// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x39aa=['custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','[%s][voiceAgentReport][agentcomplete]\x20event:','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','complete','transfer','talktime','acw','acwtime','acwTimeout','agentacw','omit','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','destaccountcode','user:agentcomplete','[%s][voiceAgentReport][varset]\x20event:','addVariable','keys','variable','value','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','bridgepeer','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','isNil','includes','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','agentcompleteAt','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','values','custom:voiceAgentReport','[%s][voiceAgentReport][hangup]','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','seconds','secondtransfereruniqueid','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diff','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','onhold','[%s][voiceAgentReport][musiconholdstop]','exports','lodash','moment','ioredis','../../../config/environment','../../../config/logger','redis','localhost','socket.io-emitter','channels','voiceChannels','voiceQueues','agents','syncAgentCalled','bind','agentconnect','syncAgentConnect','agentringnoanswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','varset','syncVarSet','hangup','syncHangup','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','syncBlindTransfer','emit','prototype','isNotNull','uniqueid','membername','debug','[%s][voiceAgentReport][agentcalled]\x20event:','inspect','isUndefined','destuniqueid','format','called','queue','mandatoryDisposition','type','inbound','variables','voice','event','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','custom:agentcalled','interface','calleridnum','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','user:%s','user:called','error','[%s][voiceAgentReport][agentcalled]','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','agentconnectAt','YYYY-MM-DD\x20HH:mm:ss','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','routealias','pick','destconnectedlinenum','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:','user:agentconnect','info','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answeredelsewheredestinationuniqueid','answeredelsewheremembername','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected','reason','rejected','[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:','custom:agentringnoanswer','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:'];(function(_0x5c3c0b,_0x4ee35e){var _0x52ecd2=function(_0x3cf575){while(--_0x3cf575){_0x5c3c0b['push'](_0x5c3c0b['shift']());}};_0x52ecd2(++_0x4ee35e);}(_0x39aa,0x16e));var _0xa39a=function(_0x386b03,_0x5d0000){_0x386b03=_0x386b03-0x0;var _0xd3d524=_0x39aa[_0x386b03];return _0xd3d524;};'use strict';var _=require(_0xa39a('0x0'));var moment=require(_0xa39a('0x1'));var util=require('util');var Redis=require(_0xa39a('0x2'));var config=require(_0xa39a('0x3'));var logger=require(_0xa39a('0x4'))('ami');var ami=require('../ami');config[_0xa39a('0x5')]=_['defaults'](config[_0xa39a('0x5')],{'host':_0xa39a('0x6'),'port':0x18eb});var io=require(_0xa39a('0x7'))(new Redis(config[_0xa39a('0x5')]));function VoiceAgentReport(_0x50277e){this[_0xa39a('0x8')]={};this[_0xa39a('0x9')]=_0x50277e[_0xa39a('0x8')];this['voiceQueues']=_0x50277e[_0xa39a('0xa')];this['agents']=_0x50277e[_0xa39a('0xb')];this['variables']={};ami['on']('agentcalled',this[_0xa39a('0xc')][_0xa39a('0xd')](this));ami['on'](_0xa39a('0xe'),this[_0xa39a('0xf')][_0xa39a('0xd')](this));ami['on'](_0xa39a('0x10'),this['syncAgentRingNoAnswer'][_0xa39a('0xd')](this));ami['on'](_0xa39a('0x11'),this[_0xa39a('0x12')]['bind'](this));ami['on'](_0xa39a('0x13'),this['syncAgentComplete'][_0xa39a('0xd')](this));ami['on'](_0xa39a('0x14'),this[_0xa39a('0x15')]['bind'](this));ami['on'](_0xa39a('0x16'),this[_0xa39a('0x17')][_0xa39a('0xd')](this));ami['on'](_0xa39a('0x18'),this[_0xa39a('0x19')]['bind'](this));ami['on'](_0xa39a('0x1a'),this[_0xa39a('0x1b')][_0xa39a('0xd')](this));ami['on'](_0xa39a('0x1c'),this[_0xa39a('0x1d')][_0xa39a('0xd')](this));ami['on']('blindtransfer',this[_0xa39a('0x1e')][_0xa39a('0xd')](this));}VoiceAgentReport['prototype'][_0xa39a('0x1f')]=function(_0x17672d,_0x425daa,_0x1cefa6){io['to'](_0x17672d)[_0xa39a('0x1f')](_0x425daa,_0x1cefa6);};VoiceAgentReport[_0xa39a('0x20')][_0xa39a('0x21')]=function(_0x2cde3f){return _0x2cde3f!==null&&!_['isUndefined'](_0x2cde3f);};VoiceAgentReport[_0xa39a('0x20')]['syncAgentCalled']=function(_0x3317ed){try{if(this[_0xa39a('0x21')](_0x3317ed)){logger['info']('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x3317ed[_0xa39a('0x22')],_0x3317ed[_0xa39a('0x23')],_0x3317ed['destuniqueid']);logger[_0xa39a('0x24')](_0xa39a('0x25'),_0x3317ed[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x3317ed,{'showHidden':![],'depth':null}));if(_['isUndefined'](this['channels'][_0x3317ed[_0xa39a('0x22')]])){this[_0xa39a('0x8')][_0x3317ed[_0xa39a('0x22')]]={};}if(_[_0xa39a('0x27')](this[_0xa39a('0x8')][_0x3317ed[_0xa39a('0x22')]][_0x3317ed['destuniqueid']])){this['channels'][_0x3317ed[_0xa39a('0x22')]][_0x3317ed[_0xa39a('0x28')]]={'agentcalledAt':moment()[_0xa39a('0x29')]('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0xa39a('0x2a'),'mandatoryDisposition':this['voiceQueues'][_0x3317ed['queue']]?this[_0xa39a('0xa')][_0x3317ed[_0xa39a('0x2b')]][_0xa39a('0x2c')]||![]:![],'type':this['voiceQueues'][_0x3317ed[_0xa39a('0x2b')]]?this['voiceQueues'][_0x3317ed[_0xa39a('0x2b')]][_0xa39a('0x2d')]||_0xa39a('0x2e'):'inbound','variables':this[_0xa39a('0x2f')][_0x3317ed[_0xa39a('0x22')]],'motionChannel':_0xa39a('0x30')};}_['merge'](this[_0xa39a('0x8')][_0x3317ed['uniqueid']][_0x3317ed[_0xa39a('0x28')]],_['omit'](_0x3317ed,[_0xa39a('0x31'),_0xa39a('0x32')]));logger[_0xa39a('0x24')](_0xa39a('0x33'),_0x3317ed[_0xa39a('0x22')],util[_0xa39a('0x26')](this[_0xa39a('0x8')][_0x3317ed[_0xa39a('0x22')]][_0x3317ed[_0xa39a('0x28')]],{'showHidden':![],'depth':null}));ami[_0xa39a('0x1f')](_0xa39a('0x34'),this[_0xa39a('0x8')][_0x3317ed[_0xa39a('0x22')]][_0x3317ed[_0xa39a('0x28')]]);var _0x1cd49a={'id':this[_0xa39a('0xb')][_0x3317ed[_0xa39a('0x35')]]['id'],'calleridnum':this['channels'][_0x3317ed[_0xa39a('0x22')]][_0x3317ed[_0xa39a('0x28')]][_0xa39a('0x36')],'queue':this[_0xa39a('0x8')][_0x3317ed['uniqueid']][_0x3317ed[_0xa39a('0x28')]]['queue'],'variables':this[_0xa39a('0x8')][_0x3317ed[_0xa39a('0x22')]][_0x3317ed[_0xa39a('0x28')]][_0xa39a('0x2f')]};logger[_0xa39a('0x24')](_0xa39a('0x37'),_0x3317ed['uniqueid'],util[_0xa39a('0x26')](_0x1cd49a,{'showHidden':![],'depth':null}));this[_0xa39a('0x1f')](util[_0xa39a('0x29')](_0xa39a('0x38'),_0x3317ed['membername']),_0xa39a('0x39'),_0x1cd49a);}}catch(_0x5429b4){logger[_0xa39a('0x3a')](_0xa39a('0x3b'),_0x3317ed[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x5429b4,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xa39a('0xf')]=function(_0x421114){try{if(this[_0xa39a('0x21')](_0x421114)){if(this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]]){logger['debug']('[%s][voiceAgentReport][agentconnect]\x20event:',_0x421114[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x421114,{'showHidden':![],'depth':null}));for(var _0x137481 in this['channels'][_0x421114[_0xa39a('0x22')]]){if(this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0xa39a('0x3c')](_0x137481)){if(_0x421114[_0xa39a('0x28')]===_0x137481){logger['info'](_0xa39a('0x3d'),_0x421114[_0xa39a('0x22')],_0x421114[_0xa39a('0x23')],_0x421114['destuniqueid']);this['channels'][_0x421114[_0xa39a('0x22')]][_0x137481][_0xa39a('0x3e')]=moment()[_0xa39a('0x29')](_0xa39a('0x3f'));this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x137481][_0xa39a('0x40')]=_0x421114['connectedlinename'];this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x137481]['connectedlinenum']=_0x421114[_0xa39a('0x41')];this[_0xa39a('0x8')][_0x421114['uniqueid']][_0x137481][_0xa39a('0x42')]=_0x421114['destchannelstate'];this[_0xa39a('0x8')][_0x421114['uniqueid']][_0x137481]['destchannelstatedesc']=_0x421114[_0xa39a('0x43')];this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x137481][_0xa39a('0x44')]=_0x421114['holdtime'];this['channels'][_0x421114['uniqueid']][_0x137481][_0xa39a('0x45')]=_0xa39a('0x46');if(this[_0xa39a('0x9')][this['channels'][_0x421114['uniqueid']][_0x137481]['uniqueid']]){var _0x7b8209=this['voiceChannels'][this['channels'][_0x421114[_0xa39a('0x22')]][_0x137481][_0xa39a('0x22')]]['routealias'];this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x137481]['routealias']=_0x7b8209;_0x421114[_0xa39a('0x47')]=_0x7b8209;}_['merge'](this['agents'][_0x421114[_0xa39a('0x35')]],_[_0xa39a('0x48')](_0x421114,[_0xa39a('0x2b'),_0xa39a('0x49'),_0xa39a('0x47')]));logger['debug'](_0xa39a('0x4a'),_0x421114[_0xa39a('0x22')],util[_0xa39a('0x26')](this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x421114[_0xa39a('0x28')]],{'showHidden':![],'depth':null}));ami[_0xa39a('0x1f')]('custom:agentconnect',this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x421114[_0xa39a('0x28')]]);logger['debug'](_0xa39a('0x4b'),_0x421114['uniqueid'],util['inspect'](this[_0xa39a('0x8')][_0x421114['uniqueid']][_0x421114[_0xa39a('0x28')]],{'showHidden':![],'depth':null}));this[_0xa39a('0x1f')](util[_0xa39a('0x29')](_0xa39a('0x38'),_0x421114['membername']),_0xa39a('0x4c'),this['channels'][_0x421114['uniqueid']][_0x421114['destuniqueid']]);}else if(!this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x137481][_0xa39a('0x10')]&&!this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x137481][_0xa39a('0x13')]){logger[_0xa39a('0x4d')](_0xa39a('0x4e'),_0x421114[_0xa39a('0x22')],this['channels'][_0x421114[_0xa39a('0x22')]][_0x137481]['membername'],_0x137481);this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x137481]['agentringnoanswer']=!![];this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x137481][_0xa39a('0x4f')]=moment()[_0xa39a('0x29')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x421114[_0xa39a('0x22')]][_0x137481][_0xa39a('0x50')]=_0x421114[_0xa39a('0x28')];this[_0xa39a('0x8')][_0x421114['uniqueid']][_0x137481][_0xa39a('0x51')]=_0x421114[_0xa39a('0x23')];this['channels'][_0x421114[_0xa39a('0x22')]][_0x137481][_0xa39a('0x45')]='answered_elsewhere';this[_0xa39a('0x8')][_0x421114['uniqueid']][_0x137481]['reason']='answered_elsewhere';logger[_0xa39a('0x24')](_0xa39a('0x52'),_0x421114[_0xa39a('0x22')],util['inspect'](this[_0xa39a('0x8')][_0x421114[_0xa39a('0x22')]][_0x137481],{'showHidden':![],'depth':null}));ami[_0xa39a('0x1f')](_0xa39a('0x53'),this['channels'][_0x421114[_0xa39a('0x22')]][_0x137481]);}}}}}}catch(_0x272b5d){logger[_0xa39a('0x3a')]('[%s][voiceAgentReport][agentconnect]',_0x421114['uniqueid'],util[_0xa39a('0x26')](_0x272b5d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa39a('0x20')]['syncAgentRingNoAnswer']=function(_0x7f3f8f){try{if(this[_0xa39a('0x21')](_0x7f3f8f)){logger[_0xa39a('0x24')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x7f3f8f[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x7f3f8f,{'showHidden':![],'depth':null}));if(this['channels'][_0x7f3f8f[_0xa39a('0x22')]]&&this[_0xa39a('0x8')][_0x7f3f8f['uniqueid']][_0x7f3f8f['destuniqueid']]){logger[_0xa39a('0x4d')](_0xa39a('0x54'),_0x7f3f8f['uniqueid'],_0x7f3f8f[_0xa39a('0x23')],_0x7f3f8f[_0xa39a('0x28')]);this[_0xa39a('0x8')][_0x7f3f8f[_0xa39a('0x22')]][_0x7f3f8f['destuniqueid']][_0xa39a('0x10')]=!![];this['channels'][_0x7f3f8f['uniqueid']][_0x7f3f8f[_0xa39a('0x28')]][_0xa39a('0x4f')]=moment()[_0xa39a('0x29')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x7f3f8f[_0xa39a('0x22')]][_0x7f3f8f[_0xa39a('0x28')]][_0xa39a('0x45')]='rejected';this['channels'][_0x7f3f8f[_0xa39a('0x22')]][_0x7f3f8f[_0xa39a('0x28')]][_0xa39a('0x55')]=_0xa39a('0x56');logger[_0xa39a('0x24')](_0xa39a('0x57'),_0x7f3f8f[_0xa39a('0x22')],util[_0xa39a('0x26')](this[_0xa39a('0x8')][_0x7f3f8f[_0xa39a('0x22')]][_0x7f3f8f[_0xa39a('0x28')]],{'showHidden':![],'depth':null}));ami[_0xa39a('0x1f')](_0xa39a('0x58'),this[_0xa39a('0x8')][_0x7f3f8f['uniqueid']][_0x7f3f8f[_0xa39a('0x28')]]);}}}catch(_0x5375f6){logger[_0xa39a('0x3a')]('[%s][voiceAgentReport][agentringnoanswer]',_0x7f3f8f[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x5375f6,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa39a('0x20')]['syncQueueCallerAbandon']=function(_0x3855e0){try{if(this[_0xa39a('0x21')](_0x3855e0)){logger[_0xa39a('0x24')](_0xa39a('0x59'),_0x3855e0['uniqueid'],util[_0xa39a('0x26')](_0x3855e0,{'showHidden':![],'depth':null}));if(this[_0xa39a('0x8')][_0x3855e0[_0xa39a('0x22')]]){for(var _0x35951c in this[_0xa39a('0x8')][_0x3855e0[_0xa39a('0x22')]]){if(this['channels'][_0x3855e0['uniqueid']][_0xa39a('0x3c')](_0x35951c)&&!this[_0xa39a('0x8')][_0x3855e0[_0xa39a('0x22')]][_0x35951c][_0xa39a('0x10')]&&!this['channels'][_0x3855e0[_0xa39a('0x22')]][_0x35951c][_0xa39a('0x13')]){logger[_0xa39a('0x4d')](_0xa39a('0x5a'),_0x3855e0[_0xa39a('0x22')],this[_0xa39a('0x8')][_0x3855e0[_0xa39a('0x22')]][_0x35951c][_0xa39a('0x23')],_0x35951c);this['channels'][_0x3855e0[_0xa39a('0x22')]][_0x35951c][_0xa39a('0x10')]=!![];this[_0xa39a('0x8')][_0x3855e0[_0xa39a('0x22')]][_0x35951c][_0xa39a('0x4f')]=moment()[_0xa39a('0x29')](_0xa39a('0x3f'));this[_0xa39a('0x8')][_0x3855e0[_0xa39a('0x22')]][_0x35951c][_0xa39a('0x45')]=_0xa39a('0x5b');this['channels'][_0x3855e0[_0xa39a('0x22')]][_0x35951c][_0xa39a('0x55')]=_0xa39a('0x5b');logger[_0xa39a('0x24')](_0xa39a('0x5c'),_0x3855e0[_0xa39a('0x22')],util[_0xa39a('0x26')](this[_0xa39a('0x8')][_0x3855e0[_0xa39a('0x22')]][_0x35951c],{'showHidden':![],'depth':null}));ami[_0xa39a('0x1f')](_0xa39a('0x5d'),this['channels'][_0x3855e0[_0xa39a('0x22')]][_0x35951c]);}}}}}catch(_0x4e4f5a){logger[_0xa39a('0x3a')](_0xa39a('0x5e'),_0x3855e0[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x4e4f5a,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa39a('0x20')]['syncAgentComplete']=function(_0x5e40a0){try{if(this[_0xa39a('0x21')](_0x5e40a0)){logger['debug'](_0xa39a('0x5f'),_0x5e40a0[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x5e40a0,{'showHidden':![],'depth':null}));if(this[_0xa39a('0x8')][_0x5e40a0[_0xa39a('0x22')]]){for(var _0x4d9d12 in this['channels'][_0x5e40a0['uniqueid']]){if(this[_0xa39a('0x8')][_0x5e40a0[_0xa39a('0x22')]][_0xa39a('0x3c')](_0x4d9d12)){if(this[_0xa39a('0x8')][_0x5e40a0['uniqueid']][_0x4d9d12][_0xa39a('0x3e')]&&!this[_0xa39a('0x8')][_0x5e40a0['uniqueid']][_0x4d9d12][_0xa39a('0x13')]){logger[_0xa39a('0x4d')](_0xa39a('0x60'),_0x5e40a0['uniqueid'],this['channels'][_0x5e40a0[_0xa39a('0x22')]][_0x4d9d12][_0xa39a('0x23')],_0x4d9d12);this['channels'][_0x5e40a0['uniqueid']][_0x4d9d12][_0xa39a('0x13')]=!![];this[_0xa39a('0x8')][_0x5e40a0[_0xa39a('0x22')]][_0x4d9d12]['agentcompleteAt']=moment()[_0xa39a('0x29')](_0xa39a('0x3f'));this[_0xa39a('0x8')][_0x5e40a0['uniqueid']][_0x4d9d12][_0xa39a('0x45')]=_0xa39a('0x61');this['channels'][_0x5e40a0[_0xa39a('0x22')]][_0x4d9d12][_0xa39a('0x55')]=_0x5e40a0[_0xa39a('0x55')]==_0xa39a('0x62')?'agent':_0x5e40a0['reason'];this[_0xa39a('0x8')][_0x5e40a0[_0xa39a('0x22')]][_0x4d9d12]['talktime']=_0x5e40a0[_0xa39a('0x63')];if(this[_0xa39a('0xa')][_0x5e40a0[_0xa39a('0x2b')]]&&this[_0xa39a('0xa')][_0x5e40a0[_0xa39a('0x2b')]][_0xa39a('0x64')]){this[_0xa39a('0x8')][_0x5e40a0[_0xa39a('0x22')]][_0x4d9d12][_0xa39a('0x65')]=this[_0xa39a('0xa')][_0x5e40a0[_0xa39a('0x2b')]][_0xa39a('0x66')];this[_0xa39a('0x8')][_0x5e40a0[_0xa39a('0x22')]][_0x4d9d12][_0xa39a('0x67')]=!![];}this[_0xa39a('0xb')][_0x5e40a0[_0xa39a('0x35')]]=_[_0xa39a('0x68')](this[_0xa39a('0xb')][_0x5e40a0[_0xa39a('0x35')]],[_0xa39a('0x2b'),'destconnectedlinenum']);logger[_0xa39a('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x5e40a0[_0xa39a('0x22')],util[_0xa39a('0x26')](this[_0xa39a('0x8')][_0x5e40a0[_0xa39a('0x22')]][_0x4d9d12],{'showHidden':![],'depth':null}));ami[_0xa39a('0x1f')]('custom:agentcomplete',this[_0xa39a('0x8')][_0x5e40a0['uniqueid']][_0x4d9d12]);logger[_0xa39a('0x24')](_0xa39a('0x69'),_0x5e40a0['uniqueid'],util['inspect']({'id':this[_0xa39a('0xb')][_0x5e40a0[_0xa39a('0x35')]]['id'],'destaccountcode':_0x5e40a0[_0xa39a('0x6a')]},{'showHidden':![],'depth':null}));this[_0xa39a('0x1f')](util[_0xa39a('0x29')](_0xa39a('0x38'),_0x5e40a0[_0xa39a('0x23')]),_0xa39a('0x6b'),{'id':this['agents'][_0x5e40a0['interface']]['id'],'destaccountcode':_0x5e40a0[_0xa39a('0x6a')]});}}}}}}catch(_0x11a38c){logger[_0xa39a('0x3a')]('[%s][voiceAgentReport][agentcomplete]',_0x5e40a0[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x11a38c,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xa39a('0x15')]=function(_0x12fb8c){try{if(this[_0xa39a('0x21')](_0x12fb8c)){logger[_0xa39a('0x24')](_0xa39a('0x6c'),_0x12fb8c[_0xa39a('0x22')],util['inspect'](_0x12fb8c,{'showHidden':![],'depth':null}));this[_0xa39a('0x6d')](_0x12fb8c[_0xa39a('0x22')],_[_0xa39a('0x6e')](_0x12fb8c[_0xa39a('0x6f')])[0x0],_0x12fb8c[_0xa39a('0x70')]);if(this[_0xa39a('0x8')][_0x12fb8c[_0xa39a('0x22')]]){for(var _0x463699 in this['channels'][_0x12fb8c[_0xa39a('0x22')]]){if(this[_0xa39a('0x8')][_0x12fb8c[_0xa39a('0x22')]][_0xa39a('0x3c')](_0x463699)){logger['info']('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x12fb8c[_0xa39a('0x22')],_0x463699,_[_0xa39a('0x6e')](_0x12fb8c[_0xa39a('0x6f')])[0x0],_0x12fb8c[_0xa39a('0x70')]);if(_['isUndefined'](this[_0xa39a('0x8')][_0x12fb8c[_0xa39a('0x22')]][_0x463699][_0xa39a('0x2f')])){this[_0xa39a('0x8')][_0x12fb8c[_0xa39a('0x22')]][_0x463699][_0xa39a('0x2f')]={};}this[_0xa39a('0x8')][_0x12fb8c['uniqueid']][_0x463699][_0xa39a('0x2f')]=this[_0xa39a('0x2f')][_0x12fb8c['uniqueid']];}}}}}catch(_0x5a726b){logger[_0xa39a('0x3a')](_0xa39a('0x71'),_0x12fb8c['uniqueid'],util[_0xa39a('0x26')](_0x5a726b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa39a('0x20')][_0xa39a('0x6d')]=function(_0x574823,_0x97f83c,_0x1c5559){var _0xa6d3c4=[_0xa39a('0x72'),_0xa39a('0x73'),_0xa39a('0x74'),_0xa39a('0x75'),_0xa39a('0x76'),'rtpaudioqoslossbridged',_0xa39a('0x77'),_0xa39a('0x78'),_0xa39a('0x79'),'sipuri',_0xa39a('0x7a'),'bridgepvtcallid',_0xa39a('0x7b'),_0xa39a('0x7c'),_0xa39a('0x7d'),_0xa39a('0x7e'),_0xa39a('0x23'),_0xa39a('0x7f'),'memberrealtime'];if(!_[_0xa39a('0x80')](_0x97f83c)&&!_[_0xa39a('0x81')](_0xa6d3c4,_0x97f83c)){if(_[_0xa39a('0x27')](this[_0xa39a('0x2f')][_0x574823])){this[_0xa39a('0x2f')][_0x574823]={};}this[_0xa39a('0x2f')][_0x574823][_0x97f83c]=_0x1c5559;}};VoiceAgentReport[_0xa39a('0x20')][_0xa39a('0x17')]=function(_0x12ae9a){try{if(this[_0xa39a('0x21')](_0x12ae9a)){logger[_0xa39a('0x24')]('[%s][voiceAgentReport][hangup]\x20event:',_0x12ae9a[_0xa39a('0x22')],util['inspect'](_0x12ae9a,{'showHidden':![],'depth':null}));if(this[_0xa39a('0x8')][_0x12ae9a[_0xa39a('0x22')]]){for(var _0x90b378 in this[_0xa39a('0x8')][_0x12ae9a[_0xa39a('0x22')]]){if(this[_0xa39a('0x8')][_0x12ae9a[_0xa39a('0x22')]][_0xa39a('0x3c')](_0x90b378)){if(this[_0xa39a('0x8')][_0x12ae9a[_0xa39a('0x22')]][_0x90b378][_0xa39a('0x55')]==_0xa39a('0x62')&&this[_0xa39a('0x8')][_0x12ae9a[_0xa39a('0x22')]][_0x90b378][_0xa39a('0x13')]){logger['info'](_0xa39a('0x82'),_0x12ae9a[_0xa39a('0x22')],_0x90b378);this['channels'][_0x12ae9a[_0xa39a('0x22')]][_0x90b378][_0xa39a('0x83')]=moment()[_0xa39a('0x29')](_0xa39a('0x3f'));}}}logger[_0xa39a('0x24')](_0xa39a('0x84'),_0x12ae9a[_0xa39a('0x22')],util['inspect'](_[_0xa39a('0x85')](this['channels'][_0x12ae9a[_0xa39a('0x22')]]),{'showHidden':![],'depth':null}));ami['emit'](_0xa39a('0x86'),_[_0xa39a('0x85')](this[_0xa39a('0x8')][_0x12ae9a[_0xa39a('0x22')]]));delete this[_0xa39a('0x8')][_0x12ae9a['uniqueid']];}if(this[_0xa39a('0x2f')][_0x12ae9a[_0xa39a('0x22')]]){delete this[_0xa39a('0x2f')][_0x12ae9a[_0xa39a('0x22')]];}}}catch(_0x2ee011){logger['error'](_0xa39a('0x87'),_0x12ae9a[_0xa39a('0x22')],util['inspect'](_0x2ee011,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa39a('0x20')][_0xa39a('0x1d')]=function(_0x32550b){try{if(this[_0xa39a('0x21')](_0x32550b)){logger['debug'](_0xa39a('0x88'),_0x32550b['uniqueid'],util[_0xa39a('0x26')](_0x32550b,{'showHidden':![],'depth':null}));if(this[_0xa39a('0x8')][_0x32550b[_0xa39a('0x89')]]){for(var _0x357624 in this['channels'][_0x32550b[_0xa39a('0x89')]]){if(this['channels'][_0x32550b['transfereeuniqueid']]['hasOwnProperty'](_0x357624)){if(_0x32550b['origtransfereruniqueid']===_0x357624){logger[_0xa39a('0x4d')](_0xa39a('0x8a'),_0x32550b['uniqueid'],this[_0xa39a('0x8')][_0x32550b[_0xa39a('0x89')]][_0x357624]['membername'],_0x357624);var _0x2b36c1=moment();this[_0xa39a('0x8')][_0x32550b[_0xa39a('0x89')]][_0x357624][_0xa39a('0x13')]=!![];this[_0xa39a('0x8')][_0x32550b[_0xa39a('0x89')]][_0x357624][_0xa39a('0x83')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0xa39a('0x8')][_0x32550b[_0xa39a('0x89')]][_0x357624][_0xa39a('0x45')]='complete';this['channels'][_0x32550b[_0xa39a('0x89')]][_0x357624]['reason']=_0xa39a('0x62');this[_0xa39a('0x8')][_0x32550b['transfereeuniqueid']][_0x357624][_0xa39a('0x63')]=_0x2b36c1['diff'](this[_0xa39a('0x8')][_0x32550b['transfereeuniqueid']][_0x357624][_0xa39a('0x3e')],_0xa39a('0x8b'));}}}}if(this[_0xa39a('0x8')][_0x32550b[_0xa39a('0x8c')]]){var _0x3cba39=this['channels'][_0x32550b[_0xa39a('0x8c')]];this[_0xa39a('0x8')][_0x32550b[_0xa39a('0x8c')]]=this[_0xa39a('0x8')][_0x32550b[_0xa39a('0x89')]];this[_0xa39a('0x8')][_0x32550b['transfereeuniqueid']]=_0x3cba39;}}}catch(_0x4ec3b4){logger[_0xa39a('0x3a')]('[%s][voiceAgentReport][attendedtransfer]',_0x32550b[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x4ec3b4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa39a('0x20')][_0xa39a('0x1e')]=function(_0x58091b){try{if(this['isNotNull'](_0x58091b)){logger[_0xa39a('0x24')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x58091b[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x58091b,{'showHidden':![],'depth':null}));if(this[_0xa39a('0x8')][_0x58091b['transfereeuniqueid']]){for(var _0x1e772a in this['channels'][_0x58091b[_0xa39a('0x89')]]){if(this[_0xa39a('0x8')][_0x58091b[_0xa39a('0x89')]][_0xa39a('0x3c')](_0x1e772a)){if(_0x58091b[_0xa39a('0x8d')]===_0x1e772a){logger[_0xa39a('0x4d')](_0xa39a('0x8e'),_0x58091b[_0xa39a('0x22')],this[_0xa39a('0x8')][_0x58091b[_0xa39a('0x89')]][_0x1e772a][_0xa39a('0x23')],_0x1e772a);var _0x1ab579=moment();this[_0xa39a('0x8')][_0x58091b[_0xa39a('0x89')]][_0x1e772a]['agentcomplete']=!![];this[_0xa39a('0x8')][_0x58091b['transfereeuniqueid']][_0x1e772a][_0xa39a('0x83')]=_0x1ab579;this[_0xa39a('0x8')][_0x58091b[_0xa39a('0x89')]][_0x1e772a][_0xa39a('0x45')]=_0xa39a('0x61');this[_0xa39a('0x8')][_0x58091b[_0xa39a('0x89')]][_0x1e772a]['reason']='transfer';this[_0xa39a('0x8')][_0x58091b[_0xa39a('0x89')]][_0x1e772a][_0xa39a('0x63')]=_0x1ab579[_0xa39a('0x8f')](this[_0xa39a('0x8')][_0x58091b['transfereeuniqueid']][_0x1e772a][_0xa39a('0x3e')],_0xa39a('0x8b'));}}}}}}catch(_0x5555c8){logger['error']('[%s][voiceAgentReport][blindtransfer]',_0x58091b[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x5555c8,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x126fff){var _0x25a38b='';try{if(this[_0xa39a('0x21')](_0x126fff)){logger[_0xa39a('0x24')](_0xa39a('0x90'),_0x126fff['uniqueid'],util[_0xa39a('0x26')](_0x126fff,{'showHidden':![],'depth':null}));if(_0x126fff[_0xa39a('0x91')]){_0x25a38b=_0x126fff[_0xa39a('0x91')][_0xa39a('0x92')](0x0,_0x126fff[_0xa39a('0x91')][_0xa39a('0x93')]('-'));if(this[_0xa39a('0xb')][_0x25a38b]){logger[_0xa39a('0x4d')]('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x126fff[_0xa39a('0x22')],_0x25a38b);this[_0xa39a('0xb')][_0x25a38b]['onhold']=!![];}}}}catch(_0x321b92){logger['error'](_0xa39a('0x94'),_0x126fff[_0xa39a('0x22')],util['inspect'](_0x321b92,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xa39a('0x20')][_0xa39a('0x1b')]=function(_0x254ec4){var _0x36584f='';try{if(this['isNotNull'](_0x254ec4)){logger[_0xa39a('0x24')](_0xa39a('0x95'),_0x254ec4[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x254ec4,{'showHidden':![],'depth':null}));if(_0x254ec4[_0xa39a('0x91')]){_0x36584f=_0x254ec4['channel'][_0xa39a('0x92')](0x0,_0x254ec4[_0xa39a('0x91')][_0xa39a('0x93')]('-'));if(this['agents'][_0x36584f]){logger[_0xa39a('0x4d')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x254ec4[_0xa39a('0x22')],_0x36584f);this[_0xa39a('0xb')][_0x36584f][_0xa39a('0x96')]=![];}}}}catch(_0x2d630f){logger[_0xa39a('0x3a')](_0xa39a('0x97'),_0x254ec4[_0xa39a('0x22')],util[_0xa39a('0x26')](_0x2d630f,{'showHidden':![],'depth':null}));}};module[_0xa39a('0x98')]=VoiceAgentReport;
\ No newline at end of file
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_0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x2814,0xab));var _0x4281=function(_0x5dba5f,_0x77a7c2){_0x5dba5f=_0x5dba5f-0x0;var _0x2f3e28=_0x2814[_0x5dba5f];return _0x2f3e28;};'use strict';var _=require(_0x4281('0x0'));var moment=require('moment');var util=require('util');var Redis=require(_0x4281('0x1'));var config=require('../../../config/environment');var logger=require(_0x4281('0x2'))(_0x4281('0x3'));var ami=require(_0x4281('0x4'));config[_0x4281('0x5')]=_[_0x4281('0x6')](config[_0x4281('0x5')],{'host':_0x4281('0x7'),'port':0x18eb});var io=require(_0x4281('0x8'))(new Redis(config[_0x4281('0x5')]));function VoiceAgentReport(_0x43aef0){this[_0x4281('0x9')]={};this['voiceChannels']=_0x43aef0[_0x4281('0x9')];this['voiceQueues']=_0x43aef0[_0x4281('0xa')];this['agents']=_0x43aef0[_0x4281('0xb')];this[_0x4281('0xc')]={};ami['on'](_0x4281('0xd'),this[_0x4281('0xe')][_0x4281('0xf')](this));ami['on'](_0x4281('0x10'),this[_0x4281('0x11')][_0x4281('0xf')](this));ami['on'](_0x4281('0x12'),this[_0x4281('0x13')][_0x4281('0xf')](this));ami['on'](_0x4281('0x14'),this[_0x4281('0x15')]['bind'](this));ami['on']('agentcomplete',this[_0x4281('0x16')]['bind'](this));ami['on'](_0x4281('0x17'),this['syncVarSet'][_0x4281('0xf')](this));ami['on'](_0x4281('0x18'),this['syncHangup'][_0x4281('0xf')](this));ami['on']('musiconholdstart',this[_0x4281('0x19')][_0x4281('0xf')](this));ami['on']('musiconholdstop',this[_0x4281('0x1a')]['bind'](this));ami['on'](_0x4281('0x1b'),this[_0x4281('0x1c')][_0x4281('0xf')](this));ami['on'](_0x4281('0x1d'),this[_0x4281('0x1e')][_0x4281('0xf')](this));}VoiceAgentReport[_0x4281('0x1f')]['emit']=function(_0x3087ad,_0x3521cc,_0x124f48){io['to'](_0x3087ad)[_0x4281('0x20')](_0x3521cc,_0x124f48);};VoiceAgentReport['prototype']['isNotNull']=function(_0xb3fa9e){return _0xb3fa9e!==null&&!_[_0x4281('0x21')](_0xb3fa9e);};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0xe')]=function(_0x51ea9c){try{if(this[_0x4281('0x22')](_0x51ea9c)){logger[_0x4281('0x23')](_0x4281('0x24'),_0x51ea9c[_0x4281('0x25')],_0x51ea9c[_0x4281('0x26')],_0x51ea9c[_0x4281('0x27')]);logger[_0x4281('0x28')](_0x4281('0x29'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x51ea9c,{'showHidden':![],'depth':null}));if(_[_0x4281('0x21')](this['channels'][_0x51ea9c[_0x4281('0x25')]])){this[_0x4281('0x9')][_0x51ea9c[_0x4281('0x25')]]={};}var _0xdac42c=this[_0x4281('0xb')][_0x51ea9c[_0x4281('0x2b')]];var _0x14bd02=this['channels'][_0x51ea9c[_0x4281('0x25')]][_0x51ea9c[_0x4281('0x27')]];var _0xf5ee64=this[_0x4281('0xa')][_0x51ea9c['queue']];var _0x1b89fe=this[_0x4281('0xc')][_0x51ea9c[_0x4281('0x25')]];if(_['isUndefined'](_0x14bd02)){_0x14bd02={'agentcalledAt':moment()[_0x4281('0x2c')](_0x4281('0x2d')),'lastevent':_0x4281('0x2e'),'mandatoryDisposition':_0xf5ee64&&_0xf5ee64['mandatoryDisposition']?_0xf5ee64[_0x4281('0x2f')]:![],'type':_0xf5ee64&&_0xf5ee64['type']?_0xf5ee64[_0x4281('0x30')]:_0x4281('0x31'),'variables':_0x1b89fe,'motionChannel':_0x4281('0x32')};}Object[_0x4281('0x33')](_0x14bd02,_['omit'](_0x51ea9c,[_0x4281('0x34'),'privilege']));this['channels'][_0x51ea9c[_0x4281('0x25')]][_0x51ea9c[_0x4281('0x27')]]=_0x14bd02;logger[_0x4281('0x28')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x14bd02,{'showHidden':![],'depth':null}));ami[_0x4281('0x20')]('custom:agentcalled',_0x14bd02);var _0x284c64={'id':_0xdac42c['id'],'calleridnum':_0x14bd02[_0x4281('0x35')],'queue':_0x14bd02[_0x4281('0x36')],'variables':_0x14bd02['variables'],'uniqueid':_0x51ea9c[_0x4281('0x25')]};logger[_0x4281('0x28')](_0x4281('0x37'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x284c64,{'showHidden':![],'depth':null}));this[_0x4281('0x20')](util[_0x4281('0x2c')](_0x4281('0x38'),_0x51ea9c[_0x4281('0x26')]),'user:called',_0x284c64);}}catch(_0x1d2705){logger['error'](_0x4281('0x39'),_0x51ea9c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1d2705,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x11')]=function(_0x2581c9){try{if(this[_0x4281('0x22')](_0x2581c9)){if(this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]]){for(var _0x3cf64f in this['channels'][_0x2581c9[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x4281('0x3a')](_0x3cf64f)){if(_0x2581c9['destuniqueid']===_0x3cf64f){logger[_0x4281('0x23')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x2581c9[_0x4281('0x25')],_0x2581c9[_0x4281('0x26')],_0x2581c9[_0x4281('0x27')]);this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3b')]=moment()[_0x4281('0x2c')](_0x4281('0x2d'));this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3c')]=_0x2581c9['connectedlinename'];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x3d')]=_0x2581c9[_0x4281('0x3d')];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f]['destchannelstate']=_0x2581c9['destchannelstate'];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x3e')]=_0x2581c9[_0x4281('0x3e')];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x3f')]=_0x2581c9['holdtime'];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x40')]='connect';if(this['voiceChannels'][this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x25')]]){var _0x3dff08=this[_0x4281('0x41')][this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x25')]]['routealias'];this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x42')]=_0x3dff08;_0x2581c9[_0x4281('0x42')]=_0x3dff08;}_['merge'](this[_0x4281('0xb')][_0x2581c9[_0x4281('0x2b')]],_[_0x4281('0x43')](_0x2581c9,[_0x4281('0x36'),_0x4281('0x44'),_0x4281('0x42')]));var _0x3a8fd8=this[_0x4281('0xb')][_0x2581c9[_0x4281('0x2b')]];var _0x296580={'id':_0x3a8fd8['id'],'name':_0x3a8fd8[_0x4281('0x45')],'agentconnected':!![],'destaccountcode':_0x3a8fd8['accountcode'],'destconnectedlinenum':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9[_0x4281('0x27')]][_0x4281('0x46')],'queue':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9['destuniqueid']][_0x4281('0x36')],'routealias':this['channels'][_0x2581c9['uniqueid']][_0x2581c9['destuniqueid']][_0x4281('0x42')],'uniqueid':this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x2581c9[_0x4281('0x27')]]['uniqueid']};ami[_0x4281('0x20')](_0x4281('0x47'),this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x2581c9[_0x4281('0x27')]]);this['emit'](util[_0x4281('0x2c')]('user:%s',_0x2581c9[_0x4281('0x26')]),'user:agentconnect',_0x296580);}else if(!this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x12')]&&!this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x48')]){logger['info'](_0x4281('0x49'),_0x2581c9['uniqueid'],this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x26')],_0x3cf64f);this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x12')]=!![];this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4a')]=moment()['format'](_0x4281('0x2d'));this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4b')]=_0x2581c9[_0x4281('0x27')];this[_0x4281('0x9')][_0x2581c9['uniqueid']][_0x3cf64f][_0x4281('0x4c')]=_0x2581c9[_0x4281('0x26')];this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x40')]=_0x4281('0x4d');this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f][_0x4281('0x4e')]='answered_elsewhere';logger['debug'](_0x4281('0x4f'),_0x2581c9[_0x4281('0x25')],util[_0x4281('0x2a')](this[_0x4281('0x9')][_0x2581c9[_0x4281('0x25')]][_0x3cf64f],{'showHidden':![],'depth':null}));ami['emit'](_0x4281('0x50'),this['channels'][_0x2581c9[_0x4281('0x25')]][_0x3cf64f]);}else{logger[_0x4281('0x28')](_0x4281('0x51'),_0x2581c9[_0x4281('0x25')]);}}}}}}catch(_0x13ae1c){logger['error']('[%s][voiceAgentReport][agentconnect]',_0x2581c9[_0x4281('0x25')],util['inspect'](_0x13ae1c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x13')]=function(_0x4c754e){try{if(this['isNotNull'](_0x4c754e)){logger[_0x4281('0x28')](_0x4281('0x52'),_0x4c754e['uniqueid'],util[_0x4281('0x2a')](_0x4c754e,{'showHidden':![],'depth':null}));if(this['channels'][_0x4c754e[_0x4281('0x25')]]&&this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e[_0x4281('0x27')]]){logger['info'](_0x4281('0x53'),_0x4c754e[_0x4281('0x25')],_0x4c754e[_0x4281('0x26')],_0x4c754e[_0x4281('0x27')]);var _0x2acc27=this[_0x4281('0xb')][_0x4c754e['interface']];var _0x48463a=this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e['destuniqueid']];_0x48463a[_0x4281('0x12')]=!![];_0x48463a[_0x4281('0x4a')]=moment()['format'](_0x4281('0x2d'));_0x48463a[_0x4281('0x40')]=_0x4281('0x54');_0x48463a[_0x4281('0x4e')]=_0x4281('0x54');var _0x2b9aed={'id':_0x2acc27['id'],'name':_0x2acc27['name'],'queue':_0x48463a[_0x4281('0x36')],'uniqueid':_0x48463a[_0x4281('0x25')]};logger[_0x4281('0x28')](_0x4281('0x55'),_0x4c754e['uniqueid'],util[_0x4281('0x2a')](_0x2b9aed,{'showHidden':![],'depth':null}));this[_0x4281('0x20')](util[_0x4281('0x2c')]('user:%s',_0x2acc27[_0x4281('0x45')]),'user:agentringnoanswer',_0x2b9aed);ami['emit'](_0x4281('0x56'),_0x48463a);this[_0x4281('0x9')][_0x4c754e[_0x4281('0x25')]][_0x4c754e[_0x4281('0x27')]]=Object['assign']({},_0x48463a);}}}catch(_0xbd32bb){logger[_0x4281('0x57')](_0x4281('0x58'),_0x4c754e[_0x4281('0x25')],util[_0x4281('0x2a')](_0xbd32bb,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncQueueCallerAbandon']=function(_0x964cfa){try{if(this['isNotNull'](_0x964cfa)){logger[_0x4281('0x28')](_0x4281('0x59'),_0x964cfa['uniqueid'],util['inspect'](_0x964cfa,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]]){for(var _0x2cc908 in this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x4281('0x3a')](_0x2cc908)&&!this['channels'][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x12')]&&!this['channels'][_0x964cfa['uniqueid']][_0x2cc908]['agentcomplete']){logger[_0x4281('0x23')](_0x4281('0x5a'),_0x964cfa[_0x4281('0x25')],this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x26')],_0x2cc908);this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x12')]=!![];this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908][_0x4281('0x4a')]=moment()[_0x4281('0x2c')](_0x4281('0x2d'));this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908]['lastevent']=_0x4281('0x5b');this['channels'][_0x964cfa[_0x4281('0x25')]][_0x2cc908]['reason']=_0x4281('0x5b');logger[_0x4281('0x28')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x964cfa[_0x4281('0x25')],util[_0x4281('0x2a')](this[_0x4281('0x9')][_0x964cfa['uniqueid']][_0x2cc908],{'showHidden':![],'depth':null}));ami[_0x4281('0x20')](_0x4281('0x5c'),this[_0x4281('0x9')][_0x964cfa[_0x4281('0x25')]][_0x2cc908]);}}}}}catch(_0x523f26){logger[_0x4281('0x57')](_0x4281('0x5d'),_0x964cfa[_0x4281('0x25')],util['inspect'](_0x523f26,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x16')]=function(_0x562638){try{if(this[_0x4281('0x22')](_0x562638)){logger[_0x4281('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x562638[_0x4281('0x25')],util[_0x4281('0x2a')](_0x562638,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]]){for(var _0x1afaca in this['channels'][_0x562638[_0x4281('0x25')]]){if(this['channels'][_0x562638[_0x4281('0x25')]][_0x4281('0x3a')](_0x1afaca)){if(this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]['agentconnectAt']&&!this[_0x4281('0x9')][_0x562638['uniqueid']][_0x1afaca][_0x4281('0x48')]){logger['info'](_0x4281('0x5e'),_0x562638['uniqueid'],this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x26')],_0x1afaca);this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]['agentcomplete']=!![];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x5f')]=moment()[_0x4281('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x40')]=_0x4281('0x60');this['channels'][_0x562638[_0x4281('0x25')]][_0x1afaca]['reason']=_0x562638['reason']=='transfer'?'agent':_0x562638[_0x4281('0x4e')];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x61')]=_0x562638[_0x4281('0x61')];if(this['voiceQueues'][_0x562638[_0x4281('0x36')]]&&this[_0x4281('0xa')][_0x562638[_0x4281('0x36')]][_0x4281('0x62')]){this['channels'][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x63')]=this['voiceQueues'][_0x562638[_0x4281('0x36')]][_0x4281('0x64')];this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca][_0x4281('0x65')]=!![];}this[_0x4281('0xb')][_0x562638['interface']]=_[_0x4281('0x66')](this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]],[_0x4281('0x36'),_0x4281('0x44')]);logger[_0x4281('0x28')](_0x4281('0x67'),_0x562638[_0x4281('0x25')],util['inspect'](this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca],{'showHidden':![],'depth':null}));ami[_0x4281('0x20')](_0x4281('0x68'),this[_0x4281('0x9')][_0x562638[_0x4281('0x25')]][_0x1afaca]);logger[_0x4281('0x28')](_0x4281('0x69'),_0x562638[_0x4281('0x25')],util[_0x4281('0x2a')]({'id':this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]]['id'],'destaccountcode':_0x562638[_0x4281('0x6a')]},{'showHidden':![],'depth':null}));this['emit'](util[_0x4281('0x2c')](_0x4281('0x38'),_0x562638[_0x4281('0x26')]),'user:agentcomplete',{'id':this[_0x4281('0xb')][_0x562638[_0x4281('0x2b')]]['id'],'destaccountcode':Number(_0x562638['destaccountcode'])});}}}}}}catch(_0x470ad7){logger[_0x4281('0x57')]('[%s][voiceAgentReport][agentcomplete]',_0x562638[_0x4281('0x25')],util['inspect'](_0x470ad7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')]['syncVarSet']=function(_0x1f3b1f){try{if(this[_0x4281('0x22')](_0x1f3b1f)){logger[_0x4281('0x28')](_0x4281('0x6b'),_0x1f3b1f[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1f3b1f,{'showHidden':![],'depth':null}));this[_0x4281('0x6c')](_0x1f3b1f['uniqueid'],_[_0x4281('0x6d')](_0x1f3b1f[_0x4281('0x6e')])[0x0],_0x1f3b1f[_0x4281('0x6f')]);if(this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]]){for(var _0x15f1f0 in this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x4281('0x3a')](_0x15f1f0)){logger[_0x4281('0x23')](_0x4281('0x70'),_0x1f3b1f[_0x4281('0x25')],_0x15f1f0,_[_0x4281('0x6d')](_0x1f3b1f[_0x4281('0x6e')])[0x0],_0x1f3b1f['value']);if(_['isUndefined'](this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0][_0x4281('0xc')])){this['channels'][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0][_0x4281('0xc')]={};}this[_0x4281('0x9')][_0x1f3b1f[_0x4281('0x25')]][_0x15f1f0]['variables']=this[_0x4281('0xc')][_0x1f3b1f[_0x4281('0x25')]];}}}}}catch(_0x25f58e){logger['error'](_0x4281('0x71'),_0x1f3b1f[_0x4281('0x25')],util['inspect'](_0x25f58e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['addVariable']=function(_0x104370,_0x4b3e83,_0x5bb264){var _0x141d7c=[_0x4281('0x72'),_0x4281('0x73'),'rtpaudioqosjitter',_0x4281('0x74'),_0x4281('0x75'),_0x4281('0x76'),'rtpaudioqosrtt',_0x4281('0x77'),_0x4281('0x78'),_0x4281('0x79'),_0x4281('0x7a'),'bridgepvtcallid',_0x4281('0x7b'),_0x4281('0x7c'),_0x4281('0x7d'),_0x4281('0x7e'),'membername',_0x4281('0x7f'),_0x4281('0x80')];if(!_['isNil'](_0x4b3e83)&&!_[_0x4281('0x81')](_0x141d7c,_0x4b3e83)){if(_[_0x4281('0x21')](this[_0x4281('0xc')][_0x104370])){this['variables'][_0x104370]={};}this[_0x4281('0xc')][_0x104370][_0x4b3e83]=_0x5bb264;}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x82')]=function(_0x22699a){try{if(this[_0x4281('0x22')](_0x22699a)){logger[_0x4281('0x28')](_0x4281('0x83'),_0x22699a['uniqueid'],util['inspect'](_0x22699a,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]){for(var _0x504a24 in this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]){if(this[_0x4281('0x9')][_0x22699a['uniqueid']]['hasOwnProperty'](_0x504a24)){if(this[_0x4281('0x9')][_0x22699a['uniqueid']][_0x504a24]['reason']==_0x4281('0x84')&&this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]][_0x504a24][_0x4281('0x48')]){logger[_0x4281('0x23')]('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x22699a['uniqueid'],_0x504a24);this['channels'][_0x22699a['uniqueid']][_0x504a24][_0x4281('0x5f')]=moment()[_0x4281('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x4281('0x28')](_0x4281('0x85'),_0x22699a[_0x4281('0x25')],util[_0x4281('0x2a')](_['values'](this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]),{'showHidden':![],'depth':null}));ami['emit'](_0x4281('0x86'),_['values'](this[_0x4281('0x9')][_0x22699a[_0x4281('0x25')]]));delete this['channels'][_0x22699a[_0x4281('0x25')]];}if(this[_0x4281('0xc')][_0x22699a[_0x4281('0x25')]]){delete this['variables'][_0x22699a['uniqueid']];}}}catch(_0x1e3f7a){logger['error']('[%s][voiceAgentReport][hangup]',_0x22699a[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1e3f7a,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4281('0x1c')]=function(_0x915141){try{if(this['isNotNull'](_0x915141)){logger[_0x4281('0x28')](_0x4281('0x87'),_0x915141['uniqueid'],util[_0x4281('0x2a')](_0x915141,{'showHidden':![],'depth':null}));if(this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]]){for(var _0x241c6f in this['channels'][_0x915141['transfereeuniqueid']]){if(this['channels'][_0x915141[_0x4281('0x88')]][_0x4281('0x3a')](_0x241c6f)){if(_0x915141[_0x4281('0x89')]===_0x241c6f){logger[_0x4281('0x23')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x915141[_0x4281('0x25')],this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x26')],_0x241c6f);var _0x26320a=moment();this['channels'][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x48')]=!![];this['channels'][_0x915141[_0x4281('0x88')]][_0x241c6f]['agentcompleteAt']=moment()['format'](_0x4281('0x2d'));this[_0x4281('0x9')][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x40')]=_0x4281('0x60');this['channels'][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x4e')]=_0x4281('0x84');this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]][_0x241c6f][_0x4281('0x61')]=_0x26320a[_0x4281('0x8a')](this[_0x4281('0x9')][_0x915141['transfereeuniqueid']][_0x241c6f][_0x4281('0x3b')],_0x4281('0x8b'));}}}}if(this['channels'][_0x915141[_0x4281('0x8c')]]){var _0xa188ff=this[_0x4281('0x9')][_0x915141[_0x4281('0x8c')]];this['channels'][_0x915141[_0x4281('0x8c')]]=this[_0x4281('0x9')][_0x915141[_0x4281('0x88')]];this[_0x4281('0x9')][_0x915141['transfereeuniqueid']]=_0xa188ff;}}}catch(_0x1bc9d3){logger['error'](_0x4281('0x8d'),_0x915141[_0x4281('0x25')],util[_0x4281('0x2a')](_0x1bc9d3,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x1e')]=function(_0x244f4c){try{if(this[_0x4281('0x22')](_0x244f4c)){logger[_0x4281('0x28')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x244f4c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x244f4c,{'showHidden':![],'depth':null}));if(this['channels'][_0x244f4c[_0x4281('0x88')]]){for(var _0x3d39d6 in this['channels'][_0x244f4c[_0x4281('0x88')]]){if(this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x4281('0x3a')](_0x3d39d6)){if(_0x244f4c[_0x4281('0x8e')]===_0x3d39d6){logger[_0x4281('0x23')](_0x4281('0x8f'),_0x244f4c[_0x4281('0x25')],this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x26')],_0x3d39d6);var _0xa8465a=moment();this['channels'][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x48')]=!![];this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x5f')]=_0xa8465a;this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x40')]='complete';this['channels'][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x4e')]=_0x4281('0x84');this[_0x4281('0x9')][_0x244f4c[_0x4281('0x88')]][_0x3d39d6][_0x4281('0x61')]=_0xa8465a[_0x4281('0x8a')](this[_0x4281('0x9')][_0x244f4c['transfereeuniqueid']][_0x3d39d6][_0x4281('0x3b')],'seconds');}}}}}}catch(_0x405ce9){logger[_0x4281('0x57')](_0x4281('0x90'),_0x244f4c[_0x4281('0x25')],util[_0x4281('0x2a')](_0x405ce9,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4281('0x19')]=function(_0x2964cf){var _0x370575='';try{if(this[_0x4281('0x22')](_0x2964cf)){logger[_0x4281('0x28')](_0x4281('0x91'),_0x2964cf[_0x4281('0x25')],util[_0x4281('0x2a')](_0x2964cf,{'showHidden':![],'depth':null}));if(_0x2964cf[_0x4281('0x92')]){_0x370575=_0x2964cf[_0x4281('0x92')][_0x4281('0x93')](0x0,_0x2964cf[_0x4281('0x92')][_0x4281('0x94')]('-'));if(this['agents'][_0x370575]){logger[_0x4281('0x23')](_0x4281('0x95'),_0x2964cf[_0x4281('0x25')],_0x370575);this[_0x4281('0xb')][_0x370575][_0x4281('0x96')]=!![];}}}}catch(_0x338154){logger[_0x4281('0x57')](_0x4281('0x97'),_0x2964cf[_0x4281('0x25')],util[_0x4281('0x2a')](_0x338154,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4281('0x1f')][_0x4281('0x1a')]=function(_0x52a3de){var _0x17fb92='';try{if(this['isNotNull'](_0x52a3de)){logger[_0x4281('0x28')](_0x4281('0x98'),_0x52a3de[_0x4281('0x25')],util[_0x4281('0x2a')](_0x52a3de,{'showHidden':![],'depth':null}));if(_0x52a3de[_0x4281('0x92')]){_0x17fb92=_0x52a3de[_0x4281('0x92')]['substring'](0x0,_0x52a3de['channel'][_0x4281('0x94')]('-'));if(this[_0x4281('0xb')][_0x17fb92]){logger[_0x4281('0x23')](_0x4281('0x99'),_0x52a3de[_0x4281('0x25')],_0x17fb92);this['agents'][_0x17fb92]['onhold']=![];}}}}catch(_0x454a0f){logger['error'](_0x4281('0x9a'),_0x52a3de[_0x4281('0x25')],util[_0x4281('0x2a')](_0x454a0f,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff