// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x22b930=function(_0x212136){while(--_0x212136){_0x1a8d04['push'](_0x1a8d04['shift']());}};_0x22b930(++_0xa353b5);}(_0x6409,0x6d));var _0x9640=function(_0x4f184d,_0x5c4681){_0x4f184d=_0x4f184d-0x0;var _0x22c062=_0x6409[_0x4f184d];return _0x22c062;};'use strict';var _=require(_0x9640('0x0'));var moment=require('moment');var util=require(_0x9640('0x1'));var Redis=require('ioredis');var config=require(_0x9640('0x2'));var logger=require(_0x9640('0x3'))(_0x9640('0x4'));var ami=require(_0x9640('0x5'));config['redis']=_[_0x9640('0x6')](config[_0x9640('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x9640('0x8'))(new Redis(config[_0x9640('0x7')]));function VoiceAgentReport(_0x1e35b0){this[_0x9640('0x9')]={};this[_0x9640('0xa')]=_0x1e35b0[_0x9640('0xa')];this[_0x9640('0xb')]=_0x1e35b0[_0x9640('0xb')];this[_0x9640('0xc')]={};ami['on'](_0x9640('0xd'),this[_0x9640('0xe')][_0x9640('0xf')](this));ami['on']('agentconnect',this[_0x9640('0x10')]['bind'](this));ami['on'](_0x9640('0x11'),this[_0x9640('0x12')][_0x9640('0xf')](this));ami['on'](_0x9640('0x13'),this[_0x9640('0x14')][_0x9640('0xf')](this));ami['on'](_0x9640('0x15'),this[_0x9640('0x16')][_0x9640('0xf')](this));ami['on'](_0x9640('0x17'),this['syncVarSet'][_0x9640('0xf')](this));ami['on'](_0x9640('0x18'),this['syncHangup']['bind'](this));ami['on']('musiconholdstart',this[_0x9640('0x19')][_0x9640('0xf')](this));ami['on'](_0x9640('0x1a'),this[_0x9640('0x1b')][_0x9640('0xf')](this));ami['on'](_0x9640('0x1c'),this[_0x9640('0x1d')][_0x9640('0xf')](this));ami['on'](_0x9640('0x1e'),this[_0x9640('0x1f')][_0x9640('0xf')](this));}VoiceAgentReport['prototype'][_0x9640('0x20')]=function(_0x32cd4c,_0x2e761e,_0x4098cc){io['to'](_0x32cd4c)[_0x9640('0x20')](_0x2e761e,_0x4098cc);};VoiceAgentReport[_0x9640('0x21')][_0x9640('0x22')]=function(_0x189d2b){return _0x189d2b!==null&&!_[_0x9640('0x23')](_0x189d2b);};VoiceAgentReport[_0x9640('0x21')][_0x9640('0xe')]=function(_0x1df2ff){try{if(this[_0x9640('0x22')](_0x1df2ff)){logger[_0x9640('0x24')](_0x9640('0x25'),_0x1df2ff[_0x9640('0x26')],_0x1df2ff['membername'],_0x1df2ff['destuniqueid']);logger[_0x9640('0x27')]('[%s][voiceAgentReport][agentcalled]\x20event:',_0x1df2ff[_0x9640('0x26')],util[_0x9640('0x28')](_0x1df2ff,{'showHidden':![],'depth':null}));if(_[_0x9640('0x23')](this[_0x9640('0x9')][_0x1df2ff[_0x9640('0x26')]])){this[_0x9640('0x9')][_0x1df2ff[_0x9640('0x26')]]={};}if(_[_0x9640('0x23')](this[_0x9640('0x9')][_0x1df2ff['uniqueid']][_0x1df2ff[_0x9640('0x29')]])){this['channels'][_0x1df2ff[_0x9640('0x26')]][_0x1df2ff[_0x9640('0x29')]]={'agentcalledAt':moment()[_0x9640('0x2a')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0x9640('0x2b'),'mandatoryDisposition':this[_0x9640('0xa')][_0x1df2ff[_0x9640('0x2c')]]?this['voiceQueues'][_0x1df2ff['queue']][_0x9640('0x2d')]||![]:![],'type':this[_0x9640('0xa')][_0x1df2ff[_0x9640('0x2c')]]?this['voiceQueues'][_0x1df2ff['queue']][_0x9640('0x2e')]||_0x9640('0x2f'):_0x9640('0x2f'),'variables':this['variables'][_0x1df2ff[_0x9640('0x26')]]};}_['merge'](this['channels'][_0x1df2ff['uniqueid']][_0x1df2ff[_0x9640('0x29')]],_[_0x9640('0x30')](_0x1df2ff,[_0x9640('0x31'),_0x9640('0x32')]));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x1df2ff[_0x9640('0x26')],util[_0x9640('0x28')](this[_0x9640('0x9')][_0x1df2ff[_0x9640('0x26')]][_0x1df2ff[_0x9640('0x29')]],{'showHidden':![],'depth':null}));ami['emit'](_0x9640('0x33'),this[_0x9640('0x9')][_0x1df2ff[_0x9640('0x26')]][_0x1df2ff[_0x9640('0x29')]]);logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:',_0x1df2ff[_0x9640('0x26')],util[_0x9640('0x28')](this[_0x9640('0x9')][_0x1df2ff['uniqueid']][_0x1df2ff['destuniqueid']],{'showHidden':![],'depth':null}));this[_0x9640('0x20')](util[_0x9640('0x2a')](_0x9640('0x34'),_0x1df2ff[_0x9640('0x35')]),_0x9640('0x36'),this[_0x9640('0x9')][_0x1df2ff[_0x9640('0x26')]][_0x1df2ff[_0x9640('0x29')]]);}}catch(_0x242bcf){logger[_0x9640('0x37')]('[%s][voiceAgentReport][agentcalled]',_0x1df2ff[_0x9640('0x26')],util[_0x9640('0x28')](_0x242bcf,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9640('0x21')]['syncAgentConnect']=function(_0x173763){try{if(this[_0x9640('0x22')](_0x173763)){if(this['channels'][_0x173763[_0x9640('0x26')]]){logger[_0x9640('0x27')]('[%s][voiceAgentReport][agentconnect]\x20event:',_0x173763[_0x9640('0x26')],util[_0x9640('0x28')](_0x173763,{'showHidden':![],'depth':null}));for(var 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this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]]){if(this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x9640('0x38')](_0x13e52b)){if(_0x173763[_0x9640('0x29')]===_0x13e52b){logger[_0x9640('0x24')](_0x9640('0x39'),_0x173763[_0x9640('0x26')],_0x173763[_0x9640('0x35')],_0x173763[_0x9640('0x29')]);this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b]['agentconnectAt']=moment()[_0x9640('0x2a')](_0x9640('0x3a'));this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x3b')]=_0x173763[_0x9640('0x3b')];this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x3c')]=_0x173763['connectedlinenum'];this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x3d')]=_0x173763[_0x9640('0x3d')];this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b]['destchannelstatedesc']=_0x173763[_0x9640('0x3e')];this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b]['holdtime']=_0x173763['holdtime'];this['channels'][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x3f')]='connect';_[_0x9640('0x40')](this['agents'][_0x173763[_0x9640('0x41')]],_[_0x9640('0x42')](_0x173763,[_0x9640('0x2c'),_0x9640('0x43')]));logger[_0x9640('0x27')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:',_0x173763[_0x9640('0x26')],util['inspect'](this['channels'][_0x173763['uniqueid']][_0x173763[_0x9640('0x29')]],{'showHidden':![],'depth':null}));ami[_0x9640('0x20')]('custom:agentconnect',this['channels'][_0x173763[_0x9640('0x26')]][_0x173763[_0x9640('0x29')]]);logger[_0x9640('0x27')](_0x9640('0x44'),_0x173763[_0x9640('0x26')],util['inspect'](this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x173763['destuniqueid']],{'showHidden':![],'depth':null}));this['emit'](util[_0x9640('0x2a')](_0x9640('0x34'),_0x173763[_0x9640('0x35')]),_0x9640('0x45'),this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x173763[_0x9640('0x29')]]);}else if(!this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x11')]&&!this['channels'][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x15')]){logger['info'](_0x9640('0x46'),_0x173763[_0x9640('0x26')],this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x35')],_0x13e52b);this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x11')]=!![];this['channels'][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x47')]=moment()[_0x9640('0x2a')](_0x9640('0x3a'));this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x48')]=_0x173763[_0x9640('0x29')];this['channels'][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x49')]=_0x173763[_0x9640('0x35')];this['channels'][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x3f')]=_0x9640('0x4a');this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b][_0x9640('0x4b')]=_0x9640('0x4a');logger[_0x9640('0x27')](_0x9640('0x4c'),_0x173763[_0x9640('0x26')],util[_0x9640('0x28')](this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b],{'showHidden':![],'depth':null}));ami[_0x9640('0x20')](_0x9640('0x4d'),this[_0x9640('0x9')][_0x173763[_0x9640('0x26')]][_0x13e52b]);}}}}}}catch(_0xa037fa){logger[_0x9640('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x173763[_0x9640('0x26')],util[_0x9640('0x28')](_0xa037fa,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9640('0x21')][_0x9640('0x12')]=function(_0xc40a9a){try{if(this['isNotNull'](_0xc40a9a)){logger[_0x9640('0x27')](_0x9640('0x4e'),_0xc40a9a['uniqueid'],util[_0x9640('0x28')](_0xc40a9a,{'showHidden':![],'depth':null}));if(this[_0x9640('0x9')][_0xc40a9a[_0x9640('0x26')]]&&this[_0x9640('0x9')][_0xc40a9a[_0x9640('0x26')]][_0xc40a9a[_0x9640('0x29')]]){logger[_0x9640('0x24')](_0x9640('0x4f'),_0xc40a9a[_0x9640('0x26')],_0xc40a9a[_0x9640('0x35')],_0xc40a9a[_0x9640('0x29')]);this[_0x9640('0x9')][_0xc40a9a['uniqueid']][_0xc40a9a[_0x9640('0x29')]][_0x9640('0x11')]=!![];this[_0x9640('0x9')][_0xc40a9a[_0x9640('0x26')]][_0xc40a9a['destuniqueid']][_0x9640('0x47')]=moment()[_0x9640('0x2a')](_0x9640('0x3a'));this[_0x9640('0x9')][_0xc40a9a[_0x9640('0x26')]][_0xc40a9a[_0x9640('0x29')]][_0x9640('0x3f')]=_0x9640('0x50');this[_0x9640('0x9')][_0xc40a9a['uniqueid']][_0xc40a9a[_0x9640('0x29')]][_0x9640('0x4b')]='rejected';logger['debug'](_0x9640('0x51'),_0xc40a9a[_0x9640('0x26')],util['inspect'](this[_0x9640('0x9')][_0xc40a9a[_0x9640('0x26')]][_0xc40a9a[_0x9640('0x29')]],{'showHidden':![],'depth':null}));ami[_0x9640('0x20')](_0x9640('0x52'),this[_0x9640('0x9')][_0xc40a9a[_0x9640('0x26')]][_0xc40a9a[_0x9640('0x29')]]);}}}catch(_0x202466){logger[_0x9640('0x37')](_0x9640('0x53'),_0xc40a9a[_0x9640('0x26')],util['inspect'](_0x202466,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9640('0x21')][_0x9640('0x14')]=function(_0x54c488){try{if(this[_0x9640('0x22')](_0x54c488)){logger[_0x9640('0x27')]('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0x54c488[_0x9640('0x26')],util[_0x9640('0x28')](_0x54c488,{'showHidden':![],'depth':null}));if(this[_0x9640('0x9')][_0x54c488['uniqueid']]){for(var 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this[_0x9640('0x9')][_0x54c488['uniqueid']]){if(this[_0x9640('0x9')][_0x54c488[_0x9640('0x26')]][_0x9640('0x38')](_0x3de8f3)&&!this['channels'][_0x54c488['uniqueid']][_0x3de8f3][_0x9640('0x11')]&&!this[_0x9640('0x9')][_0x54c488['uniqueid']][_0x3de8f3]['agentcomplete']){logger['info'](_0x9640('0x54'),_0x54c488[_0x9640('0x26')],this[_0x9640('0x9')][_0x54c488[_0x9640('0x26')]][_0x3de8f3][_0x9640('0x35')],_0x3de8f3);this[_0x9640('0x9')][_0x54c488[_0x9640('0x26')]][_0x3de8f3][_0x9640('0x11')]=!![];this[_0x9640('0x9')][_0x54c488['uniqueid']][_0x3de8f3][_0x9640('0x47')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x9640('0x9')][_0x54c488[_0x9640('0x26')]][_0x3de8f3][_0x9640('0x3f')]=_0x9640('0x55');this[_0x9640('0x9')][_0x54c488[_0x9640('0x26')]][_0x3de8f3]['reason']=_0x9640('0x55');logger[_0x9640('0x27')](_0x9640('0x56'),_0x54c488[_0x9640('0x26')],util[_0x9640('0x28')](this[_0x9640('0x9')][_0x54c488[_0x9640('0x26')]][_0x3de8f3],{'showHidden':![],'depth':null}));ami[_0x9640('0x20')]('custom:agentqueuecallerabandon',this['channels'][_0x54c488[_0x9640('0x26')]][_0x3de8f3]);}}}}}catch(_0x97da5a){logger[_0x9640('0x37')]('[%s][voiceAgentReport][queuecallerabandon]',_0x54c488[_0x9640('0x26')],util[_0x9640('0x28')](_0x97da5a,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9640('0x16')]=function(_0x425689){try{if(this[_0x9640('0x22')](_0x425689)){logger[_0x9640('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x425689[_0x9640('0x26')],util[_0x9640('0x28')](_0x425689,{'showHidden':![],'depth':null}));if(this[_0x9640('0x9')][_0x425689[_0x9640('0x26')]]){for(var _0x4a6784 in this[_0x9640('0x9')][_0x425689['uniqueid']]){if(this[_0x9640('0x9')][_0x425689[_0x9640('0x26')]][_0x9640('0x38')](_0x4a6784)){if(this['channels'][_0x425689[_0x9640('0x26')]][_0x4a6784][_0x9640('0x57')]&&!this['channels'][_0x425689[_0x9640('0x26')]][_0x4a6784][_0x9640('0x15')]){logger[_0x9640('0x24')](_0x9640('0x58'),_0x425689[_0x9640('0x26')],this[_0x9640('0x9')][_0x425689[_0x9640('0x26')]][_0x4a6784]['membername'],_0x4a6784);this[_0x9640('0x9')][_0x425689['uniqueid']][_0x4a6784]['agentcomplete']=!![];this['channels'][_0x425689['uniqueid']][_0x4a6784][_0x9640('0x59')]=moment()[_0x9640('0x2a')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x9640('0x9')][_0x425689[_0x9640('0x26')]][_0x4a6784]['lastevent']='complete';this[_0x9640('0x9')][_0x425689['uniqueid']][_0x4a6784][_0x9640('0x4b')]=_0x425689[_0x9640('0x4b')]==_0x9640('0x5a')?'agent':_0x425689['reason'];this['channels'][_0x425689[_0x9640('0x26')]][_0x4a6784]['talktime']=_0x425689[_0x9640('0x5b')];if(this[_0x9640('0xa')][_0x425689[_0x9640('0x2c')]]&&this[_0x9640('0xa')][_0x425689['queue']]['acw']){this[_0x9640('0x9')][_0x425689[_0x9640('0x26')]][_0x4a6784]['acwtime']=this[_0x9640('0xa')][_0x425689[_0x9640('0x2c')]][_0x9640('0x5c')];this[_0x9640('0x9')][_0x425689[_0x9640('0x26')]][_0x4a6784]['agentacw']=!![];}this[_0x9640('0xb')][_0x425689[_0x9640('0x41')]]=_['omit'](this[_0x9640('0xb')][_0x425689['interface']],[_0x9640('0x2c'),_0x9640('0x43')]);logger[_0x9640('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x425689[_0x9640('0x26')],util[_0x9640('0x28')](this[_0x9640('0x9')][_0x425689[_0x9640('0x26')]][_0x4a6784],{'showHidden':![],'depth':null}));ami[_0x9640('0x20')](_0x9640('0x5d'),this[_0x9640('0x9')][_0x425689[_0x9640('0x26')]][_0x4a6784]);logger[_0x9640('0x27')](_0x9640('0x5e'),_0x425689['uniqueid'],util['inspect'](this[_0x9640('0x9')][_0x425689['uniqueid']][_0x4a6784],{'showHidden':![],'depth':null}));this[_0x9640('0x20')](util['format'](_0x9640('0x34'),_0x425689[_0x9640('0x35')]),_0x9640('0x5f'),this[_0x9640('0x9')][_0x425689[_0x9640('0x26')]][_0x4a6784]);}}}}}}catch(_0x504d11){logger[_0x9640('0x37')]('[%s][voiceAgentReport][agentcomplete]',_0x425689[_0x9640('0x26')],util['inspect'](_0x504d11,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9640('0x60')]=function(_0xeb7c0b){try{if(this[_0x9640('0x22')](_0xeb7c0b)){logger['debug'](_0x9640('0x61'),_0xeb7c0b[_0x9640('0x26')],util[_0x9640('0x28')](_0xeb7c0b,{'showHidden':![],'depth':null}));this['addVariable'](_0xeb7c0b[_0x9640('0x26')],_['keys'](_0xeb7c0b[_0x9640('0x62')])[0x0],_0xeb7c0b[_0x9640('0x63')]);if(this[_0x9640('0x9')][_0xeb7c0b[_0x9640('0x26')]]){for(var _0x458fa4 in this[_0x9640('0x9')][_0xeb7c0b[_0x9640('0x26')]]){if(this[_0x9640('0x9')][_0xeb7c0b[_0x9640('0x26')]][_0x9640('0x38')](_0x458fa4)){logger[_0x9640('0x24')](_0x9640('0x64'),_0xeb7c0b[_0x9640('0x26')],_0x458fa4,_['keys'](_0xeb7c0b[_0x9640('0x62')])[0x0],_0xeb7c0b[_0x9640('0x63')]);if(_[_0x9640('0x23')](this[_0x9640('0x9')][_0xeb7c0b['uniqueid']][_0x458fa4][_0x9640('0xc')])){this[_0x9640('0x9')][_0xeb7c0b[_0x9640('0x26')]][_0x458fa4][_0x9640('0xc')]={};}this[_0x9640('0x9')][_0xeb7c0b['uniqueid']][_0x458fa4][_0x9640('0xc')]=this[_0x9640('0xc')][_0xeb7c0b['uniqueid']];}}}}}catch(_0x14effb){logger[_0x9640('0x37')](_0x9640('0x65'),_0xeb7c0b[_0x9640('0x26')],util[_0x9640('0x28')](_0x14effb,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9640('0x21')][_0x9640('0x66')]=function(_0x241df9,_0x3ca8c9,_0x35df74){var _0x5b2cee=[_0x9640('0x67'),_0x9640('0x68'),_0x9640('0x69'),_0x9640('0x6a'),_0x9640('0x6b'),_0x9640('0x6c'),_0x9640('0x6d'),_0x9640('0x6e'),_0x9640('0x6f'),'sipuri',_0x9640('0x70'),_0x9640('0x71'),_0x9640('0x72'),'memberdynamic',_0x9640('0x73'),_0x9640('0x74'),'membername',_0x9640('0x75'),'memberrealtime'];if(!_[_0x9640('0x76')](_0x3ca8c9)&&!_[_0x9640('0x77')](_0x5b2cee,_0x3ca8c9)){if(_[_0x9640('0x23')](this[_0x9640('0xc')][_0x241df9])){this[_0x9640('0xc')][_0x241df9]={};}this[_0x9640('0xc')][_0x241df9][_0x3ca8c9]=_0x35df74;}};VoiceAgentReport[_0x9640('0x21')][_0x9640('0x78')]=function(_0x33c8a0){try{if(this[_0x9640('0x22')](_0x33c8a0)){logger['debug'](_0x9640('0x79'),_0x33c8a0['uniqueid'],util[_0x9640('0x28')](_0x33c8a0,{'showHidden':![],'depth':null}));if(this[_0x9640('0x9')][_0x33c8a0[_0x9640('0x26')]]){for(var _0x25e3fa in this[_0x9640('0x9')][_0x33c8a0['uniqueid']]){if(this[_0x9640('0x9')][_0x33c8a0['uniqueid']][_0x9640('0x38')](_0x25e3fa)){if(this[_0x9640('0x9')][_0x33c8a0[_0x9640('0x26')]][_0x25e3fa]['reason']==_0x9640('0x5a')&&this[_0x9640('0x9')][_0x33c8a0[_0x9640('0x26')]][_0x25e3fa][_0x9640('0x15')]){logger[_0x9640('0x24')]('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x33c8a0[_0x9640('0x26')],_0x25e3fa);this[_0x9640('0x9')][_0x33c8a0[_0x9640('0x26')]][_0x25e3fa]['agentcompleteAt']=moment()[_0x9640('0x2a')](_0x9640('0x3a'));}}}logger[_0x9640('0x27')](_0x9640('0x7a'),_0x33c8a0['uniqueid'],util[_0x9640('0x28')](_[_0x9640('0x7b')](this['channels'][_0x33c8a0['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x9640('0x20')](_0x9640('0x7c'),_[_0x9640('0x7b')](this['channels'][_0x33c8a0[_0x9640('0x26')]]));delete this[_0x9640('0x9')][_0x33c8a0[_0x9640('0x26')]];}if(this[_0x9640('0xc')][_0x33c8a0['uniqueid']]){delete this[_0x9640('0xc')][_0x33c8a0['uniqueid']];}}}catch(_0x3c67a){logger[_0x9640('0x37')](_0x9640('0x7d'),_0x33c8a0['uniqueid'],util[_0x9640('0x28')](_0x3c67a,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9640('0x21')][_0x9640('0x1d')]=function(_0x1c31c6){try{if(this['isNotNull'](_0x1c31c6)){logger[_0x9640('0x27')]('[%s][voiceAgentReport][attendedtransfer]\x20event:',_0x1c31c6[_0x9640('0x26')],util[_0x9640('0x28')](_0x1c31c6,{'showHidden':![],'depth':null}));if(this[_0x9640('0x9')][_0x1c31c6['transfereeuniqueid']]){for(var _0x2eab63 in this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x7e')]]){if(this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x7e')]][_0x9640('0x38')](_0x2eab63)){if(_0x1c31c6[_0x9640('0x7f')]===_0x2eab63){logger[_0x9640('0x24')](_0x9640('0x80'),_0x1c31c6[_0x9640('0x26')],this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x7e')]][_0x2eab63][_0x9640('0x35')],_0x2eab63);var _0x40e42b=moment();this['channels'][_0x1c31c6[_0x9640('0x7e')]][_0x2eab63]['agentcomplete']=!![];this[_0x9640('0x9')][_0x1c31c6['transfereeuniqueid']][_0x2eab63][_0x9640('0x59')]=moment()['format'](_0x9640('0x3a'));this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x7e')]][_0x2eab63]['lastevent']='complete';this['channels'][_0x1c31c6[_0x9640('0x7e')]][_0x2eab63]['reason']='transfer';this['channels'][_0x1c31c6[_0x9640('0x7e')]][_0x2eab63][_0x9640('0x5b')]=_0x40e42b['diff'](this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x7e')]][_0x2eab63][_0x9640('0x57')],'seconds');}}}}if(this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x81')]]){var _0x1e9cb2=this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x81')]];this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x81')]]=this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x7e')]];this[_0x9640('0x9')][_0x1c31c6[_0x9640('0x7e')]]=_0x1e9cb2;}}}catch(_0x68ccac){logger[_0x9640('0x37')](_0x9640('0x82'),_0x1c31c6[_0x9640('0x26')],util[_0x9640('0x28')](_0x68ccac,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9640('0x1f')]=function(_0x175f0f){try{if(this[_0x9640('0x22')](_0x175f0f)){logger['debug'](_0x9640('0x83'),_0x175f0f[_0x9640('0x26')],util[_0x9640('0x28')](_0x175f0f,{'showHidden':![],'depth':null}));if(this[_0x9640('0x9')][_0x175f0f[_0x9640('0x7e')]]){for(var _0x5b6dba in this['channels'][_0x175f0f[_0x9640('0x7e')]]){if(this['channels'][_0x175f0f[_0x9640('0x7e')]][_0x9640('0x38')](_0x5b6dba)){if(_0x175f0f['transfereruniqueid']===_0x5b6dba){logger[_0x9640('0x24')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x175f0f['uniqueid'],this[_0x9640('0x9')][_0x175f0f[_0x9640('0x7e')]][_0x5b6dba][_0x9640('0x35')],_0x5b6dba);var _0x260d70=moment();this[_0x9640('0x9')][_0x175f0f[_0x9640('0x7e')]][_0x5b6dba][_0x9640('0x15')]=!![];this[_0x9640('0x9')][_0x175f0f['transfereeuniqueid']][_0x5b6dba][_0x9640('0x59')]=_0x260d70;this[_0x9640('0x9')][_0x175f0f[_0x9640('0x7e')]][_0x5b6dba][_0x9640('0x3f')]=_0x9640('0x84');this[_0x9640('0x9')][_0x175f0f[_0x9640('0x7e')]][_0x5b6dba][_0x9640('0x4b')]=_0x9640('0x5a');this[_0x9640('0x9')][_0x175f0f[_0x9640('0x7e')]][_0x5b6dba][_0x9640('0x5b')]=_0x260d70[_0x9640('0x85')](this[_0x9640('0x9')][_0x175f0f[_0x9640('0x7e')]][_0x5b6dba][_0x9640('0x57')],'seconds');}}}}}}catch(_0x5c5939){logger[_0x9640('0x37')](_0x9640('0x86'),_0x175f0f[_0x9640('0x26')],util[_0x9640('0x28')](_0x5c5939,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9640('0x21')]['syncMusicOnHoldStart']=function(_0xd7da6){var _0x351d78='';try{if(this['isNotNull'](_0xd7da6)){logger[_0x9640('0x27')](_0x9640('0x87'),_0xd7da6[_0x9640('0x26')],util[_0x9640('0x28')](_0xd7da6,{'showHidden':![],'depth':null}));if(_0xd7da6[_0x9640('0x88')]){_0x351d78=_0xd7da6[_0x9640('0x88')][_0x9640('0x89')](0x0,_0xd7da6[_0x9640('0x88')]['lastIndexOf']('-'));if(this[_0x9640('0xb')][_0x351d78]){logger[_0x9640('0x24')](_0x9640('0x8a'),_0xd7da6[_0x9640('0x26')],_0x351d78);this[_0x9640('0xb')][_0x351d78][_0x9640('0x8b')]=!![];}}}}catch(_0x592e29){logger[_0x9640('0x37')]('[%s][voiceAgentReport][musiconholdstart]',_0xd7da6[_0x9640('0x26')],util[_0x9640('0x28')](_0x592e29,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9640('0x21')][_0x9640('0x1b')]=function(_0x165c72){var _0x4cfce1='';try{if(this[_0x9640('0x22')](_0x165c72)){logger['debug'](_0x9640('0x8c'),_0x165c72[_0x9640('0x26')],util[_0x9640('0x28')](_0x165c72,{'showHidden':![],'depth':null}));if(_0x165c72[_0x9640('0x88')]){_0x4cfce1=_0x165c72[_0x9640('0x88')]['substring'](0x0,_0x165c72[_0x9640('0x88')][_0x9640('0x8d')]('-'));if(this[_0x9640('0xb')][_0x4cfce1]){logger['info'](_0x9640('0x8e'),_0x165c72[_0x9640('0x26')],_0x4cfce1);this[_0x9640('0xb')][_0x4cfce1][_0x9640('0x8b')]=![];}}}}catch(_0x3f7364){logger[_0x9640('0x37')](_0x9640('0x8f'),_0x165c72[_0x9640('0x26')],util[_0x9640('0x28')](_0x3f7364,{'showHidden':![],'depth':null}));}};module[_0x9640('0x90')]=VoiceAgentReport;
\ No newline at end of file
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_0x39780b=function(_0x260d57){while(--_0x260d57){_0x583998['push'](_0x583998['shift']());}};_0x39780b(++_0x49c395);}(_0x4062,0x1d9));var _0x2406=function(_0x1d7695,_0x516a29){_0x1d7695=_0x1d7695-0x0;var _0x1d8397=_0x4062[_0x1d7695];return _0x1d8397;};'use strict';var _=require(_0x2406('0x0'));var moment=require(_0x2406('0x1'));var util=require(_0x2406('0x2'));var Redis=require(_0x2406('0x3'));var config=require(_0x2406('0x4'));var logger=require('../../../config/logger')(_0x2406('0x5'));var ami=require(_0x2406('0x6'));config[_0x2406('0x7')]=_[_0x2406('0x8')](config[_0x2406('0x7')],{'host':_0x2406('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2406('0x7')]));function VoiceAgentReport(_0x3a079a){this[_0x2406('0xa')]={};this[_0x2406('0xb')]=_0x3a079a['channels'];this['voiceQueues']=_0x3a079a[_0x2406('0xc')];this[_0x2406('0xd')]=_0x3a079a[_0x2406('0xd')];this[_0x2406('0xe')]={};ami['on'](_0x2406('0xf'),this[_0x2406('0x10')][_0x2406('0x11')](this));ami['on']('agentconnect',this[_0x2406('0x12')][_0x2406('0x11')](this));ami['on'](_0x2406('0x13'),this[_0x2406('0x14')]['bind'](this));ami['on']('queuecallerabandon',this[_0x2406('0x15')]['bind'](this));ami['on'](_0x2406('0x16'),this[_0x2406('0x17')]['bind'](this));ami['on'](_0x2406('0x18'),this[_0x2406('0x19')][_0x2406('0x11')](this));ami['on'](_0x2406('0x1a'),this[_0x2406('0x1b')]['bind'](this));ami['on'](_0x2406('0x1c'),this[_0x2406('0x1d')]['bind'](this));ami['on'](_0x2406('0x1e'),this[_0x2406('0x1f')][_0x2406('0x11')](this));ami['on'](_0x2406('0x20'),this[_0x2406('0x21')][_0x2406('0x11')](this));ami['on']('blindtransfer',this[_0x2406('0x22')][_0x2406('0x11')](this));}VoiceAgentReport[_0x2406('0x23')][_0x2406('0x24')]=function(_0xc24b69,_0x562af7,_0x273c18){io['to'](_0xc24b69)['emit'](_0x562af7,_0x273c18);};VoiceAgentReport[_0x2406('0x23')]['isNotNull']=function(_0x1cd5df){return _0x1cd5df!==null&&!_[_0x2406('0x25')](_0x1cd5df);};VoiceAgentReport['prototype'][_0x2406('0x10')]=function(_0x47a51e){try{if(this['isNotNull'](_0x47a51e)){logger[_0x2406('0x26')](_0x2406('0x27'),_0x47a51e['uniqueid'],_0x47a51e['membername'],_0x47a51e[_0x2406('0x28')]);logger['debug'](_0x2406('0x29'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x47a51e,{'showHidden':![],'depth':null}));if(_[_0x2406('0x25')](this['channels'][_0x47a51e['uniqueid']])){this['channels'][_0x47a51e[_0x2406('0x2a')]]={};}if(_['isUndefined'](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]])){this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]={'agentcalledAt':moment()[_0x2406('0x2c')](_0x2406('0x2d')),'lastevent':_0x2406('0x2e'),'mandatoryDisposition':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e[_0x2406('0x2f')]][_0x2406('0x30')]||![]:![],'type':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e['queue']]['type']||'inbound':'inbound','variables':this[_0x2406('0xe')][_0x47a51e[_0x2406('0x2a')]],'motionChannel':_0x2406('0x31')};}_[_0x2406('0x32')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],_['omit'](_0x47a51e,[_0x2406('0x33'),_0x2406('0x34')]));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x35'),this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]);var _0x4c6ba8={'id':this['agents'][_0x47a51e[_0x2406('0x36')]]['id'],'calleridnum':this[_0x2406('0xa')][_0x47a51e['uniqueid']][_0x47a51e['destuniqueid']][_0x2406('0x37')],'queue':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0x2f')],'variables':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0xe')]};logger[_0x2406('0x38')](_0x2406('0x39'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x4c6ba8,{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x47a51e['membername']),_0x2406('0x3b'),_0x4c6ba8);}}catch(_0x2a894b){logger['error'](_0x2406('0x3c'),_0x47a51e['uniqueid'],util[_0x2406('0x2b')](_0x2a894b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x12')]=function(_0x3680a5){try{if(this[_0x2406('0x3d')](_0x3680a5)){if(this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){logger[_0x2406('0x38')](_0x2406('0x3e'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3680a5,{'showHidden':![],'depth':null}));for(var _0x145224 in this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){if(this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x2406('0x3f')](_0x145224)){if(_0x3680a5[_0x2406('0x28')]===_0x145224){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x3680a5[_0x2406('0x2a')],_0x3680a5['membername'],_0x3680a5['destuniqueid']);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x40')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x41')]=_0x3680a5['connectedlinename'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x42')]=_0x3680a5['connectedlinenum'];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x43')]=_0x3680a5[_0x2406('0x43')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['destchannelstatedesc']=_0x3680a5[_0x2406('0x44')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x45')]=_0x3680a5[_0x2406('0x45')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]='connect';if(this[_0x2406('0xb')][this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x2a')]]){var _0x5c26c8=this[_0x2406('0xb')][this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['uniqueid']]['routealias'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['routealias']=_0x5c26c8;_0x3680a5['routealias']=_0x5c26c8;}_[_0x2406('0x32')](this[_0x2406('0xd')][_0x3680a5['interface']],_['pick'](_0x3680a5,[_0x2406('0x2f'),_0x2406('0x47'),'routealias']));logger[_0x2406('0x38')](_0x2406('0x48'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')]('custom:agentconnect',this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));this[_0x2406('0x24')](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x3680a5[_0x2406('0x49')]),_0x2406('0x4a'),this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);}else if(!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['agentcomplete']){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x3680a5[_0x2406('0x2a')],this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x49')],_0x145224);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]=!![];this['channels'][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x4b')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4c')]=_0x3680a5[_0x2406('0x28')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4d')]=_0x3680a5[_0x2406('0x49')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]=_0x2406('0x4e');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4f')]=_0x2406('0x4e');logger[_0x2406('0x38')](_0x2406('0x50'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x51'),this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224]);}}}}}}catch(_0x2c9d77){logger[_0x2406('0x52')](_0x2406('0x53'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2c9d77,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')]['syncAgentRingNoAnswer']=function(_0x5737cc){try{if(this[_0x2406('0x3d')](_0x5737cc)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5737cc['uniqueid'],util[_0x2406('0x2b')](_0x5737cc,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]]&&this['channels'][_0x5737cc['uniqueid']][_0x5737cc['destuniqueid']]){logger[_0x2406('0x26')](_0x2406('0x54'),_0x5737cc[_0x2406('0x2a')],_0x5737cc[_0x2406('0x49')],_0x5737cc[_0x2406('0x28')]);this['channels'][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x13')]=!![];this['channels'][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]][_0x2406('0x4b')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x46')]=_0x2406('0x55');this[_0x2406('0xa')][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]]['reason']='rejected';logger['debug'](_0x2406('0x56'),_0x5737cc[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x57'),this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]]);}}}catch(_0x22547c){logger[_0x2406('0x52')](_0x2406('0x58'),_0x5737cc[_0x2406('0x2a')],util['inspect'](_0x22547c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x15')]=function(_0x2e32f7){try{if(this[_0x2406('0x3d')](_0x2e32f7)){logger[_0x2406('0x38')](_0x2406('0x59'),_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2e32f7,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2e32f7['uniqueid']]){for(var _0x522b3a in this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]]){if(this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x522b3a)&&!this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x2e32f7['uniqueid'],this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['membername'],_0x522b3a);this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]=!![];this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x4b')]=moment()[_0x2406('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x46')]='abandoned';this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['reason']=_0x2406('0x5a');logger[_0x2406('0x38')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x5b'),this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a]);}}}}}catch(_0x3054db){logger[_0x2406('0x52')]('[%s][voiceAgentReport][queuecallerabandon]',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3054db,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentComplete']=function(_0x523aa7){try{if(this['isNotNull'](_0x523aa7)){logger[_0x2406('0x38')](_0x2406('0x5c'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x523aa7,{'showHidden':![],'depth':null}));if(this['channels'][_0x523aa7[_0x2406('0x2a')]]){for(var _0x3a2a11 in this['channels'][_0x523aa7['uniqueid']]){if(this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x3a2a11)){if(this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x40')]&&!this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x523aa7[_0x2406('0x2a')],this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x49')],_0x3a2a11);this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x46')]='complete';this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x4f')]=_0x523aa7[_0x2406('0x4f')]==_0x2406('0x5d')?_0x2406('0x5e'):_0x523aa7[_0x2406('0x4f')];this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x5f')]=_0x523aa7[_0x2406('0x5f')];if(this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]]&&this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]][_0x2406('0x60')]){this['channels'][_0x523aa7['uniqueid']][_0x3a2a11]['acwtime']=this['voiceQueues'][_0x523aa7['queue']][_0x2406('0x61')];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentacw']=!![];}this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]]=_['omit'](this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]],[_0x2406('0x2f'),_0x2406('0x47')]);logger[_0x2406('0x38')](_0x2406('0x62'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x63'),this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11]);logger[_0x2406('0x38')](_0x2406('0x64'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')]({'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x523aa7[_0x2406('0x49')]),_0x2406('0x66'),{'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]});}}}}}}catch(_0x2d9883){logger['error'](_0x2406('0x67'),_0x523aa7[_0x2406('0x2a')],util['inspect'](_0x2d9883,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x19')]=function(_0x396d66){try{if(this[_0x2406('0x3d')](_0x396d66)){logger['debug']('[%s][voiceAgentReport][varset]\x20event:',_0x396d66[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x396d66,{'showHidden':![],'depth':null}));this['addVariable'](_0x396d66[_0x2406('0x2a')],_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(this['channels'][_0x396d66[_0x2406('0x2a')]]){for(var _0x44d5db in this[_0x2406('0xa')][_0x396d66['uniqueid']]){if(this['channels'][_0x396d66[_0x2406('0x2a')]][_0x2406('0x3f')](_0x44d5db)){logger[_0x2406('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x396d66[_0x2406('0x2a')],_0x44d5db,_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(_['isUndefined'](this['channels'][_0x396d66['uniqueid']][_0x44d5db][_0x2406('0xe')])){this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db][_0x2406('0xe')]={};}this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db]['variables']=this[_0x2406('0xe')][_0x396d66['uniqueid']];}}}}}catch(_0x278d22){logger[_0x2406('0x52')]('[%s][voiceAgentReport][varset]',_0x396d66['uniqueid'],util[_0x2406('0x2b')](_0x278d22,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x6b')]=function(_0x645852,_0x1d0394,_0x42031d){var _0x5325cd=[_0x2406('0x6c'),_0x2406('0x6d'),_0x2406('0x6e'),'rtpaudioqosjitterbridged',_0x2406('0x6f'),_0x2406('0x70'),'rtpaudioqosrtt',_0x2406('0x71'),_0x2406('0x72'),'sipuri',_0x2406('0x73'),_0x2406('0x74'),_0x2406('0x75'),_0x2406('0x76'),_0x2406('0x77'),_0x2406('0x78'),_0x2406('0x49'),_0x2406('0x79'),_0x2406('0x7a')];if(!_[_0x2406('0x7b')](_0x1d0394)&&!_[_0x2406('0x7c')](_0x5325cd,_0x1d0394)){if(_[_0x2406('0x25')](this[_0x2406('0xe')][_0x645852])){this[_0x2406('0xe')][_0x645852]={};}this[_0x2406('0xe')][_0x645852][_0x1d0394]=_0x42031d;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x80a0d4){try{if(this[_0x2406('0x3d')](_0x80a0d4)){logger[_0x2406('0x38')](_0x2406('0x7d'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x80a0d4,{'showHidden':![],'depth':null}));if(this['channels'][_0x80a0d4[_0x2406('0x2a')]]){for(var _0x20c9e0 in this['channels'][_0x80a0d4[_0x2406('0x2a')]]){if(this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x2406('0x3f')](_0x20c9e0)){if(this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x4f')]==_0x2406('0x5d')&&this['channels'][_0x80a0d4['uniqueid']][_0x20c9e0]['agentcomplete']){logger[_0x2406('0x26')](_0x2406('0x7e'),_0x80a0d4['uniqueid'],_0x20c9e0);this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x7f')]=moment()['format'](_0x2406('0x2d'));}}}logger['debug'](_0x2406('0x80'),_0x80a0d4[_0x2406('0x2a')],util[_0x2406('0x2b')](_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]),{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x82'),_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]));delete this[_0x2406('0xa')][_0x80a0d4['uniqueid']];}if(this['variables'][_0x80a0d4[_0x2406('0x2a')]]){delete this[_0x2406('0xe')][_0x80a0d4[_0x2406('0x2a')]];}}}catch(_0x15e0b3){logger[_0x2406('0x52')](_0x2406('0x83'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x15e0b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x21')]=function(_0x2d9817){try{if(this['isNotNull'](_0x2d9817)){logger[_0x2406('0x38')](_0x2406('0x84'),_0x2d9817['uniqueid'],util[_0x2406('0x2b')](_0x2d9817,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){for(var _0x53c0a5 in this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]['hasOwnProperty'](_0x53c0a5)){if(_0x2d9817[_0x2406('0x86')]===_0x53c0a5){logger['info'](_0x2406('0x87'),_0x2d9817[_0x2406('0x2a')],this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x49')],_0x53c0a5);var _0x2b59e8=moment();this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x16')]=!![];this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x46')]='complete';this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x4f')]=_0x2406('0x5d');this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x5f')]=_0x2b59e8['diff'](this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x40')],_0x2406('0x88'));}}}}if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]){var _0x5a35c7=this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]];this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]=this['channels'][_0x2d9817['transfereeuniqueid']];this['channels'][_0x2d9817['transfereeuniqueid']]=_0x5a35c7;}}}catch(_0x2d5094){logger[_0x2406('0x52')]('[%s][voiceAgentReport][attendedtransfer]',_0x2d9817[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2d5094,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x22')]=function(_0x49671e){try{if(this[_0x2406('0x3d')](_0x49671e)){logger[_0x2406('0x38')](_0x2406('0x8a'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x49671e,{'showHidden':![],'depth':null}));if(this['channels'][_0x49671e[_0x2406('0x85')]]){for(var _0x29fb43 in this[_0x2406('0xa')][_0x49671e['transfereeuniqueid']]){if(this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]]['hasOwnProperty'](_0x29fb43)){if(_0x49671e['transfereruniqueid']===_0x29fb43){logger[_0x2406('0x26')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x49671e['uniqueid'],this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x49')],_0x29fb43);var _0x5c582e=moment();this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x7f')]=_0x5c582e;this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['lastevent']=_0x2406('0x8b');this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['reason']=_0x2406('0x5d');this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x5f')]=_0x5c582e[_0x2406('0x8c')](this['channels'][_0x49671e['transfereeuniqueid']][_0x29fb43]['agentconnectAt'],_0x2406('0x88'));}}}}}}catch(_0x18f205){logger[_0x2406('0x52')](_0x2406('0x8d'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x18f205,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x5acb8b){var _0x2b0f02='';try{if(this[_0x2406('0x3d')](_0x5acb8b)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x5acb8b[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5acb8b,{'showHidden':![],'depth':null}));if(_0x5acb8b[_0x2406('0x8e')]){_0x2b0f02=_0x5acb8b[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5acb8b['channel'][_0x2406('0x90')]('-'));if(this[_0x2406('0xd')][_0x2b0f02]){logger[_0x2406('0x26')](_0x2406('0x91'),_0x5acb8b['uniqueid'],_0x2b0f02);this[_0x2406('0xd')][_0x2b0f02]['onhold']=!![];}}}}catch(_0x1d0e0e){logger[_0x2406('0x52')](_0x2406('0x92'),_0x5acb8b['uniqueid'],util['inspect'](_0x1d0e0e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x1f')]=function(_0x5ad1c7){var _0x496f10='';try{if(this['isNotNull'](_0x5ad1c7)){logger['debug'](_0x2406('0x93'),_0x5ad1c7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5ad1c7,{'showHidden':![],'depth':null}));if(_0x5ad1c7['channel']){_0x496f10=_0x5ad1c7[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5ad1c7[_0x2406('0x8e')]['lastIndexOf']('-'));if(this[_0x2406('0xd')][_0x496f10]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x5ad1c7['uniqueid'],_0x496f10);this['agents'][_0x496f10][_0x2406('0x94')]=![];}}}}catch(_0x1a39c5){logger[_0x2406('0x52')](_0x2406('0x95'),_0x5ad1c7[_0x2406('0x2a')],util['inspect'](_0x1a39c5,{'showHidden':![],'depth':null}));}};module[_0x2406('0x96')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff