// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
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_0x4a1c51=function(_0x204516){while(--_0x204516){_0x49ad47['push'](_0x49ad47['shift']());}};_0x4a1c51(++_0x51c54e);}(_0x38e7,0x1c1));var _0x738e=function(_0x529296,_0x1a6a23){_0x529296=_0x529296-0x0;var _0x1796bf=_0x38e7[_0x529296];return _0x1796bf;};'use strict';var _=require(_0x738e('0x0'));var moment=require(_0x738e('0x1'));var util=require('util');var Redis=require(_0x738e('0x2'));var config=require('../../../config/environment');var logger=require('../../../config/logger')(_0x738e('0x3'));var ami=require(_0x738e('0x4'));config['redis']=_['defaults'](config[_0x738e('0x5')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x738e('0x5')]));function VoiceAgentReport(_0x1901c6){this[_0x738e('0x6')]={};this[_0x738e('0x7')]=_0x1901c6[_0x738e('0x7')];this[_0x738e('0x8')]=_0x1901c6[_0x738e('0x8')];this['variables']={};ami['on'](_0x738e('0x9'),this[_0x738e('0xa')][_0x738e('0xb')](this));ami['on']('agentconnect',this[_0x738e('0xc')][_0x738e('0xb')](this));ami['on'](_0x738e('0xd'),this[_0x738e('0xe')][_0x738e('0xb')](this));ami['on']('queuecallerabandon',this[_0x738e('0xf')]['bind'](this));ami['on']('agentcomplete',this[_0x738e('0x10')]['bind'](this));ami['on']('varset',this[_0x738e('0x11')][_0x738e('0xb')](this));ami['on'](_0x738e('0x12'),this[_0x738e('0x13')]['bind'](this));ami['on'](_0x738e('0x14'),this[_0x738e('0x15')]['bind'](this));ami['on'](_0x738e('0x16'),this['syncMusicOnHoldStop'][_0x738e('0xb')](this));ami['on']('attendedtransfer',this['syncAttendedTransfer'][_0x738e('0xb')](this));ami['on']('blindtransfer',this['syncBlindTransfer'][_0x738e('0xb')](this));}VoiceAgentReport['prototype'][_0x738e('0x17')]=function(_0x11bd32,_0x2821bf,_0x350fc3){io['to'](_0x11bd32)[_0x738e('0x17')](_0x2821bf,_0x350fc3);};VoiceAgentReport[_0x738e('0x18')][_0x738e('0x19')]=function(_0xdb69de){return _0xdb69de!==null&&!_[_0x738e('0x1a')](_0xdb69de);};VoiceAgentReport['prototype'][_0x738e('0xa')]=function(_0x3caf77){try{if(this['isNotNull'](_0x3caf77)){logger[_0x738e('0x1b')]('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x3caf77['uniqueid'],_0x3caf77[_0x738e('0x1c')],_0x3caf77[_0x738e('0x1d')]);logger[_0x738e('0x1e')]('[%s][voiceAgentReport][agentcalled]\x20event:',_0x3caf77[_0x738e('0x1f')],util[_0x738e('0x20')](_0x3caf77,{'showHidden':![],'depth':null}));if(_[_0x738e('0x1a')](this[_0x738e('0x6')][_0x3caf77['uniqueid']])){this['channels'][_0x3caf77[_0x738e('0x1f')]]={};}if(_[_0x738e('0x1a')](this[_0x738e('0x6')][_0x3caf77[_0x738e('0x1f')]][_0x3caf77[_0x738e('0x1d')]])){this[_0x738e('0x6')][_0x3caf77[_0x738e('0x1f')]][_0x3caf77[_0x738e('0x1d')]]={'agentcalledAt':moment()[_0x738e('0x21')](_0x738e('0x22')),'lastevent':_0x738e('0x23'),'mandatoryDisposition':this[_0x738e('0x7')][_0x3caf77[_0x738e('0x24')]]?this[_0x738e('0x7')][_0x3caf77['queue']][_0x738e('0x25')]||![]:![],'type':this[_0x738e('0x7')][_0x3caf77[_0x738e('0x24')]]?this[_0x738e('0x7')][_0x3caf77[_0x738e('0x24')]][_0x738e('0x26')]||_0x738e('0x27'):'inbound','variables':this[_0x738e('0x28')][_0x3caf77[_0x738e('0x1f')]]};}_[_0x738e('0x29')](this[_0x738e('0x6')][_0x3caf77['uniqueid']][_0x3caf77['destuniqueid']],_[_0x738e('0x2a')](_0x3caf77,[_0x738e('0x2b'),_0x738e('0x2c')]));logger[_0x738e('0x1e')](_0x738e('0x2d'),_0x3caf77['uniqueid'],util[_0x738e('0x20')](this[_0x738e('0x6')][_0x3caf77[_0x738e('0x1f')]][_0x3caf77['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0x738e('0x2e'),this['channels'][_0x3caf77[_0x738e('0x1f')]][_0x3caf77['destuniqueid']]);logger[_0x738e('0x1e')](_0x738e('0x2f'),_0x3caf77[_0x738e('0x1f')],util['inspect'](this[_0x738e('0x6')][_0x3caf77[_0x738e('0x1f')]][_0x3caf77[_0x738e('0x1d')]],{'showHidden':![],'depth':null}));this[_0x738e('0x17')](util['format'](_0x738e('0x30'),_0x3caf77['membername']),'user:called',this['channels'][_0x3caf77[_0x738e('0x1f')]][_0x3caf77[_0x738e('0x1d')]]);}}catch(_0x5c581e){logger[_0x738e('0x31')]('[%s][voiceAgentReport][agentcalled]',_0x3caf77[_0x738e('0x1f')],util['inspect'](_0x5c581e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x738e('0xc')]=function(_0x131d03){try{if(this[_0x738e('0x19')](_0x131d03)){if(this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]]){logger[_0x738e('0x1e')](_0x738e('0x32'),_0x131d03[_0x738e('0x1f')],util[_0x738e('0x20')](_0x131d03,{'showHidden':![],'depth':null}));for(var 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this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]]){if(this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x738e('0x33')](_0x2cd00f)){if(_0x131d03[_0x738e('0x1d')]===_0x2cd00f){logger[_0x738e('0x1b')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x131d03[_0x738e('0x1f')],_0x131d03['membername'],_0x131d03[_0x738e('0x1d')]);this['channels'][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0x34')]=moment()[_0x738e('0x21')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x738e('0x6')][_0x131d03['uniqueid']][_0x2cd00f][_0x738e('0x35')]=_0x131d03[_0x738e('0x35')];this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0x36')]=_0x131d03[_0x738e('0x36')];this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0x37')]=_0x131d03['destchannelstate'];this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0x38')]=_0x131d03[_0x738e('0x38')];this['channels'][_0x131d03['uniqueid']][_0x2cd00f][_0x738e('0x39')]=_0x131d03[_0x738e('0x39')];this['channels'][_0x131d03['uniqueid']][_0x2cd00f]['lastevent']=_0x738e('0x3a');_[_0x738e('0x29')](this[_0x738e('0x8')][_0x131d03[_0x738e('0x3b')]],_['pick'](_0x131d03,[_0x738e('0x24'),_0x738e('0x3c')]));logger[_0x738e('0x1e')](_0x738e('0x3d'),_0x131d03[_0x738e('0x1f')],util[_0x738e('0x20')](this[_0x738e('0x6')][_0x131d03['uniqueid']][_0x131d03[_0x738e('0x1d')]],{'showHidden':![],'depth':null}));ami[_0x738e('0x17')]('custom:agentconnect',this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x131d03[_0x738e('0x1d')]]);logger[_0x738e('0x1e')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x131d03[_0x738e('0x1f')],util[_0x738e('0x20')](this['channels'][_0x131d03['uniqueid']][_0x131d03[_0x738e('0x1d')]],{'showHidden':![],'depth':null}));this[_0x738e('0x17')](util[_0x738e('0x21')](_0x738e('0x30'),_0x131d03['membername']),_0x738e('0x3e'),this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x131d03[_0x738e('0x1d')]]);}else if(!this['channels'][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0xd')]&&!this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0x3f')]){logger[_0x738e('0x1b')](_0x738e('0x40'),_0x131d03[_0x738e('0x1f')],this['channels'][_0x131d03['uniqueid']][_0x2cd00f][_0x738e('0x1c')],_0x2cd00f);this['channels'][_0x131d03['uniqueid']][_0x2cd00f][_0x738e('0xd')]=!![];this['channels'][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0x41')]=moment()['format'](_0x738e('0x22'));this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0x42')]=_0x131d03[_0x738e('0x1d')];this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0x43')]=_0x131d03[_0x738e('0x1c')];this[_0x738e('0x6')][_0x131d03[_0x738e('0x1f')]][_0x2cd00f][_0x738e('0x44')]=_0x738e('0x45');this[_0x738e('0x6')][_0x131d03['uniqueid']][_0x2cd00f]['reason']=_0x738e('0x45');logger[_0x738e('0x1e')](_0x738e('0x46'),_0x131d03['uniqueid'],util[_0x738e('0x20')](this[_0x738e('0x6')][_0x131d03['uniqueid']][_0x2cd00f],{'showHidden':![],'depth':null}));ami[_0x738e('0x17')](_0x738e('0x47'),this['channels'][_0x131d03[_0x738e('0x1f')]][_0x2cd00f]);}}}}}}catch(_0x2c0731){logger[_0x738e('0x31')](_0x738e('0x48'),_0x131d03[_0x738e('0x1f')],util[_0x738e('0x20')](_0x2c0731,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x738e('0x18')][_0x738e('0xe')]=function(_0x6fecac){try{if(this['isNotNull'](_0x6fecac)){logger[_0x738e('0x1e')](_0x738e('0x49'),_0x6fecac[_0x738e('0x1f')],util[_0x738e('0x20')](_0x6fecac,{'showHidden':![],'depth':null}));if(this[_0x738e('0x6')][_0x6fecac[_0x738e('0x1f')]]&&this[_0x738e('0x6')][_0x6fecac[_0x738e('0x1f')]][_0x6fecac[_0x738e('0x1d')]]){logger['info']('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x6fecac[_0x738e('0x1f')],_0x6fecac[_0x738e('0x1c')],_0x6fecac['destuniqueid']);this[_0x738e('0x6')][_0x6fecac[_0x738e('0x1f')]][_0x6fecac[_0x738e('0x1d')]]['agentringnoanswer']=!![];this[_0x738e('0x6')][_0x6fecac[_0x738e('0x1f')]][_0x6fecac[_0x738e('0x1d')]][_0x738e('0x41')]=moment()[_0x738e('0x21')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x738e('0x6')][_0x6fecac[_0x738e('0x1f')]][_0x6fecac[_0x738e('0x1d')]]['lastevent']=_0x738e('0x4a');this[_0x738e('0x6')][_0x6fecac['uniqueid']][_0x6fecac[_0x738e('0x1d')]]['reason']=_0x738e('0x4a');logger[_0x738e('0x1e')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x6fecac[_0x738e('0x1f')],util[_0x738e('0x20')](this[_0x738e('0x6')][_0x6fecac['uniqueid']][_0x6fecac[_0x738e('0x1d')]],{'showHidden':![],'depth':null}));ami[_0x738e('0x17')](_0x738e('0x4b'),this[_0x738e('0x6')][_0x6fecac['uniqueid']][_0x6fecac['destuniqueid']]);}}}catch(_0x390c6e){logger[_0x738e('0x31')](_0x738e('0x4c'),_0x6fecac[_0x738e('0x1f')],util[_0x738e('0x20')](_0x390c6e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x738e('0x18')][_0x738e('0xf')]=function(_0x3d44ac){try{if(this[_0x738e('0x19')](_0x3d44ac)){logger['debug'](_0x738e('0x4d'),_0x3d44ac['uniqueid'],util[_0x738e('0x20')](_0x3d44ac,{'showHidden':![],'depth':null}));if(this[_0x738e('0x6')][_0x3d44ac[_0x738e('0x1f')]]){for(var _0x5b55f8 in this[_0x738e('0x6')][_0x3d44ac[_0x738e('0x1f')]]){if(this[_0x738e('0x6')][_0x3d44ac[_0x738e('0x1f')]][_0x738e('0x33')](_0x5b55f8)&&!this['channels'][_0x3d44ac['uniqueid']][_0x5b55f8][_0x738e('0xd')]&&!this[_0x738e('0x6')][_0x3d44ac[_0x738e('0x1f')]][_0x5b55f8][_0x738e('0x3f')]){logger['info'](_0x738e('0x4e'),_0x3d44ac[_0x738e('0x1f')],this[_0x738e('0x6')][_0x3d44ac[_0x738e('0x1f')]][_0x5b55f8]['membername'],_0x5b55f8);this[_0x738e('0x6')][_0x3d44ac[_0x738e('0x1f')]][_0x5b55f8][_0x738e('0xd')]=!![];this['channels'][_0x3d44ac[_0x738e('0x1f')]][_0x5b55f8][_0x738e('0x41')]=moment()['format'](_0x738e('0x22'));this[_0x738e('0x6')][_0x3d44ac['uniqueid']][_0x5b55f8][_0x738e('0x44')]='abandoned';this['channels'][_0x3d44ac[_0x738e('0x1f')]][_0x5b55f8][_0x738e('0x4f')]=_0x738e('0x50');logger[_0x738e('0x1e')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x3d44ac[_0x738e('0x1f')],util[_0x738e('0x20')](this[_0x738e('0x6')][_0x3d44ac[_0x738e('0x1f')]][_0x5b55f8],{'showHidden':![],'depth':null}));ami[_0x738e('0x17')](_0x738e('0x51'),this[_0x738e('0x6')][_0x3d44ac[_0x738e('0x1f')]][_0x5b55f8]);}}}}}catch(_0x28a7ac){logger[_0x738e('0x31')](_0x738e('0x52'),_0x3d44ac[_0x738e('0x1f')],util[_0x738e('0x20')](_0x28a7ac,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x738e('0x18')]['syncAgentComplete']=function(_0x52eca0){try{if(this[_0x738e('0x19')](_0x52eca0)){logger[_0x738e('0x1e')](_0x738e('0x53'),_0x52eca0['uniqueid'],util[_0x738e('0x20')](_0x52eca0,{'showHidden':![],'depth':null}));if(this['channels'][_0x52eca0[_0x738e('0x1f')]]){for(var _0x19114c in this['channels'][_0x52eca0[_0x738e('0x1f')]]){if(this[_0x738e('0x6')][_0x52eca0['uniqueid']][_0x738e('0x33')](_0x19114c)){if(this['channels'][_0x52eca0[_0x738e('0x1f')]][_0x19114c][_0x738e('0x34')]&&!this[_0x738e('0x6')][_0x52eca0[_0x738e('0x1f')]][_0x19114c]['agentcomplete']){logger[_0x738e('0x1b')](_0x738e('0x54'),_0x52eca0['uniqueid'],this[_0x738e('0x6')][_0x52eca0[_0x738e('0x1f')]][_0x19114c]['membername'],_0x19114c);this[_0x738e('0x6')][_0x52eca0[_0x738e('0x1f')]][_0x19114c][_0x738e('0x3f')]=!![];this[_0x738e('0x6')][_0x52eca0[_0x738e('0x1f')]][_0x19114c][_0x738e('0x55')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x738e('0x6')][_0x52eca0['uniqueid']][_0x19114c]['lastevent']='complete';this[_0x738e('0x6')][_0x52eca0[_0x738e('0x1f')]][_0x19114c][_0x738e('0x4f')]=_0x52eca0['reason']=='transfer'?'agent':_0x52eca0[_0x738e('0x4f')];this['channels'][_0x52eca0[_0x738e('0x1f')]][_0x19114c]['talktime']=_0x52eca0['talktime'];if(this[_0x738e('0x7')][_0x52eca0[_0x738e('0x24')]]&&this[_0x738e('0x7')][_0x52eca0[_0x738e('0x24')]][_0x738e('0x56')]){this[_0x738e('0x6')][_0x52eca0['uniqueid']][_0x19114c][_0x738e('0x57')]=this[_0x738e('0x7')][_0x52eca0[_0x738e('0x24')]][_0x738e('0x58')];this[_0x738e('0x6')][_0x52eca0[_0x738e('0x1f')]][_0x19114c][_0x738e('0x59')]=!![];}this[_0x738e('0x8')][_0x52eca0['interface']]=_[_0x738e('0x2a')](this[_0x738e('0x8')][_0x52eca0[_0x738e('0x3b')]],[_0x738e('0x24'),_0x738e('0x3c')]);logger['debug'](_0x738e('0x5a'),_0x52eca0[_0x738e('0x1f')],util[_0x738e('0x20')](this['channels'][_0x52eca0[_0x738e('0x1f')]][_0x19114c],{'showHidden':![],'depth':null}));ami[_0x738e('0x17')](_0x738e('0x5b'),this[_0x738e('0x6')][_0x52eca0['uniqueid']][_0x19114c]);logger['debug'](_0x738e('0x5c'),_0x52eca0[_0x738e('0x1f')],util[_0x738e('0x20')](this[_0x738e('0x6')][_0x52eca0['uniqueid']][_0x19114c],{'showHidden':![],'depth':null}));this['emit'](util[_0x738e('0x21')](_0x738e('0x30'),_0x52eca0[_0x738e('0x1c')]),_0x738e('0x5d'),this[_0x738e('0x6')][_0x52eca0['uniqueid']][_0x19114c]);}}}}}}catch(_0x4638c0){logger[_0x738e('0x31')](_0x738e('0x5e'),_0x52eca0[_0x738e('0x1f')],util[_0x738e('0x20')](_0x4638c0,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x738e('0x18')][_0x738e('0x11')]=function(_0x3e0f14){try{if(this['isNotNull'](_0x3e0f14)){logger[_0x738e('0x1e')](_0x738e('0x5f'),_0x3e0f14[_0x738e('0x1f')],util[_0x738e('0x20')](_0x3e0f14,{'showHidden':![],'depth':null}));this['addVariable'](_0x3e0f14[_0x738e('0x1f')],_[_0x738e('0x60')](_0x3e0f14[_0x738e('0x61')])[0x0],_0x3e0f14[_0x738e('0x62')]);if(this[_0x738e('0x6')][_0x3e0f14[_0x738e('0x1f')]]){for(var _0x1273c2 in this['channels'][_0x3e0f14[_0x738e('0x1f')]]){if(this[_0x738e('0x6')][_0x3e0f14['uniqueid']][_0x738e('0x33')](_0x1273c2)){logger[_0x738e('0x1b')](_0x738e('0x63'),_0x3e0f14['uniqueid'],_0x1273c2,_[_0x738e('0x60')](_0x3e0f14[_0x738e('0x61')])[0x0],_0x3e0f14['value']);if(_['isUndefined'](this['channels'][_0x3e0f14[_0x738e('0x1f')]][_0x1273c2][_0x738e('0x28')])){this['channels'][_0x3e0f14['uniqueid']][_0x1273c2][_0x738e('0x28')]={};}this['channels'][_0x3e0f14[_0x738e('0x1f')]][_0x1273c2][_0x738e('0x28')]=this[_0x738e('0x28')][_0x3e0f14[_0x738e('0x1f')]];}}}}}catch(_0x61b15a){logger[_0x738e('0x31')]('[%s][voiceAgentReport][varset]',_0x3e0f14[_0x738e('0x1f')],util[_0x738e('0x20')](_0x61b15a,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x738e('0x18')][_0x738e('0x64')]=function(_0x344879,_0x281019,_0x5bef3d){var _0x5ab6df=['rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged',_0x738e('0x65'),_0x738e('0x66'),_0x738e('0x67'),'rtpaudioqosrttbridged',_0x738e('0x68'),'sipuri','bridgepeer',_0x738e('0x69'),_0x738e('0x6a'),_0x738e('0x6b'),_0x738e('0x6c'),_0x738e('0x6d'),_0x738e('0x1c'),_0x738e('0x6e'),'memberrealtime'];if(!_['isNil'](_0x281019)&&!_[_0x738e('0x6f')](_0x5ab6df,_0x281019)){if(_[_0x738e('0x1a')](this[_0x738e('0x28')][_0x344879])){this['variables'][_0x344879]={};}this[_0x738e('0x28')][_0x344879][_0x281019]=_0x5bef3d;}};VoiceAgentReport[_0x738e('0x18')][_0x738e('0x13')]=function(_0x39aff9){try{if(this[_0x738e('0x19')](_0x39aff9)){logger[_0x738e('0x1e')]('[%s][voiceAgentReport][hangup]\x20event:',_0x39aff9[_0x738e('0x1f')],util[_0x738e('0x20')](_0x39aff9,{'showHidden':![],'depth':null}));if(this[_0x738e('0x6')][_0x39aff9[_0x738e('0x1f')]]){for(var _0x5e4288 in this[_0x738e('0x6')][_0x39aff9[_0x738e('0x1f')]]){if(this['channels'][_0x39aff9['uniqueid']]['hasOwnProperty'](_0x5e4288)){if(this['channels'][_0x39aff9[_0x738e('0x1f')]][_0x5e4288][_0x738e('0x4f')]==_0x738e('0x70')&&this['channels'][_0x39aff9[_0x738e('0x1f')]][_0x5e4288][_0x738e('0x3f')]){logger[_0x738e('0x1b')]('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x39aff9[_0x738e('0x1f')],_0x5e4288);this[_0x738e('0x6')][_0x39aff9[_0x738e('0x1f')]][_0x5e4288][_0x738e('0x55')]=moment()[_0x738e('0x21')](_0x738e('0x22'));}}}logger[_0x738e('0x1e')](_0x738e('0x71'),_0x39aff9['uniqueid'],util[_0x738e('0x20')](_[_0x738e('0x72')](this['channels'][_0x39aff9[_0x738e('0x1f')]]),{'showHidden':![],'depth':null}));ami['emit'](_0x738e('0x73'),_[_0x738e('0x72')](this[_0x738e('0x6')][_0x39aff9[_0x738e('0x1f')]]));delete this['channels'][_0x39aff9[_0x738e('0x1f')]];}if(this[_0x738e('0x28')][_0x39aff9['uniqueid']]){delete this['variables'][_0x39aff9[_0x738e('0x1f')]];}}}catch(_0x3494af){logger['error']('[%s][voiceAgentReport][hangup]',_0x39aff9[_0x738e('0x1f')],util[_0x738e('0x20')](_0x3494af,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x738e('0x18')][_0x738e('0x74')]=function(_0x49f602){try{if(this[_0x738e('0x19')](_0x49f602)){logger[_0x738e('0x1e')](_0x738e('0x75'),_0x49f602[_0x738e('0x1f')],util['inspect'](_0x49f602,{'showHidden':![],'depth':null}));if(this[_0x738e('0x6')][_0x49f602[_0x738e('0x76')]]){for(var _0x26abb8 in this[_0x738e('0x6')][_0x49f602[_0x738e('0x76')]]){if(this[_0x738e('0x6')][_0x49f602[_0x738e('0x76')]][_0x738e('0x33')](_0x26abb8)){if(_0x49f602[_0x738e('0x77')]===_0x26abb8){logger[_0x738e('0x1b')](_0x738e('0x78'),_0x49f602[_0x738e('0x1f')],this['channels'][_0x49f602[_0x738e('0x76')]][_0x26abb8]['membername'],_0x26abb8);var _0x27d7ae=moment();this[_0x738e('0x6')][_0x49f602['transfereeuniqueid']][_0x26abb8][_0x738e('0x3f')]=!![];this['channels'][_0x49f602['transfereeuniqueid']][_0x26abb8][_0x738e('0x55')]=moment()[_0x738e('0x21')](_0x738e('0x22'));this['channels'][_0x49f602[_0x738e('0x76')]][_0x26abb8][_0x738e('0x44')]=_0x738e('0x79');this[_0x738e('0x6')][_0x49f602[_0x738e('0x76')]][_0x26abb8]['reason']='transfer';this['channels'][_0x49f602[_0x738e('0x76')]][_0x26abb8]['talktime']=_0x27d7ae['diff'](this['channels'][_0x49f602[_0x738e('0x76')]][_0x26abb8]['agentconnectAt'],_0x738e('0x7a'));}}}}if(this['channels'][_0x49f602[_0x738e('0x7b')]]){var _0x16fbf4=this[_0x738e('0x6')][_0x49f602[_0x738e('0x7b')]];this[_0x738e('0x6')][_0x49f602['secondtransfereruniqueid']]=this[_0x738e('0x6')][_0x49f602['transfereeuniqueid']];this[_0x738e('0x6')][_0x49f602['transfereeuniqueid']]=_0x16fbf4;}}}catch(_0x36527e){logger[_0x738e('0x31')](_0x738e('0x7c'),_0x49f602[_0x738e('0x1f')],util[_0x738e('0x20')](_0x36527e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncBlindTransfer']=function(_0x5090ba){try{if(this['isNotNull'](_0x5090ba)){logger[_0x738e('0x1e')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x5090ba['uniqueid'],util[_0x738e('0x20')](_0x5090ba,{'showHidden':![],'depth':null}));if(this[_0x738e('0x6')][_0x5090ba['transfereeuniqueid']]){for(var _0xade47f in this[_0x738e('0x6')][_0x5090ba[_0x738e('0x76')]]){if(this[_0x738e('0x6')][_0x5090ba[_0x738e('0x76')]]['hasOwnProperty'](_0xade47f)){if(_0x5090ba['transfereruniqueid']===_0xade47f){logger[_0x738e('0x1b')](_0x738e('0x7d'),_0x5090ba[_0x738e('0x1f')],this[_0x738e('0x6')][_0x5090ba[_0x738e('0x76')]][_0xade47f][_0x738e('0x1c')],_0xade47f);var _0xea7ac0=moment();this[_0x738e('0x6')][_0x5090ba[_0x738e('0x76')]][_0xade47f][_0x738e('0x3f')]=!![];this[_0x738e('0x6')][_0x5090ba['transfereeuniqueid']][_0xade47f]['agentcompleteAt']=_0xea7ac0;this[_0x738e('0x6')][_0x5090ba[_0x738e('0x76')]][_0xade47f][_0x738e('0x44')]=_0x738e('0x79');this[_0x738e('0x6')][_0x5090ba[_0x738e('0x76')]][_0xade47f][_0x738e('0x4f')]=_0x738e('0x70');this[_0x738e('0x6')][_0x5090ba[_0x738e('0x76')]][_0xade47f][_0x738e('0x7e')]=_0xea7ac0[_0x738e('0x7f')](this[_0x738e('0x6')][_0x5090ba['transfereeuniqueid']][_0xade47f][_0x738e('0x34')],_0x738e('0x7a'));}}}}}}catch(_0xcf6baa){logger['error']('[%s][voiceAgentReport][blindtransfer]',_0x5090ba[_0x738e('0x1f')],util[_0x738e('0x20')](_0xcf6baa,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x738e('0x18')]['syncMusicOnHoldStart']=function(_0x317ccb){var _0x4e0f50='';try{if(this[_0x738e('0x19')](_0x317ccb)){logger[_0x738e('0x1e')](_0x738e('0x80'),_0x317ccb[_0x738e('0x1f')],util[_0x738e('0x20')](_0x317ccb,{'showHidden':![],'depth':null}));if(_0x317ccb[_0x738e('0x81')]){_0x4e0f50=_0x317ccb[_0x738e('0x81')][_0x738e('0x82')](0x0,_0x317ccb[_0x738e('0x81')][_0x738e('0x83')]('-'));if(this[_0x738e('0x8')][_0x4e0f50]){logger[_0x738e('0x1b')](_0x738e('0x84'),_0x317ccb['uniqueid'],_0x4e0f50);this['agents'][_0x4e0f50][_0x738e('0x85')]=!![];}}}}catch(_0x4f3ac1){logger[_0x738e('0x31')]('[%s][voiceAgentReport][musiconholdstart]',_0x317ccb[_0x738e('0x1f')],util[_0x738e('0x20')](_0x4f3ac1,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x738e('0x86')]=function(_0x322735){var _0x23a458='';try{if(this[_0x738e('0x19')](_0x322735)){logger['debug'](_0x738e('0x87'),_0x322735[_0x738e('0x1f')],util[_0x738e('0x20')](_0x322735,{'showHidden':![],'depth':null}));if(_0x322735[_0x738e('0x81')]){_0x23a458=_0x322735['channel']['substring'](0x0,_0x322735[_0x738e('0x81')][_0x738e('0x83')]('-'));if(this['agents'][_0x23a458]){logger[_0x738e('0x1b')](_0x738e('0x88'),_0x322735[_0x738e('0x1f')],_0x23a458);this[_0x738e('0x8')][_0x23a458][_0x738e('0x85')]=![];}}}}catch(_0x48f8b1){logger['error']('[%s][voiceAgentReport][musiconholdstop]',_0x322735[_0x738e('0x1f')],util[_0x738e('0x20')](_0x48f8b1,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
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_0x39780b=function(_0x260d57){while(--_0x260d57){_0x583998['push'](_0x583998['shift']());}};_0x39780b(++_0x49c395);}(_0x4062,0x1d9));var _0x2406=function(_0x1d7695,_0x516a29){_0x1d7695=_0x1d7695-0x0;var _0x1d8397=_0x4062[_0x1d7695];return _0x1d8397;};'use strict';var _=require(_0x2406('0x0'));var moment=require(_0x2406('0x1'));var util=require(_0x2406('0x2'));var Redis=require(_0x2406('0x3'));var config=require(_0x2406('0x4'));var logger=require('../../../config/logger')(_0x2406('0x5'));var ami=require(_0x2406('0x6'));config[_0x2406('0x7')]=_[_0x2406('0x8')](config[_0x2406('0x7')],{'host':_0x2406('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2406('0x7')]));function VoiceAgentReport(_0x3a079a){this[_0x2406('0xa')]={};this[_0x2406('0xb')]=_0x3a079a['channels'];this['voiceQueues']=_0x3a079a[_0x2406('0xc')];this[_0x2406('0xd')]=_0x3a079a[_0x2406('0xd')];this[_0x2406('0xe')]={};ami['on'](_0x2406('0xf'),this[_0x2406('0x10')][_0x2406('0x11')](this));ami['on']('agentconnect',this[_0x2406('0x12')][_0x2406('0x11')](this));ami['on'](_0x2406('0x13'),this[_0x2406('0x14')]['bind'](this));ami['on']('queuecallerabandon',this[_0x2406('0x15')]['bind'](this));ami['on'](_0x2406('0x16'),this[_0x2406('0x17')]['bind'](this));ami['on'](_0x2406('0x18'),this[_0x2406('0x19')][_0x2406('0x11')](this));ami['on'](_0x2406('0x1a'),this[_0x2406('0x1b')]['bind'](this));ami['on'](_0x2406('0x1c'),this[_0x2406('0x1d')]['bind'](this));ami['on'](_0x2406('0x1e'),this[_0x2406('0x1f')][_0x2406('0x11')](this));ami['on'](_0x2406('0x20'),this[_0x2406('0x21')][_0x2406('0x11')](this));ami['on']('blindtransfer',this[_0x2406('0x22')][_0x2406('0x11')](this));}VoiceAgentReport[_0x2406('0x23')][_0x2406('0x24')]=function(_0xc24b69,_0x562af7,_0x273c18){io['to'](_0xc24b69)['emit'](_0x562af7,_0x273c18);};VoiceAgentReport[_0x2406('0x23')]['isNotNull']=function(_0x1cd5df){return _0x1cd5df!==null&&!_[_0x2406('0x25')](_0x1cd5df);};VoiceAgentReport['prototype'][_0x2406('0x10')]=function(_0x47a51e){try{if(this['isNotNull'](_0x47a51e)){logger[_0x2406('0x26')](_0x2406('0x27'),_0x47a51e['uniqueid'],_0x47a51e['membername'],_0x47a51e[_0x2406('0x28')]);logger['debug'](_0x2406('0x29'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x47a51e,{'showHidden':![],'depth':null}));if(_[_0x2406('0x25')](this['channels'][_0x47a51e['uniqueid']])){this['channels'][_0x47a51e[_0x2406('0x2a')]]={};}if(_['isUndefined'](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]])){this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]={'agentcalledAt':moment()[_0x2406('0x2c')](_0x2406('0x2d')),'lastevent':_0x2406('0x2e'),'mandatoryDisposition':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e[_0x2406('0x2f')]][_0x2406('0x30')]||![]:![],'type':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e['queue']]['type']||'inbound':'inbound','variables':this[_0x2406('0xe')][_0x47a51e[_0x2406('0x2a')]],'motionChannel':_0x2406('0x31')};}_[_0x2406('0x32')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],_['omit'](_0x47a51e,[_0x2406('0x33'),_0x2406('0x34')]));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x35'),this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]);var _0x4c6ba8={'id':this['agents'][_0x47a51e[_0x2406('0x36')]]['id'],'calleridnum':this[_0x2406('0xa')][_0x47a51e['uniqueid']][_0x47a51e['destuniqueid']][_0x2406('0x37')],'queue':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0x2f')],'variables':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0xe')]};logger[_0x2406('0x38')](_0x2406('0x39'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x4c6ba8,{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x47a51e['membername']),_0x2406('0x3b'),_0x4c6ba8);}}catch(_0x2a894b){logger['error'](_0x2406('0x3c'),_0x47a51e['uniqueid'],util[_0x2406('0x2b')](_0x2a894b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x12')]=function(_0x3680a5){try{if(this[_0x2406('0x3d')](_0x3680a5)){if(this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){logger[_0x2406('0x38')](_0x2406('0x3e'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3680a5,{'showHidden':![],'depth':null}));for(var _0x145224 in this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){if(this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x2406('0x3f')](_0x145224)){if(_0x3680a5[_0x2406('0x28')]===_0x145224){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x3680a5[_0x2406('0x2a')],_0x3680a5['membername'],_0x3680a5['destuniqueid']);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x40')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x41')]=_0x3680a5['connectedlinename'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x42')]=_0x3680a5['connectedlinenum'];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x43')]=_0x3680a5[_0x2406('0x43')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['destchannelstatedesc']=_0x3680a5[_0x2406('0x44')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x45')]=_0x3680a5[_0x2406('0x45')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]='connect';if(this[_0x2406('0xb')][this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x2a')]]){var _0x5c26c8=this[_0x2406('0xb')][this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['uniqueid']]['routealias'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['routealias']=_0x5c26c8;_0x3680a5['routealias']=_0x5c26c8;}_[_0x2406('0x32')](this[_0x2406('0xd')][_0x3680a5['interface']],_['pick'](_0x3680a5,[_0x2406('0x2f'),_0x2406('0x47'),'routealias']));logger[_0x2406('0x38')](_0x2406('0x48'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')]('custom:agentconnect',this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));this[_0x2406('0x24')](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x3680a5[_0x2406('0x49')]),_0x2406('0x4a'),this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);}else if(!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['agentcomplete']){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x3680a5[_0x2406('0x2a')],this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x49')],_0x145224);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]=!![];this['channels'][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x4b')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4c')]=_0x3680a5[_0x2406('0x28')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4d')]=_0x3680a5[_0x2406('0x49')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]=_0x2406('0x4e');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4f')]=_0x2406('0x4e');logger[_0x2406('0x38')](_0x2406('0x50'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x51'),this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224]);}}}}}}catch(_0x2c9d77){logger[_0x2406('0x52')](_0x2406('0x53'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2c9d77,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')]['syncAgentRingNoAnswer']=function(_0x5737cc){try{if(this[_0x2406('0x3d')](_0x5737cc)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5737cc['uniqueid'],util[_0x2406('0x2b')](_0x5737cc,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]]&&this['channels'][_0x5737cc['uniqueid']][_0x5737cc['destuniqueid']]){logger[_0x2406('0x26')](_0x2406('0x54'),_0x5737cc[_0x2406('0x2a')],_0x5737cc[_0x2406('0x49')],_0x5737cc[_0x2406('0x28')]);this['channels'][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x13')]=!![];this['channels'][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]][_0x2406('0x4b')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x46')]=_0x2406('0x55');this[_0x2406('0xa')][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]]['reason']='rejected';logger['debug'](_0x2406('0x56'),_0x5737cc[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x57'),this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]]);}}}catch(_0x22547c){logger[_0x2406('0x52')](_0x2406('0x58'),_0x5737cc[_0x2406('0x2a')],util['inspect'](_0x22547c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x15')]=function(_0x2e32f7){try{if(this[_0x2406('0x3d')](_0x2e32f7)){logger[_0x2406('0x38')](_0x2406('0x59'),_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2e32f7,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2e32f7['uniqueid']]){for(var _0x522b3a in this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]]){if(this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x522b3a)&&!this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x2e32f7['uniqueid'],this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['membername'],_0x522b3a);this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]=!![];this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x4b')]=moment()[_0x2406('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x46')]='abandoned';this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['reason']=_0x2406('0x5a');logger[_0x2406('0x38')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x5b'),this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a]);}}}}}catch(_0x3054db){logger[_0x2406('0x52')]('[%s][voiceAgentReport][queuecallerabandon]',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3054db,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentComplete']=function(_0x523aa7){try{if(this['isNotNull'](_0x523aa7)){logger[_0x2406('0x38')](_0x2406('0x5c'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x523aa7,{'showHidden':![],'depth':null}));if(this['channels'][_0x523aa7[_0x2406('0x2a')]]){for(var _0x3a2a11 in this['channels'][_0x523aa7['uniqueid']]){if(this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x3a2a11)){if(this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x40')]&&!this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x523aa7[_0x2406('0x2a')],this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x49')],_0x3a2a11);this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x46')]='complete';this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x4f')]=_0x523aa7[_0x2406('0x4f')]==_0x2406('0x5d')?_0x2406('0x5e'):_0x523aa7[_0x2406('0x4f')];this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x5f')]=_0x523aa7[_0x2406('0x5f')];if(this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]]&&this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]][_0x2406('0x60')]){this['channels'][_0x523aa7['uniqueid']][_0x3a2a11]['acwtime']=this['voiceQueues'][_0x523aa7['queue']][_0x2406('0x61')];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentacw']=!![];}this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]]=_['omit'](this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]],[_0x2406('0x2f'),_0x2406('0x47')]);logger[_0x2406('0x38')](_0x2406('0x62'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x63'),this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11]);logger[_0x2406('0x38')](_0x2406('0x64'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')]({'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x523aa7[_0x2406('0x49')]),_0x2406('0x66'),{'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]});}}}}}}catch(_0x2d9883){logger['error'](_0x2406('0x67'),_0x523aa7[_0x2406('0x2a')],util['inspect'](_0x2d9883,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x19')]=function(_0x396d66){try{if(this[_0x2406('0x3d')](_0x396d66)){logger['debug']('[%s][voiceAgentReport][varset]\x20event:',_0x396d66[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x396d66,{'showHidden':![],'depth':null}));this['addVariable'](_0x396d66[_0x2406('0x2a')],_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(this['channels'][_0x396d66[_0x2406('0x2a')]]){for(var _0x44d5db in this[_0x2406('0xa')][_0x396d66['uniqueid']]){if(this['channels'][_0x396d66[_0x2406('0x2a')]][_0x2406('0x3f')](_0x44d5db)){logger[_0x2406('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x396d66[_0x2406('0x2a')],_0x44d5db,_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(_['isUndefined'](this['channels'][_0x396d66['uniqueid']][_0x44d5db][_0x2406('0xe')])){this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db][_0x2406('0xe')]={};}this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db]['variables']=this[_0x2406('0xe')][_0x396d66['uniqueid']];}}}}}catch(_0x278d22){logger[_0x2406('0x52')]('[%s][voiceAgentReport][varset]',_0x396d66['uniqueid'],util[_0x2406('0x2b')](_0x278d22,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x6b')]=function(_0x645852,_0x1d0394,_0x42031d){var _0x5325cd=[_0x2406('0x6c'),_0x2406('0x6d'),_0x2406('0x6e'),'rtpaudioqosjitterbridged',_0x2406('0x6f'),_0x2406('0x70'),'rtpaudioqosrtt',_0x2406('0x71'),_0x2406('0x72'),'sipuri',_0x2406('0x73'),_0x2406('0x74'),_0x2406('0x75'),_0x2406('0x76'),_0x2406('0x77'),_0x2406('0x78'),_0x2406('0x49'),_0x2406('0x79'),_0x2406('0x7a')];if(!_[_0x2406('0x7b')](_0x1d0394)&&!_[_0x2406('0x7c')](_0x5325cd,_0x1d0394)){if(_[_0x2406('0x25')](this[_0x2406('0xe')][_0x645852])){this[_0x2406('0xe')][_0x645852]={};}this[_0x2406('0xe')][_0x645852][_0x1d0394]=_0x42031d;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x80a0d4){try{if(this[_0x2406('0x3d')](_0x80a0d4)){logger[_0x2406('0x38')](_0x2406('0x7d'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x80a0d4,{'showHidden':![],'depth':null}));if(this['channels'][_0x80a0d4[_0x2406('0x2a')]]){for(var _0x20c9e0 in this['channels'][_0x80a0d4[_0x2406('0x2a')]]){if(this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x2406('0x3f')](_0x20c9e0)){if(this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x4f')]==_0x2406('0x5d')&&this['channels'][_0x80a0d4['uniqueid']][_0x20c9e0]['agentcomplete']){logger[_0x2406('0x26')](_0x2406('0x7e'),_0x80a0d4['uniqueid'],_0x20c9e0);this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x7f')]=moment()['format'](_0x2406('0x2d'));}}}logger['debug'](_0x2406('0x80'),_0x80a0d4[_0x2406('0x2a')],util[_0x2406('0x2b')](_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]),{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x82'),_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]));delete this[_0x2406('0xa')][_0x80a0d4['uniqueid']];}if(this['variables'][_0x80a0d4[_0x2406('0x2a')]]){delete this[_0x2406('0xe')][_0x80a0d4[_0x2406('0x2a')]];}}}catch(_0x15e0b3){logger[_0x2406('0x52')](_0x2406('0x83'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x15e0b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x21')]=function(_0x2d9817){try{if(this['isNotNull'](_0x2d9817)){logger[_0x2406('0x38')](_0x2406('0x84'),_0x2d9817['uniqueid'],util[_0x2406('0x2b')](_0x2d9817,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){for(var _0x53c0a5 in this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]['hasOwnProperty'](_0x53c0a5)){if(_0x2d9817[_0x2406('0x86')]===_0x53c0a5){logger['info'](_0x2406('0x87'),_0x2d9817[_0x2406('0x2a')],this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x49')],_0x53c0a5);var _0x2b59e8=moment();this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x16')]=!![];this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x46')]='complete';this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x4f')]=_0x2406('0x5d');this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x5f')]=_0x2b59e8['diff'](this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x40')],_0x2406('0x88'));}}}}if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]){var _0x5a35c7=this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]];this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]=this['channels'][_0x2d9817['transfereeuniqueid']];this['channels'][_0x2d9817['transfereeuniqueid']]=_0x5a35c7;}}}catch(_0x2d5094){logger[_0x2406('0x52')]('[%s][voiceAgentReport][attendedtransfer]',_0x2d9817[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2d5094,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x22')]=function(_0x49671e){try{if(this[_0x2406('0x3d')](_0x49671e)){logger[_0x2406('0x38')](_0x2406('0x8a'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x49671e,{'showHidden':![],'depth':null}));if(this['channels'][_0x49671e[_0x2406('0x85')]]){for(var _0x29fb43 in this[_0x2406('0xa')][_0x49671e['transfereeuniqueid']]){if(this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]]['hasOwnProperty'](_0x29fb43)){if(_0x49671e['transfereruniqueid']===_0x29fb43){logger[_0x2406('0x26')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x49671e['uniqueid'],this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x49')],_0x29fb43);var _0x5c582e=moment();this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x7f')]=_0x5c582e;this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['lastevent']=_0x2406('0x8b');this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['reason']=_0x2406('0x5d');this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x5f')]=_0x5c582e[_0x2406('0x8c')](this['channels'][_0x49671e['transfereeuniqueid']][_0x29fb43]['agentconnectAt'],_0x2406('0x88'));}}}}}}catch(_0x18f205){logger[_0x2406('0x52')](_0x2406('0x8d'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x18f205,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x5acb8b){var _0x2b0f02='';try{if(this[_0x2406('0x3d')](_0x5acb8b)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x5acb8b[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5acb8b,{'showHidden':![],'depth':null}));if(_0x5acb8b[_0x2406('0x8e')]){_0x2b0f02=_0x5acb8b[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5acb8b['channel'][_0x2406('0x90')]('-'));if(this[_0x2406('0xd')][_0x2b0f02]){logger[_0x2406('0x26')](_0x2406('0x91'),_0x5acb8b['uniqueid'],_0x2b0f02);this[_0x2406('0xd')][_0x2b0f02]['onhold']=!![];}}}}catch(_0x1d0e0e){logger[_0x2406('0x52')](_0x2406('0x92'),_0x5acb8b['uniqueid'],util['inspect'](_0x1d0e0e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x1f')]=function(_0x5ad1c7){var _0x496f10='';try{if(this['isNotNull'](_0x5ad1c7)){logger['debug'](_0x2406('0x93'),_0x5ad1c7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5ad1c7,{'showHidden':![],'depth':null}));if(_0x5ad1c7['channel']){_0x496f10=_0x5ad1c7[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5ad1c7[_0x2406('0x8e')]['lastIndexOf']('-'));if(this[_0x2406('0xd')][_0x496f10]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x5ad1c7['uniqueid'],_0x496f10);this['agents'][_0x496f10][_0x2406('0x94')]=![];}}}}catch(_0x1a39c5){logger[_0x2406('0x52')](_0x2406('0x95'),_0x5ad1c7[_0x2406('0x2a')],util['inspect'](_0x1a39c5,{'showHidden':![],'depth':null}));}};module[_0x2406('0x96')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff