// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0xe78b8=function(_0x281cb1){while(--_0x281cb1){_0x5bd671['push'](_0x5bd671['shift']());}};_0xe78b8(++_0x1aefb1);}(_0x0e93,0x1b6));var _0x30e9=function(_0x19c7d8,_0x1f10e1){_0x19c7d8=_0x19c7d8-0x0;var _0xf0ab55=_0x0e93[_0x19c7d8];return _0xf0ab55;};'use strict';var _=require('lodash');var moment=require(_0x30e9('0x0'));var util=require('util');var Redis=require('ioredis');var config=require(_0x30e9('0x1'));var logger=require(_0x30e9('0x2'))('ami');var ami=require(_0x30e9('0x3'));config[_0x30e9('0x4')]=_[_0x30e9('0x5')](config[_0x30e9('0x4')],{'host':_0x30e9('0x6'),'port':0x18eb});var io=require(_0x30e9('0x7'))(new Redis(config['redis']));function VoiceAgentReport(_0xa0d2d3){this['channels']={};this[_0x30e9('0x8')]=_0xa0d2d3[_0x30e9('0x8')];this['agents']=_0xa0d2d3['agents'];this['variables']={};ami['on'](_0x30e9('0x9'),this[_0x30e9('0xa')][_0x30e9('0xb')](this));ami['on'](_0x30e9('0xc'),this[_0x30e9('0xd')][_0x30e9('0xb')](this));ami['on'](_0x30e9('0xe'),this['syncAgentRingNoAnswer'][_0x30e9('0xb')](this));ami['on']('queuecallerabandon',this[_0x30e9('0xf')][_0x30e9('0xb')](this));ami['on'](_0x30e9('0x10'),this[_0x30e9('0x11')]['bind'](this));ami['on'](_0x30e9('0x12'),this[_0x30e9('0x13')][_0x30e9('0xb')](this));ami['on'](_0x30e9('0x14'),this['syncHangup'][_0x30e9('0xb')](this));ami['on'](_0x30e9('0x15'),this['syncMusicOnHoldStart'][_0x30e9('0xb')](this));ami['on'](_0x30e9('0x16'),this[_0x30e9('0x17')][_0x30e9('0xb')](this));ami['on'](_0x30e9('0x18'),this[_0x30e9('0x19')][_0x30e9('0xb')](this));ami['on'](_0x30e9('0x1a'),this['syncBlindTransfer'][_0x30e9('0xb')](this));}VoiceAgentReport['prototype'][_0x30e9('0x1b')]=function(_0x470538,_0x109a97,_0x4e1937){io['to'](_0x470538)[_0x30e9('0x1b')](_0x109a97,_0x4e1937);};VoiceAgentReport[_0x30e9('0x1c')][_0x30e9('0x1d')]=function(_0x38a704){return _0x38a704!==null&&!_['isUndefined'](_0x38a704);};VoiceAgentReport[_0x30e9('0x1c')][_0x30e9('0xa')]=function(_0x3ff051){try{if(this['isNotNull'](_0x3ff051)){logger[_0x30e9('0x1e')](_0x30e9('0x1f'),_0x3ff051[_0x30e9('0x20')],_0x3ff051[_0x30e9('0x21')],_0x3ff051[_0x30e9('0x22')]);logger['debug'](_0x30e9('0x23'),_0x3ff051[_0x30e9('0x20')],util['inspect'](_0x3ff051,{'showHidden':![],'depth':null}));if(_[_0x30e9('0x24')](this['channels'][_0x3ff051[_0x30e9('0x20')]])){this[_0x30e9('0x25')][_0x3ff051[_0x30e9('0x20')]]={};}if(_[_0x30e9('0x24')](this[_0x30e9('0x25')][_0x3ff051['uniqueid']][_0x3ff051['destuniqueid']])){this[_0x30e9('0x25')][_0x3ff051[_0x30e9('0x20')]][_0x3ff051[_0x30e9('0x22')]]={'agentcalledAt':moment()[_0x30e9('0x26')](_0x30e9('0x27')),'lastevent':'called','mandatoryDisposition':this['voiceQueues'][_0x3ff051[_0x30e9('0x28')]]?this['voiceQueues'][_0x3ff051[_0x30e9('0x28')]][_0x30e9('0x29')]||![]:![],'type':this[_0x30e9('0x8')][_0x3ff051[_0x30e9('0x28')]]?this[_0x30e9('0x8')][_0x3ff051[_0x30e9('0x28')]][_0x30e9('0x2a')]||_0x30e9('0x2b'):_0x30e9('0x2b'),'variables':this[_0x30e9('0x2c')][_0x3ff051[_0x30e9('0x20')]]};}_['merge'](this[_0x30e9('0x25')][_0x3ff051['uniqueid']][_0x3ff051['destuniqueid']],_[_0x30e9('0x2d')](_0x3ff051,[_0x30e9('0x2e'),_0x30e9('0x2f')]));logger[_0x30e9('0x30')](_0x30e9('0x31'),_0x3ff051[_0x30e9('0x20')],util[_0x30e9('0x32')](this[_0x30e9('0x25')][_0x3ff051[_0x30e9('0x20')]][_0x3ff051[_0x30e9('0x22')]],{'showHidden':![],'depth':null}));ami['emit'](_0x30e9('0x33'),this[_0x30e9('0x25')][_0x3ff051[_0x30e9('0x20')]][_0x3ff051[_0x30e9('0x22')]]);logger[_0x30e9('0x30')](_0x30e9('0x34'),_0x3ff051[_0x30e9('0x20')],util['inspect'](this[_0x30e9('0x25')][_0x3ff051['uniqueid']][_0x3ff051[_0x30e9('0x22')]],{'showHidden':![],'depth':null}));this[_0x30e9('0x1b')](util[_0x30e9('0x26')]('user:%s',_0x3ff051[_0x30e9('0x21')]),_0x30e9('0x35'),this[_0x30e9('0x25')][_0x3ff051[_0x30e9('0x20')]][_0x3ff051[_0x30e9('0x22')]]);}}catch(_0x237041){logger[_0x30e9('0x36')](_0x30e9('0x37'),_0x3ff051[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x237041,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x30e9('0x1c')]['syncAgentConnect']=function(_0x1042e9){try{if(this[_0x30e9('0x1d')](_0x1042e9)){if(this[_0x30e9('0x25')][_0x1042e9['uniqueid']]){logger[_0x30e9('0x30')](_0x30e9('0x38'),_0x1042e9[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x1042e9,{'showHidden':![],'depth':null}));for(var 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if(!this[_0x30e9('0x25')][_0x1042e9['uniqueid']][_0x300e74]['agentringnoanswer']&&!this[_0x30e9('0x25')][_0x1042e9['uniqueid']][_0x300e74][_0x30e9('0x10')]){logger[_0x30e9('0x1e')](_0x30e9('0x49'),_0x1042e9[_0x30e9('0x20')],this[_0x30e9('0x25')][_0x1042e9[_0x30e9('0x20')]][_0x300e74][_0x30e9('0x21')],_0x300e74);this[_0x30e9('0x25')][_0x1042e9[_0x30e9('0x20')]][_0x300e74][_0x30e9('0xe')]=!![];this['channels'][_0x1042e9[_0x30e9('0x20')]][_0x300e74][_0x30e9('0x4a')]=moment()[_0x30e9('0x26')](_0x30e9('0x27'));this[_0x30e9('0x25')][_0x1042e9[_0x30e9('0x20')]][_0x300e74][_0x30e9('0x4b')]=_0x1042e9[_0x30e9('0x22')];this[_0x30e9('0x25')][_0x1042e9[_0x30e9('0x20')]][_0x300e74][_0x30e9('0x4c')]=_0x1042e9[_0x30e9('0x21')];this['channels'][_0x1042e9[_0x30e9('0x20')]][_0x300e74]['lastevent']='answered_elsewhere';this[_0x30e9('0x25')][_0x1042e9[_0x30e9('0x20')]][_0x300e74][_0x30e9('0x4d')]=_0x30e9('0x4e');logger[_0x30e9('0x30')](_0x30e9('0x4f'),_0x1042e9['uniqueid'],util[_0x30e9('0x32')](this[_0x30e9('0x25')][_0x1042e9[_0x30e9('0x20')]][_0x300e74],{'showHidden':![],'depth':null}));ami[_0x30e9('0x1b')]('custom:agentansweredelsewhere',this['channels'][_0x1042e9[_0x30e9('0x20')]][_0x300e74]);}}}}}}catch(_0x30d530){logger['error'](_0x30e9('0x50'),_0x1042e9[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x30d530,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x30e9('0x51')]=function(_0x187eb6){try{if(this[_0x30e9('0x1d')](_0x187eb6)){logger[_0x30e9('0x30')](_0x30e9('0x52'),_0x187eb6[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x187eb6,{'showHidden':![],'depth':null}));if(this[_0x30e9('0x25')][_0x187eb6[_0x30e9('0x20')]]&&this['channels'][_0x187eb6[_0x30e9('0x20')]][_0x187eb6[_0x30e9('0x22')]]){logger[_0x30e9('0x1e')](_0x30e9('0x53'),_0x187eb6[_0x30e9('0x20')],_0x187eb6[_0x30e9('0x21')],_0x187eb6[_0x30e9('0x22')]);this[_0x30e9('0x25')][_0x187eb6[_0x30e9('0x20')]][_0x187eb6['destuniqueid']][_0x30e9('0xe')]=!![];this[_0x30e9('0x25')][_0x187eb6['uniqueid']][_0x187eb6[_0x30e9('0x22')]]['agentringnoanswerAt']=moment()[_0x30e9('0x26')](_0x30e9('0x27'));this[_0x30e9('0x25')][_0x187eb6[_0x30e9('0x20')]][_0x187eb6[_0x30e9('0x22')]][_0x30e9('0x3f')]=_0x30e9('0x54');this[_0x30e9('0x25')][_0x187eb6[_0x30e9('0x20')]][_0x187eb6[_0x30e9('0x22')]]['reason']=_0x30e9('0x54');logger[_0x30e9('0x30')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x187eb6[_0x30e9('0x20')],util[_0x30e9('0x32')](this[_0x30e9('0x25')][_0x187eb6[_0x30e9('0x20')]][_0x187eb6[_0x30e9('0x22')]],{'showHidden':![],'depth':null}));ami['emit'](_0x30e9('0x55'),this['channels'][_0x187eb6[_0x30e9('0x20')]][_0x187eb6['destuniqueid']]);}}}catch(_0x4d9719){logger[_0x30e9('0x36')](_0x30e9('0x56'),_0x187eb6[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x4d9719,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x30e9('0xf')]=function(_0x4dd757){try{if(this[_0x30e9('0x1d')](_0x4dd757)){logger['debug']('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0x4dd757[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x4dd757,{'showHidden':![],'depth':null}));if(this[_0x30e9('0x25')][_0x4dd757[_0x30e9('0x20')]]){for(var 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this[_0x30e9('0x25')][_0x4dd757[_0x30e9('0x20')]]){if(this[_0x30e9('0x25')][_0x4dd757['uniqueid']]['hasOwnProperty'](_0xbd33dc)&&!this[_0x30e9('0x25')][_0x4dd757[_0x30e9('0x20')]][_0xbd33dc][_0x30e9('0xe')]&&!this[_0x30e9('0x25')][_0x4dd757[_0x30e9('0x20')]][_0xbd33dc]['agentcomplete']){logger[_0x30e9('0x1e')](_0x30e9('0x57'),_0x4dd757['uniqueid'],this[_0x30e9('0x25')][_0x4dd757['uniqueid']][_0xbd33dc][_0x30e9('0x21')],_0xbd33dc);this[_0x30e9('0x25')][_0x4dd757[_0x30e9('0x20')]][_0xbd33dc][_0x30e9('0xe')]=!![];this[_0x30e9('0x25')][_0x4dd757[_0x30e9('0x20')]][_0xbd33dc][_0x30e9('0x4a')]=moment()[_0x30e9('0x26')](_0x30e9('0x27'));this[_0x30e9('0x25')][_0x4dd757[_0x30e9('0x20')]][_0xbd33dc][_0x30e9('0x3f')]=_0x30e9('0x58');this[_0x30e9('0x25')][_0x4dd757[_0x30e9('0x20')]][_0xbd33dc][_0x30e9('0x4d')]=_0x30e9('0x58');logger[_0x30e9('0x30')](_0x30e9('0x59'),_0x4dd757[_0x30e9('0x20')],util[_0x30e9('0x32')](this[_0x30e9('0x25')][_0x4dd757['uniqueid']][_0xbd33dc],{'showHidden':![],'depth':null}));ami[_0x30e9('0x1b')](_0x30e9('0x5a'),this[_0x30e9('0x25')][_0x4dd757[_0x30e9('0x20')]][_0xbd33dc]);}}}}}catch(_0x1f9c02){logger[_0x30e9('0x36')](_0x30e9('0x5b'),_0x4dd757[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x1f9c02,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x30e9('0x1c')][_0x30e9('0x11')]=function(_0x2fb950){try{if(this[_0x30e9('0x1d')](_0x2fb950)){logger[_0x30e9('0x30')](_0x30e9('0x5c'),_0x2fb950[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x2fb950,{'showHidden':![],'depth':null}));if(this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]]){for(var _0x1c9892 in this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]]){if(this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]]['hasOwnProperty'](_0x1c9892)){if(this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]][_0x1c9892]['agentconnectAt']&&!this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]][_0x1c9892][_0x30e9('0x10')]){logger[_0x30e9('0x1e')](_0x30e9('0x5d'),_0x2fb950[_0x30e9('0x20')],this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]][_0x1c9892][_0x30e9('0x21')],_0x1c9892);this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]][_0x1c9892][_0x30e9('0x10')]=!![];this['channels'][_0x2fb950['uniqueid']][_0x1c9892]['agentcompleteAt']=moment()[_0x30e9('0x26')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x30e9('0x25')][_0x2fb950['uniqueid']][_0x1c9892]['lastevent']='complete';this[_0x30e9('0x25')][_0x2fb950['uniqueid']][_0x1c9892][_0x30e9('0x4d')]=_0x2fb950[_0x30e9('0x4d')]=='transfer'?'agent':_0x2fb950[_0x30e9('0x4d')];this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]][_0x1c9892][_0x30e9('0x5e')]=_0x2fb950[_0x30e9('0x5e')];if(this[_0x30e9('0x8')][_0x2fb950[_0x30e9('0x28')]]&&this[_0x30e9('0x8')][_0x2fb950[_0x30e9('0x28')]][_0x30e9('0x5f')]){this['channels'][_0x2fb950[_0x30e9('0x20')]][_0x1c9892][_0x30e9('0x60')]=this[_0x30e9('0x8')][_0x2fb950['queue']][_0x30e9('0x61')];this[_0x30e9('0x25')][_0x2fb950['uniqueid']][_0x1c9892][_0x30e9('0x62')]=!![];}this[_0x30e9('0x63')][_0x2fb950[_0x30e9('0x42')]]=_[_0x30e9('0x2d')](this['agents'][_0x2fb950[_0x30e9('0x42')]],[_0x30e9('0x28'),'destconnectedlinenum']);logger[_0x30e9('0x30')](_0x30e9('0x64'),_0x2fb950['uniqueid'],util['inspect'](this['channels'][_0x2fb950[_0x30e9('0x20')]][_0x1c9892],{'showHidden':![],'depth':null}));ami[_0x30e9('0x1b')]('custom:agentcomplete',this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]][_0x1c9892]);logger[_0x30e9('0x30')](_0x30e9('0x65'),_0x2fb950['uniqueid'],util['inspect'](this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]][_0x1c9892],{'showHidden':![],'depth':null}));this[_0x30e9('0x1b')](util[_0x30e9('0x26')](_0x30e9('0x47'),_0x2fb950[_0x30e9('0x21')]),_0x30e9('0x66'),this[_0x30e9('0x25')][_0x2fb950[_0x30e9('0x20')]][_0x1c9892]);}}}}}}catch(_0x3ff0b5){logger[_0x30e9('0x36')](_0x30e9('0x67'),_0x2fb950[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x3ff0b5,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x30e9('0x1c')][_0x30e9('0x13')]=function(_0x5401c3){try{if(this[_0x30e9('0x1d')](_0x5401c3)){logger[_0x30e9('0x30')](_0x30e9('0x68'),_0x5401c3['uniqueid'],util['inspect'](_0x5401c3,{'showHidden':![],'depth':null}));this['addVariable'](_0x5401c3[_0x30e9('0x20')],_[_0x30e9('0x69')](_0x5401c3[_0x30e9('0x6a')])[0x0],_0x5401c3[_0x30e9('0x6b')]);if(this['channels'][_0x5401c3[_0x30e9('0x20')]]){for(var _0x47e73e in this[_0x30e9('0x25')][_0x5401c3['uniqueid']]){if(this[_0x30e9('0x25')][_0x5401c3[_0x30e9('0x20')]][_0x30e9('0x39')](_0x47e73e)){logger[_0x30e9('0x1e')](_0x30e9('0x6c'),_0x5401c3[_0x30e9('0x20')],_0x47e73e,_[_0x30e9('0x69')](_0x5401c3[_0x30e9('0x6a')])[0x0],_0x5401c3[_0x30e9('0x6b')]);if(_[_0x30e9('0x24')](this[_0x30e9('0x25')][_0x5401c3[_0x30e9('0x20')]][_0x47e73e][_0x30e9('0x2c')])){this['channels'][_0x5401c3[_0x30e9('0x20')]][_0x47e73e][_0x30e9('0x2c')]={};}this[_0x30e9('0x25')][_0x5401c3[_0x30e9('0x20')]][_0x47e73e][_0x30e9('0x2c')]=this[_0x30e9('0x2c')][_0x5401c3[_0x30e9('0x20')]];}}}}}catch(_0x39fadc){logger['error'](_0x30e9('0x6d'),_0x5401c3[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x39fadc,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x30e9('0x1c')][_0x30e9('0x6e')]=function(_0x5d02dd,_0x2e32a6,_0x418d45){var _0x191a33=[_0x30e9('0x6f'),'rtpaudioqosbridged',_0x30e9('0x70'),_0x30e9('0x71'),_0x30e9('0x72'),'rtpaudioqoslossbridged',_0x30e9('0x73'),'rtpaudioqosrttbridged',_0x30e9('0x74'),_0x30e9('0x75'),_0x30e9('0x76'),_0x30e9('0x77'),_0x30e9('0x78'),'memberdynamic','memberinterface',_0x30e9('0x79'),_0x30e9('0x21'),_0x30e9('0x7a'),_0x30e9('0x7b')];if(!_['isNil'](_0x2e32a6)&&!_[_0x30e9('0x7c')](_0x191a33,_0x2e32a6)){if(_[_0x30e9('0x24')](this['variables'][_0x5d02dd])){this['variables'][_0x5d02dd]={};}this[_0x30e9('0x2c')][_0x5d02dd][_0x2e32a6]=_0x418d45;}};VoiceAgentReport[_0x30e9('0x1c')]['syncHangup']=function(_0x2a2177){try{if(this[_0x30e9('0x1d')](_0x2a2177)){logger[_0x30e9('0x30')](_0x30e9('0x7d'),_0x2a2177['uniqueid'],util[_0x30e9('0x32')](_0x2a2177,{'showHidden':![],'depth':null}));if(this['channels'][_0x2a2177['uniqueid']]){for(var _0x39694a in this[_0x30e9('0x25')][_0x2a2177['uniqueid']]){if(this[_0x30e9('0x25')][_0x2a2177['uniqueid']][_0x30e9('0x39')](_0x39694a)){if(this[_0x30e9('0x25')][_0x2a2177[_0x30e9('0x20')]][_0x39694a][_0x30e9('0x4d')]==_0x30e9('0x7e')&&this[_0x30e9('0x25')][_0x2a2177[_0x30e9('0x20')]][_0x39694a]['agentcomplete']){logger[_0x30e9('0x1e')](_0x30e9('0x7f'),_0x2a2177[_0x30e9('0x20')],_0x39694a);this['channels'][_0x2a2177[_0x30e9('0x20')]][_0x39694a][_0x30e9('0x80')]=moment()[_0x30e9('0x26')](_0x30e9('0x27'));}}}logger[_0x30e9('0x30')]('[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:',_0x2a2177['uniqueid'],util[_0x30e9('0x32')](_['values'](this[_0x30e9('0x25')][_0x2a2177[_0x30e9('0x20')]]),{'showHidden':![],'depth':null}));ami[_0x30e9('0x1b')](_0x30e9('0x81'),_[_0x30e9('0x82')](this[_0x30e9('0x25')][_0x2a2177['uniqueid']]));delete this[_0x30e9('0x25')][_0x2a2177['uniqueid']];}if(this[_0x30e9('0x2c')][_0x2a2177[_0x30e9('0x20')]]){delete this[_0x30e9('0x2c')][_0x2a2177['uniqueid']];}}}catch(_0x2c6e6d){logger[_0x30e9('0x36')](_0x30e9('0x83'),_0x2a2177[_0x30e9('0x20')],util['inspect'](_0x2c6e6d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x30e9('0x1c')][_0x30e9('0x19')]=function(_0x180de1){try{if(this['isNotNull'](_0x180de1)){logger[_0x30e9('0x30')]('[%s][voiceAgentReport][attendedtransfer]\x20event:',_0x180de1[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x180de1,{'showHidden':![],'depth':null}));if(this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x84')]]){for(var _0x24f492 in this['channels'][_0x180de1[_0x30e9('0x84')]]){if(this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x84')]][_0x30e9('0x39')](_0x24f492)){if(_0x180de1['origtransfereruniqueid']===_0x24f492){logger[_0x30e9('0x1e')](_0x30e9('0x85'),_0x180de1[_0x30e9('0x20')],this['channels'][_0x180de1[_0x30e9('0x84')]][_0x24f492]['membername'],_0x24f492);var _0x332bff=moment();this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x84')]][_0x24f492][_0x30e9('0x10')]=!![];this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x84')]][_0x24f492][_0x30e9('0x80')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x30e9('0x25')][_0x180de1['transfereeuniqueid']][_0x24f492]['lastevent']='complete';this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x84')]][_0x24f492][_0x30e9('0x4d')]=_0x30e9('0x7e');this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x84')]][_0x24f492][_0x30e9('0x5e')]=_0x332bff[_0x30e9('0x86')](this['channels'][_0x180de1[_0x30e9('0x84')]][_0x24f492][_0x30e9('0x3a')],'seconds');}}}}if(this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x87')]]){var _0x4a0a01=this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x87')]];this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x87')]]=this['channels'][_0x180de1[_0x30e9('0x84')]];this[_0x30e9('0x25')][_0x180de1[_0x30e9('0x84')]]=_0x4a0a01;}}}catch(_0x407c2c){logger[_0x30e9('0x36')]('[%s][voiceAgentReport][attendedtransfer]',_0x180de1[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x407c2c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x30e9('0x1c')][_0x30e9('0x88')]=function(_0x1aa8d1){try{if(this[_0x30e9('0x1d')](_0x1aa8d1)){logger[_0x30e9('0x30')](_0x30e9('0x89'),_0x1aa8d1[_0x30e9('0x20')],util['inspect'](_0x1aa8d1,{'showHidden':![],'depth':null}));if(this[_0x30e9('0x25')][_0x1aa8d1['transfereeuniqueid']]){for(var _0x14bc9 in this[_0x30e9('0x25')][_0x1aa8d1[_0x30e9('0x84')]]){if(this[_0x30e9('0x25')][_0x1aa8d1[_0x30e9('0x84')]][_0x30e9('0x39')](_0x14bc9)){if(_0x1aa8d1[_0x30e9('0x8a')]===_0x14bc9){logger[_0x30e9('0x1e')](_0x30e9('0x8b'),_0x1aa8d1['uniqueid'],this[_0x30e9('0x25')][_0x1aa8d1[_0x30e9('0x84')]][_0x14bc9][_0x30e9('0x21')],_0x14bc9);var _0x29e4f6=moment();this[_0x30e9('0x25')][_0x1aa8d1['transfereeuniqueid']][_0x14bc9][_0x30e9('0x10')]=!![];this[_0x30e9('0x25')][_0x1aa8d1[_0x30e9('0x84')]][_0x14bc9]['agentcompleteAt']=_0x29e4f6;this[_0x30e9('0x25')][_0x1aa8d1[_0x30e9('0x84')]][_0x14bc9]['lastevent']=_0x30e9('0x8c');this[_0x30e9('0x25')][_0x1aa8d1[_0x30e9('0x84')]][_0x14bc9]['reason']='transfer';this[_0x30e9('0x25')][_0x1aa8d1['transfereeuniqueid']][_0x14bc9][_0x30e9('0x5e')]=_0x29e4f6['diff'](this[_0x30e9('0x25')][_0x1aa8d1[_0x30e9('0x84')]][_0x14bc9][_0x30e9('0x3a')],_0x30e9('0x8d'));}}}}}}catch(_0x314add){logger[_0x30e9('0x36')]('[%s][voiceAgentReport][blindtransfer]',_0x1aa8d1['uniqueid'],util[_0x30e9('0x32')](_0x314add,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x30e9('0x8e')]=function(_0x4f39c7){var _0x43e269='';try{if(this[_0x30e9('0x1d')](_0x4f39c7)){logger[_0x30e9('0x30')](_0x30e9('0x8f'),_0x4f39c7[_0x30e9('0x20')],util[_0x30e9('0x32')](_0x4f39c7,{'showHidden':![],'depth':null}));if(_0x4f39c7[_0x30e9('0x90')]){_0x43e269=_0x4f39c7[_0x30e9('0x90')][_0x30e9('0x91')](0x0,_0x4f39c7[_0x30e9('0x90')][_0x30e9('0x92')]('-'));if(this['agents'][_0x43e269]){logger[_0x30e9('0x1e')](_0x30e9('0x93'),_0x4f39c7[_0x30e9('0x20')],_0x43e269);this[_0x30e9('0x63')][_0x43e269][_0x30e9('0x94')]=!![];}}}}catch(_0x577d5c){logger[_0x30e9('0x36')](_0x30e9('0x95'),_0x4f39c7['uniqueid'],util[_0x30e9('0x32')](_0x577d5c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x30e9('0x1c')]['syncMusicOnHoldStop']=function(_0x4eef26){var _0x4a3505='';try{if(this[_0x30e9('0x1d')](_0x4eef26)){logger[_0x30e9('0x30')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x4eef26['uniqueid'],util[_0x30e9('0x32')](_0x4eef26,{'showHidden':![],'depth':null}));if(_0x4eef26[_0x30e9('0x90')]){_0x4a3505=_0x4eef26[_0x30e9('0x90')]['substring'](0x0,_0x4eef26['channel'][_0x30e9('0x92')]('-'));if(this[_0x30e9('0x63')][_0x4a3505]){logger['info']('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x4eef26['uniqueid'],_0x4a3505);this[_0x30e9('0x63')][_0x4a3505][_0x30e9('0x94')]=![];}}}}catch(_0xb1972b){logger[_0x30e9('0x36')](_0x30e9('0x96'),_0x4eef26[_0x30e9('0x20')],util[_0x30e9('0x32')](_0xb1972b,{'showHidden':![],'depth':null}));}};module[_0x30e9('0x97')]=VoiceAgentReport;
\ No newline at end of file
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_0x39780b=function(_0x260d57){while(--_0x260d57){_0x583998['push'](_0x583998['shift']());}};_0x39780b(++_0x49c395);}(_0x4062,0x1d9));var _0x2406=function(_0x1d7695,_0x516a29){_0x1d7695=_0x1d7695-0x0;var _0x1d8397=_0x4062[_0x1d7695];return _0x1d8397;};'use strict';var _=require(_0x2406('0x0'));var moment=require(_0x2406('0x1'));var util=require(_0x2406('0x2'));var Redis=require(_0x2406('0x3'));var config=require(_0x2406('0x4'));var logger=require('../../../config/logger')(_0x2406('0x5'));var ami=require(_0x2406('0x6'));config[_0x2406('0x7')]=_[_0x2406('0x8')](config[_0x2406('0x7')],{'host':_0x2406('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2406('0x7')]));function VoiceAgentReport(_0x3a079a){this[_0x2406('0xa')]={};this[_0x2406('0xb')]=_0x3a079a['channels'];this['voiceQueues']=_0x3a079a[_0x2406('0xc')];this[_0x2406('0xd')]=_0x3a079a[_0x2406('0xd')];this[_0x2406('0xe')]={};ami['on'](_0x2406('0xf'),this[_0x2406('0x10')][_0x2406('0x11')](this));ami['on']('agentconnect',this[_0x2406('0x12')][_0x2406('0x11')](this));ami['on'](_0x2406('0x13'),this[_0x2406('0x14')]['bind'](this));ami['on']('queuecallerabandon',this[_0x2406('0x15')]['bind'](this));ami['on'](_0x2406('0x16'),this[_0x2406('0x17')]['bind'](this));ami['on'](_0x2406('0x18'),this[_0x2406('0x19')][_0x2406('0x11')](this));ami['on'](_0x2406('0x1a'),this[_0x2406('0x1b')]['bind'](this));ami['on'](_0x2406('0x1c'),this[_0x2406('0x1d')]['bind'](this));ami['on'](_0x2406('0x1e'),this[_0x2406('0x1f')][_0x2406('0x11')](this));ami['on'](_0x2406('0x20'),this[_0x2406('0x21')][_0x2406('0x11')](this));ami['on']('blindtransfer',this[_0x2406('0x22')][_0x2406('0x11')](this));}VoiceAgentReport[_0x2406('0x23')][_0x2406('0x24')]=function(_0xc24b69,_0x562af7,_0x273c18){io['to'](_0xc24b69)['emit'](_0x562af7,_0x273c18);};VoiceAgentReport[_0x2406('0x23')]['isNotNull']=function(_0x1cd5df){return _0x1cd5df!==null&&!_[_0x2406('0x25')](_0x1cd5df);};VoiceAgentReport['prototype'][_0x2406('0x10')]=function(_0x47a51e){try{if(this['isNotNull'](_0x47a51e)){logger[_0x2406('0x26')](_0x2406('0x27'),_0x47a51e['uniqueid'],_0x47a51e['membername'],_0x47a51e[_0x2406('0x28')]);logger['debug'](_0x2406('0x29'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x47a51e,{'showHidden':![],'depth':null}));if(_[_0x2406('0x25')](this['channels'][_0x47a51e['uniqueid']])){this['channels'][_0x47a51e[_0x2406('0x2a')]]={};}if(_['isUndefined'](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]])){this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]={'agentcalledAt':moment()[_0x2406('0x2c')](_0x2406('0x2d')),'lastevent':_0x2406('0x2e'),'mandatoryDisposition':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e[_0x2406('0x2f')]][_0x2406('0x30')]||![]:![],'type':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e['queue']]['type']||'inbound':'inbound','variables':this[_0x2406('0xe')][_0x47a51e[_0x2406('0x2a')]],'motionChannel':_0x2406('0x31')};}_[_0x2406('0x32')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],_['omit'](_0x47a51e,[_0x2406('0x33'),_0x2406('0x34')]));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x35'),this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]);var _0x4c6ba8={'id':this['agents'][_0x47a51e[_0x2406('0x36')]]['id'],'calleridnum':this[_0x2406('0xa')][_0x47a51e['uniqueid']][_0x47a51e['destuniqueid']][_0x2406('0x37')],'queue':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0x2f')],'variables':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0xe')]};logger[_0x2406('0x38')](_0x2406('0x39'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x4c6ba8,{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x47a51e['membername']),_0x2406('0x3b'),_0x4c6ba8);}}catch(_0x2a894b){logger['error'](_0x2406('0x3c'),_0x47a51e['uniqueid'],util[_0x2406('0x2b')](_0x2a894b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x12')]=function(_0x3680a5){try{if(this[_0x2406('0x3d')](_0x3680a5)){if(this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){logger[_0x2406('0x38')](_0x2406('0x3e'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3680a5,{'showHidden':![],'depth':null}));for(var _0x145224 in this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){if(this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x2406('0x3f')](_0x145224)){if(_0x3680a5[_0x2406('0x28')]===_0x145224){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x3680a5[_0x2406('0x2a')],_0x3680a5['membername'],_0x3680a5['destuniqueid']);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x40')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x41')]=_0x3680a5['connectedlinename'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x42')]=_0x3680a5['connectedlinenum'];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x43')]=_0x3680a5[_0x2406('0x43')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['destchannelstatedesc']=_0x3680a5[_0x2406('0x44')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x45')]=_0x3680a5[_0x2406('0x45')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]='connect';if(this[_0x2406('0xb')][this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x2a')]]){var _0x5c26c8=this[_0x2406('0xb')][this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['uniqueid']]['routealias'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['routealias']=_0x5c26c8;_0x3680a5['routealias']=_0x5c26c8;}_[_0x2406('0x32')](this[_0x2406('0xd')][_0x3680a5['interface']],_['pick'](_0x3680a5,[_0x2406('0x2f'),_0x2406('0x47'),'routealias']));logger[_0x2406('0x38')](_0x2406('0x48'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')]('custom:agentconnect',this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));this[_0x2406('0x24')](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x3680a5[_0x2406('0x49')]),_0x2406('0x4a'),this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);}else if(!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['agentcomplete']){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x3680a5[_0x2406('0x2a')],this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x49')],_0x145224);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]=!![];this['channels'][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x4b')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4c')]=_0x3680a5[_0x2406('0x28')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4d')]=_0x3680a5[_0x2406('0x49')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]=_0x2406('0x4e');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4f')]=_0x2406('0x4e');logger[_0x2406('0x38')](_0x2406('0x50'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x51'),this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224]);}}}}}}catch(_0x2c9d77){logger[_0x2406('0x52')](_0x2406('0x53'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2c9d77,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')]['syncAgentRingNoAnswer']=function(_0x5737cc){try{if(this[_0x2406('0x3d')](_0x5737cc)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5737cc['uniqueid'],util[_0x2406('0x2b')](_0x5737cc,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]]&&this['channels'][_0x5737cc['uniqueid']][_0x5737cc['destuniqueid']]){logger[_0x2406('0x26')](_0x2406('0x54'),_0x5737cc[_0x2406('0x2a')],_0x5737cc[_0x2406('0x49')],_0x5737cc[_0x2406('0x28')]);this['channels'][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x13')]=!![];this['channels'][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]][_0x2406('0x4b')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x46')]=_0x2406('0x55');this[_0x2406('0xa')][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]]['reason']='rejected';logger['debug'](_0x2406('0x56'),_0x5737cc[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x57'),this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]]);}}}catch(_0x22547c){logger[_0x2406('0x52')](_0x2406('0x58'),_0x5737cc[_0x2406('0x2a')],util['inspect'](_0x22547c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x15')]=function(_0x2e32f7){try{if(this[_0x2406('0x3d')](_0x2e32f7)){logger[_0x2406('0x38')](_0x2406('0x59'),_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2e32f7,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2e32f7['uniqueid']]){for(var _0x522b3a in this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]]){if(this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x522b3a)&&!this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x2e32f7['uniqueid'],this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['membername'],_0x522b3a);this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]=!![];this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x4b')]=moment()[_0x2406('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x46')]='abandoned';this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['reason']=_0x2406('0x5a');logger[_0x2406('0x38')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x5b'),this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a]);}}}}}catch(_0x3054db){logger[_0x2406('0x52')]('[%s][voiceAgentReport][queuecallerabandon]',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3054db,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentComplete']=function(_0x523aa7){try{if(this['isNotNull'](_0x523aa7)){logger[_0x2406('0x38')](_0x2406('0x5c'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x523aa7,{'showHidden':![],'depth':null}));if(this['channels'][_0x523aa7[_0x2406('0x2a')]]){for(var _0x3a2a11 in this['channels'][_0x523aa7['uniqueid']]){if(this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x3a2a11)){if(this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x40')]&&!this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x523aa7[_0x2406('0x2a')],this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x49')],_0x3a2a11);this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x46')]='complete';this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x4f')]=_0x523aa7[_0x2406('0x4f')]==_0x2406('0x5d')?_0x2406('0x5e'):_0x523aa7[_0x2406('0x4f')];this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x5f')]=_0x523aa7[_0x2406('0x5f')];if(this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]]&&this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]][_0x2406('0x60')]){this['channels'][_0x523aa7['uniqueid']][_0x3a2a11]['acwtime']=this['voiceQueues'][_0x523aa7['queue']][_0x2406('0x61')];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentacw']=!![];}this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]]=_['omit'](this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]],[_0x2406('0x2f'),_0x2406('0x47')]);logger[_0x2406('0x38')](_0x2406('0x62'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x63'),this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11]);logger[_0x2406('0x38')](_0x2406('0x64'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')]({'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x523aa7[_0x2406('0x49')]),_0x2406('0x66'),{'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]});}}}}}}catch(_0x2d9883){logger['error'](_0x2406('0x67'),_0x523aa7[_0x2406('0x2a')],util['inspect'](_0x2d9883,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x19')]=function(_0x396d66){try{if(this[_0x2406('0x3d')](_0x396d66)){logger['debug']('[%s][voiceAgentReport][varset]\x20event:',_0x396d66[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x396d66,{'showHidden':![],'depth':null}));this['addVariable'](_0x396d66[_0x2406('0x2a')],_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(this['channels'][_0x396d66[_0x2406('0x2a')]]){for(var _0x44d5db in this[_0x2406('0xa')][_0x396d66['uniqueid']]){if(this['channels'][_0x396d66[_0x2406('0x2a')]][_0x2406('0x3f')](_0x44d5db)){logger[_0x2406('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x396d66[_0x2406('0x2a')],_0x44d5db,_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(_['isUndefined'](this['channels'][_0x396d66['uniqueid']][_0x44d5db][_0x2406('0xe')])){this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db][_0x2406('0xe')]={};}this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db]['variables']=this[_0x2406('0xe')][_0x396d66['uniqueid']];}}}}}catch(_0x278d22){logger[_0x2406('0x52')]('[%s][voiceAgentReport][varset]',_0x396d66['uniqueid'],util[_0x2406('0x2b')](_0x278d22,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x6b')]=function(_0x645852,_0x1d0394,_0x42031d){var _0x5325cd=[_0x2406('0x6c'),_0x2406('0x6d'),_0x2406('0x6e'),'rtpaudioqosjitterbridged',_0x2406('0x6f'),_0x2406('0x70'),'rtpaudioqosrtt',_0x2406('0x71'),_0x2406('0x72'),'sipuri',_0x2406('0x73'),_0x2406('0x74'),_0x2406('0x75'),_0x2406('0x76'),_0x2406('0x77'),_0x2406('0x78'),_0x2406('0x49'),_0x2406('0x79'),_0x2406('0x7a')];if(!_[_0x2406('0x7b')](_0x1d0394)&&!_[_0x2406('0x7c')](_0x5325cd,_0x1d0394)){if(_[_0x2406('0x25')](this[_0x2406('0xe')][_0x645852])){this[_0x2406('0xe')][_0x645852]={};}this[_0x2406('0xe')][_0x645852][_0x1d0394]=_0x42031d;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x80a0d4){try{if(this[_0x2406('0x3d')](_0x80a0d4)){logger[_0x2406('0x38')](_0x2406('0x7d'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x80a0d4,{'showHidden':![],'depth':null}));if(this['channels'][_0x80a0d4[_0x2406('0x2a')]]){for(var _0x20c9e0 in this['channels'][_0x80a0d4[_0x2406('0x2a')]]){if(this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x2406('0x3f')](_0x20c9e0)){if(this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x4f')]==_0x2406('0x5d')&&this['channels'][_0x80a0d4['uniqueid']][_0x20c9e0]['agentcomplete']){logger[_0x2406('0x26')](_0x2406('0x7e'),_0x80a0d4['uniqueid'],_0x20c9e0);this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x7f')]=moment()['format'](_0x2406('0x2d'));}}}logger['debug'](_0x2406('0x80'),_0x80a0d4[_0x2406('0x2a')],util[_0x2406('0x2b')](_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]),{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x82'),_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]));delete this[_0x2406('0xa')][_0x80a0d4['uniqueid']];}if(this['variables'][_0x80a0d4[_0x2406('0x2a')]]){delete this[_0x2406('0xe')][_0x80a0d4[_0x2406('0x2a')]];}}}catch(_0x15e0b3){logger[_0x2406('0x52')](_0x2406('0x83'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x15e0b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x21')]=function(_0x2d9817){try{if(this['isNotNull'](_0x2d9817)){logger[_0x2406('0x38')](_0x2406('0x84'),_0x2d9817['uniqueid'],util[_0x2406('0x2b')](_0x2d9817,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){for(var _0x53c0a5 in this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]['hasOwnProperty'](_0x53c0a5)){if(_0x2d9817[_0x2406('0x86')]===_0x53c0a5){logger['info'](_0x2406('0x87'),_0x2d9817[_0x2406('0x2a')],this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x49')],_0x53c0a5);var _0x2b59e8=moment();this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x16')]=!![];this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x46')]='complete';this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x4f')]=_0x2406('0x5d');this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x5f')]=_0x2b59e8['diff'](this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x40')],_0x2406('0x88'));}}}}if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]){var _0x5a35c7=this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]];this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]=this['channels'][_0x2d9817['transfereeuniqueid']];this['channels'][_0x2d9817['transfereeuniqueid']]=_0x5a35c7;}}}catch(_0x2d5094){logger[_0x2406('0x52')]('[%s][voiceAgentReport][attendedtransfer]',_0x2d9817[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2d5094,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x22')]=function(_0x49671e){try{if(this[_0x2406('0x3d')](_0x49671e)){logger[_0x2406('0x38')](_0x2406('0x8a'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x49671e,{'showHidden':![],'depth':null}));if(this['channels'][_0x49671e[_0x2406('0x85')]]){for(var _0x29fb43 in this[_0x2406('0xa')][_0x49671e['transfereeuniqueid']]){if(this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]]['hasOwnProperty'](_0x29fb43)){if(_0x49671e['transfereruniqueid']===_0x29fb43){logger[_0x2406('0x26')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x49671e['uniqueid'],this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x49')],_0x29fb43);var _0x5c582e=moment();this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x7f')]=_0x5c582e;this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['lastevent']=_0x2406('0x8b');this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['reason']=_0x2406('0x5d');this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x5f')]=_0x5c582e[_0x2406('0x8c')](this['channels'][_0x49671e['transfereeuniqueid']][_0x29fb43]['agentconnectAt'],_0x2406('0x88'));}}}}}}catch(_0x18f205){logger[_0x2406('0x52')](_0x2406('0x8d'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x18f205,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x5acb8b){var _0x2b0f02='';try{if(this[_0x2406('0x3d')](_0x5acb8b)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x5acb8b[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5acb8b,{'showHidden':![],'depth':null}));if(_0x5acb8b[_0x2406('0x8e')]){_0x2b0f02=_0x5acb8b[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5acb8b['channel'][_0x2406('0x90')]('-'));if(this[_0x2406('0xd')][_0x2b0f02]){logger[_0x2406('0x26')](_0x2406('0x91'),_0x5acb8b['uniqueid'],_0x2b0f02);this[_0x2406('0xd')][_0x2b0f02]['onhold']=!![];}}}}catch(_0x1d0e0e){logger[_0x2406('0x52')](_0x2406('0x92'),_0x5acb8b['uniqueid'],util['inspect'](_0x1d0e0e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x1f')]=function(_0x5ad1c7){var _0x496f10='';try{if(this['isNotNull'](_0x5ad1c7)){logger['debug'](_0x2406('0x93'),_0x5ad1c7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5ad1c7,{'showHidden':![],'depth':null}));if(_0x5ad1c7['channel']){_0x496f10=_0x5ad1c7[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5ad1c7[_0x2406('0x8e')]['lastIndexOf']('-'));if(this[_0x2406('0xd')][_0x496f10]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x5ad1c7['uniqueid'],_0x496f10);this['agents'][_0x496f10][_0x2406('0x94')]=![];}}}}catch(_0x1a39c5){logger[_0x2406('0x52')](_0x2406('0x95'),_0x5ad1c7[_0x2406('0x2a')],util['inspect'](_0x1a39c5,{'showHidden':![],'depth':null}));}};module[_0x2406('0x96')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff