=function(_0x14b926,_0x2eefcd){_0x14b926=_0x14b926-0x0;var _0xf2b3bf=_0xbd49[_0x14b926];return _0xf2b3bf;};'use strict';var _=require(_0x9bd4('0x0'));var moment=require('moment');var util=require(_0x9bd4('0x1'));var Redis=require('ioredis');var config=require(_0x9bd4('0x2'));var logger=require(_0x9bd4('0x3'))(_0x9bd4('0x4'));var ami=require(_0x9bd4('0x5'));config[_0x9bd4('0x6')]=_['defaults'](config[_0x9bd4('0x6')],{'host':_0x9bd4('0x7'),'port':0x18eb});var io=require(_0x9bd4('0x8'))(new Redis(config[_0x9bd4('0x6')]));function VoiceAgentReport(_0x952a38){this[_0x9bd4('0x9')]={};this[_0x9bd4('0xa')]=_0x952a38['voiceQueues'];this[_0x9bd4('0xb')]=_0x952a38['agents'];this[_0x9bd4('0xc')]={};ami['on'](_0x9bd4('0xd'),this[_0x9bd4('0xe')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x10'),this[_0x9bd4('0x11')]['bind'](this));ami['on'](_0x9bd4('0x12'),this[_0x9bd4('0x13')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x14'),this[_0x9bd4('0x15')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x16'),this[_0x9bd4('0x17')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x18'),this[_0x9bd4('0x19')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x1a'),this[_0x9bd4('0x1b')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x1c'),this['syncMusicOnHoldStart'][_0x9bd4('0xf')](this));ami['on']('musiconholdstop',this[_0x9bd4('0x1d')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x1e'),this['syncAttendedTransfer']['bind'](this));ami['on'](_0x9bd4('0x1f'),this[_0x9bd4('0x20')]['bind'](this));}VoiceAgentReport['prototype']['emit']=function(_0x211f02,_0x44195f,_0x4c4886){io['to'](_0x211f02)[_0x9bd4('0x21')](_0x44195f,_0x4c4886);};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x23')]=function(_0x2e740f){return _0x2e740f!==null&&!_['isUndefined'](_0x2e740f);};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0xe')]=function(_0x314245){try{if(this[_0x9bd4('0x23')](_0x314245)){logger[_0x9bd4('0x24')](_0x9bd4('0x25'),_0x314245[_0x9bd4('0x26')],_0x314245[_0x9bd4('0x27')],_0x314245[_0x9bd4('0x28')]);logger[_0x9bd4('0x29')](_0x9bd4('0x2a'),_0x314245[_0x9bd4('0x26')],util['inspect'](_0x314245,{'showHidden':![],'depth':null}));if(_[_0x9bd4('0x2b')](this[_0x9bd4('0x9')][_0x314245[_0x9bd4('0x26')]])){this[_0x9bd4('0x9')][_0x314245[_0x9bd4('0x26')]]={};}if(_[_0x9bd4('0x2b')](this[_0x9bd4('0x9')][_0x314245['uniqueid']][_0x314245[_0x9bd4('0x28')]])){this['channels'][_0x314245['uniqueid']][_0x314245['destuniqueid']]={'agentcalledAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0x9bd4('0x2c'),'mandatoryDisposition':this[_0x9bd4('0xa')][_0x314245[_0x9bd4('0x2d')]]?this['voiceQueues'][_0x314245[_0x9bd4('0x2d')]][_0x9bd4('0x2e')]||![]:![],'type':this['voiceQueues'][_0x314245[_0x9bd4('0x2d')]]?this[_0x9bd4('0xa')][_0x314245[_0x9bd4('0x2d')]][_0x9bd4('0x2f')]||_0x9bd4('0x30'):_0x9bd4('0x30'),'variables':this[_0x9bd4('0xc')][_0x314245[_0x9bd4('0x26')]]};}_[_0x9bd4('0x31')](this[_0x9bd4('0x9')][_0x314245['uniqueid']][_0x314245[_0x9bd4('0x28')]],_[_0x9bd4('0x32')](_0x314245,['event',_0x9bd4('0x33')]));logger[_0x9bd4('0x29')](_0x9bd4('0x34'),_0x314245[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this['channels'][_0x314245[_0x9bd4('0x26')]][_0x314245['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0x9bd4('0x36'),this[_0x9bd4('0x9')][_0x314245['uniqueid']][_0x314245['destuniqueid']]);logger[_0x9bd4('0x29')](_0x9bd4('0x37'),_0x314245[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0x314245[_0x9bd4('0x26')]][_0x314245['destuniqueid']],{'showHidden':![],'depth':null}));this['emit'](util[_0x9bd4('0x38')](_0x9bd4('0x39'),_0x314245[_0x9bd4('0x27')]),_0x9bd4('0x3a'),this['channels'][_0x314245[_0x9bd4('0x26')]][_0x314245[_0x9bd4('0x28')]]);}}catch(_0x4647f2){logger[_0x9bd4('0x3b')](_0x9bd4('0x3c'),_0x314245[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x4647f2,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x11')]=function(_0x2ee336){try{if(this[_0x9bd4('0x23')](_0x2ee336)){if(this[_0x9bd4('0x9')][_0x2ee336['uniqueid']]){logger[_0x9bd4('0x29')](_0x9bd4('0x3d'),_0x2ee336[_0x9bd4('0x26')],util['inspect'](_0x2ee336,{'showHidden':![],'depth':null}));for(var _0xa684bf in this[_0x9bd4('0x9')][_0x2ee336['uniqueid']]){if(this[_0x9bd4('0x9')][_0x2ee336['uniqueid']][_0x9bd4('0x3e')](_0xa684bf)){if(_0x2ee336[_0x9bd4('0x28')]===_0xa684bf){logger[_0x9bd4('0x24')](_0x9bd4('0x3f'),_0x2ee336['uniqueid'],_0x2ee336['membername'],_0x2ee336['destuniqueid']);this[_0x9bd4('0x9')][_0x2ee336['uniqueid']][_0xa684bf]['agentconnectAt']=moment()['format'](_0x9bd4('0x40'));this[_0x9bd4('0x9')][_0x2ee336['uniqueid']][_0xa684bf][_0x9bd4('0x41')]=_0x2ee336[_0x9bd4('0x41')];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x42')]=_0x2ee336[_0x9bd4('0x42')];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x43')]=_0x2ee336[_0x9bd4('0x43')];this['channels'][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x44')]=_0x2ee336['destchannelstatedesc'];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x45')]=_0x2ee336[_0x9bd4('0x45')];this['channels'][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x46')]=_0x9bd4('0x47');_[_0x9bd4('0x31')](this[_0x9bd4('0xb')][_0x2ee336[_0x9bd4('0x48')]],_[_0x9bd4('0x49')](_0x2ee336,[_0x9bd4('0x2d'),_0x9bd4('0x4a')]));logger[_0x9bd4('0x29')](_0x9bd4('0x4b'),_0x2ee336[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0x2ee336['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x4c'),this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0x2ee336[_0x9bd4('0x28')]]);logger[_0x9bd4('0x29')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x2ee336[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this['channels'][_0x2ee336[_0x9bd4('0x26')]][_0x2ee336[_0x9bd4('0x28')]],{'showHidden':![],'depth':null}));this[_0x9bd4('0x21')](util['format'](_0x9bd4('0x39'),_0x2ee336[_0x9bd4('0x27')]),_0x9bd4('0x4d'),this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0x2ee336['destuniqueid']]);}else if(!this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x12')]&&!this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x16')]){logger[_0x9bd4('0x24')](_0x9bd4('0x4e'),_0x2ee336[_0x9bd4('0x26')],this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x27')],_0xa684bf);this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf]['agentringnoanswer']=!![];this['channels'][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x4f')]=moment()['format'](_0x9bd4('0x40'));this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf]['answeredelsewheredestinationuniqueid']=_0x2ee336[_0x9bd4('0x28')];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf]['answeredelsewheremembername']=_0x2ee336[_0x9bd4('0x27')];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x46')]=_0x9bd4('0x50');this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x51')]=_0x9bd4('0x50');logger['debug']('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:',_0x2ee336['uniqueid'],util['inspect'](this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf],{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x52'),this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf]);}}}}}}catch(_0x1adec8){logger['error'](_0x9bd4('0x53'),_0x2ee336[_0x9bd4('0x26')],util['inspect'](_0x1adec8,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')]['syncAgentRingNoAnswer']=function(_0xcf9977){try{if(this[_0x9bd4('0x23')](_0xcf9977)){logger[_0x9bd4('0x29')](_0x9bd4('0x54'),_0xcf9977[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0xcf9977,{'showHidden':![],'depth':null}));if(this[_0x9bd4('0x9')][_0xcf9977['uniqueid']]&&this[_0x9bd4('0x9')][_0xcf9977['uniqueid']][_0xcf9977[_0x9bd4('0x28')]]){logger[_0x9bd4('0x24')](_0x9bd4('0x55'),_0xcf9977[_0x9bd4('0x26')],_0xcf9977[_0x9bd4('0x27')],_0xcf9977[_0x9bd4('0x28')]);this[_0x9bd4('0x9')][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]]['agentringnoanswer']=!![];this['channels'][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977['destuniqueid']][_0x9bd4('0x4f')]=moment()[_0x9bd4('0x38')](_0x9bd4('0x40'));this['channels'][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]][_0x9bd4('0x46')]='rejected';this[_0x9bd4('0x9')][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]][_0x9bd4('0x51')]=_0x9bd4('0x56');logger['debug']('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0xcf9977[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]],{'showHidden':![],'depth':null}));ami['emit'](_0x9bd4('0x57'),this[_0x9bd4('0x9')][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]]);}}}catch(_0x27ea21){logger[_0x9bd4('0x3b')](_0x9bd4('0x58'),_0xcf9977[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x27ea21,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x15')]=function(_0x16f52c){try{if(this[_0x9bd4('0x23')](_0x16f52c)){logger[_0x9bd4('0x29')]('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0x16f52c[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x16f52c,{'showHidden':![],'depth':null}));if(this['channels'][_0x16f52c[_0x9bd4('0x26')]]){for(var _0x14aa1d in this['channels'][_0x16f52c[_0x9bd4('0x26')]]){if(this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]]['hasOwnProperty'](_0x14aa1d)&&!this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d][_0x9bd4('0x12')]&&!this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d]['agentcomplete']){logger[_0x9bd4('0x24')](_0x9bd4('0x59'),_0x16f52c[_0x9bd4('0x26')],this['channels'][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d][_0x9bd4('0x27')],_0x14aa1d);this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d][_0x9bd4('0x12')]=!![];this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d][_0x9bd4('0x4f')]=moment()[_0x9bd4('0x38')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x16f52c['uniqueid']][_0x14aa1d][_0x9bd4('0x46')]='abandoned';this[_0x9bd4('0x9')][_0x16f52c['uniqueid']][_0x14aa1d]['reason']='abandoned';logger[_0x9bd4('0x29')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x16f52c[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d],{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x5a'),this['channels'][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d]);}}}}}catch(_0x5aeb94){logger[_0x9bd4('0x3b')](_0x9bd4('0x5b'),_0x16f52c['uniqueid'],util[_0x9bd4('0x35')](_0x5aeb94,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9bd4('0x17')]=function(_0x4f10f0){try{if(this[_0x9bd4('0x23')](_0x4f10f0)){logger['debug'](_0x9bd4('0x5c'),_0x4f10f0[_0x9bd4('0x26')],util['inspect'](_0x4f10f0,{'showHidden':![],'depth':null}));if(this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]]){for(var _0x163b87 in this['channels'][_0x4f10f0[_0x9bd4('0x26')]]){if(this[_0x9bd4('0x9')][_0x4f10f0['uniqueid']][_0x9bd4('0x3e')](_0x163b87)){if(this[_0x9bd4('0x9')][_0x4f10f0['uniqueid']][_0x163b87][_0x9bd4('0x5d')]&&!this['channels'][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x16')]){logger[_0x9bd4('0x24')](_0x9bd4('0x5e'),_0x4f10f0[_0x9bd4('0x26')],this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x27')],_0x163b87);this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87]['agentcomplete']=!![];this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x5f')]=moment()[_0x9bd4('0x38')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x9bd4('0x9')][_0x4f10f0['uniqueid']][_0x163b87][_0x9bd4('0x46')]=_0x9bd4('0x60');this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x51')]=_0x4f10f0[_0x9bd4('0x51')]==_0x9bd4('0x61')?'agent':_0x4f10f0['reason'];this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x62')]=_0x4f10f0['talktime'];if(this[_0x9bd4('0xa')][_0x4f10f0[_0x9bd4('0x2d')]]&&this[_0x9bd4('0xa')][_0x4f10f0[_0x9bd4('0x2d')]][_0x9bd4('0x63')]){this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x64')]=this[_0x9bd4('0xa')][_0x4f10f0['queue']][_0x9bd4('0x65')];this[_0x9bd4('0x9')][_0x4f10f0['uniqueid']][_0x163b87][_0x9bd4('0x66')]=!![];}this['agents'][_0x4f10f0[_0x9bd4('0x48')]]=_[_0x9bd4('0x32')](this[_0x9bd4('0xb')][_0x4f10f0['interface']],[_0x9bd4('0x2d'),_0x9bd4('0x4a')]);logger[_0x9bd4('0x29')](_0x9bd4('0x67'),_0x4f10f0[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87],{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x68'),this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87]);logger[_0x9bd4('0x29')](_0x9bd4('0x69'),_0x4f10f0[_0x9bd4('0x26')],util['inspect'](this['channels'][_0x4f10f0['uniqueid']][_0x163b87],{'showHidden':![],'depth':null}));this[_0x9bd4('0x21')](util['format']('user:%s',_0x4f10f0[_0x9bd4('0x27')]),_0x9bd4('0x6a'),this['channels'][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87]);}}}}}}catch(_0x6fec0b){logger[_0x9bd4('0x3b')](_0x9bd4('0x6b'),_0x4f10f0[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x6fec0b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')]['syncVarSet']=function(_0x5e8280){try{if(this[_0x9bd4('0x23')](_0x5e8280)){logger['debug'](_0x9bd4('0x6c'),_0x5e8280['uniqueid'],util[_0x9bd4('0x35')](_0x5e8280,{'showHidden':![],'depth':null}));this[_0x9bd4('0x6d')](_0x5e8280[_0x9bd4('0x26')],_[_0x9bd4('0x6e')](_0x5e8280['variable'])[0x0],_0x5e8280[_0x9bd4('0x6f')]);if(this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]]){for(var _0x3bd3c7 in this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]]){if(this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]]['hasOwnProperty'](_0x3bd3c7)){logger[_0x9bd4('0x24')](_0x9bd4('0x70'),_0x5e8280['uniqueid'],_0x3bd3c7,_[_0x9bd4('0x6e')](_0x5e8280[_0x9bd4('0x71')])[0x0],_0x5e8280[_0x9bd4('0x6f')]);if(_[_0x9bd4('0x2b')](this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]][_0x3bd3c7]['variables'])){this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]][_0x3bd3c7]['variables']={};}this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]][_0x3bd3c7][_0x9bd4('0xc')]=this['variables'][_0x5e8280[_0x9bd4('0x26')]];}}}}}catch(_0x5b0d25){logger[_0x9bd4('0x3b')](_0x9bd4('0x72'),_0x5e8280[_0x9bd4('0x26')],util['inspect'](_0x5b0d25,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9bd4('0x6d')]=function(_0x413cb0,_0x6e4149,_0x3cbadb){var _0x247c5a=['rtpaudioqos',_0x9bd4('0x73'),_0x9bd4('0x74'),_0x9bd4('0x75'),'rtpaudioqosloss',_0x9bd4('0x76'),_0x9bd4('0x77'),_0x9bd4('0x78'),_0x9bd4('0x79'),_0x9bd4('0x7a'),_0x9bd4('0x7b'),_0x9bd4('0x7c'),_0x9bd4('0x7d'),_0x9bd4('0x7e'),'memberinterface',_0x9bd4('0x7f'),_0x9bd4('0x27'),_0x9bd4('0x80'),_0x9bd4('0x81')];if(!_[_0x9bd4('0x82')](_0x6e4149)&&!_[_0x9bd4('0x83')](_0x247c5a,_0x6e4149)){if(_[_0x9bd4('0x2b')](this[_0x9bd4('0xc')][_0x413cb0])){this[_0x9bd4('0xc')][_0x413cb0]={};}this[_0x9bd4('0xc')][_0x413cb0][_0x6e4149]=_0x3cbadb;}};VoiceAgentReport[_0x9bd4('0x22')]['syncHangup']=function(_0x4e3868){try{if(this[_0x9bd4('0x23')](_0x4e3868)){logger[_0x9bd4('0x29')]('[%s][voiceAgentReport][hangup]\x20event:',_0x4e3868[_0x9bd4('0x26')],util['inspect'](_0x4e3868,{'showHidden':![],'depth':null}));if(this['channels'][_0x4e3868['uniqueid']]){for(var _0x169568 in this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]]){if(this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]][_0x9bd4('0x3e')](_0x169568)){if(this[_0x9bd4('0x9')][_0x4e3868['uniqueid']][_0x169568]['reason']==_0x9bd4('0x61')&&this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]][_0x169568][_0x9bd4('0x16')]){logger[_0x9bd4('0x24')](_0x9bd4('0x84'),_0x4e3868['uniqueid'],_0x169568);this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]][_0x169568][_0x9bd4('0x5f')]=moment()[_0x9bd4('0x38')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x9bd4('0x29')](_0x9bd4('0x85'),_0x4e3868[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_[_0x9bd4('0x86')](this[_0x9bd4('0x9')][_0x4e3868['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x87'),_[_0x9bd4('0x86')](this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]]));delete this['channels'][_0x4e3868[_0x9bd4('0x26')]];}if(this[_0x9bd4('0xc')][_0x4e3868[_0x9bd4('0x26')]]){delete this[_0x9bd4('0xc')][_0x4e3868[_0x9bd4('0x26')]];}}}catch(_0x282ec4){logger[_0x9bd4('0x3b')](_0x9bd4('0x88'),_0x4e3868[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x282ec4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x89')]=function(_0xd0cdc3){try{if(this['isNotNull'](_0xd0cdc3)){logger[_0x9bd4('0x29')](_0x9bd4('0x8a'),_0xd0cdc3[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0xd0cdc3,{'showHidden':![],'depth':null}));if(this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]]){for(var _0x2b83e9 in this[_0x9bd4('0x9')][_0xd0cdc3['transfereeuniqueid']]){if(this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]]['hasOwnProperty'](_0x2b83e9)){if(_0xd0cdc3[_0x9bd4('0x8c')]===_0x2b83e9){logger[_0x9bd4('0x24')](_0x9bd4('0x8d'),_0xd0cdc3[_0x9bd4('0x26')],this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9][_0x9bd4('0x27')],_0x2b83e9);var _0x1afd0f=moment();this['channels'][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9][_0x9bd4('0x16')]=!![];this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9]['agentcompleteAt']=moment()['format'](_0x9bd4('0x40'));this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9][_0x9bd4('0x46')]=_0x9bd4('0x60');this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9][_0x9bd4('0x51')]='transfer';this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9]['talktime']=_0x1afd0f[_0x9bd4('0x8e')](this[_0x9bd4('0x9')][_0xd0cdc3['transfereeuniqueid']][_0x2b83e9][_0x9bd4('0x5d')],_0x9bd4('0x8f'));}}}}if(this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x90')]]){var _0x253f33=this[_0x9bd4('0x9')][_0xd0cdc3['secondtransfereruniqueid']];this[_0x9bd4('0x9')][_0xd0cdc3['secondtransfereruniqueid']]=this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]];this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]]=_0x253f33;}}}catch(_0x4abba5){logger['error'](_0x9bd4('0x91'),_0xd0cdc3[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x4abba5,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x20')]=function(_0x5cac87){try{if(this[_0x9bd4('0x23')](_0x5cac87)){logger[_0x9bd4('0x29')](_0x9bd4('0x92'),_0x5cac87['uniqueid'],util[_0x9bd4('0x35')](_0x5cac87,{'showHidden':![],'depth':null}));if(this[_0x9bd4('0x9')][_0x5cac87['transfereeuniqueid']]){for(var _0x10ed22 in this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]]){if(this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x9bd4('0x3e')](_0x10ed22)){if(_0x5cac87[_0x9bd4('0x93')]===_0x10ed22){logger['info'](_0x9bd4('0x94'),_0x5cac87[_0x9bd4('0x26')],this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22]['membername'],_0x10ed22);var _0x50f20a=moment();this['channels'][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22][_0x9bd4('0x16')]=!![];this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22][_0x9bd4('0x5f')]=_0x50f20a;this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22]['lastevent']=_0x9bd4('0x60');this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22][_0x9bd4('0x51')]=_0x9bd4('0x61');this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22][_0x9bd4('0x62')]=_0x50f20a['diff'](this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22]['agentconnectAt'],_0x9bd4('0x8f'));}}}}}}catch(_0x10d1a3){logger['error']('[%s][voiceAgentReport][blindtransfer]',_0x5cac87[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x10d1a3,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x2ba1de){var _0x4d140d='';try{if(this[_0x9bd4('0x23')](_0x2ba1de)){logger['debug']('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x2ba1de[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x2ba1de,{'showHidden':![],'depth':null}));if(_0x2ba1de[_0x9bd4('0x95')]){_0x4d140d=_0x2ba1de[_0x9bd4('0x95')]['substring'](0x0,_0x2ba1de['channel']['lastIndexOf']('-'));if(this[_0x9bd4('0xb')][_0x4d140d]){logger['info'](_0x9bd4('0x96'),_0x2ba1de[_0x9bd4('0x26')],_0x4d140d);this['agents'][_0x4d140d][_0x9bd4('0x97')]=!![];}}}}catch(_0xb22ad7){logger[_0x9bd4('0x3b')](_0x9bd4('0x98'),_0x2ba1de[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0xb22ad7,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9bd4('0x1d')]=function(_0x122e5a){var _0xee9104='';try{if(this['isNotNull'](_0x122e5a)){logger[_0x9bd4('0x29')](_0x9bd4('0x99'),_0x122e5a['uniqueid'],util[_0x9bd4('0x35')](_0x122e5a,{'showHidden':![],'depth':null}));if(_0x122e5a[_0x9bd4('0x95')]){_0xee9104=_0x122e5a[_0x9bd4('0x95')][_0x9bd4('0x9a')](0x0,_0x122e5a[_0x9bd4('0x95')]['lastIndexOf']('-'));if(this[_0x9bd4('0xb')][_0xee9104]){logger[_0x9bd4('0x24')](_0x9bd4('0x9b'),_0x122e5a[_0x9bd4('0x26')],_0xee9104);this[_0x9bd4('0xb')][_0xee9104][_0x9bd4('0x97')]=![];}}}}catch(_0x2db14c){logger[_0x9bd4('0x3b')](_0x9bd4('0x9c'),_0x122e5a[_0x9bd4('0x26')],util['inspect'](_0x2db14c,{'showHidden':![],'depth':null}));}};module[_0x9bd4('0x9d')]=VoiceAgentReport;
\ No newline at end of file
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_0x3f65b9=function(_0x3b6e11){while(--_0x3b6e11){_0x533404['push'](_0x533404['shift']());}};_0x3f65b9(++_0x47134b);}(_0xa9e0,0x123));var _0x0a9e=function(_0x13ea00,_0x12f610){_0x13ea00=_0x13ea00-0x0;var _0x1f7347=_0xa9e0[_0x13ea00];return _0x1f7347;};'use strict';var _=require(_0x0a9e('0x0'));var moment=require(_0x0a9e('0x1'));var util=require(_0x0a9e('0x2'));var Redis=require('ioredis');var config=require('../../../config/environment');var logger=require(_0x0a9e('0x3'))('ami');var ami=require(_0x0a9e('0x4'));config[_0x0a9e('0x5')]=_[_0x0a9e('0x6')](config[_0x0a9e('0x5')],{'host':_0x0a9e('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0a9e('0x5')]));function VoiceAgentReport(_0x441e3a){this[_0x0a9e('0x8')]={};this['voiceChannels']=_0x441e3a['channels'];this[_0x0a9e('0x9')]=_0x441e3a['voiceQueues'];this['agents']=_0x441e3a[_0x0a9e('0xa')];this[_0x0a9e('0xb')]={};ami['on'](_0x0a9e('0xc'),this[_0x0a9e('0xd')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0xf'),this['syncAgentConnect']['bind'](this));ami['on']('agentringnoanswer',this['syncAgentRingNoAnswer'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x10'),this[_0x0a9e('0x11')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x12'),this[_0x0a9e('0x13')]['bind'](this));ami['on'](_0x0a9e('0x14'),this[_0x0a9e('0x15')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x16'),this[_0x0a9e('0x17')][_0x0a9e('0xe')](this));ami['on']('musiconholdstart',this[_0x0a9e('0x18')]['bind'](this));ami['on'](_0x0a9e('0x19'),this['syncMusicOnHoldStop'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x1a'),this['syncAttendedTransfer'][_0x0a9e('0xe')](this));ami['on']('blindtransfer',this[_0x0a9e('0x1b')][_0x0a9e('0xe')](this));}VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1d')]=function(_0x31b1ca,_0x2eb11f,_0x530eb7){io['to'](_0x31b1ca)[_0x0a9e('0x1d')](_0x2eb11f,_0x530eb7);};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1e')]=function(_0x1c696a){return _0x1c696a!==null&&!_[_0x0a9e('0x1f')](_0x1c696a);};VoiceAgentReport['prototype'][_0x0a9e('0xd')]=function(_0x155cce){try{if(this['isNotNull'](_0x155cce)){logger[_0x0a9e('0x20')]('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x155cce['uniqueid'],_0x155cce[_0x0a9e('0x21')],_0x155cce[_0x0a9e('0x22')]);logger[_0x0a9e('0x23')](_0x0a9e('0x24'),_0x155cce['uniqueid'],util[_0x0a9e('0x25')](_0x155cce,{'showHidden':![],'depth':null}));if(_[_0x0a9e('0x1f')](this[_0x0a9e('0x8')][_0x155cce[_0x0a9e('0x26')]])){this[_0x0a9e('0x8')][_0x155cce[_0x0a9e('0x26')]]={};}if(_[_0x0a9e('0x1f')](this['channels'][_0x155cce['uniqueid']][_0x155cce[_0x0a9e('0x22')]])){this[_0x0a9e('0x8')][_0x155cce[_0x0a9e('0x26')]][_0x155cce[_0x0a9e('0x22')]]={'agentcalledAt':moment()['format'](_0x0a9e('0x27')),'lastevent':'called','mandatoryDisposition':this[_0x0a9e('0x9')][_0x155cce['queue']]?this[_0x0a9e('0x9')][_0x155cce[_0x0a9e('0x28')]][_0x0a9e('0x29')]||![]:![],'type':this[_0x0a9e('0x9')][_0x155cce[_0x0a9e('0x28')]]?this[_0x0a9e('0x9')][_0x155cce[_0x0a9e('0x28')]][_0x0a9e('0x2a')]||'inbound':_0x0a9e('0x2b'),'variables':this[_0x0a9e('0xb')][_0x155cce[_0x0a9e('0x26')]],'motionChannel':_0x0a9e('0x2c')};}_['merge'](this[_0x0a9e('0x8')][_0x155cce[_0x0a9e('0x26')]][_0x155cce[_0x0a9e('0x22')]],_[_0x0a9e('0x2d')](_0x155cce,[_0x0a9e('0x2e'),_0x0a9e('0x2f')]));logger[_0x0a9e('0x23')](_0x0a9e('0x30'),_0x155cce[_0x0a9e('0x26')],util['inspect'](this[_0x0a9e('0x8')][_0x155cce['uniqueid']][_0x155cce[_0x0a9e('0x22')]],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x31'),this[_0x0a9e('0x8')][_0x155cce[_0x0a9e('0x26')]][_0x155cce['destuniqueid']]);var _0x66c1d2={'id':this[_0x0a9e('0xa')][_0x155cce[_0x0a9e('0x32')]]['id'],'calleridnum':this[_0x0a9e('0x8')][_0x155cce[_0x0a9e('0x26')]][_0x155cce[_0x0a9e('0x22')]][_0x0a9e('0x33')],'queue':this[_0x0a9e('0x8')][_0x155cce['uniqueid']][_0x155cce[_0x0a9e('0x22')]]['queue'],'extravar':this[_0x0a9e('0x8')][_0x155cce[_0x0a9e('0x26')]][_0x155cce[_0x0a9e('0x22')]][_0x0a9e('0xb')]?this['channels'][_0x155cce[_0x0a9e('0x26')]][_0x155cce[_0x0a9e('0x22')]][_0x0a9e('0xb')][_0x0a9e('0x34')]:undefined};logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:',_0x155cce[_0x0a9e('0x26')],util['inspect'](_0x66c1d2,{'showHidden':![],'depth':null}));this[_0x0a9e('0x1d')](util[_0x0a9e('0x35')](_0x0a9e('0x36'),_0x155cce[_0x0a9e('0x21')]),'user:called',_0x66c1d2);}}catch(_0x31916f){logger[_0x0a9e('0x37')](_0x0a9e('0x38'),_0x155cce['uniqueid'],util[_0x0a9e('0x25')](_0x31916f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x39')]=function(_0x4c1c0e){try{if(this['isNotNull'](_0x4c1c0e)){if(this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]]){logger['debug'](_0x0a9e('0x3a'),_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x4c1c0e,{'showHidden':![],'depth':null}));for(var 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if(!this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]&&!this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x4c1c0e[_0x0a9e('0x26')],this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['membername'],_0x148f55);this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]=!![];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheredestinationuniqueid']=_0x4c1c0e[_0x0a9e('0x22')];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheremembername']=_0x4c1c0e[_0x0a9e('0x21')];this['channels'][_0x4c1c0e['uniqueid']][_0x148f55]['lastevent']=_0x0a9e('0x4d');this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4e')]=_0x0a9e('0x4d');logger[_0x0a9e('0x23')](_0x0a9e('0x4f'),_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x4c1c0e['uniqueid']][_0x148f55],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x50'),this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]);}}}}}}catch(_0xb83dfd){logger[_0x0a9e('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0xb83dfd,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x51')]=function(_0x5cc8fb){try{if(this[_0x0a9e('0x1e')](_0x5cc8fb)){logger['debug']('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5cc8fb['uniqueid'],util[_0x0a9e('0x25')](_0x5cc8fb,{'showHidden':![],'depth':null}));if(this['channels'][_0x5cc8fb[_0x0a9e('0x26')]]&&this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]){logger[_0x0a9e('0x20')](_0x0a9e('0x52'),_0x5cc8fb['uniqueid'],_0x5cc8fb[_0x0a9e('0x21')],_0x5cc8fb['destuniqueid']);this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x5cc8fb['uniqueid']][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x53')]=_0x0a9e('0x54');this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb['destuniqueid']][_0x0a9e('0x4e')]=_0x0a9e('0x54');logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x5cc8fb[_0x0a9e('0x26')],util['inspect'](this['channels'][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x55'),this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]);}}}catch(_0x54a37d){logger[_0x0a9e('0x37')](_0x0a9e('0x56'),_0x5cc8fb[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x54a37d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x11')]=function(_0x320898){try{if(this[_0x0a9e('0x1e')](_0x320898)){logger[_0x0a9e('0x23')](_0x0a9e('0x57'),_0x320898['uniqueid'],util[_0x0a9e('0x25')](_0x320898,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){for(var 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this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){if(this['channels'][_0x320898[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x4edbb0)&&!this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4b')]&&!this['channels'][_0x320898['uniqueid']][_0x4edbb0]['agentcomplete']){logger[_0x0a9e('0x20')](_0x0a9e('0x59'),_0x320898[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x21')],_0x4edbb0);this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this['channels'][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x53')]='abandoned';this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4e')]=_0x0a9e('0x5a');logger['debug'](_0x0a9e('0x5b'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x320898['uniqueid']][_0x4edbb0],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x5c'),this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]);}}}}}catch(_0x4abc8f){logger[_0x0a9e('0x37')](_0x0a9e('0x5d'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x4abc8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x13')]=function(_0x40fc56){try{if(this[_0x0a9e('0x1e')](_0x40fc56)){logger[_0x0a9e('0x23')](_0x0a9e('0x5e'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x40fc56,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){for(var _0x5b35db in this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x0a9e('0x58')](_0x5b35db)){if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x3c')]&&!this['channels'][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x12')]){logger[_0x0a9e('0x20')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x40fc56[_0x0a9e('0x26')],this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x21')],_0x5b35db);this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x4e')]=_0x40fc56[_0x0a9e('0x4e')]=='transfer'?_0x0a9e('0x61'):_0x40fc56['reason'];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x62')]=_0x40fc56[_0x0a9e('0x62')];if(this['voiceQueues'][_0x40fc56['queue']]&&this[_0x0a9e('0x9')][_0x40fc56[_0x0a9e('0x28')]][_0x0a9e('0x63')]){this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x64')]=this['voiceQueues'][_0x40fc56['queue']][_0x0a9e('0x65')];this['channels'][_0x40fc56['uniqueid']][_0x5b35db]['agentacw']=!![];}this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]=_[_0x0a9e('0x2d')](this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]],[_0x0a9e('0x28'),'destconnectedlinenum']);logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db],{'showHidden':![],'depth':null}));ami['emit'](_0x0a9e('0x66'),this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db]);logger['debug'](_0x0a9e('0x67'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')]({'id':this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]},{'showHidden':![],'depth':null}));this[_0x0a9e('0x1d')](util[_0x0a9e('0x35')]('user:%s',_0x40fc56[_0x0a9e('0x21')]),_0x0a9e('0x69'),{'id':this['agents'][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]});}}}}}}catch(_0x3a1974){logger['error'](_0x0a9e('0x6a'),_0x40fc56['uniqueid'],util[_0x0a9e('0x25')](_0x3a1974,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x15')]=function(_0x1f29bd){try{if(this[_0x0a9e('0x1e')](_0x1f29bd)){logger[_0x0a9e('0x23')](_0x0a9e('0x6b'),_0x1f29bd[_0x0a9e('0x26')],util['inspect'](_0x1f29bd,{'showHidden':![],'depth':null}));this[_0x0a9e('0x6c')](_0x1f29bd[_0x0a9e('0x26')],_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){for(var _0x33f0c9 in this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x33f0c9)){logger['info'](_0x0a9e('0x70'),_0x1f29bd[_0x0a9e('0x26')],_0x33f0c9,_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(_['isUndefined'](this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9]['variables'])){this[_0x0a9e('0x8')][_0x1f29bd['uniqueid']][_0x33f0c9][_0x0a9e('0xb')]={};}this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9][_0x0a9e('0xb')]=this['variables'][_0x1f29bd[_0x0a9e('0x26')]];}}}}}catch(_0x4cf72d){logger[_0x0a9e('0x37')](_0x0a9e('0x71'),_0x1f29bd['uniqueid'],util[_0x0a9e('0x25')](_0x4cf72d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x6c')]=function(_0x4ab276,_0x4c788f,_0x1b82b7){var _0x6ba2be=[_0x0a9e('0x72'),_0x0a9e('0x73'),_0x0a9e('0x74'),_0x0a9e('0x75'),_0x0a9e('0x76'),_0x0a9e('0x77'),_0x0a9e('0x78'),'rtpaudioqosrttbridged',_0x0a9e('0x79'),'sipuri',_0x0a9e('0x7a'),_0x0a9e('0x7b'),_0x0a9e('0x7c'),_0x0a9e('0x7d'),_0x0a9e('0x7e'),'memberlastcall',_0x0a9e('0x21'),_0x0a9e('0x7f'),_0x0a9e('0x80')];if(!_[_0x0a9e('0x81')](_0x4c788f)&&!_[_0x0a9e('0x82')](_0x6ba2be,_0x4c788f)){if(_['isUndefined'](this['variables'][_0x4ab276])){this[_0x0a9e('0xb')][_0x4ab276]={};}this['variables'][_0x4ab276][_0x4c788f]=_0x1b82b7;}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x17')]=function(_0x4672e1){try{if(this[_0x0a9e('0x1e')](_0x4672e1)){logger[_0x0a9e('0x23')](_0x0a9e('0x83'),_0x4672e1['uniqueid'],util['inspect'](_0x4672e1,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']]){for(var _0x2469d1 in this['channels'][_0x4672e1[_0x0a9e('0x26')]]){if(this['channels'][_0x4672e1['uniqueid']][_0x0a9e('0x58')](_0x2469d1)){if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']][_0x2469d1][_0x0a9e('0x4e')]==_0x0a9e('0x84')&&this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x4672e1[_0x0a9e('0x26')],_0x2469d1);this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x0a9e('0x23')](_0x0a9e('0x85'),_0x4672e1['uniqueid'],util[_0x0a9e('0x25')](_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]),{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x87'),_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]));delete this[_0x0a9e('0x8')][_0x4672e1['uniqueid']];}if(this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]]){delete this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]];}}}catch(_0x1d0b02){logger['error']('[%s][voiceAgentReport][hangup]',_0x4672e1[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x1d0b02,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x88')]=function(_0x34f7b5){try{if(this['isNotNull'](_0x34f7b5)){logger[_0x0a9e('0x23')](_0x0a9e('0x89'),_0x34f7b5[_0x0a9e('0x26')],util['inspect'](_0x34f7b5,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]){for(var _0x2144ca in this['channels'][_0x34f7b5[_0x0a9e('0x8a')]]){if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]]['hasOwnProperty'](_0x2144ca)){if(_0x34f7b5[_0x0a9e('0x8b')]===_0x2144ca){logger['info'](_0x0a9e('0x8c'),_0x34f7b5[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x21')],_0x2144ca);var _0x1bee04=moment();this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca]['lastevent']='complete';this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x4e')]=_0x0a9e('0x84');this['channels'][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x62')]=_0x1bee04[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]]){var _0x5d0e1f=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]];this[_0x0a9e('0x8')][_0x34f7b5['secondtransfereruniqueid']]=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]];this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]=_0x5d0e1f;}}}catch(_0x303f75){logger[_0x0a9e('0x37')](_0x0a9e('0x90'),_0x34f7b5[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x303f75,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x1b')]=function(_0x289e65){try{if(this['isNotNull'](_0x289e65)){logger[_0x0a9e('0x23')](_0x0a9e('0x91'),_0x289e65[_0x0a9e('0x26')],util['inspect'](_0x289e65,{'showHidden':![],'depth':null}));if(this['channels'][_0x289e65['transfereeuniqueid']]){for(var _0x1015aa in this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']]){if(this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x0a9e('0x58')](_0x1015aa)){if(_0x289e65['transfereruniqueid']===_0x1015aa){logger[_0x0a9e('0x20')](_0x0a9e('0x92'),_0x289e65[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x21')],_0x1015aa);var _0x40e6e7=moment();this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['agentcomplete']=!![];this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x5f')]=_0x40e6e7;this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x4e')]=_0x0a9e('0x84');this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['talktime']=_0x40e6e7[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}}}catch(_0x2be526){logger[_0x0a9e('0x37')](_0x0a9e('0x93'),_0x289e65[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2be526,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x18')]=function(_0x88b25f){var _0x2ff265='';try{if(this[_0x0a9e('0x1e')](_0x88b25f)){logger[_0x0a9e('0x23')](_0x0a9e('0x94'),_0x88b25f[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x88b25f,{'showHidden':![],'depth':null}));if(_0x88b25f['channel']){_0x2ff265=_0x88b25f[_0x0a9e('0x95')][_0x0a9e('0x96')](0x0,_0x88b25f[_0x0a9e('0x95')]['lastIndexOf']('-'));if(this[_0x0a9e('0xa')][_0x2ff265]){logger[_0x0a9e('0x20')](_0x0a9e('0x97'),_0x88b25f[_0x0a9e('0x26')],_0x2ff265);this[_0x0a9e('0xa')][_0x2ff265][_0x0a9e('0x98')]=!![];}}}}catch(_0x424f1b){logger[_0x0a9e('0x37')](_0x0a9e('0x99'),_0x88b25f[_0x0a9e('0x26')],util['inspect'](_0x424f1b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x9a')]=function(_0x15a9ed){var _0x3db98f='';try{if(this[_0x0a9e('0x1e')](_0x15a9ed)){logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x15a9ed[_0x0a9e('0x26')],util['inspect'](_0x15a9ed,{'showHidden':![],'depth':null}));if(_0x15a9ed['channel']){_0x3db98f=_0x15a9ed['channel'][_0x0a9e('0x96')](0x0,_0x15a9ed[_0x0a9e('0x95')][_0x0a9e('0x9b')]('-'));if(this[_0x0a9e('0xa')][_0x3db98f]){logger['info'](_0x0a9e('0x9c'),_0x15a9ed[_0x0a9e('0x26')],_0x3db98f);this[_0x0a9e('0xa')][_0x3db98f][_0x0a9e('0x98')]=![];}}}}catch(_0x2c8d1d){logger['error']('[%s][voiceAgentReport][musiconholdstop]',_0x15a9ed[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2c8d1d,{'showHidden':![],'depth':null}));}};module[_0x0a9e('0x9d')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff