// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x2a8874=function(_0x36498f){while(--_0x36498f){_0x47e7cb['push'](_0x47e7cb['shift']());}};_0x2a8874(++_0x4c1b8d);}(_0xfca3,0x1b2));var _0x3fca=function(_0x3c087d,_0x32b85a){_0x3c087d=_0x3c087d-0x0;var _0x2638c9=_0xfca3[_0x3c087d];return _0x2638c9;};'use strict';var _=require(_0x3fca('0x0'));var moment=require('moment');var util=require(_0x3fca('0x1'));var Redis=require(_0x3fca('0x2'));var config=require('../../../config/environment');var logger=require(_0x3fca('0x3'))(_0x3fca('0x4'));var ami=require(_0x3fca('0x5'));config[_0x3fca('0x6')]=_['defaults'](config[_0x3fca('0x6')],{'host':_0x3fca('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x3fca('0x6')]));function VoiceAgentReport(_0x27d973){this[_0x3fca('0x8')]={};this['voiceQueues']=_0x27d973['voiceQueues'];this[_0x3fca('0x9')]=_0x27d973['agents'];this['variables']={};ami['on'](_0x3fca('0xa'),this['syncAgentCalled'][_0x3fca('0xb')](this));ami['on'](_0x3fca('0xc'),this[_0x3fca('0xd')]['bind'](this));ami['on'](_0x3fca('0xe'),this['syncAgentRingNoAnswer'][_0x3fca('0xb')](this));ami['on'](_0x3fca('0xf'),this[_0x3fca('0x10')][_0x3fca('0xb')](this));ami['on'](_0x3fca('0x11'),this[_0x3fca('0x12')][_0x3fca('0xb')](this));ami['on'](_0x3fca('0x13'),this[_0x3fca('0x14')][_0x3fca('0xb')](this));ami['on'](_0x3fca('0x15'),this[_0x3fca('0x16')][_0x3fca('0xb')](this));ami['on'](_0x3fca('0x17'),this[_0x3fca('0x18')]['bind'](this));ami['on'](_0x3fca('0x19'),this['syncMusicOnHoldStop'][_0x3fca('0xb')](this));ami['on']('attendedtransfer',this[_0x3fca('0x1a')]['bind'](this));ami['on'](_0x3fca('0x1b'),this[_0x3fca('0x1c')][_0x3fca('0xb')](this));}VoiceAgentReport[_0x3fca('0x1d')]['emit']=function(_0x1f2255,_0x462cac,_0x21a382){io['to'](_0x1f2255)[_0x3fca('0x1e')](_0x462cac,_0x21a382);};VoiceAgentReport['prototype'][_0x3fca('0x1f')]=function(_0x459212){return _0x459212!==null&&!_[_0x3fca('0x20')](_0x459212);};VoiceAgentReport[_0x3fca('0x1d')]['syncAgentCalled']=function(_0x385d2b){try{if(this[_0x3fca('0x1f')](_0x385d2b)){logger[_0x3fca('0x21')](_0x3fca('0x22'),_0x385d2b['uniqueid'],_0x385d2b[_0x3fca('0x23')],_0x385d2b['destuniqueid']);logger[_0x3fca('0x24')](_0x3fca('0x25'),_0x385d2b[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x385d2b,{'showHidden':![],'depth':null}));if(_[_0x3fca('0x20')](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]])){this[_0x3fca('0x8')][_0x385d2b['uniqueid']]={};}if(_[_0x3fca('0x20')](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b[_0x3fca('0x28')]])){this['channels'][_0x385d2b['uniqueid']][_0x385d2b[_0x3fca('0x28')]]={'agentcalledAt':moment()[_0x3fca('0x29')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':'called','mandatoryDisposition':this[_0x3fca('0x2a')][_0x385d2b[_0x3fca('0x2b')]]?this[_0x3fca('0x2a')][_0x385d2b[_0x3fca('0x2b')]][_0x3fca('0x2c')]||![]:![],'type':this['voiceQueues'][_0x385d2b[_0x3fca('0x2b')]]?this[_0x3fca('0x2a')][_0x385d2b[_0x3fca('0x2b')]][_0x3fca('0x2d')]||'inbound':_0x3fca('0x2e'),'variables':this['variables'][_0x385d2b[_0x3fca('0x26')]]};}_['merge'](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b['destuniqueid']],_[_0x3fca('0x2f')](_0x385d2b,['event',_0x3fca('0x30')]));logger['debug'](_0x3fca('0x31'),_0x385d2b[_0x3fca('0x26')],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b[_0x3fca('0x28')]],{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')]('custom:agentcalled',this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b['destuniqueid']]);logger[_0x3fca('0x24')](_0x3fca('0x32'),_0x385d2b[_0x3fca('0x26')],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x385d2b[_0x3fca('0x26')]][_0x385d2b['destuniqueid']],{'showHidden':![],'depth':null}));this[_0x3fca('0x1e')](util[_0x3fca('0x29')](_0x3fca('0x33'),_0x385d2b[_0x3fca('0x23')]),'user:called',this['channels'][_0x385d2b[_0x3fca('0x26')]][_0x385d2b[_0x3fca('0x28')]]);}}catch(_0x3f25f7){logger[_0x3fca('0x34')](_0x3fca('0x35'),_0x385d2b['uniqueid'],util[_0x3fca('0x27')](_0x3f25f7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0xd')]=function(_0x1ff7b2){try{if(this[_0x3fca('0x1f')](_0x1ff7b2)){if(this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]]){logger[_0x3fca('0x24')](_0x3fca('0x36'),_0x1ff7b2[_0x3fca('0x26')],util['inspect'](_0x1ff7b2,{'showHidden':![],'depth':null}));for(var _0x4ce97a in this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]]){if(this['channels'][_0x1ff7b2['uniqueid']]['hasOwnProperty'](_0x4ce97a)){if(_0x1ff7b2[_0x3fca('0x28')]===_0x4ce97a){logger[_0x3fca('0x21')](_0x3fca('0x37'),_0x1ff7b2[_0x3fca('0x26')],_0x1ff7b2[_0x3fca('0x23')],_0x1ff7b2[_0x3fca('0x28')]);this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]['agentconnectAt']=moment()[_0x3fca('0x29')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x38')]=_0x1ff7b2[_0x3fca('0x38')];this['channels'][_0x1ff7b2['uniqueid']][_0x4ce97a]['connectedlinenum']=_0x1ff7b2[_0x3fca('0x39')];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x3a')]=_0x1ff7b2[_0x3fca('0x3a')];this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]['destchannelstatedesc']=_0x1ff7b2['destchannelstatedesc'];this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x3b')]=_0x1ff7b2[_0x3fca('0x3b')];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]['lastevent']=_0x3fca('0x3c');_[_0x3fca('0x3d')](this[_0x3fca('0x9')][_0x1ff7b2[_0x3fca('0x3e')]],_[_0x3fca('0x3f')](_0x1ff7b2,[_0x3fca('0x2b'),_0x3fca('0x40')]));logger[_0x3fca('0x24')](_0x3fca('0x41'),_0x1ff7b2['uniqueid'],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x1ff7b2['uniqueid']][_0x1ff7b2[_0x3fca('0x28')]],{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')](_0x3fca('0x42'),this['channels'][_0x1ff7b2['uniqueid']][_0x1ff7b2[_0x3fca('0x28')]]);logger['debug'](_0x3fca('0x43'),_0x1ff7b2[_0x3fca('0x26')],util['inspect'](this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x1ff7b2[_0x3fca('0x28')]],{'showHidden':![],'depth':null}));this['emit'](util[_0x3fca('0x29')](_0x3fca('0x33'),_0x1ff7b2['membername']),'user:agentconnect',this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x1ff7b2[_0x3fca('0x28')]]);}else if(!this['channels'][_0x1ff7b2['uniqueid']][_0x4ce97a][_0x3fca('0xe')]&&!this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x11')]){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x1ff7b2['uniqueid'],this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x23')],_0x4ce97a);this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0xe')]=!![];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x44')]=moment()[_0x3fca('0x29')](_0x3fca('0x45'));this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x46')]=_0x1ff7b2[_0x3fca('0x28')];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a][_0x3fca('0x47')]=_0x1ff7b2[_0x3fca('0x23')];this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]['lastevent']=_0x3fca('0x48');this['channels'][_0x1ff7b2['uniqueid']][_0x4ce97a][_0x3fca('0x49')]=_0x3fca('0x48');logger[_0x3fca('0x24')](_0x3fca('0x4a'),_0x1ff7b2[_0x3fca('0x26')],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a],{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')](_0x3fca('0x4b'),this['channels'][_0x1ff7b2[_0x3fca('0x26')]][_0x4ce97a]);}}}}}}catch(_0xe5cbb){logger[_0x3fca('0x34')]('[%s][voiceAgentReport][agentconnect]',_0x1ff7b2[_0x3fca('0x26')],util[_0x3fca('0x27')](_0xe5cbb,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')]['syncAgentRingNoAnswer']=function(_0x81563a){try{if(this['isNotNull'](_0x81563a)){logger[_0x3fca('0x24')](_0x3fca('0x4c'),_0x81563a['uniqueid'],util[_0x3fca('0x27')](_0x81563a,{'showHidden':![],'depth':null}));if(this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]]&&this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a['destuniqueid']]){logger[_0x3fca('0x21')](_0x3fca('0x4d'),_0x81563a[_0x3fca('0x26')],_0x81563a[_0x3fca('0x23')],_0x81563a['destuniqueid']);this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a[_0x3fca('0x28')]]['agentringnoanswer']=!![];this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a[_0x3fca('0x28')]][_0x3fca('0x44')]=moment()['format'](_0x3fca('0x45'));this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a[_0x3fca('0x28')]]['lastevent']='rejected';this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a['destuniqueid']]['reason']=_0x3fca('0x4e');logger[_0x3fca('0x24')](_0x3fca('0x4f'),_0x81563a[_0x3fca('0x26')],util['inspect'](this[_0x3fca('0x8')][_0x81563a['uniqueid']][_0x81563a[_0x3fca('0x28')]],{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')]('custom:agentringnoanswer',this[_0x3fca('0x8')][_0x81563a[_0x3fca('0x26')]][_0x81563a[_0x3fca('0x28')]]);}}}catch(_0x2c63ad){logger[_0x3fca('0x34')](_0x3fca('0x50'),_0x81563a['uniqueid'],util[_0x3fca('0x27')](_0x2c63ad,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')]['syncQueueCallerAbandon']=function(_0x2b8698){try{if(this[_0x3fca('0x1f')](_0x2b8698)){logger[_0x3fca('0x24')]('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0x2b8698[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x2b8698,{'showHidden':![],'depth':null}));if(this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]]){for(var _0x5358be in this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]]){if(this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]]['hasOwnProperty'](_0x5358be)&&!this['channels'][_0x2b8698[_0x3fca('0x26')]][_0x5358be][_0x3fca('0xe')]&&!this['channels'][_0x2b8698['uniqueid']][_0x5358be][_0x3fca('0x11')]){logger['info'](_0x3fca('0x51'),_0x2b8698[_0x3fca('0x26')],this[_0x3fca('0x8')][_0x2b8698['uniqueid']][_0x5358be]['membername'],_0x5358be);this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]][_0x5358be][_0x3fca('0xe')]=!![];this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]][_0x5358be][_0x3fca('0x44')]=moment()['format'](_0x3fca('0x45'));this[_0x3fca('0x8')][_0x2b8698['uniqueid']][_0x5358be]['lastevent']=_0x3fca('0x52');this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]][_0x5358be][_0x3fca('0x49')]=_0x3fca('0x52');logger['debug'](_0x3fca('0x53'),_0x2b8698[_0x3fca('0x26')],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x2b8698[_0x3fca('0x26')]][_0x5358be],{'showHidden':![],'depth':null}));ami['emit'](_0x3fca('0x54'),this[_0x3fca('0x8')][_0x2b8698['uniqueid']][_0x5358be]);}}}}}catch(_0x1c5482){logger[_0x3fca('0x34')](_0x3fca('0x55'),_0x2b8698[_0x3fca('0x26')],util['inspect'](_0x1c5482,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x12')]=function(_0x27ea4d){try{if(this[_0x3fca('0x1f')](_0x27ea4d)){logger[_0x3fca('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x27ea4d[_0x3fca('0x26')],util['inspect'](_0x27ea4d,{'showHidden':![],'depth':null}));if(this['channels'][_0x27ea4d[_0x3fca('0x26')]]){for(var _0x275b88 in this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]]){if(this['channels'][_0x27ea4d[_0x3fca('0x26')]]['hasOwnProperty'](_0x275b88)){if(this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88]['agentconnectAt']&&!this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88]['agentcomplete']){logger[_0x3fca('0x21')](_0x3fca('0x56'),_0x27ea4d[_0x3fca('0x26')],this['channels'][_0x27ea4d['uniqueid']][_0x275b88][_0x3fca('0x23')],_0x275b88);this['channels'][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x11')]=!![];this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x57')]=moment()[_0x3fca('0x29')](_0x3fca('0x45'));this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x58')]='complete';this['channels'][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x49')]=_0x27ea4d[_0x3fca('0x49')]==_0x3fca('0x59')?'agent':_0x27ea4d['reason'];this[_0x3fca('0x8')][_0x27ea4d['uniqueid']][_0x275b88][_0x3fca('0x5a')]=_0x27ea4d['talktime'];if(this[_0x3fca('0x2a')][_0x27ea4d['queue']]&&this[_0x3fca('0x2a')][_0x27ea4d[_0x3fca('0x2b')]][_0x3fca('0x5b')]){this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x5c')]=this[_0x3fca('0x2a')][_0x27ea4d['queue']][_0x3fca('0x5d')];this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88][_0x3fca('0x5e')]=!![];}this[_0x3fca('0x9')][_0x27ea4d[_0x3fca('0x3e')]]=_['omit'](this['agents'][_0x27ea4d['interface']],[_0x3fca('0x2b'),_0x3fca('0x40')]);logger[_0x3fca('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x27ea4d['uniqueid'],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88],{'showHidden':![],'depth':null}));ami['emit']('custom:agentcomplete',this['channels'][_0x27ea4d[_0x3fca('0x26')]][_0x275b88]);logger[_0x3fca('0x24')](_0x3fca('0x5f'),_0x27ea4d['uniqueid'],util[_0x3fca('0x27')](this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88],{'showHidden':![],'depth':null}));this[_0x3fca('0x1e')](util[_0x3fca('0x29')]('user:%s',_0x27ea4d['membername']),_0x3fca('0x60'),this[_0x3fca('0x8')][_0x27ea4d[_0x3fca('0x26')]][_0x275b88]);}}}}}}catch(_0x5376d2){logger[_0x3fca('0x34')]('[%s][voiceAgentReport][agentcomplete]',_0x27ea4d[_0x3fca('0x26')],util['inspect'](_0x5376d2,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncVarSet']=function(_0x2b9557){try{if(this[_0x3fca('0x1f')](_0x2b9557)){logger[_0x3fca('0x24')](_0x3fca('0x61'),_0x2b9557[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x2b9557,{'showHidden':![],'depth':null}));this['addVariable'](_0x2b9557[_0x3fca('0x26')],_['keys'](_0x2b9557[_0x3fca('0x62')])[0x0],_0x2b9557[_0x3fca('0x63')]);if(this[_0x3fca('0x8')][_0x2b9557[_0x3fca('0x26')]]){for(var _0x23072a in this[_0x3fca('0x8')][_0x2b9557[_0x3fca('0x26')]]){if(this[_0x3fca('0x8')][_0x2b9557['uniqueid']][_0x3fca('0x64')](_0x23072a)){logger[_0x3fca('0x21')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x2b9557['uniqueid'],_0x23072a,_[_0x3fca('0x65')](_0x2b9557['variable'])[0x0],_0x2b9557[_0x3fca('0x63')]);if(_[_0x3fca('0x20')](this['channels'][_0x2b9557[_0x3fca('0x26')]][_0x23072a]['variables'])){this[_0x3fca('0x8')][_0x2b9557[_0x3fca('0x26')]][_0x23072a]['variables']={};}this[_0x3fca('0x8')][_0x2b9557['uniqueid']][_0x23072a][_0x3fca('0x66')]=this['variables'][_0x2b9557[_0x3fca('0x26')]];}}}}}catch(_0x4596fa){logger[_0x3fca('0x34')](_0x3fca('0x67'),_0x2b9557[_0x3fca('0x26')],util['inspect'](_0x4596fa,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x3fca('0x68')]=function(_0x3d5fc5,_0x5ea731,_0x19c9f1){var _0x315aed=['rtpaudioqos',_0x3fca('0x69'),_0x3fca('0x6a'),_0x3fca('0x6b'),_0x3fca('0x6c'),_0x3fca('0x6d'),_0x3fca('0x6e'),_0x3fca('0x6f'),_0x3fca('0x70'),'sipuri',_0x3fca('0x71'),'bridgepvtcallid',_0x3fca('0x72'),_0x3fca('0x73'),_0x3fca('0x74'),_0x3fca('0x75'),'membername','memberpenalty','memberrealtime'];if(!_[_0x3fca('0x76')](_0x5ea731)&&!_['includes'](_0x315aed,_0x5ea731)){if(_[_0x3fca('0x20')](this[_0x3fca('0x66')][_0x3d5fc5])){this[_0x3fca('0x66')][_0x3d5fc5]={};}this[_0x3fca('0x66')][_0x3d5fc5][_0x5ea731]=_0x19c9f1;}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x16')]=function(_0x5afc0d){try{if(this[_0x3fca('0x1f')](_0x5afc0d)){logger[_0x3fca('0x24')](_0x3fca('0x77'),_0x5afc0d[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x5afc0d,{'showHidden':![],'depth':null}));if(this['channels'][_0x5afc0d[_0x3fca('0x26')]]){for(var _0x821b8c in this[_0x3fca('0x8')][_0x5afc0d['uniqueid']]){if(this[_0x3fca('0x8')][_0x5afc0d[_0x3fca('0x26')]][_0x3fca('0x64')](_0x821b8c)){if(this['channels'][_0x5afc0d[_0x3fca('0x26')]][_0x821b8c][_0x3fca('0x49')]==_0x3fca('0x59')&&this[_0x3fca('0x8')][_0x5afc0d['uniqueid']][_0x821b8c][_0x3fca('0x11')]){logger[_0x3fca('0x21')]('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x5afc0d[_0x3fca('0x26')],_0x821b8c);this[_0x3fca('0x8')][_0x5afc0d[_0x3fca('0x26')]][_0x821b8c][_0x3fca('0x57')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x3fca('0x24')](_0x3fca('0x78'),_0x5afc0d[_0x3fca('0x26')],util[_0x3fca('0x27')](_[_0x3fca('0x79')](this[_0x3fca('0x8')][_0x5afc0d[_0x3fca('0x26')]]),{'showHidden':![],'depth':null}));ami[_0x3fca('0x1e')](_0x3fca('0x7a'),_['values'](this[_0x3fca('0x8')][_0x5afc0d[_0x3fca('0x26')]]));delete this['channels'][_0x5afc0d[_0x3fca('0x26')]];}if(this[_0x3fca('0x66')][_0x5afc0d['uniqueid']]){delete this[_0x3fca('0x66')][_0x5afc0d['uniqueid']];}}}catch(_0x5f0087){logger[_0x3fca('0x34')](_0x3fca('0x7b'),_0x5afc0d[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x5f0087,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x1a')]=function(_0x4d24eb){try{if(this['isNotNull'](_0x4d24eb)){logger[_0x3fca('0x24')](_0x3fca('0x7c'),_0x4d24eb[_0x3fca('0x26')],util['inspect'](_0x4d24eb,{'showHidden':![],'depth':null}));if(this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]]){for(var _0x395e05 in this[_0x3fca('0x8')][_0x4d24eb['transfereeuniqueid']]){if(this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x3fca('0x64')](_0x395e05)){if(_0x4d24eb[_0x3fca('0x7e')]===_0x395e05){logger[_0x3fca('0x21')](_0x3fca('0x7f'),_0x4d24eb[_0x3fca('0x26')],this[_0x3fca('0x8')][_0x4d24eb['transfereeuniqueid']][_0x395e05][_0x3fca('0x23')],_0x395e05);var _0x97ddc=moment();this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x11')]=!![];this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x57')]=moment()['format'](_0x3fca('0x45'));this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x58')]=_0x3fca('0x80');this['channels'][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x49')]=_0x3fca('0x59');this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x5a')]=_0x97ddc[_0x3fca('0x81')](this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]][_0x395e05][_0x3fca('0x82')],_0x3fca('0x83'));}}}}if(this[_0x3fca('0x8')][_0x4d24eb['secondtransfereruniqueid']]){var _0x427591=this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x84')]];this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x84')]]=this[_0x3fca('0x8')][_0x4d24eb['transfereeuniqueid']];this[_0x3fca('0x8')][_0x4d24eb[_0x3fca('0x7d')]]=_0x427591;}}}catch(_0x34540c){logger[_0x3fca('0x34')](_0x3fca('0x85'),_0x4d24eb[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x34540c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x1c')]=function(_0x495091){try{if(this[_0x3fca('0x1f')](_0x495091)){logger['debug'](_0x3fca('0x86'),_0x495091[_0x3fca('0x26')],util[_0x3fca('0x27')](_0x495091,{'showHidden':![],'depth':null}));if(this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]]){for(var _0x1cc8fd in this['channels'][_0x495091[_0x3fca('0x7d')]]){if(this[_0x3fca('0x8')][_0x495091['transfereeuniqueid']][_0x3fca('0x64')](_0x1cc8fd)){if(_0x495091[_0x3fca('0x87')]===_0x1cc8fd){logger[_0x3fca('0x21')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x495091[_0x3fca('0x26')],this[_0x3fca('0x8')][_0x495091['transfereeuniqueid']][_0x1cc8fd][_0x3fca('0x23')],_0x1cc8fd);var _0x397359=moment();this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd]['agentcomplete']=!![];this[_0x3fca('0x8')][_0x495091['transfereeuniqueid']][_0x1cc8fd][_0x3fca('0x57')]=_0x397359;this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd][_0x3fca('0x58')]=_0x3fca('0x80');this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd][_0x3fca('0x49')]=_0x3fca('0x59');this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd][_0x3fca('0x5a')]=_0x397359[_0x3fca('0x81')](this[_0x3fca('0x8')][_0x495091[_0x3fca('0x7d')]][_0x1cc8fd]['agentconnectAt'],_0x3fca('0x83'));}}}}}}catch(_0x17697e){logger[_0x3fca('0x34')]('[%s][voiceAgentReport][blindtransfer]',_0x495091[_0x3fca('0x26')],util['inspect'](_0x17697e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x3fca('0x1d')][_0x3fca('0x18')]=function(_0x5df881){var _0x3487c8='';try{if(this[_0x3fca('0x1f')](_0x5df881)){logger[_0x3fca('0x24')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x5df881[_0x3fca('0x26')],util['inspect'](_0x5df881,{'showHidden':![],'depth':null}));if(_0x5df881[_0x3fca('0x88')]){_0x3487c8=_0x5df881[_0x3fca('0x88')][_0x3fca('0x89')](0x0,_0x5df881['channel']['lastIndexOf']('-'));if(this['agents'][_0x3487c8]){logger[_0x3fca('0x21')]('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x5df881[_0x3fca('0x26')],_0x3487c8);this[_0x3fca('0x9')][_0x3487c8][_0x3fca('0x8a')]=!![];}}}}catch(_0xbf615e){logger[_0x3fca('0x34')](_0x3fca('0x8b'),_0x5df881[_0x3fca('0x26')],util[_0x3fca('0x27')](_0xbf615e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x3fca('0x8c')]=function(_0x580135){var _0x36d7cc='';try{if(this[_0x3fca('0x1f')](_0x580135)){logger[_0x3fca('0x24')](_0x3fca('0x8d'),_0x580135[_0x3fca('0x26')],util['inspect'](_0x580135,{'showHidden':![],'depth':null}));if(_0x580135['channel']){_0x36d7cc=_0x580135[_0x3fca('0x88')]['substring'](0x0,_0x580135[_0x3fca('0x88')][_0x3fca('0x8e')]('-'));if(this['agents'][_0x36d7cc]){logger['info']('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x580135[_0x3fca('0x26')],_0x36d7cc);this[_0x3fca('0x9')][_0x36d7cc][_0x3fca('0x8a')]=![];}}}}catch(_0x155ca4){logger[_0x3fca('0x34')]('[%s][voiceAgentReport][musiconholdstop]',_0x580135[_0x3fca('0x26')],util['inspect'](_0x155ca4,{'showHidden':![],'depth':null}));}};module[_0x3fca('0x8f')]=VoiceAgentReport;
\ No newline at end of file
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_0x39780b=function(_0x260d57){while(--_0x260d57){_0x583998['push'](_0x583998['shift']());}};_0x39780b(++_0x49c395);}(_0x4062,0x1d9));var _0x2406=function(_0x1d7695,_0x516a29){_0x1d7695=_0x1d7695-0x0;var _0x1d8397=_0x4062[_0x1d7695];return _0x1d8397;};'use strict';var _=require(_0x2406('0x0'));var moment=require(_0x2406('0x1'));var util=require(_0x2406('0x2'));var Redis=require(_0x2406('0x3'));var config=require(_0x2406('0x4'));var logger=require('../../../config/logger')(_0x2406('0x5'));var ami=require(_0x2406('0x6'));config[_0x2406('0x7')]=_[_0x2406('0x8')](config[_0x2406('0x7')],{'host':_0x2406('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2406('0x7')]));function VoiceAgentReport(_0x3a079a){this[_0x2406('0xa')]={};this[_0x2406('0xb')]=_0x3a079a['channels'];this['voiceQueues']=_0x3a079a[_0x2406('0xc')];this[_0x2406('0xd')]=_0x3a079a[_0x2406('0xd')];this[_0x2406('0xe')]={};ami['on'](_0x2406('0xf'),this[_0x2406('0x10')][_0x2406('0x11')](this));ami['on']('agentconnect',this[_0x2406('0x12')][_0x2406('0x11')](this));ami['on'](_0x2406('0x13'),this[_0x2406('0x14')]['bind'](this));ami['on']('queuecallerabandon',this[_0x2406('0x15')]['bind'](this));ami['on'](_0x2406('0x16'),this[_0x2406('0x17')]['bind'](this));ami['on'](_0x2406('0x18'),this[_0x2406('0x19')][_0x2406('0x11')](this));ami['on'](_0x2406('0x1a'),this[_0x2406('0x1b')]['bind'](this));ami['on'](_0x2406('0x1c'),this[_0x2406('0x1d')]['bind'](this));ami['on'](_0x2406('0x1e'),this[_0x2406('0x1f')][_0x2406('0x11')](this));ami['on'](_0x2406('0x20'),this[_0x2406('0x21')][_0x2406('0x11')](this));ami['on']('blindtransfer',this[_0x2406('0x22')][_0x2406('0x11')](this));}VoiceAgentReport[_0x2406('0x23')][_0x2406('0x24')]=function(_0xc24b69,_0x562af7,_0x273c18){io['to'](_0xc24b69)['emit'](_0x562af7,_0x273c18);};VoiceAgentReport[_0x2406('0x23')]['isNotNull']=function(_0x1cd5df){return _0x1cd5df!==null&&!_[_0x2406('0x25')](_0x1cd5df);};VoiceAgentReport['prototype'][_0x2406('0x10')]=function(_0x47a51e){try{if(this['isNotNull'](_0x47a51e)){logger[_0x2406('0x26')](_0x2406('0x27'),_0x47a51e['uniqueid'],_0x47a51e['membername'],_0x47a51e[_0x2406('0x28')]);logger['debug'](_0x2406('0x29'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x47a51e,{'showHidden':![],'depth':null}));if(_[_0x2406('0x25')](this['channels'][_0x47a51e['uniqueid']])){this['channels'][_0x47a51e[_0x2406('0x2a')]]={};}if(_['isUndefined'](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]])){this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]={'agentcalledAt':moment()[_0x2406('0x2c')](_0x2406('0x2d')),'lastevent':_0x2406('0x2e'),'mandatoryDisposition':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e[_0x2406('0x2f')]][_0x2406('0x30')]||![]:![],'type':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e['queue']]['type']||'inbound':'inbound','variables':this[_0x2406('0xe')][_0x47a51e[_0x2406('0x2a')]],'motionChannel':_0x2406('0x31')};}_[_0x2406('0x32')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],_['omit'](_0x47a51e,[_0x2406('0x33'),_0x2406('0x34')]));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x35'),this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]);var _0x4c6ba8={'id':this['agents'][_0x47a51e[_0x2406('0x36')]]['id'],'calleridnum':this[_0x2406('0xa')][_0x47a51e['uniqueid']][_0x47a51e['destuniqueid']][_0x2406('0x37')],'queue':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0x2f')],'variables':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0xe')]};logger[_0x2406('0x38')](_0x2406('0x39'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x4c6ba8,{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x47a51e['membername']),_0x2406('0x3b'),_0x4c6ba8);}}catch(_0x2a894b){logger['error'](_0x2406('0x3c'),_0x47a51e['uniqueid'],util[_0x2406('0x2b')](_0x2a894b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x12')]=function(_0x3680a5){try{if(this[_0x2406('0x3d')](_0x3680a5)){if(this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){logger[_0x2406('0x38')](_0x2406('0x3e'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3680a5,{'showHidden':![],'depth':null}));for(var _0x145224 in this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){if(this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x2406('0x3f')](_0x145224)){if(_0x3680a5[_0x2406('0x28')]===_0x145224){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x3680a5[_0x2406('0x2a')],_0x3680a5['membername'],_0x3680a5['destuniqueid']);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x40')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x41')]=_0x3680a5['connectedlinename'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x42')]=_0x3680a5['connectedlinenum'];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x43')]=_0x3680a5[_0x2406('0x43')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['destchannelstatedesc']=_0x3680a5[_0x2406('0x44')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x45')]=_0x3680a5[_0x2406('0x45')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]='connect';if(this[_0x2406('0xb')][this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x2a')]]){var _0x5c26c8=this[_0x2406('0xb')][this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['uniqueid']]['routealias'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['routealias']=_0x5c26c8;_0x3680a5['routealias']=_0x5c26c8;}_[_0x2406('0x32')](this[_0x2406('0xd')][_0x3680a5['interface']],_['pick'](_0x3680a5,[_0x2406('0x2f'),_0x2406('0x47'),'routealias']));logger[_0x2406('0x38')](_0x2406('0x48'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')]('custom:agentconnect',this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));this[_0x2406('0x24')](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x3680a5[_0x2406('0x49')]),_0x2406('0x4a'),this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);}else if(!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['agentcomplete']){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x3680a5[_0x2406('0x2a')],this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x49')],_0x145224);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]=!![];this['channels'][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x4b')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4c')]=_0x3680a5[_0x2406('0x28')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4d')]=_0x3680a5[_0x2406('0x49')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]=_0x2406('0x4e');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4f')]=_0x2406('0x4e');logger[_0x2406('0x38')](_0x2406('0x50'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x51'),this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224]);}}}}}}catch(_0x2c9d77){logger[_0x2406('0x52')](_0x2406('0x53'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2c9d77,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')]['syncAgentRingNoAnswer']=function(_0x5737cc){try{if(this[_0x2406('0x3d')](_0x5737cc)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5737cc['uniqueid'],util[_0x2406('0x2b')](_0x5737cc,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]]&&this['channels'][_0x5737cc['uniqueid']][_0x5737cc['destuniqueid']]){logger[_0x2406('0x26')](_0x2406('0x54'),_0x5737cc[_0x2406('0x2a')],_0x5737cc[_0x2406('0x49')],_0x5737cc[_0x2406('0x28')]);this['channels'][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x13')]=!![];this['channels'][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]][_0x2406('0x4b')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x46')]=_0x2406('0x55');this[_0x2406('0xa')][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]]['reason']='rejected';logger['debug'](_0x2406('0x56'),_0x5737cc[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x57'),this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]]);}}}catch(_0x22547c){logger[_0x2406('0x52')](_0x2406('0x58'),_0x5737cc[_0x2406('0x2a')],util['inspect'](_0x22547c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x15')]=function(_0x2e32f7){try{if(this[_0x2406('0x3d')](_0x2e32f7)){logger[_0x2406('0x38')](_0x2406('0x59'),_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2e32f7,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2e32f7['uniqueid']]){for(var _0x522b3a in this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]]){if(this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x522b3a)&&!this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x2e32f7['uniqueid'],this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['membername'],_0x522b3a);this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]=!![];this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x4b')]=moment()[_0x2406('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x46')]='abandoned';this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['reason']=_0x2406('0x5a');logger[_0x2406('0x38')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x5b'),this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a]);}}}}}catch(_0x3054db){logger[_0x2406('0x52')]('[%s][voiceAgentReport][queuecallerabandon]',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3054db,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentComplete']=function(_0x523aa7){try{if(this['isNotNull'](_0x523aa7)){logger[_0x2406('0x38')](_0x2406('0x5c'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x523aa7,{'showHidden':![],'depth':null}));if(this['channels'][_0x523aa7[_0x2406('0x2a')]]){for(var _0x3a2a11 in this['channels'][_0x523aa7['uniqueid']]){if(this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x3a2a11)){if(this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x40')]&&!this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x523aa7[_0x2406('0x2a')],this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x49')],_0x3a2a11);this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x46')]='complete';this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x4f')]=_0x523aa7[_0x2406('0x4f')]==_0x2406('0x5d')?_0x2406('0x5e'):_0x523aa7[_0x2406('0x4f')];this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x5f')]=_0x523aa7[_0x2406('0x5f')];if(this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]]&&this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]][_0x2406('0x60')]){this['channels'][_0x523aa7['uniqueid']][_0x3a2a11]['acwtime']=this['voiceQueues'][_0x523aa7['queue']][_0x2406('0x61')];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentacw']=!![];}this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]]=_['omit'](this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]],[_0x2406('0x2f'),_0x2406('0x47')]);logger[_0x2406('0x38')](_0x2406('0x62'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x63'),this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11]);logger[_0x2406('0x38')](_0x2406('0x64'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')]({'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x523aa7[_0x2406('0x49')]),_0x2406('0x66'),{'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]});}}}}}}catch(_0x2d9883){logger['error'](_0x2406('0x67'),_0x523aa7[_0x2406('0x2a')],util['inspect'](_0x2d9883,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x19')]=function(_0x396d66){try{if(this[_0x2406('0x3d')](_0x396d66)){logger['debug']('[%s][voiceAgentReport][varset]\x20event:',_0x396d66[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x396d66,{'showHidden':![],'depth':null}));this['addVariable'](_0x396d66[_0x2406('0x2a')],_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(this['channels'][_0x396d66[_0x2406('0x2a')]]){for(var _0x44d5db in this[_0x2406('0xa')][_0x396d66['uniqueid']]){if(this['channels'][_0x396d66[_0x2406('0x2a')]][_0x2406('0x3f')](_0x44d5db)){logger[_0x2406('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x396d66[_0x2406('0x2a')],_0x44d5db,_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(_['isUndefined'](this['channels'][_0x396d66['uniqueid']][_0x44d5db][_0x2406('0xe')])){this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db][_0x2406('0xe')]={};}this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db]['variables']=this[_0x2406('0xe')][_0x396d66['uniqueid']];}}}}}catch(_0x278d22){logger[_0x2406('0x52')]('[%s][voiceAgentReport][varset]',_0x396d66['uniqueid'],util[_0x2406('0x2b')](_0x278d22,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x6b')]=function(_0x645852,_0x1d0394,_0x42031d){var _0x5325cd=[_0x2406('0x6c'),_0x2406('0x6d'),_0x2406('0x6e'),'rtpaudioqosjitterbridged',_0x2406('0x6f'),_0x2406('0x70'),'rtpaudioqosrtt',_0x2406('0x71'),_0x2406('0x72'),'sipuri',_0x2406('0x73'),_0x2406('0x74'),_0x2406('0x75'),_0x2406('0x76'),_0x2406('0x77'),_0x2406('0x78'),_0x2406('0x49'),_0x2406('0x79'),_0x2406('0x7a')];if(!_[_0x2406('0x7b')](_0x1d0394)&&!_[_0x2406('0x7c')](_0x5325cd,_0x1d0394)){if(_[_0x2406('0x25')](this[_0x2406('0xe')][_0x645852])){this[_0x2406('0xe')][_0x645852]={};}this[_0x2406('0xe')][_0x645852][_0x1d0394]=_0x42031d;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x80a0d4){try{if(this[_0x2406('0x3d')](_0x80a0d4)){logger[_0x2406('0x38')](_0x2406('0x7d'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x80a0d4,{'showHidden':![],'depth':null}));if(this['channels'][_0x80a0d4[_0x2406('0x2a')]]){for(var _0x20c9e0 in this['channels'][_0x80a0d4[_0x2406('0x2a')]]){if(this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x2406('0x3f')](_0x20c9e0)){if(this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x4f')]==_0x2406('0x5d')&&this['channels'][_0x80a0d4['uniqueid']][_0x20c9e0]['agentcomplete']){logger[_0x2406('0x26')](_0x2406('0x7e'),_0x80a0d4['uniqueid'],_0x20c9e0);this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x7f')]=moment()['format'](_0x2406('0x2d'));}}}logger['debug'](_0x2406('0x80'),_0x80a0d4[_0x2406('0x2a')],util[_0x2406('0x2b')](_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]),{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x82'),_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]));delete this[_0x2406('0xa')][_0x80a0d4['uniqueid']];}if(this['variables'][_0x80a0d4[_0x2406('0x2a')]]){delete this[_0x2406('0xe')][_0x80a0d4[_0x2406('0x2a')]];}}}catch(_0x15e0b3){logger[_0x2406('0x52')](_0x2406('0x83'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x15e0b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x21')]=function(_0x2d9817){try{if(this['isNotNull'](_0x2d9817)){logger[_0x2406('0x38')](_0x2406('0x84'),_0x2d9817['uniqueid'],util[_0x2406('0x2b')](_0x2d9817,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){for(var _0x53c0a5 in this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]['hasOwnProperty'](_0x53c0a5)){if(_0x2d9817[_0x2406('0x86')]===_0x53c0a5){logger['info'](_0x2406('0x87'),_0x2d9817[_0x2406('0x2a')],this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x49')],_0x53c0a5);var _0x2b59e8=moment();this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x16')]=!![];this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x46')]='complete';this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x4f')]=_0x2406('0x5d');this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x5f')]=_0x2b59e8['diff'](this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x40')],_0x2406('0x88'));}}}}if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]){var _0x5a35c7=this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]];this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]=this['channels'][_0x2d9817['transfereeuniqueid']];this['channels'][_0x2d9817['transfereeuniqueid']]=_0x5a35c7;}}}catch(_0x2d5094){logger[_0x2406('0x52')]('[%s][voiceAgentReport][attendedtransfer]',_0x2d9817[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2d5094,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x22')]=function(_0x49671e){try{if(this[_0x2406('0x3d')](_0x49671e)){logger[_0x2406('0x38')](_0x2406('0x8a'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x49671e,{'showHidden':![],'depth':null}));if(this['channels'][_0x49671e[_0x2406('0x85')]]){for(var _0x29fb43 in this[_0x2406('0xa')][_0x49671e['transfereeuniqueid']]){if(this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]]['hasOwnProperty'](_0x29fb43)){if(_0x49671e['transfereruniqueid']===_0x29fb43){logger[_0x2406('0x26')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x49671e['uniqueid'],this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x49')],_0x29fb43);var _0x5c582e=moment();this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x7f')]=_0x5c582e;this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['lastevent']=_0x2406('0x8b');this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['reason']=_0x2406('0x5d');this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x5f')]=_0x5c582e[_0x2406('0x8c')](this['channels'][_0x49671e['transfereeuniqueid']][_0x29fb43]['agentconnectAt'],_0x2406('0x88'));}}}}}}catch(_0x18f205){logger[_0x2406('0x52')](_0x2406('0x8d'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x18f205,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x5acb8b){var _0x2b0f02='';try{if(this[_0x2406('0x3d')](_0x5acb8b)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x5acb8b[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5acb8b,{'showHidden':![],'depth':null}));if(_0x5acb8b[_0x2406('0x8e')]){_0x2b0f02=_0x5acb8b[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5acb8b['channel'][_0x2406('0x90')]('-'));if(this[_0x2406('0xd')][_0x2b0f02]){logger[_0x2406('0x26')](_0x2406('0x91'),_0x5acb8b['uniqueid'],_0x2b0f02);this[_0x2406('0xd')][_0x2b0f02]['onhold']=!![];}}}}catch(_0x1d0e0e){logger[_0x2406('0x52')](_0x2406('0x92'),_0x5acb8b['uniqueid'],util['inspect'](_0x1d0e0e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x1f')]=function(_0x5ad1c7){var _0x496f10='';try{if(this['isNotNull'](_0x5ad1c7)){logger['debug'](_0x2406('0x93'),_0x5ad1c7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5ad1c7,{'showHidden':![],'depth':null}));if(_0x5ad1c7['channel']){_0x496f10=_0x5ad1c7[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5ad1c7[_0x2406('0x8e')]['lastIndexOf']('-'));if(this[_0x2406('0xd')][_0x496f10]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x5ad1c7['uniqueid'],_0x496f10);this['agents'][_0x496f10][_0x2406('0x94')]=![];}}}}catch(_0x1a39c5){logger[_0x2406('0x52')](_0x2406('0x95'),_0x5ad1c7[_0x2406('0x2a')],util['inspect'](_0x1a39c5,{'showHidden':![],'depth':null}));}};module[_0x2406('0x96')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff