// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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VoiceAgentReport(_0x441e3a){this[_0x0a9e('0x8')]={};this['voiceChannels']=_0x441e3a['channels'];this[_0x0a9e('0x9')]=_0x441e3a['voiceQueues'];this['agents']=_0x441e3a[_0x0a9e('0xa')];this[_0x0a9e('0xb')]={};ami['on'](_0x0a9e('0xc'),this[_0x0a9e('0xd')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0xf'),this['syncAgentConnect']['bind'](this));ami['on']('agentringnoanswer',this['syncAgentRingNoAnswer'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x10'),this[_0x0a9e('0x11')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x12'),this[_0x0a9e('0x13')]['bind'](this));ami['on'](_0x0a9e('0x14'),this[_0x0a9e('0x15')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x16'),this[_0x0a9e('0x17')][_0x0a9e('0xe')](this));ami['on']('musiconholdstart',this[_0x0a9e('0x18')]['bind'](this));ami['on'](_0x0a9e('0x19'),this['syncMusicOnHoldStop'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x1a'),this['syncAttendedTransfer'][_0x0a9e('0xe')](this));ami['on']('blindtransfer',this[_0x0a9e('0x1b')][_0x0a9e('0xe')](this));}VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1d')]=function(_0x31b1ca,_0x2eb11f,_0x530eb7){io['to'](_0x31b1ca)[_0x0a9e('0x1d')](_0x2eb11f,_0x530eb7);};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1e')]=function(_0x1c696a){return 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if(!this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]&&!this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x4c1c0e[_0x0a9e('0x26')],this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['membername'],_0x148f55);this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]=!![];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheredestinationuniqueid']=_0x4c1c0e[_0x0a9e('0x22')];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheremembername']=_0x4c1c0e[_0x0a9e('0x21')];this['channels'][_0x4c1c0e['uniqueid']][_0x148f55]['lastevent']=_0x0a9e('0x4d');this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4e')]=_0x0a9e('0x4d');logger[_0x0a9e('0x23')](_0x0a9e('0x4f'),_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x4c1c0e['uniqueid']][_0x148f55],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x50'),this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]);}}}}}}catch(_0xb83dfd){logger[_0x0a9e('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0xb83dfd,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x51')]=function(_0x5cc8fb){try{if(this[_0x0a9e('0x1e')](_0x5cc8fb)){logger['debug']('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5cc8fb['uniqueid'],util[_0x0a9e('0x25')](_0x5cc8fb,{'showHidden':![],'depth':null}));if(this['channels'][_0x5cc8fb[_0x0a9e('0x26')]]&&this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]){logger[_0x0a9e('0x20')](_0x0a9e('0x52'),_0x5cc8fb['uniqueid'],_0x5cc8fb[_0x0a9e('0x21')],_0x5cc8fb['destuniqueid']);this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x5cc8fb['uniqueid']][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x53')]=_0x0a9e('0x54');this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb['destuniqueid']][_0x0a9e('0x4e')]=_0x0a9e('0x54');logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x5cc8fb[_0x0a9e('0x26')],util['inspect'](this['channels'][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x55'),this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]);}}}catch(_0x54a37d){logger[_0x0a9e('0x37')](_0x0a9e('0x56'),_0x5cc8fb[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x54a37d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x11')]=function(_0x320898){try{if(this[_0x0a9e('0x1e')](_0x320898)){logger[_0x0a9e('0x23')](_0x0a9e('0x57'),_0x320898['uniqueid'],util[_0x0a9e('0x25')](_0x320898,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){for(var 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this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){if(this['channels'][_0x320898[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x4edbb0)&&!this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4b')]&&!this['channels'][_0x320898['uniqueid']][_0x4edbb0]['agentcomplete']){logger[_0x0a9e('0x20')](_0x0a9e('0x59'),_0x320898[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x21')],_0x4edbb0);this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this['channels'][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x53')]='abandoned';this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4e')]=_0x0a9e('0x5a');logger['debug'](_0x0a9e('0x5b'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x320898['uniqueid']][_0x4edbb0],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x5c'),this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]);}}}}}catch(_0x4abc8f){logger[_0x0a9e('0x37')](_0x0a9e('0x5d'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x4abc8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x13')]=function(_0x40fc56){try{if(this[_0x0a9e('0x1e')](_0x40fc56)){logger[_0x0a9e('0x23')](_0x0a9e('0x5e'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x40fc56,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){for(var _0x5b35db in this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x0a9e('0x58')](_0x5b35db)){if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x3c')]&&!this['channels'][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x12')]){logger[_0x0a9e('0x20')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x40fc56[_0x0a9e('0x26')],this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x21')],_0x5b35db);this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x4e')]=_0x40fc56[_0x0a9e('0x4e')]=='transfer'?_0x0a9e('0x61'):_0x40fc56['reason'];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x62')]=_0x40fc56[_0x0a9e('0x62')];if(this['voiceQueues'][_0x40fc56['queue']]&&this[_0x0a9e('0x9')][_0x40fc56[_0x0a9e('0x28')]][_0x0a9e('0x63')]){this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x64')]=this['voiceQueues'][_0x40fc56['queue']][_0x0a9e('0x65')];this['channels'][_0x40fc56['uniqueid']][_0x5b35db]['agentacw']=!![];}this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]=_[_0x0a9e('0x2d')](this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]],[_0x0a9e('0x28'),'destconnectedlinenum']);logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db],{'showHidden':![],'depth':null}));ami['emit'](_0x0a9e('0x66'),this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db]);logger['debug'](_0x0a9e('0x67'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')]({'id':this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]},{'showHidden':![],'depth':null}));this[_0x0a9e('0x1d')](util[_0x0a9e('0x35')]('user:%s',_0x40fc56[_0x0a9e('0x21')]),_0x0a9e('0x69'),{'id':this['agents'][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]});}}}}}}catch(_0x3a1974){logger['error'](_0x0a9e('0x6a'),_0x40fc56['uniqueid'],util[_0x0a9e('0x25')](_0x3a1974,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x15')]=function(_0x1f29bd){try{if(this[_0x0a9e('0x1e')](_0x1f29bd)){logger[_0x0a9e('0x23')](_0x0a9e('0x6b'),_0x1f29bd[_0x0a9e('0x26')],util['inspect'](_0x1f29bd,{'showHidden':![],'depth':null}));this[_0x0a9e('0x6c')](_0x1f29bd[_0x0a9e('0x26')],_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){for(var _0x33f0c9 in this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x33f0c9)){logger['info'](_0x0a9e('0x70'),_0x1f29bd[_0x0a9e('0x26')],_0x33f0c9,_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(_['isUndefined'](this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9]['variables'])){this[_0x0a9e('0x8')][_0x1f29bd['uniqueid']][_0x33f0c9][_0x0a9e('0xb')]={};}this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9][_0x0a9e('0xb')]=this['variables'][_0x1f29bd[_0x0a9e('0x26')]];}}}}}catch(_0x4cf72d){logger[_0x0a9e('0x37')](_0x0a9e('0x71'),_0x1f29bd['uniqueid'],util[_0x0a9e('0x25')](_0x4cf72d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x6c')]=function(_0x4ab276,_0x4c788f,_0x1b82b7){var _0x6ba2be=[_0x0a9e('0x72'),_0x0a9e('0x73'),_0x0a9e('0x74'),_0x0a9e('0x75'),_0x0a9e('0x76'),_0x0a9e('0x77'),_0x0a9e('0x78'),'rtpaudioqosrttbridged',_0x0a9e('0x79'),'sipuri',_0x0a9e('0x7a'),_0x0a9e('0x7b'),_0x0a9e('0x7c'),_0x0a9e('0x7d'),_0x0a9e('0x7e'),'memberlastcall',_0x0a9e('0x21'),_0x0a9e('0x7f'),_0x0a9e('0x80')];if(!_[_0x0a9e('0x81')](_0x4c788f)&&!_[_0x0a9e('0x82')](_0x6ba2be,_0x4c788f)){if(_['isUndefined'](this['variables'][_0x4ab276])){this[_0x0a9e('0xb')][_0x4ab276]={};}this['variables'][_0x4ab276][_0x4c788f]=_0x1b82b7;}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x17')]=function(_0x4672e1){try{if(this[_0x0a9e('0x1e')](_0x4672e1)){logger[_0x0a9e('0x23')](_0x0a9e('0x83'),_0x4672e1['uniqueid'],util['inspect'](_0x4672e1,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']]){for(var _0x2469d1 in this['channels'][_0x4672e1[_0x0a9e('0x26')]]){if(this['channels'][_0x4672e1['uniqueid']][_0x0a9e('0x58')](_0x2469d1)){if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']][_0x2469d1][_0x0a9e('0x4e')]==_0x0a9e('0x84')&&this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x4672e1[_0x0a9e('0x26')],_0x2469d1);this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x0a9e('0x23')](_0x0a9e('0x85'),_0x4672e1['uniqueid'],util[_0x0a9e('0x25')](_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]),{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x87'),_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]));delete this[_0x0a9e('0x8')][_0x4672e1['uniqueid']];}if(this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]]){delete this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]];}}}catch(_0x1d0b02){logger['error']('[%s][voiceAgentReport][hangup]',_0x4672e1[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x1d0b02,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x88')]=function(_0x34f7b5){try{if(this['isNotNull'](_0x34f7b5)){logger[_0x0a9e('0x23')](_0x0a9e('0x89'),_0x34f7b5[_0x0a9e('0x26')],util['inspect'](_0x34f7b5,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]){for(var _0x2144ca in this['channels'][_0x34f7b5[_0x0a9e('0x8a')]]){if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]]['hasOwnProperty'](_0x2144ca)){if(_0x34f7b5[_0x0a9e('0x8b')]===_0x2144ca){logger['info'](_0x0a9e('0x8c'),_0x34f7b5[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x21')],_0x2144ca);var _0x1bee04=moment();this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca]['lastevent']='complete';this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x4e')]=_0x0a9e('0x84');this['channels'][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x62')]=_0x1bee04[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]]){var _0x5d0e1f=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]];this[_0x0a9e('0x8')][_0x34f7b5['secondtransfereruniqueid']]=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]];this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]=_0x5d0e1f;}}}catch(_0x303f75){logger[_0x0a9e('0x37')](_0x0a9e('0x90'),_0x34f7b5[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x303f75,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x1b')]=function(_0x289e65){try{if(this['isNotNull'](_0x289e65)){logger[_0x0a9e('0x23')](_0x0a9e('0x91'),_0x289e65[_0x0a9e('0x26')],util['inspect'](_0x289e65,{'showHidden':![],'depth':null}));if(this['channels'][_0x289e65['transfereeuniqueid']]){for(var _0x1015aa in this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']]){if(this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x0a9e('0x58')](_0x1015aa)){if(_0x289e65['transfereruniqueid']===_0x1015aa){logger[_0x0a9e('0x20')](_0x0a9e('0x92'),_0x289e65[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x21')],_0x1015aa);var 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_0x2ff265='';try{if(this[_0x0a9e('0x1e')](_0x88b25f)){logger[_0x0a9e('0x23')](_0x0a9e('0x94'),_0x88b25f[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x88b25f,{'showHidden':![],'depth':null}));if(_0x88b25f['channel']){_0x2ff265=_0x88b25f[_0x0a9e('0x95')][_0x0a9e('0x96')](0x0,_0x88b25f[_0x0a9e('0x95')]['lastIndexOf']('-'));if(this[_0x0a9e('0xa')][_0x2ff265]){logger[_0x0a9e('0x20')](_0x0a9e('0x97'),_0x88b25f[_0x0a9e('0x26')],_0x2ff265);this[_0x0a9e('0xa')][_0x2ff265][_0x0a9e('0x98')]=!![];}}}}catch(_0x424f1b){logger[_0x0a9e('0x37')](_0x0a9e('0x99'),_0x88b25f[_0x0a9e('0x26')],util['inspect'](_0x424f1b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x9a')]=function(_0x15a9ed){var _0x3db98f='';try{if(this[_0x0a9e('0x1e')](_0x15a9ed)){logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x15a9ed[_0x0a9e('0x26')],util['inspect'](_0x15a9ed,{'showHidden':![],'depth':null}));if(_0x15a9ed['channel']){_0x3db98f=_0x15a9ed['channel'][_0x0a9e('0x96')](0x0,_0x15a9ed[_0x0a9e('0x95')][_0x0a9e('0x9b')]('-'));if(this[_0x0a9e('0xa')][_0x3db98f]){logger['info'](_0x0a9e('0x9c'),_0x15a9ed[_0x0a9e('0x26')],_0x3db98f);this[_0x0a9e('0xa')][_0x3db98f][_0x0a9e('0x98')]=![];}}}}catch(_0x2c8d1d){logger['error']('[%s][voiceAgentReport][musiconholdstop]',_0x15a9ed[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2c8d1d,{'showHidden':![],'depth':null}));}};module[_0x0a9e('0x9d')]=VoiceAgentReport;
\ No newline at end of file
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VoiceAgentReport(_0x43aef0){this[_0x4281('0x9')]={};this['voiceChannels']=_0x43aef0[_0x4281('0x9')];this['voiceQueues']=_0x43aef0[_0x4281('0xa')];this['agents']=_0x43aef0[_0x4281('0xb')];this[_0x4281('0xc')]={};ami['on'](_0x4281('0xd'),this[_0x4281('0xe')][_0x4281('0xf')](this));ami['on'](_0x4281('0x10'),this[_0x4281('0x11')][_0x4281('0xf')](this));ami['on'](_0x4281('0x12'),this[_0x4281('0x13')][_0x4281('0xf')](this));ami['on'](_0x4281('0x14'),this[_0x4281('0x15')]['bind'](this));ami['on']('agentcomplete',this[_0x4281('0x16')]['bind'](this));ami['on'](_0x4281('0x17'),this['syncVarSet'][_0x4281('0xf')](this));ami['on'](_0x4281('0x18'),this['syncHangup'][_0x4281('0xf')](this));ami['on']('musiconholdstart',this[_0x4281('0x19')][_0x4281('0xf')](this));ami['on']('musiconholdstop',this[_0x4281('0x1a')]['bind'](this));ami['on'](_0x4281('0x1b'),this[_0x4281('0x1c')][_0x4281('0xf')](this));ami['on'](_0x4281('0x1d'),this[_0x4281('0x1e')][_0x4281('0xf')](this));}VoiceAgentReport[_0x4281('0x1f')]['emit']=function(_0x3087ad,_0x3521cc,_0x124f48){io['to'](_0x3087ad)[_0x4281('0x20')](_0x3521cc,_0x124f48);};VoiceAgentReport['prototype']['isNotNull']=function(_0xb3fa9e){return _0xb3fa9e!==null&&!_[_0x4281('0x21')](_0xb3fa9e);};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0xe')]=function(_0x51ea9c){try{if(this[_0x4281('0x22')](_0x51ea9c)){logger[_0x4281('0x23')](_0x4281('0x24'),_0x51ea9c[_0x4281('0x25')],_0x51ea9c[_0x4281('0x26')],_0x51ea9c[_0x4281('0x27')]);logger[_0x4281('0x28')](_0x4281('0x29'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x51ea9c,{'showHidden':![],'depth':null}));if(_[_0x4281('0x21')](this['channels'][_0x51ea9c[_0x4281('0x25')]])){this[_0x4281('0x9')][_0x51ea9c[_0x4281('0x25')]]={};}var _0xdac42c=this[_0x4281('0xb')][_0x51ea9c[_0x4281('0x2b')]];var _0x14bd02=this['channels'][_0x51ea9c[_0x4281('0x25')]][_0x51ea9c[_0x4281('0x27')]];var _0xf5ee64=this[_0x4281('0xa')][_0x51ea9c['queue']];var _0x1b89fe=this[_0x4281('0xc')][_0x51ea9c[_0x4281('0x25')]];if(_['isUndefined'](_0x14bd02)){_0x14bd02={'agentcalledAt':moment()[_0x4281('0x2c')](_0x4281('0x2d')),'lastevent':_0x4281('0x2e'),'mandatoryDisposition':_0xf5ee64&&_0xf5ee64['mandatoryDisposition']?_0xf5ee64[_0x4281('0x2f')]:![],'type':_0xf5ee64&&_0xf5ee64['type']?_0xf5ee64[_0x4281('0x30')]:_0x4281('0x31'),'variables':_0x1b89fe,'motionChannel':_0x4281('0x32')};}Object[_0x4281('0x33')](_0x14bd02,_['omit'](_0x51ea9c,[_0x4281('0x34'),'privilege']));this['channels'][_0x51ea9c[_0x4281('0x25')]][_0x51ea9c[_0x4281('0x27')]]=_0x14bd02;logger[_0x4281('0x28')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x14bd02,{'showHidden':![],'depth':null}));ami[_0x4281('0x20')]('custom:agentcalled',_0x14bd02);var _0x284c64={'id':_0xdac42c['id'],'calleridnum':_0x14bd02[_0x4281('0x35')],'queue':_0x14bd02[_0x4281('0x36')],'variables':_0x14bd02['variables'],'uniqueid':_0x51ea9c[_0x4281('0x25')]};logger[_0x4281('0x28')](_0x4281('0x37'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x284c64,{'showHidden':![],'depth':null}));this[_0x4281('0x20')](util[_0x4281('0x2c')](_0x4281('0x38'),_0x51ea9c[_0x4281('0x26')]),'user:called',_0x284c64);}}catch(_0x1d2705){logger['error'](_0x4281('0x39'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1d2705,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x11')]=function(_0x2581c9){try{if(this[_0x4281('0x22')](_0x2581c9)){if(this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]]){for(var _0x3cf64f in this['channels'][_0x2581c9[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x4281('0x3a')](_0x3cf64f)){if(_0x2581c9['destuniqueid']===_0x3cf64f){logger[_0x4281('0x23')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x2581c9[_0x4281('0x25')],_0x2581c9[_0x4281('0x26')],_0x2581c9[_0x4281('0x27')]);this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3b')]=moment()[_0x4281('0x2c')](_0x4281('0x2d'));this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3c')]=_0x2581c9['connectedlinename'];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x3d')]=_0x2581c9[_0x4281('0x3d')];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f]['destchannelstate']=_0x2581c9['destchannelstate'];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3e')]=_0x2581c9[_0x4281('0x3e')];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x3f')]=_0x2581c9['holdtime'];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x40')]='connect';if(this['voiceChannels'][this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x25')]]){var _0x3dff08=this[_0x4281('0x41')][this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x25')]]['routealias'];this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x42')]=_0x3dff08;_0x2581c9[_0x4281('0x42')]=_0x3dff08;}_['merge'](this[_0x4281('0xb')][_0x2581c9[_0x4281('0x2b')]],_[_0x4281('0x43')](_0x2581c9,[_0x4281('0x36'),_0x4281('0x44'),_0x4281('0x42')]));var _0x3a8fd8=this[_0x4281('0xb')][_0x2581c9[_0x4281('0x2b')]];var _0x296580={'id':_0x3a8fd8['id'],'name':_0x3a8fd8[_0x4281('0x45')],'agentconnected':!![],'destaccountcode':_0x3a8fd8['accountcode'],'destconnectedlinenum':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9[_0x4281('0x27')]][_0x4281('0x46')],'queue':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9['destuniqueid']][_0x4281('0x36')],'routealias':this['channels'][_0x2581c9['uniqueid']][_0x2581c9['destuniqueid']][_0x4281('0x42')],'uniqueid':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9[_0x4281('0x27')]]['uniqueid']};ami[_0x4281('0x20')](_0x4281('0x47'),this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x2581c9[_0x4281('0x27')]]);this['emit'](util[_0x4281('0x2c')]('user:%s',_0x2581c9[_0x4281('0x26')]),'user:agentconnect',_0x296580);}else if(!this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x12')]&&!this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x48')]){logger['info'](_0x4281('0x49'),_0x2581c9['uniqueid'],this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x26')],_0x3cf64f);this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x12')]=!![];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4a')]=moment()['format'](_0x4281('0x2d'));this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4b')]=_0x2581c9[_0x4281('0x27')];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x4c')]=_0x2581c9[_0x4281('0x26')];this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x40')]=_0x4281('0x4d');this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4e')]='answered_elsewhere';logger['debug'](_0x4281('0x4f'),_0x2581c9[_0x4281('0x25')],util[_0x4281('0x2a')](this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f],{'showHidden':![],'depth':null}));ami['emit'](_0x4281('0x50'),this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f]);}else{logger[_0x4281('0x28')](_0x4281('0x51'),_0x2581c9[_0x4281('0x25')]);}}}}}}catch(_0x13ae1c){logger['error']('[%s][voiceAgentReport][agentconnect]',_0x2581c9[_0x4281('0x25')],util['inspect'](_0x13ae1c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x13')]=function(_0x4c754e){try{if(this['isNotNull'](_0x4c754e)){logger[_0x4281('0x28')](_0x4281('0x52'),_0x4c754e['uniqueid'],util[_0x4281('0x2a')](_0x4c754e,{'showHidden':![],'depth':null}));if(this['channels'][_0x4c754e[_0x4281('0x25')]]&&this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e[_0x4281('0x27')]]){logger['info'](_0x4281('0x53'),_0x4c754e[_0x4281('0x25')],_0x4c754e[_0x4281('0x26')],_0x4c754e[_0x4281('0x27')]);var _0x2acc27=this[_0x4281('0xb')][_0x4c754e['interface']];var _0x48463a=this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e['destuniqueid']];_0x48463a[_0x4281('0x12')]=!![];_0x48463a[_0x4281('0x4a')]=moment()['format'](_0x4281('0x2d'));_0x48463a[_0x4281('0x40')]=_0x4281('0x54');_0x48463a[_0x4281('0x4e')]=_0x4281('0x54');var _0x2b9aed={'id':_0x2acc27['id'],'name':_0x2acc27['name'],'queue':_0x48463a[_0x4281('0x36')],'uniqueid':_0x48463a[_0x4281('0x25')]};logger[_0x4281('0x28')](_0x4281('0x55'),_0x4c754e['uniqueid'],util[_0x4281('0x2a')](_0x2b9aed,{'showHidden':![],'depth':null}));this[_0x4281('0x20')](util[_0x4281('0x2c')]('user:%s',_0x2acc27[_0x4281('0x45')]),'user:agentringnoanswer',_0x2b9aed);ami['emit'](_0x4281('0x56'),_0x48463a);this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e[_0x4281('0x27')]]=Object['assign']({},_0x48463a);}}}catch(_0xbd32bb){logger[_0x4281('0x57')](_0x4281('0x58'),_0x4c754e[_0x4281('0x25')],util[_0x4281('0x2a')](_0xbd32bb,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncQueueCallerAbandon']=function(_0x964cfa){try{if(this['isNotNull'](_0x964cfa)){logger[_0x4281('0x28')](_0x4281('0x59'),_0x964cfa['uniqueid'],util['inspect'](_0x964cfa,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]]){for(var _0x2cc908 in this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x4281('0x3a')](_0x2cc908)&&!this['channels'][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x12')]&&!this['channels'][_0x964cfa['uniqueid']][_0x2cc908]['agentcomplete']){logger[_0x4281('0x23')](_0x4281('0x5a'),_0x964cfa[_0x4281('0x25')],this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x26')],_0x2cc908);this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x12')]=!![];this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x4a')]=moment()[_0x4281('0x2c')](_0x4281('0x2d'));this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908]['lastevent']=_0x4281('0x5b');this['channels'][_0x964cfa[_0x4281('0x25')]][_0x2cc908]['reason']=_0x4281('0x5b');logger[_0x4281('0x28')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x964cfa[_0x4281('0x25')],util[_0x4281('0x2a')](this[_0x4281('0x9')][_0x964cfa['uniqueid']][_0x2cc908],{'showHidden':![],'depth':null}));ami[_0x4281('0x20')](_0x4281('0x5c'),this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908]);}}}}}catch(_0x523f26){logger[_0x4281('0x57')](_0x4281('0x5d'),_0x964cfa[_0x4281('0x25')],util['inspect'](_0x523f26,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x16')]=function(_0x562638){try{if(this[_0x4281('0x22')](_0x562638)){logger[_0x4281('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x562638[_0x4281('0x25')],util[_0x4281('0x2a')](_0x562638,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]]){for(var _0x1afaca in this['channels'][_0x562638[_0x4281('0x25')]]){if(this['channels'][_0x562638[_0x4281('0x25')]][_0x4281('0x3a')](_0x1afaca)){if(this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]['agentconnectAt']&&!this[_0x4281('0x9')][_0x562638['uniqueid']][_0x1afaca][_0x4281('0x48')]){logger['info'](_0x4281('0x5e'),_0x562638['uniqueid'],this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x26')],_0x1afaca);this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]['agentcomplete']=!![];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x5f')]=moment()[_0x4281('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x40')]=_0x4281('0x60');this['channels'][_0x562638[_0x4281('0x25')]][_0x1afaca]['reason']=_0x562638['reason']=='transfer'?'agent':_0x562638[_0x4281('0x4e')];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x61')]=_0x562638[_0x4281('0x61')];if(this['voiceQueues'][_0x562638[_0x4281('0x36')]]&&this[_0x4281('0xa')][_0x562638[_0x4281('0x36')]][_0x4281('0x62')]){this['channels'][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x63')]=this['voiceQueues'][_0x562638[_0x4281('0x36')]][_0x4281('0x64')];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x65')]=!![];}this[_0x4281('0xb')][_0x562638['interface']]=_[_0x4281('0x66')](this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]],[_0x4281('0x36'),_0x4281('0x44')]);logger[_0x4281('0x28')](_0x4281('0x67'),_0x562638[_0x4281('0x25')],util['inspect'](this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca],{'showHidden':![],'depth':null}));ami[_0x4281('0x20')](_0x4281('0x68'),this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]);logger[_0x4281('0x28')](_0x4281('0x69'),_0x562638[_0x4281('0x25')],util[_0x4281('0x2a')]({'id':this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]]['id'],'destaccountcode':_0x562638[_0x4281('0x6a')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x4281('0x2c')](_0x4281('0x38'),_0x562638[_0x4281('0x26')]),'user:agentcomplete',{'id':this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]]['id'],'destaccountcode':Number(_0x562638['destaccountcode'])});}}}}}}catch(_0x470ad7){logger[_0x4281('0x57')]('[%s][voiceAgentReport][agentcomplete]',_0x562638[_0x4281('0x25')],util['inspect'](_0x470ad7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')]['syncVarSet']=function(_0x1f3b1f){try{if(this[_0x4281('0x22')](_0x1f3b1f)){logger[_0x4281('0x28')](_0x4281('0x6b'),_0x1f3b1f[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1f3b1f,{'showHidden':![],'depth':null}));this[_0x4281('0x6c')](_0x1f3b1f['uniqueid'],_[_0x4281('0x6d')](_0x1f3b1f[_0x4281('0x6e')])[0x0],_0x1f3b1f[_0x4281('0x6f')]);if(this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]]){for(var _0x15f1f0 in this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x4281('0x3a')](_0x15f1f0)){logger[_0x4281('0x23')](_0x4281('0x70'),_0x1f3b1f[_0x4281('0x25')],_0x15f1f0,_[_0x4281('0x6d')](_0x1f3b1f[_0x4281('0x6e')])[0x0],_0x1f3b1f['value']);if(_['isUndefined'](this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0][_0x4281('0xc')])){this['channels'][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0][_0x4281('0xc')]={};}this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0]['variables']=this[_0x4281('0xc')][_0x1f3b1f[_0x4281('0x25')]];}}}}}catch(_0x25f58e){logger['error'](_0x4281('0x71'),_0x1f3b1f[_0x4281('0x25')],util['inspect'](_0x25f58e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['addVariable']=function(_0x104370,_0x4b3e83,_0x5bb264){var _0x141d7c=[_0x4281('0x72'),_0x4281('0x73'),'rtpaudioqosjitter',_0x4281('0x74'),_0x4281('0x75'),_0x4281('0x76'),'rtpaudioqosrtt',_0x4281('0x77'),_0x4281('0x78'),_0x4281('0x79'),_0x4281('0x7a'),'bridgepvtcallid',_0x4281('0x7b'),_0x4281('0x7c'),_0x4281('0x7d'),_0x4281('0x7e'),'membername',_0x4281('0x7f'),_0x4281('0x80')];if(!_['isNil'](_0x4b3e83)&&!_[_0x4281('0x81')](_0x141d7c,_0x4b3e83)){if(_[_0x4281('0x21')](this[_0x4281('0xc')][_0x104370])){this['variables'][_0x104370]={};}this[_0x4281('0xc')][_0x104370][_0x4b3e83]=_0x5bb264;}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x82')]=function(_0x22699a){try{if(this[_0x4281('0x22')](_0x22699a)){logger[_0x4281('0x28')](_0x4281('0x83'),_0x22699a['uniqueid'],util['inspect'](_0x22699a,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]){for(var _0x504a24 in this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x22699a['uniqueid']]['hasOwnProperty'](_0x504a24)){if(this[_0x4281('0x9')][_0x22699a['uniqueid']][_0x504a24]['reason']==_0x4281('0x84')&&this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]][_0x504a24][_0x4281('0x48')]){logger[_0x4281('0x23')]('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x22699a['uniqueid'],_0x504a24);this['channels'][_0x22699a['uniqueid']][_0x504a24][_0x4281('0x5f')]=moment()[_0x4281('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x4281('0x28')](_0x4281('0x85'),_0x22699a[_0x4281('0x25')],util[_0x4281('0x2a')](_['values'](this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]),{'showHidden':![],'depth':null}));ami['emit'](_0x4281('0x86'),_['values'](this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]));delete this['channels'][_0x22699a[_0x4281('0x25')]];}if(this[_0x4281('0xc')][_0x22699a[_0x4281('0x25')]]){delete this['variables'][_0x22699a['uniqueid']];}}}catch(_0x1e3f7a){logger['error']('[%s][voiceAgentReport][hangup]',_0x22699a[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1e3f7a,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4281('0x1c')]=function(_0x915141){try{if(this['isNotNull'](_0x915141)){logger[_0x4281('0x28')](_0x4281('0x87'),_0x915141['uniqueid'],util[_0x4281('0x2a')](_0x915141,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]]){for(var _0x241c6f in this['channels'][_0x915141['transfereeuniqueid']]){if(this['channels'][_0x915141[_0x4281('0x88')]][_0x4281('0x3a')](_0x241c6f)){if(_0x915141[_0x4281('0x89')]===_0x241c6f){logger[_0x4281('0x23')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x915141[_0x4281('0x25')],this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x26')],_0x241c6f);var _0x26320a=moment();this['channels'][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x48')]=!![];this['channels'][_0x915141[_0x4281('0x88')]][_0x241c6f]['agentcompleteAt']=moment()['format'](_0x4281('0x2d'));this[_0x4281('0x9')][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x40')]=_0x4281('0x60');this['channels'][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x4e')]=_0x4281('0x84');this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x61')]=_0x26320a[_0x4281('0x8a')](this[_0x4281('0x9')][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x3b')],_0x4281('0x8b'));}}}}if(this['channels'][_0x915141[_0x4281('0x8c')]]){var _0xa188ff=this[_0x4281('0x9')][_0x915141[_0x4281('0x8c')]];this['channels'][_0x915141[_0x4281('0x8c')]]=this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]];this[_0x4281('0x9')][_0x915141['transfereeuniqueid']]=_0xa188ff;}}}catch(_0x1bc9d3){logger['error'](_0x4281('0x8d'),_0x915141[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1bc9d3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x1e')]=function(_0x244f4c){try{if(this[_0x4281('0x22')](_0x244f4c)){logger[_0x4281('0x28')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x244f4c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x244f4c,{'showHidden':![],'depth':null}));if(this['channels'][_0x244f4c[_0x4281('0x88')]]){for(var _0x3d39d6 in this['channels'][_0x244f4c[_0x4281('0x88')]]){if(this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x4281('0x3a')](_0x3d39d6)){if(_0x244f4c[_0x4281('0x8e')]===_0x3d39d6){logger[_0x4281('0x23')](_0x4281('0x8f'),_0x244f4c[_0x4281('0x25')],this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x26')],_0x3d39d6);var _0xa8465a=moment();this['channels'][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x48')]=!![];this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x5f')]=_0xa8465a;this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x40')]='complete';this['channels'][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x4e')]=_0x4281('0x84');this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x61')]=_0xa8465a[_0x4281('0x8a')](this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x3b')],'seconds');}}}}}}catch(_0x405ce9){logger[_0x4281('0x57')](_0x4281('0x90'),_0x244f4c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x405ce9,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4281('0x19')]=function(_0x2964cf){var _0x370575='';try{if(this[_0x4281('0x22')](_0x2964cf)){logger[_0x4281('0x28')](_0x4281('0x91'),_0x2964cf[_0x4281('0x25')],util[_0x4281('0x2a')](_0x2964cf,{'showHidden':![],'depth':null}));if(_0x2964cf[_0x4281('0x92')]){_0x370575=_0x2964cf[_0x4281('0x92')][_0x4281('0x93')](0x0,_0x2964cf[_0x4281('0x92')][_0x4281('0x94')]('-'));if(this['agents'][_0x370575]){logger[_0x4281('0x23')](_0x4281('0x95'),_0x2964cf[_0x4281('0x25')],_0x370575);this[_0x4281('0xb')][_0x370575][_0x4281('0x96')]=!![];}}}}catch(_0x338154){logger[_0x4281('0x57')](_0x4281('0x97'),_0x2964cf[_0x4281('0x25')],util[_0x4281('0x2a')](_0x338154,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x1a')]=function(_0x52a3de){var _0x17fb92='';try{if(this['isNotNull'](_0x52a3de)){logger[_0x4281('0x28')](_0x4281('0x98'),_0x52a3de[_0x4281('0x25')],util[_0x4281('0x2a')](_0x52a3de,{'showHidden':![],'depth':null}));if(_0x52a3de[_0x4281('0x92')]){_0x17fb92=_0x52a3de[_0x4281('0x92')]['substring'](0x0,_0x52a3de['channel'][_0x4281('0x94')]('-'));if(this[_0x4281('0xb')][_0x17fb92]){logger[_0x4281('0x23')](_0x4281('0x99'),_0x52a3de[_0x4281('0x25')],_0x17fb92);this['agents'][_0x17fb92]['onhold']=![];}}}}catch(_0x454a0f){logger['error'](_0x4281('0x9a'),_0x52a3de[_0x4281('0x25')],util[_0x4281('0x2a')](_0x454a0f,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff