// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x290d9d=function(_0x5b9779){while(--_0x5b9779){_0x1b6c6d['push'](_0x1b6c6d['shift']());}};_0x290d9d(++_0x2983b0);}(_0x75d5,0x79));var _0x575d=function(_0x2729df,_0x47cc45){_0x2729df=_0x2729df-0x0;var _0x28cfb8=_0x75d5[_0x2729df];return _0x28cfb8;};'use strict';var _=require(_0x575d('0x0'));var moment=require(_0x575d('0x1'));var util=require('util');var Redis=require(_0x575d('0x2'));var config=require(_0x575d('0x3'));var logger=require(_0x575d('0x4'))(_0x575d('0x5'));var ami=require('../ami');config[_0x575d('0x6')]=_[_0x575d('0x7')](config[_0x575d('0x6')],{'host':_0x575d('0x8'),'port':0x18eb});var io=require(_0x575d('0x9'))(new Redis(config[_0x575d('0x6')]));function VoiceAgentReport(_0x51fed7){this[_0x575d('0xa')]={};this[_0x575d('0xb')]=_0x51fed7[_0x575d('0xa')];this[_0x575d('0xc')]=_0x51fed7[_0x575d('0xc')];this['agents']=_0x51fed7[_0x575d('0xd')];this[_0x575d('0xe')]={};ami['on'](_0x575d('0xf'),this[_0x575d('0x10')][_0x575d('0x11')](this));ami['on']('agentconnect',this['syncAgentConnect'][_0x575d('0x11')](this));ami['on'](_0x575d('0x12'),this[_0x575d('0x13')][_0x575d('0x11')](this));ami['on'](_0x575d('0x14'),this['syncQueueCallerAbandon']['bind'](this));ami['on']('agentcomplete',this[_0x575d('0x15')][_0x575d('0x11')](this));ami['on']('varset',this[_0x575d('0x16')][_0x575d('0x11')](this));ami['on'](_0x575d('0x17'),this[_0x575d('0x18')]['bind'](this));ami['on'](_0x575d('0x19'),this['syncMusicOnHoldStart']['bind'](this));ami['on'](_0x575d('0x1a'),this[_0x575d('0x1b')][_0x575d('0x11')](this));ami['on'](_0x575d('0x1c'),this['syncAttendedTransfer']['bind'](this));ami['on']('blindtransfer',this[_0x575d('0x1d')][_0x575d('0x11')](this));}VoiceAgentReport[_0x575d('0x1e')]['emit']=function(_0x31dbcd,_0x137ec6,_0x484193){io['to'](_0x31dbcd)[_0x575d('0x1f')](_0x137ec6,_0x484193);};VoiceAgentReport['prototype']['isNotNull']=function(_0x8ab76d){return _0x8ab76d!==null&&!_[_0x575d('0x20')](_0x8ab76d);};VoiceAgentReport['prototype'][_0x575d('0x10')]=function(_0x35da8c){try{if(this[_0x575d('0x21')](_0x35da8c)){logger[_0x575d('0x22')](_0x575d('0x23'),_0x35da8c[_0x575d('0x24')],_0x35da8c['membername'],_0x35da8c[_0x575d('0x25')]);logger['debug'](_0x575d('0x26'),_0x35da8c[_0x575d('0x24')],util[_0x575d('0x27')](_0x35da8c,{'showHidden':![],'depth':null}));if(_[_0x575d('0x20')](this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]])){this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]]={};}if(_[_0x575d('0x20')](this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]][_0x35da8c[_0x575d('0x25')]])){this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]][_0x35da8c[_0x575d('0x25')]]={'agentcalledAt':moment()[_0x575d('0x28')](_0x575d('0x29')),'lastevent':_0x575d('0x2a'),'mandatoryDisposition':this[_0x575d('0xc')][_0x35da8c[_0x575d('0x2b')]]?this['voiceQueues'][_0x35da8c[_0x575d('0x2b')]]['mandatoryDisposition']||![]:![],'type':this[_0x575d('0xc')][_0x35da8c['queue']]?this[_0x575d('0xc')][_0x35da8c[_0x575d('0x2b')]][_0x575d('0x2c')]||_0x575d('0x2d'):_0x575d('0x2d'),'variables':this[_0x575d('0xe')][_0x35da8c[_0x575d('0x24')]],'motionChannel':_0x575d('0x2e')};}_['merge'](this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]][_0x35da8c[_0x575d('0x25')]],_[_0x575d('0x2f')](_0x35da8c,[_0x575d('0x30'),'privilege']));logger[_0x575d('0x31')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x35da8c['uniqueid'],util['inspect'](this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]][_0x35da8c['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x575d('0x1f')](_0x575d('0x32'),this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]][_0x35da8c[_0x575d('0x25')]]);var _0x34f0e0={'id':this['agents'][_0x35da8c[_0x575d('0x33')]]['id'],'calleridnum':this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]][_0x35da8c[_0x575d('0x25')]][_0x575d('0x34')],'queue':this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]][_0x35da8c[_0x575d('0x25')]][_0x575d('0x2b')],'variables':this[_0x575d('0xa')][_0x35da8c[_0x575d('0x24')]][_0x35da8c[_0x575d('0x25')]][_0x575d('0xe')]};logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:',_0x35da8c[_0x575d('0x24')],util[_0x575d('0x27')](_0x34f0e0,{'showHidden':![],'depth':null}));this[_0x575d('0x1f')](util[_0x575d('0x28')](_0x575d('0x35'),_0x35da8c[_0x575d('0x36')]),_0x575d('0x37'),_0x34f0e0);}}catch(_0x462b08){logger[_0x575d('0x38')](_0x575d('0x39'),_0x35da8c[_0x575d('0x24')],util[_0x575d('0x27')](_0x462b08,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x575d('0x1e')][_0x575d('0x3a')]=function(_0x5a3dbc){try{if(this['isNotNull'](_0x5a3dbc)){if(this[_0x575d('0xa')][_0x5a3dbc['uniqueid']]){logger[_0x575d('0x31')](_0x575d('0x3b'),_0x5a3dbc[_0x575d('0x24')],util[_0x575d('0x27')](_0x5a3dbc,{'showHidden':![],'depth':null}));for(var _0x4eeaf2 in this[_0x575d('0xa')][_0x5a3dbc['uniqueid']]){if(this[_0x575d('0xa')][_0x5a3dbc['uniqueid']][_0x575d('0x3c')](_0x4eeaf2)){if(_0x5a3dbc[_0x575d('0x25')]===_0x4eeaf2){logger[_0x575d('0x22')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x5a3dbc[_0x575d('0x24')],_0x5a3dbc[_0x575d('0x36')],_0x5a3dbc[_0x575d('0x25')]);this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x3d')]=moment()[_0x575d('0x28')](_0x575d('0x29'));this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x3e')]=_0x5a3dbc[_0x575d('0x3e')];this[_0x575d('0xa')][_0x5a3dbc['uniqueid']][_0x4eeaf2][_0x575d('0x3f')]=_0x5a3dbc[_0x575d('0x3f')];this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x40')]=_0x5a3dbc[_0x575d('0x40')];this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x41')]=_0x5a3dbc['destchannelstatedesc'];this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2]['holdtime']=_0x5a3dbc['holdtime'];this['channels'][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x42')]=_0x575d('0x43');if(this[_0x575d('0xb')][this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x24')]]){var _0x5dfa29=this[_0x575d('0xb')][this['channels'][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x24')]]['routealias'];this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2]['routealias']=_0x5dfa29;_0x5a3dbc[_0x575d('0x44')]=_0x5dfa29;}_[_0x575d('0x45')](this[_0x575d('0xd')][_0x5a3dbc['interface']],_[_0x575d('0x46')](_0x5a3dbc,[_0x575d('0x2b'),'destconnectedlinenum',_0x575d('0x44')]));logger['debug'](_0x575d('0x47'),_0x5a3dbc['uniqueid'],util[_0x575d('0x27')](this[_0x575d('0xa')][_0x5a3dbc['uniqueid']][_0x5a3dbc['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x575d('0x1f')](_0x575d('0x48'),this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x5a3dbc[_0x575d('0x25')]]);logger[_0x575d('0x31')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x5a3dbc[_0x575d('0x24')],util[_0x575d('0x27')](this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x5a3dbc['destuniqueid']],{'showHidden':![],'depth':null}));this[_0x575d('0x1f')](util[_0x575d('0x28')](_0x575d('0x35'),_0x5a3dbc[_0x575d('0x36')]),_0x575d('0x49'),this[_0x575d('0xa')][_0x5a3dbc['uniqueid']][_0x5a3dbc[_0x575d('0x25')]]);}else if(!this['channels'][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x12')]&&!this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x4a')]){logger[_0x575d('0x22')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x5a3dbc[_0x575d('0x24')],this[_0x575d('0xa')][_0x5a3dbc['uniqueid']][_0x4eeaf2]['membername'],_0x4eeaf2);this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x12')]=!![];this['channels'][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x4b')]=moment()['format'](_0x575d('0x29'));this['channels'][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x4c')]=_0x5a3dbc[_0x575d('0x25')];this['channels'][_0x5a3dbc['uniqueid']][_0x4eeaf2][_0x575d('0x4d')]=_0x5a3dbc[_0x575d('0x36')];this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2][_0x575d('0x42')]=_0x575d('0x4e');this[_0x575d('0xa')][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2]['reason']=_0x575d('0x4e');logger['debug'](_0x575d('0x4f'),_0x5a3dbc[_0x575d('0x24')],util[_0x575d('0x27')](this[_0x575d('0xa')][_0x5a3dbc['uniqueid']][_0x4eeaf2],{'showHidden':![],'depth':null}));ami['emit']('custom:agentansweredelsewhere',this['channels'][_0x5a3dbc[_0x575d('0x24')]][_0x4eeaf2]);}}}}}}catch(_0x1a9334){logger[_0x575d('0x38')](_0x575d('0x50'),_0x5a3dbc['uniqueid'],util[_0x575d('0x27')](_0x1a9334,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x575d('0x1e')][_0x575d('0x13')]=function(_0xb44b5a){try{if(this[_0x575d('0x21')](_0xb44b5a)){logger[_0x575d('0x31')](_0x575d('0x51'),_0xb44b5a[_0x575d('0x24')],util[_0x575d('0x27')](_0xb44b5a,{'showHidden':![],'depth':null}));if(this['channels'][_0xb44b5a['uniqueid']]&&this['channels'][_0xb44b5a['uniqueid']][_0xb44b5a[_0x575d('0x25')]]){logger[_0x575d('0x22')](_0x575d('0x52'),_0xb44b5a['uniqueid'],_0xb44b5a[_0x575d('0x36')],_0xb44b5a['destuniqueid']);this['channels'][_0xb44b5a['uniqueid']][_0xb44b5a['destuniqueid']]['agentringnoanswer']=!![];this[_0x575d('0xa')][_0xb44b5a[_0x575d('0x24')]][_0xb44b5a[_0x575d('0x25')]][_0x575d('0x4b')]=moment()[_0x575d('0x28')](_0x575d('0x29'));this[_0x575d('0xa')][_0xb44b5a[_0x575d('0x24')]][_0xb44b5a[_0x575d('0x25')]][_0x575d('0x42')]='rejected';this['channels'][_0xb44b5a[_0x575d('0x24')]][_0xb44b5a[_0x575d('0x25')]][_0x575d('0x53')]=_0x575d('0x54');logger[_0x575d('0x31')](_0x575d('0x55'),_0xb44b5a[_0x575d('0x24')],util[_0x575d('0x27')](this[_0x575d('0xa')][_0xb44b5a[_0x575d('0x24')]][_0xb44b5a['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0x575d('0x56'),this[_0x575d('0xa')][_0xb44b5a[_0x575d('0x24')]][_0xb44b5a[_0x575d('0x25')]]);}}}catch(_0x19c27c){logger[_0x575d('0x38')](_0x575d('0x57'),_0xb44b5a[_0x575d('0x24')],util['inspect'](_0x19c27c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x575d('0x1e')][_0x575d('0x58')]=function(_0x5e296b){try{if(this[_0x575d('0x21')](_0x5e296b)){logger[_0x575d('0x31')](_0x575d('0x59'),_0x5e296b[_0x575d('0x24')],util['inspect'](_0x5e296b,{'showHidden':![],'depth':null}));if(this['channels'][_0x5e296b['uniqueid']]){for(var _0x830e24 in this[_0x575d('0xa')][_0x5e296b[_0x575d('0x24')]]){if(this['channels'][_0x5e296b[_0x575d('0x24')]][_0x575d('0x3c')](_0x830e24)&&!this[_0x575d('0xa')][_0x5e296b[_0x575d('0x24')]][_0x830e24][_0x575d('0x12')]&&!this[_0x575d('0xa')][_0x5e296b['uniqueid']][_0x830e24]['agentcomplete']){logger[_0x575d('0x22')](_0x575d('0x5a'),_0x5e296b[_0x575d('0x24')],this[_0x575d('0xa')][_0x5e296b['uniqueid']][_0x830e24]['membername'],_0x830e24);this['channels'][_0x5e296b[_0x575d('0x24')]][_0x830e24][_0x575d('0x12')]=!![];this[_0x575d('0xa')][_0x5e296b[_0x575d('0x24')]][_0x830e24][_0x575d('0x4b')]=moment()[_0x575d('0x28')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x575d('0xa')][_0x5e296b[_0x575d('0x24')]][_0x830e24][_0x575d('0x42')]='abandoned';this[_0x575d('0xa')][_0x5e296b[_0x575d('0x24')]][_0x830e24][_0x575d('0x53')]=_0x575d('0x5b');logger[_0x575d('0x31')](_0x575d('0x5c'),_0x5e296b[_0x575d('0x24')],util[_0x575d('0x27')](this[_0x575d('0xa')][_0x5e296b[_0x575d('0x24')]][_0x830e24],{'showHidden':![],'depth':null}));ami['emit']('custom:agentqueuecallerabandon',this[_0x575d('0xa')][_0x5e296b[_0x575d('0x24')]][_0x830e24]);}}}}}catch(_0xa147d8){logger[_0x575d('0x38')]('[%s][voiceAgentReport][queuecallerabandon]',_0x5e296b[_0x575d('0x24')],util[_0x575d('0x27')](_0xa147d8,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x575d('0x1e')]['syncAgentComplete']=function(_0x27eb5c){try{if(this[_0x575d('0x21')](_0x27eb5c)){logger[_0x575d('0x31')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x27eb5c[_0x575d('0x24')],util[_0x575d('0x27')](_0x27eb5c,{'showHidden':![],'depth':null}));if(this[_0x575d('0xa')][_0x27eb5c[_0x575d('0x24')]]){for(var _0x26d6bc in this[_0x575d('0xa')][_0x27eb5c[_0x575d('0x24')]]){if(this[_0x575d('0xa')][_0x27eb5c[_0x575d('0x24')]][_0x575d('0x3c')](_0x26d6bc)){if(this[_0x575d('0xa')][_0x27eb5c[_0x575d('0x24')]][_0x26d6bc]['agentconnectAt']&&!this[_0x575d('0xa')][_0x27eb5c[_0x575d('0x24')]][_0x26d6bc][_0x575d('0x4a')]){logger[_0x575d('0x22')](_0x575d('0x5d'),_0x27eb5c[_0x575d('0x24')],this[_0x575d('0xa')][_0x27eb5c['uniqueid']][_0x26d6bc][_0x575d('0x36')],_0x26d6bc);this[_0x575d('0xa')][_0x27eb5c[_0x575d('0x24')]][_0x26d6bc][_0x575d('0x4a')]=!![];this[_0x575d('0xa')][_0x27eb5c['uniqueid']][_0x26d6bc][_0x575d('0x5e')]=moment()[_0x575d('0x28')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x27eb5c[_0x575d('0x24')]][_0x26d6bc]['lastevent']=_0x575d('0x5f');this[_0x575d('0xa')][_0x27eb5c['uniqueid']][_0x26d6bc][_0x575d('0x53')]=_0x27eb5c['reason']==_0x575d('0x60')?_0x575d('0x61'):_0x27eb5c[_0x575d('0x53')];this[_0x575d('0xa')][_0x27eb5c[_0x575d('0x24')]][_0x26d6bc][_0x575d('0x62')]=_0x27eb5c[_0x575d('0x62')];if(this[_0x575d('0xc')][_0x27eb5c[_0x575d('0x2b')]]&&this[_0x575d('0xc')][_0x27eb5c[_0x575d('0x2b')]][_0x575d('0x63')]){this[_0x575d('0xa')][_0x27eb5c[_0x575d('0x24')]][_0x26d6bc][_0x575d('0x64')]=this[_0x575d('0xc')][_0x27eb5c['queue']][_0x575d('0x65')];this['channels'][_0x27eb5c['uniqueid']][_0x26d6bc][_0x575d('0x66')]=!![];}this[_0x575d('0xd')][_0x27eb5c['interface']]=_['omit'](this[_0x575d('0xd')][_0x27eb5c['interface']],[_0x575d('0x2b'),_0x575d('0x67')]);logger[_0x575d('0x31')](_0x575d('0x68'),_0x27eb5c[_0x575d('0x24')],util[_0x575d('0x27')](this[_0x575d('0xa')][_0x27eb5c['uniqueid']][_0x26d6bc],{'showHidden':![],'depth':null}));ami[_0x575d('0x1f')](_0x575d('0x69'),this[_0x575d('0xa')][_0x27eb5c[_0x575d('0x24')]][_0x26d6bc]);logger[_0x575d('0x31')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x27eb5c[_0x575d('0x24')],util['inspect']({'id':this[_0x575d('0xd')][_0x27eb5c['interface']]['id'],'destaccountcode':_0x27eb5c['destaccountcode']},{'showHidden':![],'depth':null}));this[_0x575d('0x1f')](util[_0x575d('0x28')](_0x575d('0x35'),_0x27eb5c['membername']),_0x575d('0x6a'),{'id':this[_0x575d('0xd')][_0x27eb5c['interface']]['id'],'destaccountcode':_0x27eb5c[_0x575d('0x6b')]});}}}}}}catch(_0x108d1c){logger[_0x575d('0x38')](_0x575d('0x6c'),_0x27eb5c[_0x575d('0x24')],util[_0x575d('0x27')](_0x108d1c,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x575d('0x16')]=function(_0x4ce34c){try{if(this[_0x575d('0x21')](_0x4ce34c)){logger['debug'](_0x575d('0x6d'),_0x4ce34c[_0x575d('0x24')],util['inspect'](_0x4ce34c,{'showHidden':![],'depth':null}));this[_0x575d('0x6e')](_0x4ce34c[_0x575d('0x24')],_[_0x575d('0x6f')](_0x4ce34c[_0x575d('0x70')])[0x0],_0x4ce34c[_0x575d('0x71')]);if(this[_0x575d('0xa')][_0x4ce34c['uniqueid']]){for(var _0x62d302 in this[_0x575d('0xa')][_0x4ce34c[_0x575d('0x24')]]){if(this[_0x575d('0xa')][_0x4ce34c[_0x575d('0x24')]]['hasOwnProperty'](_0x62d302)){logger[_0x575d('0x22')](_0x575d('0x72'),_0x4ce34c[_0x575d('0x24')],_0x62d302,_['keys'](_0x4ce34c[_0x575d('0x70')])[0x0],_0x4ce34c['value']);if(_['isUndefined'](this[_0x575d('0xa')][_0x4ce34c[_0x575d('0x24')]][_0x62d302][_0x575d('0xe')])){this['channels'][_0x4ce34c[_0x575d('0x24')]][_0x62d302][_0x575d('0xe')]={};}this['channels'][_0x4ce34c['uniqueid']][_0x62d302][_0x575d('0xe')]=this[_0x575d('0xe')][_0x4ce34c['uniqueid']];}}}}}catch(_0x3cee6e){logger[_0x575d('0x38')](_0x575d('0x73'),_0x4ce34c[_0x575d('0x24')],util[_0x575d('0x27')](_0x3cee6e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x575d('0x1e')]['addVariable']=function(_0x30cccd,_0x3f4e51,_0x9b3c16){var _0xb42513=[_0x575d('0x74'),_0x575d('0x75'),_0x575d('0x76'),_0x575d('0x77'),_0x575d('0x78'),_0x575d('0x79'),_0x575d('0x7a'),_0x575d('0x7b'),'sipcallid',_0x575d('0x7c'),_0x575d('0x7d'),_0x575d('0x7e'),'membercalls',_0x575d('0x7f'),_0x575d('0x80'),_0x575d('0x81'),_0x575d('0x36'),'memberpenalty',_0x575d('0x82')];if(!_[_0x575d('0x83')](_0x3f4e51)&&!_[_0x575d('0x84')](_0xb42513,_0x3f4e51)){if(_['isUndefined'](this['variables'][_0x30cccd])){this[_0x575d('0xe')][_0x30cccd]={};}this[_0x575d('0xe')][_0x30cccd][_0x3f4e51]=_0x9b3c16;}};VoiceAgentReport[_0x575d('0x1e')]['syncHangup']=function(_0x3eb001){try{if(this[_0x575d('0x21')](_0x3eb001)){logger[_0x575d('0x31')](_0x575d('0x85'),_0x3eb001['uniqueid'],util[_0x575d('0x27')](_0x3eb001,{'showHidden':![],'depth':null}));if(this[_0x575d('0xa')][_0x3eb001[_0x575d('0x24')]]){for(var _0x3a7f6e in this[_0x575d('0xa')][_0x3eb001[_0x575d('0x24')]]){if(this[_0x575d('0xa')][_0x3eb001[_0x575d('0x24')]][_0x575d('0x3c')](_0x3a7f6e)){if(this['channels'][_0x3eb001[_0x575d('0x24')]][_0x3a7f6e]['reason']=='transfer'&&this[_0x575d('0xa')][_0x3eb001['uniqueid']][_0x3a7f6e][_0x575d('0x4a')]){logger[_0x575d('0x22')](_0x575d('0x86'),_0x3eb001[_0x575d('0x24')],_0x3a7f6e);this[_0x575d('0xa')][_0x3eb001[_0x575d('0x24')]][_0x3a7f6e][_0x575d('0x5e')]=moment()['format'](_0x575d('0x29'));}}}logger[_0x575d('0x31')](_0x575d('0x87'),_0x3eb001[_0x575d('0x24')],util[_0x575d('0x27')](_[_0x575d('0x88')](this[_0x575d('0xa')][_0x3eb001[_0x575d('0x24')]]),{'showHidden':![],'depth':null}));ami[_0x575d('0x1f')](_0x575d('0x89'),_[_0x575d('0x88')](this['channels'][_0x3eb001[_0x575d('0x24')]]));delete this[_0x575d('0xa')][_0x3eb001[_0x575d('0x24')]];}if(this['variables'][_0x3eb001[_0x575d('0x24')]]){delete this['variables'][_0x3eb001[_0x575d('0x24')]];}}}catch(_0x208b36){logger[_0x575d('0x38')](_0x575d('0x8a'),_0x3eb001[_0x575d('0x24')],util['inspect'](_0x208b36,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x575d('0x1e')]['syncAttendedTransfer']=function(_0x11a155){try{if(this[_0x575d('0x21')](_0x11a155)){logger['debug']('[%s][voiceAgentReport][attendedtransfer]\x20event:',_0x11a155[_0x575d('0x24')],util[_0x575d('0x27')](_0x11a155,{'showHidden':![],'depth':null}));if(this[_0x575d('0xa')][_0x11a155[_0x575d('0x8b')]]){for(var _0x2c8a2b in this[_0x575d('0xa')][_0x11a155[_0x575d('0x8b')]]){if(this[_0x575d('0xa')][_0x11a155[_0x575d('0x8b')]][_0x575d('0x3c')](_0x2c8a2b)){if(_0x11a155[_0x575d('0x8c')]===_0x2c8a2b){logger[_0x575d('0x22')](_0x575d('0x8d'),_0x11a155[_0x575d('0x24')],this[_0x575d('0xa')][_0x11a155[_0x575d('0x8b')]][_0x2c8a2b][_0x575d('0x36')],_0x2c8a2b);var _0x42b4e8=moment();this['channels'][_0x11a155[_0x575d('0x8b')]][_0x2c8a2b][_0x575d('0x4a')]=!![];this['channels'][_0x11a155[_0x575d('0x8b')]][_0x2c8a2b][_0x575d('0x5e')]=moment()[_0x575d('0x28')](_0x575d('0x29'));this['channels'][_0x11a155[_0x575d('0x8b')]][_0x2c8a2b][_0x575d('0x42')]=_0x575d('0x5f');this[_0x575d('0xa')][_0x11a155['transfereeuniqueid']][_0x2c8a2b]['reason']=_0x575d('0x60');this[_0x575d('0xa')][_0x11a155[_0x575d('0x8b')]][_0x2c8a2b][_0x575d('0x62')]=_0x42b4e8[_0x575d('0x8e')](this['channels'][_0x11a155[_0x575d('0x8b')]][_0x2c8a2b][_0x575d('0x3d')],_0x575d('0x8f'));}}}}if(this['channels'][_0x11a155[_0x575d('0x90')]]){var _0x3e40d3=this[_0x575d('0xa')][_0x11a155[_0x575d('0x90')]];this['channels'][_0x11a155[_0x575d('0x90')]]=this[_0x575d('0xa')][_0x11a155[_0x575d('0x8b')]];this['channels'][_0x11a155[_0x575d('0x8b')]]=_0x3e40d3;}}}catch(_0x592a5f){logger[_0x575d('0x38')](_0x575d('0x91'),_0x11a155[_0x575d('0x24')],util[_0x575d('0x27')](_0x592a5f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x575d('0x1e')]['syncBlindTransfer']=function(_0x4a913a){try{if(this['isNotNull'](_0x4a913a)){logger[_0x575d('0x31')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x4a913a['uniqueid'],util[_0x575d('0x27')](_0x4a913a,{'showHidden':![],'depth':null}));if(this['channels'][_0x4a913a[_0x575d('0x8b')]]){for(var _0x2aef11 in this['channels'][_0x4a913a[_0x575d('0x8b')]]){if(this[_0x575d('0xa')][_0x4a913a[_0x575d('0x8b')]][_0x575d('0x3c')](_0x2aef11)){if(_0x4a913a[_0x575d('0x92')]===_0x2aef11){logger['info'](_0x575d('0x93'),_0x4a913a[_0x575d('0x24')],this[_0x575d('0xa')][_0x4a913a[_0x575d('0x8b')]][_0x2aef11][_0x575d('0x36')],_0x2aef11);var _0xeb360f=moment();this['channels'][_0x4a913a[_0x575d('0x8b')]][_0x2aef11]['agentcomplete']=!![];this[_0x575d('0xa')][_0x4a913a['transfereeuniqueid']][_0x2aef11][_0x575d('0x5e')]=_0xeb360f;this[_0x575d('0xa')][_0x4a913a[_0x575d('0x8b')]][_0x2aef11][_0x575d('0x42')]=_0x575d('0x5f');this[_0x575d('0xa')][_0x4a913a[_0x575d('0x8b')]][_0x2aef11]['reason']=_0x575d('0x60');this['channels'][_0x4a913a[_0x575d('0x8b')]][_0x2aef11][_0x575d('0x62')]=_0xeb360f['diff'](this[_0x575d('0xa')][_0x4a913a[_0x575d('0x8b')]][_0x2aef11]['agentconnectAt'],_0x575d('0x8f'));}}}}}}catch(_0x5da978){logger[_0x575d('0x38')](_0x575d('0x94'),_0x4a913a['uniqueid'],util[_0x575d('0x27')](_0x5da978,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x575d('0x1e')][_0x575d('0x95')]=function(_0x54ef34){var _0x3a51e9='';try{if(this[_0x575d('0x21')](_0x54ef34)){logger[_0x575d('0x31')](_0x575d('0x96'),_0x54ef34[_0x575d('0x24')],util[_0x575d('0x27')](_0x54ef34,{'showHidden':![],'depth':null}));if(_0x54ef34[_0x575d('0x97')]){_0x3a51e9=_0x54ef34[_0x575d('0x97')][_0x575d('0x98')](0x0,_0x54ef34[_0x575d('0x97')][_0x575d('0x99')]('-'));if(this['agents'][_0x3a51e9]){logger[_0x575d('0x22')](_0x575d('0x9a'),_0x54ef34[_0x575d('0x24')],_0x3a51e9);this[_0x575d('0xd')][_0x3a51e9]['onhold']=!![];}}}}catch(_0x21da2a){logger[_0x575d('0x38')]('[%s][voiceAgentReport][musiconholdstart]',_0x54ef34[_0x575d('0x24')],util[_0x575d('0x27')](_0x21da2a,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x575d('0x1e')][_0x575d('0x1b')]=function(_0xbb2169){var _0x35ce8e='';try{if(this[_0x575d('0x21')](_0xbb2169)){logger[_0x575d('0x31')](_0x575d('0x9b'),_0xbb2169[_0x575d('0x24')],util[_0x575d('0x27')](_0xbb2169,{'showHidden':![],'depth':null}));if(_0xbb2169['channel']){_0x35ce8e=_0xbb2169[_0x575d('0x97')][_0x575d('0x98')](0x0,_0xbb2169['channel'][_0x575d('0x99')]('-'));if(this[_0x575d('0xd')][_0x35ce8e]){logger[_0x575d('0x22')](_0x575d('0x9c'),_0xbb2169['uniqueid'],_0x35ce8e);this['agents'][_0x35ce8e][_0x575d('0x9d')]=![];}}}}catch(_0x311894){logger[_0x575d('0x38')](_0x575d('0x9e'),_0xbb2169[_0x575d('0x24')],util[_0x575d('0x27')](_0x311894,{'showHidden':![],'depth':null}));}};module[_0x575d('0x9f')]=VoiceAgentReport;
\ No newline at end of file
+var _0x2814=['seconds','secondtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','[%s][voiceAgentReport][blindtransfer]','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','[%s][voiceAgentReport][musiconholdstop]','lodash','ioredis','../../../config/logger','ami','../ami','redis','defaults','localhost','socket.io-emitter','channels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','bind','agentconnect','syncAgentConnect','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','syncAgentComplete','varset','hangup','syncMusicOnHoldStart','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','prototype','emit','isUndefined','isNotNull','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','membername','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','inspect','interface','format','YYYY-MM-DD\x20HH:mm:ss','called','mandatoryDisposition','type','inbound','voice','assign','event','calleridnum','queue','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','user:%s','[%s][voiceAgentReport][agentcalled]','hasOwnProperty','agentconnectAt','connectedlinename','connectedlinenum','destchannelstatedesc','holdtime','lastevent','voiceChannels','routealias','pick','destconnectedlinenum','name','exten','custom:agentconnect','agentcomplete','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answeredelsewheredestinationuniqueid','answeredelsewheremembername','answered_elsewhere','reason','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken','[%s][voiceAgentReport][agentringnoanswer]\x20event:','[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected','rejected','[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:','custom:agentringnoanswer','error','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','complete','talktime','acw','acwtime','acwTimeout','agentacw','omit','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','destaccountcode','[%s][voiceAgentReport][varset]\x20event:','addVariable','keys','variable','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','includes','syncHangup','[%s][voiceAgentReport][hangup]\x20event:','transfer','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','custom:voiceAgentReport','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','diff'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x2814,0xab));var _0x4281=function(_0x5dba5f,_0x77a7c2){_0x5dba5f=_0x5dba5f-0x0;var _0x2f3e28=_0x2814[_0x5dba5f];return _0x2f3e28;};'use strict';var _=require(_0x4281('0x0'));var moment=require('moment');var util=require('util');var Redis=require(_0x4281('0x1'));var config=require('../../../config/environment');var logger=require(_0x4281('0x2'))(_0x4281('0x3'));var ami=require(_0x4281('0x4'));config[_0x4281('0x5')]=_[_0x4281('0x6')](config[_0x4281('0x5')],{'host':_0x4281('0x7'),'port':0x18eb});var io=require(_0x4281('0x8'))(new Redis(config[_0x4281('0x5')]));function VoiceAgentReport(_0x43aef0){this[_0x4281('0x9')]={};this['voiceChannels']=_0x43aef0[_0x4281('0x9')];this['voiceQueues']=_0x43aef0[_0x4281('0xa')];this['agents']=_0x43aef0[_0x4281('0xb')];this[_0x4281('0xc')]={};ami['on'](_0x4281('0xd'),this[_0x4281('0xe')][_0x4281('0xf')](this));ami['on'](_0x4281('0x10'),this[_0x4281('0x11')][_0x4281('0xf')](this));ami['on'](_0x4281('0x12'),this[_0x4281('0x13')][_0x4281('0xf')](this));ami['on'](_0x4281('0x14'),this[_0x4281('0x15')]['bind'](this));ami['on']('agentcomplete',this[_0x4281('0x16')]['bind'](this));ami['on'](_0x4281('0x17'),this['syncVarSet'][_0x4281('0xf')](this));ami['on'](_0x4281('0x18'),this['syncHangup'][_0x4281('0xf')](this));ami['on']('musiconholdstart',this[_0x4281('0x19')][_0x4281('0xf')](this));ami['on']('musiconholdstop',this[_0x4281('0x1a')]['bind'](this));ami['on'](_0x4281('0x1b'),this[_0x4281('0x1c')][_0x4281('0xf')](this));ami['on'](_0x4281('0x1d'),this[_0x4281('0x1e')][_0x4281('0xf')](this));}VoiceAgentReport[_0x4281('0x1f')]['emit']=function(_0x3087ad,_0x3521cc,_0x124f48){io['to'](_0x3087ad)[_0x4281('0x20')](_0x3521cc,_0x124f48);};VoiceAgentReport['prototype']['isNotNull']=function(_0xb3fa9e){return _0xb3fa9e!==null&&!_[_0x4281('0x21')](_0xb3fa9e);};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0xe')]=function(_0x51ea9c){try{if(this[_0x4281('0x22')](_0x51ea9c)){logger[_0x4281('0x23')](_0x4281('0x24'),_0x51ea9c[_0x4281('0x25')],_0x51ea9c[_0x4281('0x26')],_0x51ea9c[_0x4281('0x27')]);logger[_0x4281('0x28')](_0x4281('0x29'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x51ea9c,{'showHidden':![],'depth':null}));if(_[_0x4281('0x21')](this['channels'][_0x51ea9c[_0x4281('0x25')]])){this[_0x4281('0x9')][_0x51ea9c[_0x4281('0x25')]]={};}var _0xdac42c=this[_0x4281('0xb')][_0x51ea9c[_0x4281('0x2b')]];var _0x14bd02=this['channels'][_0x51ea9c[_0x4281('0x25')]][_0x51ea9c[_0x4281('0x27')]];var _0xf5ee64=this[_0x4281('0xa')][_0x51ea9c['queue']];var _0x1b89fe=this[_0x4281('0xc')][_0x51ea9c[_0x4281('0x25')]];if(_['isUndefined'](_0x14bd02)){_0x14bd02={'agentcalledAt':moment()[_0x4281('0x2c')](_0x4281('0x2d')),'lastevent':_0x4281('0x2e'),'mandatoryDisposition':_0xf5ee64&&_0xf5ee64['mandatoryDisposition']?_0xf5ee64[_0x4281('0x2f')]:![],'type':_0xf5ee64&&_0xf5ee64['type']?_0xf5ee64[_0x4281('0x30')]:_0x4281('0x31'),'variables':_0x1b89fe,'motionChannel':_0x4281('0x32')};}Object[_0x4281('0x33')](_0x14bd02,_['omit'](_0x51ea9c,[_0x4281('0x34'),'privilege']));this['channels'][_0x51ea9c[_0x4281('0x25')]][_0x51ea9c[_0x4281('0x27')]]=_0x14bd02;logger[_0x4281('0x28')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x14bd02,{'showHidden':![],'depth':null}));ami[_0x4281('0x20')]('custom:agentcalled',_0x14bd02);var _0x284c64={'id':_0xdac42c['id'],'calleridnum':_0x14bd02[_0x4281('0x35')],'queue':_0x14bd02[_0x4281('0x36')],'variables':_0x14bd02['variables'],'uniqueid':_0x51ea9c[_0x4281('0x25')]};logger[_0x4281('0x28')](_0x4281('0x37'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x284c64,{'showHidden':![],'depth':null}));this[_0x4281('0x20')](util[_0x4281('0x2c')](_0x4281('0x38'),_0x51ea9c[_0x4281('0x26')]),'user:called',_0x284c64);}}catch(_0x1d2705){logger['error'](_0x4281('0x39'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1d2705,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x11')]=function(_0x2581c9){try{if(this[_0x4281('0x22')](_0x2581c9)){if(this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]]){for(var _0x3cf64f in this['channels'][_0x2581c9[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x4281('0x3a')](_0x3cf64f)){if(_0x2581c9['destuniqueid']===_0x3cf64f){logger[_0x4281('0x23')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x2581c9[_0x4281('0x25')],_0x2581c9[_0x4281('0x26')],_0x2581c9[_0x4281('0x27')]);this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3b')]=moment()[_0x4281('0x2c')](_0x4281('0x2d'));this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3c')]=_0x2581c9['connectedlinename'];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x3d')]=_0x2581c9[_0x4281('0x3d')];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f]['destchannelstate']=_0x2581c9['destchannelstate'];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3e')]=_0x2581c9[_0x4281('0x3e')];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x3f')]=_0x2581c9['holdtime'];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x40')]='connect';if(this['voiceChannels'][this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x25')]]){var _0x3dff08=this[_0x4281('0x41')][this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x25')]]['routealias'];this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x42')]=_0x3dff08;_0x2581c9[_0x4281('0x42')]=_0x3dff08;}_['merge'](this[_0x4281('0xb')][_0x2581c9[_0x4281('0x2b')]],_[_0x4281('0x43')](_0x2581c9,[_0x4281('0x36'),_0x4281('0x44'),_0x4281('0x42')]));var _0x3a8fd8=this[_0x4281('0xb')][_0x2581c9[_0x4281('0x2b')]];var _0x296580={'id':_0x3a8fd8['id'],'name':_0x3a8fd8[_0x4281('0x45')],'agentconnected':!![],'destaccountcode':_0x3a8fd8['accountcode'],'destconnectedlinenum':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9[_0x4281('0x27')]][_0x4281('0x46')],'queue':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9['destuniqueid']][_0x4281('0x36')],'routealias':this['channels'][_0x2581c9['uniqueid']][_0x2581c9['destuniqueid']][_0x4281('0x42')],'uniqueid':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9[_0x4281('0x27')]]['uniqueid']};ami[_0x4281('0x20')](_0x4281('0x47'),this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x2581c9[_0x4281('0x27')]]);this['emit'](util[_0x4281('0x2c')]('user:%s',_0x2581c9[_0x4281('0x26')]),'user:agentconnect',_0x296580);}else if(!this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x12')]&&!this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x48')]){logger['info'](_0x4281('0x49'),_0x2581c9['uniqueid'],this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x26')],_0x3cf64f);this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x12')]=!![];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4a')]=moment()['format'](_0x4281('0x2d'));this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4b')]=_0x2581c9[_0x4281('0x27')];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x4c')]=_0x2581c9[_0x4281('0x26')];this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x40')]=_0x4281('0x4d');this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4e')]='answered_elsewhere';logger['debug'](_0x4281('0x4f'),_0x2581c9[_0x4281('0x25')],util[_0x4281('0x2a')](this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f],{'showHidden':![],'depth':null}));ami['emit'](_0x4281('0x50'),this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f]);}else{logger[_0x4281('0x28')](_0x4281('0x51'),_0x2581c9[_0x4281('0x25')]);}}}}}}catch(_0x13ae1c){logger['error']('[%s][voiceAgentReport][agentconnect]',_0x2581c9[_0x4281('0x25')],util['inspect'](_0x13ae1c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x13')]=function(_0x4c754e){try{if(this['isNotNull'](_0x4c754e)){logger[_0x4281('0x28')](_0x4281('0x52'),_0x4c754e['uniqueid'],util[_0x4281('0x2a')](_0x4c754e,{'showHidden':![],'depth':null}));if(this['channels'][_0x4c754e[_0x4281('0x25')]]&&this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e[_0x4281('0x27')]]){logger['info'](_0x4281('0x53'),_0x4c754e[_0x4281('0x25')],_0x4c754e[_0x4281('0x26')],_0x4c754e[_0x4281('0x27')]);var _0x2acc27=this[_0x4281('0xb')][_0x4c754e['interface']];var _0x48463a=this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e['destuniqueid']];_0x48463a[_0x4281('0x12')]=!![];_0x48463a[_0x4281('0x4a')]=moment()['format'](_0x4281('0x2d'));_0x48463a[_0x4281('0x40')]=_0x4281('0x54');_0x48463a[_0x4281('0x4e')]=_0x4281('0x54');var _0x2b9aed={'id':_0x2acc27['id'],'name':_0x2acc27['name'],'queue':_0x48463a[_0x4281('0x36')],'uniqueid':_0x48463a[_0x4281('0x25')]};logger[_0x4281('0x28')](_0x4281('0x55'),_0x4c754e['uniqueid'],util[_0x4281('0x2a')](_0x2b9aed,{'showHidden':![],'depth':null}));this[_0x4281('0x20')](util[_0x4281('0x2c')]('user:%s',_0x2acc27[_0x4281('0x45')]),'user:agentringnoanswer',_0x2b9aed);ami['emit'](_0x4281('0x56'),_0x48463a);this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e[_0x4281('0x27')]]=Object['assign']({},_0x48463a);}}}catch(_0xbd32bb){logger[_0x4281('0x57')](_0x4281('0x58'),_0x4c754e[_0x4281('0x25')],util[_0x4281('0x2a')](_0xbd32bb,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncQueueCallerAbandon']=function(_0x964cfa){try{if(this['isNotNull'](_0x964cfa)){logger[_0x4281('0x28')](_0x4281('0x59'),_0x964cfa['uniqueid'],util['inspect'](_0x964cfa,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]]){for(var _0x2cc908 in this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x4281('0x3a')](_0x2cc908)&&!this['channels'][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x12')]&&!this['channels'][_0x964cfa['uniqueid']][_0x2cc908]['agentcomplete']){logger[_0x4281('0x23')](_0x4281('0x5a'),_0x964cfa[_0x4281('0x25')],this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x26')],_0x2cc908);this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x12')]=!![];this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x4a')]=moment()[_0x4281('0x2c')](_0x4281('0x2d'));this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908]['lastevent']=_0x4281('0x5b');this['channels'][_0x964cfa[_0x4281('0x25')]][_0x2cc908]['reason']=_0x4281('0x5b');logger[_0x4281('0x28')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x964cfa[_0x4281('0x25')],util[_0x4281('0x2a')](this[_0x4281('0x9')][_0x964cfa['uniqueid']][_0x2cc908],{'showHidden':![],'depth':null}));ami[_0x4281('0x20')](_0x4281('0x5c'),this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908]);}}}}}catch(_0x523f26){logger[_0x4281('0x57')](_0x4281('0x5d'),_0x964cfa[_0x4281('0x25')],util['inspect'](_0x523f26,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x16')]=function(_0x562638){try{if(this[_0x4281('0x22')](_0x562638)){logger[_0x4281('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x562638[_0x4281('0x25')],util[_0x4281('0x2a')](_0x562638,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]]){for(var _0x1afaca in this['channels'][_0x562638[_0x4281('0x25')]]){if(this['channels'][_0x562638[_0x4281('0x25')]][_0x4281('0x3a')](_0x1afaca)){if(this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]['agentconnectAt']&&!this[_0x4281('0x9')][_0x562638['uniqueid']][_0x1afaca][_0x4281('0x48')]){logger['info'](_0x4281('0x5e'),_0x562638['uniqueid'],this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x26')],_0x1afaca);this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]['agentcomplete']=!![];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x5f')]=moment()[_0x4281('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x40')]=_0x4281('0x60');this['channels'][_0x562638[_0x4281('0x25')]][_0x1afaca]['reason']=_0x562638['reason']=='transfer'?'agent':_0x562638[_0x4281('0x4e')];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x61')]=_0x562638[_0x4281('0x61')];if(this['voiceQueues'][_0x562638[_0x4281('0x36')]]&&this[_0x4281('0xa')][_0x562638[_0x4281('0x36')]][_0x4281('0x62')]){this['channels'][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x63')]=this['voiceQueues'][_0x562638[_0x4281('0x36')]][_0x4281('0x64')];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x65')]=!![];}this[_0x4281('0xb')][_0x562638['interface']]=_[_0x4281('0x66')](this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]],[_0x4281('0x36'),_0x4281('0x44')]);logger[_0x4281('0x28')](_0x4281('0x67'),_0x562638[_0x4281('0x25')],util['inspect'](this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca],{'showHidden':![],'depth':null}));ami[_0x4281('0x20')](_0x4281('0x68'),this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]);logger[_0x4281('0x28')](_0x4281('0x69'),_0x562638[_0x4281('0x25')],util[_0x4281('0x2a')]({'id':this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]]['id'],'destaccountcode':_0x562638[_0x4281('0x6a')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x4281('0x2c')](_0x4281('0x38'),_0x562638[_0x4281('0x26')]),'user:agentcomplete',{'id':this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]]['id'],'destaccountcode':Number(_0x562638['destaccountcode'])});}}}}}}catch(_0x470ad7){logger[_0x4281('0x57')]('[%s][voiceAgentReport][agentcomplete]',_0x562638[_0x4281('0x25')],util['inspect'](_0x470ad7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')]['syncVarSet']=function(_0x1f3b1f){try{if(this[_0x4281('0x22')](_0x1f3b1f)){logger[_0x4281('0x28')](_0x4281('0x6b'),_0x1f3b1f[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1f3b1f,{'showHidden':![],'depth':null}));this[_0x4281('0x6c')](_0x1f3b1f['uniqueid'],_[_0x4281('0x6d')](_0x1f3b1f[_0x4281('0x6e')])[0x0],_0x1f3b1f[_0x4281('0x6f')]);if(this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]]){for(var _0x15f1f0 in this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x4281('0x3a')](_0x15f1f0)){logger[_0x4281('0x23')](_0x4281('0x70'),_0x1f3b1f[_0x4281('0x25')],_0x15f1f0,_[_0x4281('0x6d')](_0x1f3b1f[_0x4281('0x6e')])[0x0],_0x1f3b1f['value']);if(_['isUndefined'](this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0][_0x4281('0xc')])){this['channels'][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0][_0x4281('0xc')]={};}this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0]['variables']=this[_0x4281('0xc')][_0x1f3b1f[_0x4281('0x25')]];}}}}}catch(_0x25f58e){logger['error'](_0x4281('0x71'),_0x1f3b1f[_0x4281('0x25')],util['inspect'](_0x25f58e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['addVariable']=function(_0x104370,_0x4b3e83,_0x5bb264){var _0x141d7c=[_0x4281('0x72'),_0x4281('0x73'),'rtpaudioqosjitter',_0x4281('0x74'),_0x4281('0x75'),_0x4281('0x76'),'rtpaudioqosrtt',_0x4281('0x77'),_0x4281('0x78'),_0x4281('0x79'),_0x4281('0x7a'),'bridgepvtcallid',_0x4281('0x7b'),_0x4281('0x7c'),_0x4281('0x7d'),_0x4281('0x7e'),'membername',_0x4281('0x7f'),_0x4281('0x80')];if(!_['isNil'](_0x4b3e83)&&!_[_0x4281('0x81')](_0x141d7c,_0x4b3e83)){if(_[_0x4281('0x21')](this[_0x4281('0xc')][_0x104370])){this['variables'][_0x104370]={};}this[_0x4281('0xc')][_0x104370][_0x4b3e83]=_0x5bb264;}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x82')]=function(_0x22699a){try{if(this[_0x4281('0x22')](_0x22699a)){logger[_0x4281('0x28')](_0x4281('0x83'),_0x22699a['uniqueid'],util['inspect'](_0x22699a,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]){for(var _0x504a24 in this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x22699a['uniqueid']]['hasOwnProperty'](_0x504a24)){if(this[_0x4281('0x9')][_0x22699a['uniqueid']][_0x504a24]['reason']==_0x4281('0x84')&&this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]][_0x504a24][_0x4281('0x48')]){logger[_0x4281('0x23')]('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x22699a['uniqueid'],_0x504a24);this['channels'][_0x22699a['uniqueid']][_0x504a24][_0x4281('0x5f')]=moment()[_0x4281('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x4281('0x28')](_0x4281('0x85'),_0x22699a[_0x4281('0x25')],util[_0x4281('0x2a')](_['values'](this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]),{'showHidden':![],'depth':null}));ami['emit'](_0x4281('0x86'),_['values'](this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]));delete this['channels'][_0x22699a[_0x4281('0x25')]];}if(this[_0x4281('0xc')][_0x22699a[_0x4281('0x25')]]){delete this['variables'][_0x22699a['uniqueid']];}}}catch(_0x1e3f7a){logger['error']('[%s][voiceAgentReport][hangup]',_0x22699a[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1e3f7a,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4281('0x1c')]=function(_0x915141){try{if(this['isNotNull'](_0x915141)){logger[_0x4281('0x28')](_0x4281('0x87'),_0x915141['uniqueid'],util[_0x4281('0x2a')](_0x915141,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]]){for(var _0x241c6f in this['channels'][_0x915141['transfereeuniqueid']]){if(this['channels'][_0x915141[_0x4281('0x88')]][_0x4281('0x3a')](_0x241c6f)){if(_0x915141[_0x4281('0x89')]===_0x241c6f){logger[_0x4281('0x23')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x915141[_0x4281('0x25')],this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x26')],_0x241c6f);var _0x26320a=moment();this['channels'][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x48')]=!![];this['channels'][_0x915141[_0x4281('0x88')]][_0x241c6f]['agentcompleteAt']=moment()['format'](_0x4281('0x2d'));this[_0x4281('0x9')][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x40')]=_0x4281('0x60');this['channels'][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x4e')]=_0x4281('0x84');this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x61')]=_0x26320a[_0x4281('0x8a')](this[_0x4281('0x9')][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x3b')],_0x4281('0x8b'));}}}}if(this['channels'][_0x915141[_0x4281('0x8c')]]){var _0xa188ff=this[_0x4281('0x9')][_0x915141[_0x4281('0x8c')]];this['channels'][_0x915141[_0x4281('0x8c')]]=this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]];this[_0x4281('0x9')][_0x915141['transfereeuniqueid']]=_0xa188ff;}}}catch(_0x1bc9d3){logger['error'](_0x4281('0x8d'),_0x915141[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1bc9d3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x1e')]=function(_0x244f4c){try{if(this[_0x4281('0x22')](_0x244f4c)){logger[_0x4281('0x28')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x244f4c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x244f4c,{'showHidden':![],'depth':null}));if(this['channels'][_0x244f4c[_0x4281('0x88')]]){for(var _0x3d39d6 in this['channels'][_0x244f4c[_0x4281('0x88')]]){if(this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x4281('0x3a')](_0x3d39d6)){if(_0x244f4c[_0x4281('0x8e')]===_0x3d39d6){logger[_0x4281('0x23')](_0x4281('0x8f'),_0x244f4c[_0x4281('0x25')],this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x26')],_0x3d39d6);var _0xa8465a=moment();this['channels'][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x48')]=!![];this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x5f')]=_0xa8465a;this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x40')]='complete';this['channels'][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x4e')]=_0x4281('0x84');this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x61')]=_0xa8465a[_0x4281('0x8a')](this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x3b')],'seconds');}}}}}}catch(_0x405ce9){logger[_0x4281('0x57')](_0x4281('0x90'),_0x244f4c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x405ce9,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4281('0x19')]=function(_0x2964cf){var _0x370575='';try{if(this[_0x4281('0x22')](_0x2964cf)){logger[_0x4281('0x28')](_0x4281('0x91'),_0x2964cf[_0x4281('0x25')],util[_0x4281('0x2a')](_0x2964cf,{'showHidden':![],'depth':null}));if(_0x2964cf[_0x4281('0x92')]){_0x370575=_0x2964cf[_0x4281('0x92')][_0x4281('0x93')](0x0,_0x2964cf[_0x4281('0x92')][_0x4281('0x94')]('-'));if(this['agents'][_0x370575]){logger[_0x4281('0x23')](_0x4281('0x95'),_0x2964cf[_0x4281('0x25')],_0x370575);this[_0x4281('0xb')][_0x370575][_0x4281('0x96')]=!![];}}}}catch(_0x338154){logger[_0x4281('0x57')](_0x4281('0x97'),_0x2964cf[_0x4281('0x25')],util[_0x4281('0x2a')](_0x338154,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x1a')]=function(_0x52a3de){var _0x17fb92='';try{if(this['isNotNull'](_0x52a3de)){logger[_0x4281('0x28')](_0x4281('0x98'),_0x52a3de[_0x4281('0x25')],util[_0x4281('0x2a')](_0x52a3de,{'showHidden':![],'depth':null}));if(_0x52a3de[_0x4281('0x92')]){_0x17fb92=_0x52a3de[_0x4281('0x92')]['substring'](0x0,_0x52a3de['channel'][_0x4281('0x94')]('-'));if(this[_0x4281('0xb')][_0x17fb92]){logger[_0x4281('0x23')](_0x4281('0x99'),_0x52a3de[_0x4281('0x25')],_0x17fb92);this['agents'][_0x17fb92]['onhold']=![];}}}}catch(_0x454a0f){logger['error'](_0x4281('0x9a'),_0x52a3de[_0x4281('0x25')],util[_0x4281('0x2a')](_0x454a0f,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff