// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
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VoiceAgentReport(_0x189830){this[_0x9884('0xb')]={};this[_0x9884('0xc')]=_0x189830['voiceQueues'];this[_0x9884('0xd')]=_0x189830[_0x9884('0xd')];this['variables']={};ami['on']('agentcalled',this[_0x9884('0xe')][_0x9884('0xf')](this));ami['on']('agentconnect',this['syncAgentConnect'][_0x9884('0xf')](this));ami['on'](_0x9884('0x10'),this[_0x9884('0x11')][_0x9884('0xf')](this));ami['on'](_0x9884('0x12'),this[_0x9884('0x13')][_0x9884('0xf')](this));ami['on'](_0x9884('0x14'),this[_0x9884('0x15')][_0x9884('0xf')](this));ami['on'](_0x9884('0x16'),this[_0x9884('0x17')]['bind'](this));ami['on'](_0x9884('0x18'),this['syncHangup'][_0x9884('0xf')](this));ami['on'](_0x9884('0x19'),this[_0x9884('0x1a')]['bind'](this));ami['on'](_0x9884('0x1b'),this['syncMusicOnHoldStop']['bind'](this));ami['on'](_0x9884('0x1c'),this[_0x9884('0x1d')][_0x9884('0xf')](this));ami['on'](_0x9884('0x1e'),this[_0x9884('0x1f')]['bind'](this));}VoiceAgentReport[_0x9884('0x20')][_0x9884('0x21')]=function(_0x44ec23,_0x532d92,_0x20985b){io['to'](_0x44ec23)[_0x9884('0x21')](_0x532d92,_0x20985b);};VoiceAgentReport[_0x9884('0x20')][_0x9884('0x22')]=function(_0x11612e){return 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if(!this[_0x9884('0xb')][_0x4f7297['uniqueid']][_0x3d35ba][_0x9884('0x10')]&&!this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x14')]){logger[_0x9884('0x23')](_0x9884('0x49'),_0x4f7297[_0x9884('0x25')],this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x26')],_0x3d35ba);this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x10')]=!![];this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x4a')]=moment()[_0x9884('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x4b')]=_0x4f7297[_0x9884('0x27')];this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x4c')]=_0x4f7297[_0x9884('0x26')];this[_0x9884('0xb')][_0x4f7297['uniqueid']][_0x3d35ba][_0x9884('0x44')]=_0x9884('0x4d');this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x4e')]='answered_elsewhere';logger[_0x9884('0x28')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:',_0x4f7297[_0x9884('0x25')],util[_0x9884('0x2a')](this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba],{'showHidden':![],'depth':null}));ami[_0x9884('0x21')](_0x9884('0x4f'),this['channels'][_0x4f7297[_0x9884('0x25')]][_0x3d35ba]);}}}}}}catch(_0x2c8e7c){logger[_0x9884('0x50')](_0x9884('0x51'),_0x4f7297[_0x9884('0x25')],util['inspect'](_0x2c8e7c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')]['syncAgentRingNoAnswer']=function(_0x6454c0){try{if(this[_0x9884('0x22')](_0x6454c0)){logger[_0x9884('0x28')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x6454c0['uniqueid'],util[_0x9884('0x2a')](_0x6454c0,{'showHidden':![],'depth':null}));if(this['channels'][_0x6454c0[_0x9884('0x25')]]&&this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]]){logger['info']('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x6454c0['uniqueid'],_0x6454c0[_0x9884('0x26')],_0x6454c0['destuniqueid']);this['channels'][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]]['agentringnoanswer']=!![];this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]][_0x9884('0x4a')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]][_0x9884('0x44')]=_0x9884('0x52');this[_0x9884('0xb')][_0x6454c0['uniqueid']][_0x6454c0[_0x9884('0x27')]][_0x9884('0x4e')]='rejected';logger[_0x9884('0x28')](_0x9884('0x53'),_0x6454c0[_0x9884('0x25')],util[_0x9884('0x2a')](this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]],{'showHidden':![],'depth':null}));ami[_0x9884('0x21')](_0x9884('0x54'),this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]]);}}}catch(_0x475fb1){logger[_0x9884('0x50')](_0x9884('0x55'),_0x6454c0[_0x9884('0x25')],util[_0x9884('0x2a')](_0x475fb1,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')][_0x9884('0x13')]=function(_0x21137f){try{if(this[_0x9884('0x22')](_0x21137f)){logger[_0x9884('0x28')](_0x9884('0x56'),_0x21137f['uniqueid'],util[_0x9884('0x2a')](_0x21137f,{'showHidden':![],'depth':null}));if(this['channels'][_0x21137f[_0x9884('0x25')]]){for(var 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this[_0x9884('0xb')][_0x21137f['uniqueid']]){if(this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x9884('0x57')](_0x36f9d7)&&!this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x10')]&&!this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7]['agentcomplete']){logger[_0x9884('0x23')](_0x9884('0x58'),_0x21137f[_0x9884('0x25')],this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x26')],_0x36f9d7);this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x10')]=!![];this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x4a')]=moment()[_0x9884('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x44')]='abandoned';this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x4e')]='abandoned';logger[_0x9884('0x28')](_0x9884('0x59'),_0x21137f['uniqueid'],util[_0x9884('0x2a')](this[_0x9884('0xb')][_0x21137f['uniqueid']][_0x36f9d7],{'showHidden':![],'depth':null}));ami[_0x9884('0x21')]('custom:agentqueuecallerabandon',this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7]);}}}}}catch(_0x3d7c37){logger[_0x9884('0x50')](_0x9884('0x5a'),_0x21137f[_0x9884('0x25')],util['inspect'](_0x3d7c37,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')]['syncAgentComplete']=function(_0x4556ce){try{if(this[_0x9884('0x22')](_0x4556ce)){logger[_0x9884('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x4556ce[_0x9884('0x25')],util[_0x9884('0x2a')](_0x4556ce,{'showHidden':![],'depth':null}));if(this[_0x9884('0xb')][_0x4556ce['uniqueid']]){for(var 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this[_0x9884('0xb')][_0x4556ce['uniqueid']]){if(this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]]['hasOwnProperty'](_0x439811)){if(this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x5b')]&&!this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x14')]){logger[_0x9884('0x23')](_0x9884('0x5c'),_0x4556ce[_0x9884('0x25')],this[_0x9884('0xb')][_0x4556ce['uniqueid']][_0x439811][_0x9884('0x26')],_0x439811);this[_0x9884('0xb')][_0x4556ce['uniqueid']][_0x439811][_0x9884('0x14')]=!![];this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811]['agentcompleteAt']=moment()[_0x9884('0x2c')](_0x9884('0x2d'));this[_0x9884('0xb')][_0x4556ce['uniqueid']][_0x439811][_0x9884('0x44')]='complete';this['channels'][_0x4556ce['uniqueid']][_0x439811][_0x9884('0x4e')]=_0x4556ce['reason']==_0x9884('0x5d')?_0x9884('0x5e'):_0x4556ce[_0x9884('0x4e')];this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x5f')]=_0x4556ce[_0x9884('0x5f')];if(this[_0x9884('0xc')][_0x4556ce[_0x9884('0x2f')]]&&this['voiceQueues'][_0x4556ce[_0x9884('0x2f')]][_0x9884('0x60')]){this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x61')]=this['voiceQueues'][_0x4556ce[_0x9884('0x2f')]][_0x9884('0x62')];this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x63')]=!![];}this[_0x9884('0xd')][_0x4556ce[_0x9884('0x45')]]=_[_0x9884('0x35')](this['agents'][_0x4556ce[_0x9884('0x45')]],[_0x9884('0x2f'),'destconnectedlinenum']);logger[_0x9884('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x4556ce[_0x9884('0x25')],util['inspect'](this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811],{'showHidden':![],'depth':null}));ami[_0x9884('0x21')]('custom:agentcomplete',this[_0x9884('0xb')][_0x4556ce['uniqueid']][_0x439811]);logger[_0x9884('0x28')](_0x9884('0x64'),_0x4556ce[_0x9884('0x25')],util[_0x9884('0x2a')](this['channels'][_0x4556ce[_0x9884('0x25')]][_0x439811],{'showHidden':![],'depth':null}));this[_0x9884('0x21')](util[_0x9884('0x2c')]('user:%s',_0x4556ce['membername']),_0x9884('0x65'),this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811]);}}}}}}catch(_0x19b9df){logger[_0x9884('0x50')](_0x9884('0x66'),_0x4556ce['uniqueid'],util['inspect'](_0x19b9df,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')][_0x9884('0x17')]=function(_0x1919f7){try{if(this[_0x9884('0x22')](_0x1919f7)){logger[_0x9884('0x28')](_0x9884('0x67'),_0x1919f7[_0x9884('0x25')],util[_0x9884('0x2a')](_0x1919f7,{'showHidden':![],'depth':null}));this[_0x9884('0x68')](_0x1919f7[_0x9884('0x25')],_['keys'](_0x1919f7[_0x9884('0x69')])[0x0],_0x1919f7['value']);if(this[_0x9884('0xb')][_0x1919f7[_0x9884('0x25')]]){for(var _0x4e2c7f in this[_0x9884('0xb')][_0x1919f7[_0x9884('0x25')]]){if(this['channels'][_0x1919f7[_0x9884('0x25')]][_0x9884('0x57')](_0x4e2c7f)){logger['info']('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x1919f7[_0x9884('0x25')],_0x4e2c7f,_['keys'](_0x1919f7['variable'])[0x0],_0x1919f7[_0x9884('0x6a')]);if(_['isUndefined'](this[_0x9884('0xb')][_0x1919f7[_0x9884('0x25')]][_0x4e2c7f]['variables'])){this['channels'][_0x1919f7[_0x9884('0x25')]][_0x4e2c7f][_0x9884('0x33')]={};}this['channels'][_0x1919f7['uniqueid']][_0x4e2c7f][_0x9884('0x33')]=this['variables'][_0x1919f7['uniqueid']];}}}}}catch(_0x51e89b){logger[_0x9884('0x50')](_0x9884('0x6b'),_0x1919f7[_0x9884('0x25')],util[_0x9884('0x2a')](_0x51e89b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')][_0x9884('0x68')]=function(_0x5e9429,_0x343f9a,_0x5c1ffc){var _0x354a77=[_0x9884('0x6c'),_0x9884('0x6d'),_0x9884('0x6e'),'rtpaudioqosjitterbridged',_0x9884('0x6f'),_0x9884('0x70'),'rtpaudioqosrtt',_0x9884('0x71'),_0x9884('0x72'),_0x9884('0x73'),_0x9884('0x74'),_0x9884('0x75'),_0x9884('0x76'),_0x9884('0x77'),_0x9884('0x78'),_0x9884('0x79'),'membername','memberpenalty','memberrealtime'];if(!_[_0x9884('0x7a')](_0x343f9a)&&!_['includes'](_0x354a77,_0x343f9a)){if(_['isUndefined'](this[_0x9884('0x33')][_0x5e9429])){this[_0x9884('0x33')][_0x5e9429]={};}this[_0x9884('0x33')][_0x5e9429][_0x343f9a]=_0x5c1ffc;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x16e0f9){try{if(this['isNotNull'](_0x16e0f9)){logger['debug']('[%s][voiceAgentReport][hangup]\x20event:',_0x16e0f9['uniqueid'],util['inspect'](_0x16e0f9,{'showHidden':![],'depth':null}));if(this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]]){for(var _0x528f68 in this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]]){if(this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]][_0x9884('0x57')](_0x528f68)){if(this[_0x9884('0xb')][_0x16e0f9['uniqueid']][_0x528f68][_0x9884('0x4e')]==_0x9884('0x5d')&&this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]][_0x528f68][_0x9884('0x14')]){logger[_0x9884('0x23')](_0x9884('0x7b'),_0x16e0f9[_0x9884('0x25')],_0x528f68);this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]][_0x528f68][_0x9884('0x7c')]=moment()['format'](_0x9884('0x2d'));}}}logger[_0x9884('0x28')](_0x9884('0x7d'),_0x16e0f9[_0x9884('0x25')],util[_0x9884('0x2a')](_['values'](this['channels'][_0x16e0f9[_0x9884('0x25')]]),{'showHidden':![],'depth':null}));ami[_0x9884('0x21')](_0x9884('0x7e'),_[_0x9884('0x7f')](this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]]));delete this['channels'][_0x16e0f9[_0x9884('0x25')]];}if(this[_0x9884('0x33')][_0x16e0f9[_0x9884('0x25')]]){delete this[_0x9884('0x33')][_0x16e0f9[_0x9884('0x25')]];}}}catch(_0x2bc444){logger[_0x9884('0x50')](_0x9884('0x80'),_0x16e0f9['uniqueid'],util['inspect'](_0x2bc444,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')]['syncAttendedTransfer']=function(_0x517497){try{if(this['isNotNull'](_0x517497)){logger[_0x9884('0x28')](_0x9884('0x81'),_0x517497[_0x9884('0x25')],util[_0x9884('0x2a')](_0x517497,{'showHidden':![],'depth':null}));if(this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]]){for(var _0x45ca52 in this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]]){if(this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x9884('0x57')](_0x45ca52)){if(_0x517497[_0x9884('0x83')]===_0x45ca52){logger[_0x9884('0x23')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x517497[_0x9884('0x25')],this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x45ca52][_0x9884('0x26')],_0x45ca52);var _0x519e85=moment();this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x45ca52][_0x9884('0x14')]=!![];this[_0x9884('0xb')][_0x517497['transfereeuniqueid']][_0x45ca52]['agentcompleteAt']=moment()[_0x9884('0x2c')](_0x9884('0x2d'));this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x45ca52][_0x9884('0x44')]='complete';this[_0x9884('0xb')][_0x517497['transfereeuniqueid']][_0x45ca52][_0x9884('0x4e')]=_0x9884('0x5d');this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x45ca52][_0x9884('0x5f')]=_0x519e85[_0x9884('0x84')](this[_0x9884('0xb')][_0x517497['transfereeuniqueid']][_0x45ca52][_0x9884('0x5b')],_0x9884('0x85'));}}}}if(this['channels'][_0x517497[_0x9884('0x86')]]){var _0x58c45f=this[_0x9884('0xb')][_0x517497[_0x9884('0x86')]];this[_0x9884('0xb')][_0x517497[_0x9884('0x86')]]=this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]];this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]]=_0x58c45f;}}}catch(_0x10180e){logger[_0x9884('0x50')](_0x9884('0x87'),_0x517497['uniqueid'],util[_0x9884('0x2a')](_0x10180e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9884('0x1f')]=function(_0x1c4950){try{if(this[_0x9884('0x22')](_0x1c4950)){logger[_0x9884('0x28')](_0x9884('0x88'),_0x1c4950[_0x9884('0x25')],util['inspect'](_0x1c4950,{'showHidden':![],'depth':null}));if(this['channels'][_0x1c4950[_0x9884('0x82')]]){for(var _0x449a67 in this['channels'][_0x1c4950[_0x9884('0x82')]]){if(this['channels'][_0x1c4950[_0x9884('0x82')]]['hasOwnProperty'](_0x449a67)){if(_0x1c4950[_0x9884('0x89')]===_0x449a67){logger['info']('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x1c4950[_0x9884('0x25')],this['channels'][_0x1c4950['transfereeuniqueid']][_0x449a67]['membername'],_0x449a67);var _0x1d0a70=moment();this[_0x9884('0xb')][_0x1c4950[_0x9884('0x82')]][_0x449a67][_0x9884('0x14')]=!![];this[_0x9884('0xb')][_0x1c4950[_0x9884('0x82')]][_0x449a67][_0x9884('0x7c')]=_0x1d0a70;this[_0x9884('0xb')][_0x1c4950['transfereeuniqueid']][_0x449a67][_0x9884('0x44')]=_0x9884('0x8a');this['channels'][_0x1c4950['transfereeuniqueid']][_0x449a67][_0x9884('0x4e')]=_0x9884('0x5d');this[_0x9884('0xb')][_0x1c4950[_0x9884('0x82')]][_0x449a67]['talktime']=_0x1d0a70[_0x9884('0x84')](this[_0x9884('0xb')][_0x1c4950['transfereeuniqueid']][_0x449a67][_0x9884('0x5b')],'seconds');}}}}}}catch(_0x4517f0){logger[_0x9884('0x50')](_0x9884('0x8b'),_0x1c4950[_0x9884('0x25')],util[_0x9884('0x2a')](_0x4517f0,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9884('0x1a')]=function(_0x46ff86){var _0x1af320='';try{if(this[_0x9884('0x22')](_0x46ff86)){logger['debug'](_0x9884('0x8c'),_0x46ff86[_0x9884('0x25')],util[_0x9884('0x2a')](_0x46ff86,{'showHidden':![],'depth':null}));if(_0x46ff86['channel']){_0x1af320=_0x46ff86[_0x9884('0x8d')][_0x9884('0x8e')](0x0,_0x46ff86[_0x9884('0x8d')][_0x9884('0x8f')]('-'));if(this[_0x9884('0xd')][_0x1af320]){logger[_0x9884('0x23')](_0x9884('0x90'),_0x46ff86[_0x9884('0x25')],_0x1af320);this[_0x9884('0xd')][_0x1af320][_0x9884('0x91')]=!![];}}}}catch(_0x2f9742){logger['error'](_0x9884('0x92'),_0x46ff86[_0x9884('0x25')],util[_0x9884('0x2a')](_0x2f9742,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')]['syncMusicOnHoldStop']=function(_0x571a3a){var _0x64dd61='';try{if(this[_0x9884('0x22')](_0x571a3a)){logger['debug'](_0x9884('0x93'),_0x571a3a[_0x9884('0x25')],util[_0x9884('0x2a')](_0x571a3a,{'showHidden':![],'depth':null}));if(_0x571a3a[_0x9884('0x8d')]){_0x64dd61=_0x571a3a['channel'][_0x9884('0x8e')](0x0,_0x571a3a['channel'][_0x9884('0x8f')]('-'));if(this[_0x9884('0xd')][_0x64dd61]){logger[_0x9884('0x23')](_0x9884('0x94'),_0x571a3a['uniqueid'],_0x64dd61);this[_0x9884('0xd')][_0x64dd61][_0x9884('0x91')]=![];}}}}catch(_0x361e40){logger[_0x9884('0x50')](_0x9884('0x95'),_0x571a3a[_0x9884('0x25')],util['inspect'](_0x361e40,{'showHidden':![],'depth':null}));}};module[_0x9884('0x96')]=VoiceAgentReport;
\ No newline at end of file
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_0x39780b=function(_0x260d57){while(--_0x260d57){_0x583998['push'](_0x583998['shift']());}};_0x39780b(++_0x49c395);}(_0x4062,0x1d9));var _0x2406=function(_0x1d7695,_0x516a29){_0x1d7695=_0x1d7695-0x0;var _0x1d8397=_0x4062[_0x1d7695];return _0x1d8397;};'use strict';var _=require(_0x2406('0x0'));var moment=require(_0x2406('0x1'));var util=require(_0x2406('0x2'));var Redis=require(_0x2406('0x3'));var config=require(_0x2406('0x4'));var logger=require('../../../config/logger')(_0x2406('0x5'));var ami=require(_0x2406('0x6'));config[_0x2406('0x7')]=_[_0x2406('0x8')](config[_0x2406('0x7')],{'host':_0x2406('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2406('0x7')]));function VoiceAgentReport(_0x3a079a){this[_0x2406('0xa')]={};this[_0x2406('0xb')]=_0x3a079a['channels'];this['voiceQueues']=_0x3a079a[_0x2406('0xc')];this[_0x2406('0xd')]=_0x3a079a[_0x2406('0xd')];this[_0x2406('0xe')]={};ami['on'](_0x2406('0xf'),this[_0x2406('0x10')][_0x2406('0x11')](this));ami['on']('agentconnect',this[_0x2406('0x12')][_0x2406('0x11')](this));ami['on'](_0x2406('0x13'),this[_0x2406('0x14')]['bind'](this));ami['on']('queuecallerabandon',this[_0x2406('0x15')]['bind'](this));ami['on'](_0x2406('0x16'),this[_0x2406('0x17')]['bind'](this));ami['on'](_0x2406('0x18'),this[_0x2406('0x19')][_0x2406('0x11')](this));ami['on'](_0x2406('0x1a'),this[_0x2406('0x1b')]['bind'](this));ami['on'](_0x2406('0x1c'),this[_0x2406('0x1d')]['bind'](this));ami['on'](_0x2406('0x1e'),this[_0x2406('0x1f')][_0x2406('0x11')](this));ami['on'](_0x2406('0x20'),this[_0x2406('0x21')][_0x2406('0x11')](this));ami['on']('blindtransfer',this[_0x2406('0x22')][_0x2406('0x11')](this));}VoiceAgentReport[_0x2406('0x23')][_0x2406('0x24')]=function(_0xc24b69,_0x562af7,_0x273c18){io['to'](_0xc24b69)['emit'](_0x562af7,_0x273c18);};VoiceAgentReport[_0x2406('0x23')]['isNotNull']=function(_0x1cd5df){return _0x1cd5df!==null&&!_[_0x2406('0x25')](_0x1cd5df);};VoiceAgentReport['prototype'][_0x2406('0x10')]=function(_0x47a51e){try{if(this['isNotNull'](_0x47a51e)){logger[_0x2406('0x26')](_0x2406('0x27'),_0x47a51e['uniqueid'],_0x47a51e['membername'],_0x47a51e[_0x2406('0x28')]);logger['debug'](_0x2406('0x29'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x47a51e,{'showHidden':![],'depth':null}));if(_[_0x2406('0x25')](this['channels'][_0x47a51e['uniqueid']])){this['channels'][_0x47a51e[_0x2406('0x2a')]]={};}if(_['isUndefined'](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]])){this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]={'agentcalledAt':moment()[_0x2406('0x2c')](_0x2406('0x2d')),'lastevent':_0x2406('0x2e'),'mandatoryDisposition':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e[_0x2406('0x2f')]][_0x2406('0x30')]||![]:![],'type':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e['queue']]['type']||'inbound':'inbound','variables':this[_0x2406('0xe')][_0x47a51e[_0x2406('0x2a')]],'motionChannel':_0x2406('0x31')};}_[_0x2406('0x32')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],_['omit'](_0x47a51e,[_0x2406('0x33'),_0x2406('0x34')]));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x35'),this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]);var _0x4c6ba8={'id':this['agents'][_0x47a51e[_0x2406('0x36')]]['id'],'calleridnum':this[_0x2406('0xa')][_0x47a51e['uniqueid']][_0x47a51e['destuniqueid']][_0x2406('0x37')],'queue':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0x2f')],'variables':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0xe')]};logger[_0x2406('0x38')](_0x2406('0x39'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x4c6ba8,{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x47a51e['membername']),_0x2406('0x3b'),_0x4c6ba8);}}catch(_0x2a894b){logger['error'](_0x2406('0x3c'),_0x47a51e['uniqueid'],util[_0x2406('0x2b')](_0x2a894b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x12')]=function(_0x3680a5){try{if(this[_0x2406('0x3d')](_0x3680a5)){if(this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){logger[_0x2406('0x38')](_0x2406('0x3e'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3680a5,{'showHidden':![],'depth':null}));for(var _0x145224 in this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){if(this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x2406('0x3f')](_0x145224)){if(_0x3680a5[_0x2406('0x28')]===_0x145224){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x3680a5[_0x2406('0x2a')],_0x3680a5['membername'],_0x3680a5['destuniqueid']);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x40')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x41')]=_0x3680a5['connectedlinename'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x42')]=_0x3680a5['connectedlinenum'];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x43')]=_0x3680a5[_0x2406('0x43')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['destchannelstatedesc']=_0x3680a5[_0x2406('0x44')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x45')]=_0x3680a5[_0x2406('0x45')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]='connect';if(this[_0x2406('0xb')][this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x2a')]]){var _0x5c26c8=this[_0x2406('0xb')][this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['uniqueid']]['routealias'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['routealias']=_0x5c26c8;_0x3680a5['routealias']=_0x5c26c8;}_[_0x2406('0x32')](this[_0x2406('0xd')][_0x3680a5['interface']],_['pick'](_0x3680a5,[_0x2406('0x2f'),_0x2406('0x47'),'routealias']));logger[_0x2406('0x38')](_0x2406('0x48'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')]('custom:agentconnect',this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));this[_0x2406('0x24')](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x3680a5[_0x2406('0x49')]),_0x2406('0x4a'),this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);}else if(!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['agentcomplete']){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x3680a5[_0x2406('0x2a')],this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x49')],_0x145224);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]=!![];this['channels'][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x4b')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4c')]=_0x3680a5[_0x2406('0x28')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4d')]=_0x3680a5[_0x2406('0x49')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]=_0x2406('0x4e');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4f')]=_0x2406('0x4e');logger[_0x2406('0x38')](_0x2406('0x50'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x51'),this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224]);}}}}}}catch(_0x2c9d77){logger[_0x2406('0x52')](_0x2406('0x53'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2c9d77,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')]['syncAgentRingNoAnswer']=function(_0x5737cc){try{if(this[_0x2406('0x3d')](_0x5737cc)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5737cc['uniqueid'],util[_0x2406('0x2b')](_0x5737cc,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]]&&this['channels'][_0x5737cc['uniqueid']][_0x5737cc['destuniqueid']]){logger[_0x2406('0x26')](_0x2406('0x54'),_0x5737cc[_0x2406('0x2a')],_0x5737cc[_0x2406('0x49')],_0x5737cc[_0x2406('0x28')]);this['channels'][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x13')]=!![];this['channels'][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]][_0x2406('0x4b')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x46')]=_0x2406('0x55');this[_0x2406('0xa')][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]]['reason']='rejected';logger['debug'](_0x2406('0x56'),_0x5737cc[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x57'),this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]]);}}}catch(_0x22547c){logger[_0x2406('0x52')](_0x2406('0x58'),_0x5737cc[_0x2406('0x2a')],util['inspect'](_0x22547c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x15')]=function(_0x2e32f7){try{if(this[_0x2406('0x3d')](_0x2e32f7)){logger[_0x2406('0x38')](_0x2406('0x59'),_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2e32f7,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2e32f7['uniqueid']]){for(var _0x522b3a in this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]]){if(this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x522b3a)&&!this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x2e32f7['uniqueid'],this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['membername'],_0x522b3a);this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]=!![];this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x4b')]=moment()[_0x2406('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x46')]='abandoned';this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['reason']=_0x2406('0x5a');logger[_0x2406('0x38')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x5b'),this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a]);}}}}}catch(_0x3054db){logger[_0x2406('0x52')]('[%s][voiceAgentReport][queuecallerabandon]',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3054db,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentComplete']=function(_0x523aa7){try{if(this['isNotNull'](_0x523aa7)){logger[_0x2406('0x38')](_0x2406('0x5c'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x523aa7,{'showHidden':![],'depth':null}));if(this['channels'][_0x523aa7[_0x2406('0x2a')]]){for(var _0x3a2a11 in this['channels'][_0x523aa7['uniqueid']]){if(this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x3a2a11)){if(this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x40')]&&!this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x523aa7[_0x2406('0x2a')],this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x49')],_0x3a2a11);this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x46')]='complete';this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x4f')]=_0x523aa7[_0x2406('0x4f')]==_0x2406('0x5d')?_0x2406('0x5e'):_0x523aa7[_0x2406('0x4f')];this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x5f')]=_0x523aa7[_0x2406('0x5f')];if(this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]]&&this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]][_0x2406('0x60')]){this['channels'][_0x523aa7['uniqueid']][_0x3a2a11]['acwtime']=this['voiceQueues'][_0x523aa7['queue']][_0x2406('0x61')];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentacw']=!![];}this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]]=_['omit'](this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]],[_0x2406('0x2f'),_0x2406('0x47')]);logger[_0x2406('0x38')](_0x2406('0x62'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x63'),this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11]);logger[_0x2406('0x38')](_0x2406('0x64'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')]({'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x523aa7[_0x2406('0x49')]),_0x2406('0x66'),{'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]});}}}}}}catch(_0x2d9883){logger['error'](_0x2406('0x67'),_0x523aa7[_0x2406('0x2a')],util['inspect'](_0x2d9883,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x19')]=function(_0x396d66){try{if(this[_0x2406('0x3d')](_0x396d66)){logger['debug']('[%s][voiceAgentReport][varset]\x20event:',_0x396d66[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x396d66,{'showHidden':![],'depth':null}));this['addVariable'](_0x396d66[_0x2406('0x2a')],_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(this['channels'][_0x396d66[_0x2406('0x2a')]]){for(var _0x44d5db in this[_0x2406('0xa')][_0x396d66['uniqueid']]){if(this['channels'][_0x396d66[_0x2406('0x2a')]][_0x2406('0x3f')](_0x44d5db)){logger[_0x2406('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x396d66[_0x2406('0x2a')],_0x44d5db,_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(_['isUndefined'](this['channels'][_0x396d66['uniqueid']][_0x44d5db][_0x2406('0xe')])){this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db][_0x2406('0xe')]={};}this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db]['variables']=this[_0x2406('0xe')][_0x396d66['uniqueid']];}}}}}catch(_0x278d22){logger[_0x2406('0x52')]('[%s][voiceAgentReport][varset]',_0x396d66['uniqueid'],util[_0x2406('0x2b')](_0x278d22,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x6b')]=function(_0x645852,_0x1d0394,_0x42031d){var _0x5325cd=[_0x2406('0x6c'),_0x2406('0x6d'),_0x2406('0x6e'),'rtpaudioqosjitterbridged',_0x2406('0x6f'),_0x2406('0x70'),'rtpaudioqosrtt',_0x2406('0x71'),_0x2406('0x72'),'sipuri',_0x2406('0x73'),_0x2406('0x74'),_0x2406('0x75'),_0x2406('0x76'),_0x2406('0x77'),_0x2406('0x78'),_0x2406('0x49'),_0x2406('0x79'),_0x2406('0x7a')];if(!_[_0x2406('0x7b')](_0x1d0394)&&!_[_0x2406('0x7c')](_0x5325cd,_0x1d0394)){if(_[_0x2406('0x25')](this[_0x2406('0xe')][_0x645852])){this[_0x2406('0xe')][_0x645852]={};}this[_0x2406('0xe')][_0x645852][_0x1d0394]=_0x42031d;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x80a0d4){try{if(this[_0x2406('0x3d')](_0x80a0d4)){logger[_0x2406('0x38')](_0x2406('0x7d'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x80a0d4,{'showHidden':![],'depth':null}));if(this['channels'][_0x80a0d4[_0x2406('0x2a')]]){for(var _0x20c9e0 in this['channels'][_0x80a0d4[_0x2406('0x2a')]]){if(this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x2406('0x3f')](_0x20c9e0)){if(this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x4f')]==_0x2406('0x5d')&&this['channels'][_0x80a0d4['uniqueid']][_0x20c9e0]['agentcomplete']){logger[_0x2406('0x26')](_0x2406('0x7e'),_0x80a0d4['uniqueid'],_0x20c9e0);this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x7f')]=moment()['format'](_0x2406('0x2d'));}}}logger['debug'](_0x2406('0x80'),_0x80a0d4[_0x2406('0x2a')],util[_0x2406('0x2b')](_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]),{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x82'),_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]));delete this[_0x2406('0xa')][_0x80a0d4['uniqueid']];}if(this['variables'][_0x80a0d4[_0x2406('0x2a')]]){delete this[_0x2406('0xe')][_0x80a0d4[_0x2406('0x2a')]];}}}catch(_0x15e0b3){logger[_0x2406('0x52')](_0x2406('0x83'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x15e0b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x21')]=function(_0x2d9817){try{if(this['isNotNull'](_0x2d9817)){logger[_0x2406('0x38')](_0x2406('0x84'),_0x2d9817['uniqueid'],util[_0x2406('0x2b')](_0x2d9817,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){for(var _0x53c0a5 in this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]['hasOwnProperty'](_0x53c0a5)){if(_0x2d9817[_0x2406('0x86')]===_0x53c0a5){logger['info'](_0x2406('0x87'),_0x2d9817[_0x2406('0x2a')],this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x49')],_0x53c0a5);var _0x2b59e8=moment();this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x16')]=!![];this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x46')]='complete';this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x4f')]=_0x2406('0x5d');this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x5f')]=_0x2b59e8['diff'](this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x40')],_0x2406('0x88'));}}}}if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]){var _0x5a35c7=this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]];this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]=this['channels'][_0x2d9817['transfereeuniqueid']];this['channels'][_0x2d9817['transfereeuniqueid']]=_0x5a35c7;}}}catch(_0x2d5094){logger[_0x2406('0x52')]('[%s][voiceAgentReport][attendedtransfer]',_0x2d9817[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2d5094,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x22')]=function(_0x49671e){try{if(this[_0x2406('0x3d')](_0x49671e)){logger[_0x2406('0x38')](_0x2406('0x8a'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x49671e,{'showHidden':![],'depth':null}));if(this['channels'][_0x49671e[_0x2406('0x85')]]){for(var _0x29fb43 in this[_0x2406('0xa')][_0x49671e['transfereeuniqueid']]){if(this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]]['hasOwnProperty'](_0x29fb43)){if(_0x49671e['transfereruniqueid']===_0x29fb43){logger[_0x2406('0x26')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x49671e['uniqueid'],this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x49')],_0x29fb43);var _0x5c582e=moment();this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x7f')]=_0x5c582e;this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['lastevent']=_0x2406('0x8b');this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['reason']=_0x2406('0x5d');this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x5f')]=_0x5c582e[_0x2406('0x8c')](this['channels'][_0x49671e['transfereeuniqueid']][_0x29fb43]['agentconnectAt'],_0x2406('0x88'));}}}}}}catch(_0x18f205){logger[_0x2406('0x52')](_0x2406('0x8d'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x18f205,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x5acb8b){var _0x2b0f02='';try{if(this[_0x2406('0x3d')](_0x5acb8b)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x5acb8b[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5acb8b,{'showHidden':![],'depth':null}));if(_0x5acb8b[_0x2406('0x8e')]){_0x2b0f02=_0x5acb8b[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5acb8b['channel'][_0x2406('0x90')]('-'));if(this[_0x2406('0xd')][_0x2b0f02]){logger[_0x2406('0x26')](_0x2406('0x91'),_0x5acb8b['uniqueid'],_0x2b0f02);this[_0x2406('0xd')][_0x2b0f02]['onhold']=!![];}}}}catch(_0x1d0e0e){logger[_0x2406('0x52')](_0x2406('0x92'),_0x5acb8b['uniqueid'],util['inspect'](_0x1d0e0e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x1f')]=function(_0x5ad1c7){var _0x496f10='';try{if(this['isNotNull'](_0x5ad1c7)){logger['debug'](_0x2406('0x93'),_0x5ad1c7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5ad1c7,{'showHidden':![],'depth':null}));if(_0x5ad1c7['channel']){_0x496f10=_0x5ad1c7[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5ad1c7[_0x2406('0x8e')]['lastIndexOf']('-'));if(this[_0x2406('0xd')][_0x496f10]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x5ad1c7['uniqueid'],_0x496f10);this['agents'][_0x496f10][_0x2406('0x94')]=![];}}}}catch(_0x1a39c5){logger[_0x2406('0x52')](_0x2406('0x95'),_0x5ad1c7[_0x2406('0x2a')],util['inspect'](_0x1a39c5,{'showHidden':![],'depth':null}));}};module[_0x2406('0x96')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff