// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
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VoiceAgentReport(_0x189830){this[_0x9884('0xb')]={};this[_0x9884('0xc')]=_0x189830['voiceQueues'];this[_0x9884('0xd')]=_0x189830[_0x9884('0xd')];this['variables']={};ami['on']('agentcalled',this[_0x9884('0xe')][_0x9884('0xf')](this));ami['on']('agentconnect',this['syncAgentConnect'][_0x9884('0xf')](this));ami['on'](_0x9884('0x10'),this[_0x9884('0x11')][_0x9884('0xf')](this));ami['on'](_0x9884('0x12'),this[_0x9884('0x13')][_0x9884('0xf')](this));ami['on'](_0x9884('0x14'),this[_0x9884('0x15')][_0x9884('0xf')](this));ami['on'](_0x9884('0x16'),this[_0x9884('0x17')]['bind'](this));ami['on'](_0x9884('0x18'),this['syncHangup'][_0x9884('0xf')](this));ami['on'](_0x9884('0x19'),this[_0x9884('0x1a')]['bind'](this));ami['on'](_0x9884('0x1b'),this['syncMusicOnHoldStop']['bind'](this));ami['on'](_0x9884('0x1c'),this[_0x9884('0x1d')][_0x9884('0xf')](this));ami['on'](_0x9884('0x1e'),this[_0x9884('0x1f')]['bind'](this));}VoiceAgentReport[_0x9884('0x20')][_0x9884('0x21')]=function(_0x44ec23,_0x532d92,_0x20985b){io['to'](_0x44ec23)[_0x9884('0x21')](_0x532d92,_0x20985b);};VoiceAgentReport[_0x9884('0x20')][_0x9884('0x22')]=function(_0x11612e){return 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if(!this[_0x9884('0xb')][_0x4f7297['uniqueid']][_0x3d35ba][_0x9884('0x10')]&&!this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x14')]){logger[_0x9884('0x23')](_0x9884('0x49'),_0x4f7297[_0x9884('0x25')],this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x26')],_0x3d35ba);this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x10')]=!![];this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x4a')]=moment()[_0x9884('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x4b')]=_0x4f7297[_0x9884('0x27')];this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x4c')]=_0x4f7297[_0x9884('0x26')];this[_0x9884('0xb')][_0x4f7297['uniqueid']][_0x3d35ba][_0x9884('0x44')]=_0x9884('0x4d');this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba][_0x9884('0x4e')]='answered_elsewhere';logger[_0x9884('0x28')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:',_0x4f7297[_0x9884('0x25')],util[_0x9884('0x2a')](this[_0x9884('0xb')][_0x4f7297[_0x9884('0x25')]][_0x3d35ba],{'showHidden':![],'depth':null}));ami[_0x9884('0x21')](_0x9884('0x4f'),this['channels'][_0x4f7297[_0x9884('0x25')]][_0x3d35ba]);}}}}}}catch(_0x2c8e7c){logger[_0x9884('0x50')](_0x9884('0x51'),_0x4f7297[_0x9884('0x25')],util['inspect'](_0x2c8e7c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')]['syncAgentRingNoAnswer']=function(_0x6454c0){try{if(this[_0x9884('0x22')](_0x6454c0)){logger[_0x9884('0x28')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x6454c0['uniqueid'],util[_0x9884('0x2a')](_0x6454c0,{'showHidden':![],'depth':null}));if(this['channels'][_0x6454c0[_0x9884('0x25')]]&&this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]]){logger['info']('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x6454c0['uniqueid'],_0x6454c0[_0x9884('0x26')],_0x6454c0['destuniqueid']);this['channels'][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]]['agentringnoanswer']=!![];this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]][_0x9884('0x4a')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]][_0x9884('0x44')]=_0x9884('0x52');this[_0x9884('0xb')][_0x6454c0['uniqueid']][_0x6454c0[_0x9884('0x27')]][_0x9884('0x4e')]='rejected';logger[_0x9884('0x28')](_0x9884('0x53'),_0x6454c0[_0x9884('0x25')],util[_0x9884('0x2a')](this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]],{'showHidden':![],'depth':null}));ami[_0x9884('0x21')](_0x9884('0x54'),this[_0x9884('0xb')][_0x6454c0[_0x9884('0x25')]][_0x6454c0[_0x9884('0x27')]]);}}}catch(_0x475fb1){logger[_0x9884('0x50')](_0x9884('0x55'),_0x6454c0[_0x9884('0x25')],util[_0x9884('0x2a')](_0x475fb1,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')][_0x9884('0x13')]=function(_0x21137f){try{if(this[_0x9884('0x22')](_0x21137f)){logger[_0x9884('0x28')](_0x9884('0x56'),_0x21137f['uniqueid'],util[_0x9884('0x2a')](_0x21137f,{'showHidden':![],'depth':null}));if(this['channels'][_0x21137f[_0x9884('0x25')]]){for(var 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this[_0x9884('0xb')][_0x21137f['uniqueid']]){if(this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x9884('0x57')](_0x36f9d7)&&!this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x10')]&&!this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7]['agentcomplete']){logger[_0x9884('0x23')](_0x9884('0x58'),_0x21137f[_0x9884('0x25')],this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x26')],_0x36f9d7);this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x10')]=!![];this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x4a')]=moment()[_0x9884('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x44')]='abandoned';this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7][_0x9884('0x4e')]='abandoned';logger[_0x9884('0x28')](_0x9884('0x59'),_0x21137f['uniqueid'],util[_0x9884('0x2a')](this[_0x9884('0xb')][_0x21137f['uniqueid']][_0x36f9d7],{'showHidden':![],'depth':null}));ami[_0x9884('0x21')]('custom:agentqueuecallerabandon',this[_0x9884('0xb')][_0x21137f[_0x9884('0x25')]][_0x36f9d7]);}}}}}catch(_0x3d7c37){logger[_0x9884('0x50')](_0x9884('0x5a'),_0x21137f[_0x9884('0x25')],util['inspect'](_0x3d7c37,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')]['syncAgentComplete']=function(_0x4556ce){try{if(this[_0x9884('0x22')](_0x4556ce)){logger[_0x9884('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x4556ce[_0x9884('0x25')],util[_0x9884('0x2a')](_0x4556ce,{'showHidden':![],'depth':null}));if(this[_0x9884('0xb')][_0x4556ce['uniqueid']]){for(var _0x439811 in this[_0x9884('0xb')][_0x4556ce['uniqueid']]){if(this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]]['hasOwnProperty'](_0x439811)){if(this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x5b')]&&!this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x14')]){logger[_0x9884('0x23')](_0x9884('0x5c'),_0x4556ce[_0x9884('0x25')],this[_0x9884('0xb')][_0x4556ce['uniqueid']][_0x439811][_0x9884('0x26')],_0x439811);this[_0x9884('0xb')][_0x4556ce['uniqueid']][_0x439811][_0x9884('0x14')]=!![];this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811]['agentcompleteAt']=moment()[_0x9884('0x2c')](_0x9884('0x2d'));this[_0x9884('0xb')][_0x4556ce['uniqueid']][_0x439811][_0x9884('0x44')]='complete';this['channels'][_0x4556ce['uniqueid']][_0x439811][_0x9884('0x4e')]=_0x4556ce['reason']==_0x9884('0x5d')?_0x9884('0x5e'):_0x4556ce[_0x9884('0x4e')];this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x5f')]=_0x4556ce[_0x9884('0x5f')];if(this[_0x9884('0xc')][_0x4556ce[_0x9884('0x2f')]]&&this['voiceQueues'][_0x4556ce[_0x9884('0x2f')]][_0x9884('0x60')]){this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x61')]=this['voiceQueues'][_0x4556ce[_0x9884('0x2f')]][_0x9884('0x62')];this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811][_0x9884('0x63')]=!![];}this[_0x9884('0xd')][_0x4556ce[_0x9884('0x45')]]=_[_0x9884('0x35')](this['agents'][_0x4556ce[_0x9884('0x45')]],[_0x9884('0x2f'),'destconnectedlinenum']);logger[_0x9884('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x4556ce[_0x9884('0x25')],util['inspect'](this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811],{'showHidden':![],'depth':null}));ami[_0x9884('0x21')]('custom:agentcomplete',this[_0x9884('0xb')][_0x4556ce['uniqueid']][_0x439811]);logger[_0x9884('0x28')](_0x9884('0x64'),_0x4556ce[_0x9884('0x25')],util[_0x9884('0x2a')](this['channels'][_0x4556ce[_0x9884('0x25')]][_0x439811],{'showHidden':![],'depth':null}));this[_0x9884('0x21')](util[_0x9884('0x2c')]('user:%s',_0x4556ce['membername']),_0x9884('0x65'),this[_0x9884('0xb')][_0x4556ce[_0x9884('0x25')]][_0x439811]);}}}}}}catch(_0x19b9df){logger[_0x9884('0x50')](_0x9884('0x66'),_0x4556ce['uniqueid'],util['inspect'](_0x19b9df,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')][_0x9884('0x17')]=function(_0x1919f7){try{if(this[_0x9884('0x22')](_0x1919f7)){logger[_0x9884('0x28')](_0x9884('0x67'),_0x1919f7[_0x9884('0x25')],util[_0x9884('0x2a')](_0x1919f7,{'showHidden':![],'depth':null}));this[_0x9884('0x68')](_0x1919f7[_0x9884('0x25')],_['keys'](_0x1919f7[_0x9884('0x69')])[0x0],_0x1919f7['value']);if(this[_0x9884('0xb')][_0x1919f7[_0x9884('0x25')]]){for(var _0x4e2c7f in this[_0x9884('0xb')][_0x1919f7[_0x9884('0x25')]]){if(this['channels'][_0x1919f7[_0x9884('0x25')]][_0x9884('0x57')](_0x4e2c7f)){logger['info']('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x1919f7[_0x9884('0x25')],_0x4e2c7f,_['keys'](_0x1919f7['variable'])[0x0],_0x1919f7[_0x9884('0x6a')]);if(_['isUndefined'](this[_0x9884('0xb')][_0x1919f7[_0x9884('0x25')]][_0x4e2c7f]['variables'])){this['channels'][_0x1919f7[_0x9884('0x25')]][_0x4e2c7f][_0x9884('0x33')]={};}this['channels'][_0x1919f7['uniqueid']][_0x4e2c7f][_0x9884('0x33')]=this['variables'][_0x1919f7['uniqueid']];}}}}}catch(_0x51e89b){logger[_0x9884('0x50')](_0x9884('0x6b'),_0x1919f7[_0x9884('0x25')],util[_0x9884('0x2a')](_0x51e89b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')][_0x9884('0x68')]=function(_0x5e9429,_0x343f9a,_0x5c1ffc){var _0x354a77=[_0x9884('0x6c'),_0x9884('0x6d'),_0x9884('0x6e'),'rtpaudioqosjitterbridged',_0x9884('0x6f'),_0x9884('0x70'),'rtpaudioqosrtt',_0x9884('0x71'),_0x9884('0x72'),_0x9884('0x73'),_0x9884('0x74'),_0x9884('0x75'),_0x9884('0x76'),_0x9884('0x77'),_0x9884('0x78'),_0x9884('0x79'),'membername','memberpenalty','memberrealtime'];if(!_[_0x9884('0x7a')](_0x343f9a)&&!_['includes'](_0x354a77,_0x343f9a)){if(_['isUndefined'](this[_0x9884('0x33')][_0x5e9429])){this[_0x9884('0x33')][_0x5e9429]={};}this[_0x9884('0x33')][_0x5e9429][_0x343f9a]=_0x5c1ffc;}};VoiceAgentReport['prototype']['syncHangup']=function(_0x16e0f9){try{if(this['isNotNull'](_0x16e0f9)){logger['debug']('[%s][voiceAgentReport][hangup]\x20event:',_0x16e0f9['uniqueid'],util['inspect'](_0x16e0f9,{'showHidden':![],'depth':null}));if(this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]]){for(var _0x528f68 in this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]]){if(this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]][_0x9884('0x57')](_0x528f68)){if(this[_0x9884('0xb')][_0x16e0f9['uniqueid']][_0x528f68][_0x9884('0x4e')]==_0x9884('0x5d')&&this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]][_0x528f68][_0x9884('0x14')]){logger[_0x9884('0x23')](_0x9884('0x7b'),_0x16e0f9[_0x9884('0x25')],_0x528f68);this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]][_0x528f68][_0x9884('0x7c')]=moment()['format'](_0x9884('0x2d'));}}}logger[_0x9884('0x28')](_0x9884('0x7d'),_0x16e0f9[_0x9884('0x25')],util[_0x9884('0x2a')](_['values'](this['channels'][_0x16e0f9[_0x9884('0x25')]]),{'showHidden':![],'depth':null}));ami[_0x9884('0x21')](_0x9884('0x7e'),_[_0x9884('0x7f')](this[_0x9884('0xb')][_0x16e0f9[_0x9884('0x25')]]));delete this['channels'][_0x16e0f9[_0x9884('0x25')]];}if(this[_0x9884('0x33')][_0x16e0f9[_0x9884('0x25')]]){delete this[_0x9884('0x33')][_0x16e0f9[_0x9884('0x25')]];}}}catch(_0x2bc444){logger[_0x9884('0x50')](_0x9884('0x80'),_0x16e0f9['uniqueid'],util['inspect'](_0x2bc444,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')]['syncAttendedTransfer']=function(_0x517497){try{if(this['isNotNull'](_0x517497)){logger[_0x9884('0x28')](_0x9884('0x81'),_0x517497[_0x9884('0x25')],util[_0x9884('0x2a')](_0x517497,{'showHidden':![],'depth':null}));if(this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]]){for(var _0x45ca52 in this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]]){if(this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x9884('0x57')](_0x45ca52)){if(_0x517497[_0x9884('0x83')]===_0x45ca52){logger[_0x9884('0x23')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x517497[_0x9884('0x25')],this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x45ca52][_0x9884('0x26')],_0x45ca52);var _0x519e85=moment();this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x45ca52][_0x9884('0x14')]=!![];this[_0x9884('0xb')][_0x517497['transfereeuniqueid']][_0x45ca52]['agentcompleteAt']=moment()[_0x9884('0x2c')](_0x9884('0x2d'));this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x45ca52][_0x9884('0x44')]='complete';this[_0x9884('0xb')][_0x517497['transfereeuniqueid']][_0x45ca52][_0x9884('0x4e')]=_0x9884('0x5d');this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]][_0x45ca52][_0x9884('0x5f')]=_0x519e85[_0x9884('0x84')](this[_0x9884('0xb')][_0x517497['transfereeuniqueid']][_0x45ca52][_0x9884('0x5b')],_0x9884('0x85'));}}}}if(this['channels'][_0x517497[_0x9884('0x86')]]){var _0x58c45f=this[_0x9884('0xb')][_0x517497[_0x9884('0x86')]];this[_0x9884('0xb')][_0x517497[_0x9884('0x86')]]=this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]];this[_0x9884('0xb')][_0x517497[_0x9884('0x82')]]=_0x58c45f;}}}catch(_0x10180e){logger[_0x9884('0x50')](_0x9884('0x87'),_0x517497['uniqueid'],util[_0x9884('0x2a')](_0x10180e,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9884('0x1f')]=function(_0x1c4950){try{if(this[_0x9884('0x22')](_0x1c4950)){logger[_0x9884('0x28')](_0x9884('0x88'),_0x1c4950[_0x9884('0x25')],util['inspect'](_0x1c4950,{'showHidden':![],'depth':null}));if(this['channels'][_0x1c4950[_0x9884('0x82')]]){for(var _0x449a67 in this['channels'][_0x1c4950[_0x9884('0x82')]]){if(this['channels'][_0x1c4950[_0x9884('0x82')]]['hasOwnProperty'](_0x449a67)){if(_0x1c4950[_0x9884('0x89')]===_0x449a67){logger['info']('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x1c4950[_0x9884('0x25')],this['channels'][_0x1c4950['transfereeuniqueid']][_0x449a67]['membername'],_0x449a67);var _0x1d0a70=moment();this[_0x9884('0xb')][_0x1c4950[_0x9884('0x82')]][_0x449a67][_0x9884('0x14')]=!![];this[_0x9884('0xb')][_0x1c4950[_0x9884('0x82')]][_0x449a67][_0x9884('0x7c')]=_0x1d0a70;this[_0x9884('0xb')][_0x1c4950['transfereeuniqueid']][_0x449a67][_0x9884('0x44')]=_0x9884('0x8a');this['channels'][_0x1c4950['transfereeuniqueid']][_0x449a67][_0x9884('0x4e')]=_0x9884('0x5d');this[_0x9884('0xb')][_0x1c4950[_0x9884('0x82')]][_0x449a67]['talktime']=_0x1d0a70[_0x9884('0x84')](this[_0x9884('0xb')][_0x1c4950['transfereeuniqueid']][_0x449a67][_0x9884('0x5b')],'seconds');}}}}}}catch(_0x4517f0){logger[_0x9884('0x50')](_0x9884('0x8b'),_0x1c4950[_0x9884('0x25')],util[_0x9884('0x2a')](_0x4517f0,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9884('0x1a')]=function(_0x46ff86){var _0x1af320='';try{if(this[_0x9884('0x22')](_0x46ff86)){logger['debug'](_0x9884('0x8c'),_0x46ff86[_0x9884('0x25')],util[_0x9884('0x2a')](_0x46ff86,{'showHidden':![],'depth':null}));if(_0x46ff86['channel']){_0x1af320=_0x46ff86[_0x9884('0x8d')][_0x9884('0x8e')](0x0,_0x46ff86[_0x9884('0x8d')][_0x9884('0x8f')]('-'));if(this[_0x9884('0xd')][_0x1af320]){logger[_0x9884('0x23')](_0x9884('0x90'),_0x46ff86[_0x9884('0x25')],_0x1af320);this[_0x9884('0xd')][_0x1af320][_0x9884('0x91')]=!![];}}}}catch(_0x2f9742){logger['error'](_0x9884('0x92'),_0x46ff86[_0x9884('0x25')],util[_0x9884('0x2a')](_0x2f9742,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9884('0x20')]['syncMusicOnHoldStop']=function(_0x571a3a){var _0x64dd61='';try{if(this[_0x9884('0x22')](_0x571a3a)){logger['debug'](_0x9884('0x93'),_0x571a3a[_0x9884('0x25')],util[_0x9884('0x2a')](_0x571a3a,{'showHidden':![],'depth':null}));if(_0x571a3a[_0x9884('0x8d')]){_0x64dd61=_0x571a3a['channel'][_0x9884('0x8e')](0x0,_0x571a3a['channel'][_0x9884('0x8f')]('-'));if(this[_0x9884('0xd')][_0x64dd61]){logger[_0x9884('0x23')](_0x9884('0x94'),_0x571a3a['uniqueid'],_0x64dd61);this[_0x9884('0xd')][_0x64dd61][_0x9884('0x91')]=![];}}}}catch(_0x361e40){logger[_0x9884('0x50')](_0x9884('0x95'),_0x571a3a[_0x9884('0x25')],util['inspect'](_0x361e40,{'showHidden':![],'depth':null}));}};module[_0x9884('0x96')]=VoiceAgentReport;
\ No newline at end of file
+var 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_0x82054e=function(_0x2ec346){while(--_0x2ec346){_0x24061a['push'](_0x24061a['shift']());}};_0x82054e(++_0x1c9f4d);}(_0xe71e,0x103));var _0xee71=function(_0x506002,_0x17ad62){_0x506002=_0x506002-0x0;var _0x5a020c=_0xe71e[_0x506002];return _0x5a020c;};'use strict';var _=require(_0xee71('0x0'));var moment=require('moment');var util=require(_0xee71('0x1'));var Redis=require(_0xee71('0x2'));var config=require(_0xee71('0x3'));var logger=require('../../../config/logger')(_0xee71('0x4'));var ami=require(_0xee71('0x5'));config[_0xee71('0x6')]=_['defaults'](config[_0xee71('0x6')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xee71('0x6')]));function VoiceAgentReport(_0x4bb99f){this['channels']={};this[_0xee71('0x7')]=_0x4bb99f['voiceQueues'];this[_0xee71('0x8')]=_0x4bb99f[_0xee71('0x8')];this['variables']={};ami['on'](_0xee71('0x9'),this[_0xee71('0xa')][_0xee71('0xb')](this));ami['on']('agentconnect',this[_0xee71('0xc')]['bind'](this));ami['on'](_0xee71('0xd'),this[_0xee71('0xe')][_0xee71('0xb')](this));ami['on'](_0xee71('0xf'),this[_0xee71('0x10')][_0xee71('0xb')](this));ami['on'](_0xee71('0x11'),this['syncAgentComplete']['bind'](this));ami['on'](_0xee71('0x12'),this['syncVarSet'][_0xee71('0xb')](this));ami['on'](_0xee71('0x13'),this['syncHangup'][_0xee71('0xb')](this));ami['on'](_0xee71('0x14'),this[_0xee71('0x15')][_0xee71('0xb')](this));ami['on'](_0xee71('0x16'),this['syncMusicOnHoldStop']['bind'](this));ami['on'](_0xee71('0x17'),this[_0xee71('0x18')][_0xee71('0xb')](this));ami['on'](_0xee71('0x19'),this[_0xee71('0x1a')][_0xee71('0xb')](this));}VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x1c')]=function(_0x7a88e2,_0x5afb12,_0x57251f){io['to'](_0x7a88e2)[_0xee71('0x1c')](_0x5afb12,_0x57251f);};VoiceAgentReport['prototype']['isNotNull']=function(_0x2ec0f8){return _0x2ec0f8!==null&&!_[_0xee71('0x1d')](_0x2ec0f8);};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xa')]=function(_0x2ba154){try{if(this[_0xee71('0x1e')](_0x2ba154)){logger[_0xee71('0x1f')](_0xee71('0x20'),_0x2ba154[_0xee71('0x21')],_0x2ba154[_0xee71('0x22')],_0x2ba154[_0xee71('0x23')]);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcalled]\x20event:',_0x2ba154[_0xee71('0x21')],util[_0xee71('0x25')](_0x2ba154,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]])){this['channels'][_0x2ba154[_0xee71('0x21')]]={};}if(_['isUndefined'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]])){this['channels'][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']]={'agentcalledAt':moment()[_0xee71('0x27')](_0xee71('0x28')),'lastevent':_0xee71('0x29'),'mandatoryDisposition':this['voiceQueues'][_0x2ba154[_0xee71('0x2a')]]?this[_0xee71('0x7')][_0x2ba154[_0xee71('0x2a')]][_0xee71('0x2b')]||![]:![],'type':this[_0xee71('0x7')][_0x2ba154[_0xee71('0x2a')]]?this[_0xee71('0x7')][_0x2ba154['queue']][_0xee71('0x2c')]||'inbound':_0xee71('0x2d'),'variables':this[_0xee71('0x2e')][_0x2ba154[_0xee71('0x21')]]};}_[_0xee71('0x2f')](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]],_['omit'](_0x2ba154,[_0xee71('0x30'),'privilege']));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x2ba154[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x31'),this[_0xee71('0x26')][_0x2ba154['uniqueid']][_0x2ba154[_0xee71('0x23')]]);logger[_0xee71('0x24')](_0xee71('0x32'),_0x2ba154['uniqueid'],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')](_0xee71('0x33'),_0x2ba154[_0xee71('0x22')]),'user:called',this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]]);}}catch(_0x49f607){logger[_0xee71('0x34')](_0xee71('0x35'),_0x2ba154[_0xee71('0x21')],util[_0xee71('0x25')](_0x49f607,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xc')]=function(_0x586474){try{if(this[_0xee71('0x1e')](_0x586474)){if(this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]]){logger['debug'](_0xee71('0x36'),_0x586474[_0xee71('0x21')],util['inspect'](_0x586474,{'showHidden':![],'depth':null}));for(var _0x16b6a1 in this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x586474['uniqueid']]['hasOwnProperty'](_0x16b6a1)){if(_0x586474[_0xee71('0x23')]===_0x16b6a1){logger[_0xee71('0x1f')](_0xee71('0x37'),_0x586474[_0xee71('0x21')],_0x586474[_0xee71('0x22')],_0x586474[_0xee71('0x23')]);this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x38')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x39')]=_0x586474['connectedlinename'];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3a')]=_0x586474['connectedlinenum'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['destchannelstate']=_0x586474['destchannelstate'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3b')]=_0x586474[_0xee71('0x3b')];this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x3c')]=_0x586474[_0xee71('0x3c')];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3d')]=_0xee71('0x3e');_[_0xee71('0x2f')](this[_0xee71('0x8')][_0x586474[_0xee71('0x3f')]],_['pick'](_0x586474,[_0xee71('0x2a'),_0xee71('0x40')]));logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:',_0x586474[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x586474['uniqueid']][_0x586474['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0xee71('0x41'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x586474[_0xee71('0x23')]]);logger[_0xee71('0x24')](_0xee71('0x42'),_0x586474[_0xee71('0x21')],util['inspect'](this['channels'][_0x586474[_0xee71('0x21')]][_0x586474['destuniqueid']],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')](_0xee71('0x33'),_0x586474[_0xee71('0x22')]),_0xee71('0x43'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x586474[_0xee71('0x23')]]);}else if(!this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0xd')]&&!this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x11')]){logger[_0xee71('0x1f')](_0xee71('0x44'),_0x586474[_0xee71('0x21')],this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['membername'],_0x16b6a1);this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0xd')]=!![];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1]['agentringnoanswerAt']=moment()['format'](_0xee71('0x28'));this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x45')]=_0x586474[_0xee71('0x23')];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x46')]=_0x586474['membername'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['lastevent']='answered_elsewhere';this['channels'][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x47')]=_0xee71('0x48');logger[_0xee71('0x24')](_0xee71('0x49'),_0x586474[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x4a'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]);}}}}}}catch(_0x35e2ba){logger['error'](_0xee71('0x4b'),_0x586474[_0xee71('0x21')],util[_0xee71('0x25')](_0x35e2ba,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xe')]=function(_0x2404e7){try{if(this[_0xee71('0x1e')](_0x2404e7)){logger[_0xee71('0x24')](_0xee71('0x4c'),_0x2404e7['uniqueid'],util[_0xee71('0x25')](_0x2404e7,{'showHidden':![],'depth':null}));if(this['channels'][_0x2404e7[_0xee71('0x21')]]&&this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]]){logger['info'](_0xee71('0x4d'),_0x2404e7[_0xee71('0x21')],_0x2404e7[_0xee71('0x22')],_0x2404e7[_0xee71('0x23')]);this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]][_0xee71('0xd')]=!![];this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7['destuniqueid']]['agentringnoanswerAt']=moment()[_0xee71('0x27')](_0xee71('0x28'));this['channels'][_0x2404e7['uniqueid']][_0x2404e7['destuniqueid']]['lastevent']=_0xee71('0x4e');this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]][_0xee71('0x47')]=_0xee71('0x4e');logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x2404e7[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]],{'showHidden':![],'depth':null}));ami['emit'](_0xee71('0x4f'),this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]]);}}}catch(_0x26c333){logger[_0xee71('0x34')](_0xee71('0x50'),_0x2404e7['uniqueid'],util[_0xee71('0x25')](_0x26c333,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x10')]=function(_0x12e696){try{if(this[_0xee71('0x1e')](_0x12e696)){logger[_0xee71('0x24')](_0xee71('0x51'),_0x12e696[_0xee71('0x21')],util[_0xee71('0x25')](_0x12e696,{'showHidden':![],'depth':null}));if(this['channels'][_0x12e696[_0xee71('0x21')]]){for(var _0x8e406d in this[_0xee71('0x26')][_0x12e696['uniqueid']]){if(this[_0xee71('0x26')][_0x12e696['uniqueid']][_0xee71('0x52')](_0x8e406d)&&!this[_0xee71('0x26')][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0xd')]&&!this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0x11')]){logger[_0xee71('0x1f')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x12e696[_0xee71('0x21')],this['channels'][_0x12e696['uniqueid']][_0x8e406d][_0xee71('0x22')],_0x8e406d);this[_0xee71('0x26')][_0x12e696['uniqueid']][_0x8e406d][_0xee71('0xd')]=!![];this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]['agentringnoanswerAt']=moment()[_0xee71('0x27')](_0xee71('0x28'));this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0x3d')]=_0xee71('0x53');this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]['reason']=_0xee71('0x53');logger[_0xee71('0x24')](_0xee71('0x54'),_0x12e696['uniqueid'],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x12e696[_0xee71('0x21')]][_0x8e406d],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x55'),this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]);}}}}}catch(_0x2b9176){logger[_0xee71('0x34')]('[%s][voiceAgentReport][queuecallerabandon]',_0x12e696[_0xee71('0x21')],util['inspect'](_0x2b9176,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x56')]=function(_0x16cc92){try{if(this[_0xee71('0x1e')](_0x16cc92)){logger[_0xee71('0x24')](_0xee71('0x57'),_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](_0x16cc92,{'showHidden':![],'depth':null}));if(this['channels'][_0x16cc92[_0xee71('0x21')]]){for(var _0x419fdc in this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0xee71('0x52')](_0x419fdc)){if(this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x38')]&&!this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x11')]){logger[_0xee71('0x1f')](_0xee71('0x58'),_0x16cc92[_0xee71('0x21')],this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x22')],_0x419fdc);this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x11')]=!![];this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x59')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x3d')]='complete';this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc][_0xee71('0x47')]=_0x16cc92[_0xee71('0x47')]==_0xee71('0x5a')?'agent':_0x16cc92[_0xee71('0x47')];this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x5b')]=_0x16cc92[_0xee71('0x5b')];if(this[_0xee71('0x7')][_0x16cc92[_0xee71('0x2a')]]&&this[_0xee71('0x7')][_0x16cc92['queue']]['acw']){this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc]['acwtime']=this[_0xee71('0x7')][_0x16cc92[_0xee71('0x2a')]][_0xee71('0x5c')];this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc]['agentacw']=!![];}this[_0xee71('0x8')][_0x16cc92[_0xee71('0x3f')]]=_[_0xee71('0x5d')](this['agents'][_0x16cc92['interface']],['queue','destconnectedlinenum']);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x5e'),this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc]);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')]('user:%s',_0x16cc92['membername']),'user:agentcomplete',this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc]);}}}}}}catch(_0x7ed7ae){logger['error']('[%s][voiceAgentReport][agentcomplete]',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](_0x7ed7ae,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x5f')]=function(_0x40e76b){try{if(this[_0xee71('0x1e')](_0x40e76b)){logger['debug'](_0xee71('0x60'),_0x40e76b[_0xee71('0x21')],util['inspect'](_0x40e76b,{'showHidden':![],'depth':null}));this[_0xee71('0x61')](_0x40e76b[_0xee71('0x21')],_[_0xee71('0x62')](_0x40e76b[_0xee71('0x63')])[0x0],_0x40e76b[_0xee71('0x64')]);if(this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]]){for(var _0x54a884 in this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]][_0xee71('0x52')](_0x54a884)){logger[_0xee71('0x1f')](_0xee71('0x65'),_0x40e76b['uniqueid'],_0x54a884,_[_0xee71('0x62')](_0x40e76b['variable'])[0x0],_0x40e76b[_0xee71('0x64')]);if(_[_0xee71('0x1d')](this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]][_0x54a884]['variables'])){this['channels'][_0x40e76b[_0xee71('0x21')]][_0x54a884][_0xee71('0x2e')]={};}this[_0xee71('0x26')][_0x40e76b['uniqueid']][_0x54a884]['variables']=this[_0xee71('0x2e')][_0x40e76b['uniqueid']];}}}}}catch(_0x3b7432){logger['error'](_0xee71('0x66'),_0x40e76b[_0xee71('0x21')],util['inspect'](_0x3b7432,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x61')]=function(_0x4b9709,_0x251c20,_0x3701de){var _0x34391e=['rtpaudioqos',_0xee71('0x67'),_0xee71('0x68'),_0xee71('0x69'),_0xee71('0x6a'),'rtpaudioqoslossbridged',_0xee71('0x6b'),_0xee71('0x6c'),_0xee71('0x6d'),_0xee71('0x6e'),_0xee71('0x6f'),_0xee71('0x70'),'membercalls',_0xee71('0x71'),'memberinterface',_0xee71('0x72'),_0xee71('0x22'),_0xee71('0x73'),_0xee71('0x74')];if(!_[_0xee71('0x75')](_0x251c20)&&!_['includes'](_0x34391e,_0x251c20)){if(_[_0xee71('0x1d')](this[_0xee71('0x2e')][_0x4b9709])){this['variables'][_0x4b9709]={};}this[_0xee71('0x2e')][_0x4b9709][_0x251c20]=_0x3701de;}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x76')]=function(_0x2fa3f0){try{if(this[_0xee71('0x1e')](_0x2fa3f0)){logger[_0xee71('0x24')](_0xee71('0x77'),_0x2fa3f0[_0xee71('0x21')],util[_0xee71('0x25')](_0x2fa3f0,{'showHidden':![],'depth':null}));if(this['channels'][_0x2fa3f0[_0xee71('0x21')]]){for(var _0x2977f1 in this[_0xee71('0x26')][_0x2fa3f0['uniqueid']]){if(this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0xee71('0x52')](_0x2977f1)){if(this['channels'][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x47')]==_0xee71('0x5a')&&this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x11')]){logger['info'](_0xee71('0x78'),_0x2fa3f0[_0xee71('0x21')],_0x2977f1);this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x59')]=moment()[_0xee71('0x27')](_0xee71('0x28'));}}}logger[_0xee71('0x24')](_0xee71('0x79'),_0x2fa3f0['uniqueid'],util['inspect'](_[_0xee71('0x7a')](this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]]),{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x7b'),_[_0xee71('0x7a')](this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]]));delete this['channels'][_0x2fa3f0['uniqueid']];}if(this[_0xee71('0x2e')][_0x2fa3f0[_0xee71('0x21')]]){delete this['variables'][_0x2fa3f0['uniqueid']];}}}catch(_0x2e68a2){logger['error']('[%s][voiceAgentReport][hangup]',_0x2fa3f0[_0xee71('0x21')],util[_0xee71('0x25')](_0x2e68a2,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x18')]=function(_0x5b3293){try{if(this['isNotNull'](_0x5b3293)){logger[_0xee71('0x24')](_0xee71('0x7c'),_0x5b3293[_0xee71('0x21')],util['inspect'](_0x5b3293,{'showHidden':![],'depth':null}));if(this['channels'][_0x5b3293[_0xee71('0x7d')]]){for(var _0x4efdec in this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]]){if(this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0xee71('0x52')](_0x4efdec)){if(_0x5b3293[_0xee71('0x7e')]===_0x4efdec){logger[_0xee71('0x1f')](_0xee71('0x7f'),_0x5b3293[_0xee71('0x21')],this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x22')],_0x4efdec);var _0x2229ef=moment();this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x11')]=!![];this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x59')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x3d')]=_0xee71('0x80');this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x47')]='transfer';this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x5b')]=_0x2229ef[_0xee71('0x81')](this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x38')],_0xee71('0x82'));}}}}if(this[_0xee71('0x26')][_0x5b3293['secondtransfereruniqueid']]){var _0x3c40ed=this['channels'][_0x5b3293[_0xee71('0x83')]];this[_0xee71('0x26')][_0x5b3293[_0xee71('0x83')]]=this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]];this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]]=_0x3c40ed;}}}catch(_0x28d314){logger[_0xee71('0x34')](_0xee71('0x84'),_0x5b3293[_0xee71('0x21')],util[_0xee71('0x25')](_0x28d314,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x1a')]=function(_0x4ce0bb){try{if(this[_0xee71('0x1e')](_0x4ce0bb)){logger[_0xee71('0x24')](_0xee71('0x85'),_0x4ce0bb[_0xee71('0x21')],util[_0xee71('0x25')](_0x4ce0bb,{'showHidden':![],'depth':null}));if(this['channels'][_0x4ce0bb[_0xee71('0x7d')]]){for(var _0x4f8c44 in this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]]){if(this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0xee71('0x52')](_0x4f8c44)){if(_0x4ce0bb[_0xee71('0x86')]===_0x4f8c44){logger[_0xee71('0x1f')](_0xee71('0x87'),_0x4ce0bb[_0xee71('0x21')],this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x22')],_0x4f8c44);var _0x3fb593=moment();this['channels'][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x11')]=!![];this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x59')]=_0x3fb593;this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x3d')]=_0xee71('0x80');this[_0xee71('0x26')][_0x4ce0bb['transfereeuniqueid']][_0x4f8c44][_0xee71('0x47')]=_0xee71('0x5a');this[_0xee71('0x26')][_0x4ce0bb['transfereeuniqueid']][_0x4f8c44][_0xee71('0x5b')]=_0x3fb593[_0xee71('0x81')](this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x38')],_0xee71('0x82'));}}}}}}catch(_0x37038e){logger[_0xee71('0x34')]('[%s][voiceAgentReport][blindtransfer]',_0x4ce0bb[_0xee71('0x21')],util[_0xee71('0x25')](_0x37038e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x15')]=function(_0x2b77b4){var _0x483dbc='';try{if(this[_0xee71('0x1e')](_0x2b77b4)){logger[_0xee71('0x24')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x2b77b4[_0xee71('0x21')],util[_0xee71('0x25')](_0x2b77b4,{'showHidden':![],'depth':null}));if(_0x2b77b4[_0xee71('0x88')]){_0x483dbc=_0x2b77b4[_0xee71('0x88')][_0xee71('0x89')](0x0,_0x2b77b4[_0xee71('0x88')]['lastIndexOf']('-'));if(this[_0xee71('0x8')][_0x483dbc]){logger[_0xee71('0x1f')](_0xee71('0x8a'),_0x2b77b4['uniqueid'],_0x483dbc);this['agents'][_0x483dbc]['onhold']=!![];}}}}catch(_0xbe7b03){logger['error'](_0xee71('0x8b'),_0x2b77b4['uniqueid'],util['inspect'](_0xbe7b03,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x8c')]=function(_0x3958b3){var _0x14d0ee='';try{if(this[_0xee71('0x1e')](_0x3958b3)){logger['debug'](_0xee71('0x8d'),_0x3958b3[_0xee71('0x21')],util['inspect'](_0x3958b3,{'showHidden':![],'depth':null}));if(_0x3958b3[_0xee71('0x88')]){_0x14d0ee=_0x3958b3[_0xee71('0x88')]['substring'](0x0,_0x3958b3[_0xee71('0x88')][_0xee71('0x8e')]('-'));if(this[_0xee71('0x8')][_0x14d0ee]){logger[_0xee71('0x1f')](_0xee71('0x8f'),_0x3958b3[_0xee71('0x21')],_0x14d0ee);this[_0xee71('0x8')][_0x14d0ee][_0xee71('0x90')]=![];}}}}catch(_0x5a0fc1){logger[_0xee71('0x34')](_0xee71('0x91'),_0x3958b3['uniqueid'],util[_0xee71('0x25')](_0x5a0fc1,{'showHidden':![],'depth':null}));}};module[_0xee71('0x92')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff