// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x82054e=function(_0x2ec346){while(--_0x2ec346){_0x24061a['push'](_0x24061a['shift']());}};_0x82054e(++_0x1c9f4d);}(_0xe71e,0x103));var _0xee71=function(_0x506002,_0x17ad62){_0x506002=_0x506002-0x0;var _0x5a020c=_0xe71e[_0x506002];return _0x5a020c;};'use strict';var _=require(_0xee71('0x0'));var moment=require('moment');var util=require(_0xee71('0x1'));var Redis=require(_0xee71('0x2'));var config=require(_0xee71('0x3'));var logger=require('../../../config/logger')(_0xee71('0x4'));var ami=require(_0xee71('0x5'));config[_0xee71('0x6')]=_['defaults'](config[_0xee71('0x6')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xee71('0x6')]));function VoiceAgentReport(_0x4bb99f){this['channels']={};this[_0xee71('0x7')]=_0x4bb99f['voiceQueues'];this[_0xee71('0x8')]=_0x4bb99f[_0xee71('0x8')];this['variables']={};ami['on'](_0xee71('0x9'),this[_0xee71('0xa')][_0xee71('0xb')](this));ami['on']('agentconnect',this[_0xee71('0xc')]['bind'](this));ami['on'](_0xee71('0xd'),this[_0xee71('0xe')][_0xee71('0xb')](this));ami['on'](_0xee71('0xf'),this[_0xee71('0x10')][_0xee71('0xb')](this));ami['on'](_0xee71('0x11'),this['syncAgentComplete']['bind'](this));ami['on'](_0xee71('0x12'),this['syncVarSet'][_0xee71('0xb')](this));ami['on'](_0xee71('0x13'),this['syncHangup'][_0xee71('0xb')](this));ami['on'](_0xee71('0x14'),this[_0xee71('0x15')][_0xee71('0xb')](this));ami['on'](_0xee71('0x16'),this['syncMusicOnHoldStop']['bind'](this));ami['on'](_0xee71('0x17'),this[_0xee71('0x18')][_0xee71('0xb')](this));ami['on'](_0xee71('0x19'),this[_0xee71('0x1a')][_0xee71('0xb')](this));}VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x1c')]=function(_0x7a88e2,_0x5afb12,_0x57251f){io['to'](_0x7a88e2)[_0xee71('0x1c')](_0x5afb12,_0x57251f);};VoiceAgentReport['prototype']['isNotNull']=function(_0x2ec0f8){return _0x2ec0f8!==null&&!_[_0xee71('0x1d')](_0x2ec0f8);};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xa')]=function(_0x2ba154){try{if(this[_0xee71('0x1e')](_0x2ba154)){logger[_0xee71('0x1f')](_0xee71('0x20'),_0x2ba154[_0xee71('0x21')],_0x2ba154[_0xee71('0x22')],_0x2ba154[_0xee71('0x23')]);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcalled]\x20event:',_0x2ba154[_0xee71('0x21')],util[_0xee71('0x25')](_0x2ba154,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]])){this['channels'][_0x2ba154[_0xee71('0x21')]]={};}if(_['isUndefined'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]])){this['channels'][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']]={'agentcalledAt':moment()[_0xee71('0x27')](_0xee71('0x28')),'lastevent':_0xee71('0x29'),'mandatoryDisposition':this['voiceQueues'][_0x2ba154[_0xee71('0x2a')]]?this[_0xee71('0x7')][_0x2ba154[_0xee71('0x2a')]][_0xee71('0x2b')]||![]:![],'type':this[_0xee71('0x7')][_0x2ba154[_0xee71('0x2a')]]?this[_0xee71('0x7')][_0x2ba154['queue']][_0xee71('0x2c')]||'inbound':_0xee71('0x2d'),'variables':this[_0xee71('0x2e')][_0x2ba154[_0xee71('0x21')]]};}_[_0xee71('0x2f')](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]],_['omit'](_0x2ba154,[_0xee71('0x30'),'privilege']));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x2ba154[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x31'),this[_0xee71('0x26')][_0x2ba154['uniqueid']][_0x2ba154[_0xee71('0x23')]]);logger[_0xee71('0x24')](_0xee71('0x32'),_0x2ba154['uniqueid'],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')](_0xee71('0x33'),_0x2ba154[_0xee71('0x22')]),'user:called',this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]]);}}catch(_0x49f607){logger[_0xee71('0x34')](_0xee71('0x35'),_0x2ba154[_0xee71('0x21')],util[_0xee71('0x25')](_0x49f607,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xc')]=function(_0x586474){try{if(this[_0xee71('0x1e')](_0x586474)){if(this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]]){logger['debug'](_0xee71('0x36'),_0x586474[_0xee71('0x21')],util['inspect'](_0x586474,{'showHidden':![],'depth':null}));for(var 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this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x586474['uniqueid']]['hasOwnProperty'](_0x16b6a1)){if(_0x586474[_0xee71('0x23')]===_0x16b6a1){logger[_0xee71('0x1f')](_0xee71('0x37'),_0x586474[_0xee71('0x21')],_0x586474[_0xee71('0x22')],_0x586474[_0xee71('0x23')]);this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x38')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x39')]=_0x586474['connectedlinename'];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3a')]=_0x586474['connectedlinenum'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['destchannelstate']=_0x586474['destchannelstate'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3b')]=_0x586474[_0xee71('0x3b')];this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x3c')]=_0x586474[_0xee71('0x3c')];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3d')]=_0xee71('0x3e');_[_0xee71('0x2f')](this[_0xee71('0x8')][_0x586474[_0xee71('0x3f')]],_['pick'](_0x586474,[_0xee71('0x2a'),_0xee71('0x40')]));logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:',_0x586474[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x586474['uniqueid']][_0x586474['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0xee71('0x41'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x586474[_0xee71('0x23')]]);logger[_0xee71('0x24')](_0xee71('0x42'),_0x586474[_0xee71('0x21')],util['inspect'](this['channels'][_0x586474[_0xee71('0x21')]][_0x586474['destuniqueid']],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')](_0xee71('0x33'),_0x586474[_0xee71('0x22')]),_0xee71('0x43'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x586474[_0xee71('0x23')]]);}else if(!this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0xd')]&&!this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x11')]){logger[_0xee71('0x1f')](_0xee71('0x44'),_0x586474[_0xee71('0x21')],this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['membername'],_0x16b6a1);this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0xd')]=!![];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1]['agentringnoanswerAt']=moment()['format'](_0xee71('0x28'));this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x45')]=_0x586474[_0xee71('0x23')];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x46')]=_0x586474['membername'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['lastevent']='answered_elsewhere';this['channels'][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x47')]=_0xee71('0x48');logger[_0xee71('0x24')](_0xee71('0x49'),_0x586474[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x4a'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]);}}}}}}catch(_0x35e2ba){logger['error'](_0xee71('0x4b'),_0x586474[_0xee71('0x21')],util[_0xee71('0x25')](_0x35e2ba,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xe')]=function(_0x2404e7){try{if(this[_0xee71('0x1e')](_0x2404e7)){logger[_0xee71('0x24')](_0xee71('0x4c'),_0x2404e7['uniqueid'],util[_0xee71('0x25')](_0x2404e7,{'showHidden':![],'depth':null}));if(this['channels'][_0x2404e7[_0xee71('0x21')]]&&this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]]){logger['info'](_0xee71('0x4d'),_0x2404e7[_0xee71('0x21')],_0x2404e7[_0xee71('0x22')],_0x2404e7[_0xee71('0x23')]);this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]][_0xee71('0xd')]=!![];this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7['destuniqueid']]['agentringnoanswerAt']=moment()[_0xee71('0x27')](_0xee71('0x28'));this['channels'][_0x2404e7['uniqueid']][_0x2404e7['destuniqueid']]['lastevent']=_0xee71('0x4e');this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]][_0xee71('0x47')]=_0xee71('0x4e');logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x2404e7[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]],{'showHidden':![],'depth':null}));ami['emit'](_0xee71('0x4f'),this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]]);}}}catch(_0x26c333){logger[_0xee71('0x34')](_0xee71('0x50'),_0x2404e7['uniqueid'],util[_0xee71('0x25')](_0x26c333,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x10')]=function(_0x12e696){try{if(this[_0xee71('0x1e')](_0x12e696)){logger[_0xee71('0x24')](_0xee71('0x51'),_0x12e696[_0xee71('0x21')],util[_0xee71('0x25')](_0x12e696,{'showHidden':![],'depth':null}));if(this['channels'][_0x12e696[_0xee71('0x21')]]){for(var _0x8e406d in this[_0xee71('0x26')][_0x12e696['uniqueid']]){if(this[_0xee71('0x26')][_0x12e696['uniqueid']][_0xee71('0x52')](_0x8e406d)&&!this[_0xee71('0x26')][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0xd')]&&!this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0x11')]){logger[_0xee71('0x1f')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x12e696[_0xee71('0x21')],this['channels'][_0x12e696['uniqueid']][_0x8e406d][_0xee71('0x22')],_0x8e406d);this[_0xee71('0x26')][_0x12e696['uniqueid']][_0x8e406d][_0xee71('0xd')]=!![];this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]['agentringnoanswerAt']=moment()[_0xee71('0x27')](_0xee71('0x28'));this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0x3d')]=_0xee71('0x53');this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]['reason']=_0xee71('0x53');logger[_0xee71('0x24')](_0xee71('0x54'),_0x12e696['uniqueid'],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x12e696[_0xee71('0x21')]][_0x8e406d],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x55'),this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]);}}}}}catch(_0x2b9176){logger[_0xee71('0x34')]('[%s][voiceAgentReport][queuecallerabandon]',_0x12e696[_0xee71('0x21')],util['inspect'](_0x2b9176,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x56')]=function(_0x16cc92){try{if(this[_0xee71('0x1e')](_0x16cc92)){logger[_0xee71('0x24')](_0xee71('0x57'),_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](_0x16cc92,{'showHidden':![],'depth':null}));if(this['channels'][_0x16cc92[_0xee71('0x21')]]){for(var _0x419fdc in this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0xee71('0x52')](_0x419fdc)){if(this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x38')]&&!this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x11')]){logger[_0xee71('0x1f')](_0xee71('0x58'),_0x16cc92[_0xee71('0x21')],this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x22')],_0x419fdc);this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x11')]=!![];this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x59')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x3d')]='complete';this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc][_0xee71('0x47')]=_0x16cc92[_0xee71('0x47')]==_0xee71('0x5a')?'agent':_0x16cc92[_0xee71('0x47')];this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x5b')]=_0x16cc92[_0xee71('0x5b')];if(this[_0xee71('0x7')][_0x16cc92[_0xee71('0x2a')]]&&this[_0xee71('0x7')][_0x16cc92['queue']]['acw']){this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc]['acwtime']=this[_0xee71('0x7')][_0x16cc92[_0xee71('0x2a')]][_0xee71('0x5c')];this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc]['agentacw']=!![];}this[_0xee71('0x8')][_0x16cc92[_0xee71('0x3f')]]=_[_0xee71('0x5d')](this['agents'][_0x16cc92['interface']],['queue','destconnectedlinenum']);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x5e'),this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc]);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')]('user:%s',_0x16cc92['membername']),'user:agentcomplete',this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc]);}}}}}}catch(_0x7ed7ae){logger['error']('[%s][voiceAgentReport][agentcomplete]',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](_0x7ed7ae,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x5f')]=function(_0x40e76b){try{if(this[_0xee71('0x1e')](_0x40e76b)){logger['debug'](_0xee71('0x60'),_0x40e76b[_0xee71('0x21')],util['inspect'](_0x40e76b,{'showHidden':![],'depth':null}));this[_0xee71('0x61')](_0x40e76b[_0xee71('0x21')],_[_0xee71('0x62')](_0x40e76b[_0xee71('0x63')])[0x0],_0x40e76b[_0xee71('0x64')]);if(this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]]){for(var _0x54a884 in this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]][_0xee71('0x52')](_0x54a884)){logger[_0xee71('0x1f')](_0xee71('0x65'),_0x40e76b['uniqueid'],_0x54a884,_[_0xee71('0x62')](_0x40e76b['variable'])[0x0],_0x40e76b[_0xee71('0x64')]);if(_[_0xee71('0x1d')](this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]][_0x54a884]['variables'])){this['channels'][_0x40e76b[_0xee71('0x21')]][_0x54a884][_0xee71('0x2e')]={};}this[_0xee71('0x26')][_0x40e76b['uniqueid']][_0x54a884]['variables']=this[_0xee71('0x2e')][_0x40e76b['uniqueid']];}}}}}catch(_0x3b7432){logger['error'](_0xee71('0x66'),_0x40e76b[_0xee71('0x21')],util['inspect'](_0x3b7432,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x61')]=function(_0x4b9709,_0x251c20,_0x3701de){var _0x34391e=['rtpaudioqos',_0xee71('0x67'),_0xee71('0x68'),_0xee71('0x69'),_0xee71('0x6a'),'rtpaudioqoslossbridged',_0xee71('0x6b'),_0xee71('0x6c'),_0xee71('0x6d'),_0xee71('0x6e'),_0xee71('0x6f'),_0xee71('0x70'),'membercalls',_0xee71('0x71'),'memberinterface',_0xee71('0x72'),_0xee71('0x22'),_0xee71('0x73'),_0xee71('0x74')];if(!_[_0xee71('0x75')](_0x251c20)&&!_['includes'](_0x34391e,_0x251c20)){if(_[_0xee71('0x1d')](this[_0xee71('0x2e')][_0x4b9709])){this['variables'][_0x4b9709]={};}this[_0xee71('0x2e')][_0x4b9709][_0x251c20]=_0x3701de;}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x76')]=function(_0x2fa3f0){try{if(this[_0xee71('0x1e')](_0x2fa3f0)){logger[_0xee71('0x24')](_0xee71('0x77'),_0x2fa3f0[_0xee71('0x21')],util[_0xee71('0x25')](_0x2fa3f0,{'showHidden':![],'depth':null}));if(this['channels'][_0x2fa3f0[_0xee71('0x21')]]){for(var _0x2977f1 in this[_0xee71('0x26')][_0x2fa3f0['uniqueid']]){if(this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0xee71('0x52')](_0x2977f1)){if(this['channels'][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x47')]==_0xee71('0x5a')&&this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x11')]){logger['info'](_0xee71('0x78'),_0x2fa3f0[_0xee71('0x21')],_0x2977f1);this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x59')]=moment()[_0xee71('0x27')](_0xee71('0x28'));}}}logger[_0xee71('0x24')](_0xee71('0x79'),_0x2fa3f0['uniqueid'],util['inspect'](_[_0xee71('0x7a')](this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]]),{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x7b'),_[_0xee71('0x7a')](this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]]));delete this['channels'][_0x2fa3f0['uniqueid']];}if(this[_0xee71('0x2e')][_0x2fa3f0[_0xee71('0x21')]]){delete this['variables'][_0x2fa3f0['uniqueid']];}}}catch(_0x2e68a2){logger['error']('[%s][voiceAgentReport][hangup]',_0x2fa3f0[_0xee71('0x21')],util[_0xee71('0x25')](_0x2e68a2,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x18')]=function(_0x5b3293){try{if(this['isNotNull'](_0x5b3293)){logger[_0xee71('0x24')](_0xee71('0x7c'),_0x5b3293[_0xee71('0x21')],util['inspect'](_0x5b3293,{'showHidden':![],'depth':null}));if(this['channels'][_0x5b3293[_0xee71('0x7d')]]){for(var _0x4efdec in this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]]){if(this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0xee71('0x52')](_0x4efdec)){if(_0x5b3293[_0xee71('0x7e')]===_0x4efdec){logger[_0xee71('0x1f')](_0xee71('0x7f'),_0x5b3293[_0xee71('0x21')],this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x22')],_0x4efdec);var _0x2229ef=moment();this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x11')]=!![];this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x59')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x3d')]=_0xee71('0x80');this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x47')]='transfer';this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x5b')]=_0x2229ef[_0xee71('0x81')](this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x38')],_0xee71('0x82'));}}}}if(this[_0xee71('0x26')][_0x5b3293['secondtransfereruniqueid']]){var _0x3c40ed=this['channels'][_0x5b3293[_0xee71('0x83')]];this[_0xee71('0x26')][_0x5b3293[_0xee71('0x83')]]=this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]];this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]]=_0x3c40ed;}}}catch(_0x28d314){logger[_0xee71('0x34')](_0xee71('0x84'),_0x5b3293[_0xee71('0x21')],util[_0xee71('0x25')](_0x28d314,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x1a')]=function(_0x4ce0bb){try{if(this[_0xee71('0x1e')](_0x4ce0bb)){logger[_0xee71('0x24')](_0xee71('0x85'),_0x4ce0bb[_0xee71('0x21')],util[_0xee71('0x25')](_0x4ce0bb,{'showHidden':![],'depth':null}));if(this['channels'][_0x4ce0bb[_0xee71('0x7d')]]){for(var _0x4f8c44 in this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]]){if(this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0xee71('0x52')](_0x4f8c44)){if(_0x4ce0bb[_0xee71('0x86')]===_0x4f8c44){logger[_0xee71('0x1f')](_0xee71('0x87'),_0x4ce0bb[_0xee71('0x21')],this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x22')],_0x4f8c44);var _0x3fb593=moment();this['channels'][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x11')]=!![];this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x59')]=_0x3fb593;this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x3d')]=_0xee71('0x80');this[_0xee71('0x26')][_0x4ce0bb['transfereeuniqueid']][_0x4f8c44][_0xee71('0x47')]=_0xee71('0x5a');this[_0xee71('0x26')][_0x4ce0bb['transfereeuniqueid']][_0x4f8c44][_0xee71('0x5b')]=_0x3fb593[_0xee71('0x81')](this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x38')],_0xee71('0x82'));}}}}}}catch(_0x37038e){logger[_0xee71('0x34')]('[%s][voiceAgentReport][blindtransfer]',_0x4ce0bb[_0xee71('0x21')],util[_0xee71('0x25')](_0x37038e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x15')]=function(_0x2b77b4){var _0x483dbc='';try{if(this[_0xee71('0x1e')](_0x2b77b4)){logger[_0xee71('0x24')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x2b77b4[_0xee71('0x21')],util[_0xee71('0x25')](_0x2b77b4,{'showHidden':![],'depth':null}));if(_0x2b77b4[_0xee71('0x88')]){_0x483dbc=_0x2b77b4[_0xee71('0x88')][_0xee71('0x89')](0x0,_0x2b77b4[_0xee71('0x88')]['lastIndexOf']('-'));if(this[_0xee71('0x8')][_0x483dbc]){logger[_0xee71('0x1f')](_0xee71('0x8a'),_0x2b77b4['uniqueid'],_0x483dbc);this['agents'][_0x483dbc]['onhold']=!![];}}}}catch(_0xbe7b03){logger['error'](_0xee71('0x8b'),_0x2b77b4['uniqueid'],util['inspect'](_0xbe7b03,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x8c')]=function(_0x3958b3){var _0x14d0ee='';try{if(this[_0xee71('0x1e')](_0x3958b3)){logger['debug'](_0xee71('0x8d'),_0x3958b3[_0xee71('0x21')],util['inspect'](_0x3958b3,{'showHidden':![],'depth':null}));if(_0x3958b3[_0xee71('0x88')]){_0x14d0ee=_0x3958b3[_0xee71('0x88')]['substring'](0x0,_0x3958b3[_0xee71('0x88')][_0xee71('0x8e')]('-'));if(this[_0xee71('0x8')][_0x14d0ee]){logger[_0xee71('0x1f')](_0xee71('0x8f'),_0x3958b3[_0xee71('0x21')],_0x14d0ee);this[_0xee71('0x8')][_0x14d0ee][_0xee71('0x90')]=![];}}}}catch(_0x5a0fc1){logger[_0xee71('0x34')](_0xee71('0x91'),_0x3958b3['uniqueid'],util[_0xee71('0x25')](_0x5a0fc1,{'showHidden':![],'depth':null}));}};module[_0xee71('0x92')]=VoiceAgentReport;
\ No newline at end of file
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_0x39780b=function(_0x260d57){while(--_0x260d57){_0x583998['push'](_0x583998['shift']());}};_0x39780b(++_0x49c395);}(_0x4062,0x1d9));var _0x2406=function(_0x1d7695,_0x516a29){_0x1d7695=_0x1d7695-0x0;var _0x1d8397=_0x4062[_0x1d7695];return _0x1d8397;};'use strict';var _=require(_0x2406('0x0'));var moment=require(_0x2406('0x1'));var util=require(_0x2406('0x2'));var Redis=require(_0x2406('0x3'));var config=require(_0x2406('0x4'));var logger=require('../../../config/logger')(_0x2406('0x5'));var ami=require(_0x2406('0x6'));config[_0x2406('0x7')]=_[_0x2406('0x8')](config[_0x2406('0x7')],{'host':_0x2406('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2406('0x7')]));function VoiceAgentReport(_0x3a079a){this[_0x2406('0xa')]={};this[_0x2406('0xb')]=_0x3a079a['channels'];this['voiceQueues']=_0x3a079a[_0x2406('0xc')];this[_0x2406('0xd')]=_0x3a079a[_0x2406('0xd')];this[_0x2406('0xe')]={};ami['on'](_0x2406('0xf'),this[_0x2406('0x10')][_0x2406('0x11')](this));ami['on']('agentconnect',this[_0x2406('0x12')][_0x2406('0x11')](this));ami['on'](_0x2406('0x13'),this[_0x2406('0x14')]['bind'](this));ami['on']('queuecallerabandon',this[_0x2406('0x15')]['bind'](this));ami['on'](_0x2406('0x16'),this[_0x2406('0x17')]['bind'](this));ami['on'](_0x2406('0x18'),this[_0x2406('0x19')][_0x2406('0x11')](this));ami['on'](_0x2406('0x1a'),this[_0x2406('0x1b')]['bind'](this));ami['on'](_0x2406('0x1c'),this[_0x2406('0x1d')]['bind'](this));ami['on'](_0x2406('0x1e'),this[_0x2406('0x1f')][_0x2406('0x11')](this));ami['on'](_0x2406('0x20'),this[_0x2406('0x21')][_0x2406('0x11')](this));ami['on']('blindtransfer',this[_0x2406('0x22')][_0x2406('0x11')](this));}VoiceAgentReport[_0x2406('0x23')][_0x2406('0x24')]=function(_0xc24b69,_0x562af7,_0x273c18){io['to'](_0xc24b69)['emit'](_0x562af7,_0x273c18);};VoiceAgentReport[_0x2406('0x23')]['isNotNull']=function(_0x1cd5df){return _0x1cd5df!==null&&!_[_0x2406('0x25')](_0x1cd5df);};VoiceAgentReport['prototype'][_0x2406('0x10')]=function(_0x47a51e){try{if(this['isNotNull'](_0x47a51e)){logger[_0x2406('0x26')](_0x2406('0x27'),_0x47a51e['uniqueid'],_0x47a51e['membername'],_0x47a51e[_0x2406('0x28')]);logger['debug'](_0x2406('0x29'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x47a51e,{'showHidden':![],'depth':null}));if(_[_0x2406('0x25')](this['channels'][_0x47a51e['uniqueid']])){this['channels'][_0x47a51e[_0x2406('0x2a')]]={};}if(_['isUndefined'](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]])){this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]={'agentcalledAt':moment()[_0x2406('0x2c')](_0x2406('0x2d')),'lastevent':_0x2406('0x2e'),'mandatoryDisposition':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e[_0x2406('0x2f')]][_0x2406('0x30')]||![]:![],'type':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e['queue']]['type']||'inbound':'inbound','variables':this[_0x2406('0xe')][_0x47a51e[_0x2406('0x2a')]],'motionChannel':_0x2406('0x31')};}_[_0x2406('0x32')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],_['omit'](_0x47a51e,[_0x2406('0x33'),_0x2406('0x34')]));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x35'),this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]);var _0x4c6ba8={'id':this['agents'][_0x47a51e[_0x2406('0x36')]]['id'],'calleridnum':this[_0x2406('0xa')][_0x47a51e['uniqueid']][_0x47a51e['destuniqueid']][_0x2406('0x37')],'queue':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0x2f')],'variables':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0xe')]};logger[_0x2406('0x38')](_0x2406('0x39'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x4c6ba8,{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x47a51e['membername']),_0x2406('0x3b'),_0x4c6ba8);}}catch(_0x2a894b){logger['error'](_0x2406('0x3c'),_0x47a51e['uniqueid'],util[_0x2406('0x2b')](_0x2a894b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x12')]=function(_0x3680a5){try{if(this[_0x2406('0x3d')](_0x3680a5)){if(this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){logger[_0x2406('0x38')](_0x2406('0x3e'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3680a5,{'showHidden':![],'depth':null}));for(var _0x145224 in this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){if(this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x2406('0x3f')](_0x145224)){if(_0x3680a5[_0x2406('0x28')]===_0x145224){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x3680a5[_0x2406('0x2a')],_0x3680a5['membername'],_0x3680a5['destuniqueid']);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x40')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x41')]=_0x3680a5['connectedlinename'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x42')]=_0x3680a5['connectedlinenum'];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x43')]=_0x3680a5[_0x2406('0x43')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['destchannelstatedesc']=_0x3680a5[_0x2406('0x44')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x45')]=_0x3680a5[_0x2406('0x45')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]='connect';if(this[_0x2406('0xb')][this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x2a')]]){var _0x5c26c8=this[_0x2406('0xb')][this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['uniqueid']]['routealias'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['routealias']=_0x5c26c8;_0x3680a5['routealias']=_0x5c26c8;}_[_0x2406('0x32')](this[_0x2406('0xd')][_0x3680a5['interface']],_['pick'](_0x3680a5,[_0x2406('0x2f'),_0x2406('0x47'),'routealias']));logger[_0x2406('0x38')](_0x2406('0x48'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')]('custom:agentconnect',this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));this[_0x2406('0x24')](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x3680a5[_0x2406('0x49')]),_0x2406('0x4a'),this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);}else if(!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['agentcomplete']){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x3680a5[_0x2406('0x2a')],this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x49')],_0x145224);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]=!![];this['channels'][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x4b')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4c')]=_0x3680a5[_0x2406('0x28')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4d')]=_0x3680a5[_0x2406('0x49')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]=_0x2406('0x4e');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4f')]=_0x2406('0x4e');logger[_0x2406('0x38')](_0x2406('0x50'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x51'),this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224]);}}}}}}catch(_0x2c9d77){logger[_0x2406('0x52')](_0x2406('0x53'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2c9d77,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')]['syncAgentRingNoAnswer']=function(_0x5737cc){try{if(this[_0x2406('0x3d')](_0x5737cc)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5737cc['uniqueid'],util[_0x2406('0x2b')](_0x5737cc,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]]&&this['channels'][_0x5737cc['uniqueid']][_0x5737cc['destuniqueid']]){logger[_0x2406('0x26')](_0x2406('0x54'),_0x5737cc[_0x2406('0x2a')],_0x5737cc[_0x2406('0x49')],_0x5737cc[_0x2406('0x28')]);this['channels'][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x13')]=!![];this['channels'][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]][_0x2406('0x4b')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x46')]=_0x2406('0x55');this[_0x2406('0xa')][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]]['reason']='rejected';logger['debug'](_0x2406('0x56'),_0x5737cc[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x57'),this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]]);}}}catch(_0x22547c){logger[_0x2406('0x52')](_0x2406('0x58'),_0x5737cc[_0x2406('0x2a')],util['inspect'](_0x22547c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x15')]=function(_0x2e32f7){try{if(this[_0x2406('0x3d')](_0x2e32f7)){logger[_0x2406('0x38')](_0x2406('0x59'),_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2e32f7,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2e32f7['uniqueid']]){for(var _0x522b3a in this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]]){if(this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x522b3a)&&!this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x2e32f7['uniqueid'],this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['membername'],_0x522b3a);this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]=!![];this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x4b')]=moment()[_0x2406('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x46')]='abandoned';this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['reason']=_0x2406('0x5a');logger[_0x2406('0x38')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x5b'),this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a]);}}}}}catch(_0x3054db){logger[_0x2406('0x52')]('[%s][voiceAgentReport][queuecallerabandon]',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3054db,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentComplete']=function(_0x523aa7){try{if(this['isNotNull'](_0x523aa7)){logger[_0x2406('0x38')](_0x2406('0x5c'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x523aa7,{'showHidden':![],'depth':null}));if(this['channels'][_0x523aa7[_0x2406('0x2a')]]){for(var _0x3a2a11 in this['channels'][_0x523aa7['uniqueid']]){if(this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x3a2a11)){if(this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x40')]&&!this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x523aa7[_0x2406('0x2a')],this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x49')],_0x3a2a11);this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x46')]='complete';this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x4f')]=_0x523aa7[_0x2406('0x4f')]==_0x2406('0x5d')?_0x2406('0x5e'):_0x523aa7[_0x2406('0x4f')];this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x5f')]=_0x523aa7[_0x2406('0x5f')];if(this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]]&&this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]][_0x2406('0x60')]){this['channels'][_0x523aa7['uniqueid']][_0x3a2a11]['acwtime']=this['voiceQueues'][_0x523aa7['queue']][_0x2406('0x61')];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentacw']=!![];}this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]]=_['omit'](this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]],[_0x2406('0x2f'),_0x2406('0x47')]);logger[_0x2406('0x38')](_0x2406('0x62'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x63'),this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11]);logger[_0x2406('0x38')](_0x2406('0x64'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')]({'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x523aa7[_0x2406('0x49')]),_0x2406('0x66'),{'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]});}}}}}}catch(_0x2d9883){logger['error'](_0x2406('0x67'),_0x523aa7[_0x2406('0x2a')],util['inspect'](_0x2d9883,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x19')]=function(_0x396d66){try{if(this[_0x2406('0x3d')](_0x396d66)){logger['debug']('[%s][voiceAgentReport][varset]\x20event:',_0x396d66[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x396d66,{'showHidden':![],'depth':null}));this['addVariable'](_0x396d66[_0x2406('0x2a')],_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(this['channels'][_0x396d66[_0x2406('0x2a')]]){for(var _0x44d5db in this[_0x2406('0xa')][_0x396d66['uniqueid']]){if(this['channels'][_0x396d66[_0x2406('0x2a')]][_0x2406('0x3f')](_0x44d5db)){logger[_0x2406('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x396d66[_0x2406('0x2a')],_0x44d5db,_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(_['isUndefined'](this['channels'][_0x396d66['uniqueid']][_0x44d5db][_0x2406('0xe')])){this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db][_0x2406('0xe')]={};}this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db]['variables']=this[_0x2406('0xe')][_0x396d66['uniqueid']];}}}}}catch(_0x278d22){logger[_0x2406('0x52')]('[%s][voiceAgentReport][varset]',_0x396d66['uniqueid'],util[_0x2406('0x2b')](_0x278d22,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x6b')]=function(_0x645852,_0x1d0394,_0x42031d){var _0x5325cd=[_0x2406('0x6c'),_0x2406('0x6d'),_0x2406('0x6e'),'rtpaudioqosjitterbridged',_0x2406('0x6f'),_0x2406('0x70'),'rtpaudioqosrtt',_0x2406('0x71'),_0x2406('0x72'),'sipuri',_0x2406('0x73'),_0x2406('0x74'),_0x2406('0x75'),_0x2406('0x76'),_0x2406('0x77'),_0x2406('0x78'),_0x2406('0x49'),_0x2406('0x79'),_0x2406('0x7a')];if(!_[_0x2406('0x7b')](_0x1d0394)&&!_[_0x2406('0x7c')](_0x5325cd,_0x1d0394)){if(_[_0x2406('0x25')](this[_0x2406('0xe')][_0x645852])){this[_0x2406('0xe')][_0x645852]={};}this[_0x2406('0xe')][_0x645852][_0x1d0394]=_0x42031d;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x80a0d4){try{if(this[_0x2406('0x3d')](_0x80a0d4)){logger[_0x2406('0x38')](_0x2406('0x7d'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x80a0d4,{'showHidden':![],'depth':null}));if(this['channels'][_0x80a0d4[_0x2406('0x2a')]]){for(var _0x20c9e0 in this['channels'][_0x80a0d4[_0x2406('0x2a')]]){if(this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x2406('0x3f')](_0x20c9e0)){if(this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x4f')]==_0x2406('0x5d')&&this['channels'][_0x80a0d4['uniqueid']][_0x20c9e0]['agentcomplete']){logger[_0x2406('0x26')](_0x2406('0x7e'),_0x80a0d4['uniqueid'],_0x20c9e0);this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x7f')]=moment()['format'](_0x2406('0x2d'));}}}logger['debug'](_0x2406('0x80'),_0x80a0d4[_0x2406('0x2a')],util[_0x2406('0x2b')](_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]),{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x82'),_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]));delete this[_0x2406('0xa')][_0x80a0d4['uniqueid']];}if(this['variables'][_0x80a0d4[_0x2406('0x2a')]]){delete this[_0x2406('0xe')][_0x80a0d4[_0x2406('0x2a')]];}}}catch(_0x15e0b3){logger[_0x2406('0x52')](_0x2406('0x83'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x15e0b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x21')]=function(_0x2d9817){try{if(this['isNotNull'](_0x2d9817)){logger[_0x2406('0x38')](_0x2406('0x84'),_0x2d9817['uniqueid'],util[_0x2406('0x2b')](_0x2d9817,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){for(var _0x53c0a5 in this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]['hasOwnProperty'](_0x53c0a5)){if(_0x2d9817[_0x2406('0x86')]===_0x53c0a5){logger['info'](_0x2406('0x87'),_0x2d9817[_0x2406('0x2a')],this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x49')],_0x53c0a5);var _0x2b59e8=moment();this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x16')]=!![];this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x46')]='complete';this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x4f')]=_0x2406('0x5d');this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x5f')]=_0x2b59e8['diff'](this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x40')],_0x2406('0x88'));}}}}if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]){var _0x5a35c7=this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]];this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]=this['channels'][_0x2d9817['transfereeuniqueid']];this['channels'][_0x2d9817['transfereeuniqueid']]=_0x5a35c7;}}}catch(_0x2d5094){logger[_0x2406('0x52')]('[%s][voiceAgentReport][attendedtransfer]',_0x2d9817[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2d5094,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x22')]=function(_0x49671e){try{if(this[_0x2406('0x3d')](_0x49671e)){logger[_0x2406('0x38')](_0x2406('0x8a'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x49671e,{'showHidden':![],'depth':null}));if(this['channels'][_0x49671e[_0x2406('0x85')]]){for(var _0x29fb43 in this[_0x2406('0xa')][_0x49671e['transfereeuniqueid']]){if(this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]]['hasOwnProperty'](_0x29fb43)){if(_0x49671e['transfereruniqueid']===_0x29fb43){logger[_0x2406('0x26')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x49671e['uniqueid'],this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x49')],_0x29fb43);var _0x5c582e=moment();this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x7f')]=_0x5c582e;this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['lastevent']=_0x2406('0x8b');this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['reason']=_0x2406('0x5d');this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x5f')]=_0x5c582e[_0x2406('0x8c')](this['channels'][_0x49671e['transfereeuniqueid']][_0x29fb43]['agentconnectAt'],_0x2406('0x88'));}}}}}}catch(_0x18f205){logger[_0x2406('0x52')](_0x2406('0x8d'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x18f205,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x5acb8b){var _0x2b0f02='';try{if(this[_0x2406('0x3d')](_0x5acb8b)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x5acb8b[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5acb8b,{'showHidden':![],'depth':null}));if(_0x5acb8b[_0x2406('0x8e')]){_0x2b0f02=_0x5acb8b[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5acb8b['channel'][_0x2406('0x90')]('-'));if(this[_0x2406('0xd')][_0x2b0f02]){logger[_0x2406('0x26')](_0x2406('0x91'),_0x5acb8b['uniqueid'],_0x2b0f02);this[_0x2406('0xd')][_0x2b0f02]['onhold']=!![];}}}}catch(_0x1d0e0e){logger[_0x2406('0x52')](_0x2406('0x92'),_0x5acb8b['uniqueid'],util['inspect'](_0x1d0e0e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x1f')]=function(_0x5ad1c7){var _0x496f10='';try{if(this['isNotNull'](_0x5ad1c7)){logger['debug'](_0x2406('0x93'),_0x5ad1c7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5ad1c7,{'showHidden':![],'depth':null}));if(_0x5ad1c7['channel']){_0x496f10=_0x5ad1c7[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5ad1c7[_0x2406('0x8e')]['lastIndexOf']('-'));if(this[_0x2406('0xd')][_0x496f10]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x5ad1c7['uniqueid'],_0x496f10);this['agents'][_0x496f10][_0x2406('0x94')]=![];}}}}catch(_0x1a39c5){logger[_0x2406('0x52')](_0x2406('0x95'),_0x5ad1c7[_0x2406('0x2a')],util['inspect'](_0x1a39c5,{'showHidden':![],'depth':null}));}};module[_0x2406('0x96')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff