// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
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VoiceAgentReport(_0x3a079a){this[_0x2406('0xa')]={};this[_0x2406('0xb')]=_0x3a079a['channels'];this['voiceQueues']=_0x3a079a[_0x2406('0xc')];this[_0x2406('0xd')]=_0x3a079a[_0x2406('0xd')];this[_0x2406('0xe')]={};ami['on'](_0x2406('0xf'),this[_0x2406('0x10')][_0x2406('0x11')](this));ami['on']('agentconnect',this[_0x2406('0x12')][_0x2406('0x11')](this));ami['on'](_0x2406('0x13'),this[_0x2406('0x14')]['bind'](this));ami['on']('queuecallerabandon',this[_0x2406('0x15')]['bind'](this));ami['on'](_0x2406('0x16'),this[_0x2406('0x17')]['bind'](this));ami['on'](_0x2406('0x18'),this[_0x2406('0x19')][_0x2406('0x11')](this));ami['on'](_0x2406('0x1a'),this[_0x2406('0x1b')]['bind'](this));ami['on'](_0x2406('0x1c'),this[_0x2406('0x1d')]['bind'](this));ami['on'](_0x2406('0x1e'),this[_0x2406('0x1f')][_0x2406('0x11')](this));ami['on'](_0x2406('0x20'),this[_0x2406('0x21')][_0x2406('0x11')](this));ami['on']('blindtransfer',this[_0x2406('0x22')][_0x2406('0x11')](this));}VoiceAgentReport[_0x2406('0x23')][_0x2406('0x24')]=function(_0xc24b69,_0x562af7,_0x273c18){io['to'](_0xc24b69)['emit'](_0x562af7,_0x273c18);};VoiceAgentReport[_0x2406('0x23')]['isNotNull']=function(_0x1cd5df){return _0x1cd5df!==null&&!_[_0x2406('0x25')](_0x1cd5df);};VoiceAgentReport['prototype'][_0x2406('0x10')]=function(_0x47a51e){try{if(this['isNotNull'](_0x47a51e)){logger[_0x2406('0x26')](_0x2406('0x27'),_0x47a51e['uniqueid'],_0x47a51e['membername'],_0x47a51e[_0x2406('0x28')]);logger['debug'](_0x2406('0x29'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x47a51e,{'showHidden':![],'depth':null}));if(_[_0x2406('0x25')](this['channels'][_0x47a51e['uniqueid']])){this['channels'][_0x47a51e[_0x2406('0x2a')]]={};}if(_['isUndefined'](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]])){this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]={'agentcalledAt':moment()[_0x2406('0x2c')](_0x2406('0x2d')),'lastevent':_0x2406('0x2e'),'mandatoryDisposition':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e[_0x2406('0x2f')]][_0x2406('0x30')]||![]:![],'type':this[_0x2406('0xc')][_0x47a51e['queue']]?this[_0x2406('0xc')][_0x47a51e['queue']]['type']||'inbound':'inbound','variables':this[_0x2406('0xe')][_0x47a51e[_0x2406('0x2a')]],'motionChannel':_0x2406('0x31')};}_[_0x2406('0x32')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],_['omit'](_0x47a51e,[_0x2406('0x33'),_0x2406('0x34')]));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x35'),this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]]);var _0x4c6ba8={'id':this['agents'][_0x47a51e[_0x2406('0x36')]]['id'],'calleridnum':this[_0x2406('0xa')][_0x47a51e['uniqueid']][_0x47a51e['destuniqueid']][_0x2406('0x37')],'queue':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0x2f')],'variables':this[_0x2406('0xa')][_0x47a51e[_0x2406('0x2a')]][_0x47a51e[_0x2406('0x28')]][_0x2406('0xe')]};logger[_0x2406('0x38')](_0x2406('0x39'),_0x47a51e[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x4c6ba8,{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x47a51e['membername']),_0x2406('0x3b'),_0x4c6ba8);}}catch(_0x2a894b){logger['error'](_0x2406('0x3c'),_0x47a51e['uniqueid'],util[_0x2406('0x2b')](_0x2a894b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x12')]=function(_0x3680a5){try{if(this[_0x2406('0x3d')](_0x3680a5)){if(this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){logger[_0x2406('0x38')](_0x2406('0x3e'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3680a5,{'showHidden':![],'depth':null}));for(var _0x145224 in this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]]){if(this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x2406('0x3f')](_0x145224)){if(_0x3680a5[_0x2406('0x28')]===_0x145224){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x3680a5[_0x2406('0x2a')],_0x3680a5['membername'],_0x3680a5['destuniqueid']);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x40')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x41')]=_0x3680a5['connectedlinename'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x42')]=_0x3680a5['connectedlinenum'];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x43')]=_0x3680a5[_0x2406('0x43')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['destchannelstatedesc']=_0x3680a5[_0x2406('0x44')];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x45')]=_0x3680a5[_0x2406('0x45')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]='connect';if(this[_0x2406('0xb')][this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x2a')]]){var _0x5c26c8=this[_0x2406('0xb')][this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['uniqueid']]['routealias'];this[_0x2406('0xa')][_0x3680a5['uniqueid']][_0x145224]['routealias']=_0x5c26c8;_0x3680a5['routealias']=_0x5c26c8;}_[_0x2406('0x32')](this[_0x2406('0xd')][_0x3680a5['interface']],_['pick'](_0x3680a5,[_0x2406('0x2f'),_0x2406('0x47'),'routealias']));logger[_0x2406('0x38')](_0x2406('0x48'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')]('custom:agentconnect',this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]],{'showHidden':![],'depth':null}));this[_0x2406('0x24')](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x3680a5[_0x2406('0x49')]),_0x2406('0x4a'),this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x3680a5[_0x2406('0x28')]]);}else if(!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224]['agentcomplete']){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x3680a5[_0x2406('0x2a')],this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x49')],_0x145224);this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x13')]=!![];this['channels'][_0x3680a5['uniqueid']][_0x145224][_0x2406('0x4b')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4c')]=_0x3680a5[_0x2406('0x28')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4d')]=_0x3680a5[_0x2406('0x49')];this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x46')]=_0x2406('0x4e');this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224][_0x2406('0x4f')]=_0x2406('0x4e');logger[_0x2406('0x38')](_0x2406('0x50'),_0x3680a5[_0x2406('0x2a')],util['inspect'](this[_0x2406('0xa')][_0x3680a5[_0x2406('0x2a')]][_0x145224],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x51'),this['channels'][_0x3680a5[_0x2406('0x2a')]][_0x145224]);}}}}}}catch(_0x2c9d77){logger[_0x2406('0x52')](_0x2406('0x53'),_0x3680a5[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2c9d77,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')]['syncAgentRingNoAnswer']=function(_0x5737cc){try{if(this[_0x2406('0x3d')](_0x5737cc)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5737cc['uniqueid'],util[_0x2406('0x2b')](_0x5737cc,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]]&&this['channels'][_0x5737cc['uniqueid']][_0x5737cc['destuniqueid']]){logger[_0x2406('0x26')](_0x2406('0x54'),_0x5737cc[_0x2406('0x2a')],_0x5737cc[_0x2406('0x49')],_0x5737cc[_0x2406('0x28')]);this['channels'][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x13')]=!![];this['channels'][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]][_0x2406('0x4b')]=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]][_0x2406('0x46')]=_0x2406('0x55');this[_0x2406('0xa')][_0x5737cc['uniqueid']][_0x5737cc[_0x2406('0x28')]]['reason']='rejected';logger['debug'](_0x2406('0x56'),_0x5737cc[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x57'),this[_0x2406('0xa')][_0x5737cc[_0x2406('0x2a')]][_0x5737cc[_0x2406('0x28')]]);}}}catch(_0x22547c){logger[_0x2406('0x52')](_0x2406('0x58'),_0x5737cc[_0x2406('0x2a')],util['inspect'](_0x22547c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x15')]=function(_0x2e32f7){try{if(this[_0x2406('0x3d')](_0x2e32f7)){logger[_0x2406('0x38')](_0x2406('0x59'),_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2e32f7,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2e32f7['uniqueid']]){for(var _0x522b3a in this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]]){if(this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x522b3a)&&!this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]&&!this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x2e32f7['uniqueid'],this['channels'][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['membername'],_0x522b3a);this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x13')]=!![];this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x4b')]=moment()[_0x2406('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a][_0x2406('0x46')]='abandoned';this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a]['reason']=_0x2406('0x5a');logger[_0x2406('0x38')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x2e32f7[_0x2406('0x2a')]][_0x522b3a],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x5b'),this[_0x2406('0xa')][_0x2e32f7['uniqueid']][_0x522b3a]);}}}}}catch(_0x3054db){logger[_0x2406('0x52')]('[%s][voiceAgentReport][queuecallerabandon]',_0x2e32f7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x3054db,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentComplete']=function(_0x523aa7){try{if(this['isNotNull'](_0x523aa7)){logger[_0x2406('0x38')](_0x2406('0x5c'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x523aa7,{'showHidden':![],'depth':null}));if(this['channels'][_0x523aa7[_0x2406('0x2a')]]){for(var _0x3a2a11 in this['channels'][_0x523aa7['uniqueid']]){if(this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x2406('0x3f')](_0x3a2a11)){if(this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x40')]&&!this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x523aa7[_0x2406('0x2a')],this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x49')],_0x3a2a11);this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x46')]='complete';this['channels'][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11][_0x2406('0x4f')]=_0x523aa7[_0x2406('0x4f')]==_0x2406('0x5d')?_0x2406('0x5e'):_0x523aa7[_0x2406('0x4f')];this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11][_0x2406('0x5f')]=_0x523aa7[_0x2406('0x5f')];if(this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]]&&this['voiceQueues'][_0x523aa7[_0x2406('0x2f')]][_0x2406('0x60')]){this['channels'][_0x523aa7['uniqueid']][_0x3a2a11]['acwtime']=this['voiceQueues'][_0x523aa7['queue']][_0x2406('0x61')];this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11]['agentacw']=!![];}this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]]=_['omit'](this[_0x2406('0xd')][_0x523aa7[_0x2406('0x36')]],[_0x2406('0x2f'),_0x2406('0x47')]);logger[_0x2406('0x38')](_0x2406('0x62'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')](this[_0x2406('0xa')][_0x523aa7[_0x2406('0x2a')]][_0x3a2a11],{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x63'),this[_0x2406('0xa')][_0x523aa7['uniqueid']][_0x3a2a11]);logger[_0x2406('0x38')](_0x2406('0x64'),_0x523aa7[_0x2406('0x2a')],util[_0x2406('0x2b')]({'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x2406('0x2c')](_0x2406('0x3a'),_0x523aa7[_0x2406('0x49')]),_0x2406('0x66'),{'id':this['agents'][_0x523aa7[_0x2406('0x36')]]['id'],'destaccountcode':_0x523aa7[_0x2406('0x65')]});}}}}}}catch(_0x2d9883){logger['error'](_0x2406('0x67'),_0x523aa7[_0x2406('0x2a')],util['inspect'](_0x2d9883,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x19')]=function(_0x396d66){try{if(this[_0x2406('0x3d')](_0x396d66)){logger['debug']('[%s][voiceAgentReport][varset]\x20event:',_0x396d66[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x396d66,{'showHidden':![],'depth':null}));this['addVariable'](_0x396d66[_0x2406('0x2a')],_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(this['channels'][_0x396d66[_0x2406('0x2a')]]){for(var _0x44d5db in this[_0x2406('0xa')][_0x396d66['uniqueid']]){if(this['channels'][_0x396d66[_0x2406('0x2a')]][_0x2406('0x3f')](_0x44d5db)){logger[_0x2406('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x396d66[_0x2406('0x2a')],_0x44d5db,_[_0x2406('0x68')](_0x396d66[_0x2406('0x69')])[0x0],_0x396d66[_0x2406('0x6a')]);if(_['isUndefined'](this['channels'][_0x396d66['uniqueid']][_0x44d5db][_0x2406('0xe')])){this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db][_0x2406('0xe')]={};}this['channels'][_0x396d66[_0x2406('0x2a')]][_0x44d5db]['variables']=this[_0x2406('0xe')][_0x396d66['uniqueid']];}}}}}catch(_0x278d22){logger[_0x2406('0x52')]('[%s][voiceAgentReport][varset]',_0x396d66['uniqueid'],util[_0x2406('0x2b')](_0x278d22,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2406('0x6b')]=function(_0x645852,_0x1d0394,_0x42031d){var _0x5325cd=[_0x2406('0x6c'),_0x2406('0x6d'),_0x2406('0x6e'),'rtpaudioqosjitterbridged',_0x2406('0x6f'),_0x2406('0x70'),'rtpaudioqosrtt',_0x2406('0x71'),_0x2406('0x72'),'sipuri',_0x2406('0x73'),_0x2406('0x74'),_0x2406('0x75'),_0x2406('0x76'),_0x2406('0x77'),_0x2406('0x78'),_0x2406('0x49'),_0x2406('0x79'),_0x2406('0x7a')];if(!_[_0x2406('0x7b')](_0x1d0394)&&!_[_0x2406('0x7c')](_0x5325cd,_0x1d0394)){if(_[_0x2406('0x25')](this[_0x2406('0xe')][_0x645852])){this[_0x2406('0xe')][_0x645852]={};}this[_0x2406('0xe')][_0x645852][_0x1d0394]=_0x42031d;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x80a0d4){try{if(this[_0x2406('0x3d')](_0x80a0d4)){logger[_0x2406('0x38')](_0x2406('0x7d'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x80a0d4,{'showHidden':![],'depth':null}));if(this['channels'][_0x80a0d4[_0x2406('0x2a')]]){for(var _0x20c9e0 in this['channels'][_0x80a0d4[_0x2406('0x2a')]]){if(this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x2406('0x3f')](_0x20c9e0)){if(this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x4f')]==_0x2406('0x5d')&&this['channels'][_0x80a0d4['uniqueid']][_0x20c9e0]['agentcomplete']){logger[_0x2406('0x26')](_0x2406('0x7e'),_0x80a0d4['uniqueid'],_0x20c9e0);this['channels'][_0x80a0d4[_0x2406('0x2a')]][_0x20c9e0][_0x2406('0x7f')]=moment()['format'](_0x2406('0x2d'));}}}logger['debug'](_0x2406('0x80'),_0x80a0d4[_0x2406('0x2a')],util[_0x2406('0x2b')](_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]),{'showHidden':![],'depth':null}));ami[_0x2406('0x24')](_0x2406('0x82'),_[_0x2406('0x81')](this[_0x2406('0xa')][_0x80a0d4[_0x2406('0x2a')]]));delete this[_0x2406('0xa')][_0x80a0d4['uniqueid']];}if(this['variables'][_0x80a0d4[_0x2406('0x2a')]]){delete this[_0x2406('0xe')][_0x80a0d4[_0x2406('0x2a')]];}}}catch(_0x15e0b3){logger[_0x2406('0x52')](_0x2406('0x83'),_0x80a0d4[_0x2406('0x2a')],util['inspect'](_0x15e0b3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x21')]=function(_0x2d9817){try{if(this['isNotNull'](_0x2d9817)){logger[_0x2406('0x38')](_0x2406('0x84'),_0x2d9817['uniqueid'],util[_0x2406('0x2b')](_0x2d9817,{'showHidden':![],'depth':null}));if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){for(var _0x53c0a5 in this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]){if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]]['hasOwnProperty'](_0x53c0a5)){if(_0x2d9817[_0x2406('0x86')]===_0x53c0a5){logger['info'](_0x2406('0x87'),_0x2d9817[_0x2406('0x2a')],this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x49')],_0x53c0a5);var _0x2b59e8=moment();this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x16')]=!![];this['channels'][_0x2d9817[_0x2406('0x85')]][_0x53c0a5]['agentcompleteAt']=moment()[_0x2406('0x2c')](_0x2406('0x2d'));this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x46')]='complete';this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x4f')]=_0x2406('0x5d');this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x5f')]=_0x2b59e8['diff'](this[_0x2406('0xa')][_0x2d9817[_0x2406('0x85')]][_0x53c0a5][_0x2406('0x40')],_0x2406('0x88'));}}}}if(this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]){var _0x5a35c7=this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]];this[_0x2406('0xa')][_0x2d9817[_0x2406('0x89')]]=this['channels'][_0x2d9817['transfereeuniqueid']];this['channels'][_0x2d9817['transfereeuniqueid']]=_0x5a35c7;}}}catch(_0x2d5094){logger[_0x2406('0x52')]('[%s][voiceAgentReport][attendedtransfer]',_0x2d9817[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x2d5094,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x22')]=function(_0x49671e){try{if(this[_0x2406('0x3d')](_0x49671e)){logger[_0x2406('0x38')](_0x2406('0x8a'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x49671e,{'showHidden':![],'depth':null}));if(this['channels'][_0x49671e[_0x2406('0x85')]]){for(var _0x29fb43 in this[_0x2406('0xa')][_0x49671e['transfereeuniqueid']]){if(this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]]['hasOwnProperty'](_0x29fb43)){if(_0x49671e['transfereruniqueid']===_0x29fb43){logger[_0x2406('0x26')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x49671e['uniqueid'],this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x49')],_0x29fb43);var _0x5c582e=moment();this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x16')]=!![];this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x7f')]=_0x5c582e;this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['lastevent']=_0x2406('0x8b');this[_0x2406('0xa')][_0x49671e[_0x2406('0x85')]][_0x29fb43]['reason']=_0x2406('0x5d');this['channels'][_0x49671e[_0x2406('0x85')]][_0x29fb43][_0x2406('0x5f')]=_0x5c582e[_0x2406('0x8c')](this['channels'][_0x49671e['transfereeuniqueid']][_0x29fb43]['agentconnectAt'],_0x2406('0x88'));}}}}}}catch(_0x18f205){logger[_0x2406('0x52')](_0x2406('0x8d'),_0x49671e['uniqueid'],util[_0x2406('0x2b')](_0x18f205,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x5acb8b){var _0x2b0f02='';try{if(this[_0x2406('0x3d')](_0x5acb8b)){logger[_0x2406('0x38')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x5acb8b[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5acb8b,{'showHidden':![],'depth':null}));if(_0x5acb8b[_0x2406('0x8e')]){_0x2b0f02=_0x5acb8b[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5acb8b['channel'][_0x2406('0x90')]('-'));if(this[_0x2406('0xd')][_0x2b0f02]){logger[_0x2406('0x26')](_0x2406('0x91'),_0x5acb8b['uniqueid'],_0x2b0f02);this[_0x2406('0xd')][_0x2b0f02]['onhold']=!![];}}}}catch(_0x1d0e0e){logger[_0x2406('0x52')](_0x2406('0x92'),_0x5acb8b['uniqueid'],util['inspect'](_0x1d0e0e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2406('0x23')][_0x2406('0x1f')]=function(_0x5ad1c7){var _0x496f10='';try{if(this['isNotNull'](_0x5ad1c7)){logger['debug'](_0x2406('0x93'),_0x5ad1c7[_0x2406('0x2a')],util[_0x2406('0x2b')](_0x5ad1c7,{'showHidden':![],'depth':null}));if(_0x5ad1c7['channel']){_0x496f10=_0x5ad1c7[_0x2406('0x8e')][_0x2406('0x8f')](0x0,_0x5ad1c7[_0x2406('0x8e')]['lastIndexOf']('-'));if(this[_0x2406('0xd')][_0x496f10]){logger[_0x2406('0x26')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x5ad1c7['uniqueid'],_0x496f10);this['agents'][_0x496f10][_0x2406('0x94')]=![];}}}}catch(_0x1a39c5){logger[_0x2406('0x52')](_0x2406('0x95'),_0x5ad1c7[_0x2406('0x2a')],util['inspect'](_0x1a39c5,{'showHidden':![],'depth':null}));}};module[_0x2406('0x96')]=VoiceAgentReport;
\ No newline at end of file
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_0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x2814,0xab));var _0x4281=function(_0x5dba5f,_0x77a7c2){_0x5dba5f=_0x5dba5f-0x0;var _0x2f3e28=_0x2814[_0x5dba5f];return _0x2f3e28;};'use strict';var _=require(_0x4281('0x0'));var moment=require('moment');var util=require('util');var Redis=require(_0x4281('0x1'));var config=require('../../../config/environment');var logger=require(_0x4281('0x2'))(_0x4281('0x3'));var ami=require(_0x4281('0x4'));config[_0x4281('0x5')]=_[_0x4281('0x6')](config[_0x4281('0x5')],{'host':_0x4281('0x7'),'port':0x18eb});var io=require(_0x4281('0x8'))(new Redis(config[_0x4281('0x5')]));function VoiceAgentReport(_0x43aef0){this[_0x4281('0x9')]={};this['voiceChannels']=_0x43aef0[_0x4281('0x9')];this['voiceQueues']=_0x43aef0[_0x4281('0xa')];this['agents']=_0x43aef0[_0x4281('0xb')];this[_0x4281('0xc')]={};ami['on'](_0x4281('0xd'),this[_0x4281('0xe')][_0x4281('0xf')](this));ami['on'](_0x4281('0x10'),this[_0x4281('0x11')][_0x4281('0xf')](this));ami['on'](_0x4281('0x12'),this[_0x4281('0x13')][_0x4281('0xf')](this));ami['on'](_0x4281('0x14'),this[_0x4281('0x15')]['bind'](this));ami['on']('agentcomplete',this[_0x4281('0x16')]['bind'](this));ami['on'](_0x4281('0x17'),this['syncVarSet'][_0x4281('0xf')](this));ami['on'](_0x4281('0x18'),this['syncHangup'][_0x4281('0xf')](this));ami['on']('musiconholdstart',this[_0x4281('0x19')][_0x4281('0xf')](this));ami['on']('musiconholdstop',this[_0x4281('0x1a')]['bind'](this));ami['on'](_0x4281('0x1b'),this[_0x4281('0x1c')][_0x4281('0xf')](this));ami['on'](_0x4281('0x1d'),this[_0x4281('0x1e')][_0x4281('0xf')](this));}VoiceAgentReport[_0x4281('0x1f')]['emit']=function(_0x3087ad,_0x3521cc,_0x124f48){io['to'](_0x3087ad)[_0x4281('0x20')](_0x3521cc,_0x124f48);};VoiceAgentReport['prototype']['isNotNull']=function(_0xb3fa9e){return _0xb3fa9e!==null&&!_[_0x4281('0x21')](_0xb3fa9e);};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0xe')]=function(_0x51ea9c){try{if(this[_0x4281('0x22')](_0x51ea9c)){logger[_0x4281('0x23')](_0x4281('0x24'),_0x51ea9c[_0x4281('0x25')],_0x51ea9c[_0x4281('0x26')],_0x51ea9c[_0x4281('0x27')]);logger[_0x4281('0x28')](_0x4281('0x29'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x51ea9c,{'showHidden':![],'depth':null}));if(_[_0x4281('0x21')](this['channels'][_0x51ea9c[_0x4281('0x25')]])){this[_0x4281('0x9')][_0x51ea9c[_0x4281('0x25')]]={};}var _0xdac42c=this[_0x4281('0xb')][_0x51ea9c[_0x4281('0x2b')]];var _0x14bd02=this['channels'][_0x51ea9c[_0x4281('0x25')]][_0x51ea9c[_0x4281('0x27')]];var _0xf5ee64=this[_0x4281('0xa')][_0x51ea9c['queue']];var _0x1b89fe=this[_0x4281('0xc')][_0x51ea9c[_0x4281('0x25')]];if(_['isUndefined'](_0x14bd02)){_0x14bd02={'agentcalledAt':moment()[_0x4281('0x2c')](_0x4281('0x2d')),'lastevent':_0x4281('0x2e'),'mandatoryDisposition':_0xf5ee64&&_0xf5ee64['mandatoryDisposition']?_0xf5ee64[_0x4281('0x2f')]:![],'type':_0xf5ee64&&_0xf5ee64['type']?_0xf5ee64[_0x4281('0x30')]:_0x4281('0x31'),'variables':_0x1b89fe,'motionChannel':_0x4281('0x32')};}Object[_0x4281('0x33')](_0x14bd02,_['omit'](_0x51ea9c,[_0x4281('0x34'),'privilege']));this['channels'][_0x51ea9c[_0x4281('0x25')]][_0x51ea9c[_0x4281('0x27')]]=_0x14bd02;logger[_0x4281('0x28')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x14bd02,{'showHidden':![],'depth':null}));ami[_0x4281('0x20')]('custom:agentcalled',_0x14bd02);var _0x284c64={'id':_0xdac42c['id'],'calleridnum':_0x14bd02[_0x4281('0x35')],'queue':_0x14bd02[_0x4281('0x36')],'variables':_0x14bd02['variables'],'uniqueid':_0x51ea9c[_0x4281('0x25')]};logger[_0x4281('0x28')](_0x4281('0x37'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x284c64,{'showHidden':![],'depth':null}));this[_0x4281('0x20')](util[_0x4281('0x2c')](_0x4281('0x38'),_0x51ea9c[_0x4281('0x26')]),'user:called',_0x284c64);}}catch(_0x1d2705){logger['error'](_0x4281('0x39'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1d2705,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x11')]=function(_0x2581c9){try{if(this[_0x4281('0x22')](_0x2581c9)){if(this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]]){for(var _0x3cf64f in this['channels'][_0x2581c9[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x4281('0x3a')](_0x3cf64f)){if(_0x2581c9['destuniqueid']===_0x3cf64f){logger[_0x4281('0x23')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x2581c9[_0x4281('0x25')],_0x2581c9[_0x4281('0x26')],_0x2581c9[_0x4281('0x27')]);this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3b')]=moment()[_0x4281('0x2c')](_0x4281('0x2d'));this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3c')]=_0x2581c9['connectedlinename'];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x3d')]=_0x2581c9[_0x4281('0x3d')];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f]['destchannelstate']=_0x2581c9['destchannelstate'];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3e')]=_0x2581c9[_0x4281('0x3e')];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x3f')]=_0x2581c9['holdtime'];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x40')]='connect';if(this['voiceChannels'][this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x25')]]){var _0x3dff08=this[_0x4281('0x41')][this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x25')]]['routealias'];this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x42')]=_0x3dff08;_0x2581c9[_0x4281('0x42')]=_0x3dff08;}_['merge'](this[_0x4281('0xb')][_0x2581c9[_0x4281('0x2b')]],_[_0x4281('0x43')](_0x2581c9,[_0x4281('0x36'),_0x4281('0x44'),_0x4281('0x42')]));var _0x3a8fd8=this[_0x4281('0xb')][_0x2581c9[_0x4281('0x2b')]];var _0x296580={'id':_0x3a8fd8['id'],'name':_0x3a8fd8[_0x4281('0x45')],'agentconnected':!![],'destaccountcode':_0x3a8fd8['accountcode'],'destconnectedlinenum':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9[_0x4281('0x27')]][_0x4281('0x46')],'queue':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9['destuniqueid']][_0x4281('0x36')],'routealias':this['channels'][_0x2581c9['uniqueid']][_0x2581c9['destuniqueid']][_0x4281('0x42')],'uniqueid':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9[_0x4281('0x27')]]['uniqueid']};ami[_0x4281('0x20')](_0x4281('0x47'),this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x2581c9[_0x4281('0x27')]]);this['emit'](util[_0x4281('0x2c')]('user:%s',_0x2581c9[_0x4281('0x26')]),'user:agentconnect',_0x296580);}else if(!this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x12')]&&!this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x48')]){logger['info'](_0x4281('0x49'),_0x2581c9['uniqueid'],this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x26')],_0x3cf64f);this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x12')]=!![];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4a')]=moment()['format'](_0x4281('0x2d'));this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4b')]=_0x2581c9[_0x4281('0x27')];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x4c')]=_0x2581c9[_0x4281('0x26')];this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x40')]=_0x4281('0x4d');this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4e')]='answered_elsewhere';logger['debug'](_0x4281('0x4f'),_0x2581c9[_0x4281('0x25')],util[_0x4281('0x2a')](this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f],{'showHidden':![],'depth':null}));ami['emit'](_0x4281('0x50'),this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f]);}else{logger[_0x4281('0x28')](_0x4281('0x51'),_0x2581c9[_0x4281('0x25')]);}}}}}}catch(_0x13ae1c){logger['error']('[%s][voiceAgentReport][agentconnect]',_0x2581c9[_0x4281('0x25')],util['inspect'](_0x13ae1c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x13')]=function(_0x4c754e){try{if(this['isNotNull'](_0x4c754e)){logger[_0x4281('0x28')](_0x4281('0x52'),_0x4c754e['uniqueid'],util[_0x4281('0x2a')](_0x4c754e,{'showHidden':![],'depth':null}));if(this['channels'][_0x4c754e[_0x4281('0x25')]]&&this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e[_0x4281('0x27')]]){logger['info'](_0x4281('0x53'),_0x4c754e[_0x4281('0x25')],_0x4c754e[_0x4281('0x26')],_0x4c754e[_0x4281('0x27')]);var _0x2acc27=this[_0x4281('0xb')][_0x4c754e['interface']];var _0x48463a=this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e['destuniqueid']];_0x48463a[_0x4281('0x12')]=!![];_0x48463a[_0x4281('0x4a')]=moment()['format'](_0x4281('0x2d'));_0x48463a[_0x4281('0x40')]=_0x4281('0x54');_0x48463a[_0x4281('0x4e')]=_0x4281('0x54');var _0x2b9aed={'id':_0x2acc27['id'],'name':_0x2acc27['name'],'queue':_0x48463a[_0x4281('0x36')],'uniqueid':_0x48463a[_0x4281('0x25')]};logger[_0x4281('0x28')](_0x4281('0x55'),_0x4c754e['uniqueid'],util[_0x4281('0x2a')](_0x2b9aed,{'showHidden':![],'depth':null}));this[_0x4281('0x20')](util[_0x4281('0x2c')]('user:%s',_0x2acc27[_0x4281('0x45')]),'user:agentringnoanswer',_0x2b9aed);ami['emit'](_0x4281('0x56'),_0x48463a);this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e[_0x4281('0x27')]]=Object['assign']({},_0x48463a);}}}catch(_0xbd32bb){logger[_0x4281('0x57')](_0x4281('0x58'),_0x4c754e[_0x4281('0x25')],util[_0x4281('0x2a')](_0xbd32bb,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncQueueCallerAbandon']=function(_0x964cfa){try{if(this['isNotNull'](_0x964cfa)){logger[_0x4281('0x28')](_0x4281('0x59'),_0x964cfa['uniqueid'],util['inspect'](_0x964cfa,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]]){for(var _0x2cc908 in this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x4281('0x3a')](_0x2cc908)&&!this['channels'][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x12')]&&!this['channels'][_0x964cfa['uniqueid']][_0x2cc908]['agentcomplete']){logger[_0x4281('0x23')](_0x4281('0x5a'),_0x964cfa[_0x4281('0x25')],this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x26')],_0x2cc908);this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x12')]=!![];this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x4a')]=moment()[_0x4281('0x2c')](_0x4281('0x2d'));this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908]['lastevent']=_0x4281('0x5b');this['channels'][_0x964cfa[_0x4281('0x25')]][_0x2cc908]['reason']=_0x4281('0x5b');logger[_0x4281('0x28')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x964cfa[_0x4281('0x25')],util[_0x4281('0x2a')](this[_0x4281('0x9')][_0x964cfa['uniqueid']][_0x2cc908],{'showHidden':![],'depth':null}));ami[_0x4281('0x20')](_0x4281('0x5c'),this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908]);}}}}}catch(_0x523f26){logger[_0x4281('0x57')](_0x4281('0x5d'),_0x964cfa[_0x4281('0x25')],util['inspect'](_0x523f26,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x16')]=function(_0x562638){try{if(this[_0x4281('0x22')](_0x562638)){logger[_0x4281('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x562638[_0x4281('0x25')],util[_0x4281('0x2a')](_0x562638,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]]){for(var _0x1afaca in this['channels'][_0x562638[_0x4281('0x25')]]){if(this['channels'][_0x562638[_0x4281('0x25')]][_0x4281('0x3a')](_0x1afaca)){if(this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]['agentconnectAt']&&!this[_0x4281('0x9')][_0x562638['uniqueid']][_0x1afaca][_0x4281('0x48')]){logger['info'](_0x4281('0x5e'),_0x562638['uniqueid'],this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x26')],_0x1afaca);this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]['agentcomplete']=!![];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x5f')]=moment()[_0x4281('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x40')]=_0x4281('0x60');this['channels'][_0x562638[_0x4281('0x25')]][_0x1afaca]['reason']=_0x562638['reason']=='transfer'?'agent':_0x562638[_0x4281('0x4e')];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x61')]=_0x562638[_0x4281('0x61')];if(this['voiceQueues'][_0x562638[_0x4281('0x36')]]&&this[_0x4281('0xa')][_0x562638[_0x4281('0x36')]][_0x4281('0x62')]){this['channels'][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x63')]=this['voiceQueues'][_0x562638[_0x4281('0x36')]][_0x4281('0x64')];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x65')]=!![];}this[_0x4281('0xb')][_0x562638['interface']]=_[_0x4281('0x66')](this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]],[_0x4281('0x36'),_0x4281('0x44')]);logger[_0x4281('0x28')](_0x4281('0x67'),_0x562638[_0x4281('0x25')],util['inspect'](this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca],{'showHidden':![],'depth':null}));ami[_0x4281('0x20')](_0x4281('0x68'),this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]);logger[_0x4281('0x28')](_0x4281('0x69'),_0x562638[_0x4281('0x25')],util[_0x4281('0x2a')]({'id':this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]]['id'],'destaccountcode':_0x562638[_0x4281('0x6a')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x4281('0x2c')](_0x4281('0x38'),_0x562638[_0x4281('0x26')]),'user:agentcomplete',{'id':this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]]['id'],'destaccountcode':Number(_0x562638['destaccountcode'])});}}}}}}catch(_0x470ad7){logger[_0x4281('0x57')]('[%s][voiceAgentReport][agentcomplete]',_0x562638[_0x4281('0x25')],util['inspect'](_0x470ad7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')]['syncVarSet']=function(_0x1f3b1f){try{if(this[_0x4281('0x22')](_0x1f3b1f)){logger[_0x4281('0x28')](_0x4281('0x6b'),_0x1f3b1f[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1f3b1f,{'showHidden':![],'depth':null}));this[_0x4281('0x6c')](_0x1f3b1f['uniqueid'],_[_0x4281('0x6d')](_0x1f3b1f[_0x4281('0x6e')])[0x0],_0x1f3b1f[_0x4281('0x6f')]);if(this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]]){for(var _0x15f1f0 in this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x4281('0x3a')](_0x15f1f0)){logger[_0x4281('0x23')](_0x4281('0x70'),_0x1f3b1f[_0x4281('0x25')],_0x15f1f0,_[_0x4281('0x6d')](_0x1f3b1f[_0x4281('0x6e')])[0x0],_0x1f3b1f['value']);if(_['isUndefined'](this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0][_0x4281('0xc')])){this['channels'][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0][_0x4281('0xc')]={};}this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0]['variables']=this[_0x4281('0xc')][_0x1f3b1f[_0x4281('0x25')]];}}}}}catch(_0x25f58e){logger['error'](_0x4281('0x71'),_0x1f3b1f[_0x4281('0x25')],util['inspect'](_0x25f58e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['addVariable']=function(_0x104370,_0x4b3e83,_0x5bb264){var _0x141d7c=[_0x4281('0x72'),_0x4281('0x73'),'rtpaudioqosjitter',_0x4281('0x74'),_0x4281('0x75'),_0x4281('0x76'),'rtpaudioqosrtt',_0x4281('0x77'),_0x4281('0x78'),_0x4281('0x79'),_0x4281('0x7a'),'bridgepvtcallid',_0x4281('0x7b'),_0x4281('0x7c'),_0x4281('0x7d'),_0x4281('0x7e'),'membername',_0x4281('0x7f'),_0x4281('0x80')];if(!_['isNil'](_0x4b3e83)&&!_[_0x4281('0x81')](_0x141d7c,_0x4b3e83)){if(_[_0x4281('0x21')](this[_0x4281('0xc')][_0x104370])){this['variables'][_0x104370]={};}this[_0x4281('0xc')][_0x104370][_0x4b3e83]=_0x5bb264;}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x82')]=function(_0x22699a){try{if(this[_0x4281('0x22')](_0x22699a)){logger[_0x4281('0x28')](_0x4281('0x83'),_0x22699a['uniqueid'],util['inspect'](_0x22699a,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]){for(var _0x504a24 in this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x22699a['uniqueid']]['hasOwnProperty'](_0x504a24)){if(this[_0x4281('0x9')][_0x22699a['uniqueid']][_0x504a24]['reason']==_0x4281('0x84')&&this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]][_0x504a24][_0x4281('0x48')]){logger[_0x4281('0x23')]('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x22699a['uniqueid'],_0x504a24);this['channels'][_0x22699a['uniqueid']][_0x504a24][_0x4281('0x5f')]=moment()[_0x4281('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x4281('0x28')](_0x4281('0x85'),_0x22699a[_0x4281('0x25')],util[_0x4281('0x2a')](_['values'](this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]),{'showHidden':![],'depth':null}));ami['emit'](_0x4281('0x86'),_['values'](this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]));delete this['channels'][_0x22699a[_0x4281('0x25')]];}if(this[_0x4281('0xc')][_0x22699a[_0x4281('0x25')]]){delete this['variables'][_0x22699a['uniqueid']];}}}catch(_0x1e3f7a){logger['error']('[%s][voiceAgentReport][hangup]',_0x22699a[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1e3f7a,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4281('0x1c')]=function(_0x915141){try{if(this['isNotNull'](_0x915141)){logger[_0x4281('0x28')](_0x4281('0x87'),_0x915141['uniqueid'],util[_0x4281('0x2a')](_0x915141,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]]){for(var _0x241c6f in this['channels'][_0x915141['transfereeuniqueid']]){if(this['channels'][_0x915141[_0x4281('0x88')]][_0x4281('0x3a')](_0x241c6f)){if(_0x915141[_0x4281('0x89')]===_0x241c6f){logger[_0x4281('0x23')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x915141[_0x4281('0x25')],this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x26')],_0x241c6f);var _0x26320a=moment();this['channels'][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x48')]=!![];this['channels'][_0x915141[_0x4281('0x88')]][_0x241c6f]['agentcompleteAt']=moment()['format'](_0x4281('0x2d'));this[_0x4281('0x9')][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x40')]=_0x4281('0x60');this['channels'][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x4e')]=_0x4281('0x84');this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x61')]=_0x26320a[_0x4281('0x8a')](this[_0x4281('0x9')][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x3b')],_0x4281('0x8b'));}}}}if(this['channels'][_0x915141[_0x4281('0x8c')]]){var _0xa188ff=this[_0x4281('0x9')][_0x915141[_0x4281('0x8c')]];this['channels'][_0x915141[_0x4281('0x8c')]]=this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]];this[_0x4281('0x9')][_0x915141['transfereeuniqueid']]=_0xa188ff;}}}catch(_0x1bc9d3){logger['error'](_0x4281('0x8d'),_0x915141[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1bc9d3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x1e')]=function(_0x244f4c){try{if(this[_0x4281('0x22')](_0x244f4c)){logger[_0x4281('0x28')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x244f4c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x244f4c,{'showHidden':![],'depth':null}));if(this['channels'][_0x244f4c[_0x4281('0x88')]]){for(var _0x3d39d6 in this['channels'][_0x244f4c[_0x4281('0x88')]]){if(this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x4281('0x3a')](_0x3d39d6)){if(_0x244f4c[_0x4281('0x8e')]===_0x3d39d6){logger[_0x4281('0x23')](_0x4281('0x8f'),_0x244f4c[_0x4281('0x25')],this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x26')],_0x3d39d6);var _0xa8465a=moment();this['channels'][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x48')]=!![];this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x5f')]=_0xa8465a;this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x40')]='complete';this['channels'][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x4e')]=_0x4281('0x84');this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x61')]=_0xa8465a[_0x4281('0x8a')](this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x3b')],'seconds');}}}}}}catch(_0x405ce9){logger[_0x4281('0x57')](_0x4281('0x90'),_0x244f4c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x405ce9,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4281('0x19')]=function(_0x2964cf){var _0x370575='';try{if(this[_0x4281('0x22')](_0x2964cf)){logger[_0x4281('0x28')](_0x4281('0x91'),_0x2964cf[_0x4281('0x25')],util[_0x4281('0x2a')](_0x2964cf,{'showHidden':![],'depth':null}));if(_0x2964cf[_0x4281('0x92')]){_0x370575=_0x2964cf[_0x4281('0x92')][_0x4281('0x93')](0x0,_0x2964cf[_0x4281('0x92')][_0x4281('0x94')]('-'));if(this['agents'][_0x370575]){logger[_0x4281('0x23')](_0x4281('0x95'),_0x2964cf[_0x4281('0x25')],_0x370575);this[_0x4281('0xb')][_0x370575][_0x4281('0x96')]=!![];}}}}catch(_0x338154){logger[_0x4281('0x57')](_0x4281('0x97'),_0x2964cf[_0x4281('0x25')],util[_0x4281('0x2a')](_0x338154,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x1a')]=function(_0x52a3de){var _0x17fb92='';try{if(this['isNotNull'](_0x52a3de)){logger[_0x4281('0x28')](_0x4281('0x98'),_0x52a3de[_0x4281('0x25')],util[_0x4281('0x2a')](_0x52a3de,{'showHidden':![],'depth':null}));if(_0x52a3de[_0x4281('0x92')]){_0x17fb92=_0x52a3de[_0x4281('0x92')]['substring'](0x0,_0x52a3de['channel'][_0x4281('0x94')]('-'));if(this[_0x4281('0xb')][_0x17fb92]){logger[_0x4281('0x23')](_0x4281('0x99'),_0x52a3de[_0x4281('0x25')],_0x17fb92);this['agents'][_0x17fb92]['onhold']=![];}}}}catch(_0x454a0f){logger['error'](_0x4281('0x9a'),_0x52a3de[_0x4281('0x25')],util[_0x4281('0x2a')](_0x454a0f,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff