// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var 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_0x246b3c=function(_0x217e6b){while(--_0x217e6b){_0x38dcf9['push'](_0x38dcf9['shift']());}};_0x246b3c(++_0x236797);}(_0x0d0e,0x6a));var _0xe0d0=function(_0x2fb5e2,_0xc07179){_0x2fb5e2=_0x2fb5e2-0x0;var _0x9608a6=_0x0d0e[_0x2fb5e2];return _0x9608a6;};'use strict';var _=require(_0xe0d0('0x0'));var moment=require(_0xe0d0('0x1'));var util=require('util');var Redis=require(_0xe0d0('0x2'));var config=require(_0xe0d0('0x3'));var logger=require('../../../config/logger')('ami');var ami=require(_0xe0d0('0x4'));config['redis']=_[_0xe0d0('0x5')](config[_0xe0d0('0x6')],{'host':_0xe0d0('0x7'),'port':0x18eb});var io=require(_0xe0d0('0x8'))(new Redis(config['redis']));function VoiceAgentReport(_0x22efb6){this[_0xe0d0('0x9')]={};this[_0xe0d0('0xa')]=_0x22efb6[_0xe0d0('0xa')];this['agents']=_0x22efb6[_0xe0d0('0xb')];this['variables']={};ami['on'](_0xe0d0('0xc'),this['syncAgentCalled']['bind'](this));ami['on']('agentconnect',this[_0xe0d0('0xd')][_0xe0d0('0xe')](this));ami['on'](_0xe0d0('0xf'),this[_0xe0d0('0x10')][_0xe0d0('0xe')](this));ami['on'](_0xe0d0('0x11'),this[_0xe0d0('0x12')][_0xe0d0('0xe')](this));ami['on']('agentcomplete',this[_0xe0d0('0x13')][_0xe0d0('0xe')](this));ami['on'](_0xe0d0('0x14'),this[_0xe0d0('0x15')][_0xe0d0('0xe')](this));ami['on'](_0xe0d0('0x16'),this['syncHangup'][_0xe0d0('0xe')](this));ami['on'](_0xe0d0('0x17'),this[_0xe0d0('0x18')][_0xe0d0('0xe')](this));ami['on'](_0xe0d0('0x19'),this[_0xe0d0('0x1a')][_0xe0d0('0xe')](this));ami['on'](_0xe0d0('0x1b'),this[_0xe0d0('0x1c')][_0xe0d0('0xe')](this));ami['on'](_0xe0d0('0x1d'),this[_0xe0d0('0x1e')]['bind'](this));}VoiceAgentReport[_0xe0d0('0x1f')][_0xe0d0('0x20')]=function(_0x17ea2c,_0x409751,_0x17fa40){io['to'](_0x17ea2c)['emit'](_0x409751,_0x17fa40);};VoiceAgentReport[_0xe0d0('0x1f')]['isNotNull']=function(_0x30359d){return _0x30359d!==null&&!_[_0xe0d0('0x21')](_0x30359d);};VoiceAgentReport['prototype']['syncAgentCalled']=function(_0x313a82){try{if(this[_0xe0d0('0x22')](_0x313a82)){logger[_0xe0d0('0x23')](_0xe0d0('0x24'),_0x313a82[_0xe0d0('0x25')],_0x313a82[_0xe0d0('0x26')],_0x313a82['destuniqueid']);logger[_0xe0d0('0x27')](_0xe0d0('0x28'),_0x313a82[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x313a82,{'showHidden':![],'depth':null}));if(_[_0xe0d0('0x21')](this[_0xe0d0('0x9')][_0x313a82[_0xe0d0('0x25')]])){this[_0xe0d0('0x9')][_0x313a82[_0xe0d0('0x25')]]={};}if(_[_0xe0d0('0x21')](this[_0xe0d0('0x9')][_0x313a82[_0xe0d0('0x25')]][_0x313a82['destuniqueid']])){this['channels'][_0x313a82[_0xe0d0('0x25')]][_0x313a82['destuniqueid']]={'agentcalledAt':moment()[_0xe0d0('0x2a')](_0xe0d0('0x2b')),'lastevent':_0xe0d0('0x2c'),'mandatoryDisposition':this[_0xe0d0('0xa')][_0x313a82[_0xe0d0('0x2d')]]?this['voiceQueues'][_0x313a82[_0xe0d0('0x2d')]][_0xe0d0('0x2e')]||![]:![],'type':this[_0xe0d0('0xa')][_0x313a82[_0xe0d0('0x2d')]]?this[_0xe0d0('0xa')][_0x313a82[_0xe0d0('0x2d')]][_0xe0d0('0x2f')]||_0xe0d0('0x30'):'inbound','variables':this[_0xe0d0('0x31')][_0x313a82[_0xe0d0('0x25')]]};}_[_0xe0d0('0x32')](this['channels'][_0x313a82['uniqueid']][_0x313a82[_0xe0d0('0x33')]],_[_0xe0d0('0x34')](_0x313a82,['event',_0xe0d0('0x35')]));logger[_0xe0d0('0x27')](_0xe0d0('0x36'),_0x313a82[_0xe0d0('0x25')],util[_0xe0d0('0x29')](this[_0xe0d0('0x9')][_0x313a82[_0xe0d0('0x25')]][_0x313a82[_0xe0d0('0x33')]],{'showHidden':![],'depth':null}));ami[_0xe0d0('0x20')]('custom:agentcalled',this[_0xe0d0('0x9')][_0x313a82[_0xe0d0('0x25')]][_0x313a82[_0xe0d0('0x33')]]);logger[_0xe0d0('0x27')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:',_0x313a82[_0xe0d0('0x25')],util[_0xe0d0('0x29')](this['channels'][_0x313a82[_0xe0d0('0x25')]][_0x313a82[_0xe0d0('0x33')]],{'showHidden':![],'depth':null}));this[_0xe0d0('0x20')](util[_0xe0d0('0x2a')](_0xe0d0('0x37'),_0x313a82[_0xe0d0('0x26')]),_0xe0d0('0x38'),this[_0xe0d0('0x9')][_0x313a82[_0xe0d0('0x25')]][_0x313a82[_0xe0d0('0x33')]]);}}catch(_0xde71b7){logger['error'](_0xe0d0('0x39'),_0x313a82[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0xde71b7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d0('0x1f')][_0xe0d0('0xd')]=function(_0x3a651e){try{if(this[_0xe0d0('0x22')](_0x3a651e)){if(this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]]){logger[_0xe0d0('0x27')](_0xe0d0('0x3a'),_0x3a651e['uniqueid'],util[_0xe0d0('0x29')](_0x3a651e,{'showHidden':![],'depth':null}));for(var _0x4894c8 in this['channels'][_0x3a651e['uniqueid']]){if(this['channels'][_0x3a651e[_0xe0d0('0x25')]]['hasOwnProperty'](_0x4894c8)){if(_0x3a651e[_0xe0d0('0x33')]===_0x4894c8){logger[_0xe0d0('0x23')](_0xe0d0('0x3b'),_0x3a651e['uniqueid'],_0x3a651e[_0xe0d0('0x26')],_0x3a651e['destuniqueid']);this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0x3c')]=moment()[_0xe0d0('0x2a')](_0xe0d0('0x2b'));this[_0xe0d0('0x9')][_0x3a651e['uniqueid']][_0x4894c8]['connectedlinename']=_0x3a651e[_0xe0d0('0x3d')];this[_0xe0d0('0x9')][_0x3a651e['uniqueid']][_0x4894c8][_0xe0d0('0x3e')]=_0x3a651e[_0xe0d0('0x3e')];this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0x3f')]=_0x3a651e['destchannelstate'];this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8]['destchannelstatedesc']=_0x3a651e['destchannelstatedesc'];this[_0xe0d0('0x9')][_0x3a651e['uniqueid']][_0x4894c8]['holdtime']=_0x3a651e[_0xe0d0('0x40')];this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0x41')]='connect';_[_0xe0d0('0x32')](this[_0xe0d0('0xb')][_0x3a651e['interface']],_[_0xe0d0('0x42')](_0x3a651e,[_0xe0d0('0x2d'),_0xe0d0('0x43')]));logger['debug'](_0xe0d0('0x44'),_0x3a651e[_0xe0d0('0x25')],util[_0xe0d0('0x29')](this[_0xe0d0('0x9')][_0x3a651e['uniqueid']][_0x3a651e['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0xe0d0('0x45'),this[_0xe0d0('0x9')][_0x3a651e['uniqueid']][_0x3a651e['destuniqueid']]);logger[_0xe0d0('0x27')](_0xe0d0('0x46'),_0x3a651e[_0xe0d0('0x25')],util[_0xe0d0('0x29')](this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x3a651e[_0xe0d0('0x33')]],{'showHidden':![],'depth':null}));this[_0xe0d0('0x20')](util['format']('user:%s',_0x3a651e[_0xe0d0('0x26')]),_0xe0d0('0x47'),this['channels'][_0x3a651e[_0xe0d0('0x25')]][_0x3a651e[_0xe0d0('0x33')]]);}else if(!this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0xf')]&&!this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0x48')]){logger['info'](_0xe0d0('0x49'),_0x3a651e[_0xe0d0('0x25')],this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0x26')],_0x4894c8);this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0xf')]=!![];this[_0xe0d0('0x9')][_0x3a651e['uniqueid']][_0x4894c8][_0xe0d0('0x4a')]=moment()[_0xe0d0('0x2a')](_0xe0d0('0x2b'));this['channels'][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0x4b')]=_0x3a651e[_0xe0d0('0x33')];this['channels'][_0x3a651e['uniqueid']][_0x4894c8][_0xe0d0('0x4c')]=_0x3a651e[_0xe0d0('0x26')];this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0x41')]=_0xe0d0('0x4d');this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8][_0xe0d0('0x4e')]='answered_elsewhere';logger[_0xe0d0('0x27')](_0xe0d0('0x4f'),_0x3a651e[_0xe0d0('0x25')],util['inspect'](this['channels'][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8],{'showHidden':![],'depth':null}));ami[_0xe0d0('0x20')](_0xe0d0('0x50'),this[_0xe0d0('0x9')][_0x3a651e[_0xe0d0('0x25')]][_0x4894c8]);}}}}}}catch(_0x591672){logger[_0xe0d0('0x51')]('[%s][voiceAgentReport][agentconnect]',_0x3a651e['uniqueid'],util[_0xe0d0('0x29')](_0x591672,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d0('0x1f')][_0xe0d0('0x10')]=function(_0x3c6444){try{if(this[_0xe0d0('0x22')](_0x3c6444)){logger['debug'](_0xe0d0('0x52'),_0x3c6444[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x3c6444,{'showHidden':![],'depth':null}));if(this['channels'][_0x3c6444['uniqueid']]&&this[_0xe0d0('0x9')][_0x3c6444[_0xe0d0('0x25')]][_0x3c6444[_0xe0d0('0x33')]]){logger[_0xe0d0('0x23')](_0xe0d0('0x53'),_0x3c6444[_0xe0d0('0x25')],_0x3c6444[_0xe0d0('0x26')],_0x3c6444[_0xe0d0('0x33')]);this[_0xe0d0('0x9')][_0x3c6444[_0xe0d0('0x25')]][_0x3c6444[_0xe0d0('0x33')]][_0xe0d0('0xf')]=!![];this[_0xe0d0('0x9')][_0x3c6444['uniqueid']][_0x3c6444[_0xe0d0('0x33')]]['agentringnoanswerAt']=moment()['format'](_0xe0d0('0x2b'));this[_0xe0d0('0x9')][_0x3c6444['uniqueid']][_0x3c6444[_0xe0d0('0x33')]][_0xe0d0('0x41')]=_0xe0d0('0x54');this[_0xe0d0('0x9')][_0x3c6444[_0xe0d0('0x25')]][_0x3c6444[_0xe0d0('0x33')]][_0xe0d0('0x4e')]=_0xe0d0('0x54');logger[_0xe0d0('0x27')](_0xe0d0('0x55'),_0x3c6444[_0xe0d0('0x25')],util['inspect'](this['channels'][_0x3c6444['uniqueid']][_0x3c6444['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0xe0d0('0x20')](_0xe0d0('0x56'),this[_0xe0d0('0x9')][_0x3c6444[_0xe0d0('0x25')]][_0x3c6444[_0xe0d0('0x33')]]);}}}catch(_0xc608dc){logger[_0xe0d0('0x51')](_0xe0d0('0x57'),_0x3c6444[_0xe0d0('0x25')],util['inspect'](_0xc608dc,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xe0d0('0x12')]=function(_0x50b858){try{if(this[_0xe0d0('0x22')](_0x50b858)){logger[_0xe0d0('0x27')](_0xe0d0('0x58'),_0x50b858[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x50b858,{'showHidden':![],'depth':null}));if(this[_0xe0d0('0x9')][_0x50b858[_0xe0d0('0x25')]]){for(var _0x2ef7f4 in this['channels'][_0x50b858[_0xe0d0('0x25')]]){if(this[_0xe0d0('0x9')][_0x50b858['uniqueid']][_0xe0d0('0x59')](_0x2ef7f4)&&!this[_0xe0d0('0x9')][_0x50b858[_0xe0d0('0x25')]][_0x2ef7f4][_0xe0d0('0xf')]&&!this[_0xe0d0('0x9')][_0x50b858[_0xe0d0('0x25')]][_0x2ef7f4][_0xe0d0('0x48')]){logger[_0xe0d0('0x23')](_0xe0d0('0x5a'),_0x50b858[_0xe0d0('0x25')],this[_0xe0d0('0x9')][_0x50b858[_0xe0d0('0x25')]][_0x2ef7f4]['membername'],_0x2ef7f4);this['channels'][_0x50b858[_0xe0d0('0x25')]][_0x2ef7f4][_0xe0d0('0xf')]=!![];this['channels'][_0x50b858[_0xe0d0('0x25')]][_0x2ef7f4][_0xe0d0('0x4a')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0xe0d0('0x9')][_0x50b858[_0xe0d0('0x25')]][_0x2ef7f4][_0xe0d0('0x41')]=_0xe0d0('0x5b');this[_0xe0d0('0x9')][_0x50b858[_0xe0d0('0x25')]][_0x2ef7f4]['reason']=_0xe0d0('0x5b');logger[_0xe0d0('0x27')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x50b858[_0xe0d0('0x25')],util[_0xe0d0('0x29')](this['channels'][_0x50b858[_0xe0d0('0x25')]][_0x2ef7f4],{'showHidden':![],'depth':null}));ami['emit'](_0xe0d0('0x5c'),this[_0xe0d0('0x9')][_0x50b858[_0xe0d0('0x25')]][_0x2ef7f4]);}}}}}catch(_0x2653d6){logger[_0xe0d0('0x51')](_0xe0d0('0x5d'),_0x50b858['uniqueid'],util['inspect'](_0x2653d6,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d0('0x1f')]['syncAgentComplete']=function(_0xeb9fe5){try{if(this[_0xe0d0('0x22')](_0xeb9fe5)){logger[_0xe0d0('0x27')](_0xe0d0('0x5e'),_0xeb9fe5[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0xeb9fe5,{'showHidden':![],'depth':null}));if(this[_0xe0d0('0x9')][_0xeb9fe5[_0xe0d0('0x25')]]){for(var _0x490e8e in this[_0xe0d0('0x9')][_0xeb9fe5[_0xe0d0('0x25')]]){if(this['channels'][_0xeb9fe5[_0xe0d0('0x25')]][_0xe0d0('0x59')](_0x490e8e)){if(this[_0xe0d0('0x9')][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e][_0xe0d0('0x3c')]&&!this[_0xe0d0('0x9')][_0xeb9fe5['uniqueid']][_0x490e8e][_0xe0d0('0x48')]){logger[_0xe0d0('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0xeb9fe5[_0xe0d0('0x25')],this['channels'][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e][_0xe0d0('0x26')],_0x490e8e);this[_0xe0d0('0x9')][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e][_0xe0d0('0x48')]=!![];this[_0xe0d0('0x9')][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e][_0xe0d0('0x5f')]=moment()[_0xe0d0('0x2a')](_0xe0d0('0x2b'));this[_0xe0d0('0x9')][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e]['lastevent']='complete';this['channels'][_0xeb9fe5['uniqueid']][_0x490e8e][_0xe0d0('0x4e')]=_0xeb9fe5[_0xe0d0('0x4e')]==_0xe0d0('0x60')?'agent':_0xeb9fe5[_0xe0d0('0x4e')];this['channels'][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e]['talktime']=_0xeb9fe5['talktime'];if(this[_0xe0d0('0xa')][_0xeb9fe5[_0xe0d0('0x2d')]]&&this[_0xe0d0('0xa')][_0xeb9fe5[_0xe0d0('0x2d')]][_0xe0d0('0x61')]){this['channels'][_0xeb9fe5['uniqueid']][_0x490e8e][_0xe0d0('0x62')]=this['voiceQueues'][_0xeb9fe5[_0xe0d0('0x2d')]][_0xe0d0('0x63')];this[_0xe0d0('0x9')][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e][_0xe0d0('0x64')]=!![];}this[_0xe0d0('0xb')][_0xeb9fe5[_0xe0d0('0x65')]]=_[_0xe0d0('0x34')](this['agents'][_0xeb9fe5[_0xe0d0('0x65')]],['queue','destconnectedlinenum']);logger[_0xe0d0('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0xeb9fe5[_0xe0d0('0x25')],util[_0xe0d0('0x29')](this['channels'][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e],{'showHidden':![],'depth':null}));ami[_0xe0d0('0x20')]('custom:agentcomplete',this[_0xe0d0('0x9')][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e]);logger[_0xe0d0('0x27')](_0xe0d0('0x66'),_0xeb9fe5[_0xe0d0('0x25')],util['inspect'](this['channels'][_0xeb9fe5['uniqueid']][_0x490e8e],{'showHidden':![],'depth':null}));this['emit'](util[_0xe0d0('0x2a')]('user:%s',_0xeb9fe5['membername']),_0xe0d0('0x67'),this[_0xe0d0('0x9')][_0xeb9fe5[_0xe0d0('0x25')]][_0x490e8e]);}}}}}}catch(_0x5c5839){logger[_0xe0d0('0x51')](_0xe0d0('0x68'),_0xeb9fe5[_0xe0d0('0x25')],util['inspect'](_0x5c5839,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d0('0x1f')]['syncVarSet']=function(_0x2ccfab){try{if(this[_0xe0d0('0x22')](_0x2ccfab)){logger[_0xe0d0('0x27')](_0xe0d0('0x69'),_0x2ccfab[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x2ccfab,{'showHidden':![],'depth':null}));this['addVariable'](_0x2ccfab[_0xe0d0('0x25')],_[_0xe0d0('0x6a')](_0x2ccfab[_0xe0d0('0x6b')])[0x0],_0x2ccfab[_0xe0d0('0x6c')]);if(this[_0xe0d0('0x9')][_0x2ccfab[_0xe0d0('0x25')]]){for(var _0x334f66 in this[_0xe0d0('0x9')][_0x2ccfab[_0xe0d0('0x25')]]){if(this[_0xe0d0('0x9')][_0x2ccfab[_0xe0d0('0x25')]]['hasOwnProperty'](_0x334f66)){logger[_0xe0d0('0x23')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x2ccfab[_0xe0d0('0x25')],_0x334f66,_['keys'](_0x2ccfab[_0xe0d0('0x6b')])[0x0],_0x2ccfab[_0xe0d0('0x6c')]);if(_[_0xe0d0('0x21')](this[_0xe0d0('0x9')][_0x2ccfab[_0xe0d0('0x25')]][_0x334f66][_0xe0d0('0x31')])){this['channels'][_0x2ccfab['uniqueid']][_0x334f66][_0xe0d0('0x31')]={};}this[_0xe0d0('0x9')][_0x2ccfab[_0xe0d0('0x25')]][_0x334f66][_0xe0d0('0x31')]=this[_0xe0d0('0x31')][_0x2ccfab['uniqueid']];}}}}}catch(_0x449451){logger['error'](_0xe0d0('0x6d'),_0x2ccfab['uniqueid'],util['inspect'](_0x449451,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d0('0x1f')][_0xe0d0('0x6e')]=function(_0x43596e,_0xc691d1,_0x3c879a){var _0x589e5a=[_0xe0d0('0x6f'),'rtpaudioqosbridged',_0xe0d0('0x70'),_0xe0d0('0x71'),_0xe0d0('0x72'),_0xe0d0('0x73'),_0xe0d0('0x74'),_0xe0d0('0x75'),_0xe0d0('0x76'),'sipuri','bridgepeer',_0xe0d0('0x77'),_0xe0d0('0x78'),_0xe0d0('0x79'),_0xe0d0('0x7a'),'memberlastcall',_0xe0d0('0x26'),_0xe0d0('0x7b'),_0xe0d0('0x7c')];if(!_[_0xe0d0('0x7d')](_0xc691d1)&&!_['includes'](_0x589e5a,_0xc691d1)){if(_[_0xe0d0('0x21')](this[_0xe0d0('0x31')][_0x43596e])){this['variables'][_0x43596e]={};}this[_0xe0d0('0x31')][_0x43596e][_0xc691d1]=_0x3c879a;}};VoiceAgentReport[_0xe0d0('0x1f')][_0xe0d0('0x7e')]=function(_0x47749e){try{if(this[_0xe0d0('0x22')](_0x47749e)){logger['debug'](_0xe0d0('0x7f'),_0x47749e[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x47749e,{'showHidden':![],'depth':null}));if(this[_0xe0d0('0x9')][_0x47749e[_0xe0d0('0x25')]]){for(var _0x5b53d5 in this[_0xe0d0('0x9')][_0x47749e[_0xe0d0('0x25')]]){if(this[_0xe0d0('0x9')][_0x47749e[_0xe0d0('0x25')]]['hasOwnProperty'](_0x5b53d5)){if(this[_0xe0d0('0x9')][_0x47749e[_0xe0d0('0x25')]][_0x5b53d5]['reason']=='transfer'&&this[_0xe0d0('0x9')][_0x47749e[_0xe0d0('0x25')]][_0x5b53d5]['agentcomplete']){logger[_0xe0d0('0x23')](_0xe0d0('0x80'),_0x47749e[_0xe0d0('0x25')],_0x5b53d5);this[_0xe0d0('0x9')][_0x47749e[_0xe0d0('0x25')]][_0x5b53d5][_0xe0d0('0x5f')]=moment()['format'](_0xe0d0('0x2b'));}}}logger['debug'](_0xe0d0('0x81'),_0x47749e[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_[_0xe0d0('0x82')](this[_0xe0d0('0x9')][_0x47749e[_0xe0d0('0x25')]]),{'showHidden':![],'depth':null}));ami[_0xe0d0('0x20')](_0xe0d0('0x83'),_[_0xe0d0('0x82')](this['channels'][_0x47749e['uniqueid']]));delete this[_0xe0d0('0x9')][_0x47749e[_0xe0d0('0x25')]];}if(this[_0xe0d0('0x31')][_0x47749e[_0xe0d0('0x25')]]){delete this[_0xe0d0('0x31')][_0x47749e['uniqueid']];}}}catch(_0x380206){logger[_0xe0d0('0x51')]('[%s][voiceAgentReport][hangup]',_0x47749e[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x380206,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xe0d0('0x1c')]=function(_0x5e46b9){try{if(this[_0xe0d0('0x22')](_0x5e46b9)){logger[_0xe0d0('0x27')](_0xe0d0('0x84'),_0x5e46b9[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x5e46b9,{'showHidden':![],'depth':null}));if(this[_0xe0d0('0x9')][_0x5e46b9[_0xe0d0('0x85')]]){for(var _0x81be41 in this[_0xe0d0('0x9')][_0x5e46b9['transfereeuniqueid']]){if(this[_0xe0d0('0x9')][_0x5e46b9[_0xe0d0('0x85')]][_0xe0d0('0x59')](_0x81be41)){if(_0x5e46b9[_0xe0d0('0x86')]===_0x81be41){logger[_0xe0d0('0x23')](_0xe0d0('0x87'),_0x5e46b9['uniqueid'],this[_0xe0d0('0x9')][_0x5e46b9[_0xe0d0('0x85')]][_0x81be41][_0xe0d0('0x26')],_0x81be41);var _0x1dc3b1=moment();this[_0xe0d0('0x9')][_0x5e46b9[_0xe0d0('0x85')]][_0x81be41][_0xe0d0('0x48')]=!![];this[_0xe0d0('0x9')][_0x5e46b9[_0xe0d0('0x85')]][_0x81be41]['agentcompleteAt']=moment()[_0xe0d0('0x2a')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x5e46b9['transfereeuniqueid']][_0x81be41][_0xe0d0('0x41')]=_0xe0d0('0x88');this[_0xe0d0('0x9')][_0x5e46b9['transfereeuniqueid']][_0x81be41][_0xe0d0('0x4e')]='transfer';this[_0xe0d0('0x9')][_0x5e46b9[_0xe0d0('0x85')]][_0x81be41][_0xe0d0('0x89')]=_0x1dc3b1[_0xe0d0('0x8a')](this['channels'][_0x5e46b9[_0xe0d0('0x85')]][_0x81be41][_0xe0d0('0x3c')],_0xe0d0('0x8b'));}}}}if(this['channels'][_0x5e46b9[_0xe0d0('0x8c')]]){var _0x483138=this[_0xe0d0('0x9')][_0x5e46b9[_0xe0d0('0x8c')]];this[_0xe0d0('0x9')][_0x5e46b9['secondtransfereruniqueid']]=this[_0xe0d0('0x9')][_0x5e46b9[_0xe0d0('0x85')]];this['channels'][_0x5e46b9[_0xe0d0('0x85')]]=_0x483138;}}}catch(_0x5b1572){logger[_0xe0d0('0x51')]('[%s][voiceAgentReport][attendedtransfer]',_0x5e46b9['uniqueid'],util['inspect'](_0x5b1572,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d0('0x1f')]['syncBlindTransfer']=function(_0x4eb696){try{if(this['isNotNull'](_0x4eb696)){logger[_0xe0d0('0x27')](_0xe0d0('0x8d'),_0x4eb696[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x4eb696,{'showHidden':![],'depth':null}));if(this['channels'][_0x4eb696[_0xe0d0('0x85')]]){for(var _0x3e26bf in this[_0xe0d0('0x9')][_0x4eb696['transfereeuniqueid']]){if(this[_0xe0d0('0x9')][_0x4eb696[_0xe0d0('0x85')]]['hasOwnProperty'](_0x3e26bf)){if(_0x4eb696[_0xe0d0('0x8e')]===_0x3e26bf){logger[_0xe0d0('0x23')](_0xe0d0('0x8f'),_0x4eb696[_0xe0d0('0x25')],this[_0xe0d0('0x9')][_0x4eb696[_0xe0d0('0x85')]][_0x3e26bf][_0xe0d0('0x26')],_0x3e26bf);var _0x1a4548=moment();this[_0xe0d0('0x9')][_0x4eb696[_0xe0d0('0x85')]][_0x3e26bf][_0xe0d0('0x48')]=!![];this[_0xe0d0('0x9')][_0x4eb696[_0xe0d0('0x85')]][_0x3e26bf][_0xe0d0('0x5f')]=_0x1a4548;this['channels'][_0x4eb696['transfereeuniqueid']][_0x3e26bf][_0xe0d0('0x41')]=_0xe0d0('0x88');this[_0xe0d0('0x9')][_0x4eb696[_0xe0d0('0x85')]][_0x3e26bf]['reason']='transfer';this[_0xe0d0('0x9')][_0x4eb696[_0xe0d0('0x85')]][_0x3e26bf][_0xe0d0('0x89')]=_0x1a4548['diff'](this[_0xe0d0('0x9')][_0x4eb696['transfereeuniqueid']][_0x3e26bf]['agentconnectAt'],_0xe0d0('0x8b'));}}}}}}catch(_0x4f9aad){logger[_0xe0d0('0x51')](_0xe0d0('0x90'),_0x4eb696[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x4f9aad,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xe0d0('0x1f')]['syncMusicOnHoldStart']=function(_0x552e34){var _0xb6c073='';try{if(this[_0xe0d0('0x22')](_0x552e34)){logger[_0xe0d0('0x27')](_0xe0d0('0x91'),_0x552e34[_0xe0d0('0x25')],util['inspect'](_0x552e34,{'showHidden':![],'depth':null}));if(_0x552e34[_0xe0d0('0x92')]){_0xb6c073=_0x552e34[_0xe0d0('0x92')][_0xe0d0('0x93')](0x0,_0x552e34['channel'][_0xe0d0('0x94')]('-'));if(this[_0xe0d0('0xb')][_0xb6c073]){logger[_0xe0d0('0x23')](_0xe0d0('0x95'),_0x552e34['uniqueid'],_0xb6c073);this[_0xe0d0('0xb')][_0xb6c073][_0xe0d0('0x96')]=!![];}}}}catch(_0x108973){logger['error'](_0xe0d0('0x97'),_0x552e34[_0xe0d0('0x25')],util['inspect'](_0x108973,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xe0d0('0x1a')]=function(_0x2e061d){var _0x307630='';try{if(this[_0xe0d0('0x22')](_0x2e061d)){logger[_0xe0d0('0x27')](_0xe0d0('0x98'),_0x2e061d[_0xe0d0('0x25')],util['inspect'](_0x2e061d,{'showHidden':![],'depth':null}));if(_0x2e061d[_0xe0d0('0x92')]){_0x307630=_0x2e061d[_0xe0d0('0x92')][_0xe0d0('0x93')](0x0,_0x2e061d[_0xe0d0('0x92')][_0xe0d0('0x94')]('-'));if(this['agents'][_0x307630]){logger[_0xe0d0('0x23')](_0xe0d0('0x99'),_0x2e061d[_0xe0d0('0x25')],_0x307630);this[_0xe0d0('0xb')][_0x307630][_0xe0d0('0x96')]=![];}}}}catch(_0x430074){logger[_0xe0d0('0x51')]('[%s][voiceAgentReport][musiconholdstop]',_0x2e061d[_0xe0d0('0x25')],util[_0xe0d0('0x29')](_0x430074,{'showHidden':![],'depth':null}));}};module[_0xe0d0('0x9a')]=VoiceAgentReport;
\ No newline at end of file
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_0x82054e=function(_0x2ec346){while(--_0x2ec346){_0x24061a['push'](_0x24061a['shift']());}};_0x82054e(++_0x1c9f4d);}(_0xe71e,0x103));var _0xee71=function(_0x506002,_0x17ad62){_0x506002=_0x506002-0x0;var _0x5a020c=_0xe71e[_0x506002];return _0x5a020c;};'use strict';var _=require(_0xee71('0x0'));var moment=require('moment');var util=require(_0xee71('0x1'));var Redis=require(_0xee71('0x2'));var config=require(_0xee71('0x3'));var logger=require('../../../config/logger')(_0xee71('0x4'));var ami=require(_0xee71('0x5'));config[_0xee71('0x6')]=_['defaults'](config[_0xee71('0x6')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xee71('0x6')]));function VoiceAgentReport(_0x4bb99f){this['channels']={};this[_0xee71('0x7')]=_0x4bb99f['voiceQueues'];this[_0xee71('0x8')]=_0x4bb99f[_0xee71('0x8')];this['variables']={};ami['on'](_0xee71('0x9'),this[_0xee71('0xa')][_0xee71('0xb')](this));ami['on']('agentconnect',this[_0xee71('0xc')]['bind'](this));ami['on'](_0xee71('0xd'),this[_0xee71('0xe')][_0xee71('0xb')](this));ami['on'](_0xee71('0xf'),this[_0xee71('0x10')][_0xee71('0xb')](this));ami['on'](_0xee71('0x11'),this['syncAgentComplete']['bind'](this));ami['on'](_0xee71('0x12'),this['syncVarSet'][_0xee71('0xb')](this));ami['on'](_0xee71('0x13'),this['syncHangup'][_0xee71('0xb')](this));ami['on'](_0xee71('0x14'),this[_0xee71('0x15')][_0xee71('0xb')](this));ami['on'](_0xee71('0x16'),this['syncMusicOnHoldStop']['bind'](this));ami['on'](_0xee71('0x17'),this[_0xee71('0x18')][_0xee71('0xb')](this));ami['on'](_0xee71('0x19'),this[_0xee71('0x1a')][_0xee71('0xb')](this));}VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x1c')]=function(_0x7a88e2,_0x5afb12,_0x57251f){io['to'](_0x7a88e2)[_0xee71('0x1c')](_0x5afb12,_0x57251f);};VoiceAgentReport['prototype']['isNotNull']=function(_0x2ec0f8){return _0x2ec0f8!==null&&!_[_0xee71('0x1d')](_0x2ec0f8);};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xa')]=function(_0x2ba154){try{if(this[_0xee71('0x1e')](_0x2ba154)){logger[_0xee71('0x1f')](_0xee71('0x20'),_0x2ba154[_0xee71('0x21')],_0x2ba154[_0xee71('0x22')],_0x2ba154[_0xee71('0x23')]);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcalled]\x20event:',_0x2ba154[_0xee71('0x21')],util[_0xee71('0x25')](_0x2ba154,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]])){this['channels'][_0x2ba154[_0xee71('0x21')]]={};}if(_['isUndefined'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]])){this['channels'][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']]={'agentcalledAt':moment()[_0xee71('0x27')](_0xee71('0x28')),'lastevent':_0xee71('0x29'),'mandatoryDisposition':this['voiceQueues'][_0x2ba154[_0xee71('0x2a')]]?this[_0xee71('0x7')][_0x2ba154[_0xee71('0x2a')]][_0xee71('0x2b')]||![]:![],'type':this[_0xee71('0x7')][_0x2ba154[_0xee71('0x2a')]]?this[_0xee71('0x7')][_0x2ba154['queue']][_0xee71('0x2c')]||'inbound':_0xee71('0x2d'),'variables':this[_0xee71('0x2e')][_0x2ba154[_0xee71('0x21')]]};}_[_0xee71('0x2f')](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]],_['omit'](_0x2ba154,[_0xee71('0x30'),'privilege']));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x2ba154[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x31'),this[_0xee71('0x26')][_0x2ba154['uniqueid']][_0x2ba154[_0xee71('0x23')]]);logger[_0xee71('0x24')](_0xee71('0x32'),_0x2ba154['uniqueid'],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')](_0xee71('0x33'),_0x2ba154[_0xee71('0x22')]),'user:called',this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]]);}}catch(_0x49f607){logger[_0xee71('0x34')](_0xee71('0x35'),_0x2ba154[_0xee71('0x21')],util[_0xee71('0x25')](_0x49f607,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xc')]=function(_0x586474){try{if(this[_0xee71('0x1e')](_0x586474)){if(this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]]){logger['debug'](_0xee71('0x36'),_0x586474[_0xee71('0x21')],util['inspect'](_0x586474,{'showHidden':![],'depth':null}));for(var _0x16b6a1 in this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x586474['uniqueid']]['hasOwnProperty'](_0x16b6a1)){if(_0x586474[_0xee71('0x23')]===_0x16b6a1){logger[_0xee71('0x1f')](_0xee71('0x37'),_0x586474[_0xee71('0x21')],_0x586474[_0xee71('0x22')],_0x586474[_0xee71('0x23')]);this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x38')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x39')]=_0x586474['connectedlinename'];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3a')]=_0x586474['connectedlinenum'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['destchannelstate']=_0x586474['destchannelstate'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3b')]=_0x586474[_0xee71('0x3b')];this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x3c')]=_0x586474[_0xee71('0x3c')];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3d')]=_0xee71('0x3e');_[_0xee71('0x2f')](this[_0xee71('0x8')][_0x586474[_0xee71('0x3f')]],_['pick'](_0x586474,[_0xee71('0x2a'),_0xee71('0x40')]));logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:',_0x586474[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x586474['uniqueid']][_0x586474['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0xee71('0x41'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x586474[_0xee71('0x23')]]);logger[_0xee71('0x24')](_0xee71('0x42'),_0x586474[_0xee71('0x21')],util['inspect'](this['channels'][_0x586474[_0xee71('0x21')]][_0x586474['destuniqueid']],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')](_0xee71('0x33'),_0x586474[_0xee71('0x22')]),_0xee71('0x43'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x586474[_0xee71('0x23')]]);}else if(!this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0xd')]&&!this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x11')]){logger[_0xee71('0x1f')](_0xee71('0x44'),_0x586474[_0xee71('0x21')],this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['membername'],_0x16b6a1);this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0xd')]=!![];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1]['agentringnoanswerAt']=moment()['format'](_0xee71('0x28'));this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x45')]=_0x586474[_0xee71('0x23')];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x46')]=_0x586474['membername'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['lastevent']='answered_elsewhere';this['channels'][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x47')]=_0xee71('0x48');logger[_0xee71('0x24')](_0xee71('0x49'),_0x586474[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x4a'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]);}}}}}}catch(_0x35e2ba){logger['error'](_0xee71('0x4b'),_0x586474[_0xee71('0x21')],util[_0xee71('0x25')](_0x35e2ba,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xe')]=function(_0x2404e7){try{if(this[_0xee71('0x1e')](_0x2404e7)){logger[_0xee71('0x24')](_0xee71('0x4c'),_0x2404e7['uniqueid'],util[_0xee71('0x25')](_0x2404e7,{'showHidden':![],'depth':null}));if(this['channels'][_0x2404e7[_0xee71('0x21')]]&&this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]]){logger['info'](_0xee71('0x4d'),_0x2404e7[_0xee71('0x21')],_0x2404e7[_0xee71('0x22')],_0x2404e7[_0xee71('0x23')]);this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]][_0xee71('0xd')]=!![];this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7['destuniqueid']]['agentringnoanswerAt']=moment()[_0xee71('0x27')](_0xee71('0x28'));this['channels'][_0x2404e7['uniqueid']][_0x2404e7['destuniqueid']]['lastevent']=_0xee71('0x4e');this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]][_0xee71('0x47')]=_0xee71('0x4e');logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x2404e7[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]],{'showHidden':![],'depth':null}));ami['emit'](_0xee71('0x4f'),this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]]);}}}catch(_0x26c333){logger[_0xee71('0x34')](_0xee71('0x50'),_0x2404e7['uniqueid'],util[_0xee71('0x25')](_0x26c333,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x10')]=function(_0x12e696){try{if(this[_0xee71('0x1e')](_0x12e696)){logger[_0xee71('0x24')](_0xee71('0x51'),_0x12e696[_0xee71('0x21')],util[_0xee71('0x25')](_0x12e696,{'showHidden':![],'depth':null}));if(this['channels'][_0x12e696[_0xee71('0x21')]]){for(var _0x8e406d in this[_0xee71('0x26')][_0x12e696['uniqueid']]){if(this[_0xee71('0x26')][_0x12e696['uniqueid']][_0xee71('0x52')](_0x8e406d)&&!this[_0xee71('0x26')][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0xd')]&&!this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0x11')]){logger[_0xee71('0x1f')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x12e696[_0xee71('0x21')],this['channels'][_0x12e696['uniqueid']][_0x8e406d][_0xee71('0x22')],_0x8e406d);this[_0xee71('0x26')][_0x12e696['uniqueid']][_0x8e406d][_0xee71('0xd')]=!![];this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]['agentringnoanswerAt']=moment()[_0xee71('0x27')](_0xee71('0x28'));this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0x3d')]=_0xee71('0x53');this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]['reason']=_0xee71('0x53');logger[_0xee71('0x24')](_0xee71('0x54'),_0x12e696['uniqueid'],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x12e696[_0xee71('0x21')]][_0x8e406d],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x55'),this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]);}}}}}catch(_0x2b9176){logger[_0xee71('0x34')]('[%s][voiceAgentReport][queuecallerabandon]',_0x12e696[_0xee71('0x21')],util['inspect'](_0x2b9176,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x56')]=function(_0x16cc92){try{if(this[_0xee71('0x1e')](_0x16cc92)){logger[_0xee71('0x24')](_0xee71('0x57'),_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](_0x16cc92,{'showHidden':![],'depth':null}));if(this['channels'][_0x16cc92[_0xee71('0x21')]]){for(var _0x419fdc in this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0xee71('0x52')](_0x419fdc)){if(this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x38')]&&!this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x11')]){logger[_0xee71('0x1f')](_0xee71('0x58'),_0x16cc92[_0xee71('0x21')],this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x22')],_0x419fdc);this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x11')]=!![];this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x59')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x3d')]='complete';this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc][_0xee71('0x47')]=_0x16cc92[_0xee71('0x47')]==_0xee71('0x5a')?'agent':_0x16cc92[_0xee71('0x47')];this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x5b')]=_0x16cc92[_0xee71('0x5b')];if(this[_0xee71('0x7')][_0x16cc92[_0xee71('0x2a')]]&&this[_0xee71('0x7')][_0x16cc92['queue']]['acw']){this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc]['acwtime']=this[_0xee71('0x7')][_0x16cc92[_0xee71('0x2a')]][_0xee71('0x5c')];this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc]['agentacw']=!![];}this[_0xee71('0x8')][_0x16cc92[_0xee71('0x3f')]]=_[_0xee71('0x5d')](this['agents'][_0x16cc92['interface']],['queue','destconnectedlinenum']);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x5e'),this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc]);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')]('user:%s',_0x16cc92['membername']),'user:agentcomplete',this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc]);}}}}}}catch(_0x7ed7ae){logger['error']('[%s][voiceAgentReport][agentcomplete]',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](_0x7ed7ae,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x5f')]=function(_0x40e76b){try{if(this[_0xee71('0x1e')](_0x40e76b)){logger['debug'](_0xee71('0x60'),_0x40e76b[_0xee71('0x21')],util['inspect'](_0x40e76b,{'showHidden':![],'depth':null}));this[_0xee71('0x61')](_0x40e76b[_0xee71('0x21')],_[_0xee71('0x62')](_0x40e76b[_0xee71('0x63')])[0x0],_0x40e76b[_0xee71('0x64')]);if(this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]]){for(var _0x54a884 in this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]][_0xee71('0x52')](_0x54a884)){logger[_0xee71('0x1f')](_0xee71('0x65'),_0x40e76b['uniqueid'],_0x54a884,_[_0xee71('0x62')](_0x40e76b['variable'])[0x0],_0x40e76b[_0xee71('0x64')]);if(_[_0xee71('0x1d')](this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]][_0x54a884]['variables'])){this['channels'][_0x40e76b[_0xee71('0x21')]][_0x54a884][_0xee71('0x2e')]={};}this[_0xee71('0x26')][_0x40e76b['uniqueid']][_0x54a884]['variables']=this[_0xee71('0x2e')][_0x40e76b['uniqueid']];}}}}}catch(_0x3b7432){logger['error'](_0xee71('0x66'),_0x40e76b[_0xee71('0x21')],util['inspect'](_0x3b7432,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x61')]=function(_0x4b9709,_0x251c20,_0x3701de){var _0x34391e=['rtpaudioqos',_0xee71('0x67'),_0xee71('0x68'),_0xee71('0x69'),_0xee71('0x6a'),'rtpaudioqoslossbridged',_0xee71('0x6b'),_0xee71('0x6c'),_0xee71('0x6d'),_0xee71('0x6e'),_0xee71('0x6f'),_0xee71('0x70'),'membercalls',_0xee71('0x71'),'memberinterface',_0xee71('0x72'),_0xee71('0x22'),_0xee71('0x73'),_0xee71('0x74')];if(!_[_0xee71('0x75')](_0x251c20)&&!_['includes'](_0x34391e,_0x251c20)){if(_[_0xee71('0x1d')](this[_0xee71('0x2e')][_0x4b9709])){this['variables'][_0x4b9709]={};}this[_0xee71('0x2e')][_0x4b9709][_0x251c20]=_0x3701de;}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x76')]=function(_0x2fa3f0){try{if(this[_0xee71('0x1e')](_0x2fa3f0)){logger[_0xee71('0x24')](_0xee71('0x77'),_0x2fa3f0[_0xee71('0x21')],util[_0xee71('0x25')](_0x2fa3f0,{'showHidden':![],'depth':null}));if(this['channels'][_0x2fa3f0[_0xee71('0x21')]]){for(var _0x2977f1 in this[_0xee71('0x26')][_0x2fa3f0['uniqueid']]){if(this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0xee71('0x52')](_0x2977f1)){if(this['channels'][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x47')]==_0xee71('0x5a')&&this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x11')]){logger['info'](_0xee71('0x78'),_0x2fa3f0[_0xee71('0x21')],_0x2977f1);this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x59')]=moment()[_0xee71('0x27')](_0xee71('0x28'));}}}logger[_0xee71('0x24')](_0xee71('0x79'),_0x2fa3f0['uniqueid'],util['inspect'](_[_0xee71('0x7a')](this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]]),{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x7b'),_[_0xee71('0x7a')](this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]]));delete this['channels'][_0x2fa3f0['uniqueid']];}if(this[_0xee71('0x2e')][_0x2fa3f0[_0xee71('0x21')]]){delete this['variables'][_0x2fa3f0['uniqueid']];}}}catch(_0x2e68a2){logger['error']('[%s][voiceAgentReport][hangup]',_0x2fa3f0[_0xee71('0x21')],util[_0xee71('0x25')](_0x2e68a2,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x18')]=function(_0x5b3293){try{if(this['isNotNull'](_0x5b3293)){logger[_0xee71('0x24')](_0xee71('0x7c'),_0x5b3293[_0xee71('0x21')],util['inspect'](_0x5b3293,{'showHidden':![],'depth':null}));if(this['channels'][_0x5b3293[_0xee71('0x7d')]]){for(var _0x4efdec in this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]]){if(this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0xee71('0x52')](_0x4efdec)){if(_0x5b3293[_0xee71('0x7e')]===_0x4efdec){logger[_0xee71('0x1f')](_0xee71('0x7f'),_0x5b3293[_0xee71('0x21')],this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x22')],_0x4efdec);var _0x2229ef=moment();this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x11')]=!![];this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x59')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x3d')]=_0xee71('0x80');this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x47')]='transfer';this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x5b')]=_0x2229ef[_0xee71('0x81')](this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x38')],_0xee71('0x82'));}}}}if(this[_0xee71('0x26')][_0x5b3293['secondtransfereruniqueid']]){var _0x3c40ed=this['channels'][_0x5b3293[_0xee71('0x83')]];this[_0xee71('0x26')][_0x5b3293[_0xee71('0x83')]]=this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]];this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]]=_0x3c40ed;}}}catch(_0x28d314){logger[_0xee71('0x34')](_0xee71('0x84'),_0x5b3293[_0xee71('0x21')],util[_0xee71('0x25')](_0x28d314,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x1a')]=function(_0x4ce0bb){try{if(this[_0xee71('0x1e')](_0x4ce0bb)){logger[_0xee71('0x24')](_0xee71('0x85'),_0x4ce0bb[_0xee71('0x21')],util[_0xee71('0x25')](_0x4ce0bb,{'showHidden':![],'depth':null}));if(this['channels'][_0x4ce0bb[_0xee71('0x7d')]]){for(var _0x4f8c44 in this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]]){if(this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0xee71('0x52')](_0x4f8c44)){if(_0x4ce0bb[_0xee71('0x86')]===_0x4f8c44){logger[_0xee71('0x1f')](_0xee71('0x87'),_0x4ce0bb[_0xee71('0x21')],this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x22')],_0x4f8c44);var _0x3fb593=moment();this['channels'][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x11')]=!![];this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x59')]=_0x3fb593;this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x3d')]=_0xee71('0x80');this[_0xee71('0x26')][_0x4ce0bb['transfereeuniqueid']][_0x4f8c44][_0xee71('0x47')]=_0xee71('0x5a');this[_0xee71('0x26')][_0x4ce0bb['transfereeuniqueid']][_0x4f8c44][_0xee71('0x5b')]=_0x3fb593[_0xee71('0x81')](this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x38')],_0xee71('0x82'));}}}}}}catch(_0x37038e){logger[_0xee71('0x34')]('[%s][voiceAgentReport][blindtransfer]',_0x4ce0bb[_0xee71('0x21')],util[_0xee71('0x25')](_0x37038e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x15')]=function(_0x2b77b4){var _0x483dbc='';try{if(this[_0xee71('0x1e')](_0x2b77b4)){logger[_0xee71('0x24')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x2b77b4[_0xee71('0x21')],util[_0xee71('0x25')](_0x2b77b4,{'showHidden':![],'depth':null}));if(_0x2b77b4[_0xee71('0x88')]){_0x483dbc=_0x2b77b4[_0xee71('0x88')][_0xee71('0x89')](0x0,_0x2b77b4[_0xee71('0x88')]['lastIndexOf']('-'));if(this[_0xee71('0x8')][_0x483dbc]){logger[_0xee71('0x1f')](_0xee71('0x8a'),_0x2b77b4['uniqueid'],_0x483dbc);this['agents'][_0x483dbc]['onhold']=!![];}}}}catch(_0xbe7b03){logger['error'](_0xee71('0x8b'),_0x2b77b4['uniqueid'],util['inspect'](_0xbe7b03,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x8c')]=function(_0x3958b3){var _0x14d0ee='';try{if(this[_0xee71('0x1e')](_0x3958b3)){logger['debug'](_0xee71('0x8d'),_0x3958b3[_0xee71('0x21')],util['inspect'](_0x3958b3,{'showHidden':![],'depth':null}));if(_0x3958b3[_0xee71('0x88')]){_0x14d0ee=_0x3958b3[_0xee71('0x88')]['substring'](0x0,_0x3958b3[_0xee71('0x88')][_0xee71('0x8e')]('-'));if(this[_0xee71('0x8')][_0x14d0ee]){logger[_0xee71('0x1f')](_0xee71('0x8f'),_0x3958b3[_0xee71('0x21')],_0x14d0ee);this[_0xee71('0x8')][_0x14d0ee][_0xee71('0x90')]=![];}}}}catch(_0x5a0fc1){logger[_0xee71('0x34')](_0xee71('0x91'),_0x3958b3['uniqueid'],util[_0xee71('0x25')](_0x5a0fc1,{'showHidden':![],'depth':null}));}};module[_0xee71('0x92')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff